TEMS™ Investigation 21.0.

1 Release Note
1 About This Release
© Infovista 2019. All rights reserved.

TEMS is a trademark of Infovista. All other trademarks are the property of their respective holders. Apple, the
Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

2 Important Information

2.1 Disabling Wi-Fi for Mobile Network Testing

Before using a device for mobile network data service testing, be sure to turn off Wi-Fi on the device. If Wi-Fi is
enabled, the device may run data transfers over Wi-Fi rather than over the mobile network it is camping on (even
if a correct APN has been entered).

2.2 Keeping Down Logfile Size When Running Data Services on Qualcomm and
Samsung Chipset Based Devices

This section applies to Qualcomm chipset-based and Samsung chipset-based devices, unless otherwise stated.

It is strongly recommended to follow these steps, since otherwise the PC processing load will become
excessive.

• When testing data services only, use a Log Configuration activity with the option “Optimized for Data KPI
Reports” selected.

• For Qualcomm chipset devices, you can alternatively either disable the DPL log (0x11EB) or set USB
mode to RNDIS+DM+MODEM. Be aware that in RNDIS+DM+MODEM mode it is not possible to apply
certain control functions such as RAT and band lock. In TEMS™ Investigation the DPL log is by default
turned off in RNDIS+DM+MODEM mode.

• When testing both VoLTE and data services concurrently, use a Log Configuration script activity with the
option “Optimized for Voice/Data KPI Reports” selected.

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3 TEMS™ Investigation 21.0.1

3.1 New Features

3.1.1 NR signal scan using configured NR-ARFCN or Frequency

When configuring NR signal scans on the PCTEL IBflex™/HBflex™ or R&S TSME-6, it is now possible to select
NR-ARFCN or frequency to scan, in addition to the previously available GSCN possibility.

3.1.2 Qualcomm 5G decoding updates

Added support for correctly decoding new versions of several Qualcomm 5G reports.

3.2 Corrected Bugs

• No RTP logs are seen on Sony XZ2 with Android 9

• RouteUtility fails with license check error

• Quectel BG96 L3 signalling is not available

• RTCP packets from Qualcomm IMS not transformed to RTCP IP messages

• Incorrect Inter-system Cell Reselection To LTE events reported

• Device not initialized when “skipRefinementForSelectedIdsInLive” option is used

• Voice Quality measurements incorrect due to DST issue

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4 TEMS™ Investigation 21.0

4.1 New TEMS Devices

4.1.1 Rohde & Schwarz TSME6

The R&S TSME ultra compact drive test scanner is a high-power platform for optimizing all conventional mobile
radio networks with support for 5G NR Signal Scan in TEMS Investigation.

Specifications*:

• 5G NR Signal Scan

• User-definable input frequency

• An RF and signal processing path with a bandwidth of 20 MHz

• Measurements on various mobile communication standards

• Support of automatic channel detection

• Support of MIMO measurement setups

• Future-proof software-defined architecture

• Embedded high sensitivity GPS receiver

Note: This feature is depending on the Rohde & Schwarz ViCom 18.3 release to be fully functional.

4.1.2 Google Pixel 3 G013A/G013B

The Google Pixel 3 is an Android smartphone running the latest version of Android 9, supporting up to LTE CAT
16 (1Gbps DL/75Mbps UL), 5x DL CA, 4x4 MIMO, LAA, VoLTE, VoWiFi, 256-QAM DL and 64-QAM UL
depending on operator support.

Specifications*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700),
18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 38(2600), 39(1900),
40(2300), 41(2500), 42(3500), 46(5200), 66(1700), 71(600)

• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VIII (900)

• CDMA: Band BC0, BC1, BC10

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 16 capable (DL1024/UL75 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

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 • LTE-A (5CA DL)

• 4x4 MIMO

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Real-time control capabilities:

• RAT Lock (LTE, WCDMA, GSM)

• Band Lock (LTE, WCDMA, GSM)

• WCDMA Cell Lock (UARFCN)

• CA Control

• Google Android 9 Pie

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (2.5 Ghz + 1.6 Ghz, 64-Bit)

• Connect license:

• Qualcomm L

*Depending on network and SIM-card, all functions

4.2 New Connectable Devices

4.2.1 Samsung Galaxy S10, S10+ and S10e

Only days after it was revealed at the Mobile World Congress, the new flagship device from Samsung, the Galaxy
S10, is announced as supported by TEMS Investigation. It is now possible to connect various models of the
Samsung Galaxy S10, S10+, S10e and S105Gnr including versions aimed at Europe, USA, Canada and China,
and perform network testing.

