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Productivity Improvement Using Six Sigma

Organized By:

10th – 11th Dec,2010 Chennai | 29th – 30th Jan, 2011 Mumbai

Program Overview
Why Six sigma? In these days of economic recession, globalization, reformation and liberalization, competition in any business is
getting tougher and tougher. Therefore, in order to sustain in this fast changing business environment, to delight customers and to
release products as quickly as possible without quality deterioration, competing organizations should make a paradigm shift in their
business approach. Customer orientation, Business objectives, Cost reduction, increased profit, shorter cycle time and better ROI are
the latest buzzwords. Precisely, Six Sigma helps you to achieve these objectives. Either you are in manufacturing or in Services
industry such as IT, six sigma can help you identify unnecessary steps and processes, bottlenecks in the flows and suggest alternatives
to improve the productivity.

It applies in all kinds of organizations where variation and waste exist, and every employee should be involved.

Six sigma improve Analytical skills for Problem Solving for any employees
Six sigma improve leadership skill and productivity level of the employees

What is Six sigma? Six sigma is a data driven approach to remove defect in any process, product and services. The defect rate must
not exceed 3.4 defects/million opportunities. As it is a business initiative, it can be used to design new products/process/services and
re- engineer existing product/process/services. The success of six sigma is mainly based on short term as well as long term actual
data. It can be used for better decision making purpose. It is a proven, successful, tangible and structured methodology which applies
tools and techniques to address Business needs.

Few companies practicing Six sigma

Ford, Infosys, Wipro, GE, Motorola, Toyota, IBM etc.

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918


Benefits of the Six Sigma:
Six sigma for Breakthrough Improvements in their service/product/project

• Reduces Variation in any process/services

• Reduces Cycle Time of process/services

• Reduces Defects of process/services

Leads to the benefits of

• Improved Customer Satisfaction

• Improved Bottom Line (Net Profit)studies.

Six sigma greenbelt Workshop Methodology


DMAIC + Tools and Techniques

Six Sigma methodology of DMAIC (Define, Measure, Analyze, Improve and


Control) helps one in achieving optimum business results through minimum
resource mobilization.

Faculty Profile
Wilfred Raju is a senior consultant, who aims to help the organization to achieve improvement in the performance of the business
processes which are having more problems/pains, reduce the cycle time of a process/service/product, delight the customers and
align the IT investments with Business objectives to maximize the ROI, reduce the TCO and increase the net profit of the business.

Wilfred has overall 24 years+(>15 yrs in IT) experience in IT Project/Program delivery management, Product development and
Consulting- Business Process Re-engineering, IT Portfolio Rationalization and Six sigma consulting with a capability to start new
Business units/Practices, manage and operate as profitable centres.

As he has played roles like Delivery Head, Principal Consultant, Program Manager, Project Manager and EDP/MIS Manager in IT
companies like Mahindra Satyam, NatureSoft and Geosoft and non IT Company like Central Warehousing Corporation, he is having
expertise in multiple technologies- Microsoft, JAVA, Open source, Embedded and ERP and hands-on industry exposure with the clear
cut business processes in Human Resource Management, Banking, Insurance, Finance, Warehouse & Transport (Logistics)
Management; Import & Export Operation; Container Freight Station Management, Auto manufacturing & Port operational processes;
Trading, Retail, Shipping Management and Supply Chain Management.

He has conducted many Six sigma and Project Management training programmes for IT as well as non-IT employees.

Wilfred has authored books on Linux and Software Project Management.

Dates & Venue Registration Fees


This workshop is organized over two days. Registration fees for all participants for
Productivity Improvement using Six Sigma
10th – 11th Dec, 2010 9.30 am – 5.30 pm Chennai Certification are Rs. 9,800/- only + 10.3%
29th – 30th Jan, 2011 9.30 am – 5.30 pm Mumbai

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918


Course content for Lean Six sigma green belt training
Day 1

Introduction:

What is six sigma? Six sigma History; Why six sigma? How is it done? Focus of
six sigma; Six sigma certification process; What is lean six sigma?

