SIMOTION Service and Diagnostics en-US PDF

Preface 1
Fundamental safety
instructions 2
Introduction 3
SIMOTION
Part I: Service on the device 4
SIMOTION SCOUT
Overview of service and diagnostics Part II: Service without
options SCOUT Engineering System 5
(PC-based, SIMOTION IT)
Part III: Service with SCOUT

Product Information
Engineering System 6
Appendix 7
Valid as of version 5.2
03/2018
A5E33440775B
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will be
used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to property
damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions. Qualified
personnel are those who, based on their training and experience, are capable of identifying risks and avoiding
potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended or
approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software described.
Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the information in
this publication is reviewed regularly and any necessary corrections are included in subsequent editions.
Siemens AG A5E33440775B Copyright © Siemens AG 2018.

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Table of contents
1 Preface.........................................................................................................................................................5
1.1 Preface.....................................................................................................................................5
1.2 Hotline and Internet addresses................................................................................................7
2 Fundamental safety instructions...................................................................................................................9
2.1 Safety instructions for electromagnetic fields (EMF)................................................................9
2.2 Handling electrostatic sensitive devices (ESD)......................................................................10
2.3 Security information...............................................................................................................11
2.4 Danger to life due to software manipulation when using removable storage media..............12
2.5 Residual risks of power drive systems...................................................................................13
3 Introduction.................................................................................................................................................15
3.1 Overview of service and diagnostics options.........................................................................15
4 Part I: Service on the device.......................................................................................................................21
4.1 Overview................................................................................................................................21
4.2 LEDs......................................................................................................................................25
4.2.1 Overview................................................................................................................................25
4.2.2 SIMOTION C..........................................................................................................................26
4.2.3 SIMOTION P320-3/P350-3....................................................................................................29
4.2.4 SIMOTION D4x5-2/D4x5.......................................................................................................31
4.2.5 SIMOTION D410-2/D410.......................................................................................................34
4.2.6 CBE30-2/CBE30 Communication Board................................................................................37
4.2.7 CX32-2/CX32 Controller Extension........................................................................................40
4.2.8 Control Unit CU320-2/CU320.................................................................................................42
4.2.9 Communication Board CBE20...............................................................................................44
4.3 7-segment display..................................................................................................................46
4.4 Interfaces...............................................................................................................................47
4.5 HMI.........................................................................................................................................49
4.6 Backing up diagnostic data and non-volatile data..................................................................53
4.7 Updating devices using the Device Update tool.....................................................................54
4.8 Licensing/License key............................................................................................................56
4.8.1 Overview................................................................................................................................56
4.8.2 Checking and amending licensing information.......................................................................56
4.8.3 Remedial measures in the event of loss................................................................................57
5 Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT).....................................59
5.1 Overview................................................................................................................................59
5.2 Establishing a connection to the device.................................................................................60
Overview of service and diagnostics options

Product Information, 03/2018, A5E33440775B 3
Table of contents
5.3 Device diagnostics.................................................................................................................62

5.3.1 Overview................................................................................................................................62
5.3.2 I&M (identification & maintenance) data................................................................................63
5.3.3 Diagnostics buffer..................................................................................................................64
5.3.4 System utilization...................................................................................................................65
5.3.5 Analyzing user data................................................................................................................65
5.4 Diagnostic data and non-volatile data (retain data)................................................................67
5.4.1 Overview................................................................................................................................67
5.4.2 Backing up diagnostic data and non-volatile data..................................................................68
5.4.3 Storing diagnostic data and non-volatile data........................................................................69
5.4.4 Displaying diagnostic data via websites.................................................................................70
5.4.5 Restoring non-volatile data....................................................................................................72
5.5 Backing up, updating, and restoring device data...................................................................73
5.6 User-defined service and diagnostics information.................................................................74
6 Part III: Service with SCOUT Engineering System.....................................................................................75
6.1 Overview................................................................................................................................75
6.2 Going online...........................................................................................................................77
6.2.1 Overview................................................................................................................................77
6.2.2 PROFIBUS.............................................................................................................................78
6.2.3 Ethernet/PROFINET..............................................................................................................81
6.2.4 Going online without a user project........................................................................................85
6.2.5 Going online with a user project.............................................................................................86
6.2.6 Factory settings for SIMOTION devices.................................................................................88
6.3 Device diagnostics.................................................................................................................91
6.3.1 Overview................................................................................................................................91
6.3.2 Diagnostics buffer..................................................................................................................94
6.3.3 System utilization...................................................................................................................95
6.3.4 Userlog/Syslog.......................................................................................................................95
6.3.5 content.txt...............................................................................................................................96
6.3.6 Service overview....................................................................................................................96
6.4 Ethernet/PROFINET topology................................................................................................98
6.5 Comparing projects................................................................................................................99
6.6 Error handling in technology objects....................................................................................101
6.7 Advanced functions in the address list.................................................................................103
6.8 Testing programs.................................................................................................................104
6.9 Commissioning functions.....................................................................................................105
7 Appendix...................................................................................................................................................107
7.1 Diagnostic data and non-volatile data (retain data)..............................................................107
7.1.1 Backing up during operation using a service selector switch...............................................107
7.1.2 Backing up during ramp-up using a service selector switch or INI file.................................110
7.1.3 Backing up during operation using the SIMOTION IT web server.......................................112
7.1.4 Restoring non-volatile data..................................................................................................114
Index.........................................................................................................................................................117

4 Product Information, 03/2018, A5E33440775B
Preface 1
1.1 Preface
Contents
This document is part of the SIMOTION Service and Diagnostics documentation package.
Area of application
This manual is valid for SIMOTION V5.2.
Information blocks in this manual

The following is a list of sections included in this manual along with a description of the
information presented in each section.
● Part I: Service on the device
This section outlines the diagnostics options available on the device and contains
references to additional descriptions as well as descriptions relating to specific devices.
● Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT)
This section outlines the diagnostics options available with PC-based systems and with the
SIMOTION IT web server, and contains references to additional descriptions.
● Part III: Service with SCOUT Engineering System
This section outlines the diagnostics options available with the SCOUT Engineering System
and contains references to additional descriptions.
● Appendix
The appendix contains detailed descriptions and guidelines relating to the individual
sections.
● Index
Index for locating information.
An overview of the SIMOTION documentation can be found in the SIMOTION Documentation
Overview document.
This documentation is included as electronic documentation in the scope of delivery of
SIMOTION SCOUT. It comprises ten documentation packages.
The following documentation packages are available for SIMOTION product version V5.2:
● SIMOTION Engineering System Handling
● SIMOTION System and Function Descriptions
● SIMOTION Service and Diagnostics
● SIMOTION IT
● SIMOTION Programming

Preface
1.1 Preface
● SIMOTION Programming - References

● SIMOTION C
● SIMOTION P
● SIMOTION D
● SIMOTION Supplementary Documentation

Preface
1.2 Hotline and Internet addresses
SIMOTION at a glance
We have compiled an overview page from our range of information about SIMOTION with the
most important information on frequently asked topics - which can be opened with only one
click.
Whether beginner or experienced SIMOTION user – the most important downloads, manuals,
tutorials, FAQs, application examples, etc. can be found at
https://support.industry.siemens.com/cs/ww/en/view/109480700
Additional information
Click the following link to find information on the following topics:
● Documentation overview
● Additional links to download documents
● Using documentation online (find and search manuals/information)
https://support.industry.siemens.com/cs/ww/en/view/109479653
My Documentation Manager
Click the following link for information on how to compile documentation individually on the
basis of Siemens content and how to adapt it for the purpose of your own machine
documentation:
https://support.industry.siemens.com/My/ww/en/documentation
Training
Click the following link for information on SITRAIN - Siemens training courses for automation
products, systems and solutions:
http://www.siemens.com/sitrain
FAQs
Frequently Asked Questions can be found in SIMOTION Utilities & Applications, which are
included in the scope of delivery of SIMOTION SCOUT, and in the Service&Support pages in
Product Support:
https://support.industry.siemens.com/cs/de/en/ps/14505/faq
Technical support
Country-specific telephone numbers for technical support are provided on the Internet under
Contact:
https://support.industry.siemens.com/cs/ww/en/sc/2090

Preface

Fundamental safety instructions 2
2.1 Safety instructions for electromagnetic fields (EMF)
WARNING
Danger to life from electromagnetic fields
Electromagnetic fields (EMF) are generated by the operation of electrical power equipment
such as transformers, converters or motors.
People with pacemakers or implants are at a special risk in the immediate vicinity of these
devices/systems.
● Ensure that the persons involved are the necessary distance away (minimum 2 m).

Fundamental safety instructions
2.2 Handling electrostatic sensitive devices (ESD)
2.2 Handling electrostatic sensitive devices (ESD)

Electrostatic sensitive devices (ESD) are individual components, integrated circuits, modules
or devices that may be damaged by either electric fields or electrostatic discharge.
NOTICE
Damage through electric fields or electrostatic discharge
Electric fields or electrostatic discharge can cause malfunctions through damaged individual
components, integrated circuits, modules or devices.
● Only pack, store, transport and send electronic components, modules or devices in their
original packaging or in other suitable materials, e.g conductive foam rubber of aluminum
foil.
● Only touch components, modules and devices when you are grounded by one of the
following methods:
– Wearing an ESD wrist strap
– Wearing ESD shoes or ESD grounding straps in ESD areas with conductive flooring
● Only place electronic components, modules or devices on conductive surfaces (table with
ESD surface, conductive ESD foam, ESD packaging, ESD transport container).

2.3 Security information
2.3 Security information

Siemens provides products and solutions with industrial security functions that support the
secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens' products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems,
machines and networks. Such systems, machines and components should only be connected
to an enterprise network or the internet if and to the extent such a connection is necessary
and only when appropriate security measures (e.g. firewalls and/or network segmentation) are
in place.
For additional information on industrial security measures that may be implemented, please
visit (https://www.siemens.com/industrialsecurity).
Siemens' products and solutions undergo continuous development to make them more secure.
Siemens strongly recommends that product updates are applied as soon as they are available
and that the latest product versions are used. Use of product versions that are no longer
supported, and failure to apply the latest updates may increase customers' exposure to cyber
threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS
Feed under (https://www.siemens.com/industrialsecurity).

2.4 Danger to life due to software manipulation when using removable storage media
2.4 Danger to life due to software manipulation when using removable

storage media
WARNING
Danger to life due to software manipulation when using removable storage media
The storage of files on removable storage media involves a high risk of infection, e.g. via
viruses or malware. Incorrect parameter assignment can cause machines to malfunction,
which can lead to injuries or death.
● Protect the files on removable storage media against harmful software through appropriate
protective measures, e.g. virus scanners.

2.5 Residual risks of power drive systems

When performing the risk assessment for a machine or plant in accordance with the respective
local regulations (e.g. EC Machinery Directive), the machine manufacturer or plant constructor
must take into account the following residual risks associated with the control and drive
components of a drive system:
1. Unintentional movements of driven machine or system components during commissioning,
operation, maintenance and repairs caused by, for example:
– Hardware and/or software errors in the sensors, control system, actuators, and cables
and connections
– Response times of the control system and of the drive
– Operation and/or environmental conditions outside the specification
– Condensation/conductive contamination
– Parameterization, programming, cabling, and installation errors
– Use of wireless devices / mobile phones in the immediate vicinity of electronic
components
– External influences/damage
– X-rays, ionizing radiation and cosmic radiation
2. Unusually high temperatures, including open flames, as well as emissions of light, noise,
particles, gases, etc., can occur inside and outside the components under fault conditions
caused by, for example:
– Component failure
– Software errors
3. Hazardous shock voltages caused by, for example:
– Component failure
– Influence during electrostatic charging
– Induction of voltages in moving motors
– Condensation/conductive contamination
4. Electrical, magnetic and electromagnetic fields generated in operation that can pose a risk
to people with a pacemaker, implants or metal replacement joints, etc., if they are too close
5. Release of environmental pollutants or emissions as a result of improper operation of the
system and/or failure to dispose of components safely and correctly
For more information about the residual risks of the drive system components, see the relevant
sections in the technical user documentation.


Introduction 3
3.1 Overview of service and diagnostics options
This manual lists the system diagnostics options available for SIMOTION devices. It also
contains references to additional manuals and online help texts featuring the detailed
information that is applicable in each case. The Manuals and Commissioning Manuals for the
individual platforms describe device-specific diagnostics options in detail.
Note
The full version of this manual is available as an online help containing links.
This manual (i.e. the PDF version) provides an overview of how this help text is organized and
structured. It does not include links to subjects that are only covered in the online help. The
relevant manual is referred to in each case.
Note
In the event of an fault (e.g. CPU STOP), analyze the entries in the diagnostic buffer. You can
access this in any of the scenarios covered here (Parts I to III). An overview of the scenarios
is provided later.
Comprehensive diagnostic data (Page 67) can be generated to enable the machine
manufacturer or SIEMENS to carry out a more in-depth analysis.
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Introduction
Note
If you contact the hotline for support, you should provide a description of the error/fault scenario
that is as precise and detailed as possible.
Depending on the nature of the fault, the following information may be useful:
● Diagnostic buffer backup data (see also the descriptions of scenarios without the SCOUT
Engineering System (Page 68) and with the SCOUT Engineering System (Page 91))
● Full alarm messages with numbers and all additional information
● State of LEDs/7-segment displays
● Installed software versions (SIMOTION SCOUT > Help > Information > System info...)
● Screenshots of error/fault messages and/or dialogs
Part I
Service on the device (Page 21)
Part I describes the diagnostics and service options that can be implemented directly on the
device.
Figure 3-2 Example: Module D445-2 DP/PN

Introduction
Figure 3-3 Example - SIMOTION P350 - P state
Part II
Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59)
Part II describes the service options that can be implemented without the SCOUT Engineering
System, via the Ethernet interface of SIMOTION devices. Diagnostic functions can be viewed
using an Internet browser.
Figure 3-4 Example: SIMOTION IT web server - diagnostics in browser

Introduction
Figure 3-5 Example: simplified HTML pages, e.g. for PDA
Part III
Service with SCOUT Engineering System (Page 75)
Part III presents the comprehensive range of SIMOTION SCOUT Engineering System
functions that are available for error/fault diagnostics.