The Samsung Galaxy S10e F versions are built on an Exynos 9820 Octa-Core with a Dual Core 2.8 GHz & Dual
Core 2.4 GHz & Quad Core 1.7GHz configuration. The other versions are based on the Qualcomm Snapdragon
855 Octa-Core with a 2.8Ghz Single-Core, 2.4Ghz 3-Cores and 1.7Ghz Quad-Core configuration.

Memory is 8GB, 6GB, with the device offering 128GB, 256GB internal storage and up to 512GB of external
memory.

Supported versions:

• SM-G970F/U/W/0

• SM-G973F/U/W/0

• SM-G975F/U/W/0

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Specifications:

• Throughput capabilities:

• LTE Category 20 capable (DL 2000Mbit/s/UL 150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (7CA DL)

• 4x4 MIMO

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Connect License:

• U/W/0 versions: Qualcomm M

• F versions: Samsung F

4.2.2 Qualcomm Snapdragon X50 5G MTP

To prepare TEMS Investigation to be able to measure 5G NR networks using devices based on Qualcomm X50
chipsets, connect support for the Qualcomm Snapdragon X50 MTP has been added. This makes it possible to
connect a number of coming 5G NR routers from different vendors.

4.2.3 WNC MWH-5

The 5G hotspot device WNC MWH-5, using the Qualcomm Snapdragon X50 5G modem, can now be connected
to TEMS Investigation.

4.3 New Features

4.3.1 NR 5G Qualcomm UE Support

4.3.1.1 L3 Decoding

NR 5G L3 RRC and NAS 3GPP Release 15.2.x decoding support has been added.
LTE L3 RRC and NAS decoding has been upgraded to also support 3GPP Release 15.

4.3.1.2 NR 5G Information Elements

These NR 5G information elements are now supported:

• Serving Cell SSB Beam Index

• Serving Cell SSB Beam RSRP

• Serving Cell SSB Beam RSRQ

• Serving Cell SSB Beam SINR

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• Serving Cell SS RSRP

• Serving Cell SS RSRQ

• Serving Cell SS SINR

• Serving Cell NR-ARFCN DL/UL

• Serving Cell Band

• Serving Cell Bandwidth DL/UL

• Serving Cell GSCN

• Serving Cell PCI

• Serving Cell Type

• Serving Cell Group

• Serving Cell 1-2 Detected SSB Beam Index

• Serving Cell 1-2 Detected SSB Beam RSRP

• Serving Cell 1-2 Detected SSB Beam RSRQ

• Serving Cell 1-2 Detected SSB Beam SNR

• PUSCH Tx Power (dBm)

• PDCP DL/UL Total Throughput (kbit/s)

• PDCP DL/UL RB Throughput (kbit/s)

• RACH Reason

• RACH Result

4.3.2 PCTEL MXflex® NB-IoT Scanning

TEMS Investigation can now perform LTE NB-IoT scanning using the PCTEL MXflex scanner.

Specifications:

Top N NRS (Narrowband Reference Signal)

Measurement Modes NPSS (Narrowband Primary Syncronization Signal)
NSSS (Narrowband Secondary Syncronization Signal)

NRS-RP, RQ,RSSI, CINR, Time Offset; NPSS-RP,

Data Modes RQ,RSSI, CINR; NSSS-RP, RQ,RSSI, CINR, Time
Offset;

Operation Modes In-Band, Guard Band, Stand-alone

Channel Bandwidth 180 kHz

Measurement Rate 190 ms

Dynamic Range (CINR) NRS -10 to +40 dB

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 Min. Detection Level RP NRS -138 dBm

Relative Accuracy (CINR) NRS ± 2 dB (Typical)

Max. Number of PCIs 16

4.3.3 Voice Quality

4.3.3.1 Flexible speech sample length

Support for speech samples with flexible duration up to 8 seconds is added to TEMS Investigation. New English
POLQA sentences with 6 second duration are available and configurable.

