Apdc Iii3300 - SM PDF

ApeosPort-III C3300/C2200/C2201
DocuCentre-III C3300/C2200/C2201
S e r v i c e M a n u a l Ve r . 1 . 2 ( i n P D F )
ApeosPort-III C3300/C2200/C2201
DocuCentre-III C3300/C2200/C2201
Service Manual Ver.1.2 ( in PDF)
Issued : September. 2012
● This service manual covers the following ● Revision and Modification Information
models When design changes or revisions relating to
FUJI XEROX Co. Ltd. this service manual occur, the overseas
・ ApeosPort-III C3300/C2200/C2201 technical information or overseas service
・ DocuCentre-III C3300/C22 00/C2201 bulletin may be issued as supplementary
information until such changes are
● Related Materials accommodated in the updated version of this
Finisher A/A1 service manual.
Finisher B1
Finisher C/C1 Caution Important changes including
revisions of spare part numbers and
●Confidentiality adjustment specifications must
 This service manual is issued intending use by immediately be reflected on the
maintenance service personnel authorized by respective pages of this manual.
FUJI XEROX Co. Ltd. Copying, transferring or
leasing this manual without prior consent by
FUJI XEROX Co. Ltd. is prohibited.
 When a page becomes irrelevant (e.g.
superceded by a replacement page), destroy
the page by burning or shredding it.
 Handle with care to avoid loss or damage of
the manual.
Edited by: Fuji Xerox Co., Ltd. Solution Service & Operational Management CS Dept.
MMC Bldg,
3-6-1, Minato-mirai, Nishi-ku, Yokohama-shi, Kanagawa, JAPAN 220-0012
PRINTED IN JAPAN
0 Introduction
0.1 Getting to know this Service Manual ........................................................................ 3
0.2 How to use the Service Manual................................................................................ 3
0.3 Description for Terminology And Symbols ............................................................... 4
Ver.1.2 09/2012
0-1
AP/DC-III C3300G Introduction
Introduction 09/2012 AP/DC-III C3300G
0-2 Ver.1.2
0.1 Getting to know this Service Manual 0.2 How to use the Service Manual
[FX] This manual is used as the standard service manual for ApeosPort-III/DocuCentre-III C3300/C2200. This manual describes the standard procedures for the servicing this product. Refer to Chapter 1 Service
Call Procedure for efficient and effective servicing during maintenance calls.
[IBG] This manual is used as the standard service manual for ApeosPort-III/DocuCentre-III C3300/
C2200/C2201. For more information on the options, refer to the options manual.
For more information on the following product options, please refer to the supplementary options service 2.1 Contents of Manual
manuals. This manual is divided into 9 chapters as described below.
Options that can be connected to this product and the versions of the manuals that describe them:
• Chapter 1 Service Call Procedure
This chapter describes the general work and servicing procedures for the maintenance of this
Table 1
product.
No. Option Name Manual Name Version
• Chapter 2 Troubleshooting
1 Finisher A Finisher A Supplementary Service Manual Ver1.2~ This chapter describes the troubleshooting procedures other than image quality troubleshooting for
2 Finisher B1 Finisher B1 Supplementary Service Manual Ver1.1~ this product.
3 Finisher C Finisher C Supplementary Service Manual Ver1.3~ • Chapter 3 Image Quality Troubleshooting
• Chapter 4 Disassembly/Assembly and Adjustment
A supplementary manual that deals with the Controller FIP in Chapter 2 for this product is also available. This chapter describes the disassembly, assembly, adjustment and replacement procedures for
components of this product.
However, the release (Ver 1) contents are the same as those that can be found in this manual. • Chapter 5 Parts List
This chapter contains the spare parts information for this product.
Table 2
• Chapter 6 General
Supplementary
This chapter contains the following information.
No. Contents Manual Name Version
6.1 How to Use the Service Mode
1 ESS related FIP ESS FIP Common Supplementary Service Manual Ver1.7~
6.2 How to Use the DC Code
6.3 Service Data
NOTE: The Ver No. of the above supplementary manual is the information at the release of this manual.
6.4 Specifications
It will be updated to Ver 1.1, Ver 1.2, and so on when manuals for other machine types are issued. Make
6.5 Fax-related Information
sure to always update your manual to the latest version. The revised content consists of new IOT support
information and updates to existing information. Please use an updated manual. 6.6 Tools and Service Consumables
6.7 Consumables
• Publication Comment Sheet
6.8 Modification
Enter any comments and/or corrections regarding this service manual into the Publication Comment
• Chapter 7 Wiring Data
Sheet, and send it to the following department.
This chapter contains the P/J List, P/J Location, Wirenet and BSD (Block Schematic Diagram) for
Japan: Solution Service & Operational Management CS Dept.
this product.
IBG: OSG PSD CS&SD SSOMG via OpCo Technical Service Department.
• Chapter 8 Accessories
This chapter contains the information on related products.
• Chapter 9 Installation
This chapter contains the installation procedures for this product and the options that are specific to
it.
• Chapter 10 Functions Overview (not yet issued)
2.2 Information on Updating
This manual will be sent to each Service Center as specified below. Revisions must be incorporated
correctly to keep the manual up-to-date.
Ver.1.2 09/2012 0.1 Getting to know this Service Manual

0-3
AP/DC-III C3300G Introduction
Introduction 09/2012 AP/DC-III C3300G
0.3 Description for Terminology And Symbols 0-4 Ver.1.2
Updating Procedure: 0.3 Description for Terminology And Symbols
• When the manual is updated, the issue number "Ver. 1" will be changed to Ver. 1.1, Ver. 1.2, and so The terms and symbols used throughout this manual are explained here.
on. • The terms and symbols used at the beginning of a text are defined as follows:
DANGER
Indicates an imminently hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.
WARNING
Indicates a potentially hazardous situation, such as death or serious injury if operators do not
handle the machine correctly by disregarding the statement.
CAUTION
Indicates a potentially hazardous situation, such as injury or property damage if operators do not handle
the machine correctly by disregarding the statement.
Instruction: Used to alert you to a procedure which, if not strictly observed, could result in damage to the
machine or equipment.
NOTE: Used when work procedures and rules are emphasized.
NOTE:Used when other explanations are given.
Purpose
Used to describe the purposes of Adjustment and Troubleshooting.
REP: Indicates the disassembly/assembly procedure for reference.
ADJ: Indicates the adjustment procedure for reference.
PL: Indicates the parts list for reference.
ASSY: Means Assembly.
Safety Critical Components (SCC)
For the safety control of the Safety Critical Components and the components specified, follow the
regulations regarding the Safety Critical Components set by Fuji Xerox Co., Ltd.
Important Information Stored Component (ISC)
This component stores all the important customer information that is input after the installation.
When performing replacement, follow the procedures in "Chapter 4 Disassembly/Assembly and
Adjustment" to replace/discard. Make absolutely sure that no customer information gets leaked outside.
Chapter 1 Service Call Procedure
1 Service Call Procedure
1.1 Before Starting the Servicing.................................................................................... 3
1.2 Service Call Procedure............................................................................................. 4
1.3 Detailed Contents of the Service Call....................................................................... 5
1.4 TRIM Checklist ......................................................................................................... 6
1.5 Periodic Replacement Parts/Consumables List ....................................................... 6
Version 1.1 2008/09

1-1
ApeosPort-III/DocuCentre-III C3300/C2200/C2201 Service Call Procedure
Service Call Procedure 2008/09 ApeosPort-III/DocuCentre-III C3300/C2200/C2201
1-2 Version 1.1
1.1 Before Starting the Servicing The customer or service personnel would not be exposed to any harmful laser during the usual
copying or scanning of documents. However, if a customer finds that the lamp that is used for
1.1.1 Safety exposing documents is too bright when performing platen copy or scan, it is possible to block the
To prevent any accident that may occur during a maintenance service, any warning or any caution light from the platen glass by covering the portion of the platen document area that is usually not
regarding the servicing must be strictly observed. Do not perform any hazardous operation. used for copying or scanning documents.
12. Other Safety Precautions
1. Power Supply
For safety, you should also pay attention to precautions other than the above items 1 to 11. Take
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and unplug safety into full consideration in working, following <WORKING PRACTICES FOR ENGINEERS>
the plug before starting the maintenance service. If the machine has to be switched ON, such as issued by FXAP EH&S (Environmental Health and Safety) department.
when measuring the voltage, take extra care not to get an electrical shock.
1.1.2 Other Precautions
2. Drive Area
Pay attention to the following when performing maintenance service to avoid wrong or redundant
Never inspect, clear or lubricate the drive area such as chain belts, chain wheel or gears during the servicing:
machine operation.
3. Heavy Parts 1. Reference Materials
Position you hip lower when removing or installing heavy parts as shown below. Before performing maintenance servicing, read all relevant technical materials such as SB, FTI, or
4. Safety Device FTO to make a systematic approach.
See that safety devices for preventing mechanical accidents, such as fuses, circuit breakers, 2. Disassembling
interlock switches, etc., and those for protecting customers from injury, such as panels and covers, Make sure to check the assembled condition before removing parts or disassembling the machine.
function properly. Modifications that hinder the function of any safety devices are strictly prohibited. 3. Installation and Adjustment
5. Installing and removing parts After the installation or adjustment is complete, check that no parts or tools are left inside or on the
The edge of parts and covers may be sharp, take care not to touch them. Be careful not to touch assemblies before using the machine.
those parts, and wipe off any oil that may have adhered to your fingers or hands before servicing.
4. Handling of replaced parts/consumables
When removing parts or cables, do not pull them out by force but remove them slowly.
Never discard parts and consumables replaced at the customer's site carelessly.
6. Specified Tools
• If you have replaced the following consumables, affix the "U" sticker for the recyclable parts
Follow the instruction when a tool is specified.
and perform collection.
7. Cleaning the Toner and Developer
(1) Developer
As the toner can be explosive, sweep or brush the spilled toner into a container for collecting the
Affix the "U" sticker on the collected plastic bag.
sweepings.
(2) Drum ERU/CRU
To clean away the remaining toner using a vacuum cleaner, always use an FX standard vacuum
cleaner that is toner-tolerant. Never use the customer's vacuum cleaner. Put it in the drum package and affix the "U" sticker.
Do the same when cleaning the Developer because it also contains some toner. (3) Waste Toner Container
8. Organic Solvents Put the Waste Toner Container in a plastic bag and affix the "U" sticker on it.
When using an organic solvent such as the Drum Cleaner or Machine Cleaner, pay attention to the (4) IBT/Fuser
following: Put the IBT/Fuser in the package and affix the "U" sticker.
• Ensure good ventilation in the room to prevent too much inhalation of solvent fumes. • Recyclable parts
• Do not use heated solvent. Fill the necessary items in the "U -TAG" and perform collection.
• Keep it away from fire. 5. General Precautions
• Wash your hands throughly after use. • Take care not to disturb the customer's daily work.
9. Earthquake Preparedness Measures • Place a drip cloth or paper on the customer's floor when working on the machine because the
toner may dirty the floor and it is difficult to clean.
If the customer requests for earthquake proofing, the Earthquake Preparedness Kit (499K11040) is
available. • When discarding litter, consumables, parts and etc., put them in a plastic or paper bag and get
the customer's agreement to do so.
10. Modifications to the Machine
• Record clearly the service details and the consumables and parts replaced at visit in the
Before altering the machine, submit the irregular use license application.
Machine Service Log.
11. Harmful Laser
6. Caller ID Usage Precautions
Version 1.1 2008/09 1.1 Before Starting the Servicing

1-3
1.2 Service Call Procedure 1-4 Version 1.1
Things to take note when using the Caller ID Sort Feature. 1.2 Service Call Procedure
Depending on the settings at the sender, there may be cases when the Caller ID Info cannot be
recognized. In such cases, the Sort Feature will not work for the received document, and it will be
1.2.1 Initial Actions
printed as is. 1. Ask the operator(s) about the machine condition.
Furthermore, a similar outcome may also happen when using the Sort Feature with modem dial-in. 2. Record the billing meter readings.
1.1.3 Things to Take Note When Handling Customer Information 3. Inspect any error copies, then check the machine.
4. Check the Service Log.
1. Handling of customer's electronic information - samples of copy/print/received fax (paper data),
log files (Activity Report), and etc. 1.2.2 Actions to Take During UM
Before you bring back any samples for the purpose of investigation/analysis, always obtain 1. Troubleshoot on Level 1.
permission from the customer. Make sure to assure them that the data will not be used for any other 2. Troubleshoot on Level 2.
purpose.
If there are no applicable items, troubleshoot by referring to the BSD.
When requesting for a retrieval application from the customer, either use the "FX Data Security
3. Make an A3 copy using the Test Chart (499T276) and check the copy quality.
Regulations: Annex 15 - Confidential Information/Personal Information Request Form (IS-019)" or
use a letterhead that has been specified by the customer after obtaining their agreement. • Check the Drums, the IBT, and the Heat Roll for damage.
2. Handling of a PWB/HDD, etc. that contains customer information. • Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
and low density reproduction failure.
Data such as Fax Address Numbers and URLs that are registered in the customer's machine are all
4. Enter the UI Diag and check the following reports.
important customer information. These types of information are stored in the PWB/HDD, etc. within
the machine. Take extra care when handling them. Press the [Machine Status] key Æ "Machine Information" tab Æ [Print Reports...] Æ [CE...]
(1) In case of replacements, transfer the data to the new PWB/HDD and make sure that all data in
the old components are thoroughly erased before disposing them. Make sure that no important Table 1
customer information gets leaked. (For details, refer to the preface in Chapter 4 and 5) Counter Report Names Check Items
(2) If a component was replaced and it was not found to be the cause of the malfunction, return it HFSI Report (Note) Replace the parts whose expiration date is near/has passed.
to the machine it came from. (For components that were temporarily installed/removed for Jam Report Check the items where paper jam occurs frequently.
troubleshooting, etc. clear the data using Diag etc.)
Failure Report Check the items where failures occur frequently.
(3) When unable to electrically erase the data in the HDD and the customer has requested for it,
destroy the HDD (charges applies).
NOTE: When replacing parts that will incur cost to the customer, obtain the customer's agreement
3. Security related NVM values that were changed during maintenance.
before performing the replacement.
If any security related NVM values, such as polling, were set for test purposes, make sure you
return them to their original values after the test. (E.g.: for the details on polling that is common to all 5. Repair all the secondary problems.
machine types, refer to FTO 2-202) 6. Perform TRIM servicing.
4. When connecting our company machine to the customer's network during maintenace, make sure 1.2.3 Actions to Take During SM
that you have gone through the person-in-charge to obtain permission from the customer's systems
administrator (or person-in-charge) before proceeding.
• Check the Drums, the IBT, and the Heat Roll for damage.
5. Other things to take note when handling customer data
• Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
When handling customer data, you should also pay attention to precautions other than the above
items 1 to 4. Follow the "Excellence in Customer Information Asset Protection - Do it Now! Do it
Together!" issued by CS Department and ensure that customer data do not get leaked out when 2. Enter the UI Diag and check the following reports.
servicing. Press the [Machine Status] key Æ "Machine Information" tab Æ [Print Reports...] Æ [CE...]
Table 2
Counter Report Names Check Items
HFSI Report (Note) Replace the parts whose expiration date is near/has passed.
Jam Report Check the items where paper jam occurs frequently.
Failure Report Check the items where failures occur frequently.
NOTE: When replacing parts that will incur cost to the customer, obtain the customer's agreement 1.3 Detailed Contents of the Service Call
before performing the replacement.
1.3.1 Initial Actions
3. Perform TRIM servicing.
1. Ask the operator(s) about the machine condition.
1.2.4 Final Actions • How often and where do paper jams have been occurring recently.
1. Check overall operation/features. • How is the copy quality.
2. Check the machine exterior and consumables. 2. Record the copy meter readings.
3. Train the operator as required. 3. Inspect any error copies, then check the machine.
4. Complete the Service Log and Service Report. 4. Check the print samples from previous service calls and the Service Log.
5. Keep the copy samples with the Service Log. 1.3.2 Check the Reproducibility of Problem
1. Check the problem status by carrying out Level 1 Troubleshooting in "Chapter 2 Troubleshooting".
2. Perform the appropriate items in the Level 2 Troubleshooting in "Section 2 Troubleshooting".
3. If there are no applicable items, troubleshoot by referring to "Chapter 7 BSD".
1.3.3 Check the Copy Quality
• Check the Drums, the IBT, and the Heat Roll for damage.
• Check the copy image quality for color balance (Y, M, C, K), color shift, uneven (color) density,
1.3.4 TRIM Servicing
Perform TRIM servicing during a service call to maintain the machine performance.
1. Follow the TRIM checklist to perform the required TRIM items. The following items must always be
performed during a service call.
• Check the Waste Toner Bottle
2. Check for parts that require periodical cleaning/replacement (consumables, parts) by referring to the
Periodic Replacement Parts/Consumables List and the Report/List (HFSI Counter), and clean them
if necessary. Whenever a parts is replaced, make sure you also clear the counter of corresponding
item on the DC135 HFSI Counters Screen.
Version 1.1 2008/09 1.3 Detailed Contents of the Service Call

1-5
1.4 TRIM Checklist 1-6 Version 1.1
1.4 TRIM Checklist 1.5 Periodic Replacement Parts/Consumables List

V: Perform checking. Clean, replace or supply if necessary. Check the consumables and the parts that require periodical cleaning/replacement for the number of
O: Always perform checking and cleaning. copies, the number of revolution of the Drum/IBT Belt, and the number of field sheets at servicing.
Clean or replace them if necessary. Enter the Diag Mode and output the HFSI Report to check the history
* : Always perform replacement service at the specified interval.
(refer to "Service Mode" in Chapter 6).
Table 1
Consumables
Every
No. Servicing Items time 100K Service Details
1.1 Pre-servicing Check V • Activate the machine and check that abnormal noise
(Check the machine is not heard.
operation)
1.2 Pre-servicing Check V • Use the Test Chart (499T276) to check the copy
(Output test patterns) quality.
Check for uneven density (low density reproducibility),
white spots, damaged Drum/IBT Belt, and etc.
2 Clean the interior of V • Clean any paper dust and toner residue in the paper
the machine path and on the jam sensor.
(Clean the paper • Especially, clean the operation section of the operator
transport system) carefully.
• Check and clean the MSI Feed Roll.
3.1 Fuser Assy O * • Check to see whether there are any scratches or
foreign substances on the H. Roll and Belt surface.
Replace them if necessary.
3.2 IBT Cleaner O • Check the Film Seal, Cleaning Blade, and etc. for
damage, curling, and etc. and replace them if
necessary.
3.3 2nd BTR V • Visual check only. Do not touch directly with your
hand.
4 Safety Check O • Make sure that the power plug is plugged in properly.
• Make sure that the power cords are not cracked and
no wires are exposed.
• Make sure that no extension cord with insufficient
length or power cord outside the specification, such as
an off-the-shelf power strip, is being used.
• Make sure that a single socket does not have multiple
power plugs plugged into it.
5.1 Post-servicing check V • Print built-in test patterns to confirm that the print
(Print Quality Check) quality satisfies the specification.
5.2 Post-servicing check V • Check the paper feed and abnormal noise.
(Check the machine
operation)
5.3 Post-servicing check V • Create the Service Log and Service Report.
(Check the meter)
CAUTION
Do not touch the Drum of the Drum Cartridge, IBT Belt, BCR, and 2nd BTR directly with your hand.
CAUTION Table 1
Do not place the drawing materials such as Toner, Developer, and Drum in the car for long periods of Parts/Consumables Name/ Replacement Chain-
time. No. PL No. Interval Link No. Description
NOTE: Clean the Platen Glass with a Platen Wax Cleaner (194D) every 10K Feeds. 10 1 Tray Feed Count 300,000 954-800 Count Condition
• Feed Roll/Nudger Roll/ 1 Feed = 1 Count Up
Table 1 Retard Roll (PL 9.5) When replacing, replace all 3 at
22K 74870 the same time.
Parts/Consumables Name/ Replacement Chain-
No. PL No. Interval Link No. Description 11 MSI Feed Count 100,000 954-805 Count Condition
• MSI Feed Roll (PL 13.3) 1 Feed = 1 Count Up
1 IIT Scan - 956-802 Number of Scan
22K 74870 When replacing, replace all 3 at
2 Document Feed No. 200,000 955-806 The DADF, Nudger, Feed, Retard
the same time.
Nudger Roll (PL 51.6) Roll needs to be replaced.
12 2 Tray Feed Count 300,000 954-801 Count Condition
59K 31281 Clear the counter after
Feed Roll (PL 51.6) replacement. • Feed Roll/Nudger Roll/ 1 Feed = 1 Count Up
Retard Roll When replacing, replace all 3 at
59K 31270
NOTE: Clean the Platen Glass 22K 74870 the same time.
Retard Roll (PL 51.4)
59K 44920 with a Platen Wax Cleaner (194D) 3TM: PL 10.4
every 10K Feeds.
13 3 Tray Feed Count 300,000 954-802 Count Condition
3 IBT Belt (PL 6.3) 480,000 954-820 Counts up every 24 hours of IOT
ON time (seconds) or at Power
OFF. the same time.
22K 74870
4 2nd BTR Unit (PL 14.2) 200,000 954-821 Counts up every 24 hours of IOT
59K 53650 ON time (seconds) or at Power 3TM: PL 10.6
OFF. 14 4 Tray Feed Count 300,000 954-803 Count Condition
5 IBT Belt Cleaner Assembly 183,000 954-822 Counts up every 24 hours of IOT
(PL 6.1) ON time (seconds) or at Power
42K 93380 OFF. 22K 74870 the same time.
6 Fuser CRU (PL 7.1) 19,000,000 954-850 Count Condition 3TM: PL 10.8
126K 23910 A4 (LEF): 100 15 Waste Toner Box (PL 8.2) C2200: 47,000 - When replacing the Waste Toner
B4: 173 C3300: 45,000 Box, use the cleaner plate (which
A3: 200 can be found in the LPH Unit) to
7 Fuser 24,480,000 954-851 Counts up every 24 hours of IOT clean the LPH.
ON time (seconds) or at Power 16 Clean LPH Lens - - Pull out the cleaner plate that is
OFF. attached to the LPH towards you
8 [35-Sheet IOT] - Note 1: The drum cycle value is a to clean it.
Drum Cartridge (Y, M, C) 500,000 cycle reference value. However, the Life 17 Built-in Deodorant Filter*1 120,000 -
Drum Cartridge (K) Note 1 value of the Waste Toner Box and 18 External Deodorant Filter*1 120,000 -
Drum Cartridge at the right can
500,000 cycle change greatly due to fluctuations
*1: The Built-in Deodorant Filter is a standard installation and the replacement filters can be provided as
Note 1 of the AMPV value.
spare parts. The External Deodorant Filter Kit and its replacement filters can be provided by M00.
9 [25-Sheet IOT] -
500,000 cycle Note 1: The drum cycle value is a
Drum Cartridge (Y, M, C) Note 1 reference value. However, the Life
Drum Cartridge (K) value of the Waste Toner Box and
500,000 cycle Drum Cartridge at the right can
Note 1 change greatly due to fluctuations
of the AMPV value.
Version 1.1 2008/09 1.5 Periodic Replacement Parts/Consumables List

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1.5 Periodic Replacement Parts/Consumables List 1-8 Version 1.1
Chapter 2 Troubleshooting
2 Troubleshooting
2.1 Preface CHAIN 10
010-311 Heat Roll STS Disconnection Fail .................................................................... 41
2.1.1 How to Troubleshoot 010-319 Heat Roll NC Sensor Differential Amp Fail ...................................................... 41
2.1.1 How to Troubleshoot ............................................................................................. 27 010-333 Heat Roll STS Over Temperature Fail ............................................................. 41
2.1.2 Glossary ................................................................................................................ 27 010-326 Fuser Hot Not Ready Return Time Fail............................................................ 41
2.1.3 How to use Controller FIP ..................................................................................... 28 010-328 Warm Up Time Fail .......................................................................................... 42
2.1.4 Controller Chain-Link No. Definition ...................................................................... 29 010-329 Fuser Fuse cut Fail .......................................................................................... 42
2.2 Product FIP 010-330 Fuser Motor Fail ............................................................................................... 42
010-332 Heat Roll NC Sensor Differential Amp Fail ...................................................... 42
2.2.1 IIT,IOT FIP 010-333 Heat Roll NC Sensor Over Temperature Fail................................................... 43
010-334 Heat Roll NC Sensor Broken Fail..................................................................... 43
CHAIN 5 010-335 Heat Roll NC Sensor Range Fail ..................................................................... 43
005-121 DADF Feed Out Sensor On Jam ..................................................................... 31 010-337 Heat Roll Paper Winding Fail ........................................................................... 43
005-122 DADF Simplex/Side 1 Pre Regi Sensor On Jam ............................................. 31 010-338 Fuser On Time Fail .......................................................................................... 44
005-123 DADF Simplex/Side 1 Regi Sensor On Jam .................................................... 32 010-398 Fuser Fan Fail .................................................................................................. 44
005-125 DADF Regi Sensor Off Jam ............................................................................. 32 010-34 1 Fuser Assy illegal Fail ..................................................................................... 44
005-131 DADF Inverter Sensor On Jam (During Invert) ................................................ 33 010-420 Fuser Assembly Near Life Warning ................................................................. 44
005-132 DADF Inverter Sensor On Jam ........................................................................ 33 010-421 Fuser Assembly Life Over Warning ................................................................. 44
005-134 DADF Inverter Sensor Off Jam (During Invert) ................................................ 33
005-135 DADF Side 2 Pre Regi Sensor On Jam .......................................................... 33 CHAIN 41
005-136 DADF Side 2 Regi Sensor On Jam.................................................................. 33 041-310 IM Logic Fail..................................................................................................... 45
005-139 DADF Inverter Sensor Off Jam ........................................................................ 34 041-330 MCU PWB F7 Blows ........................................................................................ 45
005-145 DADF Regi Sensor Off Jam (Invert)................................................................. 34 041-331 MCU PWB F8 Blows ........................................................................................ 45
005-146 DADF Pre Regi Sensor Off Jam ...................................................................... 34 041-340 MCU Nvm (EEPROM) Data Fail ...................................................................... 45
005-147 DADF Pre Regi Sensor Off Jam (Invert) .......................................................... 34 041-341 MCU Nvm (EEPROM) Access Fail ................................................................... 45
005-194 Mixed Size Mismatch Jam ............................................................................... 35 041-342 MCU Nvm (EEPROM) Buffer Fail .................................................................... 45
005-196 Original Size Mismatch With No Mixed ............................................................ 35 041-344 MD PWB F1 Blows........................................................................................... 45
005-197 Prohibit Combine Size Jam.............................................................................. 35 041-345 MD PWB F2 Blows........................................................................................... 46
005-198 Too Short Size Jam.......................................................................................... 35 041-346 MD PWB F3 Blows........................................................................................... 46
005-199 Too Long Size Jam .......................................................................................... 35 041-347 Serial I/O Fail ................................................................................................... 46
005-210 DADF Download Fail........................................................................................ 35 041-348 MD PWB F4 Blows........................................................................................... 46
005-275 DADF RAM Test Fail........................................................................................ 37 041-349 MD PWB F6 Blows........................................................................................... 46
005-280 DADF EEPROM Fail ........................................................................................ 37 041-350 MD PWB F7 Blows........................................................................................... 46
005-284 DADF APS Sensor Logic Fail .......................................................................... 37
005-285 DADF Nudger Lift Up Fail ................................................................................ 37
CHAIN 42
042-320 Drum Y, M, C Motor Fail .................................................................................. 49
005-286 DADF Feed Out Sensor Fail ............................................................................ 37
042-323 Drum K Motor Fail ............................................................................................ 49
005-305 DADF Feeder Cover Interlock Open (when running) ....................................... 37
042-324 IBT Motor Fail................................................................................................... 49
005-906 DADF Feed Out Sensor Static Jam ................................................................. 37
042-325 Main Motor Fail ................................................................................................ 50
005-907 DADF Pre Regi Sensor Static Jam .................................................................. 38
042-329 HV Fan Fail ...................................................................................................... 50
005-908 DADF Regi Sensor Static Jam......................................................................... 38
042-334 IBT Fan Fail...................................................................................................... 50
005-913 DADF Inverter Sensor Static Jam .................................................................... 38
042-336 Process 2 Fan Fail ........................................................................................... 51
005-915 DADF APS Sensor 1 Static Jam ...................................................................... 38
042-337 NOHAD Logic Fail............................................................................................ 51
042-343 Rear Bottom Fan Fail ....................................................................................... 51
042-400 Deodorant Filter Life End ................................................................................. 51
005-940 DADF No Original ............................................................................................ 39
042-604 NOHAD Temperature Sensor Fail ................................................................... 51
005-941 Doc number of sheets is insufficient ................................................................ 39
Ver.1.2 09/2012
2-1
AP/DC-III C3300G Troubleshooting
Troubleshooting 09/2012 AP/DC-III C3300G
2-2 Ver.1.2
042-605 Drive Fan Fail ................................................................................................... 52 061-377 LPH Chip Fail K ............................................................................................... 65
061-378 LPH EEPROM Data Fail Y............................................................................... 66
CHAIN 45 061-379 LPH EEPROM Data Fail M .............................................................................. 66
045-310 Image Ready NG.............................................................................................. 53 061-380 LPH EEPROM Data Fail C .............................................................................. 66
045-311 Controller Communication Fail ......................................................................... 53 061-381 LPH EEPROM Data Fail K............................................................................... 66
045-312 Drive Logic Fail................................................................................................. 53 061-382 LPH EEPROM Primitive Data Fail Y................................................................ 66
045-313 ENG_LOGIC_FAIL........................................................................................... 53 061-383 LPH EEPROM Primitive Data Fail M ............................................................... 66
045-321 MK_Panel_NG ................................................................................................. 53 061-384 LPH EEPROM Primitive Data Fail C................................................................ 66
045-322 MK_Pitch_NG................................................................................................... 53 061-385 LPH EEPROM Primitive Data Fail K................................................................ 67
045-331 MK_MKIF_MSG_Reject ................................................................................... 53 061-386 LPH PLL Lock Fail Y........................................................................................ 67
045-332 MK_MMIF_MSG_Reject .................................................................................. 54 061-387 LPH PLL Lock Fail M ....................................................................................... 67
045-340 ENG_Emergency_Over_Wait .......................................................................... 54 061-388 LPH PLL Lock Fail C........................................................................................ 67
045-341 ENG_Emergency_No_Timer............................................................................ 54 061-389 LPH PLL Lock Fail K........................................................................................ 67
045-342 ENG_Emergency_Enforced_Stop.................................................................... 54 061-390 LPH Latch Timing Fail Y .................................................................................. 67
045-350 MK_Emergency_Over_Wait............................................................................. 54 061-391 LPH Latch Timing Fail M.................................................................................. 68
045-351 MK_Emergency_No_Timer .............................................................................. 54 061-392 LPH Latch Timing Fail C .................................................................................. 68
045-352 MK_Emergency_Enforced_Stop ...................................................................... 54 061-393 LPH Latch Timing Fail K .................................................................................. 68
CHAIN 47 061-394 LPH FFC Connect Fail Y ................................................................................. 68
047-211 Exit 1 OCT Home Fail ...................................................................................... 55 061-395 LPH FFC Connect Fail M ................................................................................. 69
047-212 Exit 2 OCT Home Fail ...................................................................................... 55 061-396 LPH FFC Connect Fail C ................................................................................. 69
047-216 Finisher Communication Fail............................................................................ 55 061-397 LPH FFC Connect Fail K ................................................................................. 69
047-320 ALL Destination Tray Broken ........................................................................... 55 061-398 BITZ1 Initialize Fail .......................................................................................... 70
061-399 BITZ2 Initialize Fail .......................................................................................... 70
CHAIN 61 061-610 Bitz1 CONTIF Fail ............................................................................................ 70
061-350 LPH Power On Fail Y ....................................................................................... 57 061-611 Bitz2 CONTIF Fail ............................................................................................ 70
061-351 LPH Power On Fail M....................................................................................... 57
061-352 LPH Power On Fail C ....................................................................................... 57
CHAIN 62
062-211 IIT/IPS EEPROM Local Fail (IPS).................................................................... 71
061-353 LPH Power On Fail K ....................................................................................... 58
062-277 IIT/IPS-DADF Communication Fail .................................................................. 71
061-354 LPH Download Data Fail Y............................................................................... 58
061-355 LPH Download Data Fail M .............................................................................. 59 062-300 Platen Interlock Open ...................................................................................... 71
062-310 IIT/IPS-ESS Communication Fail ..................................................................... 71
061-356 LPH Download Data Fail C .............................................................................. 59
062-311 IIT Software Logic Fail ..................................................................................... 71
061-357 LPH Download Data Fail K............................................................................... 59
062-330 HWM Hard Fail ................................................................................................ 72
061-358 LPH Mismatch Fail Y........................................................................................ 60
061-359 LPH Mismatch Fail M ....................................................................................... 60 062-345 IIT/IPS EEPROM Fail (IIT) ............................................................................... 72
062-360 Carriage Position Fail....................................................................................... 72
061-360 LPH Mismatch Fail C........................................................................................ 60
062-362 X Hard Fail ....................................................................................................... 73
061-361 LPH Mismatch Fail K........................................................................................ 60
061-362 LPH Read Fail Y............................................................................................... 61 062-371 Lamp Illumination Fail ...................................................................................... 73
062-380 Platen AGC Fail ............................................................................................... 73
061-363 LPH Read Fail M .............................................................................................. 61
062-386 Platen AOC Fail ............................................................................................... 74
061-364 LPH Read Fail C .............................................................................................. 61
061-365 LPH Read Fail K............................................................................................... 61 062-389 Carriage Over Run Fail .................................................................................... 74
062-392 IIT/IPS Memory Fail ......................................................................................... 75
061-366 LPH Write Fail Y............................................................................................... 62
062-393 IIT/IPS PWB Fail .............................................................................................. 75
061-367 LPH Write Fail M .............................................................................................. 62
061-368 LPH Write Fail C............................................................................................... 63 062-790 X- Recognition Fail........................................................................................... 76
061-369 LPH Write Fail K............................................................................................... 63 CHAIN 71
061-370 LPH Act Fail Y .................................................................................................. 63 071-105 Regi Sensor On Jam (Tray1/2/3/4~) ................................................................ 77
061-371 LPH Act Fail M ................................................................................................. 64 071-210 Tray 1 Lift Up Fail............................................................................................. 77
061-372 LPH Act Fail C.................................................................................................. 64 071-212 Tray 1 Paper Size Sensor Broken ................................................................... 77
061-373 LPH Act Fail K .................................................................................................. 65 071-940 Tray 1 Lift Up NG ............................................................................................. 77
061-374 LPH Chip Fail Y................................................................................................ 65
061-375 LPH Chip Fail M ............................................................................................... 65 CHAIN 72
061-376 LPH Chip Fail C................................................................................................ 65 072-101 Tray 2 Miss Feed ............................................................................................. 79
072-102 Feed Out Sensor 2 On Jam (Tray 3/4~)........................................................... 79 077-902 Exit Sensor 2 Static Jam .................................................................................. 96
072-210 Tray 2 Lift Up Fail............................................................................................. 80 077-903 POB Sensor Static Jam ................................................................................... 96
072-212 Tray 2 Paper Size Sensor Broken.................................................................... 80 077-907 Duplex Wait Sensor Static Jam........................................................................ 96
072-900 Tray 2 Feed Out Sensor Static Jam................................................................. 80
072-940 Tray 2 Lift Up NG ............................................................................................. 80 CHAIN 89
089-600 RC Sample Lateral Fail-A1 .............................................................................. 97
CHAIN 73 089-601 RC Sample Block Fail-A1-In ............................................................................ 97
073-101 Tray 3 Miss Feed ............................................................................................. 83 089-603 RC Sample Block Fail-A1-Out.......................................................................... 97
073-102 Feed Out Sensor 3 On Jam (Tray 4~).............................................................. 83 089-604 RC Sample Block Fail-B-#1-In ......................................................................... 98
073-210 Tray 3 Lift Up Fail............................................................................................. 84 089-606 RC SampleBlock Fail-B-#1-Out ....................................................................... 98
073-212 Tray 3 Paper Size Sensor Broken.................................................................... 84 089-607 RC Sample Block Fail-B-#2-In ......................................................................... 99
073-900 Tray 3 Feed Out Sensor Static Jam................................................................. 84 089-609 RC Sample Block Fail-B-#2-Out ...................................................................... 99
073-940 Tray 3 Lift Up NG ............................................................................................. 84 089-610 RC Sample Block Fail-B-#3-In ......................................................................... 100
089-612 RC Sample Block Fail-B-#3-Out ...................................................................... 101
CHAIN 74 089-613 RC Sample Block Fail-B-#4-In ......................................................................... 101
074-101 Tray 4 Miss Feed ............................................................................................. 87 089-615 RC Sample Block Fail-B-#4-Out ...................................................................... 102
074-210 Tray 4 Lift Up Fail............................................................................................. 87 089-616 RC Data Over Flow Fail ................................................................................... 102
074-212 Tray 4 Paper Size Sensor Broken.................................................................... 88 089-617 RC Data Over Range Fail ................................................................................ 103
074-900 Tray 4 Feed Out Sensor Static Jam................................................................. 88 089-622 RC Data Linearity Fail ...................................................................................... 103
074-940 Tray 4 Lift Up NG ............................................................................................. 88 089-624 PS Zphase Sensor Fail .................................................................................... 104
CHAIN 75 CHAIN 91
075-100 MSI Miss Feed ................................................................................................. 89 091-310 Auger Broken ................................................................................................... 105
075-103 MSI Feed Out Sensor Off Jam......................................................................... 89 091-313 CRU ASIC Communication Fail ....................................................................... 105
075-135 Regi Sensor On Jam (MSI~) ............................................................................ 89 091-400 Waste Toner Bottle Near Full........................................................................... 105
075-212 MSI Nudger Up Down Fail ............................................................................... 90 091-401 Drum Cartridge K Near Life.............................................................................. 105
CHAIN 77 091-402 Drum Cartridge K Life Over.............................................................................. 105
091-411 Drum Cartridge Y Near Life.............................................................................. 105
077-101 Regi Sensor Off Jam........................................................................................ 91
091-421 Drum Cartridge M Near Life ............................................................................. 105
077-103 Exit Sensor 1 Off Jam ...................................................................................... 91
077-105 Exit Sensor 2 Off Jam ...................................................................................... 91 091-431 Drum Cartridge C Near Life ............................................................................. 106
091-480 Drum Cartridge Y Life Over.............................................................................. 106
077-106 Exit Sensor 1 On Jam ...................................................................................... 92
091-481 Drum Cartridge M Life Over ............................................................................. 106
077-109 Exit Sensor 2 On Jam ...................................................................................... 92
077-110 POB Sensor On Jam........................................................................................ 92 091-482 Drum Cartridge C Life Over ............................................................................. 106
091-910 Waste Toner Bottle Not In Position .................................................................. 106
077-123 Regi Sensor On Jam (Duplex Wait) ................................................................. 93
091-911 Waste Toner Bottle Full.................................................................................... 106
077-130 Regi Sensor On Jam (Duplex Direct)............................................................... 93
077-131 Duplex Wait Sensor On Jam............................................................................ 93 091-913 Drum Cartridge K Life End ............................................................................... 106
091-914 Drum CRUM K Communication Fail ................................................................ 106
077-211 Tray Module Kind Mismatch............................................................................. 93
091-915 Drum CRUM K Data Broken ............................................................................ 107
077-212 Tray Module Reset Fail .................................................................................... 94
077-214 Tray Module Logic Fail..................................................................................... 94 091-916 Drum CRUM K Data Mismatch ........................................................................ 107
091-917 Drum CRUM Y Communication Fail ................................................................ 107
077-215 Tray Module Communication Fail .................................................................... 94
091-918 Drum CRUM M Communication Fail................................................................ 107
077-300 Front Cover Interlock Open.............................................................................. 94
077-301 L/H Cover Interlock Open................................................................................. 94 091-919 Drum CRUM C Communication Fail ................................................................ 107
091-921 Drum CRUM K Not In Position......................................................................... 108
077-305 Tray Module L/H Cover Open .......................................................................... 94
091-927 Drum CRUM Y Not In Position......................................................................... 108
077-307 Duplex Cover Open.......................................................................................... 95
077-308 L/H High Cover Open....................................................................................... 95 091-928 Drum CRUM M Not In Position ........................................................................ 108
091-929 Drum CRUM C Not In Position......................................................................... 108
077-314 P/H Module Logic Fail ...................................................................................... 95
091-940 Drum CRUM Y Data Broken ............................................................................ 109
077-320 All Feed Tray Broken ....................................................................................... 95
077-602 Transparency Sensor Fail ................................................................................ 95 091-941 Drum CRUM M Data Broken............................................................................ 109
091-942 Drum CRUM C Data Broken ............................................................................ 109
077-900 Regi Sensor Static Jam.................................................................................... 96
091-943 Drum CRUM Y Data Mismatch ........................................................................ 109
077-901 Exit Sensor 1 Static Jam .................................................................................. 96
Ver.1.2 09/2012
2-3
2-4 Ver.1.2
091-944 Drum CRUM M Data Mismatch........................................................................ 109 093-951 Toner M CRUM Data Broken Fail .................................................................... 127
091-945 Drum CRUM C Data Mismatch ........................................................................ 109 093-952 Toner C CRUM Data Broken Fail .................................................................... 127
093-960 Toner Y CRUM Data Mismatch Fail................................................................. 128
CHAIN 92 093-961 Toner M CRUM Data Mismatch Fail ................................................................ 128
092-312 ATC Fail [Y] ...................................................................................................... 111 093-962 Toner C CRUM Data Mismatch Fail ................................................................ 128
092-313 ATC Fail [M] ..................................................................................................... 111 093-970 Toner Y CRUM Not In Position ........................................................................ 128
092-314 ATC Fail [C]...................................................................................................... 112 093-971 Toner M CRUM Not In Position ....................................................................... 128
092-315 ATC Fail [K] ...................................................................................................... 112 093-972 Toner C CRUM Not In Position........................................................................ 128
092-649 ADC Shutter Open Fail..................................................................................... 113
092-650 ADC Shutter Close Fail .................................................................................... 113 CHAIN 94
092-651 ADC Sensor Fail............................................................................................... 114 094-300 IBT Front Cover Open...................................................................................... 131
092-657 ATC Amplitude Fail [Y] ..................................................................................... 114 094-320 1st BTR Contact/Retract Fail ........................................................................... 131
092-658 ATC Amplitude Fail [M] .................................................................................... 115 094-323 2nd BTR Contact/Retract Fail .......................................................................... 131
092-659 ATC Amplitude Fail [C]..................................................................................... 115 094-324 Belt Home Fail Too Long ................................................................................. 131
092-660 ATC Amplitude Fail [K] ..................................................................................... 116 094-417 IBT Unit Near End Warning ............................................................................. 132
092-661 Temperature Sensor Fail.................................................................................. 116 094-418 IBT CLN Unit Near End Warning ..................................................................... 132
092-662 Humidity Sensor Fail ........................................................................................ 117 094-419 2nd BTR Unit Near End Warning..................................................................... 132
092-665 ATC Average Fail [Y]........................................................................................ 117 094-420 IBT Unit End Warning ...................................................................................... 132
092-666 ATC Average Fail [M] ....................................................................................... 118 094-421 IBT CLN Unit End Warning .............................................................................. 132
092-667 ATC Average Fail [C] ....................................................................................... 118 094-422 2nd BTR Unit End Warning.............................................................................. 132
092-668 ATC Average Fail [K]........................................................................................ 119
092-670 ADC Patch Fail [Y] ........................................................................................... 119 2.2.2 Other Failure FIP
092-671 ADC Patch Fail [M]........................................................................................... 120 2.2.2.1 AC Power FIP .................................................................................................... 133
092-672 ADC Patch Fail [C] ........................................................................................... 120 2.2.2.2 STBY +5VDC Power FIP ................................................................................... 133
092-673 ADC Patch Fail [K] ........................................................................................... 121 2.2.2.3 +5VDC Power FIP.............................................................................................. 134
092-675 ADC Mini Setup Fail [Y].................................................................................... 121 2.2.2.4 +24VDC Power FIP............................................................................................ 134
092-676 ADC Mini Setup Fail [M] ................................................................................... 122 2.2.2.5 Image Log Failure FIP........................................................................................ 135
092-677 ADC Mini Setup Fail [C] ................................................................................... 122 2.2.3 Generic FIP
092-678 ADC Mini Setup Fail [K].................................................................................... 123 2.2.3.1 Reflective Sensor Failure FIP ............................................................................ 137
CHAIN 93 2.2.3.2 Permeable Sensor Failure FIP ........................................................................... 137
093-314 Y Disp Motor Fail.............................................................................................. 125 2.2.3.3 Switch (Normal/Open) Failure FIP ..................................................................... 138
093-315 M Disp Motor Fail ............................................................................................. 125 2.2.3.4 Solenoid/Clutch Not Energized Failure FIP........................................................ 138
093-316 C Disp Motor Fail.............................................................................................. 125 2.2.3.5 Solenoid/Clutch Left Energized Failure FIP ....................................................... 139
093-317 K Disp Motor Fail.............................................................................................. 125 2.2.3.6 Motor Does Not Rotate Failure FIP .................................................................... 139
093-400 Y Toner Cartridge Near Empty......................................................................... 125 2.2.3.7 Motor Left Running Failure FIP .......................................................................... 140
093-406 K Toner Cartridge Pre Near Empty .................................................................. 125 2.2.3.8 NIP/RELEASE SOLENOID Not Energized Failure FIP...................................... 140
093-407 Y Toner Cartridge Pre Near Empty .................................................................. 125 2.3 All Controller FIP
093-408 M Toner Cartridge Pre Near Empty.................................................................. 125
093-409 C Toner Cartridge Pre Near Empty .................................................................. 125 2.3.1 OF-xxx FIP
093-423 M Toner Cartridge Near Empty ........................................................................ 126 OF-01 Common System Fail.......................................................................................... 143
093-424 C Toner Cartridge Near Empty......................................................................... 126 OF-02 HDD System Fail ................................................................................................ 143
093-425 K Toner Cartridge Near Empty......................................................................... 126 OF-03 NET/USB System Fail......................................................................................... 144
093-912 K Toner Cartridge Empty.................................................................................. 126 OF-04 Panel System Fail ............................................................................................... 145
093-916 Toner K CRUM Not In Position ........................................................................ 126 OF-05 IIT System Fail .................................................................................................... 145
093-924 Toner K CRUM Communication Fail ................................................................ 126 OF-06 IOT System Fail .................................................................................................. 145
093-925 Toner K CRUM Data Broken Fail ..................................................................... 126 OF-07 FAX System Fail ................................................................................................. 145
093-926 Toner K CRUM Data Mismatch Fail ................................................................. 127 OF-08 116-324 Fail ........................................................................................................ 146
093-941 Toner M CRUM Communication Fail ............................................................... 127 OF-09 Common Job Fail ................................................................................................ 146
093-942 Toner C CRUM Communication Fail................................................................ 127 OF-10 HDD Job Fail....................................................................................................... 146
093-943 Toner Y CRUM Communication Fail ................................................................ 127 OF-11 FAX Job Fail ....................................................................................................... 146
093-950 Toner Y CRUM Data Broken Fail ..................................................................... 127 OF-12 033-363 Fail ........................................................................................................ 147
OF-13 016-782 / 016-784 Fail ........................................................................................ 147 003-705 Paper Size Mismatch of the Energy Saving Return Fail .................................. 158
OF-14 FAX Card Fail...................................................................................................... 147 003-750 Book Duplex-Insufficient Docs ......................................................................... 159
OF-15 NET Job Fail ....................................................................................................... 147 003-751 Under PANTHER Capacity (Scan)................................................................... 159
OF-30 [No Error Code] (No problems during service call) ............................................. 147 003-752 Cannot scan 600DPI ........................................................................................ 159
OF-31 [No Error Code] (Problem: ’Does not start up at power ON’ error can be reproduced.)148 003-753 Cannot scan over 300DPI ................................................................................ 159
OF-32 [No Error Code] (Problem: ’Does not return from Power Save’ error can be reproduced.)148 003-754 S2X recoverable error ...................................................................................... 159
OF-33 [No Error Code] (Problem: ’Remained in ’Copying...’ or ’Printing...’ error can be reproduced.)149 003-755 S2X command error ......................................................................................... 160
003-756 S2X command error ......................................................................................... 160
2.3.2 Controller FIP 003-757 Cannot scan over 400DPI ................................................................................ 160
002-xxx FIP 003-760 Scan Settings Error .......................................................................................... 160
002-500 UI error ............................................................................................................. 151 003-761 Incorrect Paper Tray Size ................................................................................ 160
002-770 JT Processing - HD Full ................................................................................... 151 003-763 Adjustment Chart Not Found............................................................................ 160
003-764 Document insufficient (image overlay) ............................................................. 161
003-xxx FIP 003-780 Scan Image Compression Error....................................................................... 161
003-310 IIT extension memory capacity is insufficient................................................... 153 003-795 AMS Limit Error................................................................................................ 161
003-311 IIT CDI I/F Mismatch ........................................................................................ 153 003-930 Cannot scan over 300DPI ................................................................................ 161
003-318 IITsc Soft Fail ................................................................................................... 153 003-931 Cannot scan over 400DPI ................................................................................. 161
003-319 IITsc Video Driver Detection Fail...................................................................... 153 003-932 Cannot scan 600DPI ........................................................................................ 161
003-320 IISS-ESS Communication Fail 1 ...................................................................... 153 003-933 Next Documents Cannot scan over 300DPI .................................................... 162
003-323 IISS-ESS Communication Fail 4 ...................................................................... 154 003-940 DAM memory insufficient ................................................................................. 162
003-324 IISS-ESS Communication Fail 5 ...................................................................... 154 003-941 Page memory insufficient................................................................................. 162
003-325 IISS-ESS Communication Fail 6 ...................................................................... 154 003-942 Document size Auto Detect error ..................................................................... 162
003-326 IISS-ESS Communication Fail 7 ...................................................................... 154 003-944 Image repeat count fail..................................................................................... 163
003-327 IISS-ESS Communication Fail 8 ...................................................................... 154 003-946 Every direction difference (Copy APS)............................................................. 163
003-328 IISS-ESS Communication Fail 9 ...................................................................... 155 003-947 Return Documents counts error ....................................................................... 163
003-329 IISS-ESS Communication Fail 10 .................................................................... 155 003-948 Return Documents mismatch........................................................................... 163
003-330 IISS-ESS Communication Fail 11 .................................................................... 155 003-951 1job max page over.......................................................................................... 163
003-331 IISS-ESS Communication Fail 12 .................................................................... 155 003-952 Return Documents Color mismatch ................................................................. 163
003-332 IISS-ESS Communication Fail 13 .................................................................... 155 003-955 Documents size exchange error ...................................................................... 164
003-333 IISS-ESS Communication Fail 14 .................................................................... 155 003-956 Documents size unknown error........................................................................ 164
003-334 IISS-ESS Communication Fail 15 .................................................................... 156 003-963 No APS object Tray.......................................................................................... 164
003-335 IISS-ESS Communication Fail 16 .................................................................... 156 003-965 ATS/APS No Paper (IITsc Detect) ................................................................... 164
003-336 IISS-ESS Communication Fail 17 .................................................................... 156 003-966 ATS/APS No Destination (IITsc) ...................................................................... 164
003-337 IISS-ESS Communication Fail 18 .................................................................... 156 003-967 DADF APS No Destination............................................................................... 165
003-338 IISS-ESS Communication Fail 19 .................................................................... 156 003-968 Punch position error ......................................................................................... 165
003-339 IISS-ESS Communication Fail 20 .................................................................... 156 003-969 Punch size error ............................................................................................... 165
003-340 IISS-ESS Communication Fail 21 .................................................................... 157 003-970 FAX Line Memory Overflow ............................................................................. 165
003-341 IISS-ESS Communication Fail 22 .................................................................... 157 003-971 prevention code detect with the right to cancel ................................................ 165
003-342 IISS-ESS Communication Fail 23 .................................................................... 157 003-972 Maximum Stored Page Over Flow ................................................................... 166
003-343 IISS-ESS Communication Fail 24 .................................................................... 157 003-973 Every direction difference................................................................................. 166
003-344 IISS_ESS X Hotline Fail PowerOn................................................................... 157 003-974 Next Original Specification ............................................................................... 166
003-345 X PIO Unmatch Fail 1 ...................................................................................... 157 003-976 FAX Line Memory Overflow (N up) .................................................................. 166
003-346 X PIO Unmatch Fail 2 ...................................................................................... 157 003-977 Document Miss Match (Multi Scan) ................................................................. 166
003-700 Returned a lot of Documents error................................................................... 158 003-978 Color Document Miss Mutch (Multi Scan)........................................................ 166
003-701 Duplication prevention code detect .................................................................. 158 003-980 Staple position error ......................................................................................... 167
003-702 Different magnification, for surface and back of a document .......................... 158 003-981 Staple size error ............................................................................................... 167
003-703 Auto Color Correction Patch Position Fail........................................................ 158 003-982 IITsc HDD access error.................................................................................... 167
003-704 Color Correction Value Difference Fail............................................................. 158
Ver.1.2 09/2012
2-5
2-6 Ver.1.2
005-xxx FIP 016-225 S2X ROM CheckSum Error ............................................................................. 179

005-500 Write to DADF-ROM error detection (During DLD method) ............................. 169 016-226 S2X IIT Connection Error ................................................................................. 179
005-940 DADF No Original............................................................................................. 169 016-227 S2X DDR Error ................................................................................................ 179
005-941 Doc number of sheets is insufficient................................................................. 169 016-228 S2X Image Processing Error ........................................................................... 180
005-942 Doc fault loading on DADF............................................................................... 169 016-229 SW Option Fail (FCW-UI Not Exist) ................................................................. 180
005-945 Document guide set mistake. ........................................................................... 169 016-230 License is required (PS ImageLog Kit) ............................................................ 180
005-946 Manuscript reading equipment obstacle detection ........................................... 170 016-231 SW Option Fail (Image Ext PWB Not Exist)..................................................... 180
005-947 Document guide set mistake 2. ........................................................................ 170 016-232 MRC HW Initialize Error ................................................................................... 180
005-948 Manuscript reading equipment obstacle detection ........................................... 170 016-233 SW Option Fail (USB Host Not Exist) .............................................................. 180
016-234 XCP Out of Memory Error ................................................................................ 181
007-xxx FIP 016-235 XCP Internal Error............................................................................................ 181
007-954 SMH size mismatch.......................................................................................... 171 016-236 XCP not active ................................................................................................. 181
007-959 OHP kind mismatch (Not white frame OHP) .................................................... 171 016-237 Auth plugin not active....................................................................................... 181
007-960 Paper kind mismatch........................................................................................ 171 016-238 Custom svc not active...................................................................................... 181
007-969 CentreTray full stack ........................................................................................ 171 016-239 Auth contents not exist..................................................................................... 182
016-240 S2X NVM CheckSum Fail ................................................................................ 182
011-xxx FIP
016-241 SW Option Fail (SIP_FAX Not Exist) ............................................................... 182
011-941 MBX #01 Bin Full Stack.................................................................................... 173
016-242 System GMT Clock Fail ................................................................................... 182
016-310 ssmm Job Log Full........................................................................................... 182
016-311 No Scanner that Should Be ............................................................................. 182
016-312 SW Option Fail (Hybrid WaterMark Not Exist) ................................................. 183
016-313 Hybrid WaterMark setting mismatch ................................................................ 183
016-314 SW Option Fail (Hybrid WaterMark Not Exist) ................................................. 183
016-315 IIT Interface Fail ............................................................................................... 183
016-316 Page Memory Not Detected............................................................................. 183
016-317 Page Memory Broken- Standard ..................................................................... 183
016-318 Page Memory Broken- Option ......................................................................... 184
012-xxx FIP 016-319 Long Boot Diag IIT Interface Fail ..................................................................... 184
012-500 Write to Finisher/MACS-ROM error detection (During DLD method).............. 175 016-320 Document Formatter Fatal Error ...................................................................... 184
012-911 Stacker Lower Safety ....................................................................................... 175 016-321 Fax Module Error ............................................................................................. 184
012-914 Stacker Tray Staple Set Over Count ................................................................ 175 016-322 JBA Account Full.............................................................................................. 184
012-965 Stapler Pin near empty..................................................................................... 175 016-323 B-Formatter Fatal Error.................................................................................... 184
012-966 Scratch Sheet Compile..................................................................................... 175 016-324 Scheduled Image Overwrite............................................................................. 185
012-969 IOT Center Tray Full......................................................................................... 175 016-325 Using Personal Certificate ............................................................................... 185
016-326 Cont-UI Cable Connection Fail ........................................................................ 185
016-xxx FIP 016-327 BackPlane Connection Fail .............................................................................. 185
016-210 SW Option Fail (HDD Not Exist)....................................................................... 177 016-328 Cont-MCU Cable Connection Fail.................................................................... 185
016-211 SW Option Fail (SysMemory Low) ................................................................... 177 016-329 Long Boot Diag Page Memory Not Detected Fail ............................................ 185
016-212 SW Option Fail (Page Memory Low)................................................................ 177 016-330 Cont System Memory Fail-1 ............................................................................ 186
016-213 SW Option Fail (Printer CARD Not Exist)......................................................... 177 016-331 Cont System Memory Fail-2 ............................................................................ 186
016-214 SW Option Fail (Fax CARD Not Exist) ............................................................. 177 016-332 Cont System Memory Fail-3 ............................................................................ 186
016-215 SW Option Fail (JPEG boad Not Exist) ............................................................ 178 016-333 Long Boot Diag Page Memory Broken Standard Fail ...................................... 186
016-216 SW Option Fail (ExtMemory Not Exist) ............................................................ 178 016-334 Long Boot Diag Page Memory Broken Option Fail .......................................... 186
016-217 SW Option Fail (Controller ROM not Printer kit)............................................... 178 016-335 Cont ProgramROM Fail-1 ................................................................................ 186
016-218 PS KIT Not Exist for XDOD .............................................................................. 178 016-336 Cont ProgramROM Fail-2 ................................................................................ 187
016-219 License is required (Printer Kit). ....................................................................... 178 016-337 Cont ProgramROM Fail-3 ................................................................................ 187
016-220 S2X unrecoverable error .................................................................................. 178 016-338 Cont FontROM Fail-1....................................................................................... 187
016-221 S2X communication error................................................................................. 179 016-339 Cont FontROM Fail-2....................................................................................... 187
016-222 S2X self-diag error ........................................................................................... 179 016-340 Cont FontROM Fail-3....................................................................................... 187
016-223 S2X SDRAM Error............................................................................................ 179 016-341 Cont FontROM Fail-4....................................................................................... 188
016-224 S2X PCI Reg Error ........................................................................................... 179 016-342 Cont RTC Fail .................................................................................................. 188
016-343 Long Boot Diag Timer Fail ............................................................................... 188 016-454 DNS renewal failure of dynamic....................................................................... 197
016-345 Cont NV-Memory Fail....................................................................................... 188 016-455 SNTP server time out....................................................................................... 197
016-346 Cont A4FAX Modem Diagnosis Fail................................................................. 188 016-456 SNTP time asynchronous ................................................................................ 197
016-347 Cont PageMemory Fail .................................................................................... 188 016-461 Under non-transmitted image log stagnation ................................................... 197
016-348 Cont PageMemory Fail-2 ................................................................................. 189 016-500 Write to Cont-ROM error detection (During DLD method) ............................... 198
016-349 Cont MAC Address Data Fail ........................................................................... 189 016-501 Write to S2X-ROM error detection (During DLD method) ................................ 198
016-350 Cont SEEP-ROM Fail-1 ................................................................................... 189 016-502 Write to Cont/S2X/IISS/DADF/IOT/Fin/FaxCard error detection (During PJL method)198
016-351 Cont SEEP-ROM Fail-2 ................................................................................... 189 016-503 SMTP Server Fail for Redirector ...................................................................... 198
016-360 Cont UI Fail-1 ................................................................................................... 189 016-504 POP Server Fail for Redirector ........................................................................ 198
016-362 Cont UI Fail-2 ................................................................................................... 189 016-505 POP Authentication Fail for Redirector ............................................................ 198
016-363 Cont LyraCard Fail ........................................................................................... 190 016-506 Image Log HDD Full......................................................................................... 199
016-364 Cont USB2.0 Host Fail ..................................................................................... 190 016-507 ImageLog Send Fail01 ..................................................................................... 199
016-365 Cont USB2.0 Device Fail ................................................................................. 190 016-508 ImageLog Send Fail02 ..................................................................................... 199
016-366 Cont HDD Fail-1............................................................................................... 190 016-509 ImageLog No Send Rule01.............................................................................. 199
016-367 Cont HDD Fail-2............................................................................................... 190 016-510 ImageLog No Send Rule02.............................................................................. 199
016-368 Cont Torino Fail................................................................................................ 191 016-511 ImageLog Invalid Send Rule01 ........................................................................ 199
016-369 Cont S2X PWB Fail.......................................................................................... 191 016-512 ImageLog Invalid Send Rule02 ........................................................................ 200
016-370 Cont Fail........................................................................................................... 191 016-513 SMTP Server Reception Error ......................................................................... 200
016-371 Cont USB1.1 Host Fail ..................................................................................... 191 016-514 XPS Error ......................................................................................................... 200
016-372 Cont HDD FileSystem Fail-A............................................................................ 191 016-515 XPS Short of Memory ...................................................................................... 200
016-373 Cont HDD FileSystem Fail-B............................................................................ 192 016-516 XPS PrintTicket description error ..................................................................... 200
016-374 Cont HDD FileSystem Fail-C ........................................................................... 192 016-517 PS Booklet Illegal Color Mode Change............................................................ 201
016-375 Cont HDD FileSystem Fail-D ........................................................................... 192 016-518 PS Booklet Conflict WM ................................................................................... 201
016-376 Cont HDD FileSystem Fail-E............................................................................ 192 016-519 Device DV - Reached Limit .............................................................................. 201
016-377 Cont HDD FileSystem Fail-F............................................................................ 192 016-520 MRC HW Job Error .......................................................................................... 201
016-378 Cont HDD FileSystem Fail-G ........................................................................... 192 016-521 SmartCard Not Found ...................................................................................... 201
016-379 Cont HDD FileSystem Fail-H ........................................................................... 192 016-522 LDAP SSL error 112 ........................................................................................ 202
016-380 Cont HDD FileSystem Fail-I ............................................................................. 193 016-523 LDAP SSL error 113 ........................................................................................ 202
016-381 Cont HDD FileSystem Fail-J ............................................................................ 193 016-524 LDAP SSL error 114 ........................................................................................ 202
016-382 Cont HDD FileSystem Fail-P............................................................................ 193 016-525 LDAP SSL error 115 ........................................................................................ 202
016-400 802.1x authentication failure ............................................................................ 193 016-526 LDAP SSL error 116 ........................................................................................ 202
016-401 802.1x EAP type not supported ....................................................................... 193 016-527 LDAP SSL error 117 ........................................................................................ 202
016-402 802.1x authentication failure by timing out....................................................... 193 016-528 SmartCard Not Auth......................................................................................... 202
016-403 802.1x certificate failure ................................................................................... 194 016-529 Remote Download server timeout.................................................................... 203
016-404 802.1x inside failure ......................................................................................... 194 016-533 Kerberos Attestation protocol error 37 ............................................................. 203
016-405 Certificate DB File error.................................................................................... 194 016-534 Kerberos Attestation protocol error 41,42 ........................................................ 203
016-406 802.1x client certificate failure.......................................................................... 194 016-535 Remote Download file access error ................................................................. 203
016-407 XCP Plugin Secrity Exception .......................................................................... 194 016-536 Host name solution error in Remote Download ............................................... 203
016-408 XCP Invalid Plugin ........................................................................................... 194 016-537 Remote Download server connection error...................................................... 203
016-409 XCP Plugin Version Incompatible .................................................................... 194 016-538 Remote Download file write error..................................................................... 204
016-410 XCP_PLUGIN_PROPERTY_INVALID............................................................. 195 016-539 Kerberos Attestation protocol error other ......................................................... 204
016-411 XCP_UNSUPPORTED_CLASS_VERSION .................................................... 195 016-543 Attestation Agent error 543 .............................................................................. 204
016-412 XCP Plugin Misc Error ..................................................................................... 195 016-545 Attestation Agent error 545 .............................................................................. 204
016-413 Couldnt detect proxy server automatically. ...................................................... 195 016-546 Attestation Agent error 546 .............................................................................. 204
016-414 Couldnt connect to Xerox server or proxy........................................................ 195 016-548 Attestation Agent error 548 .............................................................................. 205
016-415 Connection to Xerox server has timed out. ...................................................... 196 016-553 Attestation Agent error 553 .............................................................................. 205
016-416 An invalid state message received from server. .............................................. 196 016-554 Attestation Agent error 554 .............................................................................. 205
016-417 Invalid network settings were found. ................................................................ 196 016-555 Attestation Agent error 555 .............................................................................. 205
016-450 SMB Host name duplicated.............................................................................. 196 016-556 Attestation Agent error 556 .............................................................................. 205
016-453 Dynamic DNS - IPv6 NG.................................................................................. 197 016-557 Attestation Agent error 557 .............................................................................. 206
Ver.1.2 09/2012
2-7
2-8 Ver.1.2
016-558 Attestation Agent error 558 .............................................................................. 206 016-611 SD Card Connection Fail ................................................................................. 215
016-559 Remote Download parameter error.................................................................. 206 016-700 Password is under minimum figures ................................................................ 215
016-560 Attestation Agent error 560 .............................................................................. 206 016-701 Out of ART EX Memory ................................................................................... 215
016-562 ADetected user duplication, in a cert agent...................................................... 206 016-702 Out of Page Buffer ........................................................................................... 215
016-563 ImageLog Memory Full (Exp. Kit)..................................................................... 206 016-703 Email To Invalid Box ........................................................................................ 215
016-564 Remote Download Server Authentication Failed.............................................. 207 016-704 Mailbox is Full .................................................................................................. 216
016-565 Backup Restore Error....................................................................................... 207 016-705 Secure Print Fail .............................................................................................. 216
016-566 Backup Restore Condition Error....................................................................... 207 016-706 Max. User Number Exceeded.......................................................................... 216
016-567 Backup Capacity Full........................................................................................ 207 016-707 Sample Print Fail.............................................................................................. 216
016-568 Backup Restore Failed ..................................................................................... 207 016-708 HD Full by Annotation/Watermark image......................................................... 217
016-569 Attestation Agent error 569 .............................................................................. 208 016-709 ART EX Command Error ................................................................................. 217
016-570 Job ticket out of memory .................................................................................. 208 016-710 Delayed Print Fail............................................................................................. 217
016-571 Job ticket wrong param .................................................................................... 208 016-711 Email transmission size limit over .................................................................... 217
016-572 Job ticket media error....................................................................................... 208 016-712 Under PANTHER Capacity (I-Formtter) ........................................................... 218
016-573 Job ticket parse error........................................................................................ 208 016-713 Security Box Password Error ........................................................................... 218
016-574 Host name solution error in FTP ...................................................................... 208 016-714 Security Box is not Enable ............................................................................... 218
016-575 DNS server un-sets up in FTP ......................................................................... 209 016-715 ESCP Form Invalid Password.......................................................................... 218
016-576 Server connection error in FTP ........................................................................ 209 016-716 TIFF Data Overflow.......................................................................................... 218
016-577 Problem in FTP service .................................................................................... 209 016-717 Fax/Internet FAX Send Result Not Found ....................................................... 218
016-578 Login name or a password error in FTP........................................................... 209 016-718 Out of PCL6 Memory ....................................................................................... 219
016-579 Scanning picture preservation place error in FTP ............................................ 209 016-719 Out of PCL Memory ......................................................................................... 219
016-580 File name acquisition failure from FTP server.................................................. 210 016-720 PCL Command Error ....................................................................................... 219
016-581 File name suffix limit over in FTP ..................................................................... 210 016-721 Other Error ....................................................................................................... 219
016-582 File creation failure in FTP ............................................................................... 210 016-722 Job cancel by staple position NG..................................................................... 219
016-583 Lock folder creation failure in FTP.................................................................... 210 016-723 Job cancel by punch position NG .................................................................... 220
016-584 Folder creation failure in FTP ........................................................................... 210 016-724 Complex Position Error of Staple and Punch................................................... 220
016-585 File delete failure in FTP .................................................................................. 210 016-725 B-Formatter Library Image Conversion Error................................................... 220
016-586 Lock folder delete failure in FTP....................................................................... 211 016-726 PDL Auto Switch Fail ....................................................................................... 220
016-587 Folder delete failure in FTP .............................................................................. 211 016-727 0-page document is unstorable in a MailBox. .................................................. 220
016-588 Data write-in failure to FTP server.................................................................... 211 016-728 Unsupported TIFF Data ................................................................................... 221
016-589 Data read failure from FTP server.................................................................... 211 016-729 TIFF Data Size too Big..................................................................................... 221
016-590 Data reading failure from FTP server ............................................................... 211 016-730 Unsupported ART Command........................................................................... 221
016-591 FTP scan filing policy injustice ......................................................................... 212 016-731 Invalid TIFF Data ............................................................................................. 221
016-592 NEXTNAME.DAT file access error in FTP ....................................................... 212 016-732 Form not registerd............................................................................................ 221
016-593 Internal error in FTP Scan ................................................................................ 212 016-733 Destination address resolution error ................................................................ 222
016-594 TYPE command failure in FTP......................................................................... 212 016-734 Simple transmittion report invocation error ...................................................... 222
016-595 PORT command failure in FTP ........................................................................ 212 016-735 Updating Job Templete.................................................................................... 222
016-596 CDUP command failure in FTP ........................................................................ 212 016-736 Remote directory lock error.............................................................................. 222
016-597 Same name file exists in FTP servcer.............................................................. 212 016-737 Remote lock directory remove error................................................................. 222
016-598 Email message size over ................................................................................. 213 016-738 PS Booklet Illegal OutPut Size......................................................................... 222
016-599 Email message size over ................................................................................. 213 016-739 PS Booklet Document Output Missmatch ........................................................ 223
016-600 KO Authentication Locked................................................................................ 213 016-740 PS Booklet OutPut Tray Missmatch................................................................. 223
016-601 Illegal Access Detection ................................................................................... 213 016-741 Download Mode NGJob Fail ............................................................................ 223
016-603 HDD not found Fail........................................................................................... 213 016-742 Download Data Product ID Mismatch .............................................................. 223
016-604 Created debug-log by System.......................................................................... 214 016-743 Device Model/Panel Type Error ....................................................................... 223
016-605 Created debug-log by ExtCont ......................................................................... 214 016-744 Download Data CheckSum Error..................................................................... 224
016-606 Cont-BP Cable Connection Fail ....................................................................... 214 016-745 Download Data XPJL Fatal Error..................................................................... 224
016-607 Cont-UI Cable Connection Fail......................................................................... 214 016-746 Unsupported PDF File ..................................................................................... 224
016-608 Cont-MCU Cable Connection Fail .................................................................... 214 016-747 No memory for drawing annotation.................................................................. 224
016-609 PCI Option No Support Device Fail.................................................................. 214 016-748 HD Full ............................................................................................................. 224
016-610 PCIEX Option No Support Device Fail ............................................................. 215 016-749 JCL Syntax Error.............................................................................................. 224
016-750 Print job ticket description error........................................................................ 225 016-910 Required Resource Not Ready (IOTsc detect) ................................................ 235
016-751 PDF Error ......................................................................................................... 225 016-911 Multi-Paper Required On A Single Tray........................................................... 235
016-752 PDF Short of Memory ...................................................................................... 225 016-940 Duplex Mix Size NG ......................................................................................... 235
016-753 PDF Password Mismatched............................................................................. 225 016-941 Booklet Duplex Mix Size NG ............................................................................ 235
016-754 PDF LZW Not Installed .................................................................................... 226 016-942 Page Delete Duplex Mix Size NG .................................................................... 235
016-755 PDF Print Prohibited ........................................................................................ 226 016-943 Insert doc Duplex Mix Size NG ........................................................................ 235
016-756 Auditron - Prohibit Service ............................................................................... 226 016-944 Document merge NG ....................................................................................... 236
016-757 Auditron - Invalid User...................................................................................... 226 016-945 Insert doc Duplex print NG............................................................................... 236
016-758 Auditron - Disabled Function............................................................................ 226 016-946 Insert doc NG ................................................................................................... 236
016-759 Auditron - Reached Limit.................................................................................. 226 016-947 APS No Destination Error ................................................................................ 236
016-760 PS Decompose failure ..................................................................................... 227 016-948 Small Book action NG ...................................................................................... 236
016-761 FIFO EMPTY.................................................................................................... 227 016-949 Insert Mix doc NG ............................................................................................ 236
016-762 Print LANG Not Installed .................................................................................. 227 016-981 HDD access error............................................................................................. 237
016-763 POP server is not found. .................................................................................. 227 016-982 HDD access error 2.......................................................................................... 237
016-764 SMTP Server Connect Error ............................................................................ 227 016-983 Image Log HDD Full......................................................................................... 237
016-765 SMTP Server HD Full....................................................................................... 227 016-985 Data size over flow (Scan to Email) ................................................................. 237
016-766 SMTP Server File System Error....................................................................... 228
016-767 Invalid E-mail Address ..................................................................................... 228 017-xxx FIP
016-768 Invalid Sender Address .................................................................................... 228 017-700 ThinPrint Connection Timeout Fail................................................................... 239
016-769 SMTP Server Unsupported DSN ..................................................................... 228 017-701 ThinPrint Connection Fail................................................................................. 239
016-770 The direct fax function is canceled by NVM. .................................................... 228 017-702 ThinPrint Invalid Data Fail ................................................................................ 239
016-771 Scan Data Repository ERR (DNS address)..................................................... 228 017-703 ThinPrint Over Maximum Data Size Fail .......................................................... 239
016-772 Scan Data Repository ERR (DNS Library)....................................................... 229 017-704 ThinPrint Internal Fail ....................................................................................... 239
016-773 Invalid IP Address ............................................................................................ 229 017-705 ThinPrint SSL Authentication Invalid Certification Fail ..................................... 239
016-774 HD Full - Compression Convert ....................................................................... 229 017-706 ThinPrint SSL Authentication Before Expiration Fail........................................ 239
016-775 HD Full - Image Convert .................................................................................. 229 017-707 ThinPrint SSL Authentication Expired Fail ....................................................... 240
016-776 Image Conversion Error ................................................................................... 229 017-708 ThinPrint SSL Authentication Misrepresentation Fail....................................... 240
016-777 HD Access ERR-Image Convert ...................................................................... 230 017-709 ThinPrint SSL Fail ............................................................................................ 240
016-778 HD Full - Scan Image Convert ......................................................................... 230 017-710 SIP Mismatched Media Type Fail .................................................................... 240
016-779 Scan Image Conversion Error.......................................................................... 230 017-711 SIP Redirect Response Fail ............................................................................. 240
016-780 HD Access ERR-Image Convert ...................................................................... 230 017-712 SIP Session Timeout Fail................................................................................. 240
016-781 Server Connect ERR........................................................................................ 230 017-713 Start TLS Unsupported Fail.............................................................................. 241
016-782 Server Login ERR ............................................................................................ 231 017-714 SMTP Over SSL Fail........................................................................................ 241
016-783 Invalid Server Path........................................................................................... 231 017-715 SSL Cert Untrusted Fail ................................................................................... 241
016-784 Server Write ERR............................................................................................. 231 017-716 SSL Cert Date Invalid Fail................................................................................ 241
016-785 Server HD Full.................................................................................................. 232 017-717 SSL Server Cert Expired Fail ........................................................................... 241
016-786 HD Full-Scan Write ERR.................................................................................. 232 017-718 SSL Server Cert Invalid Fail............................................................................. 242
016-787 Invalid Server IP ADD ...................................................................................... 232 017-719 SMTP Over SSL Internal Fail........................................................................... 242
016-788 Retrieve to Browser Failed............................................................................... 232 017-720 Contract Type Fail............................................................................................ 242
016-789 HD Full - Job Memory ...................................................................................... 233 017-721 Geographic Region Fail ................................................................................... 242
016-790 Email fragment over ......................................................................................... 233 017-722 Total Impressions Over Fail ............................................................................. 243
016-791 File Retrieve Fail .............................................................................................. 233 017-723 DocuWorks Unsupported character Fail .......................................................... 243
016-792 Specified Job Not Found.................................................................................. 233 017-724 Denshi-Pen Syntax Fail.................................................................................... 243
016-793 MF I/O HD Full ................................................................................................. 233 017-725 Forced Annotation Syntax Fail ......................................................................... 243
016-794 MediaReader:Media No Insert ......................................................................... 234 017-728 Scan JobFlow Document Fail .......................................................................... 243
016-795 MediaReader:Format Error .............................................................................. 234 017-729 Temporary Err in Pdl Transfer.......................................................................... 244
016-796 Document insert operation error ...................................................................... 234 017-730 Network Err in Pdl Transfer.............................................................................. 244
016-797 MediaReader:Image File Read Error ............................................................... 234 017-731 POP Server Not ConnectFail ........................................................................... 244
016-798 No TrustMarking Option ................................................................................... 234 017-732 Offline Err in Pdl Transfer................................................................................. 244
016-799 PLW Print Instruction Fail................................................................................. 234 017-733 Internal Err in Pdl Transfer ............................................................................... 245
Ver.1.2 09/2012
2-9
2-10 Ver.1.2
017-734 URF(Universal Raster Format) Error................................................................ 245 018-562 HTTP client error.............................................................................................. 256
017-735 Auditron - Prohibit Device Fail.......................................................................... 245 018-563 HTTP server error ............................................................................................ 256
018-564 Host name solution error in HTTP ................................................................... 256
018-xxx FIP 018-565 Proxy name solution error in HTTP.................................................................. 256
018-400 IPSEC Error (Configuration Mismatch) ............................................................ 247 018-566 Server Connect error in HTTP ......................................................................... 257
018-401 Incosistent SIP configuration............................................................................ 247 018-567 HTTP server access fail ................................................................................... 257
018-402 SIP server communication fail.......................................................................... 247 018-568 HTTP server SSL access fail ........................................................................... 257
018-403 SIP registraion fail (authentication) .................................................................. 247 018-569 HTTP server certificate fail............................................................................... 257
018-404 SIP registration fail(other)................................................................................. 247 018-570 HTTP certificate fail.......................................................................................... 258
018-405 UserAccount Disable........................................................................................ 248 018-571 Internal error in Scan ....................................................................................... 258
018-500 CA Message Receiver Boot Error(S_cert lost)................................................. 248 018-572 Invalid char in context ...................................................................................... 258
018-501 CA Server Connection Error............................................................................. 248 018-573 Invalid char in server........................................................................................ 258
018-502 Login failure in SMB ......................................................................................... 248 018-574 Invalid char in volume ...................................................................................... 258
018-503 CA Message Receiver Timeout........................................................................ 248 018-575 Invalid char in login .......................................................................................... 258
018-504 CA SessionID Mismatch................................................................................... 249 018-576 Invalid char in path........................................................................................... 259
018-505 SMB-DOS protocol error 1-005 ........................................................................ 249 018-577 Invalid char in file ............................................................................................. 259
018-506 CA FieldID Mismatch........................................................................................ 249 018-578 Nw server not found......................................................................................... 259
018-507 CA Credential Error .......................................................................................... 249 018-579 Nw server disk full ............................................................................................ 259
018-508 CA Server Fatal Error....................................................................................... 250 018-580 Netware invalid volume.................................................................................... 259
018-509 Template parameter conflict............................................................................. 250 018-581 Netware invalid path ........................................................................................ 260
018-510 Host name solution error in BMLinkS............................................................... 250 018-582 Access right fail................................................................................................ 260
018-511 DNS server un-sets up in BMLinkS.................................................................. 250 018-583 Nw server disk error......................................................................................... 260
018-512 Service Connect error in BMLinkS ................................................................... 250 018-584 Nw server access fail ....................................................................................... 260
018-513 BMLinkS Service Not Found .......................................................................... 251 018-585 Netware error in use ........................................................................................ 261
018-514 bmlinks access-right-violation .......................................................................... 251 018-586 Netware login fail ............................................................................................. 261
018-515 bmlinks storage-access-error ........................................................................... 251 018-587 File duplication fail ........................................................................................... 261
018-516 bmlinks unsupported-attribute .......................................................................... 251 018-588 Scan filing policy invalid ................................................................................... 261
018-517 bmlinks storage-full .......................................................................................... 251 018-589 NEXTNAME.DAT error .................................................................................... 261
018-518 bmlinks operation-not-available........................................................................ 252 018-590 Same name exists ........................................................................................... 262
018-519 bmlinks unknown-error ..................................................................................... 252 018-591 File name suffix limit over ................................................................................ 262
018-520 Internal error in BMLinkS Scan ........................................................................ 252 018-592 lock folder create fail ........................................................................................ 262
018-521 request send failure in BMLinkS....................................................................... 252 018-593 lock folder delete fail ........................................................................................ 262
018-522 response receive failure in BMLinkS ................................................................ 252 018-595 Detected user duplication, in LDAP ................................................................. 262
018-523 image send failure in BMLinkS......................................................................... 252 018-596 LDAP protocol error 596 .................................................................................. 262
018-524 Invalid device network setting .......................................................................... 253 018-700 Network Stack is not Initialized Fail ................................................................. 263
018-525 HDD full or HDD access error .......................................................................... 253 018-701 LDAP protocol error 01 .................................................................................... 263
018-526 Rejected to be refresh ...................................................................................... 253 018-702 LDAP protocol error 02 .................................................................................... 263
018-527 JT Monitor Internal error................................................................................... 253 018-703 LDAP protocol error 03 .................................................................................... 263
018-528 Soap request error ........................................................................................... 253 018-704 LDAP protocol error 04 .................................................................................... 263
018-529 Duplicate scan request..................................................................................... 254 018-705 LDAP protocol error 05 .................................................................................... 264
018-530 Authentication error .......................................................................................... 254 018-706 LDAP protocol error 06 .................................................................................... 264
018-531 Failed to create a new job ................................................................................ 254 018-707 LDAP protocol error 07 .................................................................................... 264
018-532 Too many jobs to create a new ........................................................................ 254 018-708 LDAP protocol error 08 .................................................................................... 264
018-543 Shared name error in SMB server.................................................................... 254 018-709 Active Communication is Unavailable Now Fail ............................................... 264
018-547 The number restriction over of SMB scan users .............................................. 254 018-710 LDAP protocol error 10 .................................................................................... 265
018-556 HTTP server script error................................................................................... 255 018-711 LDAP protocol error 11 .................................................................................... 265
018-557 HTTP Invalid char in filename .......................................................................... 255 018-712 LDAP protocol error 12 .................................................................................... 265
018-558 HTTP file not found .......................................................................................... 255 018-713 LDAP protocol error 13 .................................................................................... 265
018-559 HTTP File duplication fail ................................................................................. 255 018-714 LDAP protocol error 14 .................................................................................... 265
018-560 HTTP server login fail....................................................................................... 255 018-715 Kerberos Attestation protocol error 73 ............................................................. 266
018-561 HTTP server not found ..................................................................................... 256 018-716 LDAP protocol error 16 .................................................................................... 266
018-717 LDAP protocol error 17 .................................................................................... 266 018-790 LDAP protocol error 90 .................................................................................... 275
018-718 LDAP protocol error18 ..................................................................................... 266 018-791 LDAP protocol error 91 .................................................................................... 275
018-722 GCP Network Fail ............................................................................................ 267 018-795 LDAP protocol error 95 .................................................................................... 276
018-723 GCP Certification Fail....................................................................................... 267 018-796 LDAP protocol error 96 .................................................................................... 276
018-724 GCP SSL Connection Fail................................................................................ 267 018-797 LDAP protocol error 97 .................................................................................... 276
018-725 Kerberos Attestation protocol error 22 ............................................................. 267
018-726 Kerberos Attestation protocol error 70 ............................................................. 268 021-xxx FIP
018-727 Kerberos Attestation protocol error 71 ............................................................. 268 021-208 An alert for setting chain-link has been detected. ............................................ 279
018-728 Kerberos Attestation protocol error 72 ............................................................. 268 021-210 USB IC Card Reader connection error............................................................. 279
018-729 GCP Network Timeout Fail .............................................................................. 268 021-211 USB IC Card Reader broken............................................................................ 279
018-730 GCP Network Other Fail .................................................................................. 268 021-212 USB IC Card Reader preparing error............................................................... 279
018-731 GCP HDD Limit Fail ......................................................................................... 269 021-213 Controller Price Table Error ............................................................................. 279
018-732 LDAP protocol error 32 .................................................................................... 269 021-214 USB IC Card Reader encryption setting error.................................................. 280
018-733 LDAP protocol error 33 .................................................................................... 269 021-215 Invalid Accessory Kind Setting......................................................................... 280
018-734 LDAP protocol error 34 .................................................................................... 269 021-360 EP Accessory Fail ............................................................................................ 280
018-735 LDAP protocol error 35 .................................................................................... 269 021-361 EP Accessory Kind Config Error ...................................................................... 280
018-736 LDAP protocol error 36 .................................................................................... 269 021-400 Check Request................................................................................................. 280
018-737 GCP Other Fail................................................................................................. 270 021-401 USB IC Card Reader connection error info...................................................... 280
018-738 GCP XMPP Network Fail ................................................................................. 270 021-500 EPAccessoryJobExclusion............................................................................... 281
018-739 GCP XMPP Network Other Fail ....................................................................... 270 021-501 Invalid URL has detected. ................................................................................ 281
018-740 GCP XMPP Certification Fail ........................................................................... 270 021-502 Couldn’t resolve proxy name............................................................................ 281
018-741 GCP XMPP Other Fail ..................................................................................... 271 021-503 Couldn’t resolve host name.............................................................................. 281
018-748 LDAP protocol error 48 .................................................................................... 271 021-504 Couldn’t connect to host/proxy......................................................................... 282
018-749 LDAP protocol error 49 .................................................................................... 271 021-505 Couldn’t establish SSL session........................................................................ 282
018-750 LDAP protocol error 50 .................................................................................... 271 021-506 An invalid peer certificate has received............................................................ 282
018-751 LDAP protocol error 51 .................................................................................... 271 021-507 Proxy unauthorized access. ............................................................................. 282
018-752 LDAP protocol error 52 .................................................................................... 272 021-508 A connection to host/proxy has timed out. ....................................................... 282
018-753 LDAP protocol error 53 .................................................................................... 272 021-509 SOAP Fault: An invalid message detected. ..................................................... 283
018-754 LDAP protocol error 54 .................................................................................... 272 021-510 SOAP Fault: The MC already unregistered...................................................... 283
018-764 LDAP protocol error 64 .................................................................................... 272 021-511 SOAP Fault: The MC already registered (WEP). ............................................. 283
018-765 LDAP protocol error 65 .................................................................................... 272 021-512 SOAP Fault: The MC already registered (EP-SV). .......................................... 283
018-766 LDAP protocol error 66 .................................................................................... 272 021-513 SOAP Fault: The MC already registered (EP-DX). .......................................... 284
018-767 LDAP protocol error 67 .................................................................................... 273 021-514 SOAP Fault: The MC already registered (EP-TRESS). ................................... 284
018-768 LDAP protocol error 68 .................................................................................... 273 021-515 SOAP Fault: An invalid product code detected. ............................................... 284
018-769 LDAP protocol error 69 .................................................................................... 273 021-516 SOAP Fault: An invalid serial number detected. .............................................. 284
018-770 LDAP protocol error 70 .................................................................................... 273 021-517 SOAP Fault: The service not responded.......................................................... 284
018-771 LDAP protocol error 71 .................................................................................... 273 021-518 SOAP Fault: An internal error occurred on server. .......................................... 285
018-780 LDAP protocol error 80 .................................................................................... 273 021-519 SOAP Fault: Service is temporarily unavailable............................................... 285
018-781 LDAP protocol error 81 .................................................................................... 274 021-520 Couldn’t connect to CA. ................................................................................... 285
018-782 LDAP protocol error 82 .................................................................................... 274 021-521 A connection to CA has timed out.................................................................... 285
018-783 LDAP protocol error 83 .................................................................................... 274 021-522 A miscellaneous CA comm error has detected. ............................................... 286
018-784 LDAP protocol error 84 .................................................................................... 274 021-523 An internal error has occurred.......................................................................... 286
018-785 LDAP protocol error 85 .................................................................................... 274 021-524 A registeration conflict has detected. ............................................................... 286
018-786 LDAP protocol error 86 .................................................................................... 275 021-525 An unregistration conflict has detected. ........................................................... 286
018-787 LDAP protocol error 87 .................................................................................... 275 021-526 A miscellaneous http session error has detected............................................. 287
018-788 LDAP protocol error 88 .................................................................................... 275 021-527 An invalid message has received..................................................................... 287
018-789 LDAP protocol error 89 .................................................................................... 275 021-528 A communication settings was set as disabled................................................ 287
Ver.1.2 09/2012
2-11
2-12 Ver.1.2
021-529 Device has already latest firmware. ................................................................. 287 024-360 IOT-ESS Initialization Fail ................................................................................ 298
021-530 An internal error has occurred on update server.............................................. 287 024-361 Invalid IOT PaperSizeGroup Info ..................................................................... 298
021-531 Service is temporarily unavailable on update svr ............................................. 288 024-362 Page Sync Illegal Start..................................................................................... 298
021-532 Found an unsupported ROM set. ..................................................................... 288 024-363 Page Sync Illegal Stop..................................................................................... 298
021-533 Software Update unoperational by user. .......................................................... 288 024-364 DMA Transfer Fail ............................................................................................ 299
021-534 Found an unsupported submodule................................................................... 288 024-365 Overflow on Loop Back Write .......................................................................... 299
021-535 Found an unsupported peripheral. ................................................................... 288 024-366 JBIG Library Other Fail .................................................................................... 299
021-536 Device already has a Chain Link file. ............................................................... 288 024-367 Decompress Other Fail .................................................................................... 299
021-700 Accessory Failure............................................................................................. 289 024-368 PCI Error .......................................................................................................... 299
021-701 Accessory Preparing ........................................................................................ 289 024-370 Marker Code Detection Fail ............................................................................. 300
021-731 EP Accessory - Function Disabled ................................................................... 289 024-371 IOT-ESS Communication Fail 21..................................................................... 300
021-732 EP Accessory Error732 .................................................................................... 289 024-372 IOT-ESS Communication Fail 22..................................................................... 300
021-733 EP Accessory Error733 .................................................................................... 289 024-373 IOT-ESS Communication Fail 23..................................................................... 300
021-750 U Parts Request Fail (EP-SV) .......................................................................... 290 024-374 Regi Con PLL Parameter Fail .......................................................................... 300
021-751 Maintenance Request Fail (EP-SV) ................................................................. 290 024-375 IOT-ESS Communication Fail 24..................................................................... 301
021-770 U Parts Request Fail (EP-DX).......................................................................... 290 024-376 IOT-ESS Communication Fail 25..................................................................... 301
021-771 Maintenance Request Fail (EP-DX) ................................................................. 290 024-600 Billing Master Counter repair ........................................................................... 301
021-772 EPDX Install, Remove Error............................................................................. 290 024-601 Billing Backup Counter 1 repair ....................................................................... 301
021-941 EP - Scan Service Paused By Disable............................................................. 290 024-602 Billing Backup Counter 2 repair ....................................................................... 301
021-942 EP - Scan Service Paused By Color Mode ...................................................... 291 024-603 SWKey Master Counter repair ......................................................................... 301
021-943 EP - Print Service Paused By Disable.............................................................. 291 024-604 SWKey Backup Counter 1 repair ..................................................................... 301
021-944 EP - Print Service Paused By Color Mode ....................................................... 291 024-605 SWKey Backup Counter 2 repair ..................................................................... 302
021-945 EP - Service Paused By Disable ...................................................................... 291 024-606 Billing Meter Type Master Counter repaire ...................................................... 302
021-946 EP - Service Paused By Color Mode ............................................................... 291 024-607 Billing Meter Type Backup Counter 1 repaire ................................................. 302
021-947 Subtractive Accessory Disable (Scan) ............................................................. 291 024-608 Billing Meter Type Backup Counter 2 repaire ................................................. 302
021-948 Subtractive Accessory Disable (Print) .............................................................. 292 024-609 Billing CountType Master Counter repaire ....................................................... 302
021-949 Subtractive Accessory Disable......................................................................... 292 024-610 Billing CountType Backup Counter 1 repaire.................................................. 302
024-611 Billing CountType Backup Counter 2 repaire.................................................. 302
023-xxx FIP 024-612 Modal Break Point Master Counter repaire...................................................... 303
023-600 Held Down Key Error(UI-Panel) ....................................................................... 293 024-613 Modal Break Point Backup Counter 1 repaire.................................................. 303
023-601 Held Down Softkey Error(UI-Panel) ................................................................. 293 024-614 Modal Break Point Backup Counter 2 repaire.................................................. 303
024-xxx FIP 024-700 Shortage memory capacity, or no Hard Disk ................................................... 303
024-340 IOT-ESS Communication Fail 1 ....................................................................... 295 024-701 Invalid instruction of face inversion .................................................................. 303
024-341 IOT-ESS Communication Fail 2 ....................................................................... 295 024-702 Paper Jam........................................................................................................ 304
024-342 IOT-ESS Communication Fail 3 ....................................................................... 295 024-703 Booklet Sheets Count Over While Printing Fail ............................................... 304
024-343 IOT-ESS Communication Fail 4 ....................................................................... 295 024-704 Denshi-Pen Error When Printing Fails ............................................................. 304
024-345 IOT-ESS Communication Fail 5 ....................................................................... 295 024-705 Force Annotation Template Fail ....................................................................... 304
024-346 IOT-ESS Communication Fail 6 ....................................................................... 295 024-706 Denshi-Pen Print Condition Error..................................................................... 304
024-347 IOT-ESS Communication Fail 7 ....................................................................... 296 024-742 Print Booklet sheets counts over ..................................................................... 304
024-348 IOT-ESS Communication Fail 8 ....................................................................... 296 024-746 Print Request Failure-Paper ............................................................................ 305
024-349 IOT-ESS Communication Fail 9 ....................................................................... 296 024-747 Print Instruction Fail ......................................................................................... 305
024-350 IOT-ESS Communication Fail 10 ..................................................................... 296 024-748 Bates Numbering Digit Over ............................................................................ 305
024-351 IOT-ESS Communication Fail 11 ..................................................................... 296 024-775 Print Booklet sheets counts over(Not field attachment) ................................... 305
024-352 IOT-ESS Communication Fail 12 ..................................................................... 297 024-900 Upper Tray Out Of Place ................................................................................. 305
024-353 IOT-ESS Communication Fail 13 ..................................................................... 297 024-910 Tray1 size mismatch ........................................................................................ 306
024-359 IOT-ESS Communication Fail 19 ..................................................................... 298 024-916 Mix Full Stack................................................................................................... 307
024-917 Stacker Tray Staple Set Over Count................................................................ 307 024-971 Tray 7 Out Of Place ......................................................................................... 316
024-919 FaceUP Tray Close.......................................................................................... 307 024-972 Tray6 size mismatch ........................................................................................ 316
024-920 Face Down Tray1 Paper FULL ........................................................................ 307 024-973 Tray7 size mismatch ........................................................................................ 316
024-922 Face Down Tray2 Paper FULL ........................................................................ 307 024-974 Interposer Tray Size Mismatch ........................................................................ 316
024-923 Operation Y Toner Empty ................................................................................ 308 024-975 Copy Booklet sheets counts over..................................................................... 316
024-924 Operation M Toner Empty................................................................................ 308 024-976 Finisher Staple Status NG................................................................................ 317
024-925 Operation C Toner Empty ................................................................................ 308 024-977 Stapler Feed Ready Fail .................................................................................. 317
024-926 Punch DustBox Miss Set.................................................................................. 308 024-978 Booklet Stapler NG .......................................................................................... 317
024-927 OCT Full Stack................................................................................................. 308 024-979 Stapler Near Empty.......................................................................................... 317
024-928 Scratch Sheet Compile (A-Fin) ........................................................................ 309 024-980 Finisher Stacker Tray Full ................................................................................ 317
024-929 Center Tray Full Stack ..................................................................................... 309 024-981 Finisher TopTray Full ....................................................................................... 318
024-930 Stacker Tray Full (LargeSize Full).................................................................... 309 024-982 Stacker Lower Safety warning ......................................................................... 318
024-931 Staple Dust Full................................................................................................ 309 024-983 Booklet Tray Full .............................................................................................. 318
024-932 Staple Box Set Fail........................................................................................... 309 024-984 Booklet Low Staple F ....................................................................................... 318
024-933 Operation Y Drum End of Life .......................................................................... 309 024-985 SMH Stop check .............................................................................................. 319
024-934 Paper kind mismatch........................................................................................ 310 024-987 Envelop Folder Tray Full .................................................................................. 319
024-935 Tray 1 paper mismatch .................................................................................... 310 024-988 Envelop Folder Tray Set Fail............................................................................ 319
024-936 Tray 2 paper mismatch .................................................................................... 310 024-989 Booklet Low Staple R....................................................................................... 319
024-937 Tray 3 paper mismatch .................................................................................... 310 024-990 Punch Dust Full................................................................................................ 319
024-938 OHP kind mismatch at Tray4 (Not white frame OHP)...................................... 310
024-939 OHP kind mismatch (Not white frame OHP) .................................................... 310 025-xxx FIP
024-940 Folder Tray Out Of Place ................................................................................. 311 025-596 Diag HDD Mentenance Fail ............................................................................. 321
024-941 Folder Tray Full Stack ...................................................................................... 311 025-597 Diag HDD Initialize Fail .................................................................................... 321
024-942 Booklet sheets counts over .............................................................................. 311 026-xxx FIP
024-943 Booklet Low Staple .......................................................................................... 311 026-400 Exceed the number of connection of USB Host Fail ........................................ 323
024-945 Booklet Full Stack ............................................................................................ 312 026-700 LDAP protocol MAX error................................................................................. 323
024-946 Tray 1 Out Of Place ......................................................................................... 312 026-701 Adress Book request overflow ......................................................................... 323
024-947 Tray 2 Out Of Place ......................................................................................... 312 026-702 Adress Book directory service overflow ........................................................... 323
024-948 Tray 3 Out Of Place ......................................................................................... 312 026-703 Abort with Logout ............................................................................................. 323
024-949 Tray 4 Out Of Place ......................................................................................... 312 026-704 DocuWorks Error.............................................................................................. 324
024-950 Tray 1 Empty.................................................................................................... 312 026-705 DocuWorks Short of Memory ........................................................................... 324
024-951 Tray 2 Empty.................................................................................................... 313 026-706 DocuWorks Print Prohibited ............................................................................. 324
024-952 Tray 3 Empty.................................................................................................... 313 026-707 DocuWorks Unlock Failed................................................................................ 324
024-953 Tray 4 Empty.................................................................................................... 313 026-708 URL data size over........................................................................................... 324
024-954 Tray SMH Empty.............................................................................................. 313 026-709 URL hdd full ..................................................................................................... 324
024-955 Tray 6 Empty.................................................................................................... 313 026-710 S/MIME unsupported cipher decrypt fail .......................................................... 325
024-956 Tray 7 Empty.................................................................................................... 313 026-711 Multi-page file size over ................................................................................... 325
024-957 Interposer Empty.............................................................................................. 314 026-712 HTTP out job overlap error............................................................................... 325
024-958 SMH size mismatch ......................................................................................... 314 026-713 Couldnt detect proxy server automatically. ...................................................... 325
024-959 Tray1 size mismatch ........................................................................................ 314 026-714 Couldnt connect to Xerox server or proxy........................................................ 326
024-960 Tray2 size mismatch ........................................................................................ 314 026-715 Connection to Xerox server has timed out. ...................................................... 326
024-961 Tray3 size mismatch ........................................................................................ 314 026-716 An invalid state message received from server. .............................................. 326
024-962 Tray4 size mismatch ........................................................................................ 314 026-717 Invalid network settings were found. ................................................................ 326
024-963 Finisher Punch DustBox FULL......................................................................... 315 026-718 PS Print Instruction Fail.................................................................................... 327
024-965 ATS/APS No Paper (IOTsc detect) .................................................................. 315 026-719 Internal error in Scan........................................................................................ 327
024-966 ATS/APS No Destination Error ........................................................................ 315 026-720 Media full.......................................................................................................... 327
024-967 Different width Mix Paper detect (Stapler job).................................................. 315 026-721 Media access fail.............................................................................................. 327
024-968 Stapler/Punch Batting ...................................................................................... 315 026-722 Media format fail............................................................................................... 327
024-969 Different width Mix Punch ................................................................................ 315 026-723 Media access fail.............................................................................................. 328
024-970 Tray 6 Out Of Place ......................................................................................... 316
Ver.1.2 09/2012
2-13
2-14 Ver.1.2
026-724 Remote Download file size error ...................................................................... 328 027-547 SMB Protocol error 4-007 ................................................................................ 338
026-725 Remote Download file checksum error ............................................................ 328 027-548 SMB Protocol error 4-008 ................................................................................ 338
026-726 Options inconsistent ......................................................................................... 328 027-549 SMB Protocol error 4-009 ................................................................................ 339
026-727 Media filepath fail ............................................................................................. 328 027-564 SMB Protocol error 4-024 ................................................................................ 339
026-728 WSD Scan Network Access Fail ...................................................................... 328 027-565 SMB Protocol error 4-025 ................................................................................ 340
026-729 WSD Scan Data Transfer Fail .......................................................................... 329 027-566 SMB Protocol error 4-026 ................................................................................ 340
026-730 Can’t Detect Paper Size Of Specified Tray ...................................................... 329 027-569 SMB (TCP/IP)is not started.............................................................................. 340
026-731 PJL PIN Number Fail........................................................................................ 329 027-572 SMB Protocol error 4-032 ................................................................................ 340
026-732 PJL Printcount Range Over Fail....................................................................... 329 027-573 SMB Protocol error 4-033 ................................................................................ 340
026-733 PJL Password Fail............................................................................................ 329 027-574 SMB Protocol error 4-034 ................................................................................ 340
026-734 Can not change to the PJLDIAG MODE .......................................................... 330 027-576 SMB Protocol error 4-036 ................................................................................ 341
026-735 Authentication Makes Waiting Print Jobs Deleted............................................ 330 027-578 SMB Protocol error 4-038 ................................................................................ 341
026-736 Internal Error in HTTP upload .......................................................................... 330 027-584 SMB Protocol error 4-044 ................................................................................ 341
026-737 Network Error ................................................................................................... 330 027-585 SMB Protocol error 4-045 ................................................................................ 341
026-738 Browser close during job .................................................................................. 330 027-586 SMB Protocol error 4-046 ................................................................................ 341
027-587 SMB Protocol error 4-047 ................................................................................ 342
027-xxx FIP 027-588 SMB Protocol error 4-048 ................................................................................ 342
027-400 Net Off Line ...................................................................................................... 331 027-589 SMB Protocol error 4-049 ................................................................................ 342
027-442 Duplicat IP address .......................................................................................... 331 027-590 SMB Protocol error 4-050 ................................................................................ 342
027-443 DNS renewal failure of dynamic ....................................................................... 331 027-591 SMB Protocol error 4-051 ................................................................................ 343
027-444 Duplicat IP address .......................................................................................... 331 027-599 SMB Protocol error 4-other .............................................................................. 343
027-445 Illegal IP address.............................................................................................. 332 027-600 ExtPrint Check Mode Error .............................................................................. 343
027-446 Duplicat IP address .......................................................................................... 332 027-700 Mail address domain err .................................................................................. 343
027-447 Duplicat IP address .......................................................................................... 332 027-701 Disconnect network cable ................................................................................ 343
027-452 Duplicat IP address .......................................................................................... 332 027-702 Certificate for addresses, was not found......................................................... 343
027-500 SMTP Server Fail for Mail IO ........................................................................... 333 027-703 Certificate for addresses, was expired ............................................................. 344
027-501 POP Server Fail for Mail IO.............................................................................. 333 027-704 Certificate for addresses, was untrusted.......................................................... 344
027-502 POP Authentication Fail for Mail IO.................................................................. 333 027-705 Certificate for addresses, was revoked ............................................................ 344
027-503 POP server communication timeout................................................................. 333 027-706 Certificate not found......................................................................................... 344
027-504 Response reception is not expected from server ............................................. 333 027-707 Certificate expired ............................................................................................ 344
027-513 SMB Scan client has no right to access. .......................................................... 334 027-708 Certificate untrusted......................................................................................... 344
027-514 Host name solution error in SMB ..................................................................... 334 027-709 Certificate revoked ........................................................................................... 345
027-515 DNS server un-sets up in SMB ........................................................................ 334 027-710 S/MIME mail was disabled ............................................................................... 345
027-516 Server connection error in SMB ....................................................................... 334 027-711 S/MIME mail sender certificate not found ........................................................ 345
027-518 Login name or a password error in SMB.......................................................... 334 027-712 S/MIME mail sender certificate not valid .......................................................... 345
027-519 Scanning picture preservation place error in SMB ........................................... 335 027-713 S/MIME mail was altered ................................................................................. 345
027-520 File name acquisition failure from SMB server................................................. 335 027-714 S/MIME mail sender impersonation ................................................................. 346
027-521 File name suffix limit over in SMB .................................................................... 335 027-715 S/MIME mail certficate not support .................................................................. 346
027-522 File creation failure in SMB .............................................................................. 336 027-716 No-Signed mail receipt was rejected ............................................................... 346
027-523 Lock folder creation failure in SMB................................................................... 336 027-717 No MX Record at the DNS............................................................................... 346
027-524 Folder creation failure in SMB .......................................................................... 336 027-720 Ext Srv. Host Not Found .................................................................................. 346
027-525 File delete failure in SMB ................................................................................. 336 027-721 Ext Srv. Not Found........................................................................................... 347
027-526 Lock folder delete failure in SMB...................................................................... 336 027-722 Ext Srv. Timeout Fail........................................................................................ 347
027-527 Folder delete failure in SMB ............................................................................. 337 027-723 Ext Srv. Authentication Fail .............................................................................. 347
027-528 Data write-in failure to SMB server................................................................... 337 027-724 Ext Srv. Access Fail ......................................................................................... 347
027-529 Data read failure from SMB server................................................................... 337 027-725 Ext Srv. Operation Fail..................................................................................... 347
027-530 File name duplicate failure in SMB................................................................... 337 027-726 Ext Srv. Unknown State ................................................................................... 348
027-531 SMB scan filing policy injustice ........................................................................ 337 027-727 Ext Srv. Req Invalid Params ............................................................................ 348
027-532 NEXTNAME.DAT file access error in SMB ...................................................... 338 027-728 Ext Srv. Req File Exceed ................................................................................. 348
027-533 Internal error in SMB Scan ............................................................................... 338 027-730 SMTP mail division error .................................................................................. 348
027-543 SMB server name specification error ............................................................... 338 027-731 Server Limit Err ................................................................................................ 348
027-732 Server Access Err ............................................................................................ 348 033-xxx FIP
027-733 Server SSL Err ................................................................................................. 349 033-310 Fax Charge Function Fail By Multi Channel..................................................... 359
027-734 Server Certificate Err........................................................................................ 349 033-311 Invalid Addressbook Data are Registered........................................................ 359
027-735 Device SSL Config Err ..................................................................................... 349 033-312 Controller not respond when system is changing mode .................................. 359
027-736 Device Certificate Err ....................................................................................... 349 033-313 USB disconnected............................................................................................ 359
027-737 Template Server Read ERR ............................................................................ 349 033-314 Controller ROM Fax Card ROM mismatch...................................................... 359
027-739 Invalid Template Server Path........................................................................... 350 033-315 USB Fatal Error................................................................................................ 359
027-740 Template Server Login ERR ............................................................................ 350 033-316 FAX Device Cont Error..................................................................................... 359
027-741 Template Server Connect Fail ......................................................................... 350 033-317 FAX Device Error ............................................................................................. 360
027-742 HD File System Full ......................................................................................... 350 033-318 Image Processing Error ................................................................................... 360
027-743 Template Server Install ERR............................................................................ 350 033-319 Fax Control task detects error.......................................................................... 360
027-744 Template Server ADD ERR (DNS Library) ...................................................... 350 033-320 Controller not respond when system is Booting............................................... 360
027-745 Template Server ADD ERR (DNS address)..................................................... 351 033-321 Fax Card not respond when system is Booting................................................ 360
027-746 JobTemplate Pool Server Not Ready............................................................... 351 033-322 FAX Card I/F timeout ....................................................................................... 360
027-750 Fax document incongruent............................................................................... 351 033-323 FAX Card Mini I/F timeout................................................................................ 361
027-751 Job Template analysis error............................................................................. 351 033-324 USB state change Error ................................................................................... 361
027-752 Must user un inputting...................................................................................... 351 033-325 FAX Card Mini Fatal Error................................................................................ 361
027-753 Job flow service request disabled .................................................................... 352 033-326 Mini Manager Fatal Error ................................................................................. 361
027-754 Job flow service File signature setting mismatch ............................................. 352 033-327 FCM no response to stop request.................................................................... 361
027-760 XJT Command Fail .......................................................................................... 352 033-328 Failed to initialize fax log .................................................................................. 361
027-761 Web Print time out............................................................................................ 352 033-329 Detected fax process failuer............................................................................. 362
027-762 Illegal Web Print job ticket................................................................................ 352 033-330 FoIP Unrecoverable Error ................................................................................ 362
027-763 Auditron - Cannot Verify User .......................................................................... 353 033-331 FoIP Controller Init Fail .................................................................................... 362
027-770 PDL Error ......................................................................................................... 353 033-332 FoIP Cont not respond when system is Booting .............................................. 362
027-771 DFE Disk Full ................................................................................................... 353 033-333 FoIP Cont not respond when system is sleeping ............................................. 362
027-772 SMTP server error (HELO Command refusal) ................................................. 353 033-334 Can not send a message to FoIP CONT ......................................................... 362
027-773 SMTP server communication timeout .............................................................. 353 033-335 Illegal fault code notice..................................................................................... 363
027-774 SMTP address inaccurate character................................................................ 353 033-336 Access to a non-mounted channel................................................................... 363
027-775 Too many SMTP address ............................................................................... 354 033-337 FaxCard mismatch ........................................................................................... 363
027-776 SMTP server error (EHLO Command refusal) ................................................. 354 033-338 Illegal type of FaxBox....................................................................................... 363
027-777 SMTP server un-supports SMTP-AUTH. ......................................................... 354 033-339 faxc2 not respond when system is sleeping..................................................... 363
027-778 There is no mode specified by SMTP-AUTH. .................................................. 354 033-363 Fax Card Reset (Reboot) ................................................................................. 363
027-779 It attestation-fails by SMTP-AUTH ................................................................... 354 033-500 Modem CS-bit Error ......................................................................................... 363
027-796 Email Not Printed ............................................................................................. 354 033-501 No Appropriate PIX Data.................................................................................. 364
027-797 Invalid Output Destination ................................................................................ 354 033-502 Post-message resend exceeded...................................................................... 364
027-910 Manual duplex operation(Back Print from Tray7)............................................. 355 033-503 T1 Timeout ....................................................................................................... 364
027-911 Manual duplex(Back Print from Tray6)............................................................. 355 033-504 T2 Timeout ....................................................................................................... 364
027-912 Manual duplex(Back Print from Tray5)............................................................. 355 033-505 T5 Timeout ....................................................................................................... 364
027-913 Manual duplex(Back Recovery - Front Print) ................................................... 355 033-506 DCN Receive ................................................................................................... 365
027-914 Manual duplex(Back Recovery - Front Print) ................................................... 355 033-507 Unable to receive by remote ............................................................................ 365
027-915 Manual duplex(Back Recovery - Front Print) ................................................... 355 033-508 Destination Polling Error .................................................................................. 365
027-916 Manual duplex(Back Recovery - Back Print).................................................... 356 033-509 DCS/NSS Resend Exceeded........................................................................... 365
027-917 Manual duplex(Back Recovery - Back Print).................................................... 356 033-510 Fallback Error................................................................................................... 365
027-918 Manual duplex(Back Recovery - Back Print).................................................... 356 033-511 No response after 3rd DTC/NSC ..................................................................... 365
033-512 Remote has no Relay....................................................................................... 366
028-xxx FIP 033-513 Remote has no Mailbox ................................................................................... 366
028-910 Wrong Fusing Unit Type Fail............................................................................ 357
033-514 Carrier Down Detected..................................................................................... 366
028-911 Wrong Fusing Unit Mode Fail........................................................................... 357
033-516 EOR Receive ................................................................................................... 366
028-912 Fusing Unit Lever Envelope Fail ...................................................................... 357
033-517 ECM Phase C Flag Timeout ............................................................................ 366
033-518 Remote cannot receive SUB............................................................................ 366
Ver.1.2 09/2012
2-15
2-16 Ver.1.2
033-519 PTX has no SEP capability .............................................................................. 367 033-570 Retry Over(no shutdown notification setting) ................................................... 375
033-520 Remote cannot receive passward .................................................................... 367 033-571 Manual send job canceled(FaxReportLogFull) ................................................ 375
033-521 Transmission Canceled via DTMF ................................................................... 367 033-572 FaxReport print job canceled(JobFull occured) ............................................... 375
033-522 DTMF I/F Timeout ............................................................................................ 367 033-573 domain regulation check error ......................................................................... 376
033-523 Line 1 not connected ........................................................................................ 367 033-574 Access to a non-mounted channel................................................................... 376
033-524 Line 2 not connected ........................................................................................ 367 033-575 Modem Polarity Inversion Detected ................................................................. 376
033-525 Line 3 not connected ........................................................................................ 368 033-576 Inaccurate dial data.......................................................................................... 376
033-526 ECM Error ........................................................................................................ 368 033-577 Modem Image Under Run................................................................................ 376
033-527 EOR Send ........................................................................................................ 368 033-578 Modem Frame Size Over ................................................................................. 376
033-528 RTN Send......................................................................................................... 368 033-580 Missing VoIP Gateway..................................................................................... 376
033-529 RTN Receive .................................................................................................... 368 033-581 Access Authentication failure........................................................................... 377
033-530 DTMF Illegal Procedure Error ......................................................................... 368 033-582 Mismatched ability ........................................................................................... 377
033-531 DTMF Procedure Error..................................................................................... 369 033-583 Temporarily unavailable ................................................................................... 377
033-532 Illegal Command Received .............................................................................. 369 033-584 SIP request timeout ......................................................................................... 377
033-533 T.30 Protocol Error ........................................................................................... 369 033-585 SIP request error.............................................................................................. 377
033-534 Unsupported Function at Remote .................................................................... 369 033-586 T38 Protocol Not Ready................................................................................... 378
033-535 DCN Receive at Phase B Send........................................................................ 369 033-587 T38 Session Error ............................................................................................ 378
033-536 Ring Stopped before Fax Device Release ....................................................... 369 033-588 T38 Packet Lost ............................................................................................... 378
033-537 In and out call conflict....................................................................................... 370 033-589 T38 Malformed Packet Received..................................................................... 378
033-538 Fax Sending Image Process Error ................................................................... 370 033-590 T38 Send Error ................................................................................................ 378
033-539 Fax Receiving Image Process Error................................................................. 370 033-591 FoIP Max Sessions Over ................................................................................. 378
033-540 Fax Printing Image Process Error .................................................................... 370 033-592 FoIP Internal Timeout ...................................................................................... 379
033-541 No destination specified ................................................................................... 370 033-593 Canceled By Remote Peer .............................................................................. 379
033-542 Selected Channel Dial Error............................................................................. 370 033-710 Document does not exist ................................................................................. 379
033-543 Dial Error (Incorrect Dial Data.) ........................................................................ 371 033-711 Illegal Page inside Document .......................................................................... 379
033-544 Busy tone detect............................................................................................... 371 033-712 System Memory exceeded .............................................................................. 379
033-545 T0 Timeout ....................................................................................................... 371 033-713 No specified Chain Link ................................................................................... 379
033-546 Cannot detect dial tone .................................................................................... 371 033-714 Scan Error (No specified doc) .......................................................................... 380
033-547 Abort during transmission................................................................................. 371 033-715 Cannot start job................................................................................................ 380
033-548 No manual send line......................................................................................... 371 033-716 No specified Mailbox........................................................................................ 380
033-549 Fax service disabled......................................................................................... 372 033-717 Incorrect Password .......................................................................................... 380
033-550 cannot diable FAX service................................................................................ 372 033-718 No Document in Mailbox .................................................................................. 380
033-551 Internal I/F Error ............................................................................................... 372 033-719 Fax job Canceld not recovery job .................................................................... 380
033-552 too many Error lines ......................................................................................... 372 033-720 Document Creation Failed ............................................................................... 380
033-553 no mailbox/relay ............................................................................................... 372 033-721 Fax Page Creation Failed ................................................................................ 381
033-554 Wrong Password/Receive Banned................................................................... 372 033-722 Fax immediate send store job canceled .......................................................... 381
033-555 incorrect password ........................................................................................... 373 033-724 Fax receive memory over flow ......................................................................... 381
033-556 Wrong Password/Send Banned ....................................................................... 373 033-725 Insufficient HDD Space.................................................................................... 381
033-557 Desinations or Sevices Exceeded.................................................................... 373 033-726 Cannot print 2-Sided ........................................................................................ 381
033-558 remote ID is in black list ................................................................................... 373 033-727 Cannot rotate image ........................................................................................ 381
033-559 no remote ID..................................................................................................... 373 033-728 Auto print canceled .......................................................................................... 382
033-560 illegal authentication ID .................................................................................... 373 033-730 Fax Service recovery error............................................................................... 382
033-561 cannot do TRESS/RCC job .............................................................................. 374 033-731 Inconsistent Instructions .................................................................................. 382
033-562 held RCC job .................................................................................................... 374 033-732 Print job canceled by forced polling ................................................................. 382
033-563 No printable paper size .................................................................................... 374 033-733 Fax document number get error ...................................................................... 382
033-564 Power Off during transmission ......................................................................... 374 033-734 Fax Print Suspension....................................................................................... 382
033-565 No. of Desinations Exceeded ........................................................................... 374 033-735 Fax Memory Allocate Timeout ......................................................................... 382
033-566 No destination specified ................................................................................... 374 033-736 Internet FAX Off Ramp fail ............................................................................... 383
033-567 Dial Error (Incorrect Dial Data.) ........................................................................ 375 033-737 Fax card job canceled...................................................................................... 383
033-568 FCM watchdog timeout in FAX comm.............................................................. 375 033-738 JBIG Information fail ........................................................................................ 383
033-569 Detected image direction conflict ..................................................................... 375 033-740 Fax immediate receive print canceled ............................................................. 383
033-741 Fax page read open timeout ............................................................................ 383 034-702 No destination specified ................................................................................... 392
033-742 Fax page read close timeout............................................................................ 383 034-703 D Channellink cut from network ....................................................................... 392
033-743 Fax page write open timeout............................................................................ 384 034-704 ISDN D Channel Data Link Error ..................................................................... 392
033-744 Fax page write close timeout ........................................................................... 384 034-705 ISDN Layer 1 Stopped-Power on..................................................................... 392
033-745 Fax data write timeout...................................................................................... 384 034-706 ISDN Layer 1 Stopped-Power off..................................................................... 392
033-746 Fax data read timeout ...................................................................................... 384 034-707 FRMR Received............................................................................................... 393
033-747 Fax Service don’t start by cross ope ................................................................ 384 034-708 Illegal Frame Received N(R)............................................................................ 393
033-748 Fax Service illigal sequence............................................................................. 384 034-709 Illegal Frame Received .................................................................................... 393
033-749 Fax card Memory Error .................................................................................... 385 034-710 DL Link Establishment Received ..................................................................... 393
033-750 Fax format error ............................................................................................... 385 034-711 Waiting for link Timeout.................................................................................... 393
033-751 Activity Report suspended by Printing Inhibition .............................................. 385 034-712 Internal Error (Interrupt) ................................................................................... 393
033-755 Fax printing is canceled by the defect of Fax card........................................... 385 034-713 Timeout-Transmission canceled ...................................................................... 394
033-790 EP-DX Call Wait (Not Redial count)................................................................. 385 034-714 Line Disconnected-Timeout T305 .................................................................... 394
033-791 EP-DX Call Wait (Redial count) ....................................................................... 385 034-715 Line Disconnected-Timeout 3082 .................................................................... 394
033-792 EP-DX Call Stop............................................................................................... 386 034-716 Connection Timeout (T313) ............................................................................. 394
034-717 Resume Timeout.............................................................................................. 394
034-xxx FIP 034-718 Normal Disconnection ...................................................................................... 394
034-211 Slot1 Board failure............................................................................................ 387 034-719 No free and available lines............................................................................... 395
034-212 Slot2 Board failure............................................................................................ 387 034-720 Timeout (60s,T330,309,301,310)..................................................................... 395
034-500 Dial Error (Incorrect Dial Data.)........................................................................ 387 034-721 Error (Format, Contents) .................................................................................. 395
034-501 Selected Channel Dial Error............................................................................. 387 034-722 Suspension Timeout ........................................................................................ 395
034-502 Fax Internal Must Parameter Error................................................................... 387 034-723 No Timer Assigned........................................................................................... 395
034-503 Fax Internal High Layer Service Error.............................................................. 387 034-724 Illegal Sequence............................................................................................... 396
034-504 Fax Stored Memory Exceeded......................................................................... 387 034-725 L3 Task Internal Error ...................................................................................... 396
034-505 Fax Work Memory Exceeded........................................................................... 388 034-726 HD81501 I/F Buffer Busy ................................................................................. 396
034-506 Unsupported Function at Remote .................................................................... 388 034-727 No Reply for 3 sec. for 1300Hz ........................................................................ 396
034-507 Password Check Error ..................................................................................... 388 034-728 Invalid Destination............................................................................................ 396
034-508 Transmission Canceled via DTMF ................................................................... 388 034-729 Line cut, In-Channel PB Send.......................................................................... 396
034-509 DTMF Illegal Procedure Error .......................................................................... 388 034-730 In and out call conflict....................................................................................... 396
034-510 DTMF Procedure Error..................................................................................... 388 034-731 Fax Network Cut (Setup Error)......................................................................... 397
034-511 Unable to Send File at Remote ........................................................................ 389 034-732 Fax Network Cut due to Timeout ..................................................................... 397
034-512 Detect Endless Loop ........................................................................................ 389 034-733 Incorrect Sequence,Call Status........................................................................ 397
034-513 Receive Command Error.................................................................................. 389 034-734 HI Task Internal Error....................................................................................... 397
034-514 Requested Function Unsupported ................................................................... 389 034-735 Connect only to ISDN D Channel..................................................................... 397
034-515 Illegal Command Received .............................................................................. 389 034-736 Wrong notice from fax network ........................................................................ 397
034-519 No. of Desinations Exceeded........................................................................... 389 034-737 Incoming call response error............................................................................ 398
034-520 No. of Sevices Exceeded ................................................................................. 390 034-738 Layer 1 Start Up Error ...................................................................................... 398
034-521 Internal I/F Error ............................................................................................... 390 034-739 Layer 1 not synchronized ................................................................................. 398
034-522 No manual send Line ....................................................................................... 390 034-740 Transmission of Frame Error ........................................................................... 398
034-523 Fax service disabled ........................................................................................ 390 034-741 Unable to Send Frame ..................................................................................... 398
034-524 Unable to cancel operation .............................................................................. 390 034-742 Frame Send Underrun Detected ...................................................................... 398
034-525 Specified Chainlink not exist ............................................................................ 390 034-743 Abnormal frame-sending DMA......................................................................... 398
034-526 Chainlink No. out of scope ............................................................................... 390 034-744 Unacceptable Channel..................................................................................... 399
034-527 Dial Control Error ............................................................................................. 391 034-745 Outgoing call to channel set............................................................................. 399
034-528 Cannot perform manual send........................................................................... 391 034-746 No usable lines................................................................................................. 399
034-529 No printable paper size .................................................................................... 391 034-747 Switching equipment congestion...................................................................... 399
034-530 DTMF I/F Timeout ............................................................................................ 391 034-748 Specified line cannot be used .......................................................................... 399
034-550 Downloader Fail ............................................................................................... 391 034-749 Network Conjestion Error ................................................................................. 399
034-700 GCPLock-G3DicepBusy-CodecHang .............................................................. 391 034-750 Network Error ................................................................................................... 400
034-701 Software Reset................................................................................................. 392 034-751 Temporary Network Error................................................................................. 400
Ver.1.2 09/2012
2-17
2-18 Ver.1.2
034-752 Destination terminal busy ................................................................................. 400 035-700 Modem faulty ................................................................................................... 409
034-753 Destination not responding............................................................................... 400 035-701 T1 Transmission Timeout ................................................................................ 409
034-754 No response from Destination.......................................................................... 400 035-702 Destination Receive Rejected.......................................................................... 409
034-755 Destination rejecting call .................................................................................. 400 035-703 DCN Receive at Phase B Send ....................................................................... 409
034-756 Destination Faulty............................................................................................. 401 035-704 Destination Polling Error .................................................................................. 409
034-757 Others (Normal, Semi-normal) ......................................................................... 401 035-705 DCS/NSS Resend Exceeded........................................................................... 410
034-758 Incorrect Destination Fax Dial No..................................................................... 401 035-706 Fallback Error................................................................................................... 410
034-759 No Relay Network Route.................................................................................. 401 035-707 Wrong Password/Receive Banned .................................................................. 410
034-760 No Line To Destination..................................................................................... 401 035-708 Post-message resend exceeded ..................................................................... 410
034-761 Incorrect Format Destination Fax No. .............................................................. 401 035-709 RTN Receive.................................................................................................... 411
034-762 Facility rejected ................................................................................................ 401 035-710 PIN Receive ..................................................................................................... 411
034-763 Com. Capability disallowed .............................................................................. 402 035-711 DCN Receive at Phase D ................................................................................ 411
034-764 Com. Capability not configured ........................................................................ 402 035-712 No response after 3 NSC................................................................................. 411
034-765 Error by service,feature limit............................................................................. 402 035-713 T2 timeout after sending FTT........................................................................... 411
034-766 Selected com. not implemented ....................................................................... 402 035-714 DCN Received after NSC/DTC ........................................................................ 411
034-767 Selected mode not implemented...................................................................... 402 035-715 Wrong Password-Polling Error......................................................................... 412
034-768 Restricted Digital Info. Only.............................................................................. 402 035-716 No past message-T2 Timeout.......................................................................... 412
034-769 Error by service, feature ................................................................................... 403 035-717 RTN Send ........................................................................................................ 412
034-770 Reply to status query........................................................................................ 403 035-718 Receive T1 Timeout......................................................................................... 412
034-771 Access information discarded .......................................................................... 403 035-719 Busy tone detected at Phase-B ....................................................................... 412
034-772 Inter-working connection error.......................................................................... 403 035-720 Unable to receive by remote ............................................................................ 412
034-773 Invalid Dial No. Specified ................................................................................. 403 035-721 DCN Received at Phase B............................................................................... 413
034-774 Invalid Line Specified ....................................................................................... 403 035-722 Wrong frame length of 300bps......................................................................... 413
034-775 Others (Invalid Message Class) ....................................................................... 404 035-723 No CD after receiving flag................................................................................ 413
034-776 Insufficient Required Info.................................................................................. 404 035-724 DCN Receive after sending FTT ...................................................................... 413
034-777 Undefined Message Type ................................................................................ 404 035-725 Remote has no Mailbox/Relay ......................................................................... 413
034-778 Incorrect Message or Type............................................................................... 404 035-726 PhaseC cannot receive-10 secs ...................................................................... 414
034-779 No information, or not defined .......................................................................... 404 035-727 50% Error during G3 Receive .......................................................................... 414
034-780 Invalid Information ............................................................................................ 404 035-728 C EOL cannot receive in 10 sec ...................................................................... 414
034-781 Call Status, Message Mismatch ....................................................................... 404 035-729 Carrier Down Detected .................................................................................... 414
034-782 Error cleared due to timeout............................................................................. 404 035-730 No CS with Phase-C High Speed .................................................................... 414
034-783 Other Errors (Operation, etc)............................................................................ 405 035-731 Fax V.8 Error.................................................................................................... 415
034-784 Destination No. Changed ................................................................................. 405 035-732 Fax V.34 PCH CD Off ...................................................................................... 415
034-785 Incompatible destination................................................................................... 405 035-733 Fax V.34 C/PCH CS None............................................................................... 415
034-786 Call identity not in use ...................................................................................... 405 035-734 Polling ERR at Remote Step V8 ...................................................................... 415
034-787 Call identity in use ............................................................................................ 405 035-735 No Doc. in Polling Box Step V8 ....................................................................... 415
034-788 Show other causes........................................................................................... 405 035-736 No reply DCN after sending CTC..................................................................... 415
034-789 G4 Presentation Illegal Event........................................................................... 406 035-737 No reply DCN after sending EOR .................................................................... 416
034-790 Line 0 (Ext) not connected ............................................................................... 406 035-738 No reply DCN after sending RR....................................................................... 416
034-791 Line 1 not connected ........................................................................................ 406 035-739 Fax T5 Timeout................................................................................................ 416
034-792 Line 2 not connected ........................................................................................ 406 035-740 Sending stopped after EOR Send.................................................................... 416
034-793 Line 3 not connected ........................................................................................ 406 035-741 ECM Phase C Flag Timeout ............................................................................ 416
034-794 Line 4 not connected ........................................................................................ 406 035-742 EOR Send or Receive...................................................................................... 417
034-795 Line 5 not connected ........................................................................................ 406 035-743 Remote cannot receive SUB............................................................................ 417
034-796 Dial Error (Incorrect Fax No. 2) ........................................................................ 407 035-744 Remote cannot receive password.................................................................... 417
034-797 Communication Parameter Error...................................................................... 407 035-745 PTX has no SEP capability .............................................................................. 417
034-798 Data Parameter Error ....................................................................................... 407 035-746 Busy-Cannot detect dial tone........................................................................... 417
034-799 Auto Dial without dial data................................................................................ 407 035-747 Abort while dialing............................................................................................ 418
035-748 Abort during transmission ................................................................................ 418
035-xxx FIP 035-749 No reply from remote station............................................................................ 418
035-550 Downloader Fail ............................................................................................... 409 035-750 Power Off during transmission......................................................................... 418
035-751 Doc. send operation canceled.......................................................................... 419 036-536 White Line Transfer Error (Decomp) ................................................................ 428
035-752 No. of Job Restriction Error.............................................................................. 419 036-537 No RTC during data convert ............................................................................ 428
035-753 Fax Memory Full .............................................................................................. 419 036-538 Doc. descriptor analysis error .......................................................................... 429
035-754 File management memory full.......................................................................... 419 036-539 Page Descriptor Analysis Error ........................................................................ 429
035-755 File Add Page Error.......................................................................................... 419 036-540 Text Unit Analysis Error ................................................................................... 429
035-756 Cannot add page.............................................................................................. 419 036-541 Page boundary without TU............................................................................... 429
035-757 No Receive Page ............................................................................................. 420 036-542 Relay Broadcast error in G4............................................................................. 429
035-758 No specified file or page................................................................................... 420 036-550 Downloader Fail ............................................................................................... 429
035-759 No specified job................................................................................................ 420 036-700 G4 Communication Error ................................................................................. 430
035-760 File common processing error.......................................................................... 420 036-701 Receiving variable N(R) error........................................................................... 430
035-761 File other processing error ............................................................................... 420 036-702 Info frame size exceeded (NI) .......................................................................... 430
035-762 Line cut during ISDN ........................................................................................ 420 036-703 Monitor/Unnumbered frame error..................................................................... 430
036-704 Undefined Command/Response 1104 ............................................................. 430
036-xxx FIP 036-705 N2 timeout of Receive Timer............................................................................ 430
036-500 Illegal PDRP Parameter ................................................................................... 423 036-706 SABM Wait Timeout in G4 ............................................................................... 430
036-501 Illegal RDPBP Parameter................................................................................. 423 036-707 UA wait Timeout in G4 ..................................................................................... 431
036-502 Illegal RDPBN Parameter ................................................................................ 423 036-708 Cannot establish link in G4 .............................................................................. 431
036-503 Illegal RDCLP Parameter................................................................................. 423 036-709 DISC receive before link close ......................................................................... 431
036-504 Illegal RDGR Parameter .................................................................................. 423 036-710 FRMR Receive (Z=1) ....................................................................................... 431
036-505 Undefined response ......................................................................................... 423 036-711 FRMR Receive (Y=1)....................................................................................... 431
036-506 Not negotiable .................................................................................................. 423 036-712 FRMR received (Z=1) W=1 .............................................................................. 431
036-507 RDPBP Receive at full capacity ....................................................................... 424 036-713 FRMR Receive (W=1)...................................................................................... 432
036-508 RDPBN Receive Terminal Error....................................................................... 424 036-714 Global Address Receive................................................................................... 432
036-509 RDPBN Receive Others................................................................................... 424 036-715 Line Open Timeout in G4 ................................................................................. 432
036-510 RDGR Receive................................................................................................. 424 036-716 Wrong LSI Send (Busy Timeout) ..................................................................... 432
036-511 Illegal procedure 1551...................................................................................... 424 036-717 Abnormal LSI operation ................................................................................... 432
036-512 Illegal CDS Parameter ..................................................................................... 424 036-718 Disconnection Notice Timeout ......................................................................... 432
036-513 Illegal CDC Parameter ..................................................................................... 425 036-719 C Line On but I Line Off ................................................................................... 433
036-514 Illegal CDE Parameter ..................................................................................... 425 036-720 C Line Off but I Line On ................................................................................... 433
036-515 Illegal CDD Parameter ..................................................................................... 425 036-721 I Line Off during Transmission ......................................................................... 433
036-516 Illegal CDR Parameter ..................................................................................... 425 036-722 Call cut during flag detect................................................................................. 433
036-517 Illegal CDPB Parameter ................................................................................... 425 036-723 Call cut while awaiting UA................................................................................ 433
036-518 Illegal CDCL Parameter ................................................................................... 425 036-724 Call cut while awaiting SABM........................................................................... 433
036-519 Undefined Command ....................................................................................... 425 036-725 Disc received before session ........................................................................... 433
036-520 Not Negotiable CDS Receive........................................................................... 426 036-726 Illegal header received ..................................................................................... 434
036-521 Not Negotiable CDC Receive........................................................................... 426 036-727 Illegal parameter of CC packet......................................................................... 434
036-522 CDD Receive Terminal Error ........................................................................... 426 036-728 Illegal parameter of CN packet......................................................................... 434
036-523 Other than above CDD receive ........................................................................ 426 036-729 Illegal parameter of DT packet ......................................................................... 434
036-524 CDR Receive Terminal Error ........................................................................... 426 036-730 Illegal parameter of RI packet .......................................................................... 434
036-525 Other than above CDR receive ........................................................................ 426 036-731 Illegal parameter of IT packet........................................................................... 435
036-526 Illegal CDUI (Normal Doc.)............................................................................... 427 036-732 Illegal parameter of CI packet .......................................................................... 435
036-527 Illegal CDUI (Operator Doc.) ............................................................................ 427 036-733 Illegal parameter of CF packet ......................................................................... 435
036-528 Illegal CDUI (Control Doc.)............................................................................... 427 036-734 Undefined Packet Received............................................................................. 435
036-529 Illegal CDUI (Monitor Doc.) .............................................................................. 427 036-735 CC Wait Timeout.............................................................................................. 435
036-530 CDSReceive-Illegal Document......................................................................... 427 036-736 CF Wait Timeout .............................................................................................. 435
036-531 DMA channel 1 illegal closing .......................................................................... 427 036-737 CI received before G4 session......................................................................... 436
036-532 DMA channel 2 illegal closing .......................................................................... 428 036-738 DT Packet P(S ), P(R ) Error............................................................................ 436
036-533 Cannot convert resources ................................................................................ 428 036-739 RR, RNR Packet P(S) Error ............................................................................. 436
036-534 Decode Error in Data Convert.......................................................................... 428 036-740 Busy Timeout ................................................................................................... 436
036-535 White Line Transfer Error (Compress) ............................................................. 428 036-741 SI received in transmission .............................................................................. 436
Ver.1.2 09/2012
2-19
2-20 Ver.1.2
036-742 SF received in transmission ............................................................................. 436 036-793 Select communication error ............................................................................. 444
036-743 DT Packet D Bit Error....................................................................................... 437 036-794 Line cut during ISDN mode.............................................................................. 445
036-744 G4 Wait for Reply Timeout ............................................................................... 437 036-795 Canceled by remote station ............................................................................. 445
036-745 G4 CN Wait Timeout ........................................................................................ 437 036-796 Sent without multiple sets ................................................................................ 445
036-746 G4 Data Link Disconnect Notice Timeout ........................................................ 437 036-797 Illegal procedure 1501 ..................................................................................... 445
036-747 Fast select response received.......................................................................... 437 036-798 Illegal RDEP Parameter ................................................................................... 445
036-748 Receive remote charge request ....................................................................... 437 036-799 Illegal RDDP Parameter................................................................................... 445
036-749 Abnormal LCGN ............................................................................................... 438
036-750 Illegal procedure 1301...................................................................................... 438 041-xxx FIP
036-751 Illegal TCA Parameter ...................................................................................... 438 041-500 Write to IOT-ROM error detection (During DLD method)................................. 447
036-752 Illegal TCR Parameter...................................................................................... 438 041-501 Write to IOT-NVM-ROM error detection (During DLD method) ....................... 447
036-753 Illegal TCC Parameter...................................................................................... 438 048-xxx FIP
036-754 Illegal TBR Parameter ...................................................................................... 438
048-500 IF-Module ROM Write Error ............................................................................. 449
036-755 Illegal TDT Parameter ...................................................................................... 438
036-756 Undefined transport block ................................................................................ 439 049-xxx FIP
036-757 TCA Wait Timeout ............................................................................................ 439 049-500 HCS1 ROM Write Error.................................................................................... 451
036-758 TCR Wait Timeout............................................................................................ 439 049-700 Out tray changed from stacker1....................................................................... 451
036-759 TCC Wait Timeout............................................................................................ 439 049-950 HCS1 MIX SIZE STACK Fail ........................................................................... 451
036-760 TBR Wait Timeout ............................................................................................ 439 049-973 Stacker Extraction button was pushed............................................................. 451
036-761 TDT block size error ......................................................................................... 439
036-762 G4 NetWork Disconnect Notice Timeout.......................................................... 440 062-xxx FIP
036-763 Illegal procedure 1401...................................................................................... 440 062-394 Cont PWBA Memory Fail ................................................................................. 453
036-764 Illegal CSS Parameter...................................................................................... 440 062-500 Write to IISS-ROM error detection (During DLD method) ................................ 453
036-765 Illegal CSE Parameter...................................................................................... 440 062-790 Possible Prohibited Originals ........................................................................... 453
036-766 Illegal CSA Parameter...................................................................................... 440
063-xxx FIP
036-767 Illegal CSUI Parameter..................................................................................... 440
063-500 Write to IISS-Extension-ROM error detection (During DLD method) ............... 455
036-768 Illegal CSCC Parameter ................................................................................... 441
036-769 Illegal RSSP Parameter ................................................................................... 441 071-xxx FIP
036-770 Illegal RSSN Parameter ................................................................................... 441 071-940 Tray#1 LiftUp NG ............................................................................................. 457
036-771 Illegal RSEP Parameter ................................................................................... 441
036-772 Illegal RSAP Parameter ................................................................................... 441 072-xxx FIP
036-773 Illegal RSUI Parameter..................................................................................... 441 072-940 Tray#2/TTM#2 LiftUp NG................................................................................. 459
036-774 Illegal RSCCP Parameter................................................................................. 441
036-775 Undefined command/response 1413 ............................................................... 442
073-xxx FIP
073-940 Tray#3/TTM#3 LiftUp NG................................................................................. 461
036-776 RSSN Receive ................................................................................................. 442
036-777 G4 Line Disconnect Notice Timeout................................................................. 442 074-xxx FIP
036-778 CSA received (wrong terminal) ........................................................................ 442 074-940 Tray#4 LiftUp NG ............................................................................................. 463
036-779 CSA Receive (Others)...................................................................................... 442
036-780 CSS Wait Timeout............................................................................................ 442 077-xxx FIP
036-781 RSSP Wait Timeout ......................................................................................... 443 077-911 Paper size mismatch, job contniue .................................................................. 465
036-782 RSAP Wait Timeout ......................................................................................... 443 077-967 Paper kind mismatch (APS job) ....................................................................... 465
036-783 RSEP Wait Timeout ......................................................................................... 443 077-968 Paper kind mismatch, job contniue .................................................................. 465
036-784 RSCCP Wait Timeout....................................................................................... 443
036-785 CSUI/RSUI Wait Timeout ................................................................................. 443 078-xxx FIP
036-786 Incorrect Password (RSSN) ............................................................................. 443 078-500 Write to HCF-ROM error detection (During DLD method) ............................... 467
036-787 Wrong Password-Polling Error for Remote ...................................................... 444 078-940 2000A3-HCF paper misset .............................................................................. 467
036-788 Poll Send Error at Remote ............................................................................... 444 078-941 2000A3-HCF size mismatch ............................................................................ 467
036-789 No Password for RSSP Receive ...................................................................... 444 078-942 4000A3HCF lower tray paper misset ............................................................... 467
036-790 Polling rejected by remote................................................................................ 444 078-943 4000A3HCF lower tray size mismatch ............................................................. 467
036-791 Set Password-RSSP Received ........................................................................ 444 093-xxx FIP
036-792 CSE Received after RSSP Send...................................................................... 444 093-434 Drum/Toner Cartridge K Near Empty............................................................... 469
093-435 Drum/Toner Cartridge Quality Empty............................................................... 469 116-331 Invalid Log Info................................................................................................. 482
093-940 Toner Y CRUM Comm Fail .............................................................................. 469 116-332 ESS Standard ROM Error ................................................................................ 482
116-333 LocalTalk Soft Fail............................................................................................ 483
102-xxx FIP 116-334 ESS NVRAM Data Compare Fail..................................................................... 483
102-311 USB Dongle Access Fail .................................................................................. 471 116-336 Redirector HD Fail............................................................................................ 483
102-312 USB Dongle Illegal MAC Address Fail ............................................................. 471 116-337 SNTP S/W Fail ................................................................................................. 483
102-313 USB Dongle Illegal IOT Speed Key Fail........................................................... 471 116-338 JBA fatal error .................................................................................................. 483
102-314 USB Dongle IOT Speed Setting Fail ................................................................ 471 116-339 JBA No HD....................................................................................................... 483
102-315 USB Dongle SW Key Setting Fail .................................................................... 471 116-340 Memory Not Enough ........................................................................................ 484
102-316 USB Dongle Supply Setting Setting Fail .......................................................... 471 116-341 ROM VER Incorrect ......................................................................................... 484
102-317 USB Dongle Page Pack Setting Fail ................................................................ 472 116-342 SESAMi Manager Fail...................................................................................... 484
102-318 USB Dongle Country Code Setting Fail ........................................................... 472 116-343 Main PWBA IC Fail .......................................................................................... 484
102-319 USB Dongle NVM List Setting Fail................................................................... 472 116-345 TokenRing Board Fail ...................................................................................... 484
102-356 EWS Soft Fail................................................................................................... 472 116-346 Formatter Fail................................................................................................... 485
102-380 MF UI cont Soft Fatal error............................................................................... 472 116-347 LocaTalk Board Fail ......................................................................................... 485
102-381 Data Link Layer Error (UI-Panel)...................................................................... 473 116-348 Redirecter Fail.................................................................................................. 485
102-382 Application Layer Command Error (UI-Panel).................................................. 473 116-349 SIF Fail to Call Pflite......................................................................................... 485
103-xxx FIP 116-350 AppleTalk Soft Fail ........................................................................................... 485
103-310 Hybrid Water Mark Not Exist............................................................................ 475 116-351 EtherTalk Soft Fail............................................................................................ 485
103-311 Hybrid Water Mark Setting Mismatch............................................................... 475 116-352 NetWare Soft Fail............................................................................................. 486
103-312 Hybrid Water Mark Not Exist (Back Side) ........................................................ 475 116-353 HDD Phisycal Fail ............................................................................................ 486
103-313 SW Option Fail (IISS Mem for HWM Not Exist) ............................................... 475 116-354 HDD Product Fail ............................................................................................. 486
116-355 Agent Soft Fail.................................................................................................. 486
112-xxx FIP 116-356 HDD Format Fail .............................................................................................. 486
112-700 Punch Dust Near Full ....................................................................................... 477 116-357 PostScript Error................................................................................................ 487
116-358 Salutation Soft Fail ........................................................................................... 487
116-xxx FIP 116-359 PLW Soft Fail ................................................................................................... 487
116-210 MediaReader Faital Error................................................................................. 479 116-360 SMB Soft Fail ................................................................................................... 487
116-211 MediaReader Cable No Joint ........................................................................... 479 116-361 Spool Fatal HDD .............................................................................................. 487
116-212 MediaLib SW Logic Fail ................................................................................... 479 116-362 SSDP Soft Fail ................................................................................................. 487
116-220 Downloader Initialization Fail ........................................................................... 479 116-363 BMLinkS/Print Service Soft Fail ....................................................................... 488
116-310 ESS Font ROM DIMM #2 Check Fail............................................................... 479 116-364 Timer Fail ......................................................................................................... 488
116-311 ESS Font ROM DIMM #3 Check Fail............................................................... 479 116-365 Spool Fatal ....................................................................................................... 488
116-312 HDD Encrypt Key Fail ...................................................................................... 479 116-366 Report Gen. Soft Fail ....................................................................................... 488
116-313 HDD Encrypt Set Up Fail ................................................................................. 480 116-367 Parallel IF Soft Fail........................................................................................... 488
116-314 Ethernet Address Fail....................................................................................... 480 116-368 Dump Print Fail ................................................................................................ 488
116-315 ESS RAM DIMM #1 W/R Check Fail ............................................................... 480 116-370 XJCL Fail.......................................................................................................... 489
116-316 ESS RAM DIMM #2 W/R Check Fail ............................................................... 480 116-371 PCL Decomp S/W Fail ..................................................................................... 489
116-317 Standard ROM DIMM Check Fail..................................................................... 480 116-372 P-Formatter Fail ............................................................................................... 489
116-318 Op. ROM DIMM Check Fail ............................................................................. 480 116-373 Dynamic DNS Soft Fail .................................................................................... 489
116-319 Mismatch Cont ROM and Panel config ............................................................ 481 116-374 Auto Switch Fail ............................................................................................... 489
116-320 STREAMZ Soft Fatal error ............................................................................... 481 116-375 I-Formatter Fail................................................................................................. 490
116-321 System Soft Fatal error .................................................................................... 481 116-376 Port 9100 Software Fail.................................................................................... 490
116-322 WebDAV S/W Fail............................................................................................ 481 116-377 Video DMA Fail ................................................................................................ 490
116-323 ESS NVRAM W/R Check Fail .......................................................................... 481 116-378 MCR Soft Fail................................................................................................... 490
116-324 Exception Fail................................................................................................... 481 116-379 MCC Soft Fail................................................................................................... 490
116-325 ESS Fan Fail .................................................................................................... 482 116-380 ESS Font ROM DIMM #1 Check Fail............................................................... 491
116-328 L2 Cache Fail ................................................................................................... 482 116-381 ABL Initialize Fail.............................................................................................. 491
116-329 Serial IF Soft Fail.............................................................................................. 482 116-382 ABL Phisycal Initialize Fail ............................................................................... 491
116-330 HDD File System Fail....................................................................................... 482 116-383 PIT Lib Failure.................................................................................................. 491
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2-22 Ver.1.2
116-384 DCS Software Fail............................................................................................ 491 116-771 Invalid JBIG Param DL Fixed........................................................................... 500
116-385 IDC Software Fail ............................................................................................. 492 116-772 Invalid JBIG Param D Fixed............................................................................. 500
116-386 Incorrect USB port used for FAX...................................................................... 492 116-773 Invalid JBIG Param P Fixed............................................................................. 500
116-387 MRC HW Fatal Error ........................................................................................ 492 116-774 Invalid JBIG Param YD Fixed .......................................................................... 500
116-388 No HD that Should Be ...................................................................................... 492 116-775 Invalid JBIG Param L0 Fixed ........................................................................... 500
116-389 No Add-On RAM that Should Be...................................................................... 492 116-776 Invalid JBIG Param MX Fixed.......................................................................... 501
116-390 Standard ROM and NVM Version Mismatch.................................................... 492 116-777 Invalid JBIG Param MY Fixed.......................................................................... 501
116-391 Illegal code (country/territory/size group) ......................................................... 493 116-778 Invalid JBIG Par VLENGTH Fixed ................................................................... 501
116-392 Machine Code Check Fail ................................................................................ 493 116-780 Attached Document Error ................................................................................ 501
116-393 AAA Manager S/W Fail .................................................................................... 493 116-790 Stapling Canceled............................................................................................ 501
116-394 AAA Manager detect illegal setting Auth. & Acct.............................................. 493
116-395 USB Soft Fail.................................................................................................... 494 117-xxx FIP
116-396 FIPS140 Self-Test Fail ..................................................................................... 494 117-310 WSD Scan S/W Fail......................................................................................... 503
116-397 AAAmgr illegal setting area coverage threshold. ............................................. 494 117-311 Wrong insertion of security enhancing kit ........................................................ 503
116-399 MUnder initialization for 10 minutes ................................................................. 494 117-312 Device Self Test Error...................................................................................... 503
116-700 Image Extension Kit Insufficient Memory ......................................................... 494 117-316 Contract Manager Software Fail ...................................................................... 503
116-701 Out of Memory-Duplex Fail .............................................................................. 495 117-317 Contract Manager PPP_contract Finishing Fail ............................................... 503
116-702 Print with Substitute Font ................................................................................. 495 117-318 Contract Manager PPP DC Command Fail ..................................................... 503
116-703 PostScript LANG Interprete ERR ..................................................................... 495 117-319 SD Card Program or Font Data Access Fail .................................................... 504
116-704 MediaReaderMedia No Insert(No Job)............................................................. 495 117-320 SD Card HW Fail ............................................................................................. 504
116-705 MediaReader Format Error(No Job)................................................................. 495 117-321 SD Card Invalid Type Fail ................................................................................ 504
116-706 MediaReader:File Attribute Read Error(No Job) .............................................. 495 117-322 SD Card Encrypt Fail ....................................................................................... 504
116-707 MediaReader:Image File Read Error(No Job).................................................. 495 117-323 SD Card File Access Fail ................................................................................. 504
116-708 MediaReader:File Attribute Read Error(In Job)................................................ 496 117-324 SD Card Other Product Fail ............................................................................. 505
116-709 MediaReader:Image File Read Error(In Job) ................................................... 496 117-325 Contract Manager RTC Hardware Fail ............................................................ 505
116-710 HP-GL/2 Memory Overflow .............................................................................. 496 117-326 ESS NVRAM SW Access Fail.......................................................................... 505
116-711 PLW Size/orientation mismatch ....................................................................... 496 117-327 ESS NVRAM (SD Card) HW Access Fail ........................................................ 505
116-712 Out of Area-Form REGI ERR ........................................................................... 496 117-328 Detect invalid combination of function for image log Fail ................................. 505
116-713 Job divided by HDD Full................................................................................... 496 117-329 SD Card Not Found Fail................................................................................... 506
116-714 HP-GL/2 Command ERR ................................................................................. 496 117-330 XBDS Soft Fail ................................................................................................. 506
116-715 Max Form to PLW Registered .......................................................................... 497 117-331 Uninitialize used HDD ...................................................................................... 506
116-716 MediaReader File Not Exist.............................................................................. 497 117-332 Uninitialize used NVM...................................................................................... 506
116-717 MediaLib:Not Excecute of New Request.......................................................... 497 117-333 Uninitialize used SD......................................................................................... 506
116-718 Selected PLW Form Not Registered ................................................................ 497 117-334 BMLinkS Manager Soft Fail ............................................................................. 507
116-719 XPIF Parameter Cancelled............................................................................... 497 117-335 Invalid NVM of Convert Fail ............................................................................. 507
116-720 PCL Memory Low,Page Simplified................................................................... 497 117-336 PCI Option No Support Device Fail ................................................................. 507
116-725 HDD full for Image Log..................................................................................... 497 117-337 PCIEX Option No Support Device Fail............................................................. 507
116-737 Out of Area-Data REGI ERR............................................................................ 498 117-338 SD Card Connection Fail ................................................................................. 507
116-738 Size/orientation mismatch ................................................................................ 498 118-xxx FIP
116-739 Out of Disk Area-Form/Logo REGI ERR .......................................................... 498 118-310 IPSEC Intenal Fail............................................................................................ 509
116-740 Arithmetic Error ................................................................................................ 498 118-311 GCP Soft Fatal Error........................................................................................ 509
116-741 Max Form to Not PLW Registered ................................................................... 498
116-742 Max Logo Registered ....................................................................................... 498 121-xxx FIP
116-743 Out of Buffer Area-Form/Logo REGI ERR ....................................................... 499 121-310 EPSV-Accessory Communication Fail ............................................................. 511
116-745 ART Command ERR ........................................................................................ 499 121-311 IC Card Auditron Passwd Fail .......................................................................... 511
116-746 Selected Form Not Registered ......................................................................... 499 121-312 IC Card Auditron Accessory Fail ...................................................................... 511
116-747 Invalid Page Margin.......................................................................................... 499 121-313 IC Card Auditron Software-key Fail ................................................................. 511
116-748 Page without Image Draw Data........................................................................ 499 121-314 Customize User Prompts Fail .......................................................................... 511
116-749 PostScript Font error ........................................................................................ 499 121-315 EP crypt setting Fail. ........................................................................................ 512
116-751 Booklet Aborted by HDD Fail ........................................................................... 500 121-316 EP Accessory conflicts with SecureAccess ..................................................... 512
116-752 Print job ticket description warning................................................................... 500 121-317 Continuous JOB setting missmatch of EPLyzer .............................................. 512
121-318 Auth/Accout Settings Is Not Supported............................................................ 512 123-358 Log EEPROM Write Error(UI-Panel)................................................................ 521
121-319 Fax Send Charging and Internet FAX Setting Confliction ................................ 512 123-362 No Object (UI-Panel)........................................................................................ 521
121-320 EP-SV Setting information conflict fail.............................................................. 513 123-368 Short of UI Memory (UI-Panel)......................................................................... 522
121-321 EP-DX Setting information conflict fail. ............................................................ 513 123-369 Invalid Interface Value (UI-Panel) .................................................................... 522
121-322 Controller Price Table Error ............................................................................. 513 123-370 Interface Length Fail (UI-Panel) ....................................................................... 522
121-323 Web EP Software Fail ...................................................................................... 513 123-371 Interface Parameter Fail (UI-Panel) ................................................................. 522
121-324 Fax Send Charging And Scan Setting Confliction............................................ 514 123-372 Interface Sequence Fail (UI-Panel).................................................................. 522
121-333 EPSV-EP M/C Communication Fail ................................................................. 514 123-373 Channel Fail (UI-Panel).................................................................................... 522
121-334 EPSV Login Fail ............................................................................................... 514 123-374 Invalid User Job ID (UI-Panel) ......................................................................... 522
121-335 EPSV Wake Up Answer Fail ............................................................................ 515 123-375 Internal Resource Fail (UI-Panel)..................................................................... 523
121-336 Unknown EP Accessory................................................................................... 515 123-376 Internal Memory Fail (UI-Panel) ....................................................................... 523
121-337 EP Accessory Self Diag Fail ............................................................................ 515 123-377 UI Timer Fail (UI-Panel) ................................................................................... 523
121-338 EPSV Answer Time Out................................................................................... 515 123-378 Interface Format Fail (UI-Panel)....................................................................... 523
121-339 Price Table Error .............................................................................................. 515 123-379 Dispatch Fail (UI-Panel) ................................................................................... 523
121-340 EP Accessory Miss Match................................................................................ 516 123-380 Copy Interface Fail (UI-Panel).......................................................................... 523
121-350 EPSV Logic Fail ............................................................................................... 516 123-381 Fax Interface Fail (UI-Panel) ............................................................................ 523
121-370 EP-DX - unexpected error................................................................................ 516 123-382 Scanner Interface Fail (UI-Panel)..................................................................... 524
123-383 Report Interface Fail (UI-Panel) ....................................................................... 524
123-xxx FIP 123-384 Server Access Fail (UI-Panel).......................................................................... 524
123-207 Comm Manager Target Fail (UI-Panel)............................................................ 517 123-385 Service Object Overflow (UI-Panel) ................................................................. 524
123-209 EVM Returns Wrong Value (UI-Panel)............................................................. 517 123-386 Invalid Service Object (UI-Panel) ..................................................................... 524
123-310 Send Queue Full (UI-Panel)............................................................................. 517 123-387 Invalid Service Object Attribute (UI-Panel)....................................................... 524
123-311 Receive Queue Full (UI-Panel) ........................................................................ 517 123-388 Attribute Fail (UI-Panel).................................................................................... 524
123-312 Diag mode change Fail (Punch unit type set) .................................................. 517 123-389 Argument Fail (UI-Panel) ................................................................................. 525
123-317 Receive Message Queue Full (UI-Panel)......................................................... 517 123-390 Job Parameter Fail (UI-Panel) ......................................................................... 525
123-318 Receive Finish Queue Full (UI-Panel).............................................................. 517 123-391 Job Actual Parameter Fail (UI-Panel) .............................................................. 525
123-320 NVM initialized for FCW composition............................................................... 518 123-392 Auditron Fail (UI-Panel).................................................................................... 525
123-322 Target Fail (UI-Panel)....................................................................................... 518 123-393 EP Fail (UI-Panel) ............................................................................................ 525
123-323 Address Fail (UI-Panel).................................................................................... 518 123-394 File Access Fail (UI-Panel)............................................................................... 525
123-325 Object Creation Fail (UI-Panel) ........................................................................ 518 123-395 NVM Fail (UI-Panel) ......................................................................................... 525
123-326 Memory Overflow (UI-Panel)............................................................................ 518 123-396 FF Fail (UI-Panel)............................................................................................. 526
123-327 Button Overflow (UI-Panel) .............................................................................. 518 123-397 MGR Fail (UI-Panel)......................................................................................... 526
123-328 UI Internal Fail with Out of Area ....................................................................... 519 123-398 Delay Release Queue Full (UI-Panel).............................................................. 526
123-329 UI Internal Fail with Invalid Coordinates........................................................... 519 123-399 Internal Fail (UI-Panel) ..................................................................................... 526
123-332 I/F Fail (Invalid Parameter CP)......................................................................... 519 123-400 JRM I/F Internal Fail (UI-Panel) ....................................................................... 526
123-333 I/F Fail (Impossible Communication)................................................................ 519
123-337 Frame Data Error with Invalid Data Type......................................................... 519 124-xxx FIP
123-341 Event Queue Full (UI-Panel) ............................................................................ 519 124-310 DC132 11 ......................................................................................................... 527
123-342 Event Queue Empty (UI-Panel)........................................................................ 520 124-311 DC132 09 ......................................................................................................... 527
123-343 Invalid Class (UI-Panel) ................................................................................... 520 124-312 DC132 12 ......................................................................................................... 527
123-344 Invalid Type (UI-Panel) .................................................................................... 520 124-313 DC132 10 ......................................................................................................... 527
123-345 Timer Queue Full (UI-Panel) ............................................................................ 520 124-314 DC132 01 ......................................................................................................... 527
123-346 Invalid Timer Number (UI-Panel) ..................................................................... 520 124-315 DC132 02 ......................................................................................................... 527
123-350 One Touch Key Fail (MCW) ............................................................................. 520 124-316 DC132 03 ......................................................................................................... 528
123-352 Sys EEPROM Read Error(UI-Panel)................................................................ 520 124-317 DC132 04 ......................................................................................................... 528
123-353 UI Cable Connect Error(UI-Panel) ................................................................... 521 124-318 DC132 07 ......................................................................................................... 528
123-354 Decrease in 24V Error(UI-Panel) ..................................................................... 521 124-319 DC132 08 ......................................................................................................... 528
123-355 Decreas in 5V Error(UI-Panel) ......................................................................... 521 124-320 SEEPROM Fail ................................................................................................ 528
123-356 FAX OTK Cable Connect Error(UI-Panel)........................................................ 521 124-321 Backup SRAM Fail ........................................................................................... 528
123-357 Sys EEPROM Write Error(UI-Panel)................................................................ 521 124-322 DC132 05 ......................................................................................................... 529
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2-24 Ver.1.2
124-323 DC132 06 ......................................................................................................... 529 124-709 Stapler sheets counts over warning................................................................. 537
124-324 All Billings Mismatch......................................................................................... 529 124-710 Output Tray changed from MailBoxSorter ....................................................... 538
124-325 Billing Restoration Fail...................................................................................... 529
124-326 IOT Speed Not Registered ............................................................................... 529 125-xxx FIP
124-327 IOT Speed Change SW Fail............................................................................. 530 125-311 PSWcont Unexpected Fail ............................................................................... 539
124-328 Punch Unit User Initial SetUp........................................................................... 530 127-xxx FIP
124-331 ESS ROM DIMM #1 Not Found ....................................................................... 530
127-210 DFE Communication Fail ................................................................................. 541
124-332 contract data mismatch .................................................................................... 530
127-211 DFE Parameter Error ....................................................................................... 541
124-333 ASIC Fail (Panther) .......................................................................................... 530 127-212 ExtPrint Check Mode Error .............................................................................. 541
124-334 Standard Font ROM Error ................................................................................ 530
127-213 ExtPrint I/F Mismatch....................................................................................... 541
124-335 Font ROM Not Found ....................................................................................... 531
127-220 DEF Communicaiton Error (video) ................................................................... 541
124-337 ESS Standard RAM Error................................................................................. 531 127-221 DEF Communicaiton Error (Command) ........................................................... 541
124-338 Same Font ROMs Found ................................................................................. 531
127-310 ESR Task Fatal error ....................................................................................... 541
124-339 ROM DIMM of Another Product Found ............................................................ 531
127-311 ExtPRTc Fatal Error......................................................................................... 542
124-340 CRUM Market fail ALL...................................................................................... 531 127-312 DFE Video Link Fail ......................................................................................... 542
124-341 CRUM Market fail MCU.................................................................................... 531
127-313 ESS Video Link Fail ......................................................................................... 542
124-342 CRUM Market fail SYS 1.................................................................................. 531
127-314 WSD Print S/W Fail.......................................................................................... 542
124-343 CRUM Market fail SYS 2.................................................................................. 532 127-315 ThinPrint S/W Fail ............................................................................................ 542
124-344 All Billings Metertypes Mismatch...................................................................... 532
127-320 DFE Critical Fail ............................................................................................... 542
124-345 Billing Meter Type Restoration Fail .................................................................. 532
127-337 JobTemplate HDD Write Error ......................................................................... 542
124-346 All Billing CountTypes Mismatch ...................................................................... 532 127-342 JobTemplate Monitor Fail ................................................................................ 543
124-347 Billing CountType Restoration Fail ................................................................... 532
127-353 LPD Soft Fatal error ......................................................................................... 543
124-348 All Modal Break Points Mismatch..................................................................... 532
127-354 FTP Server Software Fail................................................................................. 543
124-349 Modal Break Point Restoration Fail.................................................................. 533 127-396 MailIO Soft Fatal error...................................................................................... 543
124-350 CRUM OEM fail ALL ........................................................................................ 533
127-398 IPP Soft Fatal error .......................................................................................... 543
124-351 CRUM OEM fail MCU....................................................................................... 533
127-399 JME Soft Fatal error......................................................................................... 543
124-352 CRUM OEM fail SYS 1..................................................................................... 533 127-700 SIP Registration Fail ........................................................................................ 544
124-353 CRUM OEM fail SYS 2..................................................................................... 533
124-360 CRUM validation fail ALL ................................................................................. 534 133-xxx FIP
124-361 CRUM validation fail MCU................................................................................ 534 133-210 Fax Parameter incorrect .................................................................................. 545
124-362 CRUM validation fail SYS 1.............................................................................. 534 133-211 Fax Parameter Value Invalid............................................................................ 545
124-363 CRUM validation fail SYS 2.............................................................................. 534 133-212 Fax Read Erro No Data ................................................................................... 545
124-372 IOT sc Soft Fail................................................................................................. 534 133-213 Fax Read Error-Invalid Data ............................................................................ 545
124-373 IOT Manager SW Fail....................................................................................... 534 133-214 Fax USB Open Fail in Initializing ..................................................................... 545
124-374 IOT IM DeviceDriver SW Fail ........................................................................... 534 133-215 Fax USB Device Fatal Error............................................................................. 545
124-380 CRUM Market fail ALL (2) ................................................................................ 535 133-216 Fax USB Host Fatal Error ................................................................................ 545
124-381 CRUM Market fail MCU (2) .............................................................................. 535 133-217 Fax Manager Short of Memory ........................................................................ 546
124-382 CRUM Market fail SYS 1 (2) ............................................................................ 535 133-218 Fax Card Message Library Short of Memory ................................................... 546
124-383 CRUM Market fail SYS 2 (2) ............................................................................ 535 133-219 Fax Short of Work Memory .............................................................................. 546
124-390 CRUM OEM fail ALL (2) ................................................................................... 535 133-220 Fax Control task detects error.......................................................................... 546
124-391 CRUM OEM fail MCU (2) ................................................................................. 536 133-221 Fax Card not respond when system is Booting ............................................... 546
124-392 CRUM OEM fail SYS 1 (2) ............................................................................... 536 133-222 Fax Card does not respond intervally .............................................................. 546
124-393 CRUM OEM fail SYS 2 (2) ............................................................................... 536 133-223 Fax Card Reset................................................................................................ 546
124-700 Trimming Cancelled ......................................................................................... 536 133-224 Controller ROM Fax Card ROM mismatch ...................................................... 547
124-701 Output tray changed from Side Tray ................................................................ 536 133-225 Fax address book illegal setting....................................................................... 547
124-702 Output tray changed from Stacker ................................................................... 536 133-226 Illegal country code for Fax .............................................................................. 547
124-703 Booklet Tray to Center Tray ............................................................................. 536 133-280 Fax Option Slot1 Board Fail ............................................................................. 547
124-704 Envelop Folder Tray to Center Tra................................................................... 537 133-281 Received unknown message ........................................................................... 547
124-705 Punching Canceled .......................................................................................... 537 133-282 Fax Card download fail .................................................................................... 547
124-706 Folding Canceled ............................................................................................. 537 133-283 Fax report mail box not open ........................................................................... 547
124-708 Changed To Sub Tray ...................................................................................... 537 133-700 Staple/Punch Canceled ................................................................................... 548
133-710 Tray select fail. Used SMH instead. ................................................................. 548
134-xxx FIP
134-210 Fax Cont Parameter Invalid ............................................................................. 549
134-211 Fax Card Main Board Failure ........................................................................... 549
202-xxx FIP
202-399 JME Soft Fatal error ......................................................................................... 551
500-xxx FIP
500-030 DC612 Print NG By IOT Wait State ................................................................. 553
500-033 Diag Document Not Detected/Enough ............................................................. 553
500-035 Diag Document Invalid Size ............................................................................. 553
500-990 DC612 Print NG By Any Reason ..................................................................... 553
2.4 NET System Fault Check

