CHAPTER 1

INTRODUTION

1
distress. By reading and listening to statements you can then turn things around.

3. SCOPE OF THE STUDY1.1 INTRODUCTION

JOB SATISFACTION is the level of contentment a person feels regarding his or her job.
This feeling is mainly based on an individual’s perception of satisfaction. Job satisfaction
can be influenced by a person’s ability to complete required tasks, the level of
communication in an organization, and the way management treats employees. Affective job
satisfaction is a person’s emotional feeling about the job as a whole. Cognitive job
satisfaction is how satisfied employees feel concerning some aspect of their job, such as pay,
hours, or benefits

whole organization face challenges in accurately measuring job satisfaction, as the definition
of satisfaction can differ among various people within an organization. However most
organizations realize that worker’s level of job satisfaction can impact their job performance,
and thus determining metrics is crucial to create strong efficiency.

Despite widespread belief to the contrary, studies have shown that high-performing
employees do not feel satisfied with their job simply as a result of to high-level titles or
increased pay . This lack of correlation is a significant concern for organization, since studies
also reveal that the implementation of positive human resource practices results in financial
gain for the organizations. The cost of employees is quite high and creating satisfaction
relevant to the return on this investment is par amount. Simply put positive work
measurement and increased shareholder value are directly related.

2
2.STATEMENT OF PROBLEM

The following study is undertaken for searching “ A STUDY ON THE JOB

SATISFACTION LEVEL OF EMPLOYEES IN THE STEEL INDUTRIALS KERALA
LIMITED KAYARAMPARA, PLAKKAD(DIST) ’’.

Job satisfaction is an important aspect of any company when there is a problem with job
satisfaction, there can be decreased work flow, or workers who just do not care . a
management lead focus group or a survey is one way to find out how satisfied or unsatisfied
the employee is .

You can then work to rectify the situations that are causing

Job satisfaction is an important output that employee for organization , It is comprises of

extrinsic and intrinsic factors and helps maintain an able and willing work forces and The
study made on the topic of job satisfaction will reveal of factor of feelings of employees.This
report is useful for the management of the company to know the satisfaction levels of
employees and they can take measures to increase productivity

4 . OBJECTIVE OF THE STUDY

a)primary objectives

primary data those data which are collected directly by way of

questionnaire,survey,direct interviews etc. the method of used primary data collection
is questionnaire. The questinnire consist of a numbered and arranged in a definite
order in a form the investigator has conducted pre- test of test of of questionnaire test
the validity of the same.necesary help were provided to answer questionnaire.
7. RESEARCH METHODOLOGY

3
Research methodology is the systematic way to solve problems. It is the description and
justification of various methods of conducting research. It’s indeed of the following details.



 The basic design of the study
 The nature of the sample
 The data collection techniques
 Statistical tool for analysis

TOOLS USED FOR ANALYSIS

Tools which used for analysis are as follows pie diagram, scattered diagram, bar diagram,
line diagram.

8. LIMITATION OF THE STUDY:


The research group had only limited period for studying the topic could not be fully
covered. Hence, a complete picture could not be obtained.

Confidentially matter restricts for an in depth study.

Personal bias of the respondent and their busy schedule also was a limiting factor in the
collection of the data.


The perception bias or attitude of the respondents may also act as hurdle to the study.

Quality of information highly depends on the knowledge of the respondents.

4
 CHAPTER 2

REVIEW OF LITERATURE

5
REVIEW OF LITERATURE

Robert L . Kahn reveals , “ job satisfaction does seem to reduce absence, turnover and
perhaps accident rates”

Keith Davis , “ job satisfaction is defined as favorableness or un favorableness with which the
employees view their work and results when there is a fit between job characteristic and
wants of the employees”

Locke words , “ job satisfaction is defined as a pleasurable or positive emotional state

resulting from the appraisal of one’s job or job experience”.

Further he says , “ job satisfaction is an individual general attitude towards his or her job”

Robert A. Baron : job satisfaction is the positive or negative attitude held by individuals
toward their job

Further he says , “ job satisfaction is defined as individual cognitive , affective and

evaluative reaction towards their job.

