TEMS™ Investigation 21.1.

2 Release Note
1 About This Release
© Infovista 2019. All rights reserved.

TEMS is a trademark of Infovista. All other trademarks are the property of their respective holders. Apple, the
Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

2 Important Information

2.1 Disabling Wi-Fi for Mobile Network Testing

Before using a device for mobile network data service testing, be sure to turn off Wi-Fi on the device. If Wi-Fi is
enabled, the device may run data transfers over Wi-Fi rather than over the mobile network it is camping on (even
if a correct APN has been entered).

2.2 Keeping Down Logfile Size When Running Data Services on Qualcomm and
Samsung Chipset Based Devices

This section applies to Qualcomm chipset-based and Samsung chipset-based devices, unless otherwise stated.

It is strongly recommended to follow these steps, since otherwise the PC processing load will become
excessive.

• When testing data services only, use a Log Configuration activity with the option “Optimized for Data KPI
Reports” selected.

• For Qualcomm chipset devices, you can alternatively either disable the DPL log (0x11EB) or set USB
mode to RNDIS+DM+MODEM. Be aware that in RNDIS+DM+MODEM mode it is not possible to apply
certain control functions such as RAT and band lock. In TEMS™ Investigation the DPL log is by default
turned off in RNDIS+DM+MODEM mode.

• When testing both VoLTE and data services concurrently, use a Log Configuration script activity with the
option “Optimized for Voice/Data KPI Reports” selected.

3 Starting and restarting the TEMS Samsung Galaxy S10

In order to boot the device using the pre-installed TEMS firmware, all models of the Samsung Galaxy S10 must
be started in the following manner:

• Starting with Power button or tapping Restart in phone menu: Samsung original firmware, no TEMS
functionality.

• Starting with Volume up + Bixby + Power button, release all buttons when Bootloader warning displayed:
TEMS firmware, full functionality

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• Starting with Volume up + Bixby + Power button, keep holding all buttons when Bootloader warning
displayed: Recovery mode

Bootloader warning:

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4 TEMS™ Investigation 21.1.2

4.1 New TEMS Devices

Support was added for TEMS supplied versions of the following devices:
• Xiaomi Mi Mix 3

• Samsung SM-G977U/P/T/B

• Samsung SM-G9730

• OnePlus 7 Pro 5G (GM1920)

4.2 Corrected Bugs

• Incorrect dropped call

• Measurement Information not identified

• TI stuck while recording

• MIMO 1st EARFCN Bar Chart does not show condition number

• 5G PCTEL Scanner can’t perform signal scan

• Sony XZ2 ends up in no service mode

• M2F does not work with G973F

• LTE SINR above 35 is invalidated

• PUSCH Modulation is not reported by TI

• PDCP throughput is always zero

5 TEMS™ Investigation 21.1.1

5.1 New Connectable Devices

5.1.1 LG V50 5G (LM-V450PM and LM-V500EM)

The LG V50 ThinQ can now be connected to TEMS Investigation and used for mobile network testing. The two
versions are aimed at different markets, the LM-V450PM is aimed at the US market, Sprint branded and CDMA
capable while the LM-V500EM is aimed at the European market.

Specifications*:

• Supported frequency bands:

• Up to 1.7 Gbps 5G network (where available)

• LTE: Band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
17(700), 20(800), 25(1900), 26(850), 28(700), 40(2300), 41(2500), 46(5200), 66(1700/2100), 71(600)

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 • UMTS Bands 1/2/4/5/8

• CDMA: Band Class 0/1/10 (LM-V450PM only)

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 18 capable (Up to DL: 1.2 Gbit/s, UL: 75 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (6CA DL)

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Google Android 9 Pie

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit)

• TEMS Connect License: Qualcomm M

*Depending on network and SIM-card, all functions

5.1.2 Oppo Reno 5G China (PCCT30)

Oppo Reno 5G is the first 5G ready smartphone from Oppo. This version is aimed at the Chinese market and can
now be connected to and used for network testing with TEMS Investigation.

