1.

Define the term empowerment being sure to distinguish between involvement and
empowerment.
Empowerment is something that management can do to the employees that will help the
overall company. If employees are given the information, resources, and opportunity and are
held responsible then they will do a better job. Management needs to create the right
environment for this to work though. Resources are important, because the employees always
need to have the resources to do the tasks at hand. This is the best way to get the best
outcomes, because overtime the management system does not need to micro manage the
employees, because they are able to define the way that they work, as long as it is productive
enough for the management system. Employee’s do not like being micro-managed, so when
they are empowered they try not to break the trust they are given because it is considered a
perk.

2. Explain the following statement: “Successful implementation of empowerment requires

change in the corporate culture.”
“Successful implementation of empowerment requires change in the corporate culture.”
This statement explain in which for successfull implementation of empowerment in company
manager must change a major new direction in how managers think and work. If previously
the managers think employees cannot be given ownership because managers are afraid of
losing control of company, manager must change this think for successful implementation of
empowerment.

3. Give a brief rationale for empowerment.

The rationale for empowerment is that it
represents the best way to bring the creativity and initiative
of the best employees to bear on improving the company’s
competitiveness.
empowerment can be so effective
in helping maintain a high level of motivation among
employees. It helps employees develop a sense of ownership
of their jobs and of the company. This, in turn, leads to a
greater willingness on the part of employees to make decisions,
take risks in an effort to make improvements, and
speak out when they disagree.

4. What is the relationship between empowerment and

motivation?
empowerment can be so effective
in helping maintain a high level of motivation among
employees. It helps employees develop a sense of ownership
of their jobs and of the company. This, in turn, leads to a
greater willingness on the part of employees to make decisions,
take risks in an effort to make improvements, and
speak out when they disagree.

5. List three inhibitors of empowerment and how they can

be overcome.
Resistance from Employees and Unions
Resistance from Management
Workforce Readiness

6. Explain the various root causes of management resistance

to empowerment.
Some of the reasons behind management resistance
to empowerment include insecurity, personal values, ego,
insufficient and ineffective management training, personality
characteristics of managers, and exclusion of managers.

7. In what ways can an organization’s structure and management

practices inhibit empowerment?
organization’s structure and management practices inhibit empowerment if

8. Describe management’s role in empowerment.

9. Describe how to use brainstorming to promote empowerment.

managers serve as
catalysts in drawing out group members. Participants are
encouraged to share any ideas that come to mind. All ideas
are considered valid. Participants are not allowed to make
judgmental comments or to evaluate the suggestions made.
Typically, one member of the group is asked to serve as a
recorder. All ideas suggested are recorded, preferably on a
marker board, flipchart, or other medium that allows group
members to review them continually.
After all ideas have been recorded, the evaluation process
begins. Participants are asked to go through the list one
item at a time, weighing the relative merits of each. This
process is repeated until the group narrows the choices to a
specified number. For example, managers may ask the group
to reduce the number of alternatives to three, reserving the
selection of the best of the three to themselves.
10. What is a quality circle?
11. Describe the concept of MBWA.
12. Explain the concept of workforce readiness as it relates
to empowerment.
Workforce readiness is most important fo successful implementation of empowerment, if
management empowering employees who are not readiness empowerment will fail.
Management must determine whether the workforce is ready for empowerment, if it is not
ready, get it ready.

13. Distinguish between empowerment and enlistment