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Business Process Re-Engineering – 1


Filed Under : Business Process Re-Engineering by scdlpapers
Jul.11,2010
Process Management? Process Improvement Case
Not without pro per softwa re! Se e dem o: Study: Advertiser Satisfactio n & R evenue
www.Q PR.co m Growth
www.SixSigm aIQ .com

True/False
Question Six Sigma Consulting
Value statement is a snapshot of what an organization wants to be. Consultancy India. Trust
our expertise to enhance
Correct Answer
your business
False forum.benchmarksixsigma.com
Your Answer
False Business Process [BPM]
Solution for managing
Multiple Choice Single Answer departmental and
Question enterprise business
From a process view point, highest priority in an organization is given to : processes
softexpert.com/process-management
Correct Answer
Satisfaction of customer
Your Answer Trained & Accredited
Relationship Mgrs to help
Satisfaction of customer
you plan your Finances &
Manage your Wealth.
Select The Blank HSBC.com/HSBC-Premier
Question
In Micro level reengineering, the performance focus is ________.
Correct Answer Process Management?
Financial Not without proper
Your Answer software! Contact us:

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www.QPR.com
Manpower

Select The Blank SAP Certification @


Question NIIT
Objectives are characterized by ________ things. Enrol in 4 weeks SAP
Correct Answer Program. Build yourself a
Four better Career.
NIIT.com/SAPeducation
Your Answer
Three

Multiple Choice Multiple Answer


Question
The Top Management should also ensure the support of :-
Correct Answer
Senior Managers , Stakeholders , Associates
Your Answer
Senior Managers , Stakeholders

Multiple Choice Single Answer


Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes

True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
The Narasimham Committee for restructuring has dealt in :-
Correct Answer
Banking Sector
Your Answer
Banking Sector

Select The Blank


Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
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Your Answer
PTM

Multiple Choice Multiple Answer


Question
Managing E-Processes consists of :-
Correct Answer
ERP , E-Commerce , E-Governance
Your Answer
ERP , E-Commerce , E-Governance

Multiple Choice Multiple Answer


Question
Select the Operating Systems from the following :-
Correct Answer
Unix , Windows NT , IBM MVS
Your Answer
Unix , Windows NT , IBM MVS

True/False
Question
Empowered employees can take decisions with speed.
Correct Answer
True
Your Answer
True

Select The Blank


Question
________ BPR methodology has a source as “Academics”.
Correct Answer
Daven port
Your Answer
Hammer/Champy

True/False
Question
A vision statement defines the future direction of the organization.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
Types of redesign Principles & Tactics are :-
Correct Answer
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Restructuring & reconfiguring around processes , Changing information flows around
processes , Changing knowledge management around processes
Your Answer
Restructuring & reconfiguring around processes , Changing information flows around
processes , Changing knowledge management around processes

Match The Following


Question
Correct Answer
Your Answer
MIS
Management Information System
Management Information System
Role A
Strong Facilitator
Strong Facilitator
Role B
Team Member
Team Member
Role C
Subject Expert
Subject Expert

Multiple Choice Single Answer


Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process

Multiple Choice Multiple Answer


Question
Which are the objectives of business systems planning study?
Correct Answer
Determination of information system priorities , Managing systems resources to
support business objectives
Your Answer
Determination of information system priorities , Managing systems resources to
support business objectives

Multiple Choice Single Answer


Question
Print Media Clippings are produced by :-
Correct Answer
Media Partners

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Your Answer
Media Partners

Multiple Choice Multiple Answer


Question
Characteristics of Tactical Information systems are :-
Correct Answer
Thinks about current , Information is in the form of summary , Nature of data is
somewhat unstructural
Your Answer
Thinks about current , Information is in the form of summary , Information used for
goal oriented decision

True/False
Question
The process matrix illustrates process and information system dependencies.
Correct Answer
False
Your Answer
True

