CAR RENTAL THROUGH WEB BASED… 1

1.0 Introduction

Web-based car rental with android app launch is an automotive technology that could be
used for a number of years. Hiring a car would help people get around even if they have no access
to their own vehicle or own a vehicle. For customers intending to hire a car, first, contact a rental
company for a specific vehicle.

On this point, this can be done online. Customers must apply online with the details they
need to send, for example; rental dates, and specific types of vehicles. After detailed information
given are worked out, Our client renting the car must be present for valid Identification Card this
past few years car renting is a most trend businesses in the whole world because it makes everything
easy and less hassle for those people who can't afford a car people travel from one place to another
for many reasons some due to their jobs or business and few for holidays and vacation so instead
of buying their own car immediately this guaranty the best solution they can go but in a cheaper
and easiest way so our group made a web system where user can choose their ideal car in a price
that you can afford .

The system will not only help the travelers to select the car their choose but they can also
compare the different models car available our system has a GPS to make every client secured so
incase has an emergency happened we can immediately track their location and provide them a
help and every driver in the company has their identity record in our system such as the plate
number of the car so that if the driver does a bad thing to the client we can immediately recognize

A Multi-Platform Computer Peripherals Management System Using QR Code for Clark

Development Corporation is an online system that will be responsible for the organization of the
inventory keeping and maintenance of the various work and devices handled by CDC in more
reliable manner and faster, less time consuming and no longer disrupt the work of others.

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1.1 Objectives of the study

1.1.1 General objectives

The objective of this project is to develop a website and a mobile application system for
android to provide a good and easiest service to those people who need a car immediately, but
don’t have enough money to buy some by clicking through their android phones and browsing
through their PC.

1.1.2 Specific Objectives

1. To design a Web and android based system that easy to use

2. To Create an android based application that has a GPS tracker to make every car
in a company secured
3. To design a user-friendly that enable client check for availability of vehicle and
book or reserve a vehicle online.
4. To develop a system that stores bookings and reservation information as well as
payment history to help the organization keep track of transaction.
5. To evaluate the acceptability of system in terms of.

5.1 Functionality.
5.2 Usability.
5.3 Efficiency and Effectiveness
5.4 Maintainability
5.5 Portability

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1.2 Significance of the Study

Our research project will help to solve most of the issues associated with the
difficult way of doing things. Human error and waste of valuable time with the process will
be minimized and more reliable. This will improve in productivity and efficiency in the
local industries. The study will help us find the right car without spending too much time
and money using our program to rent. The proponent of study was given the opportunity
to explore and to sharpen their skills in programming especially in unity engine.

1.3 Scope and Limitation

1.3.1Scope

The system provides android application so clients can use it easily from anywhere you
can book vehicle or a car on the application, manage and update the user profile which is
the personal profile.

The system also provide website which the clients can also book a vehicle or a car
and also shown the details of the vehicle and can register and login post a comment about
the services that you experience from the company.

The system provides a GPS device that can the track the vehicle for the security of
the company assets.

The system also has a admin panel which is easily for the admin to manage the
transaction which is the booking a vehicle and to manage the vehicle that are currently
available or not available, update the vehicle details and also the website android
credentials.

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1.3.2 Limitations

Cannot allow to rent more than one car and not yet updated so we definitely
upgrade it. If such a consequence happened, the system will give fatal error. In output to
perform the rental car capability.

Clients as a user must login to their own personal account profile. Anonymous
guests must too create their own user account.

1.4 Definition of Terms

Android Based – a system was used for android smartphones and devices.

Web-Based – is an internet browser application program.

Android Studio – a software use by developer for Android applications.

Website – the location that linked to the internet that provides one or many web pages or
other content.

GPS – Is a satellite tracking system that makes location time data available to the user
under all climatic conditions.

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2.0 Review of Related Literature and Studies

Car Rental System Literature Review Paper Over the last 3 years, the car rental industry has come
an extraordinary long way in development and growth. This particular industry continues to grow
and improve from year to year. The old generations have come from a manual booking talking
person to person you always to find the car rental manually which is wasting a lot of time. It's still
difficult to lease a car in the Philippines. There are 3 major issues. The first issue is finding a car
hire company. The big ones like Hertz, Avis or Europcar have only few places and are all in the
mega-cities.

