a.

A broker
b. A mediator
c. Enabler
d. Facilitator

Module 1 8. A direct service social worker in a community helps individuals or

groups to express their needs, to clarify and identify their problems to
Field Practice explore solutions and develop the people’s capacities to deal with
(SOCIAL WORKERS LICENSURE EXAMINATION August 2019) their own problems, more effectively, the worker in performing the
role of ______.
Warning: This material is protected by Copyright Laws. Unauthorized use a. A broker
shall be prosecuted in the full extent of the Philippine Laws. For exclusive b. Enabler
use of CBRC reviewees only. c. A community organizer
d. An advocate
Directions: Encircle the letter or number of the correct answer.
9. When a client or citizen’s group is in need of help and existing
1. The legitimate power to control influence the behavior of another is institutions are uninterested in providing services or negative &
referred to as ______. hostile to the client group, the social worker may provide the
a. Dominion leadership in gathering data to support the correctness of the client’s
b.Influence need and request, and influence the institution to change its negative
c.Coercion attitude. In this situation, the social worker is exercising her role as
d.Authority ______.
a. An advocate
2. In the helping process, authorization lies within the relationship b. A mediator
when one participant accepts the other as an authority for him. The c. An educator
social worker authority emanates from ______. d. An enabler
a. The agency
b. The professional code of ethics 10. If a social worker practitioner designs/develops a program or
c. The client and the agency promote technologies to meet social needs, the role is that of
d. The client only ______.
a. A social planner
3. The holistic approach in social work practice in which the b. A program developer
individual, the group, and the community are used as functional c. A social work administrator
points of entry by the social worker and develop skills based on the d. A social welfare supervisor
generic aspects of the methods used is commonly known as ______.
a. Integrated social work practice 11. The social work practitioner seeks in this role to provide guidance
b. System approach to agencies and organizations through suggesting ways to increase
c. Team approach the effectiveness and efficiency of services.
d. All of the above a. Social work administrator
b. Social work supervisor
4. In the context of the Philippine setting, direct social work practice c. Guidance counselor
requires a social worker to be a multi-purpose worker because d. Consultant
______.
a. Social problem are multi-faceted 12. By overseeing the direct service workers and staff to increase the
b. A social worker works with individuals, groups and effectiveness and efficiency of the delivery of services to the different
communities as client systems client systems, the social worker plays the role model of ______.
c. There are several social welfare programs and services a. Case manager
d. A social worker performs a variety of roles and functions b. Supervisor
with and in behalf of different client systems c. Administrator
d. Facilitator
5. A social worker who has developed competence in working with
individual, groups and community in any social work practice setting 13. The social worker in this role seeks to improve a service delivery
who has the knowledge and skills necessary and in engaging people systems through increasing communication linkage and coordination
in problem-solving, bringing needs and resources together and in between human service resources ______.
systematically using practice experience to document the level of a. Mobilizer of resources
effectiveness of policies and services is considered ______. b. Community outreach worker
a. Consultant c. Coordinator
b. An expert d. Resource provider
c. Generalist
d. A social planner 14. Performing the activities necessary to plan and implement
program and services is the major role of ______.
6. In this approach, the individual, the group and the community are a. Policy maker
interrelated parts of a larger system and therefore cannot be taken b. Social planner
separately but in the context of the whole in relation to problem- c. Administrator
solving. d. Human resources developer
a. Total family approach
b. Baranganic approach 15. When a social worker engages persons who have conflict in a
c. Systems approach process that provides a neutral forum wherein they are encouraged
d. Generalist approach to find a mutually satisfactory solution to their problems, he/she is
modeling the role of ______.
7. If a situation arises wherein a client presents a problem that a a. Mediator
social worker knows he or she does not have the training or expertise b. Counselor
to handle, the worker needs to link the person with available c. Advocate
services. In this case, the role of the worker ______. d. Facilitator
DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -1-

