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Marketing Guide
Formative assessments
Activity 1
1 List five different types of equipment you may be required to clean in a commercial kitchen.
Acceptable Answer
1. Stove
2. Oven
3. Utensils
4. Containers
5. Pots, pans, and dishes
2 Use the table to calculate the correct amount of commercial bleach at 50 ppm you will need to mix
with five litres of hot water. What temperature should the water be? Acceptable Answer
Concentration required 25 ppm 50 ppm 100 ppm 25 ppm 50 ppm 100 ppm
(ppm)
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Sanitisation is the removal of unseen dirt or microorganisms. It is important to prevent cross
contamination on kitchen equipment.
Activity 2
Using the table provided, describe the correct storage procedure/ area for each piece of equipment
or utensil. Acceptable Answer
Activity 3
- Insert plates into the slots at the bottom section of the dishwasher.
- Place cups, glasses, and bowls at an angle so that they get water from below.
- Provide spaces for each of the loaded items
- Place pots and pans at the bottom of the dishwasher facing down.
- Load cutlery on a cutlery rack
- Do not overload
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- Wooden utensils
- Items not marked as dishwasher safe
- Plastic or wooden chopping boards
- Old knives
- Hand-made items
Activity 4
1 How can you sanitise dishes that are not appropriate for a dishwasher? Acceptable Answer
If it can be hand washed, use dishwashing soap and sanitiser to clean dishes. Chlorine can also be
used to sanitise non dishwasher kitchenware.; use at least 100parts per million for at least 60
seconds at 43 degrees Celsius.
2 Using the table, describe and list the cleaning and sanitising agents you would use for each of the
following products. Acceptable Answer
Equipment/
Cleaning and sanitising agents
utensils
Cutlery Wash in hot water and detergent. Sanitise in water above 71 degrees Celsius
Stainless steel pot Wash in hot water and detergent. Sanitise in water above 71 degrees Celsius,
Sanitisers
Food processors Food grade Wash in hot water and detergent. Sanitise in water above 71
degrees Celsius, cloth
Crockery Wash in hot water and detergent. Sanitise in water above 71 degrees Celsius
Grill plates Wash in hot water and detergent. Sanitise in water above 71 degrees Celsius
3
Activity 5
Cracked or chipped kitchenware can result to cross contamination. Bacteria builds up in small spaces
and cracks that’s why we need to dispose it.
Activity 6
1 Use the table to create a cleaning procedure for chopping boards. Acceptable Answer
Sanitise in dishwasher
Air dry
Notes: If the chopping board do not fit in the dishwasher, use a sanitiser spray
2 Use the table to create a cleaning schedule. The equipment to be included is utensils, chopping
boards, garbage bins, fridges, walls and floors.
Use the initials DJ, AP, CK to show who is completing the task.
DJ AP CK
Monday ✓ na ✓
Tuesday ✓ na na
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Wednesday na ✓ ✓
Thursday na ✓ ✓
Friday na ✓ na
Saturday ✓ na na
Sunday ✓ na ✓
Utensils DJ DJ AP AP AP DJ DJ Daily
Chopping DJ DJ AP AP AP DJ DJ Daily
boards
Fridges CK DJ AP AP AP DJ DJ Weekly
Floors CK DJ CK CK AP DJ CK Daily
Acceptable Answer
Activity 7
5
1 How can you keep areas clean from animal and pest waste? Acceptable Answer
Maintain the cleanliness of the surroundings, make sure there are no leftover wastes in the area.
Leftover wastes attract animals and pests. If the area is always clean and no leftovers, pests like rats
and cockroaches will not be attracted to the area. Also, use fly screens to prevent flies from entering
the kitchen. Clean the bins regularly as well.
2 Outline the vermin control procedures that should be followed and explain why an intensive
vermin control program is necessary. Acceptable Answer
There should be no vermin in the premises. Vermin can carry diseases and spoil the food. A vermin
control program must be applied to prevent vermin from entering the kitchen. Regular cleaning can
help prevent vermin. Propper disposal of waste will not attract rodents, cockroaches and flies. Fly
zappers can be used to zap flies and insects. Hire pest control to regularly check the premises for
signs of vermin infestation.
Activity 8
Explain what you should do if there is an accident involving chemicals used for cleaning equipment.
Acceptable Answer
If there are accidents involving chemicals used for cleaning equipment, call emergency hotline, call
the first aid officer. Follow instructions on SDS provided.
Activity 9
1 If you noticed an unusual stain on a tablecloth, what would you do? Acceptable Answer
If there is an unusual stain on a tablecloth, use a stain remover or instruct the laundry person about
the stain to remove it.
Type, fabric type, size, shape, material type, usage, and colour
3 Why is there a move back to using cloth rather than paper napkins and placemats? Acceptable
Answer
Using cloths can help save environment and lessen the cutting of trees.
Activity 10
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In order to keep the workplace clean and hygienic, it is important to ensure food waste is disposed
of promptly and safely. Food waste can lead to physical and bacterial contamination and can attract
pests and rodents if it is not disposed properly.
