Syllabus

MANAGEMENT PROCESS & ORGANIZATIONAL BEHAVIOUR
Course Code: MHRHR 10101
Credit Units: 03
Course Objective
To help the students gain understanding of the functions and responsibilities of the manager and to provide the
student understand Human Behaviour in organizations so as to improve his managerial effectiveness.
Course Contents
Module I: Management Process
Concepts and processes of Planning, Organizing, Directing and Controlling. Functions and Responsibilities of
Managers, Fayol's Principles of Management, Management Thought; The Classical School, The Human Relations
School, Systems Theory, Contingency Management.
Module II: Fundamentals Organizational Behaviour

Meaning of organizational Behavior and its importance, OB Models.
Module III: Individual Behaviour

Personality, Determinants and Attributes, Values, Job Attitudes, Perception- factors affecting Perception, Cognitive
Dissonance Theory. Motivation- Needs, Contents and Processes; Maslow’s Hierarchy of Needs, Herzberg's Two
Factor Theory, ERG Theory, Vroom's Expectancy Theory, Reinforcement Theory and Behaviour Modification.
Module IV: Foundations of Group Behaviour

Defining and Classifying Groups, Group Structure and Processes, Group vs Team, Team Effectiveness. Leadership-
Trait Theories, Behavioural Theories-Ohio State Studies, Michigan Studies, Managerial Grid. Contingency
Theories- Fiedler’s Model, Hersey and Blanchard's Situational Theory, Leader-Member Exchange Theory, Path
Goal Theory.
Module V: Conflict Management

Transitions in Conflict thought, Functional vs. Dysfunctional Conflict, Conflict process, conflict management
techniques.
Module VI: Organizational Change and Stress Management

Forces of Change, Resistance to Change, Lewin's Three-Step Model. Stress Management- Potential sources,
Consequences and Coping strategies for stress.
Examination Scheme:
Component codes P1 C1 CT1 EE1

Weightage (%) 10 10 20 60
Text & References:
Text:
• Luthans, F. Organizational Behavior, McGraw – Hill International, 1998.
• Harold Koontz, O'Donnel and Weihrich, Management, Tata Mc Graw Hill, New Delhi, 1992.
References:
• Stephen P. Robbins, Organizational Behaviour: Concepts, Controversies, Applications, Prentice Hall, New
Delhi,2000.
• John W. Newstrom and Keith Davis, Organizational Behaviour: Human Behaviour at Work, Tata McGraw
Hill, New Delhi , 1993.
• R. D. Agarwal, Organisation and Management, Tata McGraw Hill, New Delhi, 1995.
• Aswathappa. K, Human Resource and Personnel Management- Text & Cases, Tata McGraw Hill, New
Delhi, 2005.
MARKETING MANAGEMENT
Course Code: MHRMK 10101
Credit Units: 03
Course Objective:
The objective of this course is to introduce the basic concepts of marketing business environment, consumers and
markets and to develop a feel of the marketplace.
Course Contents:
Module I: Understanding Marketing Management
The production concepts, product concept, selling concept, the marketing concept, comparison of various concepts,
Relationship marketing, Social marketing, Customer needs, Customer value and satisfaction. CRM, Value chain
analysis, Value delivery network, Strategic Planning, Introduction to strategic planning with marketing perspective,
Designing business portfolio, Marketing plan, Marketing process, Marketing service.
Module II: Market research business environment and Understanding Consumer Behavior
Market research, Objectives, Primary and Secondary Research, Gathering and Analyzing Data .The factors
influencing consumer behavior. The stages buying process, the buying decision making process, factors effecting the
buying decision, problem recognition, information search, Examination of alternatives, purchased decision, post
purchase behaviour, The industrial buying process
Module III: Segmentation, Managing Competition

Competition, identifying competition, strategies of competition, strengths and weaknesses of competitors, reaction
patterns of various market players, customer value analysis. Strategies adopted by market leaders, market followers
and market challengers. Market segmentation, Lifestyle Marketing, Generation X Consumers and differentiating
your offering, targeting, Positioning, Product life cycles, stages in lifecycle and factors effecting each stage,
Managing product life cycles.
Module IV: Product Management

Classification of products, New Product development, stages of product development, kinds of consumers
depending on stage of adoption. Adoption process, Product mix decisions and line management, Length, width and
depth of a line, line analysis, and brand management. Marketing of services
Module V: Pricing Strategies

Production to the various objectives of pricing, steps adopted in selecting the right price. Various pricing strategies,
Adapting prices according market requirements, responding to various market price changes. Initiating a price
change and handling impacts of price changes.
Module VI: Managing Channels

Channel functions, channel flows, establishing channel objectives, identifying channel alternatives, evaluating
alternatives, selecting channel partners, training and motivating channel members, Channel dynamics, conflict and
cooperation in channel members, Market logistics, Sales force management.
Module VII: Managing the Integrated Communication

What is communication? Setting of communication objectives, identifying target audience, modes of
communication, designing message, choosing tool for communication, Media decisions, evaluating various media,
Advertising management, Advertisement management, Managing sales promotions, evaluating results, integrating
the entire communication, role of public relations and publicity, significance and managing communication through
direct marketing and personnel selling, role of internet marketing, emerging communication trends.
Examination Scheme
Component Codes P-1 C-1 CT-1 EE

Weightage (%) 10 10 20 60
Text & References:
Text:
• Principles of Marketing by Philip Kotler 11th Ed, PHI publications
References:
• Marketing Management by Rajan Saxena, 3rd Ed, Tata McGrow Hill
• Marketing Management by Ramaswamy, 3rd Ed, Namakumari
COMPUTER APPLICATION
Course Code: MHRCS 10101
Credit Units: 03
Course Objective:
The course will expose the students to the latest trends in computer and understand the concepts and working of
latest business application packages.
Course Contents:
Module I: Introduction to computers

Computer fundamentals: History and development of computers, Computer architecture. History and development
of software: (generations of software), Types of software, Next generation of software, System Software (Operating
Systems, Computer Languages, Application software).
Module II: DBMS

Introduction to DBMS, Traditional file system, Benefits of DBMS over traditional file system, Types of DBMS:
OODMBS, RDBMS, NDBMS, DDBMS, HDBMS. Examples of each, Advantages and disadvantages of each
SQL AND MS ACCESS as tools for understanding of DBMS concepts. Query handling, Forms (Develop a small
application in MS-ACCESS using databases and forms as front end.)
Module III: Management Information Systems

Introduction to Information Systems, Roles, scope and advantage of Transaction Processing Systems, Management
Information Systems, Decision Support Systems, Executive Support Systems. Success factors in implementation of
Information Systems,
Module IV: Network Technologies for Business

Introduction to networking, Internet, Intranet, Extranet. Application of Internet: Search engines, Meta Search
Engines, email, Blogs, VOIP, IPTV
Mobile Technologies :- GSM, CDMA, EDGE, 2G,3G,4G , GPRS , Routers and Switches , GPS, UMTS, i-Mode,
Internet Protocols (IPv4,IPv6) , Working of Facsimile .
Module V: E-commerce and M-commerce

Introduction to E-Commerce and M-Commerce, Advantages and Disadvantages of each. Concept of B2B, B2C,
G2B etc. Working of an ATM Machine , Concept of Internet Banking , Online Shopping. Security Threats and
remedies. (Piracy, Hacking, Cracking, Pishing , Spamming Etc.), IT-ACT 2000.
Module VI: Software for Business Applications

SPSS , MS-Office, ORACLE ERP, SAS , Prowess , Comparison between Windows & Linux (Capabalities,
Licensing Differences , Usage etc.) . Shareware , Freeware , Malware .
Module VII: E-governance

E-governance as an effective tool to manage the country’s citizens and resources, Advantages and Disadvantage of
egovernance, History and Future of e-governance, e-governance perspective in India Advantages of E-governance to
a developing economy like India.
Examination Scheme

Weightage (%) 10 10 20 60
Text & References:
• Peter Norton, Introduction to Computers, 6th Ed., TMGH

• Elmasri, Et al, Fundamentals of Database Systems, 1st Ed, Pearson Education Inc.
• Andrew S Tanenbam, Computer Networks, 4th Ed, Pearson Education Inc.
• William Stallings, Data and Computer Communications, 7th Ed, Pearson Education Inc.
• Kamlesh Bajaj & Debjani Nag, E-commerce the Cutting Edge of Business, 2nd Ed, TMGH
ACCOUNTING FOR MANAGEMENT
Course Code: MHRFN 10101
Credit Units : 04
Course Objective:
The objective of this course is to help students develop an understanding of the techniques of financial, cost and
management accounting from the perspective of the user of accounting information. The students will acquire the
knowledge of how the financial statements and reports are prepared, read and analyze them for financial decision
making. This being an introductory paper, emphasis will be on the usage of annual reports/ databases to develop
analytical skills among the students in reading the financial statements an analyzing them.
Course Contents:
Module I: Introduction to Accounting

The meaning, nature, functions and usefulness of accounting, branches of accounting, accounting concepts and
Generally Accepted Accounting Principles, accounting equation, concept of double entry and the
accounting cycle, Preparation of journal, ledger and trial balance
Module II: Preparation of Financial Statements

Financial statements and their nature, Preparation of Manufacturing, Trading, and Profit and Loss Account and
Balance Sheet- Matching of Revenue (AS 9) and Expenses, Fixed Assets (AS 10), Depreciation
(AS 6) and other related adjustments. Form and Contents of Financial Statements with reference to
Indian Companies (Schedule VI)
Module III: Analysis of Financial Statements

Introduction to the various tools of analysis, Ratios analysis: Liquidity, Activity, Capital Structure, Profitability
Ratios, Preparation of fund flow and cash flow statements (AS 3).
Module IV: Cost Accounting

Elements of Cost, Cost Classification and Allocation, Cost Sheet, Methods of Inventory Valuation (AS 2),
Absorption and variable cost methods.
Module V: Management Accounting

Emergence of Management Accounting, Marginal Costing and Cost Volume – Profit Analysis, Budgeting and
Variance Analysis
Module VI: Introduction to Advancements in Accounting:

Overview of Activity Based Costing, Target Costing and Life Cycle Costing and implications for management
decision making
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Bhattacharya, S.K. and Dearden, J. 2006 - Accounting for Management, Vikas Publishing House
References:
• Narayanaswamy R,2005, 2nd Edition,Finanacial Accounting –A Managerial Perspective,PHI (Prentice Hall of
India.)
• Maheshwari S N and S K Maheshwari, 2006, Accounting for Management, Vikas Publishing House Pvt. Ltd.
• Tulsian, P.C. 2006 - Financial Accounting, 2nd Ed, Tata McGraw Hill.
• Banerjee, A. 2005 - Financial Accounting, 2nd Ed, Excel Books.
• Ghosh,T.P, 2005, Fundamentals of Management Accounting, Excel Books
ECONOMIC ANALYSIS
Course Code: MHREN 10101
Credit Units : 04
Course Objective:
The objective of this course is to familiarize the students with theoretical concepts of modern Economic Analysis so
that they can use these as inputs in Managerial Decision making process. The emphasis should be laid on the
understanding of key Economic Variables both at micro and macro levels, which influence the business operations
and strategies of the firm and business environment under which they operate.
Course Contents:
Module I: Nature of Economic Analysis

Introduction - Scarcity and Efficiency, Tools and principles of Micro economic analysis, Concept of opportunity
cost, Discounting, Time perspective, Risk and uncertainty, Marginal and incremental concept, Relationship to the
decision science.
Module II: Theory of Demand and Supply

Demand Analysis -Meaning of demand, law of demand, factors affecting demand, movement and shift of demand,
Elasticity of demand, Demand forecasting; Theory of Supply - Meaning, law of supply, factors affecting supply,
Elasticity of supply
Module III: Cost and Production

Theory of cost - Relevance for managers, Economies of scale: Internal and external, Cost function: Cost and output
relationship, short run and long run; Production theory - Iso-quants, Iso-cost line, Producer’s Equilibrium,
Marginal Rate of Technical substitution, Least cost combination, Ridgelines, Returns to factor, returns to scale;
Objectives of a firm - profit maximization, Baumol’s model, Marris model.
Module IV: Market Conditions

Price and out-put determination - Perfect competition; Monopolistic competition - Product differentiation;
Monopoly- Price discriminating monopolist; Oligopoly - Price rigidity, kinked demand curve, Interdependence,
Cournot’s Model, Price leadership
Module V: Concepts of Macro Economics

Circular flow of income and money, National Income Analysis, Keynesian model of National Income
Determination, Saving and Consumption Function, Concept of Investment Multiplier, Demand and Supply of
Money, Inflation and Deflation, Monetary and fiscal policies.
Module VI: International Market

Theories of International Trade – Comparative cost, H-O theory, Foreign Exchange Market - Functions, Exchange
Rate determination. Flexible and Fixed Rates of Exchange, Spot and Forward Exchange Rates, Managed Floats.
Intervention by RBI in Forex Market, A Case For and Against Full convertibility of Indian Rupee
Examination Scheme:

Weightage(%) 10 10 20 60
Text & References:

Text:
• Gupta, G.S. 2006, Managerial Economics, 1st Edition,Tata McGraw Hill
• Peterson, H.C and Lewis, W.C. 2005, Managerial Economics, 4th Edition, Prentice Hall of India
References:
• R Ferguson, R., Ferguson, G.J and Rothschild,R.1993 Business Economics Macmillan.
• Varshney,R.Land Maheshwari, 1994 Manageriaql; Economics, S Chand and Co.
• Koutsoyiannis,A. Modern Economics, Third Edition.
• Chandra, P.2006, Project: Preparation Appraisal Selection Implementation and Review, 6th Edition, Tata
McGraw Hill.
• Goldfield,S.M and Chandler,L.V. The Economics of Money and Banking.
• Salvatore,D, International Economics, 9th Edition, John Wiley & Sons.
QUANTITATIVE APPLICATIONS IN MANAGEMENT
Course Code: MHROM 10101
Credit Units : 03
Course Objective:
The aim of this course is to develop the understanding of the various Statistical models and Optimization
Techniques used for decisions making in the functions of the management of any organization using contemporary
computer-based technology
Course Contents:
Module I: Introduction
Application of Statistics in Business & Management; Basic Concepts of Statistical Studies: Population, Variable and
Parameter, Sample; Classification of Data; Introduction to SPSS, SAS and other Statistical Software Pacages.
Diagrammatic & Graphical Presentation of Data: Bar Diagram, Histogram, Pie – Diagram, Frequency Polygons, and
Ogives.
Module II: Summary Statistics

Measures of Central Tendency: Arithmetic Mean, Weighted Mean, Median and Mode
Measures of Dispersion: Range, Average Deviation, Standard Deviation, Variance and Coefficient of Variation.
Module III: Forecasting Techniques