2.4.1 Interface (Physical/Logical) ................................................................................... 555
2.4.2 ’Cannot connect to the network’ or ’Print is not found from the PC’ ...................... 555
2.4.3 No output is available, no data is printed .............................................................. 556
2.4.4 Printing can be performed but abnormally ............................................................ 556
2.4.5 Network-Related Details Check Flow.................................................................... 557
2.5 Log
2.5.1 Logging/Extraction Tools Functional Instructions.................................................. 565
2.5.2 Logging/Extraction Tools Operational Instructions................................................ 565
2.5.3 Colleting log by using [Logging/Extraction Tool. exe]............................................ 566
2.5.4 Collecting Logs by using [CoPAnDA2_e.exe] ....................................................... 567
2.6 Software Download

2.6.1 Software Download ............................................................................................... 571
2.7 List of Collected Reports by Job

2.7.1 List of Collected Reports by Job............................................................................ 573
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2-26 Ver.1.2
2.1.1 How to Troubleshoot 2.1.2 Glossary
Procedure The following terminology are used throughout the troubleshooting section. The meaning of these termi-
nology must be fully understood when performing problem analysis.
Troubleshooting procedures are roughly divided into two categories.
Level 1 Troubleshooting:
Level 1 Troubleshooting (Level 1 FIP) is the first step to diagnose a problem. Level 1 FIP asks you Common terms:
whether any Fault Code and other problematic symptoms exist, guiding you to Level 2 Trouble-
• Fault Code
shooting or BSD to resolve the problem.
This 6-digit code appears when the machine found problems. The first 3 digits show the Chain No.
Level 2 Troubleshooting:
Level 2 Troubleshooting is a diagnostic procedure of separating a problem by Fault Code, docu- that correspond with the Chain No. of BSD.
ment/paper jam and other problematic symptoms. Performing a FIP or an appropriate procedure in • Activate(Deactivate)
the check out list enables you to discover causes of a problem in a short period of time. To mechanically push (release) the actuator of the switch or the connected mechanical linkage.
• Fault Code: When a Fault Code alerts you to a machine failure, perform appropriate trouble- • Block
shooting items, by referring to Level 2 Troubleshooting. To place a sheet of document or paper on the photo sensor surface for detection.
Other troubleshooting: • Check
• Generic FIP: This is the generic check procedure for troubleshooting general electric parts such as
To visually check for operation failure of parts such as relay or mechanical linkage, and the failure
Motor, Relay, Solenoid, Switch and Sensor etc.
status of the parts.
Service Mode/UI Diagnostic Mode:
• Enter the Service mode.
This shows the purposes and usage of the diagnostic program for the machine, and how to read
diag data. To enter the Service mode by following the procedure described in Chapter 2 How to use the Ser-
vice Mode.
How to proceed troubleshooting and Cautions:
• Enter the UI Diag. mode.
• First, perform Level 1 FIP to categorize a problem. Second, proceed to an appropriate Level 2 FIP
or BSD to resolve the problem. To find the causes of the problem using FIP or check chart etc., thor- To enter the UI Diag. mode by following the procedure described in Chapter 2 How to use the UI
oughly read the instructions and follow the procedure properly. Sometimes, when two or more Diag. mode (UI Diagnostics mode).
causes exist, they cannot be identified at once, so the same FIP should be repeated. In this case, • Check the wire for a short circuit.
pay attention to a different judgment made in the process of the same FIP. Turn the power OFF. Measure the resistance between the wire and the frame using the ohm range
• The generic check procedure for the general electric parts (Motor, Relay, Solenoid, Switch and Sen- of a tester.
sor etc.) is not shown in each troubleshooting for some cases. In such a case, only the causes of • Check the wire for an open circuit.
the troubles are shown using the expressions below. Therefore, if you do not know how to check,
Turn the power OFF. Measure the resistance between both ends of the wire using the ohm range of
proceed to troubleshooting by referring to Generic FIP. a tester.
E.g. Enter DC330[xxx-xxx].Insert paper from the tray side. Does the indication show ’Low’? • Select DC330[xxx-xxx].
Y N
Enter DC330 Component Control by following the procedure described in the Service Mode section
Repair xxxxxx SENSOR using Sensor Failure FIP.
in Chapter 2. (Hereinafter for PC-Diag only) Then, either select the applicable parts from the desired
~ module or enter Chain Link No. [xxx-xxx] by selecting [Direct Code Input].
• Check the voltage level.
Table 1
Voltage Level Range
+3.5VDC (H) +3.33 ~ +3.68VDC
(L) 0.0 ~ +1.0VDC
+5VDC (H) +4.85 ~ +5.36VDC
(L) 0.0 ~ +1.0VDC
+12VDC (H) +11.4 ~ +12.6VDC
(L) 0.0 ~ +1.5VDC
Ver.1.2 09/2012 2.1 Preface

2-27
2.1.1 How to Troubleshoot 2-28 Ver.1.2
Table 1 2.1.3 How to use Controller FIP

Voltage Level Range Due to standardization of Controllers, some machines with different names have the common Controller
+13.3VDC (H) +12.64 ~ +13.97VDC installed. They also display the same Fault Code.
(L) 0.0 ~ +1.5VDC
2.3 Controller FIP in this manual describes all the Faults FIPs for the machine-independent Controllers.
+24VDC (H) +23.28 ~ +25.73VDC
(L) 0.0 ~ +3.0VDC
Therefore, some Fault FIPs are not displayed in some machines. In that case, they must be ignored.
Refer to the corrective actions for the displayed Fault to repair the trouble. The following shows the flow
• Exit the problem analysis procedure.
of actual use.
Mechanical problems: This phrase is used when moving to machine adjustment and parts replace-
ment. Read all the items (describing the main causes) and find out the causes of a problem by com- 1. Refer to the FIP corresponding to the displayed 6-digit Fault Code.
paring them with the symptoms shown by the machine.
2. Follow the instructions in the FIP and proceed with the corrective action.
• PL4.2: Refer to PL4.2 in Chapter 5 Parts List.
3. When the following items are stated in the corrective action, perform the appropriate corrective
• CH 6.2 Zone J4: Refer to 6.2 Zone J4 in Chapter 9 BSD. actions to repair the trouble. If the problem persists, obtain the logs and request Support G for sup-
• REP 4.1.3: Refer to REP 4.1.3 in Chapter 4. port to repair the trouble.
• ADJ 4.1.3: Refer to ADJ4.1.3 in Chapter 4. • Refer to ’OF-xx’.
• Replace the parts in sequence: When it is impossible to analyze causes of a problem further, • Perform ’NET System Failure Check’.
replace the parts in sequence. The part with a higher replacement frequency or higher possibility of • Obtain ’LOG’.
causing a problem is listed first for replacement. • Perform ’Software Download’.
Though the repair procedures for those are not stated in FIP, they are stated in a referenced sec-
tion. Refer to the referenced section to proceed with the procedures.
NOTE: Some codes in IOT Fault Code (024-xxx) are repeated in 2.2 IIT, IOT & Option FIP. In that
case, refer to the procedures in both sections.
NOTE: In OF-xxx, the replacing parts ’IISS PWB’, ’IOT PWB’, and ’ESS PWB’ are used. However,
they are also referred to as IIT/IPS PWB, MCU PWB, and Mother PWB respectively in some
machines. The function names need to be replaced with machine-specific PWB to perform replace-
ment.
2.1.4 Controller Chain-Link No. Definition Table 1
1. Chain No. Definition ChainNo Subsystem Name Description

Chain No. is used to identify the Controller module in which an error has occurred. X61 IOT (ROS) Detects ROS-related errors under Cont’s control.
X62 IISS Detects IIT-related errors under Cont’s control.
Table 1
X63 IISS(Ext) Detects IIT Extension Board-related errors under Cont’s con-
ChainNo Subsystem Name Description trol.
X02 CONT(UI-EWS) Detected by the EMS function module of the Controller. X65 DADF-250 Detects DADF-related errors under Cont’s control.
X03 CONT (IITsc) Detected by the IIT function module of the Controller. X71-X78 IOT(PH) Detects Paper Handling-related errors under Cont’s control.
X05 DADF Detected by the DADF function module of the Controller. X89 RegiCon Detects RegiCon-related errors under Cont’s control.
X10 Fusing Unit Detected by the Fusing Unit function module of the Control- X91 IOT(Xero) Detects Xero-related errors under Cont’s control.
ler. X92 IOT(ProCon) Detects Xero-related errors under Cont’s control.
X11 Sorter Detected by the MailBoxSorter function module of the Con- X93 IOT(Deve) Detects ProCon-related errors under Cont’s control.
troller. X94 IOT(Xfer) Detects Transfer-related errors under Cont’s control.
X12-X15 Finisher(OUT) Detects Finisher-related errors under the Cont’s control.
X16 ESS (Back End) Detected by the DADF function module of the Controller. 2. Link No. Definition and Error Classification
X17 ESS (Front End) Detected by the DADF function module of the Controller. Classifications of the occurred errors are identified by Link No.
X18 Network Connect Detects Network Connect-related errors under Cont’s con-
trol. Table 2
X21 CONT (EP) Detects EP-related errors under Cont’s control. Link No Error Classification Description
X22 EP Acc side Detects EP Accessory-related errors under Cont’s control. 210~299 Local Fail This is an error that must not occur, or ’Failure’.
X23 Panel (Web included) Detects Panel-related errors under Cont’s control. Some parts of the service or service function that uses an acces-
X24 CONT (IOTsc) Detects IOTsc-related errors under Cont’s control. sory or connected device cannot operate because the accessory
or connected device cannot operate.
X25 CONT (PSW I/F) Detects PSWI/F-related errors under Cont’s control.
CE Diag functions are available. However, a user can clear user
X26 CONT (JRM and others) Detects JRM-related errors under Cont’s control.
installed options by replacing them.
X27 CONT (external I/F) Detects External IF-related errors under Cont’s control.
210~299 Service Fail This is an error that must not occur, or ’Fatal Failure’.
X31 CONTExtension Board Detects Extension Board-related errors under Cont’s control. Fax services and Media services cannot be provided because
X33 CONT (FAX) Detects FAX-related errors under Cont’s control. the USB-IF connected FaxCard/MediaDrive machine, etc. has a
X34 FaxCard FaxCard Mother detects errors. failure/abnormal operation in an externally connected part or
even in the same machine package.
X35 FaxCard(G3) The G3 function module of FaxCard detects errors.
However, the services that do not affect the faulty part, such as
035-5xx is for FAXmini.
Copy Service and Scan Service, can be executed.
X36 FaxCard(G4) The G4 function module of FaxCard detects errors.
310~399 System Fail/Sub Sys- This is an error that must not occur, or ’Fatal Failure’.
X38 DGS(MDSS) Detects MDSS-related errors under Cont’s control. tem Fail Users can only perform recovery by turning the power OFF then
X39 DGS(MDS) Detects MDS-related errors under Cont’s control. ON. The machine cannot perform system or subsystem opera-
X41 IOT(Mgr) Detects Manager-related errors under Cont’s control. tions and it needs maintenance.
X42 IOT(Drive) Detects Drive-related errors under Cont’s control. The Diag. functions can be operated for CE purpose but the sys-
tem fail at Cont initialization (startup) guarantees only the DC131
X45 IOT(IM) Detects IM-related errors under Cont’s control.
NVM Read/Write and DC132 operations. Other Diag. may be
X46 IOT(HVPS) Detects HVPS-related errors under Cont’s control. operated but not guaranteed.
X47 IOT(OutCon) Detects OutCon-related errors under Cont’s control.
X48 IF Module Detects errors related to IF for HCS/Finisher under Cont’s
control.
X49 HCS Detects HCS-related errors under Cont’s control.
X50 Cont(JAM-Zone) Detects JAM-related errors under Cont’s control.
Ver.1.2 09/2012 2.1.1 How to Troubleshoot

2-29
2.1.1 How to Troubleshoot 2-30 Ver.1.2
Table 2
Link No Error Classification Description
400~498 Time Bomb (Informa- This fail occurs in normal operation, so it is not referred to
tion) as ’Failure’ but needs ’Any Actions’.
Notify the machine state in which user operation is temporarily
limited and ’why the machine cannot be operated immediately’.
Notify the expected life (ERU life expectation) of consumable
replacement parts.
600~699 Hidden Fail or History This is not defined as ’Failure’.
This is a fault that does not affect job operations and does not
need to notify users. This may be repaired automatically by the
machine.
700~799 Job Fail This also occurs in normal operation and is not defined as
’Failure’.
This failure occurs when the system detects that job operation
cannot be continued. At the time when error is detected, the pro-
cess is aborted.
This is a fault that can be recovered by repeating the operation. If
the fault persists after repeating the operation, it becomes a
’Trouble’.In this case, a software failure may cause the trouble.
700~799 Warning This also occurs in normal operation and is not defined as
’Failure’.
Warning is issued only during job execution. If a user operation
instruction cannot be performed as desired due to [any condi-
tions], the job is continued by changing the settings in the device
and the message [Job is continued by changing settings] is dis-
played in the panel.
910~990 Operation Error/Notice This also occurs in normal operation and is not defined as
Error ’Failure’.
At the time when error is detected, the job is paused and the user
interruption screen is displayed in the panel.
This is a fault with which the job can be continued by clearing the
cause.
A
005-121 DADF Feed Out Sensor On Jam Y N

Replace the DADF Feed Motor. (PL 51.9)
BSD-ON: CH5.4
Replace the DADF PWB. (PL 51.3)
After feeding started (DADF Feed Motor On (CW)) in 2 Sided mode, the DADF Feed Out Sensor did not
turn On (H) within the specified time.
Check the following:
• The document path for foreign substances
Procedure • The DADF Feed/Nudger Roll for contamination, wear, and revolution failure
Enter the Diag Mode, input DC330[005-205] and turn it ON.
• The DADF Feed Out Sensor Actuator for disengagement, drag, and damage
Remove the DADF Rear Cover and block the DADF Feed Out Sensor with paper, etc. Does the display
change to High? 005-122 DADF Simplex/Side 1 Pre Regi Sensor On Jam
Y N BSD-ON: CH5.4
Disconnect the DADF Feed Out Sensor connector J769. Does the display change to High?
Y N • After Pre Feed started for the first sheet (DADF Feed Motor On (CW)) in 1 Sided and 2 Sided
Check the wire between the DADF Feed Out Sensor J769-2 and the DADF PWB J758-2 for a modes, the DADF Pre-Regi Sensor did not turn On (H) within the specified time.
short circuit. If no problems are found, replace the DADF PWB. (PL 51.3)
• After Pre Feed started for the second sheet onwards (DADF Feed Motor On (CW)) in 2 Sided mode,
the DADF Pre-Regi Sensor did not turn On (H) within the specified time.
Is the voltage between J769-1 (+) and J769-3 (-) +5VDC?
Y N Procedure
Check the wires between the DADF PWB J758-3 and the DADF Feed Out Sensor J769-1, as Enter the Diag Mode, input DC330[005-206] and turn it ON.
well as between the DADF PWB J758-1 and the DADF Feed Out Sensor J769-3 for open Remove the Feeder Housing and block the DADF Pre Regi Sensor with paper, etc.. Does the display
circuits and poor contacts. change to High?
Y N
Replace the DADF Feed Out Sensor. (PL 51.9) Disconnect the DADF Pre Regi Sensor connector J781.. Does the display change to High?
Y N
Press the Stop button. Check the wire between the DADF Pre Regi Sensor J781-2 and the DADF PWB J761-11 for a
Enter DC330[005-001] (DADF Feed Motor) and turn it ON. Does the DADF Feed Motor operate? short circuit. If no problems are found, replace the DADF PWB. (PL 51.3)
Y N
Is the voltage between the DADF Feed Motor J769-5/2 (+) and the GND (-) +24VDC? Is the voltage between J781-1 (+) and J781-3 (-) +5VDC?
Y N Y N
Is the voltage between the DADF PWB J754-1/7 (+) and the GND (-) +24VDC? Check the wires between the DADF PWB J761-12 and the DADF Pre Regi Sensor J781-1, as
Y N well as between the DADF PWB J761-10 and the DADF Pre Regi Sensor J781-3 for open
Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC? circuits and poor contacts.
Y N
Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2. Replace the DADF Pre Regi Sensor. (PL 51.7)
Replace the DADF PWB. (PL 51.3) Press the Stop button.
Enter DC330[005-001] (DADF Feed Motor) and turn it ON.. Does the DADF Feed Motor operate?
Check the wires between the DADF PWB J754-1 and the DADF Feed Motor J764-5, as well as Y N
between the DADF PWB J754-7 and the DADF Feed Motor J764-2 for open circuits and poor Is the voltage between the DADF Feed Motor J764-5/2 (+) and the GND (-) +24VDC?
contacts. Y N
Is the voltage between the DADF PWB J754-1/7 (+) and the GND (-) +24VDC?
Turn the power OFF and disconnect J754 from the DADF PWB. Y N
Measure the wire wound resistance of the Motor. Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC?
• Between J754 pin-1 and J754 pin-2/3 Y N
• Between J754 pin-7 and J754 pin-5/6 Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2.
Is the resistance approx. 1Ohm for all?
A A B C D
Ver.1.2 09/2012 2.2 Product FIP
2-31
A
CHAIN
B
5C D 2-32 A Ver.1.2
Replace the DADF PWB. (PL 51.3) Press the Stop button.
Enter DC330[005-001] (DADF Feed Motor) and turn it ON.. Does the DADF Feed Motor operate?
Check the wires between the DADF PWB J754-1 and the DADF Feed Motor J764-5, as well as Y N
between the DADF PWB J754-7 and the DADF Feed Motor J764-2 for open circuits and poor Is the voltage between the DADF Feed Motor J764-5/2 (+) and the GND (-) +24VDC?
contacts. Y N
Is the voltage between the DADF PWB J754-1/7 (+) and the GND (-) +24VDC?
Turn the power OFF and disconnect J754 from the DADF PWB. Y N
Measure the wire wound resistance of the Motor. Is the voltage between the DADF PWB J753-2 (+) and the GND (-) +24VDC?
• Between J754 pin-1 and J754 pin-2/3 Y N
• Between J754 pin-7 and J754 pin-5/6 Refer to BSD CH5.1 and check the +24VDC circuit to the DADF PWB J753-2.

Y N
Check the wires between the DADF PWB J754-1 and the DADF Feed Motor J764-5, as well as
Replace the DADF Feed Motor. (PL 51.9)
between the DADF PWB J754-7 and the DADF Feed Motor J764-2 for open circuits and poor
contacts.
Turn the power OFF and disconnect J754 from the DADF PWB.
Check the following: Measure the wire wound resistance of the Motor.
• The document path for foreign substances
• Between J754 pin-1 and J754 pin-2/3
• Overly strong Retard pressure
• Between J754 pin-7 and J754 pin-5/6
• The DADF Pre Regi Sensor Actuator for disengagement, drag, and damage
005-123 DADF Simplex/Side 1 Regi Sensor On Jam Y N
BSD-ON: CH5.5 Replace the DADF Feed Motor. (PL 51.9)
After Pre Regi operation started (DADF Feed Motor On(CCW)), the DADF Regi Sensor did not turn ON Replace the DADF PWB. (PL 51.3)
within the specified time
• The document path for foreign substances.
Procedure
• The Transportation Roll for contamination, wear, and revolution failure.
Enter the Diag Mode, input DC330[005-110] and turn it ON.
Open the DADF Feeder Assy and turn On the DADF Regi Sensor with paper, etc.. Does the display
change to "H" (opposite to the voltage level)? 005-125 DADF Regi Sensor Off Jam
Y N
BSD-ON: CH5.5
Remove the DADF Rear Cover. Is the voltage between the DADF PWB J761-14 (+) and the
GND (-) +5VDC?
After the DADF Pre Regi Sensor turned OFF, the DADF Regi Sensor did not turn OFF within the
Y N
specified time.
Is the voltage between the DADF Regi Sensor J782-2 (+) and the GND (-) +5VDC?
Cause/Action
Y N Check the following:
Check the connection between the DADF Regi Sensor J782-2 and the DADF PWB J761-14 for
an open circuit and poor contact. • Transportation failure due to foreign substance in the document path
• The surface of the roll for foreign substance
Is the voltage between the DADF Regi Sensor J782-1 (+) and J782-3 (-) +5VDC? • The surface of the roll for wear
Y N
• DADF Regi Motor: DC330[005-026] (PL 51.9)
Check the wires between the DADF PWB J761-15 and the DADF Regi Sensor J782-1, as well
as between the DADF PWB J761-13 and the DADF Regi Sensor J782-3 for open circuits and • DADF Feed Motor: DC330[005-001] (PL 51.9)
poor contacts. • The circuit between the DADF Regi Sensor and the DADF PWB
• The circuit between the DADF Pre Regi Sensor and the DADF PWB
Replace the DADF Regi. Sensor. (PL 51.7) • DADF Regi Sensor: DC330[005-110] (PL 51.7)
A
• DADF Pre Regi Sensor: DC330[005-206] (PL 51.7) • After the DADF Regi Sensor turned OFF at Invert of the last document, the DADF Inverter Sensor
• DADF PWB failure. (PL 51.3) did not turn OFF within the specified time.
• During the Invert where there is a next document, after the Read Speed Control operation started
(DADF Regi Motor On (CCW)), the DADF Inverter Sensor did not turn OFF within the specified time.
005-131 DADF Inverter Sensor On Jam (During Invert)
Cause/Action
BSD-ON: CH5.5
After the DADF Regi Sensor turned ON at Invert, the DADF Inverter Sensor did not turn ON within the
• Transportation failure due to foreign substance in the document path
specified time.
Cause/Action • The surface of the roll for wear
Check the following: • DADF Regi Motor: DC330[005-026] (PL 51.9)
• The circuit between the DADF Regi Sensor and the DADF PWB
• Transportation failure due to foreign substance in the document path, or foreign substance on the • The circuit between the DADF Inverter Sensor and the DADF PWB
surface of the roll • DADF Regi Sensor: DC330[005-110] (PL 51.7)
• The surface of the roll for wear • DADF Inverter Sensor: DC330[005-211] (PL 51.7)
• DADF Regi Motor: DC330[005-026] (PL 51.9) • DADF PWB failure. (PL 51.3)
• The circuit between the DADF Inverter Sensor and the DADF PWB
• DADF Regi Sensor: DC330[005-110] (PL 51.7)
005-135 DADF Side 2 Pre Regi Sensor On Jam
BSD-ON: CH5.4
• DADF Inverter Sensor: DC330[005-211] (PL 51.7)
• DADF PWB failure. (PL 51.3) After the Invert operation started (DADF Regi Motor On (CW)) at Invert, the DADF Pre Regi Sensor did
not turn ON within the specified time.
005-132 DADF Inverter Sensor On Jam
BSD-ON: CH5.5
Cause/Action
After the Read Speed Control operation started (DADF Regi Motor On (CCW)), the DADF Inverter
Sensor did not turn ON within the specified time. • Transportation failure due to foreign substance in the document path
Cause/Action • The surface of the roll for wear
Check the following: • DADF Regi Motor: DC330[005-026] (PL 51.9)
• DADF Pre Regi Sensor: DC330[005-206] (PL 51.7)
• DADF PWB failure. (PL 51.3)
• The surface of the roll for wear
• The Invert Gate for operation failure
• Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid)
• The circuit between the DADF Inverter Sensor and the DADF PWB DC330[005-072] (PL 51.4)
005-136 DADF Side 2 Regi Sensor On Jam
BSD-ON: CH5.5
005-134 DADF Inverter Sensor Off Jam (During Invert) After the DADF Pre Regi Sensor turned ON at Invert, the DADF Regi Sensor did not turn ON within the
specified time.
BSD-ON: CH5.5
Ver.1.2 09/2012 CHAIN 5

2-33
CHAIN 5 2-34 Ver.1.2
Cause/Action Cause/Action
Check the following: Check the following:
• Transportation failure due to foreign substance in the document path • Transportation failure due to foreign substance in the document path
• The surface of the roll for foreign substance • The surface of the roll for foreign substance
• The surface of the roll for wear • The surface of the roll for wear
• DADF Feed Motor: DC330[005-001] (PL 51.9) • DADF Regi Motor: DC330[005-026] (PL 51.9)
• Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid) • DADF Feed Motor: DC330[005-001] (PL 51.9)
DC330[005-072] (PL 51.4) • The circuit between the DADF Regi Sensor and the DADF PWB
• The circuit between the DADF Pre Regi Sensor and the DADF PWB • DADF Regi Sensor: DC330[005-110] (PL 51.7)
• DADF Pre Regi Sensor: DC330[005-206] (PL 51.7) • The circuit between the DADF Pre Regi Sensor and the DADF PWB
• The circuit between the DADF Regi Sensor and the DADF PWB • DADF Pre Regi Sensor: DC330[005-206] (PL 51.7)
• DADF Regi Sensor: DC330[005-110] (PL 51.7) • DADF PWB failure. (PL 51.3)
005-139 DADF Inverter Sensor Off Jam 005-146 DADF Pre Regi Sensor Off Jam
BSD-ON: CH5.5 BSD-ON: CH5.4
• After the DADF Regi Sensor turned OFF in the Scan operation, the DADF Inverter Sensor did not • After the DADF Feed Out Sensor turned OFF in 1 Sided mode, the DADF Pre Regi Sensor did not
turn OFF within the specified time. turn OFF within the specified time.
• During the 1 Sided mode scan operation where there is a next document, after the Next Document • After the DADF Regi Motor turned ON in 2 Sided mode, the DADF Pre Regi Sensor did not turn
Scan Read Speed Control started (DADF Regi Motor On (CCW)), the DADF Inverter Sensor did not OFF within the specified time.
turn OFF within the specified time.
Cause/Action
Cause/Action Check the following:
• The surface of the roll for wear
• The surface of the roll for wear • DADF Regi Motor: DC330[005-026] (PL 51.9)
• The Invert Gate for operation failure • The Invert Gate for operation failure
• DADF Regi Motor: DC330[005-026] (PL 51.9) • Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid)
• Check if the Exit Roll is nipping properly. (Including the operations of Exit Nip Release Solenoid) DC330[005-072] (PL 51.4)
DC330[005-072] (PL 51.4)
005-147 DADF Pre Regi Sensor Off Jam (Invert)
• DADF PWB failure. (PL 51.3) BSD-ON: CH5.4
005-145 DADF Regi Sensor Off Jam (Invert) After the DADF Regi Motor turned ON at Invert, the DADF Pre Regi Sensor did not turn OFF within the
BSD-ON: CH5.5 specified time.
After the DADF Pre Regi Sensor turned OFF at Invert, the DADF Regi Sensor did not turn OFF within the Cause/Action
specified time. Check the following:

• The surface of the roll for foreign substance • B5 SEF, plus 11 x 15 SEF, 11 x 17 SEF, A4 LEF, A3 LEF
• The surface of the roll for wear • 16K SEF, plus 11 x 15 SEF, 11 x 17 SEF, A4 LEF, and A3 LEF
• The circuit between the DADF Regi Sensor and the DADF PWB 005-198 Too Short Size Jam
BSD-ON: CH5.4
• DADF Inverter Sensor: DC330[005-211] (PL 51.7) The system detected a document with a length shorter than 115mm in the Slow Scan Direction.
Cause/Action
Check the document size a user has scanned. If its length is within the available range for DADF feeding,
005-194 Mixed Size Mismatch Jam check the circuit between the DADF Pre Regi Sensor, the DADF Feed Out Sensor, and the DADF PWB.
BSD-ON: CH5.3 If no problems are found, replace the DADF PWB. (PL 51.3)
In Mixed Size Originals, it was detected that the size in the Fast Scan Direction was different from the
width of the document guide.
005-199 Too Long Size Jam
BSD-ON: CH5.4
Cause/Action
The system detected a document with the following length in the Slow Scan Direction:
• 1 Sided mode: 672.4mm or longer
• Check that the DADF Tray Set Guide operates normally
• 2 Sided mode: 480.1mm or longer
• The circuit between the DADF Tray Set Guide Sensor 1-3 and the DADF PWB
• DADF Tray Set Guide Sensor 1-3: DC330[005-215/216/217] (PL 51.10)
Cause/Action
Check the document size a user has scanned. If its length is within the available range for DADF feeding,
005-196 Original Size Mismatch With No Mixed check the circuit between the DADF Pre Regi Sensor, the DADF Feed Out Sensor, and the DADF PWB.
BSD-ON: CH5.4 If no problems are found, replace the DADF PWB. (PL 51.3)
A document in a different size from the first document was detected in the No Mixed mode. 005-210 DADF Download Fail
BSD-ON: CH3.4
Cause/Action
Check the following: When the IISS starts up (Power ON/Sleep recovery), it was detected that the DADF is in Download
Mode.
• DADF Tray Set Guide Sensor 1-3: DC330[005-215/216/217] (PL 51.10)
• DADF APS Sensor 1: DC330[005-218] (PL 51.7) Cause/Action
• Document Tray Size Sensor 1/2: DC330[005-221/222] (PL 51.10) Perform the DADF software download.
If no problems are found, replace the DADF PWB. (PL 51.3)
005-197 Prohibit Combine Size Jam

BSD-ON: CH5.4
A prohibited size combination was detected.
Cause/Action
Explain to the customer that the following combinations are prohibited.
• 5.5 x 8.5 SEF and all the other document sizes
• A5 SEF and all the other document sizes
Ver.1.2 09/2012 CHAIN 5

2-35
Blank-UI (ESS LED Status List) Table 1

LED Pattern 1:On/0:Off
Table 1 Areas in trouble/ Relations ChainLinkStatus and
contents 8 7 6 5 4 3 2 1 hip with situation
LED Pattern 1:On/0:Off
Areas in trouble/ Relations ChainLinkStatus and When blinking:Expansion 0 0 1 0 1 0 1 0 16-341 Expansion FOntROM check
contents 8 7 6 5 4 3 2 1 hip with situation Font is abnormal. 16-340 was completed.
All LED won't light on.: 1 1 1 1 1 1 1 1 - Initial conditions in turning When blinking:LUKE is 0 0 1 1 0 1 0 0 116-343 LUKE diagnostics was
Poor power supply ? Poor on the power abnormal. completed.(IO controller)
ASSY? When blinking:P4E is 0 0 1 1 1 0 0 0 116-343 Panther4E diagnostics was
Won't be lit off.: Fatal 0 0 0 0 0 0 0 0 - First, put out the LED. abnormal. completed. (IOTVideoASIC)
defects in the ESS. Program execution was When staying on:ESS is 0 0 1 1 1 0 1 1 116-369 SEEP Check was
ROM mistake / Poor started. (ROM execution?) abnormal. 16-351 completed.
contact in the DIMM 16-350
0x0 stop: Not installed 0 0 0 0 0 0 0 1 - SDRAM configuration was When staying on:ESS/UI is 0 0 1 1 1 1 0 1 16-362 UI Check was completed.
SDRAM-DIMM. Or the completed. abnormal. 116-319
SDRAM-DIMM is
When blinking:ESS/NVM is 0 1 0 0 0 0 1 0 116-323 NVRAM diagnostics was
abnormal. abnormal. 16-345 completed.
Status 0 0 0 0 0 0 1 1 - PCI initialization was When blinking:ESS/NVM is 0 1 0 0 0 1 0 0 16-342 RTC diagnostics was
completed.
abnormal. completed.
Status 0 0 0 0 0 1 0 0 - LUKE initialization was
When staying on:ESS is 0 1 0 0 1 0 0 0 116-323 SEEP Check was
completed.(Peripheral I/O
abnormal. 16-345 completed.
initialization)
When blinking:ESS/IITIF is 0 0 1 1 1 0 1 0 16-315 IITIF diagnostics was
Status 0 0 0 0 0 1 0 1 - RAM the first 64MB abnormal. 16-316 completed.
clearance was completed.
16-317
Status 0 0 0 0 0 1 1 0 - RAM the first 64MB 16-318
clearance was completed.
When blinking:ESS/ 0 1 1 0 0 1 0 0 16-365 USB2.0 Device diagnostics
When blinking: When 0 0 0 0 0 0 1 1 - PCI 1 reset wasn't canceled. USB2.0Device is was completed.
booting, canceling the PCI abnormal.
1 was failed. (Ieyasu
When blinking:ESS/ 0 1 1 0 1 0 0 0 16-364 USB2.0 Host diagnostics
Unique)
USB2.0Host is abnormal. was completed.
When blinking: When 0 0 0 0 1 0 0 0 - PCI 2 reset wasn't canceled. When staying on:Standard 0 1 1 0 1 0 1 0 124-339 Standard ROM check was
booting, canceling the PCI
ROM is abnormal. 116-317 completed.
2 was failed. (Ieyasu 16-336
Unique)
16-335
When blinking:Standard 0 0 1 0 0 1 0 0 116-315 Standard RAM test was 16-337
SDRAM-DIMM is faulty. 16-330 completed.
Under power saving 1 0 0 0 0 0 0 0 Moving to Power
When blinking:Expansion 0 0 1 0 0 1 0 0 116-316 Expansion RAM test was Save(Standby->LowPower)
SDRAM-DIMM is faulty. 16-331 completed. Under power saving 1 0 0 0 0 0 0 1 Under power saving
(LowPower)
Status 0 0 0 1 0 0 0 0 MiniOS transfered to CORE
Under power saving 1 0 0 0 0 0 1 0 Under power saving (Sleep)
(DIAG).
Under power saving 1 0 0 0 0 0 1 1 Moving to Power Save
When blinking:Standard 0 0 1 0 0 0 1 0 124-339 Standard ROM check was
(LoÇóPower->Sleep)
ROM is abnormal. 116-317 completed.
16-336 Under power saving 1 0 0 0 0 1 0 0 Under power saving
(SemiLowPower)
When blinking:Standard 0 0 1 0 1 0 0 0 116-380 Standard FOntROM check
Under power saving 1 0 0 0 0 1 0 1 Moving to Power Save
Font is abnormal. 116-310 was completed.
(Sleep->SemiLowPower)
16-338
16-339
Table 1 005-285 DADF Nudger Lift Up Fail
LED Pattern 1:On/0:Off BSD-ON: CH5.1
Areas in trouble/ Relations ChainLinkStatus and
contents 8 7 6 5 4 3 2 1 hip with situation
After the DADF Nudger Motor started reverse rotation, the DADF Nudger Sensor did not turn ON within
Under power saving 1 0 0 0 0 1 1 1 Moving to Power Save 350ms. Or, after the DADF Nudger Motor started forward rotation, the DADF Nudger Sensor did not turn
(SemiLowPower->Sleep) OFF within 250ms.
Under power saving 1 0 0 0 1 0 0 1 Exiting the power save
mode(Low Power->Standby) Cause/Action
Under power saving 1 0 0 0 1 0 1 0 *Exiting the power save Check the following:
mode(Sleep->Standby)
Under normal operation 1 1 1 1 1 1 1 1 VxWORKS boot was • DADF Nudger Sensor: DC330[005-225] (PL 51.5)
completed. • DADF Nudger Motor: DC330[005-090] (PL 51.5)
Normal operation, exiting
• The DADF Nudger Motor Drive Gear for revolution failure and damage
from the power-saving
status. • The Nudger Roll Housing part (also used as Actuator) for improper installation
If the problem persists, check the circuit between the Nudger Sensor and the DADF PWB. If no problems
are found, replace the DADF PWB. (PL 51.3)
* Transferring between 0x02 and 0x3F
005-275 DADF RAM Test Fail 005-286 DADF Feed Out Sensor Fail
BSD-ON: CH5.4
BSD-ON:CH3.4
The DADF PWB RAM failed during the Read/Write operation. (At Power ON) During document transport, when the DADF Feed Out Sensor is OFF, the DADF Pre Regi Sensor
detected OFF.
Cause/Action
Cause/Action
If the problem persists after turning the power OFF then ON, replace the DADF PWB. (PL 51.3)
• The DADF Feed Out Sensor for improper installation and the Actuator for operation failure
005-280 DADF EEPROM Fail
• DADF Feed Out Sensor: DC330[005-205] (PL 51.9)
BSD-ON: CH3.4
If the problem persists, check the circuit between the DADF Feed Out Sensor and the DADF PWB.
The DADF EEPROM Read/Write operation failed. If no problems are found, replace the DADF PWB. (PL 51.3)
Cause/Action 005-305 DADF Feeder Cover Interlock Open (when running)

If the problem persists after turning the power OFF then ON, replace the DADF PWB. (PL 51.3) BSD-ON: CH5.1
005-284 DADF APS Sensor Logic Fail The Feeder Cover Interlock was opened during DADF operation.
BSD-ON: CH5.4
Cause/Action
The combination of DADF APS Sensor 1-3 outputs is logically impossible. Check the following:
• The DADF Feeder Cover for mismatch
Cause/Action • DADF Interlock Switch: DC330[005-212] (PL 51.7)
Check the following: If the problem persists, check the circuit between the DADF Interlock Switch and the DADF PWB. If
no problems are found, replace the DADF PWB. (PL 51.3)
• DADF APS Sensor 1-3 : DC330[005-218/219/220] (PL 51.7)
If the problem persists, check the circuit between each DADF APS Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB. (PL 51.3) 005-906 DADF Feed Out Sensor Static Jam
Ver.1.2 09/2012 CHAIN 5

2-37
BSD-ON: CH5.4 005-913 DADF Inverter Sensor Static Jam

BSD-ON: CH5.5
The DADF Feed Out Sensor turns On at the timings below.
1. When Power is ON The DADF Inverter Sensor turns On at the timings below.
2. At Feeder Cover Interlock Close 1. When Power is ON
3. At Platen Interlock Close 2. At Feeder Cover Interlock Close
Cause/Action 3. At Platen Interlock Close
Check the following: Cause/Action
• Check the DADF Feed Out Sensor for remaining paper, the Actuator for return failure, foreign
substances, contamination on sensors, and etc.
• Check the DADF Inverter Sensor for remaining paper, the Actuator for return failure, foreign
• DADF Feed Out Sensor: DC330[005-205] (PL 51.9) substances, contamination on sensors, and etc.
If the problem persists, check the circuit between the DADF Feed Out Sensor and the DADF PWB. • DADF Inverter Sensor: DC330[005-211] (PL 51.7)
If the problem persists, check the circuit between the DADF Inverter Sensor and the DADF PWB. If
005-907 DADF Pre Regi Sensor Static Jam no problems are found, replace the DADF PWB. (PL 51.3)
BSD-ON: CH5.4 005-915 DADF APS Sensor 1 Static Jam
The DADF Pre Regi Sensor turns ON at the following timings: BSD-ON: CH5.4
1. When Power is ON
The DADF APS Sensor 1 turns ON at the timings below.
2. At Feeder Cover Interlock Close
1. When Power is ON
3. At Platen Interlock Close
• Check the DADF Pre Regi Sensor for remaining paper, the Actuator for return failure, foreign Check the following:
• Check the DADF APS Sensor 1 for remaining paper, the Actuator for return failure, foreign
If the problem persists, check the circuit between the DADF Pre Regi Sensor and the DADF PWB.
• DADF APS Sensor 1: DC330[005-218] (PL 51.7)
If the problem persists, check the circuit between the DADF APS Sensor 1 and the DADF PWB. If
005-908 DADF Regi Sensor Static Jam
BSD-ON: CH5.5 005-916 DADF APS Sensor 2 Static Jam
The DADF Regi Sensor turns ON at the following timings: BSD-ON: CH5.4
1. When Power is ON
1. When Power is ON
• Check the DADF Regi Sensor for remaining paper, foreign substances, contamination on Check the following:
sensors, and etc.
If the problem persists, check the circuit between the DADF Regi Sensor and the DADF PWB. If no
problems are found, replace the DADF PWB. (PL 51.3)
005-917 DADF APS Sensor 3 Static Jam
BSD-ON: CH5.4

1. When Power is ON
Cause/Action
005-940 DADF No Original
BSD-ON: -
It was detected that the document was pulled out during document feed.
Cause/Action
Reload the document.
005-941 Doc number of sheets is insufficient

BSD-ON: -
It was detected that some documents were missing at post-Jam recovery.
Cause/Action
Follow the instructions on the UI screen to reload the document that was jammed.
Ver.1.2 09/2012 CHAIN 5

2-39
010-311 Heat Roll STS Disconnection Fail 010-333 Heat Roll STS Over Temperature Fail
BSD-ON: CH10.3 BSD-ON: CH10.3, CH10.2
The open circuit AD value of the Rear Control Thermistor was detected 3 times in a row. The AD value of the Rear Control Thermistor was detected to be higher than the defined value 3 times in
a row.
Initial Actions
NOTE: . To clear this Fail, clear the history in NVM and then turn the power OFF and ON.
• Check whether the power was turned ON with the Fuser Assembly improperly installed
• Check the Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for Initial Actions
broken/bent pins, foreign substances, burns, and etc.
• Check whether foreign substances or paper is wound around the Heat Roll.
• Check whether the MCU PWB connector J431 is connected properly
• Check that the MCU PWB connector J414 and the AC Drive PWB J530 are connected correctly.
Procedure Procedure
Turn OFF the power and remove the Fuser Assembly. Turn OFF the power and disconnect the AC Drive PWB J30 and J31.. Is the resistance between P30-2
Measure the resistance between DP600 pin-A6 and DP600 pin-A5. Is the resistance infinite?
and P31-1, 2 at the PWB infinite?
Y N
Y N
Check the following connections for open circuits, short circuits, and poor contacts. Replace the AC Drive PWB (PL 18.1).
• Between DJ600-A2 and J431-12
• Between DJ600-A3 and J431-11 Replace the following parts in sequence:
• Fuser Assembly (PL 7.1)
If no problems are found, replace the MCU PWB (PL 18.3). • MCU PWB (PL 18.3)
Replace the Fuser Assembly (PL 7.1).

010-326 Fuser Hot Not Ready Return Time Fail
BSD-ON: CH10.3, CH10.2
010-319 Heat Roll NC Sensor Differential Amp Fail The time taken to recover from High Temperature Not Ready state has exceeded the specified time.
BSD-ON: CH10.3
Cause/Action
The temperature monitor AD value of the Center Control Temp. Sensor was detected to be abnormal 10
1. Turn the power OFF and ON.
times in a row.
2. Check the following:
NOTE: . To clear this Fail, clear the history in NVM and then turn the power OFF and ON. • The Fuser Assembly for improper installation
• The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for
Cause/Action broken/bent pins, foreign substances, burns, and etc.
1. Clear the history at the NVM then turn the power OFF and ON.
• The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
2. Check the following: short circuit, and poor contact
• The Fuser Assembly for improper installation • The connection between the Fuser Assembly J600 and the AC Drive PWB J31 for open circuit,
• The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for short circuit, and poor contact
broken/bent pins, foreign substances, burns, and etc. • The connection between the MCU PWB J414 and the AC Drive PWB J530 for open circuit,
• The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit, short circuit, and poor contact
short circuit, and poor contact
If no problems are found, replace the following parts in sequence:
If no problems are found, replace the following parts in sequence: • Fuser Assembly (PL 7.1)
• Fuser Assembly (PL 7.1) • AC Drive PWB (PL 18.1)
• MCU PWB (PL 18.3) • MCU PWB (PL 18.3)
Ver.1.2 09/2012 CHAIN 10

2-41
CHAIN 10 2-42 Ver.1.2
010-328 Warm Up Time Fail 010-330 Fuser Motor Fail

BSD-ON: CH10.3, CH10.2 BSD-ON: CH10.1, CH9.19
When transitioning from the Wait state, the specified Temperature is not reached within the specified The Fuser Drive Motor revolution failure was detected.
time.
Initial Actions
NOTE: . This Fail may occur when the temperature in the installation environment is low (10°C or lower)
• Check that the Fuser Assembly is installed properly.
Cause/Action • With the Fuser in nipped state, rotate the Roller manually to check for loading.
• The Fuser Assembly for improper installation Procedure
• The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for Turn ON DC330[010-001] (Fuser Drive Motor).. Does the Fuser Drive Motor rotate?
broken/bent pins, foreign substances, burns, and etc. Y N
Is the voltage between the Fuser Drive Motor J242-1 (+) and J242-2 (-) +24VCD?
Y N
Go to 2.2.2.4 +24VDC Power FIP.
• The connection between the Fuser Assembly J600 and the AC Drive PWB J31 for open circuit,
Is the voltage between the Fuser Drive Motor J243-1 (+) and J243-2 (-) +5VCD?
• The connection between the MCU PWB J414 and the AC Drive PWB J530 for open circuit, Y N
short circuit, and poor contact Go to 2.2.2.3 +5VDC Power FIP.
If no problems are found, replace the following parts in sequence: Check the connection between the MD PWB J525 and the Fuser Drive Motor J243 for open circuit,
short circuit, and poor contact.
• AC Drive PWB (PL 18.1)
• Fuser Drive Motor (PL 3.1)
• MCU PWB (PL 18.3)
• MD PWB (PL 18.3)
010-329 Fuser Fuse cut Fail
Press the Stop button. Check the operation of DC330[094-009] (1st BTR Contact) and DC330[094-010]
BSD-ON: CH10.3
(1st BTR Retract) alternately.. Does the Fuser Drive Motor rotate?
After the new Fuser replacement has been detected, the Fuse (Fuse 1) for old and new detection does Y N
Check the 1st BTR Contact/Retract Gear for blockage or damage
not become open even after 1 second has passed.
Check the connection between the Fuser Drive Motor J243-8 and the MD PWB J525-A1 for open circuit,
Cause/Action short circuit, and poor contact.
1. Turn the power OFF and ON. If no problems are found, replace the following parts in sequence:
2. Check the following: • MD PWB (PL 18.3)
• The Fuser Assembly for improper installation • MCU PWB (PL 18.3)
• The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for 010-332 Heat Roll NC Sensor Differential Amp Fail
BSD-ON: CH10.3
When the temperature monitor value of the Rear Control Thermistor is higher than 20°C, or when the
open circuit AD value of the Rear Control Thermistor is higher then 900, as well as when the
If no problems are found, replace the following parts in sequence: compensation AD value or the detection AD value of the Center Control Temp. Sensor is higher than
• Fuser Assembly (PL 7.1) 1020 10 or more times in a row. (Use the obtained compensation/detection AD value instead of the
• MCU PWB (PL 18.3) temperature monitor value (average of 4 times))
Cause/Action 2. Check the following:
1. Turn the power OFF and ON. • The Fuser Assembly for improper installation
2. Check the following: • The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for
• The Fuser Assembly for improper installation broken/bent pins, foreign substances, burns, and etc.
• The Drawer Connector between the Fuser Assembly and the Main Unit ( DP/DJ600) for • The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit,
short circuit, and poor contact If no problems are found, replace the following parts in sequence:
If no problems are found, replace the following parts in sequence: • MCU PWB (PL 18.3)
• MCU PWB (PL 18.3) 010-335 Heat Roll NC Sensor Range Fail
BSD-ON: CH10.3
010-333 Heat Roll NC Sensor Over Temperature Fail
• When the compensation output AD value of the Center Control Temp. Sensor was detected to be
BSD-ON: CH10.3 less than 130 10 or more times in a row.
• When the detection output AD value of the Center Control Temp. Sensor was detected to be less
The temperature at the Center Control Temp. Sensor was detected to be higher than the defined value
than 150 10 or more times in a row.
10 or more times in a row.
Cause/Action
NOTE: . To clear this Fail, clear the history in NVM and then turn the power OFF and ON. 1. Turn the power OFF and ON.
Initial Actions 2. Check the following:
• The Fuser Assembly for improper installation
• Check whether foreign substances or paper is wound around the Heat Roll.
• Check that the MCU PWB connector J414 and the AC Drive PWB J530 are connected correctly.
Procedure
Turn OFF the power and disconnect the AC Drive PWB J30 and J31.. Is the resistance between P30-2
and P31-1, 2 at the PWB infinite?
Y N • Fuser Assembly (PL 7.1)
Replace the AC Drive PWB (PL 18.1). • MCU PWB (PL 18.3)
Replace the following parts in sequence:

010-337 Heat Roll Paper Winding Fail
BSD-ON: CH10.3
010-334 Heat Roll NC Sensor Broken Fail From the monitor value of the Rear Control Thermistor and Center Control Temp. Sensor, it was detected
BSD-ON: CH10.3 that paper is wound around the Heat Roll.
• When the value of (Center Control Temp. Sensor temperature - Rear Control Thermistor NOTE: . To clear this Fail, clear the history in NVM and then turn the power OFF and ON.
temperature) is higher than 90 (NVM) °C 10 or more times in a row.
Cause/Action
• When the value of (Rear Control Thermistor temperature - Center Control Temp. Sensor
temperature) is higher than 70 (NVM) °C 10 or more times in a row. 1. Remove the jammed paper.
2. Clear the history at the NVM then turn the power OFF and ON.
Cause/Action
3. Check whether out of spec paper is being used. (Refer to the spec in Chapter 6 General).
Ver.1.2 09/2012 CHAIN 10

2-43
CHAIN 10 2-44 A B
Ver.1.2
If no problems are found, replace the MCU PWB (PL 7.1). Check the connection between the Fuser Fan J230-2 and the MD PWB J525-B14 for open circuit,
010-338 Fuser On Time Fail If no problems are found, replace the following parts in sequence:
BSD-ON: CH10.3, CH10.2 • MD PWB (PL 18.3)
The Main Heater Rod or Sub Heater Rod has been ON continuously for longer than the specified time.
Check whether the F1 on the MD PWB has melted down.
Cause/Action
010-34 1 Fuser Assy illegal Fail
BSD-ON: CH10.3
• The Fuser Assembly for improper installation A Fuser Assembly other than the specified one is installed.
broken/bent pins, foreign substances, burns, and etc. Cause/Action
• The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit, 1. Turn the power OFF and ON.
2. Replace with the correct Fuser Assembly (PL 7.1).
• The connection between the Fuser Assembly J600 and the AC Drive PWB J31 for open circuit,
short circuit, and poor contact 010-420 Fuser Assembly Near Life Warning
• The connection between the MCU PWB J414 and the AC Drive PWB J530 for open circuit, BSD-ON:-
The Fuser Assembly is near the end of its lifespan.

Cause/Action
Replace the Fuser Assembly (PL 7.1) with a new one and clear DC135[954-850] and
• AC Drive PWB (PL 18.1) DC135[954-851].
• MCU PWB (PL 18.3) If the problem persists, replace the MCU PWB (PL 18.3).
010-398 Fuser Fan Fail 010-421 Fuser Assembly Life Over Warning
BSD-ON: CH10.5
BSD-ON: -
The Fuser Fan error was detected.

The Fuser Assembly has reached the end of its lifespan.
Initial Actions Cause/Action

• Rotate the Fuser Fan manually to check for loading. Replace the Fuser Assembly (PL 7.1) with a new one and clear DC135[954-850] and
DC135[954-851].
Procedure If the problem persists, replace the MCU PWB (PL 18.3).
Enter DC122 Fail History.. Has 041-344 MD PWB F1 Blows occurred?
Y N
Turn OFF the power. Disconnect and reconnect P/J230. Turn ON the power.. Is the Fuser Fan
rotating?
Y N
Check the connection between the Fuser Fan J230 and the MD PWB J525 for open circuit,
• Fuser Fan (PL 4.1)
• MD PWB (PL 18.3)
A B
041-310 IM Logic Fail BSD-ON: CH3.1
BSD-ON: CH3.1 The specific values of the NVM (EEPROM) data are not in their specified addresses.
The IM software control error was detected.

Cause/Action
Cause/Action 1. Turn the power OFF and ON.
2. Install the correct version of the IOT firmware.
3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the following parts in sequence:
3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB (PL 18.3). • EEPROM (PL 18.3)
041-330 MCU PWB F7 Blows

BSD-ON: CH1.6
041-341 MCU Nvm (EEPROM) Access Fail
BSD-ON: CH3.1
Fuse 7 on the MCU PWB has blown.
NVM (EEPROM) access error (The read values are different from those that were written, or there is I2C
Cause/Action communication error).
NOTE: . Remove the cause of Fuse meltdown before replacing the MCU PWB. Cause/Action
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts 1. Turn the power OFF and ON.
or repair the circuits. 2. Check whether there is poor connection between the EEPROM and the MCU PWB.
• IBT Fan 1, 2 (PL 4.1) If no problems are found, replace the following parts in sequence:
• Process 2 Fan (PL 4.1) • EEPROM (PL 18.3)
• Drive Fan (PL 18.3) • MCU PWB (PL 18.3)
• HV Fan (PL 4.2)
• Bottom Fan (PL 4.2) 041-342 MCU Nvm (EEPROM) Buffer Fail
• 1st BTR Contact Retract Clutch (PL 3.2)
BSD-ON: CH3.1
• Takeaway Clutch (PL 15.1)
2. Replace the MCU PWB (PL 18.3). NVM (EEPROM) buffer fail (The write buffer has overflowed).
Cause/Action
041-331 MCU PWB F8 Blows
BSD-ON: CH1.6
2. Check whether there is poor connection between the EEPROM and the MCU PWB.
Fuse 8 on the MCU PWB has blown. If no problems are found, replace the following parts in sequence:
• EEPROM (PL 18.3)
Cause/Action • MCU PWB (PL 18.3)
NOTE: . Remove the cause of Fuse meltdown before replacing the MCU PWB. 041-344 MD PWB F1 Blows
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts BSD-ON: CH1.6
or repair the circuits.
Fuse 1 on the MD PWB has blown.
• MOB ADC Assembly (PL 18.1)
2. Replace the MCU PWB (PL 18.3).
041-340 MCU Nvm (EEPROM) Data Fail
Ver.1.2 09/2012 CHAIN 41
2-45
CHAIN 41 2-46 Ver.1.2
NOTE: . Remove the cause of Fuse meltdown before replacing the MD PWB. 1. Turn the power OFF and ON.
2. Check whether there is poor connection of the connectors between the MD PWB and the MCU
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts PWB.
or repair the circuits. If no problems are found, replace the following parts in sequence:
• Exit 2 Gate Solenoid (PL 17.5) • MD PWB (PL 18.3)
• Regi Clutch (PL 15.2) • MCU PWB (PL 18.3)
• Fuser Fan (PL 4.1)
2. Replace the MD PWB (PL 18.3).
041-348 MD PWB F4 Blows
BSD-ON: CH1.6
BSD-ON: CH1.10 Fuse 4 on the MD PWB has blown.
Fuse 2 on the MD PWB has blown. Cause/Action
Cause/Action NOTE: . Remove the cause of Fuse meltdown before replacing the MD PWB.
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts
NOTE: . Remove the cause of Fuse meltdown before replacing the MD PWB.
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts • Tray Module PWB (PL 10.9)
• Fax PWB (PL 10.10)
• Exit 1 OCT Motor (PL 17.2)
• Face Up Gate Solenoid (PL 17.5)
• Front LVPS Fan (PL 18.1)
2. Replace the MD PWB (PL 18.3). BSD-ON: CH1.10

BSD-ON: CH1.5 Cause/Action
Cause/Action or repair the circuits.
• 2nd BTR Contact Retract Motor (PL 14.4)
• Drum/Deve Drive Motor (K) (PL 3.3)
1. Check the following parts circuits for overcurrent and overvoltage, and then replace the faulty parts • IBT Drive Motor (PL 3.3)
• Main Drive Motor (PL 3.2)
• LPH Unit (Y, M, C, K) (PL 2.1)
• Fuser Drive Motor (PL 3.1)
• LPH Rear PWB (Y, M, C, K) (PL 2.2)
041-347 Serial I/O Fail BSD-ON: CH1.10
BSD-ON: CH3.1
The Serial I/O control clock is not input into the MD PWB.
Cause/Action
• Drum/Deve Drive Motor (Y, M, C) (PL 3.3)
Ver.1.2 09/2012 CHAIN 41

2-47
CHAIN 41 2-48 Ver.1.2
042-320 Drum Y, M, C Motor Fail Y N
Turn OFF the power and remove the M/C Rear Cover. Turn ON the power.. Is the voltage
BSD-ON: CH9.1 between the MD PWB J526-1 (+) and GND (-) +24VDC?
Y N
The Drum/Deve Drive Motor (Y, M, C) revolution failure was detected.
Procedure Is the voltage between the MD PWB J527-A8 (+) and the GND (-) +5VDC?
Open the Front Cover and remove the Drum (Y, M, C) and the Developer (Y, M, C). Close the Front Y N
Cover. Turn ON DC330[091-022] (Drum/Deve Drive Motor Y, M, C). Does the Drum/Deve Drive Motor Go to 2.2.2.3 +5VDC Power FIP.
(Y, M, C) rotate?
Y N Check the connections between the MD PWB J526 and the Drum/Deve Drive Motor (K) J240, as
Turn OFF the power and remove the M/C Rear Cover. Turn ON the power. Is the voltage well as between the MD PWB J527 and the Drum/Deve Drive Motor (K) J241 for open circuits, short
between the MD PWB J526-3 (+) and GND (-) +24VDC? circuits, and poor contacts.
Y N If no problems are found, replace the following parts in sequence:
Go to 2.2.2.4 +24VDC Power FIP. • Drum/Deve Drive Motor (K) (PL 3.3)
• MD PWB (PL 18.3)
Is the voltage between the MD PWB J527-A16 (+) and the GND (-) +5VDC?
Y N
Press the Stop button and open the Front Cover. Install the Drum (K) and the Developer (K) and close
the Front Cover. Turn ON DC330[091-029] (Drum/Deve Drive Motor K).. Does the Drum/Deve Drive
Check the connections between the MD PWB J526 and the Drum/Deve Drive Motor (Y, M, C) J246, Motor (K) rotate?
as well as between the MD PWB J527 and the Drum/Deve Drive Motor (Y, M, C) J247 for open
Y N
circuits, short circuits, and poor contacts.
Check the Drum (K) and the Developer (K) for loading
• Drum/Deve Drive Motor (Y, M, C) (PL 3.3)
Check the connection between the Drum/Deve Drive Motor (K) J241-8 and the MD PWB J527-A1 for
• MD PWB (PL 18.3) open circuit, short circuit, and poor contact.
• MCU PWB (PL 18.3) If no problems are found, replace the following parts in sequence:
• MD PWB (PL 18.3)
Press the Stop button and open the Front Cover. Install the Drum (Y, M, C) and the Developer (Y, M, C) • MCU PWB (PL 18.3)
and close the Front Cover. Turn ON DC330[091-022] (Drum/Deve Drive Motor Y, M, C). Does the
Drum/Deve Drive Motor (Y, M, C) rotate? 042-324 IBT Motor Fail
Y N BSD-ON: CH9.18
Check the Drum (Y, M, C) and the Developer (Y, M, C) for loading
The IBT Drive Motor revolution failure was detected.
Check the connection between the Drum/Deve Drive Motor (Y, M, C) J247-8 and the MD PWB J527-A9
for open circuit, short circuit, and poor contact. Procedure
Turn OFF the power and remove the IBT Unit. Cheat the L/H Cover Interlock Switch and turn ON the
• MD PWB (PL 18.3) power. Turn ON DC330[094-005] (IBT Drive Motor).. Does the IBT Drive Motor rotate?
• MCU PWB (PL 18.3) Y N
042-323 Drum K Motor Fail Turn OFF the power and remove the M/C Rear Cover. Turn ON the power.. Is the voltage
between the MD PWB J526-5 (+) and GND (-) +24VDC?
BSD-ON: CH9.2
Y N
The Drum/Deve Drive Motor (K) revolution failure was detected.
Is the voltage between the MD PWB J527-B8 (+) and the GND (-) +5VDC?
Procedure Y N
Open the Front Cover and remove the Drum (K) and the Developer (K). Close the Front Cover. Turn ON Go to 2.2.2.3 +5VDC Power FIP.
DC330[091-029] (Drum/Deve Drive Motor K).. Does the Drum/Deve Drive Motor (K) rotate?
A B
Ver.1.2 09/2012 CHAIN 42
2-49
A
CHAIN
B
42 2-50 A Ver.1.2
Check the connections between the MD PWB J526 and the IBT Drive Motor J248, as well as Press the Stop button. Turn ON DC330[042-001] (Main Drive Motor), then turn ON DC330[077-001]
between the MD PWB J527 and the IBT Drive Motor J249 for open circuits, short circuits, and poor (Takeaway Clutch).. Does the Main Drive Motor rotate?
contacts. Y N
If no problems are found, replace the following parts in sequence: Check the MSI Take Away Roll and the Tray 1 Takeaway Roll for loading and the Drive Gear for
• IBT Drive Motor (PL 3.3) revolution failure or damage
• MD PWB (PL 18.3)
Press the Stop button. Turn ON DC330[042-001] (Main Drive Motor), then turn ON DC330[077-002]
(Regi Clutch).. Does the Main Drive Motor rotate?
Press the Stop button and remove the cheat. Install the IBT Unit and close the L/H Cover. Turn ON Y N
Check the Regi Roll for loading and the Drive Gear for revolution failure or damage
DC330[094-005] (IBT Drive Motor).. Does the IBT Drive Motor rotate?
Y N
Check the IBT Drive for loadingAlso, check the IBT for loading due to blockage in the IBT Waste Check the connection between the Main Drive Motor J245-8 and the MD PWB J525-A9 for open circuit,
Toner Collection Auger
Check the connection between the IBT Drive Motor J249-8 and the MD PWB J527-B1 for open circuit, • MD PWB (PL 18.3)
short circuit, and poor contact. • MCU PWB (PL 18.3)
• MD PWB (PL 18.3)
042-329 HV Fan Fail
BSD-ON: CH9.32
042-325 Main Motor Fail
BSD-ON: CH4.1, CH8.1, CH8.4 The HV Fan error was detected.
The The Main Drive Motor for revolution failure was detected. Initial Actions
• Rotate the HV Fan manually to check for loading.
Procedure
Turn OFF the power and remove the IBT Unit. Cheat the L/H Cover Interlock Switch and turn ON the Procedure
power. Turn ON DC330[042-001] (Main Drive Motor).. Does the Main Drive Motor rotate? Enter DC122 Fail History.. Has 041-330 MCU PWB F7 Blows occurred?
Y N
Y N
Turn OFF the power and remove the M/C Rear Cover. Turn ON the power.. Is the voltage
Turn OFF the power. Disconnect and reconnect P/J235. Turn ON the power.. Turn ON
between the MD PWB J535-1 (+) and GND (-) +24VDC?
DC330[042-008] (HV Fan). Is the HV Fan rotating?
Y N Y N
Check the connection between the HV Fan J235 and the MCU PWB J417 for open circuit,
Is the voltage between the MD PWB J525-A16 (+) and the GND (-) +5VDC? If no problems are found, replace the following parts in sequence:
Y N
• HV Fan (PL 4.2)
Check the connections between the MD PWB J535 and the Main Drive Motor J244, as well as
Check the connection between the HV Fan J235-2 and the MCU PWB J417-A12 for open circuit,
between the MD PWB J525 and the Main Drive Motor J245 for open circuits, short circuits, and poor
short circuit, and poor contact. If no problems are found, replace the MCU PWB (PL 18.3).
contacts.
Check whether the F7 on the MCU PWB has melted down.
• Main Drive Motor (PL 3.2)
• MD PWB (PL 18.3) 042-334 IBT Fan Fail
• MCU PWB (PL 18.3) BSD-ON: CH9.31
Press the Stop button and remove the cheat. Install the IBT Unit and close the L/H Cover. Turn ON The IBT Fan 1, 2 error was detected.
DC330[042-001] (Main Drive Motor).. Does the Main Drive Motor rotate?
Y N Initial Actions
Check the 2nd BTR for loading and the Drive Gear for revolution failure or damage • Rotate the IBT Fan 1, 2 manually to check for loading.
A
Procedure Cause/Action
Enter DC122 Fail History.. Has 041-330 MCU PWB F7 Blows occurred? 1. Turn the power OFF and ON.
Y N 2. Install the correct version of the MCU software.
Turn OFF the power. Disconnect and reconnect P/J232 and P/J236. Turn ON the power.. Turn ON If the problem persists, replace the MCU PWB (PL 18.3).
DC330[042-007] (IBT Fan). Does the IBT Fan 1, 2 rotate?
Y N 042-343 Rear Bottom Fan Fail
Check the connection between the IBT Fan 1 J232 and the MCU PWB J416, as well as BSD-ON: CH9.32
between the IBT Fan 2 J236 and the MCU PWB J416 for open circuits, short circuits, and poor
contacts. The Bottom Fan error was detected.
• IBT Fan 1 (PL 4.1) Initial Actions
• IBT Fan 2 (PL 4.1) • Rotate the Bottom Fan manually to check for loading.
Procedure
Check the connection between the IBT Fan 1 J232-2 and the MCU PWB J416-5, as well as
Enter DC122 Fail History.. Has 041-330 MCU PWB F7 Blows occurred?
between the IBT Fan 2 J236-2 and the MCU PWB J416-9 for open circuits, short circuits, and poor
contacts. If no problems are found, replace the MCU PWB (PL 18.3). Y N
DC330[042-006] (Bottom Fan). Is the Bottom Fan rotating?
Y N
042-336 Process 2 Fan Fail Check the connection between the Bottom Fan J234 and the MCU PWB J417 for open circuit,
BSD-ON: CH9.31 short circuit, and poor contact.
The Process 2 Fan error was detected. • Bottom Fan (PL 4.2)
Initial Actions
• Rotate the Process 2 Fan manually to check for loading. Check the connection between the Bottom Fan J234-2 and the MCU PWB J417-B14 for open
circuit, short circuit, and poor contact. If no problems are found, replace the MCU PWB (PL 18.3).
Procedure Check whether the F7 on the MCU PWB has melted down.
Y N
042-400 Deodorant Filter Life End
Turn OFF the power. Disconnect and reconnect P/J238. Turn ON the power.. Turn ON BSD-ON: -
DC330[042-009] (Process 2 Fan). Is the Process 2 Fan rotating?
Y N The Deodorant Filter must be replaced.
Check the connection between the Process 2 Fan J238 and the MCU PWB J416 for open
circuit, short circuit, and poor contact. Cause/Action
If no problems are found, replace the following parts in sequence: Replace the Deodorant Filter and clear the DC135 HFSI Counter [954-860].
• Process 2 Fan (PL 4.1)
042-604 NOHAD Temperature Sensor Fail
Check the connection between the Process 2 Fan J238-2 and the MCU PWB J416-13 for open BSD-ON: CH9.17
circuit, short circuit, and poor contact. If no problems are found, replace the MCU PWB (PL 18.3).
The NOHAD Thermistor error was detected.
042-337 NOHAD Logic Fail
BSD-ON: CH3.1
A fatal error was detected in NOHAD control.
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CHAIN 42 2-52 Ver.1.2
Cause/Action
Check the connection between the NOHAD Thermistor P130 and the MCU PWB J414 for open circuit,
short circuit, and poor contact. Also check whether there is poor connection or foreign substances at the
detection section of the NOHAD Thermistor. If no problems are found, replace the following parts in
sequence:
• NOHAD Thermistor (PL 5.2)

042-605 Drive Fan Fail
BSD-ON: CH9.32
The Drive Fan error was detected.
Initial Actions
• Rotate the Drive Fan manually to check for loading.
Procedure
Y N
DC330[042-005] (Drive Fan). Is the Drive Fan rotating?
Y N
Check the connection between the Drive Fan J231 and the MCU PWB J417 for open circuit,
• Drive Fan (PL 18.3)
Check the connection between the Drive Fan J231-2 and the MCU PWB J417-A3 for open circuit,
short circuit, and poor contact. If no problems are found, replace the MCU PWB (PL 18.3).

045-310 Image Ready NG 045-313 ENG_LOGIC_FAIL
BSD-ON: CH3.1 BSD-ON: -
The Controller image preparation failure was detected. ENGINE internal mismatch (control logic mismatch)
1. Turn the power OFF and ON. 1. Turn the power OFF and ON.
2. Check whether there is poor connection or foreign substances at the following connectors. 2. Install the correct version of the IOT firmware.
• Between BP PWB J460 and MCU PWB P451 3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
• Between BP PWB J335 and ESS PWB P335 the MCU PWB (PL 18.3).
• Between BP PWB J309 and ESS PWB P309
If no problems are found, replace the following parts in sequence: 045-321 MK_Panel_NG
• BP PWB (PL 18.3) BSD-ON: -
• ESS PWB (PL 35.1) Communication error between IM and MK (when receiving Pitch Check, the corresponding Panel Build is
not received)
045-311 Controller Communication Fail
Communication error between ESS PWB and MCU PWB was detected.
Cause/Action 3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB (PL 18.3).
2. Check whether there is poor connection or foreign substances at the following connectors.
• Between BP PWB J460 and MCU PWB P451 045-322 MK_Pitch_NG
• Between BP PWB J335 and ESS PWB P335 BSD-ON: -
Communication error between IM and MK (when receiving Pitch Notify, the corresponding Pitch Check is
If no problems are found, replace the following parts in sequence: not received)
• BP PWB (PL 18.3)
• MCU PWB (PL 18.3) Cause/Action
• ESS PWB (PL 35.1) 1. Turn the power OFF and ON.
045-312 Drive Logic Fail 3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
BSD-ON: CH3.1 the MCU PWB (PL 18.3).
A fatal error was detected in Drive control. 045-331 MK_MKIF_MSG_Reject

BSD-ON: -
Cause/Action
1. Turn the power OFF and ON. Communication error between IM and MK (the received message was rejected)
3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace Cause/Action
the MCU PWB (PL 18.3). 1. Turn the power OFF and ON.
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CHAIN 45 2-54 Ver.1.2
3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace 3. Initialize the IOT NVM (includes writing back the adjustment NVM). If the problem persists, replace
the MCU PWB (PL 18.3). the MCU PWB (PL 18.3).
045-332 MK_MMIF_MSG_Reject 045-350 MK_Emergency_Over_Wait

BSD-ON: - BSD-ON: -
Communication error between MM and SubModule (the received message was rejected) MK internal mismatch (panel creation is obstructed continuously over the predetermined time)
2. Install the correct version of the IOT firmware. 2. Install the correct version of the IOT firmware.
045-340 ENG_Emergency_Over_Wait 045-351 MK_Emergency_No_Timer

BSD-ON: - BSD-ON: -
ENGINE internal mismatch (panel creation is obstructed continuously over the predetermined time) MK internal mismatch (Call Back Timer has ran out and can't be controlled)
045-341 ENG_Emergency_No_Timer 045-352 MK_Emergency_Enforced_Stop

BSD-ON: - BSD-ON: -
ENGINE internal mismatch (Call Back Timer has ran out and can't be controlled) MK internal mismatch (the MM has performed a forced stop process)
045-342 ENG_Emergency_Enforced_Stop
BSD-ON: -
ENGINE internal mismatch (the ENGINE has performed a forced stop process)
Cause/Action
047-211 Exit 1 OCT Home Fail Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Exit 2 OCT Home Position Sensor.
BSD-ON: CH10.6
Turn ON DC330[077-017] and DC330[077-018] alternately.. Does the OCT 2 Chute move forward and
After the Exit 1 OCT Motor has ran for the specified operation time, the Exit 1 OCT Home Position
backward?
Sensor does not turn ON. Y N
Is the voltage between the Exit 2 OCT Motor J266-3/4 (+) and the GND (-) +24VDC?
Initial Actions Y N
• Check the Exit 1 OCT Home Position Sensor for improper installation, contamination, and etc. Go to 2.2.2.4 +24VDC Power FIP.
• Check the Shielding Board, which blocks the detection section of the Exit 1 OCT Home Position
Sensor, for damage and check the OCT 1 Chute for improper installation. Check the Exit 2 OCT Motor Gear for blockage and the OCT 2 Chute for damage. Also, check the
connection between the MD PWB J522 and the Exit 2 OCT Motor J266 for open circuit, short circuit,
and poor contact. If no problems are found, replace the following parts in sequence:
Procedure • Exit 2 OCT Motor (PL 17.5)
Enter DC330[077-109]. Move the OCT 1 Chute manually to block/clear the light path to the Exit 1 OCT
• MD PWB (PL 18.3)
Home Position Sensor. Does the display of DC330[077-109] change between High/Low?
Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Exit 1 OCT Home Position Sensor.
Replace the MCU PWB (PL 18.3).
Turn ON DC330[077-019] and DC330[077-020] alternately. Does the OCT 1 Chute move forward and 047-216 Finisher Communication Fail
backward? BSD-ON: CH3.5
Y N
Is the voltage between the Exit 1 OCT Motor J271-3/4 (+) and the GND (-) +24VDC? Communication failure between the Finisher and the IOT was detected.
Y N
Go to 2.2.2.4 +24VDC Power FIP. Cause/Action
Check the Exit 1 OCT Motor Gear for blockage and the OCT 1 Chute for damage. Also, check the 1. Turn the power OFF and ON.
connection between the MD PWB J525 and the Exit 1 OCT Motor J271 for open circuit, short circuit, 2. Check the wires between the MD PWB J590 and Finisher PWB for open circuit, short circuit, and
and poor contact. If no problems are found, replace the following parts in sequence: poor contact. Also, check the power supply at the Finisher.
NOTE: . For more information on the IOT connection PWB and power supply at the Finisher, refer to
• MD PWB (PL 18.3) the Finisher Supplementary Service Manual.
Replace the MCU PWB (PL 18.3). • MD PWB (PL 18.3)
047-212 Exit 2 OCT Home Fail • MCU PWB (PL 18.3)
BSD-ON: CH10.8
047-320 ALL Destination Tray Broken
After the Exit 2 OCT Motor has ran for the specified operation time, the Exit 2 OCT Home Position
BSD-ON: -
Sensor does not turn ON.
All Trays connected to the IOT have become unusable.
Initial Actions
• Check the Exit 2 OCT Home Position Sensor for improper installation, contamination, and etc. Cause/Action
• Check the Shielding Board, which blocks the detection section of the Exit 2 OCT Home Position Enter DC122 Fail History. Go to the FIP of the affected Output Tray.
Sensor, for damage and check the OCT 2 Chute for improper installation.
NOTE: . For more information on failures at the Finisher, refer to the Finisher Supplementary Service
Procedure Manual.
Enter DC330[077-110]. Move the OCT 2 Chute manually to block/clear the light path to the Exit 2 OCT
Home Position Sensor.. Does the display of DC330[077-110] change between High/Low?
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CHAIN 47 2-56 Ver.1.2
061-350 LPH Power On Fail Y Fuse open circuit detection error during the LPH batch download complete verification, or power system
error.
BSD-ON: CH6.8
NOTE: . If this Fail occurs when DC402 is in progress, it is possible that the process have not been
Fuse open circuit detection error during the LPH batch download complete verification, or power system
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other LPH
error. Fail has a higher priority.
NOTE: If this Fail occurs when DC402 is in progress, it is possible that the process have not been Procedure
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other LPH Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M,
Fail has a higher priority.
4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
Procedure DC131[749-021] (LPH Fail Color)?
Y N
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, 4: Check the following:
Error has occurred at C, 8: Error has occurred at K) Has multiple errors occurred at DC131[749-021]
• The connection between the MD PWB J532 and the LPH Rear PWB (M) J552 for open circuit,
(LPH Fail Color)?
Y N
Check the following: • The connection between the LPH H PWB (M) J564 and the LPH (M) J572 for open circuit,
short circuit, and poor contact (connection within the LPH Unit)
• The connection between the MD PWB J532 and the LPH Rear PWB (Y) J553 for open circuit,
short circuit, and poor contact • The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open
circuits, short circuits, and poor contacts (especially for short circuits between MCU PWB J556
• The connection between the LPH H PWB (Y) J565 and the LPH (Y) J573 for open circuit, short
circuit, and poor contact (connection within the LPH Unit) pins-28/27 and LPH Rear PWB (M) J560 pins-1/2)
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open • The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit)
circuits, short circuits, and poor contacts (especially for short circuits between MCU PWB J557
pins-28/27 and LPH Rear PWB (Y) J561 pins-1/2) • The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage
and foreign substances
• The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short
circuits, and poor contacts (connection within the LPH Unit) • The LPH Unit (M) for improper installation
• The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage
and foreign substances If no problems are found, replace the following parts in sequence:
• The LPH Unit (Y) for improper installation • LPH Unit (M) (PL 2.1)
• LPH Cable Assembly (PL 2.2)
If no problems are found, replace the following parts in sequence: • LPH Rear PWB (M) (PL 2.2)
• LPH Unit (Y) (PL 2.1) • MD PWB (PL 18.3)
• LPH Cable Assembly (PL 2.2) • MCU PWB (PL 18.3)
• LPH Rear PWB (Y) (PL 2.2)
Check the connection of the MD PWB J532 connector. . Is the MD PWB J532 connector properly
• MD PWB (PL 18.3)
connected?
• MCU PWB (PL 18.3) Y N
Connect the MD PWB J532 connector properly.
Check the connection of the MD PWB J532 connector. Is the MD PWB J532 connector properly
connected? Replace the following parts in sequence:
Y N
• MD PWB (PL 18.3)
Connect the MD PWB J532 connector properly.
Replace the following parts in sequence: 061-352 LPH Power On Fail C
• MD PWB (PL 18.3) BSD-ON: CH6.10
061-351 LPH Power On Fail M Fuse open circuit detection error during the LPH batch download complete verification, or power system
error.
BSD-ON: CH6.9
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CHAIN 61 2-58 Ver.1.2
NOTE: . If this Fail occurs when DC402 is in progress, it is possible that the process have not been NOTE: . If this Fail occurs when DC402 is in progress, it is possible that the process have not been
performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other LPH Fail performed correctly because of other LPH Fail. If other LPH Fail had occurred, solving that other LPH Fail
has a higher priority. has a higher priority.
Procedure Procedure
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M,
4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
DC131[749-021] (LPH Fail Color)? DC131[749-021] (LPH Fail Color)?
Y N Y N
• The connection between the MD PWB J532 and the LPH Rear PWB (C) J551 for open circuit, • The connection between the MD PWB J532 and the LPH Rear PWB (K) J550 for open circuit,
short circuit, and poor contact short circuit, and poor contact
• The connection between the LPH H PWB (C) J563 and the LPH (C) J571 for open circuit, short • The connection between the LPH H PWB (K) J562 and the LPH (K) J570 for open circuit, short
circuit, and poor contact (connection within the LPH Unit) circuit, and poor contact (connection within the LPH Unit)
• The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open • The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
circuits, short circuits, and poor contacts (especially for short circuits between MCU PWB J555 circuits, short circuits, and poor contacts (especially for short circuits between MCU PWB J554
pins-28/27 and LPH Rear PWB (C) J559 pins-1/2) pins-28/27 and LPH Rear PWB (K) J558 pins-1/2)
• The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, • The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
short circuits, and poor contacts (connection within the LPH Unit) circuits, and poor contacts (connection within the LPH Unit)
• The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage • The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage
and foreign substances and foreign substances
• The LPH Unit (C) for improper installation • The LPH Unit (K) for improper installation
If no problems are found, replace the following parts in sequence: If no problems are found, replace the following parts in sequence:
• LPH Unit (C) (PL 2.1) • LPH Unit (K) (PL 2.1)
• LPH Cable Assembly (PL 2.2) • LPH Cable Assembly (PL 2.2)
• LPH Rear PWB (C) (PL 2.2) • LPH Rear PWB (K) (PL 2.2)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
Check the connection of the MD PWB J532 connector. . Is the MD PWB J532 connector properly Check the connection of the MD PWB J532 connector. . Is the MD PWB J532 connector properly
connected? connected?
Y N Y N
Connect the MD PWB J532 connector properly. Connect the MD PWB J532 connector properly.
Replace the following parts in sequence: Replace the following parts in sequence:
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
061-353 LPH Power On Fail K 061-354 LPH Download Data Fail Y
Fuse open circuit detection error during the LPH batch download complete verification, or power system DELSOL register data error during the LPH batch download complete verification, download error, or
error. connector error.
A
Procedure • LPH Cable Assembly (PL 2.2)
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, • LPH Rear PWB (M) (PL 2.2)
4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at • MCU PWB (PL 18.3)
DC131[749-021] (LPH Fail Color)?
Y N Replace the MCU PWB (PL 18.3).
Check the following: 061-356 LPH Download Data Fail C
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open
circuits, short circuits, and poor contacts BSD-ON: CH6.10
DELSOL register data error during the LPH batch download complete verification, download error, or
circuits, and poor contacts (connection within the LPH Unit)
connector error.
and foreign substances Procedure
• The LPH Unit (Y) for improper installation
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M,
• Use DC402 to check the EEPROM data. 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
If no problems are found, replace the following parts in sequence: Y N
• LPH Unit (Y) (PL 2.1) Check the following:
• The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open
circuits, short circuits, and poor contacts
• The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits,
• MCU PWB (PL 18.3) short circuits, and poor contacts (connection within the LPH Unit)
• The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage
061-355 LPH Download Data Fail M • The LPH Unit (C) for improper installation
BSD-ON: CH6.9
• Use DC402 to check the EEPROM data.
connector error. If no problems are found, replace the following parts in sequence:
• LPH Unit (C) (PL 2.1)
Procedure • LPH Cable Assembly (PL 2.2)
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, • LPH Rear PWB (C) (PL 2.2)
4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at • MCU PWB (PL 18.3)
Y N Replace the MCU PWB (PL 18.3).
Check the following: 061-357 LPH Download Data Fail K
• The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open
BSD-ON: CH6.11
• The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits,
short circuits, and poor contacts (connection within the LPH Unit) connector error.
• The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage
and foreign substances Procedure
• The LPH Unit (M) for improper installation
• Use DC402 to check the EEPROM data. 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
• LPH Unit (M) (PL 2.1) Check the following:
A A
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A
CHAIN 61 2-60 Ver.1.2
• The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open Y N
circuits, short circuits, and poor contacts Check that the value in DC131[749-007] (LPH Specific Code 4M) does not contain corruption, etc.
• The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
circuits, and poor contacts (connection within the LPH Unit) LPH Unit (M) (PL 2.1).
• The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage
and foreign substances Check that the values in DC131[749-001 to 009] (LPH Specific Code) do not contain corruption, etc.
Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
• The LPH Unit (K) for improper installation
following parts in sequence:
• Use DC402 to check the EEPROM data. • LPH Unit (Y, M, C, K) (PL 2.1)
• LPH Unit (K) (PL 2.1)
061-360 LPH Mismatch Fail C
BSD-ON: CH6.10
• LPH Rear PWB (K) (PL 2.2)
The model number of the LPH Unit (C) does not match.

Procedure
061-358 LPH Mismatch Fail Y Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M,
BSD-ON: CH6.8 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
The model number of the LPH Unit (Y) does not match. Y N
Check that the value in DC131[749-008] (LPH Specific Code 4C) does not contain corruption, etc.
Procedure Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, LPH Unit (C) (PL 2.1).
DC131[749-021] (LPH Fail Color)? Check that the values in DC131[749-001 to 009] (LPH Specific Code) do not contain corruption, etc.
Y N Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
Check that the value in DC131[749-006] (LPH Specific Code 4Y) does not contain corruption, etc. following parts in sequence:
Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the • LPH Unit (Y, M, C, K) (PL 2.1)
LPH Unit (Y) (PL 2.1). • MCU PWB (PL 18.3)
Check that the values in DC131[749-001 to 009] (LPH Specific Code) do not contain corruption, etc.
Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the 061-361 LPH Mismatch Fail K
following parts in sequence: BSD-ON: CH6.11
• MCU PWB (PL 18.3) The model number of the LPH Unit (K) does not match.
Procedure
061-359 LPH Mismatch Fail M Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M,
BSD-ON: CH6.9 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
The model number of the LPH Unit (M) does not match. Y N
Check that the value in DC131[749-009] (LPH Specific Code 4K) does not contain corruption, etc.
Procedure Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
Refer to DC131[749-021] (LPH Fail Color). (1: Error has occurred at Y, 2: Error has occurred at M, LPH Unit (K) (PL 2.1).
DC131[749-021] (LPH Fail Color)? Check that the values in DC131[749-001 to 009] (LPH Specific Code) do not contain corruption, etc.
Furthermore, use DC402 to check the LPH EEPROM data. If no problems are found, replace the
following parts in sequence:
• MCU PWB (PL 18.3) If no problems are found, replace the following parts in sequence:
• LPH Unit (M) (PL 2.1)
061-362 LPH Read Fail Y • LPH Cable Assembly (PL 2.2)
• LPH Rear PWB (M) (PL 2.2)
BSD-ON: CH6.8
Communication error between MCU and LPH Unit (Y) (data read error from LPH) 061-364 LPH Read Fail C
BSD-ON: CH6.10
Cause/Action
1. Turn the power OFF and ON. Communication error between MCU and LPH Unit (C) (data read error from LPH)
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open Cause/Action
circuits, short circuits, and poor contacts 1. Turn the power OFF and ON.
• The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short 2. Check the following:
• The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage circuits, short circuits, and poor contacts
• The LPH Unit (Y) for improper installation short circuits, and poor contacts (connection within the LPH Unit)
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused • The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage
by improper installation) and foreign substances
• The LPH Unit (C) for improper installation
If no problems are found, replace the following parts in sequence: • The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
• LPH Unit (Y) (PL 2.1) by improper installation)
• LPH Rear PWB (Y) (PL 2.2) If no problems are found, replace the following parts in sequence:
• MCU PWB (PL 18.3) • LPH Unit (C) (PL 2.1)
061-363 LPH Read Fail M • LPH Cable Assembly (PL 2.2)
BSD-ON: CH6.9 • LPH Rear PWB (C) (PL 2.2)
Communication error between MCU and LPH Unit (M) (data read error from LPH) 061-365 LPH Read Fail K
BSD-ON: CH6.11
Cause/Action
1. Turn the power OFF and ON. Communication error between MCU and LPH Unit (K) (data read error from LPH)
• The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open Cause/Action
• The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, 2. Check the following:
short circuits, and poor contacts (connection within the LPH Unit) • The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
• The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage circuits, short circuits, and poor contacts
• The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
• The LPH Unit (M) for improper installation circuits, and poor contacts (connection within the LPH Unit)
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused • The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage
by improper installation) and foreign substances
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CHAIN 61 2-62 Ver.1.2
• The LPH Unit (K) for improper installation If no problems are found, replace the following parts in sequence:
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused • LPH Unit (Y) (PL 2.1)
by improper installation) • LPH Cable Assembly (PL 2.2)
If no problems are found, replace the following parts in sequence: • MD PWB (PL 18.3)
• LPH Unit (K) (PL 2.1) • MCU PWB (PL 18.3)
• LPH Cable Assembly (PL 2.2) 061-367 LPH Write Fail M
BSD-ON: CH6.9
061-366 LPH Write Fail Y Communication error between MCU and LPH Unit (M) (data write error to LPH).
BSD-ON: CH6.8
Procedure
Communication error between MCU and LPH Unit (Y) (data write error to LPH). Refer to DC131[749-108] (Write Retry Data M).. Is the value of DC131[749-108] (Write Retry Data M)
"0"?
Procedure Y N
Refer to DC131[749-107] (Write Retry Data Y).. Is the value of DC131[749-107] (Write Retry Data Y) • The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open
"0"?
Y N
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open short circuits, and poor contacts (connection within the LPH Unit)
circuits, short circuits, and poor contacts • The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage
circuits, and poor contacts (connection within the LPH Unit) • The LPH Unit (M) for improper installation
• The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage • The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
and foreign substances by improper installation)
• The LPH Unit (Y) for improper installation • The NVM value for corruption
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation) If no problems are found, replace the following parts in sequence:
• The NVM value for corruption • LPH Unit (M) (PL 2.1)
If no problems are found, replace the following parts in sequence: • LPH Rear PWB (M) (PL 2.2)
• LPH Unit (Y) (PL 2.1) • MCU PWB (PL 18.3)
• The connection between the MD PWB J532 and the LPH Rear PWB (M) J552 for open circuit, short
circuit, and poor contact
Check the following: • The connection between the LPH H PWB (M) J564 and the LPH (M) J572 for open circuit, short
circuit, and poor contact (connection within the LPH Unit)
• The connection between the MD PWB J532 and the LPH Rear PWB (Y) J553 for open circuit, short
circuit, and poor contact • The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage and
foreign substances
• The connection between the LPH H PWB (Y) J565 and the LPH (Y) J573 for open circuit, short
circuit, and poor contact (connection within the LPH Unit) • The LPH Unit (M) for improper installation
• The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage and
foreign substances If no problems are found, replace the following parts in sequence:
• The LPH Unit (Y) for improper installation • LPH Unit (M) (PL 2.1)
• MD PWB (PL 18.3) 061-369 LPH Write Fail K
BSD-ON: CH6.11
061-368 LPH Write Fail C
Communication error between MCU and LPH Unit (K) (data write error to LPH).
BSD-ON: CH6.10
Communication error between MCU and LPH Unit (C) (data write error to LPH). Procedure
Refer to DC131[749-110] (Write Retry Data K).. Is the value of DC131[749-110] (Write Retry Data K)
Procedure "0"?
Y N
Refer to DC131[749-109] (Write Retry Data C).. Is the value of DC131[749-109] (Write Retry Data C)
"0"? Check the following:
Y N • The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
• The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open • The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
circuits, short circuits, and poor contacts circuits, and poor contacts (connection within the LPH Unit)
• The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits, • The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage
short circuits, and poor contacts (connection within the LPH Unit) and foreign substances
• The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage • The LPH Unit (K) for improper installation
and foreign substances • The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
• The LPH Unit (C) for improper installation by improper installation)
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused • The NVM value for corruption
by improper installation)
• The NVM value for corruption If no problems are found, replace the following parts in sequence:
If no problems are found, replace the following parts in sequence: • LPH Cable Assembly (PL 2.2)
• LPH Unit (C) (PL 2.1) • LPH Rear PWB (K) (PL 2.2)
• LPH Cable Assembly (PL 2.2) • MCU PWB (PL 18.3)
• LPH Rear PWB (C) (PL 2.2)
• The connection between the MD PWB J532 and the LPH Rear PWB (K) J550 for open circuit, short
Check the following: circuit, and poor contact
• The connection between the MD PWB J532 and the LPH Rear PWB (C) J551 for open circuit, short • The connection between the LPH H PWB (K) J562 and the LPH (K) J570 for open circuit, short
circuit, and poor contact circuit, and poor contact (connection within the LPH Unit)
• The connection between the LPH H PWB (C) J563 and the LPH (C) J571 for open circuit, short • The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage and
circuit, and poor contact (connection within the LPH Unit) foreign substances
• The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage and • The LPH Unit (K) for improper installation
foreign substances
• The LPH Unit (C) for improper installation If no problems are found, replace the following parts in sequence:
If no problems are found, replace the following parts in sequence: • LPH Cable Assembly (PL 2.2)
• LPH Unit (C) (PL 2.1) • LPH Rear PWB (K) (PL 2.2)
• LPH Cable Assembly (PL 2.2) • MD PWB (PL 18.3)
• LPH Rear PWB (C) (PL 2.2) • MCU PWB (PL 18.3)
• MD PWB (PL 18.3) 061-370 LPH Act Fail Y
• MCU PWB (PL 18.3) BSD-ON: CH6.8
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CHAIN 61 2-64 A Ver.1.2
Communication error between MCU and LPH Unit (Y) (error in the communication IC or cable). • The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits,
Procedure • The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage
Check the timing at when this Fail occurs.. Does this Fail occur right after the power is turned ON? and foreign substances
Y N • The LPH Unit (M) for improper installation
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage • The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
leakCheck the Drum (Y, M, C, K) for improper installation by improper installation)
Y N • LPH Cable Assembly (PL 2.2)
Check the following: • LPH Rear PWB (M) (PL 2.2)
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open • MCU PWB (PL 18.3)
• The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short Replace the MCU PWB (PL 18.3).
circuits, and poor contacts (connection within the LPH Unit) 061-372 LPH Act Fail C
BSD-ON: CH6.10
• The LPH Unit (Y) for improper installation Communication error between MCU and LPH Unit (C) (error in the communication IC or cable).
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
by improper installation) Procedure
Check the timing at when this Fail occurs.. Does this Fail occur right after the power is turned ON?
• LPH Unit (Y) (PL 2.1) If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
• LPH Cable Assembly (PL 2.2) leakCheck the Drum (Y, M, C, K) for improper installation
• MCU PWB (PL 18.3) 4: Error has occurred at C, 8: Error has occurred at K). Has multiple errors occurred at
Replace the MCU PWB (PL 18.3). Y N
061-371 LPH Act Fail M Check the following:
BSD-ON: CH6.9 • The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open
Communication error between MCU and LPH Unit (M) (error in the communication IC or cable). • The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits,
Procedure • The connector ( P/J579) between the LPH Rear PWB (C) and the LPH H PWB (C) for damage
Check the timing at when this Fail occurs.. Does this Fail occur right after the power is turned ON? and foreign substances
Y N • The LPH Unit (C) for improper installation
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage • The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused
leakCheck the Drum (Y, M, C, K) for improper installation by improper installation)
Y N • LPH Cable Assembly (PL 2.2)
Check the following: • LPH Rear PWB (C) (PL 2.2)
• The Flat Cable between the MCU PWB J556 and the LPH Rear PWB (M) J560 for open • MCU PWB (PL 18.3)
A A
A
Replace the MCU PWB (PL 18.3). Y N
061-373 LPH Act Fail K Replace the LPH Unit (Y) (PL 2.1).
BSD-ON: CH6.11
Go to the appropriate FIP
Communication error between MCU and LPH Unit (K) (error in the communication IC or cable). 061-375 LPH Chip Fail M
BSD-ON: CH6.9
Procedure
Check the timing at when this Fail occurs.. Does this Fail occur right after the power is turned ON? Open circuit detected in LPH Unit (M) (open circuit between DELSOL and SLED).
Y N
NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
If the Fail occurs when the Drum is rotating, it is very likely due to the noise caused by high voltage
turning the power OFF and ON.
leakCheck the Drum (Y, M, C, K) for improper installation
Procedure
Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
DC131[749-021] (LPH Fail Color)? the MCU PWB J556 and the LPH Rear PWB (M) J560 has occurred. . Has any Chain No. 061 Fail
(other than LPH Chip Fail) occurred?
Y N
Y N
• The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open Replace the LPH Unit (M) (PL 2.1).
circuits, and poor contacts (connection within the LPH Unit) 061-376 LPH Chip Fail C
• The connector ( P/J578) between the LPH Rear PWB (K) and the LPH H PWB (K) for damage BSD-ON: CH6.10
Open circuit detected in LPH Unit (C) (open circuit between DELSOL and SLED).
• The Drum/Deve Drive Motor (Y, M, C) for improper installation (affected by the noises caused NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
by improper installation) turning the power OFF and ON.
If no problems are found, replace the following parts in sequence: Procedure

• LPH Unit (K) (PL 2.1) Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
• LPH Cable Assembly (PL 2.2) the MCU PWB J555 and the LPH Rear PWB (C) J559 has occurred.. Has any Chain No. 061 Fail
Y N
• MCU PWB (PL 18.3) Replace the LPH Unit (C) (PL 2.1).
Replace the MCU PWB (PL 18.3). Go to the appropriate FIP

061-374 LPH Chip Fail Y 061-377 LPH Chip Fail K
BSD-ON: CH6.8
BSD-ON: CH6.11
Open circuit detected in LPH Unit (Y) (open circuit between DELSOL and SLED). Open circuit detected in LPH Unit (K) (open circuit between DELSOL and SLED).
turning the power OFF and ON. turning the power OFF and ON.
Procedure Procedure
Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
the MCU PWB J557 and the LPH Rear PWB (Y) J561 has occurred.. Has any Chain No. 061 Fail
the MCU PWB J554 and the LPH Rear PWB (K) J558 has occurred.. Has any Chain No. 061 Fail
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Y N Procedure
Replace the LPH Unit (K) (PL 2.1).
the MCU PWB J554 and the LPH Rear PWB (K) J558 has occurred.. Has any Chain No. 061 Fail
061-378 LPH EEPROM Data Fail Y Y N
BSD-ON: CH6.8 Replace the LPH Unit (K) (PL 2.1).
The LPH EEPROM data is corrupt. Go to the appropriate FIP

061-382 LPH EEPROM Primitive Data Fail Y
Procedure BSD-ON: CH6.8
the MCU PWB J557 and the LPH Rear PWB (Y) J561 has occurred.. Has any Chain No. 061 Fail The LPH EEPROM data is corrupt. Specifically, this occurs when the basic settings data (register) that is
(other than LPH Chip Fail) occurred? required by the LPH for printing is damaged.
Y N
Replace the LPH Unit (Y) (PL 2.1). Procedure
Go to the appropriate FIP the MCU PWB J557 and the LPH Rear PWB (Y) J561 has occurred.. Has any Chain No. 061 Fail
061-379 LPH EEPROM Data Fail M (other than LPH Chip Fail) occurred?
BSD-ON: CH6.9 Y N
Replace the LPH Unit (Y) (PL 2.1).
The LPH EEPROM data is corrupt.
Procedure 061-383 LPH EEPROM Primitive Data Fail M
Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between BSD-ON: CH6.9
the MCU PWB J556 and the LPH Rear PWB (M) J560 has occurred.. Has any Chain No. 061 Fail
(other than LPH Chip Fail) occurred? The LPH EEPROM data is corrupt. Specifically, this occurs when the basic settings data (register) that is
Y N required by the LPH for printing is damaged.
Replace the LPH Unit (M) (PL 2.1).
Procedure
061-380 LPH EEPROM Data Fail C the MCU PWB J556 and the LPH Rear PWB (M) J560 has occurred.. Has any Chain No. 061 Fail
BSD-ON: CH6.10 (other than LPH Chip Fail) occurred?
Y N
The LPH EEPROM data is corrupt. Replace the LPH Unit (M) (PL 2.1).
Procedure Go to the appropriate FIP
Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between 061-384 LPH EEPROM Primitive Data Fail C
the MCU PWB J555 and the LPH Rear PWB (C) J559 has occurred.. Has any Chain No. 061 Fail BSD-ON: CH6.10
Y N The LPH EEPROM data is corrupt. Specifically, this occurs when the basic settings data (register) that is
Replace the LPH Unit (C) (PL 2.1). required by the LPH for printing is damaged.
Go to the appropriate FIP Procedure

061-381 LPH EEPROM Data Fail K Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between
BSD-ON: CH6.11 the MCU PWB J555 and the LPH Rear PWB (C) J559 has occurred.. Has any Chain No. 061 Fail
The LPH EEPROM data is corrupt. Y N
Replace the LPH Unit (C) (PL 2.1).
A
A A
Go to the appropriate FIP Go to the 061-355 FIP
061-385 LPH EEPROM Primitive Data Fail K 061-388 LPH PLL Lock Fail C
The LPH EEPROM data is corrupt. Specifically, this occurs when the basic settings data (register) that is LPH PLL lock mechanism failure (LPH clock failure).
required by the LPH for printing is damaged.
Procedure
Procedure Enter DC122 Fail History. Check whether 061-356 LPH Download Fail C has occurred.. Has Fail 061-
Enter DC122 Fail History. Check whether any Fail related to connection failure of the Flat Cable between 356 occurred?
the MCU PWB J554 and the LPH Rear PWB (K) J558 has occurred.. Has any Chain No. 061 Fail Y N
(other than LPH Chip Fail) occurred? Replace the following parts in sequence:
Y N • LPH Unit (C) (PL 2.1)
Replace the LPH Unit (K) (PL 2.1). • LPH Cable Assembly (PL 2.2)
061-386 LPH PLL Lock Fail Y
BSD-ON: CH6.8 Go to the 061-356 FIP
061-389 LPH PLL Lock Fail K
LPH PLL lock mechanism failure (LPH clock failure).
BSD-ON: CH6.11
Procedure LPH PLL lock mechanism failure (LPH clock failure).
Enter DC122 Fail History. Check whether 061-354 LPH Download Fail Y has occurred.. Has Fail 061-
354 occurred? Procedure
Y N
Enter DC122 Fail History. Check whether 061-357 LPH Download Fail K has occurred.. Has Fail 061-
• LPH Unit (Y) (PL 2.1) 357 occurred?
Y N
• LPH Rear PWB (Y) (PL 2.2) • LPH Unit (K) (PL 2.1)
• MCU PWB (PL 18.3) • LPH Cable Assembly (PL 2.2)
Go to the 061-354 FIP
061-387 LPH PLL Lock Fail M
BSD-ON: CH6.9 Go to the 061-357 FIP
061-390 LPH Latch Timing Fail Y
LPH PLL lock mechanism failure (LPH clock failure).
BSD-ON: CH6.8
Procedure LPH latch timing correction error.
Enter DC122 Fail History. Check whether 061-355 LPH Download Fail M has occurred.. Has Fail 061-
355 occurred? NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
Y N turning the power OFF and ON.
• LPH Unit (M) (PL 2.1) Cause/Action
• LPH Cable Assembly (PL 2.2) 1. Turn the power OFF and ON.
• LPH Rear PWB (M) (PL 2.2) 2. Check the following:
• MCU PWB (PL 18.3) • The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open
A
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CHAIN 61 2-68 Ver.1.2
• The Flat Cable between the LPH H PWB (Y) J569 and the LPH (Y) J577 for open circuits, short 2. Check the following:
circuits, and poor contacts (connection within the LPH Unit) • The Flat Cable between the MCU PWB J555 and the LPH Rear PWB (C) J559 for open
• The connector ( P/J581) between the LPH Rear PWB (Y) and the LPH H PWB (Y) for damage circuits, short circuits, and poor contacts
and foreign substances • The Flat Cable between the LPH H PWB (C) J567 and the LPH (C) J575 for open circuits,
• The LPH Unit (Y) for improper installation short circuits, and poor contacts (connection within the LPH Unit)
If no problems are found, replace the following parts in sequence: and foreign substances
• LPH Unit (Y) (PL 2.1) • The LPH Unit (C) for improper installation
• LPH Rear PWB (Y) (PL 2.2) If no problems are found, replace the following parts in sequence:
• MCU PWB (PL 18.3) • LPH Unit (C) (PL 2.1)
061-391 LPH Latch Timing Fail M
BSD-ON: CH6.9
LPH latch timing correction error. 061-393 LPH Latch Timing Fail K
BSD-ON: CH6.11
turning the power OFF and ON. LPH latch timing correction error.
Cause/Action
1. Turn the power OFF and ON. turning the power OFF and ON.
• The Flat Cable between the LPH H PWB (M) J568 and the LPH (M) J576 for open circuits, 2. Check the following:
short circuits, and poor contacts (connection within the LPH Unit) • The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
• The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage circuits, short circuits, and poor contacts
and foreign substances • The Flat Cable between the LPH H PWB (K) J566 and the LPH (K) J574 for open circuits, short
• The LPH Unit (M) for improper installation circuits, and poor contacts (connection within the LPH Unit)
If no problems are found, replace the following parts in sequence: and foreign substances
• LPH Unit (M) (PL 2.1) • The LPH Unit (K) for improper installation
• LPH Rear PWB (M) (PL 2.2) If no problems are found, replace the following parts in sequence:
• MCU PWB (PL 18.3) • LPH Unit (K) (PL 2.1)
061-392 LPH Latch Timing Fail C
BSD-ON: CH6.10
LPH latch timing correction error. 061-394 LPH FFC Connect Fail Y
BSD-ON: CH6.8
FFC connector is detected to have poor contact during LPH latch timing control.
Cause/Action
NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after BSD-ON: CH6.10
Cause/Action
1. Turn the power OFF and ON. NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
2. Check the following: turning the power OFF and ON.
• The Flat Cable between the MCU PWB J557 and the LPH Rear PWB (Y) J561 for open Cause/Action
• The LPH Unit (Y) for improper installation
• LPH Unit (Y) (PL 2.1)
• The LPH Unit (C) for improper installation
061-395 LPH FFC Connect Fail M • LPH Cable Assembly (PL 2.2)
BSD-ON:CH6.9 • LPH Rear PWB (C) (PL 2.2)
061-397 LPH FFC Connect Fail K
NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after BSD-ON: CH6.11
Cause/Action
1. Turn the power OFF and ON. NOTE: . Because this Fail is detected for each color at every cycle-up, perform at least four jobs after
2. Check the following: turning the power OFF and ON.
short circuits, and poor contacts (connection within the LPH Unit) 2. Check the following:
• The connector ( P/J580) between the LPH Rear PWB (M) and the LPH H PWB (M) for damage • The Flat Cable between the MCU PWB J554 and the LPH Rear PWB (K) J558 for open
• The LPH Unit (M) for improper installation
061-396 LPH FFC Connect Fail C • LPH Cable Assembly (PL 2.2)
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• LPH Rear PWB (K) (PL 2.2) An irregularity was detected in the Valid signal for C or K. The Valid signal, which is sent from the
• MCU PWB (PL 18.3) Controller to indicate the valid range of the fast scan, does not turn ON at the given timing or turns ON at
an unscheduled timing. (This is a hidden failure. Data is only recorded in history.)
061-398 BITZ1 Initialize Fail
BSD-ON: - Cause/Action
The Bitz1 initialization error was detected. This is an error where the CPU is unable to access the
memory and the register of the ASIC BITZ (image processing chip for YM) that is installed on the MCU
PWB. • Between BP PWB J460 and MCU PWB P451
Cause/Action • Between BP PWB J309 and ESS PWB P309
1. Turn the power OFF and ON. If no problems are found, replace the following parts in sequence:
2. Replace the MCU PWB (PL 18.3). • BP PWB (PL 18.3)
061-399 BITZ2 Initialize Fail • ESS PWB (PL 35.1)
BSD-ON: -
The Bitz2 initialization error was detected. This is an error where the CPU is unable to access the
memory and the register of the ASIC BITZ (image processing chip for CK) that is installed on the MCU
PWB.
Cause/Action
061-610 Bitz1 CONTIF Fail

BSD-ON: -
An irregularity was detected in the Valid signal for Y or M. The Valid signal, which is sent from the
Controller to indicate the valid range of the fast scan, does not turn ON at the given timing or turns ON at
an unscheduled timing. (This is a hidden failure. Data is only recorded in history.)
Cause/Action
• Between BP PWB J460 and MCU PWB P451
• BP PWB (PL 18.3)
• ESS PWB (PL 35.1)
061-611 Bitz2 CONTIF Fail

BSD-ON: -
A B
062-211 IIT/IPS EEPROM Local Fail (IPS) Check the DC COM circuit between the Platen Interlock Switch J727-2 and the IIT/IPS PWB J722-
A4.
BSD-ON: CH3.3
Check the installation status of the Magnet and the closing status of the DADF. If the problem persists,
Write failure to EEPROM or transmission failure with EEPROM (will be retried) has occurred.
replace the Platen Interlock Switch (PL 1.4/PL 20.4).
Cause/Action 062-310 IIT/IPS-ESS Communication Fail

BSD-ON: CH3.3
Turn the power OFF and ON. If the problem persists, replace the IIT/IPS PWB (Write the values
from the IIT Shipment Inspection NVM List) (PL 1.7/PL 20.7)
Communication cannot be established between the IIT/IPS PWB and the ESS PWB.
062-277 IIT/IPS-DADF Communication Fail
Communication cannot be established between the IIT/IPS PWB and the DADF PWB. 2. Check the following:
• The connection between the IIT/IPS PWB P719 and the BP PWB P336 for open circuit, short
Cause/Action circuit, and poor contact
• The connectors of the IIT/IPS PWB P719 and the BP PWB P336 for damage, foreign
2. Check the following: substances, bent connector pins, burns, and improper soldering on the PWB
• The connection between the IIT/IPS PWB P750 and the DADF PWB J751 and J752 for open • The connection between the IIT/IPS PWB P719 and the IIT I/F PWB P715 for open circuit,
circuits, short circuits, and poor contacts short circuit, and poor contact (UD models only)
• The connectors of the IIT/IPS PWB P750 and the DADF PWB J751 and J752 for damage, • The connectors of the IIT/IPS PWB P719 and the IIT I/F PWB P715 for damage, foreign
foreign substances, bent connector pins, burns, and improper soldering on the PWB substances, bent connector pins, burns, and improper soldering on the PWB (UD models only)
• The connection between the BP PWB P336 and the IIT I/F PWB J716 for open circuit, short
If no problems are found, replace the following parts in sequence: circuit, and poor contact (UD models only)
• IIT-DADF Cable (PL 51.3) • The connectors of the BP PWB P336 and the IIT I/F PWB J716 for damage, foreign
• DADF PWB (PL 51.3) substances, bent connector pins, burns, and improper soldering on the PWB (UD models only)
• IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7)
062-300 Platen Interlock Open
• IIT Cable (PL 18.2 )
BSD-ON: CH6.7
• UD IIT Cable (UD models only) (PL 20.4)
The Platen Interlock is open. • IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7)
• IIT I/F PWB (UD models only) (PL 20.1)
Procedure • BP PWB (PL 18.3)
Remove the IIT Top Cover. • ESS PWB (PL 35.1)
Cheat the Platen Interlock Switch J727-1 and J727-2.. Does the 062-300 display disappear?
Y N
062-311 IIT Software Logic Fail
Is the voltage between the Platen Interlock Switch J727-1 (+) and GND (-) +5VDC? BSD-ON: CH3.3
Y N
Check the wire between the Platen Interlock Switch J727-1 and the IIT/IPS PWB J722-A5 for A software error was detected at the IIT/IPS PWB.
open circuit and poor contact. If no problems are found, replace the IIT/IPS PWB (Switch the
EEPROM) (PL 1.7/PL 20.7). Procedure
1. Enter the Diag Mode, change the value of DC131[715-030] to "1", and then execute "NVM Write".
Is the voltage between the Platen Interlock Switch J727-2 (+) and GND (-) +5VDC?
2. A 3 or 4-digit number is displayed in the current value column.
Y N
3. Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
Replace the Platen Interlock Switch (PL 1.4/PL 20.4).
appropriate parts.
A B
NOTE: . Execute the IIT diagnosis and then call DC131[715-030] again (press the Change Settings
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CHAIN 62 2-72 Ver.1.2
button) to check the value (diagnosis result). NOTE: . Execute the IIT diagnosis and then call DC131[715-030] again (press the Change Settings
button) to check the value (diagnosis result).
Table 1
Table 1
Current value Component Name PL No.
00 Not applicable (No errors) - Current value Component Name PL No.
01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6 00 Not applicable (No errors) -
02 CCD Lens Assy PL 1.4/PL 20.4 01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6
03 CCD FFC Harness PL 1.4/PL 20.4 02 CCD Lens Assy PL 1.4/PL 20.4
04 IIT/IPS PWB Assy PL 1.7/PL 20.7 03 CCD FFC Harness PL 1.4/PL 20.4
05 This value is not displayed - 04 IIT/IPS PWB Assy PL 1.7/PL 20.7
06 This value is not displayed - 05 This value is not displayed -
10 Lamp FFC Harness PL 1.6/PL 20.6 09 This value is not displayed -
11 HWM PWB PL 1.7/PL 20.7 10 Lamp FFC Harness PL 1.6/PL 20.6
12 IIT Cable/UD IIT Cable/IIT I/F PWB PL 18.2/PL 20.4/PL 20.1 11 HWM PWB PL 1.7/PL 20.7
12 IIT Cable/UD IIT Cable/IIT I/F PWB PL 18.2/PL 20.4/PL 20.1
4. After replacing the appropriate parts, again change the value for DC131[715-030] to "1" and then
execute "NVM Write". 4. After replacing the appropriate parts, again change the value for DC131[715-030] to "1" and then
5. Check that the current value column becomes "000". execute "NVM Write".
6. If the problem persists after performing the above procedure, replace the IIT/IPS PWB (Switch the 5. Check that the current value column becomes "000".
EEPROM) (PL 1.7/PL 20.7). 6. If the problem persists after performing the above procedure, check the connection between the
HWM PWB J7131 and the IIT/IPS PWB P713 for poor connection, damaged connectors, foreign
062-330 HWM Hard Fail substances, bent connector pins, burns, and improper soldering on the PWB. If no problems are
BSD-ON: CH3.6 found, replace the HWM PWB (PL 1.7/PL 20.7), followed by the IIT/IPS PWB (Switch the EEPROM)
(PL 1.7/PL 20.7).
• Signal connection failure between the IPS and the HWM was detected.
• Program write error at HWM installation FPGA was detected.
062-345 IIT/IPS EEPROM Fail (IIT)
BSD-ON: CH3.3
• Operation failure at HWM installation device was detected.
• Operation failure at HWM connection section of IPS was detected.
Write failure to EEPROM or communication failure with EEPROM has occurred.
Initial Actions
Check the connectors of the HWM PWB J7131 and the IIT/IPS PWB P713 for poor contact, bent Cause/Action
connector pins, burns, foreign substances, and improper soldering on the PWB, etc. Turn the power OFF and ON. If the problem persists, replace the IIT/IPS PWB (Write the values in
IIT Shipment Inspection NVM List) (PL 1.7/PL 20.7)
Procedure 062-360 Carriage Position Fail
BSD-ON: CH6.1
3. Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the The Carriage position error was detected.
appropriate parts.
Procedure
Remove the Platen Glass and move the Full Rate Carriage to right and left manually.. Does the
Carriage moves smoothly, with no interference?
Y N 3. Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
Check the Carriage operation for mechanical load, the Carriage Cable for winding failure, the Rail appropriate parts.
for contamination/foreign substances, and the Full Rate/Half Rate Carriage for improper position
(ADJ 1.6.1), etc.
Turn ON the power and enter the Diag mode. Input DC330[062-005] (Scan) or [062-006] (Return) and
Table 1
turn it ON.. Does the Carriage move?
Y N Current value Component Name PL No.
Is the voltage between the Carriage Motor P7211-1/2 (+) and the GND (-) +24VDC?
00 Not applicable (No errors) -
Y N
01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6
02 CCD Lens Assy PL 1.4/PL 20.4
Check the connection between the Carriage Motor P7211 and the IIT/IPS PWB J722 for open 03 CCD FFC Harness PL 1.4/PL 20.4
circuit, short circuit, and poor contact. If no problems are found, replace the following parts in 04 IIT/IPS PWB Assy PL 1.7/PL 20.7
sequence: 05 This value is not displayed -
06 This value is not displayed -
• Carriage Motor (PL 1.5/PL 20.5)
Press the Stop button. Enter DC330[062-212] (IIT Regi Sensor) and turn it ON. Manually move the 08 This value is not displayed -
Carriage and turn the IIT Regi Sensor ON then OFF.. Does the display change between High/Low? 09 This value is not displayed -
Y N 10 Lamp FFC Harness PL 1.6/PL 20.6
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the IIT Regi Sensor. 11 HWM PWB PL 1.7/PL 20.7
It can be considered that there were no errors during this service visit. Again, check the Carriage
operation, check for any noise source around the machine and check for any abnormal electrical
discharge, etc. 4. After replacing the appropriate parts, again change the value for DC131[715-030] to "1" and then
If the problem occurs frequently, replace the IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7). execute "NVM Write".
062-362 X Hard Fail 5. Check that the current value column becomes "000".
BSD-ON: CH3.3 6. If the problem persists after performing the above procedure, continue and check the following:
• Exposure Lamp Off: DC330[062-002] (PL 1.6/PL 20.6)
Hard modification of authentication device was detected (at usual detection/power ON). • The connection between the Exposure Lamp and Lamp Ballast PWB J703 for open circuit,
Cause/Action • Check the Flat Cable between the Lamp Ballast PWB J702 and the IIT/IPS PWB J723 for open
Turn the power OFF and ON. If the problem persists, replace the IIT/IPS PWB (Switch the circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
EEPROM) (PL 1.7/PL 20.7). inserted in a skewed manner)
062-371 Lamp Illumination Fail • Check the Flat Cable between the CCD Lens Assy J700 and the IIT/IPS PWB J710 for open
circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner)
Insufficient light from Lamp detected in CCD. (During white gradation correction/AGC before Scan starts) 062-380 Platen AGC Fail
Initial Actions
Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color Insufficient lamp brightness was detected when performing AGC.
Correction Plate for deterioration or contamination.
Initial Actions
Procedure Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color
1. Enter the Diag Mode, change the value of DC131[715-030] to "1", and then execute "NVM Write". Correction Plate for deterioration or contamination.
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Procedure 2. A 3 or 4-digit number is displayed in the current value column.

