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Unit 8

Preparing for
employment
Preparing for employment is about choosing the right
type of job, knowing where to look for this job and
presenting yourself well.
In this unit you will learn about:
• how to present personal information about yourself in
a way that is acceptable to potential employers
• how to find out about suitable jobs and where to
look for these
• the selection methods employers use to choose the
best job applicants.
It will help you to work out your strengths, skills and
interests and how to use these to best effect when
applying for jobs.
This unit will be assessed through your portfolio work.
The grade awarded will be the grade for the unit.

Presenting personal information


When an employer has a job vacancy, it is more than likely that
they have in mind the sort of person they would like to fill the
post. Hence, when you apply for a job you need to give the
potential employer as much useful information about yourself as
you can, so that they can decide from what you have written if
you might fit the bill. Employers like to know why you have
applied for that particular job and what skills and interests you
have that may be relevant to that job.
Employers also like to have certain personal information about
you. For example:
• Personal details about you (e.g. your name and address, date
of birth).
• The subjects you have studied and the qualifications you
have gained (e.g. GCSEs, GNVQs and AVCEs).
• The name of the school and/or college where you obtained
your qualifications.

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Unit 8 Preparing for employment

• Any skills you might have (e.g. • Schools and/or college.


information communication technology, • Skills.
keyboard skills).
• Personal qualities.
• Your personal qualities (e.g. your
reliability, your punctuality, your • Personal experience and achievements.
organisation skills, etc.). • Hobbies and interests.
• Your personal experience and any
achievements you have gained through When an employer asks you to send in
work (whether paid or unpaid). You need information about yourself, they might ask
to think very carefully about this. If you you to send in this information in a
have had paid employment of any kind, particular way. The four most common ways
include this with details of what you did an employer might ask you to send in this
– even if it is only a paper round. This information are as follows:
sort of work shows you are reliable, 1 A curriculum vitae (or CV for short).
punctual and can organise yourself to get 2 A letter of application.
up early in the morning! Babysitting falls
into the same category. If someone trusts 3 A completed application form.
you enough to leave you in charge of 4 A progress file (or portfolio of your
their children, then you must be a achievements so far).
trustworthy and dependable person. We will look at each of these in turn below.
Similarly, think about the unpaid work
you have done – looking after your
younger brother or sister, or helping an Curriculum vitae (CV)
elderly relative. If you care enough and A curriculum vitae is not as difficult as it
are responsible enough to do this sort of sounds. All this means is ‘an outline of your
unpaid work, it tells a potential employer life so far’ – and you produced a simple CV
a great deal about your character. in the activity you have just done: personal
• Finally come your hobbies and interests details about yourself, the subjects you have
(e.g. music, sport, reading, films, etc.). studied and the qualifications you have
achieved so far etc.! Just as you did in the
activity, you need to organise your CV and
ACTIVITY arrange it in a logical order.
A CV is best prepared on a word processor
You are now going to supply some personal so you can keep it on disk. That way you
information about yourself. If you can, word can update it when you need to and can
process this information. If not, handwrite it send out an original (not a photocopy) each
neatly. Whichever method you use, make sure time you apply for a job.
you arrange the information clearly and include Head it with the words ‘Curriculum vitae’
everything you can about yourself. Use the the divide it into sections, just like you did
headings we used above to organise this in the activity above. The following is a
information. To remind you, these are: suggested outline you could use when
• Personal details. setting out your CV:
• Subjects studied and qualifications.

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Presenting personal information