Simple Correlation & Regression Analysis, Time Series Analysis- Trend Analysis, Cyclical Analysis, Seasonal
Analysis, Irregular Variation
Module IV: Probability & Testing of Hypothesis

Introduction of Probability Theories, Concepts, Addition & Multiplication Theorems, Probability Distributions,
Sampling & Sampling Distribution, Null Hypothesis & Alternative Hypothesis, t-test, F-test, Non-parametric Tests
(χ 2 Test)
Module V
Decision Theory: Introduction of Decision Theory, Decision Environments, Decision Making under Uncertainty-
Maximax, Maximin, Minimax, Regret & Laplace Criterion, Decision Making under Risk- EMV & EOL.
Module VI: Linear Programming

Introduction of Operations Research, Scope and Models in Operations Research, Introduction of Linear
Programming, Formulation of LPP, Solution of LPP- Graphical Method & Simplex Procedure, Duality. Introduction
of Transportation Problems, Procedure of finding optimal solution, Assignment Problem & its solution.
Examination Scheme

Weightage (%) 10 10 20 60
Text & References:
Text:
• Levin R.I. & Rubin S.R. 2005, Statistics for Management, 7th Ed. Prentice Hall Of India
• Taha H. A. 2007, Operations Research: An Introduction, 8th Ed. Prentice Hall of India
Reference:
• Gupta S.P.& Gupta M.P. 2006, Business Statistics, 10th Ed. Sultan Chand & Sons
• Kapoor V.K. 2006, Operations Research, 5th Ed. Sultan Chand & Sons
• Sharma J.K. 2006, Operations Research: Theory & Application, Mac Millan India Ltd.
• Gupta S.P., Statistical Techniques, Sultan Chand & Sons
• Grobner D.F. & Shannon P.W., Essential of Business Statistics: A Decision Making Approach, MacMillan
College Publishing Co.
NEURO LINGUISTIC PROGRAMMING
Course Code: MHRPY 10101
Credit Units : 02
Course Objective:
This course would help the students to understand the importance and need of NLP techniques for maximizing ones
own potential for managing their thoughts, feelings and behaviour.
Course Contents
What is NLP? How does NLP work?
Module II
Neuro, Filters on your World
Module III: Linguistic

Sensory Communication, Metaphor, Enriching Communication (Presuppositions, Distortions, Ambiguity)
Module IV: Programming

Frameworks, Models and Techniques. .Modeling
Module V: Personal Growth

Shaping a more Functional Self Relationship effectiveness
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
• Knight Sue, NLP at Work, Nicholas Bratan

• Robin Antoney, Unlimited Powers, Pocket Books & Designs
GENERAL HUMAN PSYCHOLOGY
Credit Units : 03
Course Objective:
This course will help the students to understand the basic concepts of individual psychology from affective,
behavioural and cognitive perspectives.
Course Contents
The science of psychology, psychology and common sense, the beginnings of modern psychology,
psychology today.
Module II: The Nervous System

Components of the nervous system and neural interaction.
Module III: Emotions

Emotions- Introduction -five perspectives on emotion, specific emotions, the development of emotion -early theories
and recent theories.
Module IV: Sensory Processes and Perception

Sensory Processes –introduction, information gathering.
Perception and illusion -perceptual learning.
Module V: Adolescence and Adulthood

Adolescence, early adulthood, middle adulthood, late adulthood
Module VI: Memory and Intelligence

Memory- memory models. Intelligence - general intelligence – multiple abilities.
Module VII: Personality and Social Cognition

Personality theories- psychoanalytic theories and humanistic theories- individuality, trait theories, social–cognitive
theories – interpreting the world.
Examination Scheme:

Weightage (%) 20 10 30 50
Text & References:
Text:
• Miles Hewstone (University Of Oxford), Frank Fincham (Florida State University) And Jonathan Foster (Edith
Cowan University). Psychology, BPS Blackwell,2005
References:
• Clifford T.Morgan, Richard A.King, John R. Weis and John Schopler, “Introduction to Psychology”-7 th Edition.
Tata McGraw Hill Book CO. New Delhi, 1993.
• Ernest R.Hillgard, Richard C.Atkinson, Rita L.Atkinson, “Introduction to Psychology” – 6th Edition, Oxford &
IBH publishing Co.Pvt.Ltd., New Delhi.
BUSINESS COMMUNICATION - I
Course Code: MHRBS 10101
Credit Units : 01
Course Objective:
One cannot‘not communicate’. This course is designed to facilitate our young Amitians to communicate effectively
by emphasizing on practical communication through refurbishing their existing language skills and also to bring one
and all to a common take-of level.
Course Contents:
Module I: Fundamentals of communication

Relevance of communication
Effective communication
Models of communication
Effective use of language
Module II: Tools of communication

Proficiency in English – The international
Language of business
Building vocabulary
(Denotative & connotative)
Extensive vocabulary drills
(Synonyms / Antonyms / Homonyms)
One Word substitution
Idioms & phrases
Mechanics and Semantics of sentences
Writing sentences that really communicate
(Brevity, Clarity, and Simplicity)
Improving the tone and style of sentences
Module III: Barriers to Effective use of language

Avoiding clichés
Removing redundancies
Getting rid of ambiguity
Euphemism
Jargons
Code switching
Note:
2 tests of 20 marks of one hour duration each will be conducted over and above the teaching hours. They will have
to be programmed accordingly.
BEHAVIOURAL SCIENCE – I
(SELF-DEVELOPMENT AND INTERPERSONAL SKILLS)
Credit Units : 01
Course Objective:
This course aims at imparting an understanding of:
Self and the process of self exploration
Learning strategies for development of a healthy self esteem
Importance of attitudes and their effect on work behavior
Effective management of emotions and building interpersonal competence.
Course Contents:
Module I: Understanding Self
Formation of self concept
Dimension of Self
Components of self
Self Competency
Module II: Self-Esteem: Sense of Worth

Meaning and Nature of Self Esteem
Characteristics of High and Low Self Esteem
Importance & need of Self Esteem
Self Esteem at work
Steps to enhance Self Esteem
Module III: Emotional Intelligence: Brain Power

Introduction to EI
Difference between IQ, EQ and SQ
Relevance of EI at workplace
Self assessment, analysis and action plan
Module IV: Managing Emotions and Building Interpersonal Competence

Need and importance of Emotions
Healthy and Unhealthy expression of emotions
Anger: Conceptualization and Cycle
Developing emotional and interpersonal competence
Self assessment, analysis and action plan
Module V: Leading Through Positive Attitude

Understanding Attitudes
Formation of Attitudes
Types of Attitudes
Effects of Attitude on
Behavior
Perception
Motivation
Stress
Adjustment
Time Management
Effective Performance
Building Positive Attitude
Module VI: End-of-Semester Appraisal

Viva based on personal journal
Assessment of Behavioral change as a result of training
Exit Level Rating by Self and Observer
Text & References:

• Towers, Marc: Self Esteem, 1st Edition 1997, American Media
• Pedler Mike, Burgoyne John, Boydell Tom, A Manager’s Guide to Self-Development: Second edition,
McGraw-Hill Book company.
• Covey, R. Stephen: Seven habits of Highly Effective People, 1992 Edition, Simon & Schuster Ltd.,
• Khera Shiv: You Can Win, 1st Edition, 1999, Macmillan
• Gegax Tom, Winning in the Game of Life: 1st Edition, Harmony Books
• Chatterjee Debashish, Leading Consciously: 1998 1st Edition, Viva Books Pvt.Ltd.,
• Dr. Dinkmeyer Don, Dr. Losoncy Lewis, The Skills of Encouragement: St. Lucie Press.
• Singh, Dalip, 2002, Emotional Intelligence at work; First Edition, Sage Publications.
• Goleman, Daniel: Emotional Intelligence, 1995 Edition, Bantam Books
• Goleman, Daniel: Working with E.I., 1998 Edition, Bantam Books.
FRENCH - I
Course Code: MHRFR 10101
Credit Units : 02
Course Objective:
To familiarize the students with the French language
• with the phonetic system
• with the syntax
• with the manners
• with the cultural aspects
Course Contents:
Module A: pp. 01 to 37: Unités 1, 2, Unité 3 Objectif 1,2
Only grammar of Unité 3: objectif 3, 4 and 5
Contenu lexical : Unité 1 : Découvrir la langue française : (oral et écrit)

1. se présenter, présenter quelqu’un, faire la connaissance des
autres, formules de politesse, rencontres
2. dire/interroger si on comprend
3. Nommer les choses
Unité 2: Faire connaissance

1. donner/demander des informations sur une personne, premiers
contacts, exprimer ses goûts et ses préférences
2. Parler de soi: parler du travail, de ses activités, de son pays, de sa ville.
Unité 3: Organiser son temps

1. dire la date et l’heure
Contenu grammatical : 1. organisation générale de la grammaire

2. article indéfini, défini, contracté
3. nom, adjectif, masculin, féminin, singulier et pluriel
4. négation avec « de », "moi aussi", "moi non plus"
5. interrogation : Inversion, est-ce que, qui, que, quoi, qu’est-ce
que, où, quand, comment, quel(s), quelle(s)
Interro-négatif : réponses : oui, si, non
6. pronom tonique/disjoint- pour insister après une préposition
7. futur proche
Examination Scheme:
Components V H CT EE
Weightage (%) 10 10 20 60
Text & References:
• le livre à suivre : Campus: Tome 1

GERMAN - I
Course Code: MHRGR 10101
Credit Units : 02
Course Objective:
To enable the students to converse, read and write in the language with the help of the basic rules of grammar, which
will later help them to strengthen their language.
To give the students an insight into the culture, geography, political situation and economic opportunities available
in Germany
Course Contents:
Self introduction: heissen, kommen, wohnwn, lernen, arbeiten, trinken, etc.
All personal pronouns in relation to the verbs taught so far.
Greetings: Guten Morgen!, Guten Tag!, Guten Abend!, Gute Nacht!, Danke sehr!, Danke!, Vielen Dank!, (es tut
mir Leid!),
Hallo, wie geht’s?: Danke gut!, sehr gut!, prima!, ausgezeichnet!,
Es geht!, nicht so gut!, so la la!, miserabel!
Module II: Interviewspiel

To assimilate the vocabulary learnt so far and to apply the words and phrases in short dialogues in an interview –
game for self introduction.
Module III: Phonetics

Sound system of the language with special stress on Dipthongs
Module IV: Countries, nationalities and their languages

To make the students acquainted with the most widely used country names, their nationalitie and the language
spoken in that country.
Module V: Articles
The definite and indefinite articles in masculine, feminine and neuter gender. All Vegetables, Fruits, Animals,
Furniture, Eatables, modes of Transport
Module VI: Professions

To acquaint the students with professions in both the genders with the help of the verb “sein”.
Module VII: Pronouns

Simple possessive pronouns, the use of my, your, etc.
The family members, family Tree with the help of the verb “to have”
Module VIII: Colours

All the color and color related vocabulary – colored, colorful, colorless, pale, light, dark, etc.
Module IX: Numbers and calculations – verb “kosten”

The counting, plural structures and simple calculation like addition, subtraction, multiplication and division to test
the knowledge of numbers.
“Wie viel kostet das?”
Module X: Revision list of Question pronouns

W – Questions like who, what, where, when, which, how, how many, how much, etc.
Examination Scheme:
Components CT-1 CT-2 H-1 + V-1 EEI

Weightage (%) 15 15 10 60
Text & References:
• Wolfgang Hieber, Lernziel Deutsch

• Hans-Heinrich Wangler, Sprachkurs Deutsch
• Schulz Griesbach , Deutsche Sprachlehre für Ausländer
• P.L Aneja , Deutsch Interessant- 1, 2 & 3
• Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2
• Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs
SPANISH – I
Course Code: MHRSH 10101
Credit Units : 02
Course Objective:
To enable students acquire the relevance of the Spanish language in today’s global context, how to greet each other.
How to present / introduce each other using basic verbs and vocabulary
Course Contents:
Module I
A brief history of Spain, Latin America, the language, the culture…and the relevance of Spanish language in today’s
global context.
Introduction to alphabets
Module II
Introduction to ‘Saludos’ (How to greet each other. How to present / introduce each other).
Goodbyes (despedidas)
The verb llamarse and practice of it.
Module III
Concept of Gender and Number
Months of the years, days of the week, seasons. Introduction to numbers 1-100, Colors, Revision of numbers and
introduction to ordinal numbers.
Module IV
Iintroduction to SER and ESTAR (both of which mean To Be).Revision of ‘Saludos’ and ‘Llamarse’. Some
adjectives, nationalities, professions, physical/geographical location, the fact that spanish adjectives have to agree
with gender and number of their nouns. Exercises highlighting usage of Ser and Estar.
Module V
Time, demonstrative pronoun (Este/esta, Aquel/aquella etc)
Module VI
Introduction to some key AR /ER/IR ending regular verbs.
Examination Scheme:
Components C-1 CT2 V EEI

Weightage (%) 10 20 10 60
Text & References:
• Español, En Directo I A
• Español Sin Fronteras
JAPANESE - I
Course Code: MHRJP 10101
Credit Units : 02
Course Objective:
To enable the students to learn the basic rules of grammar and Japanese language to be used in daily life that will
later help them to strengthen their language.
Course Contents:
Module I: Salutations
Self introduction, Asking and answering to small general questions
Module II: Cardinal Numbers

Numerals, Expression of time and period, Days, months
Module III: Tenses

Present Tense, Future tense
Module IV: Prepositions

Particles, possession, Forming questions
Module V: Demonstratives
Interrogatives, pronoun and adjectives
Module VI: Description

Common phrases, Adjectives to describe a person
Module VII: Schedule

Time Table, everyday routine etc.
Module VIII: Outings

Going to see a movie, party, friend’s house etc.
Learning Outcome
Students can speak the basic language describing above mentioned topics
Methods of Private study /Self help

Handouts, audio-aids, and self-do assignments and role-plays will support classroom teaching
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:

Text:
• Teach yourself Japanese.
References:
• Shin Nihongo no kiso 1
CHINESE – I
Course Code: MHRCE 10101
Credit Units : 02
Course Objective:
There are many dialects spoken in China, but the language which will help you through wherever you go is
Mandarin, or Putonghua, as it is called in Chinese. The most widely spoken forms of Chinese are Mandarin,
Cantonese, Gan, Hakka, Min, Wu and Xiang. The course aims at familiarizing the student with the basic aspects of
speaking ability of Mandarin, the language of Mainland China. The course aims at training students in practical
skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Show pictures, dialogue and retell.
Getting to know each other.
Practicing chart with Initials and Finals. (CHART – The Chinese Phonetic Alphabet Called “Hanyu Pinyin” in
Mandarin Chinese.)
Practicing of Tones as it is a tonal language.
Changes in 3rd tone and Neutral Tone.
Module II
Greetings
Let me Introduce
The modal particle “ne”.
Use of Please ‘qing” – sit, have tea ………….. etc.
A brief self introduction – Ni hao ma? Zaijian!
Use of “bu” negative.
Module III
Attributives showing possession
How is your Health? Thank you
Where are you from?
A few Professions like – Engineer, Businessman, Doctor, Teacher, Worker.
Are you busy with your work?
May I know your name?
Module IV
Use of “How many” – People in your family?
Use of “zhe” and “na”.
Use of interrogative particle “shenme”, “shui”, “ma” and “nar”.
How to make interrogative sentences ending with “ma”.
Structural particle “de”.
Use of “Nin” when and where to use and with whom. Use of guixing.
Use of verb “zuo” and how to make sentences with it.
Module V
Family structure and Relations.
Use of “you” – “mei you”.
Measure words
Days and Weekdays.
Numbers.
Maps, different languages and Countries.
Examination Scheme:
Components V H CT EEI
Weightage (%) 10 10 20 60
Text & References:
• “Elementary Chinese Reader Part I” Lesson 1-10