6
 CHAPTER 3

INDUSTRY PROFILE

7
INDUSTRY PROFILE

Steel is more important of any modern economy and it is a backbone of human civilization.
The per capita consumption of steel is treated as an important index of the level of socio
economic development and living standards of people in any country. It is smoothly flow of
material and income generation.

The economic growth of every country is depended on the industries of that country.
India is a developing country and focus on the development of the industries to attain
economic growth. Basically India is an agricultural country. Most of the people depends up
on agricultural products. So the government focus on industrial sector to attain economic
growth. Speaking of industries steel industries comes first, India is one of the largest
producers of steels in the world and about 18% of deposit iron one is found in India. India
ranked as the fourth largest producer of crude in the world during Jan- Nov 2010, after
China, Japan and USA as per the world association.

Steel industries mainly derive its demands from other sector like infrastructure,
aviation engineering , construction, automobiles, pipes and tubes etc. thus its intense
integration with other important segments makes it a strategic focus are for the government as
well.

India rating and research anticipates that growth in Indian steel sector will gain
momentum in 2014 on the back of growth in other economic segments. The world steel

8
association( WSA) project was shows the local steel demand in India would increase by
5.9% and 7% in 2013 and 2014 respectively.

CHAPTER 4

COMPANY PROFILE

9
COMPANY PROFILE

Steel industry is one of the basic industries in India. As one of the largest producer of the
crude steel and sponge iron it is important to focus on the development of domestic steel
production and steel production concerns. Considering the importance and also to develop
and promote the steel industrials Ltd ( SILK) in 1975. This is the government company and
one of the largest undertakings of the state. The company undertake the manufacturing
activities such as casting, forging, steel fabricated structure etc.

The company has five manufacturing units and foundry units and the foundry unit situated
in the OTTAPALAM is one of the manufacturing units of the company. The head office of
the company is situated in the ATHANI and liaison office at THIRUVANANATHAPURAM
and agency division at KOCHI. The company also has two marketing division, one power
engineering division, two fully owned subsidiary companies and two associated company in
its control.

The foundry unit of the OTTAPALAM was established as co-operative society under the
banner of ENCOS in 1968, in 1980 KERALA SIDCO taken over the company for revival
and improvements and to bring the steel based industries in KERALA under single
management. The company’s main customer is KERALA water authority, 95% of the
company’s products are consumed by the water

10
authority. So the company mainly manufactures products that are required for the water
authority that is pipes and other fittings. Other customers are industrials training department,
medical industries SHORNUR , excel classes and KERALA SIDCO

FUNCTIONAL DEPARTMENTS OF THE UNIT

The foundry unit has six functional departments

I. Production department
II. Marketing department
III. Personnel and administrative department
IV. Finance department
V. Material department
VI. Planning, control and development department

1.PRODUCTION DEPARTMENT:- The department main aim is to produce the right

product at right time at the right price and deliver that to the required customer. This
department is engaged in manufacturing the products according to the customer need.

The department is responsible for receiving the work order for the production of new product
; calculation of the new product , inviting quotation and select favorable quotations , the
product design is made by the party. Since customer satisfaction is the main aim of every
company this departments got munch importance in making products that satisfies the need
of every customer.

2.MARKETING DEPARTMENT:-This is the department that helps the company to move

goods from the producer to the consumer. This department is responsible for verifying
demand and informing it so that the company can produce the goods according to the
demand. This department is also responsible for formulating marketing policies and
strategies. The main aim of this department is to make sure that the customer gets the right
product at the right time at the right place.

3.PERSONNEL AND ADMINISTRATIVE DEPARTMENT: In every organization

LABOUR is an essential factor in leading the company towards achieving the goal of the
organization. This department is responsible for recruitment, selection, training and
placement of right employees at the right place for the right job.

11
 The company’s total work force in 55 in that 47 workers in different sections and 8 are
executives. The company has also 44 contract based workers in order to fulfill its workforce
to increase its production.

During the peak time the company run on shifts there are two types of shift in the
company. The company provide double amount of actual wages to the employees who are
willing to work overtime one shift covers nearly 8 hours a day.

