“A STUDY ON QUALITY OF WORK LIFE

WITH REFERENCE TO FOREST INDUSTRIES

TRAVANCORE LIMITED ALUVA”

Project report submitted to Mahatma Gandhi University, Kottayam in partial fulfillment

to requirements for the award of degree of

BACHELOR OF BUSINESS ADMINISTRATION

Submitted By

ADARSH RENU

Registration No: 170021091014

Under the guidance of

Mrs. RAGHI K.K

S. N.M COLLEGE, MALIANKARA

2017- 2020
 DECLARATION
I hereby declared that the project work titled “A STUDY ON QUALITY OF WORK
LIFE WITH REFERENCE TO FOREST INDUSTRIES TRAVANCORE LIMITED
ALUVA” submitted in partial fulfillment of the requirement for the degree Bachelor
of Business Administration to the Mahatma Gandhi University, Kottayam is a record
of bonafide work done by me during 2019-2020 under the supervision of Mrs.
RAGHI K.K, Assistant Professor, Department of Commerce, S.N.M COLLEGE,
MALIANKARA, and that no part of this report has formed the basis for the award
of any other Degree, Diploma, Associate, Fellowship or any other similar title or
recognition in any other institution.

ADARSH RENU

170021091014
 ACKNOWLEDGMENT

First and foremost, I think the lord almighty for his perpetual showers of
blessings, which led to the successful completion of my project. It gives me immense
pleasure to present this project.

I express my heartiest gratitude to Dr. C. M RAJEEV, Principal, SNM

College, Maliankara for his support and encouragement.

I express my sincere thanks to Dr. U. R KRISHNAKUMAR, Head of the

Department of Commerce who had mentored me throughout the course of my work
and for all his support to complete my work.

This work has been completed under the guidance of Mrs. RAGHI K. K,
Assistant Professor who kept on motivating me to put in my best effort. I express
my heartiest gratitude for her valuable guidance throughout the successful
completion of the study.

I would like to express to express my sincere thanks to all staff of FIT,

ALUVA, for their sincere co-operation and timely help for the execution of this
work.

I express my gratitude to all the faculty members of the department for their
valuable suggestions. I am greatly indebted to each one of them.

I also thank my family and friends for their help and encouragement.

ADARSH RENU
 S. N. M COLLEGE, MALIANKARA

DEPARTMENT OF COMMERCE

CERTIFICATE

This is to certify that the project work entitled “A STUDY ON QUALITY OF

WORK LIFE WITH REFERENCE TO FOREST INDUSTRIES TRAVANCORE
LIMITED ALUVA ” is a bonafide record of work done by Mr. ADARSH RENU
submitted in partial fulfillment of the requirements for the degree of Bachelor of
Business Administration of Mahatma Gandhi University, Kottayam during the
period of 2019-2020. It is also certified that this project work has not formed a part
of any other Degree/ Diploma/ Associate ship/ Fellowship/ or other similar title by
this candidate.

Project Guide: Head of Department:

Mrs. RAGHI K.K Dr. U. R KRISHNAKUMAR

Assistant Professor Assistant Professor

Department of Commerce Department of Commerce

S. N. M College, Maliankara S. N. M College, Maliankara

External Examiner:

Place:

Date:
 CHAPTER 1
INTRODUCTION
 CHAPTER 2
INDUSTRIAL PROFILE
&
COMPANY PROFILE
 CHAPTER 3
REVIEW OF LITERATURE
&
THEORITICAL FRAMEWORK
 CHAPTER 4
RESEARCH METHODOLOGY
 CHAPTER 5
DATA ANALYSIS
&
INTERPRETATION
 CHAPTER 6
FINDINGS, SUGGESTIONS
AND CONCLUSION
BIBLIOGRAPHY
 BIBLIOGRAPHY

 Anita, B., & Subha Rao, P., Quality of Work Life in Commercial Banks,
Discovery Publishing House, New Delhi, 1998.

 A.S., A. (2011, October). QWL comparative study in public and private sector
enterprises in kerala India.

 Bhatnagar, R. S. (2009). Talent management – competency development: key to

global leadership. Industrial and Commercial Training , Vol. 41 No. 3 pp. 118-
132.

 C. R. Kothari. (2004). Research Methodology. New Delhi: Sage Publication.

 Cameron, D. W. (2011). Developing management skills. New jersey: printice hall.
 Chakraborthy S.K., Managerial Effectiveness and Quality of Work Life : Indian
Insights, New Delhi : Tata Mcgraw Hill, 1997.

 Cooper, D., Schindler, P., & sharma, J. K. (2012). Business Research Methods.
New Delhi: McGraw-Hill education (India)private Limited.

 Davar, R. S., Personnel Management and Industrial Relations, Vikas Publishing

House (P) Ltd., New Delhi, 2004.

 Davis, K.and Newstrom, J.W.(1985), “Human Behaviour At Work :

Organizational Behaviour”, McGraw – Hill Book Company, New York.

 Dessler, Gary, Human Resource Management, Prentice-Hall of India (P) Ltd.,

New Delhi, 2004.