Specifications*:

• Supported frequency bands:

• NR: n78

• LTE: Band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
17(700), 18(850), 19(850), 20(800), 25(1900), 26(850), 28(700), 29(700), 32(1500), 34(2100),
38(2600), 39(1900), 40(2300), 41(2500), 66(1700/2100)

• WCDMA: Bands 1/2/4/5/6/8/19

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 18 capable (Up to DL: 1.2 Gbit/s, UL: 75 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

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 • LTE-A (5CA DL)

• LAA

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Google Android 9 Pie

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz Kryo 485),
64-Bit)

• TEMS Connect License: Qualcomm M

*Depending on network and SIM-card, all functions

5.2 New Features

5.2.1 Improved Qualcomm Report Decoding

Decoding has been added for recent versions of NR 5G ML1 DL Handover report.

5.3 Corrected Bugs

• NR SCG Cell Removal event missing

• Error loading Pinpoint logfiles from TEMS Pocket

• NR DL Bandwidth and UL Bandwidth missing

• Changing IE in pinpoint window causes crash

• Issues with decoding NR metrics from Qualcomm files

• LAC missing in logfiles

• Qualcomm HW timestamps and messages generated by DPL

• Pocket remote Google Pixel 3 SIP decoding problem

• SM-G977U was detecting on 21.0.4 but not in 21.1

• NR SCG Cell Addition/Removal missing from monitor templates

• Neighbor PCI same as serving and neighbor during test

• WB AMR and EVS Codec are reporting on MO UE at same time

• Network scan not scanning all bands for WCDMA

• Bar chart missing 5G IE

• Missing IE’s when replaying log file

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• Security Association report missing

6 TEMS™ Investigation 21.1

6.1 New Devices

6.1.1 Samsung Galaxy S10 SM-G973F/U

The Galaxy S10 is the newest flagship device from Samsung. It is an Android 9.0 smartphone based on a
Samsung or Qualcomm chipset (depending on region). The device is capable of measuring high speed data
throughput performance (up to 2 Gbit/s DL and 150 Mbit/s UL). The Galaxy S10 also supports Wi-Fi 6 which
makes it possible to measure Wi-Fi data throughput up to 1.5 Gbit/s.

Specifications*:

• Frequency bands:

• SM-G973F:

• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 32(1500), 38(2600), 39(1900),
40(2300), 41(2500), 66(1700/2100)

• HSDPA: 850 / 900 / 1700(AWS) / 1900 / 2100

• GSM: 850/900/1800/1900 MHz

• SM-G973U:

• LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700),
14(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 38(2600),
39(1900), 40(2300), 41(2500), 46, 66(1700/2100), 71(600)

• HSDPA: 850 / 900 / 1700(AWS) / 1900 / 2100

• CDMA: 800 / 1900 / CDMA2000 1xEV-DO

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 20 capable (Up to DL: 2.0 Gbit/s, UL: 150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LAA

• LTE-A (7CA DL)

• 4x4 MIMO

• Modulation:

• DL: 256QAM

• UL: 256QAM

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• Real-time control capabilities:

• RAT lock (LTE/GSM/WCDMA/Wi-Fi)

• Band lock (LTE/GSM/WCDMA)

• LTE Cell lock

• LTE Frequency lock (SM-G973F only)

• WCDMA Cell lock

• WCDMA Frequency lock

• GSM Frequency lock

• CA Control

• Google Android 9 Pie

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Wi-Fi 6 (up to 1.5 Gbit/s)

• Chipset/CPU:

• SM-G973F: Samsung Exynos 9820 Octa-core (2x2.73 GHz Mongoose M4 & 2x2.31 GHz Cortex-A75 &
4x1.95 GHz Cortex-A55)

• SM-G973U: Qualcomm SDM855 Octa-core (1x2.84 GHz Kryo 485 & 3x2.41 GHz Kryo 485 & 4x1.78 GHz
Kryo 485), 64-Bit)

*Depending on network and SIM-card, all functions

6.2 New Connectable Devices

6.2.1 Xiaomi Mi Mix 3

The Xiaomi Mi Mix 3 is 5G-ready and was officially unveiled at Mobile World Congress. It uses Qualcomm's
Snapdragon 855 platform and sports a 6.39-inch 2,340 x 1,080 FHD+ AMOLED display.

