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Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
1- Plan Quality Management (Planning Process)
- Only How Quality will be managed and verified throughout the project
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
1- Plan Quality Management (Planning Process)
- Financial analysis tool used to estimate the strengths and weaknesses of alternatives to determine
the best alternative in terms of benefits provided
- Comparing the Quality Cost to the Expected Benefit
- Increase Productivity & SH Satisfaction
- Reduce Re-Work & Cost
2- Cost of Quality:
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
1- Plan Quality Management (Planning Process)
- SIPOC Model Suppliers, Inputs, Process, Outputs, Customers / (Flow Chart Type)
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
1- Plan Quality Management (Planning Process)
OUTPUTS
- Quality standards
- Quality objectives
- Quality roles and responsibilities
- Project deliverables
- Quality tools
2- Quality Metrics
How the Control Quality process will verify compliance قياسات معينة لتحقيق ضبط الجودة
Examples
- CPI
- Failure rate
- Number of defects identified per day
- Customer satisfaction scores
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
2- Manage Quality (Executing Process)
Executing the quality management plan. The key benefits of this process are that it increases the
probability of meeting the quality objectives as well as identifying ineffective processes and causes of
poor quality. Manage Quality uses the data and results from the control quality process to reflect the
overall quality status of the project to the stakeholders. This process is performed throughout the
project.
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
2- Manage Quality (Executing Process)
1- Alternatives analysis:
2- Document analysis:
- Analysis of different documents produced as part of the output of project control processes
3- Process analysis:
- Identifies opportunities for process improvements, also examines problems, constraints, and non-
value-added activities
- Used to determine the basic underlying reason that causes a variance, defect, or risk
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
2- Manage Quality (Executing Process)
5- Affinity diagrams:
7- Flow Charts:
8- Matrix diagrams:
- Show the strength of relationships among factors, causes, and objectives through Matrix
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
2- Manage Quality (Executing Process)
9- Histograms:
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
2- Manage Quality (Executing Process)
T&T
- Determine if project activities comply with organizational & project policies, processes, &
procedures
- A quality audit is usually conducted by an external team
- Design for X (DfX) can control or even improve the product’s final characteristics
OUTPUTS
1- Quality Reports:
الن تقارير الجودة حلت محلها،في المخرجاتWork Performance Data الحظ اليوجد
Control Quality الحظ ان تقارير الجودة تتضمن ملخص لماسيتم عمله في العملية التالية لها وهي
تتم بواسطة فريق خارجي وعلي مدار المشروع وتتم علي العمليات ومدي تطابقها مع االجراءات المتبعةAudit الحظ ان عملية ال
والسياسات وليس علي المخرجات او المنتج
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
Monitoring and Recording results of executing the quality management activities to assess
performance and ensure the project outputs are complete. The key benefits of this process are that it
verifying that project deliverables. This process is performed throughout the project.
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
1- Check List:
- Organize facts in a manner that will facilitate the effective collection of useful data about a
potential quality problem
3- Statistical Sampling:
- Choosing part of a population of interest for inspection / Fast / When a Tight Time for Inspection
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
5- Performance Review:
- Performance reviews compare, and analyze the quality metrics Against the Actual results
- Used to determine the basic underlying reason that causes a variance, defect, or risk
- Identify the Source of Defects
T&T
7- Inspection: التفتيش
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
9- Histograms:
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
OR
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Chapter 8 – Quality Management
3- Control Quality (M&C Process)
OUTPUTS
1- Verified Deliverables:
والتي تتم بواسطة فريق العمل بالمشروع Control Quality هي مخرج عملية الVerified Deliverables الحظ ان ال
والتي تتم بواسطة العميل او الممولValidate Scope هي مدخل عملية الVerified Deliverables الحظ ان ال
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com
Dr. Ahmed AbdelHady - PMP Preparation Course (6th Edition)
Chapter Pages – PMBOK 6th Edition Status
1- Introduction 1 - 36 Done
2- Projects Environment 37 - 50 Done
3- PM Roles 51 - 68 Done
4- Integration 69 - 128 Done
5- Scope 129 - 172 Done
6- Schedule 173 - 230 Done
7- Cost 231 - 270 Done
8- Quality 271 - 306 Done
9- Resource 307 - 358 Not Yet
10- Communication 359- 394 Not Yet
11- Risk 395- 458 Not Yet
12- Procurement 459- 502 Not Yet
13- Stakeholder 503 - 536 Not Yet
Dr. Ahmed AbdelHady - PMP Course 6th Edition – 00966-541541970 – 002-01093674327 – Ahmedah251@gmail.com