OPEN UNIVERSITY MALAYSIA

BMPM5103
PERFORMANCE MANAGEMENT
MAY 2019 SEMESTER

PREPARED TO:
LECTURER’S NAME

PREPARED BY:
No Name Matric No. Signature
1
2
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ISI KANDUNGAN

MUKASURAT

1 INTRODUCTION

1.1 Approaches taken to measure performance at the workplace 4

1.2 Dimensions measured. 3
1.3 Arising problems when addressing performance
3
measurement

2 FINDINGS

2.1 The various strategies and techniques used to measure 6

performance at the workplace.
2.2 Supporting your answers using real examples.
4
2.3 Relevant information and the operating environment of the
organisation selected.
2.4 Explanation on how performance measurement takes place
in that organisation.

3 DISCUSSIONS 5

3.1 Discussion on the issues arising in that particular 5

organisation.
3.2 Explanation on specific occupations, sectors or locations
7
and the key shifts that take place over time such as the
continuing growth in employing part-time
workers, outsourcing, administrating flexible working
hours and moonlighting. 3
3.3 Explanation on the tool(s) used to measure performance.

4 RECOMMENDATIONS 10

5 REFERENCES
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1. INTRODUCTION

1.1 Approaches for measuring performance of employees

In today globalization era, the measurement and analysis performance of employee’s is the
fundamental in providing the company with sustainable economic development. This
measurement system may vary and brings an implicit definition of performance depends on the
organizations or company policies. According to the previous researcher, there are many
questions rising up when it comes to measuring the performance of employees. Often, we heard
the phrases such as “you are what you decided to be” and “if you can’t measure it, you can
manage it” (Marko, 2014). These questions are vital and surely true when measuring the
employees’ performance are becomes necessity and these choices are directly affect the results.
Performance measurement is a demanding business and has several approaches from multiple
perspective. The implementation of performance measurement could bring positive impact on
individual and organizations wholly. For instance, some company or organization basically
measure employee performance by assessing how much they contribute to the company’s
growth or development. Usually, this is given to the employee at the time of their performance
appraisal. The term of performance appraisal is the mechanism of evaluating the employees by
providing them with significant response and it gives the two parties a platform to create a
positive effect on the future company’s development and the employee’s performances.
Therefore, this study will identify and assess how performance measurement is administered
in MAHSA College Sabah Campus and some literature review regarding the performance
measurement in an organization.

In a few decades until now, the approach of measuring the employee’s performance is
one of the most critical challenges that have been face by many organizations as they play a
vital role in developing strategic plans. According to the study conducted by Pietro and Luca
(2014), they developed principles and techniques in measurement science in order to improve
the theory and practice of performance measurement.

1.2 Dimensions measured.

1.3 Arising problems when addressing performance measurement

2. FINDINGS
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2.1 The various strategies and techniques used to measure performance at the workplace.

2.2 Supporting details

2.3 Relevant information and the operating environment of the organisation selected

2.4 Explanation on how performance measurement takes place in that organisation

3. DISCUSSION

3.1. Discussion on the issues arising in that particular organisation.

3.2 Explanation on specific occupations, sectors or locations and the key shifts that take
place over time such as the continuing growth in employing part-time workers,
outsourcing, administrating flexible working hours and moonlighting.

3.3 Explanation on the tool(s) used to measure performance

4. RECOMMENDATION

5. REFERENCES

Ahmad, M. A. (1991). Teori mikroekonomi. Kuala Lumpur: Dewan Bahasa dan Pustaka.

Browning, E. K., & Zupan, M.A. (2005). Microeconomics Theory and Applications (9th ed.).
Harper Collins College).

Card, David, and Alan B. Krueger. (1995) Myth and Measurement: The New Economics of
the Minimum Wage. Princeton: N.J.: Princeton University Press,

Case, K. E., & Fair, R. C. (2006). Principles of economics (7th ed.). Prentice-Hall.

Clements, K., 2008. Price Elasticities Of Demand Are Minus One-Half. Economics Letters 99,
490–493.

Collinson, R., and Ganong. P. (2013). Incidence and Price Discrimination: Evidence from
Housing Vouchers. Working Paper, Joint Center for Housing Studies, Harvard University.

Frank, R. H. (2005). Microeconomics and Behaviour (6th edition). McGraw-Hill.

Giertz, S. H. (2009). The Elasticity of Taxable Income: Influences on Economic Efficiency and
Tax Revenues, and Implications for Tax Policy. In Tax Policy Lessons from the 2000s, ed. A.
Viard, 101–36. Washington, DC: AEI Press.
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Immervoll, H., H. J. Kleven, C. T. Kreiner, and N. Verdelin. (2011). Optimal Tax and Transfer
Programs for Couples with Extensive Labor Supply Responses. Journal of Public Economics
95:1485–500.

Jamal, A. Norizan, M., & Zuraidah, Y. (2004). Study module, Principle of economics. Pusat
pendidikan lanjutan, ITM.

Mankiw, N. G. (2007). Principles of economics. Dryden Press.

Parkin, M. (2002). Economics (6th ed.). Reading: Addison-Wesley.

Parkin, M. (2007). Economics (8th ed.). US: Addison-Wesley.

Pindiyck, R. S., & Rubinfeld, D. L. (2009). Microeconomics (7th ed.) Prentice-Hall.

Ralph, C. G. (2014). Excise Taxes And The Price Elasticity Demand. The Journal of Economic
Education. 20(4). 379-389.

Ramsey, F. P. (1927). A Contribution to the Theory of Taxation, Economic Journal, 37, 47-61.

Spencer, M. H., & Amos, O. M. (1995). Contemporary microeconomics (10th edition). New
York: Worth.

(13) (PDF) The theory and practice of performance measurement. Available from:
https://www.researchgate.net/publication/259141549_The_theory_and_practice_of_performa
nce_measurement [accessed Jul 11 2019].