2019 to 2021

IT professionals from 311 midsize enterprises

Emerging Technology Roadmap (MSEs) collaborated to map the adoption of
107 emerging technologies by deployment
for Midsize Enterprises stage, deployment risk and enterprise value.

Signatureless

o rkContainer Monitoring Network-Level

Se
tw Networking
Detection or
cu
Ne ri t
Software-Defined Protection Signatureless
Perimeter
Wi-Fi as
Identity
Application-
Level Detection y
Virtual eXtensible Local and Access or Protection
a Primary Management
Area Network (VXLAN)
Network as a service Firewall as a Service
(IDaaS) Remote Browser
Cloud-Managed LANs Direct Cloud
Signatureless Endpoint Isolation
Virtual Customer Premises Connect In Detection or Protection
Equipment (vCPE) Planning Software-Defined Security
Virtual Private LAN Services (VPLS) Network Static Application
Traffic Analysis Security Testing Virtualized Firewalls Biometric
2.5/5 Gbps Ethernet (SAST) Authentication
Threat Methods
Hyperconverged Edge Database Audit and Protection
Software-Defined Intelligence
Networking Services Folder Level
Microsegmentation Dynamic Application Encryption
Security Testing (DAST) SIEM as
802.11ai Big Data Security
Enterprise Software-Defined a Service
Analytics
Network Function WAN (SD-WAN) Cloud Access Security Brokers (CASBs)
Virtualization In Pilot
Machine-Readable User and
Data Lakes
Network Performance Threat Intelligence Entity Behavior
Monitoring and Diagnostic Tool Analytics Citizen
Software-Defined Network Sandboxing Integrator
Storage (SDS) Tools
Managed
Object Storage Cloud UC Text Mining
Detection
and Response (UCaaS)
Nonrelational DBMS In Natural Language
Deployment Processing
Co m pu

Hybrid Flash Arrays

Enterprise Social

Digital Workplace
Networking Applications
Data Science Platforms Hyperconverged
Infrastructure Augmented Reality
Container
te and Storage

Distributed Management Desktop as a

Content
Ledgers Software Windows Service (DaaS)
Collaboration
Server 2016 Gmail for Enterprise
Platforms
In-memory
Integrated Stack Enterprise High-
Micro Data Centers Workstream Productivity Application
Collaboration Platform as a Service
Automated Storage
Tools
Tiering (Autotiering)
Virtual Assistants
Thin Clients
High-Density Racks
Log Analysis Tools
Microservices Unified Endpoint
Management Virtual Reality
OS Containers IT Service
Micro OS Cloud Management Management Tools
Composable
Platforms
Infrastructure Bots
IT Financial Cloud Application
Cloud Platform as a Management Tools Discovery
ERP Service (PaaS)
Cloud Migration Tools
IT Workload Event Stream Configuration
Serverless Public Cloud
Automation Processing Auditing Tools
Infrastructure Nonrelational Databases

Public Cloud Relational Cloud-Testing

Robotic Process Application
Databases  Cloud-Based AI as Tools and
Automation Release
a service (AIaaS) Services
Orchestration
Business (ARA)
Analytics PaaS IT Event Correlation IT Service Dependency
Cloud Data and Analysis Tools Mapping Tools
Blockchain Warehouse
PaaS API Management Network Continuous Virtual Network
PaaS Configuration and Change Configuration
Disaster Recovery as Management (NCCM) Automation
om a Service (DRaaS)
Network Orchestration
C

pu Cloud Services
Brokerage (CSB)
Integration Platform Continuous Configuration
te as a Service (iPaaS) Automation Tools

an
Intent-Based
n
dS
Cloud-Based Networking
t io
Grid Computing
m a
t or Artificial Intelligence
to
ag
IT Operations
A u
e (C (AIOps) Platforms
IT
lo u d
)

Deployment Risk Enterprise Value

Based on analysis of where the technology represents potential risks in marketplace/ Based on analysis of where technology has the potential to increase cost efficiency,
vendor maturity, architectural fit/complexity, security risk, talent availability and improve speed and agility, enhance employee productivity and increase revenue
implementation cost through improved products and/or services

Key Takeaways
1. Digitization efforts prompt MSE CIOs to pivot from a “monitor
and anticipate” stance to a “plan and deploy” one in 2019.
As digital maturity continues to rise in MSEs, CIOs are pursuing
emerging technologies more aggressively, primarily to improve
the speed and agility of the IT function. In 2019, 68% of
technologies were either in planning, pilot or deployment,
up from 21% in the previous year.
2. MSEs invest in hybrid data storage technologies to support
AI and analytics while improving operational efficiencies.
CIOs are championing the cause of a data-centric organization.
To achieve this, they plan to deploy on-premises technologies
such as automated storage tiering by the end of 2019 and
software-defined storage and nonrelational databases by the
end of 2020. Simultaneously, CIOs plan to invest in PaaS (2019),
and public cloud relational and nonrelational databases (2020).
3. CIOs plan to deploy AI capabilities by the end of 2020 to
provide competitive advantage. MSE CIOs ranked AI as the
number one game changing technology in 2019, and more
than 50% plan to deploy cloud-based AI and bots by the end
of 2019, despite perceived marketplace immaturity. CIOs want
to deploy AI services in the cloud so it can learn from existing
cloud data stores and applications.
4. C
 IOs invest in tools that facilitate advanced and distributed
analytics to deliver new business value at scale. MSE CIOs
plan to enhance the central and edge analytics capabilities
of large volumes of high-velocity, high-variety data.
Accordingly, they plan to deploy data science platforms
and business analytics PaaS by the end of 2019 to facilitate
distributed analytics. By 2020, MSEs will deploy event stream
processing tools to perform real-time analysis of data in
motion. Augmented analytics tools such as natural language
processing remain in the monitoring phase due to high
implementation costs.
5. CIOs accelerate investment in automation and development
tools to support both efficiency and innovation. MSEs plan
to deploy robotic process automation by the end of 2019 and
continue to monitor low-code environments to improve the
efficiency of limited IT resources. Through these technologies,
CIOs expect to achieve productivity gains by shifting employee
focus to high-value activities and deliver increased speed by
reducing the number of steps in a process.
6. MSE CIOs plan to invest in modernizing network
infrastructure by 2020 to support emerging technologies.
CIOs plan to deploy direct cloud connect, eNFV and SD-WAN
by the end of 2020 to support cloud migration and simplify
the operating environment. Additionally, these investments
improve connectivity and security of enterprise networks,
building a solid foundation for future investments in emerging
technologies such as IoT.
7. C
 IOs plan to expand their portfolio of network security
technologies by 2020 to protect critical data across
distributed environments. CIOs invest in technologies to
protect on-premise virtualized and cloud environments.
They plan to deploy firewall as a service by the end of 2019,
and network traffic analysis and virtualized firewalls by 2020
to move cybersecurity to the cloud environment.
8. MSEs are not adopting blockchain and IoT due to a
perception of high risk. MSE CIOs are monitoring distributed
ledgers, blockchain PaaS and IoT platforms in 2019, citing
architecture fit and increased security concerns for delaying
deployment. While MSE CIOs struggle to identify a business
case for blockchain technologies, investments in modernizing
foundations allow for future adoption of next-generation tools
when the value is clearer.

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