HEROELECTRIC plug in. plug out. ride! Pease) ed ELECTRIC} Owner’s Manual schnology E-Bike@) ueRoetectric Indias Largest Selig Electr Bikes Dear Customer, Congratulations, on buying HERO Electric Bike, a world class environment friendly Electric Bike that's manufactured by HERO Electric, India's leading manufacturer of Electric Bikes. Before you begin riding, please do read this manual to familiarize yourself with the mechanism and controls of the bike and with proper care and maintenance, ensure a long trouble free ride. ThisHeroElectricBikeis + 60%cheapertorun * 70%cheapertomaintain » 90%less polluting than a Petrol bike. These bikes do not need a license and a helmet but we strongly suggest that the rider should be given adequate training, should weara helmet and bean example of being a responsible citizen that not only cares for the environment but also for the other road users, With alittle care and caution, your Hero Electric bike will give you years of pleasure of riding an. efficient machine that is economical, comfortable and also helps in reducing your carbon, footprintonthis earth, Keeping the batteries in good health is vital for the economy and reliability of the bike. Please take special care of your batteries as mentioned inthis manual, Also included in this manual is a Service Maintenance Chart, for your E-bike which includes 3 free-services and 6 paid services. 6 paid services for VRLA Batteries are provided in the service schedule matrix. Maintenance as per given schedule will ensure your HERO Electric E-bike remains in perfect condition, You can avail hese at any of our authorized dealers. Enjoy the ridel! HERO Electric Vehicles Pvt Ltd 50, Okhla industrial Estate -IIl New Dethi-110020, India Toate@) ueRoetectric Indias Largest Selig Electr Bikes CONTENT A, About your Bike- It's an Electric Bike not a Petrol one! 17 Introduction 1 Overview seven ert iinniiraannessinnete 1-3 Technical Specifications 6 Battery & Charger (Operation) 7 B. HERO Electric E-Bike with Li-ion / VRLA Batteries 8-16 1. Dos and Don'ts for Battery and Chargers 8 2. Driving steps from start to stop 9-10 3, Warranty on E-bikes with Li-ion Batteries .. 11-13 4, Li-ion Battery Warranty Policy . M4 5. VRLA Battery Warranty Policy 15 6. Battery Care & Precautions 16 ©. Trouble Shooting & Useful YouTube links 17-19 D. ANNEXURE & Tables 20-24 1, Free/Paid Service and Periodical Maintenance Schedule. 20 2. Delivery Certificate 21 3. VRLA Battery Service Matrix 22 4, Recording your Electric Vehicle's Important Serial Numbers 23 5, Mandatory road signsSay Hello to HIGH SPEED LITHIUM-ION \*Q=ey ELECTRIC BIKES! Ceara @ HEROCLECTRIC plug in. plug out. ridelCHARGE your ELECTRIC BIKE LIKE YOUR MOBILE ADVANTAGES OF LITHIUM-ION BATTERY CHARGE IT, ANYWHERE Plug your battery in any normal power socket to fully charge in 4-5 hours (from full discharge to full charge] QUICK CHARGE Ride around 10 km by charging just 30 minutes GOODBYE COSTLY MAINTENANCE Enjoy consistent performance with very little maintenance of your lithium battery EXTENDED LIFE Hero Electric Lithium Batteries can last up to 5 years under proper maintenance & care and have a warranty of 3 years* *Subject to Terms & ConditINTRODUCTION Know Your E-bike You are a proud owner of Eco-friendly two-wheeler which has zero Air and Noise pollution, In a Petrol Bike there are many parts such as Clutch, Gears, Pistons, Cylinder etc., that rub with the mating parts that constantly wear and tear. Hero Electric Bikes have no such parts as the electric motor is integrated into the rear wheel and without any clutch or gears. Electric energy from the batteries is fed to the motor through a high efficiency ECU controller that gets its inputs from the throttle and the brake system. Hence there is NO Air Pollution and Noise pollution and comparatively less body vibration, @) ueRoetectric Indias Largest Selig Electr Bikes OVERVIEW Batery Es) Converter =~ Junetion Box. ~~ Controller