The workers have 13 paid holiday leaves under the negotiable instrument act and they are
also allowed with casual leave, earned, half pay leave and ESI leave. Each workers leave is
properly recorded in a leave car.

4.FINANCE DEPARTMENT:- This department is mainly responsible for arranging funds

needed by the company and its proper allocation. This department is under the control of
senior deputy manager and the accounts are maintained by the accounts officer. Mercantile
system is followed for recording the accounts. The company gets financial assistance from
different sources like bank, from head office, income generated by sales. The unit has a cash
credit limit of rupees 23lakhs in fund base arrangement for working capital requirement with
SBI OTTAPALAM branch. On order to get loan sanctioned the company has to submits the
details and estimate of the goods and bills. The unit also had the non fund based limit up to
rupees 8lakhs for bank guarantee and letter of credit.

The following books are mentioned :

A. Cash book
B. Debtors ledger
C. Creditors ledger
D. General ledger
E. Subsidiary ledger:-

i. Sales day book and its connected personal ledger

ii. Purchase day book and its connected personal ledger
iii. Personnel ledger
iv. CHEQUE issue registers
v. Asset register

12
 1. MATERIAL DEPARTMENT:-
The main function of this department is receiving, allocation, inspection and
storage of material in the right place. This department tries to purchase quality
materials at lower price so that the cost of production will decrease and the company
can produce better product at cheap price. This department assesses the need of the
company’s material requirement and sends the purchase requisition and then it
prepares purchase order and receives the materials after proper inspection and testing
the details are recorded in the material receiving note and send to the authorities for
payment.

The department is also responsible for keeping the goods in the right bins and keeping the
records of issues so that the material used can be easily identified. The materials purchased
by the company are C I scrap/pig iron, coke, limestone ferrosilicon, detonate powder,
graphite powder, fire clay , sodium silicate, silica sand etc. the company purchase materials
mainly from Coimbatore, Ahmadabad and Bangalore.

6.PLANNING, CONTROL & DEVELOPMENT DEPARTMENT:-

The department is a service department in the organization. The main function of this
department is to give necessary instruction to the production department in creating new
patterns. This department develops new pattern according to the need of the new product
design and calculates its cost.

The department gets information about the new pattern from the marketing department.
Then it analysis the pattern and give the report to marketing officer about the cost. This
department is also responsible for checking the quality of the product.

13
 4.2 ORGANIZATIONL STRUCTURE

MANAGING DIRECTOR

GENERAL MANAGER

SENIOR MANAGER

DEPUTY MANAGER OFFICE MANAGER

TECHNICAL MANAGER

ACCOUNT FINISHED SALES AND

S AND GOODS MARKETIN
FINANCE STORE G DEPT
DEPT

14
FOREMAN
PRODUCTION AND MAINTAINCE DEPT RAW MATERIALS AND
PURCHASE STORES DEPT

POWER POWER POWER

POWER
FORGING FORGING FORGING
FORGING
SECTION SECTION SECTION
SECTION

WORKE WORKER WORKER WORKER

R

CHAPTER 5

15
 ANALYSIS AND INTERPRETATION

S.NO NUMBER OF NUMBER OF PERCENTAGE

YEARS RESPONDENTS
01 O - 10 02 6.67
02 10- 20 years 04 13.33
03 More than 20 years 24 80

5.1WORK EXPERIENCE OF THE EMPLOYEES IN THE COMPANY

TABLE NO :5.1
5.5.1

16
TOTAL 30 100

S.NO OPINION RESPONDENTS PERCENTAGE FIG

1 Highly satisfied 3 10 UR

2 satisfied 21 70 E
NO
5.1

90

80

70

60

50

40

30

20

10

0
0-10 YEARS

INTERPRETATION:-

From the above diagram it is understood that 80 % of the employees are having more than
20 years of experience. And 13.33% of the employees are having experience between 10-20
years. And 6.67% of the employees are having experience between 0-10 years.

5.2 OPINION ABOUT HOURS WORKED EACH WEEK

TABLE NO 5.2

17
3 Moderately satisfied 5 16.67
4 Dissatisfied 1 3.33
5 Highly dissatisfied 0 0
TOTAL 30 100

FIGURE NO 5.2

70

60

50

40

30
no of respondents
20 percentage

10

INTERPRETATION:-

From the above diagram it is clear that about 10% and 70% of the employees are highly
satisfied and satisfied respectively. About 16.67% and 3.33% of employees are moderately
satisfied and dissatisfied.