OPERATIONS & QUALITY MANAGEMENT
Course Code: MHROM 10201
Credit Units : 04
Course Objective:
To get acquainted with the basic aspects of Production/Operations Management. The course attempts to discuss
various important concepts of Operations Management and also to study its interrelationship with other functional
areas of management. The aim is also to introduce the students to the basic concepts of total quality management
and to tell them how the focus of TQM has become so important for all companies in recent times.
Course Contents:
Module I: History and Overview of Operations Management

Types of Production Process. Design of Production Processes Capacity Requirement Planning
Module II: Location Planning

Facilities Layout Planning
Module III: Forecasting Techniques

Project Management through PERT/CPM. Inventory Management: Deterministic and Probabilistic Models
Module IV: Quality Assurance

Maintenance Management
TOTAL QUALITY MANAGEMENT
Module I: Meaning of "Quality"

Orientation to Customer Satisfaction and Scope of TQM or TQC. Basics and Imperatives
of TQM
Module II: Cost of Quality and its Relevance to TQM

Concept of Kaizen and Continuous Improvement. Issues on Quality by Demming, Crosby, Taguchi, Juran and
Other Experts.
Module III: Introduction to Quality Management System and ISO-9000

Clauses of ISO 9000 Process Improvement - Problem Solving, Juran's Approach, Project by Project Quality
Improvement, Introduction to SPC, Quality Improvement Tools and
Exercises
Module IV: Peoples Issues in TQM

Leadership Issues, Total Employee Involvement, 5S Concept. Quality Circles and its Relevance
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References
Text:
• Adam E.E., Jr and Ebert R.J., Production and Operations Management: Concepts, Models and Behavior, 5th Ed.
Prentice Hall of India, 1997.
• Buffa E.S. and Sarin R.K., Modern Production Operations Management, 8th Ed. John Wiley & Sons, 1994.
References:
• Brown S., Lamming R., Bessant J. and Jones P., Strategic Operations Management,. Butterworth Heinmann, 1 st
Edition, 2000.
• Dilworth J.B., Operations Management, McGraw-Hill International Editors, 1992.
• Krajewski L.J. & Ritzman L.P.,Operations Management: Strategy and Analysis,. Addison-Wesley, 4th Ed, 1996.
• Lee S.M. & Schniederzans M.J., Operations Management,. All India Publishers & Distributers, 1st Ed, 1997.
• Slack, Chambers, Hardland, Harrison, Johnston, Operations Management, Pitman Publishing, 1995.
• Waters D., Operations Management: Producing goods and services, Addison-Wesley, 1996.
PERFORMANCE MANAGEMENT
Credit Units : 03
Course Objective:
In today’s competitive world, the key to success lies in high performance. This course will help them understand the
significance of appraisal for an organization and individual. It will develop an understanding of various P.A. tools
and this applications further it will develop a right perspective in them towards managing and improving
performance.
Course Contents:
Module I: Overview of Performance Management

Employee Motivation & Needs (Vrooms & Adam theory of Motivation)
Performance Appraisal: The past & the future
Human Resource Development & Performance Appraisal
Planning Performance & Role Clarity, Accountability and Effectiveness
Module II: Process of Performance Appraisal

Measuring Performance Appraisal – Objectives & Indicators
Methods of Appraisal – Contemporary & Modern methods
Competency mapping & potential appraisal – Case studies
Performance feedback & counseling
Module III: 360 degree Feedback

Definition, methodology, advantages/disadvantages of Feedback,
RSDR Model,
Criteria for success,
Experiences in 360 appraisals.
Module IV: Performance Management in application

Performance Management and development
Performance Management and Pay
Creating High Performance organization.
Module V: Emerging Concerns & Performance Management

Performance Management and ESOP
Indian experience in Performance Management
Appraisal for future – going beyond tangible performance.
Performance Management practices – Live Projects
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Baldvin Kieran : Managing Individual Performance
• Armstrong Michael and Berron Angela (Jaico) : Performance Management
References:
• Cartin Thomas J : Principles & Practices of organization performance Excellence
• Fisher M : Performance Appraisal
• Newman Milkovich : Compensation
• Modi B K : Performance – A Manager’s challenge
• Rao T V : 360 deg Feedback
• Rao Pareek : Redesigning P A System
• Watling Brian : The degree Appraisal checklist
SOCIAL AND INDUSTRIAL PSYCHOLOGY
Credit Units : 03
Course Objective:
The Objectives of this course are to understand human behavior in social and industrial settings. A student will be
able to comprehend the causes of behavior as well as the methods of improvement by going through this course.
Course Contents:
Module I: Social and Industrial Psychology

Definition, Nature and Background.
Module II: Social Perception

Non-Verbal Communication, theories of Attribution, Impression formation and impression management.
ModuleIII: Social Identity

Self Concept, Self-esteem, Self-efficacy, Self-monitoring and self-focusing.
Module IV: Social Influence

Conformity, Compliance and Obedience.
Module V: Interviews, Application Blanks and References

The interview, Application blanks and biographical inventories, References and background investigations.
Module VI: Employment Testing

Testing abilities, Testing personality, Testing skills and achievements, Using and not using tests.
Module VII: Safety Psychology

Safety management and safety psychology, Differential accident liability.
Examination Scheme

Weightage (%) 10 10 20 60
Text & References:
Text:
• Robert A. Baron and Donn Byrne, “Social Psychology: Understanding Human Interactions”, New Delhi,
Prentice Hall of India, 7th Ed.,1995.
• John B. Miner, “Industrial - Organizational Psychology”, Singapore, McGraw-Hill, 1992.
References:
• S.C. Tailor, L.A. Peplau and D.O. Sears, “Social Psychology”, New Jersey, Prentice Hall Inc., 7th Ed.,1995.
HUMAN RESOURCE MANAGEMENT
Credit Units : 03
Course Objective:
The objectives of this course are to help the students develop an understanding of the dimensions of the management
of human resources, with particular reference to HRM policies and practices in India. Attention will also be paid to
help them develop their communication and decision making skills through case discussions, role plays etc.
Course Contents:
Module I: Fundamentals of HRM

Introduction, Concept and Functions, Personnel to HRM, HRM Models.
Module II: The Human Resource Organization

Structure of Human Resource Management, Role and Responsibilities of the Human Resource Manager. Human
Resource Policies - Formulation and Essentials of Sound HR Policies.
Module III: Acquisition of Human Resources

Objectives, Policies and Process of Human Resource Planning, Job Analysis, Job Description, Job Specification,
Recruitment, Selection, Induction, Placement, Promotion and Transfer.
Module IV: Development of Human Resources

Learning, Training, Training and Development, Evaluation and Performance Appraisal.
Module V: Maintenance of Human Resources

Compensation, Job Evaluation, Designing and Administering the Wage and Salary Structure, Grievance Procedure
and Handling.
Module VI: Separation Processes

Turnover, Retirement, Layoff, Retrenchment and Discharge, VRS.
Module 7: Emerging Trends and Challenges in HRM

Increased concern for HRM, Removal of termination as a threat, Bimodal workforce, Lean and Mean organization,
Dual career couples, Benefits and health, working at Home , employee and ergonomics and Decline of unions.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• David S. Decenzo and Stephen P. Robbins, Personnel/Human Resource Management, Prentice Hall, New
Delhi.
References:
• William B. Werther Jr. and Keith Davis, Human Resources and Personnel Management, McGraw Hill,
Singapore, 4th Ed.,1993 .
• Arun Monappa and Mirza S. Saiyadain, Personnel Management, Tata Mc-Graw Hill, New Delhi 1995.
• P Subba Rao, Essentials of Human Resource Management and Industrial Relations: Text, Cases and
Games, Himalaya, Mumbai ,2000.
• Biswajeet Patanayak, Human Resource Management, Prentice Hall India, New Delhi 2001.
MARKET RESEARCH AND REPORT PREPARATION
Course Code: MHRRM 10201
Credit Units : 04
Course Objective:
• To provide an exposure to the students pertaining to the nature and extent of research orientation, which they
are expected to possess when they enter the industry as practitioners.
• To give them an understanding of the basic techniques and tools of marketing research.
• To train the students in evaluating and developing the marketing information system.
Course Contents:
Module I
Nature and scope of marketing research: Marketing research as input in decision making process, Marketing
research and marketing information system. Applications of marketing research, Planning a research project:
Problem identification and formulation. Research Design: Exploratory, Descriptive and Experimental research
designs, Market research on the Internet
Module II
Data collection methods: Observation Methods and Questionnaire Method, Questionnaire Design: Steps in
constructing a questionnaire, types of questions, Attitude measurement and Scaling techniques: Ratio, interval,
ordinal and nominal scales. Likert’s scale, Thurstone scale, Semantic differentiation method etc. Projective
techniques. Multidimensional scaling and perceptual mapping, Sampling decisions: Sampling frame, sample
selection methods- Probability and non- probability, sample size, Application of sampling methods to marketing
problems.
Module III
Data collection and field force: Field work procedure. Common sources of error in the field work. Minimizing
fieldwork errors, Tabulation of the collected data
Module IV
Data analysis-I: Tests of significance Z, t, F and chi-square, Data analysis-II: Correlation and Regression techniques,
Data analysis-III: Over-view of Multivariate Techniques-Factor analysis, conjoint analysis, Cluster analysis,
Research presentation and Research process evaluation: Report writing- Types of research report. Evaluation of the
research procedure, selected applications of marketing research: Identifying market segments, Product research,
Advertising research
Module V: Reporting the Results:

Pre-Writing Considerations, Format of the Marketing research report, Common Problems Encountered when
preparing the marketing research report. Presenting the Research Report
Examination Scheme
Component Codes P C CT EE
Weightage (%) 10 10 20 60
Text and References:
Text:
• Boyd, Harper W; Westphall, Ralph and Stasch, Stanely F, Market Research- Text and Cases, Latest Edition,
Richard D. Irwin, Inc.Homewood, Illinois
• Aaker, David A; Kumar,V and George S. 1999, Marketing Research, Sixth Edition, Jhon Wiley And Sons
References:
• Luck, David J And Rubin, Ronald S, Marketing Research, Seventh Edition, Prentice Hall Of India
• Beri, Gc., Marketing Research, Second Edition, Tata McGraw Hill
• Thomas H. Wancott and R. Wancott, Introductory Statistics for Business and Economics, John Wiley And
Sons, New York.
• Pal E. Green and Yorum Wind, New Ways To Measure Consumer Judgements, Harvard Bsiness Review
53,August 1975
LIST OF CASES
Royal Bank of India
Standard Motor Corporation
Vero cycles
Chocovita Drink
Decaffinated coffee
Casual shoe case
Indian Paints
Indian Hotels
Surya Roshni case
SOFTWARE:
Students can use STATVIEW and SPSS 10.0 for analyzing the data for marketing research.
The software is available in the computer lab.
BUSINESS ENVIRONMENT AND LAW
Course Code: MHRLW 10201
Credit Units : 04
Course Objective:
The objective of this course is to develop in students the understanding of the role of business environment in
general and the legal environment in particular in management decision making. It aims at giving insight into
various Business and Economic Laws so that the students are able to interpret the provisions of some of the
important laws and apply the same in commercial and industrial organizations.
Course Contents:
Module I: Legal Environment of Business

Environment of Business, Its importance, Change in business environment consequent to economic reform,
industrial policy, trade policy, macro reform, MNC’s role, financial services, private sector, Legal environment of
business.
Module II: Indian Contract Act, 1872

Nature and kinds of Contracts, Concepts related to offer, Acceptance and Consideration, Principles Governing
Capacity of Parties and Free Consent, Legality of Objects, Performance and Discharge of Contract, Breach of
Contract and its Remedies, Basic Elements of Law Relating to Agency, Guarantee and Pledge.
Module III: Law of Torts

Meaning of tort – Contractual and Tortious Liability, Application of Tortious Liability in Business Situations.
Module IV: Indian Sale of Goods Act, 1930

Sale and Agreement to Sell, Hire Purchase – Pledge – Mortgage – Hypothecation Lease, Goods – Different types of
Goods, Passing of Property in Goods, Conditions and Warranties, Doctrine of Caveat emptor, Rights of an unpaid
Seller.
Module V: Negotiable Instruments Act, 1881

Meaning of Negotiability and Negotiable Instruments – Cheques Bill of Exchange and Promissory Note – Crossing
of Cheques – Endorsement – Dishonour of Cheques.
Module VI: Elements of Company Law

Meaning and types of companies, Formation of a company, Memorandum and Articles of Association, Prospectus
and Issue of Shares, Share Capital and Shareholders, Company Meetings and Proceedings, Powers and Liabilities of
Directors and Winding up of Company.
Module VII: Miscellaneous Acts

Consumer Protection Act, 1986 – Need for Consumer Protection, Intellectual Property Laws (IPR) – Overview of
Law & Procedure relating to Patents , Trade marks & Copyrights, Infringement, Provisions of Central Sales Tax
Act and Central Excise Act & Customs Act 1962, Provisions of Income Tax Act relating to individuals, Calculation
of Tax Liability under the head Salary Income.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
• Gulshan S. S, Elements of Mercantile Law, Excel Books, N. Delhi

• Suresh Bedi, Business Environment, Excel Books, N. Delhi
FINANCIAL MANAGEMENT
Course Code: MHRFN 10201
Credit Units : 04
Course Objective:
The objective of this course is to develop an understanding of short-term and long-term financial decisions of a firm
and various financial tools used in taking these decisions. It is also aimed to develop the understanding of the
financial environment in which a company operates and how it copes with it.
Course Contents:
A Framework for Financial Decision-Making- Financial Environment, Changing Role of Finance Managers,
Objectives of the firm
Module II: Valuation Concepts

Time Value of Money, Risk and Return, Financial and Operating Leverage
Module III: Financing Decisions

Capital Structure and Cost of Capital, Marginal Cost of Capital
Module IV: Capital Budgeting