Section 1: personal details school or college tutor to act as one of your


• Name, title (Mr, Miss, etc.) and address. referees. But don’t worry about this at this
• Telephone number. stage. Most schools and colleges have
• Date of birth. systems in place to supply students with
references (the reports on people referees
Section 2: educational details
supply to potential employers). However,
• Schools attended (not your primary
whomever you decide to name as a referee,
school) and the dates you started
you must ask his or her permission first.
attending and the dates you left.
• GCSE results.
• Other awards at school and positions of
responsibility held, etc. (e.g. prefect,
ACTIVITY
sports captain).
• Further education details – college (dates Create your own CV. Use the five section
attended and courses taken). headings given above and fill in your own
• Examinations awarded/taken or being details. You may have to leave certain parts
taken and results (if known). blank (such as the names of referees). This
• Any other details (e.g. member of does not matter at this stage. Look back at
student union, member of school/college the activity you did earlier in the unit where
clubs or societies, etc.). you recorded very similar information. Can you
• Work experience details (which you improve on it this time? Can you give more
undertook at school/college). details? Is there anything you missed out?
Section 3: employment details Again, if you can, use a word processor and
• Details of any part-time or Saturday jobs keep a copy of your CV on a floppy disk. This
you have done. may save you a great deal of time later when
• Details of any other work experience and you come to apply for jobs!
voluntary (unpaid) work you have done.
Section 4: other useful information
• Details of any hobbies/interests or sports. Letter of application
• Details of any organisations to which Sometimes an employer will ask you to
you belong. send a letter of application. This is like any
• Any useful skills you have. other letter you would send as a business
• Other skills you have gained outside letter, but should contain the following
education and work that may be useful information.
to an employer (e.g. helping in fund-
raising events, etc.). 1 An opening paragraph to say where you
saw the job advertised (or how you
Section 5: referees found out about the job) and that you
You need to name two referees. Referees are would like to apply for the post being
people a potential employer can approach to advertised.
obtain a confidential report about you to see
if you are suitable for the job you have 2 A second paragraph to give general
applied for. These people are usually your background information about yourself
two most recent employers, but if you have (the school or college you attend and the
never had a job you could perhaps ask your courses you are studying). At this stage

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Unit 8 Preparing for employment

you could refer to the fact you have Sir/Madam’, you must end the letter
enclosed a copy of your CV but only if with ‘Yours faithfully’. If you write
you have been asked to include your ‘Dear Mr Roberts’, you must end the
CV with the letter. Do not send your letter with ‘Yours sincerely’.
CV with the letter if you have not been
• Finally, do not forget to sign it!
asked to do so! Although some job
advertisements do not ask you to send
the business your CV, it might be a Application forms
good idea to get your CV up to date.
You will then have it ready to send with Most businesses use application forms to
your letter of application and application recruit their staff and you will already have
form if you need to. filled in many application forms of different
sorts yourself – to apply for a place on a
3 A third paragraph giving the particular course, to join a club, etc. Filling in
reasons you have for wanting either this applications forms is not difficult if you
job or to work for this particular prepare yourself well beforehand:
organisation – or anything you can think
of to make your application a little • Collect together all the information you
different and a little bit special. need before you start to fill in the form,
otherwise you will be stopping and
4 A final paragraph to say you are starting each time you want to find your
available for interview at any time (or to examination results, the date you started
say when you are not available for school or college, etc. The record of
interview). achievement you have been compiling at
Points to note when writing a letter of school or college will help, provided you
application: have kept it up to date! You could also
use the CV you have created to help you
• It must be neat and tidy (no spelling, fill in the form.
punctuation or grammatical mistakes).
• Photocopy the form before you write
• It must give a good impression about anything at all and practise on the
you. photocopy to make sure you can display
• Do not use an over-friendly or ‘chatty’ all the information neatly and in the
style of writing. A letter of application best way.
should be written in a formal way, not in • Ask someone to check your photocopy
the way you would write to a friend or before you begin to transfer the
relative. information over to the real form –
• It must state clearly which post you are especially your spelling, punctuation and
applying for. grammar.

• It should help to sell you by stating • Keep a photocopy of the form so you
your personal abilities and qualities that can read it again before you attend for
are relevant to the job. interview. If you have forgotten you said
your leisure interests include visiting art
• It should have the correct form of galleries, the interviewer might be a bit
ending. Remember, if you write ‘Dear surprised if you suddenly change your