6.2.2 Sony 5G Prototype (J8010)

Connect support has been added for Sony's 5G device - which has a long 21:9 aspect ratio. It uses the
Qualcomm Snapdragon 855 chipset and X50 5G modem.

6.2.3 Vivo Apex 2019 TD1903

Vivo’s first 5G smartphone runs on the Qualcomm Snapdragon 855 platform with 12GB RAM, a super-large
memory of 512GB, and is equipped with Jovi AI Assistant, along with many other smart functions.

The APEX 2019 has also solved the challenge of limited motherboard space by using a Duplex PCB Design
which has increased the available space by 20% to minimize the overall stacking space. This is Vivo’s solution to
free up space for the 5G modules, making the phone a true unibody 5G phone.

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6.2.4 OnePlus 7 Pro
The OnePlus 7 Pro is an Android smartphone where the highlights include a Snapdragon 855 for the processor,
up to 12GB of RAM, and a 4,000 mAh battery. Its unique pop-up front-facing camera comes out of the top frame,
and it has three on the back, each with different focal length.

6.3 New Features

6.3.1 Support for new 5G NR Information Elements

Support has been added for the following new information elements and events for devices based on Qualcomm
X50 chipset:

• PUSCH Num Layers

• PDSCH Num Layers

• CSI-RS Beam Index

• CSI-RS Beam RSRP

• CSI-RS CRI

• PDSCH PMI

• PDSCH MCS Distribution Accumulated

• PDSCH RI Distribution Accumulated

• NR Radio Link Failure (Event)

• NR Beam Failure (Event)

• NR Session Duration (Event)

• Serving SSB Beam Changed (Event)

• EUTRAN RRC B1-NR Event (LTE Event, but NR related)

• EUTRAN RRC B2-NR Event (LTE Event, but NR related)

Support has been added for the following information elements and events for devices based on Samsung 5G
chipset:

• RACH Result

• PDSCH Modulation

• PDSCH MCS

• PDSCH Spectral Efficiency

• PUSCH Modulation

• PUSCH MCS

• PDSCH Rank Indicator

• CQI

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• PDSCH Phy Throughput Per Carrier

• PDSCH Phy Throughput

• MAC DL Throughput

• MAC UL Throughput

• UE PUCCH Tx Power

• UE PUCCH/PUSCH Power Offset

• RLC DL Channel ID

• RLC DL Mode

• RLC DL Throughput

• RLC UL Channel ID

• RLC UL Mode

• RLC UL Throughput

• Multi RAT Connectivity Mode (LTE IE, but NR related)

• NR RACH Attempt (Event)

• NR RACH Success (Event)

• NR RACH Failure (Event)

• NR SCG Cell Addition (Event)

• NR SCG Cell Removal (Event)

• NR SCG Cell Reconfiguration (Event)

6.3.2 Scanning improvements

6.3.2.1 MXflex™/IBflex™/HBflex™: GSM, WCDMA Blind Scan with L3 message (FW 2.4.0.0) (FW
5.5.0)

Support for Blind scan with PCTEL scanners has been added to TEMS Investigation.

6.3.2.2 Support for new information elements

New information elements received when performing NR scanning with PCTEL scanners has been added.

• SSB RP

• SSB RQ

• SSB RSSI

• SSB SINR

• RSPBCH RP

• RSPBCH RQ

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• RSPBCH SINR

• PSS SINR

• SSS SINR

• SSS Delay Spread

• Subcarrier Spacing

• Time Offset

6.3.2.3 Support for new scanned bands

• EU-73, 85 & TD-LTE: EU-49, 52

• EU-69, 70, 72, 74, 75, 76 & TD-LTE: EU-47, 48, 50, 51

6.3.3 Event and message detail search

The Message Search function has been improved to include Events as well. This makes is possible to search for
contents in Message/Events headers and contents.

6.4 Corrected Bugs

• iPhone detection issue for iPhone X and XS

• NR Radio Parameter monitor not updating while testing

• PDCP UL throughput not reported for 5G Qualcomm device

• Missing attributes in 5G

• Incorrect ranges for UE Tx Power information elements

• Scanning issue for LTE Band 66 (shown as 0 in logfile).