 Frank Blacker and Sylvia Shimmin, Applying Psychology in Organizations, New

York : Methuen Inc. 1984.

 Goel S.S., Quality of Wok Life Programmes, Personnel Today, Oct- Dec 2005.
216

 Hair, J., Black, W., Babin, B., & Anderson, R. (2010). Multivariate Data Analysis.
Pearson prentice Hall.
 How does the “Quality of Work Life” affect the working climate of an
organisation – www.blog.timesjobs.com
  Jackson, S. F. (2003). Executive development: meeting the needs of top teams and
boards. Journal of Management Development , 185-265.

 Jayan, C. ( 2006). Emotional Competence, Personality and Job Attitudes as

Predictors of Job Performance. Journal of the Indian Academy of Applied
Psychology, Vol. 32, No.2, 135-144.

 Kothari, C. R. (2004). Research Methodology - Methods and Techniques. Wishwa

Prakashan.

 Lee, M. Ozley and Judith S. Ball “Quality of Work Life: Initiating successful
efforts in Labour Management Organisation “. The Personnel Administration,
Vol, 27, No. 5, May (1982), P.27 quoted in Edwin B. Flippo, op: cit., p.412.

 Leonard Schlesigner and Richard Walton, Unpublished background paper for the
Resources and Review Committee, Harvard Graduate School of Business
Administration.

 Luthans F (2005), Organisational Behaviour, McGraw – Hill Company, New

York.

 M.S. Srinivasan, Motivation and Human Growth: A Developmental Perspective,

Journal of Human Values, (2008), Sage publications New Delhi.

 Maccoby M.Emotional Attitudes and Political Choices, Politics & Society, 2(2),
1972,

Websites referred:
 www.shrm.org
 www.emeraldinsight.com
 www.citehr.com
 www.academicsuohio.edu
 www.gramenfoundation.org
 www.slideshare.net
 www.unh.edu
 www.competencygroup.com
 www.managementstudyguide.com
 www.youemploymentbiz.com
 www.ncbi.nlm.nih.gov
 QUESTIONNAIRE

Dear sir/madam,

I am Adarsh Renu, pursing BBA from SNM College Maliankara. As

part of Mahatma Gandhi University Curriculum, I have under taken a research study on the
Topic “A study on QUALITY OF WORK LIFE” with special reference to FOREST
INDUSTRIES TRAVANCORE LIMITED ALUVA . In this regard please furnish
necessary details for the questions below to do my project successfully. Assure you that the
information will kept confidential and used only for the purpose of my study.

Thanking you

Yours sincerely

Adarsh Renu

Name :

Designation :

Age :

Gender : Male Female

1. How do you rate your current job?

A. Excellent

B. Good

C. Satisfactory

D. Poor
2. How many years of experience you have?

A. 1-5

B. 6-10

C. 11-15

D. 16 and above

3. Can you maintain your privacy regarding personal matters

A. Strongly agree

B. Agree

C. Neutral

D. Disagree

4. You feel free to offer comments and suggestion to the supervisors/superiors

A. Always

B. Sometimes

C. Often

D. Rarely

5. How do you rate the relation with the colleagues in the company

A. Excellent

B. Good

C. Average

D. Poor

6. Rate the aware of your health in spite of the nature of your job

A. Excellent
 B. Good

C. Average

D. Poor

7. What do you feel about the disciplinary action taken by the company

A. Often

B. Sometimes

C. Rarely

D. Never

8. Rate the training program of your company

A. Excellent

B. Good

C. Average

D Poor

9. What do you think about the quality of the tools and machines in your company?

A. Excellent

B. Good

C. Average

D. Poor

10. Are you satisfied with the welfare measures provided with the company?

A. Highly satisfied

B. Satisfied

C. Neutral

D. Dissatisfied
11. How do you feel about the salary and other allowance provided by your company?

A. Excellent

B. Good

C. Average

D. Poor

12. The working hours and shift Working hours of your company is satisfactory

A. Highly satisfied

B. satisfied

C. Neutral

D. Dissatisfied

13. How do you feel about the promotion policy of your company?

A. Excellent

B. Good

C. Average

D. Poor

14. Do you have the freedom to do your job?

A. Excellent

B. Good

C. Average

D. Poor

15. How do you feel the leave benefits provided by your company?

A. Excellent

B. Good
 C. Average

D. Poor

16. Are you satisfied with the procedure of receiving instructions from your supervisors?

A. Highly satisfied

B. satisfied

C. Neutral

D. Dissatisfied

17. State your opinion about the recruitment procedure in the company

A. Excellent

B. Good

C. Average

D. Poor

18. What do you feel about the support from the trade union/association to protect your
rights in the company.

A. Excellent

B. Good

C. Average

D. Poor

19. Workers participation in management solves the issues of work related problem.

A. Highly agree

B. Neutral

C. Disagree

D. Highly disagree
20. How do rate the medical facilities provided by the concern

A. Excellent

B. Good

C. Average

D. Poor