1. Enter the Diag Mode, change the value of DC131[715-030] to "1", and then execute "NVM Write". 3. Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the
appropriate parts.
3. Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the NOTE: . Execute the IIT diagnosis and then call DC131[715-030] again (press the Change Settings
appropriate parts. button) to check the value (diagnosis result).
Table 1
Table 1 00 Not applicable (No errors) -
Current value Component Name PL No. 01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6
00 Not applicable (No errors) - 02 CCD Lens Assy PL 1.4/PL 20.4
01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6 03 CCD FFC Harness PL 1.4/PL 20.4
02 CCD Lens Assy PL 1.4/PL 20.4 04 IIT/IPS PWB Assy PL 1.7/PL 20.7
03 CCD FFC Harness PL 1.4/PL 20.4 05 This value is not displayed -
04 IIT/IPS PWB Assy PL 1.7/PL 20.7 06 This value is not displayed -
08 This value is not displayed - 10 Lamp FFC Harness PL 1.6/PL 20.6
09 This value is not displayed - 11 HWM PWB PL 1.7/PL 20.7
10 Lamp FFC Harness PL 1.6/PL 20.6 12 IIT Cable/UD IIT Cable/IIT I/F PWB PL 18.2/PL 20.4/PL 20.1
11 HWM PWB PL 1.7/PL 20.7
12 IIT Cable/UD IIT Cable/IIT I/F PWB PL 18.2/PL 20.4/PL 20.1 4. After replacing the appropriate parts, again change the value for DC131[715-030] to "1" and then
execute "NVM Write".
5. Check that the current value column becomes "000".
execute "NVM Write". 6. If the problem persists after performing the above procedure, check the Flat Cable between the
CCD Lens Assy J700 and the IIT/IPS PWB J710 for open circuits, short circuits, and poor contacts
(especially, check whether the Flat Cable was inserted in a skewed manner). If no problems are
6. If the problem persists after performing the above procedure, continue and check the following: found, replace the following parts in sequence:
• Exposure Lamp Off: DC330[062-002] (PL 1.6/PL 20.6) • CCD Lens Assy (PL 1.4/PL 20.4)
• The connection between the Exposure Lamp Lamp Ballast PWB J703 for open circuit, short • IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7)
• Check the Flat Cable between the Lamp Ballast PWB J702 and the IIT/IPS PWB J723 for open 062-389 Carriage Over Run Fail
circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was BSD-ON: CH6.1
inserted in a skewed manner)
• Check the Flat Cable between the CCD Lens Assy J700 and the IIT/IPS PWB J710 for open The Carriage has overrun at the Scan End.
circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was
inserted in a skewed manner) Procedure
062-386 Platen AOC Fail Remove the Platen Glass and move the Full Rate Carriage to right and left manually.. Does the
Carriage moves smoothly, with no interference?
BSD-ON: CH6.6 Y N
Check the Carriage operation for mechanical load, the Carriage Cable for winding failure, the Rail
A CCD output error was detected when performing AOC.
for contamination/foreign substances, and the Full Rate/Half Rate Carriage for improper position
(ADJ 1.6.1), etc.
Procedure
A
A
Turn ON the power and enter the Diag mode. Input DC330[062-005] (Scan) or [062-006] (Return) and NOTE: . Execute the IIT diagnosis and then call DC131[715-030] again (press the Change Settings
turn it ON.. Does the Carriage move? button) to check the value (diagnosis result).
Y N
Is the voltage between the Carriage Motor P7211-1/2 (+) and the GND (-) +24VDC? Table 1
Y N Current value Component Name PL No.
Check the connection between the Carriage Motor P7211 and the IIT/IPS PWB J722 for open 01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6
circuit, short circuit, and poor contact. If no problems are found, replace the following parts in 02 CCD Lens Assy PL 1.4/PL 20.4
sequence:
03 CCD FFC Harness PL 1.4/PL 20.4
04 IIT/IPS PWB Assy PL 1.7/PL 20.7
• Carriage Motor (PL 1.5/PL 20.5)
Press the Stop button. Enter DC330[062-212] (IIT Regi Sensor) and turn it ON. Manually move the 06 This value is not displayed -
Carriage and turn the IIT Regi Sensor ON then OFF.. Does the display change between High/Low? 07 This value is not displayed -
Y N 08 This value is not displayed -
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the IIT Regi Sensor.
10 Lamp FFC Harness PL 1.6/PL 20.6
It can be considered that there were no errors during this service visit. Again, check the Carriage
operation, check for any noise source around the machine and check for any abnormal electrical 11 HWM PWB PL 1.7/PL 20.7
discharge, etc. 12 IIT Cable/UD IIT Cable/IIT I/F PWB PL 18.2/PL 20.4/PL 20.1
If the problem occurs frequently, replace the IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7).
062-392 IIT/IPS Memory Fail 4. After replacing the appropriate parts, again change the value for DC131[715-030] to "1" and then
BSD-ON: CH3.3 execute "NVM Write".
RAM failure in IIT/IPS PWB was detected. (Checked at power ON) Or, an internal processing error 6. If the problem persists after performing the above procedure, check the Flat Cable between the
occurred in the IIT/IPS PWB. CCD Lens Assy J700 and the IIT/IPS PWB J710 for open circuits, short circuits, and poor contacts
Procedure found, replace the IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7).
1. Enter the Diag Mode, change the value of DC131[715-030] to "1", and then execute "NVM Write". 062-393 IIT/IPS PWB Fail
2. A 3 or 4-digit number is displayed in the current value column. BSD-ON: CH3.3
appropriate parts. IIT/IPS PWB internal processing error was detected.
Procedure
appropriate parts.
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Table 1
01 Exposure Lamp/Lamp Ballast PWB PL 1.6/PL 20.6
02 CCD Lens Assy PL 1.4/PL 20.4
03 CCD FFC Harness PL 1.4/PL 20.4
04 IIT/IPS PWB Assy PL 1.7/PL 20.7
10 Lamp FFC Harness PL 1.6/PL 20.6
11 HWM PWB PL 1.7/PL 20.7
execute "NVM Write".
6. If the problem persists after performing the above procedure, check the Flat Cable between the
CCD Lens Assy J700 and the IIT/IPS PWB J710 for open circuits, short circuits, and poor contacts
found, replace the IIT/IPS PWB (Switch the EEPROM) (PL 1.7/PL 20.7).
062-790 X- Recognition Fail
BSD-ON: -
The document being scanned is a legal tender, securities, etc., and therefore is prohibited by law.
Procedure
Refer to "Legal Notices" in the User Guide to check the document types available for copying.
A
071-105 Regi Sensor On Jam (Tray1/2/3/4~) • Between J268 pin-1 and J268 pin-2
• Between J268 pin-3 and J268 pin-4
BSD-ON: CH8.4, CH4.1, CH7.6, CH8.1, CH8.3
Is the resistance approx. 4Ohm for each? (When the temperature is 25°C)
The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed from Y N
the Tray has started. Replace the Tray 1 Feed/Lift Up Motor (PL 9.4).
Cause/Action Check the connection between the MD PWB J528 and the Tray 1 Feed/Lift Up Motor J268 for open
circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:
• MD PWB (PL 18.3)
• Paper transportation failure due to foreign substances/burrs on the paper path
• The Tray 1 Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure
(when the jam has occurred during Feed from Tray 1) Press the Stop button. Enter DC330[071-102]. Use a sheet of paper, etc. to block/clear the light path to
• Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure the Tray 1 Nudger Level Sensor.. Does the display of DC330[071-102] change between High/Low?
• Each Takeaway Roll Drive Gear for wear and damage Y N
• Use of paper out of spec (Refer to the spec in Chapter 6 General) Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 1 Nudger Level Sensor.
• The Regi Sensor for contamination, improper installation, and Actuator operation failure
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no
• The Regi Sensor for failure: DC330[077-103] (PL 15.2) problems are found, replace the following parts in sequence:
• The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short circuit, • MD PWB (PL 18.3)
and poor contact
• The Main Drive Motor for revolution failure: DC330[042-001] (PL 3.2)
• The Tray 1 Feed/Lift Up Motor for revolution failure: DC330[071-001] (PL 9.4) (when the jam has
071-212 Tray 1 Paper Size Sensor Broken
occurred during Feed from Tray 1) BSD-ON: CH7.1
• The Takeaway Clutch for failure: DC330[077-001] (PL 15.1) (when the jam has occurred during
Abnormal output AD value from Tray 1 Size Sensor was detected.
Feed from Tray 1)
• The TM Takeaway Motor for revolution failure: DC330[077-031] (PL 10.9)
Cause/Action
• The Regi Transport Assy for installation failure
If no problems are found, replace the following parts in sequence: • The bottom of the Tray for broken link and damage
• The Actuator at the rear of the Tray for operation failure
• MD PWB (PL 18.3)
• The Tray 1 Paper Size Sensor for failure: DC140[071-200], DC330[071-104] (PL 9.1)
• The connection between the Tray 1 Paper Size Sensor J174 and the MCU PWB J417 for open
071-210 Tray 1 Lift Up Fail circuit, short circuit, and poor contact
BSD-ON: CH7.6
If no problems are found, replace the MCU PWB (PL 18.3).
Tray 1 Lift Up NG has occurred 3 times in a row.
Procedure
Remove Tray 1. Turn ON DC330[071-001].. Does the Tray 1 Feed/Lift Up Motor rotate? 071-940 Tray 1 Lift Up NG
Y N
BSD-ON: CH7.6
Is the voltage between the MD PWB J520-9 (+) and GND (-) +24VDC?
Y N After the Tray 1 Lift Up has started, the Tray 1 Nudger Level Sensor did not turn ON within the specified
time.
Turn OFF the power, then measure the Tray 1 Feed/Lift Up Motor wire wound resistance. Remove
the Tray 1 Feed/Lift Up Motor, then measure the following resistances.
A
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CHAIN 71 2-78 Ver.1.2
Cause/Action
1. Pull out and reinsert Tray 1 and check for improper loading of paper.
2. Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 071-210.
A
072-101 Tray 2 Miss Feed Is the resistance approx. 0.85Ohm for each? (When the temperature is 25°C)
Y N
BSD-ON: CH8.2, CH7.7, CH8.3
Replace the TM Takeaway Motor (PL 10.9).
The Tray 2 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 2 has
Check the connection between the Tray Module PWB J551 and the TM Takeaway Motor J224 for
started. open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:
Initial Actions • Tray Module PWB (PL 10.9)
• Check the connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, • MD PWB (PL 18.3)
Procedure Press the Stop button. Enter DC330[072-103]. Move the Actuator manually to block/clear the light path to
Turn ON DC330[072-001]. Does the Tray 2 Feed/Lift Up Motor rotate? the Tray 2 Feed Out Sensor. Does the display of DC330[072-103] change between High/Low?
Y N Y N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC? Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 2 Feed Out Sensor.
Y N
Go to 2.2.2.4 +24VDC Power FIP. Check the following:
Turn OFF the power, then measure the Tray 2 Feed/Lift Up Motor wire wound resistance. Remove • The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure
the Tray 2 Feed/Lift Up Motor, then measure the following resistances. • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage
• The TM Takeaway Roll Drive Gear for wear and damage
• Use of paper out of spec (Refer to the spec in Chapter 6 General)
Y N
Replace the Tray 2 Feed/Lift Up Motor (PL 10.3).
Check the connection between the Tray Module PWB J550 and the Tray 2 Feed/Lift Up Motor J221 • Tray Module PWB (PL 10.9)
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts • MD PWB (PL 18.3)
in sequence: • MCU PWB (PL 18.3)
• Tray Module PWB (PL 10.9)
• MD PWB (PL 18.3)
072-102 Feed Out Sensor 2 On Jam (Tray 3/4~)
The Tray 2 Feed Out Sensor does not turn ON within the specified time after the Feed from Tray 3 or
Press the Stop button. Turn ON DC330[077-031]. Does the TM Takeaway Motor rotate?
Y N Tray 4 has started.
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC?
Y N Cause/Action
Turn OFF the power, then measure the TM Takeaway Motor wire wound resistance. Remove the • Paper transportation failure due to foreign substances/burrs on the paper path
TM Takeaway Motor, then measure the following resistances. • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• Between J224 pin-1 and J224 pin-2 • The TM Takeaway Roll Drive Gear for wear and damage
• Between J224 pin-3 and J224 pin-2 • Use of paper out of spec (Refer to the spec in Chapter 6 General)
• Between J224 pin-4 and J224 pin-5 • The Tray 2 Feed Out Sensor for contamination, improper installation, and Actuator operation failure
• Between J224 pin-6 and J224 pin-5 • The Tray 2 Feed Out Sensor for failure: DC330[072-103] (PL 10.11)
• The connection between the Tray 2 Feed Out Sensor J108 and the Tray Module PWB J549 for
open circuit, short circuit, and poor contact
A
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• The TM Takeaway Motor for revolution failure: DC330[077-031] (PL 10.9) 072-212 Tray 2 Paper Size Sensor Broken
• The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, short
BSD-ON: CH7.2
Cause/Action
• MD PWB (PL 18.3)
• MCU PWB (PL 18.3) • The bottom of the Tray for broken link and damage
072-210 Tray 2 Lift Up Fail • The Actuator at the rear of the Tray for operation failure
BSD-ON: CH7.7
Tray 2 Lift Up NG has occurred 3 times in a row. circuit, short circuit, and poor contact
Procedure If no problems are found, replace the following parts in sequence:

Remove Tray 2. Turn ON DC330[072-001].
Does the Tray 2 Feed/Lift Up Motor rotate? • Tray Module PWB (PL 10.9)
Y N • MD PWB (PL 18.3)
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC? • MCU PWB (PL 18.3)
Y N
Go to 2.2.2.4 +24VDC Power FIP. 072-900 Tray 2 Feed Out Sensor Static Jam
BSD-ON: CH8.2
the Tray 2 Feed/Lift Up Motor, then measure the following resistances. When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
• Between J221 pin-1 and J221 pin-2 were closed (all interlocks including options), the Tray 2 Feed Out Sensor detected paper.
Is the resistance approx. 4Ohm for each? (When the temperature is 25°C) Cause/Action
Y N Check the following:
• The Tray 2 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper
Check the connection between the Tray Module PWB J550 and the Tray 2 Feed/Lift Up Motor J221 installation
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts • The Tray 2 Feed Out Sensor for failure: DC330[072-103] (PL 10.11)
in sequence:
• The connection between the Tray 2 Feed Out Sensor J108-1 and the Tray Module PWB J549-A3 for
short circuit
• MD PWB (PL 18.3)
• The connection between the MD PWB J592-A6 and the Tray Module PWB J541-6 for short circuit
Press the Stop button. Enter DC330[072-102]. Use a sheet of paper, etc. to block/clear the light path to If no problems are found, replace the following parts in sequence:
the Tray 2 Nudger Level Sensor.
Does the display of DC330[072-102] change between High/Low?
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 2 Nudger Level Sensor. • MCU PWB (PL 18.3)
072-940 Tray 2 Lift Up NG
problems are found, replace the following parts in sequence: BSD-ON: CH7.7
After the Tray 2 Lift Up has started, the Tray 2 Nudger Level Sensor did not turn ON within the specified
• MD PWB (PL 18.3)
time.
Cause/Action
2. Enter DC122 Fail History. If this failure occurs frequently, go to the FIP 072-210 .
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CHAIN 72 2-82 Ver.1.2
A
Y N
sequence:
Y N Y N
Y N
Y N
• MD PWB (PL 18.3)
073-102 Feed Out Sensor 3 On Jam (Tray 4~)
Y N started.
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC?
Y N Cause/Action
Turn OFF the power, then measure the TM Takeaway Motor wire wound resistance. Remove the • Paper transportation failure due to foreign substances/burrs on the paper path
TM Takeaway Motor, then measure the following resistances. • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• Between J224 pin-1 and J224 pin-2 • The TM Takeaway Roll Drive Gear for wear and damage
• Between J224 pin-4 and J224 pin-5 • The Tray 3 Feed Out Sensor for contamination, improper installation, and Actuator operation failure
• Between J224 pin-6 and J224 pin-5 • The Tray 3 Feed Out Sensor for failure: DC330[073-103] (PL 10.11)
• The connection between the Tray 3 Feed Out Sensor J112 and the Tray Module PWB J548 for
A
Ver.1.2 09/2012 CHAIN 73
2-83
CHAIN 73 2-84 Ver.1.2
• The TM Takeaway Motor for revolution failure: DC330[077-031] (PL 10.9) BSD-ON: CH7.3
• The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, short
circuit, and poor contact Abnormal output AD value from Tray 3 Size Sensor was detected.

Cause/Action
• MD PWB (PL 18.3) • The bottom of the Tray for broken link and damage
• MCU PWB (PL 18.3) • The Actuator at the rear of the Tray for operation failure
073-210 Tray 3 Lift Up Fail • The connection between the Tray 3 Paper Size Sensor J102 and the MCU PWB J549 for open
BSD-ON: CH7.8 circuit, short circuit, and poor contact

Procedure • Tray Module PWB (PL 10.9)
Remove Tray 3. Turn ON DC330[073-001].. Does the Tray 3 Feed/Lift Up Motor rotate?
• MD PWB (PL 18.3)
Y N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC? • MCU PWB (PL 18.3)
Y N 073-900 Tray 3 Feed Out Sensor Static Jam
Go to 2.2.2.4 +24VDC Power FIP. BSD-ON: CH8.2
When the power was turned ON, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks
the Tray 3 Feed/Lift Up Motor, then measure the following resistances. were closed (all interlocks including options), the Tray 3 Feed Out Sensor detected paper.
• Between J222 pin-3 and J222 pin-4 Cause/Action
Y N
Replace the Tray 3 Feed/Lift Up Motor (PL 10.5). • The Tray 3 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper
installation
Check the connection between the Tray Module PWB J550 and the Tray 3 Feed/Lift Up Motor J222
• The Tray 3 Feed Out Sensor for failure: DC330[073-103] (PL 10.11)
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts
in sequence: • The connection between the Tray 3 Feed Out Sensor J112-2 and the Tray Module PWB J548-11 for
• Tray Module PWB (PL 10.9) short circuit
• MD PWB (PL 18.3) • The connection between the MD PWB J592-A7 and the Tray Module PWB J541-7 for short circuit
Press the Stop button. Enter DC330[073-102]. Use a sheet of paper, etc. to block/clear the light path to
the Tray 3 Nudger Level Sensor.. Does the display of DC330[073-102] change between High/Low? • Tray Module PWB (PL 10.9)
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 3 Nudger Level Sensor. • MCU PWB (PL 18.3)
Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no 073-940 Tray 3 Lift Up NG
problems are found, replace the following parts in sequence: BSD-ON: CH7.8
• MD PWB (PL 18.3) After the Tray 3 Lift Up has started, the Tray 3 Nudger Level Sensor did not turn ON within the specified
• MCU PWB (PL 18.3) time.
073-212 Tray 3 Paper Size Sensor Broken

Cause/Action
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CHAIN 73 2-86 Ver.1.2
A
Y N
sequence:
Y N Y N
Y N
Y N
• MD PWB (PL 18.3)
074-210 Tray 4 Lift Up Fail
BSD-ON: CH7.9

Y N
Is the voltage between the TM Takeaway Motor J224-2/5 (+) and the GND (-) +24VDC? Procedure
Y N Remove Tray 4. Turn ON DC330[074-001].. Does the Tray 4 Feed/Lift Up Motor rotate?
Go to 2.2.2.4 +24VDC Power FIP. Y N
Is the voltage between the Tray Module PWB J541-10 (+) and the GND (-) +24VDC?
Turn OFF the power, then measure the TM Takeaway Motor wire wound resistance. Remove the Y N
TM Takeaway Motor, then measure the following resistances. Go to 2.2.2.4 +24VDC Power FIP.
• Between J224 pin-3 and J224 pin-2 Turn OFF the power, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance. Remove
the Tray 4 Feed/Lift Up Motor, then measure the following resistances.
A A
Ver.1.2 09/2012 CHAIN 74
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A
CHAIN 74 2-88 Ver.1.2
Y N Cause/Action
Check the connection between the Tray Module PWB J550 and the Tray 4 Feed/Lift Up Motor J223
• The Tray 4 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper
for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts
installation
in sequence:
• Tray Module PWB (PL 10.9) • The Tray 4 Feed Out Sensor for failure: DC330[074-103] (PL 10.11)
• MD PWB (PL 18.3) • The connection between the Tray 4 Feed Out Sensor J116-2 and the Tray Module PWB J548-2 for
short circuit
• The connection between the MD PWB J592-B7 and the Tray Module PWB J541-8 for short circuit
Press the Stop button. Enter DC330[074-102]. Use a sheet of paper, etc. to block/clear the light path to
the Tray 4 Nudger Level Sensor.. Does the display of DC330[074-102] change between High/Low? If no problems are found, replace the following parts in sequence:
Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Tray 4 Nudger Level Sensor. • Tray Module PWB (PL 10.9)
• MD PWB (PL 18.3)
problems are found, replace the following parts in sequence:
• Tray Module PWB (PL 10.9) 074-940 Tray 4 Lift Up NG
• MD PWB (PL 18.3) BSD-ON: CH7.9
After the Tray 4 Lift Up has started, the Tray 4 Nudger Level Sensor did not turn ON within the specified
074-212 Tray 4 Paper Size Sensor Broken time.
BSD-ON: CH7.4
Cause/Action
Cause/Action
• The bottom of the Tray for broken link and damage

• The Actuator at the rear of the Tray for operation failure
circuit, short circuit, and poor contact

• MD PWB (PL 18.3)
074-900 Tray 4 Feed Out Sensor Static Jam
BSD-ON: CH8.2
were closed (all interlocks including options), the Tray 4 Feed Out Sensor detected paper.
075-100 MSI Miss Feed The MSI Feed Out Sensor does not turn OFF within the specified time after the Regi Clutch On.

Cause/Action
The MSI Feed Out Sensor does not turn ON within the specified time after the Feed from MSI has Check the following:
started.
• A paper transportation failure due to foreign substances/burrs on the paper path and deformed
Procedure paper guides
Turn ON DC330[075-003]. Does the MSI Feed/Nudger Motor rotate? • The MSI Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
Y N • The Regi Roll and Pinch Roll for contamination, wear, and revolution failure
Is the voltage between the MD PWB J520-1 (+) and GND (-) +24VDC? • The 2nd BTR for contamination, wear, and revolution failure
Y N • The MSI Takeaway Roll Drive Gear for wear and damage
• The Regi Roll Drive Gear for wear and damage
• The 2nd BTR Contact Retract Drive Gear for wear or damage
Turn OFF the power, then measure the MSI Feed/Nudger Motor wire wound resistance. Remove
the MSI Feed/Nudger Motor, then measure the following resistances. • The Fuser Drive Gear for wear and damage
• Between J269 pin-3 and J269 pin-4 • The MSI Feed Out Sensor for contamination, improper installation, and Actuator operation failure
Is the resistance approx. 4Ohm for each? (When the temperature is 25°C) • The MSI Feed Out Sensor for failure: DC330[077-104] (PL 13.4)
Y N • The connection between the MSI Feed Out Sensor J179 and the MD PWB J524 for open circuit,
Replace the MSI Feed/Nudger Motor (PL 13.2). short circuit, and poor contact
Check the connection between the MD PWB J524 and MSI Feed/Nudger Motor J269 for open
circuit, short circuit, and poor contact. If no problems are found, replace the following parts in • The 2nd BTR Contact Retract Motor for revolution failure: DC330[094-003] (Contact), DC330[094-
004] (Retract) (PL 14.4)
sequence:
• MD PWB (PL 18.3) • The Fuser Drive Motor for revolution failure: DC330[010-001] (PL 3.1)
• MCU PWB (PL 18.3) • The Takeaway Clutch for failure: DC330[077-001] (PL 15.1)
• The Regi Clutch for failure: DC330[077-002] (PL 15.2)
Press the Stop button. Enter DC330[075-103]. Activate the Actuator by using a sheet of paper, etc. to
block/clear the light path to the MSI Feed Out Sensor. Does the display of DC330[075-103] change If no problems are found, replace the following parts in sequence:
between High/Low?
Y N
• MD PWB (PL 18.3)
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the MSI Feed Out Sensor.
Check the following: 075-135 Regi Sensor On Jam (MSI~)
• Paper transportation failure due to foreign substances/burrs on the paper path BSD-ON: CH8.4, CH4.1, CH8.1
• The Front Chute Floating Snap for disengagement
• The MSI Nudger Roll and Retard Spring for deformation and snags The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed from
• The MSI Feed Roll and Nudger Roll for contamination, wear, and revolution failure MSI has started.
• The MSI Feed Roll and Nudger Roll Drive Gears for wear and damage
Cause/Action
If no problems are found, replace the following parts in sequence: • Paper transportation failure due to foreign substances/burrs on the paper path
• MD PWB (PL 18.3)
• The MSI Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• The MSI Takeaway Roll Drive Gear for wear and damage
075-103 MSI Feed Out Sensor Off Jam • Use of paper out of spec (Refer to the spec in Chapter 6 General)
BSD-ON: CH8.1, CH4.1, CH8.4, CH9.24, CH10.1 • The Regi Sensor for contamination, improper installation, and Actuator operation failure
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CHAIN 75 2-90 Ver.1.2
• The Regi Sensor for failure: DC330[077-103] (PL 15.2)

• The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short circuit,
and poor contact
• The Takeaway Clutch for failure: DC330[077-001] (PL 15.1)
• MD PWB (PL 18.3)

075-212 MSI Nudger Up Down Fail
BSD-ON: CH7.10
The MSI Nudger Position Sensor does not change within the specified time after the MSI Nudger Up or
Down operation has started.
Procedure
Turn ON DC330[075-004].. Does the MSI Feed/Nudger Motor rotate?
Y N
Is the voltage between the MD PWB J520-1 (+) and GND (-) +24VDC?
Y N
Turn OFF the power, then measure the MSI Feed/Nudger Motor wire wound resistance. Remove
the MSI Feed/Nudger Motor, then measure the following resistances.
Y N
Replace the MSI Feed/Nudger Motor (PL 13.2).
Check the connection between the MD PWB J524 and MSI Feed/Nudger Motor J269 for open
circuit, short circuit, and poor contact. If no problems are found, replace the following parts in
sequence:
• MD PWB (PL 18.3)
Press the Stop button. Enter DC330[075-102]. Move the Shielding Board to block/clear the light path to
the MSI Nudger Position Sensor.. Does the display of DC330[075-102] change between High/Low?
Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the MSI Nudger Position Sensor.
Check the MSI Nudger Roll Up/Down mechanism for mechanical loading, the springs for deformation or
snags. If no problems are found, replace the following parts in sequence:
• MD PWB (PL 18.3)
077-101 Regi Sensor Off Jam • Paper transportation failure due to foreign substances/burrs on the paper path
• The Fuser for wound up, stuck paper
• Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure
The Regi Sensor does not turn OFF within the specified time after the Regi Clutch On. • Each Exit Roll Drive Gear for wear and damage
• The Exit 1 Gate for operation failure
Cause/Action • The Exit 2 Gate for operation failure
Check the following: • The Face Up Gate for operation failure
• The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure
• Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• The Fuser Exit Sensor for failure: DC330[077-101] (PL 7.1)
• The Regi Roll and Pinch Roll for contamination, wear, and revolution failure
• The connection between the Fuser Exit Sensor J192 and the MCU PWB J431 for open circuit, short
• The 2nd BTR for contamination, wear, and revolution failure
• Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure
• The Fuser Drive Motor for revolution failure: DC330[010-001] (PL 3.1)
• Each Takeaway Roll Drive Gear for wear and damage
• The Exit 2 Drive Motor for revolution failure: DC330[077-012] (PL 17.4)
• The Regi Roll Drive Gear for wear and damage
• The Exit 1 Gate Solenoid for failure: DC330[077-003] (PL 17.5)
• The Fuser Drive Gear for wear and damage
• The Face Up Gate Solenoid for failure: DC330[077-004] (PL 17.5)
• Each Exit Roll Drive Gear for wear and damage
• The Regi Sensor for contamination, improper installation, and Actuator operation failure
• The Regi Sensor for failure: DC330[077-103] (PL 15.2) • MD PWB (PL 18.3)
• The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short circuit, • MCU PWB (PL 18.3)
and poor contact
077-105 Exit Sensor 2 Off Jam
• The 2nd BTR Contact Retract Motor for revolution failure: DC330[094-003] (Contact), DC330[094-
004] (Retract) (PL 14.4) After the Exit 2 Sensor turned ON, the Exit 2 Sensor did not turn OFF within the specified time.
• The Takeaway Clutch for failure: DC330[077-001] (PL 15.1) Cause/Action
• The Regi Clutch for failure: DC330[077-002] (PL 15.2) Check the following:
• The Regi Transport Assy for installation failure
If no problems are found, replace the following parts in sequence: • The Exit 2 Roll and Pinch Roll for contamination, wear, and revolution failure
• The Face Up Exit Roll and Pinch Roll for contamination, wear, and revolution failure
• MD PWB (PL 18.3) • The Exit 2 Roll Drive Gear for wear and damage
• MCU PWB (PL 18.3) • The Exit 2 Gate for operation failure
077-103 Exit Sensor 1 Off Jam • The Face Up Exit Roll Drive Gear for wear and damage
BSD-ON: CH10.5, CH10.1, CH10.9 • The Face Up Gate for operation failure
After the Fuser Exit Sensor turned ON, the Fuser Exit Sensor did not turn OFF within the specified time. • The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure
• The Exit 2 Sensor for failure: DC330[077-100] (PL 17.4)
Cause/Action • The connection between the Exit 2 Sensor J164 and the MD PWB J522 for open circuit, short
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CHAIN 77 2-92 Ver.1.2
• The Face Up Gate Solenoid for failure: DC330[077-004] (PL 17.5) Cause/Action
• MD PWB (PL 18.3) • Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure
• MCU PWB (PL 18.3) • The Fuser for wound up, stuck paper
077-106 Exit Sensor 1 On Jam • Each Exit Roll Drive Gear for wear and damage
BSD-ON: CH10.5, CH4.1, CH8.1, CH8.4, CH9.24, CH10.1 • The Exit 2 Gate for operation failure
The Fuser Exit Sensor does not turn ON within the specified time after the Regi Clutch On. • The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure
• The Exit 2 Sensor for failure: DC330[077-100] (PL 17.4)
Cause/Action • The connection between the Exit 2 Sensor J164 and the MD PWB J522 for open circuit, short
• Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• The Regi Roll and Pinch Roll for contamination, wear, and revolution failure
• The 2nd BTR for contamination, wear, and revolution failure
• The Fuser for wound up, stuck paper
• Each Takeaway Roll Drive Gear for wear and damage • MD PWB (PL 18.3)
• The Regi Roll Drive Gear for wear and damage • MCU PWB (PL 18.3)
077-110 POB Sensor On Jam
• The Fuser Drive Gear for wear and damage
• The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure The POB Sensor does not turn ON within the specified time after the Regi Clutch On.
• The connection between the Fuser Exit Sensor J192 and the MCU PWB J431 for open circuit, short Cause/Action
circuit, and poor contact Check the following:
• The 2nd BTR Contact Retract Motor for revolution failure: DC330[094-003] (Contact), DC330[094- • Paper transportation failure due to foreign substances/burrs on the paper path
004] (Retract) (PL 14.4) • Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
• The Fuser Drive Motor for revolution failure: DC330[010-001] (PL 3.1) • The Regi Roll and Pinch Roll for contamination, wear, and revolution failure
• The Takeaway Clutch for failure: DC330[077-001] (PL 15.1) • The 2nd BTR for contamination, wear, and revolution failure
• The Regi Clutch for failure: DC330[077-002] (PL 15.2) • The IBT Belt for wound up, stuck paper
• Each Takeaway Roll Drive Gear for wear and damage
If no problems are found, replace the following parts in sequence: • The Regi Roll Drive Gear for wear and damage
• MD PWB (PL 18.3) • Use of paper out of spec (Refer to the spec in Chapter 6 General)
• MCU PWB (PL 18.3) • The POB Sensor for contamination and improper installation
077-109 Exit Sensor 2 On Jam • The POB Sensor for failure: DC330[077-102] (PL 14.4)
BSD-ON: CH10.8, CH10.1, CH10.9 • The connection between the POB Sensor J180 and the MD PWB J523 for open circuit, short circuit,
and poor contact
After the Fuser Exit Sensor turned ON, the Exit 2 Sensor did not turn ON within the specified time. • The Main Drive Motor for revolution failure: DC330[042-001] (PL 3.2)
• The 2nd BTR Contact Retract Motor for revolution failure: DC330[094-003] (Contact), DC330[094- • Each Duplex Roll Drive Gear for wear and damage
004] (Retract) (PL 14.4) • Use of paper out of spec (Refer to the spec in Chapter 6 General)
• The Takeaway Clutch for failure: DC330[077-001] (PL 15.1) • The Regi Sensor for contamination, improper installation, and Actuator operation failure
• The Regi Clutch for failure: DC330[077-002] (PL 15.2) • The Regi Sensor for failure: DC330[077-103] (PL 15.2)
• The Regi Transport Assy for installation failure • The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short circuit,
and poor contact
If no problems are found, replace the following parts in sequence: • The Duplex Motor for revolution failure: DC330[077-006] (PL 14.5)
• MD PWB (PL 18.3)

077-123 Regi Sensor On Jam (Duplex Wait) • MD PWB (PL 18.3)
077-131 Duplex Wait Sensor On Jam
The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed by
BSD-ON: CH10.10, CH10.9
Duplex Wait has started.
The Duplex Wait Sensor does not turn ON within the specified time after the Exit 2 Drive Motor has
Cause/Action started rotating in the Duplex intake direction.
Cause/Action
• Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure
• Each Duplex Roll Drive Gear for wear and damage • Paper transportation failure due to foreign substances/burrs on the paper path
• Use of paper out of spec (Refer to the spec in Chapter 6 General) • Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure
• The Regi Sensor for contamination, improper installation, and Actuator operation failure • Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure
• The Regi Sensor for failure: DC330[077-103] (PL 15.2) • Each Duplex Roll Drive Gear for wear and damage
• The connection between the Regi Sensor J160 and the MD PWB J523 for open circuit, short circuit, • Each Exit Roll Drive Gear for wear and damage
and poor contact • The Exit 2 Gate for operation failure
• The Duplex Motor for revolution failure: DC330[077-022] (PL 14.5) • Use of paper out of spec (Refer to the spec in Chapter 6 General)
• The Duplex Wait Sensor for contamination, improper installation, and Actuator operation failure
If no problems are found, replace the following parts in sequence: • The Duplex Wait Sensor for failure: DC330[077-108] (PL 14.5)
• The connection between the Duplex Wait Sensor J175 and the MD PWB J523 for open circuit, short
• MD PWB (PL 18.3)
• The Duplex Motor for revolution failure: DC330[077-006] (PL 14.5)
077-130 Regi Sensor On Jam (Duplex Direct) • The Exit 2 Drive Motor for revolution failure: DC330[077-011] (PL 17.4)
BSD-ON: CH8.4, CH10.10 • The Exit 2 Gate Solenoid for failure: DC330[077-003] (PL 17.5)
The Regi Sensor does not turn ON within the specified time after the Regi Clutch On after the Feed by
Duplex Direct has started.
• MD PWB (PL 18.3)
Cause/Action • MCU PWB (PL 18.3)
077-211 Tray Module Kind Mismatch
• Paper transportation failure due to foreign substances/burrs on the paper path BSD-ON: CH3.2
• Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure
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CHAIN 77 2-94 Ver.1.2
A different type of Tray Module is connected. Communication error between Tray Module PWB and MCU PWB was detected.
2. Check the following: 2. Check the connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit,
• The DIP Switch settings on the Tray Module PWB (PL 10.9) short circuit, and poor contact.
• The connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, If no problems are found, replace the following parts in sequence:
short circuit, and poor contact • Tray Module PWB (PL 10.9)
• MD PWB (PL 18.3)
077-300 Front Cover Interlock Open
• MD PWB (PL 18.3)
BSD-ON: CH1.9
077-212 Tray Module Reset Fail The Front Cover is open.
Cause/Action
The Tray Module reset was detected. Check the following:
Cause/Action • The Front Cover for damage or mismatch

1. Turn the power OFF and ON. • The Front Cover Interlock Switch for failure: DC330[077-303] (PL 18.1)
2. Check the connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit, • The connection between the Front Cover Interlock Switch J101 and the MD PWB J521 for open
short circuit, and poor contact. circuit, short circuit, and poor contact
3. Check whether the voltage between the Tray Module PWB J541-12 (+) and the GND (-) is +5VDC
and whether the voltage between the Tray Module PWB J541-10 (+) and the GND (-) is +24VDC. If no problems are found, replace the following parts in sequence:
• Tray Module PWB (PL 10.9) • MD PWB (PL 18.3)
• MD PWB (PL 18.3) • MCU PWB (PL 18.3)
• MCU PWB (PL 18.3) 077-301 L/H Cover Interlock Open

077-214 Tray Module Logic Fail BSD-ON: CH1.9
BSD-ON: CH3.2
The L/H Cover is open.
I/F mismatch between the IOT and the Tray Module was detected.
Cause/Action
Cause/Action Check the following:

• The L/H Cover Unit for damage or mismatch
2. Check the connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit,
• The L/H Cover Interlock Switch for failure: DC330[077-300] (PL 14.1)
• The connection between the L/H Cover Interlock Switch J100 and the MD PWB J534 for open
circuit, short circuit, and poor contact
• MD PWB (PL 18.3)
077-215 Tray Module Communication Fail • MD PWB (PL 18.3)
BSD-ON: CH3.2
077-305 Tray Module L/H Cover Open
BSD-ON: CH8.2 • MD PWB (PL 18.3)
The Tray Module L/H Cover is open.
077-314 P/H Module Logic Fail
Cause/Action BSD-ON: CH3.2
A fatal error was detected in the Tray Module.
• The Tray Module L/H Cover for damage or mismatch Cause/Action
• The Tray Module L/H Cover Switch for failure: DC330[077-306] (PL 10.11)
• The connection between the Tray Module L/H Cover Switch J104 and the Tray Module PWB
2. Check the connection between the MD PWB J592 and the Tray Module PWB J541 for open circuit,
J549 for open circuit, short circuit, and poor contact
If no problems are found, replace the Tray Module PWB (PL 10.9).
077-307 Duplex Cover Open • MD PWB (PL 18.3)
BSD-ON: CH10.10 • MCU PWB (PL 18.3)
The Duplex Cover is open.

077-320 All Feed Tray Broken
BSD-ON: -
Cause/Action
All the Feed Trays that are connected to the IOT were detected to have malfunctioned.
• The Duplex Cover for damage or mismatch

Cause/Action
Enter DC122 Fail History. Go to the FIP of the affected Paper Tray.
• The Duplex Cover Switch for failure: DC330[077-305] (PL 14.5)
• The connection between the Duplex Cover Switch J176 and the MD PWB J523 for open circuit,
077-602 Transparency Sensor Fail

BSD-ON: CH8.4
• MD PWB (PL 18.3)
An abnormal value was detected from the Transparency Sensor. (This is a hidden failure. Data is only
recorded in history.)
077-308 L/H High Cover Open
The L/H High Cover is open.
• The Transparency Sensor and Reflective Prism for contamination and improper installation
Cause/Action • Use of Transparency out of spec (Refer to the spec in Chapter 6 General)
Check the following: • The Transparency Sensor for failure: DC140[077-200] (PL 15.2)
• The connection between the Transparency Sensor J161 and the MD PWB J523 for open circuit,
• The L/H High Cover Assembly for damage or mismatch short circuit, and poor contact
• The L/H High Cover Switch for failure: DC330[077-302] (PL 17.4)
• The connection between the L/H High Cover Switch J168 and the MD PWB J522 for open circuit, If no problems are found, replace the following parts in sequence:
• MD PWB (PL 18.3)
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CHAIN 77 2-96 Ver.1.2
077-900 Regi Sensor Static Jam • The Exit 2 Sensor for failure: DC330[077-100] (PL 17.4)
• The connection between the Exit 2 Sensor J164 and the MD PWB J522 for short circuit
BSD-ON: CH8.4
• The L/H High Cover Assembly for damage or mismatch
were closed (all interlocks including options), the Regi Sensor detected paper. If no problems are found, replace the following parts in sequence:
Cause/Action • MD PWB (PL 18.3)

Check the following: • MCU PWB (PL 18.3)
• The Regi Sensor for remaining paper, contamination, Actuator return failure, or improper installation
077-903 POB Sensor Static Jam
BSD-ON: CH9.26
• The Regi Sensor for failure: DC330[077-103] (PL 15.2)
• The connection between the Regi Sensor J160 and the MD PWB J523 for short circuit
were closed (all interlocks including options), the POB Sensor detected paper.
Cause/Action
• MD PWB (PL 18.3)
077-901 Exit Sensor 1 Static Jam • The POB Sensor for remaining paper, contamination, or improper installation
• The POB Sensor for failure: DC330[077-102] (PL 14.4)
BSD-ON: CH10.5
• The connection between the POB Sensor J180 and the MD PWB J523 for short circuit
were closed (all interlocks including options), the Fuser Exit Sensor detected paper. If no problems are found, replace the following parts in sequence:

• The Fuser Exit Sensor for remaining paper, contamination, Actuator return failure, or improper
077-907 Duplex Wait Sensor Static Jam
installation BSD-ON: CH10.10
• The connection between the Fuser Exit Sensor J192 and the MCU PWB J431 for short circuit
were closed (all interlocks including options), the Duplex Wait Sensor detected paper.
If no problems are found, replace the following parts in sequence: Cause/Action

• MD PWB (PL 18.3)
• MCU PWB (PL 18.3) • The Duplex Wait Sensor for remaining paper, contamination, Actuator return failure, or improper
077-902 Exit Sensor 2 Static Jam installation
• The Duplex Wait Sensor for failure: DC330[077-108] (PL 14.5)
BSD-ON: CH10.8
• The connection between the Duplex Wait Sensor J175 and the MD PWB J523 for short circuit
were closed (all interlocks including options), the Exit 2 Sensor detected paper. If no problems are found, replace the following parts in sequence:

• The Exit 2 Sensor for remaining paper, contamination, Actuator return failure, or improper
installation
089-600 RC Sample Lateral Fail-A1 NOTE: . When this Fail occurs, select No. 003 in DC612 Test Pattern Print and check the printout of the
fine adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the
BSD-ON: CH6.12 value of DC131[807-207] to "7".
There is an error with the Cyan fast scan position that is used as a reference during A1 (fine adjustment Initial Actions
pattern) and C patch detection. (This is a hidden failure. The Color Regi Spec cannot be guaranteed and When multiple failures with Chain No. 089 occur, take action according to the priority order in the
Data is only recorded in history.)
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
Initial Actions power ON.)
When multiple failures with Chain No. 089 occur, take action according to the priority order in the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No. Table 1
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during Priority Chain Link Fail Item
power ON.)
1 (High) 089-616 RC Data Over Flow Fail
Table 1 2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
089-613, 089-615,
Priority Chain Link Fail Item
3 089-601, 089-603 RC SampleBlock Fail-A1
4 089-600 RC SampleLateral Fail-A1
2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
5 089-617 RC Data Over Range Fail
089-613, 089-615,
6 089-622 RC Data Linearity Fail
7 (Low) 089-624 PS Zphase Sensor Fail
6 089-622 RC Data Linearity Fail Cause/Action
7 (Low) 089-624 PS Zphase Sensor Fail 1. Check the detection section of the MOB Sensor for contamination, the connectors for
disconnection, and the connections for open circuit, short circuit, and poor contact. If no problems
are found, replace the MOB ADC Assembly (PL 18.1).
Procedure 2. Perform DC675 Regi Control Setup Cycle.
Check the installation status of the IBT Belt Unit. Is the IBT Belt Unit installed properly?
Y N 089-603 RC Sample Block Fail-A1-Out
Install the IBT Belt Unit properly. BSD-ON: CH6.12
Replace the IBT Belt Unit(PL 6.1) During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB Sensor Out side did
089-601 RC Sample Block Fail-A1-In not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
cannot be guaranteed and Data is only recorded in history.)
BSD-ON: CH6.12
During the A1 (fine adjustment pattern) and C patch detection, the patch at the MOB Sensor In side did
not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
NOTE: . When this Fail occurs, select No. 003 in DC612 Test Pattern Print and check the printout of the power ON.)
fine adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the
value of DC131[807-207] to "7". Table 1
Initial Actions Priority Chain Link Fail Item
When multiple failures with Chain No. 089 occur, take action according to the priority order in the 1 (High) 089-616 RC Data Over Flow Fail
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No. 2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during 089-613, 089-615,
Ver.1.2 09/2012 CHAIN 89

2-97
CHAIN 89 2-98 A Ver.1.2
Table 1 Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
disconnection, open circuit, short circuit, and poor contact.. Is the connection normal?
Y N
3 089-601, 089-603 RC SampleBlock Fail-A1 Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
5 089-617 RC Data Over Range Fail Check the Y Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal?
Y N
Replace the Developer (Y) (PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal?
Cause/Action Y N
1. Check the detection section of the MOB Sensor for contamination, the connectors for disconnection, Replace the IBT Belt Unit(PL 6.1)
and the connections for open circuit, short circuit, and poor contact. If no problems are found,
replace the MOB ADC Assembly (PL 18.1). Check the Y Drum for contamination, scratches, and distortion.. Is the Drum normal?
2. Perform DC675 Regi Control Setup Cycle. Y N
Replace Drum (Y) (PL 8.1)
089-604 RC Sample Block Fail-B-#1-In
BSD-ON: CH6.12 Replace the MOB ADC Assembly (PL 18.1) and perform DC675 Regi Control Setup Cycle. If the problem
persists, replace the MCU PWB (PL 18.3).
During the B (rough adjustment pattern) patch detection, the #1 (Yellow) patch at the MOB Sensor In side 089-606 RC SampleBlock Fail-B-#1-Out
did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
BSD-ON: CH6.12
During the B (rough adjustment pattern) patch detection, the #1 (Yellow) patch at the MOB Sensor Out
NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the Spec cannot be guaranteed and Data is only recorded in history.)
value of DC131[807-207] to "7".
Initial Actions NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the
value of DC131[807-207] to "7".
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during Initial Actions
power ON.) When multiple failures with Chain No. 089 occur, take action according to the priority order in the
Table 1
Priority Chain Link Fail Item power ON.)
Table 1
089-613, 089-615, Priority Chain Link Fail Item
3 089-601, 089-603 RC SampleBlock Fail-A1 1 (High) 089-616 RC Data Over Flow Fail
4 089-600 RC SampleLateral Fail-A1 2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
5 089-617 RC Data Over Range Fail 089-613, 089-615,
6 089-622 RC Data Linearity Fail 3 089-601, 089-603 RC SampleBlock Fail-A1
7 (Low) 089-624 PS Zphase Sensor Fail 4 089-600 RC SampleLateral Fail-A1
Procedure 6 089-622 RC Data Linearity Fail
Check the density of Y.. Is the density of Y normal?
Y N
Adjust to correct the density of Y.
A
Procedure Table 1
Check the density of Y.. Is the density of Y normal? Priority Chain Link Fail Item
Y N
Adjust to correct the density of Y.
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector 6 089-622 RC Data Linearity Fail
disconnection, open circuit, short circuit, and poor contact.. Is the connection normal? 7 (Low) 089-624 PS Zphase Sensor Fail
Y N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly. Procedure
Check the Y Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal? Check the density of M.. Is the density of M normal?
Y N
Y N
Adjust to correct the density of M.
Replace the Developer (Y) (PL 5.2)
Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal? Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
Y N
Y N
Replace the IBT Belt Unit(PL 6.1)
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the Y Drum for contamination, scratches, and distortion.. Is the Drum normal?
Check the M Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal?
Y N
Replace Drum (Y) (PL 8.1) Y N
Replace the Developer (M) (PL 5.2)
Replace the MOB ADC Assembly (PL 18.1) and perform DC675 Regi Control Setup Cycle. If the problem
persists, replace the MCU PWB (PL 18.3). Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal?
Y N
089-607 RC Sample Block Fail-B-#2-In Replace the IBT Belt Unit (PL 6.1)
BSD-ON: CH6.12
Check the M Drum for contamination, scratches, and distortion.. Is the Drum normal?
During the B (rough adjustment pattern) patch detection, the #2 (Magenta) patch at the MOB Sensor In Y N
side did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Replace Drum (M) (PL 8.1)
Spec cannot be guaranteed and Data is only recorded in history.)
NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the persists, replace the MCU PWB (PL 18.3).
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the 089-609 RC Sample Block Fail-B-#2-Out
value of DC131[807-207] to "7".
BSD-ON: CH6.12
Initial Actions
During the B (rough adjustment pattern) patch detection, the #2 (Magenta) patch at the MOB Sensor Out
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during Spec cannot be guaranteed and Data is only recorded in history.)
power ON.)
Table 1
089-613, 089-615,
Ver.1.2 09/2012 CHAIN 89

2-99
CHAIN 89 2-100 Ver.1.2
NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the During the B (rough adjustment pattern) patch detection, the #3 (Cyan) patch at the MOB Sensor In side
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
value of DC131[807-207] to "7". cannot be guaranteed and Data is only recorded in history.)
Initial Actions NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
When multiple failures with Chain No. 089 occur, take action according to the priority order in the rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the
following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No. value of DC131[807-207] to "7".
power ON.) Initial Actions
Table 1 following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
Priority Chain Link Fail Item 089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
power ON.)
2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B Table 1
089-613, 089-615,
089-613, 089-615,
6 089-622 RC Data Linearity Fail 3 089-601, 089-603 RC SampleBlock Fail-A1
7 (Low) 089-624 PS Zphase Sensor Fail 4 089-600 RC SampleLateral Fail-A1
Procedure 6 089-622 RC Data Linearity Fail
Check the density of M.. Is the density of M normal? 7 (Low) 089-624 PS Zphase Sensor Fail
Y N
Adjust to correct the density of M.
Procedure
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector Check the density of C.. Is the density of C normal?
disconnection, open circuit, short circuit, and poor contact.. Is the connection normal? Y N
Y N Adjust to correct the density of C.
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
Check the M Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal? disconnection, open circuit, short circuit, and poor contact.. Is the connection normal?
Y N Y N
Replace the Developer (M) (PL 5.2) Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal? Check the C Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal?
Y N Y N
Replace the IBT Belt Unit(PL 6.1) Replace the Developer (C) (PL 5.2)
Check the M Drum for contamination, scratches, and distortion.. Is the Drum normal? Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal?
Y N Y N
Replace Drum (M) (PL 8.1) Replace the IBT Belt Unit(PL 6.1)
Replace the MOB ADC Assembly (PL 18.1) and perform DC675 Regi Control Setup Cycle. If the problem Check the C Drum for contamination, scratches, and distortion.. Is the Drum normal?
persists, replace the MCU PWB (PL 18.3). Y N
089-610 RC Sample Block Fail-B-#3-In Replace Drum Motor (C). (PL 8.1)
BSD-ON: CH6.12
A
A
Replace the MOB ADC Assembly (PL 18.1) and perform DC675 Regi Control Setup Cycle. If the problem Y N
persists, replace the MCU PWB (PL 18.3). Replace the IBT Belt Unit(PL 6.1)
089-612 RC Sample Block Fail-B-#3-Out
Check the C Drum for contamination, scratches, and distortion.. Is the Drum normal?
BSD-ON: CH6.12
Y N
Replace Drum Motor (C). (PL 8.1)
During the B (rough adjustment pattern) patch detection, the #3 (Cyan) patch at the MOB Sensor Out
Spec cannot be guaranteed and Data is only recorded in history.) persists, replace the MCU PWB (PL 18.3).
NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the 089-613 RC Sample Block Fail-B-#4-In
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the BSD-ON: CH6.12
value of DC131[807-207] to "7".
During the B (rough adjustment pattern) patch detection, the #4 (Black) patch at the MOB Sensor In side
Initial Actions did not satisfy the defined number of valid sample blocks. (This is a hidden failure. The Color Regi Spec
When multiple failures with Chain No. 089 occur, take action according to the priority order in the cannot be guaranteed and Data is only recorded in history.)
089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
power ON.) rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the
value of DC131[807-207] to "7".
Table 1
Initial Actions
1 (High) 089-616 RC Data Over Flow Fail following table. Solving a higher priority failure may sometimes also repair the other failures. (Chain No.
2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B 089 Fail is detected during the execution of Regi Control. However, 089-617 is also detected during
089-613, 089-615, power ON.)
4 089-600 RC SampleLateral Fail-A1 Table 1
5 089-617 RC Data Over Range Fail Priority Chain Link Fail Item
6 089-622 RC Data Linearity Fail 1 (High) 089-616 RC Data Over Flow Fail
7 (Low) 089-624 PS Zphase Sensor Fail 2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
089-613, 089-615,
Procedure 3 089-601, 089-603 RC SampleBlock Fail-A1
Check the density of C.. Is the density of C normal?
Y N 5 089-617 RC Data Over Range Fail
Adjust to correct the density of C. 6 089-622 RC Data Linearity Fail
Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector
Y N Procedure
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly. Check the density of K.. Is the density of K normal?
Y N
Check the C Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal? Adjust to correct the density of K.
Y N
Replace the Developer (C) (PL 5.2) Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector
Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal? Y N
Connect the MOB Sensor In J150 to the MCU PWB J415 properly.
A
Ver.1.2 09/2012 CHAIN 89
2-101
A
CHAIN 89 2-102A Ver.1.2
Check the K Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal? Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector
Y N disconnection, open circuit, short circuit, and poor contact.. Is the connection normal?
Replace the Developer (K) (PL 5.2) Y N
Connect the MOB Sensor Out J151 to the MCU PWB J415 properly.
Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal?
Y N Check the K Magnet Roll for contamination, scratches, and distortion.. Is the Magnet Roll normal?
Replace the IBT Belt Unit(PL 6.1) Y N
Replace the Developer (K) (PL 5.2)
Check the K Drum for contamination, scratches, and distortion.. Is the Drum normal?
Y N Check the IBT Belt for contamination, scratches, and distortion.. Is the IBT Belt normal?
Replace the Drum (K) (PL 8.1) Y N
Replace the IBT Belt Unit(PL 6.1)
persists, replace the MCU PWB (PL 18.3). Check the K Drum for contamination, scratches, and distortion.. Is the Drum normal?
089-615 RC Sample Block Fail-B-#4-Out Y N
Replace the Drum (K) (PL 8.1)
BSD-ON: CH6.12
During the B (rough adjustment pattern) patch detection, the #4 (Black) patch at the MOB Sensor Out persists, replace the MCU PWB (PL 18.3).
Spec cannot be guaranteed and Data is only recorded in history.) 089-616 RC Data Over Flow Fail
BSD-ON: CH6.12
NOTE: . When this Fail occurs, select No. 004 in DC612 Test Pattern Print and check the printout of the
rough adjustment pattern to estimate the color position (In/Out). Before printing this test pattern, set the The correction setting value of calculation result has exceeded the settable range. (This is a hidden
value of DC131[807-207] to "7". failure. The Color Regi Spec cannot be guaranteed and Data is only recorded in history.)
Initial Actions Initial Actions

When multiple failures with Chain No. 089 occur, take action according to the priority order in the When multiple failures with Chain No. 089 occur, take action according to the priority order in the
power ON.) power ON.)
Table 1
Table 1
Priority Chain Link Fail Item Priority Chain Link Fail Item
089-613, 089-615, 089-613, 089-615,
3 089-601, 089-603 RC SampleBlock Fail-A1 3 089-601, 089-603 RC SampleBlock Fail-A1
4 089-600 RC SampleLateral Fail-A1 4 089-600 RC SampleLateral Fail-A1
5 089-617 RC Data Over Range Fail 5 089-617 RC Data Over Range Fail
6 089-622 RC Data Linearity Fail 6 089-622 RC Data Linearity Fail
7 (Low) 089-624 PS Zphase Sensor Fail 7 (Low) 089-624 PS Zphase Sensor Fail
Procedure
Check the density of K.. Is the density of K normal?
Y N
Adjust to correct the density of K.
A
Procedure Table 1
Display the adjustment amount in DC675 Regi Control Setup Cycle. Check which item has reached the Priority Chain Link Fail Item
maximum adjustment amount shown in the following table.
089-613, 089-615,
Table 2
Adjustment Range 4 089-600 RC SampleLateral Fail-A1
Correction item
MIN MAX 5 089-617 RC Data Over Range Fail
Fast Scan Margin -92 +92 6 089-622 RC Data Linearity Fail
Slow Scan Margin -4720 +4720 7 (Low) 089-624 PS Zphase Sensor Fail
Skew -800 +800
Cause/Action
Is the item that has reached the adjustment range (MIN or MAX), "Fast Scan Margin" or "Slow Check that the value of DC131[760-052] is "0". (Because this Fail occurs only when the NVM write
Scan Margin"? data is incorrect or the NVM is corrupted, if the setting value is not "0", reset it to "0".)
Y N
• The value of DC131[760-111] is "0".
089-622 RC Data Linearity Fail
BSD-ON: CH6.12
• The Drum (Y, M, C, K) for improper installation.
If no problems are found, replace the following parts in sequence: The result from adding the skew/bow correction value to the linearity correction value has exceeded the
• Drum (Y, M, C, K) (PL 8.1)
settable range. (This is a hidden failure. The LPH Slow Scan linearity cannot be guaranteed and Data is
• LPH Unit (Y, M, C, K) (PL 2.1) only recorded in history.)
• Rear Holder Assembly (PL 2.1)
Initial Actions
Is the item that has reached the adjustment range (MIN or MAX) "Slow Scan Margin"? When multiple failures with Chain No. 089 occur, take action according to the priority order in the
Y N
Raise/lower the LPH (Y, M, C, K) 2 to 3 times to check the LPH lift up/down mechanism. If the
problem persists, replace the LPH Unit (Y, M, C, K) (PL 2.1). power ON.)
Replace the MCU PWB (PL 18.3) and perform DC675 Regi Control Setup Cycle.
Table 1
089-617 RC Data Over Range Fail Priority Chain Link Fail Item
BSD-ON: CH3.1
The result from adding the offset value to the correction value has exceeded the settable range. (This is 2 089-604, 089-606, 089-607, 089-609, 089-610, 089-612, RC SampleBlock Fail-B
a hidden failure. The Alignment Lead Regi might have exceeded the adjustable range and Data is only 089-613, 089-615,
recorded in history.) 3 089-601, 089-603 RC SampleBlock Fail-A1
Initial Actions 5 089-617 RC Data Over Range Fail
When multiple failures with Chain No. 089 occur, take action according to the priority order in the 6 089-622 RC Data Linearity Fail
power ON.)
Procedure
Table 1 Check that the value stored in LPH EEPROM is correct. . Has any Chain No. 061 Fail occurred?
Priority Chain Link Fail Item Y N
Display the skew correction amount in DC675 Regi Control Setup Cycle.. Is the "skew correction
1 (High) 089-616 RC Data Over Flow Fail amount" within the range of +500~-500?
A
Ver.1.2 09/2012 CHAIN 89
2-103
A
CHAIN 89 2-104 Ver.1.2
Y N
• The value of DC131[760-111] is "0".
• The Drum (Y, M, C, K) for improper installation.
• Drum (Y, M, C, K) (PL 8.1)
• Rear Holder Assembly (PL 2.1)
Replace the LPH Unit (Y, M, C, K) (PL 2.1) and perform DC675 Regi Control Setup Cycle. If the
problem persists, replace the MCU PWB (PL 18.3).

089-624 PS Zphase Sensor Fail
BSD-ON: CH3.1
Detection error of Drum Drive Sensor. (This is a hidden failure. Data is only recorded in history.)
Initial Actions
power ON.)
Table 1
089-613, 089-615,
Cause/Action
Check that the setting values of DC131[760-104] and DC131[760-105] are "0". (Because this Fail
occurs only when the NVM write data is incorrect or the NVM is corrupted, if the setting value is not
"0", reset it to "0".)
091-310 Auger Broken Procedure
BSD-ON: CH9.30 The Waste Toner Bottle needs to be replaced soon. Replace the Waste Toner Bottle (PL 8.2) as
required. If the problem persists, check the Waste Toner Bottle Full Sensor. Enter DC330[091-101]. Use
Waste Toner blockage from the recovery path until inside the Waste Toner Bottle was detected by the a sheet of paper, etc. to block/clear the light path to the Waste Toner Bottle Full Sensor.. Does the
revolution failure of Agitator Motor. (The Agitator Motor is not rotating) display of DC330[091-101] change between High/Low?
Y N
Procedure Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Full Sensor.
Check the status of waste toner in the Waste Toner Bottle. Is there enough space in the Waste Toner
Bottle for more waste toner?
Y N 091-401 Drum Cartridge K Near Life
Replace the Waste Toner Bottle (PL 8.2). BSD-ON: CH9.4
Turn OFF the power, remove the M/C Rear Cover, and open the PWB Chassis Unit. Turn ON the power. It was detected that the replacement timing for Drum (K) is closer than Pre Near.
Enter DC330[091-041] and turn it ON. Does the Agitator Motor rotate?
Y N Cause/Action
Check the Agitator Motor for gear blockage, and the waste toner collection paths (from each Drum
The Drum (K) needs to be replaced soon. Replace the Drum (K) (PL 8.1) as required.
to the Waste Toner Bottle) for foreign substances or toner blockages. Also, check the connection
between the MD PWB J529 and the Agitator Motor J215 for open circuit, short circuit, and poor
contact. If no problems are found, replace the following parts in sequence:
• Agitator Motor (PL 8.2)
• MD PWB (PL 18.3)
091-402 Drum Cartridge K Life Over
BSD-ON: CH9.4
Drum (K) has reached the end of its lifespan.
Enter DC330[091-102]. Move the Shielding Board of the Auger Lock Sensor manually to block/clear the
light path to the Auger Lock Sensor. Does the display of DC330[091-102] change between High/
Low? Cause/Action
Y N Replace the Drum (K) (PL 8.1).
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Auger Lock Sensor.
Check the waste toner collection paths (from each Drum to the Waste Toner Bottle) for foreign
substances or toner blockages, and the opening/closing of the shutters. If no problems are found, replace 091-411 Drum Cartridge Y Near Life
the MCU PWB (PL 18.3).
BSD-ON: CH9.3
091-313 CRU ASIC Communication Fail
BSD-ON: - It was detected that the replacement timing for Drum (Y) is closer than Pre Near.
Communication error between CPU of the MCU PWB and ASIC was detected. Cause/Action
The Drum (Y) needs to be replaced soon. Replace the Drum (Y) (PL 8.1) as required.
Cause/Action
091-421 Drum Cartridge M Near Life
091-400 Waste Toner Bottle Near Full BSD-ON: CH9.3
BSD-ON: CH9.30
It was detected that the replacement timing for Drum (M) is closer than Pre Near.
The Waste Toner Bottle Full Sensor detected Near Full state.
Ver.1.2 09/2012 CHAIN 91

2-105
CHAIN 91 2-106 Ver.1.2

The Drum (M) needs to be replaced soon. Replace the Drum (M) (PL 8.1) as required.
The Waste Toner Bottle is not in the proper position.
Procedure
091-431 Drum Cartridge C Near Life Check that the Bottle Guide Assembly at the machine side and the Waste Toner Bottle does not have
any deformation or foreign substances, and that they are installed properly.. Is the Waste Toner Bottle
BSD-ON: CH9.4
installed properly?
Y N
It was detected that the replacement timing for Drum (C) is closer than Pre Near.
Install the Waste Toner Bottle properly. If there is any deformation, replace the Waste Toner Bottle
(PL 8.2) and Bottle Guide Assembly (PL 8.2).
Cause/Action
The Drum (C) needs to be replaced soon. Replace the Drum (C) (PL 8.1) as required. Check the Waste Toner Bottle Position Sensor. Enter DC330[091-100]. Use a sheet of paper, etc. to
block/clear the light path to the Waste Toner Bottle Position Sensor.. Does the display of DC330[091-
100] change between High/Low?
Y N
091-480 Drum Cartridge Y Life Over Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Position Sensor.
BSD-ON: CH9.3
Drum (Y) has reached the end of its lifespan. 091-911 Waste Toner Bottle Full
BSD-ON: CH9.30
Cause/Action
Replace Drum (Y) (PL 8.1). After the Waste Toner Bottle Near Full has occurred, the PV exceeds the threshold value.
Procedure
Replace the Waste Toner Bottle (PL 8.2). If the problem persists, check the Waste Toner Bottle Full
091-481 Drum Cartridge M Life Over Sensor. Enter DC330[091-101]. Use a sheet of paper, etc. to block/clear the light path to the Waste
Toner Bottle Full Sensor.. Does the display of DC330[091-101] change between High/Low?
BSD-ON: CH9.3 Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to check the Waste Toner Bottle Full Sensor.
Drum (M) has reached the end of its lifespan.
Cause/Action
091-913 Drum Cartridge K Life End
Replace Drum (M) (PL 8.1).
BSD-ON: CH9.4
Drum (K) has reached the end of its lifespan.
091-482 Drum Cartridge C Life Over Cause/Action

BSD-ON: CH9.4
Replace the Drum (K) (PL 8.1).
Drum (C) has reached the end of its lifespan.
Cause/Action
091-914 Drum CRUM K Communication Fail
Replace Drum (C) (PL 8.1).
BSD-ON: CH9.4
Communication failure with Drum (K) was detected.
091-910 Waste Toner Bottle Not In Position

2. Check the following: 2. Check the following:
• The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (K) P115 • The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (Y) P112
for open circuit, short circuit, and poor contact for open circuit, short circuit, and poor contact
• The connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler • The connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
Assembly (K) CRUM for damage and foreign substances Assembly (Y) CRUM for damage and foreign substances
• The Drum (K) CRUM PWB for contamination or disengagement • The Drum (Y) CRUM PWB for contamination or disengagement
• The Drum (K) for improper installation • The Drum (Y) for improper installation
• Drum (K) (PL 8.1) • Drum (Y) (PL 8.1)
• Drum CRUM Coupler Assembly (K) (PL 8.1) • Drum CRUM Coupler Assembly (Y) (PL 8.1)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
091-915 Drum CRUM K Data Broken 091-918 Drum CRUM M Communication Fail
The system detected that the data written to the Drum (K) and the data read from the Drum (K) do not Communication failure with Drum (M) was detected.
match.
Cause/Action
Cause/Action 1. Turn the power OFF and ON.
Remove and reinstall the Drum (K) and check for improper installation. If no problems are found, replace 2. Check the following:
the Drum (K) (PL 8.1).
• The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (M) P113
for open circuit, short circuit, and poor contact
• The connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
Assembly (M) CRUM for damage and foreign substances
091-916 Drum CRUM K Data Mismatch • The Drum (M) CRUM PWB for contamination or disengagement
BSD-ON: CH9.4
• The Drum (M) for improper installation
Incorrect authentication area data was detected in Drum (K).

Cause/Action • Drum (M) (PL 8.1)
Remove and reinstall the Drum (K) and check for improper installation. If no problems are found, replace • Drum CRUM Coupler Assembly (M) (PL 8.1)
it with the correct Drum (K) (PL 8.1). • MD PWB (PL 18.3)
091-917 Drum CRUM Y Communication Fail 091-919 Drum CRUM C Communication Fail
Communication failure with Drum (C) was detected.

Communication failure with Drum (Y) was detected.
Ver.1.2 09/2012 CHAIN 91

2-107
CHAIN 91 2-108 Ver.1.2
1. Turn the power OFF and ON. 1. Remove and reinstall the Drum (Y).
2. Check the following: 2. Polish the connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
• The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (C) P114 Assembly (Y) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
for open circuit, short circuit, and poor contact 3. Check the following:
• The connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler • The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (Y) P112
Assembly (C) CRUM for damage and foreign substances for open circuit, short circuit, and poor contact
• The Drum (C) CRUM PWB for contamination or disengagement • The connection terminals between the Drum (Y) CRUM PWB and the Drum CRUM Coupler
• The Drum (C) for improper installation Assembly (Y) CRUM for damage and foreign substances
• The Drum (Y) for improper installation
• Drum (C) (PL 8.1) If no problems are found, replace the following parts in sequence:
• Drum CRUM Coupler Assembly (C) (PL 8.1) • Drum (Y) (PL 8.1)
• MD PWB (PL 18.3) • Drum CRUM Coupler Assembly (Y) (PL 8.1)
• MCU PWB (PL 18.3) • MD PWB (PL 18.3)
091-921 Drum CRUM K Not In Position

BSD-ON: CH9.4 091-928 Drum CRUM M Not In Position
BSD-ON: CH9.3
The Drum (K) is not in the proper position (loose CRUM).
The Drum (M) is not in the proper position (loose CRUM).
Cause/Action
1. Remove and reinstall the Drum (K). Cause/Action
2. Polish the connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler 1. Remove and reinstall the Drum (M).
Assembly (K) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.) 2. Polish the connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
3. Check the following: Assembly (M) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
• The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (K) P115 3. Check the following:
for open circuit, short circuit, and poor contact • The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (M) P113
• The connection terminals between the Drum (K) CRUM PWB and the Drum CRUM Coupler for open circuit, short circuit, and poor contact
Assembly (K) CRUM for damage and foreign substances • The connection terminals between the Drum (M) CRUM PWB and the Drum CRUM Coupler
• The Drum (K) for improper installation Assembly (M) CRUM for damage and foreign substances
• The Drum (M) for improper installation
• Drum (K) (PL 8.1) If no problems are found, replace the following parts in sequence:
• Drum CRUM Coupler Assembly (K) (PL 8.1) • Drum (M) (PL 8.1)
• MD PWB (PL 18.3) • Drum CRUM Coupler Assembly (M) (PL 8.1)
• MCU PWB (PL 18.3) • MD PWB (PL 18.3)
091-927 Drum CRUM Y Not In Position

BSD-ON: CH9.3 091-929 Drum CRUM C Not In Position
BSD-ON: CH9.4
The Drum (Y) is not in the proper position (loose CRUM).
The Drum (C) is not in the proper position (loose CRUM).
Cause/Action The system detected that the data written to the Drum (C) and the data read from the Drum (C) do not
1. Remove and reinstall the Drum (C). match.
2. Polish the connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler
Assembly (C) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
Cause/Action
Remove and reinstall the Drum (C) and check for improper installation. If no problems are found, replace
the Drum (C) (PL 8.1).
• The connection between the MD PWB J528 and the Drum CRUM Coupler Assembly (C) P114
for open circuit, short circuit, and poor contact
• The connection terminals between the Drum (C) CRUM PWB and the Drum CRUM Coupler
Assembly (C) CRUM for damage and foreign substances
091-943 Drum CRUM Y Data Mismatch
• The Drum (C) for improper installation
BSD-ON: CH9.3
If no problems are found, replace the following parts in sequence: Incorrect authentication area data was detected in Drum (Y).
• Drum (C) (PL 8.1)
• Drum CRUM Coupler Assembly (C) (PL 8.1) Cause/Action
• MD PWB (PL 18.3) Remove and reinstall the Drum (Y) and check for improper installation. If no problems are found, replace
• MCU PWB (PL 18.3) it with the correct Drum (Y) (PL 8.1).
091-940 Drum CRUM Y Data Broken

BSD-ON: CH9.3 091-944 Drum CRUM M Data Mismatch
BSD-ON: CH9.3
The system detected that the data written to the Drum (Y) and the data read from the Drum (Y) do not
match.
Incorrect authentication area data was detected in Drum (M).
Remove and reinstall the Drum (Y) and check for improper installation. If no problems are found, replace
Remove and reinstall the Drum (M) and check for improper installation. If no problems are found, replace
the Drum (Y) (PL 8.1). it with the correct Drum (M) (PL 8.1).
091-941 Drum CRUM M Data Broken 091-945 Drum CRUM C Data Mismatch
BSD-ON: CH9.3
BSD-ON: CH9.4
The system detected that the data written to the Drum (M) and the data read from the Drum (M) do not
Incorrect authentication area data was detected in Drum (C).
match.
Cause/Action
Cause/Action
Remove and reinstall the Drum (C) and check for improper installation. If no problems are found, replace
Remove and reinstall the Drum (M) and check for improper installation. If no problems are found, replace it with the correct Drum (C) (PL 8.1).
the Drum (M) (PL 8.1).
091-942 Drum CRUM C Data Broken

BSD-ON: CH9.4
Ver.1.2 09/2012 CHAIN 91

2-109
CHAIN 91 2-110 Ver.1.2
092-312 ATC Fail [Y] 092-313 ATC Fail [M]
The frequency at which the ATC Average Fail [Y] or the ATC Amplitude Fail [Y] has been occurring has The frequency at which the ATC Average Fail [M] or the ATC Amplitude Fail [M] has been occurring has
exceeded the threshold value. exceeded the threshold value.
NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no longer output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no longer
be clearable by turning the power OFF and ON. To clear it, clear the value of DC131[752-315] (ATC Fail be clearable by turning the power OFF and ON. To clear it, clear the value of DC131[752-316] (ATC Fail
[Y]) or DC131[752-319] (ATC Fail Continuous Count [Y]) to "0". If the machine is not repaired back to [M]) or DC131[752-320] (ATC Fail Continuous Count [M]) to "0". If the machine is not repaired back to
normal status, this Fail will occur again during the operation. normal status, this Fail will occur again during the operation.
• The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit, • The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit,
and poor contact and poor contact
• The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit, • The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
• The Toner Dispense Motor (Y) for revolution failure: DC330[093-001] (PL 5.1) • The Toner Dispense Motor (M) for revolution failure: DC330[093-004] (PL 5.1)
• The Drum/Deve Drive Motor (Y, M, C) for revolution failure: DC330[091-022] (PL 3.3) • The Drum/Deve Drive Motor (Y, M, C) for revolution failure: DC330[091-022] (PL 3.3)
• The path from Toner Cartridge (Y) to Developer (Y) for toner blockage • The path from Toner Cartridge (M) to Developer (M) for toner blockage
• The Developer (Y) for internal toner blockage • The Developer (M) for internal toner blockage
• The Toner Cartridge (Y) for internal toner blockage • The Toner Cartridge (M) for internal toner blockage
• ATC Sensor (Y) (PL 5.2) • ATC Sensor (M) (PL 5.2)
• ATC PWB (PL 5.2) • ATC PWB (PL 5.2)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
Ver.1.2 09/2012 CHAIN 92

2-111
CHAIN 92 2-112 Ver.1.2
092-314 ATC Fail [C] 092-315 ATC Fail [K]

The frequency at which the ATC Average Fail [C] or the ATC Amplitude Fail [C] has been occurring has The frequency at which the ATC Average Fail [K] or the ATC Amplitude Fail [K] has been occurring has
exceeded the threshold value. exceeded the threshold value.
NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to NOTE: Although this Fail can be cleared by turning the power OFF and ON and it will be possible to
output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no longer be output a few sheets of printouts, when this Fail has occurred a certain number of times, it will no longer be
clearable by turning the power OFF and ON. To clear it, clear the value of DC131[752-317] (ATC Fail [C]) clearable by turning the power OFF and ON. To clear it, clear the value of DC131[752-318] (ATC Fail [K])
or DC131[752-321] (ATC Fail Continuous Count [C]) to "0". If the machine is not repaired back to normal or DC131[752-322] (ATC Fail Continuous Count [K]) to "0". If the machine is not repaired back to normal
status, this Fail will occur again during the operation. status, this Fail will occur again during the operation.
• The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit, • The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit,
• The Toner Dispense Motor (C) for revolution failure: DC330[093-007] (PL 5.1) • The Toner Dispense Motor (K) for revolution failure: DC330[093-010] (PL 5.1)
• The Drum/Deve Drive Motor (Y, M, C) for revolution failure: DC330[091-022] (PL 3.3) • The Drum/Deve Drive Motor (K) for revolution failure: DC330[091-029] (PL 3.3)
• The path from Toner Cartridge (C) to Developer (C) for toner blockage • The path from Toner Cartridge (K) to Developer (K) for toner blockage
• The Developer (C) for internal toner blockage • The Developer (K) for internal toner blockage
• The Toner Cartridge (C) for internal toner blockage • The Toner Cartridge (K) for internal toner blockage
• ATC Sensor (C) (PL 5.2) • ATC Sensor (K) (PL 5.2)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
092-649 ADC Shutter Open Fail 092-650 ADC Shutter Close Fail
The ADC Sensor shutters is open (cannot be closed). (This is a hidden failure. Data is only recorded in The ADC Sensor shutters is closed (cannot be opened). (This is a hidden failure. Data is only recorded in
history.) history.)
Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415 for Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415 for
open circuit, short circuit, and poor contact. Also check whether there is opening/closing failure due to open circuit, short circuit, and poor contact. Also check whether there is opening/closing failure due to
foreign substances/burrs, etc. at the shutter section of the ADC Sensor. If no problems are found, replace foreign substances/burrs, etc. at the shutter section of the ADC Sensor. If no problems are found, replace
the following parts in sequence: the following parts in sequence:
• MOB ADC Assembly (PL 18.1) • MOB ADC Assembly (PL 18.1)
Ver.1.2 09/2012 CHAIN 92

2-113
CHAIN 92 2-114 Ver.1.2
092-651 ADC Sensor Fail 092-657 ATC Amplitude Fail [Y]

The ADC Sensor read value of the density reference patch is abnormal. (This is a hidden failure. Data is The difference between the maximum and minimum values in the ATC Sensor (Y) measurement set is
only recorded in history.) lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)
Check the connection between the ADC Sensor (MOB ADC Assembly) J153 and the MCU PWB J415 for Check the following:
open circuit, short circuit, and poor contact. Also check whether there is poor connection or foreign
substances at the detection section of the ADC Sensor. If no problems are found, replace the following • The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit,
parts in sequence: and poor contact
• The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit,
• MOB ADC Assembly (PL 18.1) and poor contact
• IBT Belt Unit (PL 6.1) • The Toner Dispense Motor (Y) for revolution failure: DC330[093-001] (PL 5.1)
• MCU PWB (PL 18.3) • The Drum/Deve Drive Motor (Y, M, C) for revolution failure: DC330[091-022] (PL 3.3)
• The path from Toner Cartridge (Y) to Developer (Y) for toner blockage
• The Developer (Y) for internal toner blockage
• The Toner Cartridge (Y) for internal toner blockage
• ATC Sensor (Y) (PL 5.2)

• ATC PWB (PL 5.2)
• MD PWB (PL 18.3)
092-658 ATC Amplitude Fail [M] 092-659 ATC Amplitude Fail [C]
The difference between the maximum and minimum values in the ATC Sensor (M) measurement set is The difference between the maximum and minimum values in the ATC Sensor (C) measurement set is
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.) lower than the threshold value. (This is a hidden failure. Data is only recorded in history.)
• The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit, • The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit,
• The Toner Dispense Motor (M) for revolution failure: DC330[093-004] (PL 5.1) • The Toner Dispense Motor (C) for revolution failure: DC330[093-007] (PL 5.1)
• The path from Toner Cartridge (M) to Developer (M) for toner blockage • The path from Toner Cartridge (C) to Developer (C) for toner blockage
• The Developer (M) for internal toner blockage • The Developer (C) for internal toner blockage
• The Toner Cartridge (M) for internal toner blockage • The Toner Cartridge (C) for internal toner blockage
• ATC Sensor (M) (PL 5.2) • ATC Sensor (C) (PL 5.2)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
Ver.1.2 09/2012 CHAIN 92

2-115
CHAIN 92 2-116 Ver.1.2
092-660 ATC Amplitude Fail [K] 092-661 Temperature Sensor Fail

The difference between the maximum and minimum values in the ATC Sensor (K) measurement set is Abnormal value was detected by the ENVIRONMENT SENSOR (Temperature). (This is a hidden failure.
lower than the threshold value. (This is a hidden failure. Data is only recorded in history.) Data is only recorded in history.)
Check the following: Check the connection between the Environment Sensor (MOB ADC Assembly) J154 and the MCU PWB
J415 for open circuit, short circuit, and poor contact. Also check whether there is poor connection or
• The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit, foreign substances at the detection section of the Environment Sensor. If no problems are found, replace
and poor contact the following parts in sequence:
and poor contact • MOB ADC Assembly (PL 18.1)
• The Toner Dispense Motor (K) for revolution failure: DC330[093-010] (PL 5.1) • MCU PWB (PL 18.3)
• The Drum/Deve Drive Motor (K) for revolution failure: DC330[091-029] (PL 3.3)
• The path from Toner Cartridge (K) to Developer (K) for toner blockage
• The Developer (K) for internal toner blockage
• The Toner Cartridge (K) for internal toner blockage
• ATC Sensor (K) (PL 5.2)

• MD PWB (PL 18.3)
092-662 Humidity Sensor Fail 092-665 ATC Average Fail [Y]
Abnormal value was detected by the ENVIRONMENT SENSOR (Humidity). (This is a hidden failure. The average measured value of ATC Sensor (Y) is out of the appropriate range. (This is a hidden failure.
Data is only recorded in history.) Data is only recorded in history.)
Check the connection between the Environment Sensor (MOB ADC Assembly) J154 and the MCU PWB Check the following:
J415 for open circuit, short circuit, and poor contact. Also check whether there is poor connection or
foreign substances at the detection section of the Environment Sensor. If no problems are found, replace • The connection between the ATC Sensor (Y) and the ATC PWB J124 for open circuit, short circuit,
the following parts in sequence: and poor contact
• MOB ADC Assembly (PL 18.1) and poor contact
• MCU PWB (PL 18.3) • The Toner Dispense Motor (Y) for revolution failure: DC330[093-001] (PL 5.1)
• The Drum/Deve Drive Motor (Y, M, C) for revolution failure: DC330[091-022] (PL 3.3)
• The path from Toner Cartridge (Y) to Developer (Y) for toner blockage
• The Developer (Y) for internal toner blockage
• The Toner Cartridge (Y) for internal toner blockage
• ATC Sensor (Y) (PL 5.2)

• MD PWB (PL 18.3)
Ver.1.2 09/2012 CHAIN 92

2-117
CHAIN 92 2-118 Ver.1.2
092-666 ATC Average Fail [M] 092-667 ATC Average Fail [C]
The average measured value of ATC Sensor (M) is out of the appropriate range. (This is a hidden failure. The average measured value of ATC Sensor (C) is out of the appropriate range. (This is a hidden failure.
Data is only recorded in history.) Data is only recorded in history.)
• The connection between the ATC Sensor (M) and the ATC PWB J125 for open circuit, short circuit, • The connection between the ATC Sensor (C) and the ATC PWB J126 for open circuit, short circuit,
• The Toner Dispense Motor (M) for revolution failure: DC330[093-004] (PL 5.1) • The Toner Dispense Motor (C) for revolution failure: DC330[093-007] (PL 5.1)
• The path from Toner Cartridge (M) to Developer (M) for toner blockage • The path from Toner Cartridge (C) to Developer (C) for toner blockage
• The Developer (M) for internal toner blockage • The Developer (C) for internal toner blockage
• The Toner Cartridge (M) for internal toner blockage • The Toner Cartridge (C) for internal toner blockage
• ATC Sensor (M) (PL 5.2) • ATC Sensor (C) (PL 5.2)
• MD PWB (PL 18.3) • MD PWB (PL 18.3)
092-668 ATC Average Fail [K] 092-670 ADC Patch Fail [Y]
The average measured value of ATC Sensor (K) is out of the appropriate range. (This is a hidden failure. The ADC patch of Y is abnormally light. (This is a hidden failure. Data is only recorded in history.)
Data is only recorded in history.)
Procedure
Cause/Action Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [Y] has occurred. Has Fail
Check the following: 092-651 or 092-312 occurred?
Y N
• The connection between the ATC Sensor (K) and the ATC PWB J127 for open circuit, short circuit, Check the following:
and poor contact • The Drum (Y) for contamination
• The connection between the ATC PWB J633 and the MD PWB J528 for open circuit, short circuit, • The LPH (Y) for contamination
and poor contact • The 1st BTR (Y) for contamination
• The Toner Dispense Motor (K) for revolution failure: DC330[093-010] (PL 5.1) • The IBT Belt for contamination
• The Drum/Deve Drive Motor (K) for revolution failure: DC330[091-029] (PL 3.3) • The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (Y) for
• The path from Toner Cartridge (K) to Developer (K) for toner blockage open circuits, short circuits, and poor contacts
• The Developer (K) for internal toner blockage • The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (Y) for
• The Toner Cartridge (K) for internal toner blockage open circuits, short circuits, and poor contacts
• Drum (Y) (PL 8.1)
• ATC Sensor (K) (PL 5.2) • LPH Unit (Y) (PL 2.1)
• ATC PWB (PL 5.2) • HVPS (Deve/BCR) (PL 18.1)
• MD PWB (PL 18.3) • HVPS (1st/2nd/DTC) (PL 6.2)
Ver.1.2 09/2012 CHAIN 92

2-119
CHAIN 92 2-120 Ver.1.2
092-671 ADC Patch Fail [M] 092-672 ADC Patch Fail [C]
The ADC patch of M is abnormally light. (This is a hidden failure. Data is only recorded in history.) The ADC patch of C is abnormally light. (This is a hidden failure. Data is only recorded in history.)
Procedure Procedure
Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [M] has occurred. Has Fail Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [C] has occurred. Has Fail
092-651 or 092-313 occurred? 092-651 or 092-314 occurred?
Y N Y N
• The Drum (M) for contamination • The Drum (C) for contamination
• The LPH (M) for contamination • The LPH (C) for contamination
• The 1st BTR (M) for contamination • The 1st BTR (C) for contamination
• The IBT Belt for contamination • The IBT Belt for contamination
• The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (M) for • The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (C) for
open circuits, short circuits, and poor contacts open circuits, short circuits, and poor contacts
• The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (M) for • The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (C) for
• Drum (M) (PL 8.1) • Drum (C) (PL 8.1)
• LPH Unit (M) (PL 2.1) • LPH Unit (C) (PL 2.1)
• HVPS (Deve/BCR) (PL 18.1) • HVPS (Deve/BCR) (PL 18.1)
• HVPS (1st/2nd/DTC) (PL 6.2) • HVPS (1st/2nd/DTC) (PL 6.2)
Go to the appropriate FIP Go to the appropriate FIP

092-673 ADC Patch Fail [K] 092-675 ADC Mini Setup Fail [Y]
The ADC patch of K is abnormally light. (This is a hidden failure. Data is only recorded in history.) The difference in densities among the ADC patches of Y is abnormal. (This is a hidden failure. Data is
only recorded in history.)
Procedure
Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [K] has occurred. Has Fail Procedure
092-651 or 092-315 occurred? Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [Y] has occurred. Has Fail
Y N 092-651 or 092-312 occurred?
Check the following: Y N
• The Drum (K) for contamination Check the following:
• The LPH (K) for contamination • The Drum (Y) for contamination
• The 1st BTR (K) for contamination • The LPH (Y) for contamination
• The IBT Belt for contamination • The 1st BTR (Y) for contamination
• The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (K) for • The IBT Belt for contamination
open circuits, short circuits, and poor contacts • The connection and board springs between the HVPS (Deve/BCR) and the BCR (Y) for open
• The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (K) for open circuits, short circuits, and poor contacts
open circuits, short circuits, and poor contacts • The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (Y) for
open circuits, short circuits, and poor contacts
If no problems are found, replace the following parts in sequence: • The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (Y) for
• Drum (K) (PL 8.1) open circuits, short circuits, and poor contacts
• HVPS (Deve/BCR) (PL 18.1) If no problems are found, replace the following parts in sequence:
• Drum (Y) (PL 8.1)
• HVPS (1st/2nd/DTC) (PL 6.2)
• LPH Unit (Y) (PL 2.1)
• HVPS (Deve/BCR) (PL 18.1)
Go to the appropriate FIP • HVPS (1st/2nd/DTC) (PL 6.2)
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CHAIN 92 2-122 Ver.1.2
092-676 ADC Mini Setup Fail [M] 092-677 ADC Mini Setup Fail [C]
The difference in densities among the ADC patches of M is abnormal. (This is a hidden failure. Data is The difference in densities among the ADC patches of C is abnormal. (This is a hidden failure. Data is
only recorded in history.) only recorded in history.)
Procedure Procedure
Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [M] has occurred. Has Fail Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [C] has occurred. Has Fail
092-651 or 092-313 occurred? 092-651 or 092-314 occurred?
Y N Y N
• The Drum (M) for contamination • The Drum (C) for contamination
• The LPH (M) for contamination • The LPH (C) for contamination
• The 1st BTR (M) for contamination • The 1st BTR (C) for contamination
• The IBT Belt for contamination • The IBT Belt for contamination
• The connection and board springs between the HVPS (Deve/BCR) and the BCR (M) for open • The connection and board springs between the HVPS (Deve/BCR) and the BCR (C) for open
• The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (M) for • The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (C) for
• The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (M) for • The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (C) for
• Drum (M) (PL 8.1) • Drum (C) (PL 8.1)
• LPH Unit (M) (PL 2.1) • LPH Unit (C) (PL 2.1)
• HVPS (Deve/BCR) (PL 18.1) • HVPS (Deve/BCR) (PL 18.1)
• HVPS (1st/2nd/DTC) (PL 6.2) • HVPS (1st/2nd/DTC) (PL 6.2)
Go to the appropriate FIP Go to the appropriate FIP

092-678 ADC Mini Setup Fail [K]
BSD-ON: CH9.17
The difference in densities among the ADC patches of K is abnormal. (This is a hidden failure. Data is
only recorded in history.)
Procedure
Enter DC122 Fail History. Check whether ADC Sensor Fail or ATC Fail [K] has occurred. Has Fail
092-651 or 092-315 occurred?
Y N
• The Drum (K) for contamination
• The LPH (K) for contamination
• The 1st BTR (K) for contamination
• The IBT Belt for contamination
• The connection and board springs between the HVPS (Deve/BCR) and the BCR (K) for open
• The connection and board springs between the HVPS (Deve/BCR) and the Magnet Roll (K) for
• The connection and board springs between the HVPS (1st/2nd/DTC) and the 1st BTR (K) for

• Drum (K) (PL 8.1)
• HVPS (Deve/BCR) (PL 18.1)
• HVPS (1st/2nd/DTC) (PL 6.2)
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CHAIN 92 2-124 Ver.1.2
093-314 Y Disp Motor Fail
BSD-ON: CH9.13 093-400 Y Toner Cartridge Near Empty
BSD-ON: CH9.13
Regardless of low usage of toner from Y Toner Cartridge, it was detected to be empty.
The Y Toner Cartridge Near Empty state was detected.
Cause/Action
1. Turn the power OFF and ON. Cause/Action
2. Replace the Toner Cartridge (Y) (PL 5.1). Prepare a new Toner Cartridge (Y) (PL 5.1). No special action necessary.
3. Toner Dispense Motor (Y) revolution failure: DC330[093-001] (PL 5.1), check the drive transmission
path in the Dispense Assembly. If no problems are found, replace the MCU PWB (PL 18.3).
093-406 K Toner Cartridge Pre Near Empty

093-315 M Disp Motor Fail
BSD-ON: CH9.14
BSD-ON: CH9.13
The K Toner Cartridge Pre Near Empty state was detected.
Regardless of low usage of toner from M Toner Cartridge, it was detected to be empty.
Cause/Action
Cause/Action
Prepare a new Toner Cartridge (K) (PL 5.1). No special action necessary.
2. Replace the Toner Cartridge (M) (PL 5.1).
3. Toner Dispense Motor (M) revolution failure: DC330[093-004] (PL 5.1), check the drive transmission
path in the Dispense Assembly. If no problems are found, replace the MCU PWB (PL 18.3). 093-407 Y Toner Cartridge Pre Near Empty
BSD-ON: CH9.13
093-316 C Disp Motor Fail
The Y Toner Cartridge Pre Near Empty state was detected.
BSD-ON: CH9.14
Regardless of low usage of toner from C Toner Cartridge, it was detected to be empty. Cause/Action
Prepare a new Toner Cartridge (Y) (PL 5.1). No special action necessary.
Cause/Action
2. Replace the Toner Cartridge (C) (PL 5.1).
3. Toner Dispense Motor (C) revolution failure: DC330[093-007] (PL 5.1), check the drive transmission
093-408 M Toner Cartridge Pre Near Empty
path in the Dispense Assembly. If no problems are found, replace the MCU PWB (PL 18.3). BSD-ON: CH9.13
The M Toner Cartridge Pre Near Empty state was detected.

093-317 K Disp Motor Fail
Prepare a new Toner Cartridge (M) (PL 5.1). No special action necessary.
Regardless of low usage of toner from K Toner Cartridge, it was detected to be empty.
Cause/Action
1. Turn the power OFF and ON. 093-409 C Toner Cartridge Pre Near Empty
2. Replace the Toner Cartridge (K) (PL 5.1). BSD-ON: CH9.14
3. Toner Dispense Motor (K) revolution failure: DC330[093-010] (PL 5.1), check the drive transmission
path in the Dispense Assembly. If no problems are found, replace the MCU PWB (PL 18.3). The C Toner Cartridge Pre Near Empty state was detected.
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CHAIN 93 2-126 Ver.1.2

Prepare a new Toner Cartridge (C) (PL 5.1). No special action necessary.
The Toner CRUM (K) is not in the proper position.
Cause/Action
093-423 M Toner Cartridge Near Empty 1. Remove and reinstall the Toner Cartridge (K).
2. Polish the connection terminals between the Toner Cartridge (K) CRUM PWB and the Toner CRUM
BSD-ON: CH9.13
Coupler Assembly (K) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
The M Toner Cartridge Near Empty state was detected. 3. Check the following:
• The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (K)
Cause/Action J123 for open circuit, short circuit, and poor contact
Prepare a new Toner Cartridge (M) (PL 5.1). No special action necessary. • The connection terminals between the Toner Cartridge (K) CRUM PWB and the Toner CRUM
Coupler Assembly (K) CRUM for damage and foreign substances
• The Toner Cartridge (K) for improper installation
093-424 C Toner Cartridge Near Empty If no problems are found, replace the following parts in sequence:
BSD-ON: CH9.14 • Toner Cartridge (K) (PL 5.1)
• Toner CRUM Coupler Assembly (K) (PL 5.1)
The C Toner Cartridge Near Empty state was detected. • MCU PWB (PL 18.3)
Cause/Action
Prepare a new Toner Cartridge (C) (PL 5.1). No special action necessary. 093-924 Toner K CRUM Communication Fail
BSD-ON: CH9.14
Communication failure with Toner CRUM (K) was detected.

093-425 K Toner Cartridge Near Empty
BSD-ON: CH9.14
Cause/Action
The K Toner Cartridge Near Empty state was detected. 2. Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (K)
J123 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
Cause/Action (K) and check for improper installation.
Prepare a new Toner Cartridge (K) (PL 5.1). No special action necessary. If no problems are found, replace the following parts in sequence:
• Toner Cartridge (K) (PL 5.1)
• Toner CRUM Coupler Assembly (K) (PL 5.1)
093-912 K Toner Cartridge Empty
BSD-ON: CH9.14
093-925 Toner K CRUM Data Broken Fail
The K Toner Cartridge Empty state was detected. BSD-ON: CH9.14
Cause/Action The system detected that the data written to the Toner CRUM (K) and the data read from the Toner
CRUM (K) do not match.
Replace the Toner Cartridge (K) (PL 5.1). No special action necessary.
Cause/Action
Remove and reinstall the Toner Cartridge (K) and check for improper installation. If no problems are
found, replace the Toner Cartridge (K) (PL 5.1).
093-916 Toner K CRUM Not In Position
BSD-ON: CH9.13
093-926 Toner K CRUM Data Mismatch Fail Communication failure with Toner CRUM (Y) was detected.
BSD-ON: CH9.14
Cause/Action
Incorrect authentication area data was detected in Toner CRUM (K). 1. Turn the power OFF and ON.
2. Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (Y)
Cause/Action J120 for open circuit, short circuit, and poor contact. Also, remove and reinstall the Toner Cartridge
(Y) and check for improper installation.
Remove and reinstall the Toner Cartridge (K) and check for improper installation. If no problems are
found, replace the Toner Cartridge (K) (PL 5.1). If no problems are found, replace the following parts in sequence:
• Toner Cartridge (Y) (PL 5.1)
• Toner CRUM Coupler Assembly (Y) (PL 5.1)
093-941 Toner M CRUM Communication Fail
BSD-ON: CH9.13
093-950 Toner Y CRUM Data Broken Fail
Communication failure with Toner CRUM (M) was detected. BSD-ON: CH9.13
Cause/Action The system detected that the data written to the Toner CRUM (Y) and the data read from the Toner
CRUM (Y) do not match.
2. Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (M) Cause/Action
Remove and reinstall the Toner Cartridge (Y) and check for improper installation. If no problems are
(M) and check for improper installation.
found, replace the Toner Cartridge (Y) (PL 5.1).
• Toner Cartridge (M) (PL 5.1)
• Toner CRUM Coupler Assembly (M) (PL 5.1)
• MCU PWB (PL 18.3) 093-951 Toner M CRUM Data Broken Fail
BSD-ON: CH9.13
093-942 Toner C CRUM Communication Fail
The system detected that the data written to the Toner CRUM (M) and the data read from the Toner
BSD-ON: CH9.14
CRUM (M) do not match.
Communication failure with Toner CRUM (C) was detected.

Cause/Action
Cause/Action Remove and reinstall the Toner Cartridge (M) and check for improper installation. If no problems are
found, replace the Toner Cartridge (M) (PL 5.1).
2. Check the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (C)
(C) and check for improper installation.
093-952 Toner C CRUM Data Broken Fail
BSD-ON: CH9.14
• Toner Cartridge (C) (PL 5.1)
• Toner CRUM Coupler Assembly (C) (PL 5.1) The system detected that the data written to the Toner CRUM (C) and the data read from the Toner
• MCU PWB (PL 18.3) CRUM (C) do not match.
093-943 Toner Y CRUM Communication Fail

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CHAIN 93 2-128 Ver.1.2
Cause/Action 2. Polish the connection terminals between the Toner Cartridge (Y) CRUM PWB and the Toner CRUM
Coupler Assembly (Y) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
Remove and reinstall the Toner Cartridge (C) and check for improper installation. If no problems are
found, replace the Toner Cartridge (C) (PL 5.1). 3. Check the following:
• The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (Y)
• The connection terminals between the Toner Cartridge (Y) CRUM PWB and the Toner CRUM
093-960 Toner Y CRUM Data Mismatch Fail Coupler Assembly (Y) CRUM for damage and foreign substances
BSD-ON: CH9.13 • The Toner Cartridge (Y) for improper installation
Incorrect authentication area data was detected in Toner CRUM (Y). If no problems are found, replace the following parts in sequence:
• Toner Cartridge (Y) (PL 5.1)
Cause/Action • Toner CRUM Coupler Assembly (Y) (PL 5.1)
Remove and reinstall the Toner Cartridge (Y) and check for improper installation. If no problems are • MCU PWB (PL 18.3)
found, replace the Toner Cartridge (Y) (PL 5.1).
093-971 Toner M CRUM Not In Position

BSD-ON: CH9.13
093-961 Toner M CRUM Data Mismatch Fail
BSD-ON: CH9.13 The Toner CRUM (M) is not in the proper position.
Incorrect authentication area data was detected in Toner CRUM (M). Cause/Action
1. Remove and reinstall the Toner Cartridge (M).
Cause/Action 2. Polish the connection terminals between the Toner Cartridge (M) CRUM PWB and the Toner CRUM
Remove and reinstall the Toner Cartridge (M) and check for improper installation. If no problems are Coupler Assembly (M) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
found, replace the Toner Cartridge (M) (PL 5.1). 3. Check the following:
• The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (M)
• The connection terminals between the Toner Cartridge (M) CRUM PWB and the Toner CRUM
093-962 Toner C CRUM Data Mismatch Fail Coupler Assembly (M) CRUM for damage and foreign substances
BSD-ON: CH9.14 • The Toner Cartridge (M) for improper installation
Incorrect authentication area data was detected in Toner CRUM (C).

Cause/Action • Toner Cartridge (M) (PL 5.1)
• Toner CRUM Coupler Assembly (M) (PL 5.1)
Remove and reinstall the Toner Cartridge (C) and check for improper installation. If no problems are
found, replace the Toner Cartridge (C) (PL 5.1). • MCU PWB (PL 18.3)
093-972 Toner C CRUM Not In Position

BSD-ON: CH9.14
093-970 Toner Y CRUM Not In Position
BSD-ON: CH9.13 The Toner CRUM (C) is not in the proper position.
The Toner CRUM (Y) is not in the proper position. Cause/Action

1. Remove and reinstall the Toner Cartridge (C).
Cause/Action
2. Polish the connection terminals between the Toner Cartridge (C) CRUM PWB and the Toner CRUM
1. Remove and reinstall the Toner Cartridge (Y).
Coupler Assembly (C) CRUM with dry cloth. (When cleaning, do not use Drum cleaner, etc.)
• The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly (C)
• The connection terminals between the Toner Cartridge (C) CRUM PWB and the Toner CRUM
Coupler Assembly (C) CRUM for damage and foreign substances
• The Toner Cartridge (C) for improper installation

• Toner Cartridge (C) (PL 5.1)
• Toner CRUM Coupler Assembly (C) (PL 5.1)
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CHAIN 93 2-130 Ver.1.2
094-300 IBT Front Cover Open After the 2nd BTR Contact/Retract operation has started, it does not complete within the specified time.
BSD-ON: CH1.9
Procedure
The Front Cover Open was detected by the IBT Front Cover Switch. Enter DC330[094-201]. Move the Shielding Board of the 2nd BTR Contact Retract Sensor manually to
block/clear the light path to the 2nd BTR Contact Retract Sensor.. Does the display change between
Cause/Action High/Low?
Y N
Check the following: Use "2.2.3.2 Permeable Sensor Failure FIP" to fix the 2nd BTR Contact Retract Sensor.
• The Front Cover for damage or mismatch

Turn ON DC330[094-003] (Contact) and DC330[094-004] (Retract) alternately.. Does it contact/
• The IBT Front Cover Switch for failure: DC330[077-307] (PL 18.1) retract?
• The connection between the IBT Front Cover Switch J272 and the MCU PWB J416 for open circuit, Y N
short circuit, and poor contact Remove the IBT and check the following:
• The 2nd BTR Contact Retract Gear for wear, damage, and revolution failure
If no problems are found, replace the MCU PWB (PL 18.3). • The 2nd BTR Contact Retract Motor for improper installation
• The 2nd BTR Contact Retract Sensor for improper installation
• The connection between the 2nd BTR Contact Retract Motor J280 and the MD PWB J523 for
094-320 1st BTR Contact/Retract Fail If no problems are found, replace the 2nd BTR Contact Retract Motor (PL 14.4).
BSD-ON: CH9.19
After the 1st BTR Contact/Retract operation has started, it does not complete within the specified time. • MD PWB (PL 18.3)
Procedure 094-324 Belt Home Fail Too Long
Enter DC330[094-200]. Remove the 1st BTR Contact Retract Sensor Bracket and use a sheet of paper,
BSD-ON: CH9.18
etc. to block/clear the light path to the 1st BTR Contact Retract Sensor.. Does the display change
between High/Low? The IBT Belt Home Position Sensor does not detect Belt Home.
Y N
Use "2.2.3.2 Permeable Sensor Failure FIP" to fix the 1st BTR Contact Retract Sensor.
NOTE: . Although this Fail can be cleared up to 2 times by turning the power OFF and ON, when this Fail
has occurred for the 3rd time or more, it will no longer be clearable by turning the power OFF and ON. To
Install the 1st BTR Contact Retract Sensor Bracket. Turn ON DC330[094-009] (Contact) and
clear it, clear the value of DC131[746-966] (Belt Home Fail Too Long Count) to "0". If the machine is not
DC330[094-010] (Retract) alternately.. Does it contact/retract?
repaired back to normal status, this Fail will occur again during the operation.
Y N
Remove the IBT and check the following: Cause/Action
• The IBT Belt Unit for mechanical loading or damage
• The 1st BTR Contact Retract Gear for wear, damage, and operation failure
• The 1st BTR Contact Retract Clutch for improper installation • The IBT Belt Unit for mechanical loading or damage
• The 1st BTR Contact Retract Sensor for improper installation • The IBT Belt Home Position Sensor for contamination and improper installation
• The connection between the 1st BTR Contact Retract Clutch J250 and the MCU PWB J417 for • The IBT Belt Home Position Sensor for failure: DC330[042-201] (PL 18.1)
open circuit, short circuit, and poor contact • The connection between the IBT Belt Home Position Sensor J182 and the MCU PWB J415 for open
If no problems are found, replace the 1st BTR Contact Retract Clutch (PL 3.2). circuit, short circuit, and poor contact
• The IBT Drive Motor for revolution failure: DC330[094-005] (PL 3.3)
094-323 2nd BTR Contact/Retract Fail If no problems are found, replace the following parts in sequence:
BSD-ON: CH9.24
• IBT Belt Unit (PL 6.3)
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CHAIN 94 2-132 Ver.1.2
• MOB ADC Assembly (PL 18.1) 094-422 2nd BTR Unit End Warning
• MD PWB (PL 18.3)
BSD-ON: -
094-417 IBT Unit Near End Warning The 2nd BTR must be replaced.
BSD-ON: -
Cause/Action
The IBT Belt Unit needs to be replaced soon. Replace the 2nd BTR and clear DC135[954-821] (2nd BTR Unit).
Cause/Action
Replace the IBT Belt Unit and clear DC135 [954-820] (IBT Unit).
094-418 IBT CLN Unit Near End Warning

BSD-ON: -
The IBT Cleaner needs to be replaced soon.
Cause/Action
Replace the IBT Cleaner and clear DC135 [954-822] (IBT CLN Unit).
094-419 2nd BTR Unit Near End Warning

BSD-ON: -
The 2nd BTR needs to be replaced soon.
Cause/Action
Replace the 2nd BTR and clear DC135[954-821] (2nd BTR Unit).
094-420 IBT Unit End Warning

BSD-ON: -
The IBT Belt Unit must be replaced.
Cause/Action
Replace the IBT Belt Unit and clear DC135 [954-820] (IBT Unit).
094-421 IBT CLN Unit End Warning

BSD-ON: -
The IBT Cleaner must be replaced.
Cause/Action
Replace the IBT Cleaner and clear DC135 [954-822] (IBT CLN Unit).
2.2.2.1 AC Power FIP 2.2.2.2 STBY +5VDC Power FIP
Procedure Procedure
Has the GFI Breaker become "Reset"? Turn ON the power. Are the voltages between the Main LVPS J501-1/2/3 (+) and the GND (-) +5V?
Y N Y N
Set the GFI Breaker from "Tripped" to "Reset". If the breaker is becomes "Tripped", check the AC Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
circuit for a short circuit. Y N
Go to "2.2.2.1 AC Power FIP".
Is the voltage between the GFI Breaker J10 and J11 100VAC?
Y N Turn the power OFF and disconnect the Main LVPS J501 and J502. Turn ON the machine 15sec
Disconnect the power cord. Is 100VAC measured at the outlet? later. Are the voltages between the Main LVPS J501-1/2/3 (+) and the GND (-) +5V?
Y N Y N
Check the customer's Breaker Replace the Main LVPS (PL 18.1)
Check the Power Cord for open circuit and poor contact. If no problems are found, replace the GFI Check the +5VDC circuit for a short circuit in the frame by referring to Chapter 7 Wiring Data.
Breaker. (PL 18.1)
Is the voltage between the Main LVPS J502-1 (+) and the GND (-) +5VDC?
Is the voltage between the PSW Outlet P81 and P82 100VAC? Y N
Y N Replace the Main LVPS(PL 18.1)
Unplug the Power Cord and disconnect J1 on the Main LVPS. Check the following circuits for open
circuits and poor contacts. Check the wire to the applicable component for open circuit and poor contact by referring to Chapter 7
• Between GFI Breaker J10 and Main LVPS J1-1 Wiring Data.
• Between GFI Breaker J11 and Main LVPS J1-3
• Between Main LVPS J7-1 and PSW Outlet P81
• Between Main LVPS J7-4 and PSW Outlet P82
If no problems are found, replace the Main LVPS (PL 18.1).
Turn ON the power (turn the Main Power Switch ON). Is the voltage between the Main LVPS J4-1 and
J4-3 100VAC?
Y N
Is the voltage between the Main Power Switch P57 and P61 100VAC?
Y N
Is the voltage between the Main Power Switch P60 and P58 100VAC?
Y N
Unplug the Power Cord and disconnect J4 on the Main LVPS. Check the following circuits
for open circuits and poor contacts.
• Between Main Power Switch P60 and Main LVPS J4-4
If no problems are found, replace the Main LVPS (PL 18.1).
Replace the Main Power Switch. (PL 18.1)
Unplug the Power Cord and disconnect J4 on the Main LVPS. Check the following circuits for open
circuits and poor contacts.
Check the AC circuit to each component by referring to Chapter 7 Wiring Data.
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2.2.2 Other Failure FIP 2-134 Ver.1.2
2.2.2.3 +5VDC Power FIP 2.2.2.4 +24VDC Power FIP

Procedure Procedure
Turn ON the power. Are the voltages between the Main LVPS J501-4/5 (+) and the GND (-) +5V? Turn ON the power. Is the voltage between the Main LVPS J501-6 (+) and the GND (-) +24VDC?
Y N Y N
Is the voltage between the Main LVPS J4-1 and J4-3 100VAC? Is the voltage between the Main LVPS J4-1 and J4-3 100VAC?
Y N Y N
Go to "2.2.2.1 AC Power FIP". Go to "2.2.2.1 AC Power FIP".
Turn the power OFF and disconnect the Main LVPS J501 and J510. Turn ON the machine 15sec Turn the power OFF and disconnect the Main LVPS J501, J502, and J510. Turn ON the machine
later. Are the voltages between the Main LVPS J501-4/5 (+) and the GND (-) +5V? 15sec later. Is the voltage between the Main LVPS J501-6 (+) and the GND (-) +24VDC?
Y N Y N
Replace the Main LVPS(PL 18.1) Replace the Main LVPS (PL 18.1)
Check the +5VDC circuit for a short circuit in the frame by referring to Chapter 7 Wiring Data. Check the +24VDC circuit for a short circuit in the frame by referring to Chapter 7 Wiring Data.
Are the voltages between the Main LVPS J510-1/2 (+) and the GND (-) +5V? Is the voltage between the Main LVPS J502-2 (+) and the GND (-) +24VDC?
Y N Y N
Replace the Main LVPS(PL 18.1) Replace the Main LVPS (PL 18.1)
Check the wire to the applicable component for open circuit and poor contact by referring to Chapter 7 Is the voltage between the Main LVPS J510-3 (+) and the GND (-) +24VDC?
Wiring Data. Y N
Replace the Main LVPS (PL 18.1)
Check the wire to the applicable component for open circuit and poor contact by referring to Chapter 7
Wiring Data.
A
2.2.2.5 Image Log Failure FIP CAUTION
CAUTION Inform the System Administrator (the customer) that when the Transfer Image Log Assurance Level
is changed from "High" to "Low", it is possible that the Image Logs that are stored in the machine do
In devices that use the image log control feature, there is a high probability that the "Service
not get sent to the Image Log Server and get deleted instead. After performing this operation,
Representative Restricted Operation" is set to "Enabled". In this case, the operation check cannot be
always return the Image Log to its original settings and restart the machine.
performed when a System Administrator is not present. Therefore, it is necessary to request before the
visit that a System Administrator (one with the System Administrator Passcode) to be present. The Is the scanner operation (Scan to PC) normal?
support range includes the DMP device and the options connected to the device. The limit for failure Y N
identification is up to the Ethernet connector of the DMP device, and excludes the Ethernet cables. Resolve the scanner (Scan to PC) problems.
Procedure Register a job flow using EasyAdmin. Does it execute correctly?

Is "Image Log Control" displayed under [System Settings] > [Common Settings]? Y N
Y N Resolve the job flow problem.
Check that this is the target device.
Check whether the SWKEY option has been installed. To check if a SWKEY was issued, go to Check the above two points. If they are normal, the DMP device is considered to be normal.
https://swkey.fujixerox.co.jp/swkey/SWHttpServletM. Request for support from the SE department that developed the image log system.
If the image log control settings was changed, return them to their original state.
Check whether the Image Extension Kit, HDD, and Extension System Memory are installed. Are the
Image Extension Kit, HDD, and Extension System Memory installed? When setting the Transfer Image Log to "Enabled" (at System Settings > Common Service Settings >
Y N Image Log Control > Transfer Image Log), the UI panel might display the message "Unable to transfer
Install the parts that are not installed. image log. File transfer settings have not been configured.". This indicates that the Transfer Image Log
(Job Flow) that was registered has disappeared from the Image Log Server. Request the SE to perform
Are the Image Extension Kit, HDD, and Extension System Memory normal, with no error? re-registration.
Y N
Replace the faulty parts.
Is the SOAP protocol enabled?

Y N
Enable the SOAP protocol.
Was the HDD initialized or replaced in a previous procedure?

Y N
Is the image log server to which the device is connected operating?
Y N
Ask the customer to restore the connection.
Is the network normal?

Y N
Ask the customer to restore the network.
Select System Settings > Common Service Settings > Image Log Control > Transfer Image Log to
set the items as follows and then restart the device.
• Transfer Image Log: "Enabled"
• Assurance Level: "Low"
When the Assurance Level is set to "High", it is not possible to identify the problem. Therefore, it has
to be temporarily set to "Low".
A
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2.2.2 Other Failure FIP 2-136 Ver.1.2
2.2.3.1 Reflective Sensor Failure FIP 2.2.3.2 Permeable Sensor Failure FIP
Procedure Procedure
Figure 1 2001 Figure 1 2002
Enter DC330[XXXX-XXX]. Block the sensor with a sheet of blank paper. Is [LOW] displayed? Enter DC330[XXX-XXX]. Block the sensor. Is [HIGH] displayed?
Y N Y N
Is +5VDC measured between the sensor pin-2 (+) and the GND (-)? Disconnect the sensor connector. Does the display change to [HIGH]?
Y N Y N
Check the connection between the sensor pin-2 and the PWB pin-8 for an open circuit and Check the connection between the sensor pin-2 and the PWB pin-8 for a short circuit. If no
poor contact. problem is found, replace the PWB.
If no problem is found, replace the PWB.
Replace the sensor.
Is +5VDC measured between the sensor pin-1 (+) and pin-3 (-)?
Y N Remove any obstruction on the sensor light path. Does the display change to [LOW]?
Is +5VDC measured between the PWB pin-4 (+) and pin-5 (-)? Y N
Y N Is +5VDC measured between the sensor pin-2 (+) and the GND (-)?
Replace the PWB. Y N
Check the connection between the sensor pin-2 and the PWB pin-8 for an open circuit and
Check the connection between the PWB pin-4 and the sensor pin-1, as well as between the poor contact.
PWB pin-5 and the sensor pin-3 for open circuits and poor contacts. If no problem is found, replace the PWB.
Check the sensor for contamination and improper installation. Is +5VDC measured between the sensor pin-1 (+) and pin-3 (-)?
If no problems are found, replace the sensor. Y N
Check the connection between the PWB pin-4 and the sensor pin-1, as well as between the
Remove the sheet of paper blocking the sensor. Is [HIGH] displayed? PWB pin-5 and the sensor pin-3 for open circuits and poor contacts.
Y N If no problem is found, replace the PWB.
Disconnect the sensor connector. Does the display change to [HIGH]?
Y N Check the sensor for contamination.
Check the connection between the sensor pin-2 and the PWB pin-8 for a short circuit. If no problems are found, replace the sensor.
Check the sensor for improper installation and the Actuator for bending or failure.
Check the sensor for improper installation and incident light diffraction. If no problems are found, If no problems are found, replace the sensor.
replace the sensor.
Check the installation of the sensor. If no problems are found, replace the sensor.
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2.2.3 Generic FIP 2-138 Ver.1.2
2.2.3.3 Switch (Normal/Open) Failure FIP 2.2.3.4 Solenoid/Clutch Not Energized Failure FIP
Procedure Procedure
Figure 1 2003 Figure 1 2004
Enter DC330[XXX-XXX]. Turn the switch ON. Is [LOW] displayed? NOTE: Before performing this FIP, ensure that there is no (mechanical) operation failure with the
Y N solenoid and the clutch.
Is +5VDC measured between the switch pin-2 (+) and the GND (-) ?
Enter DC330[XXX-XXX] and turn it ON. Is +24VDC measured between the PWB pin-3 (+) and the
Y N
Check the connection between the switch pin-2 and the PWB pin-3 for an open circuit and poor GND (-)?
Y N
contact.
Is +24VDC measured between the solenoid/clutch pin-2 (+) and the GND (-) ?
Y N
Is +24VDC measured between the solenoid/clutch pin-1 (+) and the GND (-) ?
Is +5VDC measured between the switch pin-1 (+) and the GND (-) ?
Y N
Y N
Replace the switch. Check the connection between the PWB pin-4 and the solenoid/clutch pin-1 for an open
circuit and poor contact.
Check the connection between the switch pin-1 and the PWB pin-4 for an open circuit and poor
contact.
Replace the solenoid/clutch.
Turn the switch OFF. Is [HIGH] displayed? Check the connection between the PWB pin-3 and the solenoid/clutch pin-2 for an open circuit and
poor contact.
Y N
Disconnect the switch connector. Is [HIGH] displayed?
Y N Replace the PWB.
Check the connection between the switch pin-2 and the PWB pin-3 for a short circuit.
Replace the switch.
Check the installation of the switch.

If no problems are found, replace the switch.
2.2.3.5 Solenoid/Clutch Left Energized Failure FIP 2.2.3.6 Motor Does Not Rotate Failure FIP
Procedure Procedure
Turn OFF the power.
Disconnect the PWB connector. Is the resistance between the connector pin-3 and the frame
10Ohm or less?
Y N
Replace the PWB.
Check the connection between the connector pin-3 and the solenoid/clutch pin-2 for a short circuit.
If no problems are found, replace the solenoid/clutch.
Figure 1 2005
NOTE: Before performing this FIP, ensure that the motor is not locked or loaded.
Enter DC330[XXX-XXX] and turn it ON.

Is +24VDC measured between the PWB pin-3 (+) and the GND (-) ?
Y N
Is +24VDC measured between the motor pin-2 (+) and the GND (-) ?
Y N
Is +24VDC measured between the motor pin-1 (+) and the GND (-) ?
Y N
Is +24VDC measured between the PWB pin-4 (+) and the GND (-) ?
Y N
Replace the PWB.
Check the connection between the PWB pin-4 and the motor pin-1 for an open circuit and
poor contact.
Replace the motor.
Check the connection between the PWB pin-3 and the motor pin-2 for an open circuit and poor
contact.
Replace the PWB.
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2.2.3.7 Motor Left Running Failure FIP 2.2.3.8 NIP/RELEASE SOLENOID Not Energized Failure FIP
Procedure Procedure
Turn OFF the power. Disconnect the PWB connector. Is the resistance between the connector pin-
3 and the frame 10Ohm or less?
Y N
Replace the PWB.
Check the connection between the connector pin-3 and the motor pin-2 for a short circuit.
If no problems are found, replace the motor.
Figure 1 2004
NOTE: Before performing this FIP, ensure that there is no (mechanical) operation failure with the
solenoid.
Is +24VDC measured between the NIP/RELEASE SOLENOID pin-1 (+) and the GND (-)?
Y N
Is +24VDC measured between the PWB pin-5 (+) and the GND (-)?
Y N
Check the +24VDC inputs of the PWB. If no problem is found, replace the PWB.
Check the connection between the PWB pin-5 and the NIP/RELEASE SOLENOID pin-1 for an open
Use the following FIP when there is a problem with the NIP.
Enter DC330[XXX-XXX] and turn the SOL NIP ON. Is +24VDC measured between the PWB pin-4 (+)
and the GND (-)?
Y N
Enter DC330[XXX-XXX] and turn the SOL NIP ON. Is +24VDC measured between the NIP/
RELEASE SOLENOID pin-3 (+) and the GND (-)?
Y N
Replace the NIP/RELEASE SOLENOID.
Use the following FIP when there is a problem with the RELEASE.
Enter DC330[XXX-XXX] and turn the SOL RELEASE ON. Is +24VDC measured between the PWB
pin-6 (+) and the GND (-)?
Y N
Enter DC330[XXX-XXX] and turn the SOL RELEASE ON. Is +24VDC measured between the
NIP/RELEASE SOLENOID pin-2 (+) and the GND (-)?
Y N
Replace the NIP/RELEASE SOLENOID.
A B
A B
Replace the PWB.
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OF-01 Common System Fail 9. If the problem persists, replace the ESS PWB and perform the same operation where the error
occurred.
The following describes the common procedures at System Fail or Sub System Fail, regardless of
whether the power is turned ON or during job processing. 10. Return NVM(700-530) to 1.
If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
Initial Actions contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
Support G.
Collect the detailed procedures below from the customer when a trouble occurred.
OF-02 HDD System Fail
1. In which mode the problem occurred? (Copy/Scan/Print/Fax) Always read the following three basic notes regarding the HDD in this machine model before servicing.
2. What job was performed when the problem occurred?
1. HDD Data
3. Check the job settings from the UI.
2. HDD Initialization
4. Check whether HDD spool is enabled/disabled.
3. HDD Formatting
5. Collect other information as much as possible to reproduce the error.
After reading the basic notes, proceed with the service operations.
Procedure
1. HDD Data
1. If error was displayed during a service call, obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files
Description by HDD partition
using the log tool. If no error was displayed, obtain the ’Redir or xxx.tgz’ file using the log tool. (See
2.5.2 Logging Procedure)
Table 1
2. [For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure) Partition Purpose of
No. Volume Use/Type Stored Data
3. Check the version of the Controller ROM. Download the latest version of the software if it is not.
(See 2.6.1 Software Download) The download is not required if the Controller ROM version is 1 ide0a Resource Font, Form/Logo, SMB Folder (Config. txt, driver), Job Template
already the latest. Proceed to step 4. 2 ide0b Print EPC Print Temporary Data
4. Turn the power OFF then ON. 3 ide0c Mailbox Extended Mailbox, Scan, Internet FAX, FAX, Report, Secure
If the problem persists after the power is turned OFF then ON, obtain the ’info9 or xxx.tgz’ file using Print, Sample Print, Delay Print
the log tool. (See 2.5.2 Logging Procedure.) 4 ide0d PDL PDL, MailIO Temporary, Spool Area
At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of 5 ide0e Copy EPC Copy Temporary Data
Collected Reports by Job according to the job type ’Copy/Scan/Print/Others’ in which the error 6 ide0f Scan Scan To FTP, Scan To SMB, Send Internet FAX, Send Mail, JFS
occurs.
Temporary Data
5. Turn the power OFF then ON by the Breaker (or by disconnecting then reconnecting the power
7 ide0g DOMS(/XDOD) DOMS Scan Data
plug).
XDOD FTP Data
If the problem persists after the power is turned OFF then ON, obtain the ’info9 or xxx.tgz’ file using
8 ide0h Management Management Information (PFlite User Document Store)
the log tool. (See 2.5.2 Logging Procedure) Information Job Recovery Data, Job Flow, Job Log,
At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of Failure Log, Audit Log, Device Certificate
Collected Reports by Job according to the job type ’Copy/Scan/Print/Others’ in which the error
occurs.
6. If the problem persists, check the installation status of the ESS PWB and (IISS PWB, IOT PWB,
2. HDD Initialization
Monza PWB) connector cables to install them securely, then perform the same operation where the The HDD can be initialized in the Diag. mode and KO Tools, by special booting, and by turning the M/C
error occurred. OFF then ON.
7. Turn the power OFF, remove and insert the ESS RAM DIMM, then turn the power ON again to per-
form the same operation where the error occurred.
If the problem persists, obtain the ’info9 or xxx.tgz’ file log immediately after the error occurred with-
out turning the power OFF/ON. (See 2.5.2 Logging Procedure.)
8. If the problem persists after turning the power ON, turn the power OFF and replace the RAM DIMM.
After turning the power ON, perform the same operation where the error occurred.
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2.3.1 OF-xxx FIP 2-144 Ver.1.2
Initialization means the logical formatting for changing a partition size. Initializing the HDD will delete all (1) For printer machines, HDD formatting is performed by turning the power ON while press-
data in the HDD. Even if only one partition size is changed, the data in all partitions will be deleted. ing the [Power Saver] key, ’  key and ’  key at the
same time.
Table 2 HDD Initialization Method (2) For MF machines, HDD formatting is performed by turning the power ON while pressing
Data Clear Method the [Power Saver] key, [Stop] key and [4] key.
Here, perform the same operation where the error occurred.
Partition No. Diag. KO Tools Special Booting M/C power OFF/ON
4. If the problem persists, replace the HDD and perform the same operation where the error occurred.
1 O O O - 5. If the problem persists, replace the ESS PWB and perform the same operation where the error
2 O - O O occurred.
3 O - O - 6. Return NVM(700-530) that has been set in Step (1) to 1.
4 O - O - 7. Upgrade the IOT Firm ware.
5 O - O O (To store the firm Ware in HDD for back-up/Restore.)
6 O - O - If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
7 O - O - contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
8 O - O - Support G. (See 2.5.2 Logging Procedure.)
OF-03 NET/USB System Fail
3. HDD Formatting Perform the following steps.
Forcedly re-formatting the HDD by special booting will forcedly return the partition status to the factory
setting. Procedure
1. Check if the Controller ROM is the latest version.
Formatting will delete all the data in the HDD. If it is not the latest, ensure to upgrade the software. (See 2.6.1 Software Download.)
2. Obtain logs using the log tool ’Redir or xxx.tgz’. (See 2.5.2 Logging Procedure.)
HDD failures might be recovered by re-formatting.
3. Change the system data 700-530 to ’0’ and disable the automatic startup boot operation at System-
Fail.
Procedure
If the problem persists after the same operation where the error has occurred is performed, obtain
1. Pull out the HDD harness and insert it again to check the installation of the HDD and install it
reports by referring to 2.7.1 List of Collected Reports by Job according to the Printer job type to be
securely. reproduced and then perform Step (4) onwards.
Perform Steps (1) to (7) in OF-01 Common System Fail. 4. Check the connection between the ESS PWB and the Net to install them securely, then turn the
If the problem persists, go to the next step. power ON.
2. If the problem persists, perform the forced initialization by special booting. Specially check for faulty ports or Net connection. Check which of the following ports is faulty.
• Startup by Forced Spool Area (HDD) Initialization • SNTP
It is the operation to forcedly clear the HDD when the machine is started up. • NetWare
[Operation or Details] • Salutation IO
(1) For printers, turning the power ON while pressing the [Power Saver] and ’ • SMB
 keys at the same time initializes the data stored in the HDD Partition No. 4. • Port 9100
(2) For MF machines, this is done by turning the power ON while pressing the [Power Saver] • USB
key, [Stop] key and [6] key.
• lpd
(3) Initialization by special booting in 2. targets only on the previously specified area in the
• FTP Serv
HDD partition and does not affect the other areas.
• MailIO
Here, perform the same operation where the error occurred.
• IPP
3. If the problem persists, perform the forced formatting by special booting.
After checking, perform the same operation where the error occurred. If the problem persists, obtain
• Starting the forced HDD formatting (this procedure should be hidden from users)
the ’info9 or xxx.tgz’ log using the log tool. (See 2.5.2 Logging Procedure.)
This operation forcedly restores the HDD to the partition status at factory settings.
5. If the problem persists, reinstall or replace the RAM DIMM and then turn the power ON.
Perform the same operation where the error occurred.
6. If the problem persists, replace the ESS PWB since it may be faulty. 1. If the problem persists, perform the procedures in ’OF-01 Common System Fail’. (Do not replace the
Perform the same operation where the error occurred. ESS PWB at this step.)
7. If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB 2. If the problem persists and it is related to the Net such as Scanner/Printer, proceed to collect data.
and contact Support G for instructions. Prepare the logs as required to be sent to Support G. (See • 2.4.4 Printing can be performed but abnormally
2.5.2 Logging Procedure.) 3. If the problem persists, replace the IOT PWB.
8. Return the set NVM(700-530) to 1. 4. If the above action does not resolve the problem, replace the ESS PWB. (Replace the IOT PWB first
Also, proceed with the following to collect the data recorded in each item. and then the ESS PWB.)
• 2.4.2 ’Cannot connect to the network’ or ’Printer is not found on PC’ If the system is not restored after the ESS PWB and IOT PWB have been replaced, reinstall the original
• 2.4.3 ’No output is available, no data is printed’ ESS PWB and IOT PWB and contact Support G for instructions.
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.)
OF-04 Panel System Fail OF-07 FAX System Fail
Procedure
Initial Actions
Check the installation status of the ESS PWB and Panel connector cables and install the Monza PWB (if
installed) securely, and then perform the same operation where the error occurred. [Items to be asked to customer during visits]
If the problem persists, perform the procedures in ’OF-01 Common System Fail’. (Do not replace the ESS
1. Get the procedures for reproducing an error, according to the operations performed where the error
PWB at this step.)
If the problem persists after the above actions, replace the Monza PWB. occurred.
If the problem persists after the above actions, replace the ESS PWB. 2. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt.
If the system is not restored after the ESS PWB and Monza PWB have been replaced, reinstall the origi- 3. Check the job settings from the Panel.
nal ESS PWB and Monza PWB and contact Support G for instructions. 4. Check whether it is Speed Dial or Keypad Dial.
5. Check which function was used: G3 or G4.
OF-05 IIT System Fail Collect other procedures as much as possible to reproduce the error.
Procedure
[For machines installed with ESS Hardware Diagnostic/IIT Diagnostic only] Procedure
• Perform ESS Hardware Diagnostic. (See ESS Hardware Diagnostic Procedure) After checking, perform the following in sequence.
• Perform IIT Diagnostic. (See IIT Diagnostic Procedure) • Mechanical Check
Check the installation status of the ESS PWB and IISS PWB connector cables to install them securely. Check that the internal parts (Fax Mother PWB/G3 Option PWB/G4 Option PWB/G3 Main PWB) of
Check the installation status of the parts in the ESS PWB to install them securely. the Fax Card are properly installed.
After that, perform the same operation where the error occurred. • Check the communication related parts.
1. If the problem persists, perform the procedures in ’OF-01 Common System Fail’. (Do not replace the
Check the communication related parts by following the procedures below:
ESS PWB at this step.)
1. Seeing ’2.7.1 List of Collected Reports by Job’ obtain Fax-related reports (Protocol Monitor,
2. If the problem persists after the above actions, replace the IISS PWB.
Activity Report, User Options List, Expanded Functions List and Job History Report).
3. If problem persists after the actions, replace the ESS PWB.
Depending on the situation, such as in the cases of Broadcast Send or Mailbox Receipt, obtain
If the system is not restored after the ESS PWB and IISS PWB have been replaced, reinstall the original the Speed Dial list or Stored Document list.
ESS PWB and IISS PWB and contact Support G for instructions. 2. Check whether or not the Controller ROM and FaxCard ROM are the latest versions.
If they are not the latest, upgrade them to the latest by referring to ’2.6.1 Software Download’.
OF-06 IOT System Fail If the Controller ROM and FaxCard ROM are the latest versions, there is no need to download
Procedure them.
[For machines installed with ESS Hardware Diagnostic/IIT Diagnostic only] 3. After that, perform the same operation where the error occurred. If the problem persists,
• Perform ESS Hardware Diagnostic. (See ESS Hardware Diagnostic Procedure) replace the USB cable.
• Perform IIT Diagnostic. (See IIT Diagnostic Procedure) 4. Obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files using the log tool immediately after the
Check the installation status of the ESS PWB and IOT PWB connector cables to install them securely, error has occurred. (See 2.5.2 Logging Procedure)
then check that the installation status of the parts in the IOT PWB and ensure that they are securely 5. Replace the FaxCard and perform the same operation where the error occurred.
installed. If the problem persists, reinstall the FaxCard to the original position and contact Support G for instruc-
After that, perform the same operation where the error occurred. tions.
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2.3.1 OF-xxx FIP 2-146 Ver.1.2
Prepare the logs as required to be sent to Support G. (See 2.5.2 Logging Procedure.) 2. Change any possible mechanical settings for corrective actions or detection conditions and repeat
OF-08 116-324 Fail the operation.
Procedure
If it is not the latest, ensure to upgrade the software. (See 2.6.1 Software Download.)
Perform the following steps.
1. Corrective actions when the problem occurred at power ON
occurred.
(1) Check whether the error persists after returning from power saver mode and take a note on the
result, and then perform Steps (1) to (7) in ’OF-01 Common System Fail’. (No reports can be • Check the exact occurrence timing during job execution.
obtained during this failure.) • Check the job settings from the Panel.
(2) If the problem persists, prepare for the recovery operation since the system may be recovered • Is HDD spool enabled/disabled?
by the procedures in ’OF-02 HDD System Fail’. • Collect other information as much as possible to reproduce the error.
Check with the customer whether important data is stored in the HDD. 5. Obtain logs immediately after the error has occurred without turning the power OFF/ON. (See 2.5.2
(3) If no important data is stored in the HDD, perform the procedures in ’OF-02 HDD System Fail’. Logging Procedure.)
If the problem persists, reinstall the HDD that has been removed. Since the ESS PWB failure rarely occurs, contact Support G for instructions.
(4) If important data is stored in the HDD, replace it with the HDD you brought and turn the power OF-10 HDD Job Fail
OFF then ON. (If you have brought a HDD.)
Procedure
If the problem persists, reinstall the HDD and replace the ESS PWB.
1. Perform the procedures in OF-09 Common Job Fail.
(5) Since the ESS PWB failure rarely occurs in 116-234, contact Support G for instructions.
2. If the problem persists, perform the procedures in ’OF-02 HDD System Fail’.
Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See
If the system is not recovered, contact Support G for instructions.
2.5.2 Logging Procedure.)
Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See 2.5.2
2. Corrective actions when the error occurred at other than power ON
Logging Procedure.)
(1) Get the procedures for reproducing an error as follows, according to the operations performed
where the error occurred. OF-11 FAX Job Fail
• Obtain the job type: Copy, Scan, or Print. Initial Actions
• Check the job settings from the Panel. [Items to be asked to customer during visits]
• Check whether HDD spool enabled/disabled.
• Collect other information as much as possible to reproduce the error.
occurred.
(2) Obtain the Function Setting List, Error History Report, Job History Report, and Shutdown His-
2. Check the job type: Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt.
tory Report.
3. Check the job settings from the Panel.
(3) Perform Steps (1) to (6) in OF-01 Common System Fail.
4. Check whether it is Speed Dial or Keypad Dial.
(Obtain both the reports and logs since both can be obtained.)
5. Check which function was used: G3 or G4.
Check if any log has been obtained at this point. If no logs have been obtained, obtain the logs
when reproducing the error. 6. [FX Only] Check which setting is being made if the EP-TRESS is in the remote maintenance.
(4) If the problem persists and it is related to the Net such as Scanner/Printer, proceed to the fol- Collect other procedures as much as possible to reproduce the error.
lowing for checking.
• 2.4.2 ’Cannot connect to the network’ or ’Printer is not found on PC’ Procedure
• 2.4.3 ’No output is available, no data is printed’ After checking, perform the following in sequence.
(5) Since the ESS PWB failure rarely occurs in 116-234, contact Support G for instructions. • Mechanical Check
Prepare the logs ([Redir or xxx.tgz] & [info9 or xxx.tgz]) as required to be sent to Support G. (See 2.5.2 Check that the internal parts (Fax Mother PWB/G3 Option PWB/G4 Option PWB/G3 Main PWB) of
Logging Procedure.) the Fax Card are properly installed.
OF-09 Common Job Fail • Check the communication related parts.
Check the communication related parts by following the procedures below:
Procedure
1. Obtain reports by referring to ’2.7.1 List of Collected Reports by Job’ according to the job type
1. Obtain reports by referring to ’2.7.1 List of Collected Reports by Job’ according to the job type
’Send Mail, Receive Mail, Broadcast Send, Polling, or Mailbox Receipt’ in which the error
’Copy/Scan/Print/Others’ in which the error occurs.
occurs.
Protocol Monitor, Activity Report, User Options List, Expanded Functions List and Job History Procedure
Report are required Perform the following procedures:
2. The Fax JobFail occurs due to the remote machines and line status. 1. Since EUC codes (Japanese) are not available in the current specifications, replace it to English.
Check the remote machine and line status and then repeat the operation. 2. Register a job flow from EasyAdmin.
3. If the error occurs frequently, take notes on the exact occurrence timings during job execution. This enables the host names with EUC codes (Japanese) to be transferred.
Obtain logs immediately after the error has occurred without turning the power OFF/ON. (See 3. Check [Server Name/IP Address] with the Address List.
2.5.2 Logging Procedure.)
• WinNT 4.0: If IP address is specified, SMB transfer to WinNT 4.0 becomes unavailable.
Replace the FaxCard. If the problem persists after replacement, reinstall the FaxCard to the original
Change [Server Name/IP Address] to a host name.
position and contact Support G for instructions.
• WinXP: Even if IP address is specified, SMB transfer is available.
OF-12 033-363 Fail 4. Perform the following procedures to check for the failure where SMB transfer is unavailable via the
Procedure Address List.
This is a failure due to the FaxCard or Controller software error. (1) Ask (a PDC server manager) to add this product machine to a domain.
1. Collect the logs in ’Redir or xxx.tgz’ even when no error is being displayed when visiting. (See 2.5.2 (2) Ask him to set a local user and password in the PC storage server (or a domain client higher
Logging Procedure.) than WIN workstation).
2. Perform Steps (1) to (3) in OF-07 FAX System Fail (it is not required to replace the FaxCard). This local user and password = the user and password in the Address List.
3. If the problem persists, set NVM700-530 to ’0’ and disable the automatic startup boot operation, (3) Ask him to grant the permission for the user that has been created in the scan data storage
then obtain the [info9 or xxx.tgz] log immediately after the error has occurred without turning the folder of the PC storage server (or the domain client higher than WIN2000) in Step (2) (for
power OFF. (See 2.5.2 Logging Procedure.) NTFS, FAT32 is not used).
4. Turn the power OFF then ON and collect logs using the Log ’info9 or xxx.tgz’ command in the log After that, share the folder and set the permission for sharing.
tool after the Fax icon is displayed. Power OFF and ON is required because the log cannot be (4) The workgroup name in the SMB properties shown from the appropriate device internet ser-
obtained as the FaxCard does not respond when in 033-363 state. vice = the same as the domain (a) to be used as a domain name.
5. Contact Support G for instructions (send the obtained logs as required.) If the procedure in (a) is inappropriate, the error 016-782 occurs. If the procedures in (b) and
Turn the power OFF then ON, and then collect logs using the FaxDCardLog command after the Fax icon (c) are inappropriate, the error 016-784 occurs.
is displayed. If the problem persists after performing this procedure, perform the procedures in OF-09 Common
It is necessary to turn the power OFF then ON because the FaxCard does not respond when 033-363 Job Fail.
has occurred and no logs can be collected.
If 033-363 occurred multiple times in the past (you can use Shut Down History Report to check it) and the OF-14 FAX Card Fail
HDD is installed, logs are stored on the HDD. Obtain a log in the event of 033-363, following the proce- Procedure
dure below.
Perform the procedures in OF-07 Fax System Fail.
From Debug Serial Tool, enter ’PfShowInfoRedirFile’. The following appears.
-----------from here----------------- OF-15 NET Job Fail
size date time name Procedure
-------- ------ ------ -------- 1. Check the version of the Controller ROM.
512 APR-08-2004 09:01:42 . <DIR>
Download the latest version of the software if it is not. See 2.6.1Software Download.)
512 APR-08-2004 09:01:42 .. <DIR>
63903 APR-08-2004 20:48:04 1.txt 2. Ask the customer what operation he/she did when the error occurred. Using the same operational
63903 APR-17-2004 20:48:04 2.txt procedure, try to reproduce the error.
value = 0 = 0x0 3. When the error occurs, obtain the ’info9 or xxx.tgz’ file log without turning OFF the power. (See 2.5.2
-----------to here----------------- Logging/Extraction Tools Operational Instructions.)
Obtain a file of the same date as the date and time 33-363 occurred. The problem can be errors in server settings or customer operation. Instead of replacing the ESS PWB,
E.g.: If the shut down history shows that 33-363 occurred April 17 20:48, the 2.txt file is appropriate. ask the Support division for instructions.
To display the 2.txt file,
Enter > PfShowInfoRedirFile 2.
OF-30 [No Error Code] (No problems during service call)
The 2.txt log starts appearing. Obtain this. Initial Actions
OF-13 016-782 / 016-784 Fail Collect the detailed procedures below from the customer when a trouble occurred.
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1. In which mode the problem occurred? (Copy/Scan/Print/Fax) 4. If the problem persists, perform the following procedures. Check the connection of the ESS PWB
2. What job was performed when the problem occurred? and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected
3. Check the job settings from the UI. properly and then perform the same operation that caused the error to occur.
4. Check whether HDD spool is enabled/disabled. 5. Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to
occur.
6. Disconnect and reconnect the HDD connectors, then perform the same operation that caused the
error to occur.
7. Remove the HDD and try to start up the machine. If the machine starts up despite any error dis-
No problem was encountered during the service call.
plays, perform the following procedures.
Procedure If the log could not be obtained in step 1, obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files using
the log tool. (See 2.5.2 Logging Procedure)
1. Obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files using the log tool. (See 2.5.2 Logging Proce-
[For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT Diag-
dure)
nostic. (See IOT Diagnostic Procedure)
2. At this point, if the system starts by turning the power ON, obtain reports by referring to 2.7.1 List of
[For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic Proce-
Collected Reports by Job according to the job type ’Copy/Scan/Print/Others’ in which the error
occurs. dure)
3. [For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic. 8. Replace the RAM DIMM, then perform the same operation that caused the error to occur.
(See ESS Hardware Diagnostic Procedure) 9. Replace the HDD, then perform the same operation that caused the error to occur.
4. [For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT Diag- 10. Replace the ESS PWB, then perform the same operation that caused the error to occur.
nostic. (See IOT Diagnostic Procedure) If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and
5. [For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic Proce- contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
dure) Support G.
OF-31 [No Error Code] (Problem: ’Does not start up at power ON’ OF-32 [No Error Code] (Problem: ’Does not return from Power
error can be reproduced.) Save’ error can be reproduced.)
Initial Actions
Initial Actions
1. In which mode the problem occurred? (Copy/Scan/Print/Fax)
5. Collect other information as much as possible to reproduce the error. ’Does not start up at power
ON’ during service call
The problem is ongoing and can be reproduced. The ’Does not return from Power Save’ problem is ongoing during the service call and can be repro-
duced. (Excluding cases where the machine still do not start up normally after a power OFF and ON)
Procedure
Procedure
1. If the problem is ongoing and can be reproduced, leave it alone for 10 minutes to wait for 116-399 to
1. If the problem is ongoing and can be reproduced, obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’
occur. After the error occurs, or even if the error does not occur after 10 minutes, obtain the ’info9 or
xxx.tgz’ and ’Redir or xxx.tgz’ files using the log tool. (See 2.5.2 Logging Procedure) files using the log tool. (See 2.5.2 Logging Procedure)
2. [For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic. 2. [For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
(See ESS Hardware Diagnostic Procedure)
3. [For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Start up normally
3. Download the latest version of the software if it is not. (See 2.6.1 Software Download)
and perform IOT Diagnostic. (See IOT Diagnostic Procedure)
4. [For machines installed with IIT Diagnostic only] Perform IIT Diagnostic.
5. If the log could not be obtained in step 1, obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files 6. Check the software version. Download the latest version of the software if it is not. (See 2.6.1 Soft-
using the log tool. (See 2.5.2 Logging Procedure) ware Download) The download is not required if the Controller ROM version is already the latest.
6. Download the latest version of the software if it is not. (See 2.6.1 Software Download) Proceed to step 7.
7. If the problem persists, perform the following procedures. Check the connection of the ESS PWB 7. Download the latest version of the software if it is not. (See 2.6.1 Software Download)
and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected 8. If the problem persists, perform the following procedures. Check the connection of the ESS PWB
properly and then perform the same operation that caused the error to occur. and (IISS PWB, IOT PWB, Monza PWB) connector cables, make sure that they are connected
8. Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to properly and then perform the same operation that caused the error to occur.
occur. 9. Pull out and reinsert the ESS RAM DIMM, then perform the same operation that caused the error to
9. Disconnect and reconnect the HDD connectors, then perform the same operation that caused the occur.
error to occur. 10. Disconnect and reconnect the HDD connectors, then perform the same operation that caused the
10. Replace the RAM DIMM, then perform the same operation that caused the error to occur. error to occur.
11. Replace the HDD, then perform the same operation that caused the error to occur. 11. Replace the RAM DIMM, then perform the same operation that caused the error to occur.
12. Replace the ESS PWB, then perform the same operation that caused the error to occur. 12. Replace the HDD, then perform the same operation that caused the error to occur.
If the system is not restored after the ESS PWB has been replaced, reinstall the original ESS PWB and 13. Replace the ESS PWB, then perform the same operation that caused the error to occur.
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to 14. Replace the MCU PWB, then perform the same operation that caused the error to occur.
Support G. If the system is not restored after the MCU PWB has been replaced, reinstall the original MCU PWB and
contact Support G for instructions. Prepare the logs and the obtained reports as required to be sent to
OF-33 [No Error Code] (Problem: ’Remained in ’Copying...’ or Support G.
’Printing...’ error can be reproduced.)
Initial Actions

The ’Remained in ’Copying...’ or ’Printing...’ problem is ongoing during the service call and can be repro-
duced.
Procedure
1. If the problem is ongoing during a service call, obtain the ’info9 or xxx.tgz’ and ’Redir or xxx.tgz’ files
using the log tool. (See 2.5.2 Logging Procedure)
2. Check for a change in UI message by opening and closing the IOT Front Panel, etc.
3. [For machines installed with ESS Hardware Diagnostic only] Perform ESS Hardware Diagnostic.
4. [For machines installed with IOT (AST: Analysis Support Tool) Diagnostic only] Perform IOT Diag-
nostic. (See IOT Diagnostic Procedure)
5. [For machines installed with IIT Diagnostic only] Perform IIT Diagnostic. (See IIT Diagnostic Proce-
dure)
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002-500 UI error
[Error Type]
Job
[Fault Content]
CUI Scan Panel UI Detection Error
[Detection Conditions]
UI detection error during the startup of a CUI scan job.
1. The IIT is occupied
2. Fault has occurred
3. Service is not CUI
4. Upper limit number of sheets for the XSA
[Corrective Actions]
After the Fault has been cleared, perform the same operation again. Or, check for any restrictions
due to XSA.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
work log immediately after the problem has occurred and contact the Support Department.
002-770 JT Processing - HD Full
[Error Type]
Job Fail
[Fault Content]
The HD capacity was insufficient during Job Template processing in the job.
The system aborted a job due to insufficient HD capacity during Job Template processing.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
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003-310 IIT extension memory capacity is insufficient. [Corrective Actions]
[Error Type] Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail
Sub System Fail
[Fault Content]
The Fax Card is installed but the IISS extension memory capacity is insufficient (less than 256 MB) 003-319 IITsc Video Driver Detection Fail
[Detection Conditions] [Error Type]
This is a Fault Code detected by the IITsc after bypassing the 116-389 detection conditions when Sub System Fail
turning the power ON. It was detected that the Fax Card is installed but the extension memory [Fault Content]
capacity in the document scan section is less than 256 MB.
Video Driver Detection Fail
Restrictions when this error occurs:
<DADF-75>
When the following error was detected from the Driver
The DADF is unavailable when this fail occurs. Fax can still be sent using the platen.
1. Compression Threshold Exceeded
<DADF-250>
2. DMA Transfer Error
The DADF can still be used even when this fail occurs. However, as a restriction, duplex scan can
3. Other Compression Type Errors
only be performed by mechanical reversing operation.
4. I/F failure between the controller and the IIT
Turn the power OFF then ON.
If the problem persists, perform the following procedure to repair it. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Install the IISS Extension Memory (the memory on the extension PWB at the side of the IIT-IPS). OF-05 IIT System Fail
003-311 IIT CDI I/F Mismatch 003-320 IISS-ESS Communication Fail 1

[Error Type] [Error Type]
sub Sub System Fail
[Fault Content] [Fault Content]

IISS sending error detected by Controller.
IIT CDI I/F mismatch
(Incorrect parameter instructed)
During the initialization of the Controller, the IIT CDI I/F has a lack of information from the IIT (a mis-
match between Controller Version and IIT Version). An abnormal parameter is set as the argument for the Send function.
[Corrective Actions] [Corrective Actions]
Upgrade the IIT software to a certain version that can be combined with the Controller version. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
003-318 IITsc Soft Fail

[Error Type] 003-321 IISS-ESS Communication Fail 2
Sub System Fail [Error Type]
[Fault Content] Sub System Fail
System Soft Fail [Fault Content]
[Detection Conditions] IISS sending error detected by Controller.
(Incorrect Sequence No.)
An IITsc software failure is determined.
[Detection Conditions] After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the Sequence No. of the sent Message Packet is not correct).
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Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-05 IIT System Fail OF-05 IIT System Fail
003-322 IISS-ESS Communication Fail 3 003-325 IISS-ESS Communication Fail 6

Sub System Fail Sub System Fail
IISS sending error detected by Controller. IISS sending error detected by Controller.
(Incorrect Packet No.) (Parity error)
[Detection Conditions] [Detection Conditions]
After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS After commands were sent twice from the Cont, the Cont could not receive the ACK from the IISS
(the Packet No. of the sent Message Packet is not correct). (parity error was detected at the IISS Hardware).