Figure -1@) ueRoetectric Indias Largest Selig Electr Bikes Vehicle RHS view Ignition Lack Front Brake Battery Rear Carrier ( 8 } (as Vehicle LHS view Rear Brake Lever LH Round Bagiook charging Point Glove Box x allspeciizations are approved by ARhlas per standard test canatians. The mileage practically depends on many variable actors such as road cond tons, Uratic dens, yre pressure, gradesby (oad driving sple and he consition of venice ans baltery maintenance, With new balteryeractical mileage wil be round 60kr percharge. The mileage witredce as atteryis consumed and grow old which ea normal decay phenomena. Note:-Due to cent inuaLimproverentincur products, the vehicle specifications and design are subjectto change without any prior ntie. NOTE: When correctly assembled and adjustes, your HERO Electric bike mests or exceeds industry standards tis exremely important understand that your HERO Elecri Bike isnot designed fer jumping, stuntor other types of abusive rising, LAF@) ueRoetectric Indias Largest Selig Electr Bikes A. Hero Electric E-Bikes with Lithium lon Battery ‘The batteries are the fuel of the e-bikes. With Lithium lon batteries, your e-bike will have along life and increased mileage. Hero Electric Vehicles with original Lithium lon batteries have a warranty of 3 years when used for personal purposes and 2years far commercial purposes, Battery & Charger (Operation) Hero Electric Li-ion batteries are compact, light and requires proper care. They provide smooth riding experience. These batteries are located in the ultra-compact battery box located under the seat. Li-Ion batteries are supplied as a pack, whichis sealed. This battery is equipped with Battery Management System{BMS) which protects the battery from damages due to short circuit, overcharging, deep discharging and high temperatures. The charger provided with the Li-ion battery is a sophisticated & special purpose electronic charger. This charger has additional protective feature which provides protection from output over voltage, output over current, short circuit, high temperature and reverse polarity. Charging your Li-ion battery 1. Connect the charger to the battery by plugging the b. The LED will change to GREEN when the battery is connector into the charger socket, fully charged 2. Plug the charger into the wall outlet, ensuring the §. When charging is complete [the indicator LED is charger is turned OFF. GREEN), turn OFF the charger. 3. Turn ON the charger using the switch in the wall socket. 6, Switch off then unplug the charger from the wall outlet. 4. LEDIndications:- first and then disconnect from the battery pack. Your a. The LED will illuminate RED when the charger is batteryis nowready ouse. plugged & the switch s in ON position Note: 1. Incasethe output cableinthe charging sockets notconnectedproperlyLED glows green, so ensure proper connection 2, While charging battery, ensure MCB sin “ON” position, LATB. Do's & Don'ts for Battery and Chargers: Please refer the Battery and Charger Health Tips Card provided to youat the time of Purchase [also enclosed here} Additional Important points & Tips for charging your HERO Electric E-bike 1. Lithium-lon Batteries will take 4 to 5 hours from full discharge to full charge. Batteries are to be recharged once in every 30 days even if vehicle is nat used otherwise warranty will be null and void 2. VRLA Batteries takes 8-10 hours for complete charge. Batteries should be recharged every 15 days evenif vehicle is not used 3. Tomaximize battery and charger life, please refer the "Battery Care & Precautions [please refer to page no. 16)" & "Charger Health Tips” card orread the same at the storage space under the seat. 4. The Ignition switch must be in OFF" position when your HERO electric e-bike is being charged for any other purpose. Keep the charger and the battery out of reach of children and pets. Used for any other purpose putting battery in the bucket @) ueRoetectric Indias