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Administration of CBT
(Coordinators, Observers,
Centre Heads and
Invigilators) 2019-2020
Contents
1. About National Testing Agency 3
2. NTA Examination Calendar, 2019-20 3
3. Schedule for Administration of CBT on the day of Examination: 4
4. NTA Examination Conducting Machinery 5
5. Roles and Responsibilities of NTA National Coordinators 6
6. Roles and Responsibilities of NTA Regional/State Coordinators 7
7. Roles and Responsibilities of NTA Special Coordinators 8
8. Roles and Responsibilities of NTA City Coordinators 9
9. Guidelines for Observers/Representatives 11
10. Guidelines for Centre Head 13
A. Pre Examination Checks 13
B. Manpower Requirement 14
C. Reporting Time 14
D. Gate Closure Time 14
E. Candidate Identity and Document Verification 14
F. Biometric Verification 15
G. Managing Female Candidates at Frisking or in Examination Room 15
H. Provisions for Persons with Disability 15
I. Procedure for Candidates to enter Examination Rooms/Labs 16
J. Centre Head’s Instruction for Invigilators in Labs/Rooms 16
K. Center Readiness and Surveillance 17
L. Start the Examination Process 18
M. While the Examination is in Progress 18
N1. Moving Candidate to Another Lab/System 19
N2. Moving Candidates to Another Centre 19
O. Collaboration with NTA Observer/Coordinators 19
P. Exception Handling 20
Q. Post Examination Activities 20
11. Instruction For Invigilators 21
12. General Instructions for Candidates 21
13. Administrative and Financial Guidelines (Payment Processing) 24
Annexure I - List of items prohibited items at the Examination Centre 27
Annexure II - List of items prohibited items at the Examination Centre 28
Proforma 1 : Details of Persons/Invigilators on Examination Duty 29
Proforma 2 : No Relation Certificate 30
Proforma 3 : Sample Attendance Sheet 31
Proforma 4 : Consolidated Attendance-Cum-Absentee Statement 32
Proforma 5 : De-Mapping and Re-Mapping of Candidate from Allotted Seat to Other seat 33
Proforma 6 : Certificate of Conduct of Examination 34
(Please Read the Guidelines Carefully, before undertaking any responsibility as part
of being a functionary of NTA Examinations)
(i) To conduct efficient, transparent and international standard tests in order to assess
the competency of candidates for admission.
(ii) To undertake research on educational, professional and testing system to identify gaps
in the knowledge systems and take steps for bridging them.
(iii) To produce and disseminate information and research on education and professional
development standards.
From To
01 Indian Institute of Foreign Trade (IIFT) --- 01.12.2019 Single Shift
Admission Test-2020 10:00 am-
12:00 am
02 UGC-National Eligibility Test (UGC-NET)- 2nd 02.12.2019 06.12.2019
December 2019
03 CSIR-National Eligibility Test (CSIR-NET)- 2nd 15.12.2019 Exam in
December 2019 both shifts
04 Joint Entrance Examination (Main) 1st 06.01.2020 11.01.2020
JEE(Main)-2020
05 Common Management Admission Test --- 24.01.2020
(CMAT)-2020
06 Graduate Pharmacy Aptitude Test --- 24.01.2020
(GPAT)-2020
07 Joint Entrance Examination (Main) 2nd 03.04.2020 09.04.2020 No Exam
JEE(Main)-2020 on 06.04
08 All India AYUSH Post Graduate Entrance --- 29.04.2020
Test (AIAPGET)-2020
09 National Council for Hotel Management --- 25.04.2020
(NCHM) JEE-2020
10 National Eligibility cum Entrance Test 2nd 03.05.2020
(NEET) UG-2020*
11 Indira Gandhi National Open University --- 29.04.2020
(IGNOU) Admission Test-2020
12 JawaharLal Nehru University Entrance --- 11.05.2020 14.05.2020
Test (JNUET)-2020
13 Indian Council of Agricultural Research --- 01.06.2020
(ICAR)
14 UGC-National Eligibility Test(UGC-NET)- 1st 15.06.2020 20.06.2020
June 2020
15 CSIR-National Eligibility Test(CSIR-NET)- 1st 21.06.2020
June 2020
16 Delhi University Entrance Test (DUET)- --- 02.06.2020 09.06.2020 Except on
2020 07.06.2020
*- in Paper-Pen Mode
Besides above examinations, NTA also administers BEd and MBA Entrance Examinations of
IGNOU, Certification exams for SWAYAM and ARPIT.