Introduction
Figure 3-6 Example: SIMOTION SCOUT, Device diagnostics

Introduction

Part I: Service on the device 4
4.1 Overview
The device hardware offers various displays and interfaces that may be used for diagnostics
purposes. Diagnostic information can be displayed either directly on the device (e.g. by means
of LEDs) or indirectly (e.g. HMI via Ethernet interface). In the case of SIMOTION D, a service
selector switch can be used to initiate a backup of diagnostic data on the device and write this
to the memory card.

Part I: Service on the device
4.1 Overview
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Service selector switch/button

The service selector switch enables diagnostic data backed up in a SIMOTION device in the
event of an error/fault to be stored offline without SIMOTION SCOUT. For details, see Backing
up diagnostic data and non-volatile data (Page 53).

4.1 Overview
SIMOTION D modules have a service selector switch that is important for service and
diagnostic functions. In "normal" operation, this switch must remain in the 0 position. See also
Backing up during operation using a service selector switch (Page 107) and Backing up during
ramp-up using a service selector switch or INI file (Page 110).
With SIMOTION P320-3/P350-3, virtual versions of the service selector and mode switches
and the LEDs appear in the SIMOTION P state application. See also Backing up during
operation using a service selector switch (Page 107) and Backing up during ramp-up using a
service selector switch or INI file (Page 110).
SIMOTION C does not provide any switches on the device for diagnostic functions. Errors/
faults and states are displayed by means of LEDs.
Part II (Page 67) contains a detailed description of how diagnostic data and non-volatile data
should be handled.
Mode switch
You can use the mode switch to set the operating mode on the device. With SIMOTION P, the
function of this switch is implemented by means of the SIMOTION P state application. It is also
possible to change the operating mode via SIMOTION SCOUT.
Operating modes, based on the example of SIMOTION D4x5-2:

● RUN
SIMOTION D4x5-2 is processing the user program.
The technology packages are active in this state.
They can execute commands from the user program.
● STOPU
SIMOTION D4x5‑2 is not processing a user program.
The technology packages are active. Test and commissioning functions can be executed.
The I/O modules are in a safe state. This means, for example, that digital outputs are "LOW"
and analog outputs are de-energized (no current, no voltage).
● STOP
SIMOTION D4x5-2 is not processing a user program.
It is possible to load an entire user program.
All system services (communication, ...) are active.
The I/O modules are in a safe state. This means, for example, that digital outputs are "LOW"
and analog outputs are de-energized (no current, no voltage).
The technology packages are not active.
● MRES
Switch position for overall reset of the module.
Note
Please take note of the information in the Manuals for the switches.

4.1 Overview
● Links in the Guides menu of the online help
● SIMOTION C Operating Instructions
● SIMOTION D4x5 Manual
● SIMOTION D4x5 Commissioning and Hardware Installation Manual
● SIMOTION D4x5-2 Manual
● SIMOTION D4x5-2 Commissioning and Hardware Installation Manual
● SIMOTION D410 Manual
● SIMOTION D410 Commissioning Manual
● SIMOTION D410-2 Manual
● SIMOTION D410-2 Commissioning and Hardware Installation Manual
● SIMOTION P320-3 and Panels Manual

4.2 LEDs
4.2 LEDs
4.2.1 Overview
Every SIMOTION device features LEDs that are used for device diagnostics. The LED displays
indicate the different operating modes and any faults that occur. They do so by lighting up,
flashing, or flickering in different colors.
With SIMOTION P320-3/P350, representations of the LEDs appear in the SIMOTION P state
application.
Note
A STOPU LED may also light up if an axis control panel is activated.
The STOPU LED flickers when a CF/MMC card is being formatted. (D4x5-2: SU/PF-LED)
This does not indicate a fault.
See also
Overview (Page 67)
Backing up diagnostic data and non-volatile data (Page 53)
Backing up during operation using a service selector switch (Page 107)
Backing up during ramp-up using a service selector switch or INI file (Page 110)
Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT) (Page 59)

4.2 LEDs
4.2.2 SIMOTION C
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Note
The SIMOTION C Operating Instructions contain a detailed description of the LED displays,
including all the possible combinations and flashing frequencies.

4.2 LEDs
Typical faults
Table 4-1 Typical faults
Fault Frequent causes Remedy

SF LED lights up red (error/fault state on the SIMOTION C)
● An event that can be acknowledged Acknowledge the event.
is pending (alarm, message, note) Switch the SIMOTION device off and then on
● A fault has occurred to which the user again.
program cannot respond.
SF LED flashes red (error/fault state on the SIMOTION C)
● License missing for licensed Check the licenses.
technology/optional objects
5 VDC does not light up (supply voltage for electronics)
● No line supply connected or switched Check the line supply connection and the module
on
● No specified load current supply
connected
● Module not connected correctly
● Defective module
STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or web
server)
● I/O access error Correct I/O access
● Program error Localize error:
(e.g. floating point exception) Check entries in the device diagnostics
● Technological alarms with CPU Example:
Entry "Operating mode transition blocked"
STOP response
-> check error before this
-> entry "I/O access error"
STOP LED flashes yellow (overall reset request)
● Memory card has been removed Memory reset
● The non-volatile data does not match
up with the project on the memory
card
STOPU LED lights up or flashes yellow (control in STOP mode of user program)
● The technology packages are active. Check the entries in the diagnostic buffer and
● The user program is not active or is the user program.
faulty Switch the control to RUN mode.
● Device stuck at startup task

4.2 LEDs

BUS1F, BUS2F LED lights up red (fault on PROFIBUS DP interface)
● Terminating resistor missing or in the Check terminating resistor,
wrong place bus nodes,
cabling,
● Not all of the connected devices are
baud rate,
switched on configuration settings,
● Cabling fault and configuration in HW Config
● Incorrect baud rate configured or
incorrect baud rate set on a bus node
● Configuration error
● Parameter assignment error
Table 4-2 Typical C240 PN errors

PROFINET Link LED does not light up
● There is no physical connection Check the cabling, connectors, and device.
● The connected device is not
switched on
PROFINET Activity LED does not light up continuously
● There is no telegram traffic. If the Link LED is green, use a ping command to
check that the system is ready for communica‐
tion
PROFINET Fault LED lights up (bus fault)
● No physical connection to a subnet/ Check configuration settings,
switch check IO device,
check connection
● Incorrect transmission rate
● Full duplex transmission is not
activated
PROFINET Fault LED flashes red (bus fault)
● Failure of a connected I/O device. Check configuration settings,
check IO device
● At least one of the assigned I/O
devices cannot be addressed
● Incorrect or no configuration settings
PROFINET Sync LED does not light up or flashes
● SIMOTION C task system is not Check configuration settings,
synchronized with the send cycle of check fault message in SINAMICS diagnostic
PROFINET IO IRT buffer

4.2 LEDs
4.2.3 SIMOTION P320-3/P350-3

The LEDs and mode switch, which are implemented as hardware on other SIMOTION
platforms, are displayed in virtual form on the SIMOTION P system screen.
This is achieved via the SIMOTION P state application.
Figure 4-3 SIMOTION P state
Note
The relevant Manual/Commissioning Manual contains a detailed description of the LED
displays, including all the possible combinations and flashing frequencies.
Typical errors
Table 4-3 Typical errors
Error Frequent causes Remedy

SF LED lights up red (error/fault state on the SIMOTION P)
● An event which can be Acknowledge the event.
acknowledged is pending (alarm, Switch the SIMOTION device off and then on
message, note) again.
● A fault has occurred that does not
allow a response from the user
program
SF LED flashes red (error/fault state on the SIMOTION P)
STOP LED lights up yellow (SIMOTION P in STOP mode)

4.2 LEDs

STOP response
STOP LED flashes yellow (overall reset request)
● Memory card has been removed Overall reset
card
STOPU LED lights up or flashes yellow (SIMOTION P in STOP user program mode)
● The technology packages are active Check the entries in the diagnostics buffer and
the user program.
● The user program is not active or is
BUS1F, BUS2F LED (error/fault state on PROFIBUS DP interface, P350-3 only)
● Terminating resistor missing or in the Check terminating resistor,
wrong place bus nodes,
cabling,
baud rate,
switched on configuration settings,
● Cabling fault and configuration in HW Config
● Configuration error
● Parameter assignment error
● SIMOTION P320-3 and Panels Commissioning and Hardware Installation Manual

4.2 LEDs
4.2.4 SIMOTION D4x5-2/D4x5
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In addition to the SIMOTION devices themselves, optional modules and interfaces such the
PROFINET interface CBE30-2 for D4x5-2 DP/PN also feature LEDs for displaying states and
fault diagnostics.
Note
The relevant Commissioning Manuals contain a detailed description of the LED displays,
including all the possible combinations and flashing frequencies.

4.2 LEDs
Typical faults
Table 4-4 Typical D4x5-2/D4x5 errors

RDY LED lights up red or flashes red, flashes quickly 2 Hz
(SIMOTION D or SINAMICS Integrated fault)
● SINAMICS Integrated has not Correct and acknowledge fault
ramped up or is faulty Acknowledgment carried out with e.g. operator
panel, engineering tool, etc. connected
STOP LED lights up yellow (control is in STOP mode - diagnostics with Engineering System or web
server)
STOP response
STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request)
card
SU/PF LED lights up or flashes yellow, fast flashing (2 Hz) (control in STOP mode of user program)
SF LED lights up red (error/fault state on the SIMOTION D)
is pending (alarm, message, note)
SF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D)
DP, DP/MPI LED lights up red (bus fault)
● Terminating resistor missing or in the Check terminating resistor, bus node, cabling,
wrong place and configuration settings
switched on
● Cabling fault
PN LED flashes red (bus fault)

4.2 LEDs

check IO device
SY/MT LED does not light up or flashes
● SIMOTION D task system is not Check configuration settings,
● SINAMICS Integrated and ext. DP
interfaces are not yet synchronized
with the PROFINET IO IRT cycle
OPT LED lights up/flashes red, slow flashing (2 Hz)
● Bus fault (CBE30-2 in the case of Check devices (still set to factory settings?),
D4x5-2 or CBE30 in the case of check connection,
D4x5): check cycle clock
– Failure of a connected I/O device
– At least one of the assigned I/O
– Incorrect or no configuration
settings
● Firmware download faulty
Link LED does not light up
switched on
Activity LED does not light up
tion
● S120 Control Units and Supplementary System Components Manual
See also
CBE30-2/CBE30 Communication Board (Page 37)

4.2 LEDs
4.2.5 SIMOTION D410-2/D410
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Note
The Commissioning Manual contains a detailed description of the LED displays, including all
the possible combinations and flashing frequencies.

4.2 LEDs
Typical faults
Table 4-5 Typical D410-2/D410 faults

RDY LED lights up red or flashes red, flashes quickly 2 Hz
(SIMOTION D or SINAMICS Integrated fault)
● SINAMICS Integrated has not Correct and acknowledge fault
ramped up or is faulty Acknowledgment carried out with e.g. operator
panel, engineering tool, etc. connected
SF/BF LED lights up red (error/fault state on the SIMOTION D)
is pending (alarm, message, note)
SF/BF LED flashes red, slow flashing (0.5 Hz) (error/fault state on the SIMOTION D)
SF/BF LED flashes red, fast flashing (2 Hz) (bus fault)
● A bus fault is pending Check
the bus nodes,
– PROFIBUS master
cabling,
At least 1 slave is missing
configuration settings,
– PROFIBUS slave and configuration in HW Config.
No parameter assignment
master found
– PROFINET
Failure of a connected I/O device;
at least one of the assigned I/O
devices cannot be addressed;
incorrect or no configuration
settings
all LEDs light up yellow (D410-2)
RUN/STOP lights up red (D410)
● Power-up of the SIMOTION D Check the CompactFlash Card.
without CF card or with CF card
without valid operating system (the
boot loader may be defective).
RUN/STOP LED lights up yellow
Control is in stop mode - diagnostics with Engineering System or web server
STOP response
Control in STOP mode of user program

4.2 LEDs

RUN/STOP LED flashes yellow, slow flashing (0.5 Hz) (overall reset request)
card
OUT > 5V lights yellow or flashes yellow (electronic power supply for measuring system)
● Electronic power supply for The electronic power supply is configured for 24
measuring system > 5 V V encoders. If you wish to connect a 5 V encod‐
er, please check the parameter settings.
OUT > 5 V / SY off or flashes ("SY" only for D410-2 DP/PN )
● SIMOTION D task system is not Check configuration settings, check fault mes‐
synchronized with the send cycle of sage in SINAMICS diagnostic buffer
PROFINET IO IRT
● S120 Control Units and Supplementary System Components Manual

4.2 LEDs
4.2.6 CBE30-2/CBE30 Communication Board

The device is connected to PROFINET IO using the Communication Board Ethernet CBE30-2
interface module for the SIMOTION D4x5-2 DP/PN and the CBE30 interface module for the
SIMOTION D4x5. The module supports PROFINET IO with isochronous Realtime Ethernet
(IRT), PROFINET IO with RT, and standard TCP/IP communication. The Option Board has an
X1400 interface with four ports and integrated switch functionality.
Note
A CBE30 can only be inserted into a SIMOTION D4x5. It cannot be inserted into a SIMOTION
D4x5-2.
A CBE30-2 can only be inserted into a SIMOTION D4x5-2 DP/PN used as a second
PROFINET interface. It cannot be inserted into a SIMOTION D4x5 or D4x5-2 DP.
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4.2 LEDs
Figure 4-7 Example of D4x5-2: Inserting a CBE30-2
Typical faults
Table 4-6 Typical CBE30-2/CBE30 faults

switched on
tion
Fault LED lights up red (bus fault)
check connection
activated

4.2 LEDs

Fault LED flashes red, fast flashing (2 Hz) (bus fault)
check IO device
Fault LED flashes red, slow flashing (0.5 Hz)
CBE30-2 startup stopped CBE30-2 is plugged into wrong Control Unit.
(CBE30‑2 is only supported by SIMO‐
TION D4x5‑2 DP/PN, not by SIMO‐
TION D4x5‑2 DP)
Sync LED does not light up or flashes
● SIMOTION D task system is not Check configuration settings,

4.2 LEDs
4.2.7 CX32-2/CX32 Controller Extension

The Controller Extension enables scaling of the drive-side computing power of products within
the SIMOTION D range. This allows additional drives to be connected, for example.
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Note
The SIMOTION D4x5 Commissioning and Hardware Installation Manual and the SIMOTION
D4x5-2 Commissioning and Hardware Installation Manual contain detailed descriptions of the
LED displays, including all the possible combinations and flashing frequencies.

