JD Administrative Assistant

ST JOHN’S MEDICAL CENTRE
JOB DESCRIPTION
JOB TITLE: PHARMACY TECHNOLOGIST

GRADE:
SECTION: PHARMACY
DEPARTMENT: PHARMACY
REPORTS TO: CHIEF MEDICAL OFFICER
MAIN PURPOSE OF THE JOB

To supervise Pharmacy activities so as to ensure that required drugs are
available at all times and dispensed out as required to facilitate treatment.
KEY RESULT AREAS
OUTPUT 1: YEARLY DRUGS BUDGET

Definition: Prepared a yearly budget for needed drugs in order to forecast the
quantities and expenditure on drugs and other related items to
enhance planning.
KEY RECEIVERS: Chief Medical Officer, Accountant

Measurement Criteria: No stock-outs during the year/Expenditure within the
budgeted amounts.
OUTPUT 2: Supervised Staff

Definition: Supervised Pharmacy Staff to ensure that staff undercharge
operate at standard performance with quality output in dispensing
of drugs.
KEY RECEIVERS: Chief Medical Officer
Measurement Criteria: High quality output by the section.
OUTPUT 3: Procured Drugs

Definition: Carried out procurement of drugs and sundries to ensure that the
same are available in the pharmacy for dispensing to
patients/wards.
KEY RECEIVERS: Chief Medical Officer/Accountant
Measurement Criteria: Drugs and sundries available as and when required.
OUTPUT 4: Cost Drugs

Definition: Cost the drugs indicated on the prescription to show the amount to
be paid for the drugs by the patient and thus facilitate billing.
KEY RECEIVERS: Chief Medical Officer, Accountant
Measurement Criteria: Correct prices calculated timeously.
OUTPUT 5: Dispensed Drugs
Definition: Translated prescriptions and dispensed medicine so that the patient
the patient commences treatment as prescribed.
Measurement Criteria: Correct medicine dispensed within five minutes after
presentation of bill and prescription and or ward
charts.
OUTPUT 6: Ward Supplies

Definition: Supplied ordered medicines and sundries to the wards to meet
patients’ medical requirement in the wards.
KEY RECEIVERS: Chief Medical Officer/ Sister-In-Charge.
Measurement Criteria: Ordered medicines/sundries available in the wards
five minutes after receipt of the order.
OUTPUT 7: Stock Takings

Definition: Carried out physical stock taking of the drugs in the pharmacy in
order to highlight discrepancies and confirm reorder levels for
replenishments.
KEY RECEIVERS: Chief Medical Officer/ Accountant.
Measurement Criteria: Detailed report on stocks.
JOB ANALYSIS SECTION
1. Education
Grade 12 Certificate with a Diploma in Pharmacy Technology
2. Experience
Three (3) years minimum experience.
3. Problem Solving
Solves problems of dispensing drugs requiring costing and explaining of side
effects of such drugs to the patient. Dispensing done as per prescription.
4. Decision Making
Makes decisions on the dosages of drugs, may recommend close substitutes
of drugs. Decides on reorder levels and periods based on the results of stock
taking and consumption rate. Has discretion on the preparation of work
schedules.
5. Communication
Writes prescriptions over the counter, costing of drugs, prepares report on
stock taking; explains to the patients dosage and side effects. Appraises staff
undercharge.
6. Work Relationship
Contacts Accountant and suppliers for purchases of drugs and sundries;
Interacts with cashiers on prices and Doctors to query a prescription Updates
the Chief Medical Officer on issues affecting the section, interacts with other
departments on issues of common interest such as transport, budgetary
allocations.
7. Supervision
Supervises – Dispensing Assistant – 2
8. Risks
Works in a environment requiring face to face communication with patients.
9. Responsibility For Assets

Controls various medicines and sundries; other medical equipment.
10. Consequences Of Error

Wrong medicine/dosage may harm the patient.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: ADMINISTRATIVE ASSISTANT

GRADE:
SECTION: ADMINISTRATION
DEPARTMENT: ADMINISTRATION

To provide administrative support services to the various sections at the Centre
so as to enable the sections to operate smoothly and offer a quality service to
clients.
KEY RESULT AREAS
OUTPUT 1: Coordinated Transport

Definition: Coordinated transport activities at the Centre to ensure that is
provided as and when needed.
KEY RECEIVERS: Chief Medical Officer, Requesting Officer

Measurement Criteria: Transport available at request.

Definition: Supervised Administration staff to ensure that staff undercharge
operate at standard performance with quality output in offering
support services.
OUTPUT 3: Procured Centre Items

Definition: Purchased budgeted and approved items and or equipment to
ensure availability of the same to the end users.
Measurement Criteria: Sock items, equipment and sundries available as and
when required.
OUTPUT 4: VEHICLE/EQUIPMENT MANTAINANCE

Definition: Coordinated repairs and servicing of Centre motor vehicles and
equipment to ensure quality repairs/maintenance and guarantee
availability for use.
KEY RECEIVERS: Chief Medical Officer, Head of Department
Measurement Criteria: Vehicles/equipment available and in good working
condition.
OUTPUT 5: Debt Collection
Definition: Followed up payments owed to the Centre in order to reduce the
debt stock and provide cash flow for the Centre’s operations.
Measurement Criteria: At least 90% debt recoveries.
OUTPUT 6: Doctors’ Time Tables

Definition: Drew up for approval doctors’ time table in order to schedule the
availability of Doctors at the Centre.
KEY RECEIVERS: Chief Medical Officer.
Measurement Criteria: Doctors available at the required time.
OUTPUT 7: Clean Surrounding

Definition: Ensured that the hospital and its surroundings are kept clean all the
time in order to portray a good image of the Centre to the public
and offer a healthy working environment.
Measurement Criteria: Hospital and its surroundings clean all the time.
1. Education
Grade 12 Certificate with a Diploma in Management Studies
2. Experience
Three (3) years minimum experience.
3. Problem Solving
Solves problems involving provision of support services to line functions and
other support units requiring immediate response. Tact and self drive
employed in debt collection.
4. Decision Making
Makes administrative decisions in support services such as provision of
transport; plans debt collections strategies and makes follow ups.
5. Communication
Writes reports on debt collection, reminders to corporate clients; discusses
with doctors on time tables, nurses and finance on various support services
required.
In contact with Heads of department for provision of support/administrative
services as per requirements of requirements of the Units. Interacts with
clients and suppliers.
7. Supervision
Supervises – Driver/Mechanic – 1
Cleaner/Maintenance/Guard - 3
8. Risks
Mostly office environment and Centre surroundings. Drives Centre vehicles
on purchases and debt collection duties.

