澳洲禮儀

Meeting etiquette:
1. Be casual and relaxed while greeting Aussies.
2. A handshake or a smile help a lot.
3. “Hi, Hello, G’day” is a proper way to greet Aussies.
4. “Mate” is a common way of addressing friends, male and female.

Business etiquette
1. Business meeting etiquette
(1) Taking an appointment is good sense and necessary and quite easy to
schedule as well.
(2) Make sure you take an appointment well in advance.
(3) Punctuality is of utmost importance when it comes to business meetings so
arriving early is advisable rather than being late for a meeting.
(4) Meetings are generally relaxed however serious work is accomplished during
the meetings.
(5) If an Australian takes exception or has a different view to yours they will tell
you about it.
(6) Keep your presentations short and effective without any hyped figures and
facts.
2. Negotiating and decision making
(1) Getting the work done as quickly as possible is what the Australians are
known for and small talk is not entertained.
(2) A direct approach is appreciated and brief meetings covering the important
details of the meeting are impressive.
(3) Negotiations proceed quickly. Bargaining is not customary. They will expect
your initial proposal to have only a small margin for negotiation.
(4) They do not like high-pressure techniques. As long as the work gets done on
time and with accuracy and efficiency it is all good.
(5) Decision-making is concentrated at the top of the company, although
decisions are made after consultation with subordinates, which can make
decision making slow and protracted.
3. Dress code
 (1) Business dress is conservative in Melbourne and Sydney.
(2) A dark coloured, conservative business suit is considered suitable for men.
(3) Women can wear a smart dress or a business suit.
(4) In Brisbane or other tropical areas, depending on the job function and
company culture, men may wear shirts, ties and Bermuda shorts.
4. Business/visiting cards
(1) Business cards are exchanged at the initial introduction without formal ritual.
(2) If you are not presented with a business card, the person simply may not
have one.
5. Communication & relationships
(1) Australians are very matter of fact when it comes to business so do not need
long- standing personal relationships before they do business with people.
(2) Australians are very direct in the way they communicate
(3) There is often an element of humour, often self-deprecating, in their speech.
(4) Aussies often use colourful language that would be unthinkable in other
countries. For example, “bastard” is frequently a term of endearment in
Australia and isn’t really considered swearing.

Other examples:
(1) It’s rude to sit in the back of a taxi if you’re travelling on your own.
This comes down to “mateship”, the term for the culture of equality in
Australia. You can have a chat with anyone, even a stranger, and therefore be
courteous and sit next to the guy doing you favour. Actually, Aussies may be
the friendliest people in the world.
(2) Casual conversation is expected at the start of a lunch meeting.
While we like to keep office meetings short and sharp, getting straight to the
point at a business lunch could be seen as trying to rush the meeting, or as
being too aggressive.
(3) Australians get 20 days of annual leave a year.
This is a divisive issue, depending on where you’re from. For Taiwanese like us
it may be shocking about how many holidays they have! But for the British
they might think “For a laid back country, 20 days of holiday is shocking! The
supposedly ‘more uptight Brits’ get 25 as standard- and up to 30 in many
places”.