ONYX® White Paper

Installing ONYX X10.1

September 2011
Preface
This document describes the process for installing ONYX X10.1 It will cover the process for upgrading your hardware
key, software/hardware requirements, installing the software, and suggested troubleshooting for potential problems.

Before you begin

Before installing the ONYX X10.1 software, ensure that you have covered the following information as to avoid
potential problems during the installation. First, your hardware key must be licensed to run ONYX X10.1 Please
note this is a different version and permission than the ONYX X10 version. If this is a new purchase as of April 11,
2011, then your key is already licensed with ONYX X10.1 If you have recently purchased the update to ONYX
X10.1 and have received a key update file, simply close all versions of ONYX and run the key update file.

If you are unsure if your key is licensed to run ONYX X10.1, and have a previous version of ONYX installed, you
can simply go to File, View, Key in the software and the version number of the key will be displayed in the key
information window. You can also contact your local ONYX Dealer, our Inside Sales group at 888-419-4061 or
sales@onyxgfx.com, or Support Team at 800-295-8324. You will need your hardware key number ready and will be
provided information on your key version and/or pricing for ONYX X10.1

The minimal software and hardware requirements for ONYX X10.1 are:
• CPU:
Intel Core 2 Duo or AMD Phenom II
AMD Phenom, Athlon X2, Athlon 64 / Opteron 2+ GHz
(Use a dual-core CPU or two single-core CPUs when multiple RIPs are used)
• Memory:
2 GB RAM per CPU (especially important for ProductionHouse)
• Storage
100 GB of hard drive space (SATA drive recommended)
• Graphics, DVD Drive, and Network
Nvidia GTS, ATI Radeon HD 4000 or higher graphics card
DVD-ROM drive compatible with dual layer DVD’s
Gigabit Network Card
• Supported Operating Systems
Windows XP Pro 32-bit and 64-bit with the latest service pack
Windows Vista Business or Enterprise 32-bit and 64-bit with the latest service pack
Windows 7 Professional, Enterprise, and Ultimate 32-bit and 64-Bit
ONYX does not test with Windows Home or Server Products and they are not supported
SCSI and Videonet Printers may not be supported in 64bit environments. Please check with the Printer
manufacture before upgrading to 64bit environments

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Installing ONYX X10.1
The Optimum software and hardware requirements for ONYX X10.1 are:
• CPU
Intel Core i7 3.2 GHz Processor
• Memory
6GB DDR3 (3x2GB) 1066 MHz Memory Modules
• Storage
Four Solid State or 10,000 RPM SATA Disk Drives
One for OS and Application
One for Temporary Data Processing (Bandhome)
One for output device 1
One for output device 2
Add additional drives for additional output devices
• Graphics, DVD Drive, and Network
Nvidia GTS, ATI Radeon HD 4000 or higher graphics card
DVD-ROM drive compatible with dual layer DVD’s
Gigabit Network Card
• Supported OS
Windows XP Pro 64-bit operating system with the latest service pack
Windows Vista Business or Enterprise 64-bit with the latest service pack
Compatible with Windows 7 Professional, Enterprise, and Ultimate, and 64-Bit
ONYX does not test with Windows Home or Server Products and they are not supported
SCSI and Videonet Printers may not be supported in 64bit environments. Please check with the Printer
manufacture before upgrading to 64bit environments
Note: Most customers use a computer with specifications between the minimum and optimum, depending on
their level of production and output.

Installation
The process for installing ONYX X10.1 as a clean install, or on top of a previous version are very similar and will
both be covered in this section. If you are running a previous version from 7.x or newer, you may install version
X10.1 without uninstalling the older version first. Version 7.x will remain intact as a separate install on your system.
However, if you are currently running version X10, it will be updated to version X10.1 and will not remain as a
separate install on your system.

You may install ONYX X10.1 from either a disc or a download. The download can be found at
www.onyxgfx.com/downloads under Products. You will be directed to download and install a utility called the
Download Manager which is a pausable/resumable utility that can download either version X10 or X10.1 The file that
is downloaded is a self-extracting executable file which means that it will unpack the install files to a location on your
hard drive and then automatically run the installation.

Note: This download does not include any Printer Install Files. If you are installing on top of an older version,
your printers will automatically be updated to the base version of X10.1 If you are updating to X10.1 to resolve
a specific printer issue, you will also need to update the printer driver by following the next step regarding the
Printer and Profile Download Manager. If you are clean installing, or need to install a new printer, you will
need to download and install the Printer and Profile Download Manager which can be downloaded at
www.onyxgfx.com/downloads under Drivers and Profiles. This utility is used to download printer drivers and
media profiles in one file called a Printer Install File or .prninst

Once you have either an ONYX X10.1 disc or download, and have updated your key, you are ready to proceed with
the installation. First, plug your hardware key into your computer and close all the ONYX software. Next, run the
downloaded file, or disc to begin the installation. Read and Accept the End User License Agreement to proceed with
the installation.
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Installing ONYX X10.1
The next window will install the Hardware Key drivers required to read the USB key, click OK to continue

The next window is the main installation window. You can click Show to view the detailed installation options. You
may also change the loction of the installation if so desired, and then click Install.
Note: If there are no printers listed, you will be prompted to install them after the installation completes. If you
are installing on top of a previous version, your printers will be listed. Under Options, there will be a checkbox
for Upgrade or Repair and you can include the components you want upgraded from your previous version.

During the installation:

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Installing ONYX X10.1
Once the installtion is complete, click Finish and the software will automatically open.

If at least one printer was not installed, you will be prompted with the Printer Install window. Click Browse to select
a Printer Install File. If you do not have a Printer Install File, you will need to download one from the Printer and
Profile Download Manager which can be downloaded and installed from www.onyxgfx.com/downloads under Drivers
and Profiles. Once that program is installed, launch it from your Start menu and you will be able to select which
medias to include in your Printer Install File. This is also how you update your printer driver to the latest version or
download additional media profiles.

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Installing ONYX X10.1
 Troubleshooting

Symptoms Possible Cause Resolution

1. You receive an error, - The hardware key is not plugged in - Ensure the hardware key is plugged in and
‘Your hardware key has the red light is on in the key
been removed or replaced -The hardware key drivers did not -Download and install the drivers separately
by another key...’ install correctly from ftp://ftp.onyxgfx.com/TechSupport/
Hasp_Drivers/Windows_7/HASP_Run-
time_setup.zip
-The hardware key is defective -Contact the Support Team at 800-295-8324
for troubleshooting of the hardware key.
2. You receive an error, ‘Your-The hardware key is a temporary or -Contact your Dealer or Reseller for a key
hardware key has expired...’ demo key and has expired extension
3. After running the -Anti-virus software or other local -Go to the location where the install files
downloaded file from the computer settings have blocked were unpacked, and simply run the
Download Manager, the autorun programs install.exe file
installation does not begin
4. No printers are listed on -You are installing from a download, -Download the Printer and Profile
the installation window not a disc Download Manager from www.onyxgfx.
com/downloads to download your Printer
Install Files
5. Nothing happens when -Autorun is disabled on your system -Simply open My Computer and double
the install disc is inserted click on your disc drive and the setup will
run

ONYX Graphics Inc.

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Salt Lake City, UT 84047 ProductionHouse,” “ONYX RIPCenter” and “ONYX GamaPrint” are trademarks of ONYX Graphics, Inc. All prod-
Phone: 801.568.9900 uct and company names are trademarks or registered trademarks and are the property of their owners and are respect-
fully acknowledged.
Toll Free: 800.828.0723
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