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MARKETING RESEARSCH PROJECT

REPORT
ON
“ADVOCATE’s OPINION ON RIGHT TO
INFFORMATION ACT,2005”

Submitted in Partial Fulfillment of The Requirement For Post


Graduate Diploma In International Business

UNDER THE GUIDANCE OF


Mr. Nalin Kishore Chaudhary
PGDIB,13th batch,Enr(2003)

SUBMITTED TO SUBMITTED BY
Dr. D.K Garg Abhishek Kr Dubey
Chairman Enr.- IBR-3002
IIMT, Greater Noida Avishek Samadder
Enr.-IBR 3006
Kumar Vaibhov
Enr.-IBR 3011
MARKETING RESEARCH PROJECT

PREFACE

Market Research is indeed an ancient art. Its emergence is


of relatively recent origin for success of any business and
within this relatively short period, it has joined a great deal
of importance and stature.

We have been given the topic “Advocates opinion on RTI


Act,2005”. We have tried to put our best efforts by using it
to complete this task on the basis of skill achieved during
studies at various places.

We have put our maximum effort to gain the accurate data.


If any error or mistake is found in collecting data kindly
ignore.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 2


MARKETING RESEARCH PROJECT

ACKNOWLEDGEMENT
We take the opportunity to express our gratitude to all of them,
who in some or the other way helped us to accomplish this project.
The research study can’t be completed without their guidance,
assistance inspiration and co-operation.

We particularly owe our gratitude to Dr.D.K Garg (Chairman).

We also take this opportunity to express our sincere gratitude to


our guide Mr.Nalin Kishore Chaudhary for his guidance in
getting my project completed.

Abhishek kr Dubey Avishek Samadder Kumar Vaibhov


Enr.- IBR-3002 IBR-3006 IBR- 3011

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 3


MARKETING RESEARCH PROJECT

DECLARATION

Market research project Titled “ Advocates opinion on RTI act 2005 ”


has been completed by, Mr.Abhishek Dubey Enr. IBR-3002 and
Mr. Avishek Samadder Enr. IBR3006 and Kumar Vaibhov ENR.
IBR 3011under the guidance of Mr.Nalin Kishore Chaudhry
Enr.IBR2003.

It is the original project and the respondents are original and we


have followed all the guidance of the institution.

It is further subjected that the questionnaire has been filled by the


respondent in our presence only.

The compilation of all information and data are accurate. If it is


found that anything is wrong or any respondent is false then
institution can take any penal action against us and the guide.

Abhishek Kr Dubey Avishek Samadder Kumar Vaibhov


Enr IBR-3002 Enr IBR-3006 Enr IBR-3011

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MARKETING RESEARCH PROJECT

TABLE OF CONTENTS

RESEARCH OBJECTIVE…………………………………………

RESEARCH METHODOLOGY ...………………………………..

SYNOPSIS ……….…………………………………………………

EXECUTIVE SUMMARY ……………..…………………………

GRAPHICAL

INTERPRETATION……………………………………………..

LIMITATION ………….………………………………………

PERSONAL EXPERIENCE………………………………………

RESPONDENT SHEET ………………………….………………

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MARKETING RESEARCH PROJECT

RESEARCH OBJECTIVE

Objective

 To study about the opinion of advocates on RTI act


2005.

 To study the advocate’s view regarding the awareness of


RTI.

 To study the advocate’s perception regarding the future


of RTI.

 Advocates’s view regarding the role of RTI act in


fighting against corruption in the society.

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MARKETING RESEARCH PROJECT

RESEARCH METHDOLOGY

MARKETING RESEARCH
MARKETING Research is the function which links the consumer, customer
and public to the marketer through information. Information used to identity
and define marketing opportunities and problems generate, refine evaluate
marketing actions, monitor marketing performances, and improve
understanding of marketing as a process.

RESEARCH DESIGN
Despite the difficulty of establishing and entirely satisfactory classification
system, it is helpful to classify marketing research project’s on the basis of
the fundamental objectives of the research, consideration of the different
types, their applicability, their strength and weakness will help the
researcher to select the best suited specific problem.

The two general types of research are:-


1. Exploratory Research Design
2. Conclusive Research Design

Exploratory Research:-
In well established field’s of study, hypothesis usually is drawn from ideas
developed or glimpsed in previous research studies or is derived from
theory.
Research could be then used to determine if the hypothesis was
correct. Too little is known, however, about consumer reaction to marketing
stimulate to permit the formulation of sound hypothesis in many specific
situations. As a result, much marketing research is of exploratory in nature;
emphasis is places on finding hypothesis relative to new product’s or
marketing practices that can be changed profitably.

