PARTNER eFLASH

Contractual Information for Partners 28/10/2016

28/10/2016

EF-Phase-in-C080-EN Effective date: 28/11/2016

Phase-in | Additional release information for OXO Connect - SMB

offer H2-2016

Alcatel-Lucent OpenTouch® Suite for SMB will be launched on November 28, 2016, with the new OXO
Connect. This document provides additional information on release policy adjustments and the commercial
program.

OpenTouch Suite for SMB H2-2016 includes the new OXO Connect, whose launch was previously announced in
eFlash C076. The primary evolution is a new licensing model based on the unique Universal Telephony License
(UTL). There is also an update to the service portion with the new Software Assurance (SA) replacing the
previous Software Maintenance Service (SMS)

 The OpenTouch Suite for SMB H2-2016 opens to sales on November 28, 2016
 A catalog overlap allows you to continue ordering the previous offer until February 24, 2017

OXO Connect has a new license model with its unique UTL.

Migration paths to OXO Connect are:

 From OmniPCX Office R2-R7: A new OXO Connect system that includes a chassis, PowerCPU-EE and
software must be ordered. All existing licenses are ignored. ACTIS can help you reuse existing
compatible interface boards.
 From OmniPCX Office RCE R8-R10: OXO Connect migration license and UTLs must be ordered. Existing
users licenses are ignored, systems options and applications are migrated. The PowerCPU must be
replaced by a PowerCPU-EE. If a PowerCPU-EE is already in place, no change is needed. ACTIS helps you
calculate the appropriate number of UTLs.

For ALL systems from R2 to R9, if the customer doesn’t want to migrate to OXO Connect, the upgrade license
to OmniPCX Office RCE R10 stays available for deploying an up to date R10 maintenance release.

Partner eFlash Page | 1

 Phase-in | Additional release information for OXO Connect - SMB offer
H2-2016
EF-Phase-in-C080-EN Effective date: 28/11/2016

Releases policy
Releases Support status Sales status Upgrade/migration
End of life since 12/2013 Ended as of Q2-2015 New OXO Connect
R2-R7 No more bug fixing No more add-ons With compatible boards reuse
No more technical support Or upgrade to R10
End of life since 03/2016 End of life since 03-2016 Migration to OXO Connect
RCE R8 No more bug fixing Limited add-ons
No more technical support Close planned: Q2-2017 Or upgrade to R10
Pre-phase-out since 11/2014 No new systems Migration to OXO Connect
RCE R9 bug fixing Add-ons accepted
Technical support Or upgrade to R10
Phased-out planned: 03/2017
End of life planned: 03/2018 Close planned: 03/2018
Pre-phase-out 24/02/2017 After 14/02/2017 Migration to OXO Connect
RCE R10 bug fixing No new systems
Technical support Add-ons accepted
Phased-out not yet planned
According to the current SMS definition, the last system shipped in February 2017 (Release 10) will benefit from
six months of bug fixing engagement and 18 months of technical support.

New Software Assurance Service

The new Software Assurance Service (SA), which replaces the SMS, delivers a real benefit in the life of the
system as it ensures always having an up-to-date system to support continually evolving cloud services. The
service is granted for three years and is invoiced upfront with the product.

Each OXO Connect system has its own three year support period starting when the system is ordered, either as a
new system or as a result of migration.

The end date never changes regardless of add-ons, whether with or without UTL during the period. Added UTLs
must be ordered with the associated SA. The SA price does not depend on the remaining duration, no “prorata
temporis” pricing is calculated. After the term is up and without renewal, the system will not be altered and it
will lose its services.

Marketing and commercial programs

Prices are in the Business Portal’s “Price list” section: “OpenTouch Suite for small and medium businesses —
Global Commercial Catalog H2 2016”

To sustain business activity before the major release launch, we have decided to grant special upgrade
conditions with a new short term commercial program called the “Early Bird” promotion.
The Early Bird promotion is a time limited promotion for migrating OmniPCX Office RCE R10.3 to the new OXO
Connect R2. The eligible systems are new systems ordered between October 1, 2016 and February 24, 2017.
Systems upgraded to R10.3 are not eligible. The application period to request the OXO Connect migration is
between December 1, 2017 and April 30, 2017.
Please consult your local Sales Representative for more information.

For your convenience, this Eflash will be available in French, German and Spanish on the Enterprise Business
Portal a few days after the publication in English.

The content of this eFlash may not apply to your region and/or to your accreditation level. Contact our Support Center to
create an eService Request for further information.
ALE Confidential – Intended solely for persons with a need to know.

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