Multiple Choice Single Answer


Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Process Simplification

Multiple Choice Single Answer


Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Product development

Multiple Choice Multiple Answer


Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process

True/False
Question
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Financial integration implies that each of the participants has a financial stake in
operations of other participants.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement

True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
Narasimham Committee for restructuring was set up to deal with the issue of :-
Correct Answer
Technology Upgradation
Your Answer
Technology Upgradation

Multiple Choice Multiple Answer


Question
When mission, customer base and the environment are properly considered, strategic
planning produces a plan which contains/make great stride forward :-
Correct Answer
A vision to guide decision making , Situation analysis used to develop annual business
plan , Break through objectives
Your Answer
A vision to guide decision making , Situation analysis used to develop annual business
plan , Break through objectives

Multiple Choice Multiple Answer


Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous
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improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous
improvement & change management

Match The Following


Question
Correct Answer
Your Answer
ERP Challenge 4
Organizational Intervention
Organizational Intervention
ERP Challenge 1
Change Management
Change Management
ERP Challenge 2
Shifting from Function to Process View
Shifting from Function to Process View
ERP Challenge 3
Faith in Package Software
Faith in Package Software

Multiple Choice Single Answer


Question
The flip side of high success potentials is :-
Correct Answer
High project risk
Your Answer
High project risk

Multiple Choice Multiple Answer


Question
ERP life cycle consists of these steps :-
Correct Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility
study & business transformation
Your Answer
ERP readiness assessment , Preparing the Organization for ERP , ERP feasibility
study & business transformation

Multiple Choice Multiple Answer


Question
Executives can confirms their commitment to a strategic planning programmed by :-
Correct Answer
Allocating generous funds to program , Allocating assets high ranking , Placing a
higher priority on a given program

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Your Answer
Allocating generous funds to program , Allocating assets high ranking , Placing a
higher priority on a given program

Select The Blank


Question
________ BPR methodology has a source as “Consultant”.
Correct Answer
Manganelli/Klein
Your Answer
Hammer/Champy

Multiple Choice Single Answer


Question
Who identify the manner in which the organisation will carry out mission?
Correct Answer
Value and beliefs
Your Answer
Value and beliefs

Multiple Choice Single Answer


Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance

Multiple Choice Multiple Answer


Question
Inventory Strategy is related to :-
Correct Answer
Demand Forecasting , Inventory Planning , Planning of Stocking Facilities
Your Answer
Demand Forecasting , Inventory Planning , Planning of Stocking Facilities

Select The Blank


Question
Every system has ________ that defines its scope of activities.
Correct Answer
Boundary
Your Answer
Boundary

True/False
Question
During implementation of re-engineered processes, top management should provide a
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support.
Correct Answer
False
Your Answer
False

True/False
Question
Success factor for BPR is ensuring the involvement of the end-users.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer


Question
“A” Categories items in Inventory are :-
Correct Answer
Most Important
Your Answer
Most Important

True/False
Question
Choice of appropriate channel depends upon the type product or services to be
marketed, the volume involved.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer


Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation

Multiple Choice Single Answer


Question
Critical questions are to be answered while formulating the :-
Correct Answer
Vision statement
Your Answer
Vision statement

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Select The Blank
Question
________ is the starting point for process reengineering efforts.
Correct Answer
Customer identification
Your Answer
Customer identification

Select The Blank


Question
Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer
Velocity Goal
Your Answer
Customer Satisfaction Goal

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1. Business Process Re-Engineering | SCDL Solved Papers & Assignments says:
July 11, 2010 at 10:21 am

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vijay 14:58
hi pooja im PGDBA student whats up?? poojs y did yu ask this question?
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Hi Prince,u r frm which state.r u a student of PGDBA 2010 batch
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HI pooja
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Hi poo how r u??
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Hi vijay,may i know u r a student of which course and batch.
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Hi 2 all.is there any one from bangalore pursuing PGDBA (HR)
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