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MARKETING RESEARCH PROJECT

Conclusive Research:-

Conclusive Research provides information that helps the executives make a


rational decision. In some instances particularly if an experiment is run, the
research in many come close to specifying the precise alternative to choose;
in other case, especially with descriptive studies, the research will only
partially clarify the situation, and much will be left to executives judgment.
Conclusive research studies can be classified as either descriptive or
experimental.

FACTORS EFFECT TO RESEARCH DESIGH

EXPLORATORY:

A) Search of Secondary Data

B) Survey of knowledgeable person

C) Case study

CONCLUSIVE:

A) Descriptive Research

B) Case study

C) Statistical study

D)Experimentation

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 8


MARKETING RESEARCH PROJECT

SYNOPSIS

Project Title Study on Advocates opinion about RTI Act,2005.

Objective To know Advocates opinion about RTI Act,


2005.
Researchers Abhishek Kr Dubey (IBR- 3002)
Avishek Samadder (IBR-3006) &
Kumar Vaibhov (IBR-3011).
Research Guide Nalin K Chaudhary (IBR-2003)

Project Duration 15 Days

Area of Research Delhi/ NCR.

Sample Size 150

Methodology Random Sampling

Sampling Tool Questionnaire

Submitted To Dr. D.K. Garg


(Chairman, IIMT, Greater Noida)

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MARKETING RESEARCH PROJECT

QUESTIONNAIRE
1. Do you think that legal literacy about RTI among rural
people is very low?
a) yes b) no c) can’t say

2. Do you ever handled any case on RTI?


a) yes b) no c) Haven’t got

3. Do you think charges for inspection of records should be


decreased?
a) yes b) no c) can’t say

4. Do you think RTI helps in fighting Corruption?


a) yes b) no c) can’t say

5. Do you think that fund received by Government from other


countries for relief works and promotion of country makes more
transparent through RTI Act?
a) yes b) no c) can’t say

6. Do you think that the penalty should be increased from


Rs.250 to Rs.500 per day?
a) yes b) no c) can’t say
7. DO you think that private sector should be covered by RTI?
a) yes b) no c) can’t say

8. The future prospect of RTI is ___________


a) Growth b) decline c) vanish

9. DO you think that RTI is a lengthy process?


a) Yes b) No c) Depend on the situation

10. Do you think any part of the RTI Act 2005 needs some
amendment?
a) yes b) no c) Can’t say

11. Do you think NLSA (National Legal Services Authority) should


play a role in RTI?
a) yes b) no c) can’t say

12. Do you think that Government officials are serious to provide


information in RTI Act?
a) yes b) no c) can’t say

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MARKETING RESEARCH PROJECT

13. Do you think that 30 days should be reduced to 15 days to


make speedy remedy?
a) yes b) no c) Can’t say

14. Should the second appeal be reduced from 90 days to 60 days?


a) yes b) no c) can’t say

15. Do you think that Sting Operations should come under the
preview of RTI Act?
a) yes b) no c) can’t say
16. Do state information Commission is competent to
dispose off appeal in time?
a) Yes b)no C) can’t say
17. Do you think that appeal procedure at CIC is simple?
a) Yes b) no c) can’t say
“Thanks a lot, for your precious time”

----------------
Signature

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 11


MARKETING RESEARCH PROJECT

ISHAN INSTITUTE OF MANAGEMENT AND


TECHNOLOGY

(GREATER NOIDA)
(Recognized by AICTE, ministry of HRD.Govt of India)

CERTIFICATE

This is certified that the dissertation entitled, A project report on study about
“ Advocates opnion about RTI Act,2005”. Prepared and submitted by
Abhishek kumar Dubey, Avishek Samadder, Kumar Vaibhov have been
duly completed in satisfactory manner in partial fulfillment for the award of
the degree of POST GRADUATE DIPLOMA IN INTERNATIONAL
BUSINESS FROM ISHAN INSTITUTE OF MANAGEMENT &
TECHNOLOGY (AICTE APPROVED) GREATER NOIDA.

It is also certified that dissertation is the result of researcher’s own


work and is completed under the guidance and supervision.

Date: Dr. D. K. Garg


Place: (Chairman, IIMT)

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MARKETING RESEARCH PROJECT

LIMITATION

1. As the project involved the marketing research using questionnaires,

views expressed by the advocates are confined to elements of

questionnaire. But we tried to get more information through general

question so that I could reach at the clear picture of the situation.

2. Between the respondent and interviewer, due to differing perceptions,

communication errors in the form of miscomprehension, selective

perception creeps in. In this case, errors were unavoidable and thus

might have added to slight inaccuracy in my results.

