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Introduction
Organizations are established to achieve specific objectives. Many of them compete with
one another in the attempt to reach their goals. When they are not in competition, they try their
best to survive. Success comes as a result of the effective and efficient use of resources, whether
human or nonhuman. Most often, however, the outcome is attributed to the performance of the
organization’s human resources. This happens even in the presence of various constraints like
those concerning equipment, materials, and money.
The importance of human resource cannot be overemphasized. In the long history of
mankind, this truism has been proven time and again. Literature abounds with stories about wars
won by nations with soldiers who were really prepared to do their jobs. The early Greeks, for
instance, were able to defeat armies larger than their own because of superior recruitment and
training. During the Second World War, in a few critical weeks in 1940, Britain survived the
attempted invasion of Hitler’s Germany. The British were not subjugated because of high morale,
discipline, and their determination to fight.
Businesses and other forms of non-military organizations are like armies in some ways.
To reach their goals, they must manage their human resources properly. Business literature also
abounds with stories of companies, which became successful because of the right application of
human resource management.