SOM 616 - Technology Management

Mini Project Proposal

Team Roll No Email-ID Contact

Raj Kishore Chuahan 199278030 raj.kishore@sjmsom.in 9425674564
Hari Prasad Chintala 199278009 hariprasad.chintala@sjmsom.in 8500473195
DipakKumar Paswan 199278040 dipak.kumar@sjmsom.in 9529955255
Nayanali Teltumbde 189278069 nayanali.teltumbde@sjmsom.in 9860853270

Section: A
Company name: Wipro Limited
Industry: Information and Communications Technology (ICT)
Team Name: Mind Benders

Why Wipro Limited?

Wipro Limited, established in 1945, is a leading global information technology, consulting and
business process services company and is among the top 3 technology services giants in the
country. It employs over 1,60,000 people to serve clients across six continents. The company
has generated a revenue of INR 546 billion. As on 2018, the company the total number of
patents has applied for to 2071. The company went public in 1947 for roughly $30,000.

As in recent years there is a significant development in the analytics industry across the world.
Considering this the company is focused in the use of cognitive computing, hyper-automation,
robotics, cloud, analytics and emerging technologies to help clients adapt to the digital world
and make them successful.

The various innovations on which the company is focused towards are on Blockchain, 5G,
Autonomous vehicles, HMI (Human Machine Interface), Open source, robotics & smart
machines, and solutions for the Apple ecosystem. Wipro HOLMES is one of the examples of
primary products based on machine learning and artificial intelligence powered platform that
offers cognitive services that accelerate business processes through automation.

Wipro HOLMES for business enables industries to drive digital transformation for their
business functions such as sales, finance, operations, legal and HR. It provides financially
viable cognitive solutions with capabilities such natural language processing (NLP),
algorithmic intelligence etc.
Wipro has more than 25 offices in India. In western region, the company is located both in
Mumbai as well as in Pune. And it will be easy for us to approach to these regions due to our
acquaintances there.
As the company meets most of the mentioned criteria, that is why we have selected Wipro
Limited for our Mini Project.

Problem Statement
Wipro HOLMES is an ackronym for Heuristics and Ontology-based Learning Machines and
Experiential Systems and it is developed by Indian Technology Solution provider, WIPRO as
all in one Applied AI Platform solution for the middle and large enterprises who are interested
to leverage the benefits of AI revolution to compete with global firms and stay ahead in the
race of Industry 4.0 technologies.

HOLMES provides services related to Data, Anlytics & AI and helps in developing custom
application solutions for enhancing the digital operation and platforms in fields of Blockchain,
cybersecurity, enterprise risk, DevOps, IoT along with helping various management areas
such as product life-cycle management, risk management, enterprise solution management
etc.

Since HOLMES directly compete with global AI powers such IBM Watson, Google
TensorFLOW, Microsoft Azure Intelligence Platform and it’s service offering are spread in wide
spectrum in terms of business function such as Sales, Strategy, Marketing Insight, Finance,
Risk Analysis etc. where the specialized vendors with their specialised solutions are already
making their marks, notable once are appzen, botmind, botbot.ai and turi.

Apart from that, for leveraging the true potential of AI & ML, it require big data from public and
private domain which are held proprietorially by platform providers such as google, facebook,
tencent, amazon, ebay, baidu etc. And increase demand of data localization, data privacy,
data security and anonymization of user specific data by European Government agencies and
legal entities, further improvement and R&D in the field of AI & ML is becoming challenging as
well as risky in term of legal litigation and myriad of privacy laws.

Objectives & Questions

Objective: To enhance the satisfaction of the client organization working in various field by
leveraging the potential of Applied AI Platform Solution while maintaining the compliance to
Laws specific to data privacy, confidentiality and security and keeping edge above the global
AI platforms
Questions:
1. What are technologies and domain expertise required to compete in the AI & ML field?
2. How to leverage the Applied AI platform to provide unified, immersive and adaptive
experience for the organization?
3. What are challenges currently facing in development of natural language processing to
improve ChatBot functionality?
4. What are available software and hardware solution paradigm to support the business
environment using the Internet of Things ( IoT), Blockchain and augmented intelligence?
5. How to anonymize and provide robust data privacy, security to organization while keeping
the learning and training tools flexible enough to continuous evolve and improve?
6. How to converge the technological advancement in various related field of Big Data, IoT,
BlockChain and cloud computing to gain the cutting edge advantage in delivering the
seamless and enhanced experience to organization at reasonable and cost effective price?
7. How to improve the usability of the HOLMES solution by data localization and language
interpretability in various Indian Language and global clients in local languages?
Indicative Methods

 Detailed analysis of available Applied AI tech and its shortcomings

 Potential use cases with global firms and enhancement provided by HOLMES

 Analysis of various Vendor Specific solution

 Service capability and cost benefit analysis of various solutions

 potential and future field of exploration

 Research & Development requirements and open source contribution

Unique Value Proposition

While global AI power are trying to provide generalized AI solution which can be modified and
updated according the requirement in term of single AI platform solution. HOLMES need to
differentiate its offering by combining various specialized field with customized solution
specific to the need of the organization while maintaining the cost effectiveness.
Since it is focused more toward middle and large enterprises, HOLMES can provide small
scale enterprise with flexible web based subscription model of it Generalised AI CHATBOT to
add value to the solution.