QUESTIONNAIRE

“A STUDY ON CUSTOMER SATISFACTION ON EASTERN PRODUCTS WITH

SPECIAL REFRENCE TO PEERMADE PANJAYATH”

1. PERSONAL DETAILS

Name :

Age : Below 25 years 25–35 years 35-45 years Above 45

years

Marital status : Married Unmarried

Occupation : Government employee Private employee Business

Agriculture Others

Annual income : Below 5000 5000- 10000 10000-15000 Above 15000

2. Are you using homemade curry powder or readymade curry powder?

Homemade Readymade

3. Do you purchase eastern products frequently?

Once in a week Twice in a week Once in a month Twice in a month

4. Are you awake about the product of eastern?

Yes No

5. How do you know about the eastern brand?

Friends Relatives Others

6. Do you like to change your brand?

Yes No
7. From where do you prefer to purchase eastern products?

Provisional sores Super market

Margin face market nearest shop

8. Are you satisfied with the availability of eastern product?

Satisfied Not satisfied

9. Are you satisfied with the price of eastern products?

Satisfied Not satisfied

10. What factor you choose for buying eastern products?

Price Quality Quantity Brand Others

11. Are you ensure about different brand products?

Kaula Eastern Nirapara Pooja Melam

12. Are you satisfied with different brand price?

Kaula Eastern Nirapara Pooja Melam

13. Which brand is mostly available in your area?

Kaula Eastern Nirapara Pooja Melam

14. Are you aware about the advertisement of different brand products?
Kaula Eastern Nirapara Pooja Melam

15. What brand is better in taste and smell?

Kaula Eastern Nirapara Pooja Melam

16. Which brand is better for easy cooking?

Kaula Eastern Nirapara Pooja Melam

17. Are you satisfied with eastern products?
Satisfied
Not satisfied

18. Are you satisfied with quality of eastern products?

Very much
Some that
Really
Not at all

19. What is your opinion about quality of eastern products?

Excellent
Good
Satisfactory
Others

20. What is your level of satisfaction?

Highly satisfied
Satisfied
Moderate
Low
Very law