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University of the Punjab, Lahore

Organizational Behavior
Quiz # 02
Student Name:______________________

Time Allowed: 10 minutes

Please encircle the right answer:

1. Forces affecting organizational behavior are

 People
 Environment
 Technology
 All of the above

2. The mix of people in organizations in terms of gender, race, ethnicity, disability, sexual
orientation, age, and demographic characteristics such as education and socio-economic
 Contingency Approach
 Work-Life Balance
 Workforce Diversity
 Organizational Behavior

3. Basing managerial decisions on the best available scientific evidence (i.e. doctors make
decisions about patient care based on the latest available evidence)
 Evidence-based Management (EBM)
 Organizational Level
 Ethical Dilemmas and Ethical Choices
 Systematic Study

4. The ______ is based on the environment. Though ______ like thinking, expectations and
perceptions do exist, and they are not needed to manage or predict behavior.
 cognitive processes, behavioristic approach
 behavioristic approach, cognitive processes
 social cognitive, behavioristic approach
 cognitive processes, social cognitive

5. High rate of _____ increase cost and tend to place less experienced employees in job.
 Training
 Absenteeism
 Employee turnover
 Strikes

6. Employees learn by observing the performance of referred group (peers, supervisors and
high performers) and the consequences of their actions is referred as
 Symbolizing
 Forethought
 Observational
 Self-regulatory

7. “The combination of characteristics or qualities that form an individual’s distinctive

character” is the definition of
 Personality
 Motivation
 Attitude
 Behavior
University of the Punjab, Lahore
Organizational Behavior
Quiz # 02
8. The structure of an OB model includes three levels of analysis individual, group and
organizational system. Issues that influence all three levels in various ways and thus
affect behavioral dynamics are
 Change and stress
 Organizational culture and commitment
 Power and politics
 Work design and technology

9. Belief, opinion, knowledge, emotions, feelings, intention are the components of

 OB
 Job satisfaction
 Attitude
 Personality

10. Every individual is ______ by their personality.

 Intellectual
 Specific
 Systematic
 Unique

11. Which of the following best explains why an employee behaves as s/he does?
 The environment is the most important consideration in understanding individual
employee behavior.
 Both the environment and individual differences are important considerations in
 Individual employee behavior.
 Neither the environment nor individual differences are important considerations in
understanding individual employee behavior.
 Employee personality and attitudes are primarily dictated by the environment

Matching Questions:

A. Working with others, workforce

12. ______ Turnover
B. Individual level, group level,
organization systems level

13. ______ Group Level C. A consciously coordinated social unit

composed of a group of people,
functioning on a relatively continuous
basis, to achieve a common goal; all
14. ______ Outsourcing about you working with others in
organizations (i.e. schools, hospitals,
churches, federal government agency)

15. ______ Organization D. Voluntary or involuntary permanent

withdrawal from an organization

E. Hiring a 3rd party company to do

16. ______ Basic OB Model something for you; offshoring - foreign
country with lower labour costs;
nearshoring - nearby country (i.e. Dell
Canada's technical service lines are
handled in India)