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Who is Huawei?
Founded in 1987, Huawei is a leading global information and communications
technology (ICT) solutions provider. We are committed to bringing digital to every
person, home and organization for a fully connected, intelligent world. We have
nearly 188,000 employees, and we operate in more than 170 countries and regions,
serving more than three billion people around the world.
The rotating chairman leads the Board of Directors and its Executive Committee
while in office. The board exercises decision-making authority for corporate
strategy and operations management, and is the highest body responsible for
corporate strategy, operations management, and customer satisfaction.
We create local employment opportunities, pay our taxes, and comply with all
applicable laws and regulations in the countries where we operate. We help local
industries go digital, and we openly engage with governments and the media.
We ensure secure and stable network operations. We have made cyber security and
privacy protection our top priorities since 2018. Over the past three decades, we
have worked closely with our carrier customers to build over 1,500 networks in
more than 170 countries and regions. Together, we have connected more than three
billion people around the world, and we have maintained a solid track record in
security throughout.
Huawei has contributed significantly to bridging the digital divide and promoting
digital inclusion, helping to connect places as remote as Mount Everest and the
Arctic Circle.We are keenly aware of the importance of telecommunications in
emergency situations. Having faced Ebola in West Africa, nuclear contamination
triggered by the tsunami in Japan, and the massive earthquake that struck Sichuan,
China, our people hold fast in disaster zones to restore communications networks
and ensure the reliable operation of essential telecoms equipment. To further
promote sustainability, we prioritize a low-carbon footprint and environmental
protection. We are also supporting the development of the next generation of local
ICT talent to boost the digital economy.
Executive Summary:
This Huawei Marketing Plan illustrates Huawei market segments and the
strategies they will employ to get customers and create a solid revenue stream.
In this plan our unique focus to create or market a mobile phone with attractive
features which gives Huawei an advantage over their competitors by giving
customers a new outlet to enjoy mobile phones usage.
In this report we focus on the Pakistan mobile Phones market as a ‘cash cow’ in
some countries noting that Pakistan was experiencing significant macroeconomic
problems, yet the mobile market steams ahead as the effects of the global
economic recession on the global mobile network are so far limited. Pakistan
mobile market has potential as the usage of mobile connections are increasing day
by day and with every new connection people need to buy a new mobile phone
which make this industry more profitable and attractive for the investors.
The report contains the Marketing strategy, situation analysis and defining the
target market for Huawei mobiles and the current trend of the mobile usage in
Pakistan as people are now more focusing on the features of the mobile rather than
the price. From last few years some mobile company’s enter in the competition by
introducing there smart phones. SWOT analysis to define the company’s strength,
weaknesses, opportunities and threats.
The cell phone market is increasing very fast with today’s ever-emerging
technology and innovation in improving cell phones. Today, society is living with
advance technology and everyone wants to keep pace with the new technologies.
Cell phone industry is growing larger because it has become a necessity. Parents
are getting mobile phones for their teens because they want to communicate in case
of an emergency and the wireless carriers have made it easy to add users to their
existing plans. And carriers are becoming successful in getting parents to expand
their plans to include their teens. This increases buyers and increases market size
worldwide.
Cell phone cost: Customers wants better services and products at a lower cost.
Bundle functions into just one cell phone: For example E-mail, text
messaging, internet, Video calls.
New technology improvement: For example quad camera setup phones, in
display finger sensor and full view display
Stage in Life Cycle:
The cell phone industry is in the Mature Life Cycle Stage, where nearly all-
potential customers are already users of the industry’s product. The cell phone
industry’s growth and profitability depends entirely on its ability to attract new
customers. By increasing and improving the cell phones and services, it will
attract more potential buyers, because technology alone will not attract buyers,
instead companies want value-added services for mobile-phone securities.
Cell Phone companies attract buyers in two ways during the Mature Life Cycle
State:
Service: Making cell phone more affordable will attract buyers to buy more cell
phones and increase competition between companies to lower service fee.
Innovative Phone Style: The new designs and improvement in the physical
appearance of the cell phones, and more add-on features attracts customers to
buy it at a higher rate.