4.2 LEDs
Typical faults
Table 4-7 Typical CX32-2/CX32 faults

RDY LED does not light up (power supply)
● The electronic power supply is Check power supply
missing or outside the permissible
tolerance range
RDY LED lights up red or flashes red, fast flashing 2 Hz (error on startup )
● At least one fault is pending (e.g. Check messages in diagnostic buffer
RESET, watchdog monitoring, basic
system error)
● CX32/CX32-2 is ramping up
RDY LED flashes red (boot error, CX32 only)
● Boot error (e.g. firmware cannot be Check connection to SIMOTION,
loaded into the RAM) check data on CF card,
reinstall firmware if necessary
RDY LED flashes yellow, slow flashing (0.5 Hz)
● Updating the firmware of the -
connected DRIVE-CLiQ components
RDY LED flashes yellow, fast flashing (2 Hz)
● The DRIVE-CLiQ component Perform a POWER ON of the affected compo‐
firmware has been updated; wait for nent
POWER ON of the affected
component
DP LED flashes red (CX32-2)
DP1 LED lights up red (CX32)
● Not all of the connected devices are Check cabling and configuration settings
switched on Check messages in diagnostic buffer
● Cabling fault
● CX32/CX32-2 not ready to run
(e.g. after switch-on)

4.2 LEDs
4.2.8 Control Unit CU320-2/CU320

The Control Unit is a central control module in which closed-loop and open-loop functions are
implemented for Line Modules and/or Motor Modules.
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Note
The SINAMICS S120 Control Units and Supplementary System Components Manual contains
a detailed description of the LED displays, including all possible combinations and flashing
frequencies.

4.2 LEDs
Typical faults
Table 4-8 Typical CU320-2/CU320 faults

RDY LED does not light up (power supply)
missing or outside the permissible
tolerance range
RDY LED lights up red or flashes red, fast flashing 2 Hz (error on startup )
● At least one fault is pending (e.g. Check messages in diagnostic buffer
RESET, basic system error)
● CU320/CU320-2 is ramping up
RDY LED flashes red (CU320 only)
● Boot error (e.g. firmware cannot be Check data on CF card,
loaded into the RAM) reinstall firmware if necessary
RDY LED flashes yellow, slow flashing (0.5 Hz)
● Updating the firmware of the -
connected DRIVE-CLiQ components
RDY LED flashes yellow, fast flashing (2 Hz)
● The DRIVE-CLiQ component Perform a POWER ON of the affected compo‐
firmware has been updated; wait for nent
POWER ON of the affected
component
DP LED flashes red (CU320-2 DP)
DP1 LED lights up red (CU320)
● Terminating resistor missing or in the Check terminating resistor, bus node, cabling,
wrong place and configuration settings
switched on
● Cabling fault
PN-LED does not light up (CU320-2 PN only)
● Cyclic communication has not (yet) -
taken place.
PN-LED flashes green, slow flashing (0.5 Hz) (CU320-2 PN only)
● Full cyclic communication has not yet -
taken place.
PN-LED flashes red, slow flashing (0.5 Hz) (CU320-2 PN only)
● Bus error, incorrect parameter Adapt configuration between controller and de‐
assignment/configuration vices.
PN-LED flashes red, fast flashing (2 Hz) (CU320-2 PN only)
● Cyclic bus communication has been Remedy the fault
interrupted or could not be
established.

4.2 LEDs

OPT LED does not light up
missing or outside the permissible Check Option Board
tolerance range Create drive object
● Option Board not present
● No corresponding drive object
created
OPT LED lights up red
● At least one fault is pending Check messages in diagnostic buffer
● Option Board not ready to run (e.g.
after switch-on)
● SINAMICS S120 Control Units and Supplementary System Components Manual
4.2.9 Communication Board CBE20

The device is connected to PROFINET IO using the Communication Board Ethernet CBE20
interface module for SINAMICS S120. The module supports PROFINET IO with isochronous
Realtime Ethernet (IRT), PROFINET IO with RT, and standard TCP/IP communication. The
Option Board has an X1400 interface with four ports and integrated switch functionality.
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4.2 LEDs
Typical errors
Table 4-9 Typical errors

switched on
● There is no message frame traffic If the Link LED is green, use a ping command to
tion
Fault LED lights up red (bus fault)
check connection
activated
Fault LED flashes red (bus fault)
● Failure of a connected I/O device Check configuration settings,
check IO device
Sync LED does not light up
● If the Link LED is green: Check configuration settings,
Control Unit task system is not check error message in diagnostics buffer
synchronized with the IRT cycle
clock. An internal substitute cycle
clock is generated.
● SINAMICS S120 Control Units and Supplementary System Components Manual

4.3 7-segment display
4.3 7-segment display

In the case of SIMOTION D4x5-2/D4x5 and P350, a 7-segment display is used to indicate the
SIMOTION state.
Meanings of the displays
● 6 - RUNNING
SIMOTION has ramped up and the cyclic tasks are activated
● 0-5, a-f - internal states (displayed during start-up)
If a state ≠ 6 is displayed continuously during start-up (i.e. for more than 3 minutes), please
analyze the diagnostic buffer. If necessary, contact the hotline to clarify the meaning of the
display.
● Flashing point
Communication is taking place between SIMOTION and SINAMICS Integrated

4.4 Interfaces
4.4 Interfaces
SIMOTION devices feature integrated interfaces, to which an HMI device or engineering PC,
for example, can be connected for the purpose of reading out diagnostic information. This
equipment is connected via either a PROFIBUS or PROFINET/Ethernet interface.
Use the following tools or software for reading out the information:
● SIMOTION SCOUT Engineering System (see Part III: Service with SCOUT Engineering
System (Page 75))
● SIMOTION IT web interface via web browser (see Part II: Service without SCOUT
Engineering System (PC-based, SIMOTION IT) (Page 59))
● HMI devices, e.g. WINCC flexible
Bus analyzer for diagnosing bus or device faults:

● PROFIBUS DP, e.g.
– SIMATIC ET200 diagnostic repeater
– SIMATIC diagnostic repeater for PROFIBUS DP
– BT 200 physical bus test device for PROFIBUS DP (https://
support.industry.siemens.com/cs/ww/de/ps/15683/man)
● PROFINET / Ethernet, e.g.
– BANY PNIO (http://www.industry.siemens.com/industrial-services/it/de/PRODUCTS/
DIAGNOSTICS/BANY_PNIO.HTM) for PROFINET
– Standard network protocol analyzer for Ethernet, e.g. Wireshark (http://
www.wireshark.org/)
You will find information on establishing an online connection via an interface in Establishing
a connection to the device (without SCOUT Engineering System) (Page 60) or the individual
sections in Going online (Page 77) (with SCOUT Engineering System).

4.4 Interfaces


4.5 HMI
4.5 HMI
An HMI can be connected via the interfaces on the SIMOTION device not only for operator
process control purposes, but also to enable diagnostics and display states. See also
Interfaces (Page 47).
In principle, the following message classes are available:
● User error messages
These are usually messages from the process, containing information on how to resolve
the error.
Irrespective of the HMI system, they are transmitted by a method called bit messaging. The
user him/herself assigns the texts to the bit numbers.
The user can choose to acknowledge the messages via the HMI system or via the
application.
The message texts and their compilation data are located in the HMI.
● Technological alarms and drive messages, technical state alarms (info, warning), and fault
messages (alarms) for devices/functions
These are messages relating to malfuncions or faults, for example, in components such as
CPUs or drives. The user can use the ALARM_S procedure from SIMATIC for these
messages.
ALARM_S is a message number procedure. The message numbers are automatically
assigned during configuration in SIMOTION SCOUT. Message texts are uniquely assigned
according to their name.
The messages are called and acknowledged during runtime by means of appropriate
system commands.
The message texts and their compilation data are located in the SIMOTION SCOUT project.
● System messages (e.g. diagnostic buffer)
These messages cannot be displayed directly in the WinCC flexible message window.
If you wish to display the messages, you need to send them individually via the ALARM_S
message procedure or read them out using the SIMOTION IT web server or the SCOUT
engineering tool.
Warning and error messages relating to technology objects are usually output on the HMI and
can be acknowledged by the operator.
Examples of Siemens HMI systems:
● Operator panels
● WinCC flexible
● WinCC
Note
Diagnostic buffer entries can also be displayed in a web browser via Ethernet (a PC-based
method); see Part II: Service without SCOUT Engineering System (PC-based, SIMOTION
IT) (Page 59).
WinCC flexible
The discrete message procedure can be used to display messages stored on the device (even
if these are in more than one language), e.g. information on machine states.

4.5 HMI
Additionally, S7-compliant message procedures can be used with Alarm_S messages

(e.g. information on system errors).
Alarm_S messages are also available in SIMOTION. These messages are configured using
the "Message configuration" editor in SIMOTION SCOUT. Alarm_S messages from
SIMOTION are processed in WinCC flexible, in the same way as Alarm_S messages from
STEP 7.
Special settings need to be made in WinCC flexible and the SIMOTION project in order to use
this procedure.
Figure 4-11 Message displays on the operator panel with WinCC flexible

4.5 HMI
How to activate Alarm_S and SIMOTION messages:

1. In WinCC flexible, open the Message Settings tab under Messages > Settings.
Figure 4-12 Message Settings in WinCC flexible
2. In the Message procedures table, activate the Alarm_S messages by assigning them to
the message classes (activate the All display classes checkbox).
3. In the Message procedures table, activate the SIMOTION TO messages using the combo
box.

4.5 HMI
How to activate the display for the Alarm_S and SIMOTION messages:
1. In WinCC flexible, open the Message View tab under Messages > Settings.
Figure 4-13 Message View dialog in WinCC flexible
2. Under General, activate the following message classes:

– Faults
– Alarms
– S7 Message
– S7 Event Message
How to activate CPU messages in SIMATIC Manager:
● In SIMATIC Manager, open the CPU Messages dialog by selecting Target system > CPU
messages... for the SIMOTION device.
Select the checkboxes in the W (Warning) and A (Alarm) columns for the SIMOTION
module (see the image below).
Figure 4-14 CPU Messages dialog in SIMATIC Manager
See also
Manuals for SIMATIC HMI (WinCC flexible) (https://support.industry.siemens.com/cs/ww/de/
ps/14859/man)

4.6 Backing up diagnostic data and non-volatile data
4.6 Backing up diagnostic data and non-volatile data

Following a fault on a SIMOTION device, diagnostic data (e.g. diagnostics buffer content, up-
to-date content of websites, etc.) can provide important information on the cause of the fault.
With V4.1 SP2 and higher, the user has the option of backing up this data using a simple
operation (e.g. a switch position). The data is stored on the CompactFlash Card/MMC in the
case of SIMOTION D/C and on the hard disk in the case of SIMOTION P.
The process of backing up and restoring diagnostic data differs according to which SIMOTION
platform is being used (C/P/D). SIMOTION D is the only SIMOTION device to feature both a
service selector switch and a DIAG button.
This subject is covered in detail for all platforms in Part II, Diagnostic data and non-volatile
data (retain data) (Page 67).

4.7 Updating devices using the Device Update tool

In SIMOTION SCOUT, the Device Update tool can be used to create update data on the basis
of one or more SIMOTION projects (menu Project > Start Device Update tool).
The update data created in this way can be uploaded to the SIMOTION device using the CF
card/MMC, for example, or also using a USB stick in the case of SIMOTION D4x5-2/D4x5. An
Engineering System is not required to do this. You can also update SIMOTION devices via
the SIMOTION IT web server Backing up, updating, and restoring device data (Page 73).
License keys are either retained or may need to be relicensed in the case of function extensions.
Updating does not only mean updating to a higher firmware version, but also involves a project
update (for example).
The following update data can be selected and created:
● SIMOTION project (without technology packages)
● Technology packages
● Archive (ZIP file containing SIMOTION SCOUT project)
● User data
● Firmware
The update data contains all the information required for updating or restoring the data on a
SIMOTION device.
Note
An up-to-date Firmware Support Package (FWSP) needs to be installed in order to update
firmware (V4.1 SP2 and higher). The FWSP is provided with the SIMOTION SCOUT DVD2
under Add-ons and can also be obtained via the Internet at SIMOTION Firmware Support
Package (https://support.industry.siemens.com/cs/ww/en/view/33119786).
Restoring refers to the process of reinstating the configuration that was backed up in the
SIMOTION device when updating was last performed. If an attempt to update a SIMOTION
device fails, for example, the device can be restored to the previous configuration. Restoring
is performed via the SIMOTION IT web server and, in the case of SIMOTION D, optionally via
the service selector switch.
Saving update data

When creating update data using the Device Update tool, you can select the following:
● Update medium (selection dependent on SIMOTION device)
– USB stick
– CF/MMC card
● SIMOTION IT file
● File system (update archive)
If you select the file system option, an update archive containing the upd_tool.bat batch file
(amongst other things) will be created. By executing the upd_tool.bat file, you have the option

of installing an update medium on a PC at a later date or creating a SIMOTION IT file. A

SIMOTION SCOUT installation is not required on the PC for this purpose.
Transferring update data to the SIMOTION device

The starting point for this is the update media to which the the update data has already been
written or a SIMOTION IT file.
An update medium (USB stick or CF/MMC card) is either inserted into the SIMOTION device
to be updated, or the update data is transferred to the SIMOTION device via a communication
connection (SIMOTION IT).
The update process is triggered by restarting or switching on the SIMOTION device to be
updated. Once the update data have been transferred to the memory card in the device for
the first time, the data are backed up in the SIMOTION device. (This applies to the USB memory
stick and the SIMOTION IT Web server.) The update data is activated as the current
configuration after the SIMOTION device has been restarted.
Behavior of the retain data during updating

After the update data has been transferred to the SIMOTION device, the device is restarted
and the update data is applied.
During start-up, the non-volatile data that is saved in the SIMOTION device are checked to
see if they match the current configuration.
For additional information, please refer to the chapter titled Behavior of the retain data during
updating in the Updating SIMOTION Devices Operating Instructions.
● Updating SIMOTION Devices Operating Instructions

4.8 Licensing/License key
4.8.1 Overview
Depending on the type and number of RT components used in the project, licenses must be
acquired as part of the licensing procedure for SIMOTION. The licenses required for a
SIMOTION device are assigned to a hardware component. With SIMOTION C and D they are
assigned to the memory cards, and with SIMOTION P to the Communication Board. One or
more license keys are generated when the licenses are assigned to the hardware. The license
key(s) are saved on the storage medium of the SIMOTION device or in file format during the
licensing process.
When replacing the memory card or Communication Board (in the case of P350) or modifying
the RT components (e.g. a new technology object), the license key(s) must be redetermined
and stored on the virtual memory card.
● SIMOTION SCOUT Configuration Manual
● PM 21 Catalog: Chapter 8, SIMOTION Runtime Software
● Configurator for SIMOTION runtime licenses in the Mall http://
mall.automation.siemens.com (http://mall.automation.siemens.com)
See also
FAQ: Runtime licensing (http://support.automation.siemens.com/WW/view/en/42014324)
FAQ: Displaying the license key (https://support.industry.siemens.com/cs/ww/en/view/
42614521)
4.8.2 Checking and amending licensing information

If the system is under-licensed, the SF LED will flash as a warning and an entry will be made
in the diagnostics buffer. You can resolve this by licensing the system correctly.

