Resume

Jeeva Srinivasan
E-Mail : s.santosh214@gmail.com
Mobile : +91 9677090603

Career Objective

To work in a competent environment wherein, I can share the elements of my individuality, along with interpersonal
skills and technical knowledge, in the best of the organization’s interest, and, in the process to achieve a challenging and
successful career.

Experience Summary

Currently Employed with Wipro Technologies Ltd as a Senior Administrator and have 10 years and 7 Month’s experience
in different levels of IT Infrastructure Support.

Educational Qualification

 DIPLOMA in ECE (Electronics & Communication engineering) From Central Polytechnic College,Chennai, April
2008
 S.S.L.C from Sir Ramaswamy Mudaliar Higher Secondary School, Chennai, March 2005.

Certifications Obtained

 Completed MCITP Certification. (70-640, 70-642,70-646)

 Completed ITIL V3 Foundation.

Skill Set:

 Operating Systems knowledge : Windows server 2003/2008 R2/2012 R2/2016

 Virtualization : VMware VSphere 5.5 ,6.0 ,6.5

 Hardware : HP ProLiant (DL\BL series)

 Scripting :Windows PowerShell

 Well versed in Active Directory Domain Services, DNS, DHCP, File/FTP servers migration.

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Professional Summary

Wipro Technologies Ltd (April-2016 to Present)

Windows & Active Directory Administration

 Leading the Windows Server & Active Directory operations from offshore team.

 Performed AD DC Servers migration from 2008 R2 to 2012 R2 OS.

 Worked on Disaster recovery activity for AD tower as per client requirements.

 Build / Rebuild / Decommission DCs & Post-Installation tasks

 Currently Working as SPOC on Windows server 2016 upgrade project (2008 to 2016 OS Migration) for Windows
Servers hosting various services/applications.

 Monthly Patch Management for Windows servers using HPSA Tool.

 Handling High priority tickets like P2 & P3 on daily basis and proving KT to new joiners

 Managing ticket queue using ServiceNow (SNOW), Handover report and Prepared Technical documents for
future reference

 Handing Change management and Providing RCA for critical incidents

 Performed Knowledge Transition with customer for Active Directory migration from 2008 to 2012R2

 Managing the ADDS, DNS and Group Policy for the entire infrastructure as a Domain Administrator.

 Administering DNS server tasks like Configuring, troubleshooting forward and reverse look-up zones, Creating
and maintaining DNS records

 Configure and troubleshooting on FSMO Roles, Backup and Restore of AD DB

 Participate and organizing the Daily Operations call with Customer stake holders and actively participate in CAB
meetings

 Creating and managing virtual machines. Performing various tasks such as VMDK Expansions, virtual CPU and
RAM upgrade, VMSnapshot and clone creation and deletion, Capacity report, datastore creation

 Track and make a report of day to day operations (incident/changes/Project requests/daily regular activities).

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Tech Mahindra Limited (Dec 2008 – Aril 2016)

 Managing 5,000 windows servers around the globe by 24*7 support

 Managing Hardware related cases with Vendors and follow up to resolve the tickets with SLA and achieved
multiple KPI Measurement

 Playing as critical resource in the team who has full access to domain controllers by clearing the client exam.

 Worked on user raised incidents L2 queue and received many Client appreciations individually as well as Team

 Maintaining AV on all the Servers & ensure the DAT files are up to date

 Migrated the DHCP, File print server and data’s from the W2K3 to W2K8 as part of project work on 30+ servers.

 Physical Serer build and Virtual server installation in the datacenter with the standard procedures.

 Maintaining mission critical servers without downtime.

 Implementing, Installing, & Administering ADS, DHCP server, DNS server, WINS server

 Creating managing users profile, roaming & mandatory profile & assigning home folder for users, applying disk
quotas. Encryption & decryption file level & directory level securities.

 Implementing & managing ADS. Strong understanding ADS concepts. Implementing Installing & configuring
Domain. Domain Controller. Tree, Forest, Child Domain, Trust relationship, OUs, Groups. Delegation control.
Global catalog server, scheduling replication. Forest & domain wide roles. Restoring ADS (Authorative / Non
authorative restore mode), de fragmenting, compacting Active Directory data base. Transferring / Seizing FSMO
roles at the time of Domain controller failure.

 Excluding IP address range for network printer & server. & Making reservations using DHCP server. Implementing
& administering DNS zone, zone replication, troubleshooting DNS scenarios.

 Strong understanding concept behind of Global group, domain local group, universal group. And applying NTFS
securities for recourses.

 Installing, Maintenance and Support of Windows 2003/2008 Domain Controller.

 Implementing Local Security policy, Group policy (contains password & different types of restriction policies),
Auditing policy for tracking, Security templates to the OU.

 Responsible for the workflow & handling of Incident, Problem & Change Management.

 Knowledge on VMware product Virtualization Tool, Creation of new VM, Monitoring virtual environment

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Network & Systems Engineer (Local IT Support for Tech Mahindra)

Roles & Responsibilites

 Support includes more than 1300 desktops and 50 Servers.

 Periodic patch updating on Desktops, Laptops and Servers.

 New Server and Tape drive installations in the datacenter.

 Making reservations using DHCP for Client Laptops & network printers

 OS deployment using WDS and Ghost.

 Patch installation using WSUS and generating MBSA reports.

 Responsible for the internal Audits and operation of the ODC.

 Software package deployment and activation for the assets in the isolated Networks.

 Backup and Restoration of Data’s Daily, Weekly in the Contingency Sites.

 Hardware and Software up gradation for all the desktops and Laptops.

 Trouble Shooting of Servers(2000,2003,2008)

Personal Details

Name : Jeeva S
Father Name : Srinivasan G
Date of Birth : 09 October 1989
Nationality : Indian
Languages Known : Tamil, English
Contact # : (+91) 9677090603
Email ID : s.santosh214@gmail.com

---------------------------------------------------------------- DECLARATION ----------------------------------------------------------------

I hereby declare that the information given above is true to the best of my knowledge and belief.

JEEVA SRINIVASAN

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