Largest Selig Electr Bikes (@ HEROELECTRIC meme 1arser Health Tips | @ Err charger logon botniesiot ose @ Attough chargor has auto ct off systom, ts bivenbitoplgouthechargerafer Shovrs fo Lilon © Protect charger tom croc sunlit, ain or excessive Sis puta vrtateg place whiocharging, © wile chargng-festohig the attr so, thon he AC Sido. Post Gnargng- Art unplug the AC eo, thon ne bats. © Ensure igstion switch sin ‘OFF postion when your HERO Eootico-kols being charged The charger supplied with your e- bike should only be used for the purpose of charging the battery of the e-bike, Do nat use it The battery charger supplied with the batteryis for ventilated INDOOR use only. Do not try to open the charger, itis sealed. Warranty will become void for chargers with open seal. Do not use damaged components, suchas power cord, charger case, plug ete. Itcan cause electric shock, short circuit or fire 0. Theres rare chance of short circuiting and consequent smouldering of the parts of the battery if dropped {rom height or'fitis ‘an to provide energy to your Hero Electric Scooter. This smouldering can be extinguished by f water or with help of continuous spray of water. water is not available, heaps of loose dry soll or sand can be poured on the battery tocut the oxygen supply and to stop the smouldering, ‘Avoid leaving the battery charger ON and plugged into the battery for more than 5 hours ata time. Once the battery is fly charged, turn OFF the charger and unplug rom 2 pack, LATB. Driving steps from Start to Stop: * Driving your Bil a b. « f 9 h Take Bike off the stand @) ueRoetectric Indias Largest Selig Electr Bikes Check forrecommended tyre pressure [page-10), for smooth running. Insert the Ignition key, without turning on the throttle Sitonthe bike, turn the key to "ON" position by turning clockwise. Ensure the batteryis charged. Slowly twist the throttle to get the E-bike moving. Itis mandatory to use safely helmet fora saferide. The vehicle should not be overloaded by putting more load than recommended, * Do's anddon'ts while driving: The power to the motor cuts aff when the brakes are applied. Do not hold on to the brakes when you want the Scooter torun Avoid going through deep pools of water. Dry your brakes by lightly applying them repeatedly Itis strongly advised that on wet, loose gravel and sandy surfaces do not apply sudden brakes and drive under contralled speed te avoid skidding, Ayoid abrupt acceleration and braking, as this will affect the mileage of your e-bike. While driving, watch out for both moving and stationary vehicles on road Do not take sharp turns while driving. Reduce the speed while turning, User is advised to switch OFF all lights, indicators andhornimmediately after use. While going down a steep slope do notaccelerate. Beware of pot holes while driving on road, When it is raining or on wet roads, the vehicle can skid and the braking distance increases, so use both brakes accordingly and maintain a safe distance fram other vehicles. Do not use or leave your e-bike in waterlogged areas. Follow Traffic Rules, For Road signs please refer to page-24 Although Motor is water resistant, it is advisable to avoid driving in water logged areas especially in exposure to electric & electric components to avoid short circuit VY /) 4@) ueRoetectric Indias Largest Selig Electr Bikes + After Ride Do's and Don'ts: a. Alteryour ride, turn off ignition lock, and remove keys, b. Put bike on stand on flat ground, avoid irregular ground. ¢._ Ifbike needs charging, put the bike for charging as per requirement] after a gap of 30 minutes. Important Itis safer to be comfortably seated on your e-bike before turning ON the power. Ifthe power is turned ON, it could result in the bike moving forward before you are ready and could cause injury. Remember that there is a power cut-off switch embedded into both the brake levers. When you apply the brakes, power to the ‘motor willturn OFF. Therefore donot