A wizard for the licensing procedure is available in SIMOTION SCOUT. To open the wizard,
select the device in the project navigator followed by Edit > Licenses.
Note
Before performing licensing, the configuration process should be completed. Once assigned
to a hardware component, a license can no longer be used for any purpose other than that for
which it has been issued.
Note
The chapter titled "Licensing" in the SIMOTION SCOUT Configuration Manual contains a
detailed description of licensing.
You can also find information on licensing under FAQs > Updating > Licensing SIMOTION
runtime functions in SIMOTION Utilities & Applications, which is part of the scope of delivery
of SIMOTION SCOUT.
See also
Remedial measures in the event of loss (Page 57)
4.8.3 Remedial measures in the event of loss

What to do if you lose the license key due to a faulty card:
1. Order a new card through your Siemens contact.
2. Contact the hotline with the serial numbers of the old and new card.
The hotline will assign the licenses to the new card and give you the new license key, which
you can then transfer to the new card.
The same procedure applies to a Communication Board in the context of SIMOTION P.
What to do if you lose the license key:

1. Connect to the Web License Manager (http://www.siemens.com/automation/license) via a
browser.
2. Click Show License Key.
The Show License Key screen is displayed.
3. Select Hardware serial number and enter the serial number of the memory card (taking
care to ensure you enter it correctly).
4. Click the Get License Key button.
The license key is displayed.

How to transfer the license key to the memory card:

1. Choose either of the options below for transferring the license key.
– Copy the license key and enter it via the Licenses dialog in SIMOTION SCOUT (CPU
context menu).
– Save the license key as a text file and copy it to the "KEYS\SIMOTION" directory of the
memory card using a card reader and the Explorer. This directory is created when the
SIMOTION control is ramped up. If it does not yet exist on the memory card, however,
you will need to create it using the Explorer.
2. If necessary, generate a license report on all the licenses assigned to the memory card.
Note
The license key is saved in the "KEYS\SIMOTION" directory on the SIMOTION memory
card.
With SIMOTION V4.1 SP1 and higher, the license key is copied to the boot sector of the
card when the control is ramped up. From then on, it is safely backed up (so that it cannot
be lost). If the license key is no longer present on the card, it will be written from the boot
sector to the "KEYS\SIMOTION" directory again during ramp-up. This means that the
system can rectify any instances of the key being deleted accidentally.
Licensing during hardware replacement

When replacing licensed SIMOTION components (MMC, CF, IsoPROFIBUS board, or MCI-
PN board), the associated license key must be assigned to the new SIMOTION component.
In this case, please contact customer support for assistance.

Part II: Service without SCOUT Engineering System
(PC-based, SIMOTION IT) 5
5.1 Overview
It is possible to display diagnostic functions in an Internet browser via the Ethernet interface
of SIMOTION devices. The connection may be local (direct) or remote (Internet connection).
The SIMOTION IT web server enables direct diagnosis of the SIMOTION devices. Access
takes place using a standard browser (e.g. Internet Explorer) via the IP address of the
SIMOTION device (e.g. http://169.254.11.22). You can use the preconfigured standard
diagnostics pages or your own HTML pages for access.
Figure 5-1 SIMOTION IT web server diagnostics
To enable the best possible display of SIMOTION IT web pages on devices such as cell phones
or PDAs, a set of special pages is provided for version 4.1 SP4 and higher. You can access
these pages via the address http://<IPAddr>/BASIC.
● Diagnostics Manual SIMOTION IT Diagnostics and Configuration

Part II: Service without SCOUT Engineering System (PC-based, SIMOTION IT)
5.2 Establishing a connection to the device

An online connection can be established via the Ethernet interface of the SIMOTION device.
You can log on to the device directly using a local network or externally via a remote connection
(modem, VPN, WLAN, etc.).
If necessary, establish what local settings are in place on your network (firewall, router, etc.)
using your network administration facility.
To establish a connection via the Ethernet interface, you need the IP addresses of the nodes.
If you do not know these addresses, you can find out what they are by following the instructions
below.
How to determine the IP address of the PC:
1. Open the status dialog box of your local area connection by selecting Start > Settings >
Network Connections and double-clicking the required network connection (e.g. Local Area
Connection).
The status dialog box opens.
2. Select the Support tab.
The active IP address and subnet mask are displayed.
How to determine the IP addresses of SIMOTION devices:

You can determine the IP address of a SIMOTION device using the Primary Setup Tool (PST)
(https://support.industry.siemens.com/cs/ww/de/view/19440762). Any additional information
can be accessed via this Internet link.
In principle, you can use a ping command to check whether a system is ready for
communication.
Typical faults

Connection not established
● IP address of PG does not match Adapt the PG's Ethernet address so that the PG
SIMOTION IP address is in the same subnet as the connected SIMO‐
TION Ethernet interface.
● SIMOTION devices with multiple The Ethernet interfaces of a SIMOTION device
Ethernet interfaces: must be in different subnets
IP addresses of interfaces are in the
same subnets, e.g.
Ethernet 1:
192.168.214.1 (255.255.255.0)
Ethernet 2:
192.168.214.2 (255.255.255.0)


● With version V4.4 and higher, access If web server has not been deactivated:
to the SIMOTION IT web server is authentication required
protected by a multi-level security Access is also possible bypassing the user ad‐
concept. Depending on the security ministration when the service selector switch is
level, you will either have no access in position "8". Access is possible for 120 mi‐
or only limited access to the web nutes. After this time has expired, the position of
pages. Authentication may be the service selector switch must be changed.
required for unlimited access. This state is also indicated by the LED flashing.
(SIMOTION D4xx-2 only)
● Cabling Check cabling (crosslink cable!)
Patch cables can also be used on SIMOTION
PROFINET ports, D4x5-2 Ethernet interfaces,
and PCs/switches featuring autocrossing func‐
tionality.
● Router If you are using routers, do not select "TCP/IP
Auto" as the communication protocol.
Reason: Selecting "TCP/IP Auto" automatically
assigns an address in the SIMOTION subnet,
which means the input port on the router can no
longer be accessed.
● Ports on PG disabled Check default ports (80, 102, etc.)
(e.g. in the case of PCs configured
by an IT department)
● Proxy entered for Internet services Deactivate the checkbox for the Use automatic
In the case of PCs configured by an configuration script setting
IT department, the entry for a You can find this setting in Windows under Inter‐
configuration script can prevent the net Properties > Connections > LAN settings >
Settings... button.
online connection from being
established
● Other Voltage Off/On on the device

5.3 Device diagnostics
5.3.1 Overview
You can use SIMOTION IT to display SIMOTION device data on the preconfigured standard
diagnostics pages or via variables (Variable Provider).
Figure 5-2 Example: SIMOTION IT web server - diagnostic buffer
The information that is available includes the following:

● Operating mode
● Component versions (I&M data)
● Firmware
● MAC and IP address
● Article numbers
● SIMOTION diagnostic buffer
● SINAMICS diagnostic buffer
● Status and runtimes of various tasks
● Memory size and assignment
● Processor utilization
● Current CPU utilization

● SIMOTION alarms
● SINAMICS alarms
● Drive parameters
● TO, I/O, and user variables
● Service overview with axis states
● Technology Packages Alarms Diagnostics Manual
● SINAMICS List Manuals
See also
I&M (identification & maintenance) data (Page 63)
5.3.2 I&M (identification & maintenance) data

I&M (identification & maintenance) information for most configurable PROFIBUS or
PROFINET components is available in the module (e.g. SIMATIC ET200 or SINAMICS S120).
This information enables service technicians to identify the module immediately in the event
of a component failure and order the right version of the spare part required.
The PROFIBUS user organization standardizes the structure of this data and how it is meant
to be interpreted (regardless of the component manufacturer) in itsI&M profile (http://
www.profibus.com/nc/downloads/downloads/profile-guidelines-part-1-identification-
maintenance-functions/display/). The data can be displayed on an HMI system, for example.

Figure 5-3 Example of I&M data
For SIMOTION, this data is available as a structure (under IM0-Data code) in the list of
variables for the device.
5.3.3 Diagnostics buffer

The module states are logged in the diagnostics buffer. The standard site Diag buffer shows
a list of the diagnostic events that have occurred, in chronological order.
Examples of possible diagnostic events include:
● Faults in a module
● Faults in the process wiring
● System errors in the CPU
● CPU operating mode transitions
● User-defined diagnostic events
● Technology object alarms
● Alarm_S messages
● Errors in the user program
● User-defined entries with the _writeAndSendMessage() function
● Compatibility errors, e.g. between the drive software and SIMOTION (SIMOTION D)

Note
Order of diagnostics buffer entries
The firmware of the devices is based on a real-time capable operating system that is controlled
by interrupts and priorities. For this reason, an event can have several diagnostics buffer
entries whose time stamps can vary by a few milliseconds. These entries might not be arranged
in strict chronological order.
Therefore, when evaluating the diagnostics buffer, the adjacent previous and subsequent
entries should also be taken into account.
5.3.4 System utilization
System utilization
You can locate and display information on system utilization using the diagnostics variables
of the SIMOTION diagnostics variable provider. You will find a detailed description of this in
the SIMOTION IT Diagnostics and Configuration Diagnostics Manual.
Tasktrace
The Tasktrace page of the SIMOTION IT web server enables you to set up and control the
SIMOTION task trace. The SIMOTION Task Trace supports you when troubleshooting in the
SIMOTION multitasking environment. The SIMOTION Task Trace records the sequence of
individual tasks, identifies user events that you can generate via a program command, and
displays all this information graphically.
5.3.5 Analyzing user data
Watch table
To enable variable monitoring, the SIMOTION IT web server provides a watch table with a
symbol browser The SIMOTION and drive parameters are displayed in a tree structure. The
selected parameters are displayed in a table alongside this.

Trace
To enable variable monitoring, the SIMOTION IT web server provides a variable trace via a
web service. Variables can be selected here.
Records can be displayed graphically in the WebTraceViewer for evaluation purposes.
The WebTraceViewer is included with SIMOTION Utilities & Applications in SIMOTION V4.1
SP5 and higher, and can also be obtained via account managers (PridaNet); see
WebTraceViewer - information (https://support.industry.siemens.com/cs/ww/de/view/
31716712). SIMOTION Utilities & Applications is part of the scope of delivery of SIMOTION
SCOUT.
Note
With V4.1 SP5 and higher, the WebTraceViewer is included in the firmware of SIMOTION
devices. The standard diagnostics page "Trace" on the SIMOTION IT web server also provides
a download link for setting up the WebTraceViewer.

5.4 Diagnostic data and non-volatile data (retain data)
5.4.1 Overview
With version 4.0 and higher, you have the option of backing up diagnostic data. This can be
done during operation or start-up. The settings required for this depend on what platform you
are using and are described in detail in the following sections and the manuals referred to
below.
With SIMOTION D, for example, you can use the service selector switch (V4.1 SP2 and higher)
to write diagnostic data and non-volatile data to the CF card. SIMOTION P320-3/P350-3
provides a diagnostic switch as part of the SIMOTION P state application. The diagnostic data
can then be sent to the technical support department (of the machine manufacturer or
Siemens) for evaluation.
The information that is backed up includes retain data, diagnostic buffers, alarms, and HTML
pages with up-to-date content (snapshots).
The data that is backed up can provide important information after a fault has occurred.
You can use non-volatile data (retain data) in situations where this has not been saved on the
data medium using the _savePersistentMemoryData() system function and you wish to restore
the non-volatile data after a CPU has been replaced.
Table 5-2 Overview of diagnostics options
SIMOTION device Backing up diagnostic data Storing diagnostic data Replacing a CPU
During start-up During operation without SIMOTION
SCOUT
C2xx simotion.ini Web server MMC 2) Yes
D4x5 Service selector switch Service selector switch CompactFlash Card 2)
Yes
simotion.ini Web server
D410-2/D4x5-2 Service selector switch Service selector switch CompactFlash Card 2) Yes
DIAG button DIAG button
D410 1) Service selector switch Service selector switch CompactFlash Card 2) Yes
simotion.ini Web server1)
P320-3/P350 Diagnostic switch P state Hard disk Yes
1)
D410 PN only; not D410 DP (an Ethernet or PROFINET interface is required for the SIMOTION IT web server)
2)
Read out with card reader
With the SIMOTION IT web server, the diagnostic data can be read out as a ZIP file in the
Diagnostic files dialog box.


5.4.2 Backing up diagnostic data and non-volatile data
During operation
The advantage of backing up diagnostic data and non-volatile data during operation is that
enhanced diagnostic information via HTML pages and TO alarm information are also available.
The HTML pages contain the contents of the standard pages including Watch tables and of
user-defined pages with the current variable values.
Initiating the backup process
● SIMOTION P
Via the SIMOTION P state application, in menu Options > Set Diagnostic Switch
● SIMOTION D
Via the service selector switch and, in the case of D410-2/D4x5-2, via the DIAG button too,
see Backing up during operation using a service selector switch (Page 107)
● SIMOTION IT web server (all platforms)
Via the Diagnostic files dialog box, see Diagnostics Manual SIMOTION IT Diagnostics and
Configuration, AUTOHOTSPOT and Backing up during operation using the SIMOTION IT
web server (Page 112)
During start-up
Backing up diagnostic data and non-volatile data during start-up provides you with diagnostic
information, but without HTML pages/TO alarm information.
Possible applications for backing up during start-up
● Backing up data of a SIMOTION device that is unable to run/has crashed
● SIMOTION P
If it is not possible to back up data via the SIMOTION IT web server or P state, e.g. in the
case of P350 without an operator panel.