16. This is very crucial in the helping process which involves effective
communication in reducing the level of threat and gaining the trust of
client ______.
a. Acceptance
b. Interviewing
c. Establishing rapport
d. Intake
17. This is a process whereby the worker explores client’s problems
by eliciting facts information about the person, problem and the
environmental factors ______.
a. Data gathering
b. Fact-finding
c. Social investigation
d. Social case study
18. Oftentimes, there is a difference between what a client sees a
problem and what the worker sees, the definition of the problem must
be based on ______.
a. The nature of the problem itself
b. The client sees and what appears relevant to the client
c. What the worker perceives and believes
d. Theoretical definition of the problem
19. A mother goes to residential facility to seek temporary shelter for
her 12 year old daughter who is allegedly abused by her jobless
husband whenever she is out of work. The need for protective
service is an example of ______.
a. Psychosocial problem
b. An immediate/presenting problem
c. Underlying problem
d. A working problem
20. Working problems are those contributory factors which stand in
the ways of both remedy and prevention and which must be dealt
with if change is to take place. In question no. 19, the working
problem is ______.
a. The idleness and unemployment of the husband which
keep him at home and in constant company with the
daughter
b. The helplessness and fear of the daughter as a result of
constant company
c. The intimacy of father and daughter as a result of
constant company
d. The lack of maternal guidance and supervision
21. Underlying problems refers to the overall situation that creates
and tends to perpetuate to immediate problem. The underlying
problem in no. 19 is ______.
a. The double load of the mother as aspirant, home-maker
and income producer
b. The lowering of moral and spiritual values in the social
environment
c. Lack of job opportunities which contribute to the
unemployment
d. Poverty due to lack of education, ignorance, low level of
employable skills
22. Which of the following options does not describe what a voluntary
client is ______.
a. Somebody who is committed to an agency by the court,
by the police, or by concerned persons
b. A person who is aware of a need for help because of a
problem
c. A person who feels who does not have the coping
capability and resources in managing his/her problem
d. A person who wants to do something about his problem 30. Quick immediate responses to emergencies and to acute,
sudden onset of problems resulting from some outside agent such as
23. An example of an involuntary client is ______. suicide attempt, child/wife beating, rape, or natural disasters fall
a. A disaster victim who is in need of financial and/or under the general category of ______.
material assistance
b. An unwed mother who surrender her child to a child
welfare agency to avoid the social stigma of her situation
DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740
c. Street child who has been apprehended roaming around
in the red-light district and brought to residential center for
vagrant youth for temporary shelter and rehabilitation
service
d. A battered wife who seeks refuge in a crisis-intervention
center to escape from the physical abuse of her husband
24. Exploration of client problem often reveals that resources beyond
those provided by the agency are needed to ameliorate or remedy
presenting difficulties. The social worker should ______.
a. Refer the client to other resources and service providers
b. Politely dismiss the client because the service needed is
not available in the agency
c. Encourage the client to look for other agencies
d. Motivate the client to make use of whatever available
service the agency can provide
25. The heart of the problem-solving is ______.
a. Problem identification
b. Data gathering
c. Goal-setting & formulation of contract between worker &
client
d. The implementation & goal attainment phase
26. In social work practice, assessment is referred to as the
professional judgment of the worker about the client’s situation based
on ______.
a. What the client thinks & feels about the difficulties
b. Theoretical knowledge, clinical observation, analytical
skills in understanding the client’s personality and factors
that seem to cause the current difficulties
c. Data gathering/gathered from primary and secondary
sources
d. Case study report
27. A well-defined assessment of client’s situation is useful to
social workers, clients, and agencies in terms of cost-effectiveness of
service delivery because ______.
a. The problem can be partialized and prioritized
b. It is easier to identify the target problem for which
specified treatment can be focused
c. The client can experience comfort and relief for knowing
what is bothering him/her
d. The agency can have a faster turnover of clients and
serve more beneficiaries
28. Therapy, treatment and intervention have some common aspects
which cause their usage interchangeably by persons in the helping
profession.
a. Medical doctors, psychologists, guidance counselor,
lawyers and social workers use the term in their modalities
of helping persons in their crisis
b. These terms refers to the same processes
c. the processes involved are directed to the same
objective; that of ameliorating difficulties of clients and
effect desirable changes in the clients behavior and life
situation
d. Interdisciplinary professionals are not particular in the
specific differences and nuances of the three terminologies
29. Interdisciplinary emphasis among sectors and professionals in
the problem-solving process is important in ______.
a. Case conference
b. Diagnostic formulation of a problem
c. Psycho-social case study
d. Team approach model
a. Crisis intervention
b. Disaster management
c. Emergency relief assistance
-2-
 d. Crisis intervention stress debriefing d. Family and community welfare