5.3 OPINION ABOUT FLEXIBILITY IN SCHEDULING

18
 TABLE NO 5.3

S.NO OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 1 3.33
2 Satisfied 21 70
3 Moderately satisfied 7 23.33
4 Dissatisfied 1 3.33
5 Highly dissatisfied 0 0
total 30 100
FIGURE NO 5.3

70

60

50

40

30
percentage
20

10

INTERPRETATION:-

From the above diagram about 3.33% and 70% of employees are highly satisfied and
satisfied respectively. About 23.33% and 3.33% of employees are moderately satisfied and
dissatisfied with flexibility in scheduling of the company

5.4 OPINION ABOUT LOCATION OF WORK

19
 TABLE NO 5.4

S.NO OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 2 6.67
2 Satisfied 15 50
3 Moderately satisfied 10 33.33
4 Dissatisfied 2 6.67
5 Highly dissatisfied 1 3.33
total 30 100

FIGURE NO 5.4

60

50

40

30

20 no of respondents

10 percentage

INTERPRETATION:-

From the above diagram about 7% and 50% are highly satisfied. And about 33%,7%and 3%
of employees are moderately satisfied, dissatisfied and highly dissatisfied respectively with
the location of work.

20
 5.5 OPINION ABOUT AMOUNT OF PAID VACATION TIME/ SICK LEAVE
OFFERED

TABLE NO 5.5
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 0 0
2 Satisfied 20 66.67
3 Moderately satisfied 5 16.67
4 Dissatisfied 3 10
5 Highly dissatisfied 2 6.67

total 30 100
FIGURE NO 5.5

70
60
50
40
30
20
no of respondents
10
Column1 percentage
0
no of respondents

INTERPRETATION:-

From the above diagram about 66.67% and 16.67% of employees are satisfied respectively.
About 10% and 6.67% of employees are dissatisfied and highly dissatisfied with the leave
offered.

21
5.6OPINION ABOUT THE SALARY PAID

TABLE NO 5.6
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 0 0
2 Satisfied 8 26.67
3 Moderately satisfied 17 56.67
4 Dissatisfied 4 13.33
5 Highly dissatisfied 1 3.33
total 30 100

FIGURE NO 5.6

60
50
40
30
20 no of respondents
10 percentage
0

INTERPRETATION:-

From the above diagram about 26.67% and 56.67% are satisfied and moderately satisfied.
And about 13.33% and 3.33% of employees are dissatisfied and highly dissatisfied
respectively with the salary provided.

22
 5.7 OPINION ABOUT OPPORTUNITIES FOR PROMOTION

TABLE NO 5.7
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 2 6.67
2 satisfied 0 33.33
3 Moderately satisfied 7 23.33
4 Dissatisfied 8 26.67
5 Highly dissatisfied 3 10
total 30 100
FIGURE NO 5.7

35

30

25

20
no of respondents
15
percentage

10

0
highly satisfied moderately dissatisfied highly
satisfied satisfied dissatisfied

INTERPRETATION:-

From the above diagram about 6.67%, 33.33%, 23.33% of employees are highly satisfied,
satisfied and moderately satisfied. And about 26.67% and 10% of employees are dissatisfied
and highly dissatisfied respectively with the opportunity for promotion.

23
 5.8 OPINION ABOUT THE BENEFITS ( HEALTH INSURANCE, LIFE
INSURANCE, ETC)

TABLE NO 5.8

S.NO OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 1 3.33
2 satisfied 19 63.33
3 Moderately satisfied 6 20
4 Dissatisfied 2 6.67
5 Highly dissatisfied 2 6.67
total 30 100
FIGURE NO 5.8

highly dissatisfied

dissatisfied

moderately satisfied percentage

no of respondents
satisfied

highly satisfied

0% 50% 100%

INTERPRETATION;-

From the above diagram about 3.33% and 63.33% of employees are highly satisfied and
satisfied respectively. About 20%, 6.67%, 6.67% of employees are moderately satisfied,
dissatisfied and highly dissatisfied with the benefits given by the company.