Initiating the backup process

● SIMOTION P
By activating the diagnostic switch; see description in appendix
● SIMOTION D
Via the service selector switch and, in the case of D410-2/D4x5-2, via the DIAG button too;
see description in appendix
● INI file (all platforms)
An INI file stored on the data medium is detected during start-up and initiates the backup
process.
See also Backing up during start-up using a service selector switch (SIMOTION D) or INI file
(Page 110).
See also
Restoring non-volatile data (Page 72)
5.4.3 Storing diagnostic data and non-volatile data

Diagnostic data and non-volatile data are stored identically for the SIMOTION C, SIMOTION
D and SIMOTION P hardware platforms in the following directory:
● \USER\SIMOTION\HMI\SYSLOG\DIAG
On the CompactFlash card or MMC (SIMOTION C / SIMOTION D), CFast card
(SIMOTION P)
If necessary, you should provide the relevant technical support department with this
information. With a CF card/MMC, diagnostic data is read out via a standard card reader or
the standard SIMOTION IT web server pages.
Table 5-3 Diagnostic data and non-volatile data
File Application
DIAGBUF.TXT Diagnostic buffer in a simple text format:
Numerical values; no specific plain text. A text editor is used for evaluation purpo‐
ses.
PMEMORY.XML Non-volatile data (retain data)
An operator action can restore the non-volatile data backed up after a CPU has
been replaced, see Restoring non-volatile data (Page 72).
TOALARMS.TXT Text file containing the pending TO alarms. Only TO IDs, alarm numbers, and
auxiliary HEX values.
Note
The TO alarms are only generated if diagnostic data has been created during
operation (STOP / STOPU / RUN).

File Application
HTML page If the diagnostic data is backed up, the URLs are requested from the text file (DI‐
AGURLS.TXT) and stored as HTML pages together with their contents, see also
Displaying diagnostic data via websites (Page 70).
Note
The HTML pages are only stored if diagnostic data is created during operation
(STOP / STOPU / RUN).
Other files All other files stored in the directory are only of relevance to technical support.
Note
Use HTML pages if you wish to back up diagnostic data in text format. HTML pages enable
user-friendly diagnostics. In addition to the standard SIMOTION IT diagnostics pages, you
have the option of creating your own HTML pages (e.g. for the axis status or for machine
diagnostics). Customized diagnostics pages or even watch tables stored in the device are
particularly suitable for application problems, as you can define the content yourself.
5.4.4 Displaying diagnostic data via websites

In the DIAGURLS.TXT text file found in the ...\USER\SIMOTION\HMI\SYSLOG\DIAG
directory, you can specify HTML files whose status is to be stored on the data carrier when
diagnostic data is created during operation (e.g. devinfo.mwsl must be entered for the
devinfo.htm HTML page)
Since the pages in question are stored together with their most up-to-date content, this enables
archiving of the latest state information regarding the SIMOTION device, as well as the
machine/system, from the point at which the diagnostic data was created (e.g. when the service
selector switch or DIAG button was activated).
In addition to the standard SIMOTION IT diagnostics pages, it is possible to store customized
pages. You can find out how to create pages of this type in, for example, the article Creating
WEB pages for SIMOTION IT under SIMOTION IT in SIMOTION Utilities & Applications.
SIMOTION Utilities & Applications is part of the scope of delivery of SIMOTION SCOUT.
Figure 5-4 Example of service overview

DIAGURLS.TXT
The following points must be noted for the DIAGURLS.TXT file:
● A DIAGURLS.TXT file containing the standard SIMOTION IT pages is created
automatically if you have not saved your own DIAGURLS.TXT file.
● Standard SIMOTION IT pages are entered "without" a path specification (e.g.
"devinfo.mwsl" for the standard SIMOTION IT page "devinfo.htm").
● Customized SIMOTION IT pages (such as "user.htm") in the ...\USER\SIMOTION\HMI
\FILES directory on the CF card must contain the FILES/ path specification.
● If you have created subfolders (e.g. "myfolder" in the FILES directory), these must also
appear in the path.
● Only 1 file name may be used per line.
● Empty lines are not permitted (an empty line will be interpreted as the end of the list).
● No distinction is made between upper-case and lower-case letters.
● It does not matter whether you use "\" or "/" in the path name.
Backing up diagnostic data and non-volatile data via the SIMOTION IT web server
Figure 5-5 Example of diagnostics via an HTML page

Table 5-4 Diagnostic files dialog
Button Description
Create general diagfiles Saves diagnostic data and non-volatile data in the ...\USER
\SIMOTION\HMI\SYSLOG\DIAG directory. HTML files used for diag‐
nostics purposes are not saved.
Create html diagfiles Diagnostics HTML pages are saved on the data medium. It should be
noted that only those pages that are listed in the DIAGURLS.TXT file in
directory ...\USER\SIMOTION\HMI\SYSLOG\DIAG are saved.
Zip all diagfiles Stores all files and folders in a ZIP file in directory ...\USER\SIMOTION
\HMI\SYSLOG\DIAG, while retaining the folder structure.
Get diagarchive The ZIP file is saved on a connected PG/PC.
Delete all diagfiles Deletes all data stored in directory ...\USER\SIMOTION\HMI\SYSLOG
\DIAG. The directory itself is not removed, however.
5.4.5 Restoring non-volatile data

After a CPU has been replaced, the non-volatile data is restored automatically (provided it was
saved beforehand).
The data can be saved on the data medium using the _savePersistentMemoryData() system
function (for example, see the Commissioning Manual AUTOHOTSPOT)
With V4.1 SP2 and higher, it is possible to create non-volatile data on all SIMOTION platforms
using a specific operation. The process of backing up this data can be initiated, for example,
via the SIMOTION IT web server or, for SIMOTION D, using a service selector switch or DIAG
button. See also Backing up diagnostic data and non-volatile data (Page 68).
The process of restoring data is different for SIMOTION P and SIMOTION C/D. With
SIMOTION P, the non-volatile data is restored on the basis of a backup copy on a PC data
medium, and with SIMOTION C/D it is restored on the basis of a backup copy on the MMC or
CF card.
The appendix contains a detailed description of Restoring non-volatile data (Page 114) created
in this way.
See also
Storing diagnostic data and non-volatile data (Page 69)

5.5 Backing up, updating, and restoring device data
5.5 Backing up, updating, and restoring device data

Some of the options the Manage Config standard page of the SIMOTION IT web server offers
are: importing device updates, backing up selected items of data from the device, and restoring
the most recent update that was imported.
The Get selected data button transfers the currently active device data that is selected to the
PC.
You can choose from the following data items:
● Firmware
● Technology packages
● Project
● Archive (archived SIMOTION SCOUT project)
● User data
● SIMOTION IT files
The data that was backed up can be reimported into the device.
When you press the Send update data button, the update data created with the Device Update
tool is loaded onto the memory card in the SIMOTION device. The data for the existing
configuration is renamed and backed up automatically, and can be retrieved again at any time.
This data is accessed if a restore process is carried out.
Following this, the SIMOTION device is restarted. When the device is booted, the data which
has recently been imported is applied as the current configuration and activated.
Note
If no structural change has been made, the retain data are always kept, regardless of the
firmware version.
If structural changes are made during the update, the retain data can be saved before updating
begins and then transferred again (see SIMOTION SCOUT function "Save and restore
variables").
See also
Updating devices using the Device Update tool (Page 54)

5.6 User-defined service and diagnostics information
5.6 User-defined service and diagnostics information

SIMOTION IT also offers the option of creating user-defined web pages. Among other things,
you can use these additional, individually created web pages to display and change device
data that is relevant to your application as well as machine-specific data.
In addition, you can back up these web pages together with their most up-to-date content
(snapshots); see also Displaying diagnostic data via websites (Page 70).
For information on how to create user-defined pages see, for example, the article in SIMOTION
Utilities & Applications under the category of SIMOTION IT. SIMOTION Utilities &
Applications is part of the scope of delivery of SIMOTION SCOUT.

Part III: Service with SCOUT Engineering System 6
6.1 Overview
The SIMOTION SCOUT Engineering System offers a comprehensive range of functions for
fault/error diagnostics. These functions are outlined in the sections that follow.
Figure 6-1 Example: SIMOTION SCOUT, Device diagnostics
Use the current project on the machine and the SIMOTION SCOUT software version that is
compatible with this. See also Compatibility list (https://support.industry.siemens.com/cs/ww/
de/view/36955304).
SIMOTION networks
SIMOTION supports PROFIBUS and PROFINET/Ethernet (TCP/IP). With these network
solutions, you can connect the SIMOTION devices in accordance with the requirements of
your application.
The sections below draw a distinction between using PROFIBUS and Ethernet/PROFINET for
the connection to the SIMOTION device, and between using SIMOTION SCOUT with and
without an existing project.

Part III: Service with SCOUT Engineering System
6.1 Overview
See also
SIMOTION -- Diagnostics -- Analyzing error messages (https://support.industry.siemens.com/
cs/ww/de/view/68425516)

6.2 Going online
6.2 Going online
6.2.1 Overview
You have the choice of communicating with the control via PROFIBUS DP, PROFINET, or
Industrial Ethernet. The S7ONLINE option allows you to communicate with all directly
connected controls via the system network specified in the project (e.g. via PROFINET/
PROFIBUS/MPI). This access method, which is specified once, enables you to use routing to
reach other controls and drives connected to the SIMOTION control via PROFIBUS/
PROFINET. This assumes that the nodes support routing.
These options require an online access method to be specified during initial commissioning.
To do this, you need to connect the PG/PC interface of the device to the communication
interface concerned in NetPro (yellow line in NetPro to PG/PC; see also figures in
PROFIBUS (Page 78) and Ethernet/PROFINET (Page 81)).
Note
In NetPro, the actual computer being used to create the configuration settings is entered as
the PG/PC. If the project is edited using another computer, then the PG/PC needs to be
changed to this one. It is recommended that you enter multiple PGs in NetPro if several different
persons are taking turns at working on the same project with their PGs.
Note
In addition to the S7Online connection option for the PG/PC interface, with SIMOTION V4.2
and higher you can also set up a second, direct connection to the drive. This enables you to
connect STARTER/SIMOTION SCOUT to the device at various locations (e.g. from the control
room and directly (locally) on the drive in the workshop) via the interfaces provided, without
the need to reconfigure the PG/PC interface.
Note
You will also find a detailed explanation of the procedure in the Internet as FAQ Establishing
an online connection to SIMOTION and STEP7 V5.5 SP3 (https://
support.industry.siemens.com/cs/ww/en/view/79161896).

6.2 Going online
6.2.2 PROFIBUS
The PG/PC must be equipped with a PROFIBUS interface for connection purposes.
3*3&
'3;
'5,9(&/L4
6,027,21'
'303,
6,1$0,&66
;
352),%86
(76
6,1$0,&66
&8
Figure 6-2 Example of a PROFIBUS application
Figure 6-3 Example of a PROFIBUS application - configuration settings in SIMATIC NetPro for PG/
PC

6.2 Going online
Check whether the nodes can be accessed.

In SIMOTION SCOUT, the network settings in menu Options > Set PG/PC interface... must
match the existing network/interface on the SIMOTION device in order to establish the online
connection.
Figure 6-4 Setting the PG/PC interface to S7Online -> PROFIBUS
Pressing the Diagnostics... button in the Set PG/PC Interface dialog opens a diagnostics
dialog, which you can use to check whether the PG/PC interface is functional and whether the
right settings have been made for it.
For PROFIBUS, there is also an extended diagnostics option which opens in a separate dialog.
Figure 6-5 SIMATIC NET diagnostics

6.2 Going online
Table 6-1 Using the SIMATIC NET diagnostics dialog
Button Description
Test To check the operating status, click Test. If the module is ready to run, OK will appear in
the field to the right of the button. In this case, the station address is displayed along with
the additional current bus parameters and version data.
Read To display the bus nodes, click Read.
If the module is ready to run, a list of all the active nodes on the bus will be created.
If the module is already communicating and the module supports this function, the list of
bus parameters will be created using local information from the module.
If the module is not currently communicating or it does not support the creation of a local
list, the individual station addresses will be queried via the network. This creates a load
on the bus and can take several seconds.
How to identify the bus nodes

1. Use the button to execute the Accessible nodes function.
The interfaces, device type, firmware, and addresses that can be used to access the nodes
are displayed.
Typical faults

Connection via PROFIBUS not possible
● Terminating resistor missing or in the Check terminating resistor, bus nodes, cabling,
wrong place and configuration settings, and check whether
any PROFIBUS addresses have been assigned
more than once.
switched on
A diagnostic repeater installed in the network
● Cabling fault may provide additional diagnostic information.
● SIMOTION SCOUT Communication System Manual

6.2 Going online
See also
PG/PCs and CPs - Manuals and Operating Instructions (https://support.industry.siemens.com/
cs/ww/de/ps/15683/man)
6.2.3 Ethernet/PROFINET
The PG/PC must be equipped with a standard Ethernet interface.
Since PROFINET is based on Industrial Ethernet, a PROFINET network is accessed using
the same mechanisms as those used for an Ethernet network.
Note
If the integrated ports on the SIMOTION devices are not enough for your requirements, you
can use an external SCALANCE switch. If PROFINET IO with IRT communication is to be
enabled downstream of the switch, a suitable switch (which supports IRT) must be used.
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(WKHUQHW
'5,9(&/L4
6,027,21'
6,1$0,&66
352),1(7 352),1(7
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Figure 6-6 Example of an Ethernet/PROFINET application

6.2 Going online
Figure 6-7 Example of an Ethernet/PROFINET application - configuration settings in NetPro
Note
SIMOTION supports internal routing as of V4.1 SP2. This, for example, makes connections
from Ethernet (e.g. PN/IE X127) to PROFINET (PN-IO X150) possible.
Check whether the nodes can be accessed.