3. When the respondent were interviewed regarding their feedback, it is

quite possible that the personal biases of people might have crept in.

4. All people are not alike. Thus the results may not hold true for every

individual.

5. In some instances respondents may not have revealed the truth.

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MARKETING RESEARCH PROJECT

PERSONAL EXPERIENCE

As we got the opportunity to meet different people and to take their view
on our MR Project titled Advocates opinion about RTI Act 2005, it was
overall a good experience. Fortunately we met the advocates who comes
under intellectual class people and are aware of RTI act and some had
even handled case of RTI against various government departments. Some
advocates were not at all interested in looking at our questions. Most of
the advocates were of the view that it is going to help the society but some
also had negative ideas regarding the same. There was an advocate who
didn’t understand English but was interested in filling the questionnaire
so we had to explain him about every question in hindi and he answered
to them. We also met some lawyers who very interestingly filled our
questionnaire and appreciated our work. We learnt a lot from this MR
project.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 14


MARKETING RESEARCH PROJECT

TITLES: Impact of RTI (Right To Information Act)

Abhishek Kr Dubey Avishek Samadder Kumar Vaibhov


Enr No.IBR-3002 ENR No.IBR-3006 ENR No.IBR-3011

EXECUTIVE SUMMARY
(2009)
1. Do you think that legal literacy about RTI among rural people is
very low?
a) yes b) no c) can’t say

2. Do you ever handled any case on RTI?


a) yes b) no c) Haven’t got

3. Do you think charges for inspection of records should be


decreased?
a) yes b) no c) can’t say

4. Do you think RTI helps in fighting Corruption?


a) yes b) no c) can’t say

5. Do you think that fund received by Government from other


countries for relief works and promotion of country makes more
transparent through RTI Act?
a) yes b) no c) can’t say

6. Do you think that the penalty should be increased from


Rs.250 to Rs.500 per day?
a) yes b) no c) can’t say
7. DO you think that private sector should be covered by RTI?
a) yes b) no c) can’t say

8. The future prospect of RTI is ___________


a) Growth b) decline c) vanish

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MARKETING RESEARCH PROJECT

9. DO you think that RTI is a lengthy process?


a) Yes b) No c) Depend on the situation

10. Do you think any part of the RTI Act 2005 needs some
amendment?
a) yes b) no c) Can’t say

11. Do you think NLSA (National Legal Services Authority) should


play a role in RTI?
a) yes b) no c) can’t say

12. Do you think that Government officials are serious to provide


information in RTI Act?
a) yes b) no c) can’t say

13. Do you think that 30 days should be reduced to 15 days to


make speedy remedy?
a) yes b) no c) Can’t say

14. Should the second appeal be reduced from 90 days to 60 days?


a) yes b) no c) can’t say

15. Do you think that Sting Operations should come under the
preview of RTI Act?
a) yes b) no c) can’t say
16. Do state information Commission is competent to
dispose off appeal in time?
a) Yes b)no C) can’t say
17. Do you think that appeal procedure at CIC is simple?
a) Yes b) no c) can’t say

GRAPHICAL INTERPRETATION

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MARKETING RESEARCH PROJECT

1. Have you ever felt to file an RTI?


a) yes ( 44.16%) b) no (45%)

c) can’t say(9.16%)

50

40 can't say
no
30
yes
44.16 45
20

10
9.16
0

Many people were of the view that they would have filed an RTI and many
don’t have that idea because they were not aware regarding how to file an
RTI. Some were not sure of that kind of feeling at all.

2. Will RTI have any good impact on society?

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 17


MARKETING RESEARCH PROJECT

a) yes (90.83%) b) no(2.5%) c) can’t say(5.83%)

100

80 can't say

60 no

yes
90.83
40

20

0 2.5 5.83

Most of the people had a general perception that RTI act is good for
society. People in society are well aware about RTI as it allowed the
people to get the information which was not reachable earlier E.g.( an
RTI was filed by a girl as to why she was not selected in IIM-B even afer
securing the required marks).

3. Will RTI help in bringing transparency in the corrupt system?

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MARKETING RESEARCH PROJECT

a) yes (78.33%) b) no(9.16%) c) can’t say


( 10%)

80

60 can't say
no
40 yes
70.33

20

9.16 10
0

People are adamant that RTI will remove corruption for sure if the
government keeps on taking appropriate steps in this regard.

