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Types of Resources
• Tangible resources
Organizational assets that are relatively easy to identify, includes physical
assets, financial resources, organizational resources, and technological
resources used to create value for customers.
Eg. Plant and Equipment, cash account.
• Intangible Resources
Difficult to account for or imitate, typically embedded in unique routines
and practices that have evolved over time
Eg. Brand name, Reputation with customers
• .Organizational Capabilities
Competencies or skills the firm employs to transfer inputs to outputs.
Eg. Outstanding customer service, Innovativeness of products and services,
Ability to hire, motivate, and retain human capital.
Path Dependency: Resources are unique and therefore scarce because of all
that has happened along the path followed in their development and/or
accumulation.
Social Complexity Such phenomena are typically beyond the ability of firm to
systematically manage or influence. When competitive advantages are based on
social complexity, it is difficult for other firms to imitate them.