In case, there is a prescheduled examination being conducted at the designated centre, then
instead of witnessing the mock drill City Coordinator and Observer(s) will examine the
documentation related with the mock drill. However, all functionaries would attend the meeting
convened by the City Coordinator.
Given below is the detailed schedule and activities to be followed by the candidates and
officials on the day of examination.
NTA Examination machinery for the conduct Examinations of 2019-20 would consist of
Examination Functionaries who would work in collaboration to facilitate communication
between NTA Control Room and Test Centres.
- National Coordinators
- Special Coordinators
- Regional/State Coordinators
- City Coordinators
- Observers
Figure 1: NTA Test Administration Machinery
NTA Examination Functionaries supplement and audit the activities of Centre Head. At the
same time they are the link for communication between the Test Centre and NTA Control
Room, and problem solving also, if any.
- There are two National Coordinators to look after Northern and Southern parts of the
country
- There are 19 Regional/State Coordinators
- Every city has at least one City Coordinator. Their duty in examination depends on
centre city.
- Every Examination Centre has at least one Observer. At examination Centres with a
considerable strength of more than 1000, there would be are 3 or more Observers.
Two National Coordinators have been appointed by NTA to oversee the entire examination
process in the States/regions allocated to them (Table 3).
The Regional Coordinators have been appointed by NTA to oversee the entire examination
process and help with necessary logistics support for ensuring efficient conduct of NTA
examinations. Handling honorarium, local conveyance and other expenses of examination
functionaries viz. City Coordinators and Observers, in a fair, transparent and smooth manner
is also the responsibility of Regional/State Coordinator.
Please note- “NTA is the sole decision making authority for test administration exercise.
Therefore, RCs are advised to strictly adhere to NTA guidelines. In case of any exception
and/or crisis, report immediately to NTA Control Room and adhere to the directions issued.”
Important: The number of Observers and/or City Coordinators is limited at every city.
They would be appointed only by NTA
The Special Coordinators have been appointed by NTA to help NTA in monitoring the
conduct of examination at the Centre(s) or City that requires extra vigilance and
attention. List of such Centre(s) would be decided by NTA in consultation with local
authorities and would be communicated to you accordingly.
Post Examination
7. Share feedback in hard copy along with claim Proforma and other documents
addressed to the Data Analysist, as mentioned in their letter.
8. Recommend (or not) centre for usage in coming years.
While visiting centre, Special Coordinators are requested to carry their duty letter, Govt Id
proof, and 2 photographs (to facilitate entry into the Examination centre). As this role is
strictly confidential, they are not expected to reveal the Centre List or to meet City
Coordinator before the date of examination.
Special Coordinators can perform their duties effectively only when they are aware about the
scheme of conduct of examination and roles of examination functionaries. Therefore, you are
requested to get necessary information regarding the examination, available in Guidelines
available at NTA Test Admin Dashboard https://www.nta.ac.in/Testadmin/Landing.
Please note- “NTA is the sole decision making authority for test administration
exercise. Therefore, you are advised to strictly adhere to NTA guidelines. In case of
any exception and/or crisis, report immediately to NTA Control Room and adhere to
the directions issued.”
City Coordinators (CC) are authorized representatives appointed by the ‘National Testing
Agency’ at each City to assess and ascertain that CBTs are being conducted as intended in a
fair, transparent and efficient manner. Considering high stake nature of the examinations, NTA
entrusts CC with the responsibility to monitor all aspects of the conduct of above mentioned
examinations in order to enhance the general credibility and efficiency of the NTA
examinations and to ensure that no candidate is at any advantage or disadvantage due to
improper implementation of examination practices.
