Vendor Description

1. Provide name, title, and contact information for primary company

contact.
Wade/Garcia& Associates Convergint Technologies LLC ,

Michael Wade
President & CEO Richard Wright
Account Executive
512-689-1990 cell
512-351-4042 phone
512-532-6624 fax
richard.wright@convergint.com

2. Provide address of company headquarters.

Convergint Technologies
1651 Wilkening Road
Schaumburg, IL 60173
www.convergint.com

3. When was the company founded?

May 25, 2001

4. Provide a financial overview of your organization for the past two years
(Annual Report). If the company is privately held, please provide, at a
minimum, Annual Revenue and Net Income for the previous 2 years.
See attached documents: Audit 2006 and 2005 and Annual Summary.

5. Vendor shall furnish evidence that they have the necessary financial
resources to perform the contract. Include the most recent annual
report, D & B, etc.
See attached documents: D&B Trade Refrences

6. Identify the total number of employees, with breakdown by functional

area. At a minimum, clearly identify which functional areas provide
the following services: installation, support, implementation,
sales/marketing, administration and research/development. Please
identify the physical location (state or country) where your employees
are located, especially your support function.
As of January 2008 Convergint Technologies has over 600
plus professionals in 20 cities throughout the United States & Canada.
Servicing and Supporting the UHC Project will be done primarily out of the
Austin and Houston offices with over 30 installation personnel with 7
project managers.
 Product & Services Description

1. Provide a brief description of your overall RTLS solution for the

hospital market. Be sure to address positioning RTLS hardware,
middleware, application software, installation, training, maintenance,
support, and other value added account management services.
Convergint: Will provide onsite training and support of all hardware installed for
this project. Convergint offers 3 to 5 year maintenance plans that extends the
Manufactures warranty and provides additional coverage for labor and
replacement parts. Convergint offers a 24/7 support team to call and request
immediate service.

2. Provide a specific description of the RTLS solution that you would

recommend for the Health System. Your recommendation should be
based on information that will be discussed at the pre-bid conference
and general content of this RFP. The recommended solution can be a
phased approach the tackles the easier problems in the beginning, but it
should also describe the long-term solutions and benefits.

3. Provide evidence of experience as an integrator of multiple

technologies that would allow UHS to achieve the best total solution by
combining the strengths of various tag technologies.
See: Fisk University and Swedish Medical Center information attached.

4. How many years have you been installing and supporting real time
location systems for healthcare clients? Provide evidence of your
experience and reputation in the healthcare RTLS market.

5. Provide evidence of experience in helping clients maximize their ROI

from using RTLS technology.

6. Provide evidence of experience in helping clients model, monitor, and

analyze their workflows so that process improvements and increases in
throughput were realized through the use of RTLS technology to track
patients, staff, and assets.
 Mandatory Requirements and Desirables

3. The vendor must have proven experience installing and supporting

large (200+ bed) hospitals in the United States. Please provide references.
See: Fisk University and Swedish Medical Center information attached.

6. The vendor must have proven experience providing a turn-key solution that includes
hardware, software, middleware, training, account management, and services.
Need to ask Mike Wade about these details……

7. The vendor must be capable of providing 24/7 support.

Convergint offers a 24/7 support team to call and request immediate service.

Installation

1. Explain how the installation will be done to minimize interference with hospital
operations.
Convergint can execute projects out side of normal hours upon request.

MAINTENANCE / UPGRADES / SUPPORT

1. Describe the company’s support structure.

Convergint offers immediate support for any down hardware and hardware
configuration. Software requirements will be jointly handled by Sense IQ and an
onsite Convergint Specialist under the direction of an assigned account Project
Manager.