9/29/2019 BIOS Corruption Prevents the Intel® NUC From Starting

(USA (English

BIOS Corruption Prevents the Intel® NUC From

Starting

Documentation

Troubleshooting Content Type

000005805 Article ID

01/25/2019 Last Reviewed

?What are you seeing

.Intel® NUC won't start
?Why are you seeing it
.BIOS corruption can cause this issue
How to fix it
.The CMOS is a type of memory that stores all of the BIOS settings and real-time clock value
A process called "clearing the CMOS" might resolve BIOS corruption issues that can prevent an
 .Intel NUC from starting

.Only clear the CMOS if absolutely needed

Clearing CMOS causes any customized settings in the BIOS Setup to be lost. Caution
.Make a note of all BIOS settings as they will be erased
.The date and time in BIOS must be reset after clearing the CMOS

Intel NUC
Instructions
Models

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9/29/2019 BIOS Corruption Prevents the Intel® NUC From Starting

When the Intel NUC is off, press and hold the power button for .1
(USA (English
approximately 3 seconds, and then release. The Power Button menu
.should appear All other Intel
.Press F2 to enter Intel® Visual BIOS .2 NUC models
.Press F9 to restore BIOS factory default values .3
.Press F10 to save and exit Intel Visual BIOS .4

Turn off all peripheral devices connected to the computer and .1

.disconnect the computer power cord from the AC power source
.Remove the bottom chassis cover .2
.Move the yellow configuration jumper from pins 1-2 to pins 2-3 .3

D33217CK
D33217GKE
DC3217IYE
DC3217BY
DCP847SKE
.Plug AC power back in and turn on the computer .4
DCCP847DYE
The computer should automatically boot into BIOS Setup Maintenance .5
D53427RKE
.Mode
.Press F9 to restore BIOS factory default values .6 DC53427HYE
.Press F10 to save and exit BIOS .7
.Turn off the computer and disconnect AC power .8
.Move the yellow configuration jumper back to pins 1-2 .9
.Replace the computer cover .10
.Reconnect power and turn on the computer .11

:If clearing the CMOS doesn't resolve the no-boot issue, try the following

BIOS recovery
Troubleshooting No-Boot Issues

Related topic
Troubleshooting BIOS Issues on Intel® NUC

Related Products
.This article applies to 77 products

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9/29/2019 BIOS Corruption Prevents the Intel® NUC From Starting

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