Unlike other service industries, a highly concentrated car rental service provides new
players in the sector with a cost disadvantage due to high input costs and weak economies of scale
at the same time. This industry has become more competitive and a big part of the competition
comes from two main sources within the market chain, which are segments of enterprise and
leisure. The history of rental cars in Germany can be traced back to the early 20th century, when
Martin Sixt started offering luxury cars for hire in 1912, often including a driver. In 1918, with a
fleet of 12 Model T Fords, Walter Jacobs began the first rental car company in the United States.
He sold his business to John Hertz in 1923 who gave the firm the name Hertz Drive-Ur-Self System.

The idea of people shopping online is something that many people in the 21st century is
embracing. Advances in technological innovations have simplified human life and nowadays many
people fancy doing most activities using their electronic devices by clicking on buttons. Likewise,
the mobile car rental system is an online facility that can book cars online in just a few clicks. A
rental car system receives a rental order specifying the rental car model and the delivery location
at which the user wishes to deliver the rental car. The rental car agency delivers the specified rental
car to the specified location and leaves the rental car without the user being in attendance. This
framework is built using JSP as the language of programming, and the oracle as the database.
Designs that cover the system architecture, user interfaces, and database design had been created
to build the real system. It is hoped that this system will help the Cars Online Company handle the
management of car rental.

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2.1 Technical Background

The project background of the project is to develop an Online Car Rental System.
This Online Car Rental System is combined of the reservation and informational system.
Hence, this system will be focusing on the customers who would like to reserve cars and
travel individually. It also maintains the information about the customer details, vehicle
details, driver details, booking details and transaction details of the customer.

2.2 Related Literature

2.2.1 Local Literature

2.2.1.1

Car rental hire in the Philippines is popular among inbound tourists looking to
travel around the city and to and from provinces freely and with the privacy of driving
themselves; this is common for both domestic travelers as well as for business trips. In
terms of leisure and tour activities, car rental to be used during the tour is often included in
the travel package. However, in reaching another town or city, public transportation such
as by bus is still commonly used by domestic passengers, mainly because it is usually the
cheaper option and commuting is relatively easy for Filipinos as the local mode of
transportation ranges from buses to tricycles which can drop passengers off to a specific
destination.

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2.2.1.2

This report was commissioned on us to investigate and relate different functional,

operational and technical requirement of a dedicated web application for online car rental
system. This System will facilitate the functioning of web-based Rental Car store. Each
type of car should have a different rental fee per day. Rental fee depends on number of
days, brand and how fast the car runs. The system should have the following
functionalities: Rent: The system equipped to answer Customer's inquiries about the
availability and rental fee of various "types" of cars for certain dates in the future. When
the customer makes a decision about the “type “of car and the dates, the system should be
able to “Reserve” or “Earmark” the requested type of the car for requested dates. The
costumer should be given a “Confirmation Number”.

2.2.1.3

Rental car industry is a multimillion industry which needs proper management for
it to bear good returns. Unlike other service industries, the car rental service is highly
consolidated which gives new players into the business a cost disadvantage incurred from
the high input cost and low economies of scale at the same time. This industry has become
more competitive and a big chunk of the competition comes from two main sources within
the market chain, these are leisure and corporate segments. The major players in the market
have established networks of collaboration and deals with majority of the leisure segments
and corporate leaving only a smaller percentage for other smaller car rental companies. But
that does not rule out the possibility of competition among the major players.

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2.2.1.4

Renting a car in the Philippines is still difficult. There are three major problems. The first
problem is to find a car rental company. The big ones like Hertz, Avis or Europcar have only few
locations and they are all in the mega-cities. There are lots of small companies in Metro Manila,
Cebu City, Davao and Angeles City. But their service and the condition of their vehicles are not
very trustworthy. They can be found in the classified ads of the local newspapers. Problem number
two is that you have to bring back the car to your point of departure. Because of the over 7000
islands of the Philippines, you cannot rent a car in Manila and give it back in Davao. The costs of
returning the car would be much too high. And when you found a car, problem number three will
hit you. You will encounter a completely new style of driving and very strange traffic rules.

2.2.1.5

The history of rental cars can be traced back to the early 20th century in Germany, when
in 1912, Martin Sixt began to offer luxury cars for hire, often including a driver. In 1918, Walter
Jacobs began the first rental car business in the United States with a fleet of 12 Model T Fords. In
1923, he sold his business to John Hertz, who gave the company the name Hertz Drive-Ur-Self
System. This company in turn was acquired by General Motors in 1926, and today, Hertz is the
largest airport general-use car rental brand in the world.

