IT Support Specialist

Course Duration: 90 Hours

No of Class: 30
Class Duration: 3 Hours
Instructor: Arman Ahmed
Requirements: Computer Lab, Computer Hardware Equipment’s, Networking Devices,
CCTV Equipment’s & Relevant Software.
Who Can Join: Everyone Can Join.
After Course: Student able to Service IT Related All Issue a Corporate Level Environment
and Maintain a ISP.

Course Outline
❖ DAY 1
SL Topic Cover Environment
01 Introduction to Computer & IT Services Technician Course Theory
02 Introduction to Hardware and Software Theory & Practical
03 Preparing for Your Career as a Computer & IT Services Theory & Practical
Technician
04 Professional Examples on Lecture Theory & Practical
05 Project Based on Lecture Theory & Practical
06 Assignment on Related Topic Theory & Practical

❖ DAY 2
SL Topic Cover Environment
01 System Boards and Component Identification Theory & Practical
02 Computer Hardware & Software Theory & Practical
03 Basic Unit of Computer Theory & Practical
04 Input Unit Theory & Practical
05 Output Unit Theory & Practical
06 Professional Examples on Lecture Theory & Practical
07 Project Based on Lecture Theory & Practical
08 Assignment on Related Topic Theory & Practical

❖ DAY 3
SL Topic Cover Environment
01 Computer ALU Theory & Practical
02 Understanding Memory Theory & Practical
03 Different Kind of Memory Theory & Practical
04 Working with Disk Drives Theory & Practical
05 Professional examples on Lecture Theory & Practical
06 Project based on Lecture Theory & Practical
07 Quiz-1 (Last 3 Classes) Theory & Practical
 ❖ DAY 4
SL Topic Cover Environment
01 Installation and Support of Hard Drives Theory & Practical
02 Multimedia CD and DVD Drives Theory & Practical
03 Computer Mother Board Details Theory & Practical
04 Power Supplies & Related Issues Theory & Practical
05 Basic Troubleshooting and Support Theory & Practical
06 Professional examples on Lecture 4 Theory & Practical
07 Project based on Lecture 4 Theory & Practical

❖ DAY 5
SL Topic Cover Environment
01 External I/O Devices and Printers Theory & Practical
02 Notebooks, Laptops, and PDAs Theory & Practical
03 PC-to-PC Modems and the Internet Theory & Practical
04 Buying and Building a PC Theory & Practical
05 Professional examples on Lecture 5 Theory & Practical
06 Project based on Lecture 5 Theory & Practical

❖ DAY 6
SL Topic Cover Environment
01 Setup OS On PC Theory & Practical
02 Setup Driver Pack Theory & Practical
03 Install Requirements Software Theory & Practical
04 Professional examples on Lecture 6 Theory & Practical
05 Project based on Lecture 6 Theory & Practical
06 Quiz-2 (Last 3 Classes) Theory & Practical

❖ DAY 7
SL Topic Cover Environment
01 Viruses and Disaster - Data Protection and Recovery Theory & Practical
02 Introduction to Operating Systems Theory & Practical
03 Standard Operating and Maintenance Procedures Theory & Practical
04 Professional examples on Lecture 7 Theory & Practical
05 Project based on Lecture 7 Theory & Practical

❖ DAY 8
SL Topic Cover Environment
01 Understanding Windows® 8 Theory & Practical
02 Understanding Windows 10 Theory & Practical
03 Understanding Windows® XP & Linux Theory & Practical
04 Professional examples on Lecture 8 Theory & Practical
05 Project based on Lecture 8 Theory & Practical

❖ DAY 9
SL Topic Cover Environment
01 Fundamentals of the Internet Theory & Practical
02 Applications and uses of computer Theory & Practical
03 Security and Copy Right Theory & Practical
04 Professional examples on Lecture 9 Theory & Practical
05 Project based on Lecture 9 Theory & Practical
06 Quiz-3 (Last 3 Classes) Theory & Practical

❖ DAY 10
SL Topic Cover Environment
01 Online Application Theory & Practical
02 Open an Email Theory & Practical
03 Proper Way Use of an Email Theory & Practical
04 Social Media & Internet Things Theory & Practical
05 Professional examples on Lecture 10 Theory & Practical
06 Project based on Lecture 10 Theory & Practical

❖ DAY 11
SL Topic Cover Environment
01 Introduction to Networking Theory & Practical
02 Different Kinds of Network Theory & Practical
03 LAN,MAN,WAN Theory & Practical
04 Network Media Theory & Practical
05 Professional examples on Lecture 11 Theory & Practical
06 Project based on Lecture 11 Theory & Practical

❖ DAY 12
SL Topic Cover Environment
01 Network Topology Theory & Practical
02 Bus, Ring, Mesh, Ring ,Hybrid Topology Theory & Practical
03 Communication Mode Theory & Practical
04 Simplex, Half-Duplex, Full-Duplex Theory & Practical
05 Professional examples on Lecture 12 Theory & Practical
06 Project based on Lecture 12 Theory & Practical
07 Quiz-3 (Last 3 Classes)