Fleet of vehicles at the Centre.

Delayed supplies; dirt environment would give a bad image to the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: NURSE SUPERINTENDANT

GRADE:

To supervise all nursing activities at the Centre in order for the hospital to provide
high quality nursing care to its clients in line with nursing standard practice.
KEY RESULT AREAS
OUTPUT 1: Duty Roster

Definition: Prepared a working schedule for nurses to ensure that all sections
requiring nursing care are adequately staffed.
KEY RECEIVERS: Chief Medical Officer.

Measurement Criteria: Nurses available in wards and OPD.

Definition: Supervised staff undercharge to ensure good discipline and high
quality output in terms of nursing care, front desk, clinical services
and cleanliness of the clinical areas and wards.
OUTPUT 3: Hospital Statistics

Definition: Produced hospital statistics to ensure compliance with the Board of
Health requirements in terms of drug usage and immunization
programme.
KEY RECEIVERS: Chief Medical Officer/Board of Health
Measurement Criteria: Report accepted by the Board of Health.
OUTPUT 4: NURSING CARE

Definition: Provided nursing care to patients in order to assist the speed
recovery of patients.
Measurement Criteria: No genuine complaints from patients
OUTPUT 5: Counseled Staff

Definition: Counseled staff undercharge in order to ensure discipline and
solicit loyalty to Centre.
Measurement Criteria: Committed and disciplined staff.
OUTPUT 6: Purchases
Definition: Purchased clinical requirements such as linen, equipment to ensure
availability of such items at the Centre whenever required.
Measurement Criteria: No shortages of clinical stocks.
OUTPUT 7: Patient Movements

Definition: Coordinated movements of patients referred to other medical
centers for investigations in order to ensure quick diagnosis of
ailments leading to treatment of the patient.
Measurement Criteria: No delays in referrals.
1. Education
Grade 12 Certificate ; Registered Nurse Certificate and Registered Midwifery
Certificate taking up to a total of four(4) years to qualify.
2. Experience
Five (5) years minimum experience.
3. Problem Solving
Deals with issues involving conduct of nurses; Nurses’ code of conduct
useful; staff scheduling and supervision of line functions requiring tact,
objectivity and being focused.
4. Decision Making
Recommends type of nursing care to be given to a patient. Involved in
Nurses’ recruitment and deployment. Actions impact on quality of the Centre’s
line product. Has discretion on the preparation of work schedules.
5. Communication
Interviews prospective nursing staff, counsels patients/staff undercharge,
appraises staff and prepares hospital statistics.
Interacts with Chief Medical Officer on strategic and operational issues of the
department. In constant touch with Administration and Finance for resources
and other support services; has contact with staff undercharge on work
progress and other operational issues.
7. Supervision
Supervises – Sister-In -Charge – 3
Clinical Officer - 1
Maid Supervisor - 1
8. Risks
Works under office/hospital environment where there might be some
contagious illnesses. Attends to patients especially in cases of emergencies.

In charge of hospital linen, clinical equipment, cleaning materials, ward
issues and ward assets.

Has an effect on the patients and image of the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: Senior Assistant Accountant

GRADE:
REPORTS TO: ACCOUNTANT (PART TIME)

To prepare both management and financial accounts/statements in order to effect
budgetary controls and to show financial status of the Centre.
KEY RESULT AREAS
OUTPUT 1: Financial Year End Statements

Definition: Prepared draft final accounts of the Centres including cash flow
statements in order to show the financial standing of the Centre
KEY RECEIVERS: Accountant; Chief Medical Officer; External Auditors.

Measurement Criteria: Accurate/timeous preparation of financial statements.
Final Accounts – February of the following year; Cash
flows – 1st week of every month.

Definition: Supervised staff undercharge to ensure good discipline and high
quality output of all financial matters at the Centre.
KEY RECEIVERS: Accountant
Measurement Criteria: High quality output and meeting of deadline by the
section.
OUTPUT 3: Monthly Management Accounts

Definition: Produced cash flow statements; Debtors and Creditors’ Statements
to ensure prudence in management of short term finances by the
Centre.
KEY RECEIVERS: Accountant; Chief Medical Officer.
Measurement Criteria: Accurate statements prepared- 1st Week of the month.
OUTPUT 4: Bank Reconciliation Statement

Definition: Prepared Bank Reconciliation Statement to ensure that Cash Book
transactions tally with those of the Bank Account in terms of
un/presented, un/credited cheques, bank charges, interest and any
other entries.
Measurement Criteria: Bank Reconciliation Statement prepared and
balanced – 2nd week of every month.
OUTPUT 5: Cost Reduction

Definition: Analysed costs and cost centers and putting up budgetary controls
in order to reduce and or control costs.
Measurement Criteria: Reduction in costs/ no over expenditure
OUTPUT 6: Passed Payments

Definition: Passed payment to ensure that there is no unauthorized
expenditure of Centre funds.
Measurement Criteria: No unauthorized expenditure.
OUTPUT 7: Bank Deposits

Definition: Ensured that Bank Deposit slips are well prepared in order to
facilitate proper depositing of Centre monies.
Measurement Criteria: Centre monies well banked- within 24 hours of

collection.
1. Education
Grade 12 Certificate ; with Diploma in Accounts: AAT; NATECH
2. Experience
Three(3) years minimum experience.
3. Problem Solving
Deals with issues involving preparations of financial statements and cash flow
for the Centre. Analyses financial statements and devices systems for cost
control and containment.
4. Decision Making
Recommends Centre’s budget to Superior, approves petty cash payments
and reimbursements and advices on cash flow issues.
5. Communication
Prepares financial statements, appraises staff and carries out staff
development in the section. Communicates with other departments on issues
of financial and budgetary nature.
Interacts with clients, suppliers, staff undercharge, superior and peers on a
variety of issues such as purchases, service payments and other issues
bordering on financial aspects.
7. Supervision
Supervises – Assistant Accountant - 1
Accounts Assistant - 1
Cashier - 2
8. Risks
Works under office environment usually using a computer

In charge of 1 computer, 2 desk calculators.