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2.2.2 Foreign Literature

2.2.2.1

This study will introduce a special kind of logistics management problem which exists in
the car rental industry. Revenue management conception has been used for reference in the car
rental industry to develop booking, pricing and inventory strategies. In order to get a high degree
of customer satisfaction and optimize vehicle fleet utilization, logistics managers in the car rental
business approximately adopt three decision-making steps: namely, pool segmentation, strategic
fleet planning and tactical fleet planning. Optimizing resource deployment and reducing the
logistics cost are the targets of logistics management in enterprise. We will review the existing
literature on the car rental logistics problem and identify some gaps in current research. This sort
of research is prospective and useful for future development of the car rental industry.

2.2.2.2

In this twenty first century car rental system it is famous using to tourism Web-based
system understands as server components of distributed applications which use the HTTP protocol
to exchange data between servers and clients(browser). By this definition, the principal problem of
Web-based system development becomes apparent from business perspectives. Web-based systems
can be classified as follows (Kaiser, 2015):

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2.2.2.3

The project that had been develop is going to be concerning about the car rental
management by Bingo Company but now had changed the name to Cars Online Company. The
project will be known as the Car Rental Management System (CRMS). There are seven modules
in the CRMS, which are Client Information module, Staff Information module, Car Information
module, Booking Management module, renting out module, Returning module, Report module.
This report contains the introduction, methodology, analysis, design, implementation, testing, and
project conclusion of the project. The project methodology, used is Software Development Live
Cycle (SDLC). Problems of the current system of the car rental management had been analyzes
and from that, requirement analysis had been made. CRMS is going to be online using the Wide
Area Network (WAN). This system is developed by using JSP as the programming language and
oracle as the database. To develop the real system, designs had been made that covers the system
architecture, user interfaces, and database design. This system is hoped to help the Cars Online
Company in handling the car rental management.

2.2.2.4

The idea of people shopping online is something that is being embraced by many people
in the21stcentury. Advances in technological innovations have simplified human life and many
people nowadays fancy doing most activities on click of buttons using their electronic devices.
Similarly, the mobile Car Rental System is an online facility to book cars online within few clicks
only. Some people cannot afford having a car, for those people this system becomes very helpful.
This system includes various cars, as per the customer order and comfort; it provides a platform to
place the order and delivery of the car as per the location within the area. Data matching technique
is applied to the system to fulfill customers’ needs. The system will match the data entered by users
to advice or recommend car to be rented. The data includes the user budget, number of passenger
and distance. However, user may choose either to accept the recommendation or they can view the
car catalogue provided by the system to choose by their own. They can select their preferred car
from the car catalogue.

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2.2.2.5

The motivation behind this research is the growing popularity of web-based systems and
the need to explore the Short Message Service (SMS) technology that industries could tap into to
enhance their services to the customers. This paper described a notification-based content alert and
web-based system using SMS technology. It was specifically developed for the alert notification to
the customers about the car rental information, and the availability of the car reserved. The main
purpose of developing SMS-based content alert for car rental system is to reduce the cost and time
consumed, which is beneficial to the car rental agencies and customers. Therefore, the system was
designed automatically to send an alert SMS to the customers about the availability of the car
reserved.

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2.3 Related Studies

2.3.1 Local studies

2.3.1.1

The purpose of this study is to know the role of order system service Online Car Rental
Services to the turnover of rental business sales in the city of Medan. In addition, this study to
determine the level of financial literacy rental customers as mediators on the relationship between
the order system to increase the turnover of rental sales in the city of Medan. The research design
is quantitative descriptive research. The population of the study was the customer of online rental
car rental in Medan City with sample of 199 respondents where the sampling technique was done
by incidental sampling method. Data analysis used to test the hypothesis is descriptive analysis,
and run with SMART PLS program.

2.3.1.2

A computerized operation of a vehicle rental system is provided, wherein a number of

vehicles is made available to a defined user group for a temporary use period. The vehicles are
placed at one or more locations accessible only to the user group, with one or multiple parking
spaces reserved for the vehicles in each case. Based on a user input which includes at least one item
of data regarding a rental period start and a rental period end of a vehicle, as well as a user ID, a
reservation of the vehicle is carried out in a computerized reservation system. A sensor device,
which monitors the parking spaces, verifies the presence of the vehicle. The reservation system
shows a vehicle, the same being detected by the sensor device as parked in one of the reserved
parking spaces prior to the expiration of the rental period end and saved in the reservation system,
as available for rental in the reservation system.