24
 5.9 OPINION ABOUT THE JOB SECURITY

TABLE NO 5.9
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 1 3.33
2 Satisfied 21 70
3 Moderately satisfied 5 16.67
4 Dissatisfied 2 6.67
5 Highly dissatisfied 1 3.33
total 30 100

FIGURE NO 5.9

70
60
50
40
30
20
no of respondent
10
Column1 percentage
0
no of respondent

INTERPRETATION;-

From the above diagram above 3% and 70% of employees are highly satisfied and satisfied
respectively. About 17% , 7%,3% of employees are moderately satisfied, dissatisfied and
highly dissatisfied and highly dissatisfied with the job security.

5.10 OPINION ABOUT RECOGNITION FOR WORK ACCOMPLISHED

25
 `FIGURE NO 5 10

S.NO OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 2 6.67
2 satisfied 10 33.33
3 Moderately satisfied 13 43.33

4 Dissatisfied 5 16.67
5 Highly dissatisfied 0 0
total 30 100

FIGURE NO 5.10

45
40
35
30
25
20
15
10
5 no of responts
0 percentage

INTERPRETATION:-

From the above diagram it is clear that 6.67%, 33.33% , 43.33% of employees are highly
satisfied, satisfied and moderately satisfied respectively and 16.67% of employees are
dissatisfied with recognition for the work they accomplished.

26
 5.11 OPINION ABOUT THE RELATIONSHIP WITH CO WORKERS

TABLE NO 5.11
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 2 6.67
2 Satisfied 21 70
3 Moderately satisfied 7 23.33
4 Dissatisfied 0 0
5 Highly dissatisfied 0 0
total 30 100
FIGURE NO 5.11

no of respondents

highly satisfied
satisfied
moderately satisfied
dissatisfied
highly dissatisfied

INTERPRETATION:-

From the above diagram it is clear that about 7%, 70%, 23% of employees are highly
satisfied, satisfied, and moderately satisfied respectively with their relationship with their co
workers.

OPINION ABOUT THE RELATIONSHIP WITH YOUR SUPERVISOR

27
 TABLE NO 5.12

S.NO OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 1 3.33
2 satisfied 17 63.33
3 Moderately satisfied 10 33.33
4 Dissatisfied 2 6.67
5 Highly dissatisfied 0 0
total 30 100

FIGURE NO 5.12

100%
90%
80%
70%
60%
50%
40%
30% percentage
20%
10% no of respontents
0%

INTERPRETATION:-

From the above diagram about 3.33%, 63.33% of employees are highly satisfied and
satisfied respectively. And about 33.33% and 6.67% of employees are moderately satisfied
and dissatisfied with their relationship with their supervisor.

5.12 OPINION ABOUT THE RELATIONSHIP WITH YOUR SUBORDINATES

TABLE NO 5.1328
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 5 16.67
2 Satisfied 20 66.67
3 Moderately satisfied 5 16.67
4 Dissatisfied 0 0
5 Highly dissatisfied 0 0
TOTAL 30 100
FIGURE NO 5.13

80

70

60

50

40
no of respondents
30 percentage

20

10

INTERPRETATION:-

From the above diagram it is clear that about 16.67% and 66.67% of employees are highly
satisfied and satisfied. And about 16.67% of employees are moderately satisfied with their
relationship with their subordinate

5.14 OPINION ABOUT THE OPPORTUNITIES TO UTILIZE YOUR SKILLS AND

TALENTS

29
 OPINION RESPONDENTS PERCENTAGE

1 Highly satisfied 1 3.33

2 Satisfied 10 33.33
3 Moderately satisfied 8 26.67
4 dissatisfied 11 36.67
5 Highly satisfied 0 0
total 30 100

FIGURE NO 5.14

40
35
30
25
20
15
10
5 no of respondents
0 Column1
percentage
no of respondents

INTERPRETATION:-

From the above diagram it is clear that about 3.33%, 33.33%, and 26.67% of employees
are highly satisfied, satisfied and moderately satisfied. And about 36.67% of employees are
dissatisfied with the opportunities provided to utilize their skills and talents.