7 TEMS™ Investigation 21.0.3

7.1 Corrected Bugs

• Missing 5G information elements.

• NR Radio Parameters missing.

• Serving Cell Beams not decoded.

• Modulation is not decoded and MCS UL not reported.

• PDSCH BLER and MAC BLER DL incorrect.

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8 TEMS™ Investigation 21.0.2

8.1 New Features

8.1.1 Additional 5G NR Information Element support for Qualcomm devices

Support has been added for the following new information elements for devices based on Qualcomm X50 chipset:

• PDSCH Modulation

• PDSCH MCS

• PUSCH Modulation

• PUSCH MCS

• PDSCH Rank Indicator

• PDSCH Transmission Scheme

• QCI

• PDSCH Phy Throughput Per Carrier

• PDSCH Phy Throughput

• PUSCH Phy Throughput Per Carrier

• PUSCH Phy Throughput

• MAC DL Throughput Per Carrier

• MAC DL Throughput

• MAC BLER DL

• PDSCH BLER

• PUSCH BLER

• UE PUCCH Transmit Power

• UE PUCCH/PUSCH Power Offset

• Serving Cell DL Pathloss

• RLC DL RB Throughput

• RLC DL Throughput

• RLC DL Mode

• RLC DL BLER

• RLC DL Channel ID

• RLC UL RB Throughput

• RLC UL Throughput

• RLC UL Mode

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• RLC UL BLER

• RLC UL Channel ID

• PDSCH Spectral Efficiency

8.2 Corrected Bugs

• 7zip Vulnerability

• Dropped or silent call

• Sony POLQA measurement results

• Commercial S9 missing Pathloss and RACH Messages

• Missing connect when 2G fallback occurs

• PDCP Throughput missing in RouteReader

• 2G/3G Dropped Call not detected

• Maximum Phy Throughput scale correction

• UE Tx Power out of range

• 5G NR UE based measurements are not populated in presentation windows

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9 TEMS™ Investigation 21.0.1

9.1 New Features

9.1.1 NR signal scan using configured NR-ARFCN or Frequency

When configuring NR signal scans on the PCTEL IBflex™/HBflex™ or R&S TSME-6, it is now possible to select
NR-ARFCN or frequency to scan, in addition to the previously available GSCN possibility.

9.1.2 Qualcomm 5G decoding updates

Added support for correctly decoding new versions of several Qualcomm 5G reports.

9.2 Corrected Bugs

• No RTP logs are seen on Sony XZ2 with Android 9

• RouteUtility fails with license check error

• Quectel BG96 L3 signaling is not available

• RTCP packets from Qualcomm IMS not transformed to RTCP IP messages

• Incorrect Inter-system Cell Reselection To LTE events reported

• Device not initialized when “skipRefinementForSelectedIdsInLive” option is used

• Voice Quality measurements incorrect due to DST issue

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10 TEMS™ Investigation 21.0

10.1 New TEMS Devices

10.1.1 Rohde & Schwarz TSME6

The R&S TSME ultra compact drive test scanner is a high-power platform for optimizing all conventional mobile
radio networks with support for 5G NR Signal Scan in TEMS Investigation.

Specifications*:

• 5G NR Signal Scan

• User-definable input frequency

• An RF and signal processing path with a bandwidth of 20 MHz

• Measurements on various mobile communication standards

• Support of automatic channel detection

• Support of MIMO measurement setups

• Future-proof software-defined architecture

• Embedded high sensitivity GPS receiver

Note: This feature is depending on the Rohde & Schwarz ViCom 18.3 release to be fully functional.

10.1.2 Google Pixel 3 G013A/G013B

The Google Pixel 3 is an Android smartphone running the latest version of Android 9, supporting up to LTE CAT
16 (1Gbps DL/75Mbps UL), 5x DL CA, 4x4 MIMO, LAA, VoLTE, VoWiFi, 256-QAM DL and 64-QAM UL
depending on operator support.

