Maxim ECI - Vendor User Manual

ECI Online Ordering Guide-Vendor
SUPPLIER ONLINE
ORDERING GUIDE
In association with
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CONTENT
1. USER REGISTRATION ................................................................................ 3
2. START UP ....................................................................................................... 6
3. CHANGE PASSWORD ................................................................................ 7
4. ORDER PLACEMENT .................................................................................. 8
4.1 PLACE ORDER ...................................................................................... 8
4.2 SHOPPING CART ................................................................................ 17
5. ORDER CONFIRMATION .......................................................................... 19
A. ARTWORK REVIEW. ............................................................................. 19
B. SUBMIT ORDER ..................................................................................... 20
6. REPEAT ORDER ......................................................................................... 21
7. URGENT ORDER REQUEST .................................................................... 23
8. ORDER TRACKING.................................................................................... 25
9. GLOBAL CONTACT DETAILS ................................................................. 28
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1. USER REGISTRATION
To log on Maxim online ordering system, please click
http://eci.maxim-dps.com
You’ll see below screen. (Google navigator recommended)
Click “Register account” as blue frame highlighted in above screen. Below
page with two options will pop up:
Steps:
 Select either type of register as below :
 If never registered, please click tick box of first option
 If registered before, need an additional user account, please click tick
box of 2nd option.
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 Then click “Next”.
 Select first option.
Attention:
Prior to this step, please ask your Maxim local CS to register your company’s
Vendor ID in this system first.
From brand
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 Step:
A. Pls. fill in customer information, bill to information and ship to
information respectively. Fields marked with star “*” must be filled up.
B. Then click “Submit” button.
 Instructions:
1) “Vendor ID” is a unique supplier code assigned by the Brand.
“Email” must be a valid email box where to receive your Username
and Password for access into e-Max system upon your request
approved by your local Maxim CS.
2) Short cut buttons:
 Reset: : This refresh button allows to clear up contents you
input at fields at one time.
 Check box : The box besides Bill to and ship to

information. You can click the box after customer information
are input. All blanks in the bill to and ship to fields will copy
customer information automatically.
 Selection 2nd Option :
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Fill in “Vendor ID”, “Email” and “Telephone”, click “Submit” to send
application for local CS to approve. Later on the system will send User
name &Password to the email box you filled in.
 Waiting for approval
Both options request need to wait for approval of local CS. Upon
approval, system will then send you username and password. If any
question please check with Maxim CS.
2. START UP
Please input the user name and password on below page.
 Enter your “Username” & “Password” and select a language.
 When ready, click “Sign in”.
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3. CHANGE PASSWORD
Steps:
 Select “Settings” in the menu. (See below image)
 Type in the old password, type in new password.
 Then click “OK” button.
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4. ORDER PLACEMENT
This is where you place new orders.
4.1 PLACE ORDER
Steps:
 Click “Order”, a drop down menu appears, then click “Place Order”.
 Click “Query” to search all orders, or you can type and choose in six
criteria to search nominated order.
You will see below screen:
 Attention: Up to this moment, only has orders for Formula Joven
Women.
 Click “Place Order”, you will see the screen below.
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 Select the “Item Reference”, and then pick the product item code you
want to order and “Wastage”, then click “Apply”. (5% wastage is the
system default value）
Important Notes:
- “Hang Tag variable data” and “Hang Tag with Fibers” are not yet live for ordering,
so both categories are not selectable at the moment ;
- Orderable product categories: “Care & Composition Label”, “Woven Size Label”,
“Include logistic”, Pick&Pack items,“RFID_Items_with_variable_data”.
- At present, for RFID items, only below product vendor is able to place.
ECI-FJWM-RFIDHT40X90;
- For “Include_RF_Info_Label”, chose “yes” only when an alarm stitched on the