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2.3.1.3

Asian countries are facing major air pollution problems due to rapid economic growth,
urbanization and motorization. Mortality and respiratory diseases caused by air pollution are
believed to be endemic in major cities of these countries. Regulations and standards are the first
requirement for reducing emissions from both fixed and mobile sources. This paper emphasizes
monitoring problems such as vehicle registration systems, inspection and maintenance (I/M)
systems and fuel quality monitoring systems for vehicles in use. Monitoring problems in
developing countries share similar characteristics such as a weakness in government initiatives and
inadequate operation of government agencies, which results from a lack of human resources and
availability of adequate facilities. Finally, this paper proposes a method to assure air quality
improvements under the different shares of emission regulations in these Asian countries and
introduces an example of an evaluation method based on a policy survey to improve air quality.

2.3.1.4

A customer uses a wireless portable device to interact with a remote cloud-based car rental
service. Details at check in are recorded and the customer is authorized to take possession of the
car. At checkout, additional details are noted, a receipt is produced, and the customer leaves the car
at the car facility. The check-in and checkout process can be achieved without any car rental
attendant. That is, the customer via the wireless portable device and with the assistance of the
remote cloud-based car rental service completely achieves check in and checkout for a car rental.

2.3.1.5

A car rental system receives a rental order specifying the model of a rental car and a
delivery location at which the user wishes the rental car to be delivered. The car rental agency
delivers the specified rental car to the specified location, and leaves the rental car without attending
to the user. The user goes to the specified location and then drives the rental car by using a password
and a card key previously delivered to the user.

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2.3.2 Foreign Studies

2.3.2.1

Due to the rapid development of automotive industry, China has become the world first in
car production and consumption. However, under the pressure of environment pollution, traffic
congestion and parking restriction in big cities, the car rental service, as an alternative solution for
private car, becomes a new trend. The market is disorganized now. This research aims to use
SERVQUAL model to further examine which dimension has great contribution to service quality.

2.3.2.2

The purpose of this study is to know the level of community knowledge of the smartphone
features with Learning and Asking its use to increase the turnover of car rental service sales in
Medan. This research type is descriptive quantitative with student population of rental user in
Medan City. The selected sample is 110 respondents. Analytical tool of this research is with
Structural Equation Modeling with the help of Smart-PLS software. The results show the level of
community knowledge of smartphone features obtained through Asking to ask more effectively to
know the features of a smartphone than with a self-learning approach

2.3.2.3

Car rental agencies primarily serve people who require temporary vehicles. However,
many car rental damage scam cases involving car renter fail to present any evidence and being
unfairly charged, for the damage that did not happen during rental. Concerning the current car rental
systems that only allow customers to inspect the physical condition of the car, the objective of this
project is to develop a mobile application for car rental system, FoRent, that implements the car
diagnostic features. Through this system, the car owner and car renter will be able to record the
physical condition and retrieve forensic data of the car using ELM327 device, before signing the
rental agreement. In order to reduce security risk, this project introduces a security protocol to
provide the integrity and availability of the data in FoRent. Enhancing the existing paper-and-pen
car rental system, FoRent is remarkable as it introduces these special features that meet the
requirement of the car rental company and customers.

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2.3.2.4

A highly automated car-rental system based on a specially equipped fleet of cars for hire
and one or more control stations. An authorized subscriber can enter any car of the fleet which is
free for hire at any location, and use it for a desired period of time, parking it at the end of the hire
period at any authorized parking place. Cars are equipped with customer, identification means,
means enabling use of tile car or refusing such use, monitoring means for the main subsystems and
other parameters of the car and means for conveying such information to central control. There is
also provided a system for monitoring in real time car position, and if desired, for displaying such
information also on a monitor in the car, thus informing control on tile position of the car at any
instant of time.

2.3.2.5

An automated vehicle rental system with individual vehicle transmitting sensors for
keeping track of vehicle mileage, fill state of vehicle fuel tank, and localized position status in a
rental lot. Sensors are linked to the vehicle odometer reading and to the vehicle fuel tank float
sensor with compensation for types of driving and fuel fill-ups which affect float level readings.
The sensors are integrated with or are linked with communicating tags operable in a defined site
for ultimate communication of stored vehicle related sensor data, vehicle location and type to a
central data base for automatically completely effecting check out, charges and state of vehicle
readiness for renewed rental. The transmitting sensors are adapted to avoid interference between
sensors of other vehicles during multiple transmissions. Also included is an in-vehicle check out
and payment device operatively linkable to the transmitting sensor of the vehicle.