List of countries by number of mobile phone usage
Number of mobile
Rank Country or region Population % of population Last updated date
phones
Egypt Ministry of
17 Egypt 71,460,000 78,300,000 91.3 Communications & IT,
February 2011
2008 Q3 www.cellular-
28 South Africa 42,300,000 47,850,700 101.3
news.com]
United Arab
49 11,540,040 5,860,000 197.1 Nov 2011
Emirates
Huawei’s Mission:
“To focus on our customers’ market challenges and needs by providing excellent
ICT solutions and services in order to consistently create maximum value for our
customers.”
Huawei Core Values:
Customers First
Huawei exists to serve customers, whose demand is the driving force behind our
development. We continuously create long-term value for customers by being
responsive to their needs and requirements. We measure our work against how
much value we bring to customers, because we can only succeed through our
customers’ success.
Dedication
We win customers’ respect and trust primarily through dedication. It includes
every effort we make to create value for customers and to improve our capabilities.
We value employees’ contributions and reward them accordingly.
Continuous Improvement
Continuous improvement is required for us to become better partners for our
customers, improve our company and grow as individuals. This process requires
that we actively listen and learn in order to improve.
Teamwork
We can only succeed through teamwork. By working closely in both good times
and bad, we lay the foundation for successful cross-cultural collaboration,
streamlined inter-departmental cooperation and efficient processes.
Pipe
Our end-to-end infrastructure enables operators to build an efficient, profitable,
and scalable network, for today and tomorrow
Devices
Our diversified device portfolio provides a smarter and simpler user experience for
individuals, homes and businesses alike
Demand
The demand of mobile phones in Pakistan is high from last few years.
Legal/ political
These uncertainties that is extremely variable in the political condition of Pakistan.
Constant political instability does affect the company’s relation with the
government.
Economical Situation
Economical growth worldwide is in a big recession which needs careful
manipulation but potentiality of the mobile market in Pakistan is increasing and
higher than any others sector
Socio-Cultural Situation
Population and educational growth in Pakistan leading to expansion of the sector
needs for cell phones and people depend more and more on mobile communication
everywhere. Literacy & illiteracy level is not affecting using cell phones but
affecting high technological cell phones, this fact needs to be considered by
Huawei.
Technological Situation
Level of technology in the world is increasing. Internet level of awareness &
usage for individuals & industrial aspect are increasing in Pakistan. New
technologies in the cell phones are increasing. Future plans for technological
linkage between cities, universities, colleges, hospitals and other institutes are
increasing and can be connected to cell phones Levels of usage of the E-
Technology (online bidding, billing, complaints, blogging etc) are high and trendy.
So Huawei must have this in mind that to enter in market of Pakistan they need to
keep these technological points in their mind while launching cell phones in
Pakistan.
Competition Situation
There are 19260 cell phone producers in the world, but there are more than 15 big
companies competing at the world level Market and in the Pakistan level market.
Sales Situation
Cell phones industries are one of the most profitable industries everywhere and the
Market is increasing
Competitive Analysis
The Main Key Competitors in the Local Market of Huawei Mobiles are:
Q-mobile
Alcatel
The competitors in the International market are:
Nokia
Samsung
HTC
Motorola
LG
Apple I-phone
Black berry
Sony
Others
Marketing Analysis
Its target market includes all age groups except children. The current trend in
Pakistan is of smart phones which is increasing day by day due to which every
company is introducing there smart phones with new features to attract the
business class as well as students. Recently few new companies entered Pakistan
market with their new attractive phones. Dual sim phones are also in hype which
attracts the students and people belonging to local class, who use two and more
network connections but do not like to carry two phones so they prefer dual sim
mobile phones.
Target market
People looking for mobiles, and who have different preferences in mobile usage,
moreover People located in Lahore which also include office workers, college
universities students and business man who living a busy life having a great need
to stay connected with their colleagues, friends, family and business mails. So
Huawei mobiles have a great opportunity to target these customers by giving wide
range of mobile phones with added features in the market.
Opportunities
Financial muscle is strong, can target more market segments.