garment; Otherwise, choose “No”.
9
 The column “Quantity” below will be updated per wastage. You can also
key in the quantity or click “Reset”, “Clear” to edit the quantity manually.
System will show the product sample selected in this interface below.
 Put mouse on the sample, the picture will be zoomed up for clearer view.
Notes: All settings in this order is just for single “Item Reference”,
AS below screen, there’re two Item reference, after placing order for item
reference no 166.013.06795, do not forget to place order for another
10
reference no 166.013.06798.
 If no problem with order quantity, Click “Edit composition For All
References”.
 System will bring you to the next interface. You’ll see a summary of
ordered items at top of below screen.
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 Then fill in “Importer/Producer”, “Made in”, and the compositions of the
garment. If the garment contain animal’s part, Please fill in “Orgin of
leather” which for animal fiber origin.
 You can click the box in front of “CONTAINS NON-TEXTILE PARTS OF
ANIMAL ORIGN” if needed.
12
 Then you need to select wash symbols code and special instructions
from drop down menu.
Click this button , all selected wash symbols and instructions will
be cleared.
 After select all information of product, click “Preview” to check the
13
artwork. Roll mouse on the artwork to zoom up for checking.
 After confirm, Click “Next”, you’ll see following screen.
14
 This screen is for ordering pick & pack items. Input key words of “Article”
or “Description” at “Search all the fields” to search out the item you want
order to as below screen.
 Or input key characters at blank fields under “Article”, “Description” and
“Quantity”. Tick the check box beside the item you order, key in your
order quantity. Then click “Next” to go next step.
 Confirm the information in this screen. “Print shop”, “billing to” and so on.
(If you choose shipment type in “Express”, Please key the express name
in “Comments”), then one item reference finish editing, next step is
editing the balance item reference by clicking “ContinueShop”, it will
copy records of the first item reference, you can modify care information
if it’s different from the first one. After all item references edited, click
“Submit” to place it.
15
 Or click “Back” return to last page.
 After click “submit”, System will pop a page reminding your order is
placed successfully and generate a Maxim order number. Please kindly
note it only means you finished editing item and information for this order,
but not release it, you need to view artwork and release, see flow in
below page 19.
16
4.2 SHOPPING CART
This option allows you to place new orders for pick&pack items.
Steps:
 Click “Shopping Cart” in the menu.
 Chose “Shipment Type”, Input express company if choose express.
 Search product you needed by choosing “Category” or “Product”.
 Input quantity, if it’s size label please choose size.
 Click “Add to Cart”, then chose products were shown as a summary list
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Double check chose products and quantity as well as size. When ready, click
“Order Now” and “Yes”
 You can also click “Remove” to cross out product you do not need.
 Select billing to and ship to information as well as review chose product.
 Click “Submit” and “Yes” to release order.
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 System will create Maxim order no. and automatic send a notification mail
to you containing order summary.
 If you need more quantity or product, please click “Continue Shopping” ,
You can also give up ordering by clicking “Cancel”.
5. ORDER CONFIRMATION
Where you can view artwork, order details & submit new orders.
A. ARTWORK REVIEW.
If you just want to check artwork of PO, use this function.
Steps:
 Click “Confirm Order” under “Confirm Order” menu.
 Key in the PO number and click “Query” button.
 Below page show up, Click "View" to check artwork.
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 Artwork of this PO will pop up for your checking whether content on it is
correct or not.
B. SUBMIT ORDER
After finishing review & check artwork, close the artwork page.
Steps:
 Below is screen of Query Results, Click the “Confirm” besides “View”.
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 An email notification containing the order summary will be sent
automatically to your email box once order successfully confirmed.
This step means the order was released, Maxim will send PI & Order
list to you for approval and arrange to produce accordingly.
6. REPEAT ORDER
If you need order more quantity for shipped orders, this function allows you
to achieve without ask Brand to re upload order. Please note the only field
can be edited is quantity.
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Steps:
 Click “Repeat Order” in the menu.
 There are seven criteria for you to choose or type, click “Query” when
ready.
 Click “Copy Order”.
 See following screen, choose billing to and ship to information, confirm
order data and Click check-box to choose data for order, then key in the
quantity in “Request QTY” column. You must choose “Repeat Reason”
for this order.
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 Click “Submit”. System will show the screen below.
7. URGENT ORDER REQUEST
This function allows you to raise the service level from normal order to
urgent order for orders need quick turn within short L/T.
 Select “Urgent Order Request” under “Order” in the menu.
 Key in the PO# or Maxim No. of the order you’d like to expedite, then
click “Query”.
 After system search out the order line, click “Urgent Request” button.
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 Choose a service level you would like to change to (you can change it to
3 working days directly), then click “Submit and Send out Mail” button.
 Then system will pop up a window reminding you the expedite charge for
your double confirmation before proceed.
 If you still want to change the order service level to 3 working days,
please click “Yes” button, and then 15% upcharge from the agreed price
will be charged for the order. Meanwhile, your request will be sent to
local Maxim customer service.
 Click “Yes”, System will pop up a window reminding the order has been
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modified to urgent order successfully.
 After successfully submission, it is necessary to contact with local Maxim
Customer Service to confirm the service level change.
8. ORDER TRACKING
You can track the status of your orders and air way bill with this menu
function.
Steps:
 Select "Order Tracking" in the menu.
 There are 13 criteria that can be selected /input to search orders.
 Once ready, click “Search”.
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A. To check the order details, click the blue underlined link “View Detail” in
above screen. Then will see below interface. If you want to return to
previous page, just click the arrow .
B. To check the artwork, click “Artwork”, then click the blue box below. The
artwork will be generated according to the real order data.
C. If the product has been shipped, you can see the delivery information by
clicking "AWB ".
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Options: Export an order tracking report to an excel file.
 Leave all criteria empty, click “View report”, you’ll see below image.
A. Click “Export to Excel”, you can export an order summary in Excel file.
B. If you want to go back, you can click top “Order Tracking” in the blue box.
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9. GLOBAL CONTACT DETAILS