In SIMOTION SCOUT, the network settings in menu Options > Set PG/PC interface... must
match the existing network/interface on the SIMOTION device in order to establish the online
connection.
Figure 6-8 Setting the PG/PC interface to S7Online -> TCP/IP

6.2 Going online
Figure 6-9 Setting the PG/PC interface to DEVICE -> TCP/IP (SIMOTION V4.2 and higher)
Setting the interface to DEVICE (SIMOTION V4.2 and higher) enables different PGs to be
used, for example, without the need to reconfigure the PG/PC interface. Additional information
can also be found via the list of links for this section in the relevant online help menu.
Pressing the Diagnostics... button in the Set PG/PC Interface dialog opens a diagnostics
dialog, which you can use to check whether the PG/PC interface is functional and whether the
right settings have been made for it. The Diagnosis Hardware function or SR protocol does
not check the connection to the SIMOTION device, only whether the interface is suitable for
establishing an S7Online connection.
To establish a connection via the Ethernet interface, you need the IP addresses of the nodes.
If you do not know these addresses, you can find out what they are by following the instructions
below.
How to determine the IP address of the PC:
1. Open the status dialog of your local area connection by selecting Start > Settings > Network
Connections and double-clicking Local Area Connection.
The Local Area Connection Status dialog opens.
2. Select the Support tab.
The active IP address and subnet mask are displayed.

6.2 Going online
How to identify the IP addresses of the SIMOTION devices (example without a project):
1. Use the button to execute the Accessible nodes function.
The interfaces, device type, firmware, and addresses that can be used to access the nodes
are displayed. If nodes are present in other subnets, only the IP address will be displayed
and a relevant message will be output.
Figure 6-10 Accessible nodes dialog - example of Ethernet node
How to determine the IP addresses of the SIMOTION devices (example with a project):
1. Open HW Config by double-clicking the SIMOTION device in SIMOTION SCOUT.
2. In HW Config, select Target system > Ethernet > Edit Ethernet node... .
The Edit Ethernet node dialog opens.
3. Start the search using the Browse... button.
The devices which can be accessed via the unique MAC addresses are identified and
displayed.
4. Pressing the Flashing button causes a flash telegram to be transmitted for the selected
module. In turn, this causes the module to display a signal on the interface being addressed.
Please refer to the device documentation to find out which display element is used for
signaling (e.g. the SF LED flashes at a fast frequency with SIMOTION D4x5-2).
Note
Make sure the IP addresses are unique on the network before you go online with your PG/
PC. Identical IP addresses on the network may cause communication and operating faults.
Contact your network administrator if you do not have all the information you need for
network operation.

6.2 Going online
Typical faults

Connection via Ethernet /PROFINET not possible
● IP address of PG does not match The PG/PC must be in the same subnet as the
SIMOTION address SIMOTION device
● IP address assigned twice Adapt the Ethernet address of a node (PG)
● Cabling Check cabling (crosslink cable)
Patch cables can also be used on SIMOTION
PROFINET ports, D4x5-2 Ethernet interfaces,
and PCs/switches featuring autocrossing func‐
tionality.
● Other ● Voltage Off/On on the device
● If the Link LED is green, use a ping command
to check that the system is ready for
communication
See also typical errors/faults for the LED displays (Page 25)
6.2.4 Going online without a user project

Configuration settings cannot be changed or extended unless a user project matching the
project in the SIMOTION device is available on the PG/PC. However, the section below
describes how to establish an online connection to the device even if you do not have this, so
that you can read device diagnostics or determine the firmware version of the devices,
for example.
The process used to establish the connection depends on the interface being used and is
described in the following sections:
● PROFIBUS (Page 78)
● Ethernet/PROFINET (Page 81)

6.2 Going online
Once you have successfully identified the nodes using the Accessible nodes function, in
this same dialog you can right-click the required device to select it and then call up the device
diagnostics (for example) via the context menu.
The diagnostics options of the SIMOTION IT web server (Page 59) are also available.
See also
Device diagnostics (Page 91)
6.2.5 Going online with a user project
Checking the PG/PC assignment

A project contains a PG/PC assignment configured in NetPro. This PG/PC assignment
specifies which PG/PC interface is used to access a specific interface of the SIMOTION
device.
You also need to take into account the interface settings in the SIMOTION device.
How to check whether a PG/PC assignment is active in the project:
1. Open the SIMOTION project.
2. Open NetPro using the button.
The network configuration settings for the project are displayed.
3. A PG/PC assignment is active if the following apply:
– A PG/PC block is present
– A connection to the SIMOTION device has been created
– The connection from the PG/PC to the network is marked in yellow
Going online
1. Open HW Config by double-clicking the SIMOTION device in SIMOTION SCOUT.
2. In HW Config, select Target system > Ethernet > Edit Ethernet node... .
The Edit Ethernet node dialog opens.

6.2 Going online
3. Start the search using the Browse... button.

The devices which can be accessed via the unique MAC addresses are identified and
displayed.
4. Pressing the Flashing button causes a flash telegram to be transmitted for the selected
module. In turn, this causes the module to display a signal on the interface being addressed.
Please refer to the device documentation to find out which display element is used for
signaling (e.g. the SF LED flashes at a fast frequency with SIMOTION D4x5-2).
Note
Make sure the IP addresses are unique on the network before you go online with your PG/
PC. Identical IP addresses on the network may cause communication and operating faults.
Contact your network administrator if you do not have all the information you need for
network operation.
Typical faults

Not possible to connect using the accessible nodes
● NetPro settings not made or incorrect Check the NetPro settings. Multiple PG/PC sta‐
tions can also be created. The connection from
the assigned, active PG/PC to the network is
shown in yellow.
● Configured firmware version in the Check the entries in the SIMOTION SCOUT
project is different to the firmware message window (incorrect firmware message)
version in the device Check the versions of SIMOTION SCOUT and
the device firmware. You can find out which de‐
vice firmware version requires which SIMOTION
SCOUT version by consulting the Compatibility
list (https://support.industry.siemens.com/cs/
ww/de/view/36955304) or contacting the hotline.
● Not possible to go online even Check whether the cable is also connected to
though NetPro settings have been the interface configured in NetPro (e.g. PN/IE
configured and firmware is correct X127).
Notice:
The SIMOTION device can still be accessed via
Accessible nodes.
Connection has been established, but project is not consistent with online data (red symbols in project
navigator)
● SIMOTION inconsistent Determine where exactly the differences lie us‐
ing the Project comparison (Page 99) function,
and align the data
● SINAMICS inconsistent Determine where exactly the differences lie us‐
ing the Project comparison (Page 99) function,
and align the data

6.2 Going online

Connection has been established, but downloading is not possible
● Causes are displayed on the Target Check the information on the Target system out‐
system output tab in SIMOTION put tab
SCOUT Allocate more memory space in the SIMOTION
● Too little memory with P320‑3/ P control manager
P350-3
● Project comparison Function Manual
See also
Testing programs (Page 104)
Device diagnostics (Page 91)
6.2.6 Factory settings for SIMOTION devices
Factory settings for interfaces

The factory settings for the interfaces are outlined in the Commissioning Manuals. In the online
help, you can access the relevant sections directly via the links for this section (Guides menu).
Table 6-5 Factory settings for SIMOTION devices
Interface Setting
C2xx
Ethernet PNxIE X7 169.254.11.22 (subnet 255.255.0.0)
PROFINET PNxIO X11 192.168.0.1 (subnet 255.255.255.0)
(only C240 PN)
PROFIBUS DP1 X8 2 (baud rate 1.5 Mbit/s)
PROFIBUS DP2/MPI X9 2 (baud rate 1.5 Mbit/s)
D4x5
Ethernet IE1-OP X120 192.168.214.1 (subnet 255.255.255.0)
Ethernet IE2-NET X130 169.254.11.22 (subnet 255.255.0.0)
PROFIBUS DP1 X126 2 (baud rate 1.5 Mbit/s)
PROFIBUS DP2/MPI 2 (baud rate 1.5 Mbit/s)
X136
D4x5-2

6.2 Going online
Interface Setting
Ethernet PNxIE-NET 192.168.2.1 (subnet 255.255.255.0)
X130
Ethernet PNxIE-OP X120 192.168.213.1 (subnet 255.255.255.0)
(only D4x5-2 DP)
(only D4x5-2 DP/PN)
PROFIBUS DP X126 2 (baud rate 1.5 Mbit/s)
PROFIBUS DP/MPI X136 2 (baud rate 1.5 Mbit/s)
D410 DP
PROFIBUS DP/MPI X21 2 (baud rate 1.5 Mbit/s)
D410 PN
PROFINET PN-IO X200 192.168.0.1 (subnet 255.255.255.0)
D410-2 DP
PROFIBUS X21 DP/MPI 2 (baud rate 1.5 Mbit/s)
PROFIBUS X24 DP 2 (baud rate 1.5 Mbit/s)
D410-2 PN
Ethernet PN/IE X127 169.254.11.22 (subnet 255.255.0.0)
PROFIBUS DP/MPI X21 2 (baud rate: 1.5 Mbits/s)
P320-3
P350-3
Ethernet IE1 ETH1 169.254.11.21 (subnet 255.255.0.0)
Ethernet IE2 ETH2 192.168.214.1 (subnet 255.255.255.0)
PROFIBUS X101 DP 2 (baud rate 1.5 Mbit/s)
(IsoPROFIBUS board)
PROFIBUS X102 DP/ 2 (baud rate 1.5 Mbit/s)
MPI (IsoPROFIBUS
board)
PROFINET X21 192.168.0.1 (subnet 255.255.255.0)
(MCI-PN board)
CBE30-2/CBE30
PROFINET X1400 192.168.0.1 (subnet 255.255.255.0)
Note
PROFINET addresses are only assigned by means of a project download; see also Ethernet/
PROFINET (Page 81).

6.2 Going online
Restoring the factory settings

If there is definitely nothing wrong with the connection and it is not possible to download
anything, you can restore the factory settings on the device.
NOTICE
Data loss
This will cause all data to be lost, with the exception of the SIMOTION kernel and licenses.
For this reason, you should back up the non-volatile data before you do this. See also Backing
up diagnostic data and non-volatile data (Page 68).
First, the device should be restored to its delivery state (factory settings). The method for
establishing the delivery state differs for the SIMOTION devices.
The Commissioning Manuals and Operating Instructions describe the process of restoring the
factory settings. In the online help, you can access the relevant sections directly via the links
for this section (Guides menu).
Note
The existing IP settings for the CBE30-2/CBE30 are restored to the factory settings.
Once the factory settings have been established, transfer the project and the previously
backed-up non-volatile data to the device (see also Restoring non-volatile data (Page 72)).
Further information
See also
Establishing a connection to the device (Page 60)

6.3.1 Overview
The device diagnostics provide an overview containing operating information about the system
and the individual devices in the project. The device diagnostics are only available in ONLINE
mode and, in the case of SINAMICS devices, as of SINAMICS firmware version V2.5 SP1.
SINAMICS device messages can be found in the diagnostic buffer, starting from the entry
>>>>>> SINAMICS Integrated: Start diagnostic buffer, station address
= x <<<<<<.
Figure 6-11 Example: D435 diagnostic buffer
In addition to the individual tabs, there are also buttons for accessing other functions, such as
Open IT diagnostics.
Note
As well as the fault and alarm buffer, there is also a buffer for safety messages in the case of
SINAMICS S120 (firmware version V2.5 SP1 and higher). These are displayed on the
Alarms tab in the detail view.

Table 6-6 Functions that can be called up using buttons
Button Function
Open IT diagnostics When an Ethernet connection is present, this opens the Ethernet-based
HMI and diagnostic function in an Internet browser.
In addition to customized web pages and comprehensive device/diag‐
nostic information, one of the options that the SIMOTION IT web server
offers is the ability to perform firmware and project updates using an
Internet browser.
Control operating mode... The current operating mode of the SIMOTION device is displayed in the
dialog. You can change the operating mode in ONLINE mode depending
on the position of the mode switch.
To open the device diagnostics:

1. Select Project > Connect to target system.
The PC/PG is connected to the target system.
2. Select the device in the project navigator or on the Diagnostics overview tab in the detail
view.
3. Select Target system > Device diagnostics.
The device diagnostics are displayed in the working area.
Note
When evaluating messages, it is beneficial if the SIMOTION and SINAMICS times of day
are synchronized. With V4.2 and lower, times of day must be synchronized via the
application. With V4.2 and higher, however, they can be synchronized in the SIMOTION
SCOUT Engineering System, via the CPU context menu: Setting on the device > Perform
time synchronization with SINAMICS drive units.
For application-based time-of-day synchronization, you need to use the Time-of-day
Synchronization (SIMOTION -> SINAMICS) block from the LDPV1 program library. You
can find this program library in SIMOTION Utilities & Applications, which is part of the scope
of delivery of SIMOTION SCOUT. If necessary, get in touch with your Siemens contact.
You can use the Save as... button to save the data as a text file so that you can evaluate it
offline.

Information and options provided by device diagnostics

● General
General information on the SIMOTION device and versions
– Device designation
– Operating mode
– MAC address and IP address
– Components with article number/designation and version (I&M data)
– SIMOTION version
– BIOS version
– Versions of SINAMICS Control Unit
– Internal version/stamp
● Diagnostic buffer
Shows the logged module states together with the diagnostic events that have occurred,
in list format
● Slaves
Shows the devices configured as slaves in HW Config, together with addresses and states
● Task manager
Shows status and runtime of tasks created in the project; MotionTasks can also be controlled
● System utilization
Information on memory and CPU
● Userlog
Option of entering user information that is stored in the target system. This enables
information about changes to the SIMOTION system to be documented, for example. Since
the text is stored on the device, this information is always available regardless of which PG/
PC or offline project is being used
● Syslog
Shows logged ROM actions such as Copy RAM to ROM
● content.txt
Shows the SIMOTION and SINAMICS firmware components on the card, as well as the
card version
● Alarms
Shows pending alarms (TOs and DOs). The alarms can be acknowledged.
● SIMOTION SCOUT Configuration Manual
See also
I&M (identification & maintenance) data (Page 63)

6.3.2 Diagnostics buffer

The module states are logged in the diagnostics buffer. The Diagnostics buffer tab shows a
list of the diagnostic events that have occurred, in chronological order.
Examples of possible diagnostic events include:
● Faults in a module
● Faults in the process wiring
● System errors in the CPU
● CPU operating mode transitions
● User-defined diagnostic events
● Technology object alarms
● Alarm_S messages
● Errors in the user program
● User-defined entries with the _writeAndSendMessage() function
● Compatibility errors, e.g. between the drive software and SIMOTION (SIMOTION D)
Note
Sequence of the diagnostic buffer entries
The firmware of the devices is based on a real-time capable operating system that is controlled
by interrupts and priorities. For this reason, an event can have several diagnostics buffer
entries whose time stamps can vary by a few milliseconds. These entries might not be arranged
in strict chronological order.
Therefore, when evaluating the diagnostics buffer, the adjacent previous and subsequent
entries should also be taken into account.
Note
Number of diagnostic buffer entries
An event can result in several diagnostic buffer entries. For this reason, identical entries can
occur in the diagnostic buffer for one event. This can be the case particularly for errors in the
communication (e.g. failure of a device of connection interrupted). Note therefore that
conclusions cannot be drawn on the number of diagnostic events through the number of
identical diagnostic buffer entries. As a rule, only one error is the trigger for diagnostic events
in this case.