hold the brake levers when you want the motor torun, Tyre Pressure:- An under inflated tyre can cause premature tyre failure, and will require more energy [Electric] to propel your e-bike. The recommended tyre pressure for front & rear wheels are mentioned below:- Models FLASH, OPTIMA and NYX(Li-lon)_[ PHOTON (Li -lon/VRLA) FrontTyre | 22 PSIwith Pillion Rider 22 PSI with Pillion Rider Rear Tyre | 30 PSIwith Pillion Rider 35 PSI with Pillion Rider Washing of E-Scooter is not advisable & warranty will be null and void if done so. MAFB, Warranty Policy on Hero Elect Bikes E-Bike with Lithium-Ion Batteries 1. HERO electric provides a 3 [three] year warranty on e-bikes with Li-ion Batteries. 3{three} year warranty is applicable only when e-bike is being used for personal use and not for commercial applications. For commercial applications like E-Bike taxi, deliveries, bike sharing, bike rentals or otherwise used ‘in overload conditions [permissible limit) or overuse conditions [beyond the standard range/day] the warranty of the bikes and the batteries will be between 1 and 2 years but not exceeding 2years. @) ueRoetectric Indias Largest Selig Electr Bikes E-Bike with VRLA Batteries 1. HERO Electric provides a 3 (Three) years warranty on bike and 1 (One] year warranty on battery. HERO Electric warrants that every new e-bike distributed by the company in India and sold through its authorized dealers will be free trom any defect in material and workmanship, under normal condition of usage. For more details, please refer page no.-18 2. Warranty is valid if your e-bike is delivered and subsequently serviced by an authorized HERO Electric Dealer or authorized Service Center & all the free and paid services offered by the company are availed as per frequency and schedule mentioned in this manual. 3. Obligations: If any manufacturing defect{s! islare] observed in any e-bike within the warranty period as mentioned, HERO Electric's only obligation is to repair or replace detective parts with new parts or equivalent at no cost tothe customer for part ‘or labour when HERO Electric acknowledges that such malfunction is caused due to faulty material or workmanship during manufacturing The company's decision to replace or repair the affected part willbe inal. Inthe event of replacement of part{s], the company reserves the right to use parts of the same brand as the affected part or any ‘other brand which 's used by the company in the course of manufacture. All replaced parts under this warranty will become the property af the company and must be returned to the company. eas Doane SOSA ne Pa@) ueRoetectric Indias Largest Selig Electr Bikes B. Warranty Policy on Hero Electric Bikes (with Lithium Batteries) continued... 5, Power Train components found tampered or seal found broken, 6. Fitted with accessories other than approved by Warranty Terms & Conditions: Warranty willbe void if your E-Bike is: 1. Used or carryingmorethan permissibletoad Fites with 2 2. Used for stunts or competitions or gaming orather 7. Wogified/atered for any specific use other than as @ ve 8 personal transport, 3. Not serviced from our authorized service stations as per schedule and frequency mentioned in the 8. Damaged due to natural or manmade calamities wher Manual ¥ such as flooding, fire, falling objects, accidents etc. 9, Non-functional due to natural wear and tear, ageing, misuse or negligence. 