The City Coordinator is an important link between NTA and Examination Centres in
each examination city. Therefore, they need to effectively coordinate with Regional
Coordinator as well as Observers.
The City Coordinator will be responsible for ensuring that all the Observers are present for the
Mock Test on a day prior to the examination. They should use this opportunity to convene a
meeting of the Observers at the designated Mock Drill Centre. This meeting may be used to
share the roles, responsibilities and duties of the Observer with them.
Pre Examination
1. Observe Mock drill at one of the examination centres in the city, as per the
schedule (approximately around 03:00 pm).
2. Convene meeting with Observers during Mock Drill and share their roles,
responsibilities and duties
3. Coordinate with Observers and ensure that all the Observers are present for the
Mock Test
4. To receive advance amount from Regional Coordinator against receipt and
share soft copy of receipt with RC.
# If there are two City Coordinators in a city, Centres may be distributed between two
based on geographical proximity.
## If there is only one Centre in the City, City Coordinator will perform the duty of
Observer, because no coordination would be needed in this case. However, terms and
conditions would remain same as mentioned in Point 10 of this letter. This does not
entail two honorariums.
City Coordinators can perform their duties effectively only when they are aware about the
scheme of conduct of examination. Therefore, you are requested to get necessary information
regarding the examination, available in Guidelines available at NTA Test Admin Dashboard
https://www.nta.ac.in/Testadmin/Landing.
Please note- “NTA is the sole decision making authority for test administration
exercise. Therefore, you are advised to strictly adhere to NTA guidelines. In case of
any exception and/or crisis, report immediately to NTA Control Room and adhere to
the directions issued.”
On the day of the examination, the City Coordinators (CC) are requested to reach at any one
of the examination Centre allotted to them at 6:45 a.m. and be present during the briefing
session. They may visit the next Centre before 9:00 a.m. to ensure frisking is being undertaken
in the correct manner and the gates close in time. After watching the smooth beginning of the
exam, they may move to the third Centre if available and then reverse the process. If they
have only one or two Centers allotted to them, they may divide their time judiciously.
Please note that Observers are not decision makers. Important observation that requires
immediate attention/decision needs to be reported to NTA Control Room and resolved in
consultation with NTA.
Their key responsibilities may be summarized as the following
Pre-Exam:
1. To take part in mock drill and parallel meeting convened by the CC.
2. During mock drill, ensure/certify proper arrangements for hassle-free conduct of the
examination, specially
Centre readiness in terms of seating arrangement, computer availability, location of devices
for biometric attendance, frisking plan, separate enclosure for female candidates. etc.
Control Room with server to be used as central point of contact for all kinds of monitoring/
supervision/ completion of documentation, etc.
Infrastructure backup (DG/Server back up/ extra computer systems, etc)
Functioning of CCTV system and Jammers
On Examination day:
I. Observers must report the Centre at 08:30 a.m. for Shift 1 and corresponding time as
per Table 3 in Shift 2.
II. They need to participate in the briefing meeting convened by Centre Head for
Invigilators, security persons/volunteers and all concerned staff about the important
instructions, do’s and don’ts of the conduct of the Examination, including-
• Candidates entry and frisking
• Identity and Identity proof verification
• Prohibited items
• Invigilation norms
• Biometric Attendance & Manual Attendance
• De-mapping & Re-mapping of students, etc.
Before briefing, the Centre Head would submit
a. A record of credentials and Identity proof of the Invigilators, and
b. No Relation Certificate duly signed by all Persons on Examination Duty, to
NTA Observer.
III. Besides observing server connectivity and setting, Observers need to observe/certify
that Server Activation and Question paper downloading is done with due diligence and
as per confidentiality norms.