Wrong financial statements may lead to a poor business decision to be made
and this may impact on the financial resources of the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: CASHIER

GRADE:
SECTION: FINANCE
DEPARTMENT: FINANCE
REPORTS TO: SENIOR ASSISTANT ACCOUNTANT
To receive and receipt monies paid by clients to ensure that Centre income is
received and accounted for.
KEY RESULTS AREA
OUTPUT 1 INVOICE
DEFINITION:
Prepared invoices for the clients showing amounts owing to the Centre so that
such bills are honoured and or paid.
KEY RECEIVER: SAA/Client

MEASUREMENT CRITERIA: Five minutes in which the bill should be ready.
OUTPUT 2: RECEIPTS
Receipted money paid by clients for services rendered as evidence of

transaction.
KEY RECEIVER: CLIENT/SAA

MEASUREMENT CRETERIA: Two minutes to prepare and issue receipt.
OUTPUT 3: SAFE CUSTODY OF MONEY
Handed over the day’s collection to the supervisor in order to have safe custody
of the monies.
JOB ANALYSIS
1. Education
Grade 12; NATECH
2. Experience
6 months relevant experience
3. Problem Solving
Deals mainly with issues or receipt of income for the Centre from clients
and preparation of primary accounting documents requiring basic financial
analysis skills.
4. Decision Making
Makes decision around the cashier function at source involving scheduling
of own work and determining pattern of activities at the counter. Makes
recommendations to superior on credit facilities to credit worthy clients.
5. Communication
Talks to patients concerning payment of bills; .prepares various
accounting documents.
Interacts with clients as they come to pay for the medicines prescribed
;supervisor on work progress, interacts with peers.
7. Supervision
Nil
8. Risks
Discomfort from irate clients; handles cash from the clients.

Custodian of Days’ Receipt Book, and other several primary accounting
books; calculator, date stamp and the cash and cash book.

Loss of Centre money.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: GARDENER/GUARD

GRADE:
REPORTS TO: ADMINISTRATIVE ASSISTANT
To carry out gardening and guarding duties at the Centre in order to maintain
good surroundings and to provide security for Centre property and patients’
vehicles.
KEY OUTPUT AREAS
OUTPUT 1: CLEAN SURROUNDINGS
Tendered flowers, plants and lawns to ensure that the surroundings are kept neat
and attractive.
KEY RECEIVER: Administrative Assistant

MEASUREMENT CLIENT: No overgrown grass, green lawns and fresh flowers
and plants
OUTPUT 2 REPORTED FAULTS

DEFINITION:
Reported various faults from various sections to the supervisor so that the
supervisor could make arrangements for maintenance services required.
OUTPUT 3 MANNED GATE
Opened gates for hospital and other authorised cars to allow the vehicles access
to the inside parking area.

MEASUREMENT CRITERIA: Vehicle not delayed at the gate, no unauthorised
vehicle parked inside.
OUTPUT 4: PATROLS
DEFINITION:
Carried out outside patrols to ensure that clients cars are safe and not tempered
with.
MEASUREMENT: Vehicles safe
JOB ANALYSIS
1. Education
Grade 12; Job on training
2. Experience
3. Problem Solving
Involved mainly in menial activities with specific instruction from super
ordinate; Guards building and surroundings. Little or no exchange of
information involved.
4. Decision Making
Carries out menial activities as per instructions.; decisions mainly
embodied in work pattern; has some discretion in interviewing visitors
when carrying out guard duties; quality of work is verified at a higher level.
5. Communication
Limited exchange of information when on guard duties; writes in the
Occurrence Book; informs superior on areas needing maintenance
attention.
Interacts mostly at lower levels with peers on work progress; also staff in
other departments whenever menial work is required.
7. Supervision
Nil
8. Risks
Cleans hospital environment and guards the hospital premises.

Small tools such as hoes, garden rake, shovels,
May occur but repairable to a certain extent, lapses in guarding may lead
to loss of Centre property.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: DRIVER/MECHANIC

GRADE:
REPORTS TO: ADMINISTRATIVE ASSISTANT
To drive centre vehicles in order to meet tasks which a vehicle has been
assigned.
KEY RESULT AREAS
OUTPUT 1 DROVE VEHICLE
DEFINITION:
Drove safety hospital vehicles such as ambulance and minibus to ensure
That given errands such as picking and dropping of staff, patients etc, are carried
out within a given time frame.
KEY RECEIVER: Administrative Assistant/Staff

MEASUREMENT CRITERIA: Passengers/Vehicles Safe, timeous
OUTPUT 2 DROVE AMBULANCE
Drove ambulance to pick up patients to ensure emergency cases are brought to

the hospital without delays.
KEY RECEIVER: AA
MEASUREMENT CRITERIA: Patient brought to hospital with a reasonable time
frame for any emergence.
JOB ANALYSIS
1. Education
Grade 12; Valid Driving License, crafts certificate in auto mechanics.
2. Experience
1 year relevant experience
3. Problem Solving
Mainly on the road and decision so made are in recard to good driving in
relation to self, passengers and other road users, diagnosis faults on
Centre vehicles.
4. Decision Making
Makes decision on when to carry out minor routine service, recommends
to superior an external garage that can undertake a major service and or
repairs.
5. Communication
Talks to supervisor and other staff on issues of transport, completes a
vehicle log book.
Interacts with nurses, doctors and other staff on assignment requiring
transport frequency of which is dictated by the need, for example
ambulance availability in an emergency.
7. Supervision
Nil
8. Risks
Traffic accidents.

Indirect responsibility of vehicle when on assignment; vehicle log book.

Injuries or loss of life in an accident; damage to Centre vehicle.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: MAID/MESSENGER

GRADE:
REPORTS TO: MAID SUPERVISOR
MAID MESSNGER
To carry out cleaning/messenger duties t ensure a clean environment and

delivery of documents respectively.
KEY RESULT AREAS
OUTPUT 1 : CLEAN ENVIRONMENT

DEFINITION: Cleaned floors, toilets, bathrooms, windows, and tables to
ensure that the Centre’s operations are carried out in a clean
and conducive environment.
KEY RECEIVER: Maid Supervisor
Measurement Criteria: Clean environment at all times
OUT PUT 2: Paid Statutory Obligation
DEFINITION: Paid ZRA and NAPSA statutory tax/contributions at

respective offices to ensure that the center complied with the
law.