10. Fitted with batteries other than those supplied by Hero Electric 4. Repaired or spare parts replaced from a non- authorized source. Warranty on proprietary items of Indian Origin: Proprietary select items like tyres, tubes are warranted by their respective Indian manufacturer and should be claimed on them directly by the customer. HERO Electric shall not be liable in any manner to replace them though Hera Electric dealers will give full assistance in preferring such claims a Manufacturers. Consumable parts which are not covered under warranty. Such as Front/Rear brake shoe, all bulbs, tyres, plastic/rubber parts andal( cables ie. front/rear brake cable ete Hero Electric will not be held liable for any personal injuries or damages of any type to the rider and any other person due to failure of any partof the e-bike Hero Electric will not be liable for any incident of fire to the bike due to tampering of bike wiring, faulty house wiring charging in unventilated area, charging with inflammable objects inthe vicinity NOTE: As the lithium battery deteriorates with age Hero Electric will replace/repair the lithium battery as aeeage ar anhsraan sea Nene otteaksmorwomaten se sah OF@) ueRoetectric Indias Largest Seling Electr Bes B. Warranty Policy on Lithium-lon/VRLA Batteries (used in Hero E-Bikes) 1. Warranty on the original battery | LI-ion ]is for three years from the date of purchase. 3{threel year warranty s applicable only when e-bike is being used for personal use and not for commercial applications. Warranty of Li-battery used in commercial application willbe between 1 and 2years as enumerated under - ‘warranty for Hero Electric E-bikes 2. Warranty on replaced battery Li-Ion) willbe from date of purchase. For example, abattery set has been purchased on 1st of January. lft fails on Tstof August and another battery s given in lieu of itby the company. Then the warranty of the new battery setwillremain from Ist of January. 20 AHVRLA Batteries with newvehicles have awarranty of 12 months from date of sale. 20 AHVRLA Batteries less than 16AH at S AMP discharge rate will be consideredaas failed. Personal use of Hero E-Bike is defined as light to medium usage generally consuming upto 75% of charge of the battery per day. Any Hero E-bike that consumes more than 75% of charge per day will be treated as commercial use. For details, Lithium-Ion please refer to page no. 14and for VRLAplease refer to page no. 15 Design Performance parameters ofthebatteries Actual Performance of the Batteries 1, Hero Electric e-bike fitted with new battery gives 1. Range: The mileage depends on many variable factors such as the stated mileage under stated conditions. road conditions, traffic density tyre pressure, grade-ability, start stops, acceleration, charge level, load, driving style and the condition of vehicle and battery maintenance. The mileage will with timece.g, the mileage onvday Twill be the reduce as battery is consumed .The mileage will also reduce as highest and day 90 will be-comparativey low, and battery grows old which is anormal decay phenomena, Day 120 will be lower as compared ta Day 90 and 2. The batteries are warranted against manufacturing defects only 2, Lithium-lon Batteries are like fuel for your HERO Electric e-bike and start getting consumed soon. This is @ natural phenomena of the e-bike and not against normal deterioration in their performance. batteries. Please read the battery warranty clauses carefully. 3. VRLABatteries are like fuel foryour HERO Electric ‘The mileage and the condition of your Hero Electric e-bike e-bike and start getting consumed with time, e.g batteries can reduce more if any of the steps mentioned in the mileage on day 1 willbe the highest and day30 Battery Health Tips card given to you at the time of delivery of will be comparatively tow, and day 90 will be lower HERO Electric e-bikelalso, reproduced in the manual] is not as compared to Day 30 and so on, This isanatural _carried out properly [Ref. pageno, 16] thenarmena of the e-ike batteries kT@) ueRoetectric Indias Largest Selig Electr Bikes B. Warranty Policy on Lithium-lon Batteries (used in Hero E-Bikes) “Time Perio trom | Ah ot Batery call below which wil be considered as flled| No. | date of sae of voice For Battery Capacity 28 An @ 8 dscharge rate 2 [_Tevezeh month eae an 1 ‘ery pawl bs olan wh a Aor er Diy PaO 3 [aime 36m month (ese han HAD ato ack woe epee wih 8 TEAR baa ack important Conditions Related to Battery Warranty 1 Waren ieconmaralus