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Finding out about suitable jobs

mind and say that you spend most of Progress file


your spare time playing football!
Remember, however, there is a difference While you are doing your GNVQ course,
between presenting yourself in the best you will be keeping all the work you do
possible light and telling downright lies! towards your qualification, plus work
experience evidence and details of activities
When you are filling in the form, you have done on work experience. You
remember to: should also keep a record of any extra-
• Use black ink as the forms are often curricular activities that you undertake.
photocopied. This and your Key Skills work will be
useful for any employer so that they can see
• Answer every question. what progress you have made on your
• Look carefully at each question to work course. Usually all of this material is kept
out why the employer has asked you in a large portfolio file for easy access to
that question. individual pieces of material should you
need it. Some students like to keep their
• Send a covering letter with the work in chronological order which gives an
application form when you send it back. idea of their progress throughout the course.
Write this letter as you would any other
formal business letter. It does not have
to repeat what you have put on the form Finding out about
but should state you have enclosed the suitable jobs
application form and that you look
forward to hearing from them in due There are many places where you can find
course. out about jobs and many people you can
ask for advice.

ACTIVITY Your careers adviser at school


or college
Most applications forms have a small section Your careers adviser at school or college will
that says something like: ‘Write a short be happy to help you and he or she will
paragraph in support of your application.’ In often have useful contacts in the local
this you really have to sell yourself – in other community. He or she will also be able to
words, in three or four sentences say why the offer you help in choosing the right career,
company should employ you. and may be able to put you in contact with
Imagine you have applied for a job (make up a someone who already works in your chosen
realistic job you could have applied for!) and career and who might be able to give you
have received an application form with such a ‘inside’ information.
space for you to complete. Write a short
paragraph saying why you are an ideal The career adviser at your
candidate. local careers office or library
Career advisers have lots of information and
many contacts and they should know about
all the job opportunities available in your

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Finding out about suitable jobs

local area. The careers section of the library or college library may have copies of these.
will also have a selection of useful books There are also many sites on the Internet
and pamphlets. that could help (see later in this unit).

Your local job centre


Looking for jobs
Job vacancies are displayed on boards by job
category or you could ask one of the job There are many different ways you can find
centre’s staff to help you. out about the jobs available in your local
area – and beyond!
Careers fairs
Careers fairs are held in many towns and Local and national newspapers
cities throughout the country. They are well Local and national newspapers contain job
worth going to, to pick up information and adverts and, very often, articles on looking
for the chance to meet local employers. for jobs. The jobs pages of newspapers
usually appear on a particular day of the
Work experience and talking week and you must respond to them
promptly, certainly by the closing date.
to people in work
The work experience you do at school or
college is a good opportunity for potential Job centres and recruitment
employers to get to know you. If you enjoy agencies
your work experience and feel this is the We have already looked at job centres. You
sort of work you would like to do, let the can register with a job centre, who will take
people you work with on your work down your personal details and make notes
experience know. You never know, you of the type of work you are looking for.
might just fit the bill if a job becomes They will then contact you if they are
vacant! informed of a vacancy that might be
Also, talk to people you know who have suitable for you. Remember, though, if you
jobs similar to the one you would like to are told of a vacancy you will still have to
have. Apart from the background go for an interview with the prospective
information they can give you, they might employer.
know the names of useful contacts. Recruitment agencies work in a similar way
Finally, don’t forget your family and friends. but these are privately run. They often
We often overlook the people we know specialise in certain types of work
well. Family and friends can be a mine of (e.g. secretarial, nursing, ICT, etc.). Some
information and advice! recruitment agencies also specialise in looking
for people who went to work on a part-time
Computer programs and the basis only (e.g. to cover for employees who
are off work as a result of maternity leave or
Internet who may otherwise be away from work for a
Special computer programs are available that fairly lengthy period). Some people like to
help you decide on the right career for your work on a part-time basis for the freedom
particular interests and abilities. Your school and variety it gives them.

