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◍ It is important to see that each individual person must be viewed as a whole. It is fascinating to
note the way that men and women in today’s society move with apparent ease between their
work, recreation, family life, social responsibility, workship, politics, and a host of the
involvements
◍ .One of the best ways of finding motivated people is to let them themselves. As individuals
participate in the goal setting and planning of an organization or its projects, they will feel a
sense of ownership for the goals and the plans
MAINTAINING MOTIVATION
Motivation can be increased by giving people opportunities to participate in more things which
they feel capable of doing and which they enjoy. At the same time, motivation needs to be
maintained.
COMMUNICATION
Communication is passing information between two or more people in such a way that each
understands exactly what the other is saying, as managers we frequently have to communicate
directions, and if we directions which are reasonable and which our subordinates can
understand, they more than likely to comply.
It is easy to forget that communications can take place in more ways than by means of spoken
words.
THE COMMUNICATION PROCESS
First, he must realize that there are times when he has to ask for help and when he does, he
must know the questions to ask.
Second, a manager has to know how to formulate directions and any information he wants to
give his subordinates.
finally, good communication involve listening, i.e. concentrating on what the other person is
saying so as to hear it as accurately as it is being told.
Supervisor must also consider that their attitudes and behavior determine to a large extent the
kind of information they may be able to secure from their subordinates.
WAYS TO COMMUNICATE
INFORMAL TALKS
PLANNED APPOINTMENTS
This form is appropriate for regular review or liaison, recurring joint work sessions, etc.
TELEPHONES CALLS
This method is good for frequent checkup, or for imparting or receiving information, instruction, data,
etc.
INTEROFFICE MEMOS
LETTERS
These are more individualized in effect than a memo and usually more formal.
REPORTS
Are more important than a letter, and are usually more formal.
This provides an opportunity for the development of strong group cohesiveness and response.
PLANNED CONFERENCES
MASS MEETING
Small or large, at suitable locations, used in series, changed frequently, they can do much to
supplement other communication media.
Can serve a useful purpose when appropriate space is available and when they can be properly
prepared.
VISUAL AIDS
films, filmstrips, easel presentations, and other special visual materials have great potential value but
are only as good as the way they are used.