Specifications*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700),
18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 30(2300), 32(1500), 38(2600), 39(1900),
40(2300), 41(2500), 42(3500), 46(5200), 66(1700), 71(600)

• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VIII (900)

• CDMA: Band BC0, BC1, BC10

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 16 capable (DL1024/UL75 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

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 • LTE-A (5CA DL)

• 4x4 MIMO

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Real-time control capabilities:

• RAT Lock (LTE, WCDMA, GSM)

• Band Lock (LTE, WCDMA, GSM)

• WCDMA Cell Lock (UARFCN)

• CA Control

• Google Android 9 Pie

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (2.5 GHz + 1.6 GHz, 64-Bit)

• Connect license:

• Qualcomm L

*Depending on network and SIM-card, all functions

10.2 New Connectable Devices

10.2.1 Samsung Galaxy S10, S10+ and S10e

Only days after it was revealed at the Mobile World Congress, the new flagship device from Samsung, the Galaxy
S10, is announced as supported by TEMS Investigation. It is now possible to connect various models of the
Samsung Galaxy S10, S10+, S10e and S105Gnr including versions aimed at Europe, USA, Canada and China,
and perform network testing.

The Samsung Galaxy S10e F versions are built on an Exynos 9820 Octa-Core with a Dual Core 2.8 GHz & Dual
Core 2.4 GHz & Quad Core 1.7GHz configuration. The other versions are based on the Qualcomm Snapdragon
855 Octa-Core with a 2.8Ghz Single-Core, 2.4Ghz 3-Cores and 1.7Ghz Quad-Core configuration.

Memory is 8GB, 6GB, with the device offering 128GB, 256GB internal storage and up to 512GB of external
memory.

Supported versions:

• SM-G970F/U/W/0

• SM-G973F/U/W/0

• SM-G975F/U/W/0

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Specifications:

• Throughput capabilities:

• LTE Category 20 capable (DL 2000Mbit/s/UL 150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• LTE-A (7CA DL)

• 4x4 MIMO

• Modulation:

• DL: 256QAM

• UL: 64QAM

• Connect License:

• U/W/0 versions: Qualcomm M

• F versions: Samsung F

10.2.2 Qualcomm Snapdragon X50 5G MTP

To prepare TEMS Investigation to be able to measure 5G NR networks using devices based on Qualcomm X50
chipsets, connect support for the Qualcomm Snapdragon X50 MTP has been added. This makes it possible to
connect a number of coming 5G NR routers from different vendors.

10.2.3 WNC MWH-5

The 5G hotspot device WNC MWH-5, using the Qualcomm Snapdragon X50 5G modem, can now be connected
to TEMS Investigation.

10.3 New Features

10.3.1 NR 5G Qualcomm UE Support

10.3.1.1 L3 Decoding

NR 5G L3 RRC and NAS 3GPP Release 15.2.x decoding support has been added.
LTE L3 RRC and NAS decoding has been upgraded to also support 3GPP Release 15.

10.3.1.2 NR 5G Information Elements

These NR 5G information elements are now supported:

• Serving Cell SSB Beam Index

• Serving Cell SSB Beam RSRP

• Serving Cell SSB Beam RSRQ

• Serving Cell SSB Beam SINR

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• Serving Cell SS RSRP

• Serving Cell SS RSRQ

• Serving Cell SS SINR

• Serving Cell NR-ARFCN DL/UL

• Serving Cell Band

• Serving Cell Bandwidth DL/UL

• Serving Cell GSCN

• Serving Cell PCI

• Serving Cell Type

• Serving Cell Group

• Serving Cell 1-2 Detected SSB Beam Index

• Serving Cell 1-2 Detected SSB Beam RSRP

• Serving Cell 1-2 Detected SSB Beam RSRQ

• Serving Cell 1-2 Detected SSB Beam SNR

• PUSCH Tx Power (dBm)

• PDCP DL/UL Total Throughput (kbit/s)

• PDCP DL/UL RB Throughput (kbit/s)

• RACH Reason

• RACH Result

10.3.2 PCTEL MXflex® NB-IoT Scanning

TEMS Investigation can now perform LTE NB-IoT scanning using the PCTEL MXflex scanner.