5.15 OPINION ABOUT THE OPPORTUNITY PROVIDED TO LEARN NEW SKILLS

S.NO OPINION TABLE NORESPONDENTS

5.15 PERCENTAGE

30
1 Highly satisfied 2 6.67
2 satisfied 9 30
3 Moderately satisfied 8 26.67
4 Dissatisfied 11 36.67
5 Highly dissatisfied 0 0
total 30 100
FIGURE NO 5.15

no of respondents

highly satisfied
satisfied
moderately satisdfied
dissatisfied
highly dissatisfied

INTERPRETATION:

From the above diagram it is clear that about 6.67%, 30% and 26.67% of employees are
highly satisfied, satisfied, moderately. And about 36.67% of employees are dissatisfied
without having an opportunity to learn new skills.

5.16 OPINION ABOUT THE SUPPORT GIVEN FOR ADDITIONAL TRAINING AND
EDUCATION

Table no 5.16

31
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 2 6.67
2 satisfied 5 16.67
3 Moderately satisfied 7 23.33
4 Dissatisfied 15 50
5 Highly dissatisfied 1 3.33
total 30 100

FIGURE NO 5.16

highly dissatisfied

dissatisfied

moderately satisfied percentage

no of respondents
satisfied

highly satisfied

0 10 20 30 40 50 60

INTERPRETATION:-

From the above diagram about 6.67%, 16.67%, 23.33% o employees are highly satisfied,
satisfied and moderately dissatisfied respectively. And about 50% and 3.33% of employees
are dissatisfied and highly dissatisfied with additional training and educational support.

5.17 OPINION ABOUT THE VARIETY OF JOB RESPONSIBILITY

TABLE NO 5.17

32
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 1 3.33
2 Satisfied 15 50
3 Moderately satisfied 12 40
4 Dissatisfied 2 6.67
5 Highly dissatisfied 0 0
total 30 100
FIGURE NO 5.17

50
40
30
20 no of respondents
10 percentage percentage
no of respondents
0

INTERPRETATION:-

From the above diagram about 3%,50%,40% of employees are highly satisfied, satisfied and
moderately dissatisfied respectively. And about 6.67% of employees are dissatisfied with
additional training educational support.

5.18 OPINION ABOUT THE DEGREE OF INDEPENDENCE ASSOCIATED

WITH YOUR WORK ROLES

33
 TABLE NO 5.18
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 0 0
2 Satisfied 17 56.67
3 Moderately satisfied 9 30
4 Dissatisfied 4 13.33
5 Highly dissatisfied 0 0
total 30 100
FIGURE NO 5.18

80

70

60

50

40
percentage
30
no of respondents
20

10

0
highly satisfied moderately dissatisfied highly
satiafied satisfied dissatisfied

INTERPRETATION:-

From the above diagram about 56%, 30%,13.33% of employees are satisfied and moderately
dissatisfied and dissatisfied respectively. And about 6.67% of employees are dissatisfied with
degree of independence associated with their work roles.

5.19 OPINION ABOUT THE ADEQUATE OPPORTUNITIES FOR PERIDIOC

TABLE NO 5.19

34
S.NO OPINION RESPONDENTS PERCENTAGE
1 Highly satisfied 1 3.33
2 Satisfied 17 56.67
3 Moderately satisfied 7 23.33
4 Dissatisfied 5 16.67
5 Highly dissatisfied 0 0
total 30 100

FIGURE NO 5.19

60

50

40

30 no of respondents
percentage
20

10

0
highly satisfied moderately dissatisfied highly
satisfied satisfied dissatisfied

INTERPRETATION:-

From the above diagram about 3.33%, 56.67%,23.33% of employees are highly satisfied and
satisfied and moderately satisfied respectively. And about 16.67% of employees are
dissatisfied with adequate opportunity for periodic changes in duties.