Estimation of Cash Flows, Criteria for Capital Budgeting Decisions, Issues Involved in Capital Budgeting, Risk
analysis in Capital Budgeting – An Introduction
Module V: Working Capital Management

Factors Influencing Working Capital Policy, Operating Cycle Analysis, Management of Inventory, Management of
Receivables, Management of Cash and Marketable Securities, Financing of Working Capital.
Module VI: Dividend Policy Decisions

An introduction: Different Schools of Thought on Dividend Policy
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Chandra, P. 2006, Financial Management: Theory and Practice, 6th Ed., Tata McGraw Hill.
References:
• Damodaran, A. 2004, Corporate Finance: Theory and Practice, 2nd Ed., Wiley & Sons.
• Van Horne, J.C. 2006, Financial Management and Policy, 12th Ed., Prentice Hall of India.
• Brearly, R. A. and Myers, S. C. 2006, Principles of Corporate Finance, 8th Ed., Tata McGraw Hill
• Pike, R and Neale, B. 1998, Corporate Finance and Investment: Decisions and Strategies, Prentice Hall of India
• Rustagi, R.P. 1999, Financial Management: Theory, Concepts and Problems, Galgotia Publishing Company.
Pandey, I.M. 1999, Financial Management, 9th Ed., Vikas Publishing House
BUSINESS COMMUNICATION - II
Credit Units : 01
Course Objective:
This course is designed to hone the PR skills of the budding managers and enable them to be an integral part of the
corporate communication network. The Verbal Communication (oral and written) will be the lingua franca of this
endeavour.
Course Contents:
Module I: Communication in Practice
Verbal Communication
• Communication Networks
• Developing writing skills
Inter- office communication
The business letters
E mail – Netiquette(etiquette on the mail)
Intra- office communication
Memos
Notices
Circulars
Agenda and Minutes
Business Report writing
Resume writing
Module II: Cross Functional Communication

Marketing/ Integrated marketing communication
Project management communication
Human Resource communication
Financial Communication
Module III: Communication for Public Relations

Functions and activities of PR
Reputation Management
Building Corporate Image and Identity
Negotiation Techniques
Note:
2 tests of 20 marks of one hour duration each will be conducted over and above the teaching hours. They will have
to be programmed accordingly.
BEHAVIOURAL SCIENCE - II
(BEHAVIOURAL COMMUNICATION AND RELATIONSHIP
MANAGEMENT)
Credit Units : 01
Course Objective:
This course aims at imparting an understanding of:
Process of Behavioral communication
Aspects of interpersonal communication and relationship
Management of individual differences as important dimension of IPR
Course Contents:
Module I: Behavioral Communication
Scope of Behavioral Communication
Process – Personal, Impersonal and Interpersonal Communication
Guidelines for developing Human Communication skills
Relevance of Behavioral Communication in relationship management
Module II: Managing Individual Differences in Relationships

Principles
Types of issues
Approaches
Understanding and importance of self disclosure
Guidelines for effective communication during conflicts
Module III: Communication Climate: Foundation of Interpersonal Relationships

Elements of satisfying relationships
Conforming and Disconfirming Communication
Culturally Relevant Communication
Guideline for Creating and Sustaining Healthy Climate
Module IV: Interpersonal Communication

Imperatives for Interpersonal Communication
Models – Linear, Interaction and Transaction
Patterns – Complementary, Symmetrical and Parallel
Types – Self and Other Oriented
Steps to improve Interpersonal Communication
Module V: Interpersonal Relationship Development

Relationship circle – Peer/ Colleague, Superior and Subordinate
Initiating and establishing IPR
Escalating, maintaining and terminating IPR
Direct and indirect strategies of terminating relationship
Model of ending relationship

Text & References:
• Vangelist L. Anita, Mark N. Knapp, Inter Personal Communication and Human Relationships: Third
Edition, Allyn and Bacon
• Julia T. Wood. Interpersonal Communication everyday encounter
• Simons, Christine, Naylor, Belinda: Effective Communication for Managers, 1997 1st Edition Cassell
• Harvard Business School, Effective Communication: United States of America
• Beebe, Beebe and Redmond; Interpersonal Communication, 1996; Allyn and Bacon Publishers.
FRENCH - II
Credit Units : 02
Course Objective:
• To enable the students to overcome the fear of speaking a foreign language and take position as a foreigner
speaking French.
• To make them learn the basic rules of French Grammar.
Course Contents:
Module A : pp.38 – 47 : Unité 3 : Objectif 3, 4, 5. 6
Module B: pp. 47 to 75 Unité 4, 5
Contenu lexical: Unité 3 : Organiser son temps
1. donner/demander des informations sur un emploi du temps, un horaire SNCF – Imaginer un dialogue
2. rédiger un message/ une lettre pour …
i) prendre un rendez-vous/ accepter et confirmer/ annuler
ii) inviter/accepter/refuser
3. Faire un programme d’activités
imaginer une conversation téléphonique/un dialogue
Propositions- interroger, répondre
Unité 4: Découvrir son environnement

1. situer un lieu
2. s’orienter, s’informer sur un itinéraire.
3. Chercher, décrire un logement
4. connaître les rythmes de la vie
Unité 5 : s’informer
1. demander/donner des informations sur un emploi du temps passé.
2. donner une explication, exprimer le doute ou la certitude.
3. découvrir les relations entre les mots
4. savoir s’informer
Contenu grammatical: 1. Adjectifs démonstratifs

2. Adjectifs possessifs/exprimer la possession à l’aide de :
i. « de » ii. A+nom/pronom disjoint
3. Conjugaison pronominale – négative, interrogative -
construction à l'infinitif
4. Impératif/exprimer l’obligation/l’interdiction à l’aide de « il
faut…. »/ «il ne faut pas… »
5. passé composé
6. Questions directes/indirectes
Examination Scheme:
Weightage (%) 10 10 20 60
Text & Reference :

le livre à suivre : Campus: Tome 1
GERMAN – II
Credit Units : 02
Course Objective:
in Germany
Introduction to Grammar to consolidate the language base learnt in Semester I
Course Contents:
Module I: Everything about Time and Time periods
Time and times of the day.
Weekdays, months, seasons.
Adverbs of time and time related prepositions
Module II: Irregular verbs

Introduction to irregular verbs like to be, and others, to learn the conjugations of the same, (fahren, essen, lessen,
schlafen, sprechen und ähnliche).
Module III: Separable verbs

To comprehend the change in meaning that the verbs undergo when used as such
Treatment of such verbs with separable prefixes
Modules IV: Reading and comprehension

Reading and deciphering railway schedules/school time table
Usage of separable verbs in the above context
Module V: Accusative case

Accusative case with the relevant articles
Introduction to 2 different kinds of sentences – Nominative and Accusative
Module VI: Accusative personal pronouns

Nominative and accusative in comparison
Emphasizing on the universal applicability of the pronouns to both persons and objects
Module VII: Accusative prepositions

Accusative propositions with their use
Both theoretical and figurative use
Module VIII: Dialogues

Dialogue reading: ‘In the market place’
‘At the Hotel’
Examination Scheme:

Weightage (%) 15 15 10 60
Text & References:

SPANISH – II
Credit Units : 02
Course Objective:
To enable students acquire more vocabulary, grammar, Verbal Phrases to understand simple texts and start
describing any person or object in Simple Present Tense.
Course Contents:
Module I
Revision of earlier modules.
Module II
Some more AR/ER/IR verbs. Introduction to root changing and irregular AR/ER/IR ending verbs
Module III
More verbal phrases (eg, Dios Mio, Que lastima etc), adverbs (bueno/malo, muy, mucho, bastante, poco).
Simple texts based on grammar and vocabulary done in earlier modules.
Module IV
Posessive pronouns
Module V
Writing/speaking essays like my friend, my house, my school/institution, myself….descriptions of people, objects
etc, computer/internet related vocabulary
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:
• Español, En Directo I A,
• Español Sin Fronteras
JAPANESE - II
Credit Units : 02
Course Objective:
To enable the students to converse in the language with the help of basic particles and be able to define the situations
and people using different adjectives.
Course Contents:
Module I: Verbs
Transitive verbs, intransitive verbs
Module II: More prepositions

More particles, articles and likes and dislikes.
Module III: Terms used for instructions

No parking, no smoking etc.
Module IV: Adverbs

Different adverbial expression.
Module V: Invitations and celebrations

Giving and receiving presents,
Inviting somebody for lunch, dinner, movie and how to accept and refuse in different ways
Module VI: Comprehension’s

Short essay on Family, Friend etc.
Module VII: Conversations

Situational conversations like asking the way, At a post office, family
Module VIII: Illness

Going to the doctor, hospital etc.
Learning Outcome
Students can speak the language describing above-mentioned topics.

Handouts, audio-aids, and self-do assignments.
Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:

Text:
References:
CHINESE – II
Credit Units : 02
Course Objective:
Chinese is a tonal language where each syllable in isolation has its definite tone (flat, falling, rising and
rising/falling), and same syllables with different tones mean different things. When you say, “ma” with a third tone,
it mean horse and “ma” with the first tone is Mother. The course aims at familiarizing the student with the basic
aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in
practical skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Drills
Practice reading aloud
Observe Picture and answer the question.
Tone practice.
Practice using the language both by speaking and by taking notes.
Introduction of basic sentence patterns.
Measure words.
Glad to meet you.
Module II
Where do you live?
Learning different colors.
Tones of “bu”
Buying things and how muchit costs?
Dialogue on change of Money.
More sentence patterns on Days and Weekdays.
How to tell time. Saying the units of time in Chinese. Learning to say useful phrases like – 8:00, 11:25, 10:30 P.M.
everyday, afternoon, evening, night, morning 3:58, one hour, to begin, to end ….. etc.
Morning, Afternoon, Evening, Night.
Module III
Use of words of location like-li, wais hang, xia
Furniture – table, chair, bed, bookshelf,.. etc.
Description of room, house or hostel room.. eg what is placed where and how many things are there in it?
Review Lessons – Preview Lessons.
Expression ‘yao”, “xiang” and “yaoshi” (if).
Days of week, months in a year etc.
I am learning Chinese. Is Chinese difficult?
Module IV
Counting from 1-1000
Use of “chang-chang”.
Making an Inquiry – What time is it now? Where is the Post Office?
Days of the week. Months in a year.
Use of Preposition – “zai”, “gen”.
Use of interrogative pronoun – “duoshao” and “ji”.
“Whose”??? Sweater etc is it?
Different Games and going out for exercise in the morning.
Module V
The verb “qu”
Going to the library issuing a book from the library
Going to the cinema hall, buying tickets
Going to the post office, buying stamps
Going to the market to buy things.. etc
Going to the buy clothes …. Etc.
Hobby. I also like swimming.
Comprehension and answer questions based on it.
Examination Scheme:
Components V H CT EEI
Weightage (%) 10 10 20 60
Text & References:
• “Elementary Chinese Reader Part I” Lesson 11-20

STRATEGIC MANAGEMENT
Course Code: MHRGM 20301
Credit Units: 04
Course Objective:
The objective of this course is to develop an understanding of:
• The integrative role of all areas of management in business.
• The prescriptive and descriptive ideas of theorist’s practitioners and researchers in the field.
• The principles of management and their relevance in business.
• The methods and techniques of strategic choice and strategic implementation over different industries
• Measurement of performance in various business and effect of strategies
• Difference between traditional and contemporary business management
Course Contents:
Concept of Planning, Evolution of Strategic Management, Corporate Strategy, Patterns of Strategy Development,
Levels of Strategy, Competitive scope and value chain
Module II: Strategic Analysis

Mission, Vision and Business Definition, Environmental Threat and Opportunity Profile (ETOP), Industry Analysis,
Strategic Advantage Profile (SAP), Competitor analysis, market analysis, environmental analysis and dealing
with uncertainty, scenario analysis and SWOT Analysis.
Module III: Strategic Choice

Traditional Approach - Strategic Alternatives, Various models like BCG, GE Nine Cell Matrix, Hofer’s Model,
Strickland’s Grand Strategy Selection Matrix, Basis of Choice; Michael Porter’s Approach - Generic competitive
strategies, Cost advantage, differentiation, technology and competitive advantage, substitution, competitor,
complementary products and competitive advantage, strategic vision vs. strategic opportunism, Coevolving and
patching.
Module IV: Offensive and Defensive Competitive Strategies

Industry scenarios, advantages and disadvantages of defensive strategies, advantages and disadvantages of offensive
strategies.
Module VI: Strategic Implementation

Operationalizing Strategy, Institutionalizing Strategy, Strategic Control, Balanced Scorecard – Concepts and
applications in strategy implementation.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Azhar Kazmi, Business Policy and Strategic Management, 2nd Edition., Tata McGraw Hill.
• Kaplan Robert & Norton David P., 2001, Strategic Focused Organization, 1st Ed., Harvard Business School
Press.
References:
• Pearce John A & Robinson R B, 1977, Strategic Management: Strategy Formulation and Implementation, 3rd
Ed., A.I.T.B.S. Publishers & Distributors.
• Aaker David, Strategic Market Management, 8th Ed., John Wiley and Sons
• Regular reading of all latest Business Journals : HBR, Strategist, Business World, Business India, Business
Today.
• Porter Michael, Competitive Advantage: Creating and sustaining superior performance, Free press.
• Thomson & Strickland, Business Policy and Strategic Management, 14th Ed., Tata Mc Graw Hill
MANAGERIAL COMPETENCIES & CAREER DEVELOPMENT
Credit Units: Non Credit Course
Course Objective:
In this course, students will actively learn and practice job-related skills vital to becoming a successful manager in
contemporary organizations. Class sessions will consist of diverse exercises, self-assessments, role plays, etc.,
which help students’ evaluate and develop their skills. It will help the students to perform well at an acceptable entry
level in each skill area; and better interact with other students, faculty, alumni and industry professionals.
Course Contents:
Module I: Introduction to Managerial Competencies

Business Service Performance Management and Future Managers, managerial Competencies. Values for
managerial effectiveness and competencies in career development. Individual career goals and action plan.
Module II: Identification of Career Opportunities in Various Industries

Industry scenario and identifying career opportunities. Key position competencies at entry level in different
industries and growth prospects. Career Recruitment / selection processes in various industries and companies.
Module III: Career Development Process

Diagnostic instruments. Steps in career Development, Career Counseling. Seeking, giving and receiving face-to-
face feedback. Strategies for improving managerial competencies. Opportunities and tactics for developing
managerial competencies.
Module IV: Developing Skills for Career Prospects

How to succeed in interviews, Mock interviews and GDs. Special focus areas. Career Clusters, Role of Mentor in
career development. Importance of Entrepreneurial and leaderrship skills in career development.
Module V: Enhancing Learning through Experience Sharing

Experience sharing of successful industry professionals, entrepreneurs, alumni and career specialists.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