6.3.3 System utilization

The System utilization tab displays the current memory assignment, free memory, and CPU
utilization.
Figure 6-12 System utilization
Here, you can check the system utilization and adjust the system settings in line with the
individual software configuration settings and user programs in the SIMOTION tasks.
Adjustable gear ratios between the bus task, servo, and IPO support optimum load distribution
and system utilization.
With SIMOTION P320-3/P350-3, you can check the CPU utilization in the SIMOTION P state
application.
6.3.4 Userlog/Syslog
Userlog
The user log offers the option of entering user information that is stored in the target system.
This enables information about changes to the SIMOTION system to be documented, for
example. Since the text is stored on the device, this information is always available regardless
of which PG/PC or offline project is being used
Syslog
For the SIMOTION CPU, the Syslog tab provides a syslog file for device diagnostics. This file
contains all the actions that change a non-volatile configuration on the memory card.

The following actions are entered in the syslog file:

● Copy RAM to ROM
● Memory reset
● Formatting the card using the mode switch
6.3.5 content.txt
Figure 6-13 content.txt - example SIMOTION D
All the SIMOTION and SINAMICS firmware components available on the card are displayed
on the content.txt tab of the device diagnostics. In addition to the card version, each individual
firmware component is displayed together with its internal version code; this information can
be saved in file format using the Save as... button. This file can be sent via e-mail for support
purposes, for example.
This information will be required if the hotline needs to be contacted.
Note
It is available with SIMOTION V4.1 SP2 and higher, but not with older device types such as
C230-2 or P350-2.
6.3.6 Service overview

In online mode, the service overview shows a complete overview of all configured axes in the
project, in tabular format. The current state (including values from system variables) is
displayed along with error/fault states.

The service overview is called up via the Target system > Service overview menu.
Figure 6-14 Service overview
Meanings of lamps
● Green
Axis (system variable) is active/on or axis is stopped
● Red
An error/fault is present
● Yellow
Axis is in motion (constant velocity, acceleration, deceleration) or a warning is pending
● Gray
Axis (system variable) is not active
Example
Position control status (servomonitoring.controlstate) has the Enum EnumActiveInactive
● Green lamp: ACTIVE, position control active
● Gray (no lamp): INACTIVE, position control not active

6.4 Ethernet/PROFINET topology
6.4 Ethernet/PROFINET topology

For PROFINET IO systems, the topology editor in HW Config features an integrated error/fault
diagnostics facility. Start the topology editor with the Edit > PROFINET IO > Topology… menu
command in HW Config or NetPro.
How the error/fault diagnostics facility works:
● Graphically displays the error/fault situation
● Online/offline comparison
● Displays faulty/missing components, e.g. CPU, I/O, switch, etc.
Figure 6-15 Example of topology editor - connection error
● Communication System Manual

6.5 Comparing projects

You can use the Project comparison function in SIMOTION SCOUT/STARTER (which is
started via the button) to compare objects within the same project (offline/offline and offline/
online) and/or objects from different projects (offline/offline). Objects are devices, programs,
technology objects (TOs) or drive objects (DOs), and libraries. It is not possible to use an empty
project in a comparison.
If inconsistencies are displayed in the project navigator when you switch to online mode, for
example, you can carry out a project comparison to locate the differences between the
SIMOTION SCOUT project and the target system project.
To enable you to analyze differences when comparing objects, there is a range of comparison
attributes for each object type, which break an object down into smaller units (comparison
features) and, as a whole, contain all the object data that are of relevance to execution.
Information relating to the SINAMICS devices used in the project is also displayed on the same
screen. This includes DOs or individual parameters, for example.
Figure 6-16 SIMOTION object comparison user interface
Possible reasons for inconsistencies in the project navigator (online mode):

● A program has been changed
● The result of compiling a program is different
● There is a deviation on the global device variables
● The execution system has been changed

● The hardware configuration has changed

● An ST program in a library has been changed
● A piece of configuration data for an axis has been changed
The object comparison allows you to establish these differences and, if necessary, run a data
transfer in order to rectify them. The comparison can be carried out on an object-by-object or
line-by-line basis.
The following comparisons are possible:
● Offline object with offline object from the same project
● Offline object with offline object from a different project
● Offline object with online object
Note
A comparison with online objects is only possible if there is already an online connection.
To enable detailed comparisons, the Store additional data and sources on the target
device option must have been activated during the download carried out beforehand.
No implicit connection is established when the comparison is started.
● Project comparison Function Manual

6.6 Error handling in technology objects
Possible errors in technology objects

The following basic errors are possible when programming technology objects:
● The technology object itself cannot execute the function required by the application or
reports certain events or states:
A technological alarm is output.
You can find information on the individual alarms in the SIMOTION Reference Lists
● The command sent to a technology object cannot be executed:
The return value of the command provides information about the cause.
You can find information on the return values of the commands in the SIMOTION Reference
Lists
● Error while accessing configuration data, system variables, or I/O variables
The ExecutionFaultTask is called in the event of errors when configuration data or variables
are being read or written
The Trace technology object is a very effective way of analyzing processing in the technology
objects.
Technological alarms
If an event (error, note) occurs on a technology object, the object issues a technological
alarm.
Configuring technological alarms

Individual responses are preset for each alarm.
You can change this default presetting as follows:
In the project navigator, select the Execution system path. The Execution System window
opens. Select the SystemInterruptTasks > TechnologicalFaultTask path.
Then click the Alarm configuration... button in the window.

Figure 6-17 Configuring a technological alarm
Displaying and acknowledging technological alarms

Technological alarms can be evaluated and acknowledged in different ways:
● When SIMOTION SCOUT is in online mode, alarms and messages are displayed on the
Alarms tab in the detail view of the workbench.
Clicking Acknowledge deletes all alarms of the associated type.
● The alarms can be output, displayed, and acknowledged via the Human Machine Interface
(HMI). See also HMI (Page 49).
● All pending or individually selected alarms of a technology object can also be queried,
evaluated, and acknowledged via the user program.
Acknowledging via SIMOTION SCOUT
1. Select the alarm on the Alarms tab of the detail view
2. Click Acknowledge.
All alarms of the associated type are then deleted.
Note
Because drive alarms usually generate technology object alarms as well, you can try using
the Acknowledge (TO) switch to delete the drive alarms too. If, however, the cause of a drive
alarm still exists, then a new TO alarm will be triggered immediately. In this case, first correct
the cause of the drive alarm.

6.7 Advanced functions in the address list
6.7 Advanced functions in the address list

With SIMOTION V4.2, advanced I/O diagnostic functions are available in the address list. This
information is displayed in the Availability column in online mode. If you position the cursor
over the relevant cell, detailed information is displayed in a tooltip.
How to open the address list

1. In the project navigator, navigate to the folder of your device.
2. Double-click the ADDRESS LIST entry.
The address list is opened in the detail area.
The following diagnostic information is recorded

● I/O stations that have completely failed
● Modules that have been removed (e.g. with ET200S)
● Deactivated I/O stations
● I/O variables working with replacement values
● I/O stations whose set topology is different from the actual topology
● I/O stations that have been configured as isochronous, but are not operating isochronously
– Distributed synchronous operation
– Drive units
– Isochronous I/O
● Partner device is in stop mode (e.g. I device, I slave)
● For PROFINET devices: Provider state/consumer state shows errors
– Controller
– I/O device
– Modules
– Submodules
See also the description of the _quality() system function in the section titled Detailed status
of the I/O variables (as of kernel V4.2) in the SIMOTION ST Structured Text Programming and
Operating Manual.
● SIMOTION ST Structured Text Programming and Operating Manual

6.8 Testing programs
6.8 Testing programs

To facilitate program testing, a range of debugging and error handling options are available
for the individual programming languages:
● Variable status
● Variable status in source code (online mode)
● Program status
● Single step
● Breakpoints
● Variable trace (see Commissioning functions (Page 105))
In the watch tables, assigned variables for all SIMOTION devices and parameters of the
SINAMICS drives can be monitored and controlled in the project.
● SINAMICS/SIMOTION Editor description DCC Programming and Operating Manual.
● SIMOTION LAD/FBD Programming and Operating Manual
● SIMOTION MCC Motion Control Chart Programming and Operating Manual
● SIMOTION ST Structured Text Programming and Operating Manual

6.9 Commissioning functions

SIMOTION SCOUT provides the following support functions for the commissioning and
optimization of technology objects and user programs:
● Device trace/function generator
● System trace (as of V4.2)
● Measuring function
● Automatic controller setting
● Task Trace
● Technology object trace (as of V4.2)
Device trace/function generator

You can use the device trace to record and evaluate parameters, system variables, and
program variables.
The device trace for system variables is mainly used to analyze time-synchronous sequences
in the real-time system.
Program variables can be traced in order to find logical errors in the execution system or in
user programs. For this purpose, an event-triggered measuring task can be used in the runtime
system rather than a time-triggered measuring task. The event that causes the measurement
to be recorded is the execution of a specific code position in the user program. In addition, a
trigger event based on the variable can be selected on the Device trace tab in order to start
the recording (for example, on a positive edge, a tolerance band, or a bit pattern).
The function generator can be used for test purposes to dynamically generate setpoints with
defined shapes (e.g. rectangle, sine) for various system variables. With the aid of the device
trace, the system response can then be recorded in order to optimize the controllers,
for example.
System trace (as of V4.2)

You can use the system trace to record and evaluate parameters, system variables, and
program variables from multiple CPUs at the same time. It is essential that the CPUs
communicate via PROFINET. There must be an isochronous connection between the CPUs.
The function generator, mathematics functions, and bit tracks are not available for recording
with the system trace.
Task Trace
The Task Trace is a tool for troubleshooting in the SIMOTION multitasking environment. The
Task Trace offers the following options:
● Graphic display of the sequence of individual tasks and user events (generated using a
program command)
● Trace of individual user tasks
● Option of configuring the Task Trace using the SIMOTION IT web server or via the user
program (system functions).

● Storage of the trace file on a memory card

● Starting the SIMOTION Task Profiler as a separate application using the SIMOTION IT web
server or SIMOTION SCOUT device diagnostics.
Measuring function
The measuring function is used for controller optimization.
The SIMOTION measuring functions are used to commission the axis controller without
requiring a user program.
With the SINAMICS measuring function, you can directly inhibit the influence of higher-level
control loops by means of simple parameterization, and analyze the dynamic response of
individual drives.
Automatic controller setting

The automatic controller setting function can be used to configure the speed controller in the
drive and the DSC position controller in the control (SIMOTION SCOUT only) for SINAMICS
drive units.
● Task Trace Function Manual

Appendix 7
7.1.1 Backing up during operation using a service selector switch

The advantage of backing up diagnostic data and non-volatile data during operation is that
enhanced diagnostic information via HTML pages and TO alarm information are available.

Appendix
Backing up diagnostic data and non-volatile data during operation using the service selector
switch (SIMOTION D):
1. Set the service selector switch to "Diagnostics".
– For D4x5-2: upper rotary switch (SVC/NCK) to position "13" (hex: D)
0RGHVHOHFWRUVZLWFK
– For D4x5: left rotary switch (SIM/NCK) to position "13" (hex: D)

– for D410-2: upper rotary switch (SVC) to position "13" (hex: D)
– For D410: DIP switch "7" to ON
0RGHVZLWFKHV 6HUYLFHVHOHFWRUVZLWFKHV
6WR6 6WR6
21
6ZLWFKSRVLWLRQ 21
6ZLWFKSRVLWLRQ 2))

It does not matter what position the D410 mode switch is in.
The diagnostic data and non-volatile data can be created in STOP, STOPU, and RUN
modes.
2. The diagnostic data and non-volatile data are backed up to the CF card.
The status LEDs display the backup process as follows:
Status D410/D410-2 D4x5/D4x5-2

Backup in progress RUN/STOP LED flashes yellow (2 STOP LED and SU/PF LED flash yel‐
Hz) low (2 Hz)
Backup complete RUN/STOP LED flashes green (2 RUN LED flashes green (2 Hz) and
Hz) and SF LED lights up continu‐ SF LED lights up continuously
ously

Appendix
3. Once the backup is complete, switch the SIMOTION D off.

4. Remove the CF card and reset the service selector switch to its original setting.
Note
SIMOTION D410-2/D4x5-2 modules feature a DIAG button. As an alternative to setting the
service selector switch to the "D" position, you have the option of backing up diagnostic
data and non-volatile data by briefly pressing the DIAG button.
This method is preferable for D410-2/D4x5-2.
Backing up diagnostic data and non-volatile data during operation using SIMOTION P state
(SIMOTION P):
1. Make sure that SIMOTION P has completed startup, e.g. with SIMOTION P state.
2. Activate the diagnostic switch using the following option:
SIMOTION P state menu command Options > Set Diagnostic Switch
The diagnostic data is recorded during operation and the Options > Set Diagnostic Switch
switch is automatically reset after the data has been written.
Please contact Product Support for the evaluation of the recorded data.
See also

Appendix
7.1.2 Backing up during ramp-up using a service selector switch or INI file
Backing up diagnostic data and non-volatile data during start-up using the service selector
switch (SIMOTION D):
1. Set the service selector switch to "Diagnostics".
– For D4x5-2: upper rotary switch (SVC/NCK) to position "13" (hex: D)
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– For D4x5: left rotary switch (SIM/NCK) to position "13" (hex: D)

– for D410-2: upper rotary switch (SVC) to position "13" (hex: D)
– For D410: DIP switch "7" to ON
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It does not matter what position the D410 mode switch is in.
2. Switch the SIMOTION D off and on again.
3. Wait for the device to start up.
The diagnostic data and non-volatile data is backed up to the CF card during startup,
provided that this is still possible and is not prevented by hardware defects, for example.