Activity 11
Explain general safety requirements in relation to handling and storing chemicals. Acceptable
Answer
- Ensuring correct labelling of containers and pipework, using warning placards and displaying
safety signs.
- Maintaining a register and manifest (where required) of hazardous chemicals and notifying
the regulator if you store manifest quantities of hazardous chemicals.
- Identifying any risk of physical or chemical reaction of hazardous chemicals and ensuring
their stability.
- Ensuring workplace exposure standards for hazardous chemicals are not exceeded.
- Providing health monitoring to workers (if relevant).
- Providing information, training, instruction and supervision to workers.
- Providing a spill containment system for hazardous chemicals if necessary.
- Obtaining the current SDS from the manufacturer, importer or supplier of the chemical.
- Controlling ignition sources and accumulation of flammable and combustible substances.
- Providing fire protection equipment, firefighting equipment and emergency and safety
equipment.
- Providing a copy of your emergency plan to the primary local emergency services
organisation if the quantity of a class of hazardous chemical at your workplace exceeds its
manifest quantity.
- Ensuring the stability and support of containers for bulk hazardous chemicals, including
pipework and attachments.
- Ensuring hazardous chemical storage and handling systems are decommissioned correctly.
- Notifying the regulator as soon as practicable of abandoned tanks in certain circumstances.
Activity 12
Complete the table by listing the specific items of protective clothing you should use when
completing each cleaning task. Acceptable Answer
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Cleaning an oven with caustic soda Gloves, goggles, apron. Mask
Activity 13
Use the table to develop a checklist of items for an establishment to use to ensure that they use
energy, water and other resources efficiently and which reduces environmental impacts. An example
has been provided.
Cooking Is the stove turned off properly or disconnected from the gas source? Y
Refrigeration Are the doors of the cool rooms and freezers always shut closed? Y
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Recycling Are there any leakage of water in the kitchen?
Activity 14
1 How would you sort and dispose of waste in the kitchen? Acceptable Answer
2 What procedures are used to dispose of the various chemicals used in a kitchen? Acceptable
Answer
Summative assessment 1
Question 1
Describe five ways that cross-contamination from rubbish can be avoided. Acceptable Answer
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2. Always wash hands before and after handling waste
3. Use separate bins/containers for different kinds of rubbish
4. Always clean and sanitize the area
5. Rubbish must not get in contact with clean equipment
Question 2
List 10 types of cleaning and sanitising products and chemicals for kitchens and cooking equipment.
Acceptable Answer
1. Soap
2. Bleach
3. Hot water
4. Chlorine
5. Steam
6. Alcohol
7. Dishwashing liquid
8. Food grade sanitiser
9. Hydrogen peroxide
10. Dry heat
Question 3
Describe the use of three different types of cleaning and sanitising products and chemicals for
kitchens and equipment. Acceptable Answer
Dishwashing liquid – use in cleaning to eliminate most of the dirt in plates, bowls, pots, etc.
Water – can be used as sanitizer by putting utensils in hot water to kill bacteria
Question 4
Consider the safety data sheet depicted and answer the question that follows.
Product ID 1234
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Company name Kleenwell Pty. Ltd.
Chemical Drive
First aid Wash affected areas of skin with copious amounts of water. Obtain
medical attention in all cases.
Waste disposal methods Dilute with copious amounts of water and dispose of according to
federal, state and local Regulations.
Handling and storage Store in a dry area: keep container closed when not in use.
precautions
Control measures
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Respiratory protection None required.
Physical/chemical properties
Reactivity data
What PPE should you use, and how should the product be stored? Acceptable Answer
Gloves and goggles should be used when handling chemicals. It should be stored in a dry and closed
area.
Question 5
Organisations use safe work practices to ensure the health and safety of workers using essential
functions and features of equipment used to clean kitchen premises and equipment. List at least
three safe work practices or procedures you should be familiar with if you are required to clean
kitchen premises or equipment. Acceptable Answer
1. Wearing PPE
2. Cleaning the kitchen regularly
3. Maintaining the equipment used inside the kitchen
Question 6
SDS means “Safety Data Sheet”. This information contains the information on the hazards of the
chemicals and how to handle it safely, including storage and disposal.
Question 7
12
Explain why kitchen surfaces, utensils and floors must be regularly sanitised and the processes
involved. Acceptable Answer
Cleaning and sanitising kitchen surfaces, utensils and floors regularly can make the kitchen organized
and easy to use. It can also prevent pests and rodents from inhabiting the kitchen. Processes include;
steaming, sanitising in hot or boiling water to kill bacteria and use UV light.
PPE Use
Face masks Face masks are used to prevent the user from inhaling excess amount toxic gasses
Gloves Gloves are used to protect the hands when handling chemicals or hot foods that can
harm the skin.
Goggles Goggles are used to protect the eyes from potential harm.
Rubber Rubber aprons are used when handling chemicals to protect the user because it is
aprons more effective than an ordinary apron.