Measurement Criteria: Statutory Obligation paid before 10th and 21st of each
month for NAPSA and ZRA respectively.
OUTPUT 3: Obtained Quotations
DEFINITION: Collected quotations from various suppliers in order to

enable Management buy items from the cheapest source in
terms of quality and price.
Key Receiver: Nurse Superintendent

Measurement Criteria: Quotations obtained within a day
JOB ANALYSIS
1. Education
2. Experience
3. Problem Solving
ordinate; delivers documents to specific destinations. Little or no exchange
of information involved.
4. Decision Making
Carries out instruction to the letter; decisions mainly embodied in self-
evaluation on amount of work done and or on the apparent quality which is
verified at a higher level.
5. Communication
Limited exchange of information when delivering documents or collecting
information and or when cleaning, receiving instructions and reporting
back to superior on work progress or obtaining cleaning materials.
Interacts mostly at lower levels with peers on work progress; also staff in
other organization but also including and limited mostly to lower ranks.
7. Supervision
Nil
8. Risks
Cleans hospital environment and travels on messenger menial duties.

Custodian of smalls tools such mops and brooms – all consumables or
semi-consumables.
Dirty environment leading to a negative image for the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: NURSE - RECEPTION

GRADE:
SECTION: NURSING
DEPARTMENT: NURSING
REPORTS TO: SISTER IN CHRGE
Main Purpose of the Job
To receive patients/Clients warmly at the front desk so that the clients feel
welcome and thus project and promote good image of the center.
KEY RESULT AREAS
OUTPUT 1: Receive patients
DEFINITION: Received and screened patients at the reception in order to

know the reason for their calling so that they are directed to
the right place.
Key Receiver: Sister In Charge

Measurement Criteria: Patient attended to promptly
OTPUT 2: Appointment
DEFINITION: Maintained diaries for appointments and bookings for

patients so that they see the doctor.

Measurement Criteria : Appointment fulfilled in the time given.
OUTPUT 3: Directed patients
DEFINITION: Directed patients to doctors , rooms, laboratory, pharmacy

or treatment so that the patient is seen by the doctor or
or given treatment.
Measurement Criteria: Patients directed to the Doctor’s room immediately the
Doctor is free.
OUTPUT 4: Supervised reception

DEFINITION: Supervised staff under charge so that clients are given a first
good impression of the center.
Measurement Criteria: Reception offering high quality service in dealing with
clients.
OUTPUT 5: Supervised filing
DEFINITION: Supervised filing and pulling out of patients’ files to ensure

safe custody and easy retrieval of files.
Key Receiver: Sister In charge
Measurement Criteria: Files found within two minutes from time of request.
OUTPUT 6: Time Tables

DEFINITION: Prepared time tables for staff undercharge so that the
reception is manned in all the shifts.
Key RECEIVER: sister In Charge
Measurement Criteria : Reception manned in all shifts.
JOB ANALYSIS
1. Education
Grade 12; Zambia Enrolled Nursing Certificate
2. Experience
1 year months relevant experience
3. Problem Solving
Involved mainly in receiving patients at the reception requiring tact,
hospitality and friendliness as first contact. Deals with patient bookings
and supervision of reception activities.
4. Decision Making
Decision mainly made around reception work in allocating patients to
doctors. Has discretion on work schedules of staff undercharge.
5. Communication
Talks to clients when receiving them and making bookings. Prepares duty
roster for staff undercharge.
Interacts mostly with patients mainly in making bookings and
appointments, interacts in the process with fellow nurses and the doctor to
the patient.
7. Supervision
Receptions –2 Cashier -2
8. Risks
Irate patients.

Custodian of reception assets such as television, radio and files.

Mishandling of clients may have some dysfunctional effects on the image
of the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: RADIOGRAPHER

GRADE:
SECTION: RADIOGRAPGH
DEPARTMENT: RADIOGRAPH
Main Purpose of The Job
Produce radiographic image on a part of the body to be examined in order to

assist the doctors come up with an accurate diagnosis and treatment.
KEY RESULT AREAS
OUTPUT 1: Radiographs
DEFINITION: Took radiographs or x-rays – films in order to produce a

radio-graphic image required for diagnosis of an ailment.
Key Receiver: Chief Medical Officer

Measurement Criteria: Good image of the part x-rayed
OUTPUT 2: Radiographic images:

DEFINITION: Developed radiographic images showing the actual condition
of the part of the body in order to have a clear diagnosis of
ailment by the doctor.
Measurement Criteria: Good images in terms of both sharpness and contrast.
OUTPUT 3: Exposure factors
DEFINITION: Selected a set of exposure factors such as KV, MA, NA in

in order to produce a sharp radiographic image.
Key Receiver: Doctor
Measurement Criteria: A sharp image made
OUTPUT 4: Counseled Patients
DEFINITION: Explained to the patient the nature and examination to be

carried out in order to solicit corporation and ease up
patient.

Measurement Criteria: Patient willingly takes x-ray.
OUTPUT 5: Radiographic Stocks
DEFINITION: Maintained stocks of items required in the radiographic

section such as films, contrasts and chemicals to ensure
availability when ever needed.
Measurement Criteria: No stock outs/ no expired stocks
OUTPUT 6: Filed x-ray films
DEFINITION: Maintained a filing system to ensure safe custody of images

and easy retrieval.
Measurement Criteria: Images safe and retrieved within five minutes after
request.
JOB ANALYSIS
1. Education
Grade 12; Diploma in Radiography
2. Experience
2 year months relevant experience
3. Problem Solving
Selects sets of exposure in production of geographic images. Part of the
body, thickness, density of tissue and pathology play a major role in
selection process.
4. Decision Making
Decides on the best projection to give to the doctor upon production of a
radiographic image.
5. Communication
Carries pre-radiographic counseling of the patient; and fills in Doctor’s
request forms after production of the radiographic image.
Interacts with patients, doctors, nurses, pharmacy, reception and suppliers
on issues involving provision of radiographic image.
7. Supervision
Nil save for the part time radiographic staff
8. Risks
Ionising effects in radiographic, which include somatic and genetic effects.
Custodian of X-ray machines, film cassettes, processor, contrast media
and films.