IV. Observers also need to observe and validate that Attendance Sheet (Proforma 3) and
Absentee Statement (Proforma 4) is properly filled, labelled and sealed by the Centre
Head.
V. Observers must ensure adherence to time schedule, specially Timing of Gate closure
VI. In case of any major risk and exceptions, they must inform NTA Control Room, as
applicable. If issue requires immediate resolution, they must inform NTA Control Room
on given contact numbers.
Post Examination:
8. Submit report /online feedback on the test Admin Dashboard
9. To collect Proforma 1-6, including Attendance Sheet from Centre Head and hand over
to City Coordinator
Proforma 1: Details of Invigilator
Proforma 2- No Relation Certificate
Proforma 3- Actual Attendance Sheets
Proforma 4- Consolidated Absentee Statement
Proforma 5- Demapping And Remapping of Candidates
Proforma 6- Certificate of Successful Conduct of Examination
10. Submit claim proformas or any other payment related document to City Coordinator
Centre Head (CH) is the In-charge of venue or examination centre and is overall responsible
for smooth and fair conduct of the examination. CH is required to adhere to the following NTA
guidelines in order to ensure that test is being administered as intended.
A. Pre Examination Checks
Centre Head (TCS) needs to check all necessary arrangements as per the agreed
checklist, specially:
● Infra related- Centre Head (TCS) needs to check all necessary arrangements as
per the checklist one day prior to the examination.
● Manpower Related- Centre Head (TCS) also needs to collect id proof of all
invigilators and other persons on examination duty and maintain a record as per
Proforma 1 and get No Relation Certificate signed by Persons on Examination Duty
(Proforma 2).
B. Manpower Requirement
Norms for manpower to be deputed at the Test Centre are as following:
● For Verification at the Entry Point, Volunteer to Candidate ratio - 1:100
● For Verification and document collection in the examination lab/room, Invigilator
to Candidate ratio - 1:30
C. Reporting Time
All key officials including Centre Head, IT Manager, NTA Observer and other NTA
authorized representatives are expected to reach the centre at 6:30 a.m. They would
join the about the schedule, frisking norms, gate closure, etc.
Please refer to Table 3 regarding details of reporting time.
Backup Server should be configured and connected to internet within 45 minutes of
reporting time.
D. Gate Closure Time
▪ 9:00 a.m. for Shift 1
▪ 2:00 p.m. for Shift 2
Please ensure that:
1. On exam day, only one entrance of Test Center is used for candidates’ entry.
2. All invigilators and other persons on duty are well informed about the Test Center
gate closure time and have clear instructions to not allow any candidate to enter
the Test Center after the gate closure time, under any circumstances.
Candidates suffering from diabetes are allowed to carry into the examination hall
the eatables like sugar tablets / fruits (like banana/apple/ orange) and transparent
water bottle. However, they will not be allowed to carry packed foods like
chocolate/candy/sandwich etc.
4. Complete following proformas, and get them validated by NTA Official on duty
❑ Proforma 1: Details of Persons/Invigilators on Examination Duty
❑ Proforma 2: No Relation Certificate
❑ Proforma 3 : Sample Attendance Sheet
❑ Proforma 4 : Consolidated Attendance-Cum-Absentee Statement
❑ Proforma 5: De-Mapping and Re-Mapping of Candidate from Allotted Seat to Other
Seat
❑ Proforma 6: Successful Conduct of Examination
5. Submit Exam Completion report through given link after each Session.
11. Instruction For Invigilators
Below are instructions that the Invigilator will have to read out to the candidates:
1. Exam will start at 10:00 a.m. (for Shift 1) and 02:00 p.m. for Shift 2, Exam duration would
be 2 hours for B.Ed. and 3 hours for OPENMAT (XLVI).
2. The examination link with the login screen will already be available on your system.
Please inform the invigilator if this is not the case.
3. 10 minutes prior to the exam, you’ll be prompted to login. You may write the User ID
(Roll Number) and the Password (Date of Birth (DDMMYYYY) onto the rough sheet
to login and start the exam.