• Kolb, Osland, & Rubin, Organizational Behavior, Prentice Hall, 1995
• Greenhaus ,Career Management , Thompson Learning,India,New Delhi, 2004
SUMMER INTERNSHIP
Course Code: MHRSI 20350
Credit Units: 09
Course Objective:
Summer Internship exposes students to new analytical and technical skills to communicate with and to seek
information from the professional people. The educational process in the internship course seeks out and focuses
attention on many latent attributes. These attributes are intellectual ability, professional judgment and decision
making ability, inter-disciplinary approach, skills for data handling, ability in written and oral presentation, sense of
responsibility etc.
Examination Scheme:
Continuous Evaluation by faculty guide 15%
Continuous evaluation by CRC 15%
Feedback from industry guide 35%
Report, Presentation & Viva Voce 35%
TOTAL 100%
BUSINESS COMMUNICATION - III
Credit Units: 01
Course Objective:
‘Actions speak louder than words.’ Every business communicator needs to understand the nuances of ‘body
language and voice.’ This course is designed to enable the young Amitian to decipher the relevance of Kinesics,
Proxemics and Para Language that cater to the fundamental requirements of effective business presentations and
speeches.
Course Contents:
Module I: Non- Verbal Communication
Principles of nonverbal communication
Kinesics
Proxemics
Paralanguage and visible code
Module II: Speaking Skills

Pronunciation drills (Neutralizing regional pulls)
Conversational English
Guidelines to an effective presentation
Module III: Interviews and GDs
Note:
1 written test of 20 marks of one hour duration will be conducted. Also, each student will be required to make a
presentation for 20 marks over and above the teaching hours. They will have to be programmed accordingly.
BEHAVIOURAL SCIENCE - III
(LEADING THROUGH TEAMS)
Credit Units: 01
Course Objective:
This course aims to enable students to: Understand the concept and building of teams; Manage conflict and stress
within team; Facilitate better team management and organizational effectiveness through universal human values.
Course Contents:
Module I: Teams: An Overview
Team Design Features: team vs. group
Effective Team Mission and Vision
Life Cycle of a Project Team
Rationale of a Team, Goal Analysis and Team Roles
Module II: Team & Sociometry

Patterns of Interaction in a Team
Sociometry: Method of studying attractions and repulsions in groups
Construction of sociogram for studying interpersonal relations in a Team
Module III: Team Building

Types and Development of Team Building
Stages of team growth
Team performance curve
Profiling your Team: Internal & External Dynamics
Team Strategies for organizational vision
Team communication
Module IV: Team Leadership & Conflict Management

Leadership styles in organizations
Self Authorized team leadership
Causes of team conflict
Conflict management strategies
Stress and Coping in teams
Module V: Global Teams and Universal Values

Management by values
Pragmatic spirituality in life and organization
Building global teams through universal human values
Learning based on project work on Scriptures like Ramayana, Mahabharata, Gita etc.

Text & References:

• Organizational Behaviour, Davis, K.
• Hoover, Judhith D. Effective Small Group and Team Communication, 2002,Harcourt College Publishers
• LaFasto and Larson: When Teams Work Best, 2001, Response Books (Sage), New Delhi
• Dick, Mc Cann & Margerison, Charles: Team Management, 1992 Edition, viva books
• J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer &
Company
• Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers
FRENCH - III
Credit Units: 02
Course Objective:
To provide the students with the know-how
• To master the current social communication skills in oral and in written.
• To enrich the formulations, the linguistic tools and vary the sentence construction without repetition.
Course Contents:
Module B: pp. 76 – 88 Unité 6
Module C: pp. 89 to103 Unité 7
Contenu lexical: Unité 6 : se faire plaisir

1. acheter : exprimer ses choix, décrire un objet (forme, dimension, poids et
matières) payer
2. parler de la nourriture, deux façons d’exprimer la quantité, commander un
repas au restaurant
3. parler des différentes occasions de faire la fête
Unité 7 : Cultiver ses relations

1. maîtriser les actes de la communication sociale courante
(Salutations, présentations, invitations, remerciements)
2. annoncer un événement, exprimer un souhait, remercier,
s’excuser par écrit.
3. caractériser une personne (aspect physique et caractère)
Contenu grammatical :
1. accord des adjectifs qualificatifs
2. articles partitifs
3. Négations avec de, ne…rien/personne/plus
4. Questions avec combien, quel…
5. expressions de la quantité
6. ne…plus/toujours - encore
7. pronoms compléments directs et indirects
8. accord du participe passé (auxiliaire « avoir ») avec
l’objet direct
9. Impératif avec un pronom complément direct ou indirect
10. construction avec « que » - Je crois que/ Je pense que/ Je
sais que
Examination Scheme:
Weightage (%) 10 10 20 60
Text & References:

GERMAN - III
Credit Units: 02
Course Objective:
in Germany
Course Contents:
Module I: Modal verbs
Modal verbs with conjugations and usage
Imparting the finer nuances of the language
Module II: Information about Germany (ongoing)

Information about Germany in the form of presentations or “Referat”– neighbors, states and capitals, important
cities and towns and characteristic features of the same, and also a few other topics related to Germany.
Module III: Dative case

Dative case, comparison with accusative case
Dative case with the relevant articles
Introduction to 3 different kinds of sentences – nominative, accusative and dative
Module IV: Dative personal pronouns

Nominative, accusative and dative pronouns in comparison
Module V: Dative prepositions

Dative preposition with their usage both theoretical and figurative use
Module VI: Dialogues

In the Restaurant,
At the Tourist Information Office,
A tlelphone conversation
Module VII: Directions

Names of the directions
Asking and telling the directions with the help of a roadmap
Module VIII: Conjunctions

To assimilate the knowledge of the conjunctions learnt indirectly so far
Examination Scheme:

Weightage (%) 15 15 10 60
Text & References:

SPANISH – III
Credit Units: 02
Course Objective:
To enable students acquire knowledge of the Set/definite expressions (idiomatic expressions) in Spanish language
and to handle some Spanish situations with ease.
Course Contents:
Module I
Revision of earlier semester modules
Set expressions (idiomatic expressions) with the verb Tener, Poner, Ir….
Weather
Module II
Introduction to Gustar…and all its forms. Revision of Gustar and usage of it
Module III
Translation of Spanish-English; English-Spanish. Practice sentences.
How to ask for directions (using estar)
Introduction to IR + A + INFINITIVE FORM OF A VERB
Module IV
Simple conversation with help of texts and vocabulary
En el restaurante
En el instituto
En el aeropuerto
Module V
Reflexives
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:
• Español, En Directo I A
• Español Sin Fronteras -Nivel Elemental
JAPANESE - III
Credit Units: 02
Course Objective:
To enable the students to converse in the language with the help of basic verbs and to express themselves effectively
and narrate their everyday short encounters. Students are also given projects on Japan and Japanese culture to widen
their horizon further.
Note: The Japanese script is introduced in this semester.
Course Contents:
Module I: Verbs
Different forms of verbs: present continuos verbs etc
Module II
More Adverbs and adverbial expressions
Module III: Counters

Learning to count different shaped objects,
Module IV: Tenses

Past tense, Past continuous tense.
Module V: Comparison
Comparative and Superlative degree
Module VI: Wishes and desires

Expressing desire to buy, hold, possess. Usage in negative sentences as well.
Comparative degree, Superlative degree.
Module VII: Appointment

Over phone, formal and informal etc.
Learning Outcome
Students can speak the language and can describe themselves and situations effectively
They also gain great knowledge in terms of Japanese lifestyle and culture, which help them at the time of
placements.

Handouts, audio-aids, and self-do assignments.
Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:

Text:
References:
CHINESE – III
Credit Units: 02
Course Objective:
Foreign words are usually imported by translating the concept into Chinese, the emphasis is on the meaning rather
than the sound. But the system runs into a problem because the underlying name of personal name is often obscure
so they are almost always transcribed according to their pronciation alone. The course aims at familiarizing the
student with the basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at
training students in practical skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Drills
Dialogue practice
Observe picture and answer the question.
Introduction of written characters.
Practice reading aloud
Practice using the language both by speaking and by taking notes.
Character writing and stroke order
Module II
Measure words
Position words e.g. inside, outside, middle, in front, behind, top, bottom, side, left, right, straight.
Directional words – beibian, xibian, nanbian, dongbian, zhongjian.
Our school and its different building locations.
What game do you like?
Difference between “hii” and “neng”, “keyi”.
Module III
Changing affirmative sentences to negative ones and vice versa
Human body parts.
Not feeling well words e.g. ; fever, cold, stomach ache, head ache.
Use of the modal particle “le”
Making a telephone call
Use of “jiu” and “cal” (Grammar portion)
Automobiles e.g. Bus, train, boat, car, bike etc.
Traveling, by train, by airplane, by bus, on the bike, by boat.. etc.
Module IV
The ordinal number “di”
“Mei” the demonstrative pronoun e.g. mei tian, mei nian etc.
use of to enter to exit
Structural particle “de” (Compliment of degree).
Going to the Park.
Description about class schedule during a week in school.
Grammar use of “li” and “cong”.
Comprehension reading followed by questions.
Module V
Persuasion-Please don’t smoke.
Please speak slowly
Praise – This pictorial is very beautiful
Opposites e.g. Clean-Dirty, Little-More, Old-New, Young-Old, Easy-Difficult, Boy-Girl, Black-White, Big-Small,
Slow-Fast … etc.
Talking about studies and classmates
Use of “it doesn’t matter”
Enquiring about a student, description about study method.
Grammar: Negation of a sentence with a verbal predicate.
Examination Scheme:
Weightage (%) 10 10 20 60
Text & References:
• “Elementary Chinese Reader Part I, Part-2” Lesson 21-30

STREAM - I
INDUSTRIAL RELATIONS AND LABOUR LAWS
Course Code: MHRLW 20301
Credit Units: 03
Course Objective:
To become familiar with the concept, institutions and approaches to Industrial relations and collective bargaining.
Moreover to develop skills on dealing with unions and negotiating collective agreements and to identify approaches
to promotion of second labour management relations.
Course Contents:
PART I
Module I: Industrial Relation – Conceptual framework.
Industrial Relations in India , Diversity in labour/market, state and sectoral.
Industrial Relations – Legal and changing scenario.
Module II: Trade Unions and Institutional framework.

Trade unions during post liberalization , Trade Union Act, 1926. Industrial disputes-Machinery for the settlement of
Industrial Disputes, Industrial employment disputes (Standing order) , Industrial Disputes Act 1947,Apprentices
Act, 1961 ,Contract Labour (Regulation & Abolition) Act, 1970
Module III: Collective Bargaining: An overview

Workers participation in Management, concept, objectives, importance, forms of workers participation in
Management.
PART II
Module I: Introduction to Labour Laws
Labour Law origin - purpose - role of the State - Constitutional provisions – fundamental rights and directive
principles of state policy - classification - remedies.Code of discipline 1955.
Module II: Fundamental Industrial Law

Factories Act, 1948, Industrial Employment (Standing Orders) Act, 1946.
Module III: Introduction to wages and Governing laws

Minimum Wages Act, 1948, Payment of Wages Act 1936,Equal Remuneration Act 1976,Payment of Gratuity Act,
1972: Provident Fund Act 1952, Payment of Bonus Act 1965, Workmen’s compensation Act 1923, E.S.I.C. Act,
1948, The Maternity Benefit Act 1961
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• C.S. Venkata Ratnam ( 2006). Industrial Relations, Oxford Higher Education
References:
• Swaminathan and C.S. Venkata Ratnam (eds) Globalisation & Labour Management Relations in South Asia
• Mamoria CB : Dynamics of Industrial Relations, Himalaya Publishing House
• Srivastava SC : Industrial Relation and Labour Laws, Vikas, Delhi, 200 Fourteen Revised Edition
STRATEGIC HUMAN RESOURCE MANAGEMENT
Credit Units: 03
Course Objective:
This subject provides an understanding of the strategic contribution of the Human Resource Management (HRM)
function. This course will place previous studies of human resource management within a strategic, dimension so as
to illustrate the concept of competitive advantage applied to human resources. The emphasis will be on the strategic
significance of HRM.
Course Contents:
Module I: The Concept of Strategic HRM

Role of Human Resources in Strategy, Evolution of SHRM, Strategic Fit: A Conceptual Framework, Theoretical
Perspectives of on SHRM, SHRM: Indian Context, Alternative HR Strategies, Understanding Human Resource
Environment
Module II: Human Resource Evaluation and Planning

Human Resource Evaluation- Definition and Overview, Rationale for HR Evaluation, Measures of HRM
Performance, Approaches to HR Evaluations. Business Strategy and HRP- Significance, Perspectives and
Objectives of HRP, Job Analysis and SHRM
Module III: Human Resource Approach to Improving Competitiveness

Strategic recruitment and selection, Linkage between Business Strategy and Training, Linkage between Business
Strategy and Performance, Linkages between Business Strategy, Compensation Strategy and Reward Strategy.
Module IV: Future trends in Strategic HRM Approaches

Career Management, Mentoring Relationship, Work-life Integration
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Tanuja Agarawala( 2007). Strategic Human Resource Management, Thompson Press Publishing, 2001.
References:
• Mello Jeffrey A., Strategic Human Resource Management, Thompson Press Publishing, 2001.
• Mahey C and Salman G., Strategic Human Resource Management, Oxford Blackwell, 1996.
• Michael Armstrong, Strategic Human Resource Management: Strategy and Action, Kogan Page
• Srinivas R. Kandula, Strategic Human Resource Development, Prentice Hall of India, 2002.
• Beardwell and Holden, Human Resource Management, London Pitman, 1996.
• Gary Dessler , Human Resource Management, Prentice Hall of India, 1997.
CROSS-CULTURAL MANAGEMENT
Credit Units: 03
Course Objective:
The main objective of this course is to explore the dynamics of global business development as growth through
internationalization is a business imperative. The course also helps the student to develop a cognitive framework to
appreciate the impact of culture on managerial behavior and business processes.
Course Contents:
Module I: Internationalization
The strategic business context – A strategic business imperative localization of the talent port folio, Relationship
between International Strategy and SIHRM- International Human Resource Management – Broad
overview of International Human Resource Management features, elements, benefits and limitations.
Module II: Issues of Organization

An organization evaluation framework – management at the centre and developed organization for transformation,
cultural diversity in consortia formation, Organization HR for internationalization capabilities for international
business, defining two international cadre, identification, international executives, capabilities definition, developing
international executives, project team capabilities, capabilities development from within.
Module III: Concept of Culture and Theory

Understanding Culture, Introduction, Key Concepts, Determinants of Cultural Identity,
Frameworks for Mapping the Culture, Geert Hoefstede, Clyde Cluckhohn, TE Hall
Studies of National Culture
Module IV: Implications in the context of new culture

Implications for Management Theory and Practice, Adjusting to the New Culture,
Cultural Relativity of Management Theory, Competencies for Global Manager
Module V: Performance Management in International Business