Poor analysis of the image by the doctor, wastage of films, chemicals.
Radiographs lacking photographic density.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: MEDICAL ASSISTANT/CLINICAL OFFICER

GRADE:
SECTION: MEDICAL
DEPARTMENT: MEDICAL
REPORTS TO: Sister In Charge
Main Purpose Of The Job:

To offer simple procedures in order to treat a patient.
KEY RESULT AREAS
OUTPUT 1: Theatre Procedures
DEFINITION: Performed simple theatre on patients in OPD in order to

relieve patient the ailment.
KR: NS
Mc: Operation successful
OUTPUT 2: Screen
DEFINITION: Screened patients in order to diagnose ailments.
KR: NS
MC:
OUTPUT 3: Cannulations
Set up IV cannulations, catneration as part of treatment to

the patient.
KR: NS/Patient
MC:
OUTPUT 4 Counseled Patients
DEFINITION: Provided counseling services to the patients in order to

prepare them psychological for the examination and
treatment they have to under go.
KR: NS
MC: Patient relaxed
JOB ANALYSIS
1. Education
Grade 12; Diploma in Medical Sciences
2. Experience
2 years relevant experience
3. Problem Solving
Deals with issues of clinical natures such as screening of patients,
carrying out minor theatre procedures requiring analysis of the issue at
hand. Lab and or Radiographic results important guide.
4. Decision Making
Recommends type of drugs to give to patient and decides on the
performance of simple theatre procedures.
5. Communication
Counsels patients, gives handover and writes simple reports on
procedures or treatment given to patient handled.
Interacts mostly with patients, surgeons when a third hand is required in
the theatre, nurses and other medical staff on nursing care and treatment
matters.
7. Supervision
No staff undercharge.
8. Risks
Chances of contracting a disease during course of duty.

Responsible for clinical equipment such as BP machines, thermometers.

Mismanagement of the patient and thus portray a bad image of the
Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………

Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: ASSISTANT DISPENSER/DISPENSING ASSISTANT

GRADE:
SECTION:
DEPARTMENT:
REPORTS TO:
Main Purpose Of The Job
To dispense drugs to patients so that the patients commence treatment
KEY RESULT AREAS
OUTPUT I: Dispensed Drugs
DEFINITION: Dispensed drugs to the patient/wards so as to meet the

Prescription from the medical officer.
KR: Pharmacy Technologists

MC: Drugs to be dispensed 5 minutes after the prescription has
been received.
OUTPUT 2: Cost Drugs
DEFINITION: Cost the medicine on a prescription in order to indicate the

Price which the patient has to pay for the prescribed drugs.
KR: Pharmacy Technologist

MC: Bill calculated in two(2) minutes.
OUTPUT 3: Explained Dosage
DEFINITION: Explained the dosage of drugs to patients so that the patient

is aware of the quantities and frequencies of taking
the
Drugs.
KR: Pharmacy Technologist/ Patient
MC: Patient understood the explanation
JOB ANALYSIS
1. Education
Grade 12; certificate in Pharmacy Technology
2. Experience
1 year relevant experience
3. Problem Solving
Involved mainly in issues involving dispensing and costing of drugs.
Prescriptions from the doctor and drugs price chart vital guide.
4. Decision Making
Recommends a close substitute drug when the prescribed drug is not
available in Centre pharmacy.
5. Communication
Explains drug dosage to the patients, costs drugs and writes dosage
labels.
Interacts mostly with patients mainly in dispensing drugs, Cashiers in
costing drugs, Nurses and Doctors for clarifications on the prescriptions.
7. Supervision
No staff undercharge.
8. Risks
Works under office environment in the pharmacy with some discomfort.

Custodian of dosage labels and other stationery and small tools.

Mismanagement of the patient due to over dose or wrong dispensation of
drugs.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: SISTER IN CHARGE

GRADE:
SECTION:
DEPARTMENT:
REPORTS TO:
Main Purpose Of The Job
Managed nurses and collateral services in line with the current nursing practicing
to ensure standard nursing care and optimum use of resources.
KEY RESULT AREAS
OUTPUT 1: Planned Staff Roster
DEFINITION: Planned and prepared duty roster for nurses under-charge to

ensure coordinated and availability of nursing of staff in the
sections at all times.
KR: Nurse superintendent

MC: Nurses available in all shifts
DEFINITION: Supervised staff under charge to ensure that they provide

quality nursing care to the patients.
KR: NS
MC : Less/no complaints from patients
OUTPUT 3: Counseled Patients
DEFINITION: Counseled patients/relatives on the health condition of the

patient in order to enlist support and acceptance of the
prevailing patient’s condition.
KR: NS
MC: Condition accepted
OUTPUT 4: Controlled usage
DEFINITION: Controlled usage of medical/surgical supplies to ensure that

Supplies are used economically and only for the intended
Purpose.
KR: NS
MC: No misuse of supplies
OUTPUT 5: Clean environment

DEFINITION: Liaised with maid supervisor to ensure that wards and
surroundings are clean.
KR: NS
MC : Clean environment
OUTPUT 6: Sectional Estimates

DEFINITION: Prepared a list of requirements such as hospital equipment
in order that the same ordered for use in the section.
KR: NS
MC: Demand lists prepared before stock-outs.
JOB ANALYSIS
1. Education
Grade 12; Registered Nurse and Midwifery Certificates
2. Experience
3. Problem Solving
Deals with issues of supervision of nursing care and auxiliary services,
makes schedules for staff and counsels both patients and staff
undercharge requiring both tact and human relations skills and personal
understanding.
4. Decision Making
Makes decisions on the sectional staffing in each shifts, determines the
targets and quality levels of sectional output. Has discretion in time tabling
staff undercharge.
5. Communication
Counsels patients and gives report to doctor, discusses progress of work
with nurses and prepares duty roster and monthly statistics reports.
Liaises with other departments on hospital operational issues Interacts
with patients, nurses and other medical staff on nursing care and
treatment matters.
7. Supervision
Supervises : Nurses – 22
Maid supervisor - 1
8. Risks
Chances of contracting a disease during course of duty. Slight discomfort
from irate patients.

Responsible for ward stationery, linen, surgical supplies and equipment
such as BP machines, thermometers.

Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: REGISTERED NURSE

GRADE:
SECTION:
DEPARTMENT:
REPORTS TO:
Main Purpose of the Job:
To provide nursing care to patients in order to facilitate recovery of patients from

ailments.
KEY RESULT AREAS
OUTPUT 1: Nursing care
DEFINITION: Provided general care to the patients to ensure their speed

physical
and psychological recovery.
OUTPUT 2: Preliminary assessment
DEFINITION: Made preliminary assessment of the illness, including taking

Weights and temperature in order to assist in the early
diagnosis of the disease by the doctor.
KR: NS
MC: Preliminary assessment well documented
OUTPUT 3: Public Liaison
DEFINITION: Attended to relatives/visitors in order to appraise them on the

Progress being made by the patient.
KR: NS
Mc:
OUTPUT 4: Administered Treatment
DEFINITION: Administered treatment such as giving drugs, injections to in

patients according to treatment in order to effect the
treatment and dosage prescribed by the doctor.
KR: NS
MC: Drugs dispensed as per schedule outlined by the doctor.
OUTPUT 5: Patients Report
DEFINITION: Prepared reports on admitted patients or those on

Observation in order to keep track of admissions.
KR: NS
MC : All patients in admission/observation recorded
OUTPUT 6: Effected Admissions
DEFINITION: Guided the patients and allocated patients a bed in order to

effect an admission as per doctor’s instruction.
OUTPUT 7: (Applicable only to MW): Deliveries
DEFINITION: Conducted deliveries in order to ensure that the expectant

Mothers give birth safely.
KR: NC
MC: Safe delivery.
JOB ANALYSIS
1. Education
2. Experience
3. Problem Solving
Deals with issues of nursing care involving giving of baths to patients and
taking vital observations and giving of drugs requiring patience and care.
4. Decision Making
Takes operational decisions in provision of nursing care; Assesses
admission procedure and has discretion when dealing with visitors for the
patients.
5. Communication
Counsels patients and gives report to sister in Charge and or Doctor
concerning the patient’s condition; writes reports on admitted patients or
those on observation.
Interacts with nurses, superior, maids and patients in the course of giving
nursing care.
7. Supervision
Supervises : Nurses –
Maid - 1
8. Risks

Responsible for clinical instruments, linen, surgical supplies and
equipment such as BP machines, thermometers.

Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: RECEPTIONOST

GRADE:
SECTION: FINANCE
DEPARTMENT: FINANCE

To receive and attend to clients in a pleasant manner in order to reflect the
Centre’s good image.
KEY RESULT AREAS
OUTPUT 1: Received Clients

Definition: Welcomed clients to the Centre in a courtesy and expeditiously
manner in order to make the client feel wanted and cared for thus
establishing a positive rapport on first contact.
KEY RECEIVERS: Reception Nurse on Duty

Measurement Criteria: Happy clients.
OUTPUT 2: Pulled out files

Definition: Pulls out files for patients and lead them to the Doctors so than they
are seen by the Doctors.
Measurement Criteria: File pulled out in two minutes after getting the name
of the client.
OUTPUT 3: Delivered Results

Definition: Delivered laboratory/x-ray results to the Doctor’s room so that
further diagnosis by the Doctor is carried out.

Measurement Criteria: Results taken to the Doctor/ward on immediate
receipt/retrieval.
OUTPUT 4: MAINTAINED DAILY ENTRIES BOOK
Definition: recorded particulars of patients that have visited the Centre in order
to maintain attendance statistics.
KEY RECEIVERS: Reception Nurse on Duty.

Measurement Criteria: Clean and reliable statistics.
OUTPUT 5: MAINTAINED FILES

Definition: Filed records of patients for safe custody and easy retrieval.
KEY RECEIVERS: Reception Nurse on Duty /Patient
Measurement Criteria: File and or records not misplaced; file retrieved within
two minutes after getting the name of the patient.
JOB ANALYSIS
1. Education
Grade 12; Certificate in Customer Care.
2. Experience
3. Problem Solving
Deals with client handling requiring courtesy creativity and tact .
Convincing reasons or information to be given if a client has to be
satisfied. Good hospitality required to make a client feel welcomed.
4. Decision Making
Makes decision on patient bookings, appointments and consulting with
clinics. Has discretion in deciding which patient to see the Doctor first
especially in an emergency.
5. Communication
Talks to clients at the reception, signs patient profiles and medical health
insurance forms.
Interacts with nurses, doctors when taking patient profiles and when
ushering in a patient or taking results. Frequency is depended on the
occurrence of an occurrence as stated.
7. Supervision
Nil
8. Risks
Works in an office environment but faces discomfort from irate clients.
Shared responsibility of Reception TV; radio; wall clock and other
Reception assets.

Loss of public image by the Institution as office is a front desk and cardinal
to customer care.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: ASSITANT ACCOUNTANT

GRADE:
SECTION: FINANCE
DEPARTMENT: FINANCE

To prepare financial statements of Centre operations to ensure follow up by
management.
KEY RESULT AREAS
OUTPUT 1: Creditors’ Schedule

Definition: Prepared creditors’ schedule to show the Centre’s indebtedness
and due dates for invoices.
KEY RECEIVERS: Senior Assistant Accountant

Measurement Criteria: Schedules completion time – 1 week
OUTPUT 2: Creditors’ Ledger

Definition: Prepared creditors’ ledger in order to ensure proper accounting of
creditors’ transactions with the Centre.
Measurement Criteria: Creditors’ ledger correctly updated.
OUTPUT 3: MANAGEMENT ACCOUNTS

Definition: Prepared Management accounts on operations of the Centre in
order to give Management basis on which to make business
decision.

Measurement Criteria: Timely and accurate information.
OUTPUT 4: PAY ROLL REPORTS

Definition: prepared payroll reports for full time, consultants and part time staff
to ensure that emoluments for staff are paid.
KEY RECEIVERS: Senior Assistant Accountant ; Staff.