4. Do you think the 30 days for getting information is sufficient?

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MARKETING RESEARCH PROJECT

a) yes (62.5%) b) no (24.16%) c) can’t say


(12.5%)

70
60
can't say
50
no
40
yes
30 62.5
20
10 24.16
12.5
0

Most of the people had the opinion that to get the required information
30 days are required because many persons & offices are to be
coordinated to get the information required which may take a lot of time.

5. Do you think RTI helps in fighting corruption?


a) yes (85%) b) no (6.66%) c) can’t say (7.5%)

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 20


MARKETING RESEARCH PROJECT

100

80 can't say

60 no

yes
40 85

20

0 6.66 7.5

Most people held the view that RTI will help in fighting corruption.

6. Do you have any idea about how to appeal in RTI?

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 21


MARKETING RESEARCH PROJECT

a) yes (44.16%) b) no (51.66%) c) can’t say


(3.33%)

60
50
can't say
40 no

30 yes
51.66
20 44.16

10
0 3.33

Though many people were aware about the RTI act, but they
don’t had any idea regarding how to file an RTI.
7. DO you know when second appeal is filed?
a) yes (40%) b) no (49.16%) c) can’t say(6.66%)

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MARKETING RESEARCH PROJECT

50

40 can't say

30 no

49.16 yes
20 40

10
6.66
0

As people don’t had any clear idea regarding the first appeal of an RTI so
they were not much aware about the second appeal.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 23


MARKETING RESEARCH PROJECT

8. What is the future prospect of RTI?


a) Growth(84.16%) b) decline(5.83%) c)
vanish(7.5%)

100

80 can't say

60 no

yes
40 84.16

20

0 5.83 7.5

Most of the people are of the opinion that RTI act will grow in the near
future because it will help them to get the information that they were not
allowed to get earlier.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 24


MARKETING RESEARCH PROJECT

9. What is your perception regarding an RTI?


a) Good for society( 86.66%)
b) No impact (3.33%) c) Don’t know (9.16%)

100

80 can't say

60 no

yes
40 86.66

20

3.33 9.16
0

Most of the people had a common perception that RTI act is good for
society because of the fact that it would bring transparency in the society.
Some people were not so much sure about this aspect of RTI.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 25


MARKETING RESEARCH PROJECT

10. Will it be good for an employee to file an RTI against his


employer?
a) yes ( 59.16%) b) no(4.16%) c)
depends (35.83%)

60
50
can't say
40
no
30 59.16 yes
20 35.83
10
0 4.16

Many people thought that if an employer is violating the rights of an


employee than the employee should file an RTI against the employer.
But some people said that it would sour their relationship.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 26


MARKETING RESEARCH PROJECT

11. Will it be good if an RTI is filed against a News channel for


showing wrong news?
a) yes (83.33%) b) no (5.83%) c)
can’t say(10%)

100

80
can't say
60 no

83.33 yes
40

20
5.83 10
0

Most of the people were of the view that an RTI should be filed against
News channels if they show some false news which may hurt the sentiments
of the society. Some people were not sure about the same.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 27


MARKETING RESEARCH PROJECT

12. Do you know when RTI came into force?


a) yes (53.33%) b) no (37.5%) c)
can’t say (8.33%)

60
50
can't say
40
no
30
53.33 yes
20 37.5
10
8.33
0

Many people were aware about the enforcement day of the RTI act,
many were not. Some don’t had any idea at all.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 28


MARKETING RESEARCH PROJECT

13.Do you think RTI is a lengthy procedure?


a) yes (28.33%) b) no (25%) c)
depends on case (45%)

50

40
can't say
30 no

45 yes
20
28.33 25
10

The answer to this question was given by people in a mixed way. Some
said that to get the required information 30 days are necessary, some
were against this idea and the majority of people were of the view that it
depends on the feasibility of the case.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 29


MARKETING RESEARCH PROJECT

14. Will RTI have an impact on wrong Telephone bills given by


Telecom operaters?
a) yes (70.83%) b) no (10%) c)
can’t say (17.5%

80

60 can't say
no
40
70.83 yes

20
17.5
10
0

As many people use postpaid connections in which they have to pay the
bill after the use for a month, many people said that they receive bills
which is generally more than what they had expected, so they said that
RTI should filed against the wrong billing done by mobile operators.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 30


MARKETING RESEARCH PROJECT

15. Do you think most of the people are aware regarding the RTI?
a) yes (27.5%) b) no 53.33%)
c) can’t say (18.33%)

60
50
can't say
40
no
30
53.33 yes
20
27.5
10 18.33
0

It was a question for which people don’t had any confirmed view they were
not sure that whether most of the people are aware regarding the RTI act or
not, so most of the persons interviewed went for the second option i.e. NO.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY 31


MARKETING RESEARCH PROJECT

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