Service Manual

WebScroll+ EYE
Service Manual WebScroll+ EYE

Table of Contents

1. Testing Environment & Tools .......................................................................................................2

a. Hardware ...............................................................................................................................2
b. Software ................................................................................................................................2

2. Trouble Shooting Guide................................................................................................................3

3. Problems and Solutions.................................................................................................................4

A. Cannot detect the mouse ......................................................................................................4
B. No E-Mail Notice Music ....................................................................................................12

4. Spare Parts List ...........................................................................................................................13

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1. Testing Environment & Tools

a. Hardware
♦ PC586 or later x 1 unit
♦ PS/2 Port x 1 unit
♦ USB Port x 1 unit

b. Software
♦ Windows 98 or Windows XP
♦ Driver of WebScroll+ Eye

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2. Trouble Shooting Guide

Problem Solution

X1 NG (Please refer to page 4)

U1 or X2 NG (Please refer to page 5)
U2 NG (Please refer to page 6~8)
Cannot detect the mouse
U3 NG (Please refer to page 9)
Cable NG (Please refer to page 10~11)
IR NG Please replace the IR.

No E-Mail Notice Music U2 NG (Please refer to page 12)

Micro Switch NG
Button/Click function NG
Please replace the Micro Switch.

The copper line inside the cable is broken.

Can’t move the mouse smoothly
Please replace the cable.

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3. Problems and Solutions

A. Cannot detect the mouse
a. X1 NG – Please check the wave diagram of X1

Please check if there is

6MHz on X1 by
Oscilloscope.
The wave diagram should
be the same with below.
If not, please replace X1.

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b. U1 or X2 NG – Please check the wave diagram of U1

Please check if there is

18.43MHz on U1.
The wave diagram should
be the same with below.
If not, please replace U1 or
X2.

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c. U2 NG
♦ Please check the wave diagram of PIN5 on U2

Please check the working

voltage of Pin 5 on U2.
It should be +5V and the
wave diagram should be
the same with below.
If not, please replace U2.

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♦ Please check the wave diagram of PIN17 and PIN18 on U2

Please check the wave

diagram of Pin 17 and Pin
18 on U2. And it should
be 5V (as below).
If not, please replace U2.

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♦ Please check the wave diagram of PIN19 and PIN20 on U2

Please check the wave

diagram of Pin 19 and Pin 20
on U2. And it should be 5V
(as below).
If not, please replace U2.

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d. U3 NG – Please check the working voltage of right PIN1 on U3

Please check the working

voltage of right Pin 1 on U3.
It should be +3.3V and the
wave diagram should be the
same with below.
If not, please replace U3.

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e. Cable NG
♦ Please check the wave diagram of PIN9 on U2

Please check if there is

5MHz of Pin9 on U2.
And the wave diagram should
be the same with below.
If not, please replace the cable.

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♦ Check the wave diagram of PIN10 on U2

Please check the wave

diagram of Pin 10 on U2.
And it should be 5V (as
below).
If not, please replace the
cable.

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B. No E-Mail Notice Music – Please check the wave diagram of

PIN 4 on U2

Please check the wave

diagram of Pin 4 on U2.
And it should be 5V (as
below).
If not, please replace
U2.

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4. Spare Parts List

Spare Parts Name Parts No.

U1 K0309028

U2 K130B026

U3 K1319007

Micro Switch K0908001

BZ1.BUZZER K113B001

X1 K0817000

CABLE K5609225

X2 K0819001

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