4.3.3.2 iPhone 8 and iPhone X ACU R2 support

Voice Quality measurements can now be performed with the Apple iPhone X and iPhone 8 using an ACU R2.

4.3.3.3 OnePlus 6T ODM and Digital Audio POLQA

On-device POLQA Voice Quality measurements can now be performed using the OnePlus 6T.

4.3.4 Scanning

4.3.4.1 NB-IoT scan support for PCTEL MXFlex

NB-IoT scanning can now be performed with PCTEL MXFlex on firmware version 5.5.0

4.4 Corrected Bugs

No corrected bugs.

4.5 Removed Features

• Pinpointing is no longer possible in the map view, only in the Pinpoint tool.

• These devices are no longer supplied (but still connectable to TEMS Investigation):
End of support: June 2019.

• Samsung Galaxy S8 (SM-G950F, SM-G950U, SM-G9500, SM-G950W)

• Sony XZ Premium G8141

• HTC U11

• Bittium Though mobile

• iPhone 8 (A1863 + A1905)

• iPhone X (A1901)

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5 Known Bugs and Limitations

5.1 Device Related

• There is a dialog appearing on Sony Xperia X Performance and Sony Xperia XZ when the USB is enabled
between PC and phone; don't change setting while phone is detecting in TEMS product. Valid selections are
“Cancel” or “MTP”.´

• When running Samsung Shannon based devices with Samsung’s TCP/IP logbank enabled, PDCP DL and
PDSCH Phy Throughput values can be delayed and may arrive after the actual service is finished.

• The procedure to apply an LTE cell lock to the Samsung SM-G960F can be slow and may take up to 1 minute.

• To validate a script containing a Band lock being applied on a Samsung SM-G935F, SM-G950F or SM-G960F
in TEMS Investigation, the device selected to perform the Band lock must be activated.

5.2 PC Application Related

5.2.1 General

5.2.1.1 TCP Settings

Windows 7 have a function for automatic tuning of TCP settings. Check whether that function is enabled as
follows:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).

2. Type netsh interface tcp show global and inspect the value returned for Receive Window Auto-Tuning
Level.

3. If this parameter is disabled, give the command netsh interface tcp set global
autotuninglevel=<autotunelevel> to enable it. The value of <autotunelevel> should be “highlyrestricted” if
the server you are contacting does not have RFC1323 implemented or does not support the TCP receive
window scaling factor. Otherwise, <autotunelevel> should have the value “normal”.

5.2.1.2 MTU Size

For LTE operation it may be necessary to adjust the MTU (Maximum Transmission Unit) size, that is, the
maximum IP packet size in bytes. The optimum MTU size depends on the network bandwidth and other factors,
so it is impossible to give a universally valid recommendation. In general, however, the faster the LTE network,
the more important it is to choose a good MTU setting to be able to approach the maximum achievable
throughput.

Here is how to change the MTU size in Windows 7:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).

2. Run the command netsh interface ipv4 show interfaces and note the identity of the relevant interface.

3. Run the command netsh interface ipv4 set subinterface <interface id from step 2> mtu=<desired MTU
setting> store=persistent.

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Example: netsh interface ipv4 set subinterface 25 mtu=1360 store=persistent

5.2.2 TEMS Investigation Professional Related

5.2.2.1 Installation and Start-up

• If TEMS™ Investigation takes a long time to start up (more than about 45 seconds), the delay may be caused
by the OS trying unsuccessfully to check the application’s Verisign certificate. If a network has been detected,
the OS will try to contact Verisign to verify that the certificate is not on the Certificate Revocation List (CRL).
TEMS™ Investigation will not continue until this procedure times out.