(Incorrect message length) (Framing error)
(the message length of the sent Message Packet is not correct). (framing error was detected at the IISS Hardware).

(Check code error) (Overrun error)
(the check code of the sent Message Packet is not correct). (overrun error was detected at the IISS Hardware).

IISS sending error detected by Controller. IISS receiving error detected by Controller
(Sending abortion error) (Incorrect message length)
After a command was sent twice from the Cont, the Cont could not receive the ACK from the IISS The NAK that notifies of the occurrence of a transmission failure is received. (The message length
(the receiving abortion error was detected after the header has been recognized at the IISS). of the received Message Packet is incorrect.)

IISS receiving error detected by Controller IISS receiving error detected by Controller
(Sequence No. error) (Check code error)
The NAK that notifies of the occurrence of a transmission failure is received. (The Sequence No. of The NAK that notifies of the occurrence of a transmission failure is received. (The check code of the
the received Message Packet is incorrect.) received Message Packet is incorrect.)

IISS receiving error detected by Controller IISS receiving error detected by Controller
(Incorrect Packet No.) (Parity error)
The NAK that notifies of the occurrence of a transmission failure is received. (The Packet No. of the The NAK that notifies of the occurrence of a transmission failure is received. (A parity error was
received Message Packet is incorrect.) detected by hardware of the UART.)
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IISS receiving error detected by Controller There was no response to the Power ON command sent to the IISS after restoring from Power
(Framing error) Saver mode.
The NAK that notifies of the occurrence of a transmission failure is received. (A framing error was After recovering from Power Saver mode, there was no response for a specified time after the
detected by hardware of the UART.) Power ON command was sent to the IISS.

IISS receiving error detected by Controller Incorrect argument error for sending (IITsc Detection)
(Overrun error) [Detection Conditions]
[Detection Conditions] The driver detected an incorrect Send parameter argument from the application.
The NAK that notifies of the occurrence of a transmission failure is received. (An overrun error was [Corrective Actions]
detected by hardware of the UART.) Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-05 IIT System Fail
OF-05 IIT System Fail 003-339 IISS-ESS Communication Fail 20
[Error Type]
003-336 IISS-ESS Communication Fail 17 Sub System Fail
[Error Type] [Fault Content]
Sub System Fail Transmission establishing error for sending (IITsc Detection)
[Fault Content] [Detection Conditions]
IISS receiving error detected by Controller The establishment of PAR transmission failed.
(Receiving abortion error) [Corrective Actions]
[Detection Conditions] Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
The NAK that notifies of the occurrence of a transmission failure is received. (Abortion of receiving OF-05 IIT System Fail
was detected after the header has been recognized.)
003-340 IISS-ESS Communication Fail 21 [Detection Conditions]
[Error Type] A PAR synchronization error during receiving occurred.
Sub System Fail [Corrective Actions]

[Fault Content] Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Synchronous send error (IITsc Detection) OF-05 IIT System Fail
A PAR synchronization error during sending occurred. 003-344 IISS_ESS X Hotline Fail PowerOn
[Corrective Actions] [Error Type]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Sub System Fail
OF-05 IIT System Fail [Fault Content]
X Hotline Failure during Power ON
[Error Type] X Hotline signal error was detected during Power ON sequence.

Transmission error for sending (IITsc Detection)
A PAR transmission error during sending occurred. 003-345 X PIO Unmatch Fail 1
X PIO Unmatch Fail 1
[Error Type] When X Job Fail was received from the IISS, an error of the X Hot Line was detected.
Incorrect argument error for receiving (IITsc Detection)
The driver detected an incorrect Receive parameter argument from the application. 003-346 X PIO Unmatch Fail 2
X PIO Unmatch Fail 2
[Error Type] When IIT Image Delivered was received from the IISS, an error of the X Hot Line was detected.

Synchronous receive error (IITsc Detection)
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003-700 Returned a lot of Documents error Change the settings so that the same magnification ratio can be applied to the face (side 1) and the
back (side 2) of the document.
[Fault Name]
If the problem persists, perform the following.
Returned a lot of Documents error
OF-09 Common Job Fail
[Error Type]
Job Fail
003-703 Auto Color Correction Patch Position Fail
[Fault Content]
Returned a lot of Documents error.
[Fault Name]
Auto Color Correction Patch Position Fail
When the originals are ejected due to a Jam, etc., it was detected that the number of ejected origi-
[Error Type]
nals is more than the number that was taken in. Job
[Corrective Actions] [Fault Content]
Check the output, reload the originals that were not copied yet and start again. Color Correction Patch position error during 2 Sided Simultaneous Scan.
003-701 Duplication prevention code detect - When the position check patch could not be detected.
(Either the paper is small, the paper orientation is SEF, the document side 1 and side 2 is swapped,
[Error Type] something other than the color correction chart is loaded, or etc.).
Job
- When 2 or more sheets of documents are loaded.
[Fault Content] - When the [Start] button is pressed when no document is loaded.
The HWM Detection H/W detects copy restriction codes in document data [Corrective Actions]
[Detection Conditions] Load the 2 Sided Simultanous Scan Correction Chart correctly.
When the document was scanned, the HWM Detection H/W detected copy restriction codes in the If the problem persists, perform the following procedure to repair it.
document. OF-09 Common Job Fail
Use a document which does not have any copy restriction codes embedded.
003-704 Color Correction Value Difference Fail
If the problem persists, perform the following procedure to correct it.
Detection error due to Hybrid Watermark Board failure.
[Fault Name]
Replace the Hybrid Watermark Board. Color Correction Value Difference Fail
If the problem persists, perform the following procedure: [Error Type]

OF-09 Common Job Fail Job
[Fault Content]
003-702 Different magnification, for surface and back of a Color correction color difference error during 2 Sided Simultanous Scan.
document [Detection Conditions]

When the value of the 14 Shades patch for each color of the scanned color correction pattern is
[Error Type] abnormal or when a color difference error of the correction value was detected.
Job
[Fault Content] Check whether the 2 Sided Simultanous Scan Correction Chart is loaded correctly.
Different magnification, for surface and back of a document
If the problem persists, perform the following procedure to repair it.
[Detection Conditions] OF-09 Common Job Fail
In copying the two sides of the document simultaneously, the machine detected such settings as
apply different magnification ratios to the face (side 1) and the back (side 2) of the document.
003-705 Paper Size Mismatch of the Energy Saving Return Fail
[Fault Name] OF-09 Common Job Fail
Paper Size Mismatch of the Energy Saving Return Fail
[Error Type] 003-752 Cannot scan 600DPI
Job [Error Type]
[Fault Content] Job Fail
A Paper Size mismatch error when returning from Energy Saver mode. [Fault Content]
[Detection Conditions] 600 dpi unavailable for DADF Mixed 2-Sided Mode Scan.
When the Paper Size was changed in the middle of Energy Saver mode (partial sleep) and, upon [Detection Conditions]
returing from the Energy Saver mode, a Copy Job (tray specification) was performed before the
The 600 dpi resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan was
change in Tray Size was detected.
detected.
Cancel the job and then retry/reset the Job.
Perform scanning below 400 dpi resolution.
Or perform scanning in other than mixed mode.
003-750 Book Duplex-Insufficient Docs
[Error Type] 003-753 Cannot scan over 300DPI
Job Fail [Error Type]
The number of documents is insufficient in book duplex print [Fault Content]
[Detection Conditions] 300/400/600 dpi unavailable for DADF Mixed 2-Sided Mode Scan.
No sheets are stored in the setting conditions. [Detection Conditions]
[Corrective Actions] The 300 dpi or larger resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan
Change the parameters and repeat the operation. was detected.
If the problem persists, perform the following procedure to repair it. [Corrective Actions]
OF-09 Common Job Fail Perform scanning below 200 dpi resolution.
Or perform scanning in other than mixed mode.
003-751 Under PANTHER Capacity (Scan) If the problem persists, perform the following procedure to repair it.
[Error Type] OF-09 Common Job Fail
Job Fail
[Fault Content] 003-754 S2X recoverable error
Capability of Panther for image data size in Scan Service deteriorated (IITsc). [Error Type]
[Detection Conditions] Job Fail
According to the document area settings and the scan area (Width mm x Lengh mm), a processing [Fault Content]
image data with the size smaller than the one that can be processed in the M/C hardware was The High Compression PDF Board (S2X) has a recoverable error
detected.
[Corrective Actions] A recoverable error was detected at the S2X PWB
Increase the resolution or enlarge the scan area (Width mm x Length mm).
Execute the same job again.
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OF-09 Common Job Fail 003-760 Scan Settings Error
[Error Type]
003-755 S2X command error Job Fail
Job Fail Job parameter mismatch
The High Compression PDF Board (S2X) has a command error The job properties are incorrect.
[Detection Conditions] [Corrective Actions]
Command error returned from the S2X PWB. Abort the job. Change the parameters and repeat the operation.
[Corrective Actions] If the problem persists, perform the following procedure to repair it.
Execute the same job again. OF-09 Common Job Fail
OF-09 Common Job Fail 003-761 Incorrect Paper Tray Size
[Error Type]
003-756 S2X command error Job Fail
Job Fail Tray selection error.
[Fault Content] (The paper size in the tray that is selected is different from the paper size in the tray that will be
All documents detected as blank paper at FAX Blank Detection. selected by the APS.)
All scanned documents were detected as blank paper at Blank Detection. When the Cover Content Tray or Separator + N set Tray is selected in APS, the paper size is differ-
ent from that in the Cover Tray or the Transparency Tray.
Check whether the documents are blank or inside out and execute the same job again.
Change the job activation parameters such as Tray No., Paper Size, and repeat the operation.
003-757 Cannot scan over 400DPI

003-763 Adjustment Chart Not Found
[Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
400/600 dpi unavailable for DADF Mixed 2-Sided Mode Scan
[Fault Content]
Original patch does not exist.
The 400 dpi or larger resolution which cannot be scanned in the DADF Mixed 2-Sided Mode Scan
was detected. The chart patch could not be detected.
Perform scanning at 300 dpi or lower resolution. Place the Auto Gradation Correction Chart correctly.
Or perform scanning in other than mixed mode. If the problem persists, perform the following procedure to repair it.
If the problem persists, perform the following procedure to repair it. OF-09 Common Job Fail
003-764 Document insufficient (image overlay) [Error Type]
[Error Type] Operation Fail
Job Fail [Fault Content]

[Fault Content] For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not available.
Insufficient documents for Image Overlay [Detection Conditions]

[Detection Conditions] Because DAM memory is not enough, a selected resolution is not available for scanning a A3 docu-
ment. It is available for scanning a A4/B4 document.
During Image Overlay, only 1 page can be stored (single sheet document).
This occurs in B/W machines and does not occur in Color machines.
Operate for scanning at below 300dpi.
If the problem persists, increase DAM memory.
Abort the job.
If the problem still persists, go to the following procedure to resolve it.
003-931 Cannot scan over 400DPI

003-780 Scan Image Compression Error
[Error Type]
[Error Type]
Operation Fail
Job Fail
[Fault Content]
[Fault Content]
For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available.
Fax Scan Compression Error
Because DAM memory is not enough, a selected resolution is not available for scanning a A3 docu-
The compressed data size is larger than 8 times the size of the uncompressed data.
Abort the job. Change the scan resolution parameter and repeat the operation.
003-795 AMS Limit Error
[Error Type] 003-932 Cannot scan 600DPI
[Fault Content] Operation Fail
AMS (Auto R/E) limit error. [Fault Content]
(The R/E ratio became out of range after the document auto detection when AMS is specified.) For scanning in the DADF mix duplex mode, 600dpi is not available.
25%-400% was not selected by AMS/AMS Auto-Fill.
[Corrective Actions] ment. It is available for scanning a A4/B4 document.
Abort the job. Change the parameters and repeat the operation. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Operate for scanning at below 600dpi.
OF-09 Common Job Fail If the problem persists, increase DAM memory.
003-930 Cannot scan over 300DPI If the problem still persists, go to the following procedure to resolve it.
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OF-09 Common Job Fail [Corrective Actions]

003-933 Next Documents Cannot scan over 300DPI If the problem persists, increase DAM memory.
[Error Type] If the problem still persists, go to the following procedure to resolve it.
Operation Fail OF-09 Common Job Fail
[Fault Content]
For scanning in the DADF mix duplex mode, 300dpi, 400dpi and 600dpi are not available (when the 003-940 DAM memory insufficient
next document exists). [Error Type]
[Detection Conditions] Operation Error
Because DAM memory is not enough, a selected resolution is not available for scanning a A3 docu- [Fault Content]
Insufficient DAM memory detected.
[Corrective Actions] [Detection Conditions]
Operate for scanning at below 300dpi. When IITsc is activated for the jobs that meet the following AND conditions:
If the problem persists, increase DAM memory. • DAM memory < 384MB
If the problem still persists, go to the following procedure to resolve it. • Side 2 cover image is selected
OF-09 Common Job Fail • Color mode is not set to Black/White
• High Quality mode
003-934 Next Documents Cannot scan over 400DPI [Corrective Actions]
[Error Type] Cancel the job
Operation Fail • Clear the B/W setting for Color mode or the Side 2 cover image setting, and execute the job
[Fault Content] again.
For scanning in the DADF mix duplex mode, 400dpi and 600dpi are not available (when the next
document exists). OF-09 Common Job Fail
Because DAM memory is not enough, a selected resolution is not available for scanning a A3 docu- 003-941 Page memory insufficient
ment. It is available for scanning a A4/B4 document. [Error Type]
[Corrective Actions] operation
Operate for scanning at below 400dpi. [Fault Content]
A shortage of page memory
There is not enough page memory to store the image.
003-935 Next Documents Cannot scan over 600DPI Change the parameter(s) and operate again.
[Error Type] If the problem persists, check that the page memory is installed and turn OFF then ON the power.
Operation Fail If the problem still persists, perform the following:
[Fault Content] OF-09 Common Job Fail
For scanning in the DADF mix duplex mode, 600dpi is not available (when the next document
exists).
003-942 Document size Auto Detect error
[Error Type]
ment. It is available for scanning a A4/B4 document. Operation Error
Document size error If a user has returned an insufficient number of documents using Return Document, the message
[Detection Conditions] indicating that additional N number of documents are required is displayed and job cancelation is
prompted.
The document size cannot be automatically detected.
Since the number of documents is insufficient, reload the correct number of documents.
Input an appropriate value for the document size.
003-948 Return Documents mismatch

003-944 Image repeat count fail
[Error Type]
[Error Type]
Operation Error
Operation Error
[Fault Content]
[Fault Content]
Returned document size mismatch (Different size settings before/after return)
Incorrect image repeat count (even one image cannot be pasted).
A different document was returned by a user using Return Document.
Even one image cannot be pasted when ’Set Repeated Count-Auto’ is specified for image repeat.
• This error occurs only when the page information for the returned document has been already
[Corrective Actions] sent to the post-process software module.
Change the image repeat count parameter and repeat the operation. • However, because distributed page information will be discarded when the machine recovers
If the problem persists, perform the following procedure to repair it. from an interruption, the above fault is not considered an error.
OF-09 Common Job Fail • The check items to determine different documents are document size/orientation and Color
mode in ACS only.
003-946 Every direction difference (Copy APS) [Corrective Actions]

Return a document with the correct size again.
[Error Type]
Operation Error
[Fault Content]
Different in every direction of Copy (APS)
003-951 1job max page over
Part of the image will be lost if the image is not rotated. However, a paper size that does not support
[Error Type]
rotation was selected. Operation Error
Select an appropriate paper tray manually. Stored pages limit for a job exceeded
If the problem persists, perform the following procedure to repair it. [Detection Conditions]
OF-09 Common Job Fail The number of pages that can be scanned for a job is exceeded.
003-947 Return Documents counts error Specify the job to avoid the detection conditions.
[Error Type] If the problem persists, perform the following procedure to repair it.
Operation Error
[Fault Content]
Return documents error 003-952 Return Documents Color mismatch
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[Error Type] [Corrective Actions]

Operation Error Enter a document size from the Panel or select a tray.
[Fault Content] If the problem persists, perform the following procedure to repair it.
Returned document color mismatch (Different color detected before/after return). OF-09 Common Job Fail
A different color of document was returned by a user using Return Document. 003-963 No APS object Tray
• This error occurs only when the page information for the returned document has been already [Error Type]
sent to the post-process.
Operation Error
• However, the error always occurs when recovered from interruption since the sent page infor-
mation has been discarded.
[Fault Content]
No APS compatible tray to set the relevant size.
• The check items to determine different documents are document size/orientation and Color
mode in ACS only. [Detection Conditions]
[Corrective Actions] There was no APS compatible tray that could supply paper for printing without image loss.
Return a document with the correct color again. • Image larger than A3/17’
If the problem persists, perform the following procedure to repair it. • Non-TTM tray does not support APS and the image is larger than A4/Letter.
OF-09 Common Job Fail • All the APS supporting trays have failure.
• APS supporting trays are all set to unavailable.
• Non-standard size setting for all trays.
003-955 Documents size exchange error
• Black/White Copy for color attributes of all trays
[Error Type] • Color Copy for B/W attributes of all trays
Operation Error
[Fault Content] Select a tray.
Document size change error (MixMode)
When loading a document with Mixed Size Originals prohibited, a document of different size/orienta-
tion from the initial document was detected.
• Only Image Overlay has the function that inhibits different sizes during document added.
003-965 ATS/APS No Paper (IITsc Detect)
Operation Error
Reload the document.
If the problem persists, perform the following procedure to repair it. [Fault Content]
OF-09 Common Job Fail ATS/APS No Paper
APS/ATS NG (No Paper) (IIT)
003-956 Documents size unknown error [Detection Conditions]

There was no paper in the tray that can be selected for APS.
[Error Type]
Operation Error
Add paper.
[Fault Content]
Turn the power OFF then ON. If the problem persists, replace the tray module.
Document size undefined error (Only APS is selected for the function requiring document size set-
ting).
Undefined document size was detected when Platen is selected and only APS requires document
size selection. 003-966 ATS/APS No Destination (IITsc)
[Error Type] [Detection Conditions]
Operation Error Unable to punch at the selected position. (Common among APS/Tray Selections)
[Fault Content] [Corrective Actions]
ATS/APS No Destination Error Specify an appropriate punch position or cancel Punch, and execute the job again.
ATS/APS NG (Other than No Paper) (IIT) If the problem persists, perform the following procedure to repair it.
There is no APS tray that is set to a specific size selected.
[Corrective Actions] 003-969 Punch size error
Load a tray with an appropriate size of paper or select an approprite tray. [Error Type]
Turn the power OFF then ON. If the problem persists, replace the tray module. Operation Error
OF-09 Common Job Fail Punch size error (APS)
003-967 DADF APS No Destination Punch could not be done for the selected paper size.
Operation Fail Cancel Punch and execute the same job again.
• When using DADF-75, document size = 8.5x11 SEF *excluding document size input OF-09 Common Job Fail
• Mixed size is not selected
• Although an APS Copy Job with Variable % Reduce/Enlarge is specified, a selectable Tray does not 003-970 FAX Line Memory Overflow
exist
Even though an A4 LEF document is set, its size might have been misdetected as 8.5x11 SEF document
[Error Type]
notice
*This Fault Code only occurs in DADF-75 and is not applicable for DADF-150 and DADF-250 [Fault Content]
The number of FAX slow-scan lines is over.
The detected paper size is not in the Tray.
The number of slow-scan lines has exceeded the upper limit due to Fax parallel composition, long-
[Corrective Actions] document enlargement, etc.
1. Either load the paper size that is displayed on the Panel into the Tray or select a Tray that contains [Corrective Actions]
the desired paper size.
Press the Continue button to store as much data as the memory capacity and continue scanning the
2. In the case where an A4SEF document was misdetected to be a Letter document, first cancel the next document. Or, press the Cancel button to abort the job.
job, set the DADF Document Guide properly to both sides of the scanned document and then oper-
Turn the power OFF then ON. If the problem persists, check the installation of the page memory.
ate again.
OF-09 Common Job Fail 003-971 prevention code detect with the right to cancel
[Error Type]
003-968 Punch position error Notice
Operation Error Copy restriction codes detected in document to be copied (for users who has the permission to tem-
porarily clear the detection)
[Fault Content]
Punch position error
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When job scan was executed by a user who has the permission to temporarily clear the copy restric- Decide whether there is another document.
tion code detection, copy restriction codes were detected in the document. If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-09 Common Job Fail
Because this document cannot be copied, press the ’Cancel’ or ’Continue’ button on the panel.
003-976 FAX Line Memory Overflow (N up)
003-972 Maximum Stored Page Over Flow [Error Type]
[Error Type] Notice Error
Notice Error [Fault Content]
[Fault Content] No. of lines in the Slow Scan direction exceeded during Fax N-up.
Maximum No. of stored pages exceeded [Detection Conditions]
[Detection Conditions] The no. of lines in the Slow Scan direction exceeds the upper limit (65535) during processes such
When scanning a document, the no. of pages that has accumulated in the machine has exceeded as Fax parallel overlay or enlargement of long documents.
the value of ’Maximum Stored Number of Copy Sheets’ set in system data. Or Page Memory is full.
Set the no. of pages of the document to be within the maximum no. of pages that can be stored. Press the Cancel button to stop the job. Decrease a resolution or magnification ratio and rerun the
If the problem persists, perform the following procedure to repair it. job.
OF-09 Common Job Fail Turn the power OFF then ON. If the problem persists, check the installation of the page memory. If
the problem persists, perform the following procedure to repair it.
003-973 Every direction difference
[Error Type]
003-977 Document Miss Match (Multi Scan)
Notice Error
[Error Type]
[Fault Content]
Notice Error
The document and the image are different in orientation.
(except when Poster is specified)
[Fault Content]
Document size mismatch (Document exchange during Multi Scan)
When rotation is not available even though the orientation of the document and the image are differ-
ent and part of the image will be lost if it is not rotated. 1. Document replacement was detected during Bound Originals/Booklet/Poster scanning.
[Corrective Actions] 2. When any operation that requires Return Document occurs in the job with Multi Scan (Bound Origi-
nals/Booklet/Poster) on Platen, a user returned a document of a different size from the original.
Start the job without any changes or cancel the job.
OF-09 Common Job Fail Reload a correct size document and resume operation.
003-974 Next Original Specification
[Error Type]
003-978 Color Document Miss Mutch (Multi Scan)
Notice Error
[Error Type]
[Fault Content]
Notice Error
Next document specified
[Fault Content]
Document color mismatch (Document replacement during Multi Scan)
Scanning has been completed for all loaded documents.
1. Document replacement was detected during Bound Originals/Booklet/Poster scanning. HDD was determined to be full due to collate, stored or interrupted jobs.
2. When any operation that requires Return Document occurs in the job with Multi Scan (Bound Origi- [Corrective Actions]
nals/Booklet/Poster) on Platen, a user returned a document of a different color at ACS.
Process or delete the jobs (documents) stored in the same HDD partition, and repeat the operation.
[Corrective Actions] If the problem persists, expand the HDD partition size of the Copy service.
Reload a correct size paper and resume operation. If the problem persists, perform the following procedure:
OF-09 Common Job Fail OF-10 HDD Job Fail
003-980 Staple position error

[Error Type]
Notice Error
[Fault Content]
Staple Position Error
Staple is not available at the specified position.
Specify a Staple position again or cancel Staple, and execute the same job again.
003-981 Staple size error

[Error Type]
Notice Error
[Fault Content]
Staple size error (Copy APS)
Staple could not be done for the selected paper size.
Specify a Staple position again or cancel Staple, and execute the same job again.
003-982 IITsc HDD access error
[Error Type]
Notice
[Fault Content]
HD-FULL was detected with no pages stored. An error where the FULL is not cleared even after
some time has passed.
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005-500 Write to DADF-ROM error detection (During DLD OF-09 Common Job Fail
method)
[Error Type] 005-942 Doc fault loading on DADF
[Fault Content] Operation Fail
An error has occurred during the process of writing data to the DADF-ROM (During DLD method) [Fault Content]
[Detection Conditions] DADF-loaded documents Fail (DADF-250)
An error was detected when writing data to the DADF-ROM. [Detection Conditions]
Not able to carry out normal operation because ROM content is missing. When the Nudger Solenoid is turned ON to return at the start of a job, it is detected that the Level
Sensor does not turn OFF.
Retry job. If retry failed, replace the DADF-ROM and perform VerUP operation on the DLD method
again. Reduce documents in number and reload a smaller number of them.
If the problem persists, go the the following procedure to resolve it.
005-940 DADF No Original
[Error Type]
Operation Fail
005-945 Document guide set mistake.
[Fault Content] [Error Type]
Operation
Final document correction notification due to DADF document being pulled out
[Detection Conditions] [Fault Content]
DADF document guide set mistake (mixed document detection)
The system detected a pulled out document.
Reload the document. Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].
If the problem persists, perform the following procedure to repair it. Detection Conditions for [1]
OF-09 Common Job Fail The DADF document guides are set at different positions compared to the actual document, caus-
ing misdetection of document size (= A3 SEF).
Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
005-941 Doc number of sheets is insufficient updated to the correct size (= A4 SEF).
[Error Type] Detection Conditions for [2]
Operation Fail When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF).
[Fault Content] Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF).
Though all documents/N documents reloaded, the machine detected one or more documents were
missimg. [Corrective Actions]
[Detection Conditions] Correction for [1]
– Cancel the job
Whether all documents or N documents are reloaded, the machine detects one or more documents
are missimg while skipping scanned documents (i.e. feeding them without scanning them). – Align the DADF document guides to the actual document
If a failure occurs before the machine finishes scanning documents and outputs them, the machine – Restart the job
skips scanned documents even if it instructs the user to reload N documents. Correction for [2]
[Corrective Actions] – Cancel the job
As the number of documents is insufficient, reload a proper number of documents. – Set the Mixed Mode to ON at the copy settings menu
If the problem persists, go the the following procedure to resolve it. – Restart the job
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If the problem persists, perform the following: NOTE: The misdetected size is not delivered,
Detection Conditions for [2]
When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF).
005-946 Manuscript reading equipment obstacle detection NOTE: The misdetected size is not delivered
[Error Type]
Operation
Correction for [1]
[Fault Content]
Align and set the document guides to the document
DADF obstruction detection (mixed document detection)
– Press [Start] to correctly re-detect the DADF document size and continue the scan
[Detection Conditions] Correction for [2]
Either [1] or [2] is detected during a job specified with [MIX = OFF Mode].
– Cancel the job
– Set the Mixed Mode to ON at the copy settings menu
There is obstruction on the DADF document length sensor, causing misdetection of document size
– Restart the job
(= A3 SEF).
If the problem persists, perform the following:
Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be
updated to the correct size (= A4 SEF). OF-09 Common Job Fail
When a set of mixed size documents are set, the topmost document is misdetected (= A3 SEF). 005-948 Manuscript reading equipment obstacle detection
Furthermore, the misdetected paper (= A3 SEF) is fed into the machine and it is unable to be [Error Type]
updated to the correct size (= A4 SEF).
Operation
Correction for [1]
DADF obstruction detection (mixed document detection) *continuous scan is possible
– Cancel the job
– Remove the obstruction and expose the length sensor
– Restart the job
Correction for [2]
There is obstruction on the DADF document length sensor, causing misdetection of document size
– Cancel the job
– Set the Mixed Mode to ON at the copy settings menu
When a set of mixed size documents are set, the topmost document is misdetected
– Restart the job
Correction for [1]
Remove the obstruction and expose the length sensor at the DADF
– Press [Start] to correctly re-detect the DADF document size and continue the scan
005-947 Document guide set mistake 2. Correction for [2]
[Error Type] – Cancel the job
Operation – Set the Mixed Mode to ON at the copy settings menu
[Fault Content] – Restart the job
DADF document guide set mistake (mixed document detection) *continuous scan is possible If the problem persists, perform the following:
The DADF document guides are set at different positions compared to the actual document, causing
misdetection of document size (= A3 SEF).
007-954 SMH size mismatch [Corrective Actions]
[Error Type] Load Transparency, Plain Paper, or the correct Paper Type as specified, and then clear the error.
operation
[Fault Content] 007-969 CentreTray full stack
SMH Size Mismatch (Slow Scan Length Error) [Error Type]
Imari-MF: Slow Scan Length/Fast Scan Width Error Operation
The size information specified for printing through this machine is different from the size of SMH Full Stack Fail
paper (=the Tray Dial-set size). [Detection Conditions]
[Corrective Actions] Paper Full Stack on the Center Tray was detected.
1. Load the SMH of this machine with paper of the size that the customer selected for the job. [Corrective Actions]
2. Set the SMH Dial of this machine for the size that the customer selected for the job.
Remove the paper from the Tray.
If the dial does not have the desired paper size, set it for ’Other’.
007-959 OHP kind mismatch (Not white frame OHP)

[Error Type]
Operation
[Fault Content]
Transparencies with borders were detected
[Process on the IOTdc]
The system is shut down (stop) if Transparencies with borders are detected regardless of the paper
type setting in the Controller.
When checking Transparencies for borders (by the OHP Sensor) after feeding has started, jam
occurs when borders were detected.
Use Xerox transparencies without borders.
007-960 Paper kind mismatch

[Error Type]
Operation
[Fault Content]
Paper Type mismatch between Transparency and Plain Paper
[Process on the IOTdc]
This error occurs when the paper fed is different from that specified in the Controller (Plain paper
and Heavyweight cannot be recognized).
When Plain Paper was fed although the User has specified for Transparency, or when Transpar-
ency was fed when the specification was for anything other than Transparency.
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011-941 MBX #01 Bin Full Stack [Error Type]
Operation Fail [Fault Content]

[Fault Content] Full Stack is detected at the relevant Bin.
Full Stack is detected at the relevant Bin. [Detection Conditions]

[Detection Conditions] The maximum Stack size is detected by the Full Stack Sensor.
The maximum Stack size is detected by the Full Stack Sensor. [Corrective Actions]
[Corrective Actions] Remove paper from the Finisher Top Tray.
Remove paper from the Finisher Top Tray.

011-945 MBX #05 Bin Full Stack


Remove paper from the Finisher Top Tray. If the problem persists, perform the following procedure to repair it.

Remove paper from the Finisher Top Tray. If the problem persists, perform the following procedure to repair it.
Operation Fail
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011-xxx FIP 2-174 Ver.1.2

Full Stack is detected at the relevant Bin. The maximum Stack size is detected by the Full Stack Sensor.
The maximum Stack size is detected by the Full Stack Sensor. Remove paper from the Finisher Top Tray.
Remove paper from the Finisher Top Tray. OF-09 Common Job Fail

[Error Type]
Operation Fail
[Fault Content]
Full Stack is detected at the relevant Bin.
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail
[Fault Content]
The maximum Stack size is detected by the Full Stack Sensor.

[Error Type]
Operation Fail
[Fault Content]
012-500 Write to Finisher/MACS-ROM error detection (During 012-965 Stapler Pin near empty
DLD method) [Error Type]
[Error Type] Operation
[Fault Content] Finisher Stapler Pin NEAR EMPTY
An error has occurred during the process of writing data to the Finisher/MACS-ROM (During DLD [Detection Conditions]
method) It is detected when any of the following has occurred:
[Detection Conditions] – Low Staple Sensor ON is detected during power ON and Interlock Close
Error was detected when writing into the Finisher-ROM (or MACS-ROM on the DCCf450MP). – Low Staple Sensor ON is detected right before the Staple Head Close operation
Does not operate normally because the ROM content has been erased. [Corrective Actions]
[Corrective Actions] Use the Generic FIP to check the Sensor.
If the trouble persists after retrying, replace the Finisher-ROM (or MACS-ROm on the DCCf450MP) If required, replace the Low Staple Sensor.
and download again to perform the upgrade.
012-966 Scratch Sheet Compile

012-911 Stacker Lower Safety [Error Type]
[Error Type] Operation
Operation [Fault Content]
[Fault Content] Scratch Sheet Compile
Stacker Lower Safety warning [Detection Conditions]
(Obstruction was found at the bottom of the Stacker Elevator)
When abnormal paper (Scratch Sheet), which is notified from the IOT via the Delivered Sheet Break
[Detection Conditions] command, was output to the Compiler
The Height Alignment was not successful within 250msec when the Height Adjustment was per- [Corrective Actions]
formed for output paper to the Stacker Tray (Tray lowering down) in the middle of a job.
Use the Generic FIP to check the Sensor.
[Corrective Actions] If required, replace the Top Cover Interlock.
Remove all paper from the Stacker and check the operation of the Finisher Stacker No Paper Sen-
sor. If it is not working, replace it.
012-969 IOT Center Tray Full
[Error Type]
012-914 Stacker Tray Staple Set Over Count
Operation
[Error Type]
[Fault Content]
Operation
IOT Center Tray Full
[Fault Content]
Stacker Tray Staple Set Over Count
When the H-Tra IOT Full Paper Sensor is detected to be ON for 10 successive seconds.
The Staple Set Count of the Stacker Tray has exceeded 50 sets during the Staple Set Eject opera-
Use the Generic FIP to check the Sensor.
tion.
If required, replace the H-Tra IOT Full Paper Sensor.
Remove all paper from the Stacker and check the operation of the Finisher Stacker No Paper Sen-
sor. If it is not working, replace it.
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016-210 SW Option Fail (HDD Not Exist) Insufficient Page Memory was detected.

One of the SW option functions cannot be executed due to insufficient Page Memory capacity.
Local Fail
[SW optional function not achieved] Turn the power OFF then ON.
One of the SW option functions cannot be executed due to a HDD error or HDD not installed. Expand the Memory (Page) of the Controller Board.
The Controller Board HDD was not installed or an error was detected when SW optional function 016-213 SW Option Fail (Printer CARD Not Exist)
was enabled. [Error Type]
[Option name to be detected] Local Fail
• Internet FAX Kit [Fault Content]
• Address Book Expansion Kit [SW optional function not achieved]
• Water Marking Kit One of the SW option functions cannot be executed due to a PRT_CARD error or PRT_CARD not
• Data Security Kit installed.
• Annotation [Detection Conditions]
• Scanner Kit The PRT_CARD was not installed or an error was detected when SW optional function was
[Corrective Actions] enabled.
Turn the power OFF then ON. [Option name to be detected]
Check the HDD connector. • Internet FAX kit
Install or replace the HDD to the Controller Board. [Corrective Actions]
016-211 SW Option Fail (SysMemory Low) Install the PRT_CARD if it is not installed.
[Error Type] Replace it if it is installed.
Local Fail
[Fault Content] 016-214 SW Option Fail (Fax CARD Not Exist)
[SW optional function not achieved] [Error Type]
Insufficient System Memory was detected. Local Fail
With SW optional functions set to Available, the System Memory of the Controller Board is insuffi- [SW optional function not achieved]
cient. One of the SW optional functions cannot be executed due to a FAX_CARD error or FAX_CARD not
[Corrective Actions] installed.
Turn the power OFF then ON. [Detection Conditions]
Expand the Memory (Option) of the Controller Board. The FAX_CARD was not installed or an error was detected when SW optional function was
enabled.
[Option name to be detected]
016-212 SW Option Fail (Page Memory Low)
• Internet FAX Kit
[Error Type]
Local Fail
[Fault Content] Install the FAX_CARD if it is not installed.
[SW optional function not achieved]
Replace it if it is installed.
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016-215 SW Option Fail (JPEG boad Not Exist) [Corrective Actions]

[Error Type] Turn the power OFF then ON.
Local Fail Upgrade the firmware in the Controller ROM that supports Printer Kit.
[Fault Content]
[SW optional function not achieved] 016-218 PS KIT Not Exist for XDOD
An JPEG Board error or JPEG Board not installed was detected. [Error Type]
[Detection Conditions] Local Fail
The scanner functions cannot be executed due to a JPEG Board error or JPEG Board not installed. [Fault Content]
[Corrective Actions] [SW optional function not achieved]
Turn the power OFF then ON. The PS Kit required for XDOD function was not installed.
Install the JPEG Board if it is not installed. [Detection Conditions]
Replace it if it is installed. The XDOD functions cannot be executed as the PS Kit not installed.
016-216 SW Option Fail (ExtMemory Not Exist) Turn the power OFF then ON.
[Error Type] Install the PS Kit.
Local Fail
[Fault Content] 016-219 License is required (Printer Kit).
The system detected that the Extension Memory was not installed. Local Fail
Color Scanner or SACAN_ACS functions cannot be executed because the Extension Memory is not [SW optional function not achieved]
installed. The ROM was replaced without license (Printer Kit SW Key not set).
Turn the power OFF then ON. Only the Controller ROM was replaced and activated with the SW optional function disabled.
Pull out and then insert the IISS Extension Memory (memory on the extension PWB at the side of [Option name to be detected]
the IIT-IPS).
• Printer Kit
If the problem persists, replace the ExtPWB.
016-217 SW Option Fail (Controller ROM not Printer kit) Set the Printer Kit SW key to ’Enabled’.
[Error Type]
Local Fail 016-220 S2X unrecoverable error
[SW optional function not achieved]
Local Fail
Controller ROM does not support Printer Kit.
[Fault Content]
[Detection Conditions] The High Compression PDF Board (S2X) has a fatal error
The Controller ROM does not support the appropriate options when SW optional function was
enabled.
[Option name to be detected] A unrecoverable error was detected at the S2X PWB.
• Printer Kit [Corrective Actions]

Turn the power OFF then ON. If the problem persists, replace the S2X PWB.
016-221 S2X communication error [Corrective Actions]
[Error Type] 1. Pull out and insert the SDRAM memory to check the installation.
2. Replace the S2X PWB.
Local Fail
[Fault Content]
The High Compression PDF Board (S2X) Communication failure 016-225 S2X ROM CheckSum Error
Communication with the S2X PWB has failed. Local Fail
Turn the power OFF then ON. If the problem persists, replace the S2X PWB. The High Compression PDF Board (S2X) failed the ROM CheckSum
016-222 S2X self-diag error S2X PWB failed the ROM Check Sum Test.

Local Fail Replace the S2X PWBA.
[Fault Content]
An error has occurred in the self-diagnostics of the High Compression PDF Board (S2X) 016-226 S2X IIT Connection Error
An error has occurred in the S2X PWB self-diagnostics. Local Fail
Turn the power OFF then ON. If the problem persists, replace the S2X PWB. IISS-S2X Communication Failure
016-223 S2X SDRAM Error The S2X PWB failed to detect the video clocks sent from the IIT.

Local Fail 1. Check the cabling between the IISS-S2X.
2. If NG, replace the cable.
[Fault Content]
3. If NG after replacing the cable, replace the S2X PWB.
The High Compression PDF Board (S2X) failed the SDRAM Write/Read Test
4. If NG after replacing the S2X PWB, replace the Ext PWB.
[Detection Conditions] 5. If NG after replacing the Ext Board, replace the S2X PWB.
The S2X PWB has failed the Write/Read test of the internal SDRAM.
016-227 S2X DDR Error
1. Pull out and insert the SDRAM memory to check the installation.
2. Replace the S2X PWB.
[Error Type]
Local Fail
[Fault Content]
016-224 S2X PCI Reg Error
The High Compression PDF Board (S2X) failed the DDR Write/Read Test
[Error Type]
Local Fail
The S2X PWB failed the Write/Read test of the internal DDR memory.
[Fault Content]
The High Compression PDF Board (S2X) failed the PCI Register Write/Read Test
Replace the S2X PWBA.
The S2X PWB has failed to access to the internal PCI space.
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016-xxx FIP 2-180 Ver.1.2
016-228 S2X Image Processing Error [Fault Content]

[Error Type] [SW optional function not achieved]
Local Fail Any one of the SW Options cannot be realized due to failures/non-installation of the Image Ext
PWB.
[Fault Content]
The High Compression PDF Board (S2X) failed the Image Processing Test
When the SW Option function is set to ’Enabled’, the Controller Board either detected that the Image
[Detection Conditions] Ext PWB is not installed, or the Image Ext PWB has failed.
The S2X PWB failed the desired value comparison of the high-compression process results using ’Option Name targeted for detection’
the internal test patterns. Thumbnail SW Option
[Corrective Actions] Preview SW Option
1. Pull out and insert the SDRAM memory to check the installation. Image Lock SW Option
2. Replace the S2X PWBA. [Corrective Actions]
016-229 SW Option Fail (FCW-UI Not Exist) If the problem persists, carry out the following procedure:
[Error Type] The Image Extension Kit (Ama + toto board) has a failure or is not installed. Replace or install it.
Local Fail
[Fault Content] 016-232 MRC HW Initialize Error
FCW Panel not connected Local Fail
The HB-UI is connected when the FCW Panel option is set. MRC HW Initialize Error
Disconnect the HB-UI and connect the FCW-UI. Error has occurred during initialization of the High Compression Board
016-230 License is required (PS ImageLog Kit) Replace the High Compression Board.
[Error Type] If the problem persists, contact the Development Dept. to request for investigation.
Local If the cause of error is not clear, perform the following and check whether the status has improved.
[Fault Content] – Replace the Memory Modules on the Main PWBA
– Replace the Main PWBA.
[SW optional function not achieved] The PS-ROM was installed with ’SW key: Image Log Kit for PS’
in disabled state.
[Detection Conditions] 016-233 SW Option Fail (USB Host Not Exist)
The PS-ROM was installed in a machine where SW key: ’Image Log Kit Enabled’ and SW key: [Error Type]
’Image Log Kit for PS Disabled’ are specified.
Local Fail
When the ’PS-ROM’ is installed in the machine, the image log function cannot operate unless the
’Image Log Kit for PS’ has been purchased (separate purchase).
[Fault Content]
[SW optional function not achieved] Any one of the SW optional functions cannot be used because
[Corrective Actions] the USB Host has a failure/is not installed.
Set ’SW key: Image Log Kit’ to ’Enabled’.
When the SW optional function is being enabled, the USB port (and USB Host Card) for the Control-
016-231 SW Option Fail (Image Ext PWB Not Exist) ler board was detected to be not installed or having errors.
Local Fail Turn the power OFF then ON.
If the problem persists, install the USB Host Card on the Controller board. 1. Enable the embedded plug-in feature.
For UI Panel:
016-234 XCP Out of Memory Error Login as System Administrator, select [System Settings] -> [Common Service Settings] ->
[Plug-in Settings], set [Embedded Plug-ins] to [Enabled] and reboot the machine.
[Error Type] For CWIS:
local
Login as System Administrator, select [Properties] tab, [Security] -> [Plug-in Settings] -> [Plug-
[Fault Content] in Settings], enable [Plug-in Settings] and reboot the machine.
Lack of memory causes the XCP to stop. 2. Input the software key for the Authentication Customization Kit.
The software module that runs Java within the Controller has ran out of memory and became 016-237 Auth plugin not active
unable to continue operating.
[Error Type]
[Corrective Actions] Local
1. Turn the power OFF then ON.
[Fault Content]
2. Initialize the HDD.
Authentication custom plug-in not activated error
016-235 XCP Internal Error When the SecSys Task detected any of the following conditions during Start Up.
[Error Type] (Condition 1) The Authentication Mode is Custom Authentication and the authentication custom
local plug-in is not registered.
[Fault Content] (Condition 2) The Authentication Mode is Custom Authentication and the authentication custom
Another internal error causes the XCP function to stop. plug-in is not activated.
(Condition 3) Failure when reading the file of authentication custom plug-in.
It has been detected that the JVM has stopped due to an internal error.
Turn the power OFF and ON.
Login as System Administrator at CWIS, select [Properties] tab, [Security] -> [Plug-in Settings] ->
[List of Embedded Plug-ins], register the authentication custom plug-in and reboot the machine.
016-236 XCP not active 016-238 Custom svc not active

Local
Local
XCP not activated error
Custom service not activated error
When the SecSys Task detected any of the following conditions during Start Up. When the SecSys Task detected the following condition during Start Up.
(Condition 1) The Authentication Mode is Custom Authentication and the embedded plug-in feature (Condition 2) The Authentication Mode is Custom Authentication and the Custom Service Manage-
has become disabled.
ment selection service status has not become ’Active’.
(Condition 2) The Authentication Mode is Custom Authentication and the XPC smart card selection (PFV_SELECTION_SERVICE_CUSTOM_SERVICE)
service status has not become ’Active’. (PFV_SELECTION_SERVICE_XCP_SMARTCARD)
[Corrective Actions] Turn the power OFF and ON.
If the problem persists, perform checks as follows:
Input the software key for the External Access Kit.
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016-xxx FIP 2-182 Ver.1.2
016-239 Auth contents not exist [Fault Name]

[Error Type] System GMT Clock Fail
Local [Error Type]

[Fault Content] Local
Authentication custom service not registered error [Fault Content]

[Detection Conditions] System GMT Clock Fail.
When the SecSys Task detected the following condition during Start Up. [Detection Conditions]
(Condition 1) The Authentication Mode is Custom Authentication and the authentication custom ser- The iotc had called the sysGmtClkGetTimer(), which returned an Error value (completed with error).
vice is not registered. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON. If the problem persists, do the following:
Turn the power OFF and ON. 1. If an NVM PWB exists, replace the NVM PWB.
If the problem persists, perform the following: 2. Replace the ESS PWB.
Register the authentication custom service.
016-310 ssmm Job Log Full
016-240 S2X NVM CheckSum Fail [Error Type]
[Error Type] system fail
Local Fail [Fault Content]
[Fault Content] SSMM job log full
The High Compression PDF Board (S2X) failed the NVM CheckSum [Detection Conditions]
[Detection Conditions] A job log file was not gotten from the external application (AWAS) and the number of files stored
S2X failed the NVM CheckSum Test. exceeded the specified value (280).
Replace the S2X PWB Board (NVM memory is attached to the base). Get a job log file from the external application (AWAS) via SSMI. After that turn the power OFF then
ON.
016-241 SW Option Fail (SIP_FAX Not Exist) Get a job log file from the external application (AWAS) via SSMI. After that turn the power OFF then
[Fault Name] ON.
SW Option Fail (SIP_FAX Not Exist)
[Error Type] 016-311 No Scanner that Should Be
Local [Error Type]
<SW optional function not achieved> The NGN optional function did not become available because [Fault Content]
the SIP_FAX SW Key is not enabled.
Scanner is not installed although scanner is a standard equipment.
When the NGN optional function is set to ’Enabled’, the SIP_FAX SW Key is not enabled.
The system detected that the scanner was not installed.
Purchase the SIP_FAX Kit. (Only for customers who had not purchased it)
Turn the power OFF then ON. If the problem persists, perform the following:
Enable the SIP_FAX SW Key.
1. Install or replace the I/F between the scanner and the Main Processor.
2. If the problem persists, perform the following procedure to repair it.
016-242 System GMT Clock Fail OF-01 Common System Fail
016-312 SW Option Fail (Hybrid WaterMark Not Exist) When the SW optional function is set to ’Available’ and DADF: PF1.5 and IIT:PF1-BW are com-
bined, the machine with two HWM boards (for the face and the back) is supposed to detect Protec-
[Error Type] tion Code for both sides in scanning them simultaneously. However, when only either of the boards
Sub is installed, the Paper Security function is available for the detected side.
[SW optional function not achieved] Because the Hybrid Watermark detection H/W is not installed, Turn the power OFF then ON.
the SW option (Secure Watermark Kit) did not become available.
Install the board for detecting the back (side 2) of a document if it is not installed.
[Detection Conditions] If the problem persists, perform the following:
When the SW optional function is being enabled, the system detected that the Hybrid Watermark OF-01 Common System Fail
Detection H/W is not installed. This is detected prior to 016-313.
Option name to be detected
’Secure Watermark Kit’
016-315 IIT Interface Fail
Sub System Fail
Check the installation of the Hybrid Watermark Detection H/W. If it is installed, turn the power OFF
then ON. If the problem persists, it could be due to detection error. Replace the Hybrid Watermark [Fault Content]
Detection H/W or the IISS Board. IF between IIT and Controller broken
If the problem persists, perform the following procedure: [Detection Conditions]
OF-01 Common System Fail
An error in the I/F between the scanner and the Main Processor was detected.
016-313 Hybrid WaterMark setting mismatch Turn the power OFF then ON. If the problem persists, perform the following:
[Error Type] 1. Reinstall or replace the IF between the scanner and the Main Processor.
Sub 2. Replace the Controller board or the IISS.
[Fault Content] If the problem persists, perform the following.
The SW option (Secure Watermark Kit) did not become enabled OF-01 Common System Fail
The Hybrid WaterMark Detection H/W was detected but the SW option (Secure Watermark Kit) did 016-316 Page Memory Not Detected
not become enabled. The detection timing is only during power ON/reboot, and is performed after [Error Type]
016-312.
Sub System Fail
[Fault Content]
Enable the SW option (Secure Watermark Kit).
Page Memory (Standard) cannot be detected.
If the problem persists, perform the following procedure:
The system detected that the Page Memory (standard) of the scanner was not installed.
016-314 SW Option Fail (Hybrid WaterMark Not Exist)
[Error Type] 1. Remove and insert the Page Memory (standard).
system fail
2. Replace the Page Memory (standard).
[Fault Content] If the problem persists, perform the following.
[SW optional function not achieved] OF-01 Common System Fail
The board for detecting the back (side 2) of a document is not installed. Therefore [Paper Security]
is unavailable.
016-317 Page Memory Broken- Standard
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[Error Type]
Sub System Fail 016-320 Document Formatter Fatal Error
Page Memory (Standard) broken. Sub System Fail
The system detected an error in the Page Memory (standard) of the scanner. The Document Formatter S/W of the CopyServer function has a fatal error
Turn the power OFF then ON. If the problem persists, perform the following: A software error was detected when documents were converted.
1. Remove and insert the Page Memory (standard). [Corrective Actions]
2. Replace the Page Memory (standard). Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
If the problem persists, perform the following. OF-01 Common System Fail
016-321 Fax Module Error
[Error Type]
016-318 Page Memory Broken- Option
Sub System Fail
[Error Type]
[Fault Content]
Sub System Fail
Fax related error at booting
[Fault Content]
Page Memory (Option) broken.
SysCheckFax() returned error. When PFNOTEXIST is returned, the system is determined to have a
[Detection Conditions] configuration without Fax.
The system detected an error in the Page Memory (option) of the scanner. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Turn the power OFF then ON. If the problem persists, perform the following: OF-07 FAX System Fail
1. Remove and insert the Page Memory (option).
2. Replace the Page Memory (option).
016-322 JBA Account Full
If the problem persists, perform the following.
[Error Type]
Sub System Fail
[Fault Content]
016-319 Long Boot Diag IIT Interface Fail
JBA Accounting Data Full
[Fault Name]
Long Boot Diag IIT Interface Fail
The cumulated accounting data reached the specified value (15,000).
[Error Type]
Subsystem
1. After an external Accounting Server has read the accounting data, turn the power OFF then ON.
[Fault Content] 2. If the problem persists, refer to the following to repair the problem.
IF between IIT and Controller broken (OS detection) OF-01 Common System Fail
An error in the I/F between the scanner and the Main Unit was detected.
016-323 B-Formatter Fatal Error
[Error Type]
Turn the power OFF/ON. If the problem persists, do the following:
Sub Fail
1. Install or replace the I/F between the scanner and the Main Unit.
2. Replace the ESS PWB or the IISS PWB.
Fatal Error has occurred in the B-Formatter task The controller has detected a failure at its cable connection with the UI
An unrecoverable error was detected in the image conversion processing section of the B-Formatter Turn the power OFF and ON
task used for sending Fax from the extended Mailbox for ’Multi-Send using Instruction Manual’ or ’ If the problem persists, perform the following:
Multi-Send UI’
1. Check the connection of the cable between the controller and UI.
[Corrective Actions] 2. Replace the cable.
If the problem persists, refer to the following to repair it.
016-327 BackPlane Connection Fail
There is no need to change the ESS-PWB.
[Error Type]
Sub
[Fault Content]
016-324 Scheduled Image Overwrite
BackPlane Connection Fail
[Error Type]
Sub Fail
The controller has detected a failure at its connection with the BackPlane
[Fault Content]
Scheduled Image Overwrite
[Detection Conditions] If the problem persists, perform the following:
SysCon is issued when it is time to perform the Scheduled Image Overwrite.
1. Pull out and reinsert the controller.
Wait until the Scheduled Image Overwrite has completed.
016-328 Cont-MCU Cable Connection Fail
To cancel it, turn the power OFF and ON.
[Error Type]
Sub
016-325 Using Personal Certificate
[Fault Content]
[Error Type] Cont-MCU Cable Connection Fail
sub
[Fault Content] The controller has detected a failure at its cable connection with the MCU
Using Personal Certificate
[Detection Conditions] Turn the power OFF and ON.
The IC Card personal certificate is set in the certificate for signing.
[Corrective Actions] 1. Check the connection of the cable between the controller and MCU.
Set system data 790-389 to 0. 2. Replace the cable.
016-326 Cont-UI Cable Connection Fail 016-329 Long Boot Diag Page Memory Not Detected Fail
[Error Type] [Fault Name]
Sub Long Boot Diag Page Memory Not Detected Fail
Cont-UI Cable Connection Fail Subsystem
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Page Memory (Standard) cannot be detected (OS detection) The total memory size that is installed in Slot 1 and 2 is detected to be outside the specification
[Detection Conditions] value.
Controller Section Page Memory (Standard) was detected to be not installed. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON. If the problem persists, perform the following:
Turn the power OFF/ON. If the problem persists, do the following: 1. Remove and insert ESS RAM DIMM #1 and ESS RAM DIMM #2.
1. Remove and reinstall the Page Memory (Standard) 2. Replace ESS RAM DIMM #1 and ESS RAM DIMM #2.
2. Replace the Page Memory (Standard) 3. Replace the Controller board.
016-330 Cont System Memory Fail-1 016-333 Long Boot Diag Page Memory Broken Standard Fail
System Fail Long Boot Diag Page Memory Broken Standard Fail

Subsystem
Cont SystemMemory Diagnostic Fail-1
Page Memory (Standard) broken (OS detection)
The memory size that is installed in Slot 1 is detected to be outside the specification value.
Turn the power OFF then ON. If the problem persists, perform the following: Controller Section Page Memory (Standard) error was detected.
1. Remove and insert ESS RAM DIMM #1. [Corrective Actions]

2. Replace ESS RAM DIMM #1. Turn the power OFF/ON. If the problem persists, do the following:
3. Replace the Controller board. 1. Remove and reinstall the Page Memory (Standard)
2. Replace the Page Memory (Standard)
016-331 Cont System Memory Fail-2

[Error Type] 016-334 Long Boot Diag Page Memory Broken Option Fail
System Fail [Fault Name]
[Fault Content] Long Boot Diag Page Memory Broken Option Fail
Cont SystemMemory Diagnostic Fail-2 [Error Type]

[Detection Conditions] Subsystem
The memory size that is installed in Slot 2 is detected to be outside the specification value. [Fault Content]
[Corrective Actions] Page Memory (Option) broken (OS detection)
Turn the power OFF then ON. If the problem persists, perform the following: [Detection Conditions]
1. Remove and insert ESS RAM DIMM #2. Controller Section Page Memory (Option) error was detected.
2. Replace ESS RAM DIMM #2. [Corrective Actions]
3. Replace the Controller board. Turn the power OFF/ON. If the problem persists, do the following:
016-332 Cont System Memory Fail-3 1. Remove and reinstall the Page Memory (Option)
2. Replace the Page Memory (Option)
[Error Type]
System Fail
[Fault Content] 016-335 Cont ProgramROM Fail-1
Cont SystemMemory Diagnostic Fail-3 [Error Type]
System Fail
Cont ProgramROM Diagnostic Fail-1 System Fail
The Checksum of Program ROM2 does not match. Cont FontROM Diagnostic Fail-1
Turn the power OFF then ON. If the problem persists, perform the following: The Font ROM ID that is installed OnBoard is detected to be outside the specification value.
1. Replace ESS ROm DIMM #2. [Corrective Actions]
2. Replace the Controller board. Turn the power OFF then ON. If the problem persists, perform the following:
1. Replace the Printer Kit.
016-336 Cont ProgramROM Fail-2 2. Replace the Controller board.
[Error Type]
System Fail 016-339 Cont FontROM Fail-2
Program ROM1 write command has failed. Cont FontROM Diagnostic Fail-2
Turn the power OFF then ON. If the problem persists, perform the following: The Font ROM ID that is installed in Slot 1 is detected to be outside the specification value.
1. Remove and insert ESS ROM DIMM #1. [Corrective Actions]
2. Replace ESS ROM DIMM #1. Turn the power OFF then ON. If the problem persists, perform the following:
3. Remove and insert the Printer Kit. 1. Remove and insert ESS Font ROM DIMM #1.
4. Replace the Printer Kit. 2. Replace ESS Font ROM DIMM #1.
5. Replace the Controller board. 3. Remove and insert the Printer Kit.
4. Replace the Printer Kit.
016-337 Cont ProgramROM Fail-3 5. Replace the Controller board.
[Error Type]
System Fail 016-340 Cont FontROM Fail-3
Program ROM2 write command has failed. Cont FontROM Diagnostic Fail-3
Turn the power OFF then ON. If the problem persists, perform the following: The Font ROM ID that is installed in Slot 2 is detected to be outside the specification value.
1. Remove and insert ESS ROM DIMM #2. [Corrective Actions]
2. Replace ESS ROM DIMM #2. Turn the power OFF then ON. If the problem persists, perform the following:
3. Replace the Controller board. 1. Remove and insert ESS Font ROM DIMM #2.
2. Replace ESS Font ROM DIMM #2.
016-338 Cont FontROM Fail-1 3. Replace the Controller board.
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016-xxx FIP 2-188 Ver.1.2
016-341 Cont FontROM Fail-4 2. Replace the ESS PWB
[Error Type]
System Fail 016-345 Cont NV-Memory Fail
Cont FontROM Diagnostic Fail-4 System Fail
The Checksum of Font ROM that is installed in Slot 2 does not match. Cont NV-Memory Diagnostic Fail
Turn the power OFF then ON. If the problem persists, perform the following: The data of the header address is detected to be 0x00.
1. Remove and insert ESS Font ROM DIMM #2. [Corrective Actions]
2. Replace ESS Font ROM DIMM #2. Turn the power OFF then ON. If the problem persists, perform the following:
3. Replace the Controller board. 1. Replace the NV-RAM board.
2. Replace the Controller board.
016-342 Cont RTC Fail
[Error Type] 016-346 Cont A4FAX Modem Diagnosis Fail
System Fail [Fault Name]
[Fault Content] Cont A4FAX Modem Diagnosis Fail
Cont RTC Diagnostic Fail [Error Type]
[Detection Conditions] Subsystem
The range of RTC time is out of the specification value (E.g. Day 36 Month 13) [Fault Content]
The time is not moving forward A4 Fax Modem diagnosis error.
Turn the power OFF then ON. An A4 Fax Modem diagnosis error was detected by the Boot Diag.
If the problem persists, perform the following procedures in sequence. [Corrective Actions]
1. Replace the failed component. Turn the power OFF and ON, perform the same operation and check whether the problem is reoc-
2. Replace the Controller Board. curring.If the trouble persists, replace the ESS PWB.
016-343 Long Boot Diag Timer Fail 016-347 Cont PageMemory Fail
[Fault Name] [Error Type]
Long Boot Diag Timer Fail System Fail
Subsystem Cont PageMemory Diagnostic Fail
Timer Fail (OS detection) The memory size that is installed in Slot 2 is detected to be outside the specification value.
A Timer error was detected. Turn the power OFF then ON. If the problem persists, perform the following:
[Corrective Actions] 1. Remove and insert the Page Memory (option).
Turn the power OFF/ON. If the problem persists, do the following: 2. Replace the Page Memory (option).
1. If an NVM PWB exists, replace the NVM PWB. 3. Replace the Controller board.
016-348 Cont PageMemory Fail-2 [Error Type]
[Error Type] System Fail
system fail [Fault Content]

[Fault Content] Cont SEEP-ROM Diagnostic Fail-1
Cont PageMemory Fail-2 [Detection Conditions]

[Detection Conditions] The Product ID cannot be obtained.
An error occurred in the W/R/V test on the Page Memory. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON. If the problem persists, perform the following:
1. Check SEEPROM for contact (a bent pin, etc.).
1. Check the Page Memory for contact. 2. Check the Controller board and the BP board for contact (disconnected cable, etc.).
2. Replace the Page Memory. 3. Replace the Controller board.

016-351 Cont SEEP-ROM Fail-2
016-349 Cont MAC Address Data Fail [Error Type]
[Fault Name] System Fail
Cont MAC Address Data Fail [Fault Content]

[Error Type] Cont SEEP-ROM Diagnostic Fail-2
Subsystem [Detection Conditions]

[Fault Content] An error occurred during W/R/V test.
MAC Address Data is incorrect. [Corrective Actions]

[Detection Conditions] Turn the power OFF then ON. If the problem persists, perform the following:
The 3-byte header of the MAC Address is not an FX Code (08-00-37). 1. Check SEEPROM for contact (a bent pin, etc.).
2. Check the Controller board and the BP board for contact (disconnected cable, etc.).
Turn the power OFF and ON, perform the same operation and check whether the problem is reoc-
curring.
016-360 Cont UI Fail-1
[When the SEEP ROM is installed on the BP PWB] [Error Type]
1. Check the SEEP ROM contacts (for bent and broken pins, etc.) System Fail
2. Check the contacts between the ESS PWB and the BP PWB (for disconnected cables, etc.) [Fault Content]
3. BP PWB
Cont UI Diagnostic Fail-1
4. ESS PWB
[When the SEEP ROM is installed on the ESS PWB]
An error occurred during W/R/V test of PCI Config interval.
1. Check the SEEP ROM contacts (for bent and broken pins, etc.)
2. Replace the ESS PWB
If the problem still persists, it would mean that the SEEP ROM itself has to be replaced. Reinstall the Turn the power OFF then ON. If the problem persists, perform the following:
various PWBs and contact the Support Department. 1. Remove and insert the UI card.
2. Replace the UI card.
016-350 Cont SEEP-ROM Fail-1
016-362 Cont UI Fail-2
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016-xxx FIP 2-190 Ver.1.2

System Fail Turn the power OFF then ON. If the problem persists, perform the following:
[Fault Content] 1. Remove and insert the Lyzer card.
Cont UI Diagnostic Fail-2 2. Remove and insert the USB 2.0 Host card.
[Detection Conditions] 3. Replace the Lyzer card.
UI Communication error has occurred. 4. Replace the USB2.0Host card.
An error occurred during W/R/V test of VRAM. The Command/Status line is normal if entering the 5. Replace the Controller board.
Long Boot Mode.
[Corrective Actions] 016-365 Cont USB2.0 Device Fail
Turn the power OFF then ON. If the problem persists, perform the following: [Error Type]
1. Disconnect and connect the UI cable. System Fail
2. Remove and insert the UI card. [Fault Content]
3. Replace the UI cable.
Cont USB2.0 Device Diagnostic Fail
4. Replace the UI card.
5. Replace the UI.
An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register.
016-363 Cont LyraCard Fail 1. Remove and install the Lyzer card.
[Error Type] 2. Remove and install the USB 2.0 Device card.
System Fail 3. Replace the Lyzer card.
[Fault Content] 4. Replace the USB 2.0 Device card.
Cont JPEG Card diagnosed as having a failure 5. Replace the Controller board.
An error occurred during W/R/V test of PCI Config interval or W/R/V test of internal register. 016-366 Cont HDD Fail-1
Turn the power OFF then ON. If the problem persists, perform the following: System Fail
1. Remove and insert the Lyzer card. [Fault Content]
2. Remove and insert the JPEG board. Cont HDD Diagnostic Fail-1
3. Replace the Lyzer card.
4. Replace the JPEG board.
An error has occurred during IDE Controller check (ideDrv equivalent)
016-364 Cont USB2.0 Host Fail 1. Disconnect and connect the HDD cable.
[Error Type] 2. Remove and insert the HDD.
System Fail 3. Replace the HDD and the HDD cable.
[Fault Content] 4. Replace the Controller board.
Cont USB2.0 Host Diagnostic Fail 016-367 Cont HDD Fail-2
System Fail
[Fault Content] 5. Replace the Controller board.
Cont HDD Diagnostic Fail-2
[Detection Conditions] 016-370 Cont Fail
An error occurred during W/R/V test of HDD. [Error Type]
[Corrective Actions] system fail
Turn the power OFF then ON. If the problem persists, perform the following: [Fault Content]
1. Disconnect and connect the HDD cable. Cont Rendering Engine diagnosed as having a failure
2. Remove and insert the HDD. [Detection Conditions]
3. Replace the HDD and the HDD cable.
A defect was detected during a diagnostic check of the Rendering Engine.
Turn the power OFF then ON. If the problem persists, perform the following.
016-368 Cont Torino Fail 1. Replace the Controller board.
[Error Type]
System Fail 016-371 Cont USB1.1 Host Fail
Cont Torino Diagnostic Fail system fail
Cont USB1.1 Host diagnosed as having a failure.
A defect was detected during a diagnostic check of USB1.1Host (No communication with the Fax
1. Remove and insert the Lyzer card. Card could be established).
2. Remove and insert the Torino board. [Corrective Actions]
4. Replace the Torino board.
1. Check the cable for connection.
2. Replace the cable.
3. Replace the Fax Card.
016-369 Cont S2X PWB Fail 4. Replace the Controller board.
[Error Type]
System Fail 016-372 Cont HDD FileSystem Fail-A
Cont S2X Board Diagnostic Fail sub
An error occurred during W/R/V test of PCI Config interval. Cont HDD FileSystem Fail-A
Turn the power OFF then ON. If the problem persists, perform the following: Boot Diag detected a logic error with HDD (Partition A).
1. Remove and insert the Lyzer card. [Corrective Actions]
2. Remove and insert the S2X board.
Do this procedure.
1. Power OFF then ON.
4. Replace the S2X board.
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[Error Type]
016-373 Cont HDD FileSystem Fail-B sub
sub Cont HDD FileSystem Fail-E
Cont HDD FileSystem Fail-B Boot Diag detected a logic error with HDD (Partition E).
Boot Diag detected a logic error with HDD (Partition B). Do this procedure.
[Corrective Actions] 1. Power OFF then ON.
Do this procedure. 2. Initialize the HDD.
2. Initialize the HDD. 016-377 Cont HDD FileSystem Fail-F
[Error Type]
016-374 Cont HDD FileSystem Fail-C sub
sub Cont HDD FileSystem Fail-F
Cont HDD FileSystem Fail-C Boot Diag detected a logic error with HDD (Partition F).
Boot Diag detected a logic error with HDD (Partition C). Do this procedure.
2. Initialize the HDD. 016-378 Cont HDD FileSystem Fail-G
[Error Type]
016-375 Cont HDD FileSystem Fail-D sub
sub Cont HDD FileSystem Fail-G
Cont HDD FileSystem Fail-D Boot Diag detected a logic error with HDD (Partition G).
Boot Diag detected a logic error with HDD (Partition D). Do this procedure.
Do this procedure.
2. Initialize the HDD. 016-379 Cont HDD FileSystem Fail-H
[Error Type]
016-376 Cont HDD FileSystem Fail-E sub
Cont HDD FileSystem Fail-H Boot Diag detected a logic error with HDD (Partition P).
Boot Diag detected a logic error with HDD (Partition H). Do this procedure.
2. Initialize the HDD. 016-400 802.1x authentication failure
[Error Type]
016-380 Cont HDD FileSystem Fail-I Info
sub 802.1x Authentication Error (incorrect user name or password)
Cont HDD FileSystem Fail-I 1. The user name or password that has been set in the machine is incorrect.
[Detection Conditions] 2. The settings are different from those in the ’authentication device’ switch that is physically con-
nected to the machine via the network.
Boot Diag detected a logic error with HDD (Partition I).
Do this procedure. 1. Enter the correct user name or password for 802.1x authentication from the machine panel.
1. Power OFF then ON. 2. Check the settings in the ’authentication device’ switch that is physically connected to the machine
via the network.
016-401 802.1x EAP type not supported

016-381 Cont HDD FileSystem Fail-J
[Error Type]
[Error Type]
Info
sub
[Fault Content]
[Fault Content]
802.1x Authentication Method Mismatch (the authentication server does not support the authentica-
Cont HDD FileSystem Fail-J tion method of the machine)
Boot Diag detected a logic error with HDD (Partition J).
A Fail signal, which indicates that the authentication method set in the machine cannot be pro-
[Corrective Actions] cessed, was received from the ’authentication device’ switch that is physically connected to the
Do this procedure. machine via the network.
1. Power OFF then ON. [Corrective Actions]
2. Initialize the HDD. Set the authentication method of the machine to be the same as the one set in the authentication
server.
Check the 802.1x authentication method from the UI.
016-382 Cont HDD FileSystem Fail-P
[Error Type] 016-402 802.1x authentication failure by timing out
sub [Error Type]
[Fault Content] Info
Cont HDD FileSystem Fail-P [Fault Content]

802.1x Authentication Timeout (there was no response signal from the ’authentication device’)
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The authentication was timed-out because there was no response signal from the ’authentication When certificate database file is loaded while system is on, header error and size error are detected.
device’ switch that is physically connected to the machine via the network. [Corrective Actions]
[Corrective Actions] Errors with certificate database file were detected. Start ’Initialize certificate’ under Maintenance.
Check the switch settings and network connections of the ’authentication device’ switch that is phys-
ically connected to the machine via the network and connect it properly.
If the problem persists, check the settings of the switch that the device is connected to and the net-
016-406 802.1x client certificate failure
work connection. [Error Type]
info
016-403 802.1x certificate failure [Fault Content]
[Error Type] An error in setting up Client Certificate for 802.1x authentication
Info [Detection Conditions]

[Fault Content] Although ’EAP-TLS’ is selected as the authentication method for 802.1x authentication, SSL Client
Certificate is not set up or deleted.
802.1x Authentication Certificate Mismatch
1. Store SSL Client Certificate in this machine and set it up as SSL Client Certificate.
1. The root server certificate for the authentication server is not stored in the machine or it is mis-
matched. 2. If SSLClient Certificate cannot be set up, select an authentication method other than ’EAP-TLS’.
1. Store the root server certificate for the authentication server in the machine. 016-407 XCP Plugin Secrity Exception
2. If the root certificate of the server certificate cannot be obtained, disable the 802.1x setting item [Error Type]
’Verify Server Certificate’ in the device. info
[Fault Content]
016-404 802.1x inside failure Security Exception due to plug-in
Info The Package Management function has detected Security Exception.
Other 802.1x Authentication Errors Correct the plug-in and then install it again.
An internal error has occurred in the 802.1x supplicant function of the machine. 016-408 XCP Invalid Plugin
1. An incorrect protocol signal was received from the authentication server. [Error Type]
[Corrective Actions] info
Repeat the operation. [Fault Content]
If the problem persists, obtain the log and contact the Support Department for instructions. The plug-in file is invalid.
016-405 Certificate DB File error The Package Management function has detected the damaged Jar file.
info Correct the plug-in and then install it again.
[Fault Content]
Certificate data base file is wrong. 016-409 XCP Plugin Version Incompatible
info Correct the plug-in and then install it again.
[Fault Content]
Plug-in Version Mismatch 016-413 Couldnt detect proxy server automatically.
The Package Management function has detected a version mismatch. info
Correct the plug-in and then install it again. Auto detection of the proxyhas failed.
016-410 XCP_PLUGIN_PROPERTY_INVALID The proxy server could not be detected automatically.
[Error Type] When the proxy server is not manually set up, an automatic attempt is made to obtain the proxy
server setting from the DHCP server. Howerver, the attempt has failed.
info
For the details, see below:
[Fault Content]
– The contents of the obtained PAC file have a problem. (An error occurred during the running of
The plug-in definition file is invalid.
JavaScript.)
[Detection Conditions] – The PAC file could not be obtained. (Timeout/Connection error)
The Package Management function has detected the invalid definition file. – The PAC file could not be obtained. (No PAC file/Too large)
[Corrective Actions] – PAC File URL info could not be obtained. (Timeout)
Correct the plug-in and then install it again. – PAC File URL info could not be obtained. (No URL is included in the response to the inquiry.)
016-411 XCP_UNSUPPORTED_CLASS_VERSION Check the following:
[Error Type] – the default Gateway setting
– the subnet mask setting
info
– the DNS Server address setting
[Fault Content]
If despite the confirmation of the above settings, the situation has not improved, contact the network
The plug-in class file version is not supported.
administrator for advice because there is a possibility of a network failure, DHCP Server failure, or
[Detection Conditions] an improper DHCP Server setting. (For example, if the DHCP Server is not set up in the way that
The Package Management function has detected an unsupported class file version. allows it to give back the proxy server address, an error of this code will occur.)
[Corrective Actions] The Network Environment check items are as follows:
– The HTTP server that provides the PAC file (CFILE) is operating normally, or the server can be
Correct the plug-in and then install it again.
reached on the network.
– The contents of the PAC file have no mistakes in syntax or selected server address, or the file
016-412 XCP Plugin Misc Error size is 64KB or less.
[Error Type] – The DHCP server that has an entry of CURL info is operating normally, or the server can be
info
When after the implementation of the corrective actions, the machine has established normal com-
[Fault Content] munication with the Xerox Communication Server, the fault will be cleared.
A plug-in error under Miscellaneous
If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
[Detection Conditions] log immediately after the occurrence of the problem and contact the support division for directions.
The Package Management function has detected the plug-in has caused an error that is included in 016-414 Couldnt connect to Xerox server or proxy.
a miscellaneous group of errors.
[Error Type]
info
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Network error The Xerox Communication Server has responded with a message indicating an abnormal condition.
The machine could not connect to the Xerox Communication Server or the proxy server. Turn the power OFF then ON.
(A network path problem, an open wire, etc.) When after the implementation of the corrective action, the machine has established normal com-
[Corrective Actions] munication with the Xerox Communication Server, the fault will be cleared.
Check the following: If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
occurrence of the problem and contact the support division for directions.
– the connection of the LAN Cable
– the IP Address setting
– the default Gateway setting 016-417 Invalid network settings were found.
– the subnet mask setting [Error Type]
– the DNS Server address setting info
– the proxy server address setting [Fault Content]
If despite the confirmation of the above settings, the situation has not improved, contact the cus- Setting error
tomer’s network administrator becasuse there is a possibility of a network failure.
When after the implementation of the corrective actions, the machine has established normal com-
An invalid or improper network setting has prevented the machine from communicating.
munication with the Xerox Communication Server, the fault will be cleared.
If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network [Corrective Actions]
log immediately after the occurrence of the problem and contact the support division for directions. Check the following:
– the IP address setting
016-415 Connection to Xerox server has timed out. – the default Gateway setting
[Error Type]
info
– the proxy server address setting
[Fault Content] – the Xerox Communication Server URL setting
No response from the server – Set ’Verify the remote server certificate’ to ’OFF’.
[Detection Conditions] If despite the confirmation of the above settings, the situation has not improved, contact the cus-
There is no response from the Xerox Communication Server for a certain period of time, resulting in tomer’s network administrator becasuse there is a possibility of a network failure.
a timeout. When after the implementation of the corrective actions, the machine has established normal com-
Turn the power OFF then ON. If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network
When after the implementation of the corrective action, the machine has established normal com- log immediately after the occurrence of the problem and contact the support division for directions.
If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the 016-450 SMB Host name duplicated
[Error Type]
Time Bomb (Information)
016-416 An invalid state message received from server. [Fault Content]
[Error Type] SMB Host Name Duplicated
info [Detection Conditions]
[Fault Content] A PC of the same host name exists on the network.
A server error is detected.
1. Check whether the setting of the same host name as the device is made to another unit. If the set- Time Bomb (Information)
ting is duplicate, change the host name of the device or duplicate device. [Fault Content]
2. If duplicate setting is not confirmed, change the device host name.
SNTP timeout.
3. Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.
2.4.5 Network-Related Details Check Flow
There is no response from the SNTP server within the specified time (60sec).
2.5.2 Logging/Extraction Tools Operational Instructions
If the time on the machine is incorrect, manually set the time.
016-453 Dynamic DNS - IPv6 NG 1. Check that SNTP server address is set properly in the device.
[Error Type] 2. Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.
Info 2.4.5 Network-Related Details Check Flow
[Fault Content] 2.5.2 Logging/Extraction Tools Operational Instructions
Dynamic DNS - IPv6 Address Dynamic Update Failed
[Detection Conditions] 016-456 SNTP time asynchronous
Failed to update of the IPv6 address and host name to the DNS server. [Error Type]
[Corrective Actions] Time Bomb (Information)
1. Check that DNS server address is set properly in the device. [Fault Content]
2. Check with the customer’s System Administrator whether the DNS server settings that allow
SNTP Time Asynchronous
Dynamic DNS using IPv6 address have been made.
3. Follow the instructions in 2.5.1 LOG to obtain the ’info9 or xxx.tgz’.
A standard time synchronized source message and an asynchronous message was received from
the SNTP server.
2.5.1 Log collection/extraction tool function explanation
If the time on the machine is incorrect, manually set the time.
1. Check a customer System Administrator that the NTP server is operating properly.
016-454 DNS renewal failure of dynamic 2. Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.
[Error Type] 2.4.5 Network-Related Details Check Flow
Time Bomb (Information) 2.5.2 Logging/Extraction Tools Operational Instructions
[Fault Content]
Dynamic DNS - Dynamic Update Failed 016-461 Under non-transmitted image log stagnation
Dynamic DNS - Dynamic update failed. Information Fail
1. Check that DNS server address is set properly in the device.
Creation of a new job is being restricted because image logs yet to be transferred are piled up and
2. Check with a customer System Administrator that the DNS server settings that allow Dynamic DNS delayed.
have been made.
3. Follow the 2.5.2 Logging/Extraction Tools Operational Instructions to collect logs.
When system data ’Level of Ensuring Image Log Transfer’ is set to ’High’ creation of a new job
2.4.5 Network-Related Details Check Flow becomes restricted because image logs yet to be transferred are piled up and delayed.
Check the image log management server status and the network status, and clear any cause that
016-455 SNTP server time out may impede the transfer of image logs to the image log server.
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Check the transfer settings and transfer all logs that are yet to be transferred. Not able to carry out normal operation because content of one of the ROMs is missing.
Or, change the transfer guarantee level to ’Low’. Note that setting the transfer guarantee level to [Corrective Actions]
’Low’ may cause the image logs to get deleted in sequence even before they are transferred.
Perform download in DLD Mode, and follow the Error Code displayed by the machine to identify the
If the problem persists, perform the following procedure: faulty ROM.
OF-09 Common Job Fail Replace the faulty ROM and perform VerUP operation on the DLD method again.
016-503 SMTP Server Fail for Redirector

016-500 Write to Cont-ROM error detection (During DLD method) [Error Type]
[Error Type] Job Fail
[Fault Content] The problem with the SMTP Server name could not be resolved (though the machine tried to con-
An error has occurred during the process of writing data to the Cont-ROM. (During DLD method) nect to the server).
An error was detected when writing data to the Cont-ROM. DNS Library Call Error
Not able to carry out normal operation because ROM content is missing. [Corrective Actions]
[Corrective Actions] Specify the correct SMTP Server name or specify the IP address.
Retry job. If retry failed, replace the Controller-ROM and perform VerUP operation on the DLD If the problem persists, perform the following procedure to repair it.
method again. 2.4 NET System Fault Check
2.4.3 No output is available, no data is printed
016-501 Write to S2X-ROM error detection (During DLD method) 2.4.5 Network-Related Details Check Flow
[Error Type]
Job Fail 016-504 POP Server Fail for Redirector
An error has occurred during the process of writing data to the S2X-ROM. (During DLD method) Job Fail
An error was detected when writing data to the S2X-ROM The problem with the POP Server name could not be resolved (though the machine tried to connect
Not able to carry out normal operation because ROM content is missing. to the server)
Retry job. If retry failed, replace the S2X-ROM and perform VerUP operation on the DLD method DNS Library Call Error
again. [Corrective Actions]
Specify the correct POP Server name or specify the IP address.
016-502 Write to Cont/S2X/IISS/DADF/IOT/Fin/FaxCard error If the problem persists, perform the following procedure to repair it.
detection (During PJL method) 2.4 NET System Fault Check
[Error Type]
Job Fail
[Fault Content] 016-505 POP Authentication Fail for Redirector
An error has occurred during the writing of data to any of Cont/S2X/IISS/DADF/IOT/Fin/FaxCard [Error Type]
(During PJL method) Job Fail
An error was detected when writing data to one of the ROMs in the machine A failure in POP authentication (after the machine connected to the server).
Incorrect POP Server authentication information was detected. An image log transfer fails.
Specify the correct POP Server authentication information. Check the state of the destination image log control server and that of the network, and clear any
If the problem persists, perform the following procedure to repair it. factor preventing image logs from being transferred to the image log control server.
2.4.3 No output is available, no data is printed 016-509 ImageLog No Send Rule01
2.4.5 Network-Related Details Check Flow [Error Type]
Job Fail
016-506 Image Log HDD Full [Fault Content]
[Error Type] Because rules for log image transfer are not registered, a job cannot be continued.
Job Fail [Detection Conditions]
[Fault Content] With the system data ’Auto Transfer Setting’ set to ’Transfer by the job,’ transfer rules are not regis-
Because the log image storage area on the disk is full, a job cannot be continued. tered, causing a job to be discontinued.
When the system data ’Level of Ensuring Log image Creation’ is set to ’High’ the log image storage Register rules for transfer from the destination image log control server to the device.
area on the disk becomes full (during processing any job other than copy/scan jobs).
[Corrective Actions] 016-510 ImageLog No Send Rule02
Try to rerun the job. [Error Type]
If the situation is the same despite some re-attempts, delete unnecessary documents saved in the Job Fail
device or change the level of ensuring creation (to Low). However, the level is set to Low, log image
creation cannot be ensured. [Fault Content]
Rules for log image transfer are not registered.
016-507 ImageLog Send Fail01 [Detection Conditions]

Because transfer rules are not registered, a transfer fails.
[Error Type]
Job Fail
Register rules for transfer from the destination image log control server to the device.
[Fault Content]
A log image transfer fails, making it impossible to continue a target job which will consist of created
images. 016-511 ImageLog Invalid Send Rule01
With the system data ’Auto Transfer Setting’ set to ’Transfer by the job’ a log image transfer fails, Job Fail
making it impossible to continue a target job. [Fault Content]
[Corrective Actions] Rules for log image transfer are illegal, causing a job to be discontinued.
Check the state of the destination image log control server and that of the network, and clear any [Detection Conditions]
factor preventing image logs from being transferred to the image log control server.
With the system data ’Auto Transfer Setting’ set to ’Transfer by the job,’ illegal transfer rules cause a
016-508 ImageLog Send Fail02 job to be discontinued.
[Error Type] [Corrective Corrections]
Job Fail Overwrite rules for transfer from the destination image log control server to the device.
[Fault Content]
A log image transfer fails, making it impossible to continue an image transfer job.
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016-512 ImageLog Invalid Send Rule02 OF-09 Common Job Fail
[Error Type] 2.4.3 No output is available, no data is printed

Job Fail
[Fault Content] 2.4.4 Printing can be performed but abnormally
Rules for log image transfer are illegal. 2.4.5 Network-Related Details Check Flow
Illegal transfer rules cause a transfer failure. 016-515 XPS Short of Memory
Overwrite rules for transfer from the destination image log control server to the device. Job Fail
016-513 SMTP Server Reception Error [Fault Content]

XPS Short of Memory
[Fault Name]
SMTP Server Reception Error [Detection Conditions]
[Error Type] During XPS Bridge processing, a lack of memory was detected.
Job
Error when receiving response from the SMTP server (after connecting to the server) If print mode is set to [high resolution], change it to [standard]. If print mode is set to [standard], change it
to [high speed].
SMTP Server Response Receive Timeout If memory is still insufficient, expand memory.
If memory is expanded to the maximum but the problem still occurs, print from XPS Viewer, using a driver
1. Timeout has occurred.
(ART-EX, PCL, etc.).
• Server Load is Heavy/Network Traffic is High
-> Wait awhile before re-executing job. If the problem persists, go to the following and resolve it.
• Check that SMTP Send Port No. is correct.
->If the situation does not improve, consult with the Network Administrator. OF-09 Common Job Fail
016-516 XPS PrintTicket description error

016-514 XPS Error
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content] XPS PrintTicket description error
XPS Error
[Detection Conditions] PrintTicket included in a XPS document is based on [grammar not supported by this machine] or has
During XPS Bridge processing, Invalid Schema, Parameter Error, damage to XPS File, or an error inter- [print instuructions not supported by this machine].
nal to XPS Decomposer occurred.
[Corrective Actions] Check whether the user’s way of using the application that sends a print job and the print instructions
Print from XPS Viewer, using a pinter driver (ART-EX, PCL, etc.). have problems.
If the problem persists, go to the following to resolve it.

If they have no problems, ask not Fuji Xerox but a vendor that produces the application that sends a print [Fault Content]
job about the operation of the application. If this does not resolve the problem, get a list of printer set- Number of Printable Sides Limit Full
tings, a job history report, and the print data with PrintTicket to send, and go to the following to resolve
the problem. [Detection Conditions]
A number of printable sides is set in the device and the number of printed sides as the job is running
OF-09 Common Job Fail has reached that number.
If the problem persists, contact the support division for instructions.
Contact the System Administrator to request for a change in the limit of the printable sides.
016-517 PS Booklet Illegal Color Mode Change

[Error Type] 016-520 MRC HW Job Error
Job Fail
PS documents to be printed into a booklet have black, white and color areas High Compression H/W Job Error
An error has occurred during the usage of High Compression Board.
While PS Decomp was interpreting a booklet job, a change to Process Color Model or the resolution/
binary/multi-valued parameter was detected. [Corrective Actions]
Repeat the operation or change the output file format/color mode.
[Corrective Actions] If the problem persists, perform the following procedure to correct it.
Rewrite the PostScript file in the way that does not allow the page device, Process Color Model, to be Replace the High Compression Board.
changed in the process. If the cause of error is not clear, perform the following and check whether the status improved.
– Replace the Memory Modules on the Main PWBA
If the problem persists, go to the following and resolve it.
– Replace the Main PWBA.
016-521 SmartCard Not Found
016-518 PS Booklet Conflict WM [Error Type]
[Fault Content] Smart Card Connection Error
Simultaneous Specification of PS Booklet and Watermark [Detection Conditions]
[Detection Conditions] After a personal signature scan job has started up, the Smart Card was removed or the Card
PS Booklet and Watermarks were specified at the same time. Reader was detached, which causes the personal signature to fail.
PS Booklet and Watermark/UUID cannot be specified at the same time. Cancel either one. Insert the Smart Card into the Reader and check the PIN again before performing the personal sig-
If the problem persists, carry out the following procedure: nature scan.
OF-09 Common Job Fail If the Card Reader was detached, reconnect it again and restart the device.
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions.
016-519 Device DV - Reached Limit 2.5.1 Log collection/extraction tool function explanation
[Error Type]
Job Fail
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016-522 LDAP SSL error 112 [Error Type]


[Fault Content] LDAP-SSL authentication error 115 has occurred (the server certificate has expired)
LDAP-SSL authentication error 112 has occurred (the client certificate cannot be obtained) [Detection Conditions]
[Detection Conditions] SSL authentication error of the LDAP Server.
The Server certificate has expired
SSL authentication error of the LDAP Server.
The SSL client certificate cannot be obtained. [Corrective Actions]
[Corrective Actions] Change the LADP Server SSL certificate to one that is valid.
Install the SSL client certificate into the device as the LDAP Server will request for it. Although this error can also be avoided by setting ’SSL Server Authentication’ to ’OFF’ at the
device, keep in mind that it would also no longer guarantee the legitimacy of the connected LDAP
Server.
016-523 LDAP SSL error 113
[Error Type] 016-526 LDAP SSL error 116
LDAP-SSL authentication error 113 has occurred (the server certificate data is incorrect) [Fault Content]
[Detection Conditions] LDAP-SSL authentication error 116 has occurred (the Server Name and the certificate does not
SSL authentication error of the LDAP Server. match)
The Server certificate data is incorrect [Detection Conditions]
[Corrective Actions] SSL authentication error of the LDAP Server.
The device cannot trust the SSL certificate of the LDAP Server. The Server Name and the certificate do not match.
Register the root certificate of the LDAP Server SSL certificate in the device. [Corrective Actions]
Ensure that the address of the LDAP Server set in the device matches the address of the LDAP
016-524 LDAP SSL error 114 Server defined in the SSL certificate.
Although this error can also be avoided by setting ’SSL Server Authentication’ to ’OFF’ at the
[Error Type] device, keep in mind that it would also no longer guarantee the legitimacy of the connected LDAP
Job Fail Server.
[Fault Content]
LDAP-SSL authentication error 114 has occurred (the server certificate is close to expiring) 016-527 LDAP SSL error 117
SSL authentication error of the LDAP Server.
Job Fail
The Server certificate is close to expiring
[Fault Content]
[Corrective Actions] LDAP-SSL authentication error 117 has occurred (SSL authentication internal error)
Change the LADP Server SSL certificate to one that is valid.
Although this error can also be avoided by setting ’SSL Communication During Authentication’ of
’LDAP Server/Directory Service Settings’ to ’Disabled’ at the device, keep in mind that it would also SSL authentication error of the LDAP Server.
no longer guarantee the legitimacy of the connected LDAP Server. SLL authentication internal error has occurred.
016-525 LDAP SSL error 115 An internal error has occurred in the program.
016-528 SmartCard Not Auth

[Error Type]
Job Fail 016-534 Kerberos Attestation protocol error 41,42
Smart Card Personal Authentication Error Job Fail
After a personal signature scan job has started up, the Smart Card PIN check status was cleared, Kerberos Attestation protocol error (41, 42)
which causes the personal signature to fail.
[Corrective Actions] A Kerberos Server Attestation protocol error has occurred. (41, 42)
Check the PIN and again perform the personal signature scan.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
Although the Kerberos Server exists in a realm that is set in the device, the address of the Kerberos
has occurred and contact the support department for instructions.
Server that was set cannot be connected to.
Check that the realm name and Server address in the Kerberos Settings of the device are set cor-
rectly.
016-529 Remote Download server timeout When connected to a Microsoft Windows 2000/2003 Server, use all upper case for the realm name.
[Error Type]
Job Fail 016-535 Remote Download file access error
Remote Download Server Timeout Job Fail
There was no response within the specified time (45 sec) when connecting to the Remote Download There are no FW update files in the Remote Download server.
server.
[Corrective Actions] The specified FW update file (Download image file) is not found in the Remote Download server.
Check the network connection. Check that the Remote Download server is properly configured and
operating on the network.
Check the Remote Download server for the FW update file.
016-533 Kerberos Attestation protocol error 37

016-536 Host name solution error in Remote Download
[Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
Kerberos Attestation protocol error (37)
[Fault Content]
Remote Download Server Name Resolution Error
A Kerberos Server Attestation protocol error has occurred. (37)
Failed to resolve the hostname (server name) during the DNS access before connecting to the
[Corrective Actions] Remote Download server. DNS library call error.
The clock difference between the device and the Kerberos server has exceeded the clock skew limit
of the Kerberos server. Check that the clocks of the device and Kerberos server are set correctly.
Check the connection to the DNS.
At the same time, check that the daylight saving time and time zone settings for the device and the
Kerberos server are the same. Or, check whether the Remote Download server name has been registered in the DNS.
has occurred and contact the Support G for instructions. 016-537 Remote Download server connection error
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Job Fail Update the realm list, using the Update Realm button on the device, or add the domain to the
[Fault Content] ApeosWare Authentication Agent.
To update the device realm information, perform the following: Press the [Authentication Agent] but-
Remote Download Server Connection Error
ton on the Authentication window of the device. The Authentication Agent window appears. Press
[Detection Conditions] the [Update] button on the window.
The port of the connection destination Remote Download server is not open. If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
[Corrective Actions] info9 or xxx.tgz log and the network log and contact Support G for instructions.
Check the network connection setting (port) of the Remote Download server. 2.5.1 Log collection/extraction tool function explanation
016-538 Remote Download file write error 016-545 Attestation Agent error 545
Job Fail Job Fail
Remote Download File Write to HDD Error Attestation Agent error (CLOCKSKEW_ERR)
The FW update file that was obtained from the Remote Download server cannot be saved properly A Clock skew error has occurred in attestation.
into the HDD. The time of ApeosWare Authentication Agent and ActiveDirectory is out of sync with the upper limit
[Corrective Actions] of the Kerberos ClockSkew set in the ActiveDirectory.
Check the HDD for free space and delete unnecessary files. Or, replace the HDD. [Corrective Actions]
Match the time of the PC where the ApeosWare Authentication agent is installed in with the time of
the PC where the ActiveDirectory is.
016-539 Kerberos Attestation protocol error other Furthermore, if the Windows Time Service in the PC where the ApeosWare Authentication Agent is
[Error Type] installed is stopped, start it up.
Job Fail Refer to the ApeosWare Authentication agent User Guide for solutions.
[Fault Content] If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
info9 or xxx.tgz log and the network log and contact Support G for instructions.
Kerberos Attestation protocol error (others)
A Kerberos Server Attestation protocol error has occurred. (Others)
[Corrective Actions] 016-546 Attestation Agent error 546
An internal error has occurred in the program. [Error Type]
Job Fail
016-543 Attestation Agent error 543 [Fault Content]

Attestation Agent error (ACCESS_DENIED)
[Error Type]
Job Fail
A general user has attempted to obtain other user’s user information (GetUserInformation method
[Fault Content] only).
Attestation Agent error (REALM_UNKNOWN)
The User Name included in the WWW-Authorization of the http header is different from the <Use-
[Detection Conditions] rID> included in the request message of the GetUserInformation method.
The specified realm/domain has disappeared from the ApeosWare Authentication Agent (the [Corrective Actions]
domain was manually deleted at the ApeosWare Authentication Agent after obtaining the realm
name list from the device)
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the [Fault Content]
info9 or xxx.tgz log and the network log and contact Support G for instructions. Attestation Agent error (CONFIGRATION_ERROR)
The existence check for the specified user in the event of an authentication error has failed.
016-548 Attestation Agent error 548 The domain user reference login name or the reference password of the ApeosWare Authentication
[Error Type] Agent domain is incorrect.
Job Fail [Corrective Actions]
[Fault Content] Set the domain user reference login name or the reference password of the ApeosWare Authentica-
tion Agent domain to the correct items.
Attestation Agent error (UNREGISTERED_DEVICE)
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
[Detection Conditions] info9 or xxx.tgz log and the network log and contact Support G for instructions.
The information of the machine that is performing the authentication operation is not in the database 2.5.1 Log collection/extraction tool function explanation
(GetUserInformation method only).
The device is not registered in the ApeosWare Authentication Agent.
[Corrective Actions] 016-555 Attestation Agent error 555
Register the device in the ApeosWare Authentication Agent. Refer to the ’ApeosWare Authentica- [Error Type]
tion Agent User Guide’ for solutions. Job Fail
Attestation Agent error (SERVICE_ISNOT_WORKING)
Timed out when connecting to the authentication server.
016-553 Attestation Agent error 553 The ApeosWare Authentication Agent cannot connect to the database or the Active Directory.
Job Fail Check that the ApeosWare Authentication Agent can connect to the database or the Active Direc-
[Fault Content] tory.
Attestation Agent error (VERSION_MISMATCH) Refer to the ApeosWare Authentication Agent User Guide for solutions.
[Detection Conditions] If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
The version information written in the SOAP Header cannot be understood. The ApeosWare
Authentication Agent does not support the version of the device interface. 2.5.1 Log collection/extraction tool function explanation
The version of the ApeosWare Authentication Agent needs to be upgraded. 016-556 Attestation Agent error 556
Check that the machine is a product that is supported by the upgraded version of the ApeosWare [Error Type]
Authentication Agent. Job Fail
Attestation Agent error (SERVICE_IS_PROCESSING)
Timeout during database processing.
016-554 Attestation Agent error 554 Error has occurred in the database that the ApeosWare Authentication Agent is connected to due to
[Error Type] overloading.
Wait for a while before authenticating again as the service is overloaded.
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If that did not solve the problem, check the ApeosWare Authentication Agent. [Detection Conditions]
Refer to the ApeosWare Authentication Agent User Guide for solutions. When performing the Remote Download, an invalid value is set in the required system data.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the [Corrective Actions]
Check that all system data that must be set to perform the Remote Download have been properly
set.
Example: Check the server settings corresponding to the IP mode, etc.
016-557 Attestation Agent error 557
[Error Type] 016-560 Attestation Agent error 560
Attestation Agent error (INTERNAL_ERROR) [Fault Content]
[Detection Conditions] Attestation Agent communication error
Other error has occurred in attestation. [Detection Conditions]
An internal error has occurred in the ApeosWare Authentication Agent. A communication error has occurred between the ApeosWare Authentication Agent and the
[Corrective Actions] machine.
Check the ApeosWare Authentication Agent. [Corrective Actions]
Refer to the ApeosWare Authentication Agent User Guide for solutions. 1. Check that the network cable is connected and check the settings of the Authentication Agent func-
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the tion.
info9 or xxx.tgz log and the network log and contact Support G for instructions. 2. If DNS address of the Server is set as the Server name/IP address of the ApeosWare Authentication
2.5.1 Log collection/extraction tool function explanation Agent in the printer function settings list, check that DNS is enabled.
016-558 Attestation Agent error 558 016-562 ADetected user duplication, in a cert agent
Job Fail Job Fail
Attestation Agent error (MISC_ERR) Authentication Agent error * Duplicate IDs were detected at ICCG external authentication
The machine has received an unknown error from the ApeosWare Authentication Agent. Two or more entries with the same IC card information were found in the temporary user DB of
[Corrective Actions] Active Directory or Authentication Agent.
Turn the power OFF then ON. [Corrective Actions]

If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the Make corrections so that the temporary user entries of the Active Directory or Authentication Agent
info9 or xxx.tgz log and the network log and contact Support G for instructions. do not have the same IC card information.
2.5.1 Log collection/extraction tool function explanation If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions.
016-559 Remote Download parameter error
[Error Type]
016-563 ImageLog Memory Full (Exp. Kit)
Job Fail
[Error Type]
[Fault Content]
Job Fail
Remote Download Parameter Error
[Fault Content]
Impossible to continue with the Job because the Image Extension Kit has insufficient memory
When the system data ’Log/Image Creation Guarantee Level’ is set to ’High’, the Image Extension Job Fail
Kit has insufficient memory. [Fault Content]
[Corrective Actions] NVM Backup/Restore condition error
Set the image quality to ’Normal’. [Detection Conditions]
• During backup, the FW download file that has the same version as the machine cannot be found.
• During restore, the machine configuration during backup and restore does not match. Therefore, the
restore cannot be performed.
• At an attempt to restore a specific backed-up file, a backed-up file for another device or a wrong
016-564 Remote Download Server Authentication Failed backed-up file has been selected.
Job Fail • During backup, save the FW download file into the ’dwld’ directory in the USB memory, plug it into
the machine, and then perform the backup.
[Fault Content]
• During restore, use the same IOT and IIT ROM versions as those during backup. When performing
Remote Download Server Authentication Error restore using a USB backup file, also use the same HDD configuration.
[Detection Conditions] • If there is no HDD, use the same ESS ROM versions as well. If the same configuration cannot be
When accessing the Remote Download server, an authentication error notification was issued from attained, delete the backup file from the panel.
the server. • If the problem occurred at an attempt to restore a backed-up file from an external place, check that
[Corrective Actions] the ESS/IIT/IOT/FAX ROM version is still the same as the version used when the backed-up file
was created. Furthermore, check the device is the same as the one that generated the backed-up
Check that the correct user name and password was specified when accessing the Remote Down-
file.
load server.
problem has occurred and contact the support department for instructions. 016-567 Backup Capacity Full
2.5.1 Log collection/extraction tool function explanation [Error Type]
Job Fail
016-565 Backup Restore Error [Fault Content]
[Error Type] NVM data to back up is over the capacity of the destination to save it.
[Fault Content] • The backup destination has insufficient capacity.
Backup/Restore Error • The memory is not enough for data-to-back-up to be encrypted.
• When performing backup, there is no backup storage destination. • Before performing the HDD backup, delete existing backup files through the panel to increase the
• When performing restore or deletion of backup files, there are no backup files. capacity.
[Corrective Actions] • Before performing USB backup, delete the backup files in the USB memory through the panel, or
use a PC to delete unnecessary files in the USB memory to increase the capacity.
• For USB backup, check that the USB Memory is properly installed. If the problem persists, use a PC
to check the USB memory for a ’backup’ directory. If it is not there, create it.
• When performing restore or deletion of backup files from the USB backup file, check that the USB 016-568 Backup Restore Failed
Memory is properly installed. [Error Type]
Job Fail
016-566 Backup Restore Condition Error [Fault Content]
NVM data could not be backed up or restored for some reason.
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• An HDD access error has occurred. job
• A USB Memory access error has occurred. [Fault Content]
• The backup file was corrupted during restore. XPIF parameter mismatch.
• An unexpected error has occurred. [Detection Conditions]
[Corrective Actions] Decomposer detects job ticket has instructed Device to do what is inconsistent with device spec.
• Format the HDD before performing HDD backup. [Corrective Actions]
• Before performing restore using the HDD backup file, delete backup files through the panel. If the
Check for a mismatch between parameters specified by job ticket, correct the parameters and then
problem persists, format the HDD. resend the job.
• For USB backup, check that the USB Memory is properly installed. If the problem persists, use a PC
to format the USB Memory.
• When performing restore using USB backup files, check that the USB Memory is properly installed. 016-572 Job ticket media error
If the problem persists, use the panel or a PC to delete the backup files. [Error Type]
• If the problem still persists, use a PC to format the USB Memory. job
[Fault Content]
016-569 Attestation Agent error 569 XPIF media conversion error.
Job Fail Decomposer detects paper whose properties are specified by job ticket cannot be recognized as
[Fault Content] paper (size/type/color) supported by device.
Attestation Agent errors other than listed previously [Corrective Actions]
[Detection Conditions] Check that the device that receives data can print it onto paper whose properties (size/type/weight/
color/punched) are specified by job ticket.
Errors related to the functions of the Authentication Agent other than listed previously.
016-573 Job ticket parse error
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the [Error Type]
info9 or xxx.tgz log and the network log and contact Support G for instructions. job
2.5.1 Log collection/extraction tool function explanation [Fault Content]
XPIF Interpret error.
016-570 Job ticket out of memory [Detection Conditions]
[Error Type] XPIF Parser has received and processed job ticket that has syntax impossible to interpret.
job [Corrective Actions]
[Fault Content] Ensure the following: software is properly installed on client that generates job ticket; operational
XPIF memory is short. requirements are met; and software version matches device version.
XPIF Parser detects ’out of memory’ while interpreting job ticket. 016-574 Host name solution error in FTP
Increase memory size for job ticket on UI Panel, restart MC, and then run the job. Job Fail
[Fault Content]
016-571 Job ticket wrong param Unable to resolve hostname during FTP scan
Failed to resolve the hostname (server name) during the DNS access before connecting to the FTP 016-577 Problem in FTP service
Server. DNS library call error.
[Error Type]
[Corrective Actions] Job Fail
1. Check the connection to the DNS.
[Fault Content]
Or, check whether the destination server name has been registered in the DNS.
Problem with the FTP service
has occurred and contact the Support G for instructions. [Detection Conditions]
2.5.1 Log collection/extraction tool function explanation Failed to connect to the FTP service of the destination server.
016-575 DNS server un-sets up in FTP Take any one of the following actions:
– Check that the FTP service of the Server is operating.
[Error Type]
– Check that the FTP port number of the Server matches the FTP port number that is set on the
Job Fail
machine.
[Fault Content] If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
The DNS server was not set during FTP scan has occurred and contact the Support G for instructions.
[Detection Conditions] 2.5.1 Log collection/extraction tool function explanation
Before connecting to the FTP server, the DNS server was detected to be not set. DNS library call
error. 016-578 Login name or a password error in FTP
1. Set the DNS address.
Job Fail
Or, set the destination server address using IP address.
[Fault Content]
FTP scan login name or password error
2.5.1 Log collection/extraction tool function explanation [Detection Conditions]
The USER./PASS command in this machine has failed after connecting to the FTP Server. There
are problems with the login name or password.
016-576 Server connection error in FTP
[Error Type] 1. Check that the login name (user name) and password are correct.
Job Fail If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
[Fault Content] has occurred and contact the Support G for instructions.
Problem with connection to server during FTP scan 2.5.1 Log collection/extraction tool function explanation
Failed to connect to the FTP server. 016-579 Scanning picture preservation place error in FTP
1. Check that network communication between the transfer destination FTP server and this machine is Job Fail
available. For example, check the following:
[Fault Content]
• Check that the Server IP address is correct.
Problem with scanned image storage destination of FTP Scan
• Check the connection of network cables.
has occurred and contact the Support G for instructions. When moving the image storage destination after connecting to the FTP server, failed to move to
the RepositoryPath. There are problems with the scanned image data storage destination.
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[Corrective Actions] 2. Check that the storage destination has enough free space.
1. Check that the scanned image storage destination on the FTP scan server is correct. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
016-580 File name acquisition failure from FTP server
[Error Type]
016-583 Lock folder creation failure in FTP
Job Fail
[Error Type]
[Fault Content]
Job Fail
Unable to obtain file name/folder name on the FTP scan server
[Fault Content]
Failed to create an FTP scan lock folder
The NLST command has failed when obtaining the file/folder name on the server after connecting to
the FTP server. [Detection Conditions]
[Corrective Actions] When creating a lock folder in the server after connecting to the FTP server, the lock folder creation
has failed.
1. Check the access right to the FTP scan server.
has occurred and contact the Support G for instructions. 1. When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.
2. Check that the specified name is a folder name that can be created in the storage destination.
3. Check whether a folder with the same name as the specified name already exists.
016-581 File name suffix limit over in FTP 4. Check that the storage destination has enough free space.
[Error Type] If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
Job Fail has occurred and contact the Support G for instructions.
[Fault Content] 2.5.1 Log collection/extraction tool function explanation
The FTP scan file name/folder name suffix has exceeded the limit
[Detection Conditions] 016-584 Folder creation failure in FTP
When determining the file/folder name in the server after connecting to the FTP server, the file [Error Type]
name/folder name suffix exceeded the limit. Job Fail
1. Change the file name/destination folder. Else, move or delete the files in the destination folder.
Failed to create an FTP scan folder
When creating a folder in the server after connecting to the FTP server, the folder creation has
failed.
016-582 File creation failure in FTP 1. Check that the specified name is a folder name that can be created in the storage destination.
[Error Type] 2. Check whether a folder with the same name as the specified name already exists.
Job Fail 3. Check that the storage destination has enough free space.
Failed to create an FTP scan file has occurred and contact the Support G for instructions.
When creating a file in the server after connecting to the FTP server, the file creation has failed.
[Corrective Actions] 016-585 File delete failure in FTP
1. Check that the specified name is a file name that can be created in the storage destination
[Error Type] 016-588 Data write-in failure to FTP server
Failed to delete an FTP scan file [Fault Content]
[Detection Conditions] Failed to write data into the FTP scan server
When deleting a file in the server after connecting to the FTP server, the deletion has failed. [Detection Conditions]
[Corrective Actions] Failed to write data into the server after connecting to the FTP server.
1. Check the access right to the server. [Corrective Actions]
1. Check that the storage destination has enough free space.
016-586 Lock folder delete failure in FTP
[Error Type] 016-589 Data read failure from FTP server
Failed to delete an FTP scan lock folder [Fault Content]
[Detection Conditions] Failed to read data from the FTP scan server
When deleting a lock folder in the server after connecting to the FTP server, the deletion has failed. [Detection Conditions]
[Corrective Actions] Failed to read data from the FTP server after connecting to the FTP server during scanner (Save to
1. Check the access right to the server. PC) FTP transfer.
2. When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the [Corrective Actions]
job.
Check whether there is access right to the FTP server and grant the proper rights.
has occurred and contact the Support G for instructions. has occurred and contact the Support G for instructions.
2.5.1 Log collection/extraction tool function explanation 2.5.1 Log collection/extraction tool function explanation
016-590 Data reading failure from FTP server
016-587 Folder delete failure in FTP
[Error Type]
Job Fail
[Fault Content]
[Fault Content] ’Prohibit Overwrite’ is selected for FTP scan ’File Name Conflict’
Failed to delete an FTP scan folder
[Detection Conditions] Unable to save a file after connecting to the FTP server during scanner (Save to PC) FTP transfer
When deleting a folder in the server after connecting to the FTP server, the deletion has failed. because ’File Name Conflict’ is set to ’Cancel Job’.
1. Check the access right to the server. Set ’File Name Conflict’ to other than ’Cancel Job’.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions. has occurred and contact the Support G for instructions.
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[Error Type]
016-591 FTP scan filing policy injustice Job Fail
Job Fail The TYPE command has failed during FTP scan (Network error)
Incorrect FTP scan filing policy (when additional items are selected) The TYPE command has failed after connecting to the FTP server. (Network error)
Incorrect filing policy (when additional items are selected) was detected after connecting with the Repeat the operation.
FTP server. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
[Corrective Actions] has occurred and contact the Support G for instructions.
1. When ’Add’ is selected for ’File Name Conflict’, check that the file format is not set to Multi-page.
016-592 NEXTNAME.DAT file access error in FTP 016-595 PORT command failure in FTP
Job Fail
Job Fail
NEXTNAME.DAT file access error during FTP scan The PORT command has failed during FTP scan (Network error)

The PORT command has failed after connecting to the FTP server. (Network error)
An error has occurred when accessing the NEXTNAME.DAT file after connecting to the FTP server
during scanner (Save to PC) FTP transfer. [Corrective Actions]
[Corrective Actions] Repeat the operation.
1. When ’Add’ is selected for ’File Name Conflict’, check that the NEXTNAME.DAT file is correct. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions. 2.5.1 Log collection/extraction tool function explanation
016-596 CDUP command failure in FTP
016-593 Internal error in FTP Scan [Error Type]
[Fault Content] The CDUP command has failed during FTP scan (Network error)
An internal error has occurred during FTP scan [Detection Conditions]
[Detection Conditions] The CDUP command has failed after connecting to the FTP server. (Network error)
A Redirector internal error has occurred after connecting to the FTP server. [Corrective Actions]
[Corrective Actions] Repeat the operation.
Repeat the operation. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
has occurred and contact the Support G for instructions. 2.5.1 Log collection/extraction tool function explanation
016-597 Same name file exists in FTP servcer
016-594 TYPE command failure in FTP
[Error Type] 1. Reduce a send parameter of resolution (image-to-send quality) and resend the job.
Job Fail 2. Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)
[Fault Content] 3. Change ’’max message size’’ to a larger value. (10MB recommended as default)
If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of
The process was cancelled since a file (folder) with the same name exists during FTP scan (Credit-
Mutuel specifications) it and contact the Support division for instructions.
The process was cancelled because a file/folder with the same name was detected after connecting
to the FTP server. (CreditMutuel specifications) 016-600 KO Authentication Locked
Perform the same operation again without multiple machines accessing the same folder in the same History
server. [Fault Content]
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem Logged by incorrect KO authentication detection (Detects NG in continuous KO authentication).
The no. of continuous KO authentication errors reached the setting value of the System Data ’KO
Authentication Continuous Error Maximum Count (NVM:700-563)’.
016-598 Email message size over [Corrective Actions]
[Error Type] Only record the data to the history.
job
[Fault Content] 016-601 Illegal Access Detection
Email message size is over spec.
[Error Type]
[Detection Conditions] History
In paginating, mail data size per page exceeds system data ’max message size’.
[Fault Content]
[Corrective Actions] Illegal trespassing detected (Identification/authentication error due to KO/CO User ID NG Or Pass-
Perform the following: word NG).
1. Reduce a send parameter of resolution (image-to-send quality) and resend the job. [Detection Conditions]
2. Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)
The no. of authentication errors (CO/KO inclusive) within the specified time reached the setting
3. Change ’’max message size’’ to a larger value. (10MB recommended as default) value of the System Data ’Authentication Error Maximum Count (NVM:700-564)’.
If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of [Corrective Actions]
it and contact the Support division for instructions.
Only record the data to the history.
016-603 HDD not found Fail

016-599 Email message size over
[Fault Name]
[Error Type]
HDD not found Fail
job
[Error Type]
[Fault Content]
Record
Email message size is over spec.
[Fault Content]
The HDD is not detected.
In paginating, mail data size per page exceeds system data ’max message size’.
Although the HDD was connected in the previous Power ON, now it cannot be detected.
Perform the following:
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(No User intervention needed) Repair the connection fault.
016-604 Created debug-log by System 016-607 Cont-UI Cable Connection Fail

[Fault Name] [Fault Name]
Created debug-log by System Cont-UI Cable Connection Fail
Record Record
Debug Log Auto Creation by System Cont-UI Cable Connection Fail
1. When the power is turned OFF and a debug log is automatically created during job execution Fault in the connection with the UI Cable is detected by the controller.
2. When the power is turned ON and a debug log is automatically created while the power is turned [Corrective Actions]
OFF and the Power OFF Sequence is not executed
Repair the connection fault.
Collect the debug log if necessary.
016-608 Cont-MCU Cable Connection Fail
[Fault Name]
016-605 Created debug-log by ExtCont Cont-MCU Cable Connection Fail
Created debug-log by ExtCont Record
Record
Cont-MCU Cable Connection Fail
Debug Log Auto Creation by ExtCont
Fault in the connection with the MCU Cable is detected by the controller.
When a debug log is created by a request from an external DFE such as DocuSP
Repair the connection fault.
Collect the debug log if necessary.
016-609 PCI Option No Support Device Fail
[Fault Name]
016-606 Cont-BP Cable Connection Fail PCI Option No Support Device Fail
Cont-BP Cable Connection Fail
Record
Record PCI Option No Support Device Fail
Cont-BP Cable Connection Fail
Unknown PCI Option is detected by the controller.
Fault in the connection with the back plane is detected by the controller.
Remove unknown PCI Option.
016-610 PCIEX Option No Support Device Fail 2.5.1 Logging/Extraction Tools Functional Instructions
[Fault Name]
PCIEX Option No Support Device Fail 016-701 Out of ART EX Memory
Record Job Fail
PCI EX Option No Support Device Fail Insufficient PLW Decomposer Memory
Unknown PCI Ex Option is detected by the controller. An insufficient memory was detected while using the ART EX.
Remove unknown PCI Ex Option. Perform the following procedures in sequence:
1. Increase the allocated memory of the ART EX. (In some cases, actual memory must be
increased)
016-611 SD Card Connection Fail 2. Change the print mode. (Example: High Quality mode -> Normal mode)
[Fault Name] 3. Lower the resolution.
SD Card Connection Fail 4. Set [Page Print mode] to [Enabled].
[Error Type] 5. Execute [Image Compression] in the [Graphics] tab of the printer driver.
Record If the problem persists, perform the following procedure to repair it.
SD Card Connection Fail
[Detection Conditions] 016-702 Out of Page Buffer
SD Card not inserted is detected by controller. [Error Type]
Insert SD Card. [Fault Content]
016-700 Password is under minimum figures Not able to compress any page due to insufficient Print Page Buffer
job Not a single page could be compressed.
[Fault Content] Insufficient Print Page Buffer was detected.
The number of digits used for the password for security and authentication prints is less than the [Corrective Actions]
minimum. 1. Set [Print Mode] to [High Speed] and reduce the print resolution before retrying the operation.
[Detection Conditions] 2. Increase the memory to increase the page buffer.
The number of password digits for the job received is less than the minimum. 3. Retry the operation in [Print Page Mode]. (PLW Decomposer (=ART-EX) only)
*Enable setting the minimum number of password digits for a security print and an authentication For [Print Page Mode], refer to the printer driver online help.
print in order not to store any job for which a less-than-minimum number of password digits are If the problem persists, perform the following procedure to repair it.
entered.
Use a minimum or larger number of password digits for the job to print out.
016-703 Email To Invalid Box
Seeing the following, collect a info9 or xxx.tgz log and a network log, and contact the support divi- [Error Type]
sion for instructions. Job Fail
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In receiving E-Mail/Fax/Internet FAX, an invalid (not setup) mailbox no. is selected. 1. Although the machine was set to store scanned documents into a Mailbox, the Scanner Kit or E-mail
[Detection Conditions] Kit option was not installed.
2. The Printer Driver for this machine was not used.
Even if there are no options such as Internet FAX and Scan To E-Mail, this fault occurs in normal
Fax receiving and sending. # Not for HDD standard machines but for machines with options #
Here is detailed description. 3. A Secure Print, Mailbox Print, Auditron Print, or Private Print job was received without the Functional
Expansion Kit installed.
1. In Fax/Internet FAX sending, a malibox is to be used in the machine for Fax communications,
but the mailbox could not be set up. [Corrective Actions]
2. In receiving Email/Fax/Internet FAX no mailbox or an invalid mailbox is detected, and a job is For 1, press the <All Services> button and check whether [Scanner (Scan to Mailbox)] is displayed.
over. If it is displayed, check whether scanned documents can be stored into a Mailbox. If documents can-
[Corrective Actions] not be stored into the Mailbox, install the Scanner Kit or E-mail Kit option.
Perform the following: For 2, use the Printer Driver for this machine.
1. Check whether a selected mailbox is set up. If not, set it up. # Not for HDD standard machines but for machines with options #
2. Ask the sender to send E-Mail/Fax/Internet FAX to a valid mailbox. For 3, check whether the Functional Expansion Kit is installed in this machine. When the Functional
Expansion Kit is not installed:
If this does not resolve the problem, perform the following.
– If the function is not used, set [Hard Disk] in the [Options] tab to [Not Available] at the Printer
3. Replace the FMO (the IF Board for Fax).
Driver.
If this does not resolve the problem, it then indicates that the HDD can be defect. Perform the
– To use the function, install the Functional Expansion Kit.
following in order.
When the Functional Expansion Kit is installed:
Set [Hard Disk] in the [Options] tab to [Available] at the Printer Driver.
1. Check whether the options required for mailbox storage are installed.
Required options: up to DMP5 - Scanner Kit; DMP6 or later - Scanner Kit or E-mail Kit.
016-704 Mailbox is Full OF-09 Common Job Fail
[Error Type] OF-10 HDD Job Fail
Job Fail
[Fault Content] 016-706 Max. User Number Exceeded
The system detected that a mailbox was full (it exceeded the maximum no. of documents per box) [Error Type]
and aborted a job.
Job Fail
[Fault Content]
FULL status was detected at HD access and a job was aborted.
The system detected that a job exceeded the maximum no. of users for Secure and Sample Prints
[Corrective Actions] and aborted the job.
Delete unnecessary documents and then repeat the operation. [Detection Conditions]
FULL status was detected at HD access and a job was aborted.
Delete unnecessary documents/users and print again.
016-705 Secure Print Fail If the problem persists, perform the following procedure to repair it.
Job Fail
[Fault Content] 016-707 Sample Print Fail
Unable to perform Secure Print/Mailbox Print/Pay for Print Storing from the Printer Driver. [Error Type]
Unable to store scanned documents into a Mailbox.
Job Fail
[Fault Content] Syntax error, undefined command
Sample Print Unavailable Parameter error
(Does not satisfy the conditions for Sample Print due to HD not installed/HD error etc.) Decomposer internal error, etc.
Storage cannot be done without a HDD. This error occurs when some parts of the created print file are missing or abnormal. In parallel con-
nection, check it according to the procedures given below.
Registration for Sample Print failed.
1. Set [Parallel Bi-Directional Communication] to [OFF] in the printer driver.
2. Set a longer time for [Auto Output Time] by selecting [Port Settings]>[Parallel] in CWIS.
Remove the conditions that disable Sample Print.
3. Replace the parallel cable.
Check whether the HDD is installed.
4. If a long parallel cable is used, use a short cable (genuine) and try printing again.
If the problem has occurred at installation, check whether the operations for Sample Print are cor-
5. Change the BIOS settings in the PC. (Change the current parallel port settings to others.)
rect. If the problem persists, perform the following procedure to repair it.
6. Change the power supply outlet (socket).
In network connection, connect the PC with the printer for checking.
016-708 HD Full by Annotation/Watermark image
[Error Type]
016-710 Delayed Print Fail
Job Fail
[Error Type]
[Fault Content]
Job Fail
Full During Annotation/Analog Watermark Image Storage
[Fault Content]
Delayed Print Fail
When an Annotation/Watermark image was to be stored in the HDD, Full status was detected and
the job was aborted. [Detection Conditions]
[Corrective Actions] Process conditions for Delay Print were not met.
1. Cancel Annotation/Watermark and repeat the operation. [Corrective Actions]

2. Reduce the no. of document pages. In Mixed Size mode, only a single size is available. Check whether the HDD is installed.
3. For printing Stored Document, delete unnecessary documents from the HDD and repeat the opera- 1. (If HDD is installed or HDD is full, free up the HDD capacity.)
tion. 2. If Secure Print/Proof Print or Knowledge Storage Print is specified, disable them.
4. Expand the capacity of the HDD partition of the relevant service. 3. Reduce the Delay Print jobs waiting to 100 jobs or less.
If the problem persists, perform the following procedures in sequence to repair it. If the problem has occurred at installation, check whether the operations are correct.
OF-09 Common Job Fail If the problem persists, perform the following procedures in sequence to repair it.
OF-02 HDD System Fail OF-09 Common Job Fail
016-709 ART EX Command Error
[Error Type] 016-711 Email transmission size limit over
PLW Command Error [Fault Content]
Error Detected By PLW Decomposer The size of data to send exceeds the system data value (before connection to the server).
An ART EX command error occurred during PLW processing.
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016-xxx FIP 2-218 Ver.1.2

During Internet FAX or sending mail designated for forwarding, the send module (Redirector) Job Fail
attempted to send data exceeding the System Data [Upper Limit of Data Size for Scan to E-mail] to [Fault Content]
the internet.
Box not opened error was detected during data storage in a Mailbox.
NOTE: The same system data is also referenced in case of Scan to E-mail. It is detected during [Detection Conditions]
image storage in 016-985.
The mailbox specified for the job does not exist.
1. Reduce the resolution level, which is a transmission parameter, and resend the job. Open the appropriate mailbox and try again.
2. Reduce the magnification ratio, which is a transmission parameter, and resend the job. (e.g. A3 to If the problem persists, perform the following procedure to repair it.
A4)
3. Through the System Settings window on the UI panel, change [Data Size Upper Limit]. (Default
2MB recommended)
016-715 ESCP Form Invalid Password
016-712 Under PANTHER Capacity (I-Formtter) [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
Unable to access ESCP Form because ESCP Form password did not match
[Fault Content]
Capability of Panther Deteriorated
Incorrect password was input when attempting to use ESCP form. Job is aborted.
Capability of Panther in Scan service was deteriorated (I-Formatter).
Input the correct password to use ESCP Form.
Increase the resolution or enlarge the scan area.
016-716 TIFF Data Overflow
016-713 Security Box Password Error [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
The files to be spooled in the TIFF exceeded the disk capacity.
[Fault Content]
Password check error was detected during data storage in a Mailbox.
The system detected that the files to be spooled in TIFF exceeded the disk capacity.
Though the Mailbox specified for the job exists, the password set in the specified Mailbox and the
password specified for the job do not match. Install the HDD or increase the capacity of the HDD.
[Corrective Actions] If the problem persists, perform the following procedures in sequence to repair it.
Set a correct password and try again.
016-717 Fax/Internet FAX Send Result Not Found
016-714 Security Box is not Enable [Error Type]
Job Fail
The Fax/Internet FAX Send Result Information is not saved in the Cont Increase the PCL memory size. Increasing the memory for the whole system will increase the mem-
[Detection Conditions] ory to be allocated to the Decomposer in some measure.
UI settings or other ways cannot explicitly increase the PCL memory.
Failed attempt to create ’Unsent Report’ or ’Monitor Report’ because the ’Send Result Data’ that is
required to create the report is not stored in the memory/HDD of the device. Therefore, if a job is aborted due to insufficient memory when the memory has been increased to
– HDD Full due to an Internet FAX document send with size exceeding the partition C size (2GB the maximum capacity, change the printer driver settings to see if printing becomes available.
or 4GB), resulting in the ’Internet FAX Send Result Data’ being unable to be stored. If the problem persists, perform the following procedure to repair it.
– Over 200 jobs were executed since the last selected Output Report job, resulting in the ’Inter- OF-09 Common Job Fail
net FAX Send Result Data’ being overwritten.
[Corrective Actions] 016-720 PCL Command Error
• Split any Internet FAX documents that would exceed 2GB in document storage size into several [Error Type]
jobs and control the usage amount of memory, HDD, etc.
Job Fail
• If there is a large amount of Scanner/Internet FAX documents being processed, please wait until the
other scanner/Internet FAX jobs are completed before performing your Scanner/Internet FAX job. [Fault Content]
• Do not perform over 200 jobs in between the end of the job that you want to output the report for PCL Command Error
until the actual report output operation. Error Detected By PCL Decomposer
OF-09 Common Job Fail A PCL command error occurred during PCL processing.
016-718 Out of PCL6 Memory Cancel the job and execute the command again.
Job Fail OF-09 Common Job Fail
[Fault Content]
Insufficient PCL6 Decomposer Memory 016-721 Other Error
Insufficient memory was detected while using PCL6. Job Fail
As the PLW memory is fixed, decreasing the resolution may reduce the PLW memory. (Only when An unexpected error occurred during printing at the PLW decomposer.
PLW is enabled) [Detection Conditions]
An unexpected error occurred during printing.
• Paper types cannot be determined because all the settings for [Custom Paper Priority] are set
to [Disabled] in CWIS, etc.
016-719 Out of PCL Memory • This ia an error that is not related to ART system commands/forms.
[Error Type] • ESCP command error.
• Incorrect control code from the input stream, etc.
Job Fail
Insufficient PLW Decomposer Memory Make settings for [Custom Paper Priority] in CWIS, etc.
An insufficient memory was detected while using the PCL.
016-722 Job cancel by staple position NG

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016-xxx FIP 2-220 Ver.1.2

Job Fail
[Fault Content] 016-725 B-Formatter Library Image Conversion Error
The job is cancelled because the staple position or paper size is not available. [Error Type]
Staple position that is not supported by this machine or a paper size that is not supported by the Fin- [Fault Content]
isher was specified.
An error has occurred in the B-Formatter during the image conversion of scanned document to Fax
[Corrective Actions] sending document
Set the Staple reference point, paper size, etc. of the Print Data that is sent to the printing section to [Detection Conditions]
be the ones that can be processed by the machine.
An error has occurred where the Mailbox document cannot be converted to Facsimile Data when
Furthermore, check the system at the client side. Job Flow function of the machine is used to send the scanned documents stored in the Mailbox to
If the problem persists, perform the following procedure to repair it. the Facsimile Device.
Do not use the Job Flow function.
016-723 Job cancel by punch position NG On the Facsimile selection screen of the machine, specify to directly scan the document and send it
to the Facsimile recipient.
[Error Type]
Job Fail
[Fault Content]
The job is canceled due to impossible Punch position, paper size, etc
016-726 PDL Auto Switch Fail
Punch position that is not supported by this machine or the paper size that is not supported by the
[Fault Name]
Finisher was specified. PDL Auto Switch Fail
Set the Punch reference point, paper size, etc. of the Print Data that is sent to the printing section to Job
be the ones that can be processed by the machine. [Fault Content]
Furthermore, check the system at the client side. <Auto Judgment Error>
If the problem persists, perform the following procedure to repair it. Auto SW Auto Judgment failed.
OF-09 Common Job Fail [Detection Conditions]
Print Language Auto Judgment Fail (Does not occur in devices with PCL5/ESCP.) )
016-724 Complex Position Error of Staple and Punch Although Print Mode is set to [Auto], print language cannot be automatically selected.
[Error Type] 1. Postscript data is sent when Adobe PostScript 3 Kit (Option) is not installed.
Job Fail 2. HP-GL/2, 201H, PCL data is sent when Emulation Kit (Option) is not installed, and Print Mode
is set to [Auto].
[Fault Content]
Job Canceled Due To Invalid Combination of Staple and Punch Positions
Fix and select the decomposer from the Operation Panel or with a command.
For 1., install Adobe PostScript 3 Kit.
Invalid conditions that disable Staple and Punch have been set when both Staple and Punch were
For 2., install emulation kit.
specified using CWIS or Box Job Flow (instruction manual) for printing from Mailbox and invalid
binding positions such as Left Double Staple and Right Punch were set. If the problem still persists, perform the following:
Change settings so that the same blinding position (same side of output paper) is specified.
If the problem persists, perform the following procedure to repair it. 016-727 0-page document is unstorable in a MailBox.
[Error Type] 016-730 Unsupported ART Command
The 0 page condition is detected in the Print job Mailbox storage. [Fault Content]
[Detection Conditions] ART Command Error
The P-Formatter attempted to store a 0 page document into the Mailbox, but the job is canceled [Detection Conditions]
because 0 page documents cannot be stored.
[ART Command Error]
[Corrective Actions] A command not supported by the ART was detected.
Do not allow the Print Result that is to be stored in the Mailbox to be 0 page.
If Paper Saving is ’ON’, turn it ’OFF’ and print again. Check that the printed document is not a blank
paper, and input some text if it is blank.
016-731 Invalid TIFF Data
016-728 Unsupported TIFF Data [Error Type]

[Fault Content] Invalid TIFF Data
Unsupported TIFF Data [Detection Conditions]
[Detection Conditions] [Incorrect TIFF file]
The TIFF data is broken or discontinued halfway.
[Incorrect TIFF file]
The data contains a Tag that is not set in the Image File Expansion Library. [Corrective Actions]
[Corrective Actions] Send data again.
Explain to the customer that the TIFF file is not supported. If further checking is required, contact
Support G for checking. OF-09 Common Job Fail
016-729 TIFF Data Size too Big 016-732 Form not registerd
Job Fail Job Fail
The files to be spooled in the TIFF exceeded the disk capacity. [Form Overlay Error]
[Detection Conditions] Data itself is not printed when the form specified is not registered in emulation.
[Incorrect TIFF file] [Detection Conditions]
The specified settings exceed the upper limit of the valid no. of colors and pixels. The decomposer detected that the form specified is not registered.
Correct the valid range. Send the form data again.
If the problem persists, perform the following procedure to repair it. If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail OF-09 Common Job Fail
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016-xxx FIP 2-222 Ver.1.2
016-733 Destination address resolution error The system attempted to output the Job Template List while the Job Template was being updated.

