ARRIESGADO COLLEGE FOUNDATION, INC.

Session Plan
Sector : Electronics
Qualification Title : COMPUTER SYSTEMS SERVICING NC II
Unit of Competency : PARTICIPATE IN WORKPLACE COMMUNICATIONS
Module : PARTICIPATING IN WORKPLACE COMMUNICATIONS

Learning Outcomes:
LO 1: Follow routine spoken messages.
LO 2: Perform workplace duties following written notices.
LO 3: Obtain and convey workplace information.
LO 4: Complete relevant work-related documents.
LO 5: Participate in workplace meeting and discussion applying gender fair language.
A. Introduction
This unit of competency covers the process of effectively participating in workplace communication. It requires the
ability to follow simple spoken messages, perform routine workplace duties, follow simple written notices, obtain and provide
information in response to workplace requirements, complete relevant work-related documents, and participate in workplace
meetings and discussions applying gender fair language.
B. Learning Activities
LO 1: Follow routine spoken messages
Learning
Methods Presentation Practice Feedback Resources Time
Content
 Interactive  Discuss Information  Answer Self-Check  Compare with  Information
Effective Lecture Sheet 1.1-1 on 1.1-1 answer sheet Sheet 2.1-1
Communication  Plenary Effective  Self-Check 25 min
discussion Communication 2.1-1

 Answer Sheet

1
Follow Routine  Interactive  Read Information  Answer Self-  Compare with  Information
Spoken Lecture Sheet 1.1-2 on Follow Check 1.1-2 answer sheet Sheet 2.1-2
Messages Routine Spoken  Self-Check
 Plenary Messages 25 min
1.1-2
discussion
 Answer Sheet
LO 2: Perform workplace duties following written notices.
 Interactive  Answer Self-  Compare with  Information
Written Lecture  Read Information Check 1.2-1 answer sheet Sheet 1.2-1
Communication Sheet 1.2-1 on
 Self-Check 30 min
 Plenary Written
1.2-1
discussion Communication
 Answer key
 Interactive  Read Information  Answer Self-Check  Compare with  Information
Workplace Lecture Sheet 1.2-2 on 1.2-2 answer sheet Sheet 1.2-2
Policies and  Plenary Workplace Policies  Self-Check 25 min
Procedures discussion and Procedures 1.2-2

 Answer Sheet
LO 3: Obtain and convey workplace information.
 Interactive  Read Information  Answer Self-Check  Compare with  Information
Parts of Speech Lecture Sheet 1.3-1 on Parts 1.3-1 answer sheet Sheet 1.3-1
 Plenary of Speech  Self-Check
discussion 30 min
1.3-1

 Answer Sheet
 Interactive  Answer Self-Check  Compare with  Information
Sentence Lecture  Read Information 1.3-2 answer sheet Sheet 1.3-2
Construction  Plenary Sheet 1.3-2 on
Sentence
 Self-Check 30 min
discussion 1.3-2
Construction
 Answer Sheet

2
  Interactive  Answer Self-  Compare with  Information
Information Lecture  Read Information Check 1.3-3 answer sheet Sheet 1.3-3
Sources  Plenary Sheet 1.3-3 on
 Self-Check 30 mins.
discussion Information Sources
1.3-3

 Answer Sheet
 Interactive  Answer Self-  Compare with  Information
Maintain Lecture  Read Information Check 1.3-4 answer sheet Sheet 1.3-4
Information  Plenary Sheet 1.3-4 on
 Self-Check 30 mins.
System discussion Maintain Information
1.3-4
System
 Answer Sheet
LO 4: Complete relevant work-related documents.
 Interactive  Answer Self-  Compare with  Information
Basic Lecture  Read Information Check 1.4-1 answer sheet Sheet 1.4-1
Mathematics  Plenary Sheet 1.4-1 on Basic
 Self-Check 30 min
discussion Mathematics
1.4-1

 Answer Sheet
 Interactive  Answer Self-  Compare with  Information
Technical Lecture Read Information Sheet answer sheet Sheet 1.4-2
Check 1.4-2
Writing 1.4-2 on Technical
 Self-Check 30 min
 Plenary Writing
1.4-2
discussion
 Answer Sheet
 Interactive  Answer Self-  Compare with  Information
Forms Lecture Read Information Sheet
Check 1.4-3 answer sheet Sheet 1.4-3
1.4-3 on Forms
 Self-Check
 Plenary 1.4-3 25 min
discussion
 Answer Sheet

LO5: Participate in workplace meeting and discussion applying gender fair language.

3
 Workplace  Interactive  Read Information  Answer Self-Check  Compare with  Information
Meeting and Lecture Sheet 1.5-1 on 1.5-1 answer sheet Sheet 1.5-1
Discussion  Plenary Workplace Meeting  Self-Check 1.5-
discussion 25 min
and Discussion 1

 Answer Sheet
 Gender Fair  Interactive  Read Information  Answer Self-Check  Compare with  Information
Language Lecture Sheet 1.5-2 on 1.5-2 answer sheet Sheet 1.5-2
 Plenary Gender Fair Language  Self-Check 1.5-
discussion 25 min
2

 Answer Sheet
C. Assessment Plan
 Written Test :
 Interview :

D. Trainer’s Self-Reflection of the Session