Account number

Page 1 of 3 K
423 650 0273 D
Visit us
unitedutilities.com H
Mr NICOLAI VINNIC
12 TREGAER FOLD Call us
MIDDLETON
MANCHESTER
M24 2TR
0345 672 2999 E
8am to 8pm Mon to Fri

32095
8am to 4pm Sat

_
Bill date
10 October 2019

Your instalments

We've included your account balance so you know

Your where you are up to.
Your credit balance
balance If you've made a payment in the last seven days, this
may not be shown in the balance and in your payments.

We estimate your charges for the next 12 months to be

£372.15 based on three occupiers. This is included in
£93.74
your upcoming payments.

You pay your bill every month

*
J
Your Your next payment
Your next payment should reach us by 30 November

payments
K More on page 2
2019.

You'll then need to make monthly payments and these

are listed on page 2.
£42.78
After this, you'll need to pay
We'll send you a payment slip before each instalment £50.49 once a month
you need to pay. For ways to pay, please see page 2.

Get £5 off Why not pay your bill in smaller chunks by setting up a
Direct Debit? You can choose the frequency and date
your bill when that you'd like your payments to be made from your
you pay by bank account. Set up a Direct Debit online at
unitedutilities.com/dd and you can see how much your
Direct Debit regular payments will be. Or call us on 0345 672 2999.
 Page 2 of 3

Ç Your payments
If you don't make a payment on time, you'll have to pay your outstanding balance in full.

Ways to pay

H T
Online at unitedutilities.com/myaccount or Using our free Apple and Android apps. Visit
unitedutilities.com/paybill unitedutilities.com/app

Call our free 24 hour automated line

y z
By internet banking or BACS.
on 0800 980 6050 NatWest Bank PLC. Sort code: 01-09-17
Account number: 58933956. Please use
your water account number as the reference

By cheque. Make cheques payable to 'United
Utilities Water Limited'. Write your account
number on the back and send it with the
payment slip to United Utilities, PO Box 11249,
°
Take this bill or your payment card to any
} Payzone outlet or Post Office branch
to pay by cash. Please keep your receipt.

‰4_?H>$9oR:OÂBŠ
Harlow, CM20 9NN. 63314030042579502647

Payments you've made Payments coming up

! 06/03/19 £96.41 30/06/19 £50.58 30/07/19 £50.49
! 02/04/19 £12.94 30/08/19 £50.49 30/09/19 £50.49
! 02/05/19 £36.45 30/10/19 £50.49 30/11/19 £50.49
! 31/05/19 £36.45 30/12/19 £50.49 30/01/20 £50.49
Total since your last bill £182.25 29/02/20 £50.49 30/03/20 £50.49
30/04/20 £50.49 30/05/20 £50.49
Total for this bill £605.97

É More information
E T
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Priority services Download our app

We can all benefit from a bit of extra support at some
stage in our lives. This could be due to age, ill health,
disability, mental health problems or language barriers.
Registering for our Priority Services is free and means we
can offer additional support tailored around your
particular needs.
Visit unitedutilities.com/priorityservices or
call 0345 072 6093 to register.
Paying your bill has never been easier with our free app.
No more having to queue at the bank or Post Office, you
can make a payment with just a few taps on your phone
while you’re sitting at home with a cuppa.
Visit unitedutilities.com/app to download our free app
for both Android and Apple smartphones.
 Page 3 of 3

É More information (continued)

{ D
Take advantage of our Put all that rainwater
fantastic freebies to good use
We have some clever devices to help you save water Gardens don’t need tap water to be at their blooming best
without even trying! And what’s more, you can order - so why not put all that rainwater to good use by storing
them free of charge. From shower regulators to toothy it in a water butt and use that instead? Your flowers will
timers, our fantastic freebies will help you save water and never notice the difference!
money too. Order one now at unitedutilities.com/watertight
Just visit unitedutilities.com/watertight to order.

Ñ Contacting us
Speak to the right team with our handy list of numbers: If you need to use our Text Relay service, just dial 18001
followed by any of the phone numbers listed on this bill.
Billing enquiries 0345 672 2999
All our information leaflets including our ‘Standards of
Moving home 0345 026 7661
service’ and our ‘Customer’, ‘Leakage’ and ‘Debt Recovery’
Struggling to pay 0800 072 6765 Codes of practice are available online at
unitedutilities.com/leaflets
Recent bereavement 0800 912 7249
If you’re not happy with our services, please call
Register for Priority Services 0345 072 6093 0345 075 0711 and we’ll try our best to put things right. If
you'd like a copy of our complaints procedure, please call
A leak in the street 0800 33 00 33
us or go online at unitedutilities.com/leaflets
Water and wastewater problems 0345 672 3723 If you've followed our complaints procedure but are still
For emergencies we're open 24 hours unhappy, the Consumer Council for Water offers free
You can also ring this number to check
independent advice. Visit ccwater.org.uk or call them on
the identity of one of our representatives.
0300 034 2222

United Utilities Water Limited. Registered in England and Wales. Registered number 2366678. Registered office: Haweswater House, Lingley Mere Business
Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP. VAT number 483 7973 87. Visit unitedutilities.com/privacy for details about how we handle
your personal details. If you don't have access to the internet please get in touch and we'll be happy to help.

Payment slip bank giro credit

Customer account number Amount due

4257950264 S 50.58

‰4_?H>$9oR:OÂBŠ
CHEQUE ACCEPTABLE
Date 30/06/2019 63314030042579502647
Signature Cash

National Westminster Bank Plc

Collection account Cheque
United Utilities Water Limited

57-01-14 S
0306 HE
Please do not write or mark below this line and do not fold this payment slip

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