4. Copying or noting down questions and/or options is not allowed. Severe action
will be taken if any candidate is found noting down the questions and/or options.
1. The clock will be set at the server. The countdown timer in the top right corner of screen
will display the remaining time available for you to complete the examination. When the
timer reaches zero, the examination will end by itself. You will not be required to end or
submit your examination.
2. The Question Palette displayed on the right side of screen will show the status of each
question using one of the following symbols:
▪ The question(s) "Answered and Marked for Review" will be considered for
evaluation.
▪ The question(s) "Marked for Review" will be not be considered for evaluation.
Hence, no marks will be allocated for the same.
▪ The Marked for Review status for a question simply indicates that you would like
to look at that question again. If a question is answered and Marked for Review,
your answer for that question will be considered in the evaluation.
▪ You can click on the ">" arrow which appears to the left of question palette to
collapse the question palette thereby maximizing the question window. To view the
question palette again, you can click on "<" which appears on the right side of
question window.
▪ You can click on your "Profile" image on top right corner of your screen to change
the language during the exam for entire question paper. On clicking of Profile image
you will get a drop-down to change the question content to the desired language.
▪ You can click on [Scroll Down] to navigate to the bottom and [Scroll Up] to navigate
to the top of the question area, without scrolling.
Navigating to a Question:
To answer a question, do the following:
▪ Click on the question number in the Question Palette at the right of your screen to go to
that numbered question directly. Note that using this option does NOT save your answer
to the current question.
▪ Click on Save and Next to save your answer for the current question and then go to the
next question.
▪ Click on Mark for Review and Next to save your answer for the current question, mark it
for review, and then go to the next question.
Answering a Question:
Procedure for answering a multiple choice type question:
▪ To select your answer, click on the button of one of the options
▪ To deselect your chosen answer, click on the button of the chosen option again or click
on the Clear Response button
▪ To change your chosen answer, click on the button of another option
▪ To save your answer, you MUST click on the Save and Next button
▪ To mark the question for review, click on the Mark for Review and Next button. If an
answer is selected for a question that is marked for Review, that answer will be
considered in the evaluation.
To change your answer to a question that has already been answered, first select that question
for answering and then follow the procedure for answering that type of question.
❖ Note that ONLY Questions for which answers are saved or marked for review after
answering will be considered for evaluation.
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1. Regional Coordinator Fill the receipt of Advance and Immediately after the
(RC) email it to finance@nta.ac.in receipt of Advance.
2. Regional Coordinator RC shall Disburse the advance to CCs Immediately after the
(RC) and collect the receipt from CCs. receipt of Advance.
3. City Coordinator (RC) Fill the receipt of Advance and email Immediately after the
it to respective allotted RCs. receipt of Advance.
4. City Coordinator (CC) CCs will make payment to Observers Coordination with
against validating their attendance. Observers: On the day of
Exam after receipt of
attendance.
i) For local observer: Distribute
remuneration + fixed local
conveyance and get their
receiving/ declaration. Coordination with RC:
ii) For outstation observer: Within 3 days of last day
Distribute remuneration + of completion of Exam.
fixed local conveyance and
get their receiving/
declaration.
collect Outstation Travel Claim
iii)Disburse Scribe payments at
relevant centers.
Softcopy: Email Observer’s payment
sheet to RC.
Physical documents: Verify all
documents with original receipts and
give these to RCs.
5. City Coordinator Fill CC Advance settlement sheet Within 3 days of last day
format to settle the advance and of Exam day
send the scanned version to RC’s
email id.
Physical copy of verified form, along
with all original supporting
documents (after placing them in
serial number and expense type). Like
Advance receipts, Disbursement
sheets, receipts, outstation forms,
scribe etc. forward it to respective
regional coordinator.
1. Candidates are not allowed to carry any textual material, Calculators, Docu Pen, Slide
Rules, Log Tables and Electronic Watches with facilities of calculator, printed or written
material, bits of papers, mobile phone, Blue-tooth devices, pager or any other
electronic gadget/ device etc.