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https://www.euromonitor.com/car-rental-in-the-philippines/report
https://www.silent-gardens.com/rentacar.php
https://www.silent-gardens.com/rentacar.php
https://www.silent-gardens.com/rentacar.php
https://www.academia.edu/16768137/Online_Car_Rental_System
https://www.academia.edu/16768137/Online_Car_Rental_System

https://www.termpaperwarehouse.com/essay-on/Car-Rental-Industry/63883

https://www.silent-gardens.com/rentacar.php

https://www.ukessays.com/essays/computer-science/case-study-of-a-vehicle-rental-system-
computer-science-essay.php
https://www.researchgate.net/publication/224352019_Car_rental_logistics_problem_A_review
_of_literature

https://sk.sagepub.com/reference/the-sage-international-encyclopedia-of-travel-and-
tourism/i3297.xml

http://eprints.utem.edu.my/14892/1/Car%20Rental%20Management%20System%20%28CRMS
%29.pdf

https://www.coursehero.com/file/12296007/CAR-RENTAL-SYSTEM-PROPOSAL/

https://www.researchgate.net/publication/325253983_Online_Car_Rental_System_using_Web-
Based_and_SMS_Technology

https://www.researchgate.net/profile/Iskandar_Muda4/publication/323113580_Impact_of_the_on
line_car_rental_service_order_system_on_sales_turnover_with_financial_literacy_customer_as_i
ntervening_variables/links/5d10af60458515c11cf2f8f6/Impact-of-the-online-car-rental-service-
order-system-on-sales-turnover-with-financial-literacy-customer-as-intervening-variables.pdf
https://patents.google.com/patent/US20140149156A1/en
https://patents.google.com/patent/US8912883B2/en
https://www.emerald.com/insight/content/doi/10.1108/IJQRM-11-2012-0146/full/html
https://www.atlantis-press.com/proceedings/ebic-17/25891495
https://patents.google.com/patent/US5289369A/en
https://patents.google.com/patent/US6898493B2/en

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3.0 Design and Methodology

This presents the methods and procedures used by the developers in gathering data for
designing and developing the system. The developers will also discuss how the system flow works
through the use of figures and diagrams.

3.1 Conceptual Framework

Figure 1: Conceptual Framework of the Proposed System

The figure discusses the requirements and procedures to build the system. In the input table
displays the setup of the objects needed to build the system. In the process table list, all the
procedure needed to follow to finish the development. The output table will be the outcome of the
input and the process table.

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3.2 Project Development Approach

The Software Process Model that will be used in this study is Agile Process Model. Even
though the process model is a non-professional process model, it is the safest process model. The
Agile process model will help us in our research and in our system development.

Analysis is the proponent’s established plan for the project which best suits the locale and
to target the goals and needs of Sitelink Cable and TV Broadband. Design, in this phase, the
proponents gathered all the intended logos and design to accomplish the logical design of the
system. Using coding to create all the applications and programming languages required to build
the application and apply the codes to the system. Testing will use-value, reliability and
performance tests. Debugging or debug will be applying the system's test and troubleshooting the
functionality and finding all possible errors. Acceptance is after clearing all the errors and
problems, the system is now ready for installation in the system unit of the IT staff and android
application of the employees and the vehicles.

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3.3 Requirement Analysis

3.3.1 Visual Table of Contents

Figure 3: Visual Table of Contents of the Proposed System

The figure shows the visual table of contents of the proposed system, the technical only
has 4 functions which appears in this figure; the users is where the Website and android
application is used. The admin can manage the accounts and has more functions than the users
and the admin have access to all the transaction in the android and website.

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3.3.2 Use Case Diagram

Figure 4: Use Case Diagram of the Proposed System

The figure shows the graphic depiction and interaction of users and
the admin among the elements of the system. It demonstrated the different ways of the individual
might connect to the system. Every use case provides some observable and precious result to the
users of the system.

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3.3.3 Activity Diagram

Figure 5: Activity Diagram of the Proposed System

The figure shows the dynamic feature of the system. It displays the flow of the activity of
one another. It also describes the steps use in use case diagram. The activity model display in this
figure can be concurrent and sequential.