35
 CHAPTER 5

FINDINGS, SUGGESTIONS, CONCLUTION

6.1FINDINGS

36
From the overall study I reach at the following conclusions:-

 More than 80% of the employees in the company have more than 20 years of work
experience.
 About 70% of the employees are satisfied with the hours they each work.
 About 70% of employees are satisfied with the flexibility in work scheduling.
 Only 50% of employees are satisfied with their location of work.
 More than 50% of the employees are only moderately satisfied with the salary paid
to them.
 Most of the employees are satisfied with promotional opportunities provided to
them.
 More than 60% of employees are satisfied with the benefits given to them.
 About 70% of the employees are satisfied with the job security.
 More than 40% of employees are only moderately satisfied with the recognition for
work accomplished.
 Most of the employees are satisfied with their relationship with co-workers, their
supervisors and with their subordinates.
 Most of the employees are dissatisfied with the lack of opportunity to utilize their
skills and talents.
 Employees are also dissatisfied in learning new skills.
 More than 50% of employees are dissatisfied with the their lack of support for
additional training and education.
 Employees are satisfied with their job responsibility.
 They are also satisfied with the degree of independence associated with your work
roles.

6.2 SUGGESTIONS

37
  When company take any decision about their company policies and rules for
employees planning, organizing and retaining in the organization they should
consider about the majority opinion and takes a better decision
 Company should also consider for providing better training and development
activities for the employees.
 Employees are expecting more recognition for the work they accomplished.
 Employees are also expecting for reasonable salary, and opportunities for
promotions and other benefits.
 Company should also consideration improving the work location.
 And also try to avoid the dependence of old principles and try to make the new
principles that gives better result and overcome all the limitations.

6.3CONCLUSION

38
 The organizations lack the opportunities for promotion and other training and development
programs. The organization also lack on certain factors such as working conditions, canteen ,
rest room facilities, rewards, recognition and promotion policy. Employee’s welfare
measures and job security should be given utmost importance, so that the employees turn
over may be restricted. The organizations need to modify the reward system of the employees
and promotions must be given based on merit, educational qualifications and experience, and
if these factors are given little more care, the company can maintain good workers with high
level of satisfaction, organizational commitment and involvement. This will in turn lead to
effectiveness and efficiency in their work which leads to increased productivity.

APPENJDIX

39
 QUESTIONNAIRE:

Personal information:-

a) Name …………………………………………..
b) Age …………………………………………………

Below 30
30-40
40-50
Above50

c) Gender
Male

Female

d) Educational qualifications

SSLC
Plus two
Graduation
PG

Other information:

 How long you have been working in the SILK ?

Below 10 30-40 40-50 above50

 Are you aware about the welfare measures adopted by the company?

40
 Yes No

 Opinion about your job?

Highly satisfied Satisfied Dissatisfied

 What is your opinion about the salary structure of the organization?

Bad Good Excellent

 Are you satisfied with the appreciation or reward system provided by your
management?

Moderately satisfied Highly satisfied Dissatisfied

Satisfied Highly dissatisfied

 What is your opinion about the quality of uniform provided?

Very satisfied highly satisfied

 How secure do you feel in your job?

In secure High secure secure

 Are you satisfied with the overall compensation package?

Highly satisfied satisfied needs improvement

 How do you feel the working environment?

Excellent good satisfactory not satisfactory

 How do you feel about the welfare scheme of your showroom?

Highly satisfied satisfied needs improvement

41
  Do you really enjoy / relax in your tea time & lunch break?

Yes No

 My manager provides me with continuous feedback to help me achieve?

Agree Disagree Strongly agree

Strongly disagree

BIBLIOGRAPHY

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Books

 Kothari , C , R , “ Research methodology ’’, 2nd ed., New Age International

publication, New Delhi, 1990.
 ASHWATHAPA K ., “ Human Resource& Personnel Management ”, 2nd ed., Tata Mc
GRAW Hill Publishing Company Ltd., New Delhi , 1999.
 DESSLER , Gary, “ Human Resource management ”, 7th ed., Prentice Hall of India
Private Ltd., New Delhi , 1999.

JOURNALS

 SEKHAR, R.S, Job Satisfaction in Engineering Corporation’’ , Executive Excellence ,

VOL IV, No. 12 & ed., 2008, pp 12-16.

OTHER SOURCES

 CEDICOM Electronics Personnel Manual

 www. Cedicominc.com

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