Appendix
4. Once the backup is complete, switch the SIMOTION D off.

5. Remove the CF card and reset the service selector switch to its original setting.
Note
SIMOTION D410-2/D4x5-2 modules feature a DIAG button. As an alternative to setting the
service selector switch to the "D" position, you have the option of backing up diagnostic
data and non-volatile data by pressing the DIAG button. When backing up data during start-
up, the DIAG button must be held down until the backup process is complete. As this can
easily take 20-30 seconds, it is better to use position "D" in this case.
Backing up diagnostic data and non-volatile data during start-up using the SIMOTION P state
application (SIMOTION P):
1. Terminate the SIMOTION P with Terminate SIMOTION P from SIMOTION P state.
2. Activate the diagnostic switch using the following option:
SIMOTION P state menu command Options > Set Diagnostic Switch
The diagnostic data is recorded during start-up and the Options > Set Diagnostic Switch
switch is automatically reset once the data has been written.
Backing up diagnostic data and non-volatile data during start-up using an INI file (SIMOTION C/
P/D):
1. Use a text editor (such as Notepad) to create a file called simotion.ini.
2. Add the following text to it: DIAG_FILES=1
You must use a text editor and may not use any formatting in the text.
3. Copy simotion.ini to the main directory of the data medium (D:\Card with
SIMOTION P320 or F:\Simotion\user\Card with SIMOTION P350).
4. With SIMOTION C/D: Insert the data medium into the module while it is switched off.
5. Switch the module on and allow the SIMOTION device to start up.
The diagnostic data and non-volatile data is backed up to the data medium during start-up,
provided that this is still possible and is not prevented by hardware defects, for example.
6. Once the backup is complete, switch off the SIMOTION device.
7. With SIMOTION C/D: Remove the data medium.
NOTICE
Diagnostics mode
To suppress start-up in diagnostics mode again, you must delete the simotion.ini file
from the data medium.

Appendix

● SIMOTION D410 Commissioning and Hardware Installation Manual
See also
7.1.3 Backing up during operation using the SIMOTION IT web server

SIMOTION devices feature pre-configured, standard SIMOTION IT diagnostic pages. These
pages can be displayed via Ethernet using a commercially available browser. Additionally, you
have the option of creating your own HTML pages and incorporating service and diagnostic
information.
You can also use the SIMOTION IT Web server to back up diagnostic data and non-volatile
data. The web page is opened by entering the IP address of the SIMOTION device in the
address line of the browser; e.g. http://192.168.0.22
This opens the start screen of the web server. To back up diagnostic data and non-volatile
data, call the "Diagnostic files" page from the "Diagnostics" menu.
Backing up and saving diagnostic data and non-volatile data on the PG/PC
1. If any diagnostic data is present, delete it using the Delete all diagfiles button.
2. Initiate the backup process using the Create general diagfiles button.

Appendix
3. Compress the files using the Zip all diagfiles button.

4. Transfer the compressed diagnostic data to the PG/PC using the Get diagarchive button.
Figure 7-1 SIMOTION IT web server
Table 7-1 Functions on the "Diagnostic files" HTML page
Button Function
Create general diagfiles This button saves diagnostic data and non-volatile data in the ...
\USER\SIMOTION\HMI\SYSLOG\DIAG directory.
HTML files used for diagnostics purposes are not saved.
Create html diagfiles This button is used to save diagnostics HTML pages on the data
medium. It should be noted that only those pages that are listed
in the DIAGURLS.TXT file in directory ...\USER\SIMOTION\HMI
\SYSLOG\DIAG will be saved (see Displaying diagnostic data via
websites (Page 70)).
Zip all diagfiles The "zip all Diagfiles" button enables you to compress diagnostics
files. This stores all files and folders in a ZIP file in directory ...
\USER\SIMOTION\HMI\SYSLOG\DIAG, while retaining the fold‐
er structure.
Get diagarchive This button is used to save the ZIP archive to connected PGs/PCs.
Delete all diagfiles This button is used to delete all data stored in the ...\USER\SI‐
MOTION\HMI\SYSLOG\DIAG directory; the directory itself is not
removed, however.

Appendix
See also Storing diagnostic data and non-volatile data (Page 69)
7.1.4 Restoring non-volatile data
SIMOTION C/P
Prerequisite
The diagnostic data and non-volatile data have been backed up to the MMC/data medium.
Procedure
1. With SIMOTION C and SIMOTION P320/P350, copy file PMEMORY.XML from directory ...
\USER\SIMOTION\HMI\SYSLOG\DIAG to directory ...\USER\SIMOTION.
2. Following this, carry out an overall reset to force the non-volatile data to be reimported.
In principle, you can use the procedure that has just been described for SIMOTION D too, but
we recommend using the method described below instead.
SIMOTION D
Prerequisite
The diagnostic data and non-volatile data have been backed up to the CF card.
Procedure
As of V4.3, the non-volatile SIMOTION data are restored automatically when a module is
replaced. The non-volatile data can also be restored manually (by manual operation).
The CF card may contain backups of non-volatile SIMOTION data in various storage locations:
● data backed up with the system function _savePersistentMemoryData
Storage location on CF card:
– /USER/SIMOTION/PMEMORY.XML
– /USER/SIMOTION/PMEMORY.BAK (backup file)
● manually by service selector switch / web server / DIAG button, backed-up data
Storage location on CF card:
– /USER/SIMOTION/HMI/SYSLOG/DIAG/PMEMORY.XML
On manual restoration, the position of the service selector switch defines which of these data
will be preferably restored.
During restoration, the non-volatile SIMOTION data are first deleted and then the non-volatile
SIMOTION data are restored via the PMEMORY backup file.

Appendix
If restoration is not possible (e.g. file does not exist or corrupt), the next file in the priority list
is accessed.
Table 7-2 Restoration of the non-volatile SIMOTION data
Position of the service selector Use case Priority sequence for use of the data backups
switch
D410-2/D4x5-2/D4x5: The data backed up with the system 1. /USER/SIMOTION/PMEMORY.XML
Rotary switch position "1" function _savePersistentMemoryDa‐ 2. /USER/SIMOTION/PMEMORY.BAK
ta are preferably restored
D410: DIP switch "5" to ON 3. /USER/SIMOTION/HMI/SYSLOG/DIAG/
PMEMORY.XML
D410-2/D4x5-2 (V4.4 and higher): The data backed up by service se‐ 1. /USER/SIMOTION/HMI/SYSLOG/DIAG/
Rotary switch position "A" lector switch position "D" / web serv‐ PMEMORY.XML
er / DIAG pushbutton are preferably
2. /USER/SIMOTION/PMEMORY.XML
restored
3. /USER/SIMOTION/PMEMORY.BAK
Note
Firmware / kernel < V4.4
Because switch position "A" is only supported as of V4.4, for < V4.4, restoration must be
performed with switch position "1." To force restoration of the data backed up by service
selector switch position "D" / web server / DIAG button, it may be necessary to delete existing
files PMEMORY.XML and PMEMORY.BAK in the directory /USER/SIMOTION/ on the CF card.
Restoring data with switch position "1" or "A"

Procedure
To restore the non-volatile SIMOTION data, proceed as follows:
Step Switch position "1" Switch position "A" (as of V4.4)

1. Insert the CF card into the new SIMOTION D. The SIMOTION D must be switched off!
2. Set the service selector switch to "1." Set the service selector switch to "A."
The position of the mode switch is not relevant, i.e. the The position of the mode switch is not relevant, i.e. the
set operating mode remains unchanged. set operating mode remains unchanged.
Service switch position 1 Service switch position A

3. Switch on the SIMOTION D. Switch on the SIMOTION D.
The flickering green SF LED indicates that restoration
is requested via position "A."
4. Restoration is started automatically. Turn the service selector switch to "1" to start restoration.
5. Once restoration has been completed, the module will start up automatically.

Appendix
Step Switch position "1" Switch position "A" (as of V4.4)

6. Switch the module off and turn the service selector switch back to "0."
7. Switch the SIMOTION D on again.
Note
For the SIMOTION D410, the data are restored by setting DIP switch "5" to ON
See also
Restoring non-volatile data (Page 72)

Index
Ethernet
Bus analyzer, 47
7 Ethernet/PROFINET topology, 98
7-segment display, 46
F
A Factory settings, 88
Alarm_S messages, 49
Amending licensing information, 57
G
Going online
B With Ethernet/PROFINET, 81
With PROFIBUS, 78
Bit messaging, 49
With user project, 86
Bus analyzer
PROFIBUS DP, 47
PROFINET/Ethernet, 47
H
HMI, 49
C
Checking licensing information, 56
Commissioning functions, 105
L
Content.txt, 96 LED displays
Control Unit CU320/CU320-2 Control Unit CU320/CU320-2, 42
LED displays, 42 Controller Extension CX32/CX32-2, 40
Controller Extension CX32/CX32-2 SIMOTION D, 31
LED displays, 40 SIMOTION P320-3/P350-3, 29
License key, 56
D
Determining the IP address, 60
M
Device data Mode switch, 23
Backing up, 73 Monitoring variables, 65
Restoring, 73
Updating, 73
Device diagnostics, 91 O
Device diagnostics in the Web browser, 62
Online connection to the device, 60
Diagnostic data
Optimizing the project (traces), 66
Backing up, 67
Backing up on the device, 53
Recording on the device, 53
Diagnostics buffer, 64, 94
P
Diagnostics without a user project present, 85 P state, 23
PROFIBUS
Bus analyzer, 47
E PROFINET
Bus analyzer, 47
Error handling in technology objects, 101
Error/fault diagnostics, 98

Index
Project comparison, 99 Updating devices, 54

Userlog/Syslog, 95
Watch table, 65
R WinCC flexible, 49
Service and diagnostics options, 15
References, 5
Service data, 62
Runtime licensing, 56
Service on the device, 21
Service overview, 96
Service selector switch, 22
S SIMOTION D
Service and diagnostics LED displays, 31
7-segment display, 46 SIMOTION device interfaces, 47
Alarm_S messages, 49 SIMOTION P320-3/P350-3
Amending licensing information, 57 LED displays, 29
Backing up device data, 73 System utilization, 65, 95
Backing up diagnostic data, 53, 67
Bit messaging, 49
CBE30, 37 T
Checking licensing information, 56
Testing programs, 104
Commissioning functions, 105
Typical faults, 15
content.txt, 96
Control Unit CU320/CU320-2, 42
Controller Extension CX32/CX32-2, 40
Device diagnostics, 91
U
Device diagnostics in the Web browser, 62 Updating devices, 54
Diagnostics buffer, 64, 94 Userlog/Syslog, 95
Diagnostics without a user project present, 85
Error handling in technology objects, 101
Ethernet/PROFINET topology, 98 W
Factory settings, 88
Watch table, 65
Going online with Ethernet/PROFINET, 81
WinCC flexible, 49
Going online with PROFIBUS, 78
Going online with user project, 86
HMI, 49
License key, 56
Monitoring variables, 65
Optimizing the project (traces), 66
PROFINET error/fault diagnostics, 98
Project comparison, 99
Recording diagnostic data, 53
Restoring device data, 73
Runtime licensing, 56
Service data, 62
Service on the device, 21
Service overview, 96
SIMOTION D, 31
SIMOTION P320-3/P350-3, 29
SIMOTION SCOUT, 75
System utilization, 65, 95
Testing programs, 104
Typical faults, 15
Updating device data, 73


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Preface 1

Part III: Service with SCOUT

Valid as of version 5.2

Siemens AG A5E33440775B Copyright © Siemens AG 2018.

Overview of service and diagnostics options

5.3 Device diagnostics.................................................................................................................62

Overview of service and diagnostics options

Information blocks in this manual

Overview of service and diagnostics options

● SIMOTION Programming - References

Overview of service and diagnostics options

1.2 Hotline and Internet addresses

Overview of service and diagnostics options

Overview of service and diagnostics options

Overview of service and diagnostics options

2.2 Handling electrostatic sensitive devices (ESD)

Overview of service and diagnostics options

2.3 Security information

Overview of service and diagnostics options

2.4 Danger to life due to software manipulation when using removable

Overview of service and diagnostics options

2.5 Residual risks of power drive systems

Overview of service and diagnostics options

Overview of service and diagnostics options

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Figure 3-1 Overview of functions associated with diagnostics options

Overview of service and diagnostics options

Figure 3-2 Example: Module D445-2 DP/PN

Overview of service and diagnostics options

Figure 3-3 Example - SIMOTION P350 - P state

Figure 3-4 Example: SIMOTION IT web server - diagnostics in browser

Overview of service and diagnostics options

Figure 3-5 Example: simplified HTML pages, e.g. for PDA

Overview of service and diagnostics options

Figure 3-6 Example: SIMOTION SCOUT, Device diagnostics

Overview of service and diagnostics options

Overview of service and diagnostics options

Overview of service and diagnostics options

Service selector switch/button

Overview of service and diagnostics options

Operating modes, based on the example of SIMOTION D4x5-2:

Overview of service and diagnostics options

Overview of service and diagnostics options

Overview of service and diagnostics options

Figure 4-2 LED displays on the device - example of SIMOTION C240 PN

Overview of service and diagnostics options

Table 4-1 Typical faults

Fault Frequent causes Remedy

Overview of service and diagnostics options

Fault Frequent causes Remedy

Table 4-2 Typical C240 PN errors

Fault Frequent causes Remedy

Overview of service and diagnostics options

4.2.3 SIMOTION P320-3/P350-3

Figure 4-3 SIMOTION P state

Table 4-3 Typical errors

Error Frequent causes Remedy

Overview of service and diagnostics options

Error Frequent causes Remedy

Overview of service and diagnostics options

4.2.4 SIMOTION D4x5-2/D4x5

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