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Too often, meetings result in too much talking and not enough doing.
Knowing the type of work group helps to clarify what needs to be done and can
lead to more specific conversations covering “what needs to be talked about.”
Jeffrey Pfeffer and Robert Sutton describe the pitfall of the “smart-talk trap,” where
groups confuse talking about something with doing something.2 There are many
bright persons in medical schools and medical centers who often have a lot to say
about a topic—but as Peter Drucker suggests, being bright is no substitute for
knowledge.3 Likewise, knowledge is no substitute for action. Our behavioral
repertoire should be adjusted according to the type of work group, as they all
require different approaches and different behavior. The descriptions that follow
offer some insight to the differences—and similarities—of these three types of
work groups.
3.1 Types
3.2 Characteristics
3.3 Performance
Governance
Discipline
3.5 Committee
Policy adoption is the phase of the policy process in which policies are
adopted by government bodies for future implementation. Formulated policies
have to be adopted by relevant institutions of government in order to be put into
effect. Adoption can be affected by the same factors that influence what issues
move into the earlier phase of agenda building. For instance, policies that address
the changed circumstances crises often bring can often be immediately adopted.
Meanwhile, powerful interest groups can use their political influence to determine
what policies are adopted.
Policies must be evaluated once in place, but still tend to become entrenched
over time and often do not receive any kind of evaluation. Policies may be
evaluated according to a number of standards. They may be informally evaluated
according to uncritical analysis, such as anecdotes and stories. Policies may also be
substantively evaluated through careful, honest feedback from those affected by
the policies. More formal research can provide empirical evidence regarding the
effectiveness of policies. Finally, scientific research provides both comparative and
statistical evaluations of whether policies produce clear causal results.
In spite of the many ways policies may be evaluated, they are often not
evaluated at all. Formal and scientific research is time consuming, complicated to
design and implement, and costly. While more informal evaluations focused on
feedback and anecdotes are more accessible, they also tend to be contaminated
with bias.
Interest Group
Decision Maker
Non-Decision Maker