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Looking for jobs

The Internet • Using your own initiative to write to


businesses to apply for jobs. Some jobs
If you have access to the Internet, there are are never advertised, as advertising costs
many web sites you could explore. There businesses money.
are more than 13,000 web sites to do with
careers and job hunting! For example:
• www.dfee.gov.uk/mapintro.htm (contains ACTIVITY
information on the ‘Modern
Apprenticeship’ scheme).
Visit your school or college’s careers library or
• www.dfee.gov.uk/ntintro.htm (contains your local library’s careers section. The
information on ‘National Traineeships’). following are some books that go into more
detail about job hunting:
• www.ngfl.gov.uk (the ‘National Grid for
Learning’ contains information and links Your First Job: Choosing, Getting and Keeping It.
to many useful web sites about learning, By Vivien Donald and Ray Gorse. Published
schools, colleges and careers). 1997 by Kogan Page (ISBN: 0 7494 2150 9).
• www.careersfot.gov.uk (this site has links
Developing your Employment Skills. By Helen
to nearly 600 higher education
Vandevelde. The Express Skills Focus Series.
institutions and over 200 professional
Published 1998 by Trotman (ISBN: 0 85660
organisations, plus other sites of interest
308 2).
when exploring jobs. It also has
information on job seeking, including The Jobsearch Manual. By Linda Aspen.
CVs, letters of application and Published 2000 by Management Books (ISBN: 1
interviews). 85252 229 1).

Once an employer has received all the


Other ways of looking for jobs completed application forms (or letters of
Other ways of finding jobs include the application, etc.) sent in as a result of
following: advertising a job vacancy, they will study
these carefully. (Remember, any applications
• Specialist magazines and papers. You
received after the closing date will usually
should be able to obtain these from your
be thrown away!) The employer will sort
local library.
these out into such categories as:
• Through part-time or voluntary work.
• Totally unsuitable – wrong skills, wrong
• Local radio and TV. qualifications or a badly presented
application.
• Teletext’s Job Finder service.
• Possible – some of the right skills and
• Shop windows and supermarket qualifications. Well-prepared application.
noticeboards. However, there are still some doubts.
• Family and friends who know about • Very suitable – the right skills and
vacancies at their workplace before they qualifications, and the applicant has
are advertised. made a good case for him or herself. A
very well-presented application.

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Unit 8 Preparing for employment

Needless to say, those applications that interview, to perform a task. Some


come into the first category will be employers are very keen to make sure you
dismissed immediately. Those that fall are not only good on paper but also capable
under the last category will go to the top of handling a practical task.
of the pile, and those in the middle
The task will be similar to the sort of thing
category will be put to one side. Eventually,
you would do if you were offered the job.
after a great deal of consideration, those
For example, if you apply for a secretarial
applicants who are considered most suitable
post, the interviewer might ask you to
will be called for an interview.
write a formal letter using your word
An interview is a meeting between a job processing skills.
applicant and the potential employer.
Some employers, especially banks and
During this meeting, the applicant should
building societies, use assessment tests in
be able to tell if the job is right or not for
interviews. There are hundreds of such tests,
him or her and the employer should be able
measuring everything from your ability to
to tell if the applicant is the best person for
deal with figures and numbers, or words, to
the job vacancy they wish to fill.
your personality and your reaction to certain
situations.
The formal interview
In a formal interview you meet the Tour of the premises
employer, usually in a private office, and talk
Some employers organise a guided tour for
informally for a few minutes. This is to put
candidates, usually before the interview.
you at your ease. The employer then turns to
The main purpose of this tour is to give
your written application and he or she might
candidates the opportunity to see the
take you through this, asking you to add or
premises, the workplace and, perhaps, to
clarify some points. This is the formal, serious
meet some people who work there.
part of the interview where nothing said or
Remember, first impressions are important
asked should be treated any other way but
and so you must not appear over-friendly or
sensibly, honestly and seriously.
over-enthusiastic: a tour is all part of the
During this time the employer is appraising interview! An applicant should be able to
and assessing you, seeing how confident you make up his or her mind after this tour if
are, how easily you can talk about certain he or she would still like to work in this
topics and how interested you are in the place.
job. You should listen carefully to the
questions and answer them appropriately.
If you do not understand a question, say so Preparation for the interview
and ask your interviewer politely to repeat or To do your best in an interview you need
explain the question. to prepare yourself well in advance of
attending the interview. Interviews are
Performing a task related to the generally stressful situations, and so
job and assessment tasks thorough preparation can take a great deal
of the pressure off you and make you feel
In this type of situation, the employer more relaxed.
might ask you, at the end of a formal