2. The candidates are prohibited to bring any kind of electronic gadgets/device in the
examination room/hall.
3. If any candidate is in possession of any of the above item, his/her candidature will be
treated as Unfairmeans and lead to cancellation of the current examination and also
debar the candidate for future examination(s) and the material will be seized.
4. Tea, coffee, cold drinks, snacks or eatable things are not allowed to be taken inside
the examination room/hall during examination hours.
5. Smoking, chewing gutka, spitting etc. in the Examination Room/Hall is strictly
prohibited.
Diabetic students will be allowed to carry eatables like sugar tablets/fruits (like
banana/apple/ orange) and transparent water bottle to the Examination Hall. However,
they will not be allowed to carry packed foods like chocolates/candy/sandwich etc.
Annexure II - List of items prohibited items at the Examination Centre
1. If Candidates are in possession of any of the following item, their candidature will be treated
as unfairmeans and lead to cancellation of the current examination and also debar the
candidate for future examination(s) and the material will be seized. Any textual material,
Calculators, Docu Pen, Slide Rules, Log Tables and Electronic Watches with facilities of
calculator, printed or written material, bits of papers, mobile phone, Blue-tooth devices,
pager or any other electronic gadget/device etc.
2. Candidates shall maintain perfect silence and attend to their Question Paper only. Any
conversation or gesticulation or disturbance in the Examination Room/Hall shall be deemed
as misbehavior.
3. Candidates must not obtain or give or attempt to obtain or to give irregular assistance of
any kind during the examination. This will entail expulsion and cancellation of candidature
for the examination.
4. If a candidate is found using unfairmeans or impersonating, his/her candidature shall be
cancelled and he/she will be liable to be debarred for taking examination either permanently
or for a specified period according to the nature of offence.
Proforma 1 : Details of Persons/Invigilators on Examination Duty
(to be filled by Centre Head as an Attendance Sheet and handed over to the Observer/City Coordinator)
S. No. Name and Highest Photograph Govt Id Day 1 Day Day Day 4 Day 5
Address Qualification Details 2 3
It is to certify that –
• all Invigilators deputed at this centre qualified professionals and are able to brief instruction to
the candidates.
• all persons on examination duty have been explained about their roles and responsibilities, and
confidentiality associated with the assignment.
I/We hereby declare that none of my dependent or near relative is /are appearing in the above
mentioned examination at the above Centre.
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
S. No. Room / Lab No. Present Absent No. of Admit Cards Remarks
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Certified that candidate’s signatures, identity and particulars have been carefully checked and details
given above are correct.
The following candidates were shifted from their own seat to other seat due to unavoidable reasons.
Reason and necessary permission is recorded below. It is further certified that there was no time loss
in allocated examination time due to this shifting.
Sl. Roll No. Name of the Initially New Allotted Time (when Reason of Signature of Signature of
No. Candidate allotted Seat Seat No./ new seat was Shifting Invigilator Candidate
No./Lab No. Lab No. allotted)
Remarks, if any
Name & Signature of Centre Head Name & Signature of NTA Observer/CC
Proforma 6 : Certificate of Conduct of Examination
This is to certify that the above-mentioned examination organized by the National Testing Agency
was conducted in a satisfactory and fair manner at this Centre on ………………………..(date),
………………… (day), and ……………….. shift.
• There was/was not any unprecedented event during the conduct of Examination.
• Gender sensitivity Guideline were strictly followed during frisking and inside the examination
Hall.
(In case any unprecedented event is reported during the conduct of examination, the Centre Head
needs to provide details in the box given below or attach a separate report with this form. Else
cross the box.)
Name & Signature of Centre Head/TCA Name & Signature of NTA Observer/CC
Address for Communication:
C-20 1A/8, Sector 62
IITK Outreach Centre,
NOIDA-201309
www.nta.ac.in