Job Fail Perform the operation again after the Job Template update completes.
[Fault Content]
A failure to resolve a P2P address problem (before connection to the server)
1. When E-mails are sent using Peer-to-peer communication, an IP address could not be obtained
016-736 Remote directory lock error
from the text on the right side of @ in the destination E-mail address. [Error Type]
2. When E-mails are sent using Peer-to-peer communication, DNS cannot be resolved with the text on Job Fail
the right side of @ in the destination E-mail address as FQDN. [Fault Content]
[Corrective Actions] Repository Lock Error
1. Check if the destination address has been entered properly. [Detection Conditions]
2. Set a correct DNS server address. Creation of Lock directories has failed.
If the problem persists, perform the following procedures in sequence to repair it.
1. Delete any existing lock directories (*.LCK) in the transfer destination manually and then execute
2.4 NET System Fault Check the job again.
2.4.5 Network-Related Details Check Flow 2. Make correct settings for the permissions to the transfer destination directories.
3. Secure a disk capacity if the HDD for the transfer destination directory is full.
016-734 Simple transmittion report invocation error If the problem persists, perform the following procedure to repair it.
Job Fail
[Fault Content] 016-737 Remote lock directory remove error
Simple Destination Result Report Output Error [Error Type]
1) Simple Destination Result report output has failed. [Fault Content]
[Corrective Actions] Lock Directory Deletion Error
1. Set [Receive via SMTP] for E-mail receive setting on the sending device. [Detection Conditions]
2. Remove the restriction on receiving E-mails from a self-domain in the receivable domain list if any. Failed to delete the Lock directory. Power was turned OFF in the middle of FTP transfer because
If the problem persists, perform the following procedures in sequence to repair it. the CDI cable was disconnected or the Reset SW of DFE was pushed
2.4 NET System Fault Check Delete any existing lock directories (*.LCK) in the transfer destination manually and then execute
2.4.5 Network-Related Details Check Flow the job again.
016-735 Updating Job Templete OF-09 Common Job Fail
[Error Type]
Job Fail 016-738 PS Booklet Illegal OutPut Size
Error During Updating Job Template Job Fail
[Updating Job Template] Invalid Paper Size for PS Booklet Print
[Detection Conditions] • The machine did not transit to Download Mode because it detected ’User Operation in Progress’.
The specified paper size is invalid. (The machine remains in the ’User Operation in Progress’ state for 1 minute after panel operation
was completed)
Specify the paper size that allows booklet printing.
• Cancel the Download Prohibited mode and check that the jobs have completed before retrying the
If the problem persists, perform the following procedure to repair it. operation. Check that the ’Communicating’ LED is OFF.
OF-09 Common Job Fail • After completing a panel operation, wait for 1 minute or longer before starting the download opera-
tion.
016-739 PS Booklet Document Output Missmatch If the problem persists, carry out the following procedure:
[Error Type] Cancel the Download Prohibited mode (set SysData:700-420 to 0) before retrying the operation.
Job Fail
PS Booklet Document/Output Paper Mismatch
016-742 Download Data Product ID Mismatch
The combination of the specified document/paper sizes is incorrect.
[Error Type]
Job Fail
Specify the combination of the document/paper sizes that allows booklet printing.
[Fault Content]
A mismatch in the Product ID of Download Data was detected
The Product ID sent by the Download Data does not match the Product ID (SysData: 700-421 ~
016-740 PS Booklet OutPut Tray Missmatch 700-428) stored in the SEEP-ROM.
Job Fail
As the Download Data is considered to be illegal, retry job after retrieving the Download Data again.
[Fault Content] If the problem persists after retrying job with the correct Download Data, obtain log and request an
Invalid Output Tray for PS Booklet Print investigation from the Support G.
The specified tray is invalid. 016-743 Device Model/Panel Type Error
Specify the tray that allows booklet printing. Job Fail
Device Model/Panel Type Error
The supported model in the Download Data does not match the Device Model.
016-741 Download Mode NGJob Fail [Detection Conditions]
[Error Type] • The ModelName obtained from the installed IISS/DADF/IOT/FaxCard/Finisher do not match the
Job Fail ModelName found in the firmware, CDI header inclusive, in the Download File.
[Fault Content] ’ModelName obtained from the currently installed ROM header’ and ’ModelName stored in Down-
load File’ are compared in the Controller.
Not able to change into Download Mode
<Exception>
[Detection Conditions] The MACS of DCC450G IOT/Bizen does not check ModelName because their I/F specification is
• Unable to transit to Download Mode because download prohibition was detected due to Sys- old.
Data:700-420 = 1, or because a job exists.
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016-xxx FIP 2-224 Ver.1.2
• The panel type (HBorFCW) connected to the device during Download is different from the panel OF-09 Common Job Fail
type (HBorFCW) stored in the Controller firmware, CDI header inclusive, in the Download File. 2.4.4 Printing can be performed but abnormally
[Corrective Actions] 2.4.5 Network-Related Details Check Flow
The Download File is illegal. Find a Download File that has the same model with the device VerUP
and retry job.
016-747 No memory for drawing annotation
Or, find a Download File that supports the Panel (FCW-UI or HB-UI type) connected to the device
and retry job. [Error Type]
Job Fail
016-744 Download Data CheckSum Error [Fault Content]

Insufficient memory when drawing an annotation image
[Error Type]
Job Fail
When drawing an annotation image with the copy repeat function specified, there would be insuffi-
[Fault Content] cient memory in this machine’s controller board.
CheckSum error of Download Data
[Detection Conditions] 1. Increase the annotation image size.
Download Data has illegal CheckSum
2. Reduce the number of repeat images for the repeat function.
[Corrective Actions] Avoid insufficient memory by performing a combination of the above steps 1 and 2.
Make sure that the cable connected to the device is secured properly and retry job.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred and
contact the Support G for instructions.
016-745 Download Data XPJL Fatal Error
Job Fail
[Fault Content] 016-748 HD Full
XPJL fatal error during Download [Error Type]
(Occurs after XPJL has recognized the received data as a Download Data) Job Fail
Conditions such as Pflite having Strm function error, Download open, ioctrl error, or unable to HDD FULL when Mailbox is accessed
secure memory. [Detection Conditions]
[Corrective Actions] FULL state was detected when attempting to access the HD. Either cancel the job or proceed with
Obtain log and request an investigation from the Support G user intervention 016-981.
016-746 Unsupported PDF File 1. Split the job into pages in order to prevent FULL state. Reduce the resolution if possible.
2. Delete documents that are no longer needed, such as: Mailbox documents, FAX Send Wait docu-
[Error Type] ments, Secure Print documents and Delayed Print documents. Make sure that there is space in the
Job Fail HDD before re-scanning and re-printing.
[Fault Content] If the problem persists, perform the following procedures in sequence to repair it.
PDF Error Due To Unsupported Function Sent
There was transparency or JBIG2 in a PDF 1.3 file. OF-02 HDD System Fail
Print via the driver from Acrobat Reader. 016-749 JCL Syntax Error
Job Fail PDF Error
The PJL/XPJL detected a print language that cannot be printed 1. Syntax error, usage of undefined command, parameter error, damaged PDF file, internal error of the
[Detection Conditions] PDF Decomposer has occurred during PDF Bridge process.
1. The print language received from the printer driver is a print language that cannot be printed by the [Corrective Actions]
machine. [FX PDF]
2. ContentsBridge was used to attempt to print a PDF file through a machine that cannot process PDF. Use the driver from Acrobat Reader to print.
3. When this happens with a received Internet FAX document, the Internet FAX document that was If the problem persists, perform the following procedures in sequence to repair it.
sent by the other machine is in a print language that cannot be printed by this machine. OF-09 Common Job Fail
[Corrective Actions] 2.4.3 No output is available, no data is printed
In the case of 1, use the printer driver of the machine to print. 2.4.4 Printing can be performed but abnormally
Explanation: Depending on PostScript, etc. options are necessary to print the desired print lan- 2.4.5 Network-Related Details Check Flow
guage.
For more details, please contact our sales representatives.
016-752 PDF Short of Memory
In the case of 2, do not use ContentsBridge to print a PDF file.
In case of 3, please request the other party to resend the Internet FAX document using a print lan-
[Error Type]
guage that can be printed by this machine. Job Fail
OF-09 Common Job Fail [Fault Content]
2.4.3 No output is available, no data is printed PDF Short of Memory
2.4.4 Printing can be performed but abnormally [Detection Conditions]
2.4.5 Network-Related Details Check Flow Insufficient memory was detected during PDF Bridge processing.
016-750 Print job ticket description error [FX PDF]
[Error Type] When the Print mode is set to [High Quality], change the setting to [Normal]. When the Print mode is
Job Fail set to [Standard], change the setting to [High Speed]. (Only for the machine with High Quality
mode.)
[Fault Content] If the problem persists, expand the memory capacity.
PDF print job ticket description error has occurred If the problem persists after expanding to the maximum capacity, print using a driver from Acrobat
[Detection Conditions] Reader.
When the customer uses applications such as ’ContentsBridge2005’, etc. to send PDF directly, the If the problem persists, perform the following procedure to repair it.
machine received the print job ticket that was sent together with the PDF. However, the print job OF-09 Common Job Fail
ticket data is either ’Text that is not supported in this machine’ or ’Print instruction that is not sup-
ported in this machine’.
[Corrective Actions] 016-753 PDF Password Mismatched
Obtain the Printer Setup List, the job log report and the sent print data with attached print job ticket [Error Type]
when the problem occurred. Job Fail
PDF Password Mismatched
016-751 PDF Error [Detection Conditions]
[Error Type] When processing a PDF file that is protected by a password, the password in the UI panel settings
and the password specified using XPJL (set in the Contents Bridge Utility) do not match.
Job Fail
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016-xxx FIP 2-226 Ver.1.2

Specify the correct password using the UI or the Contents Bridge.
If the problem persists, perform the following procedure to repair it. 016-757 Auditron - Invalid User
OF-09 Common Job Fail [Fault Name]
Auditron - Invalid User
016-754 PDF LZW Not Installed [Error Type]
[Error Type] Job
[Fault Content] Auditron - Invalid User
PDF LZW Not Installed [Detection Conditions]
[Detection Conditions] The account has not been registered.
The PDF Bridge tried to process the PDF file compressed in LZW without the [Contents Bridge *The above cases occur in various services, but because special cases also exist, an example is
Expansion Kit] installed. appended.
[Corrective Actions] In the case of automatic execution of a job flow sheet, which originates from the mailbox created by
Install the ’Contents Bridge Extension Kit’. Or, print using a driver from Acrobat Reader. a non-authenticated user when authentication mode is OFF, and accounting mode is enabled
(Local accounting, Xerox Standard Accounting).
Set the correct account, and redo.
If the problem still persists, perform the following:
016-755 PDF Print Prohibited OF-09 Common Job Fail
[Error Type]
Job Fail
016-758 Auditron - Disabled Function
[Fault Content]
[Error Type]
PDF Print Prohibited
Job Fail
[Fault Content]
The system processed a PDF file prohibited for printing.
Auditron-Disabled Function
Use Acrobat to clear the print prohibition setting and print the PDF file.
An illegal account was detected.
1. Set the new function that is allowed for that account and try again.
2. Request the Account Administrator to add the rights.
016-756 Auditron - Prohibit Service If the problem persists, perform the following procedure to repair it.
Job Fail
[Fault Content] 016-759 Auditron - Reached Limit
Auditron-Prohibit Service
[Error Type]
Illegal User Detected
[Fault Content]
[Corrective Actions] Auditron-Reached Limit
Request the Account Administrator for access to use the service.
[Detection Conditions] The system requested for functions (print language, print utility, etc.) that were not installed. (The
The no. of registered users reached the limit. Decomposer specified with PJL or Auto SW is not installed.)

The print language is not installed.
Request the Account Administrator to set the number of copies, etc.
The system requested for functions (print language, print utility, etc.) that were not installed.
(The Decomposer specified with PJL or Auto SW is not installed.)
Fix and select the decomposer from the Operation Panel or with a command.
016-760 PS Decompose failure
Job Fail
[Fault Content]
016-763 POP server is not found.
[PS Decompose Error]
An error occurred in Decompose processing.
[Error Type]
job
An error occurred in Decompose processing.
[Fault Content]
The machine cannot find the POP server (when trying to connect to it).
Resend the job. (If the problem persists, check the execution environment and data.)
(POPERR_SOCKET)
1. Check the following to see if the POP server, which is a destination, and this machine can commu-
nicate with each other on the nework.
016-761 FIFO EMPTY • The server IP address is correct.
[Error Type] • The network cable is connected.
Job Fail
[Fault Content] 016-764 SMTP Server Connect Error
[Image Output]
[Error Type]
FIFO EMPTY error
Job Fail
[Fault Content]
Image enlargement error (FIFO EMPTY Error)
The machine failed to connect to the SMTP server (when trying to do so).
Print in the High Speed mode. If the problem persists, print in the Print Guaranteed mode. (Only for
The connection error with the SMTP Server was detected.
the machine with this mode.)
SMTP Server Response Code: 421 or 451.
1. The machine failed to connect to the SMTP server.
Wait for a while and repeat the operation.
016-762 Print LANG Not Installed
[Error Type] If the situation does not improve, contact the network administrator for advice.
Job Fail
[Fault Content] 016-765 SMTP Server HD Full
[Decomposer does not exist]
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Job Fail Job Fail
The SMTP Server HDD is full. (after connection to the server) The SMTP server refused to accept the sender address. (after connection to the server)
The system detected that the SMTP Server HDD is full. An error was received from the SMTP Protocol ’MAIL FROM:’ command.
SMTP Server Response Code: 452 [Corrective Actions]
[Corrective Actions] 1. The SMTP server refused to accept the sender address.
Contact the SMTP Server Administrator. Check that the sender address is correct.
Retrieve E-mails in the SMTP Server HD. Check the server capacity.
If the situation does not improve, contact the network administrator for advice.
016-766 SMTP Server File System Error 016-769 SMTP Server Unsupported DSN
Job Fail Job Fail
The memory capacity alloted by the SMTP server is exceeded. (after connection to the server)
The SMTP server does not support DSN. (after connection to the server)
Any error with the SMTP Server File System was detected.
ESMTP Protocol ’EHLO’ Command Response Code: 502.
SMTP Server Response Code: 552.
Or, ’DSN’ does not appear in the ’Supported Command List’ received from the Server.
Contact the SMTP Server Administrator. Review the server capacity limit setting. 1. Contact the network administrator for advice and ensure that the SMTP server supports DSN.
Or set Transmittal Confirmation to OFF and send the job.
016-767 Invalid E-mail Address
[Error Type] 016-770 The direct fax function is canceled by NVM.
The SMTP server refused to accept the destination address. (after connection to the server) [Fault Content]
[Detection Conditions] Direct FAX job prohibition by the System Data Settings.
The system detected that the E-mail destination address is incorrect. [Detection Conditions]
SMTP Server Response Code: 550 or 551 or 553 Direct FAX job prohibition by the System Data Settings.
Check a specific mail address and set a proper one. To release the direct FAX job prohibition, set the target system to ’0’.
If the problem persists, perform the following procedures in sequence to repair it. If the problem persists, perform the following procedure to repair it.
OF-09 Common Job Fail Obtain the job logs (UI, Report, CWIS, SSMI applications).
2.4.5 Network-Related Details Check Flow 016-771 Scan Data Repository ERR (DNS address)
[Error Type]
016-768 Invalid Sender Address Job Fail
[Fault Content] 2.4.5 Network-Related Details Check Flow
The Scanned Data Repository Address cannot be solved (Response to DNS Address).
[Detection Conditions] 016-774 HD Full - Compression Convert
An error occurred while recalling the DNS Resolution Library. [Error Type]
Check the connection to the DNS. Or, check whether the Scan Data Repository domain name has [Fault Content]
been registered in the DNS. [HDD Full at Compression type conversion]
If the problem persists, perform the following procedures in sequence to repair it. HDD Full occurred when the S-Formatter did the compression type conversion of the JBIG com-
OF-09 Common Job Fail pressed images into the MH system (partition #1).
2.4 NET System Fault Check [Detection Conditions]
Disk Full was detected when opening/writing file for Compression type conversion.
016-772 Scan Data Repository ERR (DNS Library) Free up some HDD space and repeat the operation.
Job Fail OF-02 HDD System Fail
[Fault Content]
In trying to run a job using SMTP, the device found that the device had not been registered on the 016-775 HD Full - Image Convert
DNS server. (before connection to the server)
[Error Type]
An error occurred while recalling the DNS Resolution Library.
[Fault Content]
[Corrective Actions] [Image Conversion Error]
Set the DNS address. Or, set the Scan Data Repository address using IP address. Insufficient HDD capacity was detected during image conversion process by S-Formatter.
Disk Full was detected when opening/writing file for image processing operation.
Free up some HDD space and repeat the operation.
Retrieve each page from the EWS.
016-773 Invalid IP Address If the problem persists, perform the following procedure to repair it.
[Error Type] OF-02 HDD System Fail
Job Fail
[Fault Content] 016-776 Image Conversion Error
Local machine IP address failure (DHCP lease expired).
[Fault Name]
[Detection Conditions] Image Conversion Error
When connection fails, the valid flag of the resource IP address is ’False’.
[Error Type]
[Corrective Actions] Job
Check the DHCP environment. Or, set a fixed IP address in the machine.
[Fault Content]
<Image Conversion Error>
Error due to other than HDD access during image conversion processing by S-Formatter.
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1. Decode error during compression type conversion. [Scanned Image Conversion Error]
2. If overwrap operation is indicated in the instructions document, and when multi-page file (PDF, Insufficient HDD capacity was detected during scanned image conversion process in I-Formatter
XPS, multi-page TIFF, etc) is specified in the output format, this fault may be detected. [Detection Conditions]
3. In the case during FIPS Mode, based on the instructions document, PDF encrypted job is started,
HDD Full was detected when opening/writing file for operation
but the encryption algorithm specified cannot be used by the device
4. In the case for output format, when Microsoft Word(doc)/Excel(xls) is specified, but the number of
objects including files (autoshapes, images, text boxes, etc) exceeds the specifications of Microsoft Free up some HDD space and scan again.
Word(doc)/Excel(xls) If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-02 HDD System Fail
1. If a failure occurred during Salutation/Fax to E-mail, try to retrieve each page from the mailbox via
Web Browser. 016-779 Scan Image Conversion Error
2. For occurrences when the password, or signature is specified by the [Digital Certificate], perform the
following.
[Error Type]
Job Fail
• Check the validity of the certificate.
• Set the correct date and time of the device. [Fault Content]
3. When scanning is done with the TWAIN driver, change the file format to JFIF, single-page TIFF. [Scanned Image Conversion Error]
4. Set FIPS mode to OFF, or remove PDF encryption setting in the instructions document. An error due to other causes than HDD Access has occurred during scanned image conversion pro-
cess in I-Formatter
5. Set to [Single File for Each Page], or ’Image Format’ setting to ’Drawing Object’.
If the problem persists, perform the following: [Detection Conditions]
An error was detected in the Image Conversion Library
2.4.5 Network-related Detailed Check Flow [Corrective Actions]
Repeat the operation.
2.4.5.4 CenterWare Internet Service Fault Check Flow
[APC4300G] If an error occurs when scanning a relatively large-size document such as A3 with
[Scan Resolution 600dpi] specified, reduce the scan resolution to 400dpi or less and operate again.
016-777 HD Access ERR-Image Convert
Job Fail
[Fault Content]
016-780 HD Access ERR-Image Convert
[Image Conversion Error]
The HDD Access Error has occurred during image conversion process by S-Formatter.
[Error Type]
Job Fail
An error other than Disk Full was detected when opening/reading/writing file for compression con-
[Fault Content]
version/image processing operation. [Scanned Image Conversion Error]
[Corrective Actions] A HDD access error was detected during scanned image conversion processing in I-Formatter
Replace the HD and perform the operation again. [Detection Conditions]

If the problem persists, perform the following procedure to repair it. An error other than HDD Full was detected when opening/writing file for operation.
OF-02 HDD System Fail [Corrective Actions]
Change the HD and try scanning again.
016-778 HD Full - Scan Image Convert If the problem persists, perform the following procedure to repair it.
[Error Type]
Job Fail
016-781 Server Connect ERR
[Error Type] 5. In the default settings of WinXP, empty password cannot be used for access though the net-
Job Fail work.
Change the WinXP settings to ’Allow Empty Password Access’ and operate again.
[Fault Content]
6. Set a login name and a password at the Destination Server.
The machine cannot find the SMTP server (when trying to do so).
7. Make correct settings for the attributes of the Job Template file.
[Detection Conditions] 8. At the CW, set the same account as above as a resource in the client PC.
Failed to connect to the SMTP mail server.
1. The machine and server cannot communicate with each other at all.
OF-13 016-782/016/784 Fail
2. After establishing connection between this machine and the server, it was detected that the
2.4.5 Network Related Details Check Flow
hostname set in the machine is not of ASCII characters.
2.4.5.4 CenterWare Internet Service
[Corrective Actions] 2.4.5.5 Scanner
1. Check the network cable for connection.
2. If the host name set up on this machine has non-ASCII letters, set a new host name using ASCII let-
ters. 016-783 Invalid Server Path
Log In/Out =>System Settings =>Network Settings =>Machine Mail Address/Host Name =>Host [Error Type]
Name Job Fail
3. Check that the server IP address is correct. [Fault Content]
<Server Path Error in network transfer>
016-782 Server Login ERR When transferring a file to the server, a selected path is not found.
Job Fail <FTP>
[Fault Content] ’CWD’ command failure of output directory specified in DocumentPath attributes. Either the speci-
fied path does not exist, or no access right
<Server Login Error>
<SMB>
A failure in logging in to the server to transfer a file to it.
Either the specified path does not exist, or no access right
<FTP>
Failed to log into FTP server 1. Make correct settings for the attributes of the Job Template file.
<SMB> 2. Check the server path name set in the Job Template and set up again.
Failed to log into SMB server. If the problem persists, perform the following procedures in sequence to repair it.
Also occurs in SMB when the network cable is disconnected 2.4.5 Network-Related Details Check Flow
2.4.5.5 Scanner
Refer to CenterWare Scan Service Installation Guide.
Perform the following procedures:
1. For SMB, first check the connection of the network cable. If that does not solve it, proceed as
follows. 016-784 Server Write ERR
2. As EUC Code (Japanese) cannot be used in the hostname of the current specification, change [Error Type]
it to English.
Job Fail
3. Register the job flow from EasyAdmin.
[Fault Content]
Now even if the hostname is in EUC Code (Japanese), transfer is possible.
<Server Write Error in network transfer>
4. Check the ’Server Name/IP Address’ at the address display.
A failure in writing to the server to transfer a file to it.
WinNT4.0: Because SMB transfer to WinNT4.0 is not possible with IP Address, change the
’Server Name/IP Address’ to Hostname. [Detection Conditions]
WinXP: Can SMB transfer normally even with IP Address. <FTP>
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FTP command ’STOR’ or write failure, outside of HDD Full [Detection Conditions]
<SMB> When performing the scan function, files cannot be written in the HDD.
Write error in the forwarding server, outside of HDD Full [Corrective Actions]
[Corrective Actions] Take any one of the following actions:
Perform the following procedures: – Turn the machine OFF then ON.
1. Check that there is ’Write Authorization’ in the server directory. – If no paper remains in the tray of this machine, replenish the paper.
2. Free some space on the server disk. – If this occurs when sending e-mail, take any one of the following actions:
If the problem persists, perform the following procedures in sequence to repair it. – Reduce the resolution and re-send it.
OF-13 016-782/016-784 Fail – Reduce the size and re-send it.
2.4.5 Network-Related Details Check Flow – Reduce the number of pages and separate the job into several batches when sending.
2.4.5.5 Scanner – Set [Output Color] to [Black] and re-send it.
Refer to CenterWare Scan Service Installation Guide. If the problem persists, perform the following procedure to repair it.
016-785 Server HD Full OF-10 HDD Job Fail
[Error Type]
Job Fail 016-787 Invalid Server IP ADD
<Server File Full in network transfer> Job Fail
When transferring a file to the server, the server file system becomes full. [Fault Content]
[Detection Conditions] [JT Syntax Error during Scanning]
<FTP> This is a syntax error in the Job Template during Scan to FTP operation and limited to the following
FTP command ’STOR’ or write failure, when HDD Full was detected cases (because of Redirector detection):
<SMB> Incorrect Server IP Address (IP Syntax Error)
Write error in the forwarding server, when HDD Full was detected [Detection Conditions]
[Corrective Actions] A text with incorrect format has been entered as the IP address for Job Template settings.
Perform the following procedures: [Corrective Actions]
1. Check that there is ’Write Authorization’ in the server directory. Specify the correct Job Template.
2. Free some space on the server disk. 1. Check the settings of Job Template.
2.4.5 Network-Related Details Check Flow 016-788 Retrieve to Browser Failed
2.4.5.5 Scanner
[Error Type]
Job Fail
[Fault Content]
016-786 HD Full-Scan Write ERR Retrieval failed at Scan to SMB (via Web Browser)
Job Fail
The job was aborted, canceled or timed out by the device, or the job was canceled by the client.
[Fault Content]
<Internal HDD write error during scan> [Corrective Actions]
Temporary file cannot be written to the Hard Disk during Scan to Server Hana/Oceans2/Imari: HD
1. Reload the browser page and perform retrieval operation again.
Full
2. Activate the browser again and perform retrieval operation again.
3. Turn the device OFF then ON and perform retrieval operation again. If the problem still persists, obtain logs (pfshowinfo8 log and network log) just after the occurrence of
Note that no actions are required if the job was canceled by a user. it and contact the Support division for instructions.
4. Improve the connection status to a network. 2.5.2 Logging/Extraction Tools Operational Instructions
5. Check whether there are problems such as duplicated IP addresses.
If the problem persists, perform the following procedures in sequence to repair it. 016-791 File Retrieve Fail
2.4.5 Network-Related Details Check Flow [Error Type]
2.4.5.5 Scanner
Job Fail
[Fault Content]
File Retrieve Fail
016-789 HD Full - Job Memory [Detection Conditions]
[Error Type] This error occurred during Scan to FTP/SMB, CWSS. Access to the transfer destination and job
Job Fail template storage destination has failed.
Redirector Task Operational HDD Limit Overflow Check the Server directory structure and files (for their existence, etc.) and the access rights for
[Detection Conditions] both. Also, check whether access to the specified transfer destination server is available.
Redirector task operational HDD limit overflow was detected.
2.4.5.5 Scanner
[For E-mail Send]
Use a lower resolution or reduce the size before sending.
Reduce the no. of pages to split the job into a few. 016-792 Specified Job Not Found
Send with B/W Binary etc. [Error Type]
If the problem persists, perform the following procedures in sequence to repair it. Job Fail
OF-02 HDD System Fail Job Log for Specified Job ID does not exist
2.4.5 Network-Related Details Check Flow [Detection Conditions]
2.4.5.5 Scanner
When printing the report for the job, the Job Log for the job specified in the Control Panel could not
be retrieved.
016-790 Email fragment over [Corrective Actions]
[Error Type] Repeat the operation.
job If the problem persists, perform the following procedure to repair it.
Email fragment quantity is over spec.

[Detection Conditions] 016-793 MF I/O HD Full
In paginating and partial fragmenting of message, the qty of mail fragments per address exceeds [Error Type]
system data ’max fragment qty’. Job Fail
Perform the following: [MFIO]
1. Reduce a send parameter of resolution (image-to-send quality) and resend the job. HD Full
2. Reduce a send parameter of magnification and resend the job. (A3 to A4, etc.)
3. Change ’’max fragment qty’’ to a larger value.
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The MF-IO Task detected HDD Full. 1. Check the contents in the Media from the PC. Check whether the print file attribute data is displayed
[Corrective Actions] in the PC and make settings again.
Delete the files in the HDD. Or, initialize the HD.
OF-02 HDD System Fail 016-797 MediaReader:Image File Read Error
[Error Type]
016-794 MediaReader:Media No Insert Job Fail
Job Fail [Media Reader] Image File Retrieval Error (occurs during job) - Job Abort for this Job only
[Media Reader] Media Not Inserted (occurs during job) The MediaLib detected this error while performing the operation that requires access to Media.
The MediaLib detected this error while performing the operation that requires access to Media. 1. Check the contents in the Media from the PC. Check whether the print file images are displayed in
the PC and make settings again.
Check that the Media is inserted.
016-798 No TrustMarking Option
016-795 MediaReader:Format Error [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
No TrustMarking Option
[Fault Content]
[Media Reader] Format Error (occurs during job)
A HDD unavailable error was returned when the Decomposer called the S-Image Library.
The MediaLib detected this error while performing the operation that requires access to Media.
Install the necessary options (HD).
1. Check the contents in the Media from the PC. Check the file format/directory in the media and the
selected mode (Digital Camera Print/Document Print), then make settings again.
016-799 PLW Print Instruction Fail
016-796 Document insert operation error [Error Type]

[Fault Content] Print Instruction Fail Detected In PLW RAP
[Media Reader] File Attribute Retrieval Error (occurs during job) - Job Abort for this Job only [Detection Conditions]
[Detection Conditions] The specified print parameter is abnormal.
Perform the job again. Different size settings for side 1 and side 2 were detected after the job had started with 2-Sided Print
If the problem persists, perform the following procedures in sequence to repair it. specified.
2.4.4 Printing can be performed but abnormally Specify the job to avoid the detection conditions.
2.4.5 Network-Related Details Check Flow If the problem persists, perform the following procedure to repair it.
016-910 Required Resource Not Ready (IOTsc detect)
[Error Type] 016-941 Booklet Duplex Mix Size NG
operation [Error Type]
[Fault Content] Operation Error
Required Resource Not Ready [Fault Content]
[Detection Conditions] Booklet Specified Mix Size NG
The paper and staples requested by the selected print parameters are not installed. [Detection Conditions]
[Corrective Actions] Mixed size/direction set for the page with images was detected after the job had started with Booklet
specified.
Install the paper or replace the paper and install the staples.
If the problem persists, go to the following and solve it. [Corrective Actions]
OF-09 Common Job Fail Specify the job to avoid the detection conditions.
016-911 Multi-Paper Required On A Single Tray
[Error Type]
Operation
016-942 Page Delete Duplex Mix Size NG
Operation Error
Multi-Paper Required On A Single Tray
The paper and staples requested by the print specification are not loaded Page Delete 2-Sided Mix Size NG
Or, [Detection Conditions]

Different sizes and/or types of paper switching are requested from the same Tray Different size settings for side 1 and side 2 were detected after the pages with 2-Sided Print speci-
fied had been deleted.
Force this Job to run and follow the panel display to replenish the paper, switch the paper, and
replenish the staples.Or, cancel this Job.If the problem persists, perform the following: Specify the job to avoid the detection conditions.
OF-09 Common Job Fail If the problem persists, perform the following procedure to repair it.
016-940 Duplex Mix Size NG

[Error Type] 016-943 Insert doc Duplex Mix Size NG
Operation Error [Error Type]
2-Sided Specified Mix Size NG [Fault Content]

Insert Document 2-Sided Mix Size NG
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Different size settings for side 1 and side 2 were detected after the document and separators had Specify the job to avoid the detection conditions.
been inserted for the pages with 2-Sided Print specified. If the problem persists, perform the following procedure to repair it.
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it. 016-947 APS No Destination Error
[Error Type]
Operation Error
016-944 Document merge NG [Fault Content]
[Error Type] APS No Destination Error
Operation Error [Detection Conditions]
[Fault Content] The system detected that no tray is loaded with paper for Auto Paper Selection after the job for
Document Collate & Cover/Separator Document Attachment NG which the paper for APS (Auto Paper Selection) was selected or APS was set has started.
The document collate setting for the pages including the cover with images or the document with Specify the job to avoid the detection conditions.
separators with Document Attachment specified was detected. If the problem persists, perform the following procedure to repair it.
Specify the job to avoid the detection conditions.
If the problem persists, perform the following procedure to repair it. 016-948 Small Book action NG
[Error Type]
Operation Error
016-945 Insert doc Duplex print NG [Fault Content]
[Error Type] Booklet Selected Cover/Separator/Blank Paper NG
[Fault Content] The covers with images, separators, or blank pages were detected after the job had started with
Insert Document 2-Sided Print NG Booklet specified.
The documents that do not support 2-Sided Print has been inserted for the pages for 2-Sided Print. Specify the job to avoid the detection conditions.
Specify the job to avoid the detection conditions. OF-09 Common Job Fail
OF-09 Common Job Fail 016-949 Insert Mix doc NG
[Error Type]
016-946 Insert doc NG Operation Error
Operation Error Insert Document Different Size Attachment NG
Document Inserted into Cover/Separator NG The document with a different size/orientation from the operated page was tried to be inserted for
[Detection Conditions] the job with Attachment specified.
A document or separator has been inserted between Cover pages or Separator pages.
Specify the job to avoid the detection conditions. OF-02 HDD System Fail
OF-09 Common Job Fail 016-983 Image Log HDD Full
[Type Error]
016-981 HDD access error Notice
Notice This is prepared for the user to interfere and cancel a copy/scan job when the log image storage
[Fault Content] area on the disk becomes full with the level of ensuring creation set to ’High.’
When accessing it, the HD is detected being full [Detection Conditions]

[Detection Conditions] With the system data ’Level of Ensuring Log Image Creation’ set to ’High’ the log image storage
area on the disk becomes full (during processing a copy/scan job).
HDD Full was detected because Mailbox Scan, Fax Scan, Secure Print, Delay Print, Sample Print,
or Scheduled Print was specified when the HDD partition/ide0c capacity is small. [Corrective Actions]
– Print Job only prints the jobs stored in the HD, so this Fault does not occur for ’Job Fail 16- Press the Cancel Job button to cancel the job.
748’. Rerun the job.
[Corrective Actions] If the situation is the same despite some re-attempts, delete unnecessary documents saved in the
device or change the level of ensuring creation (to Low). However, if the level is set to Low, log
1. Split the job into pages in order to prevent FULL state. Reduce the resolution if possible.
image creation cannot be ensured.
2. Delete documents that are no longer needed, such as: Mailbox documents, FAX Send Wait docu-
ments, Secure Print documents and Delayed Print documents. Make sure that there is space in the
HDD before re-scanning and re-printing. 016-985 Data size over flow (Scan to Email)
When the procedures above did not work, expand the HDD partition size for the corresponding service [Error Type]
that needs it.
Notice Error
If the problems persist, refer to the following procedures in sequence to repair it. [Fault Content]
Scan to E-mail Data Size Exceeded
OF-10 HDD Job Fail The size set in [E-mail Size Upper Limit] that is set from the Main Processor was exceeded.
016-982 HDD access error 2 Request to reduce the no. of documents, reduce the resolution, or increase the compression ratio if
[Error Type] the job is Multi-value scan.
Notice Error If the problem persists, perform the following procedure to repair it.
[Fault Content]
When accessing it, the HD is detected being full.
The error that causes FULL not to be cleared despite a layover.(Even one page cannot be stored.)
HDD was determined to be full due to collate, stored or interrupted jobs.
Process or delete the jobs (documents) stored in the same HDD partition, and repeat the operation.
If the above procedures do not resolve the problem, expand the HDD partition size of the relevant
service.
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017-700 ThinPrint Connection Timeout Fail 017-703 ThinPrint Over Maximum Data Size Fail
ThinPrint Connection Timeout Fail ThinPrint Over Maximum Data Size Fail
Job Fail Job Fail
ThinPrint Connection Timeout Fail. ThinPrint Print Data Size Fail.
The connection with the ThinPrint .print Engine has timed-out. The data that was sent from the ThinPrint .print Engine has exceeded the maximum data size that
[Corrective Actions] can be handled by the device.
Check the ThinPrint .print Engine for errors. [Corrective Actions]

Check the connection to the ThinPrint .print Engine. Split the job into several batches and try again.
017-701 ThinPrint Connection Fail 017-704 ThinPrint Internal Fail

ThinPrint Connection Fail ThinPrint Internal Fail
Job Fail Job Fail
ThinPrint Connection Fail. ThinPrint Internal Fail.
An error has occurred in the connection to the ThinPrint .print Engine. An error has occurred inside the device.
Check the ThinPrint .print Engine for errors. Perform reboot and try again.
Check the connection to the ThinPrint .print Engine.
017-705 ThinPrint SSL Authentication Invalid Certification Fail
017-702 ThinPrint Invalid Data Fail [Fault Name]
[Fault Name] ThinPrint SSL Authentication Invalid Certification Fail
ThinPrint Invalid Data Fail [Error Type]
[Fault Content] ThinPrint SSL Authentication Server Certificate Fail.
ThinPrint Print Data Fail. [Detection Conditions]
[Detection Conditions] The Server Certificate being used by the ThinPrint .print Engine is incorrect.
The data that was sent from the ThinPrint .print Engine is incorrect. [Corrective Actions]
[Corrective Actions] Check the Server Certificate that is registered in the ThinPrint .print Engine.
This could be due to an error of the ThinPrint .print Engine.
Try printing again as this error sometimes can resolve by itself. 017-706 ThinPrint SSL Authentication Before Expiration Fail
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ThinPrint SSL Authentication Before Expiration Fail Job Fail
Job Fail ThinPrint SSL Fail.
ThinPrint SSL Authentication Server Certificate Not Yet Valid Fail. An SSL communication error with the ThinPrint .print Engine has occurred.
The validity period of the Server Certificate being used by the ThinPrint .print Engine has not started Check the device settings.
yet.
[Corrective Actions] 017-710 SIP Mismatched Media Type Fail
Check the Server Certificate that is registered in the ThinPrint .print Engine.
[Fault Name]
SIP Mismatched Media Type Fail
017-707 ThinPrint SSL Authentication Expired Fail [Error Type]
[Fault Name] Job Fail
ThinPrint SSL Authentication Expired Fail [Fault Content]
[Error Type] SIP connection was refused/media types are mismatched.
[Fault Content] The request received a connection refused response because of mismatched media type at the tar-
ThinPrint SSL Authentication Server Certificate Expired Fail. get connection.
The validity period of the Server Certificate being used by the ThinPrint .print Engine has expired. Check the device at the recipient side.
Check the Server Certificate that is registered in the ThinPrint .print Engine. 017-711 SIP Redirect Response Fail
[Fault Name]
017-708 ThinPrint SSL Authentication Misrepresentation Fail SIP Redirect Response Fail
ThinPrint SSL Authentication Misrepresentation Fail Job Fail
Job Fail SIP redirect request/3xx response.
ThinPrint SSL Authentication Server Address Mismatched Fail. Received a redirect response during SIP connection.
The address of the Server Certificate being used by the ThinPrint .print Engine is incorrect. Check the address of the recipient.
Check the Server Certificate that is registered in the ThinPrint .print Engine. 017-712 SIP Session Timeout Fail
[Fault Name]
017-709 ThinPrint SSL Fail SIP Session Timeout Fail
ThinPrint SSL Fail Job Fail
[Fault Content]
SIP session/timeout. 017-715 SSL Cert Untrusted Fail
[Detection Conditions] [Fault Name]
There was no session refresh within the session interval. SSL Cert Untrusted Fail
Check the device at the recipient side. Job Fail
[Fault Content]
017-713 Start TLS Unsupported Fail SSL Cert Untrusted Fail.
[Fault Name] [Detection Conditions]
Start TLS Unsupported Fail An SSL Server Authentication Error has occurred because there is something wrong in the Server
[Error Type] Certificate Data.
(Reference: SMTPERR_SSL_AUTH_CERT)
Job Fail
1. The Multifunction Device is unable to trust the SSL Certificate of the SMTP Server.
Start TLS Unsupported Fail.
Register the Root Certificate of the SMTP Server SSL Certificate in the Multifunction Device.
The SMTP Server did not respond to STARTTLS.
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log immedi-
(Reference: SMTPERR_STARTTLS_NONSUPPORT)
ately after the problem has occurred and contact the Support Department.
1. Change the SSL Operation Mode setting to other than STARTTLS Mode (TLS Mode),
017-716 SSL Cert Date Invalid Fail
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the
[Fault Name]
network log immediately after the problem has occurred and contact the Support Department. SSL Cert Date Invalid Fail
[Error Type]
017-714 SMTP Over SSL Fail Job Fail
[Fault Name] [Fault Content]

SMTP Over SSL Fail SSL Cert Date Invalid Fail.

The validity period of the Server Certificate has not started yet.
Job Fail
(Reference: SMTPERR_SSL_AUTH_CERT_BEFORE_EXPIRATION)
[Fault Content]
SMTP Over SSL Fail.
1. Check that the clock of the SMTP Server and the Multifunction Device are correct.
If the clocks are correct, change the SMTP Server SSL Certificate to one that is valid.
SSL communication failure with SMTP Server.
2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server
(Reference: SMTPERR_SSL_FAILED)
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP
[Corrective Actions] Server it is connecting to.
1. If this had occurred in the TLS Mode, it may be due to a wrong Port Number.
Check the Port Number settings of the SMTP Server. If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log immedi-
2. Other than that, it may be due to an internal error that has occurred in the program. ately after the problem has occurred and contact the Support Department.
Follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the network log immedi-
ately after the problem has occurred and contact the Support Department. 017-717 SSL Server Cert Expired Fail
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SSL Server Cert Expired Fail SMTP Over SSL Internal Fail
Job Fail Job Fail
SSL Server Cert Expired Fail. SMTP Over SSL Internal Fail.
The validity period of the Server Certificate has expired. Software internal error has occurred during SMTP Over SSL process.
(Reference: SMTPERR_SSL_AUTH_CERT_EXPIRED) (Reference: SMTPERR_SSL_AUTH_FAILED)
1. Check the validity period of the SMTP Server Certificate. Also check whether the clock of the Mul- 1. Repeat the operation.
tifunction Device is correct.
2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log and the
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP network log immediately after the problem has occurred and contact the Support Department.
Server it is connecting to.
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log immedi-
017-720 Contract Type Fail
ately after the problem has occurred and contact the Support Department. [Fault Name]
Contract Type Fail
017-718 SSL Server Cert Invalid Fail [Error Type]
[Fault Name] Job Fail
SSL Server Cert Invalid Fail [Fault Content]

[Error Type] Contract Type value is incorrect.

[Fault Content] The Contract Type value specified by PJL Command is wrong.
SSL Server Cert Invalid Fail. [Corrective Actions]

[Detection Conditions] Correct the Contract Type value specified by PJL Command and try again.
The Server Name does not match the Server Address of the Server Certificate.
(Reference: SMTPERR_SSL_AUTH_MISREPRESENTATION) 017-721 Geographic Region Fail
[Corrective Actions] [Fault Name]
1. Check that the Server Name that are registered in the SMTP Server Certificate and the Server Geographic Region Fail
Address are correct. [Error Type]
2. Although you can also avoid this problem by turning OFF the Multifunction Device [SSL Server
Job Fail
Verification] setting, take note that this will render it unable to gurantee the authenticy of the SMTP
Server it is connecting to. [Fault Content]
Geographic Region value is incorrect.
If the problem persists, follow the logging procedures <<5>> to obtain the PfShowInfo 8 log immedi- [Detection Conditions]
ately after the problem has occurred and contact the Support Department. The Geographic Region value specified by PJL Command is wrong.
017-719 SMTP Over SSL Internal Fail Correct the Geographic Region value specified by PJL Command and try again.
017-722 Total Impressions Over Fail • There is no supported layout number.
[Fault Name] [Corrective Actions]

Check that device supports Denshi-Pen. If it does, perform the operation again.
Total Impressions Over Fail
[Error Type]
Job Fail
[Fault Content]
The Total Impressions of Billing Meter in the data for PJL Diag is 9,999,900 or more.
017-725 Forced Annotation Syntax Fail
Forced Annotation Syntax Fail
A change request for Geographic Region or Contract Type was received when the Total Impres-
sions of Billing Meter is 9999900 or more. [Error Type]
Perform the operation when the value of Total Impressions is between 0 and 9,999,900. [Fault Content]
Forced Annotation Syntax Error
017-723 DocuWorks Unsupported character Fail [Detection Conditions]
[Fault Name] Syntax error in Forced Annotation instructions is detected.
DocuWorks Unsupported character Fail [Corrective Actions]

[Error Type] Check the driver settings.
Job
[Fault Content]
DocuWorks Unsupported character Fail
[Detection Conditions] 017-728 Scan JobFlow Document Fail
When the DocuWorks Decomposer is working, it detected some text that cannot be output is in use. [Fault Name]
[Corrective Actions] Scan JobFlow Document Fail
Print from the DocuWorks Viewer using the Print Driver (ART-EX, PCL, etc.). [Error Type]
If the problem persists, perform the following procedure to repair it. Job
Error of target document for processing during execution of Scan Job Flow Service
017-724 Denshi-Pen Syntax Fail [Detection Conditions]
[Fault Name] 1. MS Word or MS Excel is specified as the output format in the instructions, but the target document
for processing does not possess the conditions required for format processing.
Denshi-Pen Syntax Fail
2. Extension Scanner Kit not installed
[Error Type] (Scan To Office Selection Service not enabled)
Job
[Fault Content] 1. MS Word or MS Excel is specified as the output format in the instructions, perform any of the follow-
Denshi-Pen Instruction Error ing.
[Detection Conditions] • Change output format to other than MS Word, MS Excel.
Error of XPJL, which is included in Denshi-Pen print instructions is detected, or Denshi-Pen not sup- • Start Job Flow Service after satisfying all conditions below.
ported. • The document for processing is a Scan document
• Device does not support Denshi-Pen. • The document for processing is full color
• 17 or more layout instructions are given.
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017-xxx FIP 2-244 Ver.1.2
• Size of the document for processing is 50mmx50mm or more, 297mmx432mm or less 2. Check the destination device is powered on.
• Color space of the document for processing is standard color space 3. Check the IPP port of the destination device is enabled.
• Resolution of the document for processing is 300dpi
• Magnification of the of the document for processing is 100% If problem persists, immediately after problem appears, obtain the [PfShowInfo 8 Log] and [Network
2. Extension Scanner Kit Position Packet], and contact the Support Department.
2.5.1 Explanation of Log Collection/Retrieval Tool Feature

OF-09 Common Job Fail 017-731 POP Server Not ConnectFail

[Fault Name]
Investigate the problem of Information Fail/Warning occurrence.
POP Server Not ConnectFail
[Error Type]
017-729 Temporary Err in Pdl Transfer
Job
[Fault Name]
[Fault Content]
Temporary Err in Pdl Transfer
POP Server Connection Failure
[Error Type]
Job
Failed to connect to the POP server.
[Fault Content]
PDL Data Transfer Temporary Failure
1. Check that network communication between the POP server and this machine is available, by the
[Detection Conditions] following:
Temporary inability to send due to maximum jobs exceeded at the destination device, or spool area -Check that the POP server IP address that is set in the device is correct.
of print data full, etc.
-Check the connection of network cables.
Set the spooling of the print data at the destination device to hard disk. If the problem persists, obtain the PfShowInfo 8 log and network packets immediately after the prob-
Change CentreWare Internet Service [Properties]  [General Settings]  [Memory Settings]  lem has occurred and contact the support department for instructions.
[IPP]  [No Spooling] to [Spool to Hard Disk]. 2.5.1 Logging/Extraction Tool Function Explanation
If problem persists, immediately after problem appears, obtain the [PfShowInfo 8 Log] and [Network
Packet], and contact the Support Department.
017-732 Offline Err in Pdl Transfer
2.5.1 Explanation of Log Collection/Retrieval Tool Feature [Fault Name]
Offline Err in Pdl Transfer
017-730 Network Err in Pdl Transfer [Error Type]

Job
[Fault Name]
Temporary Err in Pdl Transfer
[Fault Content]
Transfer Failure Due to Destination Device being Offline
[Error Type]
Job
Unable to send because destination printer is offline.
[Fault Content]
PDL Data Transfer Failure
Disable the offline status of the destination device.
Network occurred during PDL data transfer.
[Corrective Actions] Packet], and contact the Support Department.
1. Check the connection of the network cable. 2.5.1 Explanation of Log Collection/Retrieval Tool Feature
[Fault Content]
017-733 Internal Err in Pdl Transfer Auditron - Prohibit Device Fail
Internal Err in Pdl Transfer Unauthorized user is detected.
[Error Type] *After user verification, it is known that user is prohibited from using the device.
Job [Corrective Actions]
[Fault Content] Get permission to use the device from the account administrator.
Internal Software Error During PDL Data Transfer

Internal software error is detected during PDL data transfer.
2.5.1 Explanation of Log Collection/Retrieval Tool Feature
017-734 URF(Universal Raster Format) Error

[Fault Name]
URF(Universal Raster Format) Error
[Error Type]
Job
[Fault Content]
URF(Universal Raster Format) Error
Syntax error, use of undefined command, parameter error, URF file damage, URF decomposer
internal error occurred during URF decomposer processing.
Print with other print methods supported by the device (printer driver, utility other than AirPrint).

017-735 Auditron - Prohibit Device Fail

[Fault Name]
Auditron - Prohibit Device Fail
[Error Type]
Job
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018-400 IPSEC Error (Configuration Mismatch) [Error Type]
[Error Type] info
Info [Fault Content]

[Fault Content] A failure in communication with the SIP Registrar Server
IPSEC Error (setting mismatch) [Detection Conditions]

[Detection Conditions] One of the following has caused a failure in registering info about the local machine with the SIP
Registrar Server.
Although the IPSEC is enabled, the password is not set because ’authentication method = [Pre-
shared key]’ or the IPSEC certificate is not set because ’authentication method = [Digital Signa- • SIP Server Address info could not be obtained through DHCP or DHCPv6.
ture]’. • The machine could not communicate with the manually set-up SIP Registrar Server.
[Corrective Actions] • The machine could not communicate with the SIP Registrar Server obtained through DHCP or
DHCPv6.
Clear the IPSEC setting mismatch and enable the IPSEC again. Mismatched IPSEC settings: when
password is not set because ’authentication method = [Pre-shared key]’ or when IPSEC certificate • The machine could not communicate with the SIP Registrar Server.
is not set because ’authentication method = [Digital Signature]’. [Corrective Actions]
• When ’Method of Obtaining SIP Server Address’ is set to DHCP or DHCPv6, check that this
machine can normally communicate with the DHCP Server or the DHCPv6 Server. Check that there
018-401 Incosistent SIP configuration is no disconnected cable or switch/hub failure.
[Error Type] • When ’Method of Obtaining SIP Server Address’ is set to DHCP or DHCPv6, check that the DHCP
info Server or the DHCPv6 Server is active. Furthermore, check that the setting is made that enables
[Fault Content] distribution of SIP Server Address.
An inconsistent SIP Server setting is detected. • When ’Method of Obtaining SIP Server Address’ is manually set, check the set-up address is cor-
rect. If the address is set using FQDN strings, set up the DNS Server in the way that enables DNS
[Detection Conditions] to properly solve an address problem.
One of the following has been detected: the ’IP Operation Mode setting’ and the ’Method of Obtain- • When ’Method of Obtaining SIP Server Address’ is set to DHCP or DHCPv6, check that the SIP
ing SIP Server Address setting’ on the device are inconsistent with each other, or the ’IP Operation Server address that the DHCP Server or the DHCPv6 distributed is correct.
Mode setting’ and the ’SIP Server Address setting’ are inconsistent.
• Check that this machine can normally communicate with the SIP Registrar Server. Check that there
[Corrective Actions] is no disconnected cable or switch/hub failure.
• When ’IP Operation Mode’ is set to IPv4 and ’IP Address Obtainment Mode’ is manually set, set • Check that the SIP Registrar Server is active.
’Method of Obtaining SIP Server Address’ to ’manual’.
• In any case except when ’IP Operation Mode’ is set to IPv4 and ’IP Address Obtainment Mode’ is
manually set, set ’Method of Obtaining SIP Server Address’ to ’manual’ or DHCP.
018-403 SIP registraion fail (authentication)
• When ’IP Operation Mode’ is set to IPv6, set ’Method of Obtaining SIP Server Address’ to ’manual’ [Error Type]
or DHCPv6. info
• If ’Method of Obtaining SIP Server Address’ is set to ’manual’ and the address is set using FQDN [Fault Content]
strings, set up the DNS Server in the way that enables DNS to properly solve an address problem.
A failure in registering with the SIP Registrar Server. (Authentication error)
• When ’IP Operation Mode’ is set to IPv4 and ’IP Address Obtainment Mode’ is manually set, set up
SIP Server Address using an IPv4 address or FQDN strings.
Authentication error. The registering of info about the local machine with the SIP Regisrtar Server
• When ’IP Operation Mode’ is set to IPv6, set up SIP Server Address using an IPv6 address or
FQDN strings. has failed.
• It is mandatory to set up Primary SIP Registrar Server Address and Primary SIP Proxy Server [Corrective Actions]
Address. When the SIP Registrar Server is set up in the way that requires it to authenticate a machine, set
the correct user name and password for authentication of this machine when registering it with the
SIP Registrar Server.
018-402 SIP server communication fail
018-404 SIP registration fail(other)
[Error Type] info
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[Fault Content] 018-501 CA Server Connection Error

A failure in registering with the SIP Registrar Server. (an error under Other) [Error Type]
[Detection Conditions] job
An error under Other except an authentication error. The registering of info about the local machine [Fault Content]
with the SIPRegisrtar Server has failed.
CA Authentication Server communication error
Check that the SIP Registrar Server is set up in the way that enables it to receive info about this
The device could not connect to the CA server when trying to do CA authentication. The device has
machine for registration.
failed in communication.
018-405 UserAccount Disable Make the IOT and the Controller the same in agreement info.
[Fault Name] The device has failed in communicating with the CA server set up on the device. Check the address
UserAccount Disable of the CA server, or recheck the connection to the network.
[Error Type] If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately
after the occurrence of the problem, and contact the support division for directions.
Information
2.5.1 LOG
[Fault Content]
User Account Disabled Error.
[Detection Conditions] 018-502 Login failure in SMB
Authentication error has occurred because [Account Invalid] has been set for the involved user in [Error Type]
the Active Directory Server that was specified by the LDAP Authentication. Job Fail
There is a checkmark at [Account Invalid] for the involved user in the Active Directory of the LDAP The workstations that can log in during SMB Scan are limited
Authentication Destination Server. [Detection Conditions]
The server had been set to prohibit access from the involved user.
When logging in to the SMB server, it was detected that the workstations that can log in during SMB
Consult with the Server Administrator. Scan are limited.
018-500 CA Message Receiver Boot Error(S_cert lost) Check the properties information of the specified user and check whether the workstations that can
[Error Type] log in to the server are limited.
job
An error in starting the server that receives a CA authentication message.
018-503 CA Message Receiver Timeout
The SSL server that is necessary for CA could not start because there was no server certificate or
private key at an attempt to start the device. [Error Type]
[Corrective Actions] job
Make the IOT and the Controller the same in agreement info. [Fault Content]
As there is no server certificate for the device, set up Server Certificate, or set the CA function to CA Authentication Server timeout
OFF. [Detection Conditions]
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately The device received a message from the CA server and was waiting for a JRM/UI judgment, but
after the occurrence of the problem, and contact the support division for directions. received no response, and time has become out.
2.5.1 LOG [Corrective Actions]
Make the IOT and the Controller the same in agreement info.
Due to some internal load of the device, response-to-CA Server time has become out. Retry the – In the case of Windows Server 2003, synchronize the time SMB Server tells with the time this
authentication operation. machine tells.
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately NOTE: There is no way to confirm Password. If the user forgets his/her password, he/she needs to
set up a new password.
2.5.1 LOG
This is how to reset Password:
1. On the domain controller for the active directory that has user info, select [Start] menu>[All Pro-
018-504 CA SessionID Mismatch grams]>[Management Tool]>[Active Directory Users and Computers].
[Error Type] 2. From the left frame of the [Active Directory Users and Computers] window, select [Active
job Directory Users and Computers [Server]]>[Domain]>[Users], and list user information.
[Fault Content] 3. Right-click the target user on the right frame of the [Active Directory Users and Computers]
window and select [Reset Password].
CA Authentication SessionID error
[The following applies to DMP6-2 and later products only.]
[Detection Conditions] – Confirm users that are allowed to use Share Windows. (MacOS X v10.4)
In communication between the device and the CA server for authenticiation, a mismatch in Session
This is how to confirm users.
ID between both has occurred. (Communication error, internal error of the device, or wrong code)
1. From [Dock], start the [System Environment Settings] icon.
[Corrective Actions] 2. On the [System Environment Settings] window, click the [Share] icon.
3. From the Select Service window, select ’Share Windows’ and click the [Account] button.
An error has occurred in the authentication operation between the CA server and the device. Retry
the authentication operation.
018-506 CA FieldID Mismatch
018-505 SMB-DOS protocol error 1-005 [Error Type]
job
[Error Type]
Job Fail
[Fault Content]
CA Authentication FieldID error
[Fault Content]
SMB User Authentication Failed/Unable to log into SMB Scanner
In communication between the device and the CA server, a mismatch in FieldID between both has
[Detection Conditions] occurred. (Communication error, internal error of the device, or wrong code)
In SMB Authentication:
– The user could not be identified because of his/her wrong user name or password.
– The time SMB Server tells differs from the time the machine tells. (This occurs under Windows
Server 2003) An error in the authentication operation between the CA server and the device has occurred. Retry
the authentication operation.
In Scanner to SMB:
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately
– When trying to send a scanned image, the user could not log in to the SMB server because of
his/her wrong user name or password.
2.5.1 LOG
– The time SMB Server tells differs from the time the machine tells. (This occurs under Windows
Server 2003)
[The following applies to DMP6-2 and later products only.] 018-507 CA Credential Error
– The specified user name is not registered as a user that can use Share Windows. (MacOS X [Error Type]
v10.4)
job
Take either of the following actions to resolve the problem. CA Authentication User Authentication error
– Contact the network administrator for the correct user name or password.
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018-xxx FIP 2-250 Ver.1.2

The CA Authentication Server requested an entry of user info, and the server determined that the job
entered info was different. [Fault Content]
[Corrective Actions] A failure to resolve a DNS host name problem in BMLinkS scan.
Make the IOT and the Controller the same in agreement info. [Detection Conditions]
User authentication has failed. Either the entered user name or password is incorrect. Check for the Before connecting to BMLinkS Services, the machine failed to resolve a BMLinkS Services server
correct user name and password and enter them.
name problem in trying to access DNS.
018-508 CA Server Fatal Error Check the state to see if DNS can obtain the domain name or IP address. For example, check the
[Error Type] following:
job – Search for the latest information and get it.
[Fault Content] – Check that the machine is connected to the DNS server.
– Check that the BMLinkS Storage Service server name or host name is registered on DNS.
CA Authentication Server fatal error
– Check that the DNS Server address is set up.
If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con-
In process of CA authentication, the device has received a ServerException message from the CA
tact the support division for instructions.
Authentication Server.
2.5.1 Logging/Extraction Tools Functional Instructions
The device has received a Server Error message from the CA Authentication Server. Check the sta-
018-511 DNS server un-sets up in BMLinkS
tus of the CA server. Reboot it. [Error Type]
jobB
018-509 Template parameter conflict [Fault Content]
[Error Type] In MLinkS scan, it was found that the DNS server was not registered.
Job [Detection Conditions]

[Fault Content] Before connecting to BMLinkS Services, the machine detected that the DNS server had not been
registered.
CUI Scan: An Invalid Job Template is Specified
Set the DNS server address. Or using the IP address, set the address of BMLinkS Storage Ser-
1. During CUI scan, the machine received a Job request that comes specified with a nonexistent tem- vices, which is a transmission destination.
plate name.
2. There is a Job Template attributes conflict.
3. The address of the server that stores the images is not set in the template.
Check whether the settings in the job template are correct. For example, check for the following:
018-512 Service Connect error in BMLinkS
– A setting that cannot be used in the device is set.
– The transfer repository is not set correctly.
[Error Type]
job
– A nonexistent template name is specified.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net- [Fault Content]
work log immediately after the problem has occurred and contact the Support Department. A failure to connect to BMLinkS scan service
018-510 Host name solution error in BMLinkS The BMLinkS Server cannot be found.
Check the state to see if the BMLinkS Services server, which is a destination, and this machine can job
communicate with each other via the network. For example, check the following: [Fault Content]
– Search for the latest information and get it.
Error in access to BMLinkS Scan Service Storage
– Check that the network cable is connected.
– Check that BMLinkS Services, which is a destination, is active.
For some reason, the corresponding error code was received from BMLinkS Services.
tact the support division for instructions. [Corrective Actions]
2.5.1 Logging/Extraction Tools Functional Instructions Use either of the following to resolve the problem.
– Check that the specified file name can be created in the storage.
– Check that the specified file name is not used by another user.
018-513 BMLinkS Service Not Found
[Error Type] tact the support division for instructions.
job 2.5.1 Logging/Extraction Tools Functional Instructions
[Fault Content]
BMLinkS scan service cannot be found. 018-516 bmlinks unsupported-attribute
http status 404 has been detected. job
Use either of the following to resolve the problem.
An attribute of data to be saved in BMLinkS scan service is incorrect.
– Search for the latest information and get it.
– Check that BMLinkS Services, which is a destination, has started storage service for this user.
For some reason, the corresponding error code was received from BMLinkS Services .
2.5.1 Logging/Extraction Tools Functional Instructions Use one of the following to resolve the problem.
– If any letters used for the file name are found unavailable for BMLinkS storage service, change
them.
018-514 bmlinks access-right-violation – Check for the file or folder with the same name as the specified file name.
[Error Type] – Set the way of handling a duplicated file to ’Overwrite and Save’.
job – Shorten the name of the storage folder or file.
[Fault Content] If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con-
A wrong right to access BMLinkS scan service tact the support division for instructions.
[Detection Conditions] 2.5.1 Logging/Extraction Tools Functional Instructions
For some reason, the corresponding error code was received from BMLinkS Services.
[Corrective Actions] 018-517 bmlinks storage-full
Check that the login name (user name) and the password are correct. [Error Type]
If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con- job
tact the support division for instructions. [Fault Content]
The storage disk on BMLinkS scan service is full.
018-515 bmlinks storage-access-error For some reason, the corresponding error code was received from BMLinkS Services.
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Check the storage for space. An internal-processing error
If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con- [Corrective Actions]
018-518 bmlinks operation-not-available 2.5.1 Logging/Extraction Tools Functional Instructions
[Error Type]
job 018-521 request send failure in BMLinkS
a temporary error with BMLinkS scan service job
For some reason, the corresponding error code was received from BMLinkS Services. When the machine was trying to connect to BMLinkS scan service, a network error occurred.
After a while repeat the operation. When a command was being sent to BMLinkS Services, a network error was detected.
018-519 bmlinks unknown-error 2.5.1 Logging/Extraction Tools Functional Instructions
[Error Type]
job 018-522 response receive failure in BMLinkS
an error with BMLinkS scan service job
For some reason, the corresponding error code was received from BMLinkS Services. During a response was being made from BMLinkS scan service, a network error occurred.
Use either of the following to resolve the problem. When the machine was receiving a response to its request from BMLinkS Services, a network error
– Search for the latest information and get it. was detected.
– Check the state to see if the file can be written on the BMLinkS Services server. Or the machine received an unexpected response to its request.
tact the support division for instructions. Repeat the operation.
2.5.1 Logging/Extraction Tools Functional Instructions If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con-
018-520 Internal error in BMLinkS Scan 2.5.1 Logging/Extraction Tools Functional Instructions
[Error Type]
job 018-523 image send failure in BMLinkS
After the machine connected to BMLinkS scan service, an internal error occurred or the machine job
received an unexpected response from the server.
[Fault Content] If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
When the machine was transferring an image to BMLinkS scan service, a network error occurred. work log immediately after the problem has occurred and contact the Support Department.
During transfer of an image to BMLinkS Services, a network error was detected. 018-526 Rejected to be refresh
Repeat the operation. Job
If the problem persists, see the following to collect a info9 or xxx.tgz log and a network log and con- [Fault Content]
tact the support division for instructions. CUI Scan: Polling Job Template
2.5.1 Logging/Extraction Tools Functional Instructions [Detection Conditions]
A CUI scan start request was received when the Job Template is being polled.
018-524 Invalid device network setting [Corrective Actions]
[Error Type] Wait for a while, then perform the same operation again.
Job If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
[Fault Content] work log immediately after the problem has occurred and contact the Support Department.
CUI Scan: Device Network Settings Error
[Detection Conditions] 018-527 JT Monitor Internal error
1. When DNS is not set in the device, the server name in the template is written as FQDN. [Error Type]
2. The port for the transfer protocol that is listed in the Job Template is not activated in the device (e.g. Job
SMB, FTP). [Fault Content]
[Corrective Actions] CUI Scan: Internal Error Occurred when Processing Job Template
Check whether the port and network related settings that are required to execute the scan job are [Detection Conditions]
set properly in the device.
Job Template Monitor Internal Error
– Check whether the DNS server setting is correct.
– Check whether the port for the specified protocol is activate.
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net- Repeat the operation.
work log immediately after the problem has occurred and contact the Support Department. If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
018-525 HDD full or HDD access error

018-528 Soap request error
[Error Type]
Job
[Error Type]
Job
[Fault Content]
CUI Scan: HDD-related Error during Processing of Job Template
[Fault Content]
CUI Scan: Soap Argument Error
1. During the CUI scan start process, the internal HDD is full (Job Template partition)
An invalid argument request was received from the SOAP client of custom service.
2. During the CUI scan start process, an internal HDD failure was detected.
Check whether the custom service settings are correct.
Wait for a while, then perform the same operation again. If the problem persists, perform the follow-
ing: If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
work log immediately after the problem has occurred and contact the Support Department. Also
Check for HDD Full, or replace the HDD where the error had occurred.
obtain the packets log between the custom service and the device.
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018-532 Too many jobs to create a new

018-529 Duplicate scan request [Error Type]
[Error Type] Job
Job [Fault Content]
[Fault Content] Failed to Create CUI Scan Job
CUI Scan: Duplication of Soap Job Startup Request [Detection Conditions]
[Detection Conditions] 1. Excessive overlapping of network transferred Jobs (maximum is 3 simultaneous jobs)
During the CUI scan start process that was received from the SOAP client of custom service, 2. There is insufficient internal source to create Jobs (system limit)
another CUI scan start request was received. [Corrective Actions]
[Corrective Actions] Wait for a while, then perform the same operation again.
Wait for a while, then perform the same operation again. If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the network log immediately after the problem has occurred and contact the Support Department.
018-543 Shared name error in SMB server

018-530 Authentication error [Error Type]
Job [Fault Content]
[Fault Content] Problem with the shared name of the SMB scan server
Authentication/DV-related error during start-up of a CUI scan job. [Detection Conditions]
[Detection Conditions] When the machine logged in to the SMB server in Scan to SMB, the shared name on the SMB
1. DV No. of Sheets Limitation, DV Color Mode Limitation, DV Service Use Limitation server was found having the following problems:
2. Use of an unregistered card 1. The shared name specified did not exist on the server.
3. Job error when connecting to an external device or when obtaining authentication information 2. Prohibited letters were found used for the shared name specified.
[Corrective Actions] [DMP6-2 and later products only]
Either perform the correct authentication operation or check the limitations (color mode, no. of 1. The user had no right to access the shared name specified. (MacOS X v10.2)
sheets, services) that was set by the administrator. If the problem persists, follow the logging proce- [Corrective Actions]
dures to obtain the info9 or xxx.tgz log and the network log immediately after the problem has
• Check the shared name specified and set the correct name.
occurred and contact the Support Department.
[DMP6-2 and later products only]
• Check that the user has the right to access the shared name specified. (MacOS X v10.2)
018-531 Failed to create a new job This is how to check it:
[Error Type] 1. Log in as the specified user.
Job 2. From [Dock], start the [Finder] icon.
[Fault Content] 3. On the [Finder] window click the [Home] icon.
Other errors during start-up of a CUI scan job. 4. From the [File] menu, select [View info].
[Detection Conditions] 5. Select [Proprietary Right and Access Right] and check that ’Read/Write’ is selected in the
[Access] box for the owner.
Other JRM detection errors during start-up of a CUI scan job.
[Corrective Actions] tact the support division for instructions.
Repeat the operation. 2.5.1 Logging/Extraction Tools Functional Instructions
If the problem persists, follow the logging procedures to obtain the info9 or xxx.tgz log and the net-
018-547 The number restriction over of SMB scan users
Job Fail Make sure that the file name that is specified in the scanned document destination does not contain
[Fault Content] any invalid characters.
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
The number of SMB Scan users has exceeded the limit
occurred and contact the support department for instructions.
When logging in to the SMB server, it was detected that the number SMB Scan users has exceeded
the limit.
[Corrective Actions] 018-558 HTTP file not found
1. Check the limit for the number of users that can connect to the shared folder. [Error Type]
2. Check whether the number of users who are concurrently using the server has exceeded the maxi- Job Fail
mum number. [Fault Content]
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem The HTTP directory/file name does not exist.
Due to some reason, this code was received from the HTTP server.
018-556 HTTP server script error Perform the following.
[Error Type] 1. Check that the directory that is specified in the scanned document destination HTTP server
Job Fail exists.
[Fault Content] 2. Check that the file name that is specified in the scanned document destination HTTP server
exists.
HTTP Error - Invalid Script
[Detection Conditions] occurred and contact the support department for instructions.
Due to some reason, the abnormal detection code ’XRXERROR’ was received from the HTTP
server.
Perform the following.
018-559 HTTP File duplication fail
1. Check that the drive and directory that are specified in the HTTP server that sends scanned [Error Type]
documents are accessible. Job Fail
2. Repeat the operation. [Fault Content]
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the File Name Conflict Stop
’Prohibit Overwrite’ is selected for scan ’File Name Conflict’
018-557 HTTP Invalid char in filename When performing scan Jobs, set ’File Name Conflict’ to other than ’Cancel Job’.
[Error Type] If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
Job Fail occurred and contact the support department for instructions.
HTTP File - Invalid Characters 018-560 HTTP server login fail
A file name that contains invalid characters was specified. Job Fail
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HTTP User Authentication Error Perform the following.
[Detection Conditions] 1. Check whether the scanned document destination HTTP server is accessible from the PC.
HTTP Status 401 was received. 2. Check the server settings.
[Corrective Actions] If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
1. Check whether the scanned document destination HTTP server is accessible from the PC.
2. Check the login user name.
3. Check the login password. 018-563 HTTP server error
4. Check the name of scanned document destination HTTP server. [Error Type]
5. Check the server path name of scanned document destination HTTP server. Job Fail
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has [Fault Content]
HTTP Response Server Error
HTTP Status 5xx was received.
018-561 HTTP server not found [Corrective Actions]
[Error Type] Perform the following.
Job Fail 1. Check whether the scanned document destination HTTP server is accessible from the PC.
[Fault Content] 2. Check the server settings.
HTTP Error - Not Found If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
[Detection Conditions] has occurred and contact the support department for instructions.
HTTP Status 404 was received.
– The host name is incorrect.
– The script storage is incorrect. 018-564 Host name solution error in HTTP
Perform the following. Job Fail
1. Check whether the scanned document destination HTTP server is accessible from the PC. [Fault Content]
2. Check the name of scanned document destination HTTP server. Failed to Resolve Host Name in HTTP
3. Check the server path name of scanned document destination HTTP server. [Detection Conditions]
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred
DNS resolution of the specified host name has failed.
and contact the Support G for instructions.
– Check whether the scanned document destination HTTP server has been registered in the
018-562 HTTP client error DNS.
[Error Type] – Check whether it is connected to the DNS server.
Job Fail – Check whether the DNS server address is set.
[Fault Content] If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
HTTP Response Client Error problem has occurred and contact the support department for instructions.
HTTP Status 4xx (other than 401 and 404) was received.
018-565 Proxy name solution error in HTTP
Job Fail Check whether the scanned document destination HTTP server is accessible from the PC.
Failed to Resolve Proxy Name Error in HTTP
DNS resolution of the proxy server name that is set in the device has failed.
[Corrective Actions] 018-568 HTTP server SSL access fail
Perform the following. [Error Type]
– Check whether the proxy server name that is set in the device has been registered in the DNS. Job Fail
– Check whether it is connected to the DNS server. [Fault Content]
– Check whether the DNS server address is set. HTTP Error - Abnormal SSL Connection
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem [Detection Conditions]
An error has occurred during SSL/TLS connection
018-566 Server Connect error in HTTP 1. Check whether the scanned document destination HTTP server is accessible from the PC.
[Error Type] 2. Check whether the SSL setting of the scanned document destination HTTP server is valid.
Job Fail 3. Check the name of scanned document destination HTTP server.
[Fault Content] 4. Check the server path name of scanned document destination HTTP server.
HTTP Error - Connection Error If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
Failed to connect to the HTTP server.
018-569 HTTP server certificate fail
1. Check the network cable of the device. [Error Type]
2. Check whether the scanned document destination HTTP server is accessible from the PC. Job Fail
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the [Fault Content]
problem has occurred and contact the support department for instructions. HTTP Error - Invalid Certificate
There is a problem with SSL certificate of the server.
018-567 HTTP server access fail [Corrective Actions]
[Error Type] Perform the following.
Job Fail 1. Check whether the scanned document destination HTTP server is accessible from the PC.
[Fault Content] 2. Check whether the SSL server certificate of the scanned document destination HTTP server is
HTTP Error - Access Error registered in the device.
3. Check whether the SSL server certificate of the scanned document destination HTTP server is
[Detection Conditions] valid.
• Due to some reason, the communication was cut when reading. For example, check the following:
• Due to some reason, the communication was cut when writing. – The certificate has not expired yet.
• Due to some reason, the file close process has failed. – The time that is set in the device is correct.
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– It is not in the discard list. [Fault Content]

– The certificate path of the SSL server certificate and import any necessary CA certificate. Invalid Netware Context Characters
4. If the certificate is not registered in the scanned document destination HTTP server, disable [Detection Conditions]
the device certificate validation.
A context name that contains invalid characters was specified.
problem has occurred and contact the support department for instructions. [Corrective Actions]
2.5.1 Log collection/extraction tool function explanation Check whether the specified context name is correct.
018-570 HTTP certificate fail 2.5.1 Log collection/extraction tool function explanation
[Error Type]
Job Fail
018-573 Invalid char in server
[Fault Content]
[Error Type]
HTTP Error - Invalid Client Certificate
Job Fail
[Fault Content]
A client certificate authentication error has occurred in the HTML server.
Netware Error/Invalid Tree Characters
A connection name that contains invalid characters was specified.
1. Check whether the scanned document destination HTTP server is accessible from the PC.
2. Check whether the SSL client certificate is set correctly in the device.
Check whether the specified connection name is correct.
3. Check whether a valid device certificate is registered in the scanned document destination
HTTP server. If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the occurred and contact the support department for instructions.
problem has occurred and contact the support department for instructions. 2.5.1 Log collection/extraction tool function explanation
018-574 Invalid char in volume
018-571 Internal error in Scan [Error Type]
[Fault Content] Invalid Netware Volume Characters
Scan Network Sending Software Internal Error [Detection Conditions]
[Detection Conditions] A volume name that contains invalid characters was specified.
An internal error has occurred. [Corrective Actions]
[Corrective Actions] Check whether the specified volume name is correct.
Repeat the operation. If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the occurred and contact the support department for instructions.
problem has occurred and contact the support department for instructions. 2.5.1 Log collection/extraction tool function explanation
018-575 Invalid char in login
018-572 Invalid char in context [Error Type]
Job Fail
Invalid Netware Login Netware Error - Connection Error
A user name or password that contains invalid characters was specified. A nonexistent server/tree was specified.
Check whether the specified user name/password is correct. Perform the following.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred 1. Check the network cable of the device.
and contact the Support G for instructions. 2. Check whether the NetWare server is accessible from the PC.
2.5.1 Log collection/extraction tool function explanation 3. Check the server name/tree name.
4. Execute DSREPAIR from the Server Console of the NetWare server.
018-576 Invalid char in path If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
[Error Type]
Job Fail
[Fault Content]
Invalid Netware Path Characters
018-579 Nw server disk full
Job Fail
A path name that contains invalid characters was specified
Netware Error - Hard Disk Full
Check whether the specified path name is correct.
If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has [Detection Conditions]
occurred and contact the support department for instructions. There is insufficient free space in the Netware server.
2.5.1 Log collection/extraction tool function explanation [Corrective Actions]
018-577 Invalid char in file 1. Check whether the NetWare server is accessible from the PC.
[Error Type] 2. Check the capacity of the data storage server.
Job Fail
[Fault Content] problem has occurred and contact the support department for instructions.
Invalid Netware File Name Characters
A file name that contains invalid characters was specified.
018-580 Netware invalid volume
[Error Type]
Check whether the specified file name is correct.
Job Fail
occurred and contact the support department for instructions. [Fault Content]
2.5.1 Log collection/extraction tool function explanation Netware Error - Volume Does Not Exist.
018-578 Nw server not found A nonexistent volume name was specified.

Job Fail Perform the following.
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1. Check whether the NetWare server is accessible from the PC. Example:
2. Check the volume name. Check if the user has the right to open the file.
3. Execute DSREPAIR from the Server Console of the NetWare server. Check if the user has the right to create the file.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem Check if the user has the right to access the directory.
has occurred and contact the support department for instructions. Check if the user has the right to read the file.
2.5.1 Log collection/extraction tool function explanation Check if the user has the right to write to the file.
Check if the user has the right to delete the file/directory.
018-581 Netware invalid path 3. Execute DSREPAIR from the Server Console of the NetWare server.
Job Fail
[Fault Content]
Netware Error - Path Does Not Exist.
018-583 Nw server disk error
A nonexistent directory path was specified.
[Error Type]
Job Fail
[Fault Content]
Netware Error - Disk Access Error
1. Check whether the NetWare server is accessible from the PC.
2. Check the directory path name. [Detection Conditions]
3. Execute DSREPAIR from the Server Console of the NetWare server. A failure has occurred in the Netware server disk.
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the [Corrective Actions]
problem has occurred and contact the support department for instructions. Perform the following.
2.5.1 Log collection/extraction tool function explanation 1. Check the HDD of the Netware server.
018-582 Access right fail 3. Execute DSREPAIR from the Server Console of the NetWare server.
Job Fail
[Fault Content]
Netware Resources Access Rights Verification
018-584 Nw server access fail
• The User who is already logged in does not have the right to open the file.
[Error Type]
Job Fail
• The User who is already logged in does not have the right to create the file.
• The User who is already logged in does not have the right to access the directory. [Fault Content]
• The User who is already logged in does not have the right to read the file. Netware Error - Access Error
• The User who is already logged in does not have the right to write to the file. [Detection Conditions]
• The User who is already logged in does not have the right to delete the directory/file. • Due to some reason, the communication was cut when reading.
• Although all the specified directories/files are read-only, a deletion request was issued. • Due to some reason, the communication was cut when writing.
• Although some of the specified directories/files are read-only, a deletion request was issued. • Due to some reason, the file close process has failed.
Perform the following. Perform the following.
1. Check whether the NetWare server is accessible from the PC. 1. Check whether the NetWare server is accessible from the PC.
2. Check the rights of the User. 2. Execute DSREPAIR from the Server Console of the NetWare server.
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
problem has occurred and contact the support department for instructions. problem has occurred and contact the support department for instructions.
018-585 Netware error in use 018-587 File duplication fail

Job Fail Job Fail
Netware Currently In Use by Other Users File Name Conflict Stop
• Write is locked because netware is being referenced by another user, etc. ’Prohibit Overwrite’ is selected for scan ’File Name Conflict’
• Although some of the specified directories/files are being used by other users, a deletion request [Corrective Actions]
was issued.
Set ’File Name Conflict’ to other than ’Cancel Job’.
• Although all the specified directories/files are being used by other users, a deletion request was
issued.
[Corrective Actions] 2.5.1 Log collection/extraction tool function explanation
018-588 Scan filing policy invalid
2. Check the current usage status of other users.
[Error Type]
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem Job Fail
has occurred and contact the support department for instructions. [Fault Content]
2.5.1 Log collection/extraction tool function explanation Invalid Filing Policy
018-586 Netware login fail Invalid filing policy (when additional items are selected) was detected after connecting with the
server.
[Error Type]
Job Fail
When ’Add’ is selected for ’File Name Conflict’, check that the file format is not set to Multi-page.
[Fault Content]
Netware Server Login Error
The Netware server has refused the login.
[Corrective Actions] 018-589 NEXTNAME.DAT error
[Error Type]
Job Fail
2. Check the login user name.
3. Check the login password.
[Fault Content]
NEXTNAMEDAT File Access Error
4. Check the volume name.
5. Check the server name/tree name. [Detection Conditions]
6. Check the context name. Failed to access the NEXTNAME.DAT file.
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When ’Add’ is selected for ’File Name Conflict’, check that the NEXTNAME.DAT file is correct. Failed to create the scan lock folder.
Take any one of the following actions:
1. If a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.
018-590 Same name exists 2. Check whether there is a folder that has the same name as the specified name.
Job Fail
[Fault Content]
Process stopped because a file with the same name already exists
018-593 lock folder delete fail
A File/folder with the same name was detected in the server.
[Error Type]
Job Fail
[Fault Content]
1. Perform the same operation again without multiple machines accessing the same folder in the Scan Lock Folder Deletion Failed
same server. [Detection Conditions]
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem Failed to delete the scan lock folder.
has occurred and contact the support department for instructions. [Corrective Actions]
2.5.1 Log collection/extraction tool function explanation If a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the job.
018-591 File name suffix limit over problem has occurred and contact the support department for instructions.
[Error Type] 2.5.1 Log collection/extraction tool function explanation
Job Fail
[Fault Content] 018-595 Detected user duplication, in LDAP
The Scan File Name has exceeded the Suffix Limit Value [Error Type]
When determining the file/folder name in the server after connecting to the server, the suffix of the [Fault Content]
file name/folder name has exceeded the limit. Duplicate IDs were detected at ICCG external authentication (LDAP protocol)
Change the file name/destination folder on the scan server. Else, move or delete the files in the des- Two or more entries that have the same information as the currently used IC card were found in the
tination folder. database of the LDAP server.
Make corrections so that the user entries in the database of the LDAP server do not have the same
IC card information.
018-592 lock folder create fail has occurred and contact the Support G for instructions.
Job Fail
[Fault Content] 018-596 LDAP protocol error 596
Scan Lock Folder Creation Failed
job 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
[Fault Content]
An undefined protocol error, and other errors with LDAP Protocol 018-702 LDAP protocol error 02
1. An error except 018-595 occurred with the certified LDAP protocol (ProtocolCategory=7). Job Fail
2. The protocol category with which to fill in Coml_Fault_GetNETCeCode( ) is an unexpected one. [Fault Content]
*FTP/HTTP was specified, or a category that is larger than LDAP_NETAUTH(=7) was specified. LDAP protocol error 02 at Address Book operation (protocol error)
(DMP6-2)
[Corrective Actions] The Server returned RFC2251 standard resultMessageNo ’2’ (protocol error) in response to the
Repeat the operation. Address Book inquiry.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem [Corrective Actions]
Consult with the Network Administrator, correct the Server settings and operate again.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
018-700 Network Stack is not Initialized Fail
[Fault Name] 018-703 LDAP protocol error 03
Network Stack is not Initialized Fail
[Error Type]
Job Fail
[Fault Content]
[Fault Content] LDAP protocol error 03 at Address Book operation
Network Stack is not Initialized Fail. (search timeout)
The Remote Authentication Library has detected that the Network Stack not initialized error of the
The Server returned RFC2251 standard resultMessageNo ’3’ (search time is timed out) in response
device during remote access. to the Address Book inquiry.
The Network Stack is being initialized. Wait a while then try again.
Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
018-701 LDAP protocol error 01 If the problem reoccurs even after that, consult with the Network Administrator.
Job Fail
[Fault Content]
LDAP protocol error 01 at Address Book operation (operation error) 018-704 LDAP protocol error 04
The Server returned RFC2251 standard resultMessageNo ’1’ (operation error) in response to the Job Fail
Address Book inquiry. [Fault Content]
[Corrective Actions] LDAP protocol error 04 at Address Book operation (too many search results to be processed)
Check that the ’LDAP Server/Directory Service Settings’ of the ’External Authentication Server/
Directory Service Settings’ of the machine is set correctly.
Or, a problem has occurred at the Server side. Please check with the Network Administrator.
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The Server returned RFC2251 standard resultMessageNo ’4’ (too many search results to be pro- LDAP protocol error 07 at Address Book operation (the specified authentication method is not sup-
cessed) in response to the Address Book inquiry. ported)
Correct the search conditions/search start position with regard to the Address Book internal data, The Server returned RFC2251 standard resultMessageNo ’7’ (the specified authentication method
focus the search target and search again. is not supported) in response to the Address Book inquiry.
If the problem reoccurs even after that, consult with the Network Administrator. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. The specified authentication method is not supported. Change the authentication method.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ Consult with the Network Administrator to correct the authentication settings.
018-705 LDAP protocol error 05 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
[Error Type]
Job Fail 018-708 LDAP protocol error 08
LDAP protocol error 05 at Address Book operation (comparison request result is false) Job Fail
The Server returned RFC2251 standard resultMessageNo ’5’ (comparison request result is false) in LDAP protocol error 08 at Address Book operation (strong authentication is required)
response to the Address Book inquiry. [Detection Conditions]
[Corrective Actions] The Server returned RFC2251 standard resultMessageNo ’8’ (strong authentication is required) in
It is possible to output a result that is different from the specified content. Consult with the Network response to the Address Book inquiry.
Administrator to check the status of the LDAP Server. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Check that there are no mistakes in the authentication settings. Consult with the Network Adminis-
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ trator to strengthen the authentication settings and operate again.
[Error Type]
Job Fail 018-709 Active Communication is Unavailable Now Fail
[Fault Content] [Fault Name]
LDAP protocol error 06 at Address Book operation (comparison request result is true) Active Communication is Unavailable Now Fail
The Server returned RFC2251 standard resultMessageNo ’6’ (comparison request result is true) in Job Fail
response to the Address Book inquiry. [Fault Content]
[Corrective Actions] Active Communication is Unavailable Now Fail.
This is not an error message as it just means that ’the output result is as specified’. [Detection Conditions]
Turn the power OFF then ON. The Remote Authentication Library has detected that the device is in active communication state
If the problem persists, perform the following procedure to repair it. during remote access.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ [Corrective Actions]
A. In case of IPv4 environment
018-707 LDAP protocol error 07 1. Check whether the address that is being used as the IPv4 address of the device is undefined,
[Error Type] or whether it has become the Auto IP address.
2. Check if the network has been connected properly.
Job Fail
3. Check with the Network Administrator on whether the DHCP Server address had been [Error Type]
exausted. Job Fail
4. Obtain the PfShowInfo 9 log.
[Fault Content]
A. In case of IPv6 environment
LDAP protocol error 12 at Address Book operation (extended function cannot be used)
1. Check whether the address that is being used as the IPv6 address of the device has been allo-
cated with a global address that uses the network address distributed by the IPv6 router. [Detection Conditions]
2. Check if the network has been connected properly. The Server returned RFC2251 standard resultMessageNo ’12’ (extended function cannot be used)
3. Check with the Network Administrator on whether the IPv6 router has been configured cor- in response to the Address Book inquiry.
rectly. [Corrective Actions]
4. Obtain the PfShowInfo 9 log. Consult with the Network Administrator to check the status of the Server operation.
[Error Type]
LDAP protocol error 10 at Address Book operation (not registered in search range) Job Fail
The Server returned RFC2251 standard resultMessageNo ’10’ (referral (intro, ref)) in response to LDAP protocol error 13 at Address Book operation (secrecy is required)
the Address Book inquiry. [Detection Conditions]
[Corrective Actions] The Server returned RFC2251 standard resultMessageNo ’13’ (secrecy is required) in response to
Nothing is registered in the specified search range. Consult with the Network Administrator to check the Address Book inquiry.
the status of the authentication settings. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Consult with the Network Administrator to check the status of the Server operation.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ If the problem persists, perform the following procedure to repair it.
018-711 LDAP protocol error 11
[Error Type] 018-714 LDAP protocol error 14
LDAP protocol error 11 at Address Book operation (admin limit is exceeded) [Fault Content]
[Detection Conditions] LDAP protocol error 14 at Address Book operation (SASL bind in progress)
The Server returned RFC2251 standard resultMessageNo ’11’ (admin limit is exceeded) in [Detection Conditions]
response to the Address Book inquiry.
The Server returned RFC2251 standard resultMessageNo ’14’ (SASL bind in progress) in response
[Corrective Actions] to the Address Book inquiry.
Consult with the Network Administrator to check the status of the Server operation. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Please wait for a while and operate again. If the situation did not improve, consult with the Network
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ Administrator.
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018-715 Kerberos Attestation protocol error 73 [Detection Conditions]

[Fault Name] The Server returned RFC2251 standard resultMessageNo ’17’ (the specified attribute is not defined)
in response to the Address Book inquiry.
Kerberos Attestation protocol error 73
[Error Type]
An attribute problem as occurred. Consult with the Network Administrator to check the status at the
Job Server side.
Kerberos Authentication Protocol Error (73) 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
If the Kerberos authentication server and the authentication method supported by the device do not 018-718 LDAP protocol error18
match, error during Kerberos authentication will be detected.
[Error Type]
Job Fail
If the error occurred in the case of smart card authentication, algorithm not supported by the device
is specified by KDC. [Fault Content]
In the case of password authentication, KDC does not support any of the device’s algorithms. LDAP protocol error 18 at Address Book operation (unsuitable combination)
Review KDC settings.Also, in the case of devices supporting FIPS, if FIPS mode is disabled, it may [Detection Conditions]
fix the problem. The Server returned RFC2251 standard resultMessageNo ’18’ (unsuitable combination) in response
to the Address Book inquiry.
If problem persists, immediately after problem appears, obtain the [PfShowInfo 8 Log] and [Network [Corrective Actions]
2.5.1 Explanation of Log Collection/Retrieval Tool Feature Server side.
[Error Type]
LDAP protocol error 16 at Address Book operation (the requested attribute does not exist) Job Fail
The Server returned RFC2251 standard resultMessageNo ’16’ (the requested attribute does not LDAP protocol error 19 at Address Book operation (limit violation)
exist) in response to the Address Book inquiry. [Detection Conditions]
[Corrective Actions] The Server returned RFC2251 standard resultMessageNo ’19’ (limit violation) in response to the
An attribute problem as occurred. Consult with the Network Administrator to check the status at the Address Book inquiry.
Server side. [Corrective Actions]
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ Server side.
LDAP protocol error 17 at Address Book operation (the specified attribute is not defined) [Fault Content]
LDAP protocol error 20 at Address Book operation (the specified attribute already exists)
The Server returned RFC2251 standard resultMessageNo ’20’ (the specified attribute already GCP Certification Fail
exists) in response to the Address Book inquiry. [Error Type]
An attribute problem as occurred. Consult with the Network Administrator to check the status at the [Fault Content]
Server side.
GCP Certificate Connection Error
Connection error of certificate has occurred during HTTP communication with Google server.
Confirm with the network administrator the correct root CA certificate is present, certificate authenti-
[Error Type] cation settings are correct .
Job Fail
[Fault Content] If the problem still persists, perform the following:
LDAP protocol error 21 at Address Book operation (syntax error of the specified attribute value) OF-09 Common Job Fail
[Detection Conditions] Investigate the problem of Information Fail/Warning occurrence.
The Server returned RFC2251 standard resultMessageNo ’21’ (syntax error of the specified
attribute value) in response to the Address Book inquiry. 018-724 GCP SSL Connection Fail
GCP SSL Connection Fail
Server side.
[Error Type]
Job
[Fault Content]
GCP SSL Connection Error
018-722 GCP Network Fail
[Fault Name]
Connection error of SSL has occurred during HTTP communication with Google server.
GCP Network Fail
[Error Type]
Confirm with the network administrator the network (SSL Communication) connection status, SSL
Job
settings status.
[Fault Content]
GCP Network Connection Error If the problem still persists, perform the following:
Network-related error has occurred during HTTP communication with Google server. Investigate the problem of Information Fail/Warning occurrence.
Confirm the network connection status, network settings status with the system administrator. 018-725 Kerberos Attestation protocol error 22
If the problem still persists, perform the following: [Error Type]
job
[Fault Content]
Kerberos Authentication Protocol error (22)
018-723 GCP Certification Fail
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The user Kerberos password has expired. 1. Check if the root CA certificate of KDC Certificate is registered with the device. If not, register the
[Corrective Actions] root CA certificate.
2. If the KDC certificate has expired, renew the Kerbeors Server KDC certificate .
As the user Kerbeors password set on the Kerbeors server has expired, it is necessary to ask the
server administrator to extend the expiration date of it. 3. Check that the Kerberos Server address set on the device is the same as that written on the Kerbe-
ors Server KDC certificate. If they are different, change the Kerbeors Server address set on the
device, or check the Kerbeors Server KDC certificate. In this case, there is a possibility of a wrong
018-726 Kerberos Attestation protocol error 70 setting or Kerbeors Server impersonation.
[Error Type]
job 018-729 GCP Network Timeout Fail
Kerberos Authentication Protocol error (70) GCP Network Timeout Fail
A higher CA certificate in the user SmartCard is not registered with the device. Job
Check if a higher CA certificate in the user SmartCard is registered with the device. If not, register it GCP Connection Timeout Error
with the device.
The status is that in Kerberos authentication (PKINIT), the device cannot send the certificate path
Timeout error has occurred during HTTP communication with Google server.
for user certificate to the Kerbeors Server (KDC).
Check the network connection status, settings status.The network might be congested.
018-727 Kerberos Attestation protocol error 71
[Error Type] If the problem still persists, perform the following:
job
[Fault Content] Investigate the problem of Information Fail/Warning occurrence.
[Detection Conditions] 018-730 GCP Network Other Fail
The certificate in the user SmartCard is incorrect (rejected by the Kerbeors Server).
[Fault Name]
[Corrective Actions] GCP Network Other Fail
Check if the certificate in the user SmartCard is valid. If it has become invalid or expired, renew it, or
if the Kerberos server prohibits the use of the certificate, it is necessary to ask the server administra-
[Error Type]
tor to make the server permit it. Job
[Fault Content]
018-728 Kerberos Attestation protocol error 72 GCP Other Network Error

Other network-related internal error has occurred during HTTP communication with Google server.
job
Check the network connection status, settings status.If the problem occurs again, contact the Call
Center.
The Kerbeors Server KDC certificate is incorrect. (The root CA certificate is not registered with the
If the problem still persists, perform the following.
device; the KDC certificate has expired; or the KDC certificate address is different from that written
on the certificate.)
018-731 GCP HDD Limit Fail The Server returned RFC2251 standard resultMessageNo ’33’ (wrong alias) in response to the
Address Book inquiry.
[Fault Name]
GCP HDD Limit Fail
A name related problem has occurred. Consult with the Network Administrator to check the status at
[Error Type] the Server side.
Job
[Fault Content] 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
GCP HDD Control Print Error
[Detection Conditions] 018-734 LDAP protocol error 34
Job is aborted because there is not enough capacity in the HDD.
[Error Type]
Check the HDD available capacity, and free up space.Print again after executing all print jobs which
are being spooled.
[Fault Content]
LDAP protocol error 34 at Address Book operation (wrong DN form, wrong password)
If the problem still persists, perform the following: [Detection Conditions]

OF-09 Common Job Fail The Server returned RFC2251 standard resultMessageNo ’34’ (wrong DN form) in response to the
Investigate the problem of Information Fail/Warning occurrence. Address Book inquiry.
A name related problem has occurred.
Check the User Name and the Password again and release the incorrect Password Name.
[Error Type] If it did not improve, consult with the Network Administrator to check the authentication settings at
Job Fail the Server side. Consult with the Network Administrator to check the status at the Server side.
LDAP protocol error 32 at Address Book operation (applicable object does not exist) 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
The Server returned RFC2251 standard resultMessageNo ’32’ (applicable object does not exist) in 018-735 LDAP protocol error 35
[Error Type]
’32’ the applicable e-mail address does not exist.
[Fault Content]
Either re-input the correct e-mail address or check the e-mail addresses that are registered in the
LDAP protocol error 35 at Address Book operation (object is terminated)
Server.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ The Server returned RFC2251 standard resultMessageNo ’35’ (object is terminated) in response to
the Address Book inquiry.
A name related problem has occurred. Consult with the Network Administrator to check the status at
[Error Type] the Server side.
Job Fail If the problem persists, perform the following procedure to repair it.
[Fault Content] 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
LDAP protocol error 33 at Address Book operation (wrong alias)
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Job Fail Confirm the network connection status, network settings status with the system administrator.
[Fault Content]
LDAP protocol error 36 at Address Book operation (cannot refer to alias) If the problem still persists, perform the following:
The Server returned RFC2251 standard resultMessageNo ’36’ (cannot refer to alias) in response to Investigate the problem of Information Fail/Warning occurrence.
[Corrective Actions] 018-739 GCP XMPP Network Other Fail
A name related problem has occurred. Consult with the Network Administrator to check the status at [Fault Name]
the Server side.
GCP XMPP Network Other Fail
[Error Type]
Job
[Fault Content]
018-737 GCP Other Fail GCP Other Network Errors (XMPP)
GCP Other Fail
Network-related internal error has occurred during communication through XMPP protocol with
[Error Type] Google server.
Job [Corrective Actions]
[Fault Content] Check the network connection status, settings status.If the problem occurs again, contact the Call
GCP Other Errors Center.
Other internal error has occurred during GCP module processing.
After checking the settings, try again.If the problem occurs again, contact the Call Center.
If the problem still persists, perform the following: 018-740 GCP XMPP Certification Fail
OF-09 Common Job Fail [Fault Name]
Investigate the problem of Information Fail/Warning occurrence. GCP XMPP Certification Fail
[Error Type]
018-738 GCP XMPP Network Fail Job
GCP XMPP Network Fail GCP Certificate Connection Error (XMPP)
Job Connection error of certificate has occurred during communication through XMPP protocol with
Google server.
[Fault Content]
GCP Network Connection Error (XMPP)
Confirm with the network administrator the correct root CA certificate is present, certificate authenti-
[Detection Conditions] cation settings are correct .
Network-related error has occurred during communication through XMPP protocol with Google
server.
Investigate the problem of Information Fail/Warning occurrence. [Detection Conditions]
The Server returned RFC2251 standard resultMessageNo ’49’ (the specified authentication certifi-
018-741 GCP XMPP Other Fail cate is invalid) in response to the Address Book inquiry.
Address search was performed when incorrect User Name and Password was used for authentica-
[Fault Name] tion.
GCP XMPP Other Fail
[Error Type] A security related problem has occurred.
Job
Check the User Name and the Password used for authentication again and release the incorrect
[Fault Content] search login name.
GCP Other Errors (XMPP) If it did not improve, consult with the Network Administrator to check the authentication settings at
[Detection Conditions] the Server side.
Other internal error has occurred during GCP module (XMPP library) processing. If the problem persists, perform the following procedure to repair it.
After checking the settings, try again.If the problem occurs again, contact the Call Center.
If the problem still persists, perform the following: [Error Type]
OF-09 Common Job Fail Job Fail
Investigate the problem of Information Fail/Warning occurrence. [Fault Content]
LDAP protocol error 49 at Address Book operation (the specified authentication certificate is invalid,
018-748 LDAP protocol error 48 login name is invalid)

The Server returned RFC2251 standard resultMessageNo ’50’ (user does not have access privi-
Job Fail
leges) in response to the Address Book inquiry.
[Fault Content]
LDAP protocol error 48 at Address Book operation (authentication denied)
A security related problem has occurred. Consult with the Network Administrator to check the
[Detection Conditions] access rights at the Server side.
The Server returned RFC2251 standard resultMessageNo ’48’ (authentication denied) in response If the problem persists, perform the following procedure to repair it.
to the Address Book inquiry.
A security related problem has occurred. Consult with the Network Administrator to check the
authentication settings at the Server side.
If the problem persists, perform the following procedure to repair it. [Error Type]
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ Job Fail
018-749 LDAP protocol error 49 [Fault Content]

LDAP protocol error 51 at Address Book operation (busy)
[Error Type]
Job Fail
The Server returned RFC2251 standard resultMessageNo ’51’ (busy) in response to the Address
[Fault Content] Book inquiry.
LDAP protocol error 49 at Address Book operation (the specified authentication certificate is invalid,
login name is invalid)
A service related problem has occurred. Please wait for a while and operate again. If the situation
did not improve, consult with the Network Administrator.
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LDAP protocol error 52 at Address Book operation (cannot be processed) [Fault Content]
[Detection Conditions] LDAP protocol error 64 at Address Book operation (naming violation)
The Server returned RFC2251 standard resultMessageNo ’52’ (cannot be processed) in response [Detection Conditions]
to the Address Book inquiry. The Server returned RFC2251 standard resultMessageNo ’64’ (naming violation) in response to the
[Corrective Actions] Address Book inquiry.
A service related problem has occurred. Please wait for a while and operate again. If the situation [Corrective Actions]
did not improve, consult with the Network Administrator. An update related problem has occurred. Consult with the Network Administrator to check the status
If the problem persists, perform the following procedure to repair it. at the Server side.
LDAP protocol error 53 at Address Book operation (execution denied) [Fault Content]
[Detection Conditions] LDAP protocol error 65 at Address Book operation (object class specification error)
The Server returned RFC2251 standard resultMessageNo ’53’ (execution denied) in response to [Detection Conditions]
the Address Book inquiry. The Server returned RFC2251 standard resultMessageNo ’65’ (object class specification error) in
[Corrective Actions] response to the Address Book inquiry.
A service related problem has occurred. Please wait for a while and operate again. If the situation [Corrective Actions]
did not improve, consult with the Network Administrator. An update related problem has occurred. Consult with the Network Administrator to check the status
If the problem persists, perform the following procedure to repair it. at the Server side.
LDAP protocol error 54 at Address Book operation (loop detected) [Fault Content]
[Detection Conditions] LDAP protocol error 66 at Address Book operation (entries other than termination cannot be exe-
cuted)
The Server returned RFC2251 standard resultMessageNo ’54’ (loop detected) in response to the
Address Book inquiry. [Detection Conditions]
[Corrective Actions] The Server returned RFC2251 standard resultMessageNo ’66’ (entries other than termination can-
not be executed) in response to the Address Book inquiry.
A service related problem has occurred. Consult with the Network Administrator to check the status
of the service operation at the Server side.
An update related problem has occurred. Consult with the Network Administrator to check the status LDAP protocol error 69 at Address Book operation (object class cannot be changed)
at the Server side. [Corrective Actions]
An update related problem has occurred. Consult with the Network Administrator to check the status
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ at the Server side.
[Error Type]
LDAP protocol error 67 at Address Book operation (cannot be executed at RDN) Job Fail
The Server returned RFC2251 standard resultMessageNo ’67’ (cannot be executed at RDN) in LDAP protocol error 70 at Address Book operation
response to the Address Book inquiry. (search target is too large)
An update related problem has occurred. Consult with the Network Administrator to check the status The Server returned RFC2251 standard resultMessageNo ’70’ (search result is too large) in
at the Server side. response to the Address Book inquiry.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ Correct the search conditions/search start position with regard to the Address Book internal data,
focus the search target and search again.
018-768 LDAP protocol error 68 If the problem reoccurs even after that, consult with the Network Administrator.
Job Fail
[Fault Content]
LDAP protocol error 68 at Address Book operation (the specified entry already exists) 018-771 LDAP protocol error 71
The Server returned RFC2251 standard resultMessageNo ’68’ (the specified entry already exists) in Job Fail
response to the Address Book inquiry. [Fault Content]
[Corrective Actions] LDAP protocol error 71 at Address Book operation (influence on multiple DSA)
An update related problem has occurred. Consult with the Network Administrator to check the status [Detection Conditions]
at the Server side.
The Server returned RFC2251 standard resultMessageNo ’71’ (influence on multiple DSA) in
If the problem persists, perform the following procedure to repair it. response to the Address Book inquiry.
Consult with the Network Administrator to check the status at the Server side.
018-769 LDAP protocol error 69 If the problem persists, perform the following procedure to repair it.
[Error Type] 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’
Job Fail
LDAP protocol error 69 at Address Book operation (object class cannot be changed)
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Job Fail
LDAP protocol error 80 at Address Book operation (an unknown error has occurred) [Error Type]
The Server returned RFC2251 standard resultMessageNo ’80’ (an unknown error has occurred) in [Fault Content]
LDAP protocol error 83 at Address Book operation (outgoing message encoding error)
Check the status of the server.
The Server returned RFC2251 standard resultMessageNo ’83’ (outgoing message encoding error)
If the problem persists, perform the following procedure to repair it. in response to the Address Book inquiry.
018-781 LDAP protocol error 81 If the problem persists, perform the following procedure to repair it.
Job Fail
LDAP protocol error 81 at Address Book operation [Error Type]
(cannot connect to Server) Job Fail
Cannot connect to Server In response to the Address Book inquiry LDAP protocol error 84 at Address Book operation (incoming message decoding error)
1. Check if the network cable is connected. The Server returned RFC2251 standard resultMessageNo ’84’ (incoming message decoding error)
2. If it is connected, check the start up state of the target request server. in response to the Address Book inquiry.
3. Check that the Server Name is correct at ’System Settings’ - ’Network Settings’ - ’External Authenti- [Corrective Actions]
cation Server/Directory Service Settings’ - ’LDAP Server/Directory Service Settings’, and set it to the
correct name.
018-782 LDAP protocol error 82 018-785 LDAP protocol error 85

Job Fail Job Fail
LDAP protocol error 82 at Address Book operation (program error or SASL authentication error) LDAP protocol error 85 at Address Book operation
[Detection Conditions] (search timeout)
The Server returned RFC2251 standard resultMessageNo ’82’ (program error or SASL authentica- [Detection Conditions]
tion error) in response to the Address Book inquiry.
The Server returned RFC2251 standard resultMessageNo ’85’ (search time is timed out) in
[Corrective Actions] response to the Address Book inquiry.
Correct the search conditions/search start position with regard to the Address Book internal data, The Server returned RFC2251 standard resultMessageNo ’88’ (instruction canceled) in response to
focus the search target and search again. the Address Book inquiry.
If the problem reoccurs even after that, consult with the Network Administrator. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Check the status of the server.
LDAP protocol error 86 at Address Book operation (an unknown authentication method has been [Fault Content]
specified)
LDAP protocol error 89 at Address Book operation (an incorrect parameter was passed)
LDAP protocol error 86 at Address Book operation (an unknown authentication method has been The Server returned RFC2251 standard resultMessageNo ’89’ (an incorrect parameter was passed)
specified)
Consult with the Network Administrator to check the status at the Server side. Consult with the Network Administrator to check the status at the Server side.
2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’ 2.4.2 ’Cannot Connect to Network’ or ’Printer Cannot be Seen From PC’

Job Fail Job Fail
LDAP protocol error 87 at Address Book operation (mistake in definition of search filter)
LDAP protocol error 90 at Address Book operation (insufficient memory)
The Server returned RFC2251 standard resultMessageNo ’87’ (mistake in definition of search filter)
The Server returned RFC2251 standard resultMessageNo ’90’ (insufficient memory) in response to
Check the search condition and consult with the Network Administrator if that did not work.

Job Fail
Job Fail
LDAP protocol error 88 at Address Book operation (instruction canceled) LDAP protocol error 91 at Address Book operation (Server connection prohibited)
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The Server returned RFC2251 standard resultMessageNo ’91’ (Server connection prohibited) in The Server returned RFC2251 standard resultMessageNo ’94’ (result no longer exist) in response
response to the Address Book inquiry. to the Address Book inquiry.

Job Fail Job Fail
LDAP protocol error 92 at Address Book operation (unsupported function) LDAP protocol error 95 at Address Book operation (result still exist)
The Server returned RFC2251 standard resultMessageNo ’92’ (unsupported function) in response The Server returned RFC2251 standard resultMessageNo ’95’ (result still exist) in response to the
to the Address Book inquiry. Address Book inquiry.

Job Fail Job Fail
LDAP protocol error 93 at Address Book operation (result is not returned) LDAP protocol error 96 at Address Book operation (client loop detected)
The Server returned RFC2251 standard resultMessageNo ’93’ (result is not returned) in response to The Server returned RFC2251 standard resultMessageNo ’96’ (client loop detected) in response to
the Address Book inquiry. the Address Book inquiry.

Job Fail Job Fail
LDAP protocol error 94 at Address Book operation (result no longer exist) LDAP protocol error 97 at Address Book operation (maximum hop number for reference is
exceeded)
The Server returned RFC2251 standard resultMessageNo ’97’ (maximum hop number for reference
is exceeded) in response to the Address Book inquiry.
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021-208 An alert for setting chain-link has been detected. 021-212 USB IC Card Reader preparing error
An alert for setting chain-link has been detected. local
System A failure in starting the USB IC Card Reader
EP-BB Chain-Link Setting Failure Alert When the device is turned ON, the accessory connected through USB has not finished starting up
[Detection Conditions] within a certain period of time, which is set as SystemData.
– The USB is disconnected.
Processing of change of Chain-Link by the instruction from EP Center has failed.
– The accessory connected through USB has not finished preparing for operation.
– The accessory connected through USB has finished preparing for operation, but the device
Since it is a unique EP Fault, it will not be displayed on screen in user mode. cannot communicate with the accessory.
After checking the Chain-Link settings instruction and results, visit the user, and perform the appro-
priate action.
• In case the USB is disconnected:
-> Reconnect the disconnected USB Cable and then turn the power OFF then ON.
021-210 USB IC Card Reader connection error – In case the accessory connected through USB has finished preparing for operation, but the
[Error Type] device cannot communicate with the accessory:
Local Fail -> This is different from the two cases described earlier:
[Fault Content] – The accessory connected through USB is out of order.
USB IC Card Reader Connection Status Error – As it is thought that there is a problem such as a mismatch between the USB-connected
accessory and the lodable module for accessory control, it is necessary to isolate the phenom-
[Detection Conditions] enon.
Detection Condition of Fault: When powering ON the device, the EPA Lib/EP Cont detected that the
setting requires a USB IC Card to control jobs and that the USB IC Card is not connected. When the
device is in Ready state, the EPA Lib/EP Cont detected that the setting requires a USB IC Card to 021-213 Controller Price Table Error
control jobs and that the USB is disconnected or the USB IC Card Reader is malfunctioning. [Error Type]
[Corrective Actions] local
If the USB connector is disconnected: Reconnect the disconnected USB connector and turn the [Fault Content]
power OFF then ON.
An error in setting up EPA - Controller Unit-Price Table
If this fault occurred although the USB IC Card Reader is connected: Connect an undamaged USB
IC Card Reader and turn the power OFF then ON. [Detection Conditions]
With a new type of subtraction system (M/C Unit-Price Table system) ON (850-027=1), an available
unit price (855-xxx) is set to a value out of the range of 1 to 9999999.
021-211 USB IC Card Reader broken
[Error Type] (Only the system administrator can repair this.)
local Using CWIS, read out the Unit-Price Table into a file. Set a value between 1 and 9999999 at the
[Fault Content] location(s) where a value out of the range is set. Using CWIS, write the file containing the corrected
The USB IC Card Reader is broken. Unit Price Table.
[Detection Conditions] – In order not to use the new type of subtraction system (M/C Unit-Price Table system), set the
value in NVM(850-027) to 0 (The function OFF).
When the Reader of a working USB IC Card Reader that is being used malfunctioned, at the time
– To use the new type of subtraction system (M/C Unit-Price Table system), set every available
that malfunction is detected.
unit price (855-xxx) to a value between 1 and 9999999. Power OFF then ON. (You need to
[Corrective Actions] obtain consent from the customer as to the values to set the prices to.)
Connect the unbroken USB IC Card Reader and turn the power OFF then ON.
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If the problem persists, perform the following: [Corrective Actions]

Go to OF-01 Common System Fail. Perform step (5) to collect reports and the subsequent steps. Turn the power OFF then ON.
1. Check the connection to the EP accessory, pull out and insert the EPSV Board and replace the
021-214 USB IC Card Reader encryption setting error cable.
2. Check that the Controller software is the latest version.
[Error Type]
3. If the problem persists, replace the EPSV-IF PWB.
Local
4. If the trouble persists, refer to the following procedure to repair it.
[Fault Content] OF-01 Common System Fail
Failure in the USB IC Card Reader encryption settings
021-361 EP Accessory Kind Config Error
• When an USB IC Card Reader error is detected during the setting of the USB IC Card Reader
encryption settings. [Error Type]
• When connected to an USB IC Card Reader with incorrect encryption settings (the Mutual Authenti- System Fail
cation Key not matching the Specified Key), causing encrypted communication to fail. [Fault Content]
[Corrective Actions] EP Accessory - Accessory Type Setting Error
• As this may sometimes be corrected by rebooting, try turning the power OFF and ON. [Detection Conditions]
• If the problem persists after turning the power OFF then ON, the encryption settings of the con- ’The system data 850-007 has not been set properly (Detected in FX only. This should not be
nected USB IC Card Reader is wrong. Connect an USB IC Card Reader that has never been used treated as Fail.)’
before, or one that has had its encryption settings initialized as factory default settings to the
machine and turn the power OFF then ON.
Check that the System Data 850-007 is set correctly and make the setting again.
021-215 Invalid Accessory Kind Setting Turn the power OFF then ON. If the problem persists, perform the following.
[Error Type] 1. Check the connection to the EP accessory, pull out and insert the EPSV Board and replace the
local cable.
[Fault Content] Check whether the Controller ROM is the latest version and upgrade it to the latest.
Invalid Accessory Kind Setting If the Controller ROM is the latest version, there is no need to download it.
[Detection Conditions] 2. If the problem persists, replace the EPSV-IF Board.
The value set in NVM850-007 (Billing/Adding Up Device Type Setting) is different from the type of
the connected accessory. Perform the procedures after obtaining reports in OF-01 Common System Fail.
Change the value in NVM850-007 to the appropriate one for the connected accessory, then power 021-400 Check Request
OFF then ON. Or replace the connected accessory with the appropriate one for the setting, then [Error Type]
power OFF then ON.
info
[Fault Content]
021-360 EP Accessory Fail Check Request Information
System Fail
Detected Check Request.
EP Accessory Fail
Perform checks.
An error occurred in the connection to the EP accessory. The accessory that should be installed is
not found.
021-401 USB IC Card Reader connection error info
[Error Type] If the error is related to operations other than installation, use the Chain-Link to overwrite the EP
info (920-003) Server URL with a new value and perform the operation again.
[Fault Content] has occurred and contact the support department for instructions.
Info that USB IC Card Reader Connection Status is incorrect 2.5.1 Log collection/extraction tool function explanation
The number of USB IC Card Readers (including other certification devices besides Reader) set up
and inserted is larger than the number set on the device.
021-502 Couldn’t resolve proxy name.
Job Fail
Disconnect the USB IC Card Reader that caused this error to occur from the USB connector.
[Fault Content]
Proxy Server Address Resolution Error
021-500 EPAccessoryJobExclusion
[Error Type]
Failed to resolve the address of the proxy server name.
Job Fail
libcURL returned ’’CURLE_COULDNT_RESOLVE_PROXY’’.
[Fault Content]
EP-related Product Job Exclusion
Check the following.
[Detection Conditions] – Check the connection of the LAN cable.
When the Fax send billing function is enabled, the following cases occurs:
– Check the DNS server address settings.
1. There was an attempt to start up a job for accessory billing in the middle of a Fax send Job
– Check the default gateway settings.
operation.
– Check the subnet mask settings.
2. There was an attempt to start up a Fax send Job in the middle of a Job for accessory billing
operation. This Fault is not detected when the Fax send billing function is disabled. For B-Direct configuration, check the following:
– Check the EP proxy server URL settings. (Chain-Link (920-35) or KO settings)
If the problem persists after checking the above settings, there may be a network failure or DNS
Wait for the currently running Job to complete, and then restart the job. server failure. Contact the client’s Network Administrator.
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network
log immediately after the problem has occurred and contact the support department for instructions.
021-501 Invalid URL has detected. 021-503 Couldn’t resolve host name.
Job Fail
Job Fail
Invalid Server URL Server Address Resolution Error
The server URL is grammatically incorrect.
Failed to resolve the address of the server name.
libcURL returned ’’CURLE_URL_MALFORMAT’’.
libcURL returned ’’CURLE_COULDNT_RESOLVE_HOST’’.
If the error is related to the installation operation, check the URL of the EP server again and enter
– Check the connection of the LAN cable.
the correct one.
– Check the DNS server address settings.
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– Check the default gateway settings. [Corrective Actions]

– Check the subnet mask settings. Turn the power OFF then ON.
– Check the EP server URL settings. (Chain-Link (920-003)) If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
If the problem persists after checking the above settings, there may be a network failure or DNS has occurred and contact the support department for instructions.
server failure. Contact the client’s Network Administrator. 2.5.1 Log collection/extraction tool function explanation
If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network
021-506 An invalid peer certificate has received.
[Error Type]
Job Fail
021-504 Couldn’t connect to host/proxy.
[Fault Content]
[Error Type]
Invalid SSL Certificate (Edge Server)
Job Fail
[Fault Content]
The SSL certificate of the server is invalid.
Server Connection Error
libcURL returned ’’CURLE_SSL_PEER_CERTIFICATE’’.
Unable to connect to the server or proxy server
libcURL returned ’’CURLE_COULDNT_CONNECT’’. (Including cases where the server is not
turned ON)
Or, libcURL returned ’’CURLE_GOT_NOTHING’’.
– Check the connection of the LAN cable.
021-507 Proxy unauthorized access.
– Check the default gateway settings. [Error Type]
– Check the subnet mask settings. Job Fail
– Check the EP server settings. (Chain-Link (920-003~920-006)) [Fault Content]
For B-Direct configuration, check the following: Proxy Authentication Error
– Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings) [Detection Conditions]
If the problem persists after checking the above settings, there may be a network failure or the Authentication of the proxy server has failed.
FQDN of the EPA server may have been changed (If the EPA Server is used). Contact the client’s
libcURL returned ’’HTTP Status: 407 Proxy Authorization Required’’.
Network Administrator.
log immediately after the problem has occurred and contact the support department for instructions. Check the following.
2.5.1 Log collection/extraction tool function explanation – Check the EP proxy server authentication user.
– Check the EP proxy server authentication password.
If the problem persists after checking the above settings, there may be a network failure or the proxy
021-505 Couldn’t establish SSL session. server settings may have changed/failed. Contact the client’s Network Administrator.
[Error Type] If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network
Job Fail log immediately after the problem has occurred and contact the support department for instructions.
SSL Session Error
[Detection Conditions] 021-508 A connection to host/proxy has timed out.
An error has occurred during SSL/TLS handshake. [Error Type]
libcURL returned ’’CURLE_SSL_CONNECT_ERROR’’. Job Fail
Communication Timeout Recall Status Mismatch (EP System)
Communication timeout has occurred. The server detected that it is already in recalled status.
libcURL returned ’’CURLE_OPERATION_TIMEOUTED’’. The server has notified a SOAP Fault indicating that the device is already in recalled status on the
[Corrective Actions] EP system.
Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyUnregistered
– Check the connection of the LAN cable. [Corrective Actions]
– Check the default gateway settings. No action is required if this error corresponds to a recall operation. Finish the servicing.
– Check the subnet mask settings. If the error is related to operations other than recall, check whether the EP contract has expired. If it
– Check the EP server settings. (Chain-Link (920-003~920-006)) has already expired, no action is required.
For B-Direct configuration, check the following: If the problem occurs when the EP contract has not expired yet, obtain the info9 or xxx.tgz log and
network log immediately after the problem has occurred and contact the support department for
– Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)
instructions.
If the problem persists after checking the above settings, there may be a network failure or the
FQDN of the EPA server may have been changed (when the EPA Server is used). Contact the cli-
ent’s Network Administrator.
If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network 021-511 SOAP Fault: The MC already registered (WEP).
log immediately after the problem has occurred and contact the support department for instructions. [Error Type]
Job Fail
[Fault Content]
021-509 SOAP Fault: An invalid message detected. Installation Status Mismatch (EP System)
Job Fail When performing installation, the server detected that it already has the WEP Installed.
[Fault Content] When performing installation, the server has notified a SOAP Fault indicating that the device
Invalid Communication Message already has WEP installed on the EP system.
[Detection Conditions] Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegistered
The server detected an invalid message. [Corrective Actions]

The server has notified a SOAP Fault indicating that the message from the device is invalid. Check with the EP Center for the EP contract status and registration status.
Code=Client, Subcode=InvalidMessage If the problem occurs regardless that the WEP is not registered in the EP Center, obtain the info9 or
xxx.tgz log and network log immediately after the problem has occurred and contact the support
Or, an unexpected SOAP Fault was notified because of a failure in the server.
department for instructions.
has occurred and contact the support department for instructions. 021-512 SOAP Fault: The MC already registered (EP-SV).
Job Fail
021-510 SOAP Fault: The MC already unregistered. [Fault Content]
[Error Type] EP-SV Installation Conflict (EP System)

When performing installation, the server detected that it already has the EP-SV Installed.
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When performing installation, the server has notified a SOAP Fault indicating that the device already 2.5.1 Log collection/extraction tool function explanation
has EP-SV installed on the EP system.
Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredBySV
021-515 SOAP Fault: An invalid product code detected.
[Error Type]
Check with the EP Center for the EP contract status and registration status.
Job Fail
If the problem occurs regardless that the EP-SV is not registered in the EP Center, obtain the info9
or xxx.tgz log and network log immediately after the problem has occurred and contact the support [Fault Content]
department for instructions. Invalid Product Code
The server detected an invalid product code.
021-513 SOAP Fault: The MC already registered (EP-DX). The server has notified a SOAP Fault indicating that the product code included in the message from
the device is invalid.
[Error Type]
Code=Client, Subcode=InvalidOperation, Subcode3=InvalidProductCode
Job Fail
[Fault Content]
EP-DX Installation Conflict (EP System)
When performing installation, the server detected that it already has the EP-DX Installed. 2.5.1 Log collection/extraction tool function explanation
When performing installation, the server has notified a SOAP Fault indicating that the device already
has EP-DX installed on the EP System.
Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredByDX
021-516 SOAP Fault: An invalid serial number detected.
Check with the EP Center for the EP contract status and registration status. Job Fail
If the problem occurs regardless that the EP-DX is not registered in the EP Center, obtain the info9 [Fault Content]
or xxx.tgz log and network log immediately after the problem has occurred and contact the support Invalid Serial Number
department for instructions. [Detection Conditions]
The server detected an invalid serial number.
The server has notified a SOAP Fault indicating that the serial number included in the message from
021-514 SOAP Fault: The MC already registered (EP-TRESS). the device is invalid.
[Error Type] Code=Client, Subcode=InvalidOperation, Subcode3=InvalidSerialNumber

[Fault Content] Turn the power OFF then ON.
TRESS Installation Conflict (EP System) If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
When performing installation, the server detected that it already has the TRESS Installed.
When performing installation, the server has notified a SOAP Fault indicating that the device already
has EP-TRESS installed on the EP System. 021-517 SOAP Fault: The service not responded.
Code=Client, Subcode=InvalidOperation, Subcode3=AlreadyRegisteredByTRESS [Error Type]
Check with the EP Center for the EP contract status and registration status. [Fault Content]
If the problem occurs regardless that the EP-TRESS is not registered in the EP Center, obtain the Communication Failure (EP Center)
info9 or xxx.tgz log and network log immediately after the problem has occurred and contact the
support department for instructions.
[Detection Conditions] Code=Server, Subcode=ServiceTemporarilyUnavailable
The server detected communication failure with the EP Center. [Corrective Actions]
The server has notified a SOAP Fault indicating that communication failure has occurred between Check with the EP Center for the system operation status.
the Edge Server (EPA-Server for configurations installed with EPA) and its back-end. If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has
Code=Server, Subcode=NextServiceNotRespond recovered.
[Corrective Actions] If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and
Check with the EP Center for the system operation status. network log immediately after the problem has occurred and contact the support department for
instructions.
If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has
recovered.
If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and
network log immediately after the problem has occurred and contact the support department for 021-520 Couldn’t connect to CA.
instructions.
[Error Type]
Job Fail
[Fault Content]
021-518 SOAP Fault: An internal error occurred on server. CA Communication Error
Job Fail A communication error has occurred when obtaining the EP certificate.
[Fault Content] secep returned ’’SECEP_COM_ERROR’’.
Internal Error (Edge Server) [Corrective Actions]
[Detection Conditions] Check the following.
An internal error has occurred in the server. – Check the connection of the LAN cable.
The server has notified a SOAP Fault indicating that an internal error has occurred in the Edge – Check the default gateway settings.
Server.
– Check the subnet mask settings.
Code=Server, Subcode=InternalError
For the BB-Direct configuration:
[Corrective Actions] – Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings)
Check with the EP Center for the system operation status. For the EPA-Server configuration:
If a failure has occurred in the EP Center, retry the operation from the UI after the EP Center has – Check the EP server settings. (Chain-Link (920-003~920-006))
recovered.
If the problem persists after checking the above settings, there may be a network failure. Contact
If the problem persists although the EP Center has recovered, obtain the info9 or xxx.tgz log and the client’s Network Administrator.
network log immediately after the problem has occurred and contact the support department for If the problem persists in a properly functioning network, obtain the info9 or xxx.tgz log and network
instructions.
021-521 A connection to CA has timed out.
021-519 SOAP Fault: Service is temporarily unavailable.
[Error Type]
Job Fail
[Fault Content]
[Fault Content] CA Communication Timeout
High Load Status Detected (EP Center)
[Detection Conditions] Timeout has occurred when obtaining the EP certificate.
The server detected a high load status in the EP Center.
secep returned ’’SECEP_TIMEOU’’.
The server has notified a SOAP Fault indicating that EP Center is in high load status.
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Check the following. Internal Error
– Check the connection of the LAN cable. [Detection Conditions]
– Check the default gateway settings. Software failure where processing can still continue was detected.
– Check the subnet mask settings. Or, a memory access error where processing can still continue was detected.
For the BB-Direct configuration: Or, libcURL returned ’’CURLE_SEND_ERROR’’.
– Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings) Or, libcURL returned ’’CURLE_RECV_ERROR’’.
For the EPA-Server configuration: [Corrective Actions]
– Check the EP server settings. (Chain-Link (920-003~920-006)) If the SOAP port stops, start.
If the problem persists after checking the above settings, there may be a network failure. Contact If the situation is not improved, power OFF then ON.
the client’s Network Administrator.
If the situation is still not improved, obtain the pfshowinfo9 log and network log immediately after the
problem occurs, and contact the support division for directions.
When the aggregation server is installed but its version is 1.0.x, the function of updating software is
021-522 A miscellaneous CA comm error has detected. not supported. So check the logs on the aggregation server.
[Error Type]
Job Fail 021-524 A registeration conflict has detected.
Certificate Library Error Job Fail
An error has occurred in the certificate library. Installation Status Mismatch
secep returned a uncategorized error during CA communication. [Detection Conditions]
(Uncategorized errors when no communications were made are internal errors) Although installation was instructed, it was detected internally that the status is ’Installed’.
[Corrective Actions] At the start of the installation process, it was detected that the system data ’’Installation Status’ is
Check the following. not set to ’Not Installed’.
– Check the connection of the LAN cable. [Corrective Actions]
– Check the default gateway settings. Turn the power OFF then ON.
– Check the subnet mask settings. If the problem persists, use Chain-Link(920-001) to change ’Installation Status’ to ’Not Installed’ and
For the BB-Direct configuration: retry the operation.
– Check the EP proxy server settings. (Chain-Link (920-035~920-039) or KO settings) If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred
For the EPA-Server configuration: and contact the support department for instructions.
– Check the EP server settings. (Chain-Link (920-003~920-006)) 2.5.1 Log collection/extraction tool function explanation
If the problem persists after checking the above settings, there may be a network failure. Contact 021-525 An unregistration conflict has detected.
the client’s Network Administrator.
[Error Type]
Job Fail
Recall Status Mismatch
021-523 An internal error has occurred. [Detection Conditions]

Although recall was instructed, it was detected internally that the status is ’Recalled’.
[Error Type]
At the start of the recall process, it was detected that the system data ’’Installation Status’ is not set
Job Fail to ’Installed’.
Turn the power OFF then ON. Job Fail
If the problem persists, use Chain-Link(920-001) to change ’Installation Status’ to ’Installed’ and [Fault Content]
retry the operation.
Communication Setting Error
and contact the support department for instructions.
At the start of communication, a setting that does not allow communication was detected.
At the start of the communication, it was detected that the system data ’Installation Status’ is set to
’Not Installed’.
021-526 A miscellaneous http session error has detected. [Corrective Actions]
[Error Type] Turn the power OFF then ON.
Job Fail If the problem persists, check the EP Center for the EP contract status and registration status. If it
[Fault Content] has been verified as ’Installed’, use Chain-Link (920-001) to change ’Installation Status’ to ’Installed’
Communication Library Error and retry the operation.
An error has occurred in the communication library. 2.5.1 Log collection/extraction tool function explanation
libcURL returned an uncategorized error.
021-529 Device has already latest firmware.
[Error Type]
has occurred and contact the support department for instructions. job
The latest version is detected. (Software Update)
021-527 An invalid message has received. [Detection Conditions]
[Error Type] As a result of an inquiry to the software update server about the versions of software this machine
has, all the ROMs on this machine have been found to have the latest version of software.
Job Fail
[Fault Content]
If this error is detected in spite of the latest version of software, ask the EP center (software update
Invalid Communication Message (Edge Server)
server) about the system operation status.
An invalid message was received from the server.
021-530 An internal error has occurred on update server.
libcURL returned ’’HTTP Status: 4XX’’.
Or, an invalid SOAP Fault was received. (e.g. An unknown code or subcode, etc.)
[Error Type]
Or, an invalid SOAP Response was received. job

An error internal to the server (Software Update)
has occurred and contact the support department for instructions. The software update server has detected an internal error.
2.5.1 Log collection/extraction tool function explanation The software update server has sent this machine an answering message showing it detected an
internal error.
021-528 A communication settings was set as disabled. [Corrective Actions]

Wait for a while and operate again.
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If the problem persists, perform the following in order. [Error Type]

1. Ask the EP center (software update server) about the system operation status. job
2. If the EP center is having a problem, wait until it recovers. As soon as it recovers, retry operat- [Fault Content]
ing from the UI.
The user cannot do an update. (Software Update)
If the situation is not improved in spite of the recovery of the EP center, obtain the pfshowinfo9 log
and network log immediately after the problem occurs and contact the support division for direc- [Detection Conditions]
tions. As a result of an inquiry to the software update server about the versions of software this machine
2.5.1 Log collection/extraction tool function explanation has, this machine has been found to have a combination of ROM versions that prohibits the key
operator (KO) from doing update.
021-531 Service is temporarily unavailable on update svr
Do upgrade using FirmWare DownLoad Software.
[Error Type]
job
021-534 Found an unsupported submodule.
[Fault Content]
A big load on the server is detected. (Software Update)
[Error Type]
job
The software update server has detected a big load on itself.
[Fault Content]
An unsupported submodule is detected. (Software Update)
The software update server has sent this machine an answering message showing it has a big load.
Wait for a while and operate again. As a result of an inquiry to the software update server about the versions of software this machine
has, this machine has been found to have a submodule among its ROMs which is excluded from
If the problem persists, perform the following in order.
software update.
1. Ask the EP center (software update server) about the system operation status.
2. If the EP center is having a problem, wait until it recovers. As soon as it recovers, retry operat-
ing from the UI.
If the situation is not improved in spite of the recovery of the EP center, obtain the pfshowinfo9 log
and network log immediately after the problem occurs and contact the support division for direc- 021-535 Found an unsupported peripheral.
tions.
[Error Type]
job
[Fault Content]
021-532 Found an unsupported ROM set. An unsupported accessory is detected. (Softwae Update)
job As a result of an inquiry to the software update server about the versions of software this machine
[Fault Content] has, this machine has been found to be equipped with an accessory which is excluded from EP soft-
An unsupported set of ROM versions is detected. (Software Update) ware update.
As a result of an inquiry to the software update server about the versions of software this machine Do upgrade using FirmWare DownLoad Software.
has, this machine has been found to have a combination of ROM versions an update on which is not
supported by EP.
021-536 Device already has a Chain Link file.
[Fault Name]
Device already has a Chain Link file.
[Error Type]
021-533 Software Update unoperational by user. Job
Conflict with Chain-Link Settings Instruction While the USB-connected accessory is being started, that is, before it is ready, a job has been
(Software Update) started.
Chain-Link settings file which has not been processed is detected when software update instruction Wait for a specific time (default: 3 min.) for USB Accessory to start before rerunning the job with
is received from the user. which the Fail has occurred.
[Corrective Actions] ( If the accessory is not ready after the above-mentioned period of time, this machine will display
021-212 on the panel. In this case, take the corrective action for 021-212. )
Power OFF/ON, and resend instruction for software update.During device initialization by power
OFF/ON, Chain-Link settings, which have not been processed will be processed, and the device will If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately
after the occurrence of the problem, and then contact the support divison for directions.
automatically restart.As a result, this will stop the error from occurring.
OF-09 Common Job Fail 021-731 EP Accessory - Function Disabled
Investigate the problem of Information Fail/Warning occurrence. [Error Type]
Job Fail
021-700 Accessory Failure [Fault Content]
[Error Type] EP Accessory - Disabled Function
job [Detection Conditions]
[Fault Content] When MDSS is connected and color copying is prohibited using the Coin Kit, a color copy job was
requested.
EP Accessory - Service Canceled By Disable-USB Accessory Failure or Disconnect
Check the settings.
With one of the following USB-related Local Fails occurring, a job has been started.
021-210 USB IC Card Reader connection error
021-211 USB IC Card Reader broken 021-732 EP Accessory Error732
021-212 USB IC Card Reader preparing error [Error Type]
Check the occurring Local Fail (described later) and take the corrective action for the Fault Code [Fault Content]
before rerunning the job with which the Fail has occurred.
EP Accessory - Service Canceled By Disable
(One of the Fault Codes 021-210, 021-211 and 021-212 is occurring.)
If the problem persists, collect the pfshowinfo9 log and network log following 2.5.1 LOG immediately
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.
after the occurrence of the problem, and then contact the support division for directions.
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.
021-701 Accessory Preparing If the problem persists, perform the following procedure to repair it.
job
[Fault Content] 021-733 EP Accessory Error733
EP Accessory - Service Canceled By Disable-USB Accessory Preparing
[Error Type]
Job Fail
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EP Accessory Service Canceled By Color Mode Restriction Check that the telephone line is connected. Wait and send the request again.
[Detection Conditions] If the problem persists, contact the Telephone Center directly.
With an accessory installed, there was Color Mode Restriction or the upper limit was reached. Check the following too:
[Corrective Actions] OF-11 FAX Job Fail
Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that
does not reach its upper limit in Color mode. 021-771 Maintenance Request Fail (EP-DX)
Job Fail
[Fault Content]
021-750 U Parts Request Fail (EP-SV) EP-DX - Inspection/Repair/Preliminary Diagnostic request failed.
Job Fail Inspection/Repair/Preliminary Diagnostic request failed.
[Fault Content] Fax Card returned NG because the line was busy.
EP-SV - Used Parts Collection order failed. [Corrective Actions]
[Detection Conditions] Check that the telephone line is connected. Wait and send the request again.
When the Used Parts Collection Order was processed, an error was sent by the EP-SV. If the problem persists, contact the Telephone Center directly.
[Corrective Actions] Check the following too:
Contact the telephone center. OF-11 FAX Job Fail
021-751 Maintenance Request Fail (EP-SV) 021-772 EPDX Install, Remove Error
Job Fail Job Fail
EP-SV - Inspection/Repair/Preliminary Diagnostic request failed. EP-DX - Installation/Removal failed.
When an Inspection/Repair/Preliminary Diagnostic Request was processed, an error was sent by The system detected that the EP-DX - installation/removal has failed because it was absent at
the EP-SV. power ON.
[Corrective Actions] Fax Card returned NG because the line was busy.
Check that the telephone line is connected. Wait and send the request again. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Check that the telephone line is connected. Wait and send the request again.
OF-11 Fax Job Fail If the problem persists, contact the Telephone Center directly.
Check the following too:
OF-11 FAX Job Fail
021-770 U Parts Request Fail (EP-DX)
[Error Type]
Job Fail
021-941 EP - Scan Service Paused By Disable
EP-DX - Used Parts Collection order failed. Operation Error

EP Accessory - Scan Service Paused By Disable
EP-DX - Used Parts Collection order failure was detected.
[Detection Conditions] 2. The number of color print sheets of the Accessory (= DocuLyzer) that is installed to the
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value. machine has reached the upper limit.
<<Detailed Explanation>> The ’Color Current Count Value for Each Output Color’ in the Card that is
[Corrective Actions] inserted into the DocuLyzer has reached the ’Upper Limit for Each Output Color’ that is stored in the
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees DocuLyzer.
or card value.
* In Taiga, (1) will occur but (2) will not.
021-942 EP - Scan Service Paused By Color Mode 1. Operate the color limit keys in the machine to allow color print.
[Error Type] Or, use the Printer Driver in the PC to instruct printing in ’Black’ mode (instructing ’Auto’ or ’Color’
Operation Error will not improve the situation.)
[Fault Content] (2-1) In DocuLyzer, reset the ’Color Current Count Value for Each Output Color’ of the target card.
(2-2) Insert a card with count that has not reached the upper limit of the color count.
EP Accessory - Scan Service Paused By Color Mode Restriction
With an accessory installed, there was Color Mode Restriction or the upper limit was reached. 021-945 EP - Service Paused By Disable
Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that Operation Error
does not reach its upper limit in Color mode. [Fault Content]
EP Accessory - Service Paused By Disable
021-943 EP - Print Service Paused By Disable [Detection Conditions]
[Error Type] With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value.
Operation Error [Corrective Actions]
[Fault Content] Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees
or card value.
EP Accessory - Print Service Paused By Disable
With an accessory installed, the card was missing, insufficient fee paid or a shortage of card value. 021-946 EP - Service Paused By Color Mode
Insert a Xerox card, copy card or cash into the accessory, and ensure that there are sufficient fees Operation Error
or card value. [Fault Content]
EP Accessory - Service Paused By Color Mode Restriction
021-944 EP - Print Service Paused By Color Mode [Detection Conditions]
[Error Type] With an accessory installed, there was Color Mode Restriction or the upper limit was reached.
Operation [Corrective Actions]
[Fault Content] Operate the Color Restriction Key SW to allow Color. Or, replace the card with another card that
EP Accessory - Print Service Paused By Color Mode Restriction does not reach its upper limit in Color mode.
The following were detected when an accessory was installed: 021-947 Subtractive Accessory Disable (Scan)
1. ’Color Print Prohibited’ is set in the machine. [Error Type]
When color is prohibited, this error will appear when ’Black’ is not specified for printing from the Operation Fail
PC even if the printed document contains only B/W pages.
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[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Scan Service Paused By Subtractive
Accessory Disable)
This occurs during document scanning or direct copy.
If with ICCG + Dispensor or Coin Kit connected, IITsc detects that the remaining rate the Dispensor
or Coin Kit has is insufficient, it causes a job to be temporarily stopped.
In the case of Dispensor, insert a card that has a remaining rate enough to continue the job. In the
case of Coin Kit, add a necessary amount of money to continue the job.
021-948 Subtractive Accessory Disable (Print)

[Error Type]
Operation Fail
[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Print Service Paused By Subtractive
Accessory Disable)
This occurs during printing on paper or direct copy.
If with ICCG + Dispensor or Coin Kit connected, IOTsc detects that the remaining rate the Dispensor
or Coin Kit has is insufficient, it causes a job to be temporarily stopped.
021-949 Subtractive Accessory Disable

[Error Type]
Operation Fail
[Fault Content]
The remaining rate Subtractive Accessory has is insufficient. (Service Paused By Subtractive
Accessory Disable)
This occurs only when a job is temporarily stopped, not while a job is in progress.
*This occurs if a job stops due to a non-accessory factor and the card is then extracted and then
starting the job is attempted.
If with ICCG + Dispensor or Coin Kit connected, EP-Cont detects that the remaining rate the Dis-
pensor or Coin Kit has is insufficient, it causes a job to be temporarily stopped.
023-600 Held Down Key Error(UI-Panel)
[Error Type]
record
[Fault Content]
A Key is held down.
[This is a hidden Fail.]
A hard key on the panel has been found to be held down for one or more consecutive minutes.
This is a Fail to convey a message. No action is required.
023-601 Held Down Softkey Error(UI-Panel)
[Error Type]
record
[Fault Content]
The Touch Panel is held down.
The Touch Panel has been found to be held down for one or more consecutive minutes.
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2-293
023-xxx FIP 2-294 Ver.1.2
024-340 IOT-ESS Communication Fail 1 [Corrective Actions]
OF-06 IOT System Fail
Sub System Fail
No need to replace the ESS PWB.
[Fault Content]
(IOT):
MCU sending error detected by Controller 024-343 IOT-ESS Communication Fail 4
(Invalid parameter was used) [Error Type]
[Detection Conditions] Sub System Fail
An abnormal parameter is set as the argument for the Send function. [Fault Content]
[Corrective Actions] (IOT):
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. MCU sending error detected by Controller
OF-06 IOT System Fail (Message length error)
No need to replace the ESS PWB. [Detection Conditions]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (The
message length of the sent Message Packet is incorrect.)
024-341 IOT-ESS Communication Fail 2
[Error Type]
Sub System Fail
[Fault Content] No need to replace the ESS PWB.
(IOT):
MCU sending error detected by Controller
(Sequence No. error)
Sub System Fail
Sequencing No. of the sent Message Packet is incorrect.) [Fault Content]
[Corrective Actions] (IOT):
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. MCU sending error detected by Controller
OF-06 IOT System Fail (Check code error)
No need to replace the ESS PWB. [Detection Conditions]
check code of the sent Message Packet is incorrect.)
[Error Type]
Sub System Fail
(IOT):
(Packet No. error)
Sub System Fail
Packet No. of the sent Message Packet is incorrect.)
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024-xxx FIP 2-296 Ver.1.2
[Fault Content] 024-349 IOT-ESS Communication Fail 9

(IOT): [Error Type]
MCU sending parity error detected by Controller Sub System Fail
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A parity
(IOT):
error was detected by hardware of the IOT.)
[Corrective Actions] (Receiving abortion error)
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A
The ESS-PWB should be also replaced.
receive abort was detected by the IOT after the header had been recognized.)
024-347 IOT-ESS Communication Fail 7 Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Error Type] OF-06 IOT System Fail
Sub System Fail No need to replace the ESS PWB.
[Fault Content]
Imari (IOT): 024-350 IOT-ESS Communication Fail 10
MCU send framing error detected by Controller [Error Type]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (A fram- [Fault Content]
ing error was detected by hardware of the IOT.)
(IOT):
[Corrective Actions] MCU receiving error detected by Controller
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. (Sequence No. error)
The NAK that notifies of the occurrence of a transmission failure is received. (The Sequence No. of
the received Message Packet is incorrect.)
024-348 IOT-ESS Communication Fail 8 [Corrective Actions]
Sub System Fail OF-06 IOT System Fail
(IOT):
MCU sending error detected by Controller 024-351 IOT-ESS Communication Fail 11
(Overrun error) [Error Type]
A transmission failure occurred as the ACK could not be received after 2 resend attempts. (An over- [Fault Content]
run error was detected by hardware of the IOT.)
(IOT):
[Corrective Actions] MCU receiving error detected by Controller
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. (Packet No. error)
The NAK that notifies of the occurrence of a transmission failure is received. (The Packet No. of the
received Message Packet is incorrect.)
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. The NAK that notifies of the occurrence of a transmission failure is received. (A parity error was
OF-06 IOT System Fail detected by hardware of the UART.)
The ESS-PWB should be also replaced. [Corrective Actions]
024-352 IOT-ESS Communication Fail 12 OF-06 IOT System Fail
[Error Type]
Sub System Fail
MCU receiving error detected by Controller [Error Type]
(Message length error) Sub System Fail
The NAK that notifies of the occurrence of a transmission failure is received. (The message length MCU receiving error detected by Controller
of the received Message Packet is incorrect.) (Framing error)
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. The NAK that notifies of the occurrence of a transmission failure is received. (A framing error was
OF-06 IOT System Fail detected by hardware of the UART.)
(No need to replace the ESS PWB.) [Corrective Actions]
024-353 IOT-ESS Communication Fail 13 OF-06 IOT System Fail
(No need to replace the ESS PWB.)
[Error Type]
Sub System Fail
MCU receiving error detected by Controller [Error Type]
(Check code error) Sub System Fail
The NAK that notifies of the occurrence of a transmission failure is received. (The check code of the MCU receiving overrun error detected by Controller
received Message Packet is incorrect.) [Detection Conditions]
[Corrective Actions] The NAK that notifies of the occurrence of a transmission failure is received. (An overrun error was
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. detected by hardware of the UART.)
OF-06 IOT System Fail [Corrective Actions]
(No need to replace the ESS PWB.) Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
024-354 IOT-ESS Communication Fail 14 No need to replace the ESS PWB.
[Error Type]
Sub System Fail 024-357 IOT-ESS Communication Fail 17
MCU receiving error detected by Controller Sub System Fail
(Parity error)
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MCU receiving error detected by Controller Initialization error between IOT-ESS
(Receiving abortion error) [Detection Conditions]
[Detection Conditions] The IOT Driver initialization failed.
The NAK that notifies of the occurrence of a transmission failure is received. (Abortion of receiving [Corrective Actions]
was detected after the header had been recognized.) Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-06 IOT System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. (No need to replace the ESS PWB.)
(No need to replace the ESS PWB.)
024-361 Invalid IOT PaperSizeGroup Info
[Error Type]
024-358 IOT-ESS Communication Fail 18 Sub System Fail
Sub System Fail
The paper size group data is different between the ESS and the IOT.
Print sequence error detected by Controller. (The paper feed and paper output that are not applica-
The paper size group setting in the Controller does not match the paper size group data detected by
ble to the NBR are detected.)
the IOT.
The paper feed and paper output that are not applicable to the NBR are detected.
1. Initialize the NVM (user area).
[Corrective Actions] 2. Check the paper size group setting in the Controller and set a correct value.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. 3. Refer to Generic Sensor FIP to check the sensor.
OF-06 IOT System Fail If the problem persists, perform the following procedure to repair it.
(No need to replace the ESS PWB.) OF-09 Common Job Fail
024-359 IOT-ESS Communication Fail 19 024-362 Page Sync Illegal Start

MCU transmission receiving rrror detected by Controller [Image Output]
(Invalid parameter was used) PAGE-SYNC occurred before video output preparation completes.
An abnormal parameter is set as the argument for the receiving function. During IOT output, before the output data was written to FIFO Full, PageSync became active. Basi-
[Corrective Actions] cally, this is not affected by noises but may be affected by excessive noises.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. [Corrective Actions]
OF-06 IOT System Fail Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
(No need to replace the ESS PWB.) OF-06 IOT System Fail
The ESS PWB should be also replaced.
024-360 IOT-ESS Initialization Fail
[Error Type] 024-363 Page Sync Illegal Stop
Sub System Fail
[Image Output] Other errors in JBIG Lib
PAGE-SYNC completion error during video output [Detection Conditions]
[Detection Conditions] Not in use now.
At IOT output, PageSync is negated before the specified paper size is output. Basically, this is not [Corrective Actions]
affected by noises but may be affected by excessive noises. Turn the power OFF then ON. If the problem persists, perform the following.
[Corrective Actions] 1. Replace the ESS PWB.
024-367 Decompress Other Fail
[Error Type]
Sub System Fail
024-364 DMA Transfer Fail
[Fault Content]
[Error Type] Other errors from Decompress (Extension)
Sub System Fail
[Fault Content] Incorrect LINE SYNC was detected.
[Image Output] 1. Incorrect V-SYNC and H-SYNC signals were asserted during IOT output.
DMA Transfer Error 2. Data overrun has occurred (caused by the parameter setting error for Panther4).
[Detection Conditions] 2. only occurs during debugging.
During Reduce/Enlarge, reduction/enlargement was not completed even though the specified data 1. is the main cause of error.
was entered. This is probably caused by the SW failure or garbage data (RAM/HDD).
[Corrective Actions] Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence
Turn the power OFF then ON. If the problem persists, perform the following. to repair it.
1. Pull out and insert the System Memory to check the installation. OF-02 After performing the operation in HDD System Fail
2. Replace the RAM. OF-01 Common System Fail
3. If the problem persists, perform the procedures in ’OF-02 HDD System Fail’.
4. If the problem persists, perform the procedures in ’OF-01 Common System Fail’.
024-368 PCI Error
[Error Type]
024-365 Overflow on Loop Back Write Sub System Fail
Sub System Fail
BUTTON: [Image Output]
[Fault Content] PCI Bus Error
Loopback Write Overflow [Detection Conditions]
[Detection Conditions] PCI access error occurred due to a faulty PCI bus.
The extended data exceeded the reserved buffer size. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence
This failure is currently not displayed. to repair it.
024-366 JBIG Library Other Fail OF-02 After performing the operation in HDD System Fail
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OF-01 Common System Fail [Corrective Actions]

024-370 Marker Code Detection Fail OF-06 IOT System Fail
[Error Type] The ESS PWB should be also replaced.
Sub System Fail
Marker Code Detection Error [Error Type]
During Enlarge, when the file was enlarged only by the specified size, the end code (FF02) cannot [Fault Content]
be found in the compressed data. Sending error detected by Controller (Incorrect parameter instruction)
Turn the power OFF then ON. If the problem persists, perform the following. An illegal instruction for IOT Port No., Timeout Time, Pointer, or Transfer Size was detected.
• When it occurs only for certain documents (there is a high possibility that the S/W is faulty). [Corrective Actions]
1. Change the Print mode (Normal/High Quality/High Resolution).
2. This may occur when the RAM size is changed.
A. Change the installed RAM size.
B. Change the RAM size. (Change the port settings or the receive buffer size, etc.)
If the problem persists, proceed to the following procedure to repair it.
OF-06 IOT System Faill [Error Type]
OF-02 HDD System Fail Sub System Fail
• When it occurs for random or most documents, there is a high possibility that the HW is faulty. [Fault Content]
1. Pull out and insert the System Memory to check the installation. DLL communication failure recovery error detected by Controller
2. Replace the RAM. [Detection Conditions]
3. Pull out and insert or replace the cable or back plane between the ESS and the MCU. When a message packet is sent from the Controller, the ACK packet from the IOT cannot be
If the problem persists, perform the following procedures in sequence to repair it. received within the specified time after the specified number of retries.
OF-01 Common System Fail [Corrective Actions]
OF-06 IOT System Faill Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-02 HDD System Fail OF-06 IOT System Fail
[Error Type] 024-374 Regi Con PLL Parameter Fail
Sub System Fail [Error Type]
The communication between the ESS and IOT has not been established, which is detected by the [Fault Content]
Controller.
RegiCon adjustment value setting error detected by Controller (Incorrect parameter instruction)
When the Controller and IOT are turned ON (including recovery from Power Saver mode), a Incorrect color registration adjustment value is sent from the IOT.
response from the IOT to a request to establish communications from the Controller was not
detected within the specified time. [Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following.
1. Replace the harness connecting the ESS and IOT.
OF-06 IOT System Fail Only record the data to the history.
024-375 IOT-ESS Communication Fail 24 024-601 Billing Backup Counter 1 repair

Sub System Fail History
DLL receiving error detected by Controller (Incorrect parameter instruction) Billing Backup Counter 1 Recovery
An illegal instruction for IOT Port No., Timeout Time, or Pointer was detected. The Billing Backup Counter 1 is automatically repaired.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Only record the data to the history.
024-602 Billing Backup Counter 2 repair
[Error Type]
024-376 IOT-ESS Communication Fail 25 History
IOT-ESS Communication Fail 25
Billing Backup Counter 2 Recovery
Sub The Billing Backup Counter 2 is automatically repaired.
(IOT): MCU image signal truncation detected by the Controller
Occurs when a break in connection is detected at the loopback terminal of the image signal line
024-603 SWKey Master Counter repair
[Error Type]
History
Check ROS Unit Image Signal disconnection (cable), if disconnected, repair it.
[Fault Content]
SWKey Master Counter Recovery
It is also necessary to change the ESS PWB [Detection Conditions]
The SWKey Master Counter is automatically repaired.
024-600 Billing Master Counter repair [Corrective Actions]

[Error Type]
History
[Fault Content] 024-604 SWKey Backup Counter 1 repair
Repair the Billing Master Counter. [Error Type]
[Detection Conditions] History
The Billing Master Counter is automatically repaired. [Fault Content]

SWKey Backup Counter1 Recovery
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024-xxx FIP 2-302 Ver.1.2
[Detection Conditions] 024-608 Billing Meter Type Backup Counter 2 repaire

The SWKey Backup Counter 1 is automatically repaired. [Error Type]
[Corrective Actions] record
Only record the data to the history. [Fault Content]
Billing Meter Type is automatically repaired. (IOT NVM repaired)
024-605 SWKey Backup Counter 2 repair [Detection Conditions]
[Error Type] [This is a hidden Fail.]
History Billing Meter Type (kept in IOT NVM) has been automatically repaired.
[Fault Content] NOTE: A Shutdown History report is logged.
SWKey Backup Counter2 Recovery
The SWKey Backup Counter 2 is automatically repaired.
024-609 Billing CountType Master Counter repaire
[Error Type]
record
024-606 Billing Meter Type Master Counter repaire
[Fault Content]
[Error Type]
Billing Count Type is automatically repaired. (ESS SEEP repaired)
record
[Fault Content]
Billing Meter Type is automatically repaired. (ESS SEEP repaired)
Billing Count Type (kept in ESS SEEP) has been automatically repaired.
NOTE: A Shutdown History report is logged.
Billing Meter Type (kept in ESS SEEP) has been automatically repaired. [Corrective Actions]
NOTE: A Shutdown History report is logged. This is a Fail to convey a message. No action is required.
024-610 Billing CountType Backup Counter 1 repaire
[Error Type]
record
024-607 Billing Meter Type Backup Counter 1 repaire
[Fault Content]
[Error Type]
Billing Count Type is automatically repaired. (ESS NVM repaired)
record
[Fault Content]
Billing Meter Type is automatically repaired. (ESS NVM repaired)
Billing Count Type (kept in ESS NVM) has been automatically repaired.
[This is a hidden Fail.] NOTE: A Shutdown History report is logged.
Billing Meter Type (kept in ESS NVM) has been automatically repaired. [Corrective Actions]
NOTE: A Shutdown History report is logged. This is a Fail to convey a message. No action is required.
024-611 Billing CountType Backup Counter 2 repaire
record record
Billing Count Type is automatically repaired. (IOT NVM repaired) Modal Break Point is automatically repaired. (IOT NVM repaired)
[This is a hidden Fail.] [This is a hidden Fail.]
Billing Count Type (kept in IOT NVM) has been automatically repaired. Modal Break Point (kept in IOT NVM) has been automatically repaired.
NOTE: A Shutdown History report is logged. NOTE: A Shutdown History report is logged.