Specifications:

Top N NRS (Narrowband Reference Signal)

Measurement Modes NPSS (Narrowband Primary Synchronization Signal)
NSSS (Narrowband Secondary Synchronization Signal)

NRS-RP, RQ,RSSI, CINR, Time Offset; NPSS-RP,

Data Modes RQ,RSSI, CINR; NSSS-RP, RQ,RSSI, CINR, Time
Offset;

Operation Modes In-Band, Guard Band, Stand-alone

Channel Bandwidth 180 kHz

Measurement Rate 190 ms

Dynamic Range (CINR) NRS -10 to +40 dB

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 Min. Detection Level RP NRS -138 dBm

Relative Accuracy (CINR) NRS ± 2 dB (Typical)

Max. Number of PCIs 16

10.3.3 Voice Quality

10.3.3.1 Flexible speech sample length

Support for speech samples with flexible duration up to 8 seconds is added to TEMS Investigation. New English
POLQA sentences with 6 second duration are available and configurable.

10.3.3.2 iPhone 8 and iPhone X ACU R2 support

Voice Quality measurements can now be performed with the Apple iPhone X and iPhone 8 using an ACU R2.

10.3.3.3 OnePlus 6T ODM and Digital Audio POLQA

On-device POLQA Voice Quality measurements can now be performed using the OnePlus 6T.

10.3.4 Scanning

10.3.4.1 NB-IoT scan support for PCTEL MXflex

NB-IoT scanning can now be performed with PCTEL MXflex on firmware version 5.5.0

10.4 Corrected Bugs

No corrected bugs.

10.5 Removed Features

• Pinpointing is no longer possible in the map view, only in the Pinpoint tool.

• These devices are no longer supplied (but still connectable to TEMS Investigation):
End of support: June 2019.

• Samsung Galaxy S8 (SM-G950F, SM-G950U, SM-G9500, SM-G950W)

• Sony XZ Premium G8141

• HTC U11

• Bittium Though mobile

• iPhone 8 (A1863 + A1905)

• iPhone X (A1901)

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11 Known Bugs and Limitations

11.1 Device Related

• There is a dialog appearing on Sony Xperia X Performance and Sony Xperia XZ when the USB is enabled
between PC and phone; don't change setting while phone is detecting in TEMS product. Valid selections are
“Cancel” or “MTP”.´

• When running Samsung Shannon based devices with Samsung’s TCP/IP logbank enabled, PDCP DL and
PDSCH Phy Throughput values can be delayed and may arrive after the actual service is finished.

• The procedure to apply an LTE cell lock to the Samsung SM-G960F can be slow and may take up to 1 minute.

• To validate a script containing a Band lock being applied on a Samsung SM-G935F, SM-G950F or SM-G960F
in TEMS Investigation, the device selected to perform the Band lock must be activated.

11.2 PC Application Related

11.2.1 General

11.2.1.1 TCP Settings

Windows 7 have a function for automatic tuning of TCP settings. Check whether that function is enabled as
follows:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).

2. Type netsh interface tcp show global and inspect the value returned for Receive Window Auto-Tuning
Level.

3. If this parameter is disabled, give the command netsh interface tcp set global
autotuninglevel=<autotunelevel> to enable it. The value of <autotunelevel> should be “highlyrestricted” if
the server you are contacting does not have RFC1323 implemented or does not support the TCP receive
window scaling factor. Otherwise, <autotunelevel> should have the value “normal”.

11.2.1.2 MTU Size

For LTE operation it may be necessary to adjust the MTU (Maximum Transmission Unit) size, that is, the
maximum IP packet size in bytes. The optimum MTU size depends on the network bandwidth and other factors,
so it is impossible to give a universally valid recommendation. In general, however, the faster the LTE network,
the more important it is to choose a good MTU setting to be able to approach the maximum achievable
throughput.

Here is how to change the MTU size in Windows 7:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on
the Start menu).

2. Run the command netsh interface ipv4 show interfaces and note the identity of the relevant interface.

3. Run the command netsh interface ipv4 set subinterface <interface id from step 2> mtu=<desired MTU
setting> store=persistent.

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Example: netsh interface ipv4 set subinterface 25 mtu=1360 store=persistent

11.2.2 TEMS Investigation Professional Related

11.2.2.1 Installation and Start-up

• If TEMS™ Investigation takes a long time to start up (more than about 45 seconds), the delay may be caused
by the OS trying unsuccessfully to check the application’s Verisign certificate. If a network has been detected,
the OS will try to contact Verisign to verify that the certificate is not on the Certificate Revocation List (CRL).
TEMS™ Investigation will not continue until this procedure times out.