Context for international perfect management, framework for performance management, cross-cultural issues.
Module VI: Human Resource Professional – Molester Navigation

North America, South America, some key pointers, Northern Europe, Value based management in Nordic countries,
China – the sleeping giant awakes, Japan – a culture of enfolding relationship, South East Asia regional diversity.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
Monir H.Tayeb(2005). International Human Resource Management-, Oxford Publications
References:
• Harris Hilary and Brewster, International HRM, Contemporary Issues in Europe, Viva Books.
• Perkins J. Stephen, Internationalization :The People Dimension, Kogan Page.
• Ashkenas, Ulrich, The boundryless Organizations, Jossey- Bass.
• Dalton, Ernst Christ, Success for the Global managers, Jossey- Bass.
• Dhar & Ravishankar, Global Managers, Himalayan Publishing House.
• Oddou, Mendentiall, Selected Cases in International Organizational Behaviour, Infinity Books
RECRUITMENT AND SELECTION
Credit Units: 03
Course Objective:
The course aims at clear understanding of the influence of challenging job of recruiting, selecting and retaining the
human capital from the perspective of organizational excellence.
Course Contents:
Module I: Recruitment and Placement

Job Analysis, Writing Job Descriptions, Job , Specification, Job Analysis in a Jobless World
Module II: Personnel Planning and Recruiting

The Selection Process, Employee Planning and Forecasting, Basic Selection Model: The Decision Theory
Approach, Developing and Using Application Forms: The Application Blank, Information Technology and HR:
Recruiting on the Internet, The Global Talent Search
Module III: Employee Testing and Selection

Basic Testing Concepts, Psychological Testing: An Asset in Selection & the Critical Overview,The Psychometric
Testing with special reference to: FIRO – B, BELBIN, MBTI, TAT, Interviewing Candidates.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Blum, M.L. & Naylor, J.C., Industrial Psychology, CBS publishers and distributors, 1984.
• Dessler, G., Human Resource Management, Prentice Hall of India, 1997.
• Srivastava, S., Recruitment, Selection & Retention, ABS Course pack, 1999.
• Wexley, K & Lathan Gary, Developing & Training HR in Organization., P.Hall, 2002.
References:
• Barat, N., Emerging issues in Management, Excel Books, India, 1998.
• Greenberg, J. & Baron, R.A., Behaviours in Organizations, Allyn and Bacon, Boston, 1993.
• Kanungo, R.N. & Mendonca M., Work Motivation models for developing countries, Sage Publications,
India, 1994.
• Luthans, F., Organizational Behaviour, McGraw Hill International, 1998.
• Potts, Michael, A-Z of Training & Development, Kogan Page, 1998.
• Ramnarayan, S. & Rao, R.M., Managerial Dilemmas: Cases in organizational behaviour, Tata McGraw-
Hill, India, 1996.
TRAINING AND DEVELOPMENT
Credit Units: 03
Course Objective:
To enhance the students with the knowledge of how to assess, develop, carry out, and evaluate a training program.
Course Contents:
Concept of training, Culture and Context, Training Strategy
Module II: Process of Training

Establishing objectives, preparing the parameters, designing the programs, methods, trainers and training styles
Module III: Training Evaluation

Training Evaluation – Need for evaluation, Concept of Return on Investment, Cost – Benefit Analysis, Developing
Models of Training Evaluation for Technical and Behavioral Training
Module IV: Training Systems and Development

Systems Goals and Approaches, Training centers, Action Research for better Training
Module V: Changes in Training Needs for Modern Organizations

Concept and Need for Learning Organizations, Training for Trainers, Trainer Certifications, Creativity, Managing
Change, Leadership, Team Playing and Effective Group Dynamics, Managing differences at workplace, Effective
Communication, Managing Cultural Diversity, Sensitivity Training, Total Quality Management, Computer Based
Training.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Lynton R.P and Pareek U(1990). Training for Development. Vistaar Publictaions, New Delhi
References:
• Pareek Udai, Training and Development, Tata McGraw Hill.
• Srivastava, S., Recruitment, Selection & Retention, ABS Course pack, 1999.
• Wexley, K & Lathan Gary, Developing & Training HR in Organization., P.Hall, 2002.
COMPENSATION AND REWARD MANAGEMENT
Credit Units: 03
Course Objective:
To learn how compensation system operates to attract, retain and motivate competent work force.
Course Contents:
Concept of Compensation, System of Compensating, Concept of Reward and Reward System, Economic Theory of
Wages, Limitations of Economic Theories. Wage and Salary Administration at micro level, Wage concepts, Role of
various parties – Employees, Employers, Unions & Government, Overview of Legislations affecting Compensation
Module II: Compensation Structure- Indian Practices

Salary Progression, Methods of Payment, Limitations of the Job Related Compensation, Competency based
Compensations, Performance linked Compensations- Performance Appraisal
Module III: Elements of Compensation
Variable Compensation, Principles of reward strategy, Perquisites, Bonuses & Incentives Scope and Process, Ethical
considerations, Social Security, Sharing productivity gains with employees, Gain sharing, Team based pay, The
Role of Compensation in Sales force success
Module IV: Incentive Schemes / Payment by Results

Types of Incentive Schemes/ Systems and Plans, Merits and demerits of Incentives.
Module V: Benefits and Services

Concept of Benefit- Strategic Perspectives on Benefits, Type of Benefits, Factor influencing choice of benefit
package, Administration of Benefits and Services.
Module VI: Current Trends in Compensation and Reward Management

Elements of Managerial Compensation- A New Approach, VRS, Pay the Person, Rewarding Excellence,
Individualizing the Pay System.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• B.D.Singh (2007). Compensation and Reward Management, Excel Books , New Delhi.
References:
• Milkovich & Newman, Compensation , Irwin/McGraw-Hill 8th Ed.
• Frans Poets, The Art of HRD – Job Evaluation & Remuneration, Crest Publishing, Volume7 1st Edition
• Michael Armstrong, Helen Murlis, The Art of HRD – Reward Management, Crest Publishing
• Michael Armstrong, Employee Reward, (University Press)
• P.Zingheim, The New Pay,Linking Employee & Organization Performance, Schuster, (Jossey-Bass)
• Sara Rynes, Compensation in Organization, Gerhart (Jossey BASS)
STREAM - II
ORGANIZATIONAL STRUCTURE, DESIGN AND HR PLANNING
Credit Units: 03
Course Objective:
To develop an understanding of the nature, functioning and design of organization as social collectives and to
develop theoretical & practical insights & problem solving capabilities for effectively managing the organizational
processes.
Course Contents:
Module I: Overview of Organizations

Introduction & brief overview of the course, What are organizations, why study organizations, Are organizations
real? Types of organizations, Determinants of organization design, Parameters of organization design, Definition of
organizational structure, complexity, formalization and centralization
Module II: Organization & Environment

Organizational Strategy, Organization and technology
Module III: Types of Organization

New design option, Power and conflict in organization, Paradigm shift in organization design, Organization
effectiveness.
Module IV: HR Planning

Objectives, Benefits, Advantages, Remediation, Problems.
Module V: HR Planning
Tools, methods & Techniques- linkage of HR, Planning with other HR Functions, Recent trends in HR Planning.
Examination Scheme:

Weightage (%) 10 10 20 60
Texts & References:

Text:
• Aswathappa, K (2005), ‘Human Resource & Personnel Management’ 4th ed. Tata Mcgraw Hill Company
Limited, New Delhi.
• Hall, R. H. (2002), ‘Organizations: structures, processes and outcomes’, 8 th ed. Prentice Hall of India Pvt
Limted, New Delhi.
• Nadler, D.A. & Tushman, M. (1997): ‘Competing by design’, Oxford University Press.
• Senge, P. M. (1990), ‘The Fifth Discipline’: Century Business
References:
• Ackoff, R.L. (1999), ‘Recreating the corporation: A Design of Organization for the 21st century. Oxford
University Press.
• Banner, D.K. & Gague, T.E. (1995), ‘Designing Effective Organizations’, Sage Publications.
HR AUDIT AND HR INFORMATION SYSTEMS
Credit Units: 03
Course Objective:
To create an awareness among managers of recent developments in Human Resource Audit and Human Resource
Information Systems (HRIS) in an organization.
Course Contents:
Module I: Human Resource Development Audit

Introduction to Human Resource Development Audit, Objective, Methodology, reasons for poor utilization and
effectiveness.
Module II: Elements of HRD

HRD Strategies, HRD Styles and Culture, HRD, Structures, HRD Systems, HRD Competencies
Module III: HRD audit implementation

Implementing HR Audit, Methodology and Issues, HRD Scorecard, HRD Audit – The Indian experiences and cases
Module I: Concept of Human Resource Information System
Module IV: Introduction to Human Resource information system

Role of information system in human resource Decision making, Designing and Implementation of HRIS
Module V: Managing Human Resource Information System

Organizing data, personnel audit and personnel research, Computer applications in HRM (uses and trends).
Module VI: Modules of HRIS

Modules of HRIS, Recruitment and selection, T & D, Performance Appraisal, IR & Administration Compensation
Management
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Rao T.V., HRD Audit, Response Books, Division of Sage Publications India Pvt. Ltd., 3rd Edition
References:
• Wayne F Castio, Managing Human Resources, McGraw Hill
• Pareek Udai, Pioneering HRD, TVRLS
• Pareek Udai, Designing and Managing HR Systems, TVRLS
RESOURCE BASED STRATEGY
Credit Units: 03
Course Objective:
To gain an understanding of the concepts, frameworks and checklists associated with the resource-based approach to
strategy and to develop the skills to apply these to analyze resources.
Course Contents:
The Resource Based Perspective, Resources Based View of the Firm Integrating with Industrial Organization
Paradigm
Module II: Types of Resources

Resources - Conceptual and Analytical Scheme, Assets and Skills, Tangible and Intangible Resources, Critical
Resources, Target Resources, Resource Bundles, Slack Resources, Flexible and Rigid Resources
Module III: Strategies and Advantages-I

Resource Based Approach to Competitive Strategy, Idiosyncratic Resources and Business Level Competitive
Advantage, Capabilities and Competitive Advantage
Module IV: Strategies and Advantages-II

Resource Based Approach to Corporate Strategy, Slack Resources and their Deployment, Leveraging Critical
Resources, Expansion and Diversification Strategies, Managing the Multi business Firm
Module V: Review and Integration

Effective Corporate Strategies and their Adaptation, Corporate Governance Manager.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Cook Michelle & Cook Curtis, Competitive Intelligence, Kogan Page.
References:
• Chris West, Competitive Intelligence, Palgrave Publications.
• John Kay, Strategy and the Delusion of Grand Designs.
• Laura Empson, The Challenge of Managing Knowledge.
MANAGEMENT OF CREATIVITY AND BUILDING LEARNING
ORGANIZATIONS
Credit Units: 03
Course Objective:
The course aims to develop an understanding of creative processes and creative problem solving techniques,
managerial/behavioral skills conducive to encouraging creative efforts in self and other, and an insight into
organizational systems and structures, which facilitate creativity and innovation.
Course Contents:
Understanding Creativity, Unblocking Creative Potential, Creative Person and Process, Creative Style, Profiles of
the Creative People
Module II: Skills and Techniques

Divergent Thinking Skills and Creativity Techniques, Creativity in Organizations, Selling Creative Ideas
Module III: Managing Creative Processes

Innovation, Research and Product Development Organizing for Creativity and Innovation as Competitive Strategy
Module IV: Emerging Realities

Emerging Business Realities, Why Organizations need to Learn Organizational Learning- A Capabilities-Based
View
Module V: Learning Tools and Techniques

Systems Thinking, Benchmarking and Process Mapping, Knowledge-based Competition, Knowledge-Creation and
Acquisition Processes
Module VI: Measuring Learning

The Intellectual Capital, Architecting a Learning Organization
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Di Bella J. Anthony - Learning Practices, Prentice Hall.
References:
• IBM Consulting Group - The Learning Organization, The University Press.
• Marsich J. Victoria, Watkins E. Karen - Facilitating Learning Organizations, Gower Publications.
ORGANZATIONAL CHANGE AND DEVELOPMENT
Credit Units: 03
Course Objective:
The Objective of the course is to provide a conceptual input of meaning, characteristics, processes & influences of
Organizational Development & Change Management. The course also intends to impart skill sets through
experiential learning. The course gives various OT theoretical frameworks in detail which provides comprehensive
overview of human capital from the perspective of organizational excellence in the light of transitional phases of
Indian Industries.
Course Contents:
Module I: Organization Development
Nature, basic assumptions, Characteristics & Techniques, Historical framework of OD, The Lab Training Stem, The
Survey Research & Feedback Stem, The Action Research Stem, Steps involved in OD, Factors affecting OD, Role
of Managers
Module II: Typology of OD Interventions

Interventions designed at Individuals, Dyads, and Triads, Teams & Groups
Module III: Action Research

Introduction to Action Research, AR as Process & Approach
Module IV: OD Interventions

Team Interventions, Inter-group Interventions, Structural Interventions, Comprehensive Interventions, Issues in
Client-Consultant Relationship
Module V: Change Management

Why Organization Change, Factors causing & Need for Change, Content & Process Levers of Change, Models &
Techniques involved in Change Mgmt, Total Quality Management,
Business Process Reengineering
Module VI: Future of OD

Changing Values & Cultural Model, Theories of Planned Change, Organizing for the Future, Organization as
Learning Systems, Implications for Future Managers,
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Wendell L. French and Cecil N. Bell Jr., “Organization Development” New Delhi, Prentice Hall, 5th Ed., 1999
• Thomas G. Cummings and Christopher G. Worley (2002). Organizational Development and Change, Edition 7,
Thompson learning- India, New Delhi
References:
• Ghosal Sumantra, Managing radical Changes, Viking Pengiun India
• Pettigrew Andrew, Change Management, Infinity Books.
• Wind Jerry Yoran, Driving Change, Free Press.
• Nilakant & Ramnarayana, S., Change Management
• Ramnarayana, S., Rao T. V., Singh K., Organization Development: Interventions & Strategies
PSYCHOLOGICAL TESTING
Credit Units: 03
Course Objective:
To develop an understanding of the concept of psychological testing by providing a theoretical background of
psychological assessment of personality tests and their applications and the ethics of the usage of different types of
psychological tests.
Course Contents
Module I: Functions and origins of psychological testing

Concept of Psychological Testing, Nature and Use of Psychological Tests, Historical Antecedents of Modern
Testing.
Module II: Technical and Methodological Principles

Norms and Meaning of Test Scores, Reliability and Validity
Module III: Personality Testing

Self-Report Inventories and Scales- MBTI and FIRO-B
Projective Techniques- TAT, Sentence Completion Test
Measures of Styles and Types
Situational Tests
Self-concepts and Personal Constructs
Observer reports
Module IV: Applications of testing

