This is a survey paper of MSCS thesis based on Business Model practices in the Bangladesh Software

Industry.

All of your information will be kept confidential. This survey will never disclose anybody’s name or
company name. Please help by providing below information….

Name: Length of service (Year):

Company name: Date:

Questionnaires:

1. What is your unique selling proposition of your company?

A. Quality. B. Features. C. Innovation. D. Efficiency. E. One stop Solution.

F. Others……………………………

2. What kind of service you provide from your company?

A. Hardware maintenance. B. System Software. C. Middleware/Database. D. Application

Software. E. Mobile & Web Application.

F. Others……………………………

3. Do you have separate developer group for each platform?

A. Yes. B. No.

4. Describe your Operating Model:

A. On Premise. B. On Demand.

5. What is your value chain strategy?

A. Make. B. Buy. C. Ally.

6. How you define your license model of your developed software?

A. Sell Right. B. Sell Right of License Uses. C. Freeware. D. Open Source.

E. Others…………..

7. How you describe your Pricing Model?

A. Usage Based. B. Usage Independent.

8. What are your target customer size?

A. Private Individual. B. Small Organization. C. Medium Organization. D. Large Organization.

9. Sale Volumes:

A. Low. B. Medium. C. High.

10. Operating Margins:

A. Low. B. Medium. C High.

11. How you describe your after sell services?

A. Low. B. Medium. C High.

12. Do you have any training program for your customers?

A. Yes. B. No.

13. If “Yes”, Do you take extra charge for that or it’s a package system with the software?

A. Yes. B. No. C. Depend on the size of the software.

14. What are your channel for selling your software?

A. Sale Agents. B. Retail. C. Online. D. Telesales. E. Events. F. Others……………………

15. Describe your Support Model:

A. Standard Support. B. Few Support Options. C. Customer Specific Support.

16. Describe your Maintenance Model:

A. Weekly. B. Monthly. C. Quarterly. D. Yearly. E. Biyearly. F. Others………………

17. Describe your replacement strategy?

A. One Release. B. Few Releases. C. Many Releases.

18. If you have any comments on “Business Model in Software Industries in Bangladesh”, Please write in
few words.

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