❖ DAY 13
SL Topic Cover Environment
01 Devices Details Theory & Practical
02 Hub, Bridge, Switch Theory & Practical
03 Kinds of Switch Theory & Practical
04 Professional examples on Lecture 13 Theory & Practical
05 Project based on Lecture 13 Theory & Practical

❖ DAY 14
SL Topic Cover Environment
01 Router Theory & Practical
02 Introduction of Router Theory & Practical
03 Kinds of Router Theory & Practical
04 Router Interface Details Theory & Practical
05 Professional examples on Lecture 14 Theory & Practical
06 Project based on Lecture 14 Theory & Practical

❖ DAY 15
SL Topic Cover Environment
01 Work Purpose of Router Theory & Practical
02 Inter Network Communication Theory & Practical
03 Path Selection Theory & Practical
04 Packet Switching Theory & Practical
05 Packet Filtering Theory & Practical
06 Ethernet, Fast Ethernet, Gigabyte Ethernet Theory & Practical
07 Professional examples on Lecture 15 Theory
08 Project based on Lecture 15
09 Quiz-3 (Last 3 Classes)

❖ DAY 16
SL Topic Cover Environment
01 Router Protocol Theory
02 OSI Layer Theory
03 Application Theory & Practical
04 Presentation Theory & Practical
05 Session Theory & Practical
06 Transport Theory & Practical
07 Network Theory & Practical
08 Data Link Theory & Practical
09 Physical Theory & Practical
10 Professional examples on Lecture 16
11 Project based on Lecture 16

❖ DAY 17
SL Topic Cover Environment
01 Internet Protocol(IP) Address Theory & Practical
02 TCP Theory & Practical
03 IPv4 Theory & Practical
04 Class A,B,C Theory & Practical
05 Private & Public IP Address Theory & Practical
06 IPv6-Short Description Theory & Practical
07 Professional examples on Lecture 17 Theory
08 Project based on Lecture 17 Theory & Practical

❖ DAY 18
SL Topic Cover Environment
01 Cable configuration Theory & Practical
02 Straight, Cross Over, Rollover Theory & Practical
03 Lab Work (Individual Work) Theory & Practical
04 Professional examples on Lecture 18 Theory & Practical
05 Quiz-3 (Last 3 Classes) Theory & Practical

❖ DAY 19
SL Topic Cover Environment
01 Router configuration Theory & Practical
02 Introduce to Mikrotik Router Theory & Practical
03 Maintains Tools Theory & Practical
04 Login System Theory & Practical
05 Router Port Theory & Practical
06 Lab Work (Individual Work) Theory & Practical

❖ DAY 20
SL Topic Cover Environment
01 Cisco Devices Introduction
02 Cisco Switch And Router
03 Cisco Packet Tracer Simulation
04 Networking Route Cisco
05 Routing Algorithms

❖ DAY 21
SL Topic Cover Environment
01 Router Configuration Theory & Practical
02 ISP Info Theory & Practical
03 Static Configuration Theory & Practical
04 Lab Work (Individual Work) Theory & Practical

❖ DAY 22
SL Topic Cover Environment
01 Router Configuration Theory & Practical
02 Static & DHCP Theory & Practical
03 Router Security Issue Theory & Practical
04 Lab Work (Individual Work) Theory & Practical
05 Lab Test-(Last 3 Classes) Theory & Practical

❖ DAY 23
SL Topic Cover Environment
01 CCTV Issues Theory & Practical
02 Understand the fundamental of the CCTV Theory & Practical
03 Set up a Camera Theory & Practical
04 Monitoring Camera Theory & Practical
05 Lab Work (Individual Work) Theory & Practical

❖ DAY 24
SL Topic Cover Environment
01 Set up recording devices Theory & Practical
02 Remote Control CCTV Theory & Practical
03 Lab Work (Individual Work) Theory & Practical
04 Professional examples on Lecture CCTV Theory & Practical

❖ DAY 25
SL Topic Cover Environment
01 Share Some Online Resource Theory & Practical
02 Extra Curriculum Activates Theory & Practical
03 Closing ceremony

❖ DAY 26
01 MS Word Theory & Practical
02 Typing Practices Theory & Practical
03 Create & Save Documents Theory & Practical
04 Manages Works Documents Theory & Practical
05 Edit Documents Theory & Practical
06 Preview & Prints Documents Theory & Practical

❖ DAY 27
01 MS Excel Theory & Practical
02 Introduction Theory & Practical
03 Entering, Editing and Formatting Data Theory & Practical
04 Formatting Numbers Theory & Practical
05 Managing Worksheets Theory & Practical
06 Modifying Rows and Columns Theory & Practical

❖ DAY 28
01 MS Power Point Theory & Practical
02 Modify presentation themes. Theory & Practical
03 Add and edit text to slides. Theory & Practical
04 Add new slides to a presentation. Theory & Practical
05 Insert clipart images and shapes to slides. Theory & Practical
06 Insert and modify tables and charts. Theory & Practical

❖ DAY 29
01 English Soft Skills class Theory & Practical
02 Create CV & Biodata Theory & Practical
❖ DAY 30
01 Ending Class & Certification Theory & Practical
THE END