Question 9
Outline the correct manual handling techniques for lifting heavy equipment and chemicals.
Acceptable Answer
Question 10
Biodegradable detergents are effective, low cost, nontoxic and safe for the environment.
Question 11
How should waste from kitchen premises be disposed of? Acceptable Answer
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written cleaning protocols should be prepared, including methods and frequency of
cleaning; protocols should include policies for the supply of all cleaning and disinfectant
products
standard precautions such as wearing PPE should be implemented when cleaning surfaces
and facilities
cleaning methods should avoid generation of aerosols
all cleaning items should be changed after each use and cleaned and dried before being used
again. They should also be changed immediately following the cleaning of blood or body
fluid/substance spills. Single-use cleaning items are preferred, where possible, such as lint-
free cleaning cloths
sprays should not be used, because they can become contaminated and are difficult to
clean. Sprays are not effective, as they do not touch all parts of the surface to be cleaned
detergents should not be mixed with other chemicals
all cleaning solutions should be prepared fresh before use.
Question 12
What information should an organisation provide so workers can clean kitchen premises and
equipment to meet requirements? Acceptable Answer
There must be a cleaning and maintenance manual to make sure the kitchen premises and
equipment are clean and will meet the requirement. A cleaning schedule can be made to assign a
person in charge of a specific task.
Summative assessment 2
Project 1
Part 1
Design a 3–5 page cleaning and maintenance manual for a kitchen. This will include procedures and
a cleaning schedule for a kitchen with the following equipment and areas to be cleaned:
salamander/ grill
deep-fryer
cool room
chest freezer
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exhaust fan/ range hood
benches
floors
utensils
rubbish bins
If you currently work in a commercial kitchen or have access to one, your cleaning and maintenance
manual can be specific to that kitchen and its equipment, surfaces and areas. Acceptable Answer
Oven and stovetops 1. Make sure the equipment is not hot to avoid Daily
injuries.
2. Remove oven strainers and racks and wash
separately.
3. Put back strainers after drying
Salamander/ Grill 1. Clean and remove food debris from rack Daily
2. Put warm water on the grill and brush to
further remove grease build up and hard
food debris
3. Repeat if necessary
4. Wash and wipe dry
5. Put back on the grill after cleaning
6. Use food grade polish
Cool room 1. Check for food with moulds and remove Once a week (Sunday)
immediately.
2. Wipe down surface of shelves, walls and
ceilings with damp cloth and appropriate
cleaning agent.
3. Use vacuum for food particles on the floor
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4. Start the standard cleaning procedure with
water and detergent
Rubbish bins 1. After emptying, wash bins with water and After emptying the bins
soap
2. Disinfect with antibacterial solution
3. Use a deodoriser to remove bad odour
Part 2
Make a list of 10 waste products that could be produced in a kitchen. For each item on the list
describe the sorting and disposal methods that could be used. Do the same for the chemical
products and waste. Conduct some research—into local government and environmental regulations
applicable to your location. Briefly outline what these regulations are. Acceptable Answer
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5. Paper and cardboard – can be recycled and put to other use
6. Spoilt food – must be disposed immediately in the rubbish bin
7. Insect sprays – must be disposed properly and not mixed with other wastes
8. Food scraps – must be disposed properly in the biodegradable bin
9. Empty aerosol cans – must be disposed separately and not mixed with other wastes
10. Kitchen cleaners – if nontoxic, it can be put into a recyclable bin or if it is toxic it must be
disposed separately from other wastes.
Observation
The tasks listed in the observation report will provide performance evidence.
In some instances, tasks might relate to the production of work products (portfolios/ documents /
outcomes). Although it might not be possible for the assessor to observe the total process, the end
product of work can provide evidence of performance.
If assessors are not able to directly observe performance due to the complexity of the tasks or to the
need for tasks to be repeated or observed over time, evidence collected by a third party might
supplement the assessment.
Element
17
If a specific volume or frequency is not
Context and date of observation/ Satisfactory
stated, then evidence must be provided at
Comments (Please tick)
least once
fry pans
deep-fryers
baking trays
dishwashers
garbage bins
glass washers
measures:
scales
temperature probes
mincers
slicing machines
ovens
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cleaning, sanitising and disinfecting
methods
Element
cutlery
glassware
knives
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loading items that can be machine washed
in the dishwasher
Element
20
Follow organisational procedures to sort Sort out linen according to its shape, size, Done
soiled linen and prepare for collection on at colour, and use. If there are unnecessary
least six occasions. stains on linen make sure to remove the
stain immediately.
Linen includes:
cleaning cloths
clothing
napkins
serving cloths
tablecloths
tea towels
Element
21
use energy, water, and other sources
efficiently
Sort kitchen waste and recyclables and Make sure to separate wastes inside the Done
dispose of using the designated kitchen. Do not mix the biodegrade, non-
receptacles. biodegradable and recyclable. Always make
sure the bins are clean after emptying or
waste collection.
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