As in Pakistan they are giving supplies to UFONE and ZONG so they have
opportunity to interconnect with other telecom companies in Pakistan
There is high hype and interest of keypad phones in Pakistan since smart phones
are better known and already widely used
Threats
Phones are easier to make now more than ever. More companies may enter the
market, and competition is increasing
The Huawei is marketed as a high-end phone worldwide, but phone prices in
Pakistan are almost certainly going to fall when other companies undercut the
price of their phones
MARKET SEGMENTATION
Geographic Location
Include almost all Urban; areas of Pakistan.
Demographics
Gender: Male; female except children
Socioeconomic Status
Huawei can mainly target the elite class, upper middle class and middle class in
urban and sub-urban areas – primarily Lahore.
Psycho-graphics
Young generation, executives and business class who love to have a mobile with
all features they need.
Set an aggressive buy achievable objective for the first and second years of market
First-year Objectives – Company should aim for a 2 percent share of the Pakistan
mobile phone market through unit sales volume
Second-year Objectives – are to achieve a 10 percent share based on sales
Extend on the Huawei brand name and link to the established meaningful
positioning.
Extend on Huawei image of innovation, quality, and value.
Measure the awareness and response in order to make adjustments to the
marketing campaigns as necessary.
Differentiate the Huawei from other competitors in the market.
A primary customer target is the middle-upper income professional to coordinate
their busy schedules and communicate with colleagues, friends and family.
Secondary consumer targets are high school, college and graduate students who
need one portable multi-function device.
Primary business target is to partner with cell phone service providers, UFONE,
WARID, ZOND and TELENOR
Secondary business target is to cater mid-size corporations that want to help
managers and employees stay in communication or access critical data on the go.
Marketing Mix Strategy
Pricing Strategy
The company should use the price skimming strategy that is to say that the
company for this product should keep the price higher than the competitor and
keep the target market fixes on level. Accordingly the management would be able
to recover the cost as well as some profit and we all are aware of that every
business seeks some profit to continue on the production.
Price Discrimination
According to distribution channel there is no discrimination in price since it has
been introduced in Pakistan with the help of UFONE and ZONG. All the prices
such as sale price retail sale price and purchase prices are the same as the product
was launched.
Distribution Strategy
It should be available in all the mobile phone centers such as Hafeez Center etc. in
Lahore.
Distribution channels
Following the some of the distribution channels in Pakistan
Mobile Zone
Teletec
United Mobiles
Advance
Positioning Strategy
Product positioning is based on what image the company is going to portray in the
customers minds. In this regard, the company should position its product with
respect to the customer’s needs such as, executives, students and business men.
Product Strategy
Product Mix
The Product Mix includes basic phones, Smart phones, Touch phones which cater
to the needs of people accordingly.
Product Attributes
User friendly
Product Benefits
Fulfills requirement of every type of customers
Stable quality.
It is a multinational brand with quality standards kept same for all countries.
Product Offering
Huawei is providing two different categories in mobile phones.
Smart Phones
Touch Phones
Product Line
Advertising and Promotion Strategy
In the context of the marketing mix, promotion represents the various aspects of
marketing communication, that is, the communication of information about the
product with the goal of generating a positive customer response. Marketing
communication decisions include:
Communication objectives
Use broadcast media to provide coverage of 80% of the target market over a 6
month period.
Reach 60% target audience at least three times over the six month period.
Agency Selection
Almost 135 Advertising agencies exist in market and Huawei should select that
Advertising Company which is known by their outstanding work in Pakistan.
Broadcast media
The Huawei strategy for promotion is to use all the channels to promote the
product and to make the loyal customers or brand customers. Only by heavy
promotion company can achieve the goal by using the 360-degrees of promotion it
means all the channels of promotions including Print media, Electronic media and
other Support media. For TV commercials see Ethical Marketing Report.
Advertising
Huawei must advertise the product in a manner that it will attract the customers
and general public who can buy it or who afford it.
Electronic Media
TVC
Radio
Print Media
Newspaper
Support Media
Personal Selling & Sales Force
Huawei must follow the distribution channels or you can say distributors sell the
goods on behalf of company and getting the commission for their services and they
must open some of their company owned outlets or they can hire brand activation
agencies, so that they can help the brand in activation through kiosk activities in
different institutes and universities etc.
Sales Promotions
Huawei must use different sales promotion like