Educational testing
Occupational testing
Module V: Ethical and Social Considerations in Testing

Protection of privacy and confidentiality
Communicating test results
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Anastasi, A. and Urbina, S.,(2005) Psychological Testing. Pearson Education, Seventh Edition, Delhi.
References:
• Freeman, Frank S (1962). Theory Practice of Psychological Testing. Oxford and I B H, 3rd Edition New
Delhi.
• Edward Hoffman (2004). Psychological Testing at work, Tata McGraw-Hill, New Delhi.
• Charles Jackson (2001). Understanding Psychological Testing, Jiaco Publishing House.
MANAGEMENT IN ACTION – SOCIAL, ECONOMIC AND ETHICAL
ISSUES
Credit Units: 04
Course Objective:
The course aims at bringing the students closer to reality by developing their understanding of the professional
prerequisites to practice of management in terms of required skills and attitude to respond proactively to rapid
discontinuous change in business environment. Integrative in approach, this course aims at developing not
theoreticians but practitioners who are expected to sense the ongoing conflict between environmental change and
internal desire of management for stability.
Course Contents:
Modern Management Practices and Issues Involved, Outsourcing Management Services and Evolution of
Management Consultancy, Skills-set required for Management Consultants, Consulting and performance,
counseling
Module II: The Process of Management Consulting

Consulting Proposals, Identification and Definition of Problem, Fact-Finding Leading to Solution Development and
Implementation, Developing Strategic and Tactical Plans and Subcontracting, Pricing of Consultancy, Acquiring
and Developing Talents for Consulting
Module III: In-house Management versus Management Outsourced

Why a Sense of Skepticism and Unease Towards Management Consultants, Cost versus Value of Advice,
Separating Consulting Success from Consulting, Disaster. Some Revealing Situations
Module IV: Cross Cultural Management Systems and Processes

Types of organizational culture, Strength of organizational culture, Function of organizational culture, Importance of
culture to the organization, Cultural Models, Cross- Cultural Perspectives, Geert Hofstede and Cross-
Cultural Issues
Module V: Economic and Social Issues in Management

Adaptation to Changing Environment in General and Economic Environment in Particular, Economic Growth and
Change Areas, Emerging Opportunities in Various Sectors including Social Sector, Management Practice and
Cultural Issues, The global Political Situation, The Global Competitive Environment and the internal scene in India,
War Game.
Module VI: Ethical Issues in Management

Relationship among Various Stakeholders, Reasons for Conflict of Interests Among Stakeholders, Corporate
Governance and Ethics. Why Unethical Decisions Leading to Conflicts are Taken, Power and Politics, Initiatives on
Corporate Governance by the Governments.
Examination Scheme:
Component Codes C CT EE
Weightage (%) 20 20 60
Text & References:

Text:
• Bareus S.W. &Wilkinson J.W., 1994, Management Consulting Services, McGraw Hill, 2nd Edition.
References:
• Cadbury, Sir Adrian, “Ethical Managers Make Their Own rules”. Harvard Business Review, 65, September /
October 1987.
• Cogner, Jay A, David Finegold and Edward E Lawler III, ‘appraising Boardroom Performance. Harvard
Business Review, January-February 1998.
• Drucker, Peter F. “Managing the Future: The 1990s and Beyond”. Dutton 1992
• Kumar Mangalam Birla Committee Report on Corporate Governance – “Legislation alone is not enough”,
“activating adult committees”. “Shareholder – friendly steps” - The Hindu, October 10, 1999.
• Parekh, Deepak S, “The Real Meaning of Corporate Governance”. Indian Management, August 1999.
• Paine, Lynn Sharp, “Managing Organizational Integrity”. Harvard Business Review, March – April 1994.
• Salmon W.J. “Crises Prevention’s; How to Gear up Your Board”. Harvard Business Review, January-February
1993, pp 68-75.
• Sodarn, Dr. Kailash, “Transparency in Corporate Governance”, Indian Management Vol. 38, No.10. October
1999.
• Cadbury, Sir Adrian, “The Company Chairman”, Director Books, Simon Schuster International Group 1990.
• Eccles, R.G. and Crane, D.B. 1995, Doing Deals: Investment Banks at Work, McGraw Hill International
• James O-Shea, Dangerous Company, NB
MANAGERIAL EXCELLENCE
Credit Units: Non Credit Course
Course Objective:
To help the students of Business Management believe in excellence and create an environment that cultivates the
same. It aims at focusing on the basics and establishes a flexible strategic direction with a team-based organizational
concept as they work to advance their team and their department.
This course is designed to provide hands on experience for professional success. This common sense approach
combining self-examination surveys, class exercises, practical exposure and team work is applicable. The main area
to provide the practical exposure include small activities to a mega event such as guest lectures, industry visits,
placements, seminars, conferences, management competitions, corporate meet, alumni meet, publications etc. The
course will be delivered as under:
Class room 20%
Practical 80%
Course Contents:
Module I: Introduction to Excellence

Self-evaluation, Definition of Excellence, Cultivating the Attitude &Developing the Habit for achieving excellence
Module II: Excellence for Everyone & Excellence for Everything

Recognizing the Qualities, Excellence for Everything: External vs. Internal, Obstacles to Excellence, Excellence
Ethics, Professional Characteristics
Module III: Achieving Excellence

Instilling Excellence, Managing Excellence, Rewarding Excellence
Module IV: Excellence Indicators

Types of Indicators, Building Models, Distinguishing Characteristics
Module V: Applying Excellence

Application of Excellence, Practical Steps, Self-evaluation of achievements
Examination Scheme:

Weightage (%) 10 50 20 20
Text & References:
• English ,Gary, ‘Phoenix without the ashes: achieving organization .Excellence through common sense
Management’ CRC Press.
BUSINESS COMMUNICATION - IV
Credit Units: 01
Course Objective:
The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and offers
cultural communication challenges. This course is designed to inculcate transcultural communication skills among
the young Amitians.
Course Contents:
Module I: Importance of Culture in Communication
Principles of effective cross cultural communication
Developing Communication Competence
Module II: Barriers to effective communication

Sender, Receiver and Situation related barriers
Measures to overcome the barriers
Listening skills
Module III: Cross cultural communication

Characteristics of culture
Social differences
Contextual differences
Nonverbal differences
Ethnocentrism
Note:
1 written test of 20 marks of one hour duration will be conducted. Also, each student will be required to make a
presentation for 20 marks over and above the teaching hours. They will have to be programmed accordingly.
BEHAVIOURAL SCIENCE - IV
(PERSONAL AND PROFESSIONAL EXCELLENCE)
Credit Units: 01
Course Objective:
This course aims at imparting an understanding of: Build and leverage your professional reputation ; Maintain focus
in pressure situations; Make a balanced choice between professional and personal commitments
Course Contents:
Module I: Individual, Society and Nation
Individual Differences and Dimensions of Personality
Socialization Process
Relating to the Nation: Values, Culture, Religion
Sense of pride and Patriotism
Managing Diversity
Module II: Components of Excellence

Personal Excellence:
Identifying long-term choices and goals
Uncovering the talent, strength & style
Analyzing choke points in your personal processes by analysis in area of placements, events, seminars, conference,
extracurricular activities, projects etc.
Developing professional power: Goal-setting, time management, handling criticism, interruptions and time wasters
Module III: Career Planning

Knowing one’s Interest and Aptitude
Identifying available Resources
Setting goals to maintain focus:
Developing Positive attributes in personality
Self-reliance and Employability skills
Module IV: Stress Management for Healthy Living

Meaning and Nature of Stress
Stages of stress
Causes and Consequences of stress: Personal, Organizational and Environmental
Personal Styles and strategies of coping
Module V: Professional Success

Building independence & interdependence
Reducing resistance to change
Continued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.)

Text & References:
• J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer &
Company
• Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College Publishers
• Raman, A.T. (2003) Knowledge Management: A Resource Book. Excel Books, Delhi.
• Kamalavijayan, D. (2005). Information and Knowledge Management. Macmillan India Ltd. Delhi
FRENCH - IV
Credit Units: 02
Course Objective:
To enable students:
• To develop strategies of comprehension of texts of different origin
• To present facts, projects, plans with precision
Course Contents:
Module C: pp. 104 – 139 : Unités 8,9
Contenu lexical : Unité 8 : Découvrir le passé

1. parler du passé, des habitudes et des changements.
2. parler de la famille, raconter une suite
d’événements/préciser leur date et leur durée.
3. connaître quelques moments de l’histoire
Unité 9 : Entreprendre
1. faire un projet de la réalisation: (exprimer un besoin,
préciser les étapes d’une réalisation)
2. parler d’une entreprise
3. parler du futur
Contenu grammatical : 1. Imparfait

2. Pronom « en »
3. Futur
4. Discours rapporté au présent
5. Passé récent
6. Présent progressif
Examination Scheme:
Weightage (%) 10 10 20 60
Text & References:

GERMAN - IV
Credit Units: 02
Course Objective:
in Germany.
Introduction to Advanced Grammar Language and Professional Jargon
Course Contents:
Module I: Present perfect tense
Present perfect tense, usage and applicability
Usage of this tense to indicate near past
Universal applicability of this tense in German
Module II: Letter writing

To acquaint the students with the form of writing informal letters.
Module III: Interchanging prepositions

Usage of prepositions with both accusative and dative cases
Usage of verbs fixed with prepositions
Emphasizing on the action and position factor
Module IV: Past tense

Introduction to simple past tense
Learning the verb forms in past tense
Making a list of all verbs in the past tense and the participle forms
Module V: Reading a Fairy Tale

Comprehension and narration
Rotkäppchen
Froschprinzessin
Die Fremdsprache
Module VI: Genitive case

Genitive case – Explain the concept of possession in genitive
Mentioning the structure of weak nouns
Module VII: Genitive prepositions

Discuss the genitive propositions and their usage: (während, wegen, statt, trotz)
Module VIII: Picture Description

Firstly recognize the persons or things in the picture and identify the situation depicted in the picture;
Secondly answer questions of general meaning in context to the picture and also talk about the personal experiences
which come to your mind upon seeing the picture.
Examination Scheme:

Weightage (%) 15 15 10 60
Text & References:

SPANISH - IV
Credit Units: 02
Course Objective:
To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice
modulations/intonations to handle everyday Spanish situations with ease.
Course Contents:
Module I
Revision of earlier semester modules
Introduction to Present Continuous Tense (Gerunds)
Module II
Translation with Present Continuous Tense
Introduction to Gustar, Parecer, Apetecer, doler
Module III
Imperatives (positive and negative commands of regular verbs)
Module IV
Coomercial/business vocabulary
Module VI
Simple conversation with help of texts and vocabulary
En la recepcion del hotel
En el restaurante
En la agencia de viajes
En la tienda/supermercado
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:
• Español Sin Fronteras (Nivel – Elemental)

JAPANESE - IV
Credit Units: 02
Course Objective:
To enable the students to comfortably interact using basic Japanese.
Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of
script) in this semester i.e. to be able to write all the foreign words in Japanese.
Course Contents:
Module I
Comparison using adjectives, Making requests
Module II
Seeking permission
Module III
Practice of conversations on:
Visiting people, Party, Meetings, After work, At a ticket vending machine etc
Module IV
Essays, writing formal letters
Learning Outcome
Students can speak the language describing above-mentioned topics.

Handouts, audio-aids, and self-do assignments, role-plays.
Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized in the
capital from time to time.
Examination Scheme:

Weightage (%) 10 20 10 60
Text & References:

Text:
References:
CHINESE – IV
Credit Units: 02
Course Objective:
How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast
majority of which were rare accumulated characters over the centuries. An educate person in China can probably
recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects of speaking
ability of Mandarin, the language of Mainland China. The course aims at training students in practical skills and
nurturing them to interact with a Chinese person.
Course Contents:
Module I
Dialogue Practice
Observe picture and answer the question
Pronunciation and intonation
Character writing and stroke order.
Electronic items
Module II
Traveling – The Scenery is very beautiful
Weather and climate
Grammar question with – “bu shi …. Ma?”
The construction “yao … le” (Used to indicate that an action is going to take place)
Time words “yiqian”, “yiwai” (Before and after).
The adverb “geng”.
Module III
Going to a friend house for a visit meeting his family and talking about their customs.
Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription.
Aspect particle “guo” shows that an action has happened some time in the past.
Progressive aspect of an actin “zhengzai” Also the use if “zhe” with it.
To welcome someone and to see off someone …. I cant go the airport to see you off… etc.
Module IV
Shipment. Is this the place to checking luggage?
Basic dialogue on – Where do u work?
Basic dialogue on – This is my address
Basic dialogue on – I understand Chinese
Basic dialogue on – What job do u do?
Basic dialogue on – What time is it now?
Module V
Basic dialogue on – What day (date) is it today?
Basic dialogue on – What is the weather like here.
Basic dialogue on – Do u like Chinese food?
Basic dialogue on – I am planning to go to China.
Examination Scheme:
Component s V H CT EE
Weightage (%) 10 10 20 60
Text & References:

• “Elementary Chinese Reader, Part-2” Lesson 31-38
STREAM - III
OCCUPATIONAL SAFETY AND ERGONOMICS
Credit Units: 03
Course Objective:
To study the interface between individual and their work environment to improve the quality of a life.
Course Contents:
Module I: Organizations
Concepts, structure, different linkages, theories of organization and decentralization of organization.
Module II: Work Environment

The “Arousal” Hypothesis, Noise, Illumination, color, vibration, miscellaneous factors.
Module III: Human Performance

Time & motion study, resistance to time and motion studies, breaking resistance, human engineering, coding
displays and control, principles of human performance. Perceptual – motor skills, information processing
behaviour, monitoring behavior.
Module IV: Accidents, Safety and Fatigue

Accident proneness principles, Accident reduction, predicting accidents, fatigues hours of work and production. The
ultimate work week, unproductive working time, rest pauses, absenteeism.
Module V: Ergonomics and Work Conditions

Ergonomics approach work design anthropometrics approach, Biomechanical approach, psychological approach,
human and computer interaction in the work place.
Module VI: Dimensions and Labor Laws

Industrial dimensions, work dimensions, societal dimensions, Factories Act 1948, Article 21 constitution of India,
Workmen Compensation Act 1923.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Blum & Naylor, Industrial Psychology, CBS Publishers & Distributors
References:
• Kaji H. Hona, Syndrome in workers occupationally exposed, Journal of Hard Surgery.
• Kadefore. R., Ergonomic model for workplace assessment, Human Factors Association of Canada.
• Malik P.L., Industrial Law Eastern, Lucknow,1991.
• Muchinshy. M. Paul, Psychology Applied to Work - Wadsworth
ENTREPRENEURSHIP AND NEW VENTURES
Course Code: MHREL 20401
Credit Units: 03
Course Objective:
The course will help the students to acquaint with the special challenges of starting new ventures, introducing new
product and service ideas.
Course Contents:
Module I: Concept of an entrepreneur and Entrepreneurship