This is a Fail to convey a message. No action is required. This is a Fail to convey a message. No action is required.
024-612 Modal Break Point Master Counter repaire 024-700 Shortage memory capacity, or no Hard Disk
record Job Fail
Modal Break Point is automatically repaired. (ESS SEEP repaired) A job that could not be printed due to unfulfilled conditions such as [Insufficient System Memory] or
[Detection Conditions] [HDD Not Installed] was received
[This is a hidden Fail.] [Detection Conditions]

Modal Break Point (kept in ESS SEEP) has been automatically repaired. This machine, which satisfies conditions 1 and 2, was instructed to perform a job that has any of
these - AnalogWaterMark/HybridWaterMark/UUID added to it.
NOTE: A Shutdown History report is logged.
# Condition 1 #
[Corrective Actions] Any of the SW options ’Paper Security Kit’, ’Annotation Kit’, or ’Sakura Paper Kit’ is enabled. Note
This is a Fail to convey a message. No action is required. that this includes cases where two or more options are enabled.
# Condition 2 #
The HDD is not installed on the Controller board, or the system memory capacity is insufficient to
024-613 Modal Break Point Backup Counter 1 repaire operate the SW options enabled in Condition 1.
record 1. Install the HDD on the Controller board.
[Fault Content] 2. Install the memory capacity required by the SW options enabled in Condition 1 on the Controller
Modal Break Point is automatically repaired. (ESS NVM repaired) board (the required capacity depends on the machine model)
[This is a hidden Fail.] 024-701 Invalid instruction of face inversion
Modal Break Point (kept in ESS NVM) has been automatically repaired. [Error Type]
NOTE: A Shutdown History report is logged. job
[Fault Content]
Job cancellation due to the invalid Invert instruction
IOTsc has detected that the device has been instructed to print paper that is not invertible.
024-614 Modal Break Point Backup Counter 2 repaire (E.g.)
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024-xxx FIP 2-304 Ver.1.2
– Coil punch x Tab paper x Invert instruction [Corrective Actions]

– Paper size/type not invertible x Invert instruction Power off the device, and power on after the display on the control panel has disappeared.
Instruct the device in the way that enables it to invert paper for reoutput. If the problem still persists, perform the following:
024-702 Paper Jam
[Error Type] 024-705 Force Annotation Template Fail
Job [Fault Name]
[Fault Content] Force Annotation Template Fail
Job cancellation due to paper jam [Error Type]
[Detection Conditions] Job
When paper jam occurs as printing is in progress for a Print Service Job (when Jam Recovery is set [Fault Content]
to ’OFF’). Force Annotation Template Fault
Resolve the paper jam and print again. The specified Force Annotation template cannot be found in the device.
024-703 Booklet Sheets Count Over While Printing Fail Delete document.Store again from driver.
[Fault Name]
Booklet Sheets Count Over While Printing Fail If the problem still persists, perform the following:
Job Fail
[Fault Content] 024-706 Denshi-Pen Print Condition Error
Booklet number of sheets exceeded Fail has occurred during printing. [Fault Name]
[Detection Conditions] Denshi-Pen Print Condition Error
After printing has started, it was detected that it had exceeded the maximum number of sheets for [Error Type]
Booklet. Job
Change the paper with one of lighter weight so as not to exceed the maximum output limit. Prohibition Error During Denshi-Pen Output
If the problem persists, perform the procedures in ’OF-09 Common Job Fail’. [Detection Conditions]
Tried to print document specified with Denshi-Pen when forced analog watermark or force hybrid
024-704 Denshi-Pen Error When Printing Fails watermark is set..
Denshi-Pen Error When Printing Fails Set device to temporarily cancel forced printing.
[Error Type]
Job
[Fault Content]
Denshi-Pen Error During Printing
[Detection Conditions] 024-742 Print Booklet sheets counts over
Error has occurred when document is output from Denshi-Pen. [Error Type]
(Tried to print with SID, which has exceeded SID no. of reservations.) Job Fail
[Fault Content]
A printer job whose paper quantity exceeds Booklet Paper Quantity is canceled. 024-748 Bates Numbering Digit Over
The number of sheets per set exceeds a specific allowable number for Booklet. job
* This fault is detected at the start of print. [Fault Content]
– If the number of sheets is larger by one, automatically only saddle stitching is deselected and The number of Bates Numbering digits is exceeded.
the sheets become folded in half for output.
– If folding is only selected, an allowable number of sheets per set are automatically folded for
output. In the process of printing Bates Numbering, a maximum number of 9 or the user-specified number
of digits is exceeded.
Choose creation of every Booklet using a maximum number of sheets, or deselect Booklet.
Reduce the number of documents to less than the user-specified number or reduce the number of
*When every Booklet is created using a maximum number of sheets, a specific signature is laid out
on top of each booklet consisting of the max number of sheets. numbering digits in order to copy them again.
If the problem still persists, go to the following procedure to resolve it. If the problem persists, perform the following.
024-746 Print Request Failure-Paper 024-775 Print Booklet sheets counts over(Not field attachment)
Job Fail Job Fail

A printer job whose paper quantity exceeds Booklet Paper Quantity is canceled. (This occurs with a
There are parameters that are incompatible with the specified paper type.
job without simplex/duplex setting.)
The paper type specified by the job is incompatible with options such as Paper Tray, Output Tray,
This fault is detected at the start of print.
Automatic 2 Sided Print/Staple (E.g. Auto 2-Sided Print is specified for Transparencies).
The number of sheets per set for printer print exceeds a specific allowable number for Booklet.
– If the number of sheets is larger by one, automatically only saddle stitching is deselected and
Do not specify parameters that are incompatible with the specified paper type.
the sheets become folded in three for output.
– If folding is only selected, an allowable number of sheets per set are automatically folded for
024-747 Print Instruction Fail output.
[Error Type] Because the Print Service operation of setting simplex/duplex is done by Driver, only the operation
without simplex/duplex setting is done by the machine.
Job Fail
As a detection of this Fail causes a job to be canceled, a message is only displayed indicating the
[Fault Content] job is canceled.
Operation cannot be continued due to combination of unprintable parameters (stored file size, paper [Corrective Actions]
size, paper tray, duplex command, output tray)
Choose creation of every Booklet using a maximum number of sheets, or deselect Booklet.
[Detection Conditions] *When every Booklet is created using a maximum number of sheets, a specific signature is laid out
The specified combination of parameters (stored file size, paper size, paper tray, duplex command, on top of each booklet consisting of the max number of sheets.
output tray) cannot be executed or continued.
When a job cannot continue due to component failure when [Start] button is pressed after a tempo-
rary interruption due to a component failure during a print operation, this error is also displayed.
Change the print parameter and print again.
024-900 Upper Tray Out Of Place
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[Error Type] OF-06 IOT System Faill

operation
[Fault Content] 024-912 Tray3 size mismatch
Upper Tray is out of place. [Error Type]
A tray above the paper tray selected was ’out of place’ so it was decided that paper feed was impos- [Fault Content]
sible.
Size Mismatch Tray 3: Measured Length Mismatch
This fault occurs depending on the configuration of the paper transport in the engine.(This occurs
only with Front C Path Engine.)
When the paper slow scan direction length is measured on the paper path, the length is different
[Corrective Actions] from the slow scan length for the size detected by the tray.
If the status of the tray being out of place is not cleared, do the same procedure as the CE recovery
action for xxTray Out Of Place.
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP.
024-910 Tray1 size mismatch If the problem persists, refer to the following procedure to repair it.
Operation Error OF-06 IOT System Faill
[Fault Content]
Size Mismatch Tray 1: Measured Length Mismatch 024-913 Tray4 size mismatch
Operation Error
from the slow scan length for the size detected by the tray.
[Fault Content]
If the problem persists, refer to the following procedure to repair it. When the paper slow scan direction length is measured on the paper path, the length is different
OF-06 IOT System Faill
024-911 Tray2 size mismatch If the problem persists, refer to the following procedure to repair it.
[Fault Content]
Size Mismatch Tray 2: Measured Length Mismatch 024-914 Tray6 size mismatch
Operation Error
[Fault Content]
If the problem persists, refer to the following procedure to repair it. When the paper slow scan direction length is measured on the paper path, the length is different
Load the correct paper in the tray. 024-917 Stacker Tray Staple Set Over Count
If the problem persists, check the sensor using the Generic Sensor Failure FIP. [Error Type]
If the problem persists, refer to the following procedure to repair it.
Operation Error
[Fault Content]
Finisher Stacker Tray Set Set Over Count
024-915 Tray7 size mismatch The Staple Set Count exceeded 50 sets on the Stacker Tray during the Staple Set Eject operation.
Operation Error Replace the Staple No Paper Sensor.
[Fault Content]
024-919 FaceUP Tray Close
[Error Type]
Operation Error
Load the correct paper in the tray. Face Up Tray Close
If the problem persists, check the sensor using the Generic Sensor Failure FIP. [Detection Conditions]
If the problem persists, refer to the following procedure to repair it. When output was sent to the Face Up Tray, the Face Up Tray was detected as closed. (This is not
OF-09 Common Job Fail treated as an error in Jigen)
OF-06 IOT System Faill [Corrective Actions]

If the problem persists after opening the Face Up Tray Cover, replace the Face Up Tray Sensor or
Face Up Cover.
024-916 Mix Full Stack
[Error Type]
024-920 Face Down Tray1 Paper FULL
Operation
[Error Type]
[Fault Content]
Operation Error
Stacker Mix Full Stack (*Includes Z-fold number of page exceeded)
[Fault Content]
Face Down Tray1 Paper FULL
One of the following conditions was met during Mix Full position detection
• When paper size of the next job (either in feed direction or width direction) is larger than the
uppermost paper size loaded for the previous job The paper output to the Face Down Tray 1 is full.
• When changed to staple mode when the uppermost paper size loaded for the previous job is [Corrective Actions]
less than 279.4mm Clear the paper.
• When uppermost paper size loaded for the previous job is ’unknown’ If the problem persists, check the sensor using the Generic Sensor Failure FIP.
[Corrective Actions] If the problem persists, refer to the following procedure to repair it.
Remove paper from the Stacker. OF-09 Common Job Fail
If the problem persists, check the sensor using the Generic Sensor Failure FIP. OF-06 IOT System Faill
If the problem persists, refer to the following procedures in sequence to repair it.
OF-09 Common Job Fail 024-922 Face Down Tray2 Paper FULL
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[Fault Content]
Face Down Tray2 Paper FULL 024-925 Operation C Toner Empty
The paper output to the Face Down Tray 2 is full. Operation Error
Clear the paper. Operation C Toner Empty
If the problem persists, refer to the following procedure to repair it. Printing cannot be continued was detected during color printing because C toner has run out. Or,
OF-09 Common Job Fail color printing was specified when printing cannot be continued because C toner has run out.
OF-06 IOT System Faill [Corrective Actions]
Replace the appropriate Toner Cartridge.
024-923 Operation Y Toner Empty If the problem persists, check the sensor using the Generic Sensor Failure FIP.
[Error Type] If the problem persists, refer to the following procedure to repair it.
Operation Error
[Fault Content]
Operation Y Toner Empty
[Detection Conditions] 024-926 Punch DustBox Miss Set
Printing cannot be continued was detected during color printing because Y toner has run out. Or, [Error Type]
color printing was specified when printing cannot be continued because Y toner has run out. Operation Error
Replace the appropriate Toner Cartridge. Finisher Punch Dust Box Miss Set
If the problem persists, refer to the following procedure to repair it. The system detected that the Punch Dust Box was not installed.
OF-06 IOT System Faill Install the Punch Dust Box.
024-924 Operation M Toner Empty If the problem persists, refer to the following procedure to repair it.
Operation Error
[Fault Content] 024-927 OCT Full Stack
Operation M Toner Empty [Error Type]
Printing cannot be continued was detected during color printing because M toner has run out. Or, [Fault Content]
color printing was specified when printing cannot be continued because M toner has run out.
OCT Full Stack
Replace the appropriate Toner Cartridge.
The OCT Full Stack Sensor ON was detected for 5sec consecutively.
Remove paper from the OCT.
If the problem persists, refer to the following procedure to repair it. 024-931 Staple Dust Full
[Error Type]
Operation
024-928 Scratch Sheet Compile (A-Fin) [Fault Content]
[Error Type] Staple Full was detected.
Operation Fail [Detection Conditions]
[Fault Content] 1. After Staple Dust near Full, Staple Count is performed and the effective count is detected to have
Scratch Sheet Compile (A-Fin) reached 5K.
[Detection Conditions] 2. Detected when the New Full Sensor did not turn ON even after the effective count has reached 20K
after the Staple Dust Box removal is detected.
When abnormal paper (Scratch Sheet), which is notified from the IOT via the Sheet Integrity com-
mand, was output to the Compiler NOTE: The effective count is the count of Staple frequency for paper with sheet number less than 70.
Replace the Staple Dust Box. Check the output of Staple Dust Near Full Sensor. If not detected,
check using NVM763-435~441.
024-929 Center Tray Full Stack
[Error Type] 024-932 Staple Box Set Fail
Operation [Error Type]
[Fault Content] Operation
Center Tray Full Stack [Fault Content]
[Detection Conditions] It was detected that the Staple Box is not installed properly.
Full stack sensor keeps ON between sheets over the setting times [Detection Conditions]
[Corrective Actions] The Staple Box Set Sensor detected that Box does not exist.
Remove the paper from the Center Tray. [Corrective Actions]
Check installation of the Staple Dust Box.
024-930 Stacker Tray Full (LargeSize Full) Check the Staple Box Set Sensor ON output. If it is OK, replace the Sensor, harness.
[Error Type]
Operation Error 024-933 Operation Y Drum End of Life
Finisher Stacker Tray Full Stack Operation
(LargeSize Full) [Fault Content]
[Detection Conditions] Operation Y Drum End of Life
The Stack Encoder SNR has counted the specified number of sheets up to the Full Stack (Large [Detection Conditions]
Size).
During color printing, it was detected that printing cannot be continued because of Y Drum Life End.
[Corrective Actions] Or, color printing was specified when printing cannot be continued because of Y Drum Life End.
Remove paper from the Stacker. [Corrective Actions]
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Replace the Y Drum Cartridge.
If the problem persists, refer to the following procedure to repair it. If the problem persists, perform the following procedure:
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OF-06 IOT System Fail Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sen-
sor) after feeding started.
024-934 Paper kind mismatch [Corrective Actions]

Use Xerox transparencies without borders.
[Error Type]
Operation Error
[Fault Content]
Paper Type Mismatch
024-937 Tray 3 paper mismatch
This error occurs when the paper fed is different from that specified in the Controller (Plain paper
[Error Type]
and Heavyweight cannot be recognized). Operation Error
Load the specified transparencies. Tray 3 Paper Type Mismatch
If the problem persists after user actions, refer to the following procedure to repair it. [Detection Conditions]
OF-09 Common Job Fail 1. Transparencies are loaded when a non-transparencies job is performed.
2. Other paper is loaded when a Transparencies job is is performed
024-935 Tray 1 paper mismatch 3. Transparencies with borders was detected.
Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sen-
[Error Type] sor) after feeding started.
Operation Error
[Fault Content] Use Xerox transparencies without borders.
Tray 1 Paper Type Mismatch
1. Transparencies are loaded when a non-transparencies job is performed.
024-938 OHP kind mismatch at Tray4 (Not white frame OHP)
3. Transparencies with borders was detected.
[Error Type]
sor) after feeding started. Operation Error
Use Xerox transparencies without borders. BUTTON: Paper Type Mismatch
If the problem persists, perform the following procedure to repair it. Transparencies With Borders Detected Tray 4
1. Transparencies are loaded when a non-transparencies job is performed.
024-936 Tray 2 paper mismatch 2. Other paper is loaded when a Transparencies job is is performed
[Error Type]
Operation Error
sor) after feeding started.
Tray 2 Paper Type Mismatch
Use Xerox transparencies.
[Detection Conditions] If the problem persists, perform the following procedure to repair it.
1. Transparencies are loaded when a non-transparencies job is performed. OF-09 Common Job Fail
024-939 OHP kind mismatch (Not white frame OHP)
[Error Type] 1. Press the Eject button for Tri-Fold paper to remove paper.
Operation Error 2. This failure is cleared and 024-988 occurs when the Tri-Fold paper output tray is pulled out.
[Fault Content] 3. Remove paper and install the Tri-Fold paper output tray to clear 024-988 and automatically
continue the job.
Paper Type Mismatch
The system is shut down (stop) if Transparencies with borders are detected regardless of the paper
type setting in the Controller. If the problem persists, refer to the following procedure to repair it.
Transparencies are loaded when a non-transparencies job is performed.
Other paper is loaded when a Transparencies job is is performed 024-942 Booklet sheets counts over
Transparencies with borders was detected. [Error Type]
Jam occurs when borders were detected by checking transparencies for borders (by the OHP Sen- Operation Error
sor) after feeding started. [Fault Content]
[Corrective Actions] Booklet sheets exceeded
Use Xerox transparencies without borders. [Detection Conditions]
The no. of loaded sheets exceeded the maximum sheets for Booklet.
• Detected when printing starts
• When only one sheet is loaded, the system automatically cancel Binding setting only and out-
024-940 Folder Tray Out Of Place put Bi-Fold paper.
[Error Type] • When only folding is specified, the system automatically fold paper by the number of available
folding.
Operation Error
[Fault Content]
Select ’Enable Booklet per upper limit of Booklet sheets’ or ’Disable Booklet’.
Folder Tray Out Of Place
• If Booklet is performed in the unit of the upper limit of sheets, Signature imaging is also per-
[Detection Conditions] formed for that unit.
Folder Tray Out Of Place If the problem persists, refer to the following procedure to repair it.
Set the Folder Tray again.
If the problem persists, refer to the following procedure to repair it. 024-943 Booklet Low Staple
[Error Type]
Operation Error
024-941 Folder Tray Full Stack [Fault Content]
[Error Type] Booklet Low Staple
[Fault Content] Staple needles for both Front and Rear are running low. Or, the Staple Cartridge was detected to be
Folder Tray Full Stack removed.
• Full detection/release by Full Sensor. (No Paper Sensor is not installed.) Copying is performed until the set is finished and the instruction to replace the Staple Cartridge is
[Detection Conditions] displayed.
Full Sensor of Folder Tray [Corrective Actions]

[Corrective Actions] Replace the Staple Cartridge.
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024-948 Tray 3 Out Of Place
024-945 Booklet Full Stack [Error Type]
[Error Type] Operation Error
Operation Error [Fault Content]
[Fault Content] Tray 3 Out Of Place
Booklet Tray Full Stack [Detection Conditions]
[Detection Conditions] The system detected that Tray 3 was not installed.
The number of output copies to the Booklet Tray has reached the system data threshold. [Corrective Actions]
[Corrective Actions] Set the tray.
Remove the paper. If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, check the sensor using Generic Sensor Failure FIP. If the problem persists, refer to the following procedure to repair it.
024-949 Tray 4 Out Of Place
024-946 Tray 1 Out Of Place [Error Type]
[Fault Content] Tray 4 Out Of Place
Tray 1 Out Of Place [Detection Conditions]
[Detection Conditions] The system detected that Tray 4 was not installed.
The system detected that Tray 1 was not installed. [Corrective Actions]
[Corrective Actions] Set the tray.
Set the tray. If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. If the problem persists, refer to the following procedure to repair it.
If the problem persists, refer to the following procedure to repair it. OF-09 Common Job Fail
OF-09 Common Job Fail 024-950 Tray 1 Empty
[Error Type]
024-947 Tray 2 Out Of Place Operation Error
Operation Error Tray 1 Empty
Tray 2 Out Of Place No paper in Tray 1 is detected.
The system detected that Tray 2 was not installed. Add paper into the appropriate tray.
[Corrective Actions] If the problem persists, check the sensor using the Generic Sensor Failure FIP.
Set the tray. If the problem persists, refer to the following procedure to repair it.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. OF-09 Common Job Fail
024-951 Tray 2 Empty 024-954 Tray SMH Empty
Operation Error Operation Error
Tray 2 Empty Tray SMH Empty
No paper in Tray 2 is detected. No paper in the Bypass Tray is detected.
Add paper into the appropriate tray. Add paper into the appropriate tray.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. If the problem persists, check the sensor using the Generic Sensor Failure FIP.
If the problem persists, refer to the following procedure to repair it. If the problem persists, refer to the following procedure to repair it.
024-952 Tray 3 Empty 024-955 Tray 6 Empty

Tray 3 Empty Tray 6 Empty
No paper in Tray 3 is detected. No paper in Tray 6 is detected.
024-953 Tray 4 Empty 024-956 Tray 7 Empty
Tray 4 Empty Tray 7 Empty
No paper in Tray 4 is detected. No paper in Tray 7 is detected.
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024-957 Interposer Empty 024-960 Tray2 size mismatch

Interposer Empty (H4-2) Size Mismatch
[Detection Conditions] Tray 2 Size Mismatch
No paper in the Interposer Tray is detected. [Detection Conditions]
[Corrective Actions] The paper size in Tray 2 and the paper size specified for printing are different.
Add paper into the appropriate tray. [Corrective Actions]
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Add paper into the appropriate tray.
If the problem persists, refer to the following procedure to repair it. If the problem persists, check the sensor using the Generic Sensor Failure FIP.
OF-09 Common Job Fail If the problem persists, refer to the following procedure to repair it.
024-958 SMH size mismatch
[Error Type] 024-961 Tray3 size mismatch
Size Mismatch 1 [Fault Content]
SMH Size Mismatch (H4-3) Size Mismatch
[Detection Conditions] Tray 3 Size Mismatch
The paper size in the SMH tray and the paper size specified for printing are different. [Detection Conditions]
[Corrective Actions] The paper size in Tray 3 and the paper size specified for printing are different.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Add paper into the appropriate tray.
024-959 Tray1 size mismatch OF-09 Common Job Fail
[Error Type]
Operation Error 024-962 Tray4 size mismatch
(H4-1) Size Mismatch Operation Error
Tray 1 Size Mismatch [Fault Content]
[Detection Conditions] (H4-4) Size Mismatch
The paper size in Tray 1 and the paper size specified for printing are different. Tray 4 Size Mismatch
Add paper into the appropriate tray. The paper size in Tray 4 and the paper size specified for printing are different.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. [Corrective Actions]
If the problem persists, refer to the following procedure to repair it. Add paper into the appropriate tray.
OF-09 Common Job Fail If the problem persists, check the sensor using the Generic Sensor Failure FIP.
024-963 Finisher Punch DustBox FULL
[Error Type] 024-967 Different width Mix Paper detect (Stapler job)
operation [Error Type]
Finisher Punch DustBox FULL [Fault Content]
[Detection Conditions] Mixed Width was detected with the settings only available for stapling the same widths.
The number of chads has become equal to or over the number that makes the Punch Dust Box full. [Detection Conditions]
[Corrective Actions] Mixed Width was detected with the settings only available for stapling the same widths.
Remove the chads. [Corrective Actions]
If the problem persists, perform the following: Cancel User Staple.
OF-09 Common Job Fail If the problem persists, check the sensor using the Generic Sensor Failure FIP.
024-965 ATS/APS No Paper (IOTsc detect) OF-09 Common Job Fail
[Error Type]
Operation Error 024-968 Stapler/Punch Batting
ATS/APS No Paper Operation Error
APS/ATS NG (No Paper) [Fault Content]
[Detection Conditions] Batting of Staple and Punch (Occurs in FCW-UI only)
The paper specified for printing is not loaded in the tray. [Detection Conditions]
[Corrective Actions] The Staple and Punch positions were batting.
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Cancel Staple, Punch, or both.
024-966 ATS/APS No Destination Error
[Error Type] 024-969 Different width Mix Punch
ATS/APS No Destination Error [Fault Content]
ATS/APS NG (Other than No Paper) Mixed Size Punch
The paper specified for printing cannot be detected. Paper with different widths was detected during printing in the Punch mode.
Change the settings. Or, replace the tray. Copy: Cancel Punch mode (user intervention)
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Printer: Cancel Punch mode (auto cancelation)
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024-xxx FIP 2-316 Ver.1.2
024-973 Tray7 size mismatch
[Fault Content] Size Mismatch (Tray 7 Size Mismatch)
[Detection Conditions] The paper size in Tray 7 and the paper size specified for printing are different.
[Corrective Actions] Add paper into the appropriate tray.
024-974 Interposer Tray Size Mismatch
[Fault Content] Interposer Tray Size Mismatch
[Detection Conditions] The paper size specified for feeding from the Interposer and the tray size are different.
[Corrective Actions] Add paper into the appropriate tray.
024-975 Copy Booklet sheets counts over
024-972 Tray6 size mismatch [Error Type]
[Fault Content] No. of Booklet sheets exceeded. (Occurs at the process with no images)
Comm: Size Mismatch (Tray 6 Size Mismatch) [Detection Conditions]
[Detection Conditions] Detected when printing starts
The paper size in Tray 6 and the paper size specified for printing are different. No images for Signature, or the no. of loaded sheets for Printer printing exceeded the maximum
[Corrective Actions] sheets for Booklet.
• When only one sheet is loaded, the system automatically cancel Binding setting only and out-
Add paper into the appropriate tray.
put Tri-Fold paper.
• When only folding is specified, the system automatically fold paper by the number of available [Error Type]
folding. Operation Error
Since the Driver performs the image processing for Print Service, the machine performs operations
without images.
[Fault Content]
Since the job is canceled when this failure is detected, only the message indicating that the job has Booklet Stapler NG
been canceled is displayed. [Detection Conditions]
[Corrective Actions] Ready signal remains Not Ready when the specified time has passed since Booklet Staple opera-
Copy: Cancel Booklet (user intervention) tion has begun.
Printer: Cancel Booklet mode (auto cancelation) [Corrective Actions]
If the problem persists, refer to the following procedure to repair it. Check for Staple needles and reload them correctly.
024-976 Finisher Staple Status NG

[Error Type] 024-979 Stapler Near Empty
Finisher Staple Status NG [Fault Content]

[Detection Conditions] Staple Needle Near Empty, or Staple Needle Feed Failure
After the Staple Mot started forward rotation, the Staple Home SNR did not turn ON within 450ms, (Treat as Empty)
and after the Staple Mot started reverse rotation, the Stapler Head Home SNR turned ON within [Detection Conditions]
200ms. Staple Needle Near Empty or Staple Needle Feed Failure was detected.
Check for Staple needles and reload them correctly. Check for Staple needles and reload them correctly.
024-977 Stapler Feed Ready Fail 024-980 Finisher Stacker Tray Full
Stapler Feed Ready Fail Finisher Stacker Tray Full Stack
1. Staple Ready SNR=OFF when Staple starts, 2. 13 times or less of stapling operation* ## APC4300G##
[Corrective Actions] [When the B-Fin is installed] & [When the C-Fin/D-Fin is installed w/ Booklet]
Check for Staple needles and reload them correctly. This occurs with ’Any Output Sizes’.
If the problem persists, refer to the following procedure to repair it. [When the C-Fin is installed w/ Booklet]
OF-09 Common Job Fail The Stack Encoder SNR has counted up to the number of sheet that is defined as Full Stack
(Large Size).
The Stack Encoder SNR has counted up to the number of sheet that is defined as Full Stack
024-978 Booklet Stapler NG (Small Size).
## Other than APC4300G# ##
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024-xxx FIP 2-318 Ver.1.2
(C-Fin/D-Fin) When any of the followings is met: Stacker Height SNR1 OFF was not detected three times sequentially within 500ms after it had
• Small size paper full was detected during the Stacker Tray height alignment operation (down- started to descend.
ward movement) [Corrective Actions]
• Half was detected at the Stacker Tray height alignment operation (downward movement) dur- Remove paper from the Stacker.
ing paper eject corresponding to Half Limit Remove obstacles from the Stacker.
• Large Size Paper was ejected while the system already detected Large Size Paper Full (Half). 1. The Stacker obstacles is detected.
(A-Fin/B-Fin) When any of the followings is met: 2. The system stops after the last sheet of the set is output in the Staple mode. The system stops
• At power ON, the Stacker Height Snr detected the height and the Full Position. after the scheduled paper is output in the Staple OFF mode.
• During small size paper output, Full Position was detected during the Stacker Tray height After that, the system prohibits use of the Stacker.
alignment operation (downward movement).
• During large size paper output, Half Position (Full Position for large size paper) was detected
during the Stacker Tray height alignment operation (downward movement).
• Paper for Half Limit (large size paper) was ejected while the system has already detected the
Half Position (Full Position for large size paper).
[Corrective Actions] 024-983 Booklet Tray Full
Remove paper from the Stacker. [Error Type]
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Operation Error
If the problem persists, refer to the following procedure to repair it. [Fault Content]
OF-09 Common Job Fail Booklet Tray Full was detected.
024-981 Finisher TopTray Full Booklet Tray Full was detected.
Operation Error Remove paper from the Booklet Tray.
[Fault Content] If the problem persists, check the sensor using the Generic Sensor Failure FIP.
Finisher Top Tray Paper Full If the problem persists, refer to the following procedure to repair it.
Finisher Top Tray Paper Full was detected.

[Corrective Actions] 024-984 Booklet Low Staple F
Remove paper from the Finisher Top Tray. [Error Type]
If the problem persists, check the sensor using the Generic Sensor Failure FIP. Operation Error
If the problem persists, refer to the following procedure to repair it. [Fault Content]
OF-09 Common Job Fail Booklet Low Staple F
024-982 Stacker Lower Safety warning 1. Booklet Stapler Low Staple F signal ON was detected just before Stapling operation.
[Error Type] 2. Booklet Stapler Low Staple F signal was detected at Power ON, at initialization, or when the inter-
Operation Error lock was closed.

Replace the staple cartridge for Booklet.
Finisher Stacker Tray Lower Safety
Stacker Tray Lower Safety SW ON was detected.
Height adjustment did not end within 250msec during Stacker Tray height adjustment for paper out-
put.
024-985 SMH Stop check [Error Type]
Notice Error [Fault Content]

[Fault Content] Booklet Low Staple R
SMH Pause Check [Detection Conditions]

[Detection Conditions] 1. Booklet Stapler Low Staple R signal ON was detected just before Stapling operation.
2. Booklet Stapler Low Staple R signal was detected at Power ON, at initialization, or when the inter-
The SMH Tray stopped running due to an obstruction.
lock was closed.
Check the paper size/paper orientation/paper type settings and press the Eject/Set key.
Check for Staple needles and reload them correctly.
024-987 Envelop Folder Tray Full 024-990 Punch Dust Full

[Error Type]
[Error Type]
Operation Error
Operation Error
[Fault Content]
[Fault Content]
Envelope Folder Tray Full
Punch Dust Full
The specified number of sheets was output after Envelope Tray Near Full had been detected.
Punch Dust Box Full is detected
Remove paper from the Envelope Folder Tray.
Clear the Punch Dust scrap.
024-988 Envelop Folder Tray Set Fail
[Error Type]
Operation Error
[Fault Content]
Envelop Folder Tray Set Fail
Monitor the Envelop Tray Set SNR in the interval of 100msec and detect OFF 10 times sequentially.
Set the Envelop Folder Tray properly.
024-989 Booklet Low Staple R
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025-596 Diag HDD Mentenance Fail
[Error Type]
Job Fail
[Fault Content]
An NG occurred when HDD Fail Forecast of Diagnostics was executed.
An NG occurred when HDD Fail Forecast of Diagnostics was executed.
1. Pull out and insert the HDD Harness.
2. Replace the HDD.
025-597 Diag HDD Initialize Fail
[Error Type]
Job Fail
[Fault Content]
An error occurred when HDD initialization of Diagnostics was executed.
An error occurred when HDD initialization of Diagnostics was executed.
1. Pull out and insert the HDD Harness.
2. Replace the HDD.
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025-xxx FIP 2-322 Ver.1.2
026-400 Exceed the number of connection of USB Host Fail [Detection Conditions]
[Error Type] The software in the machine was subjected to a large amount of simultaneous address queries from
multiple machine panel and Web UI input devices. The processing capacity of the JRM directory
Info
service has been exceeded.
Failure because the USB Host Port maximum connection has been exceeded
When performing simultanous queries on the Address Book in the machine from multiple machine
[Detection Conditions] panel and Web UI input devices, lower the query interval.
The number of machines that are connected to the USB Host Port of this machine has exceeded If the problem persists, perform the following procedure:
the maximum permissible number of connections. 1. Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.
[Corrective Actions] 2. If the problem still persists, obtain the ’info9 or xxx.tgz’ log immediately after the error occurred,
Disconnect some of the machines that are connected to this USB Host Port and ensure that the without turning the power OFF then ON.
number of connected machines are below the maximum permissible number of connections. Contact the Support Department and do not replace the ESS-PWB.
If the USB Host connected machine is still not operating correctly after the above error has been
resolved, turn the power OFF then ON.
026-702 Adress Book directory service overflow
[Error Type]
026-700 LDAP protocol MAX error Job
Job
Address Book Directory Service Overflow
An undefined LDAP protocol was detected during address book operation. The JRM Directory Service, which is an internal software of the machine, has simultaneously
[Detection Conditions] received two or more requests for the same operation.
It was detected that the error response returned from the server does not exist in the LDAP protocol [Corrective Actions]
definitions. 1. Check whether the Controller ROM is the latest version. If not, upgrade it to the latest.
[Corrective Actions] 2. If the problem still persists, obtain the ’info9 or xxx.tgz’ log immediately after the error occurred,
The server uses an undefined LDAP protocol that is not supported by the machine. without turning the power OFF then ON.
Perform the following in sequence. Contact the Support Department and do not replace the ESS-PWB.
1. Get the procedures for reproducing an error according to the operation that was performed
when the error occurred. 026-703 Abort with Logout
2. Check whether the Controller ROM is the latest version. If not, upgrade it to the latest. [Error Type]
3. If the problem still persists, obtain the ’info9 or xxx.tgz’ log immediately after the error occurred, job
without turning the power OFF then ON.
This is caused by mistakes in server settings or client operation. Contact the Support Department
[Fault Content]
and do not replace the ESS-PWB. At installation of additional document, authentication is already cancelled.
026-701 Adress Book request overflow When in Fax or Scan services, authentication is cancelled at additional document loading, the job
will be aborted.
[Error Type] ’At additional document loading’ mentioned here means:
Job
1. When a request to add documents is made (at the end of scanning: Platen: every sheet;
[Fault Content] DADF: every time a document or documents are installed)
Address Book Query Overflow 2. When the job is continued with the next document existing.
Make it impossible for authentication to be cancelled at additional document loading.
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026-xxx FIP 2-324 Ver.1.2
026-704 DocuWorks Error [Fault Content]

[Error Type] XDW Unlock Failed
job [Detection Conditions]

[Fault Content] In the processing of a security-protected DocuWorks file, either of the password set on the UI panel
and the XPJL-specified password (set in ContentsBridge Utility) does not match.
XDW Error
1. As the default password set on the device or the password entered for printing through Contents-
In process of operating DocuWorks Decomposer, there has occurred: a syntax error, use of an
BridgeUtility is incorrect, enter the correct password.
undefined command, a parameter error, damage to DocuWorks File, or an internal error of Docu-
Works Decomposer. 2. Enter ’Full Access Password,’ etc. from DocuWorks Viewer and disable ’printing prohibited’ and
then print it using Printer Driver (ART-EX, PCL, etc.).
Print from DocuWorks Viewer by use of Printer Driver (ART-EX, PCL, etc.).
026-708 URL data size over
[Error Type]
026-705 DocuWorks Short of Memory
job
[Error Type]
[Fault Content]
job
ScanToURL accumulated data size over
[Fault Content]
XDW Short of Memory
The size of a ScanToURL job has exceeded the upper limit of the size of scanned data per job that
[Detection Conditions] can be accumulated.
In process of operating DocuWorks Decomposer, lack of memory has been detected. [Corrective Actions]
[Corrective Actions] 1. Reduce the resolution level (scanned-image quality), which is a scan parameter, and rerun the job.
Change print mode from ’High Resolution’ to ’Standard’ or from ’Standard’ to ’High Speed’. If the 2. Reduce the zoom ratio of the image, which is a scan parameter, and rerun the job. (A3->A4, etc.)
problem still occurs, add another memory. If the problem persists though the memory has added up
3. If ’Max File Accumulated Data Size’ is set to a small value, change it to a larger one.
to the maximum, print from DocuWorks Viewer by use of Printer Driver (ART-EX, PCL, etc.).
If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the problem
and contact the support division for directions.
026-706 DocuWorks Print Prohibited
2.5.1 LOG
[Error Type]
job
026-709 URL hdd full
[Fault Content]
[Error Type]
XDW Print Prohibited
job
[Fault Content]
DocuWorks Decomposer has processed a DocuWorks document printing of which is prohibited.
The HDD is full of ScanToURL accumulated data.
As this is a document printing of which is prohibited, enter ’Full Access Password,’ etc. from Docu-
The HDD partition for accumulated ScanToURL data has become full, causing the job to fail.
Works Viewer and disable ’printing prohibited’ and then print it using Printer Driver (ART-EX, PCL,
etc.). [Corrective Actions]
Wait for some time (approx. one day) until an automatic deletion of documents makes some space
available, and then rerun the job.
026-707 DocuWorks Unlock Failed
If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the prob-
[Error Type] lem and contact the support division for directions.
job 2.5.1 LOG
026-710 S/MIME unsupported cipher decrypt fail [Error Type]
[Error Type] job
job [Fault Content]

[Fault Content] An error has occurred in taking out a mailbox document because of the running of a parameter that
cannot be run simultaneously in CWIS.
S/MIME unsupported cipher decrypt fail
The high compression/OCR processing module has detected that a job that specifies high compres-
The device has received a S/MIME encrypted mail that is encrypted by an unsupported encryption sion/OCR processing and is to be taken out using HTTP has started while another job to be sent via
method.
the network is undergoing high compression/OCR processing.
1. Ask the sender of the S/MIME encrypted mail to encrypt the mail by the encryption method (3DES)
As a job specifying high compression/OCR processing is in progress, wait until the job is complete
and send it. and then operate the device again.
2. Set FIPS140 Authentication Mode of the device to OFF.
If the problem persists, go to the following and solve it.
026-713 Couldnt detect proxy server automatically.
2.4.1 Interface(Physical/Logical) [Error Type]
job
2.4.3 Nothing appears. Not printed.
[Fault Content]
2.4.5 Network Related Details Check Flow 2.5.1 LOG Auto detection of the proxyhas failed.
026-711 Multi-page file size over The proxy server could not be detected automatically.
[Error Type] When the proxy server is not manually set up, an automatic attempt is made to obtain the proxy
job server setting from the DHCP server. Howerver, the attempt has failed.
[Fault Content] For the details, see below:
Multi-page file size over – The contents of the obtained PAC file have a problem. (An error occurred during the running of
JavaScript.)
[Detection Conditions] – The PAC file could not be obtained. (Timeout/Connection error)
The upper limit size of the multi-page file format generated in scan service has been exceeded. – The PAC file could not be obtained. (No PAC file/Too large file)
The upper limit of the file size of each multi-page file is defined as follows: – PAC File URL info could not be obtained. (Timeout)
TIFF:2GB-1byte – PAC File URL info could not be obtained. (No URL is included in the response to the inquiry.)
XPS :2GB-1byte
PDF :2GB-1byte
XDW :1GB
– the default Gateway setting
(1GB = 1024x1024x1024 = 2^30 byte)
[Corrective Actions] – the DNS Server address setting
1. Reduce the resolution level (scanned-image quality), which is a scan parameter, and rerun the job.
If despite the confirmation of the above settings, the situation has not improved, contact the network
2. Reduce the number of documents and rerun the job. administrator for advice because there is a possibility of a network failure, DHCP Server failure, or
If the problem still persists, collect the pfshowinfo9 log immediately after the occurrence of the problem an improper DHCP Server setting. (For example, if the DHCP Server is not set up in the way that
and contact the support division for directions. allows it to give back the proxy server address, an erro of this code will occur.)
The Network Environment check items are as follows:
2.5.1 LOG
– The HTTP server that provides the PAC file (CFILE) is operating normally, or the server can be
026-712 HTTP out job overlap error
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– The contents of the PAC file have no mistakes in syntax or selected server address, or the file [Corrective Actions]
size is 64KB or less.
– The DHCP server that has an entry of CURL info is operating normally, or the server can be
When after the implementation of the corrective action, the machine has established normal com-
reached on the network. munication with the Xerox Communication Server, the fault will be cleared.
When after the implementation of the corrective actions, the machine has established normal com- If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
2.5.1 Log Collection/Extraction Tool Functional Description
log immediately after the occurrence of the problem and contact the support division for directions.
026-716 An invalid state message received from server.
026-714 Couldnt connect to Xerox server or proxy. [Error Type]
job
[Error Type]
job
[Fault Content]
A server error is detected.
[Fault Content]
Network error
The Xerox Communication Server has responded with a message indicating an abnormal condition.
The machine could not connect to the Xerox Communication Server or the proxy server.
(A network path problem, an open wire, etc.)
When after the implementation of the corrective action, the machine has established normal com-
If the situation has not improved, collect the pfshowinfo9 log and network log immediately after the
– the connection of the LAN Cable occurrence of the problem and contact the support division for directions.
– the IP Address setting 2.5.1 Log Collection/Extraction Tool Functional Description
– the default Gateway setting
026-717 Invalid network settings were found.
– the proxy server address setting
[Error Type]
If despite the confirmation of the above settings, the situation has not improved, contact the network job
administrator for advice because there is a possibility of a network failure. [Fault Content]
When after the implementation of the corrective actions, the machine has established normal com- Setting error
munication with the Xerox Communication Server, the fault will be cleared. [Detection Conditions]
If the network is normal but the situation has not improved, collect the pfshowinfo9 log and network An invalid or improper network setting has prevented the machine from communicating.
– the IP Address setting
026-715 Connection to Xerox server has timed out. – the default Gateway setting
[Error Type] – the subnet mask setting
job – the DNS Server address setting
[Fault Content] – the proxy server address setting
No response from the server – the Xerox Communication Server URL setting
[Detection Conditions] – Set ’Verify the remote server certificate’ to ’OFF’.
There is no response from the Xerox Communication Server for a certain period of time, resulting in If despite the confirmation of the above settings, the situation has not improved, contact the cus-
a timeout. tomer network administrator becasuse there is a possibility of a network failure.
When after the implementation of the corrective actions, the machine has established normal com- [Fault Content]
munication with the Xerox Communication Server, the fault will be cleared. Media Space Full error (during job)
2.5.1 Log Collection/Extraction Tool Functional Description The media does not have enough space available.
Check the media where scanned documents will be sent for available space.
026-718 PS Print Instruction Fail
If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following
[Error Type] 2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
job directions.
[Fault Content] 2.5.1 Log Collection/Extraction Tool Functional Description
An erroneous combination of PostScript print instructions (finishing, paper size, paper tray, Duplex
instructions, output tray) 026-721 Media access fail
An erroneous combination of print parameters selected (finishing, paper size, paper tray, Duplex
job
instructions, output tray) prevents the device from running the job.
[Fault Content]
Media Access Error (during job)
As to finishing, paper size, paper tray, Duplex instructions, output tray, etc., make reselections and
run the job. [Detection Conditions]
If the problem persists, go to the following and solve it. An attempt to access media has failed for some reason.
2.4.4 Printed but not properly Perform the following in order:
2.4.5 Network Related Details Check Flow 1. Check that the media exists where scanned documents will be sent.
2. Check that the PC can access the media where scanned documents will be sent.
026-719 Internal error in Scan 3. Check that a file can be created in a specified storage.
[Error Type] 2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
job directions.
[Fault Content] 2.5.1 Log Collection/Extraction Tool Functional Description
An error internal to software (during job)
[Detection Conditions] 026-722 Media format fail
An internal error has occurred. [Error Type]
Retry the same operation. [Fault Content]
If the problem still persists, obtain the pfshowinfo9 log immediately after the problem occurs, follow- Media Not Formatted error
ing 2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
Note: Unsupported Formats are included.
directions.
(during job)
The Media is not formatted.
026-720 Media full
[Error Type]
Check that the media where scanned documents will be sent is formatted.
job
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If the problem persists, obtain the pfshowinfo9 log immediately after the problem occurs, following [Fault Content]
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for
Remote Download File Checksum Error
directions.
The checksum of the Remote Download File reported from the EP center does not match that of the
downloaded file.
026-723 Media access fail [Corrective Actions]
[Error Type] It is necessary to check that the checksum registered with the EP center is the same as that stored
job in the SW repository. Contact the support division for directions.
[Fault Content]
Media Access Error 026-726 Options inconsistent
(Occurs when no job is in progress.) [Error Type]
NOTE: On DMP2009-2 or later, this is used as an error during media browsing. job

XPJL detects a msimatch in device configuration information.
An attempt to access media has failed for some reason.
The device configuration info included in XPJL does not match the actual configuration.
Perform the following in order:
1. Check that the media is neither removed nor reinserted while being referred to or that during [Corrective Actions]
that time, another media is not inserted. Set up the device configuration info on the printer driver screen so that it can match the actual con-
2. Check that the PC can access any file in the media. figuration.
2.5.1 Log Collection/Extraction Tool Functional Description, and contact the support division for 026-727 Media filepath fail
directions.
[Error Type]
Job
[Fault Content]
026-724 Remote Download file size error
Media filepath fail
[Error Type]
job
The storage path with the specified character string length (including the filename) cannot be cre-
[Fault Content] ated in the media.
Remote Download File Size Error [Corrective Actions]
[Detection Conditions] Shorten the specified storage location or the filename.If the problem persists, perform the following
The size of the Remote Download File reported from the EP center is different from that of the actu- procedure to repair the problem.If the problem still persists, obtain the pfshowinfo9 log immediately
ally downloaded file. after the problem has occurred and contact the support department for instructions.
It is necessary to check the size of the file registered with the EP center and the size stored in the
SW repository. Contact the support division for directions. 026-728 WSD Scan Network Access Fail
[Error Type]
026-725 Remote Download file checksum error job
job WSD Scan Network Access Fail
An error occurred during communication with WSD Scan Client. 026-731 PJL PIN Number Fail
WSD Scan Client cancelled its job. [Fault Name]
[Corrective Actions] PJL PIN Number Fail
Check the following: [Error Type]
Job Fail
1. Check if the destination WSD Scan Client is ready to communicate with this machine via network.
For example, check the following: [Fault Content]
• Network Cable connection Wrong PIN number is detected in the data for PJL Diag.
If the problem persists, collect PfShowInfo 8 log at its occurrence and contact the support depart- [Detection Conditions]
ment for directions. The PIN number that is specified by PJL command is different from the number that is calculated
2.5.1 Description of Log Collection & Extraction Tool Function from the machine’s serial number using [PIN Code Calculation Function].
026-729 WSD Scan Data Transfer Fail Correct the PIN number that is specified by PJL Command and try again.
[Error Type]
job 026-732 PJL Printcount Range Over Fail
WSD Scan Data Transfer Fail PJL Printcount Range Over Fail
An error occurred during communication with WSD Scan Client. Job Fail
WSD Scan Client cancelled its job. [Fault Content]
[Corrective Actions] Out of range printcount is detected in the data for PJL Diag.
Check the following: [Detection Conditions]
The printcount that is specified by PJL Command has exceeded the machine’s Total Impression
1. Check if the destination WSD Scan Client is ready to communicate with this machine via network.
Meter value by +100.
For example, check the following:
• The WSD Scan Client has sufficient space available. [Corrective Actions]
• Network Cable connection Correct the printcount that is specified by PJL Command and try again.
If the problem persists, collect PfShowInfo 8 log at its occurrence and contact the support depart-
ment for directions. 026-733 PJL Password Fail
2.5.1 Description of Log Collection & Extraction Tool Function
[Fault Name]
PJL Password Fail
026-730 Can’t Detect Paper Size Of Specified Tray [Error Type]
info [Fault Content]
[Fault Content] Wrong password is detected in the data for PJL Diag.
The paper size of the paper tray selected is unknown. [Detection Conditions]
[Detection Conditions] The password that is specified by PJL Command is different from the one that is set in the machine.
The paper size of the paper tray selected is unknown. [Corrective Actions]
[Corrective Actions] Correct the password that is specified by PJL Command and try again.
Before running the print job, check the position of the guides to the paper tray selected.
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026-734 Can not change to the PJLDIAG MODE Repeat the operation.
[Fault Name]
Can not change to the PJLDIAG MODE If problem persists, immediately after problem appears, obtain the [PfShowInfo 8 Log] and [Network
[Error Type] 2.5.1 Explanation of Log Collection/Retrieval Tool Feature
Job Fail
[Fault Content]
026-737 Network Error
Unable to transition to the PJL Diag Mode.
[Fault Name]
Network Error
The machine did not transit to PJL Diag Mode because it detected ’User Operation in Progress’.
(The machine remains in the ’User Operation in Progress’ state for 1 minute after panel operation [Error Type]
was completed) Job
·Make sure that the job has completed and then try again. Check that the ’Communicating’ LED is Network Error
OFF. [Detection Conditions]
·After completing a panel operation, wait for 1 minute or longer before starting the download opera- Network error is detected during HTTP Scan Upload.
tion.
Check network environment and server.
026-735 Authentication Makes Waiting Print Jobs Deleted
[Fault Name] If problem persists, immediately after problem appears, obtain the [PfShowInfo 8 Log] and [Network
Authentication Makes Waiting Print Jobs Deleted Packet], and contact the Support Department.
[Error Type] 2.5.1 Explanation of Log Collection/Retrieval Tool Feature
Job
[Fault Content] 026-738 Browser close during job
When an authentication was successful and there are paused Print Jobs, all those Jobs including [Fault Name]
any that is waiting in the queue get deleted.
Browser close during job
When there are paused jobs during the successful completion of an authentication.
Job
None Browser close during job
026-736 Internal Error in HTTP upload Browser closes during HTTP Scan Upload jobs.
Internal Error in HTTP upload Repeat the operation.
[Error Type]
Job
[Fault Content]
HTTP Upload Internal Error
Internal error is detected during execution of HTTP Scan Upload jobs.
027-400 Net Off Line 2.5.1 Log collection/extraction tool function explanation
[Error Type]
Info 027-443 DNS renewal failure of dynamic
Net Off Line Info
1. Communication is not available due to other failures. IPv6 - Stateless Auto Setting IP Address 2 is Duplicated
2. Communication is not available because panel operation is in progress (especially in the CE mode). [Detection Conditions]
3. Communication is not available because a third party is using remote access. Another device with the same IP address as ’Stateless Auto Setting Address 2’ that is set in this
[Corrective Actions] machine exists in the network.
Clear any failure that is indicated by other displayed messages. If the panel operation is in progress, Bit 1 Duplicated address at autoConfInet6Address[1] of PFRID_IPV6_PROT_AUTO.
complete it. If somebody is in remote access, wait for the access to end. When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.
If the problem persists, turn the power OFF then ON. [Corrective Actions]
Perform the following. Either change the IPv6 ’Stateless Auto Setting Address 2’ of this device or the IPv6 address of the
2.4.3 No Output. No Printout. other device on the network.
2.4.5 Network-related details check flow. If the problem persists, perform the following procedure:
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the 1. Check that the IPv6 address that was set by Stateless Address Auto Setting is not being used
problem has occurred and contact the support department for instructions. by other devices.
2.5.1 Log collection/extraction tool function explanation 2. Collect failure analysis log and packets.
2.4.1 Interface (Physical/Logical)
2.4.3 No Output. No Printout.
027-442 Duplicat IP address
Info
[Fault Content]
IPv6 - Stateless Auto Setting IP Address 1 is Duplicated
[Error Type]
Info
Another device with the same IP address as IPv6 ’Stateless Auto Setting Address 1’ that is set in
this machine exists in the network. [Fault Content]
Bit 0 Duplicated address at autoConfInet6Address[0] of PFRID_IPV6_PROT_AUTO. IPv6 - Stateless Auto Setting IP Address 3 is Duplicated
When 027-442~027-447 occur simultaneously, the smaller link number is displayed first. [Detection Conditions]
[Corrective Actions] Another device with the same IP address as IPv6 ’Stateless Auto Setting Address 3’ that is set in
Either change the IPv6 ’Stateless Auto Setting Address 1’ of this device or the IPv6 address of the this machine exists in the network.
other device on the network. Bit 2 Duplicated address at autoConfInet6Address[2] of PFRID_IPV6_PROT_AUTO.
If the problem persists, perform the following procedure: When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.
1. Check that the IPV6 address that was set by Stateless Address Auto Setting is not being used [Corrective Actions]
by other devices. Either change the IPv6 ’Stateless Auto Setting Address 3’ of this device or the IPv6 address of the
2. Collect failure analysis log and packets. other device on the network.
2.4.1 Interface (Physical/Logical) If the problem persists, perform the following procedure:
2.4.3 No Output. No Printout. 1. Check that the IPv6 address that was set by Stateless Address Auto Setting is not being used
2.4.5 Network-Related Details Check Flow by other devices.
2. Collect failure analysis log and packets.
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2.4.1 Interface (Physical/Logical) 2.4.1 Interface (Physical/Logical)

2.4.3 No Output. No Printout. 2.4.3 No Output. No Printout.
2.4.5 Network-Related Details Check Flow 2.4.5 Network-Related Details Check Flow
027-445 Illegal IP address 027-447 Duplicat IP address

Info Info
IPv6 - Manually Set IP Address is Invalid IPv6 - Link Local IP Address is Duplicated
The IPv6 ’Manual Setting Address’ set in the machine is invalid. Another device with the same IP address as the IPv6 ’Link Local Address’ that is set in this machine
Bit 13 Address assignment error at inet6Address of PFRID_IPV6_PROT_MANUAL. exists in the network.
When 027-442~027-447 occur simultaneously, the smaller link number is displayed first. Bit 15 Duplicated address at linkLocalAddress of PFRID_IPV6_PROT_AUTO
[Corrective Actions] When 027-442~027-447 occur simultaneously, the smaller link number is displayed first.
Change the ’IPv6 (Manual Setting Address)’ of this machine to the IPv6 address that can be used as [Corrective Actions]
the self-machine address. If the problem persists, perform the following procedure: Either change the IPv6 ’Link Local Address’ of this device or the IPv6 address of the other device on
1. Check whether IPv6 address that was automatically set as the manual address is using an the network.
invalid address. If the problem persists, perform the following procedure:
2. Collect failure analysis log and packets. 1. Check whether the IPv6 address that was automatically set as the Link Local Address is not
2.4.1 Interface (Physical/Logical) used by other devices.
2.4.3 No Output. No Printout. 2. Collect failure analysis log and packets.
2.4.5 Network-related Details Check Flow 2.4.1 Interface (Physical/Logical)
2.5.1 Log collection/extraction tool function explanation 2.4.3 No Output. No Printout.
[Error Type]
Info
IPv6 - Automatically Set IP Address is Duplicated Time Bomb (Information)

IP Address Duplicated
Another device with the same IP address as the IPv6 ’Manual Setting Address’ that is set in this
machine exists in the network. [Detection Conditions]
Bit 14 Duplicated address at inet6Address of PFRID_IPV6_PROT_MANUAL The PC of the same IP address exists on a network.
When 027-442~027-447 occur simultaneously, the smaller link number is displayed first. [Corrective Actions]
[Corrective Actions] Change the IP address of a PC on the network.
Change the ’IPv6 (Manual Setting Address)’ of this machine to the IPv6 address that can be used as Refer to ’Network Administrator Guide (User Guide)’.
the self-machine address. If the problem persists, perform the following procedure: 1. 1-1. For manual address setting, check that the IP address set by the customer is not used for
1. Check whether IPv6 address that was automatically set as the manual address is using an others.
invalid address. 1-2. For each of RARP, BOOTP, and DHCP setting, check the server setting environment.
2. Collect failure analysis log and packets. 2. Collect failure analysis log and packets.
2.4 NET System Fault Check 2.4.5 Network-Related Details Check Flow
2.4.3 No output is available, no data is printed 2.5.2 Logging/Extraction Tools Operational Instructions
2.5.2 Logging/Extraction Tools Operational Instructions 027-502 POP Authentication Fail for Mail IO
[Error Type]
027-500 SMTP Server Fail for Mail IO Job Fail
Job Fail POP Authentication Fail for Mail IO
SMTP Server Address Resolution Fail for Mail IO Incorrect POP Server authentication information was detected.
Incorrect SMTP Server name was detected. Specify the correct POP Server authentication information.
[Corrective Actions] 1. Perform 027-501 check and then specify a correct POP User Name.
1. Check with a customer System Administrator that the Mail Server has been launched and the envi- 2. If the problem persists, collect the failure analysis log and packets.
ronment is already used for other purposes (such as for PC). 2.4 NET System Fault Check
2. Check that a correct SMTP server address is reflected in the device setting list. 2.4.3 No output is available, no data is printed
2-1. When the SMTP Server address is specified using IP address, set a correct IP address. 2.4.5 Network-Related Details Check Flow
2-2. When the SMTP Server address is specified using FQDN (name: aaa.co.jp), check that the
FQDN name is correct. Also check that a correct DNS server address is set for the device, and set a
correct IP address. 027-503 POP server communication timeout
3. If the problem persists, collect the failure analysis log and packets. [Error Type]
job
027-501 POP Server Fail for Mail IO [Fault Content]
[Error Type] Time to communicate with the POP server ran out. (after connection to the server)
[Fault Content] (POPERR_TIMEOUT)
POP Server Address Resolution Fail for Mail IO [Corrective Actions]

[Detection Conditions] 1. Time-out occurred in communicating with the POP server.
Wait for a while and operate again.
Incorrect POP Server name was detected.
027-504 Response reception is not expected from server
Specify the correct POP Server name or specify the IP address.
1. Check with a customer System Administrator that the Mail Server has been launched and the
[Error Type]
environment is already used for other purposes (such as for PC). job
2. Check that a correct POP server address is reflected in the device setting list. [Fault Content]
2-1. When the POP Server address is specified using IP address, set a correct IP address. An internal error. Or an unexpected response was received from the server (at any timing).
2-2. When the POP Server address is specified using FQDN (name: aaa.co.jp), check that [Detection Conditions]
FQDN name is correct. Also check that a correct DNS server address is set for the device, and any area
set a correct IP address.
3. If the problem persists, collect the failure analysis log and packets.
2.4 NET System Fault Check 1. Repeat the operation.
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027-513 SMB Scan client has no right to access. [Corrective Actions]

[Error Type] Set the DNS server address. Or, set the SMB server address of the transfer destination using IP
address.
Job Fail
The SMB scan client does not have access rights (Win9x systems) 2.5.1 Log collection/extraction tool function explanation
In Scan to SMB, the user has no right to access the SMB server. 027-516 Server connection error in SMB
[The following applies to DMP6-2 and lalter only.]
[Error Type]
– The folder with the same name as the specified file name already exists. (MacOS X v10.2)
Job Fail
[Fault Content]
Set up the user so that he/she can read or write in a file or folder in the specified placle to save it in.
Problem with connection to server during SMB scan
[The following applies to DMP6-2 and lalter only.]
– Check if there is any folder with the same name as the specified file name. (MacOS X v10.2)
If the problem persists, see the following to obtain a info9 or xxx.tgz log and a network log, and con- Unable to find the SMB server during scanner (Save to PC) SMB transfer.
2.5.1 Logging/Extraction Tools Functional Instructions Take any one of the following actions:
– Check that network communication between the transfer destination SMB server and this
machine is available, by the following:
027-514 Host name solution error in SMB
– Check the connection of network cables.
[Error Type] – Check the TCP/IP settings
Job Fail
– Check for communication through port 137 (UDP), port 138 (UDP), and port 139 (TCP).
[Fault Content] – Check the following network settings to see if the computer operates as an SMB server.
Unable to resolve hostname during SMB scan – Check that the file sharing service for Microsoft network is enabled.
[Detection Conditions] – Check that NetBIOS over TCP/IP is enabled in the TCP/IP settings.
Failed to resolve the hostname or server name of the SMB server for DNS access during scanner – Check the file sharing service (communications through port 137 (UDP), port 138 (UDP),
(Save to PC) SMB transfer. and port 139 (TCP)) is allowed in the firewall settings.
[Corrective Actions] – For communication that goes beyond the subnet, check the WINS server settings and check
whether the server name address can be resolved correctly.
Check the connection to the DNS. Or, check whether the SMB server name of the transfer destina-
tion has been registered in the DNS. – Check whether the NetBIOS interface device at the transfer destination SMB server has
started (happens in Windows NT4.0 Server/Workstation).
has occurred and contact the Support G for instructions. 1. Select the [Start] menu -> [Settings] to open [Control Panel].
2.5.1 Log collection/extraction tool function explanation 2. Open [Services] and select the [Messenger] service.
3. Select the [Start Up], [Auto], [OK], and then [Close].
4. Open [Devices] in [Control Panel] and select the [NetBIOS Interface] device.
027-515 DNS server un-sets up in SMB
5. Select the [Start Up], [Auto] or [Manual], [OK], and then [Close].
[Error Type] 6. Reboot the computer.
Job Fail
The DNS server was not set during SMB scan 2.5.1 Log collection/extraction tool function explanation
The DNS server was not set for DNS access during scanner (Save to PC) SMB transfer. 027-518 Login name or a password error in SMB
Job Fail Take any one of the following actions:
[Fault Content] – Check if the storage destination is correct.
There are problems with the SMB scan login name or password – Check that the specified file name can be created on the SMB server.
[Detection Conditions] – Check for the settings of the distributed file system (DFS) with the system administrator.
The checking procedure is as follows:
• In Scan to SMB, the specified password was found wrong.
1. On the SMB server, select the [Start] menu > [All Programs] > [Administrative Tools] > [Distrib-
[The following applies to DMP6-2 and later products onley.]
uted File System].
• The user could not be identified because the user name or password was wrong. (MacOSX v10.2) 2. Select the specified storage destination from the left pane of the [Distributed File System] and
check the [Target] information displayed in the right pane of the window.
• The user name specified has not been registered as a user that is allowed to use Share Windows.
(MacOS X v10.2) 3. Based on the information, specify the SMB server, shared name, and storage destination
directly.
• Check the password set for the shared folder. has occurred and contact the Support G for instructions.
[The following applies to DMP6-2 and later products onley.] 2.5.1 Log collection/extraction tool function explanation
• Contact the network administrator for the user name or password. (MacOS X v10.2)
• Check for users that are allowed to use Share Windows. (MacOS X v10.2) 027-520 File name acquisition failure from SMB server
This is how to check for users: [Error Type]
Job Fail
1. From [Dock], start the [System Environment Settings] icon.
2. On the [System Environment Settings] window, click the [Account] icon.
[Fault Content]
3. Click the [To change, click the key] icon and log in. Unable to obtain the file/folder name on the SMB scan server
4. Select the user and click the [Edit users] button. [Detection Conditions]
5. Enter the password. After that, put a checkmark on [Permit the user to log in from Windows] and Unable to obtain the file/folder name on the SMB scan server.
then click the [OK] button. [Corrective Actions]
If the problem persists, see the following to obtain a info9 or xxx.tgz log and a network log, and contact Turn the power OFF then ON.
the support division for instructions. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
027-519 Scanning picture preservation place error in SMB

[Error Type] 027-521 File name suffix limit over in SMB
Scan image storage destination or file name specification error during scanner (Save to PC) SMB [Fault Content]
transfer The SMB scan file name/folder name suffix has exceeded the limit value
There is a problem with the storage destination or file name of the specified scan image during The file name/folder name suffix that can be specified for SMB Scan has exceeded the limit value.
scanner (Save to PC) SMB transfer. [Corrective Actions]
– The specified storage destination does not exist on the server.
1. Change the file name/destination folder on the SMB scan server. Else, move or delete the files in
– A prohibited character was detected in the specified storage destination or file name. the destination folder.
– The specified storage destination is linked to a different shared folder due to the distributed file If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
system (DFS). occurred and contact the Support G for instructions.
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Job Fail
027-522 File creation failure in SMB [Fault Content]
[Error Type] Failed to create an SMB scan folder
[Fault Content] Folder creation in the SMB server has failed during scanner (Save to PC) SMB transfer. The speci-
Failed to create an SMB scan file fied folder already exists.
Scan image file creation in the SMB server has failed during scanner (Save to PC) SMB transfer. Check if a file or folder with the same name as the specified name exists on the SMB server.
– The specified file name already exists on the server. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
– The specified file name is in use. has occurred and contact the Support G for instructions.
– The specified file name already exists as a directory. 2.5.1 Log collection/extraction tool function explanation
– A prohibited character was detected in the specified file name.
[Corrective Actions] 027-525 File delete failure in SMB
Take any one of the following actions: [Error Type]
– Check that the specified file name can be created in the storage destination. Job Fail
– Check whether the specified file name is being used by another user. [Fault Content]
– Check if a file or folder with the same name as the specified file name exists. Failed to delete an SMB scan file
2.5.1 Log collection/extraction tool function explanation Failed to delete an SMB scan file on the SMB scan server.
1. SMBCL_NG_BAD_FILE
The file does not exist.
027-523 Lock folder creation failure in SMB 2. SMBCL_NG_DOS_BAD_SHARE
[Error Type] The file is open.
Job Fail 3. SMBCL_NG_FILE_IS_DIR (New)
[Fault Content] The specified file name already exists as a directory.
Failed to create an SMB scan lock folder [Corrective Actions]
[Detection Conditions] 1. Check whether the file in the specified storage destination is being used by another user.
Failed to create an SMB scan lock folder on the SMB scan server. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
1. SMBCL_NG_FILE_EXISTS occurred and contact the Support G for instructions.
The specified lock folder name already exists.
1. When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry. 027-526 Lock folder delete failure in SMB
2. Check whether a folder with the same name as the specified name already exists.
[Error Type]
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
occurred and contact the Support G for instructions. Job Fail
[Fault Content]
2.5.1 Log collection/extraction tool function explanation Failed to delete an SMB scan lock folder
027-524 Folder creation failure in SMB Failed to delete a lock folder on the SMB scan server.
1. SMBCL_NG_BAD_FILE
The file does not exist. [Corrective Actions]
2. SMBCL_NG_DIR_NOT_EMPTY (New) 1. Check that the storage destination has enough free space.
The directory is not empty. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has
3. SMBCL_NG_NOT_A_DIR (New) occurred and contact the Support G for instructions.
The specified directory name is not a directory.
1. When a lock directory (*.LCK) remained in the transfer destination, delete it manually and retry the
job.
027-529 Data read failure from SMB server
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has [Error Type]
occurred and contact the Support G for instructions. Job Fail
[Fault Content]
Unexpected error of the SMB scan data server
027-527 Folder delete failure in SMB [Detection Conditions]

An unexpected error response was received from the SMB server or an unexpected error has
[Error Type] occurred in the machine during scanner (Save to PC) SMB transfer.
Job Fail
[Fault Content] Log in to the SMB server from another PC using the same user name and check whether you can
Failed to delete an SMB scan folder write a file into the same storage destination on that SMB server.
[Detection Conditions] After that, perform the same operation again.
Failed to delete a folder on the SMB scan server. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
1. SMBCL_NG_BAD_FILE has occurred and contact the Support G for instructions.
The file does not exist. 2.5.1 Log collection/extraction tool function explanation
2. SMBCL_NG_DIR_NOT_EMPTY (New)
The directory is not empty. 027-530 File name duplicate failure in SMB
3. SMBCL_NG_NOT_A_DIR (New) [Error Type]
The specified directory name is not a directory.
Job Fail
1. Check whether the file in the specified storage destination is being used by another user. ’Cancel Job’ is selected for SMB scan ’File Name Conflict’
occurred and contact the Support G for instructions.
Unable to save a file during scanner (Save to PC) SMB transfer because ’File Name Conflict’ is set
2.5.1 Log collection/extraction tool function explanation to ’Cancel Job’.
027-528 Data write-in failure to SMB server Set ’File Name Conflict’ to other than ’Cancel Job’.
Job Fail
[Fault Content]
The storage destination on the SMB scan data server has no free space
[Detection Conditions] 027-531 SMB scan filing policy injustice
The storage destination on the SMB scan server has no free space. [Error Type]
Job Fail
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Incorrect SMB scan filing policy (when additional items are selected) The SMB server (NetBIOS) name specification is incorrect
Incorrect filing policy (when additional items are selected) The SMB server (NetBIOS) name specification is incorrect.
[Corrective Actions] SMBCL_NG_INV_HOST
1. When ’Add’ is selected for ’File Name Conflict’, check that the file format is not set to Multi-page. The hostname specification is incorrect.
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem has [Corrective Actions]
occurred and contact the Support G for instructions. 1. Check that the server name of the SMB server is correct.
027-532 NEXTNAME.DAT file access error in SMB 2.5.1 Log collection/extraction tool function explanation
[Error Type]
Job Fail 027-547 SMB Protocol error 4-007
A file access error has occurred during scanner (Save to PC) SMB transfer. Job Fail
An error has occurred when accessing the NEXTNAME.DAT file during scanner (Save to PC) SMB SMB protocol error (4-007): The scan domain name specification is incorrect
transfer. [Detection Conditions]
[Corrective Actions] <When this error occurred during SMB Authentication/SMB Scanner >
When ’Add’ is selected for ’File Name Conflict’, check that the NEXTNAME.DAT file is correct. The specified domain name was detected to be incorrect by the controller software (SMB library) of
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem this machine.
has occurred and contact the Support G for instructions. [Corrective Actions]
2.5.1 Log collection/extraction tool function explanation <When this error occurred during SMB Authentication >
The system administrator is to check the domain name and set it correctly.
027-533 Internal error in SMB Scan How to check the domain name:
[Error Type] 1. On the Active Directory domain controller, select the [Start] menu -> [All Programs] -> [Admin-
istrative Tools] -> [Active Directory Domains and Trusts].
Job Fail
2. In the left pane of the ’Active Directory Domains and Trusts’ window, select [Active Directory
[Fault Content] Domains and Trusts] -> [Domain], then right-click and select [Properties].
An internal error has occurred during SMB scan 3. After selecting the [General] tab in the [Domain Properties] window, check the domain name
[Detection Conditions] for [Domain Name (Windows 2000 or earlier)].
An internal error has occurred. < When this error occurred during SMB Scanner >
[Corrective Actions] 1. The system administrator is to check the domain name and set it correctly.
1. Repeat the operation. If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
2.5.1 Log collection/extraction tool function explanation 027-548 SMB Protocol error 4-008
[Error Type]
027-543 SMB server name specification error
Job Fail
[Error Type]
Job Fail
SMB protocol error (4-008): The scan user name specification is incorrect Job Fail
<When this error occurred during SMB Authentication/SMB Scanner > SMB protocol error (4-024)
The specified user name was detected to be incorrect by the controller software (SMB library) of this [Detection Conditions]
machine.
The host is missing.
• < When this error occurred during SMB Authentication> 1. Check that the authentication server and the device can communicate through the network. (Check
The system administrator is to set the user name correctly. the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138
How to check the user name: (UDP)/Port No. 139 (TCP))
1. Common Operation 1. On the Active Directory domain controller in which the User Information 2. Check that the SMB (TCP/IP) at the device side has started up.
was set, select the [Start] menu -> [All Programs] -> [Administrative Tools] -> [Active Direc- (1) Specify the network address of the device through a Web browser, and display the remote UI
tory Users and Computers]. screen of the CenterWare Internet Services.
2. Common Operation 2. In the left pane of the Active Directory Users and Computers window, (2) Select the ’Properties’ tab and select ’Start Port’ from the left frame of the properties list.
select [Active Directory Users and Computers [Server]] -> [Domain] -> [Users] to list the user
(3) Put a check on the ’Start’ of ’SMB’, and check that ’TCP/IP’ is already checked for ’Transport
information. Protocol’.
3. Common Operation 3. In the right pane of the Active Directory Users and Computers window, 3. If the authentication server and the device are connected to different subnets, check that the device
right-click target user and select [Properties].
has settings that can resolve the address of the authentication server.
4. After selecting the [Account] tab in the [User Properties] window, check the user name for
(1) In the Tools Mode screen of the device, check the ’System Settings’ -> ’System Settings’ ->
[User Logon Name (Windows 2000 or earlier)].
’Network Settings’ -> ’External Authentication Server/Directory Service Settings’ -> ’SMB
< When this error occurred during SMB Scanner > Server Settings’ -> ’SMB Server Specification Method’.
1. The system administrator is to set the user name correctly. In case the ’Domain Name and Server Name Specification’ is already set and the server is
If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem already specified by NetBIOS Name
has occurred and contact the Support G for instructions. Check if the authentication server and the device can resolve the addresses from the WINS
2.5.1 Log collection/extraction tool function explanation server.
In case the ’Domain Name and Server Name Specification’ is already set and the server is
already specified by FQDN Name
027-549 SMB Protocol error 4-009
Check if the authentication server and the device can resolve the addresses from the DNS
[Error Type] server.
Job Fail 4. Check if the ’NetBIOS over TCP/IP’ has become enabled at the authentication server settings.
[Fault Content] (1) Right click the ’My Network’ icon and select ’Properties’.
SMB protocol error (4-009) (2) Right click the ’Local Area Connection’ icon and select ’Properties’.
[Detection Conditions] (3) Select the ’General’ tab in the ’Local Area Connection Properties’ window, select ’Internet Pro-
The specification of Password is incorrect. tocol (TCP/IP)’ and press the [Properties] button.
(4) Click the [Advanced] button in the ’Internet Protocol (TCP/IP) Properties’ window.
(5) Select the ’WINS’ tab in the ’Advanced TCP/IP Settings’ window to check the ’NetBIOS Set-
Operate again.
tings’.
5. Check at the Internet connection firewall if the communication through Ports 137, 138 and 139 are
not blocked. (If the authentication server is WinXP)
(1) Right click the ’My Network’ icon and select ’Properties’.
(2) Right click the ’Local Area Connection’ icon and select ’Properties’.
027-564 SMB Protocol error 4-024 (3) Select the ’Advanced’ tab in the ’Local Area Connection Properties’ window and click the [Set-
tings...] button.
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(4) Select the ’Service’ tab in the ’Advanced’ window to check that communication through 137 [Detection Conditions]
(UDP), 138 (UDP) and 139 (TCP) are permitted.
SMBCL_NG_NOT_INIT that occurs during SMB Scanner
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the info9 or
The library has not been initialized.
xxx.tgz log and the network log and contact Support G for instructions.
2.5.1 Log collection/extraction tool function explanation In the [Port Status] screen under the [Properties] tab of CentreWare Internet Services, check that
SMB (TCP/IP) is enabled.
027-565 SMB Protocol error 4-025 If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
[Error Type]
Job Fail
[Fault Content]
SMB protocol error (4-025)
Job Fail
Cannot connect.
Check that the authentication server and the device can communicate through the network. (Check SMB protocol error (4-032)
the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138 [Detection Conditions]
(UDP)/Port No. 139 (TCP)) Incorrect parameter.
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the [Corrective Actions]
Operate again.
027-566 SMB Protocol error 4-026 2.5.1 Log collection/extraction tool function explanation
[Error Type]
Job Fail 027-573 SMB Protocol error 4-033
SMB protocol error (4-026) Job Fail
The library cannot be initialized. SMB protocol error (4-033)
In the ’Start Port’ screen of the ’Properties’ tab of CenterWare Internet Service, check that the SMB Incorrect character code.
(TCP/IP) has started up.
Operate again.
027-569 SMB (TCP/IP)is not started.
[Error Type] 027-574 SMB Protocol error 4-034
Job Fail
[Error Type]
The SMB (TCP/IP) is not started
SMB protocol error (4-034) Job Fail
Incorrect data size. SMB protocol error (4-044)
Operate again. SMBCL_NG_INV_SECMODE
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the Authentication server common security mode is operating.
info9 or xxx.tgz log and the network log and contact Support G for instructions. [Corrective Actions]
2.5.1 Log collection/extraction tool function explanation There is a possibility that the authentication server is set as Win95/Win98/Me.
Set the authentication server to Windows other than Win95/Win98/Me.
027-576 SMB Protocol error 4-036 If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the
[Error Type] info9 or xxx.tgz log and the network log and contact Support G for instructions.
Job Fail
[Fault Content]
SMB protocol error (4-036) 027-585 SMB Protocol error 4-045
Incorrect domain data size. Job Fail
Operate again. SMB protocol error (4-045): Scan login not available time period
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the [Detection Conditions]
info9 or xxx.tgz log and the network log and contact Support G for instructions. <<< When this error occurred during SMB Authentication/SMB Scanner >>>
2.5.1 Log collection/extraction tool function explanation The login not available time period was detected by the controller software (SMB library) of this
machine.
027-578 SMB Protocol error 4-038 [Corrective Actions]
[Error Type] < When this error occurred during SMB Authentication/SMB Scanner >
Check with the system administrator for the time period when logging in is allowed.
Job Fail
SMB protocol error (4-038)
Communication timeout has occurred.
[Error Type]
Check that the authentication server and the device can communicate through the network. (Check
the network group, TCP/IP Settings, check the communication at Port No. 137 (UDP)/Port No. 138 Job Fail
(UDP)/Port No. 139 (TCP)) [Fault Content]
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the SMB protocol error (4-046): The password has expired.
info9 or xxx.tgz log and the network log and contact Support G for instructions. [Detection Conditions]
2.5.1 Log collection/extraction tool function explanation <<< When this error occurred during SMB Authentication/SMB Scanner >>>
The password was detected to be expired by the controller software (SMB library) of this machine.
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[Corrective Actions] If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
<When this error occurred during SMB Authentication/SMB Scanner >
Obtain a valid password from the system administrator.
has occurred and contact the Support G for instructions. 027-589 SMB Protocol error 4-049
Job Fail
027-587 SMB Protocol error 4-047 [Fault Content]
[Error Type] SMB protocol error (4-049): Locked out
[Fault Content] <<< When this error occurred during SMB Authentication/SMB Scanner >>>
SMB protocol error (4-047): The password must be changed The user account is locked out.
<<< When this error occurred during SMB Authentication >>> < When this error occurred during SMB Authentication/SMB Scanner >
The password was detected to require changing by the controller software (SMB library) of this Request the system administrator to unlock the user account.
machine. Perform the following.
[Corrective Actions] After selecting the [Account] tab in the [User Properties] window, uncheck [Account locked out].
<When this error occurred during SMB Authentication/SMB Scanner > If the problem persists, obtain the info9 or xxx.tgz log and network log immediately after the problem
Log in to Windows and change the password. has occurred and contact the Support G for instructions.
Request the system administrator to disable the ’change password at next login’. 2.5.1 Log collection/extraction tool function explanation
After selecting the [Account] tab in the [User Properties] window, uncheck [User must change pass- 027-590 SMB Protocol error 4-050
word at next logon] under [Account Options].
[Error Type]
has occurred and contact the Support G for instructions. Job Fail

SMB protocol error (4-050): The user account has expired
027-588 SMB Protocol error 4-048 [Detection Conditions]

<<< When this error occurred during SMB Authentication/SMB Scanner >>>
[Error Type]
The user account has expired.
Job Fail
[Fault Content]
< When this error occurred during SMB Authentication/SMB Scanner >
SMB protocol error (4-048): The user account is disabled
Obtain a valid user account from the system administrator.
[Detection Conditions] Request the system administrator to extend the validity period of the account.
<<< When this error occurred during SMB Authentication/SMB Scanner >>>
The user account is disabled.
After selecting the [Account] tab in the [User Properties] window, select [End of:] from [Account
[Corrective Actions] expires] and extend the validity.
< When this error occurred during SMB Authentication/SMB Scanner > Request the system administrator to disable the account expiry.
Request the system administrator to enable the user account. Perform the following.
Perform the following. After selecting the [Account] tab in the [User Properties] window, select [Never] from [Account
After selecting the [Account] tab in the [User Properties] window, uncheck [Account Disabled] under expires].
[Account Options].
has occurred and contact the Support G for instructions. In H/W Check Mode, the controller detected an error with the external CDI.
Just write this in History.
027-591 SMB Protocol error 4-051 If the problem persists, perform the following:
[Error Type] – Check the command between DFE and M/C, and disconnect then connect the Video Cable
Job Fail between DFE and M/C.
[Fault Content] – Power Off/On
SMB protocol error (4-051): The user account is restricted. Blank password is not allowed
[Detection Conditions] 027-700 Mail address domain err
<<< When this error occurred during SMB Authentication/SMB Scanner >>> [Error Type]
The user account is restricted. Blank password is not allowed. job
<When this error occurred during SMB Authentication/SMB Scanner > Sending to the domain of the destination mail address is prohibited. (before connecting to the
Set a user password. server)
has occurred and contact the Support G for instructions. The domain of the destination mail address is designated as a prohibited domain.
2.5.1 Log collection/extraction tool function explanation [Corrective Actions]
Check that the domain of the destination mail address is not designated as a prohibited domain.
027-599 SMB Protocol error 4-other If the problem still persists, collect the pfshowinfo8 log immediately after the occurrence of the prob-
[Error Type] lem and contact the support division for directions.
2.5.1 LOG
Job Fail
[Fault Content]
SMB/LDAP Protocol Error (code for others) 027-701 Disconnect network cable
1. An error internal to SMB Library excluding 027-547 through 027-578 occurred. job
2. The protocol category with which to fill in Coml_Fault_GetNETCeCode( ) was an unexpected one. [Fault Content]
* FTP/HTTP/an undefined category was specified. (DMP6-1) In external authentication, the disconnected cable is detected.
Operate again. As a result of checking for disconnection of the network cable before the external authentication
If the problem persists, refer to 2.5.1 LOG immediately after the problem has occurred, obtain the operation, the disconnected cable has been detected.
info9 or xxx.tgz log and the network log and contact Support G for instructions. [Corrective Actions]
2.5.1 Log collection/extraction tool function explanation The network cable is disconnected from the device. Confirm the cable is disconnected and recon-
nect it.
027-600 ExtPrint Check Mode Error
[Error Type] 027-702 Certificate for addresses, was not found
a hidden fail [Error Type]
[Fault Content] job
External Print CheckMode Error
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[Fault Content] (VKCMERR_CERT_AFFILIATION_CHANGED)

No certificate for the destination exists. (before connection to the server) (VKCMERR_CERT_SUPERSEDED)
[Detection Conditions] (SMLNG_KEY_REVOKED)
when sending SMIME mail (SMLNG_KEY_NOTHING) [Corrective Actions]

[Corrective Actions] 1. Store in this machine a destination certificate that is not on the list of revoked certificates.
1. Store a certificate for the destination in this machine.

027-706 Certificate not found
027-703 Certificate for addresses, was expired [Error Type]
job [Fault Content]
[Fault Content] No device certificate exists. (before connection to the server)
The certificate for the destination expired. (before connection to the server) [Detection Conditions]
[Detection Conditions] When SMIME mail was sent, No Certificate was detected.
when sending SMIME mail (VKCMERR_CERT_EXPIRED) [Corrective Actions]

[Corrective Actions] 1. Store the device certificate in this machine.
1. Store the correct certificate for the destination in this machine. Check the following: If the problem persists, perform the following.
• the term for which the certificate is valid
• The time the device tells is correct.
027-707 Certificate expired
027-704 Certificate for addresses, was untrusted [Error Type]
job [Fault Content]
[Fault Content] The device certificate expired. (before connection to the server)
The certificate for the destination is not reliable. (before connection to the server) [Detection Conditions]
[Detection Conditions] When SMIME mail was sent, an invalid (expired) certificate was detected.
when sending SMIME mail (SMLNG_KEY_UNTRUST) [Corrective Actions]
[Corrective Actions] 1. Store the correct device certificate in this machine. Check the following:
1. Check for the certification path for the destination certificate and import the necessary CA certificate. • the term for which the certificate is valid
• The time the device tells is correct.
027-705 Certificate for addresses, was revoked If the problem persists, perform the following.

job
[Fault Content] 027-708 Certificate untrusted
The certificate for the destination existed on a list of revoked certificates. (before connection to the [Error Type]
server) Job Fail
when sending SMIME mail
The device certificate is not reliable. (before connection to the server)
(VKCMERR_CERT_REVOKED)
(VKCMERR_KEY_COMPROMISED)
When SMIME mail was sent, an unreliable certificate was detected.
1. Check that the mail address written on the device certificate is the same as that set up on the The Mail I/O received the S/MIME signature mail but could not obtain the sender certificate. The S/
device. MIME signature mail sent from the device always includes the device certificate.
2. Check for the certification path for the device certificate and import the necessary CA certificate. [Corrective Actions]
If the problem persists, perform the following. To validate the signature, a valid sender certificate is required. Register the sender certificate in M/C
or change your mailer options so that the S/MIME signature mails from the sender will be sent with
OF-09 Common Job Fail the certificate.
027-709 Certificate revoked OF-09 Common Job Fail
Job Fail
[Fault Content] 027-712 S/MIME mail sender certificate not valid
The certificate for the destination existed on a list of revoked certificates. (before connection to the [Error Type]
server)
Job Fail
[Fault Content]
When SMIME mail was sent, a discarded certificate was detected (which is registered in CRL).
Invalid S/MIME Mail Certificate Error
1. Store in this machine a destination certificate that is not on the list of revoked certificates.
The Mail I/O received the S/MIME signature mail but as the sender certificate was invalid, a signa-
If the problem persists, perform the following. ture verification error was detected.

To validate a signature, a valid sender certificate is required. As the sender certificate registered in
027-710 S/MIME mail was disabled the device is unreliable or it has expired, the S/MIME signature mail is unreliable and the received
mail is discarded.
[Error Type] Check that the signature bearer of the CA certificate is registered in the device.
Job Fail
Explain to the customer that the sender ’needs to send a mail that is signed with a valid certificate’
[Fault Content] because the sender certificate has expired.
Invalid SMIME Mail Error If the problem persists, perform the following procedures in sequence to repair it.
The Mail I/O received S/MIME mail even though S/MIME was disabled. 2.4.5 Network-Related Details Check Flow
Sender has the S/MIME certificate for the M/C but the S/MIME settings in M/C is invalid. Enable S/ 027-713 S/MIME mail was altered
MIME setting in the device. [Error Type]
Job Fail
[Fault Content]
Receive S/MIME Mail Tampered Error
027-711 S/MIME mail sender certificate not found The Mail I/O received the S/MIME signature mail but tampered mail was detected and it was dis-
[Error Type] carded.
[Fault Content] Attackers may tamper mails on the sending path. Explain to the customer that the device is blocking
SMIME Mail Certificate Retrieval Error the attacks from attackers.
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If the problem persists, perform the following procedures in sequence to repair it. [Detection Conditions]
OF-09 Common Job Fail Prohibited unsigned mail was detected. All the S/MIME unsigned mails (including standard mails
2.4.5 Network-Related Details Check Flow and S/MIME encrypted mails) are discarded.
027-714 S/MIME mail sender impersonation The flag that prohibits receiving of unreliable mail is enabled. If a problem is found, disable the flag
that prohibits receiving of unreliable mail.
[Error Type]
Job Fail
S/MIME Mail Sender Impersonation Error
027-717 No MX Record at the DNS
The Mail I/O received the S/MIME signature mail but as the sender address and the signature mail
address were different. An impersonated sender was detected and the mail was discarded. [Error Type]
Mails may be sent from impersonated senders. Explain to the customer that the device is blocking [Fault Content]
the attacks from attackers. No MX Record at the DNS
OF-09 Common Job Fail An enquiry was sent to the DNS Server for the MX Record, but it cannot be obtained.
2.4.5 Network-Related Details Check Flow [Corrective Actions]
1. The SMTP Server Address that is used for sending E-mails cannot be obtained from the DNS
027-715 S/MIME mail certficate not support Server.
[Error Type] Check with the DNS Server Administrator on the existence of DNS/MX Record.
2. Check that the DNS Server Settings of the device is set properly.
Job Fail
If the problem persists, obtain the pfshowinfo9 log and the network packets immediately after the problem
[Fault Content] has occurred and contact the support department for instructions.
SMIME Mail Certificate Not Supported
The secret key (certificate) supported by S/MIME encrypted mail is not registered in the device.
This problem occurs when an appropriate certificate is registered in the certificate repository but not 027-720 Ext Srv. Host Not Found
in S/MIME certificate, or when the S/MIME certificate itself is not registered yet. [Error Type]
Check that the appropriate certificate is registered and is set as the S/MIME certificate in the M/C. [Fault Content]
If the problem persists, perform the following procedures in sequence to repair it. Server for Application Interface cannot be found during Web Service Interface.
2.4.5 Network-Related Details Check Flow Either the specified server for the application interface cannot be found or the DNS could not be
resolved during Web service interface.
027-716 No-Signed mail receipt was rejected An error occurred during DNS resolution for FQDN (HTTP/HTTPS) because no DNS Server is set
up.
[Error Type]
Job Fail
Check that the DNS server address is set properly. Check that the PC running the application inter-
[Fault Content] face (CWFS etc.) is registered in DNS.
Unsigned Mail Prohibited
If the problem persists, obtain instructions from DocuShare and then perform the following proce-
dures in sequence to repair it.
OF-09 Common Job Fail [Error Type]
2.4.5 Network-Related Details Check Flow Job Fail
[Fault Content]
027-721 Ext Srv. Not Found Application Interface During Web Service Interface - Authentication Failure
Job Fail A request for application interface is issued from the machine during Web service interface, but
[Fault Content] authentication has failed because the one-time password that is set in the instructions sent from
DocuShare has expired.
Application Interface Destination During Web Service Interface - Not Found
Check the User Name and password to be entered for creating a job flow. (Currently, this failure
Either the specified server for the application interface cannot be found or the DNS could not be
does not occur because CWFS does not support authentication.)
resolved during Web service interface.
If the problem persists, obtain instructions from DocuShare and then perform the following proce-
An error occurred during DNS resolution for FQDN (HTTP/HTTPS) because no DNS Server is set dure to repair it.
up, and so on.
Check that the DNS server address is set properly. Check that the PC running the application inter-
face (CWFS) is registered in DNS. 027-724 Ext Srv. Access Fail
If the problem persists, obtain instructions from DocuShare and then perform the following proce- [Error Type]
dures in sequence to repair it. Job Fail
Application Interface During Web Service Interface - Access Failure
027-722 Ext Srv. Timeout Fail The access to the application interface failed (for all causes other than service not found, timeout or
[Error Type] authentication failure) during Web service interface.
[Fault Content] Check that the application interface (CWFS) is working correctly. If ok, check the log.
Application Interface During Web Service Interface - Timeout If the problem persists, perform the following procedure to repair it.
A request for application interface is issued from the machine during Web service interface, but it
does not receive a response within the specified time (default: 60[sec]). 027-725 Ext Srv. Operation Fail
1. If a number of documents is specified for scanning, scan one document and store it. Job Fail
2. When scanning and storing are successful, change the application interface timeout value. If scan- [Fault Content]
ning and storing are not successful, perform step (3).
Application Interface During Web Service Interface - Job Operation Failure
3. Check that the scan document can be uploaded from the PC browser. When uploading is success-
ful, change the application interface timeout value. [Detection Conditions]
If the problem persists, perform the following procedure to repair it. Job operation has failed at the machine for application interface during Web service interface.
OF-09 Common Job Fail An error occurred when a job is ’paused’, ’resumed’, or ’canceled’ from the machine panel.
027-723 Ext Srv. Authentication Fail Check that the application interface (CWFS) is working correctly. If ok, check the log.
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027-726 Ext Srv. Unknown State OF-09 Common Job Fail
[Error Type]
Job Fail 027-730 SMTP mail division error
Application Interface During Web Service Interface - Unknown Job Status job
The status of the application interface destination is unknown during Web service interface. split-mail error (before connection to the server)
Check that the application interface (CWFS) is working correctly. If ok, check the log. A mail was split in linking to the system.
OF-09 Common Job Fail 1. The number of original pages scanned exceeds the preset pagination value.
Increase the preset pagination value, or reduce the number of original pages scanned.
027-727 Ext Srv. Req Invalid Params
027-731 Server Limit Err
[Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
Application Interface During Web Service - Invalid Parameter
[Fault Content]
Job Template Server Connection Limit Count Error
The parameter for the application interface is incorrect during Web service interface.
The CWSS NetWare Job and NetWare polling were started up simultaneously.
The machine failed to send a application interface request due to job flow breakage etc.
Check the parameters for creating a job flow. Finish the currently activate NetWareJob, and then retry the operation.
If the problem persists, perform the following procedure to repair it. If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
027-728 Ext Srv. Req File Exceed 027-732 Server Access Err
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content]
The number of files requested to be sent exceeded the maximum number of files that can be sent
Job Template Server Access Error
during Web service interface (this occurs when a single-page document is being stored).
Either the Job Template server has insufficient capacity or a failure has occurred in the server disk.
The number of files requested to be sent to an external service exceeded the maximum number of
files that can be sent during Web service interface. [Corrective Actions]
This occurs if the instructions requesting DocuShare to scan and upload documents in the single- Check that the server disk is normal and has free space, and then retry the operation.
page format is created. If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the
It does not occur when only multi-page documents are the target. problem has occurred and contact the support department for instructions.
Set a job so that the maximum number of files that can be sent will not be exceeded.
027-733 Server SSL Err [Fault Content]
[Error Type] Device SSL Error

[Fault Content] When SSL transfer was instructed, the SSL setting of the device is disabled.
Job Template Server SSL Error [Corrective Actions]

[Detection Conditions] Perform the following.
1. Enable the SSL settings of the M/C.
The SSL setting for the Job Template server did not become enabled.
2. Or, specify HTTP as the transfer protocol.
Check that the SSL setting for the Job Template server is enabled.
027-736 Device Certificate Err
027-734 Server Certificate Err [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
Device SSL Certificate Error
[Fault Content]
Job Template Server SSL Certificate Error
When server certificate validation is instructed, the server certificate validation of the device is dis-
[Detection Conditions] abled.
The server certificate is invalid.
[Corrective Actions] Perform the following.
1. Enable the server certificate validation settings of the M/C.
1. Using the HTTPS protocol, check whether the Job Template server is accessible from the PC.
2. Or, disable the server certificate validation setting during transfer.
2. Check whether the SSL server certificate of the Job Template server is registered in the
device. problem has occurred and contact the support department for instructions.
3. Check whether the SSL server certificate of the Job Template server is valid. 2.5.1 Log collection/extraction tool function explanation
For example, check the following:
– The certificate has not expired yet.
– The time that is set in the device is correct.
027-737 Template Server Read ERR
– It is not in the discard list. [Error Type]
– The certificate path of the SSL server certificate and import any necessary CA certificate. Job Fail
4. If the certificate is not registered in the Job Template server, disable the device certificate vali- [Fault Content]
dation. [Read Error in Obtaining JT]
If the problem still persists, obtain the info9 or xxx.tgz log and network log immediately after the Read error from the server
An error was received from the server to a FTP command ’TYPE A’, ’LIST’, or ’RETR’.
027-735 Device SSL Config Err Check the access right, etc.
[Error Type] 1. Check that ’Read Authorization’ is established for the storage destination server directory set
Job Fail as a resource.
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OF-09 Common Job Fail The system failed in obtaining data connection or list data using the FTP command ’LIST’.
027-739 Invalid Template Server Path Check the network environment and the server.
[Error Type] If the problem persists, perform the following procedure:
Job Fail 1. Connect the network cable from the M/C properly.
[Fault Content] 2. From the destination server, use ’PING’ to check that the M/C can be ’seen’.
3. Perform the ’ping’ test on the destination server from PSW.
[Path Error in Obtaining JT]
4. From a client PC, check that the ftp connection to the destination server is possible.
The specified path of the Job Template Pool Server cannot be found.
An error was received from the server to the FTP command ’CWD’.
Check the path information, etc.
027-742 HD File System Full
1. Set the resource of the storage destination path from the client PC using CentreWare. [Error Type]
If the problem persists, perform the following procedure to repair it. Job Fail
[File Full in Obtaining JT]
027-740 Template Server Login ERR File system was full when the Job Template was stored into the local HD.

Job Fail The HDD was full when writing to a local HDD Job Template or when writing temporary work files.

Delete the files in the HDD. Or, initialize the HD.
[Log-in Error in Obtaining JT]
1. Scanned images may cause the HDD to be full. Wait for a while and try again.
Cannot log in to the Job Template Pool Server.
Login to the FTP Server failed.
Check the user information, etc.
1. Set the log-in name and password in the Job Template file storage destination.
027-743 Template Server Install ERR
2. From some other PC connected to the network, check that you can log in with the above [Error Type]
account. Job Fail
3. From a client PC, set a login name and password as a resource using CentreWare. [Fault Content]
If the problem persists, perform the following procedure to repair it. Job Template Pool Server Setting Failure
The address format of the Job Template Pool Server is incorrect.
027-741 Template Server Connect Fail [Corrective Actions]
[Error Type] Set the parameters related to the Job Template Pool Server.
[Network Error in Obtaining JT]
Cannot connect to the Job Template Pool Server. 027-744 Template Server ADD ERR (DNS Library)
[Error Type] 027-750 Fax document incongruent
The Job Template Pool Server address cannot be resolved. (Response to the DNS library error) [Fault Content]
[Detection Conditions] Transfer Instruction when Internet FAX Transfer is prohibited, or Scan and Printer Document Print
An error occurred while callng the DNS Resolution Library. Instruction during Interruption
Check the connection to the DNS. Or, check whether the Job Template Pool Server domain name • With Internet FAX Document E-mail and Internet FAX Transfer prohibited, Internet FAX Document
has been registered in the DNS. E-mail and Internet FAX Transfer instructions were received.
If the problem persists, perform the following procedure to repair it. • Printing Scan and Printer documents was instructed during interruption.
2.4.5 Network-Related Details Check Flow • For Internet FAX received document, enable the transfer setting.
• Clear interruption and print when printing Scan and Printer documents during interruption.
027-745 Template Server ADD ERR (DNS address) If the problem persists, perform the following procedures in sequence to repair it.
Job Fail 2.4.5 Network-Related Details Check Flow
[Fault Content]
The Job Template Pool Server address cannot be resolved. (The DNS address is not set) 027-751 Job Template analysis error
During address resolution, the DNS Server address is not set. Job Fail
Set the DNS address. Or, set the Job Template Pool Server address using IP address. Instruction Analysis Error
OF-09 Common Job Fail An error was detected when analyzing the given instruction.
Re-examine the contents of the instruction.
027-746 JobTemplate Pool Server Not Ready If the problem persists, perform the following procedure to repair it.
Job Fail
[Fault Content] 027-752 Must user un inputting
Job Template Pool Server Protocol Startup Error [Error Type]
The port of the protocol specified in Job Template Pool Server settings is not started up. [Fault Content]
[Corrective Actions] Mandatory User Not Entered
Start up the port of the protocol (FTP client or SMB) specified in Job Template Pool Server settings. [Detection Conditions]
If the problem persists, perform the following procedures in sequence to repair it. With the required user entry not entered, the instruction to start the job was given.
2.4.5 Network-Related Details Check Flow Perform the following:
1. Do not link the box to the instruction that requires user entry.
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2. Set preset values for the items in the instruction requiring user entry. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Check the following:
OF-09 Common Job Fail Check 1: Check if the parameter setting specified in XDOD client is out of system specifications.
Check 2: Check the XDOD client and Controller versions, and then save the XDOD job ticket and
027-753 Job flow service request disabled contact Support G for checking.
(It would be the best if PRN file can be obtained, but it is not possible from the XDOD client.)
[Error Type]
Job Fail
[Fault Content]
Invalid Instruction Service
027-761 Web Print time out
Job is executed by instruction when the service is disabled.
[Error Type]
Job Fail
Enable the service.
[Fault Content]
If the problem persists, perform the following procedure to repair it. Although a Web Print job was received, the machine did not start printing within the [On-Demand
Print Duration] time ([On-Demand Print Duration] is a KO system data)
Although On-demand Print due to print request from this machine restarted and instructed the
027-754 Job flow service File signature setting mismatch machine to print, the time ’since the print was requested until the printing actually started’ has
[Error Type] exceeded the system data [= On-Demand Print Duration]. One of the causes for this error is that on-
Job demand print was instructed for multiple documents.

Take any one of the following actions:
File Signature Settings Mismatch in Instruction
1. If on-demand print for multiple documents was instructed using the external access function,
[Detection Conditions] reduce the number of documents before retrying it.
When performing signature setting using XDW or PDF in an instruction, the setting in the instruction
2. If the problem persists, enter the System Administrator mode and select [System Settings] >
is specified as ’Default’ while the system data is set as ’Custom’. [System Settings] > [Machine Clock/Timers] > [On-Demand Print Duration] > to either extend
Or, the setting in the instruction is not ’Default’ and it is different from the system data setting. the time or set it to 0.
[Corrective Actions] [# Supplement #] When using the external access function to instruct printing of multiple documents
Check the system data setting of the XDW/PDF signature and the signature setting that is specified by on-demand print, the machine does not take the print processing time into consideration until the
in the instruction. If the system data setting is different from the setting in the instruction, either last document is received. Therefore, for cases of large volume documents or complicated docu-
change the instruction or change the system data. ments that require long data processing time, the machine may issue timeout even before receiving
the last document. Set the validity time according to the document format to be printed.
If the problem persists, carry out the following procedure:
and contact the Support G for instructions.
027-760 XJT Command Fail
[Error Type] 027-762 Illegal Web Print job ticket
Job Fail
[Error Type]
XJT Command Error (Parameter setting out of specifications)
[Fault Content]
[Detection Conditions] Although a Web Print job was received, the attached job execution ticket is incorrect
Incorrect Command from XDOD Client
Although on-demand job was instructed to this machine using the external access function, the Job Fail
specified job ticket has the following innacuracies: [Fault Content]
– The job ticket is abnormally overwritten due to a software error in this machine.
DFE Disk Full
– The job ticket is abnormally overwritten due to a bug in the external server from which the job
was sent.
The remaining HD capacity in the DFE became less than 500MB when printing from DFE.
– The job ticket is abnormally overwritten due to network problems.
– The job ticket was intentionally tampered with. [Corrective Actions]
[Corrective Actions] Change the job conditions and try again.
Delete unnecessary files from the HD in the DFE.
Instruct to print again.
If the problem persists, obtain the info9 or xxx.tgz log immediately after the problem has occurred If the problem persists, perform the following procedure to repair it.
and contact the Support G for instructions. OF-09 Common Job Fail
027-772 SMTP server error (HELO Command refusal)
027-763 Auditron - Cannot Verify User [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] The SMTP server refused the HELO command. (after connection to the server)
Auditron - Cannot Verify User [Detection Conditions]
[Detection Conditions] (SMTPERR_HELO_FAIL)
The device cannot check user info with the external accounting server. [Corrective Actions]
[Corrective Actions] 1. If any non-ASCII letters are used for the machine host name, use ASCII letters to set it.
Make the external accounting server operate properly. Repair the network failure. If the situation does not improve, contact the network administrator for advice and check that the SMTP
server supports the HELO command.
Connect the cable properly. Set up the device so that it can properly communicate with the external
accounting server.
027-773 SMTP server communication timeout
027-770 PDL Error [Error Type]
job
[Error Type]
Job Fail
[Fault Content]
Time to communicate with the SMTP server ran out. (after connection to the server)
[Fault Content]
Cont Detection DFE PDL Error
(SMTPERR_TIMEOUT)
The DFE detected a failure in PDL during job processing.
1. Time-out occurred in communicating with the SMTP server.
Wait a while and operate again.
Change the job conditions and try again.
027-774 SMTP address inaccurate character
[Error Type]
job
027-771 DFE Disk Full
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[Fault Content] 027-778 There is no mode specified by SMTP-AUTH.

Unavailable letters were specified as a destination address. (after connection to the server) [Error Type]
(SMTPERR_INVALID_CHARACTER) [Fault Content]
[Corrective Actions] The mode specified by SMTP-AUTH was not found. (after connection to the server)
1. Use only ASCII letters for a destination address letter-string. [Detection Conditions]
(SMTPERR_AUTH_METHOD)
027-775 Too many SMTP address [Corrective Actions]
[Error Type] 1. Contact the network administrator to see what SMTP authentication method the server uses.
job The device supports PLAIN (plain text) Authentication, LOGIN (BASE64 type) Authentication, and
[Fault Content] CRAM-MD5 (challenge-and-response type).
Too many mail addresses caused a failure. (after connection to the server)
027-779 It attestation-fails by SMTP-AUTH
(SMTPERR_TOO_MANY_RECIPIENTS)
[Error Type]
job
1. Reduce the number of mail addresses.
[Fault Content]
A failure in authentication based on SMTP-AUTH (after connection to the server)
027-776 SMTP server error (EHLO Command refusal)
(SMTPERR_AUTH_FAILED)
[Error Type]
job
1. SMTP authentication failed.
[Fault Content] Check that correct authentication information (user name and password) is set up.
The SMTP server refused the EHLO command. (after connection to the server)
[Detection Conditions] 027-796 Email Not Printed
(SMTPERR_EHLO_FAIL) [Error Type]
1. If any non-ASCII letters are used for the machine host name, use ASCII letters to set it. [Fault Content]
If the situation does not improve, contact the network administrator for advice and check that the SMTP E-mail Print Control Through User Settings
server supports the EHLO command.
027-777 SMTP server un-supports SMTP-AUTH. For received E-mail, the settings were set to ’Do not print header and content’. As E-mails without
attachments were received, they were destroyed.
[Error Type] In the above case, the Mail IO leaves the error history report indicating that the mail has been dis-
job carded together with ChainLink.
[Fault Content] No jobs are generated due to the specification.
The SMTP server does not support SMTP-AUTH. (after connection to the server) [Corrective Actions]
[Detection Conditions] Set to the correct settings again, such as [Print Header and Content].
(SMTPERR_AUTH_NONSUPPORT) If the problem persists, perform the following procedure to repair it.
1. Send mail without setting SMTP-AUTH.
2. If you want to use the SMTP-AUTH function, contact the system administrator for advice. 027-797 Invalid Output Destination
Job Fail Manual duplex(Back Print from Tray5)
Incorrect Output Destination of Received Mail Green Controller was notified by EFI Controller that one side finished being printed.
No jobs are generated. Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 5.
E-mail to Box and E-mail to Fax were dropped. An E-mail was received with this setting.
[Corrective Actions] 027-913 Manual duplex(Back Recovery - Front Print)
Specify the output destination that can be processed by the device and ask the customer to send [Error Type]
the job again.
operation
[Fault Content]
Manual duplex(Back Recovery - Front Print from Tray7)
027-910 Manual duplex operation(Back Print from Tray7)
Green Controller was notified of a jam by EFI Controller.
[Error Type]
operation
While a print of side 2 was being output from Tray 7 in manual duplex, the print was jammed.
[Fault Content] Remove all the sheets of paper from Input Tray 7/Output Tray. Then reprint side 1 of the print.
Manual duplex(Back Print from Tray7)
[Detection Conditions] 027-914 Manual duplex(Back Recovery - Front Print)
Green Controller was notified by EFI Controller that one side finished being printed.
[Error Type]
[Corrective Actions] operation
Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 7.
[Fault Content]
Manual duplex(Back Recovery - Front Print from Tray6)
027-911 Manual duplex(Back Print from Tray6) Green Controller was notified of a jam by EFI Controller.
operation
[Fault Content] Remove all the sheets of paper from Input Tray 6/Output Tray. Then use Input Tray 6 to reprint side
Manual duplex(Back Print from Tray6) 1 of the print.
Green Controller was notified by EFI Controller that one side finished being printed. 027-915 Manual duplex(Back Recovery - Front Print)
Turn over the output whose one side finished being printed in manual duplex, and load it in Tray 6. operation
[Fault Content]
027-912 Manual duplex(Back Print from Tray5) Manual duplex(Back Recovery - Front Print from Tray5)
operation Green Controller was notified of a jam by EFI Controller.
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While a print of side 2 was being output from Tray 5 (Bypass Tray) in manual duplex, the print was
jammed. Remove all the sheets of paper from Input Tray 5 (Bypass Tray)/Output Tray. Then use
Input Tray 5 (Bypass Tray) to reprint side 1 of the print.
027-916 Manual duplex(Back Recovery - Back Print)

[Error Type]
operation
[Fault Content]
Manual duplex(Back Recovery - Back Print from Tray7)
Reprint side 1 of the print. After finishing it, use Input Tray 7 to reprint side 2 of each of the pages
from the jammed page to the final page.

[Error Type]
operation
[Fault Content]
Reprint side 1 of the print. After finishing it, use Input Tray 6 to reprint side 2 of each of the pages
from the jammed page to the final page.

[Error Type]
operation
[Fault Content]
While a print of side 2 was being output from Tray 5 (Bypass Tray) in manual duplex, the print was
jammed. Reprint side 1 of the print. After finishing it, use Input Tray 5 (Bypass Tray) to reprint side 2
of each of the pages from the jammed page to the final page.
028-910 Wrong Fusing Unit Type Fail [Detection Conditions]
[Fault Name] The Fusing Unit is set to Envelope Mode and is hence unable to process the specified paper (other
than envelope).
Wrong Fusing Unit Type Fail
[Error Type]
Change the Fusing Unit to Standard Mode.
Operation
[Fault Content]
The Fusing Unit needs to be replaced
The type of the currently installed Fusing Unit is not able to process the specified paper (paper
type).
It is assumed that multiple Fusing Unit (one as standard and other specialized Fusing Unit that
cater to the customer’s specific paper requirements) are available, from which the user can perform
the switch, and that the type of Fusing Unit can be automatically detected.
Replace the Fusing Unit with one that can handle the specified paper (paper type).
028-911 Wrong Fusing Unit Mode Fail

[Fault Name]
Wrong Fusing Unit Mode Fail
[Error Type]
Operation
[Fault Content]
The Fusing Unit Mode is incorrect.
The mode of the currently installed Fusing Unit is not able to process the specified paper (paper
type).
Change the mode of the Fusing Unit to one that can handle the specified paper (paper type).
028-912 Fusing Unit Lever Envelope Fail

[Fault Name]
Fusing Unit Lever Envelope Fail
[Error Type]
Operation
[Fault Content]
The Fusing Unit Mode is incorrect (the Fusing Unit is in Envelope Mode and hence can only print
envelopes).
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033-310 Fax Charge Function Fail By Multi Channel [Fault Content]
[Error Type] It has been detected that after the FaxCardMini initailization, the device cannot communicate with
FaxCardMini.
Sub
[Fault Content]
It has been detected that after the FaxCardMini initailization, the device cannot communicate with
The Fax send billing function was turned ON although multiple lines are installed.
FaxCardMini.
The Fax send billing function was turned ON although multiple lines are installed. Turn the power OFF then ON.
[Corrective Actions] If the problem reoccurs, go to the following and solve it.
Turn OFF the FAX send billing function or change to a single-line installation. OF-11 FAX Job Fail
033-311 Invalid Addressbook Data are Registered 033-314 Controller ROM Fax Card ROM mismatch
sub sub
Data in Address Book is invalid. The version of the USB-I/F reported from FaxCardMini does not match.
When FaxCont is on, invalid Address Book data is detected. The Controller has detected a version mismatch.
Clear NVM (Sys-USER). Upgrade both the Controller and FaxCardMini ROMs to the latest version.
033-312 Controller not respond when system is changing mode 033-315 USB Fatal Error
sub sub
FCM has detected Timeout. (The Host has not transited to Sleep a specific time after receiving a A notice from the USB Fax Class Driver has caused a Fatal Error.
request to transit to Sleep.)
[Detection Conditions] A notice from the USB Fax Class Driver has caused a Fatal Error (USB Driver failure, HW failure,
The Controller has not transited to Sleep Mode a specific time after. etc.).
Turn the power OFF then ON. Turn the power OFF then ON.
If the problem reoccurs, go to the following and solve it. If the problem reoccurs, go to the following and solve it.
OF-07 Fax System Fail OF-07 Fax System Fail
033-313 USB disconnected 033-316 FAX Device Cont Error

sub sub
[Fault Content]
A fatal error with FaxDevCont/PrintFormat
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An error has occurred in the DeviceCont area in the FaxCont. Turn the power OFF then ON. If the problem still reoccurs, there is a strong posibility of FaxCont2
[Corrective Actions] software bugs in the Controller.
Go to the following and solve the problem.
OF-07 Fax System Fail
If the problem reoccurs, go to the following and solve it.
033-320 Controller not respond when system is Booting
033-317 FAX Device Error [Error Type]
[Error Type] sub
sub [Fault Content]

[Fault Content] A problem with FaxCont has been detected. (No response)
A fatal error with FaxDevice [Detection Conditions]
[Detection Conditions] At Boot, the Controller has made no response for a certain time.
An error has occurred in the FaxDevice area in the FaxCont. [Corrective Actions]
[Corrective Actions] Turn the power OFF then ON.
OF-14 Fax Card Fail
033-321 Fax Card not respond when system is Booting
033-318 Image Processing Error [Error Type]
[Error Type] sub
sub [Fault Content]

[Fault Content] A problem with FaxCardMini has been detected. (Not installed, no response, or detection of
PCCCard installed)
A fatal error with the image processing I/F, image processing control or image processing.
At Boot, the Fax Card has made no response for a certain time.
A fatal error has occurred with image processing for Fax.
033-322 FAX Card I/F timeout

033-319 Fax Control task detects error
[Error Type]
[Error Type]
sub
sub
[Fault Content]
[Fault Content]
A problem in Faxc2 has been detected.
A problem in Faxc2 has been detected.
(The I/F to faxc has timed out.)
(No zone can be secured; a proble has been detected during Configure processing.)
No response has been made within a certain length of time in message communication from faxc2
A problem has occurred in Fax Cont2 software processing, discontinuing the processing ever since.
in FAX Cont to the outside.
Turn the power OFF then ON. Fax Card Mini fatal error has occurred.
If the problem reoccurs, go to the following and solve it. [Corrective Actions]
OF-07 Fax System Fail Turn the power OFF then ON.
If problem can be reproduced, fix it by the following.
033-323 FAX Card Mini I/F timeout OF-07 FAX System Fail
[Error Type]
sub 033-326 Mini Manager Fatal Error
A problem in Faxc2 has been detected. sub
(The I/F to FaxCardMini has timed out.) [Fault Content]
[Detection Conditions] A fatal error with MiniManager
A problem in Faxc2 has been detected.(The I/F to FaxCardMini has timed out.) [Detection Conditions]
[Corrective Actions] FAX Card Mini has detected a fatal error.
Turn the power OFF then ON. [Corrective Actions]
If the problem reoccurs, go to the following and solve it. Turn the power OFF then ON.
OF-14 Fax Card Fail If the problem persists, it is thought to be a FAX Card Mini H/W failure.
033-324 USB state change Error OF-14 Fax Card Fail
[Error Type]
sub 033-327 FCM no response to stop request
USB STATE CHANGE ERROR sub
The USB has gone into an unexpected state. There has been no response from the FCM to a request to stop the communication.
Turn the power OFF then ON. When no response came from the FCM during FAX communication, the device issued a request to
If the problem reoccurs, go to the following and solve it. interrupt the communication, but has received no response.
OF-07 Fax System Fail [Corrective Actions]
033-325 FAX Card Mini Fatal Error If the problem persists, it is thought to be a FAX Card Mini H/W failure.
[Fault Name]
OF-14 Fax Card Fail
FAX Card Mini Fatal Error
[Error Type]
Subsystem
033-328 Failed to initialize fax log
Fax Card Mini fatal error has occurred. sub
[Fault Content]
A failure in initializing the communication log.
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033-xxx FIP 2-362 Ver.1.2

The initialization of the communication log library has failed. The initialization of FoIP has failed.
1. Initialize the HDD. Turn the power OFF then ON.
2. Initialize NVM. If the problem persists, go to the following and solve it.
If the problem still persists, go to the following and solve it. OF-11 FAX Job Fail

033-332 FoIP Cont not respond when system is Booting
033-329 Detected fax process failuer [Error Type]
[Error Type] subR
sub [Fault Content]

[Fault Content] A problem with the FoIP Controller has been detected. (No response at boot sequence. )
A problem with FaxCont has been detected. [Detection Conditions]

[Detection Conditions] At boot, the FoIP Cont has made no response for a certain time.
A problem with FaxCont has been detected. [Corrective Actions]
OF-11 FAX Job Fail
2. Initailaize NVM.
If the problem still persists, go to the following and solve it.
033-333 FoIP Cont not respond when system is sleeping
[Error Type]
subR
033-330 FoIP Unrecoverable Error
[Fault Content]
[Error Type]
A problem with the FoIP Controller has been detected. (No response at an attempt to transit to
sub Sleep)
A fatal sotware error in FoIP (including T38 and SIP) has occurred.
When the device tries to transit to Sleep Mode, the FoIP Cont has made no response for a certain
[Detection Conditions] time.
A fatal sotware error in FoIP (including T38 and SIP) has occurred. [Corrective Actions]
Turn the power OFF then ON. If the problem persists, go to the following and solve it.
If the problem persists, go to the following and solve it. OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-334 Can not send a message to FoIP CONT
033-331 FoIP Controller Init Fail [Error Type]
[Error Type] subR
subR [Fault Content]
[Fault Content] The device cannot send a message to the FoIP Controller.
A failure in FoIP Controller initialization processing [Detection Conditions]
The FoIP message send function has returned NG.
[Corrective Actions] Connect the proper FaxCard.
If the problem persists, go to the following and solve it. 033-338 Illegal type of FaxBox
OF-11 FAX Job Fail [Error Type]
sub
033-335 Illegal fault code notice [Fault Content]
[Error Type] ’Fax Kit’ is connected to the model to which ’Fax Kit 2’ should be connected.
sub [Detection Conditions]
[Fault Content] ’Fax Kit’ has been connected to the model to which ’Fax Kit 2’ should be connected.
A notice of Fault with an invalid Fault Code is received from FaxCardMini or FoIP. [Corrective Actions]
[Detection Conditions] The proper FaxBox is not connected.
A notice of Fault with an ilnvalid Fault Code has been received from FaxCardMini or FoIP. Remove the ’Fax Kit’ and connect the ’Fax Kit 2 (Faxmini)’.
Power OFF the ON. 033-339 faxc2 not respond when system is sleeping
If the problem persists, perform the following: [Fault Name]
OF-11 FAX Job Fail faxc2 not respond when system is sleeping
[Error Type]
033-336 Access to a non-mounted channel Subsystem
sub When transitioning to Sleep, there is no response from facx2.
A message to a channel that is not installed is received from FoIP. (invalid DI) The sleep transition process has failed
A message to a channel that is not installed has been received. Turn the power OFF then ON.
Power OFF then ON. 033-363 Fax Card Reset (Reboot)
[Error Type]
OF-11 FAX Job Fail
Sub System Fail
[Fault Content]
033-337 FaxCard mismatch Fax Card Reset (Reboot Fail)
sub The Controller reset the Fax Card because the Fax Card did not respond.
<PCC>FaxCardMini is connected.
No action necessary since it will auto recover.
[Detection Conditions] Perform the following and repair the problem:
At start-up, it has been detected that FaxBox for another model is connected. OF-12 033-363 Fail
The proper FaxBox is not connected. 033-500 Modem CS-bit Error
Ver.1.2 09/2012 033-xxx FIP
2-363
033-xxx FIP 2-364 Ver.1.2
[Fault Name] If the problem still persists, go to the following and solve it.
Modem CS-bit Error OF-11 FAX Job Fail
[Error Type]
Job 033-503 T1 Timeout
Modem CS Operating Fault job
Modem CS Operating Fault T1 timeout
Check the remote machine and then repeat the operation.In the case of incoming, request for A T1 timeout has occurred.
resend from sender. [Corrective Actions]
Check the line status, power-supply noise, and grounding. Check the remote terminal and do the same operation again.
If the problem still persists, perform the following: Check the state of the line.
OF-11 FAX Job Fail Check the Fax Card.
033-501 No Appropriate PIX Data OF-11 FAX Job Fail
[Error Type]
job 033-504 T2 Timeout
The number of receiving lines was 0. job
The number of receiving lines was 0. T2 timeout
Check the remote terminal and do the same operation again. If a fax has arrived, ask the remote ter- A T2 timeout has occurred.
minal to resend it.
Check the remote terminal and do the same operation again.
OF-11 FAX Job Fail
Check the state of the line.
Check the Fax Card.
033-502 Post-message resend exceeded If the problem still persists, go to the following and solve it.
[Error Type] OF-11 FAX Job Fail
job
[Fault Content] 033-505 T5 Timeout
No response to a post message sent three times [Error Type]
No response to a post message sent three times [Fault Content]
[Corrective Actions] T5 timeout
Check the state of the remote terminal (to see whether the memory is full, the remote terminal is [Detection Conditions]
under maintenance, etc.), and do the same operation again.
A T5 timeout has occurred.
Or there is a possibility that the receiving teminal has become disconnected for some reason while
receiving image info. [Corrective Actions]
Check the remote terminal and do the same operation again.
Check the state of the line. [Corrective Actions]
Check the Fax Card. The remote terminal has no polling document. Ask the remote terminal to prepare polling docu-
If the problem still persists, go to the following and solve it. ments, and do the same operation again.
OF-11 FAX Job Fail If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail
033-506 DCN Receive
[Error Type] 033-509 DCS/NSS Resend Exceeded
job [Error Type]
[Fault Content] job
DCN has been received. [Fault Content]
[Detection Conditions] DCS/NSS resend over
DCN has been received. [Detection Conditions]
[Corrective Actions] DCS/NSS resend over
There is a possibility of the remote terminal user’s cancellation. If the remote user has not cancelled, [Corrective Actions]
check that the remote terminal has no problem, and do the same operation again. Do the same operation again. If the situation still has not improved, ask the remote terminal about
If the problem still persists, go to the following and solve it. the state of the receiver.
OF-11 FAX Job Fail
033-507 Unable to receive by remote
[Error Type] 033-510 Fallback Error
job [Error Type]
[Fault Content] job
The remote terminal has no capability to receive. [Fault Content]
[Detection Conditions] FTT reception at 2400bps
The remote terminal has no capability to receive. [Detection Conditions]
[Corrective Actions] FTT reception at 2400bps
Check the state of the remote terminal (to see whether the memory is full, the remote terminal is [Corrective Actions]
under maintenance, etc.), and do the same operation again. Check the state of the line, check for power noise, and check the grounding.
If the problem still persists, go to the following and solve it. If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail OF-11 FAX Job Fail
033-508 Destination Polling Error 033-511 No response after 3rd DTC/NSC

job job
The remote terminal has no polling document. DTC/NSC resend over
The remote terminal has no polling document. DTC/NSC resend over
Ver.1.2 09/2012 033-xxx FIP

2-365
033-xxx FIP 2-366 Ver.1.2

The remote terminal has no polling document. Check that the remote terminal has no such prob- The carrier has been shut down.
lems as a paper jam and a password mismatch, and do the same operation again. [Corrective Actions]
Check the state of the line, check for power noise, and check the grounding.
OF-11 FAX Job Fail
If the problem persists, ask the sender for retransmission.
033-512 Remote has no Relay OF-11 FAX Job Fail
[Error Type]
job 033-516 EOR Receive
The remote terminal has no capability to relay-broadcast. job
The remote terminal has no capability to relay-broadcast. EOR-Q has been received.
The remote terminal has no capability to relay-broadcast. Check that the remote model is equipped EOR-Q has been received.
with the function and do the same operation again.
Check the state of the line, check for power noise, and check the grounding.
OF-11 FAX Job Fail
Check the remote terminal and do the same operation again. If a fax has arrived, ask the remote ter-
If the problem still persists, check the remote termianl. Tell the user that the remote terminal does
minal to resend it.
not have the function.
OF-11 FAX Job Fail
033-513 Remote has no Mailbox
[Error Type] 033-517 ECM Phase C Flag Timeout
job
[Error Type]
[Fault Content] job
The remote terminal does not have the capability of mailbox. (FX type of mailbox)
[Fault Content]
[Detection Conditions] Timeout between ECM frames
The remote terminal does not have the capability of mailbox.
[Corrective Actions] A timeout between ECM frames has occurred.
The remote terminal does not have the mailbox function. Check that the remote model is equipped
with the function and do the same operation again.
Do the same operation again. If the situation still has not improved, check the state of the remote
terminal. If the remote teminal has a problem, tell it to the user.
OF-11 FAX Job Fail
Check the remote terminal. If it does not have the function, tell it to the user.
OF-11 FAX Job Fail
033-514 Carrier Down Detected 033-518 Remote cannot receive SUB.

[Error Type]
[Error Type]
job
job
[Fault Content]
[Fault Content]
The carrier has been shut down.
The receiving terminal has no capability to receive SUB.
The receiving terminal has no capability to receive SUB. Check the state of the local terminal (to see whether the memory is full, the terminal has no paper,
[Corrective Actions] etc.). If the remote destination is known, ask it to do the operation again.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-522 DTMF I/F Timeout
033-519 PTX has no SEP capability [Error Type]
[Error Type] job
job [Fault Content]

[Fault Content] DTMF I/F timeout. The proper operation has not been done within a certain length of time.
The receiving terminal has no capability to receive SEP. [Detection Conditions]

[Detection Conditions] DTMF I/F timeout
The receiving terminal has no capability to receive SEP. [Corrective Actions]

[Corrective Actions] The problem is thought to be in the remote operation.
Check it. If the remote operation is proper, go to the to following and solve the problem.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-523 Line 1 not connected
033-520 Remote cannot receive passward [Error Type]
[Error Type] job
job [Fault Content]

[Fault Content] Channel 1 is not connected.
The receiving terminal has no capability to receive PWD/SID. [Detection Conditions]
[Detection Conditions] Channel 1 is not connected.
The receiving terminal has no capability to receive PWD/SID. [Corrective Actions]

[Corrective Actions] Check that the line is properly connected to Line 1.
If the line is connected, check the line and the switchboard.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-521 Transmission Canceled via DTMF 033-524 Line 2 not connected

job
job
The device has sent an order refusal signal and stopped the communication. Channel 2 is not connected.