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3.3.4 Data Flow Diagram

3.3.4.1 Context Diagram

Figure 6: Context Diagram of Technical for the Proposed System

The figure shows the generalized function of the entire system. It defines the boundary and
the connection between the system and the external entities that interacts on it.

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3.3.4.2 Diagram 0

Figure 7: Diagram 0 of the Proposed System

The figure shows the transportation of the data in the entire system. It contains process
nodes that generalize the function of the entire system followed by various layers of dataflow
figures.

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3.3.5 Entity Relationship Diagram

Figure 8: Entity Relationship Diagram of the Proposed System

The figure shows how entities such as objects, concepts or people shows the relationship
of the entity sets in the database. This figure illustrates the logical structure of the database.

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3.3.6 Class Diagram

Figure 9: Class Diagram of the Proposed System

The class diagram of the proposed title describes the system’s classes and attributes that
the users use and their relationship which represents as the users or entity. The admin and user
show their relationships as users and describes their classes and attributes.

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3.3.7 System Architecture

Figure 10: System Architecture of Technical for the Proposed System

In this figure, it shows the conceptual model that defines the formal description and the
representation of a system. It shows the device and the process to run the entire system.

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3.4 Testing

3.4.1 White Box Testing

The white box testing went good as the random people and the I.T. Experts easily used our
website and android application regardless of having no idea what it is. They easily navigated the
website and android application and it proved that our system is working with all the functions
operating successfully. The testing went good for us researchers, those random people and the I.T.
Experts used our system with ease and no complaints.

3.5 Design Analysis

3.5.1 Evaluation Procedure

The proponents conducted an evaluation based on the ISO/IEC 9126 which assessed the quality of
the proposed study, the proponents utilized ISO 9126 Model because it represented the 5 (Five)
quality of products characteristics, these are:

Functionality it represents data integrity, accuracy and security to secure access from internal
restoration, the execution of result and its function.

Reliability provides consistency of the data without errors, problems, crash and service interruption.

Efficiency and Effectiveness provides the accurate time of every function of the study.

Maintainability provides and sustain when an error occurs and easily identify errors.
The (30) respondents will be the IT experts and also the user. Each respondent will use and evaluate
the said system to discover the level of acceptability. The five-point Likert scale, range and its
verbal evaluation is shown in Table 1.

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3.6 Data Gathering Procedures

This procedure is used by the proponents to identify the process of the system, how it works
and the problems occurring.

Observation

The proponents identify the definite activities on the workplace; this includes the time it
takes to receive process and release papers and documents. The researchers interviewed the IT
experts and possible user of the website and the application to observe and identify problems being
encountered with the existing system.

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Interview

The proponents conducted an interview last December 2019 with an IT experts, we

discussed the problems that they are encountering with the existing system and also gathered data
and studied the entire system.

System Evaluation Instrument

Questionnaires were given to (100) random people and (5) for the I.T. Experts for us to
evaluate the user’s necessities.

3.7 Research Ethics

On the study that the proponents conducted which engages human partaking, the
proponents gave out consents on the respondents providing them the right to refuse answers on
some questions if they feel any uneasiness during the interview. The proponents considered the
privacy and ensured the security of the information gathered from the clients.

The proponents also conducted a survey form where the questionnaires are made and
evaluated carefully to prevent any conflicts among the respondents. People who responded in the
said survey is given plenty of time to avoid errors and inexact answers, we also assured that the
data gathered would be treated with utmost security and confidentiality.

This was created by the proponents for the fulfillment of the research study. The paper has
been reviewed by Institutional Ethics Review Committee of Our Lady of Fatima University.

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3.8 Statistical Procedure

The data that were obtained from this research was treated as statistics. It was analyzed
using mathematical equations.

Percentage represents as the total with a sign of %, solved as frequency of respondents as

the given quantity divided by the total of the respondents as the total quantity and times it to 100.

Mean is obtained by adding all scores in the set divided by number of the scores in the set.
The formula for mean is

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The weighted mean would be used to determine the evaluation of the respondents. Certain
degree of evaluation was given and each corresponds to the amount of quality that the answer
provides. A number of categories concerning the functionality, reliability, efficiency and
effectiveness, and maintainability were cited for the evaluation questions.

OUR LADY OF FATIMA UNIVERSITY COLLEGE OF COMPUTER STUDIES