Location Name Phone E- mail Address
Hari.zhang +86 573 8910 8899*862 fo26.as-1@maxim-group.com
Shanghai
Sunny.Zhang +86 021 6406 4228*160 fo26.cn-2@maxim-group.com
Spain Lida +34 937 689 525 lida.trujillo@maxim-group.com
Tasnim +880-2-9001485*213 sales-5bd@maxim-group.com

Bangladesh
Rashid +880-2-9001485*212 cs-18bd@maxim-group.com
+080-22585600
India Sriharsha.R sriharsha.r@maxim-group.com
+8884755001
Turkey Emilia.Chen +90 534 2897207 emilia.chen@maxim-group.com
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ECI Online Ordering Guide-Vendor

3. CHANGE PASSWORD ................................................................................ 7

4. ORDER PLACEMENT .................................................................................. 8

4.1 PLACE ORDER ...................................................................................... 8

4.2 SHOPPING CART ................................................................................ 17

5. ORDER CONFIRMATION .......................................................................... 19

A. ARTWORK REVIEW. ............................................................................. 19

B. SUBMIT ORDER ..................................................................................... 20

6. REPEAT ORDER ......................................................................................... 21

7. URGENT ORDER REQUEST .................................................................... 23

9. GLOBAL CONTACT DETAILS ................................................................. 28

To log on Maxim online ordering system, please click

You’ll see below screen. (Google navigator recommended)

Click “Register account” as blue frame highlighted in above screen. Below

page with two options will pop up:

 Select either type of register as below :

 If never registered, please click tick box of first option

 If registered before, need an additional user account, please click tick

box of 2nd option.

 Then click “Next”.

 Select first option.

Vendor ID in this system first.

A. Pls. fill in customer information, bill to information and ship to

B. Then click “Submit” button.

1) “Vendor ID” is a unique supplier code assigned by the Brand.

“Email” must be a valid email box where to receive your Username

approved by your local Maxim CS.

2) Short cut buttons:

 Reset: : This refresh button allows to clear up contents you

input at fields at one time.

 Check box : The box besides Bill to and ship to

customer information automatically.

 Selection 2nd Option :

Fill in “Vendor ID”, “Email” and “Telephone”, click “Submit” to send

name &Password to the email box you filled in.

 Waiting for approval

question please check with Maxim CS.

Please input the user name and password on below page.

 Enter your “Username” & “Password” and select a language.

 When ready, click “Sign in”.

 Select “Settings” in the menu. (See below image)

 Type in the old password, type in new password.

 Then click “OK” button.

This is where you place new orders.

4.1 PLACE ORDER

criteria to search nominated order.

You will see below screen:

 Attention: Up to this moment, only has orders for Formula Joven

 Click “Place Order”, you will see the screen below.

system default value）

- For “Include_RF_Info_Label”, chose “yes” only when an alarm stitched on the

reference no 166.013.06795, do not forget to place order for another

 If no problem with order quantity, Click “Edit composition For All

ordered items at top of below screen.

 Then fill in “Importer/Producer”, “Made in”, and the compositions of the

garment. If the garment contain animal’s part, Please fill in “Orgin of

leather” which for animal fiber origin.

 You can click the box in front of “CONTAINS NON-TEXTILE PARTS OF

ANIMAL ORIGN” if needed.

from drop down menu.

 After select all information of product, click “Preview” to check the

artwork. Roll mouse on the artwork to zoom up for checking.

 After confirm, Click “Next”, you’ll see following screen.

order to as below screen.