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Looking for jobs

If you are invited for an interview, you have A major part of your assessment for this
to do some background research, perhaps unit will be an interview you will attend at
through people you know who work for the your school or college. This interview will be
organisation, through your tutor at a school carried out in as realistic a way as possible.
or college, or perhaps through the Internet. You will probably not know the person who
Try to obtain as much background interviews you, although your tutor will be
information about the business as you can present. This interview will be designed to
before the interview. This is very important. see how would tackle a real job interview.
Do not go to an interview without having It may also be video-taped.
read anything about the business or
organisation. Also remember to: Therefore, do not treat this ‘mock’ interview
lightly. Make sure you take note of all the
• Reread the job description and your following advice when you attend for your
application form (remember, we said assessment job interview.
earlier to keep a photocopy of all
application forms you send in).
• Find out the right address for the Dress
business and identify this on a map –
there is nothing worse than getting lost Most jobs have a dress code (a certain way all
before an interview! employees are expected to dress). While no
one will expect you to dress perfectly for
• Read the local, national and specialist the job or to wear very expensive clothes,
press for any new information you can whatever you do, do not go to the
find out about the organisation. interview wearing a pair of jeans and your
• Confirm at the earliest opportunity that you hair coloured red or blue. Therefore:
will/will not be able to attend for the • Dress smartly (e.g. for any sort of office
interview. job, men are expected to go to the
Adopt a positive attitude before the interview in a jacket, tie and sober
interview. If you get all your preparation trousers, or a suit. Some organisations
out of the way well before the interview, require women to wear skirts, smart
things will be fine. Make sure you know all suits or dresses. For a non-office job,
you need to know and let things rest easily still dress as smartly as possible).
in your mind for a day or two. Be confident • Dress in clean and tidy clothes and shoes.
and believe in yourself and your ability.
Arriving for the interview
The day of the interview On arrival at the interview:
Punctuality • Be pleasant and polite to the
On the day of the interview, allow yourself receptionist who greets you.
plenty of time to get there. The worst
• Knock before going through a closed
thing is to arrive late – this gives the
door into an office.
wrong impression about yourself.
• Do not sit down until you are offered a
chair.

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Unit 8 Preparing for employment

Body language some questions you can ask your interviewer


before the interview. Try to remember them,
Your body language is the way you but there is no harm in writing them down
communicate your feeling and thoughts on a piece of paper. Ask only questions that
through your body. This does not mean you have not been answered in the interview.
must worry too much about the way you Some questions you might ask are as
talk, move and walk. Your interviewer follows:
knows that you are naturally going to be
nervous because you are in a stressful • When will I be able to start the job?
situation. However, you should be aware of • What training opportunities do you
what your body language is telling the offer?
interviewer about you.
Do not ask questions that are irrelevant,
silly or that show you are ‘only in it for the
Questions money’:
As we have already seen, an interview is a • Could I bring my friend in to show
two-way process. The interviewer will want them where I work?
to find out as much as possible about you.
You will also want to find out as much as • Could I leave early on Fridays to get
possible about the job. ready for the weekend?
Generally, interviewers ask you questions to • How often do you give your employees
find out more about your qualities, pay rises?
personality, attitudes, commitment and
social skills. They like to make sure you are
the right person for the job. Some of the ACTIVITY
questions they might ask are as follows:
• Why do you want this job? Put a cross next to the following statements
• Why do you want to work here? that are wrong and a tick next to those that
• Which subjects did you enjoy most at are right. In an interview:
school or college?
• Which school or college activities did 1 Feel free to smoke or chew.
you join in? 2 Speak up, do not mutter or mumble. Try to
• Are you prepared to work overtime? act with modest confidence.
• Do you enjoy working as part of a
team? 3 Be flippant and crack jokes.
• What do you do in your spare time? 4 Make sure you know the interviewer’s
• What kind of books do you read? name and use it if a natural opportunity
• Is there anything you would like to ask occurs.
us?
5 Always over-estimate your own qualities
At the end of the interview most and abilities.
interviewers will ask you if you have any
questions to ask. You should think about

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Preparing for employment

If you don’t get the job employer’s questions, your attitude, your
answers to questions, your body language
If you go to an interview but do not get and your appearance). Approach your careers
the job, treat this as a learning experience. tutor or careers adviser for advice. It is time
Try to remember what happened (e.g. the to reflect and evaluate.

225

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