Joanne Marie R.

Sastre
Blk. 11 Lot 21 & 22 Sikapville Sabutan Silang, Cavite
• 09273015707 • joanne_sastre@yahoo.com

Objective
To secure a better, responsible and challenging job, which will serve as an encouragement to
contribute my fullest potential towards the attainment of company goals and objectives, as well as
personal and professional growth.

Experience
Computer Assistant
Jan.13, 2007- Feb. 18, 2010 Sterling Paper Group of Co. WalterMart Aguinaldo Highway
(ExCeL Internet Home) Dasmariñas, Cavite

• Providing assistance to the customers , maintaining orderliness and cleanliness of the work place.
• Conducting an inventory on consumables(i.e. ink, toner, etc.) and hardware(i.e. headset, mouse etc.)
• Accurate calculation of daily sales and made a daily deposit of it.
• Conducting immediate repair of computer errors, glitches and other abnormalities for optimum
performance.
• Responsible for doing reports submitted to the higher superior.

On the Job Training

July 04- August 05, 2006 Sterling Paper Group of Co. SM City Dasmariñas
(ExCeL Internet Home) Sampaloc I Dasmariñas, Cavite

• Assisting customers in all their needs

• Roving inside the store
• Maintaining cleanliness
• Accept printing and scanning for the customers documents

Education
Tertiary Diploma in Information Technology 2004-2006
System and Technology Institute (STI)
Dasmariñas, Cavite

Bachelor of Science in Information Technology June-Oct. 2003

Cavite State University (CvSU)
Indang, Cavite

Secondary Cavite Institute 1999-2003

EKB Heights Iba Silang, Cavite

Primary Silang Central School 1993-1999

Silang, Cavite
Knowledge and Skills

• Knowledgeable in Hardware and Software, Troubleshooting and Basic Networking

• Installing and Managing s software like Windows 98, Windows ME, Windows 2003 and Windows XP
• Proficient with all Microsoft Windows based program and Programming
• Microsoft Office(Word, Excel, Power point, MS Access), Open Office
• Adobe Photoshop
• Internet (E-mail, Chat, Search, Downloading, Uploading, and other)
• With good interpersonal and good customer service
• Dependable and trustworthy
• Can work under pressure
• Willing to work on shift or even fixed schedule.
• Hardworking

Personal Data

Date of Birth : May 08, 1987

Place of Birth : Silang, Cavite
Civil Status : Single
Height : 5'2”
Weight : 100 lbs.
Nationality : Filipino

Character References

Mr. Anthony Palces Ms. Bennett Montellano Mr. Jan Marty Fernandez
Area Manager Management Trainee Management Trainee
ExCeL South Luzon ExCeL SM Dasmariñas ExCeL WalterMart Gen. Trias
0917-559-4396 Sampaloc I Dasmariñas, Cavite Manggahan Gen. Trias, Cavite
0928-279-5308 0927-480-5552

I hereby certify that the above information is true and correct to the best of knowledge and belief.

JOANNE MARIE SASTRE