Channel 2 is not connected.
The device has sent an order refusal signal and stopped the communication.
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033-xxx FIP 2-368 Ver.1.2

Check that the line is properly connected to Line 2. Check the state of the line, check for power noise, and check the state of the grounding.
If the line is connected, check the line and the switchboard. If the problem persists, check that the remote terminal has no problem and do the same operation
If the problem still persists, go to the following and solve it. again.
OF-11 FAX Job Fail

[Error Type] 033-528 RTN Send
job [Error Type]
[Fault Content] job
Channel 3 is not connected. [Fault Content]

[Detection Conditions] RTN has been sent.
Channel 3 is not connected. [Detection Conditions]
[Corrective Actions] RTN has been sent out.
Check that the line is properly connected to Line 3 [Corrective Actions]

If the line is connected, check the line and the switchboard. Check the state of the line, check for power noise, and check the state of the grounding.
If the problem still persists, go to the following and solve it. If the problem persists, ask the sender to resend.
OF-11 FAX Job Fail
033-526 ECM Error

[Error Type] 033-529 RTN Receive
job [Error Type]
[Fault Content] job
ÇdÇbÇl error [Fault Content]

[Detection Conditions] RTN has been received.
ECM Error has occurred. [Detection Conditions]

[Corrective Actions] RTN has been received.
Check the state of the line, check for power noise, and check the state of the grounding. [Corrective Actions]
If the problem persists, check what model the remote terminal is and do the same operation again. If Check the state of the line, check for power noise, and check the state of the grounding.
a fax has arrived, ask the remote terminal to resend it. If the problem persists, check that the remote terminal has no problem and do the same operation
If the problem still persists, go to the following and solve it. again.
OF-11 FAX Job Fail
033-527 EOR Send

[Error Type] 033-530 DTMF Illegal Procedure Error
job [Error Type]
[Fault Content] job
EOR-Q has been sent. [Fault Content]

[Detection Conditions] Having received an illegal-procedure signal, the device has stopped the communication.
EOR-Q has been sent out.
The device has received an illegal-procedure signal. The problem is thought to be in the remote terminal. Check the remote terminal.
[Corrective Actions] If the problem still persists, go to the following and solve it.
Check that the operator’s way of performing the DTMF procedure is correct. OF-11 FAX Job Fail
OF-11 FAX Job Fail 033-534 Unsupported Function at Remote
[Error Type]
033-531 DTMF Procedure Error job
job The remote terminal has no capability to remote-sort-copy.
Having received an order-refusal signal, the device has stopped the communication. The remote terminal has no capability to remote-sort-copy.
The device has received an order-refusal signal. As the remote terminal does not have the function of outputting the quantity of copies to send, stop
[Corrective Actions] specifying the quantity of copies to send.
Check the remote terminal. If the remote terminal does not have the function, tell it to the user.
The problem is thought to be in the remote terminal. Check the state of the remote terminal (mem-
ory full, no paper, etc.). Otherwise, go to the following and solve the problem.
OF-11 FAX Job Fail
033-535 DCN Receive at Phase B Send
033-532 Illegal Command Received [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] A phase B ordering command (DCS/NSS/NSC/DTC) has been refused by DCN.
An illegal command has been received. [Detection Conditions]
[Detection Conditions] A phase B ordering command (DCS/NSS/NSC/DTC) has been refused by DCN.
An illegal command has been received. [Corrective Actions]
[Corrective Actions] Check the remote address, mailbox info, etc. and do the same operation again.
The problem is thought to be in the remote terminal. Check the remote terminal. If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail
033-536 Ring Stopped before Fax Device Release
033-533 T.30 Protocol Error [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] Before resource release, ringing (calling) has finished.
An error has occurred with T.30 protocol. [Detection Conditions]
[Detection Conditions] Before resource release, ringing (calling) has finished.
An error has occurred with T.30 protocol.
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033-xxx FIP 2-370 Ver.1.2

Do the same operation again. Do the same operation again.
Call-out has collided with call-in. Check how the line is connected. If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail
033-540 Fax Printing Image Process Error
033-537 In and out call conflict [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] An error in image processing for Fax print.
As call-out collided with call-in, the device has discontinued sending. [Detection Conditions]
[Detection Conditions] Some error has occurred with Fax-print-format image processing.
As call-out collided with call-in, the device has discontinued sending. [Corrective Actions]
[Corrective Actions] Do the same operation again.
Do the same operation again. If the problem still persists, go to the following and solve it.
Call-out has collided with call-in. Check how the line is connected. OF-11 FAX Job Fail
OF-11 FAX Job Fail 033-541 No destination specified
[Error Type]
033-538 Fax Sending Image Process Error job
job There is not a single valid address.
An error in image processing for Fax sending. As the dial number is not found, the device cannot call out from FaxCard.
In image processing for fax sending, some error has occurred with FaxCardMini. Specify the proper address by using Speed Dial where correct Fax address numbers are registered.
[Corrective Actions] If the problem persists, check the software version and upgrade it to the latest version.
Do the same operation again. If the problem still persists, go to the following and solve it.
OF-11 FAX Job Fail
033-542 Selected Channel Dial Error
033-539 Fax Receiving Image Process Error [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] The requested channel is unavailable.
An error in image processing for Fax receiving [Detection Conditions]
[Detection Conditions] A channel that is not installed has been requested for processing.
In image processing for fax receiving, some error has occurred with FaxCardMini. [Corrective Actions]
Check which line is specified and resend.
OF-11 FAX Job Fail
033-546 Cannot detect dial tone
033-543 Dial Error (Incorrect Dial Data.) [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] The dial tone cannot be detected.
Illegal data exist in dial data. [Detection Conditions]
[Detection Conditions] The dial tone could not be detected.
Illegal data exist in dial data. [Corrective Actions]
[Corrective Actions] If the line is connected, check the line and the switchboard.
Reenter the dial number and do the same operation again. If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail
033-547 Abort during transmission
033-544 Busy tone detect [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] The device stops during communication. (An operation to discontinue the communication by use of
The Busy tone has been detected. Stop, etc. has been done.)
The Busy tone has been detected. The device has stopped during communication. (An operation to discontinue the communication by
use of Stop, etc. has been done.)
If the Busy tone lasts abnormally long, the remote terminal or the switchboard is thought to have
failed. No action is necessary.
If the problem persists, go to the following and solve it. This indicates that an operation to discontinue the communication by use of Stop, etc. has been
done.
OF-11 FAX Job Fail
033-545 T0 Timeout 033-548 No manual send line

job
job
T0 Timer timeout There is no line connected.

There is no line for manual communication.
A T0 timeout has occurred.
Establish communication by phone, etc. and then do the same operation again.
The remote terminal is thought to be not a facsimile or in the Facsimile mode. Check the remote
number. Check that the remote terminal is a facsimile. If the problem persists, go to the following and solve it.
Ver.1.2 09/2012 033-xxx FIP

2-371
033-xxx FIP 2-372 Ver.1.2
[Error Type]
033-549 Fax service disabled job
job PHASE-C Error Over
The device cannot receive any service requests because it is now disabled from operating. In G3 image info receiving, the total quantity of error lines detected has exceeded the threshold indi-
cated by the system data value.
The device has been requested a service when its memory is not enough, there are too many jobs,
a fail is occurring with the system, etc. Check what model the remote terminal is and do the same operation again. If a fax has arrived, ask
the remote terminal to resend it.
Wait for a while and do the same oepration again.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-553 no mailbox/relay
033-550 cannot diable FAX service [Error Type]
job
[Error Type]
job
[Fault Content]
At mailbox transmission or relay transmission, the local terminal does not have the function.
[Fault Content]
The device cannot be disabled from operating because it is doing the relevant service.
F code sent from the remote terminal has instructed the local terminal on a capability that does not
[Detection Conditions] exist for it .
An attempt was made to make the device transit to the Diag mode,etc. but it was unsuccessful
because the device was communicating by fax.
If necessary, ask the remote operator to check whether he or she has entered the inappropriate F
[Corrective Actions] code.
Wait until the device finishes the job in progress, and then do the same operation again. If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-554 Wrong Password/Receive Banned

033-551 Internal I/F Error
[Error Type]
[Error Type] job
job
[Fault Content]
[Fault Content] The DM Prevention function has disconnected communication.
There is no appropriate service available.
[Detection Conditions] Receiving FAX with no password/password mismatch or Select Receiving No. mismatch. Password
When the communication by phone or FAX was about to end, an operation was done for the job. mismatch. Communication from a person other than people that fall under Select Communication.
Wait for a while and do the same oepration again. A password mismatch. No action is required because this communication is from a person other
If the problem persists, go to the following and solve it. than people that fall under Select Communication. However, the problem persists, go to the follow-
OF-11 FAX Job Fail ing and solve it.
OF-11 FAX Job Fail
033-552 too many Error lines

033-555 incorrect password
[Error Type] 033-558 remote ID is in black list
job [Error Type]
[Fault Content] job
Machine Password is incorrect. [Fault Content]
[Detection Conditions] The remote ID of the remote terminal is on the black list.
The machine password of the local terminal is not the same as that sent from the remote terminal. [Detection Conditions]
[Corrective Actions] The remote ID of the remote terminal has been registered on the black list of the local terminal.
If necessary, ask the remote operator if he or she specified a worng machine password. [Corrective Actions]
If the problem persists, go to the following and solve it. If wanting to receive from the remote terminal, eliminate the remote ID of the remote terminal from
OF-11 FAX Job Fail the black list.
OF-11 FAX Job Fail
033-556 Wrong Password/Send Banned
[Error Type]
job
033-559 no remote ID
job
Wrong send password
The remote ID has not been sent from the remote terminal
The remote ID has not been sent from the remote terminal. A mismatch between send password
and remote ID. [Detection Conditions]
[Corrective Actions] Under the setting that ’receiving from a remote terminal without its remote ID is denied’ the remote
machine has not sent its remote ID.
A password mismatch.
Check the password and resend. [Corrective Actions]
If the problem persists, go to the following and solve it. If wanting to receive from the remote terminal, make it possible for the local terminal to receive from
it even though its remote ID is not sent. Or ask the remote machine to set up its remote ID.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-557 Desinations or Sevices Exceeded
[Error Type]
033-560 illegal authentication ID
job
[Error Type]
[Fault Content]
job
The quantity of services or destinations is over the upper limit.
[Fault Content]
In Tress/RCC, the authentication ID from the remote terminal has been found to be illegal.
The total quantity of requested services or destinations has exceeded the number specified in the
spec. [Detection Conditions]
[Corrective Actions] In Tress/RCC, the authentication ID from the remote terminal has been found to be illegal.
Wait until the quantity of jobs in a queue decreases, or reduce the quantity of destinations, and then [Corrective Actions]
resend. An error while our maintenance system is in operation.
If the problem persists, go to the following and solve it. If the communication line is normal, perform the following:
OF-11 FAX Job Fail Replace the FAX Board, or upgrade the ESS ROM version.
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033-xxx FIP 2-374 Ver.1.2
If the problem persists, perform the following: OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-564 Power Off during transmission
033-561 cannot do TRESS/RCC job [Error Type]
[Error Type] job
job [Fault Content]

[Fault Content] Power OFF during Communication error
The device cannot perform Tress/RCC because it is disabled from operating or is running a job. [Detection Conditions]
[Detection Conditions] Power OFF during Communication error. The power switch has been turned OFF. The system has
been reset.
The device could not perform Tress/RCC because it was disabled from operating or was running a
job. [Corrective Actions]
[Corrective Actions] Check that the internal/external line kit is properly installed; wait for a while; check the FAX function
settings and the dial number; and then if having tried to send a fax, resend it.
This is an error during the operation of our maintenance system.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-565 No. of Desinations Exceeded

033-562 held RCC job
[Error Type]
[Error Type]
job
job
[Fault Content]
[Fault Content]
The quantity of destinations is over.
The device has suspended performing RCC because it is in the operation-prohibited mode.
The total quantity of destinations requested has exceeded the number specified in the spec.
The device has suspended performing RCCAs because it is in the operation-prohibited mode.
Wait until the quantity of jobs in a queue decreases, or reduce the quantity of destinations, and then
This is an error during the operation of our maintenance system.
resend.
OF-11 FAX Job Fail
OF-11 FAX Job Fail
033-563 No printable paper size 033-566 No destination specified

job
job
In formatting, loaded is recording paper that does not match with the document in size and cannot The device cannot call out because the dial number is not found.
be printed out.
The device cannot call out through FaxCard because the dial number is not found.
The size of the recording paper loaded does not match with the document size.
Specify the proper address by using Speed Dial where correct Fax address numbers are registered.
• Specify the size of recording paper.
If the problem persists, check the software version and upgrade it to the latest version.
• Check that the recording paper tray is properly installed.
OF-11 FAX Job Fail If the problem persists, remove the Finisher, and then load an APS-selected tray with the paper
whose direction is the same as the direction of the image, in order to change the state of the paper
feed trays. After that, turn the power OFF then ON.
033-567 Dial Error (Incorrect Dial Data.) If the problem persists, go to the following and solve it.
[Error Type] OF-11 FAX Job Fail
job
[Fault Content] 033-570 Retry Over(no shutdown notification setting)
Illegal destination data
[Error Type]
Illegal data exist in dial data.
[Fault Content]
[Corrective Actions] Retry Over due to communication disconnection
Reenter the dial number and do the same operation again.
Power OFF during Communication error. The power switch has been turned OFF. The system has
OF-11 FAX Job Fail
been reset.
033-568 FCM watchdog timeout in FAX comm Wait for a while; check the FAX function settings and the dial number; and then if having tried to
[Error Type] send a fax, resend it.
job Check the state of the local machine and the line. If the problem reoccurs in retrying the operation,
go to the following and solve the problem.
[Fault Content]
OF-11 FAX Job Fail
During FAX communication, there has been no response from FCM for a certain length of time.
During FAX communication, there has been no response from FCM for a certain length of time.
033-571 Manual send job canceled(FaxReportLogFull)
Do the same operation again. If a fax has arrived, ask the remote terminal to resend it. job
If the problem persists, go to the following and solve it. [Fault Content]
OF-11 FAX Job Fail A manual send job has been cancelled because there is no space available in the log area for Fax
Report.
033-569 Detected image direction conflict
At the start of a job, it has been detected that the area for Fax Report is full; the job becomes can-
[Error Type] celled.
job [Corrective Actions]
[Fault Content] There accumulate a lot of Fax jobs to be sent by advance request. Wait until some of the jobs are
It has been detected that the direction of the image is not the same as that of paper loaded in the complete, or cancel some. After that, do the same operation again.
paper feed trays. If the problem persists, go to the following and solve it.
[Detection Conditions] OF-11 FAX Job Fail
The state is that only the SMH can feed out paper, whose direction is the same as the direction of
the image.
033-572 FaxReport print job canceled(JobFull occured)
[Error Type]
Feed paper as directed on the panel.
job
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2-375
033-xxx FIP 2-376 Ver.1.2

Because at Fax report creation, Job Full has been detected, only Fax Report has been created. Retry the same operation.
At the start of a job, Job Full has been detected; only a Fax Report document has been stored and 033-576 Inaccurate dial data
printing the Fax report cancelled.
[Error Type]
No action in particular is required. Fax Auto Report is waiting for its turn to be printed. The report will
soon be automatically printed.
[Fault Content]
Invalid dial data
OF-11 FAX Job Fail [Detection Conditions]
Dial data is invalid.
033-573 domain regulation check error [Corrective Actions]

Check the dial data.
[Error Type]
job
[Fault Content] 033-577 Modem Image Under Run
The restriction on domains to send a fax to has made sending it impossible. [Error Type]
In specifying a destination, an unallowable domain has been specified. [Fault Content]

[Corrective Actions] An underrun has occurred in a modem.
Check the destination address and reenter it. [Detection Conditions]

If the problem persists, go to the following and solve it. An underrun has occurred in a modem.
OF-11 FAX Job Fail [Corrective Actions]
Retry the same operation.
033-574 Access to a non-mounted channel
[Error Type] 033-578 Modem Frame Size Over
job [Error Type]
[Fault Content] job
A message to a channel that is not installed is received. (invalid DI) [Fault Content]
[Detection Conditions] The frame size of the received command is over a specified value.
The channel that is not installed has been instructed. [Detection Conditions]
[Corrective Actions] The frame size of the received command has exceeded a specified value.
Check for an installed channel. [Corrective Actions]
Retry the same operation.
033-575 Modem Polarity Inversion Detected Check the remote machine and retry the same operation.
Check the line status.
[Error Type]
Check the Fax Card.
job
[Fault Content]
Polarity Inversion is detected.
033-580 Missing VoIP Gateway
job
Polarity Inversion has been detected.
The VoIP Gateway for the telephone number is not registered. job
The VoIP Gateway for the entered telephone number has not existed. The device cannot connect because the destination to connect to through SIP has a temporary lack
[Corrective Actions] of resources (including the busy line).
Set up properly the address of the VoIP Gateway for the device available for the entered telephone [Detection Conditions]
number. A request to connect to the destination has been refused because it has a temporary lack of
If the problem persists, go to the following and solve it. resources .
OF-11 FAX Job Fail [Corrective Actions]
Wait for a while and resend.
033-581 Access Authentication failure If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail
[Error Type]
job
[Fault Content] 033-584 SIP request timeout
The request of the device to connect by SIP call has been refused due to authentication failure. [Error Type]
At request, authentication has been demanded but the device has failed to be authenticated. [Fault Content]
[Corrective Actions] A SIP Communication timeout has occurred.
Check the proxy server authentication user name and authentication password for this machine and [Detection Conditions]
the SIP server setting. A request has timed out.
OF-11 FAX Job Fail Check that the address or telephone number for entry is correct.
Check that the network is connected.
033-582 Mismatched ability Check that the SIP server is active.
[Error Type] Check that the network cables between this machine and the SIP server and between this machine
and the remote terminal are properly connected.
job
Check that the SIP server and the remote terminal are ready to communicate.
[Fault Content] If the problem persists, go to the following and solve it.
A request for SIP connection has been refused because of a capability info mismatch.
OF-11 FAX Job Fail
A request to connect has been refused because the destination to be connected does not have the
same capability info.
033-585 SIP request error
Check the remote device. If the device is guaranteed to receive support, check how the SIP server job
between the remote terminal and this machine is set up. [Fault Content]
If the problem persists, go to the following and solve it. At SIP communication, an error included in other errors has occurred.
OF-11 FAX Job Fail [Detection Conditions]
At SIP communication, an error included in other errors has occurred.
033-583 Temporarily unavailable [Corrective Actions]
Turn the power OFF/ON.
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033-xxx FIP 2-378 Ver.1.2
OF-11 FAX Job Fail If there is another job in progress, wait until it finishes, and then retry the operation.
033-586 T38 Protocol Not Ready OF-11 FAX Job Fail
[Error Type]
job 033-589 T38 Malformed Packet Received
The device cannot communicate because IP Address is not determined yet. (at initialization by use job
of DHCP or at address reacquisition) [Fault Content]
The device cannot communicate because it has tried to use the SIP server though it has not been
The contents of the received T38 protocol data are illegal (including ASN.1 Decode error), so the job
registered with the registrar server yet.
cannot be continued.
IP Address cannot be obtained yet.
The contents of the received T38 protocol data have been found to be illegal (including ASN.1
[Corrective Actions] Decode error).
Wait for a while and resend. [Corrective Actions]
Make it possible to acquire IP Address. Check the remote device. If the device is guaranteed to receive support, contact Customer Support.
Make it possible to register the device with the registrar server. If the problem persists, go to the following and solve it.
OF-11 FAX Job Fail
033-590 T38 Send Error

033-587 T38 Session Error [Error Type]
[Error Type] job
job [Fault Content]
[Fault Content] An error has occurred in sending a T38 Protocol packet (TCP,UDP,RTP), so the job cannot be con-
T38 Session (including RTP Session) cannot be established. tinued.
T38 Session (including RTP Session) cannot be established. An error has occurred in sending a T38 Protocol packet (TCP,UDP,RTP).
Check that the network cable is connected. Check that the network cable is connected.
Check that the remote device is active. Check that the remote device is active.
If the problem persists, go to the following and solve it. If the problem persists, go to the following and solve it.
033-588 T38 Packet Lost 033-591 FoIP Max Sessions Over

job job
The loss of T38 Packet whose error recovery is impossible has been detected. The device cannot communicate because the quantity of FoIP sessions has exceeded the maxi-
[Detection Conditions] mum.
The loss of T38 Packet whose error recovery is impossible has been detected.
While the max quantity of FoIP sessions are in process, a new request to send has been made. The specified document cannot be found.
Wait until the ongoing IP Fax receiving or sending operation is complete, and resend. Repeat the operation.
If the problem persists, go to the following and solve it. If NG, perform the following procedure to repair it.
033-592 FoIP Internal Timeout 033-711 Illegal Page inside Document

job Job Fail
A timeout has occurred not because it is reported but because of any other factor (image data Invalid document - Invalid page
receivng timeout; FoIP internal timeout). [Detection Conditions]
[Detection Conditions] The specified page was not found or the specified page has invalid data.
A timeout has occurred not because it is reported but because of any other factor (image data [Corrective Actions]
receivng timeout; FoIP internal timeout).
Check that the network cable is connected.
Check that the remote device is active.
033-712 System Memory exceeded
If the problem persists, go to the following and solve it. [Error Type]
OF-11 FAX Job Fail Job Fail
[Fault Content]
033-593 Canceled By Remote Peer Invalid document - Host memory full

job Memory became full.

The device has received from the remote terminal a request to cut off the SIP session.
OF-14 FAX Card Fail
The remote terminal has done the operation for discontinuing the session.
[Corrective Actions] 033-713 No specified Chain Link
Ask the remote terminal to resend. [Error Type]
If the problem persists, go to the following and solve it. Job Fail
OF-11 FAX Job Fail [Fault Content]
Incorrect Chain-Link No.
033-710 Document does not exist [Detection Conditions]
[Error Type] There is no such Chain-Link.

[Fault Content] Repeat the operation.
Invalid document - No document
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033-xxx FIP 2-380 Ver.1.2
OF-14 FAX Card Fail [Fault Content]

Job Fail - Incorrect password
033-714 Scan Error (No specified doc) [Detection Conditions]
[Error Type] The verification result of the specified password was NG.
Data Read Error - Not registered If NG, perform the following procedure to repair it.
The data has not been registered.

[Corrective Actions] 033-718 No Document in Mailbox
Repeat the operation. [Error Type]
Job Fail
033-715 Cannot start job [Fault Content]
[Error Type] Job Fail - No document
[Fault Content] The document was not found in the Polling Sending box or the specified mailbox.
Job Fail During EP-TRESS Operation - Restriction by the host status [Corrective Actions]
[Detection Conditions] Repeat the operation.
If NG, perform the following procedure to repair it.
The status in which the job cannot be performed was detected during EP-TRESS operation.
OF-11 FAX Job Fail
This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
If the problem persists, perform the following procedure to repair it. 033-719 Fax job Canceld not recovery job
Job Fail
033-716 No specified Mailbox [Fault Content]
[Error Type] FAX Job Cancel Unrecoverable By Power OFF/ON

[Fault Content] The document was not found in the Polling Sending box or the specified mailbox.
Job Fail During EP-TRESS Operation - Restriction by the host status [Corrective Actions]
The status in which the job cannot be performed was detected during EP-TRESS operation. If NG, perform the following procedure to repair it.
OF-11 FAX Job Fail
If the problem persists, perform the following procedure to repair it. 033-720 Document Creation Failed
Job Fail
033-717 Incorrect Password [Fault Content]
[Error Type] Document Creation Failed
Job Fail
The specified document cannot be created. The total data amount of received image data exceeded the upper limit of the image data amount
[Corrective Actions] that can be received for one system data communication.
Repeat the operation. [Corrective Actions]

Install the HDD or install additional RAM when a user makes a claim.
033-721 Fax Page Creation Failed
OF-14 FAX Card Fail
[Error Type]
Job Fail
033-725 Insufficient HDD Space
[Fault Content]
Page Creation Failed
[Error Type]
Job Fail
The specified page cannot be created.
[Fault Content]
Insufficient HD was detected.
The HD was full when Fax was received, or when the format or report was created.
OF-14 FAX Card Fail [Corrective Actions]
Clear HD Full.
033-722 Fax immediate send store job canceled

[Error Type] 033-726 Cannot print 2-Sided
IIT Failure or Stop Detected While Sending FAX Immediately [Fault Content]
[Detection Conditions] 2-Sided Printing Not Available When Receiving Fax
IIT failure (document jam or stored sheet count exceeded) or stop request was detected while send- [Detection Conditions]
ing FAX immediately. 2-Sided printing is not available when receiving Fax (mixed size).
Cancelation is performed only for Read operation. The document that has been already read will [Corrective Actions]
continue to be sent.
[Corrective Actions] OF-14 FAX Card Fail
If NG, perform the following procedure to repair it.
033-727 Cannot rotate image
OF-11 FAX Job Fail
[Error Type]
Job Fail
033-724 Fax receive memory over flow
[Fault Content]
[Error Type] Rotation Not Available When Receiving Fax
Job Fail
[Fault Content] Rotation is not available when receiving Fax (insufficient memory).
Receive operation was aborted because the maximum limit of the image data amount that can be
received for one FAX communication was exceeded.
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033-xxx FIP 2-382 Ver.1.2
OF-14 FAX Card Fail [Error Type]

Job Fail
033-728 Auto print canceled [Fault Content]
[Error Type] Print job received was canceled at Forced Polling.
[Fault Content] Print job received was canceled at Forced Polling.
Fax Auto Print was canceled. [Corrective Actions]
[Detection Conditions] No action necessary.
Formatting for Fax Auto Printing was aborted because the instruction for Fax Manual Printing was (If there is a print job when deleting the stored documents in Forced Polling, cancel the job.
sent during the operation. No action necessary since the print job is canceled after retrieving the document with Forced Poll-
[Corrective Actions] ing.)

OF-14 FAX Card Fail 033-733 Fax document number get error
[Error Type]
033-730 Fax Service recovery error Job Fail
Job Fail The number of FAX job documents was not detected.
Unable to recover in the Fax job. The number of job documents related to the job could not be obtained.
Recovery was not possible using the Fax Cont or Fax Card. Repeat the operation.
OF-14 FAX Card Fail
033-731 Inconsistent Instructions 033-734 Fax Print Suspension

Job Fail Job Fail

Fax Print and Fax Auto Report were started at the same time.
Start Transmission from Fax Card and Stop Transmission from Controller
Job was canceled because Fax Print and Fax Auto Report were started at the same time.
Transmission closed due to Start Transmission from Fax Card and Stop Transmission from Control-
ler. [Corrective Actions]
[Corrective Actions] If the problem persists, refer to the following procedure to repair it.
No action necessary. OF-11 FAX Job Fail
When the system was waiting to receive a Fax job, the job was canceled when a simultaneous
request from the user to stop the job was received. 033-735 Fax Memory Allocate Timeout
Stop request was issued by the user. No action necessary.
[Error Type]
Job Fail
033-732 Print job canceled by forced polling
Fax Receive - Buffer Allocate Timeout If the problem persists, perform the following procedure to repair it.
[Detection Conditions] OF-14 FAX Card Fail
Fax Receive - Buffer Allocate Timeout
[Corrective Actions] 033-740 Fax immediate receive print canceled
Immediate Print on Receive was canceled by user.
033-736 Internet FAX Off Ramp fail [Detection Conditions]
[Error Type] The user canceled immediate printing upon receiving.
[Fault Content] No action necessary.
With the Fax Transfer Prohibition function based on the data capacity of the Internet FAX Off Ramp,
Fax was not transferred as the upper limit on the data capacity was exceeded.
033-741 Fax page read open timeout
[Error Type]
The data amount for FAX transfer exceeded the threshold during FAX transfer of Internet FAX Off
Ramp. Job Fail

Page Read Open Instruction timed out.
No action necessary.
When transferring image data to the Fax Card, the conditions for sending the response to the Fax
033-737 Fax card job canceled Card did not match.
Job Fail Repeat the operation.
Job in FaxCard was aborted due to Controller internal error. OF-14 FAX Card Fail
The Fax Cont detected a failure and could not continue processing the job. 033-742 Fax page read close timeout
OF-14 FAX Card Fail
[Fault Content]
Timeout by page lead close specification (Out of memory during manual sending)
033-738 JBIG Information fail [Detection Conditions]
[Error Type] When transferring image data to the Fax Card, the conditions for sending the response to the Fax
Job Fail Card did not match.
[Fault Content] This often occurs when the HD free area is equal to or less than the HD capacity immediate thresh-
old (820-053) during immediate send operation.
JBIG data error of JBIG image
The Fax Cont detected an error in JBIG data during coding/decoding of the JBIG data.
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2-383
033-xxx FIP 2-384 Ver.1.2

When the remaining memory is low at approx. 10%, delete the images stored in the HD to secure When receiving image data from the Fax Card, the conditions for sending the response to the Fax
the HD capacity and perform the same operation again. Card did not match.
Set the HD capacity immediate threshold (820-053) to a larger value if this occurred during immedi- [Corrective Actions]
ate send operation.
When this problem occurs in situations other than immediate send operation, or if the problem per-
sists, perform the following procedure to repair it.
OF-14 FAX Card Fail
OF-11 FAX Job Fail
033-746 Fax data read timeout

033-743 Fax page write open timeout
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content]
Data Read Instruction Timeout
Page Write Open Instruction Timeout
When transferring image data to the Fax Card, the conditions for sending the response to the Fax
When receiving image data from the Fax Card, the conditions for sending the response to the Fax
Card did not match.
Card did not match.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
033-747 Fax Service don’t start by cross ope

033-744 Fax page write close timeout
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content]
Service could not be accepted due to combined operations that are prohibited.
Page Write Close Instruction Timeout
When requesting to start the service from the Fax Card, the job could not be created due to causes
When receiving image data from the Fax Card, the conditions for sending the response to the Fax
such as job no. overflow.
Card did not match.
No action necessary since it will be recovered automatically after the operation is allowed.
OF-14 FAX Card Fail 033-748 Fax Service illigal sequence
[Error Type]
033-745 Fax data write timeout Job Fail

Job Fail Sequence error message received.

During Service Sequencing, a message indicating that the operation was not allowed in Sequencing
Data Write Instruction Timeout
was received from the Fax Card.
Repeat the operation. No action is necessary as it will automatically restart after exiting the print prohibited time period.
033-749 Fax card Memory Error 033-755 Fax printing is canceled by the defect of Fax card.
Job Fail Job Fail

The Fax document print was cancelled because the Fax service is not working.
Extended memory was temporarily insufficient during FAX formatting.
During Fax formatting, the extended image data is larger than the memory reserved. Although Fax Document Print was instructed to this machine, the print process was cancelled
because the Fax Document Print controller is not ready. If even a single Fax document exists when
[Corrective Actions] printing multiple types of documents (Print/Scan/Fax) from a mailbox, all documents after the Fax
No action necessary since the job failed due to insufficient extended memory and it can be recov- document will not be not printed.
ered using the encoding method that can be stored in the extended memory. [Corrective Actions]
1. Turn the power OFF then ON
033-750 Fax format error 2. Check the cables to see whether the Fax Card is connected to this machine.
[Error Type] 3. After that, use the panel display or the error history report to check for the Fax error code (133-xxx,
Job Fail 134-xxx) that has occurred in this machine and then troubleshoot using the appropriate error code.
[Fault Content] occurred and contact the Support G for instructions.
Extension error occurred for normal image data.
During formatting, when image data was retrieved from the Fax Card, even though the image data
was determined to be free from error, extension failed. 033-790 EP-DX Call Wait (Not Redial count)
Repeat the operation. Job Fail
OF-14 FAX Card Fail The Fax Card Redial Wait Status was set without calculating the no. of redial attempts.
033-751 Activity Report suspended by Printing Inhibition The machine is in the status where EP-DX operation cannot be started.
[Error Type] • It is necessary to enter the Diag. mode during EP-DX periodic polling.
Job Fail When a call is requested from the Fax Card, this is used as the response when Diag. mode
cannot be entered.
When a communication management report occurred at a print prohibited time period, the machine just This error occurs during maintenance system operation of Fuji Xerox Co., Ltd. No action necessary.
goes into sleep mode and the report output is postponed. 1. Exit Diag. mode and then connect the TRESS.
A communication management report occurred at a print prohibited time period, and it is postponed as
the machine just goes into sleep mode.
033-791 EP-DX Call Wait (Redial count)
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033-xxx FIP 2-386 Ver.1.2
[Fault Content]
The no. of redial attempts was calculated and the Fax Card Redial Wait Status was set.
An error occurred in communication LED control. The machine is in the status where EP-DX opera-
tion cannot be started.
• It is necessary to enter Diag. mode during EP-DX periodic polling.
When a call is requested from the Fax Card, this is used as the response when Diag. mode
cannot be entered.
1. Exit Diag. mode and then connect the TRESS.
OF-11 FAX Job Fail
033-792 EP-DX Call Stop

[Error Type]
Job Fail
[Fault Content]
The RCC Service was immediately terminated.
During initialization sequencing, the system detected that an invalid job had been activated from the
Fax Card.
• It is necessary to enter Diag. mode during EP-DX periodic polling.
When a call is requested from the Fax Card, this is notified as the response when Diag. mode
cannot be entered.
OF-11 FAX Job Fail
034-211 Slot1 Board failure [Detection Conditions]
[Error Type] The process was requested for uninstalled channel.
Local Fail [Corrective Actions]

Fax Option Slot 1 Board Failure If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail
Option Slot 1 Board failure.
[Corrective Actions] 034-502 Fax Internal Must Parameter Error
Replace the optional Slot 1 Board. [Error Type]
Job Fail
034-212 Slot2 Board failure [Fault Content]

A required parameter (Dial No., High Layer Compatibility, or ICM Port) is not found in the outgoing
[Error Type] call request command.
Local Fail
[Fault Content] A required parameter (Dial No., High Layer Compatibility, or ICM Port) is not found in the outgoing
Fax Option Slot 2 Board Failure call request command.
Option Slot 2 Board failure. Check the software version and upgrade it to the latest version. If the problem persists, it must be a
[Corrective Actions] software failure. Contact Support G or replace the Fax Card. It is not necessary to replace the ESS
Replace the optional Slot 2 Board. PWB.
034-500 Dial Error (Incorrect Dial Data.) 034-503 Fax Internal High Layer Service Error
Job Fail Job Fail

The high-layer consistency of the calling request command is not supported. (Other than TEL, G2/
There was incorrect (illegal) data in the dial data.
G3 and G4.)
There was incorrect (illegal) data in the dial data.
The high-layer consistency of the calling request command is not supported. (Other than TEL, G2/
[Corrective Actions] G3 and G4.)
Dial again and then repeat the operation. [Corrective Actions]
Check the software version and upgrade it to the latest version. If the problem persists, it must be a
OF-14 FAX Card Fail software failure. Contact Support G or replace the Fax Card. It is not necessary to replace the ESS
PWB.
034-501 Selected Channel Dial Error
[Error Type] 034-504 Fax Stored Memory Exceeded
The specified channel was not found. [Fault Content]
The system detected Memory Full at the transmission job. (Storage memory is insufficient.)
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2-387
034-xxx FIP 2-388 Ver.1.2

The system detected Memory Full at the transmission job. (Storage memory is insufficient.)
[Corrective Actions] 034-508 Transmission Canceled via DTMF
Job Fail
034-505 Fax Work Memory Exceeded [Fault Content]
[Error Type] The system sent a reject command signal and stopped the transmission.
[Fault Content] The system sent a reject command signal and stopped the transmission.
Working Memory Overflow During Transmission [Corrective Actions]
[Detection Conditions] Check that extension line kit is installed properly. Wait for a while then check the FAX function set-
tings and dial numbers and resend data if needed.
Working Memory Overflow During Transmission
Check the self-terminal status and line status, then perform the operation again. If the problem per-
[Corrective Actions] sists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail
OF-14 FAX Card Fail
034-509 DTMF Illegal Procedure Error
[Error Type]
034-506 Unsupported Function at Remote
Job Fail
[Error Type]
[Fault Content]
Job Fail
The system stopped transmission after receiving the invalid procedure signal.
[Fault Content]
No remote sort copy feature in the remote machine.
The system stopped transmission after receiving the invalid procedure signal.
No remote sort copy function in the remote machine.
Check the self-terminal or the line status.
[Corrective Actions] • Wait for a while and try again.
• Check your machine or line status.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
034-507 Password Check Error 034-510 DTMF Procedure Error

Job Fail
Job Fail
Password check error. Mailbox number error. No documents for polling are found. The system stopped transmission after receiving the reject command signal.
Password check error. Mailbox number error. No documents for polling are found.
The system stopped transmission after receiving the reject command signal.
Check the settings of the remote machine or line status.
• Wait for a while and try again.
• Check your machine or line status. 034-514 Requested Function Unsupported
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
034-511 Unable to Send File at Remote The system received remote maintenance request from the remote machine but does not support
[Error Type] the function.
[Fault Content] The system received remote maintenance request from the remote machine but does not support
The remote machine does not support the file transfer function. the function.
The remote machine does not support the file transfer function. • Check the system data.
[Corrective Actions] • Check the remote machine (EP system).
Check the settings of the remote machine or line status.
• Wait for a while and try again. 034-515 Illegal Command Received
• Check your machine or line status. [Error Type]
DIS received from calling station. DCS received although the system have no capability to receive.
034-512 Detect Endless Loop Illegal command received.
Job Fail DIS received from calling station. DCS received although the system have no capability to receive.
Illegal command received.
[Fault Content]
An infinite loop was detected in remote relay broadcast.
An infinite loop was detected in remote relay broadcast.
OF-14 FAX Card Fail
034-519 No. of Desinations Exceeded
Job Fail
034-513 Receive Command Error [Fault Content]

No. of Fax Recipients Exceeded
[Error Type]
Job Fail
The total number of the requested recipients exceeded the number defined by the specifications.
[Fault Content] (The number of full dial instructions exceeded 200 stations.)
The system received an illegal command from the remote machine in remote maintenance.
[Detection Conditions] Reduce the no. of recipients and then repeat the operation.
The system received an illegal command from the remote machine in remote maintenance.
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2-389
034-xxx FIP 2-390 Ver.1.2
034-520 No. of Sevices Exceeded [Error Type]


[Fault Content] Operation Prohibition Status
No. of Fax Services Exceeded [Detection Conditions]

[Detection Conditions] The system cannot accept the service because Fax operation was prohibited due to EP-TRESS or
Diag Services.
The total number of the requested services exceeded the number defined by the specifications.
Wait for cancelation of prohibition.
Reduce the no. of services and then repeat the operation.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
034-524 Unable to cancel operation

034-521 Internal I/F Error
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content]
Unable to prohibit the operation.
No Fax Applicable Service
The service cannot be prohibited because it was in operation.
The service specified by SI not found. (Due to Close Sequence, this error may not be able to be
returned.) [Corrective Actions]
[Corrective Actions] Wait for a while and try again.

If the problem persists, check the SW version and upgrade it to the latest version. 034-525 Specified Chainlink not exist
If the problem still persists, perform the following procedure to repair it. [Error Type]
OF-14 Fax Card Fail Job Fail
[Fault Content]
034-522 No manual send Line Incorrect Chain-Link No.
Job Fail There is no such Chain-Link.
No Closed Lines Enter the correct Chain-Link No.
There are no lines for manual transmission. 034-526 Chainlink No. out of scope
Repeat the operation. Job Fail
OF-14 FAX Card Fail
Incorrect Chain-Link No.
034-523 Fax service disabled The Chain-Link No. is out of range.
[Corrective Actions] • Check the size of the paper loaded in the tray.
Enter the Chain-Link No. within the range. • Specify the recording paper size.
• Check if the tray has been set properly.
034-527 Dial Control Error
OF-14 FAX Card Fail
[Error Type]
Job Fail
034-530 DTMF I/F Timeout
[Fault Content]
Dial Request Overflow
[Error Type]
Job Fail
Dial request overflow.
[Fault Content]
DTMF I/F timed out. Correct operation was not performed within the specified time.
Correct operation was not performed within the specified time.
If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it. [Corrective Actions]
OF-14 Fax Card Fail Perform correct operations.
OF-14 FAX Card Fail
034-528 Cannot perform manual send
[Error Type]
Job Fail
034-550 Downloader Fail
Job Fail
Manual transmission was requested during dialing.
Manual transmission was requested during dialing. An error has occurred during the process of writing data to the FaxCard-ROM. (During DLD method)

An error was detected when writing data to the FaxCard-ROM
Repeat the operation when dialing is not performed.
Not able to carry out normal operation because ROM content is missing.
Retry job. If retry failed, replace the FaxCard-ROM and perform VerUP operation on the DLD
method again.
034-529 No printable paper size
[Error Type]
034-700 GCPLock-G3DicepBusy-CodecHang
Job Fail
[Error Type]
[Fault Content]
Job Fail
At output check printing/received data printing, a record paper not applicable for printing the docu-
ment size was loaded. [Fault Content]
[Detection Conditions] • GCP Lock (Date task noRTC ACK).
• Timeout occurred for G3 Dicep without becoming idle.
At output check printing/received data printing, a record paper not applicable for printing the docu-
ment size was loaded. • Codec hung up.
Request for user actions. • GCP Lock (Date task noRTC ACK). Hardware Failure, Software I/F Error.
Ver.1.2 09/2012 034-xxx FIP

2-391
034-xxx FIP 2-392 Ver.1.2
• Timeout occurred for G3 Dicep without becoming idle. [Detection Conditions]

• Codec hung up. D Channel Link cutoff (Open DL-Link Display received)/Network link cutoff
Turn the power OFF then ON. Repeat the operation.
If the problem persists, check the SW version and upgrade it to the latest version. If the problem persists, perform the following procedure to repair it.
If the problem still persists, perform the following procedure to repair it. OF-14 FAX Card Fail
OF-14 Fax Card Fail
034-704 ISDN D Channel Data Link Error

034-701 Software Reset [Error Type]
[Fault Content] • D channel link cutoff (Open DL-Link Display received) - TEI Allocation Error
Reset the software. • A DISC command was received with multi-frame set and timer recovered.
[Detection Conditions] • An UA response was received with TEI allocated, multi-frame set and timer recovered.
Reset the software. [Detection Conditions]
[Corrective Actions] • D channel link cutoff (Open DL-Link Display received) - TEI Allocation Error
Turn the power OFF then ON. • A DISC command was received with multi-frame set and timer recovered.
If the problem persists, check the SW version and upgrade it to the latest version. • An UA response was received with TEI allocated, multi-frame set and timer recovered.
If the problem still persists, perform the following procedure to repair it. [Corrective Actions]
OF-14 Fax Card Fail Repeat the operation.
034-702 No destination specified OF-14 FAX Card Fail
[Error Type]
Job Fail 034-705 ISDN Layer 1 Stopped-Power on
Unable call the Fax line because the specified dial number is incorrect. Job Fail
The Fax Card is not able to call because the dial data does not exist. D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered
After job registration, the corresponding speed dial may have been deleted. [Detection Conditions]
[Corrective Actions] • D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered
1. Check that the speed dial has been registered and then specify the appropriate address such as the [Corrective Actions]
correct speed dial number. Repeat the operation.
OF-14 FAX Card Fail
OF-14 Fax Card Fail
034-703 D Channellink cut from network 034-706 ISDN Layer 1 Stopped-Power off
Job Fail Job Fail
[Fault Content]
D Channel Link cutoff (Open DL-Link Display received)/Network link cutoff
D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered (socket plugged Illegal Frame Received
out) [Detection Conditions]
[Detection Conditions] Illegal Frame Received
• D channel link cutoff (Open DL-Link Display received) - Layer 1 stopped - powered (socket plugged [Corrective Actions]
out)
Check the remote machine settings and line status, then perform the operation again. If the problem
[Corrective Actions] persists, proceed to the following and repair it.
Repeat the operation. OF-14 FAX Card Fail
OF-14 FAX Card Fail
034-710 DL Link Establishment Received
[Error Type]
034-707 FRMR Received Job Fail
Job Fail • DL-Link Establishment Display Received (network link resetting)
[Fault Content] • DM of F=1 was received when waiting for link setting and link resetting.
FRMR Received [Detection Conditions]
[Detection Conditions] • DL-Link Establishment Display Received (network link resetting)
FRMR received. • DM of F=1 was received when waiting for link setting and link resetting.
Check the self-terminal status and line status, then perform the operation again. If the problem per- Check the self-terminal status and line status, then perform the operation again. If the problem per-
sists, proceed to the following procedure to repair it, sists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail OF-14 FAX Card Fail
034-708 Illegal Frame Received N(R) 034-711 Waiting for link Timeout
Job Fail Job Fail
Illegal Frame Received N (R) error • Link Establishment Wait Timeout
[Detection Conditions] • Link setup failed. T.200 timeout has occurred N.200 times when waiting for link connection or recon-
Illegal Frame Received N (R) error. nection.
Check the remote machine settings and line status, then perform the operation again. If the problem • Link Establishment Wait Timeout
persists, proceed to the following and repair it. • Link setup failed. T.200 timeout has occurred N.200 times when waiting for link connection or recon-
OF-14 FAX Card Fail nection.
034-709 Illegal Frame Received Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it.
[Error Type] OF-14 FAX Card Fail
Job Fail
034-712 Internal Error (Interrupt)

Ver.1.2 09/2012 034-xxx FIP
2-393
034-xxx FIP 2-394 Ver.1.2

Job Fail Disconnected Timeout (T308 2nd Time)
Primitive Send Error (Internal Interruption Error) Check the remote machine settings and line status, then perform the operation again. If the problem
[Detection Conditions] persists, proceed to the following and repair it.
Primitive Send Error (Internal Interruption Error) OF-14 FAX Card Fail
Check the remote machine settings and line status, then perform the operation again. If the problem 034-716 Connection Timeout (T313)
persists, proceed to the following and repair it. [Error Type]
OF-14 FAX Card Fail Job Fail
[Fault Content]
034-713 Timeout-Transmission canceled Incoming Call Response Timeout (T313)
Job Fail Incoming Call Response Timeout (T313)
Outgoing Call Timeout (T303 2nd Time) Check the self-terminal status and line status, then perform the operation again. If the problem per-
[Detection Conditions] sists, proceed to the following procedure to repair it,
OF-14 FAX Card Fail
Outgoing Call Timeout (T303 2nd Time)
Check the self-terminal status and line status, then perform the operation again. If the problem per- 034-717 Resume Timeout
sists, proceed to the following procedure to repair it, [Error Type]
[Fault Content]
034-714 Line Disconnected-Timeout T305 Resume Timeout (T318)
Job Fail Resume Timeout (T318)
Disconnected Timeout (T305) Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
Disconnected Timeout (T305)
Check the remote machine settings and line status, then perform the operation again. If the problem 034-718 Normal Disconnection
[Fault Content]
034-715 Line Disconnected-Timeout 3082 • Connection Cut Off Or Resumed
[Error Type] • Normal Disconnection
[Fault Content] • Connection Cut Off Or Resumed
Disconnected Timeout (T308 2nd Time) • Normal Disconnection
Check the remote machine settings and line status, then perform the operation again. If the problem Job Fail
persists, proceed to the following and repair it. [Fault Content]
OF-14 FAX Card Fail
Upper level primitive format error and content error.
034-719 No free and available lines Upper level primitive format error and content error.
Job Fail Turn the power OFF then ON.
[Fault Content] If the problem persists, check the SW version and upgrade it to the latest version.
• No Available Channel If the problem still persists, perform the following procedure to repair it.
• The channel was not allowed. OF-14 Fax Card Fail
• No Available Channel 034-722 Suspension Timeout
• The channel was not allowed. [Error Type]
Check the self-terminal status and line status, then perform the operation again. If the problem per- [Fault Content]
sists, proceed to the following procedure to repair it,
• Suspension Timeout
OF-14 FAX Card Fail
• Suspension Confirmation Message Timeout
034-720 Timeout (60s,T330,309,301,310) • Suspension Timeout
[Error Type] • Suspension Confirmation Message Timeout
[Fault Content] Check the remote machine settings and line status, then perform the operation again. If the problem
• 60sec Card Timer Timeout persists, proceed to the following and repair it.
• T.330 Timeout (Response Message Timeout) OF-14 FAX Card Fail
• T.309 Timeout (Link Resetting Error)
• T.301 Timeout (Response Message Timeout) 034-723 No Timer Assigned
• T.310 Timeout (Call, Response Message Timeout)
[Error Type]
• 60sec Card Timer Timeout
[Fault Content]
• T.330 Timeout (Response Message Timeout)
No Timer Assigned
• T.309 Timeout (Link Resetting Error)
• T.301 Timeout (Response Message Timeout)
No Timer Assigned
• T.310 Timeout (Call, Response Message Timeout)
persists, proceed to the following and repair it. If the problem persists, check the SW version and upgrade it to the latest version.
OF-14 FAX Card Fail If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail
034-721 Error (Format, Contents)

Ver.1.2 09/2012 034-xxx FIP
2-395
034-xxx FIP 2-396 Ver.1.2
034-724 Illegal Sequence [Fault Content]

[Error Type] To 1,300Hz incoming call, the task did not respond for 3sec or more.

[Fault Content] To 1,300Hz incoming call, the task did not respond for 3sec or more.
Abnormal Sequence (Self-Terminal ID Setting Mismatch) [Corrective Actions]

[Detection Conditions] Turn the power OFF then ON.
Abnormal Sequence (Self-Terminal ID Setting Mismatch)
If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail
OF-14 FAX Card Fail 034-728 Invalid Destination
[Error Type]
034-725 L3 Task Internal Error Job Fail
Job Fail Unable call the recipient because the specified dial number is incorrect.
L3 Task Internal Error Unable to call because the dial data is incorrect.
L3 Task Internal Error Check the dial number of the recipient again and retry the operation.
[Corrective Actions] If the problem persists, check the SW version and upgrade it to the latest version.
persists, proceed to the following and repair it. OF-14 Fax Card Fail
OF-14 FAX Card Fail
034-729 Line cut, In-Channel PB Send
034-726 HD81501 I/F Buffer Busy [Error Type]
[Fault Content] The line was disconnected during In-Channel PB Send.
HD81501 I/F Buffer Busy [Detection Conditions]
[Detection Conditions] The line was cut off during In-Channel PB Send.
HD81501 I/F Buffer Busy [Corrective Actions]
[Corrective Actions] If the problem persists after installing the line, perform the following procedure to repair it.
Check the remote machine settings and line status, then perform the operation again. If the problem OF-11 FAX Job Fail
OF-14 FAX Card Fail 034-730 In and out call conflict
[Error Type]
034-727 No Reply for 3 sec. for 1300Hz Job Fail
Job Fail Conflict between outgoing and incoming calls.
Conflict between outgoing and incoming calls. • Incorrect Sequence
This occurs when the external/extension line kit is not installed properly. • Call status mismatch was detected.
Same as 034-508. (Check that the external/extension line kit is installed properly.) If the problem persists after installing the line, perform the following procedure to repair it.
Check the remote machine settings and line status, then perform the operation again. If the problem OF-11 FAX Job Fail
OF-11 FAX Job Fail
034-734 HI Task Internal Error
[Error Type]
034-731 Fax Network Cut (Setup Error) Job Fail
Job Fail HI Task Internal Error
Call setting cut off from network.
HI Task Internal Error
Call setting cut off from network.
Check the remote machine settings and line status, then perform the operation again. If the problem If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail
OF-14 FAX Card Fail
034-735 Connect only to ISDN D Channel

034-732 Fax Network Cut due to Timeout
[Error Type]
Job Fail
[Fault Content]
[Fault Content] Connect only to D Channel and receive
F Network Cutoff Timeout
[Detection Conditions] Connect only to D Channel and receive.
F Network Cutoff Timeout
[Corrective Actions] If the problem persists after installing the line, perform the following procedure to repair it.
OF-11 FAX Job Fail
OF-14 FAX Card Fail
034-736 Wrong notice from fax network
034-733 Incorrect Sequence,Call Status [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
Wrong message from network
[Fault Content]
• Incorrect Sequence
• Call status mismatch was detected. Wrong message from network.
Ver.1.2 09/2012 034-xxx FIP

2-397
034-xxx FIP 2-398 Ver.1.2
[Corrective Actions] 034-740 Transmission of Frame Error

If the problem persists after installing the line, perform the following procedure to repair it. [Error Type]
OF-11 FAX Job Fail Job Fail
[Fault Content]
034-737 Incoming call response error Frame Transmssion Error (Frame Transmission Completion Timeout)
Job Fail Frame Transmssion Error (Frame Transmission Completion Timeout)
Not selected for incoming call response. Check the remote machine settings and line status, then perform the operation again. If the problem
Not selected for incoming call response. OF-14 FAX Card Fail
Check the remote machine settings and line status, then perform the operation again. If the problem 034-741 Unable to Send Frame
OF-14 FAX Card Fail
Job Fail
[Fault Content]
034-738 Layer 1 Start Up Error Unable to send frame. (Frame transmission retry exceeded the limit.)
Job Fail Unable to send frame. (Frame transmission retry exceeded the limit.)
Layer 1 Startup Error (Startup Timeout) Check the remote machine settings and line status, then perform the operation again. If the problem
Layer 1 Startup Error (Startup Timeout) OF-14 FAX Card Fail
Repeat the operation. 034-742 Frame Send Underrun Detected
[Fault Content]
034-739 Layer 1 not synchronized Frame Transmission Underrun Detected
Job Fail Frame Transmission Underrun Detected
Layer 1 Not Synchronized (Asynchronized Timer Timeout) Check the self-terminal status and line status, then perform the operation again. If the problem per-
[Detection Conditions] sists, proceed to the following procedure to repair it,
Layer 1 Not Synchronized (Asynchronized Timer Timeout) OF-14 FAX Card Fail
Repeat the operation. 034-743 Abnormal frame-sending DMA
Frame Send DMA was abnormally terminated. No Available Line
Frame Send DMA was abnormally terminated. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-747 Switching equipment congestion
[Error Type]
034-744 Unacceptable Channel Job Fail
Job Fail Switching Equipment Congestion
The Channel was not allowed. Switching Equipment Congestion
The Channel was not allowed. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-748 Specified line cannot be used
[Error Type]
034-745 Outgoing call to channel set Job Fail
Job Fail Specified Channel Not Allowed
Outgoing call to channel set Specified Channel Not Allowed
Outgoing call to channel set Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-749 Network Conjestion Error
[Error Type]
034-746 No usable lines Job Fail
Job Fail Others (Network Congestion)
No Available Line Others (Network Congestion)
Ver.1.2 09/2012 034-xxx FIP

2-399
034-xxx FIP 2-400 Ver.1.2

Check the remote machine settings and line status, then perform the operation again. If the problem Check the remote machine settings and line status, then perform the operation again. If the problem
persists, proceed to the following and repair it. persists, proceed to the following and repair it.
034-750 Network Error 034-753 Destination not responding

Job Fail Job Fail
Network Error Remote User Not Responding
Network Error Remote User Not Responding
034-751 Temporary Network Error 034-754 No response from Destination

Job Fail Job Fail
• Temporary Network Error No response from remote user to call
• Temporary Error [Detection Conditions]
[Detection Conditions] No response from remote user to call
• Temporary Network Error [Corrective Actions]
• Temporary Error Check the remote machine settings and line status, then perform the operation again. If the problem
Check the remote machine settings and line status, then perform the operation again. If the problem OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-755 Destination rejecting call
[Error Type]
034-752 Destination terminal busy Job Fail
Job Fail Remote Terminal Rejected Transmission
Remote Terminal Busy Remote Terminal Rejected Transmission
Remote Terminal Busy Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
[Error Type]
034-756 Destination Faulty Job Fail
Job Fail No Relay Network Route
Remote Terminal Failure No Relay Network Route
Remote Terminal Failure Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-760 No Line To Destination
[Error Type]
034-757 Others (Normal, Semi-normal) Job Fail
Job Fail No Route to Remote Terminal
Others (Normal, Semi-Normal Class) No Route to Remote Terminal
Others (Normal, Semi-Normal Class) Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-761 Incorrect Format Destination Fax No.
[Error Type]
034-758 Incorrect Destination Fax Dial No Job Fail
Job Fail Invalid Number Format (Incomplete Number)
Missing Number Or Dial Error Invalid Number Format (Incomplete Number)
Missing Number Or Dial Error Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-762 Facility rejected
[Error Type]
034-759 No Relay Network Route Job Fail
Ver.1.2 09/2012 034-xxx FIP

2-401
034-xxx FIP 2-402 Ver.1.2

Facility Rejected • Others (Service provided not allowed)
[Detection Conditions] • Other resources cannot be used.
Facility Rejected • Facility requested not subscribed.
034-763 Com. Capability disallowed 034-766 Selected com. not implemented

Job Fail Job Fail
Communication Capability Not Allowed Specified Communication Capability Not Defined
Communication Capability Not Allowed Specified Communication Capability Not Defined
034-764 Com. Capability not configured 034-767 Selected mode not implemented
Job Fail Job Fail
Communication Capability Not Configured Specified Channel Type Not Defined
Communication Capability Not Configured Specified Channel Type Not Defined
Check the remote machine settings and line status, then perform the operation again. If the problem Check the self-terminal status and line status, then perform the operation again. If the problem per-
persists, proceed to the following and repair it. sists, proceed to the following procedure to repair it,
034-765 Error by service,feature limit

[Error Type] 034-768 Restricted Digital Info. Only
• Others (Service provided not allowed) [Fault Content]

• Other resources cannot be used. Restricted Digital Information Only
• Facility requested not subscribed. [Detection Conditions]
Restricted Digital Information Only
Check the self-terminal status and line status, then perform the operation again. If the problem per- Check the self-terminal status and line status, then perform the operation again. If the problem per-
sists, proceed to the following procedure to repair it, sists, proceed to the following procedure to repair it,
034-769 Error by service, feature 034-772 Inter-working connection error

Job Fail Job Fail
• Others (Service not provided) Others (Inter-related Connections)
• A facility not provided was requested. [Detection Conditions]
[Detection Conditions] Others (Inter-related Connections)
• Others (Service not provided) [Corrective Actions]
• A facility not provided was requested. Check the self-terminal status and line status, then perform the operation again. If the problem per-
[Corrective Actions] sists, proceed to the following procedure to repair it,
Check the self-terminal status and line status, then perform the operation again. If the problem per- OF-14 FAX Card Fail
OF-14 FAX Card Fail 034-773 Invalid Dial No. Specified
[Error Type]
034-770 Reply to status query Job Fail
Job Fail Invalid Dial No. Specified
Reply to Status Query Invalid Dial No. Specified
Reply to Status Query If the problem persists, perform the following procedure to repair it.
034-774 Invalid Line Specified
OF-14 FAX Card Fail
[Error Type]
Job Fail
034-771 Access information discarded
[Fault Content]
[Error Type] Invalid Channel No. Specified
Job Fail
[Fault Content] Invalid Channel No. Specified
Fax Information Discarded
Fax Information Discarded
Ver.1.2 09/2012 034-xxx FIP

2-403
034-xxx FIP 2-404 Ver.1.2
034-775 Others (Invalid Message Class) [Corrective Actions]

Job Fail OF-14 FAX Card Fail
[Fault Content]
Others (Invalid Messages) 034-779 No information, or not defined
Others (Invalid Messages) Job Fail
If the problem persists, perform the following procedure to repair it. No information or it is undefined.
OF-14 FAX Card Fail [Detection Conditions]
No information or it is undefined.
034-776 Insufficient Required Info. [Corrective Actions]
[Fault Content]
Insufficient Information 034-780 Invalid Information
Insufficient Information Job Fail
If the problem persists, perform the following procedure to repair it. Invalid Information
Invalid Information
034-777 Undefined Message Type [Corrective Actions]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
Message Type Undefined 034-781 Call Status, Message Mismatch
Message Type Undefined Job Fail
If the problem persists, perform the following procedure to repair it. Call status inconsistent with message.
034-778 Incorrect Message or Type Call status inconsistent with message.

Job Fail
OF-14 FAX Card Fail
[Fault Content]
Call status inconsistent with message, or message type undefined.
[Detection Conditions] 034-782 Error cleared due to timeout
Call status inconsistent with message, or message type undefined.
Job Fail Check the remote machine settings and line status, then perform the operation again. If the problem
[Fault Content] persists, proceed to the following and repair it.
OF-14 FAX Card Fail
Error cleared due to timeout.
Error cleared due to timeout. 034-786 Call identity not in use
Call ID Not In Use
034-783 Other Errors (Operation, etc) [Detection Conditions]
[Error Type] Call ID set was not in use.

[Fault Content] Check the self-terminal status and line status, then perform the operation again. If the problem per-
Other Errors (Operational Errors etc.)
OF-14 FAX Card Fail
Other Errors (Operational Errors etc.)
034-787 Call identity in use
[Error Type]
Job Fail
OF-14 FAX Card Fail
[Fault Content]
Call ID In Use
034-784 Destination No. Changed
[Error Type]
Call ID set was in use.
Job Fail
[Fault Content]
Remote Terminal Number Changed
Remote Terminal Number Changed
[Corrective Actions] 034-788 Show other causes
[Error Type]
OF-14 FAX Card Fail
Job Fail
034-785 Incompatible destination [Fault Content]
[Error Type] Show Other Causes
[Fault Content] Show Other Causes
Terminal Attributes Incompatible [Corrective Actions]
[Detection Conditions] Check the remote machine settings and line status, then perform the operation again. If the problem
Terminal Attributes Incompatible persists, proceed to the following and repair it.
Ver.1.2 09/2012 034-xxx FIP

2-405
034-xxx FIP 2-406 Ver.1.2
OF-14 FAX Card Fail 034-792 Line 2 not connected

[Error Type]
034-789 G4 Presentation Illegal Event Job Fail
Job Fail Channel 2 Not Connected
• CG Conversion Timeout Channel 2 Not Connected
• (G4) Presentation received an illegal event. [Corrective Actions]
[Detection Conditions] Check the channel 2 external line connection and install it correctly.
• CG Conversion Timeout If the problem persists, perform the following procedure to repair it.
• (G4) Presentation received an illegal event. OF-14 FAX Card Fail
Check the self-terminal status and line status, then perform the operation again. If the problem per- 034-793 Line 3 not connected
OF-14 FAX Card Fail
[Error Type]
Job Fail
[Fault Content]
034-790 Line 0 (Ext) not connected
Channel 3 Not Connected
[Error Type]
Job Fail
Channel 3 Not Connected
[Fault Content]
Channel 0 Extension Not Connected
Check the channel 3 external line connection and install it correctly.
Channel 0 Extension Not Connected OF-14 FAX Card Fail
Check the channel 0 extension line connection and install it correctly.
OF-14 FAX Card Fail
[Error Type]
Job Fail
[Fault Content]
Channel 4 is Not Connected
[Error Type]
Job Fail
Channel 4 is Not Connected
[Fault Content]
Channel 1 External Line Not Connected
Channel 1 External Line Not Connected
OF-14 FAX Card Fail
OF-14 FAX Card Fail
[Error Type]
Job Fail
Channel 5 Not Connected The Job Error Communication Data parameter has an error.
Channel 5 Not Connected The Job Error Communication Data parameter has an error.
Check the channel 5 external line connection and install it correctly. Turn the power OFF then ON.
If the problem persists, perform the following procedure to repair it. If the problem persists, check the SW version and upgrade it to the latest version.
OF-14 FAX Card Fail If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail
034-796 Dial Error (Incorrect Fax No. 2)
[Error Type] 034-799 Auto Dial without dial data
There was incorrect (illegal) data in the dial data. [Fault Content]
[Detection Conditions] Auto Dial was started but there was no dial data.
There was incorrect (illegal) data in the dial data. [Detection Conditions]
[Corrective Actions] Auto Dial was started but there was no dial data.
Dial again and then repeat the operation. [Corrective Actions]
If the problem persists, perform the following procedure to repair it. Turn the power OFF then ON.
OF-14 FAX Card Fail If the problem persists, check the SW version and upgrade it to the latest version.
034-797 Communication Parameter Error OF-14 Fax Card Fail
[Error Type]
Job Fail
[Fault Content]
The Job Error Communication Option parameter has an error.
The Job Error Communication Option parameter has an error.
OF-14 Fax Card Fail
034-798 Data Parameter Error

[Error Type]
Job Fail
Ver.1.2 09/2012 034-xxx FIP

2-407
034-xxx FIP 2-408 Ver.1.2
035-550 Downloader Fail [Corrective Actions]
Job Fail
OF-14 FAX Card Fail
[Fault Content]
An error has occurred during the process of writing data to the FaxG3-ROM. (During DLD method)
[Detection Conditions] 035-702 Destination Receive Rejected
An error was detected when writing data to the FaxG3-ROM [Error Type]
Not able to carry out normal operation because ROM content is missing. Job Fail
Retry job. If retry failed, replace the FaxG3-ROM and perform VerUP operation on the DLD method • DCN was received for NSS/DTC.
again. • DCN received.
035-700 Modem faulty • DCN was received for NSS/DTC. Transmission was rejected due to remote machine Selective
Reception function, etc.
[Error Type]
• DCN received.
Job Fail
[Fault Content]
• CS is not turned OFF at modem control.
• HDLC frame sending error.
OF-14 FAX Card Fail
• CS is not turned OFF at modem control. It is determined as SC Board (modem) failure.
• HDLC frame sending error.
035-703 DCN Receive at Phase B Send
Job Fail
Replace the SC Board (modem). [Fault Content]
If the problem persists, perform the following procedure to repair it. • DCN detected at PHASE-B Sending.
OF-14 FAX Card Fail • DCN received.
035-701 T1 Transmission Timeout • DCN detected at PHASE-B Sending.
• DCN received.
[Error Type]
Job Fail
[Fault Content]
• Sending T1 T.O.
OF-14 FAX Card Fail
• T1 timed out in sending operation. (FX)
• At sending, DIS was not sent after the conversation request from the remote machine has failed.
[Detection Conditions] 035-704 Destination Polling Error
• Sending T1 T.O. [Error Type]
• T1 timed out in sending operation. (FX) Job Fail
• At sending, DIS was not sent after the conversation request from the remote machine has failed. [Fault Content]
• The sending terminal does not have the polling function.
Ver.1.2 09/2012 035-xxx FIP

2-409
035-xxx FIP 2-410 Ver.1.2
• No sending capability in the remote machine. If the problem persists, perform the following procedure to repair it.
• The sending terminal does not have the polling function. No polling documents are set in place.
• No sending capability in the remote machine. The polling remote machine has no sending capabil- 035-707 Wrong Password/Receive Banned
ity. No stored document.
[Error Type]
[Fault Content]
Data received without a password/a mismatch of passwords, or a mismatch of the Selective Recep-
OF-14 FAX Card Fail tion No.
035-705 DCS/NSS Resend Exceeded Data received without a password/a mismatch of passwords, or a mismatch of the Selective Recep-
[Error Type] tion No.
Job Fail Password mismatch.
[Fault Content] Transmission from a sender other than Selective Transmission users.
• No response after NSS was sent out three times, or DCN was detected. [Corrective Actions]
• DCS/NSS resending exceeded the limit. Repeat the operation.
• DCN received. Password mismatch. Transmission from a sender other than Selective Transmission users.
• No response after NSS was sent out three times, or DCN was detected. Receiving terminal failure. OF-14 FAX Card Fail
SC Board (modem) failure. NCU Board failure. The remote machine disconnected the line while
receiving NSS (DCN). 035-708 Post-message resend exceeded
• DCS/NSS resending exceeded the limit.
[Error Type]
• DCN received.
Job Fail
[Fault Content]
• No response after the post command was sent out three times, or DCN was received as a response
to the post command.
OF-14 FAX Card Fail
• Post message resending exceeded the limit.
• DCN received.
035-706 Fallback Error [Detection Conditions]
[Error Type] • No response after post command is sent out three times, or DCN received as a response of the post
Job Fail command.
[Fault Content] Poor line quality.
Receiving terminal failure.
• Fallback is not available at NSS sending.
SC Board (modem) failure.
• Fallback Error.
NCU Board failure.
• Fallback Error. Waiting for auto resend.
• Post message resending exceeded the limit.
• DCN received.
• Fallback is not available at NSS sending.
• Fallback Error.
• Fallback Error. Waiting for auto resend.
OF-14 FAX Card Fail
035-709 RTN Receive • DCN was received.

Job Fail
[Fault Content]
OF-14 FAX Card Fail
• RTN received.
• RTN was received at G3 sending.
[Detection Conditions] 035-712 No response after 3 NSC
• RTN received. Poor line quality. Receiving terminal failure. [Error Type]
SC Board (modem) failure. Job Fail
NCU Board failure. [Fault Content]
• RTN was received at G3 sending. No commands after NSC is sent out three times (NSS or DCS).
Repeat the operation. No commands after NSC is sent out three times (NSS or DCS).
If the problem persists, perform the following procedure to repair it. Password mismatch. No polling document at the destination side. Jam.
035-710 PIN Receive If the problem persists, perform the following procedure to repair it.
Job Fail
[Fault Content] 035-713 T2 timeout after sending FTT
PIN received. [Error Type]
PIN received. Poor line quality. [Fault Content]
Operator was called from the recipient machine. No response to NSS/DCS was returned from the remote machine after FTT was sent.
Receiving terminal failure. SC Board (modem) failure. [Detection Conditions]
NCU Board failure. No response to NSS/DCS was returned from the remote machine after FTT was sent. Sending
[Corrective Actions] machine failure. SC Board failure.
If the problem persists, perform the following procedure to repair it. Repeat the operation.
OF-14 FAX Card Fail If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail
035-711 DCN Receive at Phase D
[Error Type] 035-714 DCN Received after NSC/DTC
• At PHASE-D, DCN/invalid command was received. [Fault Content]
• DCN was received. • DCN was received after NSC/DTC was sent.
[Detection Conditions] • DCN was received.
At PHASE-D, DCN/invalid command was received. Sending machine failure.
Ver.1.2 09/2012 035-xxx FIP

2-411
035-xxx FIP 2-412 Ver.1.2

• DCN was received after NSC/DTC was sent. Password mismatch. No polling document at the desti- • RTN sent.
nation side. Jam. • RTN was sent when G3 was received.
• DCN was received. [Detection Conditions]
[Corrective Actions] • RTN sent. Poor line quality. SC Board (modem) failure. NCU Board failure.
Repeat the operation. • RTN was sent when G3 was received.
OF-14 FAX Card Fail Repeat the operation.
035-715 Wrong Password-Polling Error OF-14 FAX Card Fail
[Error Type]
Job Fail 035-718 Receive T1 Timeout
Polling error due to password mismatch. Job Fail
Polling error due to mismatch of password. • Receive PHASE-B T1 T.O.
[Corrective Actions] • T1 timed out in receiving operation.
Repeat the operation. [Detection Conditions]
If the problem persists, perform the following procedure to repair it. • Receive PHASE-B T1 T.O.
OF-14 FAX Card Fail • T1 timed out in receiving operation.
035-716 No past message-T2 Timeout Repeat the operation.
[Fault Content]
• No post messages. 035-719 Busy tone detected at Phase-B
• T2 timed out. [Error Type]
• No post messages. Sending machine failure. Poor line quality. SC Board (modem) failure. NCU [Fault Content]
Board failure.
At receive PHASE-B, busy tone was detected.
• T2 timed out. Command timer timeout on the terminal receiving T.30.
[Corrective Actions] At receive PHASE-B, busy tone was detected.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
035-717 RTN Send
[Error Type] 035-720 Unable to receive by remote
Job Fail
[Error Type]
Job Fail
[Fault Content] 035-723 No CD after receiving flag
• The data of NSF/DIS and NSC/DTC was invalid. [Error Type]
• No receiving capability in the remote machine.
Job Fail
• The data of NSF/DIS and NSC/DTC was invalid. No remote machine compatibility. After the flag was accepted, CD was not received within 3min.
• No receiving capability in the remote machine. No DIS, NSF, NSC, and DTC capabilities. Memory
full, etc.
CD has not come within 3min after a flag had been accepted. Remote machine failure.
Check the remote machine.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
035-721 DCN Received at Phase B
[Error Type]
035-724 DCN Receive after sending FTT
Job Fail
[Error Type]
[Fault Content]
Job Fail
• At receive PHASE-B, DCN was detected.
• DCN was received.
[Fault Content]
• DCN was received after FTT was sent.
• At receive PHASE-B, DCN was detected. No remote machine compatibility.
• DCN was received after FTT had been sent. Sending machine failure. Poor line quality.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
035-722 Wrong frame length of 300bps
[Error Type]
035-725 Remote has no Mailbox/Relay
Job Fail
[Error Type]
[Fault Content]
Job Fail
The frame length exceeded 3.45sec (300bps command/response).
[Fault Content]
• The remote machine did not have the Mailbox or Relay communication function.
The frame length exceeded 3.45sec (300bps command/response). Remote machine failure.
• The remote machine did not support Relay Broadcast.
[Corrective Actions] • No mailbox function in the remote machine. (Mailbox type by FX)
Check the remote machine.
• For the Secure or Relay communication, the remote machine did not support the function. Remote
machine failure (no sending capability).
OF-14 FAX Card Fail
• The remote machine did not support Relay Broadcast.
• No mailbox function in the remote machine. (Mailbox type by FX)
Ver.1.2 09/2012 035-xxx FIP

2-413
035-xxx FIP 2-414 Ver.1.2
[Corrective Actions] • When receiving G3 image information, the system did not detect EOL within 13sec (Default).
Repeat the operation. [Detection Conditions]
If the problem persists, perform the following procedure to repair it. • At PHASE-C, EOL cannot be received within 10sec. Sending machine failure. Poor line quality. SC
OF-14 FAX Card Fail Board (modem) failure. NCU Board failure.
• The system did not detect a normal line within 1min after it started to receive G3 image information.
• While receiving G3 image information, the system did not detect EOL within 13sec (Default).
035-726 PhaseC cannot receive-10 secs
[Error Type]
Job Fail
[Fault Content] OF-14 FAX Card Fail
At PHASE-C, training cannot be received within 10sec.
035-729 Carrier Down Detected
At PHASE-C, training cannot be received within 10sec. Poor line quality. SC Board (modem) failure.
NCU Board failure. [Error Type]
Repeat the operation. [Fault Content]
If the problem persists, perform the following procedure to repair it. Carrier broken.
Carrier broken. While receiving the image information, T2 timeout occurred after the carrier was bro-
ken. Dropout occurred.
035-727 50% Error during G3 Receive
[Error Type]
Job Fail
• PHASE-C error exceeded the limit.
• While receiving G3 image information, 50% or more decode error occurred when 148mm was
received. 035-730 No CS with Phase-C High Speed
• PHASE-C error exceeded the limit. Poor line quality. SC Board (modem) failure. NCU Board failure. Job Fail
• While receiving G3 image information, 50% or more decode error occurred when 148mm was [Fault Content]
received. • At PHASE-C, CS has not come from a high-speed modem.
[Corrective Actions] • The CS of the modem did not turn ON as a response to the RS request at command sending opera-
Repeat the operation. tion.
If the problem persists, perform the following procedure to repair it. • The CS of the modem did not turn ON as a response to the RS request during training at high
speed.
OF-14 FAX Card Fail
• HDLC frame sending error
035-728 C EOL cannot receive in 10 sec
• At PHASE-C, CS has not come from a high-speed modem. SC Board (modem) failure.
[Error Type] • The CS of the modem did not turn ON as a response to the RS request at command sending opera-
Job Fail tion.
[Fault Content] • The CS of the modem did not turn ON as a response to the RS request during training at high
• At PHASE-C, EOL cannot be received within 10sec. speed.
• The system did not detect a normal line within 1min after it started to receive G3 image information. • HDLC frame sending error
[Corrective Actions] • HDLC frame sending error
If the problem persists, perform the following procedure to repair it. Repeat the operation.
OF-14 FAX Card Fail If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail
035-731 Fax V.8 Error
[Error Type] 035-734 Polling ERR at Remote Step V8
• V.8 Parameter N.G [Fault Content]
• V.8 error. No document for polling at remote Step V.8.
• V.8 Parameter N.G There was no document for polling at the remote machine at Step V.8. Polling send operation error
• V.8 error. in the remote machine.
Repeat the operation. Repeat the operation.
035-732 Fax V.34 PCH CD Off 035-735 No Doc. in Polling Box Step V8
Job Fail Job Fail
V.34 P-CH CD OFF Polling was requested when there was no document for polling in Step V.8.
V.34 P-CH CD OFF Polling was requested when there was no document for polling in V.8 procedure. Remote machine
operation error, self terminal polling send setting error.
OF-14 FAX Card Fail
OF-14 FAX Card Fail
035-733 Fax V.34 C/PCH CS None

035-736 No reply DCN after sending CTC
[Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
• V.34 C/P-CH CS None
[Fault Content]
• No response to the CTC sent, or DCN was received.
• HDLC frame sending error
• V.34 C/P-CH CS None
Ver.1.2 09/2012 035-xxx FIP

2-415
035-xxx FIP 2-416 Ver.1.2
[Detection Conditions] 035-739 Fax T5 Timeout

• No response to the CTC sent, or DCS was received. Poor line quality. SC Board (modem) failure. [Error Type]
NCU Board failure.
Job Fail
[Fault Content]
• 15sec passed without MCF.
• T5 timeout.
OF-14 FAX Card Fail
• T5sec has passed without MCF. Remote machine failure.
• T5 timeout.
035-737 No reply DCN after sending EOR
• No response to the EOR sent, or DCN was received.
• CTC/EOR resending exceeded the limit.
035-740 Sending stopped after EOR Send
[Error Type]
Job Fail
• No response to the EOR sent, or DCN received. Poor line quality. SC Board (modem) failure. NCU
Board failure. [Fault Content]
• CTC/EOR resending exceeded the limit. • Sending was aborted after EOR was sent.
• DCN was received. • EOR-Q was sent at ECM sending.
Repeat the operation. • Sending was aborted after EOR was sent. Poor line quality. SC (modem) Board. NCU Board failure.
If the problem persists, perform the following procedure to repair it. • EOR-Q was sent at ECM sending.
035-738 No reply DCN after sending RR If the problem persists, perform the following procedure to repair it.
OF-14 FAX Card Fail
[Error Type]
Job Fail
[Fault Content] 035-741 ECM Phase C Flag Timeout
• No response to the RR sent, or DCN was received at RR. [Error Type]
• DCN was received. Job Fail
• No response to the RR sent, or DCN received at RR. Remote machine failure. • ECM PHASE-C Flag Timer Timeout [ECM]
• DCN was received. • Timeout between the frames in ECM.
Repeat the operation. • ECM PHASE-C Flag Timer Timeout [ECM]
If the problem persists, perform the following procedure to repair it. • Timeout between the frames in ECM. Timeout between the data frames.
OF-14 FAX Card Fail 035-745 PTX has no SEP capability
[Error Type]
035-742 EOR Send or Receive Job Fail
Job Fail The PTX machine does not support the SEP function.
• Responded with ERR [ECM] after ECM EOR was sent. The PTX machine does not support the SEP function.
• EOR-Q was received when ECM was received. [Corrective Actions]
• Responded with ERR [ECM] after ECM EOR was sent. Poor line quality. If the problem persists, perform the following procedure to repair it.
• EOR-Q was received when ECM was received. OF-14 FAX Card Fail
Repeat the operation. 035-746 Busy-Cannot detect dial tone
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
035-743 Remote cannot receive SUB. • Busy
[Error Type] • The system could not detect dial tone before dialing. DT1 was not detected.
Job Fail • Busy tone was detected before dialing. BT1 was detected.
[Fault Content] • Busy tone was detected before dialing. BT2 was detected.
The receiving terminal does not support the SUB function. • Congestion tone was detected before dialing. Switch Board was busy. CT1 was detected.
[Detection Conditions] • Congestion tone was detected before dialing. CT2 was detected.
The receiving terminal does not support the SUB function. • The system could not detect dial tone during dialing (=). DT1 was not detected.
[Corrective Actions] This could happen when an external line was used with 0 signal sent from the PBX.
Repeat the operation. • Busy tone was detected during dialing (=). BT1 was detected.
If the problem persists, perform the following procedure to repair it. • Busy tone was detected during dialing (=). BT2 was detected.
OF-14 FAX Card Fail • Congestion tone was detected during dialing (=). CT1 was detected.
• Congestion tone was detected during dialing (=). CT2 was detected.
• The system could not detect 2nd dial tone during dialing (==). DT2 was not detected.
035-744 Remote cannot receive password • Busy tone was detected during dialing (==). BT1 was detected.
[Error Type] • Busy tone was detected during dialing (==). BT2 was detected.
Job Fail • Congestion tone was detected during dialing (==). CT1 was detected.
[Fault Content] • Congestion tone was detected during dialing (==). CT2 was detected.
The receiving terminal does not support the PWD function. • The system could not detect 3rd dial tone during dialing (====). DT3 was not detected.
[Detection Conditions] • Busy tone was detected during dialing (===). BT1 was detected.
The receiving terminal does not support the PWD function. • Busy tone was detected during dialing (===). BT2 was detected.
[Corrective Actions] • Congestion tone was detected during dialing (===). CT1 was detected.
Repeat the operation. • Congestion tone was detected during dialing (===). CT2 was detected.
If the problem persists, perform the following procedure to repair it. • Busy tone was detected after dialing. BT1 was detected.
OF-14 FAX Card Fail • Busy tone was detected after dialing. BT2 was detected.
Ver.1.2 09/2012 035-xxx FIP

2-417
035-xxx FIP 2-418 Ver.1.2
• Congestion tone was detected after dialing. CT1 was detected. • Check the call conditions of the external line (’0’ call).
• Congestion tone was detected after dialing. CT2 was detected. If the problem persists, perform the following procedure to repair it.
• The system could not detect dial tone before dialing. (PBX) DT was not detected. OF-14 FAX Card Fail
• Busy tone was detected before dialing. (PBX) BT was not detected.
• Congestion tone was detected before dialing. (PBX) CT was detected. 035-747 Abort while dialing
• Busy tone was detected after dialing. (PBX) BT was not detected.
[Error Type]
• Congestion tone was detected after dialing. (PBX) CT was detected.
Job Fail
[Fault Content]
• Busy. Dial tone was not detected. Busy tone was detected. Time exceeded by 35sec.
Aborted during dialing (Operation was aborted with the Stop button.)
• The system could not detect dial tone before dialing. DT1 was not detected.
• Busy tone was detected before dialing. BT1 was detected.
Aborted during dialing (Operation was aborted with the Stop button.)
• Busy tone was detected before dialing. BT2 was detected.
• Congestion tone was detected before dialing. Switch Board was busy. CT1 was detected. [Corrective Actions]
• Congestion tone was detected before dialing. CT2 was detected. Repeat the operation.
• The system could not detect dial tone during dialing ( = ). DT1 was not detected.
This could happen when an external line was used with 0 signal sent from the PBX. 035-748 Abort during transmission
• Busy tone was detected during dialing (=). BT1 was detected. [Error Type]
• Busy tone was detected during dialing (=). BT2 was detected. Job Fail
[Fault Content]
Aborted during transmission (Operation was aborted with the Stop button.)
• The system could not detect 2nd dial tone during dialing (==). DT2 was not detected.
• Busy tone was detected during dialing (==). BT1 was detected.
Aborted during transmission (Operation was aborted with the Stop button.)
• Busy tone was detected during dialing (==). BT2 was detected.
• Congestion tone was detected during dialing (==). CT1 was detected. [Corrective Actions]
• Congestion tone was detected during dialing (==). CT2 was detected. Repeat the operation.
• The system could not detect 3rd dial tone during dialing (====). DT3 was not detected.
• Busy tone was detected during dialing (===). BT1 was detected. 035-749 No reply from remote station
• Busy tone was detected during dialing (===). BT2 was detected. [Error Type]
• Congestion tone was detected during dialing (===). CT1 was detected. Job Fail
• Congestion tone was detected during dialing (===). CT2 was detected.
[Fault Content]
• Busy tone was detected after dialing. BT1 was detected.
• Busy with no response (Redial exceeded limit)
• Busy tone was detected after dialing. BT2 was detected.
• The remote machine did not respond after dialing.
• Congestion tone was detected after dialing. CT1 was detected.
• Congestion tone was detected after dialing. CT2 was detected.
• Busy with no response (Redial exceeded limit)
• The system could not detect dial tone before dialing. (PBX) DT was not detected.
• The remote machine did not respond after dialing. CED and DIS were not detected.
• Busy tone was detected before dialing. (PBX) BT was not detected.
• Congestion tone was detected before dialing. (PBX) CT was detected. [Corrective Actions]
• Busy tone was detected after dialing. (PBX) BT was not detected. Repeat the operation.
• Congestion tone was detected after dialing. (PBX) CT was detected. If the problem persists, perform the following procedure to repair it.
• Check the Switch Board.
• Check the circuit condition. 035-750 Power Off during transmission
Job Fail This occurs when receiving Fax of 999 sheets or more. Image information memory full (file full,
[Fault Content] append record error)
An error due to Power OFF during transmission. [Corrective Actions]

[Detection Conditions] This occurs when receiving 999 sheets or more. Ask the sender to separate the document into sev-
eral batches for sending.
An error due to Power OFF during transmission. The power has turned OFF. System reset has
occurred.
[Corrective Actions] 035-754 File management memory full
Check the self-terminal status and line status, then perform the operation again. If the problem per- [Error Type]
sists, proceed to the following procedure to repair it, Job Fail
File Management Area Full
035-751 Doc. send operation canceled [Detection Conditions]
[Error Type] File Management Area Full
[Fault Content] Turn the power OFF then ON.
The Stop key was pressed when a document was being sent. If the problem persists, check the SW version and upgrade it to the latest version.
[Detection Conditions] If the problem still persists, perform the following procedure to repair it.
The Stop key was pressed when a document was being sent. OF-14 Fax Card Fail
Repeat the operation. 035-755 File Add Page Error
[Error Type]
035-752 No. of Job Restriction Error Job Fail
Job Fail File Append Record Error
No. of Jobs Restricted Error File Append Record Error
No. of Jobs Restricted Error Turn the power OFF then ON.
OF-14 Fax Card Fail
OF-14 FAX Card Fail
035-756 Cannot add page
035-753 Fax Memory Full [Error Type]

[Fault Content] No additional file
Image information memory full (file full, append record error)
Ver.1.2 09/2012 035-xxx FIP

2-419
035-xxx FIP 2-420 Ver.1.2

No additional file No appropriate job when the transmission reservation was cleared.
Turn the power OFF then ON. Turn the power OFF then ON.
If the problem persists, check the SW version and upgrade it to the latest version. If the problem persists, check the SW version and upgrade it to the latest version.
If the problem still persists, perform the following procedure to repair it. If the problem still persists, perform the following procedure to repair it.
OF-14 Fax Card Fail OF-14 Fax Card Fail
035-757 No Receive Page 035-760 File common processing error

Job Fail Job Fail
No received page • Invalid File
[Detection Conditions] • File error - Timeout occurred during COMM file access.
No received page Or, the File Handler did not send an error code when an error has occurred.
Turn the power OFF then ON. • Invalid File
If the problem persists, check the SW version and upgrade it to the latest version. • File error - Timeout occurred during COMM file access.
If the problem still persists, perform the following procedure to repair it. Or, the File Handler did not send an error code when an error has occurred.
OF-14 Fax Card Fail [Corrective Actions]
035-758 No specified file or page If the problem persists, check the SW version and upgrade it to the latest version.
[Error Type]
OF-14 Fax Card Fail
Job Fail
[Fault Content]
No specifed file or page.
035-761 File other processing error
Job Fail
No specifed file or page.
Turn the power OFF then ON. Other File Errors
If the problem persists, check the SW version and upgrade it to the latest version. [Detection Conditions]
If the problem still persists, perform the following procedure to repair it. Other File Errors
OF-14 Fax Card Fail [Corrective Actions]
035-759 No specified job If the problem persists, check the SW version and upgrade it to the latest version.
[Error Type]
OF-14 Fax Card Fail
Job Fail
[Fault Content]
No appropriate job when the transmission reservation was cleared.
035-762 Line cut during ISDN
[Error Type]
Job Fail
[Fault Content]
• Line was cut off when establishing link.
• The line has been cut off during transmission. (Error only for ISDN)
• Line was cut off when establishing link.
• The line has been cut off during transmission. (Error only for ISDN)
OF-14 FAX Card Fail
Ver.1.2 09/2012 035-xxx FIP

2-421
035-xxx FIP 2-422 Ver.1.2
036-500 Illegal PDRP Parameter [Fault Content]
[Error Type] RDCLP Parameter Error

[Fault Content] RDCLP Parameter Error
RDRP Parameter Error [Corrective Actions]

RDRP Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-504 Illegal RDGR Parameter
Job Fail
036-501 Illegal RDPBP Parameter [Fault Content]
[Error Type] RDGR Parameter Error

[Fault Content] RDGR Parameter Error
RDPBP Parameter Error [Corrective Actions]
RDPBP Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-505 Undefined response
Job Fail
036-502 Illegal RDPBN Parameter [Fault Content]
[Error Type] Undefined Response

[Fault Content] Undefined Response
RDPBN Parameter Error [Corrective Actions]

RDPBN Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-506 Not negotiable
Job Fail
036-503 Illegal RDCLP Parameter [Fault Content]
[Error Type] Negotiation Not Allowed
Job Fail
Ver.1.2 09/2012 036-xxx FIP

2-423
036-xxx FIP 2-424 Ver.1.2

Negotiation Not Allowed Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-510 RDGR Receive
[Error Type]
036-507 RDPBP Receive at full capacity Job Fail
Job Fail RDGR Receive
RDPBP Receive (receive at full capacity), remote terminal runs out of paper etc. RDGR Receive
RDPBP Receive (receive at full capacity), remote terminal runs out of paper etc. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-511 Illegal procedure 1551
[Error Type]
036-508 RDPBN Receive Terminal Error Job Fail
Job Fail Illegal procedure 1551
RDPBN Receive (Error at Terminal) Illegal Procedure
RDPBN Receive (Error at Terminal) Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-512 Illegal CDS Parameter
[Error Type]
036-509 RDPBN Receive Others Job Fail
Job Fail CDS Parameter Error
RDPBN Receive (Others) CDS Parameter Error
RDPBN Receive (Others) Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
036-513 Illegal CDC Parameter [Fault Content]
[Error Type] CDR Parameter Error

[Fault Content] CDR Parameter Error
CDC Parameter Error [Corrective Actions]

CDC Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-517 Illegal CDPB Parameter
Job Fail
036-514 Illegal CDE Parameter [Fault Content]
[Error Type] CDPB Parameter Error

[Fault Content] CDPB Parameter Error
CDE Parameter Error [Corrective Actions]
CDE Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-518 Illegal CDCL Parameter
Job Fail
036-515 Illegal CDD Parameter [Fault Content]
[Error Type] CDCL Parameter Error

[Fault Content] CDCL Parameter Error
CDD Parameter Error [Corrective Actions]

CDD Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-519 Undefined Command
Job Fail
036-516 Illegal CDR Parameter [Fault Content]
[Error Type] Undefined Command
Job Fail
Ver.1.2 09/2012 036-xxx FIP

2-425
036-xxx FIP 2-426 Ver.1.2

Undefined Command Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-523 Other than above CDD receive
[Error Type]
036-520 Not Negotiable CDS Receive Job Fail
Job Fail • CDD Receive (Other than the above)
[Fault Content] • (G4) Received activity rejection from session (CDD)
Negotiation Not Allowed (CDS Receive when FAX functions are incompatible) [Detection Conditions]
[Detection Conditions] • CDD Receive (Other than the above)
Negotiation Not Allowed (CDS Receive when FAX functions are incompatible) • (G4) Received activity rejection from session. (CDD)
036-521 Not Negotiable CDC Receive 036-524 CDR Receive Terminal Error
Job Fail Job Fail
Negotiation Not Allowed (CDC Receive when FAX functions are not compatible) • CDR Receive (Error at terminal)
[Detection Conditions] • (G4) Received activity interruption from session. (CDR)
Negotiation Not Allowed (CDC Receive when FAX functions are not compatible) [Detection Conditions]
[Corrective Actions] • CDR Receive (Error at Terminal)
• (G4) Received activity interruption from session. (CDR)
persists, proceed to the following and repair it. [Corrective Actions]
OF-14 FAX Card Fail Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
036-522 CDD Receive Terminal Error
[Error Type]
Job Fail
036-525 Other than above CDR receive
Job Fail
• CDD Receive (Error at Terminal)
• (G4) Received activity rejection from session. (CDD) [Fault Content]
[Detection Conditions] • CDR Receive (Other than the above)
• (G4) Received activity interruption from session. (CDR)
• CDD Receive (Error at Terminal)
• (G4) Received activity rejection from session. (CDD)
• CDR Receive (Other than the above) Check the remote machine settings and line status, then perform the operation again. If the problem
• (G4) Received activity interruption from session. (CDR) persists, proceed to the following and repair it.
persists, proceed to the following and repair it. 036-529 Illegal CDUI (Monitor Doc.)
Job Fail
036-526 Illegal CDUI (Normal Doc.) [Fault Content]
[Error Type] CDUI Parameter Error (Monitor Document)
[Fault Content] CDUI Parameter Error (Monitor Document)
CDUI Parameter Error (Normal Document) [Corrective Actions]
CDUI Parameter Error (Normal Document) persists, proceed to the following and repair it.
persists, proceed to the following and repair it. 036-530 CDSReceive-Illegal Document
Job Fail
036-527 Illegal CDUI (Operator Doc.) [Fault Content]
[Error Type] CDS (control document) Receive occurred when the receiver and sender of an illegal document do
Job Fail not match.
CDUI Parameter Error (Operator Document) CDS (control document) Receive occurred when the receiver and sender of an illegal document do
not match.
CDUI Parameter Error (Operator Document)
OF-14 FAX Card Fail
OF-14 FAX Card Fail
036-531 DMA channel 1 illegal closing
036-528 Illegal CDUI (Control Doc.) [Error Type]
Job Fail
[Error Type]
Job Fail
[Fault Content]
• DMA Channel 1 was abnormally terminated.
[Fault Content]
• (G4) Presentation received an illegal event.
CDUI Parameter Error (Control Document)
• DMA Channel 1 was abnormally terminated.
CDUI Parameter Error (Control Document)
Ver.1.2 09/2012 036-xxx FIP

2-427
036-xxx FIP 2-428 Ver.1.2
• (G4) Presentation received an illegal event. [Detection Conditions]

[Corrective Actions] • Decoding error occurred in data conversion.
Check the remote machine settings and line status, then perform the operation again. If the problem • (G4) Presentation received an illegal event.
OF-14 FAX Card Fail
036-532 DMA channel 2 illegal closing OF-14 FAX Card Fail
[Error Type]
Job Fail 036-535 White Line Transfer Error (Compress)
• DMA Channel 2 was abnormally terminated. Job Fail
• (G4) Presentation received an illegal event. [Fault Content]
[Detection Conditions] • White line transfer to encoded DICEP error occurred in data conversion.
• DMA Channel 2 was abnormally terminated. • (G4) Presentation received an illegal event.
[Corrective Actions] White line transfer to encoded DICEP error occurred in data conversion.
Check the remote machine settings and line status, then perform the operation again. If the problem [Corrective Actions]
OF-14 FAX Card Fail persists, proceed to the following and repair it.
OF-14 FAX Card Fail
036-533 Cannot convert resources
[Error Type] 036-536 White Line Transfer Error (Decomp)
• Resources for converting data cannot be obtained. [Fault Content]
• (G4) Presentation received an illegal event. • White line transfer to decoded DICEP error occurred in data conversion.
[Detection Conditions] • (G4) Presentation received an illegal event.
• Resources for converting data cannot be obtained. [Detection Conditions]
• (G4) Presentation received an illegal event. • White line transfer to decoded DICEP error occurred in data conversion.
[Corrective Actions] • (G4) Presentation received an illegal event.
OF-14 FAX Card Fail
036-534 Decode Error in Data Convert
[Error Type] 036-537 No RTC during data convert
• Decoding error occurred in data conversion. [Fault Content]
• (G4) Presentation received an illegal event. • RTC was not detected in data conversion.
[Detection Conditions] TU (Text Unit) Analysis Error
• RTC was not detected in data conversion. [Corrective Actions]
• (G4) Presentation received an illegal event. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-541 Page boundary without TU
[Error Type]
036-538 Doc. descriptor analysis error Job Fail
Job Fail Received page boundary without TU.
DD (Document Descriptor) Analysis Error Received page boundary without TU.
DD (Document Descriptor) Analysis Error Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-542 Relay Broadcast error in G4
[Error Type]
036-539 Page Descriptor Analysis Error Job Fail
Job Fail (G4) Relay Broadcast instruction error occurred in session.
PD (Page Descriptor) Analysis Error (G4) Relay Broadcast instruction error occurred in session.
PD (Page Descriptor) Analysis Error Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-550 Downloader Fail
[Error Type]
036-540 Text Unit Analysis Error Job Fail
Job Fail An error has occurred during the process of writing data to the FaxG4-ROM. (During DLD method)
TU (Text Unit) Analysis Error An error was detected when writing data to the FaxG4-ROM
Ver.1.2 09/2012 036-xxx FIP

2-429
036-xxx FIP 2-430 Ver.1.2
[Corrective Actions] 036-703 Monitor/Unnumbered frame error

Retry job. If retry failed, replace the FaxG4-ROM and perform VerUP operation on the DLD method [Error Type]
again.
Job Fail
[Fault Content]
036-700 G4 Communication Error Monitor/Unnumbered Frame Error
Job Fail
Monitor/Unnumbered Frame Error
G4 Communication Error Check the remote machine settings and line status, then perform the operation again. If the problem
G4 Communication Error OF-14 FAX Card Fail
Check the remote machine settings and line status, then perform the operation again. If the problem 036-704 Undefined Command/Response 1104
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
036-701 Receiving variable N(R) error Undefined Command/Response
Job Fail
Undefined Command/Response
Receive Status Variable N (R) Error
Receive Status Variable N (R) Error OF-14 FAX Card Fail
Check the remote machine settings and line status, then perform the operation again. If the problem 036-705 N2 timeout of Receive Timer
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
036-702 Info frame size exceeded (NI) Receive Confirmation Timer - Consecutive Timeout (N2 times timeout)
Job Fail
Receive Confirmation Timer - Consecutive Timeout (N2 times timeout)
Information frame size exceeded the limit (NI over).
Information frame size exceeded the limit (NI over). OF-14 FAX Card Fail
Check the remote machine settings and line status, then perform the operation again. If the problem 036-706 SABM Wait Timeout in G4
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content] 036-709 DISC receive before link close
• SABM Wait Timeout [Error Type]
• (G4) Data link cannot be connected.
Job Fail
• SABM Wait Timeout Link was force-closed (when DISC was received before the session).
[Corrective Actions] Link was force-closed (when DISC was received before the session).
OF-14 FAX Card Fail
OF-14 FAX Card Fail
036-707 UA wait Timeout in G4
[Error Type] 036-710 FRMR Receive (Z=1)
Job Fail
[Error Type]
• UA Wait Timeout
[Fault Content]
FRMR Receive (Z=1)
• UA Wait Timeout
FRMR Receive (Z=1)
OF-14 FAX Card Fail
OF-14 FAX Card Fail
036-711 FRMR Receive (Y=1)

036-708 Cannot establish link in G4
[Error Type]
[Error Type]
Job Fail
Job Fail
[Fault Content]
[Fault Content]
FRMR Receive (Y=1)
• Cannot Establish Link
• (G4) Data link cannot be established.
FRMR Receive (Y=1)
• Cannot Establish Link
• (G4) Data link cannot be established. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-712 FRMR received (Z=1) W=1
[Error Type]
Job Fail
Ver.1.2 09/2012 036-xxx FIP

2-431
036-xxx FIP 2-432 Ver.1.2

FRMR Receive (X=1) W=1 Included • Line Open Timeout (Including No HDLC Flag)
[Detection Conditions] • (G4) Flag cannot be received for 4sec or more.
FRMR Receive (X=1) W=1 Included [Corrective Actions]
[Corrective Actions] Check the remote machine settings and line status, then perform the operation again. If the problem
Check the remote machine settings and line status, then perform the operation again. If the problem persists, proceed to the following and repair it.
persists, proceed to the following and repair it. OF-14 FAX Card Fail
OF-14 FAX Card Fail
036-716 Wrong LSI Send (Busy Timeout)
036-713 FRMR Receive (W=1) [Error Type]
[Fault Content] LSI Send Error (Sending Busy, Timeout)
ERMR Receive (W=1) [Detection Conditions]
[Detection Conditions] LSI Send Error (Sending Busy, Timeout)
ERMR Receive (W=1) [Corrective Actions]
OF-14 FAX Card Fail
036-717 Abnormal LSI operation
036-714 Global Address Receive [Error Type]
[Fault Content] LSI Operation Error
Global Address Receive [Detection Conditions]
[Detection Conditions] LSI Operation Error
Global Address Receive [Corrective Actions]
OF-14 FAX Card Fail
036-718 Disconnection Notice Timeout
036-715 Line Open Timeout in G4 [Error Type]
[Fault Content] Disconnection Notice Timeout (10sec)
• Line Open Timeout (Including No HDLC Flag) [Detection Conditions]
• (G4) Flag cannot be received for 4sec or more. Disconnection Notice Timeout (10sec)
persists, proceed to the following and repair it. 036-722 Call cut during flag detect
OF-14 FAX Card Fail
[Error Type]
Job Fail
036-719 C Line On but I Line Off [Fault Content]
[Error Type] Call was cut off during remote flag detection.
[Fault Content] Call was cut off during remote flag detection.
Though Line C was turned ON, Line I was not turned ON. [Corrective Actions]
Though Line C was turned ON, Line I was not turned ON. persists, proceed to the following and repair it.
persists, proceed to the following and repair it. 036-723 Call cut while awaiting UA
OF-14 FAX Card Fail
[Error Type]
Job Fail
036-720 C Line Off but I Line On [Fault Content]
[Error Type] After SABM was sent, call was cut off when waiting for UA.
[Fault Content] After SABM was sent, call was cut off when waiting for UA.
Though Line C was turned OFF, Line I was not turned OFF. [Corrective Actions]
Though Line C was turned OFF, Line I was not turned OFF. persists, proceed to the following and repair it.
persists, proceed to the following and repair it. 036-724 Call cut while awaiting SABM
OF-14 FAX Card Fail
[Error Type]
Job Fail
036-721 I Line Off during Transmission [Fault Content]
[Error Type] Call was cut off when waiting for SABM.
[Fault Content] Call was cut off when waiting for SABM.
Line I was turned OFF during transmission. [Corrective Actions]
Line I was turned OFF during transmission. persists, proceed to the following and repair it.
persists, proceed to the following and repair it. 036-725 Disc received before session
Ver.1.2 09/2012 036-xxx FIP
2-433
036-xxx FIP 2-434 Ver.1.2

Job Fail Job Fail
DISC was received before session. • CN Packet Parameter Error
[Detection Conditions] • (G4) Other network errors.
DISC was received before session. [Detection Conditions]
[Corrective Actions] • CN Packet Parameter Error
Check the remote machine settings and line status, then perform the operation again. If the problem • (G4) Other network errors.
036-726 Illegal header received OF-14 FAX Card Fail
[Error Type]
Job Fail 036-729 Illegal parameter of DT packet
• Illegal Header Receive (Line Switching), Illegal Procedure (Packet Switching) Job Fail
• (G4) Other network errors. [Fault Content]
[Detection Conditions] • DT Packet Parameter Error
• Illegal Header Receive (Line Switching), Illegal Procedure (Packet Switching) • (G4) Other network errors.
• (G4) Other network errors. [Detection Conditions]
[Corrective Actions] • DT Packet Parameter Error
036-727 Illegal parameter of CC packet OF-14 FAX Card Fail
[Error Type]
Job Fail 036-730 Illegal parameter of RI packet
• CC Packet Parameter Error Job Fail
[Detection Conditions] • RI Packet Parameter Error
• CC Packet Parameter Error • (G4) Other network errors.
• (G4) Other network errors. [Detection Conditions]
[Corrective Actions] • RI Packet Parameter Error
036-728 Illegal parameter of CN packet OF-14 FAX Card Fail
036-731 Illegal parameter of IT packet Check the remote machine settings and line status, then perform the operation again. If the problem
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
• IT Packet Parameter Error
036-734 Undefined Packet Received
• (G4) Other network errors. [Error Type]
• IT Packet Parameter Error [Fault Content]

• (G4) Other network errors. • Undefined Packet Receive
[Corrective Actions] • (G4) Other network errors.
Check the remote machine settings and line status, then perform the operation again. If the problem [Detection Conditions]
persists, proceed to the following and repair it. • Undefined Packet Receive
OF-14 FAX Card Fail • (G4) Other network errors.
036-732 Illegal parameter of CI packet Check the remote machine settings and line status, then perform the operation again. If the problem
[Error Type]
OF-14 FAX Card Fail
Job Fail
[Fault Content]
• CI Packet Parameter Error
036-735 CC Wait Timeout
• (G4) Other network errors. [Error Type]
• CI Packet Parameter Error [Fault Content]

• (G4) Other network errors. CC Wait Timeout
Check the remote machine settings and line status, then perform the operation again. If the problem CC Wait Timeout
036-733 Illegal parameter of CF packet OF-14 FAX Card Fail
[Error Type]
Job Fail 036-736 CF Wait Timeout
• CF Packet Parameter Error Job Fail
[Detection Conditions] CF Wait Timeout
• CF Packet Parameter Error [Detection Conditions]
• (G4) Other network errors. CF Wait Timeout
Ver.1.2 09/2012 036-xxx FIP

2-435
036-xxx FIP 2-436 Ver.1.2

036-737 CI received before G4 session 036-740 Busy Timeout

Job Fail Job Fail
• CI Receive (Before the session ended) Busy Timeout
• (G4) A cut off request packet was received from the remote machine. [Detection Conditions]
[Detection Conditions] Busy Timeout
• CI Receive (Before the session ended) [Corrective Actions]
• (G4) A cut off request packet was received from the remote machine. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-741 SI received in transmission
[Error Type]
036-738 DT Packet P(S ), P(R ) Error Job Fail
Job Fail • SI Receive (In transmission)
[Fault Content] • (G4) An unexpected restart packet was received.
DT Packet P (S) and P (R) errors occurred. [Detection Conditions]
[Detection Conditions] • SI Receive (In transmission)
DT Packet P (S) and P (R) errors occurred. • (G4) An unexpected restart packet was received.
036-739 RR, RNR Packet P(S) Error 036-742 SF received in transmission

Job Fail Job Fail
RR and RNR packet P (S) errors occurred. • SF Receive (In transmission)
[Detection Conditions] • (G4) An unexpected restart packet was received.
RR and RNR packet P (S) errors occurred. [Detection Conditions]
• SF Receive (In transmission)
• (G4) An unexpected restart packet was received.
[Corrective Actions] • (G4) Network timer timed out.
persists, proceed to the following and repair it. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
036-743 DT Packet D Bit Error
[Error Type] 036-746 G4 Data Link Disconnect Notice Timeout
D Bit error occurred in DT packet. [Fault Content]
[Detection Conditions] • Disconnection Notice Timeout (10sec)
D Bit error occurred in DT packet. • (G4) Data Link Failure
Check the remote machine settings and line status, then perform the operation again. If the problem • Disconnection Notice Timeout (10sec)
persists, proceed to the following and repair it. • (G4) Data Link Failure
036-744 G4 Wait for Reply Timeout persists, proceed to the following and repair it.
OF-14 FAX Card Fail
[Error Type]
Job Fail
[Fault Content] 036-747 Fast select response received
• Reply Timeout [Error Type]
• (G4) Network timer timed out. Job Fail
• Reply Timeout Fast Select that limits responses received.
• (G4) Network timer timed out. [Detection Conditions]
[Corrective Actions] Fast Select that limits responses received.
persists, proceed to the following and repair it. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
036-745 G4 CN Wait Timeout
[Error Type] 036-748 Receive remote charge request
• CN Wait Timeout [Fault Content]
• (G4) Network timer timed out. Receive Remote Charge Request
• CN Wait Timeout Receive Remote Charge Request
Ver.1.2 09/2012 036-xxx FIP

2-437
036-xxx FIP 2-438 Ver.1.2
[Corrective Actions] 036-752 Illegal TCR Parameter

Check the remote machine settings and line status, then perform the operation again. If the problem [Error Type]
Job Fail
OF-14 FAX Card Fail
[Fault Content]
Parameter error occurred in TCR.
036-749 Abnormal LCGN
[Error Type] Parameter error occurred in TCR.
Job Fail
LCGN Error persists, proceed to the following and repair it.
LCGN Error
[Corrective Actions] 036-753 Illegal TCC Parameter
Job Fail
OF-14 FAX Card Fail
[Fault Content]
Parameter error occurred in TCC.
036-750 Illegal procedure 1301
[Error Type] Parameter error occurred in TCC.
Job Fail
Illegal Procedure 1301 persists, proceed to the following and repair it.
Illegal Procedure
[Corrective Actions] 036-754 Illegal TBR Parameter
Job Fail
OF-14 FAX Card Fail
[Fault Content]
Parameter error occurred in TBR.
036-751 Illegal TCA Parameter
[Error Type] Parameter error occurred in TBR.
Job Fail
Parameter error occurred in TCA. persists, proceed to the following and repair it.
Parameter error occurred in TCA.
[Corrective Actions] 036-755 Illegal TDT Parameter
Job Fail
OF-14 FAX Card Fail
Parameter error occurred in TDT. TCR Wait Timeout
Parameter error occurred in TDT. Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-759 TCC Wait Timeout
[Error Type]
036-756 Undefined transport block Job Fail
Job Fail TCC Receive
Undefined Transport Block Receive TCC Receive
Undefined Transport Block Receive Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-760 TBR Wait Timeout
[Error Type]
036-757 TCA Wait Timeout Job Fail
Job Fail TBR Receive
TCA Wait Timeout TBR Receive
TCA Wait Timeout Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-761 TDT block size error
[Error Type]
036-758 TCR Wait Timeout Job Fail
Job Fail TDT Block Size Error
TCR Wait Timeout TDT Block Size Error
Ver.1.2 09/2012 036-xxx FIP

2-439
036-xxx FIP 2-440 Ver.1.2

036-762 G4 NetWork Disconnect Notice Timeout 036-765 Illegal CSE Parameter

Job Fail Job Fail
• Disconnection Notice Timeout (10sec) CSE Parameter Error
• (G4) Network Failure [Detection Conditions]
[Detection Conditions] CSE Parameter Error
• Disconnection Notice Timeout (10sec) [Corrective Actions]
• (G4) Network Failure Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-766 Illegal CSA Parameter
[Error Type]
036-763 Illegal procedure 1401 Job Fail
Job Fail CSA Parameter Error
Illegal Procedure 1401 CSA Parameter Error
Illegal Procedure Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail 036-767 Illegal CSUI Parameter
[Error Type]
036-764 Illegal CSS Parameter Job Fail
Job Fail CSUI Parameter Error
CSS Parameter Error CSUI Parameter Error
CSS Parameter Error Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
036-768 Illegal CSCC Parameter [Fault Content]
[Error Type] RSEP Parameter Error

[Fault Content] RSEP Parameter Error
CSCC Parameter Error [Corrective Actions]

CSCC Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-772 Illegal RSAP Parameter
Job Fail
036-769 Illegal RSSP Parameter [Fault Content]
[Error Type] RSAP Parameter Error

[Fault Content] RSAP Parameter Error
RSSP Parameter Error [Corrective Actions]
RSSP Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-773 Illegal RSUI Parameter
Job Fail
036-770 Illegal RSSN Parameter [Fault Content]
[Error Type] RSUI Parameter Error

[Fault Content] RSUI Parameter Error
RSSN Parameter Error [Corrective Actions]

RSSN Parameter Error
OF-14 FAX Card Fail
persists, proceed to the following and repair it. 036-774 Illegal RSCCP Parameter
Job Fail
036-771 Illegal RSEP Parameter [Fault Content]
[Error Type] RSCCP Parameter Error
Job Fail
Ver.1.2 09/2012 036-xxx FIP

2-441
036-xxx FIP 2-442 Ver.1.2

RSCCP Parameter Error Check the remote machine settings and line status, then perform the operation again. If the problem
OF-14 FAX Card Fail
OF-14 FAX Card Fail 036-778 CSA received (wrong terminal)
[Error Type]
036-775 Undefined command/response 1413 Job Fail
Job Fail • CSA Receive (Error at terminal)
[Fault Content] • (G4) Session abortion was received.
Undefined Command/Response [Detection Conditions]
[Detection Conditions] • CSA Receive (Error at terminal)
Undefined Command/Response • (G4) Session abortion was received.
036-776 RSSN Receive 036-779 CSA Receive (Others)

Job Fail Job Fail
• RSSN Receive • CSA Receive (Others)
• (G4) Connection error was received from the session. (RSSN) • (G4) Session abortion was received.
• RSSN Receive • CSA Receive (Others)
• (G4) Connection error was received from the session. (RSSN) • (G4) Session abortion was received.
036-777 G4 Line Disconnect Notice Timeout 036-780 CSS Wait Timeout

Job Fail Job Fail
Disconnection Notice Timeout (10sec) CSS Wait Timeout
Disconnection Notice Timeout (10sec) CSS Wait Timeout
Poor line quality. Poor line quality.
Perform the following procedure to repair the trouble by taking into account that the process method Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status. is different depending on the remote machine and line status.
036-781 RSSP Wait Timeout 036-784 RSCCP Wait Timeout

Job Fail Job Fail
RSSP Wait Timeout RSCCP Wait Timeout
RSSP Wait Timeout RSCCP Wait Timeout
Perform the following procedure to repair the trouble by taking into account that the process method Perform the following procedure to repair the trouble by taking into account that the process method
036-782 RSAP Wait Timeout 036-785 CSUI/RSUI Wait Timeout

Job Fail Job Fail
RSAP Wait Timeout CSUI/RSUI Wait Timeout
RSAP Wait Timeout CSUI/RSUI Wait Timeout
Perform the following procedure to repair the trouble by taking into account that the process method Perform the following procedure to repair the trouble by taking into account that the corrective action
036-783 RSEP Wait Timeout 036-786 Incorrect Password (RSSN)

Job Fail Job Fail
RSEP Wait Timeout ’Incorrect Password’ (RSSN) was returned from the remote machine.
RSEP Wait Timeout ’Incorrect Password’ (RSSN) was returned from the remote machine.
Ver.1.2 09/2012 036-xxx FIP

2-443
036-xxx FIP 2-444 Ver.1.2
[Corrective Actions] Perform the following procedure to repair the trouble by taking into account that the process method
is different depending on the remote machine and line status.
Poor line quality.
OF-11 FAX Job Fail
Perform the following procedure to repair the trouble by taking into account that the process method
OF-11 FAX Job Fail 036-790 Polling rejected by remote
[Error Type]
036-787 Wrong Password-Polling Error for Remote Job Fail
Job Fail RSSP without send rights was received in Poll Receive.
’Incorrect Polling Password’ (RSSP) was returned from the remote machine. RSSP without send rights was received in Poll Receive.
’Incorrect Polling Password’ (RSSP) was returned from the remote machine. 1. Repeat the operation.
[Corrective Actions] 2. Check if the remote machine is ok.
Poor line quality.
Perform the following procedure to repair the trouble by taking into account that the process method 036-791 Set Password-RSSP Received
[Error Type]
OF-11 FAX Job Fail
Job Fail
[Fault Content]
036-788 Poll Send Error at Remote RSSN was sent when setting password.
Job Fail
RSSN was sent when setting password.
’No Poll Send Original’ (RSSP) was returned from the remote machine.
1. Repeat the operation.
[Detection Conditions] 2. Check if the remote machine is ok.
’No Poll Send Original’ (RSSP) was returned from the remote machine.
[Corrective Actions] 036-792 CSE Received after RSSP Send
[Error Type]
OF-11 FAX Job Fail
Job Fail
[Fault Content]
036-789 No Password for RSSP Receive CSE was received after RSSP was sent.
Job Fail
CSE was received after RSSP was sent.
No password for RSSP was received for the CSS PA password entered. Check if the remote machine is ok and repeat the operation. If the problem persists, perform the fol-
[Detection Conditions] lowing procedure to repair it.
No password for RSSP was received for the CSS PA password entered. OF-14 FAX Card Fail
Poor line quality. 036-793 Select communication error
Job Fail
[Fault Content] 036-796 Sent without multiple sets
Selective Transmission Error [Error Type]
Selective Transmission Error [Fault Content]
[Corrective Actions] Normal sending was performed because the remote machine does not support multi-copying.
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the fol- [Detection Conditions]
lowing procedure to repair it.
Normal sending was performed because the remote machine does not support multi-copying.
OF-14 FAX Card Fail
Check if the remote machine is ok and repeat the operation. If the problem persists, perform the fol-
036-794 Line cut during ISDN mode lowing procedure to repair it.
Job Fail
036-797 Illegal procedure 1501
[Fault Content]
[Error Type]
• Calling cut off during ISDN communication
Job Fail
• The ISDN session received an illegal event.
[Fault Content]
Illegal Procedure 1501
• Calling cut off during ISDN communication
• The ISDN session received an illegal event.
Illegal Procedure
Check that the telephone line is installed properly, and then wait for a while before sending again.
If it did not improve, check that the recipient machine is not in memory full/HDD full/maintenance state. If lowing procedure to repair it.
that is the case, send again when the recipient machine is in normal state and check. OF-14 FAX Card Fail

036-798 Illegal RDEP Parameter
Job Fail
036-795 Canceled by remote station [Fault Content]
[Error Type] RDEP Parameter Error
[Fault Content] RDEP Parameter Error
Disconnected because the remote machine does not support multi-copying. [Corrective Actions]
[Detection Conditions] Check if the remote machine is ok and repeat the operation. If the problem persists, perform the fol-
Disconnected because the remote machine does not support multi-copying. lowing procedure to repair it.
lowing procedure to repair it. 036-799 Illegal RDDP Parameter
Ver.1.2 09/2012 036-xxx FIP
2-445
036-xxx FIP 2-446 Ver.1.2
[Error Type]
Job Fail
[Fault Content]
RDDP Parameter Error
RDDP Parameter Error
OF-14 FAX Card Fail
041-500 Write to IOT-ROM error detection (During DLD method)
[Error Type]
Job Fail
[Fault Content]
An error has occurred during the process of writing data to the IOT-ROM. (During DLD method)
An error was detected when writing data to the IOT-ROM.
Retry job. If retry failed, replace the IOT-ROM and perform VerUP operation on the DLD method
again.
041-501 Write to IOT-NVM-ROM error detection (During DLD
method)
[Error Type]
Job Fail
[Fault Content]
Write to IOT-NVM-ROM error detection (During DLD method)
An error was detected when writing data to the IOT-NVM-ROM.
Retry job. If retry failed, replace the IOT-NVM-ROM and perform VerUP operation on the DLD
method again.
Ver.1.2 09/2012 041-xxx FIP

2-447
041-xxx FIP 2-448 Ver.1.2
048-500 IF-Module ROM Write Error
[Error Type]
Job
[Fault Content]
Error was detected when writing into the IF-Module ROM
When the entire machine has entered the Download mode and was downloading each ROM data
using the standard method (procedures), write to the IF-Module ROM has failed.
Replace the IF-Module ROM, then perform download using the DLD method.
Ver.1.2 09/2012 048-xxx FIP

2-449
048-xxx FIP 2-450 Ver.1.2
049-500 HCS1 ROM Write Error 049-973 Stacker Extraction button was pushed
Job Operation
Error was detected when writing into the HCS1 ROM HCS1 Dolly Eject Button Pressed
When the entire machine has entered the Download mode and was downloading each ROM data 1. The HCS1 Eject Button was pressed
using the standard method (procedures), write to the HCS1 ROM has failed. 2. ’Eject’ was instructed from an external Controller.
[Corrective Actions] 3. Others
Turn the power OFF and ON. [Corrective Actions]
If the problem persists, perform the following procedure: Perform the following.
If the problem persists even after retrying, replace the HCS1 ROM, then perform download using 1. Do not press the HCS1 Eject button.
the DLD method. 2. Request that the customer do not issue ’Eject’ instruction from external Controllers.
If the problem persists, perform the following procedures:
049-700 Out tray changed from stacker1 As it is not physically possible for ’49-973 to occur without pressing the Eject Button’, if the problem
[Error Type] persists, the cause would be the Controller software. Request for the Support Department to
upgrade the software to the patched version.
Warning
[Fault Content]
Change the output destination from the Stacker to another Tray.
Error was detected when writing into the HCF-ROM
Does not operate normally because the ROM content has been erased
If the error remains even after retrying, replace the HCF-ROM, and download again to perform the
upgrade.
049-950 HCS1 MIX SIZE STACK Fail

[Error Type]
Operation
[Fault Content]
HCS1 Mixed Size Stack Unavailable
When the Controller NVM is in ’Mixed Stack Prohibited Setting’ state, a transfer request that results
in Mixed Stack was received.
If the problem persists even after the Controller NVM is set to ’Mix Stack Allowed’, the cause would
be the Controller software.
Request for the Support Department to upgrade the software to the patched version.
Ver.1.2 09/2012 049-xxx FIP

2-451
049-xxx FIP 2-452 Ver.1.2
062-394 Cont PWBA Memory Fail
[Error Type]
Sub
[Fault Content]
Cont PWBA Memory Fail
It was detected that Read/Write were not available to the Controller PWBA RAM (Gap Memory).
2. Replace the Controller-PWB.
062-500 Write to IISS-ROM error detection (During DLD method)

[Error Type]
Job Fail
[Fault Contents]
An error has occurred during the process of writing data to the IISS-ROM. (During DLD method)
An error was detected when writing data to the IISS-ROM.
Retry job. If retry failed, replace the IISS-ROM and perform VerUP operation on the DLD method
again.
062-790 Possible Prohibited Originals

[Error Type]
Job Fail
[Fault Content]
PreIPS X Recognition Fail
PreIPS PWB has recognized X.
Do the same operation again.
If the problem occurs frequently, replace the IISS-PWBA.
Ver.1.2 09/2012 062-xxx FIP

2-453
062-xxx FIP 2-454 Ver.1.2
063-500 Write to IISS-Extension-ROM error detection (During
DLD method)
[Error Type]
Job Fail
[Fault Content]
An error has occurred during the process of writing data to the IISS-Extension-ROM. (During DLD
method)
An error was detected when writing data to the IISS-Extension-ROM.
Retry job. If retry failed, replace the IISS-Extension-ROM and perform VerUP operation on the DLD
method again.
Ver.1.2 09/2012 063-xxx FIP

2-455
063-xxx FIP 2-456 Ver.1.2
071-940 Tray#1 LiftUp NG
[Error Type]
Operation Fail
[Fault Content]
Tray#1 LiftUp NG
TBD
TBD
Ver.1.2 09/2012 071-xxx FIP

2-457
071-xxx FIP 2-458 Ver.1.2
072-940 Tray#2/TTM#2 LiftUp NG
[Error Type]
Operation Fail
[Fault Content]
Tray#2/TTM#2 LiftUp NG
TBD
TBD
Ver.1.2 09/2012 072-xxx FIP

2-459
072-xxx FIP 2-460 Ver.1.2
073-940 Tray#3/TTM#3 LiftUp NG
[Error Type]
Operation Fail
[Fault Content]
Tray#3/TTM#3 LiftUp NG
TBD
TBD
Ver.1.2 09/2012 073-xxx FIP

2-461
073-xxx FIP 2-462 Ver.1.2
074-940 Tray#4 LiftUp NG
[Error Type]
Operation
[Fault Content]
Tray#4 LiftUp NG
During the Tray 4 Lift Up, the Tray 4 Level Sensor does not turn ON within the specified time.
• As the Level Sensor of this Tray did not turn ON within the specified time, check and fix the follow-
ing:
• The relevant Level Sensor for operation failure
• The relevant Feed Motor for operation failure
• The drive system from the Motor to the Bottom Plate for operation failure
• The Tray for Paper misload
• The Tray for existence of objects other than Paper
Ver.1.2 09/2012 074-xxx FIP

2-463
074-xxx FIP 2-464 Ver.1.2
077-911 Paper size mismatch, job contniue
[Error Type]
operation
[Fault Content]
Tray Paper Size Mismatch. User intervention (the user has changed paper size to continue print-
ing.)
The selected paper size is different from the size of the paper loaded.
To make the tray paper size the same as the new paper size selected through the user intervention,
load paper of the selected size and do the operation for restarting printing (the check operation).
077-967 Paper kind mismatch (APS job)

[Error Type]
Operation
[Fault Content]
Paper type mismatch in the APS or printing from a tray with the wrong paper type (Message will
appear and then change into Confirm screen)
The selected paper type and the pre-set paper type are different.
Either set the selected paper type, or proceed with restarting print job (confirm operation) following
the user input state.
077-968 Paper kind mismatch, job contniue

[Error Type]
Operation
[Fault Content]
Tray paper type mismatch, user input 2 (Change the paper type in tray and continue printing)
The selected paper type and the pre-set paper type are different
Proceed with restarting print job (confirm operation) following the user input state after setting the
selected paper type.
Ver.1.2 09/2012 077-xxx FIP

2-465
077-xxx FIP 2-466 Ver.1.2
078-500 Write to HCF-ROM error detection (During DLD method) [Fault Content]
[Error Type] Due to a mismatch in 2000A3-HCF non-standard paper width in fast scan, the 2000A3-HCF tray
cannot be adjusted in position.
Job Fail
[Fault Content]
• Nothing is detected when the HCF tray is inserted.
An error has occurred during the process of writing data to the HCF-ROM. (During DLD method)
• This occurs when IOT starts feeding paper from the HCF. However, no jam occurs because no
[Detection Conditions] paper is actually fed.
An error was detected when writing data to the HCF-ROM • Details of operations causing this fault:
Not able to carry out normal operation because ROM content is missing. 1. At the start of a copy/printer job with ’2000A3-HCF Tray selected’
[Corrective Actions] ATS does not work to shift from ’Mismatch Status 2000A3-HCF’ to ’Another Tray’; thus an
Retry job. If retry failed, replace the HCF-ROM and perform VerUP operation on the DLD method Operation Error message always appears.
again. 2. Copy/Printer APS Job
After 2000A3-HCF is selected, there is no tray else for selection.
078-940 2000A3-HCF paper misset [Corrective Actions]
[Error Type] 1. Load proper paper in the HCF to continue the job. Load proper paper without canceling the job with
the error screen displayed, then insert the HCF tray. The error screen will be cleared.
Operation Fail
2. Cancel the job. Adjust ’Non-standard Paper Size Set Value’ to the size of the paper. Resume the
[Fault Content] job.
It is detected that paper is loaded by mistake in a space of 2000A3-HCF. If the problem persists, refer to Generic Sensor FIP and check the sensor.
[Detection Conditions] If the problem still persists, go to the following procedure to resolve it.
• Nothing is detected when the HCF tray is inserted. OF-09 Common Job Fail
• This occurs when IOT starts feeding paper from the HCF. However, no jam occurs because no
paper is actually fed.
078-942 4000A3HCF lower tray paper misset
• Details of operations causing this fault:
1. At the start of a copy/printer job with ’2000A3-HCF Tray selected’
[Error Type]
ATS does not work to shift from ’Mismatch Status 2000A3-HCF’ to ’Another Tray’; thus an operation
Operation Error message always appears. [Fault Content]
2. Copy/Printer APS Job When there is paper in open space, ’paper misplaced’ is detected for the purpose of prohibiting Tray
After 2000A3-HCF is selected, there is no tray else for selection. Lift Up.
1. Load paper properly in the HCF to continue the job. Load paper properly without canceling the job Detects paper or an foreign object misplaced in open area in the lower tray of 4000A3HCF.
with the error screen displayed, then insert the HCF tray. The error screen will be cleared. [Corrective Actions]
2. Cancel the job. Adjust ’Non-standard Paper Size Set Value’ to the size of the paper. Resume the Slide out the 4000A3HCF lower tray and remove the paper/foreign object from any space other than
job. the paper installing area.
If the problem persists, refer to Generic Sensor FIP and check the sensor. If the above does not resolve the problem, check the sensor seeing General Sensor FIP.
If the problem still persists, go to the following procedure to resolve it. If the problem still persists, resolve the problem seeing the following.
078-941 2000A3-HCF size mismatch 078-943 4000A3HCF lower tray size mismatch
Operation Fail operation
[Fault Content] The width of non-standard paper in fast scan in the 4000A3HCF lower tray is different.
Ver.1.2 09/2012 078-xxx FIP

2-467
078-xxx FIP 2-468 Ver.1.2
Detects the mismatched width of non-standard paper in fast scan in the 4000A3HCF lower tray.
Slide out the 4000A3HCF lower tray and install proper-sized paper, or adjust non-standard paper
size setting to actual paper size.
If the above does not resolve the problem, check the sensor seeing General Sensor FIP.
If the problem still persists, resolve the problem seeing the following.
093-434 Drum/Toner Cartridge K Near Empty
[Fault Name]
Drum/Toner Cartridge K Near Empty
[Error Type]
Information
[Fault Content]
The Drum/Toner Cartridge K is reaching the end of its lifespan.
The Drum/Toner Cartridge needs to be replaced soon.
Replace the Drum/Toner Cartridge.
093-435 Drum/Toner Cartridge Quality Empty

[Fault Name]
Drum/Toner Cartridge Quality Empty
[Error Type]
Information
[Fault Content]
Drum/Toner Cartridge Quality Empty
The Drum/Toner Toner Cartridge has ran out of toner or has reached the end of its lifespan. (Print
operation still continues)
Replace the Drum/Toner Toner Cartridge.
093-940 Toner Y CRUM Comm Fail

[Error Type]
Operation Fail
[Fault Content]
Toner Y CRUM Comm Fail
TBD
TBD
Ver.1.2 09/2012 093-xxx FIP

2-469
093-xxx FIP 2-470 Ver.1.2
102-311 USB Dongle Access Fail [Corrective Actions]
[Fault Name] Check if the USB Dongle has been installed properly.
USB Dongle Access Fail
[Error Type]
System
[Fault Content] 102-314 USB Dongle IOT Speed Setting Fail
USB Dongle Access Failure [Fault Name]
[Detection Conditions] USB Dongle IOT Speed Setting Fail
USB Dongle access failed during the initial installation by the USB Dongle. [Error Type]
[Corrective Actions] System
Check if the USB Dongle has been installed properly. [Fault Content]
If the problem still persists, perform the following: USB Dongle IOT Speed Key Write Failure
OF-01 Common System Fail [Detection Conditions]
Setting the IOT Speed Setting Key failed during the initial installation by the USB Dongle.
102-312 USB Dongle Illegal MAC Address Fail [Corrective Actions]
[Fault Name] Check if the USB Dongle has been installed properly.
USB Dongle Illegal MAC Address Fail
[Error Type]
System
[Fault Content] 102-315 USB Dongle SW Key Setting Fail
USB Dongle Illegal MAC Address [Fault Name]
[Detection Conditions] USB Dongle SW Key Setting Fail
It was detected that MAC address of another M/C was recorded in the dongle during the initial [Error Type]
installation by the USB Dongle. System
Check if the USB Dongle has been installed properly. USB Dongle SW Key Write Failure
OF-01 Common System Fail Setting the SW Key failed during the initial installation by the USB Dongle.
102-313 USB Dongle Illegal IOT Speed Key Fail Check if the USB Dongle has been installed properly.
[Fault Name] If the problem still persists, perform the following:
USB Dongle Illegal IOT Speed Key Fail OF-01 Common System Fail
[Error Type]
System 102-316 USB Dongle Supply Setting Setting Fail
USB Dongle Illegal IOT Speed Key USB Dongle Supply Setting Setting Fail
An illegal IOT Speed Setting Key was detected during the initial installation by the USB Dongle. System
Ver.1.2 09/2012 102-xxx FIP

2-471
102-xxx FIP 2-472 Ver.1.2

USB Dongle Supply Setting Setting Failure USB Dongle NVM List Setting Fail
Setting the Supply Setting failed during the initial installation by the USB Dongle. System
Check if the USB Dongle has been installed properly. USB Dongle NVM Rewriting List Process Failure
OF-01 Common System Fail The NVM Rewriting List process failed during the initial installation by the USB Dongle.
102-317 USB Dongle Page Pack Setting Fail Check whether the correct USB Dongle is used. When the HDD is installed, check whether failures
[Fault Name] are found in the HDD.
USB Dongle Page Pack Setting Fail If the problem still persists, perform the following:
[Error Type]
System
[Fault Content] 102-356 EWS Soft Fail
USB Dongle Page Pack Setting Failure [Error Type]
[Detection Conditions] System Fail
Setting the Page Pack failed during the initial installation by the USB Dongle. [Fault Content]
[Corrective Actions] Fatal error related to EWS.
Check if the USB Dongle has been installed properly. [Detection Conditions]
If the problem still persists, perform the following: Fatal error related to EWS.
OF-01 Common System Fail Due to an error in software processing, subsequent processes cannot be performed.
102-318 USB Dongle Country Code Setting Fail Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Fault Name]
USB Dongle Country Code Setting Fail
[Error Type]
System NOTE: Replace the ESS PWB last.
[Fault Content] 102-380 MF UI cont Soft Fatal error

USB Dongle Country Code Setting Failure [Error Type]
Setting the country code failed during the initial installation by the USB Dongle. [Fault Content]
[Corrective Actions] Fatal error of MF UI cont.
Check if the USB Dongle has been installed properly. [Detection Conditions]
Fatal error of MF UI cont.
Due to an error in software processing, subsequent processes cannot be performed.
102-319 USB Dongle NVM List Setting Fail Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
OF-04 Panel System Fail
102-381 Data Link Layer Error (UI-Panel)
[Error Type]
System Fail
[Fault Content]
Controller - MF UI panel:
Transmission Error at Data Link Layer occurred.
During transmission between the ESS and the Panel, the ESS detected an initialization error of the
Scope, a message send error or a retrieve error for receiving data.
102-382 Application Layer Command Error (UI-Panel)

[Error Type]
System Fail
[Fault Content]
Controller - MF UI panel:
Application Level Command Error
A necessary parameter was not sent from the Panel, an length error was detected in a variable
parameter, or the confirmation message was not returned for a specified time after the request mes-
sage had been sent to the Panel.
Ver.1.2 09/2012 102-xxx FIP

2-473
102-xxx FIP 2-474 Ver.1.2
103-310 Hybrid Water Mark Not Exist [Corrective Actions]
[Error Type] Check the installation of the Hybrid Watermark Detection H/W for Document Side 2. If it is installed,
turn the power OFF then ON. If the problem persists, replace the Hybrid Watermark Detection H/W
Sys
or the IISS board.
[Fault Content] If the problem persists, perform the following procedure:
’Secure Watermark Kit’ cannot be made available because the Hybrid Watermark Detection H/W is OF-01 Common System Fail
not installed.
103-313 SW Option Fail (IISS Mem for HWM Not Exist)
The Hybrid Watermark Detection H/W cannot be detected although the ’Hybridwater Mark Detection
H/W Installed’ is set in the system data. [Error Type]
[Corrective Actions] System Fail
Check the installation of the Hybrid Watermark Detection H/W. If it is installed, turn the power OFF [Fault Content]
then ON. If the problem persists, replace the Hybrid Watermark Detection H/W or the IISS board. [SW optional function not achieved] The ’Secure Watermark Kit’ did not become available because
If the problem persists, perform the following procedure: of insufficient IISS Ext Memory.
OF-01 Common System Fail [Detection Conditions]
When the optional HWM function is being enabled, the system detected that the IISS Ext Memory
(Slot1: 128MB + Slot: 128MB or larger) is not installed.
103-311 Hybrid Water Mark Setting Mismatch
[Error Type]
Check the installation of the IISS Ext Memory (Slot1: 128MB + Slot: 128MB or larger). After check-
SysR
ing the installation, turn the power OFF then ON. If the problem persists, replace the IISS Ext board.
[Fault Content]
The Secure Watermark Kit did not become enabled
Although the Hybrid Watermark Detection H/W is detected, it did not become enabled in the system
data.
Set the Hybrid Watermark Detection H/W Availability in the system data to ’Available’.
103-312 Hybrid Water Mark Not Exist (Back Side)

[Error Type]
Sys
[Fault Content]
’Secure Watermark Kit’ cannot be made available because the Hybrid Watermark Detection H/W for
Document Side 2 is not installed.
The Hybrid Watermark Detection H/W for Document Side 2 cannot be detected although the
’Hybridwater Mark Detection H/W Installed’ is set in the system data.
Ver.1.2 09/2012 103-xxx FIP

2-475
103-xxx FIP 2-476 Ver.1.2
112-700 Punch Dust Near Full
[Error Type]
Warning
[Fault Content]
Punch Dust Near Full
Punch Dust Box is detected to be full.
Clear the Punch Dust scrap.
Ver.1.2 09/2012 112-xxx FIP

2-477
112-xxx FIP 2-478 Ver.1.2
116-210 MediaReader Faital Error [Error Type]
[Error Type] Service Fail
Service Fail [Fault Content]

[Fault Content] Download failed to initialize when transitioning to Download Mode
[Media Reader] Fatal error of Reader. (During Normal Mode or Forced Download Mode)

The Downloader software that processes downloads within the ESS failed to initialize during transi-
This error was detected in the OSDD.
tion into Download Mode.
Check the system memory connection of the Controller Board.
2. Replace the Media Reader, or USB Cable, or Extended Board for Media Reader connection.
If the problem occurs frequently, replace the Controller Board.
116-211 MediaReader Cable No Joint 116-310 ESS Font ROM DIMM #2 Check Fail
[Error Type]
[Error Type]
Service Fail
System Fail
[Fault Content]
[Fault Content]
[Media Reader] Connection Cable Disconnected
ESS Font ROM DIMM #2 Check Failure
This error was detected in the OSDD.
An error was detected when the ESS Font ROM DIMM #2 was checked.
1. Check the USB Cable connection with the power OFF. If the problem persists, refer to the following
Turn OFF then ON the power. If the problem persists, perform the following:
to repair it.
1. Remove and insert ESS Font ROM DIMM #2.
2. Replace ESS Font ROM DIMM #2.
116-212 MediaLib SW Logic Fail
[Error Type]
116-311 ESS Font ROM DIMM #3 Check Fail
Service Fail
[Error Type]
[Fault Content]
System Fail
[Media Reader] MediaLib SW Logic Fail
[Fault Content]
ESS Font ROM DIMM #3 Check Fail
MediaLib internal logic error has occurred.
A fail is detected during a check of ESS Font ROM DIMM #3.
2. Check if this is an existing failure (to TSC). If the problem persists, refer to the following to repair it.
Disconnect and reconnect the ESS Printer-Kit/Fax Board/ROM DIMM. If the problem still persists,
replace the Printer-Kit or the ROM-DIMM.
116-220 Downloader Initialization Fail 116-312 HDD Encrypt Key Fail
Ver.1.2 09/2012 116-xxx FIP
2-479
116-xxx FIP 2-480 Ver.1.2

System Fail System Fail
[HDD Encrypt Key Failure] ESS RAM DIMM #1 W/R Check failure
An error in the encryption key was detected on booting. [Detection Conditions]
[Detection Conditions] An error was detected during the Read/Write operation of the ESS RAM DIMM #1.
An error in the HDD encryption key was detected on booting. [Corrective Actions]
[Corrective Actions] Turn OFF then ON the power. If the problem persists, perform the following:
Refer to OF-02 ’HDD System Fail’ to repair the trouble. 1. Remove and insert ESS RAM DIMM #1.
When the system has been recovered, set a correct HDD encryption key. 2. Replace ESS RAM DIMM #1.
116-313 HDD Encrypt Set Up Fail
[Error Type] 116-316 ESS RAM DIMM #2 W/R Check Fail
System Fail [Error Type]
[Fault Content] System Fail
[HDD Encrypt Set Up Failure] [Fault Content]
An encryption setting error was detected on booting. ESS RAM DIMM #2 W/R Check failure
The encryption key was set up but the HDD itself was not encrypted. An error was detected during the Read/Write operation of the ESS RAM DIMM #2.
Refer to OF-02 ’HDD System Fail’ to repair the trouble. Turn OFF then ON the power. If the problem persists, perform the following:
When the system has been recovered, set a correct HDD encryption key. 1. Remove and insert ESS RAM DIMM #2.
2. Replace ESS RAM DIMM #2.
116-314 Ethernet Address Fail 3. Replace the Controller board.
[Error Type]
System Fail 116-317 Standard ROM DIMM Check Fail
Eternet Address Failure System Fail
An Ethernet error was detected. ESS ROM DIMM #1 Check Failure
Turn the power OFF then ON. If the problem persists, perform the following procedure. An error was detected when the standard ROM DIMM was checked.
Check the installation of SEEPROM on the ESS. [Corrective Actions]
If the problem persists, refer to the following procedures in sequence to repair it. Turn OFF then ON the power. If the problem persists, perform the following:
OF-03 NET/USB System Fail 1. Remove and insert ESS ROM DIMM #1.
2.4 NET System Fault Check 2. Replace ESS ROM DIMM #1.
116-315 ESS RAM DIMM #1 W/R Check Fail
116-318 Op. ROM DIMM Check Fail
System Fail SysCon Error
ESS ROM DIMM #2 Check Failure Due to an error in software processing, subsequent processes cannot be performed.
An error was detected when the option ROM DIMM was checked. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-01 Common System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure.
Pull out and insert the Prt-Kit or the ROM DIMM. 116-322 WebDAV S/W Fail
If the problem persists, replace the Prt-Kit or the ROM-DIMM. [Error Type]
System Fail
116-319 Mismatch Cont ROM and Panel config [Fault Content]
[Error Type] Fatal error related to WebDAV.
System Fail [Detection Conditions]
[Fault Content] Due to an error in software processing, subsequent processes cannot be performed.
A mismatch between the installed ROM and Panel configuration (FCW-UI or HB-UI). [Corrective Actions]
Identify the installed program ROM type and Panel configuration using the hardware self-diagnos- OF-01 Common System Fail
tics immediately after power ON to check that they match.
If they do not match, display Chain-Link code on the Panel and abort system boot-up.
116-323 ESS NVRAM W/R Check Fail
[Error Type]
To match the program ROM type (HB or FCW) and the installed Panel configuration (HB or FCW),
System Fail
overwrite the program ROM or re-install the Panel.
[Fault Content]
ESS NVRAM W/R Check Fail (defective NV-RAM part(s))
116-320 STREAMZ Soft Fatal error
[Error Type]
During a Read/Write check at power on, OS/DD detects an HW error with the ESS-NVRAM Board.
System
[Fault Content]
1. Disconnect and reconnect the NV-RAM Board and turn ON the power.
Fatal error of the STREAMZ
2. If problem 116-323 still persists, replace the NV-RAM Board.
[Detection Conditions] 3. After the replacement of the NV-RAM Board, 116-334 will occur. Take the corrective actions for
Fatal error of the STREAMZ 116-334 in order.
A problem has occurred in the software processing and it is unable to continue with the subsequent 4. If problem 116-323 still persists, go to the following procedure to resolve it.
processes.
OF-01 016-782/016-784 Fail
Turn the power OFF and ON. 116-324 Exception Fail
[Error Type]
116-321 System Soft Fatal error System Fail
System Fail The system detected an exception error
Ver.1.2 09/2012 116-xxx FIP

2-481
116-xxx FIP 2-482 Ver.1.2
[Detection Conditions] System call error related to Serial I/F.