There are two ways to remedy this:

1. Open up your proxy to enable access to the Certificate Revocation List. The details of how to accomplish
this may vary between countries.

2. Turn off the certificate revocation check in Internet Explorer:

• Open Internet Explorer, and from the Tools menu select Internet Options.

• On the Advanced tab, under Security, uncheck the option “Check for publisher’s certificate revocation”
and click Apply.

(This procedure can be automated by the use of Group Policies.)

• When installing TEMS™ Investigation under Chinese or Japanese Windows, TEMS™ Investigation will not
recognize file paths such as C:\User\<user name>\..., where <user name> contains Chinese or Japanese
characters. This will prevent proper use of the application. (Similar problems may occur with other non-ASCII
characters.)

11.2.2.2 Application Use

• When using the Copy Worksheet function, any Map settings will be lost.

• When many devices are used for data collection, the number of windows in the workspace should be kept to a
minimum to lower the CPU load. It is also advisable to start a new logfile recording at least once every hour in
order to reduce RAM consumption.

• During logfile recording as well as during logfile replay, temporary files are created by the application to enable
the user to browse the history of the logfile. These files can become very large (3–4 times the logfile size), the
exact size depending on the number of devices activated in the application at recording time. The temporary
files are named according to the format “temsn” and created in the Windows temp directory (default:
C:\path\tmp, where the path is defined by the environment variable TMP). Make sure there is plenty of space
on the disk where the temp directory resides. The temporary files are removed when you exit the application;
however, if the application terminates abnormally, this might not happen. The files must then be removed
manually.

• Network Connect over RAS fails under Windows 8 and Windows 10 (the IP sniffer does not start).

• Service Control Designer: If multiple Service Control Designers are open simultaneously, a script run from one
of them could fail.

• Service Control Designer: Problems may arise during script execution if a participating device is detached
from Windows, whether due to user interaction or to device instability. One thing that may occur in this
situation is duplicate recording of data in multiple logfiles.

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• Service Control Designer: The Wait For example in the User’s Manual, section 12.10.6.2 does not work, since
a Wait For activity cannot be triggered by another activity that is inside a (different) while loop.

• Service Control Designer: Running multiple Synchronized Voice Call Sequence snippets (for different devices)
in a Parallel structure does not work. It is necessary to put each such snippet in its own script; the scripts can
then be run concurrently if desired.

• WCDMA SCH timeslot scans are not scriptable.

• When using the serving cell indication in the Map window to show the strongest scanned CPICH, this works
only for the 1st UMTS frequency (the one decoded into the information elements named “1st”).

• The information element “Frequent AQM Score Downlink” is not populated when loading a logfile where uplink
PESQ data has been merged in.

• When doing WhatsApp voice calls, both MT and MO side must run from a TEMS™ Investigation script.
Otherwise the call will fail.

• To replay TEMS Sense or TEMS Voyager logfiles in TEMS Investigation, you need to resynchronize your
Replay license in License Control Center if it was added before upgrading to TEMS Investigation 19.2 or later.

• The drop-down selections for setting Speech Codec and Codec Rate in the Script designer do not work. To
activate/deactivate a codec/codec rate, double click on the value.

• The HTML Report Generator cannot be started when TEMS Investigation is running. Start the generator by
executing TEMS.Reportgenerator.exe located in the TEMS Investigation program folder from a command
prompt. If the computer has a TEMS Investigation Replay license, add the argument /replay to the command
TEMS.Reportgenerator.exe /replay.

• Serving Cell SSB SNR/Serving Cell SS SNR IE’s will be reported as “Not valid” from Qualcomm devices.

11.2.2.3 Incompatibility with Other Software

• On a PC running Windows 8.1, installing Oracle VM VirtualBox causes TEMS™ Investigation IP sniffing to fail.
However, a workaround is to install VirtualBox without the component “VirtualBox Bridged Networking”.

12 Contact Information
Please visit our website at  www.infovista.com for contact and support information.

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