Вы находитесь на странице: 1из 6

786 ‫ﷲ‬ ‫ﷴ‬

3.7 Research ethics


Quite a few researchers consider research ethics as a kind of scale to distinguish between
right and wrong. In fact this area ethics can said to be very crucial because just a small
mistake of the researcher can influenced the level of creditability of conclusions. Though
area of research ethics contains a variety of perspectives which must be considered by the
researcher through different phase of the research work. The researcher made sure that his
actions and activities through different phase of the study should not cause any damage to
the brand image of selected companies. the managers of selected companies are clearly
assured that they can speak freely on the topic of CSR without any fear due to fact that this
data would not go in hands of any unauthorized entity, and also their names and
designations would not be included anywhere in the research work without their
permission. The researcher would present data honestly and also full record of the data
would keep on multiple places. each activity of the research work would be document
professionally and also researcher would make sure that proper referencing style
(Harvard ) is being used in the research work with the purpose of giving due credit to such
scholars and authors whose work included in the study
Note: name of companies and their representative would be mentioned in this report if
allowed by the companies themselves; otherwise the researcher would use “anonymous”
word for representing companies.
This list of open ended questionnaires used during interviews, new questionnaires is
generating during interviews.

List of open ended questionnaires for interviews

 How long have you been working in this company and what are you main
responsibilities,
 How would you define theme of CSR in small companies in India.
 How would you define main activities and operation in CSR agenda of your
company?
 Hw would you define link between competiveness and implementation of a
comprehensive CSR agenda.
1
786 ‫ﷲ‬ ‫ﷴ‬

 Who designs CSR policies and what area are paid special attention in that ,
 What are precise issues and challenges in development of CSR agenda in your
company?
 What are crucial factors influencing CSR related actions of your company.
 How does you company overcome shortcomings related to success of CSR practice.
 How would you define precise benefits attained by your company after designing
and implementing CSR practices?
 How can you define connection between CSR practices and higher performance in
your company,
 How CSR agenda impacted level of profitability and efficiency in your organization.
 What else would you reveal about the topic of concern (CSR)?

2
786 ‫ﷲ‬ ‫ﷴ‬

Analysis
Introduction
This part of the research work offers collected primary data from the respondents of both
pharmaceutical companies which tool part in data gathering process, the researcher used a
list of open ended questionnaires with the purpose of gathering data , and statements from
respondents of the companies ate presented in double quotes, it is essential to disclose that
the researcher gathered data in bulk, but it was not possible to include every single stamen
given by the respondents of the selected companies on a variety of areas of CSR . the
researcher gave short name to the respondents of both companies in order to easily citing
statements from their side in the study. And the researcher consider this crucial to state
that his several were refused answering by the respondents of companies, and according to
the research ethics the researcher could not forced them to provide answer of every single
questions asked by him during the interviews.

3
786 ‫ﷲ‬ ‫ﷴ‬

References
 Agarwal, S. (2015). Corporate social responsibility in India. SAGE Publications India.
 Alrubaiee L (2012). Exploring the relationship between ethical sales behaviour,
relationship quality, and customer loyalty. International Journal of Marketing
Studies, 4(1), pp.7-25
 Bartholomew T & Brown J. (2012). Mixed methods, culture, and psychology: A
review of mixed methods in culture-specific psychological research. International
Perspectives in Psychology: Research, Practice, Consultation, 1,
 Derrick T. (2011). Corporate sustainability performance measurement systems: a
review and research agenda”, Journal of Business Ethics, 107(3),
 Dey M & Sircar, S. (2012). „Integrating corporate social responsibility initiatives with
business strategies: a study of some Indian companies”, The IUP Journal of Corporate
Governance, vol. XI(1),
 Fleckinger P & Glachant M (2011). Negotiating a voluntary agreement when rms
self-regulate. Journal of Environmental Economics and Management 62(1),
 Hassan A & Harahap S (2010), “Exploring corporate social responsibility
disclosures: the case of Islamic Banks”, International Journal of Islamic and Middle
Eastern Finance and Management, Vol.3 (3),
 Holton I & Glass J. (2010). „Managing for sustainability: findings from four company
case studies in the UK precast concrete industry”, Journal of Cleaner Production,
18/2,
 Homberge C & Hoyer W (2005). Customer’s reactions to price increase: Do customer
satisfaction and perceived motive fairness matter? Journal of Academy of Marketing
Science, 33(1), pp. 36-49.
 Keyton J (2001). Communication research: Asking questions, finding answers.
Mountain View, CA: Mayfiel
 Kinney K & Monroe B. (2007). Consumer perceptions of fairness of price- matching
refund policies. Journal of Retailing, 83, pp.325-337.
 Kreidler N & Joseph M (2009), how green should you go? Understanding the role of
green atmospherics in service environment evaluations. International Journal of
Culture, Tourism and Hospitality Research, 3(3),

4
786 ‫ﷲ‬ ‫ﷴ‬

 Levy S & Gendel H. (2012). “Does advertising matter to store brand purchase
intention? A conceptual framework”. Journal of Product & Brand Management, 21(2)
 Lyon P & Maxwell W. (2011). Greenwash: Corporate Environmental Disclosure
under Threat of Audit. Journal of Economics & Management Strategy 20(1):
 Magnusson P & Zdravkovic S. (2014). “The spill over effects of prototype brand
transgressions on country image and related brands”. Journal of International
Marketing, 22(1),
 Malhotra, M. K., and V. Grover (1998). "An Assessment of Survey Research in POM:
From Constructs to Theory." Journal of Operations Management 16(4): 407-425.
 Marshall G & Rossman C. (2006). Designing qualitative research (4th Ed.).
Thousand Oaks, CA: Sage.
 Maxham J & Netemeyer R (2002). Modeling customer perceptions of complaint
handling over time: the effects of perceived justice on satisfaction and intent. Journal
of Retailing, 78 (4), pp.239-252.
 McDonald L & Thiele S (2008). Corporate social responsibility and bank customer’s
satisfaction: A research agenda. International Journal of Bank Marketing, 26(3),
pp.170-182.
 Nancy O & Hearn S (2007). Famous Quantitative Tools. 3rd Ed. Assi publishers,
Auckland. Pp. 78-102
 Nareeman A & Hassan Z (2013) Customer Perceived Practices of CSR on improving
customer satisfaction and Loyalty. International Journal of Accounting and Business
Management (IJABM), 1(1), pp.30-49. Retrieved from
 Roca L & Searcy C. (2012). “An analysis of indicators disclosed in corporate
sustainability reports”, Journal of Cleaner Production, 20(1),
 Roy P (2010).The impact of congruence in cause marketing campaigns for service
firm. Journal of Services Marketing, 24(3), pp. 255 – 263
 Son J & George B, (2013). “Consumers' purchase intention toward foreign brand
goods”. Management Decision, 51(2),
 Wang E (2013). “The influence of visual packaging design on perceived food product
quality, value, and brand preference”. International Journal of Retail & Distribution
Management, 41(10)
5
‫ﷲ ‪786‬‬ ‫ﷴ‬

‫‪6‬‬

Вам также может понравиться