enter atrlyeos Seedantecoraionsretaresbove Repu aenicng ot year Eb teu hor and Sve Seon seer pain Duin @_ | Fast haateyienapsonappion ata raann ithe lesson by oan ater appleton or poe 7 | Tre ate waar becomes avin canta onions aro aha reson eons a Gers ama tale one Kp BAO 1 [Toss baercs aay ate balers cours capecly eens ata he waar ser derabonl peal matensanasaete 12H Soc prov dadoy abate manasa ‘Aare waratypteyis pple only ornow ei ied tne Wb eatso tine gn twa ered trina oT ato appt alan a ac toes ah cag or Lf@) ueRoetectric Indias Largest Selig Electr Bikes Battery Warranty Policy for VRLA Batteries st] tmerenoatom “Conditions of Warranty Consideration ‘Ai of Battery call below which Iwill be considered a faled No] date of sale of vehicle For 20Ah Batteries For Batary Capacity 20Rh @ § Amp dlscharge rate 1 0-8 Months ‘One oF more batoyibatoras of 20AN willbe replace in atcadarce wih tr Lees than 64h 2 | aihto 12% Monte ermal orsinpton atom Important Condi 5 Related to Batory Warranty ehtroalteoraont ar prance bay any ane coe rere arose ae epeprcts cta tes ‘eran relent ibe ar oral aaa rae on a roa wih ek on TeAguaondanterbaliy genio fovelRBy ate laton Bike lston is xen inpatana Kept Fahy barcode emia to gol or bears laid ie somence alos a roaranaea) at Enotes tardacelrecncinerny Sorte srsanatsercnaetyoure the Ponte srasaltesne Sue spchoenha arsocticarwcpaoees ra - atoy/a spapplesion bay reat on ore slec acolo Dara EA Bao aay oe arcane POR, ‘ates ml be ean olan one nena ha bg &goedpeomance Gari boson abana al & star bakng Nahe ivan pd ovata bog dan = rigs rages net eis oa ON for lon rida re i baety hy charged stay au vale abe rey lon obs erred neste ipso ower nanalhandedorrtoyauahatne fpuehose file 7 | Tesbaty wares Secu oi cse wonder Swe oe Bator nation nena rk Onrerapanlare net alma acainy Bono alone + | ERIS aaa nse a pour ance a PT 7 | serena aerate cove ew evo teatro canner Fr werij an/ atresia pari sopra 1 [ Teeside ae warariilbe per ale consay an uelow aired farsa Theeebolen/beare lb sjahserpu Goverirerit ia gasses rate oe ta ee | cap ain a nba ed rAd ear ony. yas al be ro@) ueRoetectric Indias Largest Selig Electr Bikes Battery Care & Precautions © Heatkils the battery. Avoid charging immediately atterlong drive. Try chargingin the night. @ Battery looses charge even when not used. Charge Li-lonbattery once in 30 days even ifnat driving. © Batterios aro sealed. Do not attemptto open. e@ ‘When charging the battery outside the scooter, batteries must be kept in ventilated area away from inflammable material and outofreach of children & pets. o Batteries must be kept as cool as possible to ensure the long fe & good performance. Batteries become abnormally hot & start bulging if vehicle is driven under overload for long distance, is charged under sunlight, is charged immediately after driving or the charger is kept'ON for a long period of time even after battery is fully charged. The battery ife of your vehicle can be substantially extended by following simple tips mentioned in the battery health tips & the owner manual handed over toyouatthe time of purchase of vehicle.C. Troubleshooting & useful YouTube Links @) ueRoetectric Indias Largest Selig Electr Bikes YouTube Videos by HERO electric: We have a YouTube channel, where videos for troubleshooting are uploaded. These videos will help as an additional assistance in case of any defect or problem in the circumstances where authorized service centers or technical assistance are far away. We continuously update our channel for any new problem, to ensure complete assistance, Youwil find desired videos for your assistance in the link of our channel, which is mentioned below: https://www youtube,com/user/Heroelectricbike Also, some handy troubleshooting line and picture diagrams are given below for ready reference Check MCB [Mounted under the seat) Ref Page 1, figure-I Oo I MCB is ON, Check Battery Indicator Meter Ref Page 2, picture If MCB is