There are two ways to remedy this:

1. Open up your proxy to enable access to the Certificate Revocation List. The details of how to accomplish
this may vary between countries.

2. Turn off the certificate revocation check in Internet Explorer:

• Open Internet Explorer, and from the Tools menu select Internet Options.

• On the Advanced tab, under Security, uncheck the option “Check for publisher’s certificate revocation”
and click Apply.

(This procedure can be automated by the use of Group Policies.)

• When installing TEMS™ Investigation under Chinese or Japanese Windows, TEMS™ Investigation will not
recognize file paths such as C:\User\<user name>\..., where <user name> contains Chinese or Japanese
characters. This will prevent proper use of the application. (Similar problems may occur with other non-ASCII
characters.)

5.2.2.2 Application Use

• When using the Copy Worksheet function, any Map settings will be lost.

• When many devices are used for data collection, the number of windows in the workspace should be kept to a
minimum to lower the CPU load. It is also advisable to start a new logfile recording at least once every hour in
order to reduce RAM consumption.

• During logfile recording as well as during logfile replay, temporary files are created by the application to enable
the user to browse the history of the logfile. These files can become very large (3–4 times the logfile size), the
exact size depending on the number of devices activated in the application at recording time. The temporary
files are named according to the format “temsn” and created in the Windows temp directory (default:
C:\path\tmp, where the path is defined by the environment variable TMP). Make sure there is plenty of space
on the disk where the temp directory resides. The temporary files are removed when you exit the application;
however, if the application terminates abnormally, this might not happen. The files must then be removed
manually.

• Network Connect over RAS fails under Windows 8 and Windows 10 (the IP sniffer does not start).

• Service Control Designer: If multiple Service Control Designers are open simultaneously, a script run from one
of them could fail.

• Service Control Designer: Problems may arise during script execution if a participating device is detached
from Windows, whether due to user interaction or to device instability. One thing that may occur in this
situation is duplicate recording of data in multiple logfiles.

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• Service Control Designer: The Wait For example in the User’s Manual, section 12.10.6.2 does not work, since
a Wait For activity cannot be triggered by another activity that is inside a (different) while loop.

• Service Control Designer: Running multiple Synchronized Voice Call Sequence snippets (for different devices)
in a Parallel structure does not work. It is necessary to put each such snippet in its own script; the scripts can
then be run concurrently if desired.

• WCDMA SCH timeslot scans are not scriptable.

• When using the serving cell indication in the Map window to show the strongest scanned CPICH, this works
only for the 1st UMTS frequency (the one decoded into the information elements named “1st”).

• The information element “Frequent AQM Score Downlink” is not populated when loading a logfile where uplink
PESQ data has been merged in.

• When doing WhatsApp voice calls, both MT and MO side must run from a TEMS™ Investigation script.
Otherwise the call will fail.

• To replay TEMS Sense or TEMS Voyager logfiles in TEMS Investigation, you need to resynchronize your
Replay license in License Control Center if it was added before upgrading to TEMS Investigation 19.2 or later.

• The drop-down selections for setting Speech Codec and Codec Rate in the Script designer do not work. To
activate/deactivate a codec/codec rate, double click on the value.

• The HTML Report Generator can not be started when TEMS Investigation is running. Start the generator by
executing TEMS.Reportgenerator.exe located in the TEMS Investigation program folder from a command
prompt. If the computer has a TEMS Investigation Replay license, add the argument /replay to the command
TEMS.Reportgenerator.exe /replay.

• Serving Cell SSB SNR/Serving Cell SS SNR IE’s will be reported as “Not valid” from Qualcomm devices.

5.2.2.3 Incompatibility with Other Software

• On a PC running Windows 8.1, installing Oracle VM VirtualBox causes TEMS™ Investigation IP sniffing to fail.
However, a workaround is to install VirtualBox without the component “VirtualBox Bridged Networking”.

6 Contact Information
Please visit our website at  www.infovista.com for contact and support information.

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