Define Phase:

Define process, High level process map- SIPOC Stakeholder’s focus/vision;


Understanding variability; Cycle time reduction; Improvement
areas/objectives; Brainstorming; Multivoting; Project charter; Critical to
quality (CTQ); Kano analysis; Project plan etc. Eligibility Criteria:
Measure Phase: Any degree/diploma

Measurement basics; Gathering Data; Types of data; Sampling; Check sheet; Target Audience:
Characteristics of data; Central tendency; Variation; Histogram; Continuous
data; Discrete data; Defects calculation; Minitab; Case study etc. Managers from following industries who deals
with processes and process improvements.
Day 2
Example:
Analyze Phase: Automobile Industry
Container Freight Station
Pareto chart; Process Map; Cause and Effect analysis and diagram; Potential
Customer Relationship Management (CRM)
root causes; Case study etc.
Human Resource
Import & Export Operation
Improve Phase:
IT
New Process; FMEA; Evaluating solutions; Decision analysis; Action plan matrix; Insurance
Port Logistics Processes
Prioritization; Cost benefit analysis; Selecting solution; Implementation
Retail
planning, etc.
Manufacturing
Control Phase: Shipping
Supply Chain Management(SCM)
Documentation process; Response chart; Process management; Change Trading
management; Training; Define new baseline and Review measurement; Transportation
Warehousing, etc
Monitor the new process and its performance; Project closure.

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918


Productivity Improvement Using Registration Terms & Conditions
The registration fee for the event covers the following: Attendance, copy of the
documentation, lunches and light refreshments. Accommodation is not included,
but reduced rates have been negotiated. Please contact Optiriskindia for details.
Six Sigma Productivity Improvement using Six Sigma certification Examination and Exam fees
are not included as part of the workshop.

10th - 11th Dec, 2010 Chennai | 29th – 30th Jan, 2011 Mumbai What happens if I have to cancel?
Confirm your CANCELLATION in writing up to 15 working days before the event and
receive a refund less a 10%. Regrettably, no refunds can be made for cancellations
received less than 15 working days prior to the event and the invoice will remain
4 EASY WAYS TO REGISTER
due. SUBSTITUTIONS are welcome at any time. You may also TRANSFER your
booking to a future event for a small additional charge of Rs. 1500/-, payable
Fill this form and post To:
within one week of invoice. As we cannot guarantee that exactly the same course
L-468, Ground Floor, 21st Cross Street,
will be available, the transfer will be open to any other event taking place within six
Thiruvalluvar Nagar,
months from the date of the original event. The organizers reserve the right to
Thiruvanmiyur, Chennai amend the programme if necessary.
Chennai - 600041
Fill this form and send a scanned copy to contact@optiriskindia.com INDEMNITY Should for any reason outside the control of Optiriskindia, the venue
Register online at: http://www.optiriskindia.net/sixsigma.php or the speakers change, or the event be cancelled due to industrial action, adverse
Call us +91 90945 32918 to provisionally reserve a seat. weather conditions, or an act of terrorism, Optiriskindia will endeavor to
reschedule, but the client hereby indemnifies and holds Optiriskindia harmless
Chennai from and against any and all costs, damages and expenses, including attorneys
Registration fees for all participants for PMP Certification are Rs. fees, which are incurred by the client. The construction validity and performance of
this Agreement shall be governed by all aspects by the laws of India to the
9,800/- only + 10.3% Service Tax (Rs. 10,809 /-)
exclusive jurisdiction of whose court the Parties hereby agree to submit.

1st Delegate Please Book Me On This Event


Title Dr. . Mr. Ms. Mrs.
First Name............................................................................................. Productivity Improvement Using Six Sigma
Surname................................................................................................. 10th - 11th Dec 2010, Chennai
Position................................................................................................... 29th - 30th Jan 2011, Mumbai
Head of Department..............................................................................

2nd Delegate
Other comments/ Suggestions
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http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918