OFF, Turn the MCB to “ON” position ee If battery is discharged. Charge the battery If battery charge is OK, Check Brake Light Ref Page 3, figure-V It brake light is OFF, wheel must have got jammed. It brake light is ON, ensure both brake lever [Ref Page 2, igure Il Please contact authorized service station. returns to original position to prevent cutoff switch from getting actuated ee If Brake lever is OK, Please contact authorized service centre. If brake lever is not in position and cutoff is ON, re-press the brake levers and release instantly to denctvate cutoff witch LAT@) neroetectric Inds Largest Seling Electric Bos Boca Step 1: Remove LH & RH Step 2: Remove Nut & Brake Step 3: Remove Anti-Locking Plate swing arm cover wire using Spanner #14 LHS & RHS using Spanner #10 Step 4: Remove Jaw Holder ‘Step 5: Remove Motor Hex Nut Step 6: Remove Motor from Swing Arm, Plate Bolt using spanner #12 of both side Spanner #22 attention should be given on motor power cable, it should not snatch, For further information, refer to video Step 7: Use tyre puller for Step 8: Follow Reverse [Page 19) removing tyre & tube, and Procedure for fitment. getitrepaired/replaced AFSCAN QR CODES TO VIEW SERVICE VIDEOS: (@ neRoelectric Indias Largest Selig Elec Bikes ESSE 4 eo Corporate Logo Video E Bike Puncture Repairing Throttle replacement Front arake cable replacement Rear brake cable replacement Front wheel brake shoe replacement@) ueRoetectric fey ae, sn nde Red eet ee AN eahige age A extend ge sya eng, wafaest & fey sige Go VA Reaeata gage egw RI ANE} ead eB CARRE anges Fate, ret gaa ge Pf fee ar | ara aps BRA A GEA, ee BY arg A Phe ieee ae ATER Pela a rare A By ee he eee rere, oe rap eR oy TATA GPA ue ent gafage age yo dgla age Gan 60% a aar8 Yd a ar Tee raat ad Haat 90% TH TENT ET erage ph ward gree ww ong ote Serre a anmeeeraT Mh 8 wT ge ATT AA aS 2A 8 A TT wT TET for rage Feat Bra ay, HT ea RATT eT te a Fee Te Ter eRe a aT aT a eT a FT TT ww age ar ST ay ag area AT Ta OTT HRT hg 8 cart ste ara # are, sme ANY ge PH mem oT aE eal gw TET A SRE GH TEN Me aT orig BAM, rae, rere er geet ee ac are fry UT ee aT eT wy a NA eT AA aeftet at dtm area # eae Ronan ote wew a Reet eet oF Ferg aecnph 81 po see ed oo Rare urs we Ge PH ger Beer H soars fe Tar 2] arg of rarer ote Peer & Pg defer Ra ee cera age A ea pT or eRe ar faera a Se ek her hs ga rama Yeates | ge Praerat ower stay fag Bay ce wie AE are a ers &, eae o AM TeaTE aN oy 6 Yoo gw Sry TPB | I fog ay ere ea & sep aaTS Sear HS eT ae GMa aT PT ee eae LATE sagen Feat 8 ah Be gor Sea eae re a ag faba oe eT a wR | arch ee aT BIT TOT | each ore ug ote ose Fa GR) ahige door wet fares so, sharon ¥afkae Gz = 111 sag Face — 110020, aT gee HoT Pegraiezob007 Fv cizo00@) ueRoetectric wer @ pee Re eh i eee fase yet e smal age } aR a — ve we goftew age &, Uw oghe aH ae! 1-7 faa 1 sarees 1-3 sata ora 46 aed cen arsix ( fears ) seeeeeee seeeeeee sess . 7 a. feBrr—arert Teal are At yan gage 8-16 eet site arate & wer ga ae she way a wT 8 1 2, age oars AY arg we a tat ae aT 3, fears aeftat ae gage wa. 4, fear OT ASR ART AMT cs sssccaceeeee 5, 6. 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ANNEXURE Free/Paid Service and Periodical Maintenance Schedule Boothe felnedted ee ote Sree emanate mune nse Pazar a herent aac an he ney VAT@) ueRoetectric Inds Larges Song Electr Bos D. Delivery Certificate Detivery Certificate No: 1. Delivery certificate to be signed by customer at the time of delivery of E-Bike AA) Received by Customer Tick (¥) 1 Owner's Manual 2, Battery & Charger Health Tips Card 3. HERO electric e-bike ceriticate 4, Vehicle ToolKit with pouchiDE Spanner 10x12 5. Vehicle Keyl2 nos.) 6, Rear View Mirror LH & RH Ix17(1).21x24I1) & one dual serew driver OGUCOI B]_ Explained to Customer 1. Recommended Tyre PressurelRefer Page no. 8 in owner's manual How to Operate ChargerlReter Page no, 6 in owner's manual) Chart of Periodical MaintenancelReter Page no. 16 in owner's