Measurement Criteria: Correct salary payment schedules to the banks by
28th of every month for full time staff; 15th of every month for part time staff.
OUTPUT 5: STATUTORY DEDUCTIONS REPORT

Definition: Prepared ZRA and NAPSA statutory deductions report to ensure
compliance with the respective statutory obligations.
KEY RECEIVERS: Senior Assistant Accountant ; NAPSA; ZRA

Measurement Criteria: NAPSA returns submitted by 10th of every month; ZRA
21ist of every month.
JOB ANALYSIS
1. Education
Grade 12; Diploma in Accounts; AAT; NATECH
2. Experience
3. Problem Solving
Deals with issues of accounting nature requiring preparation of financial
documents and statements and analysis of contents therein. Reconciles
balances. Accounting procedures and financial regulations important
guidelines.
4. Decision Making
Makes routine decisions with variations in prioritising of activities,
recommends payment of suppliers based on the cash flow.
5. Communication
Talks to supervisor and other staff on issues of transport, completes a
vehicle log book.
Interacts with staff from other departments; superior and peers on financial
issues. Is in contact with suppliers on payments and staff on staff related
issues such as salary advance and leave days. NAPSA, ZRA for statutory
obligations.
7. Supervision
Accounts Assistant – 1
Cashier - 3
8. Risks
Office conditions.

Computer and office furniture.

May occur but repairable to some extent. Superior checks work.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: MAID

GRADE:
REPORTS TO: MAIDS SUPERVISOR

To carry out all cleaning activities at the Centre to ensure a clean and hygienic
work environment.
KEY RESULT AREAS
OUTPUT 1 : CLEAN ENVIRONMENT

DEFINITION: Cleaned floors, toilets, bathrooms, windows, and tables to
ensure that the Centre’s operations are carried out in a clean
and conducive environment.
Measurement Criteria: Clean environment at all times
OUTPUT 2: SHINED FLOORS

Definition: Polished floors to protect floor surfaces and give an attractive shine
floor surfaces.
KEY RECEIVERS: Maid Supervisor
Measurement Criteria: Shining floors.
OUTPUT 3: CLEAN LINEN

Definition: Washed and ironed hospital linen to ensure that the same is clean
and safe to use by patients.
KEY RECEIVERS: Maid Supervisor; Patients

Measurement Criteria: Clean and well pressed linen.
OUTPUT 4: EMPTIED BINS
Definition: Emptied bins to ensure that litter is disposed off.

KEY RECEIVERS: Maid Supervisor
Measurement Criteria: Empty bins.
JOB ANALYSIS
1. Education
2. Experience
3. Problem Solving
ordinate; Little or no exchange of information involved.
4. Decision Making
Works under instructions ; decisions mainly embodied in self-evaluation
on amount of work done and or on the apparent quality which is verified at
a higher level.
5. Communication
Limited exchange of information when cleaning, receiving instructions and
reporting back to superior on work progress or obtaining cleaning
materials.
Interacts mostly at lower levels with peers on work progress; superior-
subordinate interaction.
7. Supervision
Nil
8. Risks
Cleans hospital environment .

Custodian of smalls tools such mops and brooms – all consumables or
semi-consumables.

Dirty environment leading to a negative image for the Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: MAIDS SUPERVISOR

GRADE:
REPORTS TO: SISTER IN CHARGE

To supervise cleaning services at the Centre in order to have a safe and hygienic
environment for all hospital activities.
KEY RESULT AREAS
OUTPUT 1: Supervised Maids

Definition: Supervised maids to ensure that linen, floors, toilets, bathrooms,
windows are cleaned to acceptable standards.
KEY RECEIVERS: Sister In Charge

Measurement Criteria: Clean environment all the time.
OUTPUT 2: Duty Roster

Definition: Drew up a duty roster for maids to ensure that all shifts are covered
and that maids are evenly time tabled.
Measurement Criteria: Each shift covered by an appropriate number of
maids.
OUTPUT 3: Issued Cleaning Materials

Definition: Issued cleaning materials to maids to ensure control and economic
usage of such materials.
Measurement Criteria: No stock outs of cleaning materials
OUTPUT 4: Clean Linen

Definition: Washed and pressed linen to ensure that hospital linen is clean and
safe to use by patients.
Measurement Criteria: Clean and pressed linen.
1. Education
Grade 12 Certificate
2. Experience
One (1) years minimum experience.
3. Problem Solving
Solves problems of supervisory nature of maids requiring time tabling of staff
undercharge and supervision of actual cleaning work.
4. Decision Making
Makes decisions on the quality of cleanliness of floors, windows. Has
discretion on the timetabling of staff undercharge.
5. Communication
Writes timetables for maids, issues instructions to maids and reports progress
of work to superior. Appraises staff undercharge.
Interacts with superior and other sectional heads on cleaning activities. In
constant with maids in performing duties.
7. Supervision
Supervises – Maids – 12
8. Risks
Works in an office environment involving supervision of cleaning. Discomfort
when moving up and down to supervise staff.

Iron,; Dryer, lab coats Controls various laboratory equipment and apparatus
and reagents.

Dirty environment, linen, leading to loss of public institutions
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: LABORATORY ASSISTANT

GRADE:
SECTION: LABORATORY
DEPARTMENT: LABORATORY
REPORTS TO: CHIEF LABORATORY TECHNOLOGIST

To clean floors and other laboratory accessories in order to have a safe and
hygienic environment in the laboratory.
KEY RESULT AREAS
OUTPUT 1: Clean Environment

Definition: Cleaned and disinfected floors and laboratory equipment in order to
make the laboratory a neat place and ensure safe practices in
using laboratory equipment.
KEY RECEIVERS: Chief Laboratory Technologist

Measurement Criteria: Clean environment and safe equipment all the time.
OUTPUT 2: Disinfectants
Definition: Mixed chemicals in order to make disinfectant required for
disinfections of floors and equipment in the laboratory.
Measurement Criteria: Correct disinfectant made.
OUTPUT 3: Delivered Sub Contracted Samples

Definition: Delivered to other labs sub contracted samples in order to enable
the sub contracted labs to carry out a diagnosis test on behalf of
the Centre.

Measurement Criteria: Samples delivered and collected in good time.
OUTPUT 4: Lab Result Deliveries
Definition: Delivered Lab results to the Doctors so that the further screening of
the patient is done based on the sample results.
KEY RECEIVERS: Chief Laboratory Technologist; Doctor

Measurement Criteria: Results reaches Doctor within five minutes after the
sample diagnosis is completed.
OUTPUT 5 Laboratory Returns

Definition: Compiled monthly laboratory returns in order to know the number of
tests carried out in the month.
KEY RECEIVERS: Chief Laboratory Technologist.