The entrepreneur’s role, task and personality, A typology of entrepreneurs: Defining survival and success,
Entrepreneurship as a style of management, The entrepreneurial venture and the entrepreneurial organization
Module II: Setting New Venture

Making business Plan, Cost Benefit Analysis, Feasibility Analysis, Report Writing for business
Module II: Choosing a direction, opportunity recognition and entry strategies

New product, Franchising, Partial momentum, Sponsorship and Acquisition, The strategic window of opportunity:
scanning, positioning and analyzing, Intellectual Property creation and protection.
Module III: Gaining commitment

Gathering the resources, the business plan as an entrepreneurial tool, Financial Projections and planning, Debt,
venture capital and other forms of financing, Sources of external support, Developing entrepreneurial marketing:
Competencies, networks and frameworks
Module IV: Closing the window: sustaining competitiveness

Maintaining competitive advantage, The changing role of the entrepreneur: mid career dilemmas, Harvesting
Strategies versus Go for Growth.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Lynne Milgram - Managing Smart, Prentice Hall.
References:
• Allen, Foster – Entrepreneurship for Dummies, IDG Books Worldwide.
• Burton and Bragg – Accounting and Finance for your Small Business, John Wiley and Sons, New York
• Cook Michelle & Cook Curtis - Competitive Intelligence, Kogan Page.
• Peter Krass – Book on Entrepreneur’s Wisdom, John Wiley.
• West Chris - Competitive Intelligence, Polgrave Publications.
SELF DEVELOPMENT AND TRANSACTIONAL ANALYSIS
Credit Units: 03
Course Objective:
To provide a theoretical and practical framework for understanding one self and human behaviour in the
organizations
Course Contents:
Module I Transactional Analysis

TA and Self-Awareness, Concept of Script, Life Positions, Transactions
Module II Structural Analysis

Winners and Losers, Structural Analysis
Module III Games and Scripts

Games and Strokes, Life Scripts
Module V Application of TA
TA Applications in Motivation, Leadership and Teamwork
Module VI TA for Change

TA in Counseling. Contracting for Change.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Steiner M. Claude, Transactional Analysis of Life scripts, Addison Wesley
References:
• Berne M.D. Eric, Games people play, Addison Wesley
• Indries Shah, Learning How to Learn
• James Muriel, Its never too late to be happy, Addison Wesley
• Khandwalla, Social Development, Sage Publishers.
• Thirwall, Growth and Development, Mac Millan Press.
MANAGING BUSINESS PROCESS OUTSOURCING
Credit Units: 03
Course Objective:
The subject helps the student to understand the functioning of Business Process Outsourcing and its role in various
sectors.
Course Contents:
Module I: Genesis of Business Process Outsourcing

BPO – what and why, concept, its scope, significance, emerging concepts of BPO.
Module II: Model based on Business Process Outsourcing

Different models and application, new business model.
Module III: BPO in the Indian Content

BPO in India US and other European countries, current trends in BPO in the New India.
Module IV: Future Challenges Opportunities and Strategies

Outsourcing in India, A SWOT Analysis, Prospects for India in BPO, Business opportunities, customer retention
management, current trends and future challenges.
Module V: Business Process Outsourcing in Various Sectors

Indian manufactured products outsourcing, overview of Financial sector, emerging trends in engineering and
healthcare. A peep into accounting and insurance sector. Human resource management and development in
business process outsourcing.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
• Datar Ravi – Business Process Outsourcing in India, Gartner Books.

• Nakkiraru Franklin – Business Processing Outsourcing, Deep and Deep Publications.
MANAGERIAL COUNSELLING
Credit Units: 03
Course Objective:
To understand the concept and process so as to develop the professional counseling skills among the students.
Course Contents:
Self-Development of Managers as Counselors, Barefoot Counseling, Assertiveness and Interpersonal Skills for
Counselors, Counseling Relationship.
Module II: Approaches to Counseling

Development of Counseling Skill, Introduction to the Important Schools of Counseling, Psychoanalytic
Foundations, Transactional Analysis, Gestalt Therapy, Rational Emotive Therapy, Person-Centered Approach to
Counseling, An Integrated Model, Essentials of Skills, Nonverbal Clues.
Module III: Counseling process

Counseling Interventions in Organizations, Empathy, Listening and Responding, Effective
Feedback.
Module IV: Counseling at work

Performance Counseling, Counseling in Problem Situations, Interpersonal Conflicts,
Midlife Blues, Integration and Action Plan
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References

Text:
• Lewis Gareth, Mentoring Managers, Prentice Hall.
References:
• Belf Josey, Coaching with Self, Bass (A Wiley Company)
• Joseph P.T., The Nine Managerial styles of Enneagram, Response Books, New Delhi.
• Stephenson Peter, Executive Coaching, Pearson Education.
STREAM - IV
CORPORATE IMAGE BUILDING
Course Code: MHRMK 20401
Credit Units: 03
Course Objective:
To identify and learn the components which make-up an image to trace some of the processes involved in creating
image and to evolve some strategies for projecting a positive and consistent image of an organization .
Course Contents:
Module I
Corporate Image in Contemporary Management Studies
Module II
Components of an Individual Image
Module III
Advertising and Corporate Image
Module IV
Public Relations of an Institution
Module V
The Grapevine and Rumors, Stereotype
Module VI
Propaganda, Case Histories of Corporate Images in Private and Public Sectors.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Davies Gary, Corporate Reputation, Wiley & Sons.Henry Stewart - Olympic Sponsorship and Corporate
Reputation, Corporate Reputation Review
• Lindstorm Martin, Brand Sese, Duel Books
References:
• Charles Fombrun, Reputation; realizing value from the Corporate Image, Wiley & Sons.
• Charles Fombrun, Frame and Fortune, Wiley & Sons.
• Martin Lindstorm, Brand Sense, Dual Books.
• Ronald Alsop, The 18 Immutable Laws of Corporate Reputation.
• Stewart Henry, Olympic Sponsorship and Corporate Reputation, Corporate Reputation Review.
WAGES AND SALARY ADMINISTRATION
Credit Units: 03
Course Objective
The objective of this course is to familiarize students with the dynamics of wage and salary administration and
current trends in India.
Course Contents:
Module I: Wage and Salary Administration
Definition, Goals, Job Evaluation, Wage and Salary surveys, Pay commission Time and Piece Rate, Merit pay /skill
based pay, Factors affecting wage concept of pay of performance.
Module II: Incentive Plans

individual and group incentive plans, Productivity Gain sharing plans, Profit Sharing Plans, Non - Financial and
Financial incentives, Measuring Cost- to – Company (CTC).
Module III: Employee Benefits

Supplemented Pay benefits (pay for time not worked) insurance benefits, Retirement benefits, Employees’ service
benefits, ESOPs, Flexible benefits and Benefit Surveys.
Module IV: Governing Laws

Provident Fund Act 1952, Minimum wages Act 1948; Payment of wages Act 1948; Payment of Bonus Act, 1965.
Module V: Current Trends:

Current Trends in Compensation and Reward Management.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:

Text:
• Armstrong Michael, Compensation Management, Kogan Page.
• Sharma R.A, Wage & Salary Administration.
• Garry Dessler, “Personnel / Human Resource Management”, London, Prentice Hall, 1994.
• William B. Werther Jr. and Keith Davis “Human Resource Management”. New Jersey: McGraw Hill. (1993)
References:
• Wendell L French, “Human Resource Management”, USA, Houghton Mifflin Company, 1994.
• David D. Decenzo and Stephen P. Robbins, “Human Resource Management”, New Delhi, Prentice Hall, 3rd
Edn., 1988.
EMOTIONAL INTELLIGENCE AND MANAGERIAL EFFECTIVENESS
Credit Units: 03
Course Objective:
This course will enable the students to become aware of the sources of emotions and would help them learn how to
use emotions intelligently for gaining managerial effectiveness.
Course Contents:
Module I: Introduction to Emotional Intelligence

Emotional Brain, Theories of Emotion, Emotional Intelligence, concept and its evolution, Differences between
emotional quotient and intelligent quotient
Module II: Emotional competencies

The emotional competency framework- Self awareness, self regulation, motivation, social awareness (empathy) and
Social skill (relationship management), Measuring Emotional Intelligence- The emotional competency inventory
Module III: Emotional literacy

Emotional intelligence and emotional literacy, Managing aggression and depression, Emotional literacy training-
developing emotional skill (awareness), cognitive skills and behavioral skill
Module VI: Emotional Intelligence at work place

The role of EI in leadership, EI and Leadership styles, Need of EI in Building Teams
Module V: Emotional Learning in organizations

Training of EI in organization, developing emotional competencies through relationship at work and implementing
EI programs
Examination Scheme:

Weightage (%) 10 10 20 60
Texts & References:

Text:
•Goleman Daniel – Working with emotional intelligence, Bantam Books
• Cary Cherniss (Editor), Daniel Goleman (Editor). The Emotionally Intelligent Workplace: How to Select
For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations Intelligence
(1997
References:
• Abad Ahmad, O P Chopra – Passion to Win, Excel Books Pvt. Limited.
• P.T.Joseph - The Nine Managerial styles of the Enneagram, Response Books
• Robert K Cooper, Aryan Sawaf – Emotional Intelligence in Business, Orion
• Goleman Daniel(2002).The new leaders- transforming the art of leadership into the science of results. A Little,
Brown ,Time Warner Book U.K.
MANAGING REDUNDANCY AND THINKING SKILLS
Credit Units: 03
Course Objective:
The subject aims to give an understanding of deciding what is best for both the organizations and individual. It also
gives information of how to avoid redundancy, and how it relates to dismissal, How to be caring for redundant
employees and also generate creativity in people so that they can shed off their conventional thinking.
Course Contents:
Module I: Redundancy
Concept, importance, significance, its relevance in today’s organization.
Module II: Handling Individual Redundancies

Reasons for employee redundancy, explanation and dismissal all alternatives available, relation between redundancy
and dismissal.
Module III: Effective Implementation

Selecting employees for redundancy- fairly, legally and efficiently, redundancy compensation, its calculation,
emotionally handling of dismissal employees.
Module IV: Thinking Skills

Concept, significance, its meaning, teaching thinking skills, best strategies for teaching thinking skills.
Module V: Developing Critical Thinking Skills

Critical thinking capability, critical thinking leads to clarity, mind benders of different thinking skills.
Examination Scheme:

Weightage (%) 10 10 20 60
Text & References:
Text:
• Fowler Allan, Managing Redundancy, Chartered Institute of Personal and Development.
References:
• Hammond Suddards, Redundancy, Amaron.com.
• Laurel Alexander,Thrive on Redundancy, Amaron.com
Guide to Applying the

THE ART OF LEADERSHIP, POWER AND POLITICS
Credit Units: 03
Course Objective:
This subject aims us to understanding the different process of leadership. The different theories give us an idea that
worth are the provable skills required for being effective managers today’s. It also provides understanding and
foundation of the practice of leadership skill in today’s organizations politics and powers are very closely related to
leadership. It also gives a particular attention to a political perspective of power in modern organization. It terms of
resources design goals, technology, external environment and change and to strategize for acquisition of power
Course Contents:
Module I
Capturing the innovativeness and reinventing work, Innovative power of ideas, Innovative environment,
Information, motivation, the changing work environment, Harley- Davidson Management, Innovative customer
services- City, Government and small business.
Module II
Innovative Leadership and barriers to innovations, Traits of innovative leaders, passionate leadership, Innovative
Leadership, removing barriers and obstacles, removing defects, rewarding mistakes, trust building.
Module III
Leadership and systematic Self Organizations, Emergence of leaders, Leadership, Communications and teams,
Leadership and new science, Leadership and ethics and values, Dynamic Cultures Understanding Corporate
leadership, Decision making power, Command and deployment of resources.
Module IV
Creation of High performance Organizations and Power and Politics.
TQM, Putting Quality into work, Making teams work, avoiding work team pitfalls, Teaming up with teamwork,,
different types of Power, Politics, concept, significance, and emerging trends.
Module V
Trans cultural Competence, new vision to Capitalism, hyper culture, recapturing the true mission, challenge of
renewal, leadership through transformation.
Examination Scheme:

Weightage (%) 230 20 20
Text & References:
Text:
• Kouznes & Posner, Leadership Challenge,, Jossey and Bass.
References:
• Carroselli Marlene, leadership skills for Managers, Tata- Mc Graw Hills.
• Judge Q. William, The leader’s shadow, Sage publications.
• Kehnoe R. Kevin, Expanding Leadership impact, Wheeler Publications.

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MANAGEMENT PROCESS & ORGANIZATIONAL BEHAVIOUR

Course Code: MHRHR 10101

Module II: Fundamentals Organizational Behaviour

Module III: Individual Behaviour

Module IV: Foundations of Group Behaviour

Module V: Conflict Management

Module VI: Organizational Change and Stress Management

Component codes P1 C1 CT1 EE1

Text & References:

Course Code: MHRMK 10101

Module III: Segmentation, Managing Competition

Module IV: Product Management

Module V: Pricing Strategies

Module VI: Managing Channels

Module VII: Managing the Integrated Communication

Component Codes P-1 C-1 CT-1 EE

Course Code: MHRCS 10101

Module I: Introduction to computers

Module II: DBMS

Module III: Management Information Systems

Module IV: Network Technologies for Business

Module V: E-commerce and M-commerce

Module VI: Software for Business Applications

Module VII: E-governance

Component Codes P-1 C-1 CT-1 EE

Text & References:

• Peter Norton, Introduction to Computers, 6th Ed., TMGH

Course Code: MHRFN 10101

Module I: Introduction to Accounting

Module II: Preparation of Financial Statements

Module III: Analysis of Financial Statements

Module IV: Cost Accounting

Module V: Management Accounting

Module VI: Introduction to Advancements in Accounting:

Component codes P1 C1 CT1 EE1

Text & References:

Course Code: MHREN 10101

Module I: Nature of Economic Analysis

Module II: Theory of Demand and Supply

Module III: Cost and Production

Module IV: Market Conditions

Module V: Concepts of Macro Economics

Module VI: International Market

Component Codes P-1 C-1 CT-1 EE

Text & References:

Course Code: MHROM 10101

Module II: Summary Statistics

Module III: Forecasting Techniques

Module IV: Probability & Testing of Hypothesis

Module VI: Linear Programming

Component Codes P-1 C-1 CT-1 EE

Text & References:

Course Code: MHRPY 10101

Module III: Linguistic

Module IV: Programming

Module V: Personal Growth

Component codes P1 C1 CT1 EE1

Text & References:

• Knight Sue, NLP at Work, Nicholas Bratan

Course Code: MHRPY 10102

Module II: The Nervous System

Module III: Emotions

Module IV: Sensory Processes and Perception