manual 00 E-bike Warranty[Reter Page no. 9 in owner's manual) Tips for geting best trom your battery [Refer Page no. 6 in owner's manvall Liton Battery Warranty Policy (Refer Page no. 11 in owner's manual Vehicle Service Schedule(Refer Page no. 16 in owner's manual) OU00 0 |nereby declare thatifany ofthe fre or pid services and hatteryservicslforVRLA bateries ony. a5 per frequency schedule are not availed then warranty wil Signature of customer Signature of Des@) ueRoetectric Indias Largest Selig Electr Bikes D. VRLA Battery Service Matrix Complete Battery Serial No: Last 4 Digits of each cell Booklet No Hl a 8 c D Service] Particulars Reference to Battery CDC & Job Card No & Dealer Stamp & Time vehicle head light | Levelled (Tick! Date Signature [Enter sequencel ‘ithe time of | Sequence Delivery Sequence [After Ist Service| Feqvenc Sequence [After 2nd Service| Seguenc Sequence [After 3rd Service| Seauenc , Sequence [After th Service | Reauence th Service| Sequence lAfter Sth Service | Reauence th Service| Sequence [After eth Service| geauenc “Battery Leveling: Connect all batteries in parallel, and leave them for at least 1 hour for equalization of voltage. EF@) ueRoetectric Indias Largest Selig Electr Bikes D. Recording Your Electric Vehicle's Important Serial Numbers: ont yafage wet S meat eiktac set wr Rate: Your Electric Vehicle and certain key components have unique serial numbers. We urge you to record these serial numbers for warranty purposes or in case your Electric Vehicle is ever lost or stolen. tee Gave ates oA Te HE HAL ae oh ares wet cree en Eee aT sepher awe fH a eral wey ate Baw TET ST Tae a wy GRR Fae go aha eR ar fees eee Frame: The frame's serial number is located on the underside of the frame near the bottom bracket tube. soe she ar eta sae Ae wae Tye a sorte wees Pree aT a a] 1. Frame serial number: Bir SiR THe Motor: The motor serial number is engraved on the cover plate of motor. stew see a dite a Hex wae we ATE) 2. Motor serial number: Alex or each saw Battery: The battery serial number is on a label affixed on top of the battery. ded: fed ar vik eae ded S save Pe dat HBL 3. Battery serial number: ‘eet ar ahaa TER Please also take a note of the following important information: pra 2 weep een A Ne we aT Date of Purchase: Selling Dealer: wate Hae a arom stare! Street Address: City/State/Zip: war: eet / a / 4 Telephone: Salesman: om - Please keep this information in a safe place for future reference. pear wider Ry we eT shes ret Yee ea LLHERO@CLECTRIC Inds Largest Seling Electr Boe @:@) ueRoetectric Indias Largest Selig Electr Bikes FORM 22 [See Rules £7lgl 115, 12412), 1268 and 12711), 12712 INITIAL CERTIFICATE OF COMPLIANCE WITH POLLUTION STANDARDS, SA {To be issued by manufacturer) Certifies thatthe following vehicle complies with the provisions of the Motor Vehicles Act, 1988 and the rules made there under, including the following mass emissions norms. 'Y STANDARDS OF COMPONENTS AND ROADWORTHINESS. Brand Name of the Vehicle: Color ofthe Vehicle: CChasels Number: Engine Number/Motor Number (in case of battery operated vehicles) (a} For Petrol/CNG/LPG/Electric-Hybrid/Electrical Vehicles SSUB-RULE NO. of rule 115: Sub-rute (141 (AIL 10 Emission Norms: Bharat Stage IV {Bharat tag IA WBarat Term) Stage Il ete) 1 Emission Values eter rales 15 (ai ae *allvatues in ken Ui) Noise Level refer rules 119 and 120) {a} Hornlforalleicles other than agricultural tractors and construction equipments vehicles} as installed onthe vehicle:99.200dB (AI Ib) Bystander's positon for all vehicle other than agricultural tractors and construction equipment vehicles) 76.000Db (A) c] Operators car level (for agricultural tractor & construction equipment vehicles|--~--Db (Al Not Applicable For Hero Electric Vehicles Pvt. Lt. kia austria state Phase, Delt -110020 aati ee aT— ye PO Cua oaks [| lelenoeliniel Ee geese eR) See ea ec einy plug in. plug out. ride! pees een RMA Tien cue acct ec nn nt eee eed