Measurement Criteria: comprehensive and accurate draft on the tests done.
1. Education
Grade 12 Certificate; Job On Training
2. Experience
Six (6) months minimum experience.
3. Problem Solving
Solves problems involving making of disinfectants requiring accuracy in
mixing chemicals; minor ratio calculations. Supervisor gives required
guidance.
4. Decision Making
Makes decisions on the quality of cleanliness of floors, laboratory equipment
as self assessment while performing the actual activity/ies. Supervisor gives
judgment on the final quality and or standard.
5. Communication
Writes monthly returns on tests done in the laboratory. Reports progress to
superior.
Interacts with superior and Doctors when taking samples also outside labs
and other Clinics; Receptionist for picking up results.
7. Supervision
Nil
8. Risks
Handles samples and mixes chemicals when making disinfectants.
Small tools such as brooms; implied responsibility on reagents.
Wrong reagents mixtures may lead to wrong results and this may be
catastrophic to the patient.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JOB DESCRIPTION
JOB TITLE: ENROLLED NURSE

GRADE:
SECTION:
DEPARTMENT:
REPORTS TO:
Main Purpose of the Job:
To provide nursing care to patients in order to facilitate recovery of patients from

ailments.
KEY RESULT AREAS
OUTPUT 1: Nursing care
DEFINITION: Provided general care to the patients to ensure their speed

physical
and psychological recovery.
OUTPUT 2: Preliminary assessment
DEFINITION: Made preliminary assessment of the illness, including taking

Weights and temperature in order to assist in the early
diagnosis of the disease by the doctor.
KR: NS
MC: Preliminary assessment well documented
OUTPUT 3: Public Liaison
DEFINITION: Attended to relatives/visitors in order to appraise them on the

Progress being made by the patient.
KR: NS
Mc:
OUTPUT 4: Administered Treatment
DEFINITION: Administered treatment such as giving drugs, injections to in

patients according to treatment in order to effect the
treatment and dosage prescribed by the doctor.
KR: NS
MC: Drugs dispensed as per schedule outlined by the doctor.
OUTPUT 5: Patients Report
DEFINITION: Prepared reports on admitted patients or those on

Observation in order to keep track of admissions.
KR: NS
MC : All patients in admission/observation recorded
OUTPUT 6: Effected Admissions
DEFINITION: Guided the patients and allocated patients a bed in order to

effect an admission as per doctor’s instruction.
OUTPUT 7: (Applicable only to MW): Deliveries
DEFINITION: Conducted deliveries in order to ensure that the expectant

Mothers give birth safely.
KR: NC
MC: Safe delivery.
JOB ANALYSIS
1. Education
2. Experience
3. Problem Solving
Deals with issues of nursing care involving giving of baths to patients and
taking vital observations and giving of drugs requiring patience and care.
4. Decision Making
Takes operational decisions in provision of nursing care; Assesses
admission procedure and has discretion when dealing with visitors for the
patients.
5. Communication
Counsels patients and gives report to sister in Charge and or Doctor
concerning the patient’s condition; writes reports on admitted patients or
those on observation.
Interacts with nurses, superior, maids and patients in the course of giving
nursing care.
7. Supervision
Supervises : Nurses –
Maid - 1
8. Risks

Responsible for clinical instruments, linen, surgical supplies and
equipment such as BP machines, thermometers.

Centre.
Signature:
Job Holder : …………………………………… Date:…………………………
Manager : …………………………………… Date:…………………………
Analyst : …………………………………… Date:…………………………

JD Administrative Assistant

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ST JOHN’S MEDICAL CENTRE

JOB TITLE: PHARMACY TECHNOLOGIST

MAIN PURPOSE OF THE JOB

KEY RESULT AREAS

OUTPUT 1: YEARLY DRUGS BUDGET

KEY RECEIVERS: Chief Medical Officer, Accountant

OUTPUT 2: Supervised Staff

OUTPUT 3: Procured Drugs

OUTPUT 4: Cost Drugs

OUTPUT 6: Ward Supplies

OUTPUT 7: Stock Takings

JOB ANALYSIS SECTION

9. Responsibility For Assets

10. Consequences Of Error

Job Holder : …………………………………… Date:…………………………

Manager : …………………………………… Date:…………………………

Analyst : …………………………………… Date:…………………………

JOB TITLE: ADMINISTRATIVE ASSISTANT

MAIN PURPOSE OF THE JOB

KEY RESULT AREAS

OUTPUT 1: Coordinated Transport

KEY RECEIVERS: Chief Medical Officer, Requesting Officer

OUTPUT 2: Supervised Staff

OUTPUT 3: Procured Centre Items

OUTPUT 4: VEHICLE/EQUIPMENT MANTAINANCE

OUTPUT 6: Doctors’ Time Tables

OUTPUT 7: Clean Surrounding

JOB ANALYSIS SECTION

9. Responsibility For Assets

10. Consequences Of Error

Job Holder : …………………………………… Date:…………………………

Manager : …………………………………… Date:…………………………

Analyst : …………………………………… Date:…………………………

JOB TITLE: NURSE SUPERINTENDANT

REPORTS TO: CHIEF MEDICAL OFFICER

MAIN PURPOSE OF THE JOB

KEY RESULT AREAS

OUTPUT 1: Duty Roster

KEY RECEIVERS: Chief Medical Officer.

OUTPUT 2: Supervised Staff

OUTPUT 3: Hospital Statistics

OUTPUT 4: NURSING CARE

OUTPUT 5: Counseled Staff

OUTPUT 7: Patient Movements

JOB ANALYSIS SECTION

9. Responsibility For Assets

10. Consequences Of Error

Job Holder : …………………………………… Date:…………………………

Manager : …………………………………… Date:…………………………

Analyst : …………………………………… Date:…………………………

JOB TITLE: Senior Assistant Accountant

REPORTS TO: ACCOUNTANT (PART TIME)

MAIN PURPOSE OF THE JOB

KEY RESULT AREAS

OUTPUT 1: Financial Year End Statements

KEY RECEIVERS: Accountant; Chief Medical Officer; External Auditors.

OUTPUT 2: Supervised Staff

OUTPUT 3: Monthly Management Accounts

OUTPUT 4: Bank Reconciliation Statement

OUTPUT 5: Cost Reduction

Measurement Criteria: Reduction in costs/ no over expenditure

OUTPUT 6: Passed Payments

Measurement Criteria: No unauthorized expenditure.

OUTPUT 7: Bank Deposits