31. This principle of social work practice meets the client’s need for 40. Aetas in Central Luzon who are victims of Mt. Pinatubo Volcanic
self-esteem, the recognition of his worth and dignity as a person. It eruption are categorized and counted as ______.
results in the lowering of client’s anxieties, the facilitation of a. Disaster victims
expression of feelings. b. Evacuees
a. Self-determination c. Strandees
b. Non-judgmental attitude d. Homeless
c. Acceptance
d. Individuality 41. Any person in need of social welfare assistance and services is
______.
32. This social worker skills refers to an ability to experience a. Victim
someone else’s feelings and perspective as if they were one’s own. b. Client
This behavior meets the client needs for understanding belonging c. Self-discipline
and social competence. d. All of the above
a. Empathy
b. Sympathy 42. In the joint involvement of problem-solving processes, the client-
c. Identification worker relationship requires ______.
d. Transference a. Self-awareness
b. Objectivity
33. Which of the following statements does not conform to the body c. Self-discipline
of ethical social work practice and principles? d. All of the above
a. The social worker, by virtue of her competence and
position of authority, has the sole decision-making power 43. Young people belonging to similar circumstances as age, rank,
b. The group leader and other officers should represent the class and who associate with each other belong to a ______.
interest of the group to support and facilitate the attainment a. Peer group
of group decision b. Sub group
c. Decisions should be in accord with the social work value c. Clique
system d. Associates
d. All persons directly affected by decision should be
involved in the making of the decision 44. The only way in which the worker can determine stage of group
development is to study the behavior responses of members.
34. This is the beginning phase of a helping transaction in which an a. Individually and collectively
agreement is made that the applicant is to become a client and b. Review of members’ family background
receive some planned service. The purpose is to understand and c. Asking friends through collateral interview
evaluate the applicant’s problem, personality, and situation so as to d. None of the above
determine need.
a. Assessment 45. Checking with the group to determine how much agreement has
b. Goal formulation been made/reached is referred to as ______.
c. Intake a. Assessment
d. Social investigation b. Evaluation
c. Consensus-seeking
35. A person’s effort to deal with a problematic situation/difficulty. d. Decision-making
a. Social role
b. Social functioning 46. A facilitator is one who ______.
c. Coping mechanism a. Defines, interprets and evaluate
d. Case management b. List down expectations and abilities
c. Offers help
36. In community organization, the CO worker uses the following d. Discipline
techniques in identifying leaders, except ______.
a. Directly asking the barrio people 47. It is particularly appropriate when one initially enters a
b. Using field & documentary sources community.
c. Personal observation using some objectives/criteria a. Community assemblies
d. Good human relations both within & outside the b. Groundworking
community c. Formal and informal talks
d. All of the above
37. One of the tool used in data collection is ______.
a. Use of questionnaire 48. One of the indicator of successful community organizing is
b. Collateral information ______.
c. Use of sociogram a. CO worker have been so popular
d. All of the above b. CO worker have increased in the integration of
community life
38. Social workers have contribution to make for development efforts c. CO worker have been always invited to attend social
through social planning based on ______. gathering
a. Interest and resources of an agency d. CO worker solved community problems
b. Social worker’s objective and orientation
c. People’s motivation and participation 49. Social problems are generally interrelated and solutions are
d. Social worker’s knowledge of human needs & responses oftentimes ______.
a. Dependent
39. Handling case of street children requires implementation not only b. Interdependent
of child and youth welfare program but also of: c. Dynamics
a. Disabled welfare program d. Static
b. Women welfare program
c. Emergency program
DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -3-
50. Organizing evacuees in evacuation centers for self-management
is considered ______.
a. Disaster preparedness
b. Social preparation
c. Capability building
d. None of the above
-END-

Dream Big. Work Hard.

ANSWER KEY
1. D 21. D 41. B 61. B
2. C 22. A 42. D 62. A
3. A 23. C 43. A 63. A
4. A 24. A 44. A 64. E
5. C 25. C 45. B 65. A
6. C 26. B 46. A 66. B
7. A 27. B 47. C 67. A
8. B 28. C 48. B 68. C
9. A 29. D 49. B 69. A
10. B 30. A 50. C 70. B
11. D 31. C 51. A 71. C
12. B 32. A 52. A 72. B
13. C 33. A 53. B 73. C
14. B 34. C 54. A 74. A
15. D 35. C 55. A 75. C
16. C 36. D 56. D 76. B
17. A 37. D 57. B 77. A
18. A 38. C 58. B 78. A
19. B 39. D 59. B 79. A
20. A 40. A 60. C 80. C

DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -4-