A fatal software exception error has occurred in the Controller PWB CPU. The cause is most likely [Detection Conditions]
the Controller software failure. A system call error related to the Serial I/F was detected.
Power OFF/ON Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[APC4300] OF-01 Common System Fail
Turn OFF the power, then turn it ON while pressing both the [Start] and the [Stop] buttons. By main-
taining that state for 6 seconds, the machine will automatically delete the print data that had caused
the error and then restart itself. 116-330 HDD File System Fail
If the problem persists, carry out the following procedure: [Error Type]
Pull out and insert or replace the RAM DIMM. System Fail
OF-08 116-324 Fail HDD File System Failure
116-325 ESS Fan Fail HDD Check at power ON detected that an error has occurred or the HDD was not formatted.
System Fail Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Fault Content] OF-02 HDD System Fail
ESS FAN FAIL
[Detection Conditions] 116-331 Invalid Log Info
An error occurred in the rotation of the ESS Fan. [Error Type]
Turn the power OFF then ON. If the problem persists, perform the following procedure. [Fault Content]
(1) Replace the ESS Fan. Log Management Information Incorrect
Same as NVM failure, this failure was detected at the NVM Log management information area.
116-328 L2 Cache Fail [Detection Conditions]
[Error Type] A log related error was detected.
System Fail [Corrective Actions]
[Fault Content] Turn the power OFF then ON. If the problem persists, perform the following procedure.
CPU Built-in Level 2 Cache Failure 1. After removing the HDD and turning the power ON then OFF, install the HDD again and turn
the power ON.
A failure was detected in the Level 2 Cache built in the CPU.
116-332 ESS Standard ROM Error
[Error Type]
116-329 Serial IF Soft Fail
System Fail
[Error Type]
[Fault Content]
System Fail
ESS On Board ROM Error
[Fault Content]
[Fatal error related to Serial I/F]
An error was detected in the ESS Built-In Standard ROM.
[Corrective Actions] 116-336 Redirector HD Fail
Turn the power OFF then ON. [Error Type]
Pull out and insert the ESS built-in standard ROM.
System Fail
If the problem persists, replace the ESS built-in standard ROM.
[Fault Content]
[Redirector Fail]
116-333 LocalTalk Soft Fail HD failure detected in the Redirector.
System Fail An error was detected when HD was accessed.
[Fatal error related to LocalTalk] Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
System call error related to LocalTalk. OF-02 HDD System Fail
Due to an error in software processing, subsequent processes cannot be performed. 116-337 SNTP S/W Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. System Fail
[Fault Content]
Fatal error related to SNTP.
116-334 ESS NVRAM Data Compare Fail Overall SNTP fatal error.
[Error Type] Due to an error in software processing, subsequent processes cannot be performed.
[Fault Content]
ESS NVRAM Data Compare Fail (NV-RAM parts are good.)
[Detection Conditions] 116-338 JBA fatal error

During a check of Read/Write at power on, System Cont detects [ESS-NVRAM with factory settings is [Error Type]
installed] or [Illegal ESS-NVRAM data is occurring]. System Fail
Because data for initialization in ESS-ROM is written on ESS-NVRAM data when 116-334 is detected, [Fault Content]
powering OFF then ON after that causes System Fails (124-3xx) that indicate mismatches in various Fatal error related to JBA.
data between the three locations. [Detection Conditions]
Overall JBA fatal error.
1. As powering OFF then ON after a detection of 116-334 will presumably cause errors 124-3xx that
indicate various data mismatches between the three locations, resolve one(s) in DC132, following [Corrective Actions]
the corrective actions for the relevant Fault Code(s). Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
2. If 116-334 reoccurs despite powering OFF/ON, disconnect and reconnect the NV-RAM Board, then OF-01 Common System Fail
turn ON the power.
3. If the problem persists, replace the NV-RAM Board.
116-339 JBA No HD
4. If the 116-334 problem still persists, go to the following procedure to resolve it.
OF-01:Common System Fail
Ver.1.2 09/2012 116-xxx FIP

2-483
116-xxx FIP 2-484 Ver.1.2
[Error Type] When installing multiple ROM DIMMs, it is necessary to match both the major versions and the
minor versions.
System
[Fault Content]
JBA HDD is not connected 116-342 SESAMi Manager Fail
When the JBA is started up, the HDD is not installed System Fail
Check the HDD installation and turn the power OFF then ON. SESAMi Manager Fatal Error
If the problem persists, perform the following: [Detection Conditions]
OF-09 Common Job Fail Fatal error related to the SNMP Agent.
116-340 Memory Not Enough [Corrective Actions]
[Error Type] 1. Check whether or not the Controller ROM is the latest version.
If it is not the latest, upgrade it to the latest by referring to ’2.6 Software Download’.
System Fail
If the Controller ROM is the latest version, there is no need to download it.
[Fault Content]
2. If the problem persists, refer to ’2.5.2 Logging/Extraction Tool Operational Instructions’ to collect
[Insufficient memory]
logs, and then contact Support G.
The Page Memory, Entry Buffer and Work Area are insufficient. Malloc error, etc.
The tasks cannot start up.
116-343 Main PWBA IC Fail
Insufficient memory was detected during initialization. A PS option requiring an additional memory
[Error Type]
was installed but memory was not added. System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure. Main PWBA IC Failure
Remove the PostScript Option and perform the operation. For permanent recovery, add the Control- [Detection Conditions]
ler memory. An error was detected in the IC in the ESS PWB.
116-341 ROM VER Incorrect Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Error Type] OF-01 Common System Fail
System Fail
[Fault Content] 116-345 TokenRing Board Fail
[ROM DIMM Version Mismatch] [Error Type]
Versions of the multiple ROM DIMMs installed are incorrect. System
An invalid combination of ROM DIMMs are installed. [Fault Content]
When installing multiple ROM DIMMs, it is necessary to match both the major versions and the <Token Ring board failure>
minor versions.
Token Ring Control IC Access error.
[Detection Conditions] As Imari does not have this board, this is not applicable.
Versions of the multiple ROM DIMMs installed are incorrect.
An invalid combination of ROM DIMMs are installed.
Token Ring Control IC Access error
Check the versions of the multiple ROM DIMMs installed and replace them with an appropriate com-
bination of DIMMs.
116-346 Formatter Fail 2.4.5 Network-Related Details Check Flow
[Error Type]
System Fail 116-349 SIF Fail to Call Pflite
[Formatter Failure] System Fail
Various fatal errors are detected in the Formatter. [Fault Content]
Fatal error of S-Formatter. An error occurred when calling the Pflite function using the SIF.
A response such as system function recall error was detected. An error occurred when calling the Pflite function using the SIF.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
OF-01 Common System Fail problem persists, refer to the following procedure to repair it.
Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.
116-347 LocaTalk Board Fail
System
[Fault Content]
116-350 AppleTalk Soft Fail
<LocalTalk board failure>
Check whether the LocalTalk board has been activated successfully.
[Error Type]
System Fail
As Imari does not have this board, this is not applicable.
Overall fatal error of AppleTalk.
The LocalTalk board cannot be activated successfully.
Turn the power OFF and ON. Overall fatal error of AppleTalk.
116-348 Redirecter Fail
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
[Error Type] problem persists, refer to the following procedure to repair it.
System Fail Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.
[Fault Content] 2.4 NET System Fault Check
[Redirecter Failure] OF-03 NET/USB System Fail
Various fatal errors detected in the Redirecter. 2.4.5 Network-Related Details Check Flow
A response such as system function recall error was detected. 116-351 EtherTalk Soft Fail
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the System Fail
problem persists, refer to the following procedure to repair it.
[Fault Content]
Perform OF-01 Common System Fail. If NG, check the following procedures in sequence.
Fatal error related to the EtherTalk.
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2-485
116-xxx FIP 2-486 Ver.1.2

Fatal error related to the EtherTalk. System Fail
Due to an error in software processing, subsequent processes cannot be performed. [Fault Content]
[Corrective Actions] [HDD ProductCode Fail]
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the The M/C was not started up due to a Product Code error detected in the HDD on booting.
problem persists, refer to the following procedure to repair it. [Detection Conditions]
Perform OF-01 Common System Fail. If NG, check the following procedures in sequence. The HDD was not started up due to a Product Code error detected in the HDD on booting. It is pos-
2.4 NET System Fault Check sible that the HDD had been formatted by the M/C of a different product.
OF-03 NET/USB System Fail [Corrective Actions]
2.4.5 Network-Related Details Check Flow Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
• To overwrite to the HDD of another product, refer to the following to perform the special boot
116-352 NetWare Soft Fail forced formatting.
[Error Type] OF-02 HDD System Fail
System Fail
[Fault Content] 116-355 Agent Soft Fail
Fatal error related to the NetWare. [Error Type]
Fatal error related to the NetWare. [Fault Content]
Due to an error in software processing, subsequent processes cannot be performed. Fatal error related to the SNMP Agent.
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the Fatal error related to the SNMP Agent.
problem persists, refer to the following procedure to repair it. Due to an error in software processing, subsequent processes cannot be performed.
Perform OF-01 Common System Fail. If NG, check the following procedures in sequence. [Corrective Actions]
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
OF-03 NET/USB System Fail problem persists, refer to the following procedure to repair it.
2.4.5 Network-Related Details Check Flow OF-03 NET/USB System Fail
116-353 HDD Phisycal Fail 116-356 HDD Format Fail

[HDD Physical Fail] [HDD Format Fail]
The HDD was not booted due to a physical HDD failure detected on booting. The M/C was not started up due to an insufficient HDD capacity error detected during HDD format-
[Detection Conditions] ting.
The HDD was not booted due to a physical HDD failure detected on booting. [Detection Conditions]
[Corrective Actions] HDD was formatted but an incorrect HDD was connected or a HDD error occurred.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. [Corrective Actions]
OF-02 HDD System Fail Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
116-354 HDD Product Fail
116-357 PostScript Error OF-01 Common System Fail
[Error Type]
System Fail 116-360 SMB Soft Fail
PS Fatal System Error System Fail
PS Fatal System Error Fatal error related to SMB.
Due to an error in software processing, subsequent processes cannot be performed. [Detection Conditions]
[Corrective Actions] Fatal error related to SMB.
Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the Due to an error in software processing, subsequent processes cannot be performed.
same failure occurs frequently, refer to the following to repair it. [Corrective Actions]
OF-01 Common System Fail Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedures in sequence to repair it.
116-358 Salutation Soft Fail 2.4 NET System Fault Check
[Error Type]
System Fail
[Fault Content]
Fatal error related to Salutation.
116-361 Spool Fatal HDD
System Fail
Fatal error related to Salutation.
[Corrective Actions] Fatal error of SPL HDD.
Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the [Detection Conditions]
problem persists, refer to the following procedures in sequence to repair it. Fatal error of SPL HDD.
2.4 NET System Fault Check The SpoolCont detected an error at HDD access.
2.4.5 Network-Related Details Check Flow Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the
problem persists, refer to the following procedure to repair it.
116-359 PLW Soft Fail OF-02 HDD System Fail
[Error Type]
System Fail 116-362 SSDP Soft Fail
Fatal error in PLW. System Fail
Fatal error in PLW. SSDP Software Fail
Due to an error in software processing, subsequent processes cannot be performed. [Detection Conditions]
[Corrective Actions] SSDP Software Fail
Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the Due to an error in software processing, subsequent processes cannot be performed.
same failure occurs frequently, refer to the following to repair it.
Ver.1.2 09/2012 116-xxx FIP

2-487
116-xxx FIP 2-488 Ver.1.2

Turn the power OFF then ON, and check for reproducibility by performing the same operation. If the Fatal error of the SPL.
problem persists, refer to the following procedure to repair it. Due to an error in software processing, subsequent processes cannot be performed.
OF-02 HDD System Fail [Corrective Actions]
Turn the power OFF then ON, and check for reproducibility.
116-363 BMLinkS/Print Service Soft Fail Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
[Error Type] it.
System Fail OF-01 Common System Fail
[Fault Content]
BMLinkS/Print Service Software Failure 116-366 Report Gen. Soft Fail
BMLinkS/Print Service Software Failure System Fail
[Corrective Actions] Print Utility Operational Failure, Report Generator Operational Failure
Turn the power OFF then ON, and check for reproducibility by performing the same operation. [Detection Conditions]
If the problem persists, refer to the following procedures in sequence to repair it. An operation failure of the Report Generator.
2.4 NET System Fault Check Due to an error in software processing, subsequent processes cannot be performed.
2.4.5 Network-Related Details Check Flow Turn the power OFF then ON, and check for reproducibility.
Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
116-364 Timer Fail it.
[Error Type]
System Fail
[Fault Content] 116-367 Parallel IF Soft Fail
Timer Failure [Error Type]
An error in the timer was detected. [Fault Content]

[Corrective Actions] Overall fatal error of Parallel.
Turn the power OFF then ON, and check for reproducibility by performing the same operation. [Detection Conditions]
If the problem persists, replace the NVM PWB. Overall fatal error of Parallel.
If the problem persists, replace the ESS PWB. Due to an error in software processing, subsequent processes cannot be performed.
If the system is not recovered after the ESS PWB has been replaced, install back the original ESS [Corrective Actions]
PWB and contact Support G. Turn the power OFF then ON, and check for reproducibility by performing the same operation.
If the problem persists, refer to the following procedures in sequence to repair it.
116-365 Spool Fatal 2.4 NET System Fault Check
[Error Type] OF-03 NET/USB System Fail
System Fail 2.4.5 Network-Related Details Check Flow
[Fault Content]
Fatal error of the SPL. 116-368 Dump Print Fail
[Error Type] Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
System Fail it.
[Fault Content]
Fatal error of DumpPrint.
[Detection Conditions] 116-372 P-Formatter Fail
Fatal error of DumpPrint. [Error Type]
Due to an error in software processing, subsequent processes cannot be performed. System Fail
Turn the power OFF then ON, and check for reproducibility. Fatal error of P-Formatter.
Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair [Detection Conditions]
it. Fatal error of P-Formatter.
OF-01 Common System Fail Due to an error in software processing, subsequent processes cannot be performed.
116-370 XJCL Fail Turn the power OFF then ON, and check for reproducibility.
[Error Type] Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
System Fail it.
[Fault Content]
Fatal error of XJCL.
[Detection Conditions] 116-373 Dynamic DNS Soft Fail
Fatal error of XJCL. [Error Type]
Turn the power OFF then ON, and check for reproducibility by performing the same operation. Fatal error related to Dynamic DNS.
If the problem persists, refer to the following procedures in sequence to repair it. [Detection Conditions]
2.4 NET System Fault Check Fatal error related to DDNS.
OF-03 NET/USB System Fail Due to an error in software processing, subsequent processes cannot be performed.
116-371 PCL Decomp S/W Fail Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.
[Error Type]
System Fail
PCL Decomposer Software Failure
116-374 Auto Switch Fail
Fatal error of PCL.
[Error Type]
System Fail
[Fault Content]
Fatal error of Auto SW.
Ver.1.2 09/2012 116-xxx FIP

2-489
116-xxx FIP 2-490 Ver.1.2
[Detection Conditions] 116-377 Video DMA Fail

Fatal error of Auto SW. [Error Type]
Video DMA Fail
it.
Video DMA failure was detected.
2.4 NET System Fault Check [Corrective Actions]
OF-03 NET/USB System Fail Turn the power OFF then ON, and check for reproducibility.
2.4.5 Network-Related Details Check Flow Refer to the Error History Report. If the same failure occurs frequently, refer to the following to repair
it.
116-375 I-Formatter Fail
[Error Type]
116-378 MCR Soft Fail
System Fail
[Error Type]
[Fault Content]
System Fail
Fatal error of I-Formatter.
[Fault Content]
Fatal error of MCR (Mail Contents Requester).
A response such as system function recall error was detected.
Fatal error related to MCR.
it. [Corrective Actions]
OF-01 Common System Fail Turn the power OFF then ON, and check for reproducibility.
it.
116-376 Port 9100 Software Fail 2.4 NET System Fault Check
[Error Type] OF-03 NET/USB System Fail
System Fail 2.4.5 Network-Related Details Check Flow
[Fault Content] 116-379 MCC Soft Fail
Port 9100 Software Fail
[Error Type]
[Fault Content]
[Corrective Actions] Fatal error of MCC (Mail Contents Creator).
it. Fatal error related to MCC.
2.4 NET System Fault Check Due to an error in software processing, subsequent processes cannot be performed.

2.4.5 Network-Related Details Check Flow Turn the power OFF then ON, and check for reproducibility.
it.
OF-03 NET/USB System Fail 116-383 PIT Lib Failure
[Fault Name]
PIT Lib Failure
116-380 ESS Font ROM DIMM #1 Check Fail [Error Type]
[Error Type] System
System Fail [Fault Content]
[Fault Content] Ama + toto Board Fault/Non-installation, or HDD access error
ESS Font ROM DIMM #1 Check Failure [Detection Conditions]
[Detection Conditions] 1. During execution of job, non-installation of Image Extension Kit (Ama + toto Board) on Controller
An error was detected when the ESS Font ROM DIMM #1 was checked. board is detected.Or, during execution of job, Ama + toto board fault is detected.
[Corrective Actions] 2. An HDD access error was detected during job execution.
Turn the power OFF then ON. If the problem persists, perform the following procedure. 3. Insufficient memory is detected during image log creation.
Pull out and insert the ESS Prt-Kit, the Fax Board or the ROM DIMM. If the problem persists, NOTE: Note the difference in timing that although 016-231 is detected during power ON, it is ’detected
replace the Prt-Kit or the ROM-DIMM. during job execution’.
116-381 ABL Initialize Fail 1. Power OFF/ON, and after restart, check that the error (= 116-383) does not occur, and whether 016-
[Error Type] 231 occurs on the top-right of the screen.
System Fail  If 016-231 occurs, perform the solution for 016-231.
[Fault Content] If the error does not occur, proceed to (2) for the HDD access errror.
AddressBookLibrary Initialization Failure
[Detection Conditions] 2. OF-02 HDD System Fail
ABL did not match the ABL version information on the NVM, or corrupted data was detected.
3. If power OFF/ON, and the error persists, press [Energy Saver+Stop+6] while powering On.The doc-
[Corrective Actions] ument causing the error will be deleted.
Perform Clear Controller NVM on the system.
As this will clear all address information, request permission from the user before performing this.
116-384 DCS Software Fail
[Error Type]
116-382 ABL Phisycal Initialize Fail
Sys
[Error Type]
[Fault Content]
System Fail
DCS Fatal Error
[Fault Content]
AddressBookLibrary Initialization Not Available
DCS-related fatal error.
[Detection Conditions] Due to an error in software processing, subsequent processes cannot be performed.
ABL has failed to access the NVM or HDD.
[Corrective Actions] Turn the power OFF and ON.
Set ChainLink 790-664 to 0.
If the problem persists, replace the NVM component on the NVM Controller.
Ver.1.2 09/2012 116-xxx FIP

2-491
116-xxx FIP 2-492 Ver.1.2
116-385 IDC Software Fail [Error Type]


[Fault Content] The necessary HD was not installed.
IDC Software Fail [Detection Conditions]

[Detection Conditions] 1. The system detected that the HDD was not installed, even though the system configuration (with
Fax and Finisher) requires a HDD.
Fatal error related to IDC.
2. The system detected that the HD was not installed when SW optional function was enabled.
[Option name to be detected]
[Corrective Actions] • Scanner Kit
Turn the power OFF then ON, and check for reproducibility. Refer to the Error History Report. If the
same failure occurs frequently, refer to the following to repair it.
Turn the power OFF then ON. If the problem persists, install the HDD correctly.
116-386 Incorrect USB port used for FAX
[Error Type]
116-389 No Add-On RAM that Should Be
System Fail
[Error Type]
[Fault Content]
System Fail
Fax USB Cable Inserted Incorrectly
[Fault Content]
The necessary additional RAM was not installed.
At startup, the Fax USB Cable was connected to an incorrect port.
1. The system detected that additional RAM was not installed, even though the system configuration
Turn the power OFF, connect the Fax USB Cable to the correct USB port, then turn the power ON.
(with HDD etc.) requires the installation of additional RAM.
2. Insufficient System Memory was detected when SW optional function was enabled.
116-387 MRC HW Fatal Error [Option name to be detected]
[Error Type] • Printer Kit
System Fail • Scanner Kit
MRC HW Fatal Error Turn the power OFF then ON. If the problem persists, perform the following procedure.
[Detection Conditions] 1. Reinstall or replace the RAM DIMM for J331.
A fatal error has occurred during the usage of High Compression Board.
Replace the High Compression Board.
If the problem persists, contact the Development Dept. to request for investigation. 116-390 Standard ROM and NVM Version Mismatch
If the cause of error is not clear, perform the following and check whether the status improved. [Error Type]
– Replace the Memory Modules on the Main PWB. System Fail
– Replace the Main PWB. [Fault Content]
Versions of Standard ROM and NVM Mismatch
116-388 No HD that Should Be [Detection Conditions]
Incompatible versions of the Standard ROM and NVM were detected.
[Corrective Actions] Although the correct way is to insert ESS ROM for Netware into SLOT1 and the ESS ROM for
1. Initialize the NVM by following the instructions on the LCD display. Printer Kit into SLOT2, the machine will not display this Fault Code even if they are inserted wrongly
as long as the machine codes are matched.
2. If the NVM is not to be initialized, use a compatible version of the Controller ROM (Standard ROM).
Insert the Printer Kit or the PS Kit and Emulation Kit that is specified for this machine into their spec-
116-391 Illegal code (country/territory/size group) ified slots on the Controller Board.
[Error Type] The correct way is to insert the ESS ROM for Netware into SLOT1 and the ESS ROM for Printer Kit
System Fail into SLOT2.
[Fault Content] However, if the problem persists even when the Printer Kit or the PS Kit and Emulation Kit that is
specified for this machine has been inserted into their specified slots, either replace the Kits or the
Country Code/Territory Code/Paper Size Group Setting Error Detected Controller Board.
When the machine is turned on and started (or also rebooted), nation info, territory code and paper
size group kept in SEEP-ROM are checked. As a result, an undefined code is detected regarding
116-393 AAA Manager S/W Fail
one(s) of those pieces of information. [Error Type]
System Fail
However, when it is turned on and started (or also rebooted) in the following way, the machine starts [Fault Content]
successfully without checking for an error.
AAA Manager Fatal Error
– Special Boot (Power Saver+Clear All+Power ON)
[Corrective Actions] AAA-related fatal error was detected
1. Enter the correct nation code, territory code and paper size group in SEEP-ROM.
Upgrade to the latest version.
* CL No.
700-165=nation code occurred and contact the support department for instructions.
700-338=territory code 2.5.1 Log collection/extraction tool function explanation
700-402=paper size group
For correct data, see System Data List.
2. After entering the correct values in SEEP-ROM, be sure to initialize NVMs (Sys-System).
116-394 AAA Manager detect illegal setting Auth. & Acct.
If NVMs (Sys-System) are not initialized, NVN values generated based on wrong data in [Error Type]
SEEP-ROM will not be updated to be the correct values. System Fail
[Fault Content]
116-392 Machine Code Check Fail Abnormal Authentication Mode and Accounting Mode Settings Detected during AAA Manager Boot
Sequence
[Error Type]
System Fail
Before the AAA Manager Task had reached Task Available (Ready to Copy is displayed) during the
[Fault Content] boot sequence, abnormal settings of system data in the authentication system and the accounting
ROM DIMM Machine Code Check Fail system was detected. This is caused by system data mis-setting from tools other than KO TOOLS.
The machine code that is stored in the SEEPROM of the ESS ROM, which is inserted in SLOT1 or Upgrade to the latest version.
SLOT2, does not match the machine code that is stored in the SEEPROM on the Controller board If the problem still persists, obtain the info9 or xxx.tgz log immediately after the problem has
(or on the Back Plane).
# KOHAKU #
Check the machine codes for both SLOT1 and SLOT2. If even one of them does not match, this
Fault will occur.
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2-493
116-xxx FIP 2-494 Ver.1.2
116-395 USB Soft Fail *Chain-Link 720-060 Value must be below 720-061 Value.
[Error Type]
116-399 MUnder initialization for 10 minutes
System Fail
[Error Type]
[Fault Content]
Sys
Fatal error related to USB.
[Fault Content]
The machine remains in initializing state even after 10 minutes has passed since it has started up
Fatal error related to USB.
(not including the startup after Power Save).
[Corrective Actions] When 10 minutes had passed after the Pflite has started up, ’the machine remains in initializing
Turn the power OFF then ON, and check for reproducibility. Refer to the CE log, etc. If the same fail- state’ was detected. => 10 minutes had passed in a situation where neither Ack nor Nack was
ure occurs frequently, refer to the following to repair it. returned from any task.
2.4 NET System Fault Check This failure is detected only in startup modes such as ’Normal Cold Boot’ and ’Reboot Mode (during
OF-03 NET/USB System Fail Diag exit, etc.)’. In other modes such as ’Recovery from Power Save’ and ’Special Boot Mode’, the
2.4.5 Network-Related Details Check Flow failure is not detected because the timeout time of 10 minutes is difficult to guarantee.
– Reboot the machine once if it remains in initializing state even when the 10-minute timeout
time has passed after power ON.
116-396 FIPS140 Self-Test Fail – Obtain the ’PfShowInfo8’ log and save it in the HDD before rebooting.
[Error Type] – ’Ready to Copy’ is displayed and the error code is not displayed at normal start up after reboo-
system ting.
[Fault Content] – If 116-399 occurs again after rebooting, the System Fail screen is displayed.
<FIPS140 Self-Test Fail> At start, the FIPS140 Encryption Module self-test has detected a failure. – For cases where 116-399 is displayed, the pfshowinfo8 log is obtained twice successively.
[Detection Conditions] – Although the log is saved in the HDD even if 116-399 is not displayed because the machine
cannot shift to the SysFail state, the latest histories might not get logged.
At start, the FIPS140 Encryption Module self-test has detected a failure. Self-Test Error due to ille-
gal ROM (FW). [Corrective Actions]
[Corrective Actions] Use ’PfShowInfoRedirFile’ to obtain all the logs saved in the HDD, and retry the operation to see if
the problem persists. If the machine does not start up while displaying ’Please Wait’ after power ON,
obtain ’info9 or xxx.tgz’ before 10 minutes has passed.
2. Replace or upload again the ROM (FW).
Get ready to provide the obtained logs and contact the support department for instructions.
116-397 AAAmgr illegal setting area coverage threshold.
[Error Type] 116-700 Image Extension Kit Insufficient Memory
system [Error Type]
[Fault Content] Warning
The Plain Total Color Judge Threshold setting is wrong. [Fault Content]
[Detection Conditions] Image Expansion Kit has Insufficient Memory
When the condition below is met in setting system data values in boot sequence: [Detection Conditions]
720-061(threshold B) <= 720-060(threshold A) When the system data ’Log/Image Creation Guarantee Level’ is set to ’Low’, the Image Extension
*If Chain-Link 720-060 Value is not below 720-061 Value, FAULT will be detected. Kit has insufficient memory.
1. Turn the power OFF then ON. Set the image quality to ’Normal’.
2. Set up system data values that meet the relation between them as below:
Chain-Link 720-061(threshold B) > Chain-Link 720-060(threshold A)
116-701 Out of Memory-Duplex Fail [Fault Content]
[Error Type] [Media Reader] Media Not Inserted (Occurs in other situations than during job)
Warning [Detection Conditions]

[Fault Content] The MediaLib detected this error while performing the operation that requires access to Media.
One-page data was printed on multiple pages during 2-Sided Print (The title with two or more lines [Corrective Actions]
was printed on 2 pages). 1. Check that the Media is inserted.
The title with two or more lines was printed on 2 pages because 2-Sided Print is not available due to 116-705 MediaReader Format Error(No Job)
insufficient memory.
[Error Type]
[Corrective Actions] Warning
Expand the memory or install the HDD if it is not installed.
[Fault Content]
[Media Reader] Format Error (Occurs in other situations than during job)
116-702 Print with Substitute Font [Detection Conditions]
[Error Type] The MediaLib detected this error while performing the operation that requires access to Media.
Warning [Corrective Actions]
[Fault Content] 1. Check the contents in the Media from the PC. Check the file format/directory and selected mode
Printing performed with a substitute font. (Digital Camera Print/Document Print).
Printing performed with a substitute font. 116-706 MediaReader:File Attribute Read Error(No Job)
Install an appropriate Font ROM. Warning
116-703 PostScript LANG Interprete ERR [Fault Content]
[Error Type] [Media Reader] File Attribute Retrieval Error (Occurs in other situations than during job)
[Fault Content] The MediaLib detected this error while performing the operation that requires access to Media.
[PS Interpret Error] [Corrective Actions]
An error has occurred in language analysis. 1. Check the contents in the Media from the PC. Check whether the printed file attribute information is
[Detection Conditions] displayed in the PC.
There is a problem in the PostScript data and an error occurred in PostScript grammar interpretation
or language interpretation. 116-707 MediaReader:Image File Read Error(No Job)
Perform the following procedure to repair it. Warning
When another PostScript printer exists at the customer site, print data on that printer and check if
[Media Reader] Image File Retrieval Error (Occurs in other situations than during job)
the same problem occurs.
116-704 MediaReaderMedia No Insert(No Job)
[Error Type] 1. Check the contents in the Media from the PC. Check whether the print file images are displayed in
Warning the PC.
Ver.1.2 09/2012 116-xxx FIP

2-495
116-xxx FIP 2-496 Ver.1.2
116-708 MediaReader:File Attribute Read Error(In Job) Form Overlay is impossible because the size/orientation of the PLW form’s drawing is different from
that of the paper.
[Error Type]
Warning
Select paper that has the same size and orientation as the registered form.
[Fault Content]
[Media Reader] File Attribute Retrieval Error (Occurs during job)
[Detection Conditions] 116-712 Out of Area-Form REGI ERR
The MediaLib detected this error while performing the operation that requires access to Media. [Error Type]
1. Check the contents in the Media from the PC. Check whether the printed file attribute information is [Fault Content]
displayed in the PC. [Insufficient PLW Form Capacity]
The PLW form/logo data cannot be registered due to insufficient RAM or HD space.
116-709 MediaReader:Image File Read Error(In Job) [Detection Conditions]
[Error Type] The PLW form/logo data cannot be registered due to insufficient RAM or HD space.

[Fault Content] After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary
forms/logos. Or, increase the allocated capacity of the RAM disk.
[Media Reader] Image File Retrieval Error (Occurs during job)
116-713 Job divided by HDD Full
Warning
1. Check the contents in the Media from the PC. Check whether the print file images are displayed in
the PC. [Fault Content]
116-710 HP-GL/2 Memory Overflow [HDD Full Warning]
The job output was split into batches due to HDD Full.
[Error Type]
Warning
Collate operation was split when HDD Full occurred in Print Service.
[Fault Content]
HP-GL Spool File Overflow
Delete the stored documents and clear HDD Full.
If the problem persists, split the job so that HDD Full does not occur.
HP-GL/2 memory overflows.
If the problem persists (and the cause may be an HDD failure), perform the following procedure to
[Corrective Actions] repair it.
Increase the HP-GL spool size. Or, install the HDD. OF-02 HDD System Fail
116-711 PLW Size/orientation mismatch 116-714 HP-GL/2 Command ERR

Warning Warning
[PLW Form Overlay Error] A HP-GL command error was detected.
Form Overlay is impossible because the size/orientation of the PLW form’s drawing is different from [Detection Conditions]
that of the paper.
HP-GL/2 command error occurred.
Correct or remove the data in the print data that causes the error. 1. Check the contents in the Media from the PC. It is not necessary to check the file format/directory in
If the problem persists (and the cause may be an HDD failure), perform the following procedure to the Media (as this error does not occur when the previous job is complete).
repair it.
2.4 NET System Fault Check 116-718 Selected PLW Form Not Registered
2.4.4 Printing can be performed but abnormally
[Error Type]
Warning
[Fault Content]
116-715 Max Form to PLW Registered [PLW Form Overlay Error]
[Error Type] The specified form is not registered.
[Fault Content] The specified form is not registered.
[PLW Form Registration Error] [Corrective Actions]
The PLW form data cannot be registered because of the restriction on the no. of forms. Use a registered form or register the required form.
The PLW form data cannot be registered because of the restriction on the no. of forms.
116-719 XPIF Parameter Cancelled
[Error Type]
After checking the registered forms using the Operation Panel utility, delete the unnecessary forms/
warning
logos. Or, delete the unnecessary forms with Print Command.
[Fault Content]
Cancellation of the parameter(s) disabled by XPIF
116-716 MediaReader File Not Exist
[Error Type]
The device was instructed to execute a function it did not support.
Warning
The device was instructed to execute a function or a combination of functions that it was not ready
[Fault Content] to execute.
[Media Reader] No Target File (Occurs in other situations than during job) [Corrective Actions]
[Detection Conditions] Some of the parameters are disabled by XPIF so the device cannot execute them; cancel the dis-
The MediaLib detected this error while performing the operation that requires access to Media. abled parameter(s).
1. Check the contents in the Media from the PC. Check the file format/directory and selected mode 116-720 PCL Memory Low,Page Simplified
(Digital Camera Print/Document Print).
[Error Type]
Warning
116-717 MediaLib:Not Excecute of New Request [Fault Content]
[Error Type] PCL Memory Low, Page Simplified
[Fault Content]
[Media Reader] MediaLib New Execution Request Cannot Be Received [Corrective Actions]
[Detection Conditions] Deactivate the unnecessary ports. Adjust various buffer memory sizes. Add an expanded memory.
116-725 HDD full for Image Log

Ver.1.2 09/2012 116-xxx FIP
2-497
116-xxx FIP 2-498 Ver.1.2

Warning Warning
The log image storage area on the disk is full. [Insufficient Form/Logo Capacity]
[Detection Conditions] The form/logo data cannot be registered due to insufficient RAM or Hard Disk space.
With the system data ’Level of Ensuring Log Image Creation’ set to ’Low,’ the log image storage [Detection Conditions]
area on the disk is full. The form/logo data cannot be registered due to insufficient RAM or Hard Disk space.
Rerun the job. After checking the registered forms/logos using the Operation Panel utility, delete the unnecessary
If the situation is the same despite some re-attempts, delete unnecessary documents saved in the forms/logos. Or, increase the allocated capacity of the RAM disk.
device.
116-740 Arithmetic Error

116-737 Out of Area-Data REGI ERR [Error Type]
[Error Type] Warning
Warning [Fault Content]
[Fault Content] [Value Calculation Error]
[Insufficient ART User Defined Area] The value calculated in the Interpreter exceeded the limit.
The user defined data (external characters, patterns, etc) cannot be registered due to insufficient [Detection Conditions]
RAM capacity.
The value calculated in the Interpreter exceeded the limit.
The user defined data (external characters, patterns, etc) cannot be registered due to insufficient
Upgrade the driver.
RAM capacity.
Delete the registered user-defined data. Or, increase the allocated capacity of RAM. 116-741 Max Form to Not PLW Registered
[Error Type]
116-738 Size/orientation mismatch Warning

[Form Registration Error]
Warning
The form data cannot be registered due to the restriction on the no. of forms.
[Fault Content]
[Form Overlay Error]
The form data cannot be registered due to the restriction on the no. of forms.
Form Overlay is impossible because the size/orientation of the form’s drawing is different from that
of the paper. [Corrective Actions]
[Detection Conditions] After checking the registered forms using the Operation Panel utility, delete the unnecessary forms/
logos. Or, delete the unnecessary forms with Print Command.
Form Overlay is impossible because the size/orientation of the form’s drawing is different from that
of the paper.
[Corrective Actions] 116-742 Max Logo Registered
Select paper that has the same size and orientation as the registered form. [Error Type]
Warning
116-739 Out of Disk Area-Form/Logo REGI ERR [Fault Content]
[Logo Registration Error]
The logo data cannot be registered due to the restriction on the no. of logos.
The logo data cannot be registered due to the restriction on the no. of logos. Use a registered form or register the required form.
After checking the registered logos using the Operation Panel utility, delete the unnecessary logos. 116-747 Invalid Page Margin
Or, delete the unnecessary logos with Print Command.
[Error Type]
Warning
116-743 Out of Buffer Area-Form/Logo REGI ERR [Fault Content]
[Error Type] [White page was detected]
Warning After subtracting the paper margin from the valid coordinate area, the result of the calculation will be
[Fault Content] negative.
[Form/Logo Size Overflow] [Detection Conditions]
The received data (form/logo) exceeded the registered buffer size. After subtracting the paper margin from the valid coordinate area, the result of the calculation will be
[Detection Conditions] negative.
Form/logo cannot be registered (insufficient area) [Corrective Actions]
The received data (form/logo) exceeded the registered buffer size. Repeat the operation.
Increase the size of the Form Registration Area using the Operation Panel. Or, install the HD. 116-748 Page without Image Draw Data
116-745 ART Command ERR [Error Type]
[Error Type] Warning
Warning [Fault Content]

[Fault Content] [White page was detected]
Drawing data does not exist in the page data.
[ART Command Error]
During Decompose, the Decomposer checks for syntax error and values that exceed their respec- [Detection Conditions]
tive limit values. Drawing data does not exist in the page data.
During Decompose, the Decomposer checks for syntax error and values that exceed their respec- Repeat the operation.
tive limit values.
[Corrective Actions] 116-749 PostScript Font error
Upgrade the driver.
[Error Type]
And upgrade the ESS software to the latest version.
Warning
[Fault Content]
116-746 Selected Form Not Registered [PS Font Error]
[Error Type] Job was aborted because the specified font is not found.
[Fault Content] The specified font is not found in the ROM or the HDD.
[Form Overlay Error] [Corrective Actions]
The specified form is not registered.
Add fonts. Or, specify a substitute using UI.
The specified form is not registered.
Ver.1.2 09/2012 116-xxx FIP

2-499
116-xxx FIP 2-500 Ver.1.2
116-751 Booklet Aborted by HDD Fail [Detection Conditions]

[Error Type] An incorrect JBIG parameter DL was detected and automatically corrected.

[Fault Content] No action necessary.
<HDD Full Warning> Booklet processing has stopped due to HDD Full
[Detection Conditions] 116-772 Invalid JBIG Param D Fixed
When a Booklet Job is writing into the HDD, the Job is aborted because the HDD became full [Error Type]
Delete the stored documents and clear HDD Full. [Fault Content]
If the problem persists, split the job so that HDD Full does not occur. An incorrect JBIG parameter D was automatically corrected.
OF-02 HDD System Fail An incorrect JBIG parameter D was detected and automatically corrected.
116-752 Print job ticket description warning No action necessary.
[Error Type]
Warning 116-773 Invalid JBIG Param P Fixed
Print Job Ticket Description Warning Warning
When a user instructs to print from an application that directly sends PDF, such as An incorrect JBIG parameter P was automatically corrected.
’ContentsBridge2005’, the machine received the print job ticket sent together with the PDF but the
job ticket data includes ’printing instructions that are not supported by the machine’.
In particular, the job ticket also contains printing instructions that are only supported by other An incorrect JBIG parameter P was detected and automatically corrected.
machines that was developed after this machine was released. Those instructions that are unre- [Corrective Actions]
lated to the functions provided in this machine are cancelled before processing. No action necessary.
Although some functions that are not supported by this machine were specified in the print job ticket, 116-774 Invalid JBIG Param YD Fixed
those instructions will be cancelled because they are unrelated to the functions provided in this
machine and the printing will continue. You can check for the cancelled functions by outputting the [Error Type]
Job History Report. Warning
To use the cancelled printing instructions, print to a machine that supports those functions. [Fault Content]
Obtain the Printer Setting List, Job History Report, and the print job ticket that was sent when the An incorrect JBIG parameter YD was automatically corrected.
problem reocurred, then contact the Support Department.
An incorrect JBIG parameter YD was detected and automatically corrected.
116-771 Invalid JBIG Param DL Fixed No action necessary.
[Error Type]
Warning
116-775 Invalid JBIG Param L0 Fixed
[Fault Content]
[Error Type]
An incorrect JBIG parameter DL was automatically corrected.
Warning
An incorrect JBIG parameter L0 was automatically corrected. Warning
An incorrect JBIG parameter L0 was detected and automatically corrected. Attached document error of E-mail to XXX.
No action necessary. The system detected an error in the document attached to the E-mail to XXX.
116-776 Invalid JBIG Param MX Fixed No action necessary.
[Error Type]
Warning 116-790 Stapling Canceled
An incorrect JBIG parameter MX was automatically corrected. warning
An incorrect JBIG parameter MX was detected and automatically corrected. Staple was canceled.
No action necessary. Either all or one of the lead Stapler is canceled during print
116-777 Invalid JBIG Param MY Fixed 1. If the operator stops a FAX/Internet FAX Mailbox received documents print, cancel one of the lead
Stapler and print.
[Error Type]
2. If 1. is not possible, cancel Stapler for all copy and print
Warning
[Fault Content]
An incorrect JBIG parameter MY was automatically corrected.
An incorrect JBIG parameter MY was detected and automatically corrected.
116-778 Invalid JBIG Par VLENGTH Fixed

[Error Type]
Warning
[Fault Content]
An incorrect JBIG parameter VLENGTH was automatically corrected.
An incorrect JBIG parameter VLENGTH was detected and automatically corrected.
116-780 Attached Document Error

Ver.1.2 09/2012 116-xxx FIP
2-501
116-xxx FIP 2-502 Ver.1.2
117-310 WSD Scan S/W Fail 2. If the problem is not resolved, replace the following parts.
-Replace the board
[Error Type]
system
[Fault Content] 117-316 Contract Manager Software Fail
WSD Scan S/W Fail [Fault Name]
[Detection Conditions] Contract Manager Software Fail
A problem occurred in the processing of WSD Scan Service Software, causing the processing to [Error Type]
discontinue after that. System
Power OFF then ON. Contract Manager Software has malfunctioned
If the problem persists, do the following: [Detection Conditions]
OF-01 Common System Fail When the Contract Manager is running, it can no longer perform task control due to software mal-
function.
117-311 Wrong insertion of security enhancing kit [Corrective Actions]
[Error Type] Turn the power OFF, make sure that the Control Panel has turned OFF, and then turn the power ON
again. (If the problem reoccurs, contact the administrator/telephone center, etc.).
system
[Fault Content]
Wrong insertion of security enhancing kit
117-317 Contract Manager PPP_contract Finishing Fail
Contract Manager PPP_contract Finishing Fail
The Security Extension Kit is not installed in the correct slot.
System
Install the Security Extension Kit in the correct slot.
[Fault Content]
PagePackPIN Contract Ended
117-312 Device Self Test Error
[Fault Name]
The Contract Manager detected that the PPP contract has ended.
Device Self Test Error
[Error Type]
Wait for reboot.
System
[Fault Content]
Device Program Self Test Error
117-318 Contract Manager PPP DC Command Fail
Contract Manager PPP DC Command Fail
In an OS self program determination test, it was detected that the Checksum value and the Mini OS/
Program were different. [Error Type]
-Unsuccessful due to the Mini OS fault. System
-Unsuccessful startup due to the damaged program. [Fault Content]
-(It was detected that) the data was illegally overwritten as the Mini OS/Program are different from DC command write failure at the end of PPP contract.
the Checksum value.
[Corrective Actions] The Contract Manager detected that the DC command write that was performed at the end of a PPP
1. The firmware update or reinstallation contract has failed.
Ver.1.2 09/2012 117-xxx FIP

2-503
117-xxx FIP 2-504 Ver.1.2

Wait for reboot. SD Card Invalid Type Fail
[Error Type]
117-319 SD Card Program or Font Data Access Fail System
SD Card Program or Font Data Access Fail Unsupported SD Card is installed
System When starting up, the installed SD Card was detected to be unsupported by SysCheckSD.
Failed to access SD Card Program/Font Data Perform the following, starting from 1 (Reboot and check after each step. If the problem is fixed by a
step, there is no need to perform the rest.)
1. Clear Log Data (Energy Saver + Stop + 1)
When attempting to extract programs and font data from the SD Card into the memory immediately
after Power ON, an access error occurs. If still unable to access even after retrying, this is treated as 2. Clear Spool Area (Energy Saver + Stop + 6 or Stop + Start)
an error. 3. Format HDD (SD Card) (Energy Saver + Stop + 4)
[Corrective Actions] 4. Replace the SD Card
Check whether there is any problem with the installation of the SD Card. If there is no problem with If the problem persists, perform the following procedure to repair it.
the installation, rewrite the program and font data into the SD Card. If the problem persists after the OF-01 Common System Fail
rewrite, replace the SD Card.
If the problem persists, perform the following procedure to repair it. 117-322 SD Card Encrypt Fail
[Fault Name]
SD Card Encrypt Fail
117-320 SD Card HW Fail [Error Type]
[Fault Name] System
SD Card HW Fail [Fault Content]
[Error Type] SD Encryption Error is detected
System [Detection Conditions]
[Fault Content] When starting up, SD Encryption Error was detected by SysCheckSD.
SD Card Hardware Error is detected [Corrective Actions]
[Detection Conditions] Perform the following, starting from 1 (Reboot and check after each step. If the problem is fixed by a
When starting up, SD Card Hardware Error was detected by SysCheckSD. step, there is no need to perform the rest.)
[Corrective Actions] 1. Clear Log Data (Energy Saver + Stop + 1)
Perform the following, starting from 1 (Reboot and check after each step. If the problem is fixed by a 2. Clear Spool Area (Energy Saver + Stop + 6 or Stop + Start)
step, there is no need to perform the rest.) 3. Format HDD (SD Card) (Energy Saver + Stop + 4)
1. Clear Log Data (Energy Saver + Stop + 1) 4. Replace the SD Card
2. Clear Spool Area (Energy Saver + Stop + 6 or Stop + Start) If the problem persists, perform the following procedure to repair it.
3. Format HDD (SD Card) (Energy Saver + Stop + 4) OF-01 Common System Fail
4. Replace the SD Card
If the problem persists, perform the following procedure to repair it. 117-323 SD Card File Access Fail
[Fault Name]
SD Card File Access Fail
117-321 SD Card Invalid Type Fail
System Turn the power OFF, make sure that the Control Panel has turned OFF, and then turn the power ON
[Fault Content] again. (If the problem reoccurs, contact the administrator/telephone center, etc.).
SD Card File System Access Error has occurred

[Detection Conditions] 117-326 ESS NVRAM SW Access Fail
When starting up, SD Card File System Access Error was detected by SysCheckSD. [Fault Name]
[Corrective Actions] ESS NVRAM SW Access Fail
Perform the following, starting from 1 (Reboot and check after each step. If the problem is fixed by a [Error Type]
step, there is no need to perform the rest.) System
1. Clear Log Data (Energy Saver + Stop + 1) [Fault Content]
2. Clear Spool Area (Energy Saver + Stop + 6 or Stop + Start)
Software fault processing of NVRAM Area/Access
3. Format HDD (SD Card) (Energy Saver + Stop + 4)
4. Replace the SD Card
When acessing the NVRAM data during start up or operation, a software malfunction where the
software parameters detected by the OSDD is mismatched, etc. occurs.
Obtain the Debug Log and request for an investigation from the Service Department under software
117-324 SD Card Other Product Fail malfunction.
[Fault Name]
SD Card Other Product Fail 117-327 ESS NVRAM (SD Card) HW Access Fail
System ESS NVRAM (SD Card) HW Access Fail
An SD Card for another product is installed System
When the OS is starting up, the system detected that the SD Card is meant for another product and Hardware fault processing of NVRAM Area/Access on the SD Card
an error is issued.
[Corrective Actions] When accessing using nv_memmove(), if an Error on the SD Card is detected or when 3 retry
Check the parts number of the SD Card and install the correct SD Card. attempts using the SD Card Driver is still unable to end in recovery, the nv_memmove() will be in
Assertion Fail (= state, Fail Code cannot be identified) and the access to the corresponding task is
stopped. (Same as the existing NV Fail Detection)
117-325 Contract Manager RTC Hardware Fail
[Fault Name]
If the problem reoccurs after turning the power OFF then ON, perform the following:
Contract Manager RTC Hardware Fail
1. Perform SD Card Hardware Diag using Long Boot. If the Diag results in error, replace the SD
[Error Type] Card.
System 2. Perform SD Card Hardware Diag using Long Boot. If no error can be detected, perform the
[Fault Content] NVRAM Area Initialization process.
Failed to obtain RTC timer value due to hardware problem in the contract function 3. Perform the NVRAM Area Initialization process. If the error clears, the repair is complete.
[Detection Conditions] 4. Perform the NVRAM Area Initialization process. If the error reoccurs, replace the SD Card.
When obtaining the RTC time value (Hardware Info) has failed (only when the device is starting up). 117-328 Detect invalid combination of function for image log Fail
Ver.1.2 09/2012 117-xxx FIP

2-505
117-xxx FIP 2-506 Ver.1.2

Detect invalid combination of function for image log Fail Turn the power OFF and ON, perform the same operation and check whether the problem is reoc-
[Error Type] curring.
Check whether HTTP and HTTPS have started up normally and are operable.
System
As data is obtained via SNMP for the Alert section, it depends on whether the SNMP Agent has
[Fault Content] started up normally.
A function setting that is incompatible with the Image Log is detected
[Detection Conditions] OF-03 NET/USB System Fail
When Delayed Print is set to a method which uses PDL storage and the Image Log function is set to
enabled.
117-331 Uninitialize used HDD
Change the following settings.
[Fault Name]
Uninitialize used HDD
1. Change the image processing method for the data storage of Delayed Print.
2. Disable the Image Log function. [Error Type]
System
117-329 SD Card Not Found Fail [Fault Content]

Uninitialized and Used HDD Detection
[Fault Name]
SD Card Not Found Fail
An uninitialized HDD that was used for another device was recognized.
[Error Type]
System
Initialize the HDD.
[Fault Content]
SD Card Not Detected Fail
When starting up, the SD Card was detected to be not connected by the OS or SysCheckSD.
117-332 Uninitialize used NVM
Check whether there is any problem with the installation of the SD Card. If there is no problem with Uninitialize used NVM
the installation, replace the SD Card. [Error Type]
System
117-330 XBDS Soft Fail [Fault Content]
[Fault Name] Uninitialized and Used NVM Detection
XBDS Soft Fail [Detection Conditions]

[Error Type] An uninitialized NVM that was used for another device was recognized.
System [Corrective Actions]

[Fault Content] Initialize the NVM.
XBDS-related Fatal Error

[Detection Conditions] 117-333 Uninitialize used SD
XBDS-related Fatal Error [Fault Name]
A problem has occurred in the software processing and it is unable to continue with the subsequent Uninitialize used SD
processes. [Error Type]
System
Uninitialized and Used SD Card Detection Initialize the NVM.
An uninitialized SD Card that was used for another device was recognized. MF: Turn ON the power >NVM Clear while holding down the <Power Save> + <Stop> + <2> keys
P: Turn ON the power >NVM Clear while holding down the <OK> + <Up> + <Down> keys
Initialize the HDD and the SD Card.
117-334 BMLinkS Manager Soft Fail 117-336 PCI Option No Support Device Fail
BMLinkS Manager Soft Fail PCI Option No Support Device Fail

System
System
PCI Option No Support Device Fail
BMLinkS Manager Fatal Error
BMLinkS Manager Fatal Error Unknown PCI Option is detected by the controller.
A problem has occurred in the software processing and it is unable to continue with the subsequent [Corrective Actions]
processes. 1. Check if PCI Option is supported.
[Corrective Actions] 2. Re-insert PCI Option.
1. Turn the power OFF and ON, perform the same operation and check whether the problem is 3. Replace PCI Option.
reoccurring. If problem persists, replace ESS PWB.
If it is not the latest, update it by following ’2.6 Software Download’. 117-337 PCIEX Option No Support Device Fail
If the Controller ROM is already of the latest version, there is no need to download. [Fault Name]
3. If the problem still persists, obtain the log and contact the support department for instructions. PCIEX Option No Support Device Fail
2.5.1 Logging/Extraction Tool Function Explanation [Error Type]
System
OF-03 NET/USB System Faii
[Fault Content]
PCI EX Option No Support Device Fail
117-335 Invalid NVM of Convert Fail [Detection Conditions]
[Fault Name] Unknown PCI Ex Option is detected by the controller.
Invalid NVM of Convert Fail [Corrective Actions]
[Error Type] 1. Check if PCI Option is supported.
System 2. Re-insert PCI Option.
[Fault Content] 3. Replace PCI Option.
Invalid NVM Detection (convert processing) If problem persists, replace ESS PWB.
Detected at startup after the power is cut off during the NVM Map convert. 117-338 SD Card Connection Fail
Ver.1.2 09/2012 117-xxx FIP

2-507
117-xxx FIP 2-508 Ver.1.2
[Fault Name]
[Error Type]
System
[Fault Content]
Fault in the connection with SD card is detected by the controller.
1. Re-insert SD card.
2. Replace SD card.
If problem persists, replace ESS PWB.
118-310 IPSEC Intenal Fail
[Error Type]
Sys
[Fault Content]
IPSEC Internal Error
An internal error was detected during initialization of the IPSEC.
If the problem persists, contact the Support Department for instructions.
118-311 GCP Soft Fatal Error
[Fault Name]
GCP Soft Fatal Error
[Error Type]
System
[Fault Content]
GCP-related Fatal Error
GCP-related Fatal Error
Problem occurs at software processing, and processing is unable to proceed.
After power OFF, check the display on the control panel has disappeared, and power ON.

2.4 Investigation of NET-Type Problems
Ver.1.2 09/2012 118-xxx FIP

2-509
118-xxx FIP 2-510 Ver.1.2
121-310 EPSV-Accessory Communication Fail 121-312 IC Card Auditron Accessory Fail
EPSV-Accessory Communication Fail IC Card Auditron Config Fail 02
Transmission failed between the EP-SV and the accessories. During power ON, an error has occurred due to the following setting combinations that are not
[Corrective Actions] allowed.
– An EP-related product other than the IC Card Gate is connected (set). Or, the IC Card Gate
are installed (set) together with other EP-related products.
1. Check the connection to the EP Accessory, pull out and insert the EPSV Board and replace
– [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] is set as [Remote
the cable.
Access].
Check whether the Controller ROM is the latest version and upgrade it to the latest.
Take actions in the following order:
2. If the problem persists, replace the EPSV-IF Board.
1. Without the EP-related products connected, start up the machine and set [Login Setup /
3. If the problem persists, replace the EP-SV.
Auditron Administration] > [Login Setup / Auditron Mode] to other than [Remote Access].
4. If the problem persists, refer to EP Accessory manual to perform the corrective actions.
2. Install the IC Card Remote Authentication Kit option and set the IC Card Gate of EP-related
product to single connection.
Perform the procedures after obtaining reports in OF-01 Common System Fail.
121-313 IC Card Auditron Software-key Fail

121-311 IC Card Auditron Passwd Fail
[Error Type]
System Fail
[Fault Content]
[Fault Content] IC Card Auditron Config Fail 03
IC Card Auditron Config Fail 01
[Detection Conditions] During power ON, an error has occurred due to the following setting combinations that are not
During power ON, this machine performs auto correction and reboots because of incorrect combina- allowed.
tion between the external authentication settings of this machine and the connected machine.
– The IC Card Remote Authentication Kit option is not installed.
When the IC Card Gate is connected:
– The IC Card Gate of EP-related product is connected singly (set).
If all the following settings have been made, [IC Card Link Mode] is changed to [Enter Password].
– [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] is set as [Remote
– Set [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] to [Remote Access].
Access].
– Set [Login Setup / Auditron Administration] > [Login Setup / Auditron Mode] > [Remote Access]
Take actions in the following order:
> [IC Card Link Mode] to [No Password Required].
1. Without the EP-related products connected, start up the machine and set [Login Setup /
– Select [System Settings] > [Network Settings] > [Remote Authentication Server/Directory Ser-
vice] > [Authentication System] and set to Kerberos or SMB. Auditron Administration] > [Login Setup / Auditron Mode] to other than [Remote Access].
2. Install the IC Card Remote Authentication Kit option.
When the IC Card Gate is connected:
This system automatically sets [Login Setup / Auditron Administration] > [Login Setup / Auditron 121-314 Customize User Prompts Fail
Mode] > [Remote Access] > [IC Card Link Mode] to [Enter Password]. If you do not want to use a [Error Type]
password, make the appropriate settings.
system fail
Ver.1.2 09/2012 121-xxx FIP

2-511
121-xxx FIP 2-512 Ver.1.2

Customize User Prompts Fail Sys
When the machine was in Network Accounting Mode, ChainLink was Card Auditron Level 2 OR IC Continuous Job setting mismatch of EPLyzer
Card Auditron Level 2 and the panel specified Customize User Prompts=’’prompt 2 only’’ OR [Detection Conditions]
’’none’’.
When 850-020 is ’0’ and the Auditron Mode was changed from INTERNAL AUDITRON to an option
[Corrective Actions] other than INTERNAL AUDITRON.
Change the system data (Chain-Link) so that the detection condition will not occur. [Corrective Actions]
(E.g. To enable Card Auditron Level 2/IC Card Auditron Level 2 when the machine is in Network Set the system data 850-020 to ’0’.
Accounting Mode, set Customize User Prompts to ’’both’’ or ’’prompt 1 only’’.)
Or, return the Auditron Mode to INTERNAL AUDITRON. (700-540=1)
121-315 EP crypt setting Fail. 121-318 Auth/Accout Settings Is Not Supported

[Fault Name]
[Error Type]
EP crypt setting Fail.
SysR
[Error Type]
[Fault Content]
System
Auth/Accout Settings Is Not Supported
[Fault Content]
EP-BB Encryption Communication Setting Value Fault
When (1) or (2) in the following is met:
[Detection Conditions] 1. When ’Accessory Type’ = ICCG only
Other than 1 or 2 is set for CL=700-904.
The machine operates normally only when the following system data is set (AND).
[Corrective Actions] Authentication=Remote, Accounting=OFF (Keep Log), Feature Service Pathway=Locked, Job
Set the appropriate value for CL=700-904. Status Pathway=Locked, Machine Status Pathway=Locked, Password for ICCG External
If problem persists, investigate the fault when System Fail/Sub System Fail/Service Fail occurs. Authentication Link=OFF, and Authentication System=AWAA
In addition, when Authentication != Remote, it becomes system failure.
Therefore, cases other than the above forms the detection condition.
121-316 EP Accessory conflicts with SecureAccess
2. When ’Accessory Type’ = There are connections other than ICCG
[Error Type] The following cases are the detection conditions:
SysR
Authentication=OFF, Accounting=XSA or OFF (Keep Log)
[Fault Content] Authentication=Local, Accounting=OFF or XSA or OFF (Keep Log)
Prohibited Combination of EP Accessory Connection and Secure Access Authentication (When Authentication=Remote or CA, it becomes system failure)
The EP Accessory is connected and the authentication method is set to Secure Access. (None applicable because it is automatic reboot)
Because Secure Access itself is an alternate method for IC Card authentication of EPA connection,
there is no meaning to install both. Therefore, combination of the EP Accessory connection and the
Secure Access authentication is prohibited. 121-319 Fax Send Charging and Internet FAX Setting Confliction
1. Remove the EP Accessory connection. System Fail
2. Remove the EP Accessory connection temporarily, set the authentication method to an option other [Fault Content]
than Secure Access (either of: Authentication OFF, LOCAL Authentication or REMOTE Authentica- Fax Send Charging and Internet FAX Setting Conflict
tion), and then connect the EP Accessory again.
When the device is starting up, it was detected that the Internet FAX Kit function was already acti-
121-317 Continuous JOB setting missmatch of EPLyzer vated when the Fax send billing function was enabled.
[Corrective Actions] 2. The accumulated value from the Maximum Stored Number of Sheets (840-003: 999 by default)
Disable the Fax send billing function or the Internet FAX Kit functions, and then restart the device. and the standard image quality unit price (850-022) or the high image quality unit price (850-
023) in the unit table was set to a value larger than the maximum price (15.120 yen) that can
be inserted for Coin Kit 8.
121-320 EP-SV Setting information conflict fail. 3. The standard image quality unit price (850-022) is larger than the high image quality unit price
[Error Type] (850-023).
System Fail 4. With a new type of subtraction system (M/C Unit-Price Table system) ON (850-027=1),
an available unit price (855-xxx) is set to a value out of the range of 1 to 9999999. (As to
[Fault Content] DMP2009 or later, switch to another Fault (21-213).)
EP-SV - Double installation contract error with Web-based EP.
[Detection Conditions] Detection Condition (1): When the Fax send billing function is not used, set 850-021 to ’0’ (function
It was detected that the EP cont has doubled installation contracts for the EP-SV and the Web- OFF).
based EP.
When using the Fax send billing function, set both the standard image quality unit price (850-022)
[Corrective Actions] and the high image quality unit price (850-023) to a value other than ’0’, and then turn the power
There are double contracts for the EP-SV and the Web-based EP. OFF then ON.
Change the C/L to disable either one of the installation contracts and set correct contract settings. Detection Condition (2): When the Fax send billing function is not used, set 850-021 to ’0’ (function
OFF).
When using the Fax send billing function, correct the Maximum Stored Number of Sheets and unit
121-321 EP-DX Setting information conflict fail. prices, and then turn the power OFF then ON.
[Error Type] Detection Condition (3): Set the standard image quality unit price (850-022) to a value that is equal
System Fail to or less than the high image quality unit price (850-023), and then turn the power OFF then ON.
[Fault Content] Detection Condition (4):
(As to DMP2009 or later, switch to another Fault (21-213).)
EP-DX - Double installation contract error with Web-based EP.
– In order not to use the new type of subtraction system (M/C Unit Price Table system), set the
[Detection Conditions] value in NVM(850-027) to 0 (The function OFF).
It was detected that the EP cont has doubled installation contracts for the EP-DX and the Web-
– To use the new type of subtraction system (M/C Unit-Price Table system), set every available
based EP. unit price (855-xxx) to a value between 1 and 9999999. Power OFF then ON.
[Corrective Actions] If the problem persists, perform the following:
There are double contracts for the EP-DX and the Web-based EP. Go to OF-01 Common System Fail. Perform step (5) to collect reports and the subsequent steps.
Change the C/L to disable either one of the installation contracts and set correct contract settings.
121-323 Web EP Software Fail

121-322 Controller Price Table Error [Error Type]
[Fault Content] Fatal error related to Web EP.
EPA - Controller unit price table settings error [Detection Conditions]
[Detection Conditions] Fatal error related to Web EP.
When the Fax send billing function is turned ON (850-021=1), the following was detected at power Due to an error in software processing, subsequent processes cannot be performed.
ON or at recovery from Power Save.
1. The standard image quality unit price (850-022) or the high image quality unit price (850-023)
Turn the power OFF then ON. If the problem still persists, obtain the info9 or xxx.tgz log and net-
in the unit price table for Fax send billing was set to ’0’.
work log immediately after the problem has occurred and contact the support department for
instructions.
Ver.1.2 09/2012 121-xxx FIP

2-513
121-xxx FIP 2-514 Ver.1.2
121-324 Fax Send Charging And Scan Setting Confliction 1. Turn ON the power without pressing down the Power Saver key, the Start key, and the numeric key
[0].
[Error Type]
If this condition does not apply to your case, check what value is set in [850-014: Accessory Con-
system
nection Monitoring Timer Value] and go to one of the following.
[Fault Content] 2. 850-014 = 0 This error is thought to be detected for one of the reasons under (4) Others.
Fax Send Charging and Scan Setting Confliction. • Take the appropriate actions given under (4) Others.
[Detection Conditions] 3. 850-014 = 1-9
While device is on, it is detected that with FAX Send Charging enabled, Blank Document Detection Set 850-014 to a larger value than the current one and operate again.
is enabled or Blank Document Detection Display (display on KO screen) is enabled. • If 9 causes the problem to reoccur, set 850-014 to 0.
[Corrective Actions] • If 0 causes the problem to reoccur, take the appropriate actions given under (4) Others.
Set 850-021 to 0 (disable FAX Send Charging), or 4. Others
set 820-123 to 0 and 790-670 to 0 and restart the device. Check that the accessory is ON.
Check if the cable is connected between EP-SV and ESS.
121-333 EPSV-EP M/C Communication Fail If the cable is properly connected, turn OFF then ON this machine. If the problem persists, perform
the following:
[Error Type] 4-1. Check if Controller ROM is the latest version. If not, upgrade it to the latest version.
System Fail
If so, you do not need to download the latest version of it.
[Fault Content] 4-2. Reinstall the EPSV-IF board.
EPSV-EP M/C Communication Fail 4-3. Replace the EPSV-IF board.
[Detection Conditions] 4-4. Replace EP-SV.
1. The power was turned ON, with the Power Saver key, the Start key and the numeric key [0] pressed – If you intentionally removed EP-SV or EP Accessory, set 850-001 to 0 in DC131. (Set it to
down. EP Accessory Connected. )
If this condition does not apply to your case, check what value is set in [850-014: Accessory Con- 4-5. If the problem persists, go to the following and resolve it.
nection Monitoring Timer Value] and go to one of the following. – If you intentionally removed EP-SV or EP Accessory, set 850-001 to 0 in DC131. (Set it to
2. 850-014 = 0 EP Accessory Connected. )
For one of the reasons given under (4), this error is detected. See (4) Others. – OF-01 Common System Fail: Perform the step for collecting reports and subsequent
3. 850-014 = 1-9 steps.
A certain time (1-9 min) preset in [850-014] after this machine was turned on and reported the Wake
Up command to the accessory, the machine did not receive any response from the accessory. 121-334 EPSV Login Fail
850-014 = 1-9: This error will occur a certain minute(s) [1-9 min] after the UI panel displays [Please
wait].
[Error Type]
System Fail
4. Others
When turned on, this machine asked for a response to the [Does the accessory exist?] signal and [Fault Content]
detected [The accessory does not exist]. EPSV Login Fail
Or [Detection Conditions]
A lapse of 10 sec after the accessory reported ACK to this machine, the accessory did not report Verification of the login information in WAKE UP ANSWER resulted in an error.
Wake Up Answer to this machine.
Or
Check connection of the cable between the EP-SV and the ESS.
This machine received three consecutive NAKs.
If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the fol-
When the problem occurs for one of these reasons under [Others], this error will occur [within 30
sec] after the UI panel displays [Please wait].
1. Check whether the Controller ROM is the latest version and upgrade it to the latest.
2. Reinstall or replace the EPSV-IF Board.
3. Replace the EP-SV.
If the problem persists, perform the following procedure to repair it. 121-337 EP Accessory Self Diag Fail
[Error Type]
System Fail
121-335 EPSV Wake Up Answer Fail [Fault Content]
[Error Type] EP-SV - Accessories self-diagnostic result error.
[Fault Content] Self-diagnostic of the EP related accessories in WAKE UP ANSWER resulted in an error.
EPSV Wake Up Answer Fail [Corrective Actions]
[Detection Conditions] Check connection of the cable between the EP-SV and the ESS.
The WAKE UP ANSWER cannot be received. If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the fol-
[Corrective Actions] lowing procedure to repair it.
Check connection of the cable between the EP-SV and the ESS. 1. Check whether the Controller ROM is the latest version and upgrade it to the latest.
If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the fol- If the Controller ROM is the latest version, there is no need to download it.
lowing procedure to repair it. 2. Reinstall or replace the EPSV-IF Board.
1. Check whether the Controller ROM is the latest version and upgrade it to the latest. 3. Replace the EP-SV.
If the Controller ROM is the latest version, there is no need to download it. 4. If the problem persists, refer to EP Accessory manual to perform the corrective actions.
2. Reinstall or replace the EPSV-IF Board. If the problem persists, perform the following procedure to repair it.
3. Replace the EP-SV. Perform the procedures after obtaining reports in OF-01 Common System Fail.
Perform the procedures after obtaining reports in OF-01 Common System Fail. 121-338 EPSV Answer Time Out
[Error Type]
121-336 Unknown EP Accessory System Fail
System Fail EPSV - Answer Timeout
EP-SV - Accessories type unknown. Answers other than WAKE UP ANSWER from the EP-SV cannot be received.
The EP related accessory type was unknown in WAKE UP ANSWER. Check connection of the cable between the EP-SV and the ESS.
[Corrective Actions] If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the fol-
Check connection of the cable between the EP-SV and the ESS. lowing procedure to repair it.
If they are connected correctly, turn the power OFF then ON. If the problem persists, perform the fol- 1. Check whether the Controller ROM is the latest version and upgrade it to the latest.
lowing procedure to repair it. If the Controller ROM is the latest version, there is no need to download it.
1. Check whether or not the Controller ROM is the latest version and upgrade it to the latest. 2. Reinstall or replace the EPSV-IF Board.
If the Controller ROM is the latest version, there is no need to download it. 3. Replace the EP-SV.
2. Reinstall or replace the EPSV-IF Board. If the problem persists, perform the following procedure to repair it.
3. Replace the EP-SV. Perform the procedures after obtaining reports in OF-01 Common System Fail.
4. If the problem persists, refer to EP Accessory manual to perform the corrective actions.
If the problem persists, perform the following procedure to repair it. 121-339 Price Table Error
Ver.1.2 09/2012 121-xxx FIP

2-515
121-xxx FIP 2-516 Ver.1.2

[Fault Content] 1. Check whether the Controller ROM is the latest version and upgrade it to the latest.
EPA - Unit price table error If the Controller ROM is the latest version, there is no need to download it.
[Detection Conditions] 2. Reinstall or replace the EPSV-IF Board.
Detection Condition (1): When the M/C is running, a notification is issued from the Coin Kit indicating 3. Replace the EP-SV.
that the price data in the Coin Kit has been changed. If the problem persists, perform the following procedure to repair it.
Detection Condition (2): When the M/C is booting or returning from Power Save, a notification is Perform the procedures after obtaining reports in OF-01 Common System Fail.
issued from the Coin Kit indicating a unit price error. (The unit price table in the Coin Kit contains
unset unit price(s))
121-370 EP-DX - unexpected error
[Error Type]
Detection Condition (1): Turn the power OFF then ON.
System Fail
Detection Condition (2): Correct the unit price settings in the Coin Kit, and then turn the power OFF
then ON. [Fault Content]
If the problem persists, perform the following procedure: EP-DX - Unexpected Error
OF-01 Perform the procedures after (5) obtaining reports in Common System Fail. [Detection Conditions]
Pflite Function Error
121-340 EP Accessory Miss Match Library Function Error
Undefined Message/Undefined Parameter Received, etc.
[Error Type]
System Fail
[Fault Content]
EP-SV - Accessories Form Mismatch
[Detection Conditions] 2. Check the connections of the FAX USB cable.
The combination of accessories that are installed does not match the specifications.
[Corrective Actions] Perform the procedures after obtaining reports in OF-01 Common System Fail.
Checks whether they are installed correctly against the specifications.
If they are installed correctly, turn the power OFF then ON. If the problem persists, perform the fol-
2. Reinstall or replace the EPSV-IF Board.
121-350 EPSV Logic Fail

[Error Type]
System Fail
[Fault Content]
EP-SV - Unexpected Error
123-207 Comm Manager Target Fail (UI-Panel) [Error Type]

[Fault Content] (UI-Panel) Receive Queue Full
COMM. Manager Target Error [Detection Conditions]

Incorrect mailbox value on the cm_send_msg statement, or the target is not SYS when receiving The data received from the Controller exceeded the upper limit for the processing capability in the
from SIO. Panel.
Serial Transmission Failure Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
[Corrective Actions] OF-04 Panel System Fail
OF-04 Panel System Fail 123-312 Diag mode change Fail (Punch unit type set)
[Error Type]
123-209 EVM Returns Wrong Value (UI-Panel) System Fail
System Fail SB-Fin Punch Unit Initial Installation NG After Diag Mode
(UI-Panel) Return Value Error from EVM The data received from the Controller has exceeded the upper limit of the processing capability in
the Panel.
UI-SW failure in the ESS PWB.
123-317 Receive Message Queue Full (UI-Panel)

123-310 Send Queue Full (UI-Panel)
[Error Type]
[Error Type]
System Fail
System Fail
[Fault Content]
[Fault Content]
(UI-Panel) Receive Message Queue Full
(UI-Panel) Send Queue Full
The data received from the Controller exceeded the upper limit for the processing capability in the
The data sent from the Panel to the Controller exceeded the upper limit for the processing capabil- Panel.
ity.
123-318 Receive Finish Queue Full (UI-Panel)

123-311 Receive Queue Full (UI-Panel)
[Error Type]
System Fail
Ver.1.2 09/2012 123-xxx FIP

2-517
123-xxx FIP 2-518 Ver.1.2

(UI-Panel) Receive Completion Queue Full Address Error
The data received from the Controller exceeded the upper limit for the processing capability in the Serial Transmission Failure
Panel. [Corrective Actions]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. OF-04 Panel System Fail
123-325 Object Creation Fail (UI-Panel)

123-320 NVM initialized for FCW composition. [Error Type]
[Fault Content] Object Cannot Be Created (HB/FCW)
Automatic recovery has occurred (FCW/HB) because incorrect value was detected in the system [Detection Conditions]
data area that has no compatibility among the different type of UI panels
The specified UI internal object could not be created due to any setting/specification error. UI-SW
[Detection Conditions] failure in the ESS PWB.
When the M/C was started or booted, it was detected that a value, which is out of the guaranteed [Corrective Actions]
range for the currently installed panel, is set in the system data area that has no compatibility among
the different type of UI panels (HB/FCW/MCW).
This error does not occur during the usual physical UI panel type replacement.
If for some reason the incorrect data got stored, the machine performs reboot and automatic recov-
ery using the same system as when the panel is physically replaced. 123-326 Memory Overflow (UI-Panel)
Even when this error code is displayed, the machine can still be used normally after pressing System Fail
[Close].
[Fault Content]
However, set necessary mechanical settings before using it because the Controller NVM has been
initialized into the FCW/MCW panel configuration. Memory Overflow
The memory in the GUAM exceeded the upper limit.
123-322 Target Fail (UI-Panel)
[Error Type]
System Fail
[Fault Content] OF-04 Panel System Fail
Target Error
123-327 Button Overflow (UI-Panel)
Serial Transmission Failure
[Error Type]
System Fail
[Fault Content]
Button Overflow
123-323 Address Fail (UI-Panel) The memory for the (synchronous display) button in the GUAM exceeded the upper limit.
[Error Type]
System Fail
UI-SW failure in the ESS PWB. Turn the power OFF and ON.
[Corrective Actions] If the problem persists, perform the following procedure:
123-333 I/F Fail (Impossible Communication)
123-328 UI Internal Fail with Out of Area [Error Type]
[Fault Content] Interface Failure
UI Internal I/F Failure Impossible transmission with the Control Panel was detected.
A coordinate value out of the range of the display screen was detected (WxH = 640x240). [Detection Conditions]
[Detection Conditions] The H/W connection in the Panel is faulty or the internal connection could not be correctly detected.
UI-SW failure in the ESS PWB. [Corrective Actions]
123-337 Frame Data Error with Invalid Data Type
123-329 UI Internal Fail with Invalid Coordinates [Error Type]
[Fault Content] Invalid frame data was detected.
UI Internal I/F Failure The incorrect value of the Data Type detected by Frame ID was detected.
The coordination value that cannot be displayed was detected (X = 4 times numeric position). [Detection Conditions]
[Detection Conditions] UI-SW failure in the ESS PWB.
UI-SW failure in the ESS PWB. [Corrective Actions]
123-341 Event Queue Full (UI-Panel)
123-332 I/F Fail (Invalid Parameter CP) [Error Type]
SysR [Fault Content]
[Fault Content] Event Queue Full (UI-Panel)
Interface Failure [Detection Conditions]
Incorrect parameter was detected at the Drv. I/F between the DM and CP. UI-SW failure in the ESS PWB.
UI-SW failure in the ESS PWB. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Ver.1.2 09/2012 123-xxx FIP

2-519
123-xxx FIP 2-520 Ver.1.2
OF-04 Panel System Fail [Fault Content]

Timer Queue Full (UI-Panel)
123-342 Event Queue Empty (UI-Panel) [Detection Conditions]
[Error Type] UI-SW failure in the ESS PWB.
Event Queue Empty (UI-Panel) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-346 Invalid Timer Number (UI-Panel)
Incorrect Timer Number (UI-Panel)
123-343 Invalid Class (UI-Panel) [Detection Conditions]
Incorrect Class (UI-Panel) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-350 One Touch Key Fail (MCW)
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. SysR
MCW-Panel One-Touch Key Fail (the number of the detected One-Touch Keys does not match)
123-344 Invalid Type (UI-Panel) [Detection Conditions]
[Error Type] When checking the number of the one-touch keys in the MCW-Panel (Control Panel Driver SW) dur-
ing the initialization process at power ON, it was detected that there is a H/W Mismatch (multiple key
System Fail
count detection results do not match) .
[Fault Content]
Incorrect Type (UI-Panel)
Turn the power OFF then ON, and then replace the One-Touch Key Module of the MCW-Panel.
[Detection Conditions] If the problem persists, perform the following procedure:
123-352 Sys EEPROM Read Error(UI-Panel)
[Error Type]
sysR
123-345 Timer Queue Full (UI-Panel)
[Fault Content]
[Error Type] Sys EEPROM Read Error (UI-Panel)
System Fail
An error internal to the con-panel (an abnormal value in EEPROM for Sys) has beed detected.
Power OFF then ON. If the problem persists, perform the following: sysR
FAX OTK Cable Connection Error (UI-Panel)
123-353 UI Cable Connect Error(UI-Panel) [Detection Conditions]
[Error Type] The Control Panel has detected that FFC is disconnected from One Touch Key for FAX or that One
sysR Touch Key has a problem.

Power OFF then ON. If the problem persists, perform the following:
UI Cable Connection Error (UI-Panel)
The Control Panel has detected that the UI Cable is disconnected.
[Corrective Actions] 123-357 Sys EEPROM Write Error(UI-Panel)
Power OFF then ON. If the problem persists, perform the following: [Error Type]
OF-04 Panel System Fail sysR
[Fault Content]
123-354 Decrease in 24V Error(UI-Panel) Sys EEPROM Write Error (UI-Panel)

The Control Panel has detected that writing in the EEPROM there failed.
sysR
24V Power Drop Detected error (UI-Panel)
The Control Panel has detected a drop in 24V power voltage.
[Corrective Actions] 123-358 Log EEPROM Write Error(UI-Panel)
OF-04 Panel System Fail sysR
[Fault Content]
123-355 Decreas in 5V Error(UI-Panel) Log EEPROM Write Error (UI-Panel)

The Control Panel has detected that writing in the EEPROM there for logging failed.
sysR
5V Power Drop Detected error (UI-Panel)
The Control Panel has detected a drop in 5V power voltage.
[Corrective Actions] 123-362 No Object (UI-Panel)
OF-04 Panel System Fail System Fail
[Fault Content]
123-356 FAX OTK Cable Connect Error(UI-Panel) No Object (FCW)
Ver.1.2 09/2012 123-xxx FIP

2-521
123-xxx FIP 2-522 Ver.1.2
[Detection Conditions] 123-371 Interface Parameter Fail (UI-Panel)

UI-SW failure in the ESS PWB. [Error Type]
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. [Fault Content]
Interface Parameter Failure (UI-Panel)
123-368 Short of UI Memory (UI-Panel) The parameter sent from the Controller was incorrect.
Insufficient Memory (FCW)
[Detection Conditions] 123-372 Interface Sequence Fail (UI-Panel)
There is insufficient memory or the connection failed. [Error Type]
Interface Sequence Failure (UI-Panel)
123-369 Invalid Interface Value (UI-Panel) The initialization command from the Controller was not sent within the specified time.
Incorrect Interface Value (UI-Panel)
[Detection Conditions] 123-373 Channel Fail (UI-Panel)
Channel Failure (UI-Panel)
123-370 Interface Length Fail (UI-Panel) The channel sent from the Controller was incorrect.
Interface Length Failure (UI-Panel)
[Detection Conditions] 123-374 Invalid User Job ID (UI-Panel)
The parameter sent from the Controller was incorrect. [Error Type]
Incorrect User Job ID (UI-Panel)
The Job ID parameter sent from the Controller was incorrect. 123-378 Interface Format Fail (UI-Panel)
Interface Format Failure (UI-Panel)
123-375 Internal Resource Fail (UI-Panel) [Detection Conditions]
[Error Type] The data format sent from the Controller was incorrect.
Internal Resource Failure (UI-Panel) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-379 Dispatch Fail (UI-Panel)
Dispatch Failure (UI-Panel)
123-376 Internal Memory Fail (UI-Panel) [Detection Conditions]
Internal Memory Failure (UI-Panel) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-380 Copy Interface Fail (UI-Panel)
Copy Interface Failure (UI-Panel)
123-377 UI Timer Fail (UI-Panel) [Detection Conditions]
Timer Failure (UI-Panel) OF-04 Panel System Fail
[Detection Conditions] 123-381 Fax Interface Fail (UI-Panel)
Fax Interface Failure (UI-Panel)
Ver.1.2 09/2012 123-xxx FIP

2-523
123-xxx FIP 2-524 Ver.1.2
[Detection Conditions] 123-385 Service Object Overflow (UI-Panel)

Service Object Overflow (UI-Panel)
123-382 Scanner Interface Fail (UI-Panel) UI-SW failure in the ESS PWB.
Scanner Interface Failure (UI-Panel)
[Detection Conditions] 123-386 Invalid Service Object (UI-Panel)
Incorrect Service Object (UI-Panel)
123-383 Report Interface Fail (UI-Panel) UI-SW failure in the ESS PWB.
Report Interface Failure (UI-Panel)
[Detection Conditions] 123-387 Invalid Service Object Attribute (UI-Panel)
Incorrect Service Object Attribute (UI-Panel)
123-384 Server Access Fail (UI-Panel) UI-SW failure in the ESS PWB.
Server Access Failure (HB/FCW)
[Detection Conditions] 123-388 Attribute Fail (UI-Panel)
Attribute Error (UI-Panel)
UI-SW failure in the ESS PWB. 123-392 Auditron Fail (UI-Panel)
Incorrect Auditron (UI-Panel)
123-389 Argument Fail (UI-Panel) [Detection Conditions]
Argument Failure (HB/FCW) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-393 EP Fail (UI-Panel)
EP Failure (UI-Panel)
123-390 Job Parameter Fail (UI-Panel) [Detection Conditions]
Job Parameter Argument Error (UI-Panel) OF-04 Panel System Fail
UI-SW failure in the ESS PWB. 123-394 File Access Fail (UI-Panel)
Incorrect File Access (UI-Panel)
123-391 Job Actual Parameter Fail (UI-Panel) [Detection Conditions]
Job Execution Argument Error (UI-Panel) OF-04 Panel System Fail
[Detection Conditions] 123-395 NVM Fail (UI-Panel)
NVM Failure (UI-Panel)
Ver.1.2 09/2012 123-xxx FIP

2-525
123-xxx FIP 2-526 Ver.1.2
[Detection Conditions] 123-399 Internal Fail (UI-Panel)

Internal Error (UI-Panel)
123-396 FF Fail (UI-Panel) UI-SW failure in the ESS PWB.
FF Error (UI-Panel)
[Detection Conditions] 123-400 JRM I/F Internal Fail (UI-Panel)
Due to a fatal error in the JRM IF Converter, subsequent processing cannot be performed.
123-397 MGR Fail (UI-Panel) There was insufficient area, an internal error or invalid IF Sequencing (or parameter) entered into
[Error Type] the Converter.
MGR Error (UI-Panel) OF-04 Panel System Fail
123-398 Delay Release Queue Full (UI-Panel)

[Error Type]
System Fail
[Fault Content]
Delay Release Queue Full (UI-Panel)
124-310 DC132 11 [Error Type]

[Fault Content] Stored Data Mismatch
Stored Data Mismatch [Detection Conditions]

[Detection Conditions] The serial numbers do not match.
Product No. not specified. Procedure

Execute dC132[Billing Data Matching & Serial No Setting].
Compare the 3 Serial No. All 3 numbers are different.
Replace the MCU PWB and the ESS PWB. Y N
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match.
124-311 DC132 09 Replace the MCU PWB and the ESS PWB.
[Error Type]
System Fail 124-314 DC132 01
Stored Data Mismatch System Fail
Serial No. not specified. Stored Data Mismatch
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Internal control error was detected.
Replace the MCU PWB and the ESS PWB. [Corrective Actions]
[Error Type]
The product No. did not match. Stored Data Mismatch
Procedure [Detection Conditions]
Compare the 3 product No. All 3 numbers are different.
Procedure
Y N Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
Execute dC132[Billing Data Matching & Serial No Setting]. Make the 3 values match. Execute dC131[NVM Read/Write].
Compare the following values.
Replace the MCU PWB and the ESS PWB. • dC131[700-600]
• dC131[700-601]
124-313 DC132 10 • dC131[700-602]
Compare the 3 numbers. All 3 numbers are different.
Ver.1.2 09/2012 124-xxx FIP

2-527
124-xxx FIP 2-528 Ver.1.2
Y N [Detection Conditions]
Internal control error was detected.
[Error Type]
Internal control error was detected. Stored Data Mismatch
Replace the MCU PWB and the ESS PWB. Procedure
124-317 DC132 04 Execute dC131[NVM Read/Write].
[Error Type] • dC131[700-606]
System Fail • dC131[700-607]
[Fault Content] • dC131[700-608]
Stored Data Mismatch Compare the 3 numbers. All 3 numbers are different.
[Detection Conditions] Y N
Procedure Replace the MCU PWB and the ESS PWB.
Execute dC131[NVM Read/Write]. 124-320 SEEPROM Fail
• dC131[700-600]
[Error Type]
System Fail
• dC131[700-601]
• dC131[700-602] [Fault Content]
Compare the 3 numbers. All 3 numbers are different. SEEPROM Fail
Y N [Detection Conditions]
Write error occurred in the SEEPROM on the ESS Board.
Pull out and insert SEEPROM, or replace the ESS PWB.
124-318 DC132 07 If the system is not restored after the ESS PWB has been replaced, install back the original ESS
PWB and contact Support G.
[Error Type]
Obtain the logs that have been recorded in 2.5.2 Logging/Extraction Tool Operational Instructions
System Fail
and contact Support G.
[Fault Content]
Stored Data Mismatch
124-321 Backup SRAM Fail
[Error Type] Compare the 3 numbers. All 3 numbers are different.
System Fail Y N
Replace the PWB whose values do not match.
[Fault Content]
Backup SRAM Fail Replace the MCU PWB and the ESS PWB.
Write error occurred in the NVM on the ESS Board. 124-324 All Billings Mismatch
1. If the Fax Card is installed, reinstall it. System Fail
2. Pull out and insert NVM Board or replace it. [Fault Content]
3. Replace the ESS PWB. All Billing Counter Mismatch
If the system is not restored after the ESS PWB has been replaced, install back the original ESS [Detection Conditions]
PWB and contact Support G.
The billing counters in multiple locations are all different.
Obtain the logs that have been recorded in 2.5.2 Logging/Extraction Tool Operational Instructions
and contact Support G.
Replace the MCU PWB and the ESS PWB.
124-322 DC132 05
[Error Type]
124-325 Billing Restoration Fail
System Fail
[Error Type]
[Fault Content]
System Fail
[Fault Content]
Billing Counter Mismatch (1 position)
When one of the Billing counters mismatches with the others, the counter cannot be repaired.
Procedure
124-323 DC132 06 Compare the 3 Serial No. All 3 numbers are different.
[Error Type] Y N
Replace the PWB whose values do not match.
System Fail
[Fault Content] Replace the MCU PWB and the ESS PWB.
[Detection Conditions] 124-326 IOT Speed Not Registered
Internal control error was detected. [Error Type]
Procedure system fail
Execute dC131[NVM Read/Write]. IOT Speed not registered.
• dC131[700-603]
It was detedted that at boot, IOT Speed registration procedure status was 1 or 2.
• dC131[700-604]
• dC131[700-605]
Ver.1.2 09/2012 124-xxx FIP

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124-xxx FIP 2-530 Ver.1.2

This Fail triggers the procedure for changing IOT Speed. Accordingly the user needs to follow the Turn the power OFF and ON.
dialog displayed on the UI in order to enter the SW Key for changing IOT Speed. If the problem persists, perform the following:
Pull out and insert the Prt-Kit or the ROM DIMM #1 (Standard ROM). Or, replace it.
124-327 IOT Speed Change SW Fail
[Error Type] 124-332 contract data mismatch
system fail [Error Type]
A SW error was detected during the procedure for changing IOT Speed. [Fault Content]
[Detection Conditions] Contract data mismatch.
A SW error was detected during the procedure for changing IOT Speed. [Detection Conditions]
1. a failure to shift to Diag Mode Case where the contract data on IOT side and Controller side mismatches.
2. a failure in DC132 [Corrective Actions]
3. a failure to read from/write in SEEP ROM
Match the contract data on IOT and Controller.
4. a failure to reboot
124-333 ASIC Fail (Panther)
1. Replace IOT.
[Error Type]
2. Replace the Controller board. System Fail
[Fault Content]
Panther Error
124-328 Punch Unit User Initial SetUp
[Error Type]
An error was detected in the Panther.
System Fail
[Fault Content]
Punch Unit User Initial Installation Screen Displayed
1. Reinstall or replace the RAM DIMM.
The notification from the Finisher indicates that the Punch Unit was detected but the punch hole
configuration is unknown.
Select the Punch Unit according to the instruction on the screen.
124-334 Standard Font ROM Error
[Error Type]
System Fail
124-331 ESS ROM DIMM #1 Not Found
[Fault Content]
[Error Type]
Standard FontROM Error
System
[Fault Content]
An error was detected in the standard Built-In Font ROM.
Forgotten to install the ESS ROM DIMM #1 (Standard ROM) (deleted because unable to display)
The system detected that the ESS ROM DIMM #1 was not installed (deleted because unable to dis-
play)
124-335 Font ROM Not Found [Error Type]

[Fault Content] Error due to installation of ROM DIMM for other models.
FONT ROM [Detection Conditions]

NOT FOUND The system detected that the ROM DIMM for another model was installed.
The installation of the Font ROM was not detected. Check the ROM DIMM and install the appropriate ROM DIMM.
[Corrective Actions] If the problem persists, contact Support G.
1. Pull out and insert or replace the Font ROM. 124-340 CRUM Market fail ALL
2. If the problem persists, refer to the following procedure to repair it. [Error Type]
OF-01 Common System Fail System Fail
[Fault Content]
124-337 ESS Standard RAM Error All three CRUM destinations are not set (0 or different values are set).
System Fail The CRUM destinations stored in three positions match but their values are not set (0).
ESS Standard RAM (Standard ROM) Error Replace the machine, or replace the MCU Board.
An error was detected in the ESS Built-In Standard RAM. 124-341 CRUM Market fail MCU
Turn the power OFF then ON. If the problem persists, perform the following procedure. System Fail
1. Reinstall or replace all the RAM DIMM. [Fault Content]
2. If the problem persists, refer to the following procedure to repair it.
One of CRUM destinations is different from the others (IOT).
One of the CRUM destinations stored in three positions does not match (Data stored in the MCU
124-338 Same Font ROMs Found Board does not match).
System Fail (Software available for DC132)
[Fault Content] Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.
Install the same Font ROM. (Software unavailable for DC 132)
[Detection Conditions] Replace the MCU PWB.
The system detected that a duplicate Font ROM was installed.

[Corrective Actions] 124-342 CRUM Market fail SYS 1
1. Pull out and insert the Prt-Kit or the ROM DIMM #3. Replace it. [Error Type]
System Fail
124-339 ROM DIMM of Another Product Found
Ver.1.2 09/2012 124-xxx FIP

2-531
124-xxx FIP 2-532 Ver.1.2

One of CRUM destinations is different from the others (SYS 1). sys
One of the CRUM destinations stored in three positions does not match (Data stored in the Control- Billing Meter Type Fail (One mismatches the others but cannot be automatically repaired.)
ler Board does not match). [Detection Conditions]
[Corrective Actions] When one billing meter type did not match, this machine tried to automatically correct it but failed.
(Software available for DC132) [Corrective Actions]
Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
PWB.
In DC131[NVM Read/Write] compare the values in the following NVMs: 720-002 and 720-062. If the
(Software unavailable for DC132) values in both are the same, replace the MCU PWB.
Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists, If they are different, replace the ESS PWB.
replace the Controller PWB.
124-346 All Billing CountTypes Mismatch

124-343 CRUM Market fail SYS 2
[Error Type]
[Error Type]
sys
System Fail
[Fault Content]
[Fault Content]
Billing Count Type Fail (All the three are different from each other.)
One of CRUM destinations is different from the others (SYS 2).
All the billing count types kept at multiple locations are different.
One of the CRUM destinations stored in three positions does not match (Data stored in the Control-
ler Board does not match). [Corrective Actions]
[Corrective Actions] Power OFF then ON. If the problem persists, perform the following:
(Software available for DC132)
Enter DC132. Master MCU to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order. 124-347 Billing CountType Restoration Fail
(Software unavailable for DC132) [Error Type]
Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.
sys
[Fault Content]
124-344 All Billings Metertypes Mismatch Billing Count Type Fail (One mismatches the others but cannot be automatically repaired.)
sys When one billing count type did not match, this machine tried to automatically correct it but failed.
Billing Meter Type Fail (All the three are different from each other.) Power OFF then ON. If the problem persists, perform the following:
[Detection Conditions] In DC131[NVM Read/Write] compare the values in the following NVMs:
All the billing meter types kept at multiple locations are different. If the values in both 720-052 and 720-063 are the same, replace the MCU PWB.
[Corrective Actions] If they are different, replace the ESS PWB.
Replace the MCU PWB and the ESS PWB. 124-348 All Modal Break Points Mismatch
[Error Type]
124-345 Billing Meter Type Restoration Fail sys
Modal Break Point Fail (All the three are different from each other.) One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
[Detection Conditions] MCU Board does not match).
All the Modal Break Points kept at multiple locations are different. [Corrective Actions]
[Corrective Actions] (Software available for DC132)
Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB.
(Software unavailable for DC132)
Replace the MCU PWB.
124-349 Modal Break Point Restoration Fail

124-352 CRUM OEM fail SYS 1
[Error Type]
sys
[Error Type]
System Fail
[Fault Content]
Modal Break Point Fail (One mismatches the others but cannot be automatically repaired.)
[Fault Content]
One of CRUM OEM destinations is different from the others (SYS 1).
When one Modal Break Point did not match, this machine tried to automatically correct it but failed.
One of the CRUM OEM destinations stored in three positions does not match (Data stored in the
[Corrective Actions] Controller Board does not match).
In DC131[NVM Read/Write] compare the values in the following NVMs:
If the values in both 720-057 and 720-064 are the same, replace the MCU PWB.
Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont
If they are different, replace the ESS PWB.
PWB.
124-350 CRUM OEM fail ALL Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
[Error Type] replace the Controller PWB.
System Fail
[Fault Content] 124-353 CRUM OEM fail SYS 2
All three CRUM OEM destinations are not set (0 or different values are set). [Error Type]
The CRUM OEM destinations stored in three positions match but their values are not set (0). [Fault Content]
[Corrective Actions] One of CRUM OEM destinations is different from the others (SYS 2).
Replace the machine, or replace the MCU Board. [Detection Conditions]
Controller Board does not match).
124-351 CRUM OEM fail MCU
[Error Type]
System Fail
Enter DC132. Mater SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
[Fault Content] and the Cont PWB in order.
One of CRUM OEM destinations is different from the others (IOT). (Software unavailable for DC132)
Reinstall/replace the NVM PWB. If the problem still persists, replace the Controller PWB.
Ver.1.2 09/2012 124-xxx FIP

2-533
124-xxx FIP 2-534 Ver.1.2
124-360 CRUM validation fail ALL 124-363 CRUM validation fail SYS 2
All three CRUM Enable/Disable settings are not set (0 or different values are set). One of CRUM Enable/Disable settings is different from the others (SYS 2).
The CRUM Enable/Disable settings stored in three positions match but their values are not set (0). One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
[Corrective Actions] the Controller Board does not match).
Replace the machine, or replace the MCU Board. [Corrective Actions]
Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
124-361 CRUM validation fail MCU and the Cont PWB in order.
[Error Type] (Software unavailable for DC132)
System Fail Reinstall/replace the NVM PWB. If the problem still persists, replace the Controller PWB.
[Fault Content]
One of CRUM Enable/Disable settings is different from the others (IOT). 124-372 IOT sc Soft Fail
One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
System Fail
the MCU Board does not match).
[Fault Content]
IOT Controller Software Failure
IOT Controller software failure.
124-362 CRUM validation fail SYS 1
[Error Type]
System Fail
124-373 IOT Manager SW Fail
[Fault Content]
One of CRUM Enable/Disable settings is different from the others (SYS 1).
[Error Type]
System Fail
One of the CRUM Enable/Disable settings stored in three positions does not match (Data stored in
[Fault Content]
the Controller Board does not match). IOT Manager Software Failure
(Software available for DC132) An error in the IOT Manager software was detected.
Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont [Corrective Actions]
PWB. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
(Software unavailable for DC132) OF-06 IOT System Fail
Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
124-374 IOT IM DeviceDriver SW Fail
IOT IM Device Driver Software Failure One of CRUM destinations is different from the others (SYS 1). #Case-(2)
The IOT controller software has detected a fatal error. One of the CRUM destinations stored in three positions does not match (Data stored in the Control-
Also occurs when the system data obtained from within the Cont during start up has an incorrect ler Board does not match).
value. [Corrective Actions]
Occurs if DiagExit is carried out when SysUser NV initialization or IOT NV Write resulted in ’Exit (Software available for DC132)
(Keep Log)’, but does not occur when ’Exit (Clear Log)’ is used.
Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Controller
[Corrective Actions] PWB.
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. (Software unavailable for DC132)
OF-06 IOT System Fail Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
124-380 CRUM Market fail ALL (2)

[Error Type] 124-383 CRUM Market fail SYS 2 (2)
System Fail [Error Type]
All three CRUM destinations are not set (0 or different values are set) #Case-(2). [Fault Content]
[Detection Conditions] One of CRUM destinations is different from the others (SYS 2). #Case-(2)
The CRUM destinations stored in three positions match but their values are not set (0). [Detection Conditions]
[Corrective Actions] One of the CRUM destinations stored in three positions does not match (Data stored in the Control-
ler Board does not match).
124-381 CRUM Market fail MCU (2) Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
[Error Type] and the Cont PWB in order.
System Fail (Software unavailable for DC132)
[Fault Content] Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.
One of CRUM destinations is different from the others (IOT). #Case-(2)
[Detection Conditions] 124-390 CRUM OEM fail ALL (2)
One of the CRUM destinations stored in three positions does not match (Data stored in the MCU [Error Type]
Board does not match).
System Fail
(Software available for DC132) All three CRUM OEM destinations are not set (0 or different values are set). #Case-(2)
The CRUM OEM destinations stored in three positions match but their values are not set (0).
Replace the machine, or replace the MCU Board.
124-382 CRUM Market fail SYS 1 (2)
Ver.1.2 09/2012 124-xxx FIP
2-535
124-xxx FIP 2-536 Ver.1.2
124-391 CRUM OEM fail MCU (2) Enter DC132. Master SYS2 to resolve the problem. If the problem persists, replace the Cont NVM
and the Cont PWB in order.
[Error Type] (Software unavailable for DC132)
System Fail
Reinstall/replace the NVMPWB. If the problem still reoccurs, replace the Controller PWB.
[Fault Content]
One of CRUM OEM destinations is different from the others (IOT). #Case-(2)
124-700 Trimming Cancelled
[Fault Name]
Trimming Cancelled
MCU Board does not match).
Warning
Enter DC132. Master SYS1 to resolve the problem. If the problem persists, replace the MCU PWB. [Fault Content]
(Software unavailable for DC132) Trimming was cancelled due to incorrect finished size during trimming.
Replace the MCU PWB. [Detection Conditions]
When the paper size to be output is compared with the finished size specified by trimming, it was
detected that the finished size is out of the range where trimming can be done.
124-392 CRUM OEM fail SYS 1 (2)
[Error Type]
Specify a post-trimming finished size that can conform to the output size.
System Fail
[Fault Content]
One of CRUM OEM destinations is different from the others (SYS 1). #Case-(2)
124-701 Output tray changed from Side Tray
Warning
Controller Board does not match). [Fault Content]
[Corrective Actions] The machine changed output tray from Side Tray to another and continued printing.
(Software available for DC132) [Detection Conditions]
Enter DC132. Master the MCU to resolve the problem. If the problem persists, replace the Cont Paper that cannot be output to SideTray was detected. (paper size and paper type)
PWB. [Corrective Actions]
(Software unavailable for DC132) Replace the paper with paper that can be output to Side Tray and rerun the job.
Extract the SEEPROM from and reinsert it into the Controller PWB. If the problem still persists,
124-702 Output tray changed from Stacker
124-393 CRUM OEM fail SYS 2 (2) [Error Type]
Warning
[Error Type]
System Fail
[Fault Content]
The machine changed output tray from Stacker to another and continued printing.
[Fault Content]
One of CRUM OEM destinations is different from the others (SYS 2). #Case-(2)
Paper that cannot be output to Stacker was detected. (paper size and paper type)
Controller Board does not match). Replalce the paper with paper that can be output to Stacker and rerun the job.
(Software available for DC132) 124-703 Booklet Tray to Center Tray
Warning Folder function was canceled and printing was continued because a failure was detected in the
[Fault Content] Folder failure.
The output tray was changed from the Booklet Tray to the Center Tray and printing continued. [Corrective Actions]
[Detection Conditions] Repair Folder using another FIP detected at the same time.
The output tray has been changed to the Center Tray because a failure was detected in the Booklet
Tray. 124-708 Changed To Sub Tray
Repair the Booklet Tray using another FIP detected at the same time. Warning
[Fault Content]
124-704 Envelop Folder Tray to Center Tra The machine changed output tray from the selected tray to Sub Tray and continued printing.
Warning The paper was output from the center tray instead of from the selected tray
[Fault Content] 1. A different paper size other than the selected size was output for double-sided setting
The output tray was changed from the Folder Tray to the Center Tray and printing continued. 2. Puncher of Finisher C malfunctioned
[Detection Conditions] [(1) Sub Tray output when there is a size mismatch during double-sided setting]
• When there is a size mismatch, Simplex setting outputs to the selected tray and Duplex setting
The output tray has been changed to the Center Tray because a failure was detected in the Folder
outputs to the Sub tray.
Tray.
• The aim in changing the output to the Sub Tray based on the SheetDelivered receive timing
[Corrective Actions] from the IOT is displayed in the Control Panel which displays ’Copying’ message when the
Repair the Folder Tray using another FIP detected at the same time. [Start] button is pressed, until the IOT stops.
• There is no special display in the driver.
124-705 Punching Canceled [(2) Sub Tray output when the Finisher malfunctioned]
[Error Type] • Decolor and Puncher failures are not SubSystemFail, they are LocalFail.
• When Decolor fails, output goes to the selected Finisher.
Warning
• When Puncher fails, output goes to the Sub Tray.
[Fault Content]
However, when booklet is selected, output goes to the Booklet.
Punching instruction was canceled and printing continued.
• The aim in changing the output to the Sub Tray based on the SheetDelivered receive timing
[Detection Conditions] from the IOT is displayed in the Control Panel which displays ’Copying’ message when the
Punching function was canceled and printing was continued because a failure was detected in the [Start] button is pressed, until the IOT stops.
Puncher. [Corrective Actions]
[Corrective Actions] For case (1), please check that the same selected paper size has been set on the paper tray.
Repair Punch using another FIP detected at the same time. For case (2), check that the error codes: 012-231, 012-232, 012-233 or 012-234 has been dis-
played, and refer to the corresponding FIP to repair the problem.
124-706 Folding Canceled
[Error Type] 124-709 Stapler sheets counts over warning
Warning [Error Type]
[Fault Content] Warning
Folding instruction was canceled and printing continued. [Fault Content]
The No. of Stapler Sheets exceeded and printing continued.
Ver.1.2 09/2012 124-xxx FIP

2-537
124-xxx FIP 2-538 Ver.1.2
The No. of Stapler Sheets exceeded was detected but printing was continued.
The No. of Stapler Sheets exceeded was detected but printing was continued.
124-710 Output Tray changed from MailBoxSorter

[Error Type]
warning
[Fault Content]
The machine changed output tray from Sorter to another and continued printing.
Paper that cannot be output to Mailbox Sorter was detected. (paper size and paper type)
Replace the paper with paper that can be output to Mailbox Sorter and rerun the job.
125-311 PSWcont Unexpected Fail
[Error Type]
System Fail
[Fault Content]
PSWcont Unexpected Error
PSW Cont Software Failure
Ver.1.2 09/2012 125-xxx FIP

2-539
125-xxx FIP 2-540 Ver.1.2
127-210 DFE Communication Fail [Detection Conditions]
[Error Type] The Controller detected the mismatch with the I/F version notified from the DFE.
Service Fail [Corrective Actions]

[Fault Content] • Match the software versions of DFE and ESS.
Controller Detected DFE Comm Error 2.6.1 Software Download
The Green Controller detected communication failure with the DFE. 127-220 DEF Communicaiton Error (video)
Pull out and insert the DFE connection cable. Service Fail
Turn the power OFF then ON. [Fault Content]
DEF Detected Communication Error (Video)
127-211 DFE Parameter Error [Detection Conditions]
[Error Type] The DFE detected communication error in the Video system.

Controller Detected DFE Parameter Error
The Green Controller detected incorrect parameter for command communication with the DFE. 127-221 DEF Communicaiton Error (Command)
Pull out and insert the DFE connection cable. Service Fail
Turn the power OFF then ON. [Fault Content]
DEF Detected Communication Error (Command)
127-212 ExtPrint Check Mode Error [Detection Conditions]
[Error Type] The DFE detected communication error in the Command system.
External Print Check Mode Error
The Controller detected an error in the External CDI H/W Check Mode. 127-310 ESR Task Fatal error
• Pull out and insert the command/video cables between the DFE and M/C. System Fail
• Turn the power OFF then ON. [Fault Content]
Fatal error of ESR Task.
127-213 ExtPrint I/F Mismatch [Detection Conditions]
[Error Type] A fatal error occurred in ESR Task.

External Print IF Mismatch
Ver.1.2 09/2012 127-xxx FIP

2-541
127-xxx FIP 2-542 Ver.1.2
127-311 ExtPRTc Fatal Error [Fault Content]

[Error Type] a fatal error related to WSD Print Service

[Fault Content] ESS detected a Video Link error.
Fatal error related to ExtPRTc. [Corrective Actions]

[Detection Conditions] Turn OFF then ON the power. If the problem persists, perform the following.
Fatal error related to ExtPRTc.
[Corrective Actions] 127-315 ThinPrint S/W Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. [Error Type]
OF-01 Common System Fail sys
[Fault Content]
127-312 DFE Video Link Fail A ThinPrin .print-related fatal error
system fail A problem has occurred with software processing, causing the processing to stop ever since.
DFE-detected Video Link Fail Turn the power OFF then ON.
[Detection Conditions] If the problem persists, go to the following and solve it.
DFE detected a Video Link error.
Disconnect and connect the DFE connection cable. 127-320 DFE Critical Fail
Turn OFF then ON the power. If the problem persists, perform the following. [Error Type]
OF-01 Common System Fail System Fail
[Fault Content]
127-313 ESS Video Link Fail Fatal error related to Bizen DFE.
system fail An error occurred in the connection to the DFE. Or, the DFE needs to treat the device as System-
Fail.
[Fault Content]
ESS-detected Video Link Fail
Take the corrective actions based on the Fault Code displayed in the DFE monitor, then reboot the
[Detection Conditions] system.
ESS detected a Video Link error.
If the problem persists, perform the following procedures.
[Corrective Actions] 1. Check the connection to the DFE.
Disconnect and connect the DFE connection cable. 2. Check the device settings.
Turn OFF then ON the power. If the problem persists, perform the following. 3. Check the DFE HW.
OF-01 Common System Fail 4. Check the device HW.
127-314 WSD Print S/W Fail 127-337 JobTemplate HDD Write Error
system fail System Fail
[Write error in obtaining JT] System Fail
An error has occurred when the Job Template was stored in the local HD. [Fault Content]
[Detection Conditions] Fatal error of FTP Server.
There was a temporary file access failure during polling for internal use, or an error occurred when [Detection Conditions]
writing to a local HDD of the Job Template (besides HDD Full).
A fatal error of FTP Server was detected.
Turn the power OFF then ON. If the problem persists, perform the following procedures in sequence Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
to repair it.
After performing the procedure in
OF-02 HDD System Fail,
127-396 MailIO Soft Fatal error
127-342 JobTemplate Monitor Fail [Error Type]
System Fail
[Error Type]
System Fail
[Fault Content]
Fatal error related to Mail IO.
[Fault Content]
[JT Monitor Failure]
Fatal error related to Mail IO.
Fatal errors to be detected by the JT monitor.
A response such as system function recall error was detected.
127-398 IPP Soft Fatal error

127-353 LPD Soft Fatal error
[Error Type]
[Error Type]
System Fail
System Fail
[Fault Content]
[Fault Content]
Fatal error related to IPP.
Fatal error related to lpd.
Fatal error related to IPP.
Fatal error related to lpd.
127-399 JME Soft Fatal error

127-354 FTP Server Software Fail
Ver.1.2 09/2012 127-xxx FIP
2-543
127-xxx FIP 2-544 Ver.1.2
[Error Type]
System Fail
[Fault Content]
Fatal error related to JME.
Fatal error related to JME.
127-700 SIP Registration Fail

[Error Type]
warning
[Fault Content]
A failure in registering with the SIP Registration Server
An error has occurred in registering device info with the SIP Registration Server.
Check what the SIP Registration Server is set to on the device.
Check that the SIP Registration Server is available.
133-210 Fax Parameter incorrect [Error Type]
[Error Type] Service Fail
Service Fail [Fault Content]

[Fault Content] Data Read Error - Invalid Data
Incorrect Parameter [Detection Conditions]

[Detection Conditions] The specified data cannot be read due to reasons such as the specified data is broken.
• The host may treat this failure as a System Fail.
The parameter value was inappropriate.
(An error of the interface itself, such as a too long parameter) The necessary parameter is not noti- [Corrective Actions]
fied. Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
NOTE: Depending on the host, this error may not be returned but the Fax card may be reset. OF-07 FAX System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. 133-214 Fax USB Open Fail in Initializing
OF-07 FAX System Fail [Error Type]
Service Fail
133-211 Fax Parameter Value Invalid [Fault Content]
[Error Type] USB Open failed at initialization.
Service Fail [Detection Conditions]
[Fault Content] Detected by FAPE (createInstance failed).
Incorrect Parameter [Corrective Actions]
The PV exceeds the range. OF-07 FAX System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. 133-215 Fax USB Device Fatal Error
Service Fail
133-212 Fax Read Erro No Data [Fault Content]
[Error Type] USB Device Fatal Error
Service Fail [Detection Conditions]
[Fault Content] Sent to the FAPE as an asynchronized event.
Data Read Error - No Data [Corrective Actions]
The specified data was not found (incorrect no. or channel). OF-07 FAX System Fail
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. 133-216 Fax USB Host Fatal Error
Service Fail
133-213 Fax Read Error-Invalid Data [Fault Content]
USB Host Fatal Error
Ver.1.2 09/2012 133-xxx FIP

2-545
133-xxx FIP 2-546 Ver.1.2
Sent to the FAPE as an asynchronized event. 133-220 Fax Control task detects error
Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it. Service Fail
OF-07 FAX System Fail [Fault Content]
Fatal error of Fax Cont.
133-217 Fax Manager Short of Memory [Detection Conditions]
[Error Type] Due to an error during Fax Cont software processing, subsequent processes cannot be performed.
Insufficient Fax Manager Memory OF-11 FAX Job Fail
Sent to the FAPE as an asynchronized event. (Currently undefined) 133-221 Fax Card not respond when system is Booting
OF-07 FAX System Fail [Fault Content]
No response at Fax Card booting.
133-218 Fax Card Message Library Short of Memory [Detection Conditions]
[Error Type] The Fax Card did not respond within the specified time on booting.
Insufficient Fax Card Message Library Memory OF-07 FAX System Fail
Sent to the FAPE as an asynchronized event. (Currently undefined) 133-222 Fax Card does not respond intervally
The Fax Card did not respond within the specified time.
133-219 Fax Short of Work Memory [Detection Conditions]
[Error Type] The Fax Card did not respond within the specified time.
Insufficient Working Memory OF-07 FAX System Fail
Due to insufficient memory, the system was unable to reserve the memory required for the process- 133-223 Fax Card Reset
ing.
[Error Type]
[Corrective Actions] Service Fail
[Fault Content]
OF-07 FAX System Fail
Fax Card Reset
[Detection Conditions] 133-280 Fax Option Slot1 Board Fail
Fax Card Reset [Error Type]
OF-07 FAX System Fail FAX Service Separated by Service Fail
133-224 Controller ROM Fax Card ROM mismatch Due to either a Fax Card failure or Fax Cont SW failure, subsequent processes could not be per-
[Error Type] formed.
Version mismatch between the Controller ROM and the Fax Card ROM. OF-07 FAX System Fail
The Controller detected version mismatch. 133-281 Received unknown message
Upgrade both the Controller and Fax Card ROM to the latest version. Service Fail
[Fault Content]
133-225 Fax address book illegal setting Unknown message received.
Service Fail A message not specified in the I/F settings was received from the Fax Card.
After rewritting the Address Book using EasyAdmin and before rebooting, a Service Fail occurred Turn the power OFF then ON. If the problem persists, perform the following procedure to repair it.
due to dial error because a speed dial entry was rewritten from the Panel. OF-07 FAX System Fail
After rewriting the Address Book in EasyAdmin and before rebooting, a speed dial entry was rewrit- 133-282 Fax Card download fail
ten from the Panel.
[Error Type]
[Fault Content]
Software downloading failed and Fax Card separated.
133-226 Illegal country code for Fax [Detection Conditions]
[Error Type] As downloading of Fax Card could not be completed due to either a Fax Card failure or Fax Cont
Service Fail SW failure, subsequent processes could not be performed.
Illegal Country Code for FAX Detected Repeat the Fax Card Download. If this failure persists, replace the Fax PWB and the G3 PWB.
The code that does not provide FAX Service is set in the System Data Country Code. OF-14 FAX Card Fail
Set a correct Country code. 133-283 Fax report mail box not open
Ver.1.2 09/2012 133-xxx FIP

2-547
133-xxx FIP 2-548 Ver.1.2
[Error Type] * This error also occurs when any of the four conditions above is detected when ’the customer
selects the Bypass tray and tries to print from a mailbox’.
Service Fail
• Load the paper size that can be used for Fax printing.
FAX Report Storage Mailbox Not Open
A3SEF, A4LEF, B4SEF, B5LEF, A4SEF, A5SEF, B5SEF, Letter SEF, Legal (14inch), Legal
[Detection Conditions] (13inch), Ledger, Letter LEF, and Half Letter SEF can be used.
Mailbox Not Open was detected when FAX report is stored in a mailbox.
• Load the paper type (= paper quality) that can be used for Fax printing.->
[Corrective Actions] Plain Paper, Bond Paper, Recycled Paper, Backing Paper, and Custom Paper can be used.
If the problem persists after opening the Mailbox, perform the following procedure to repair it. • When the machine is set to ’Enable Receiving Paper Size Tray Mode Function’, perform any one of
OF-07 FAX System Fail the following:
1. Select [Settings List] -> [Fax Control] -> [Tray Mode] to add the tray number that the customer
wants to specify for printing.
133-700 Staple/Punch Canceled
2. Select a tray number for the customer’s printing use from the one of the trays that are set in
[Error Type] [Settings List] -> [Fax Control] -> [Tray Mode].
Warning Instead of selecting [Settings List] -> [Fax Control] -> [Tray Mode], the same settings can be performed
[Fault Content] through [SystemData: 820-002] -> [Tray selection in tray mode].
Cancel Staple/Punch (printing continued by canceling Staple/Punch instructions).
When it was decided that Staple/Punch could not be carried out due to the paper used for printing, OF-09 Common Job Fail
during processing of the received FAX document into a printable DataFormat by the Controller.
Change the Staple/Punch position or select paper for the Staple/Punch position.
133-710 Tray select fail. Used SMH instead.

[Error Type]
Warning
[Fault Content]
When printing Fax-received documents, it was performed via the Bypass tray since the selected tray
cannot be used for Fax
The ’Receiving Paper Size Tray Mode Function’ is provided to determine ’Which tray to print the
Fax-received data from’. This error can occur when this function is ’enabled.’
Even if this function is ’disabled,’ this error can also occur when printing Fax reports and documents
for polling.
* When set to automatically print Fax/Internet FAX received documents, this machine automatically
selects a paper tray. During that selection, any of the following occurs.
– Since the selected tray is set as ’Unavailable for Fax document print’, the machine selects the
Bypass tray to continue printing.
– Since the paper size in the selected tray is set as a size that cannot be used for Fax, the
machine selects the Bypass tray to continue printing.
– Since the paper type (= paper quality) in the selected tray is set as a quality that cannot be
used for Fax, the machine selects the Bypass tray to continue printing.
– If none of the above applies, the selected tray might be malfunctioning.
134-210 Fax Cont Parameter Invalid
[Error Type]
Service Fail
[Fault Content]
Incorrect Parameter
Incorrect parameter (A value out of the PV range was specified, or the parameter is too long, or an
error of the interface itself), the necessary parameter is not notified.
OF-07 FAX System Fail
134-211 Fax Card Main Board Failure
[Error Type]
Service Fail
[Fault Content]
Fax Card Main Board Failure
TBD
Fax Card Main Board Failure
OF-14 FAX Card Fail
Ver.1.2 09/2012 134-xxx FIP

2-549
134-xxx FIP 2-550 Ver.1.2
202-399 JME Soft Fatal error
[Error Type]
System Fail
[Fault Content]
Timer internal error detected by the UI Cont
The setting value of SystemData=700-124 (Auto Clear Timer (Auto Resume Timer, Auditoron Off
Timer, Tools Off Timer) is detected to be 1~29 in MF machines.
This Fail does not occur for values of 1~29 in Prt machine.
Check the value of SystemData=700-124 (Auto Clear Timer (Auto Resume Timer, Auditoron Off
Timer, Tools Off Timer).
If the value of 1~29 is set in an MF machine, a Fail will occur.
– If this Fail occurs when timer related System Data Settings Value for other than 700-124 is
changed, check the normal values for the related System Data.
Ver.1.2 09/2012 202-xxx FIP

2-551
202-xxx FIP 2-552 Ver.1.2
500-030 DC612 Print NG By IOT Wait State [Error Type]
[Error Type] Diag
History [Fault Content]

[Fault Content] The document size is different when a Diag job is performed.
[Detection Conditions] -When the size of the detected document is different from the specified document size.
The following occurs (However, this includes the cases that may not occur when DC612 starts): [Corrective Actions]
• DC900G: Use a document of the specified size and perform the job again.
Fusing Unit: Shifted to Warming Up and Sagging occurred.
The CC Cleaner Position was moved from the Home Position. 500-990 DC612 Print NG By Any Reason
Fusing Unit Relay State: Shifted to Not Ready. [Error Type]
Drum Cycle State: Shifted to Cleaning Request.
History
CC Wire Warning: Occurred.
[Fault Content]
Reserve Tank State: Filling.
Diag DC612 Test Pattern Print cannot be executed due to unknown reason.
Drum Crum State: Unknown.
• DCC5540G/DC540G:
Printing could not start due to unknown reason in Diag DC612 Test Pattern Print, or it was aborted.
Fusing Unit: Shifted to Warming Up and Sagging occurred.
(Only end response)
Reserve Tank State: Filling.
• This occurs during Diag execution only, and Fault Code is displayed on the PC-Diag and
[Corrective Actions] Panel.
Return from the Wait state and try again. [Corrective Actions]
Perform the same operation again.
500-033 Diag Document Not Detected/Enough
[Fault Name]
Diag Document Not Detected/Enough
[Error Type]
Diag
[Fault Content]
The document is not loaded or the document is not enough when a Diag job is performed.
-When a Diag job requiring a document is performed and the document cannot be detected.
-When a Diag job requiring multiple documents is performed and the number of loaded sheets is not
sufficient to meet the specification.
Load the required number of documents and perform the job again.
500-035 Diag Document Invalid Size

[Fault Name]
Diag Document Invalid Size
Ver.1.2 09/2012 500-xxx FIP

2-553
500-xxx FIP 2-554 Ver.1.2
2.4.1 Interface (Physical/Logical) 2.4.2 ’Cannot connect to the network’ or ’Print is not found from
1. Physical Interface Description the PC’
The following physical interfaces are supported. Get ’NET Connection Diagram’ and take actions by following the instructions in ’2.4.5 Network-Related
(1) IEEE1284*1 Details Investigation Flow’ in this document, and then collect the following information:
(2) USB
• System Settings List
(3) Ethernet (10BaseT, 100BaseTX) *2
• Check the client settings (Output Port)
*1: Only the products under Mid range are supported.
• Physical interface check
*2: Has the features to automatically detect and switch the transmission speed (10Mbps, 100Mbps).
• Logical interface check
Also, the transmission speed can be fixed by settings.
• Other connection environment check
2. Logical Interface Description
Printer switching machine
It is possible to set whether to activate the system for each of the following logical interfaces. Default
Activation: IEEE1284, SMB(DLC), SNMP(IPX) Availability of printer buffer, etc.
Supported for receiving print jobs HUB (Switch, Hub) used, etc.
(1) IEEE1284 (when 1.1 IEEE1284 is supported) * Only the products under Mid range are sup- • Network Capture Log
ported.
(2) USB
(3) Lpd
(4) NetWare
(5) AppleTalk (EtherTalk)
(6) SMB
(7) IPP
(8) Internet FAX Print
(9) Port9100
(10) CWIS File Upload Print
Supported for receiving Scan jobs
(1) Salutation Scan [[CP, CFP]]
(2) FTP Client [[CP, CFP]]
(3) Internet FAX Send [[CP, CFP]]
(4) SMB Client [[CP, CFP]]
(5) WebDAV Server [[CP, CFP]]
Supported for management interface
(1) SNMP
(2) CWIS
Supported for other services
FTP Server
Ver.1.2 09/2012 2.4 NET System Fault Check

2-555
2.4 NET System Fault Check 2-556 Ver.1.2
2.4.3 No output is available, no data is printed 2.4.4 Printing can be performed but abnormally
1. Check whether or not the Controller ROM and Printer Driver are the latest version. 1. Check whether the Controller ROM and Printer Driver are the latest version.
If it is not the latest, always upgrade the software. (See 2.6.1 Software Download.) If it is not the latest, always upgrade the software. (See 2.6.1 Software Download.)
After checking the above items, check whether the Indicator is blinking and take the corrective 2. Ask a customer about the status of unavailable printing and collect information based on it.
actions accordingly. • System Settings List
(1) When the Indicator (Panel Send/Receive Lamp) is blinking • Check PDL name.
It is highly possible that print data cannot be decomposed in the Printer main processor. • Check the Printer Driver name and version.
Perform the corrective actions according to ’2.4.5Network-Related Details Check Flow’ in this • Check the Printer Driver settings in details.
document, and then collect the following information:
• Perform Printer setting printing in each mode.
• System Settings List
• Print sample that has been printed improperly.
• Check the panel message (error message, etc).
• Print sample that has been printed properly (including the samples from other machines).
• Error History Report
• Create Print files on the PC and collect them on CD-R.
• Job History Report
• Shutdown History Report
• Check the Printer Driver name and version.
• Check the Printer Driver settings in details.
• Network Capture Log
• Create Print files on the PC and collect them on CD-R.
[How to Create Print file]
Method 1)
i. Select [Print] from File menu in the target document.
ii. In [Print] screen, select the [Output to File] check box and click [OK].
If there is no [Output to File] check box displayed in the [Print] screen, create the file in
Method 2.
iii. Enter a descriptive file name in ’File Name’ using a customer name and date, and click
[OK] to create a Print file in the specified destination.
Method 2)
i. Open the Printer Driver Properties and select the [Ports] tab. The screen shown on the
right appears.
ii. In [Ports], select [FILE:] in the list and click [OK] to close the Properties screen.
Take note of the port setting before it was changed in [FILE:] in order to restore the port to
original setting after creating a Print file.
iii. Select [Print] from File menu in the target document.
iv. The [Output to File] screen appears. Specify a storage destination and file name, and
click [OK] to create a Print file in the specified destination.
v. Restore the port to the original setting in the procedures 1 and 2 shown above.
(2) When the Indicator (Panel Send/Receive Lamp) is not blinking
It is highly possible that connection is not established and hence print data has not reached the
Printer main processor.
Obtain the information relevant to the items described in 2.4.2’Cannot connect to the network’.
2.4.5 Network-Related Details Check Flow 3. Check at [Documents Cannot Be Deleted from [Printer] Window]
2.4.5.1 Check Flow at SMB Failure Table 3

The following describes the possible causes, check procedures, and corrective actions when a failure
Cause Check Method Corrective Action
occurs when SMB is used.
Try to delete all the print From the ’Printers’ menu, check if the Select the print data to be
1. Check at [Printer Not Found] data displayed in [Printers] print data is tried to be deleted. ([Clear deleted and delete the print
window. (This can only be Print Jobs] menu) data from [Documents] menu in
Table 1 done by the administrator of the [Printers] window. ([Cancel
this machine.) Job] menu)
There are different print data Check that the name displayed [Owner] Log in to Windows using the
The operation protocols of Though the printer can be found when Match the SMB transport proto- owners. of the selected print data matches the name displayed in [Owner] of
the computer and main pro- search is performed using [Search cols (NetBEUI, TCP/IP) of the login name who has logged in to Win- the print data to delete the
cessor are different. Other Computer] ([Start] > [Search] > main processor and each com- dows. data.
[Other Computers], it cannot be found in puter. Service Pack 4.0 or later is Check the version of Service Pack, Install Service Pack version 4.0
[Network Computers].
not installed. (For Win- which is displayed at start up of Win- or later.
Networks (subnets) are dif- Though the printer can be found when When the main processor and dowsNT 4.0) dowsNT 4.0.
ferent. search is performed using [Search the computer are in different
Other Computer] ([Start] > [Search] > networks, check with the Sys-
4. Check [Machine Settings]
[Other Computers], it cannot be found in tem Administrator.
[Network Computers]. (1) IP addresses are managed in a whole system. Consult with the Network Administrator thor-
oughly before perform setting.
The host name set in the Print the ’System Settings List’. Check Use CentreWare Internet Ser-
main processor already that ’Host name duplicated’ is described vices to change the host name (2) Depending on the network environment, set the subnet mask and gateway settings only if nec-
exists. in the SMB status information. to an unduplicated name or essary. Consult with the Network Administrator to set necessary settings.
return the main processor set- (3) If a memory becomes insufficient when [Enabled] is set for the port status, the port status may
tings to default. be automatically reset to [Disabled]. BIn this case, [Disabled] an unused port or change the
memory allocated capacity.
2. Check at [Print Not Available] (4) Depending on the usage environment, set the receiving buffer capacity [SMB (Spool)] size.
When the receiving buffer capacity [SMB (Spool)] size is smaller than the sent data, the data
Table 2 may not be able to be received.
5. Check [Computer Settings]
(1) IP addresses are managed in a whole system. Consult with the Network Administrator thor-
The main processor is pro- Check that the main processor is pro- After print process has been oughly before perform setting.
cessing a print request from cessing a print. (A write error dialog completed in the main proces-
(2) To perform network settings (such as IP address), etc. on the host used under NIS (Network
another computer. appears indicating that there are no sor, issue a print request or
Information Service) management, consult with the NIS Administrator.
(When [Do not spool] is set areas to stored the files in queue.) switch the main processor set-
for [Receiving Buffer]) ting to the spool mode. 6. Check at [Power OFF]
The number of connections The port connection is also being hold Wait for a while and issue the Before turning the machine OFF, take note of the following:
in the main processor when the printer is paused due to no same print request again. (1) When [Memory] is set for [SMB (Spool)]
exceeds the maximum paper because it is hold ’since a job Or, check the number of users All the print data including the data being printed that have been spooled in the machine mem-
value. request has been issued to Net until that can use the machine at the ory will be deleted.
printing is complete’. same time and set the maxi-
When turning the power ON again, no print data remains. However, if the power is turned OFF
Check the maximum number of sessions mum number of sessions to an
immediately after print instruction, the print data may be stored on the computer.
of SMB from the EWS ’Protocol’ menu to appropriate value from the
EWS ’Protocol’ menu. In this case, even if a new print instruction is issued after the power is turned ON, the stored
check that the jobs more than ’maximum
print data will be printed first.
number of sessions’ were requested at
the same time at site. (2) When [Hard Disk] is set for [SMB (Spool)]
All the print data including the data being printed that have been spooled in the machine hard
disk will be saved.

2-557
When the power is turned ON again and a new print instruction is issued, the stored print data 1. Check at [Printing Not Performed]
will be printed first.
(3) When [Do not spool] is set for [SMB (Spool)] Table 4
All the print data including the data being printed that have been spooled in the machine Cause Check Method Corrective Action
receiving buffer will be deleted. When the power is turned ON again, no print data remains. The network configura- Check that the data link lamp of the net- Set the frame type that has been
However, if the power is turned OFF immediately after print instruction, the print data may be tion devices (HUB etc.) work configuration device port that is con- set for the file server to be con-
stored on the computer. do not match the auto- nected to the machine is lit on. nected from the machine.
In this case, even if a new print instruction is issued, the stored print data will be printed first. matic settings of the Check that the same frame types are used
7. Check [At Printing] frame type. in the file servers that exist on a network.
(1) When [Hard Disk] or [Memory] is set for [SMB (Spool)] A failure has occurred Use NWADMIN from the workstation to Replace the non-communicating
When the machine starts receiving print data and the print data size is larger than the hard disk on the network from a check that the target printer objects can be network cable that exists between
workstation to a viewed. the workstation and the printer.
or memory remaining capacity, the print data will not be recieved.
printer.
NOTE: If the print data exceeds the receiving capacity, some computers will resend data The user name of a job Use NWADMIN from the workstation to 1. Resend print data to the print
immediately. In this case, the computer looks like stopped. As a corrective action for this, abort sender or the group view the target queue objects and check queue in which the user name of
sending the print data on the computer. name to which the job that the user name of the job sender or the the job sender or the group name
sender belongs is not group name to which the job sender to which the job sender belongs
(2) When [Do not spool] is set for [SMB (Spool)]
registered in the belongs is registered in the [Users] infor- has been registered in [Users] of
When a print request is received from a computer, the print requests from other computers [Users] for Print queue. mation. [Print Queue Information].
cannot be received.
2. Use NWADMIN from the work-
(3) When a computer IP address or name has been changed station to register the user name of
When a computer IP address or name has been changed, the inquiry and cancelation of pro- the job sender or the group name
cesses from the main processor cannot be performed properly. Turn the machine OFF then to which the job sender belongs in
ON when no print data is stored in the machine receiving buffer. the [Users] of [Print Queue Infor-
mation].
NOTE: The print cancel/forced output processes of the print data stored in the machine receiv-
Sending jobs to the Use PCONSOLE to check that [Yes] is set Set it to [Yes] using PCONSOLE.
ing buffer can be operated from the machine Operation Panel. Refer to ’11 Job Check’ in ’User
print queue is prohib- for [User can register data to queue] in the
Guide’ for more information on how to operate.
ited. [Current Queue Status] of [Print Queue
(4) When the machine is in the offline state Information].
When the machine is in offline state and a print instruction is issued from a computer, the data Same as above Use NWADMIN from the workstation to Use NWADMIN from the worksta-
will not be received in the machine, and an error dialog box appears on the computer indicating check that the operator flag is checked in tion to check that the each item for
that write error has occurred. However, for SMB, the print data can be received from the com- [Identification] for the target print queue. the operator flag is checked in
puter even when the machine is offline. [Identification] for the target print
(5) Deleting Jobs queue.
For WindowNT 4.0, jobs can be deleted when Service Pack 4.0 or later is installed. When a job The user name of a job Use NWADMIN from the workstation to 1. Resend print data to the print
is deleted while data is being received, write error appears. In this case, the [Retry] button on sender or the group check that the user name of the job sender queue in which the user name of
the error dialog box is not available. name to which the job or the group name to which the job sender the job sender or the group name
sender belongs is not belongs is registered in [Users] of the tar- to which the job sender belongs
2.4.5.2 Check Flow at NetWare Failure defined for the print get print server. has been registered in [Users] of
The following describes the possible causes, check procedures, and corrective actions when a failure server users of a print [Print Server Information].
occurs when NetWare is used. server. 2. Use NWADMIN from the work-
station to register the user name of
the job sender or the group name
to which the job sender belongs in
the [Users] information of the tar-
get print server.
Table 4 Table 4
Cause Check Method Corrective Action Cause Check Method Corrective Action
The print queue that Use NWADMIN from the workstation to 1. Resend print data to the print NCP packet signature Use the set command in the file server Enter the following command in the
has sent print data is check that the target printer is allocated in queue that has been allocated to level settings are differ- console screen to check the NCP packet file sever console screen to set the
not allocated to the the list of the printers in service in [Alloca- the printer. ent. signature is not set to Level 3. NCP packet signature to Level 0,
printer. tion] of the target print queue. 2. Use NWADMIN from the work- 1, or 2 and then restart the file
station to add a target queue using server. Set NCP Packet Signature
[Allocation] of the target printer. Option=x (x: 0, 1, or 2)
The data type of the - When the workstation uses Win- The default device Print ’System Settings List’ to check the 1. Use a correct Ethernet address
print data does not dows, make settings so that it does name setting is wrong. lower 6 digits (3 bytes) of the Ethernet to set the device name.
match the print envi- not output Ctrl-D. address. 2. Set the device name to other
ronment settings of the than the default value.
workstation. No directory tree name Print the ’System Settings List’ to check if Set a tree name.
The number of print Use NWADMIN from the workstation to Resend print data to the print is set. a tree name is set.
queues that exceeds check that the desired print queue is allo- queue that has been allocated to Context is not set in Print the ’System Settings List’ to check if Set the Context.
the maximum number cated in the list of the printers in [Alloca- the printer. place. a context is set.
of supported queues tion] of the target printer. Another printer object Use NWADMIN from the workstation to 1. Use the CentreWare Utilities
has been set. has been connected. check that a correct object has been allo- CD-ROM from the workstation to
No slave file servers Use PCONSOLE from the workstation to Use PCONSOLE from the worksta- cated in the Layout Information of the set the file server name/tree/con-
have been set (bind- check that a slave file server is registered tion to register a slave file server desired print server. text/operation mode correctly.
ery service mode). in [Service NetWare Server] of the appro- and then reflect the setting param- 2. Use the CentreWare Internet
priate print server in [Print Server Informa- eters. Services from the workstation to
tion]. set the file server name/tree/con-
Printer types are differ- Use PCONSOLE from the workstation to Use PCONSOLE from the worksta- text/operation mode correctly.
ent. check that Port: LPT1 and Position: Auto tion to set Port: LPT1 and Position: The NetWare port is Print the ’System Settings List’ to check if Enable the NetWare port.
Mode (Local) are set in [Print Server Infor- Auto Mode (Local), and reflect the not enabled. the NetWare port is enabled.
mation] > [Printers] > [Environment Set- setting parameters. The file server is down. Search for a target file server from
tings for Printer xxx]. [Network Computers].
The slave file server Use PCONSOLE from the workstation to If it is not set to [Defined by Other A printer with the same Turn OFF the machine and use NWAD- Use the CentreWare Utilities CD-
settings are different check that [Defined by Other Settings] is Settings], change it to [Defined by device name exists on MIN from the workstation to check that the ROM from the workstation to set a
(bindery service displayed for the printer type in [Print Other Settings] and then reflect the a network. appropriate printer object status is set to different device name.
mode). Server Information] > [Printers] > [Environ- setting parameters. job standby.
ment Settings for Printer xxx].
The NetWare port is Print the ’System Settings List’ to check if For IPX/SPX, activate the NetWare
The sheet number of Use NWADMIN from the workstation to Use NWADMIN from the worksta- not enabled. the network number remains [0000000] server.
the print data is differ- select a target printer and then check that tion to match the number for [Start (NetWare server down) when the IPX/SPX For TCP/IP, set a fixed IP address
ent from the sheet the start sheet number in the environment Sheet] with the number of the print is being used. or activate the address providing
number that has been settings is the same as the number of the data in the environment settings for Also check if the IP address remains server (DHCP).
set in the printer. print data. the target printer. [0.0.0.0] (Fixed IP address not set, or
IPX check sum level Use the set command in the file server Enter the following command in the address providing server (DHCP) is down)
settings are different. console screen to check the IPX check file sever console screen to set the when TCP/IP is used.
sum is not set to Level 2. IPX check sum to Level 0 or Level
1. Set Enable IPX Checksum=x (x:
0 or 1)

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2. Check at [Printing not performed as desired] 1. For Windows95, Windows98 and WindowsMe
Table 5 Table 8
Cause Check Method Corrective Action Cause Status Display Check Method Corrective Action
Different printer lan- Check the printer language in the main Match the printer languages set in the The machine is con- Printing Not Avail- Check with the Net- Connect the machine directly to
guages are set in the processor. print data and the main processor. nected to a network able status (Network work System Admin- the network in which the com-
print data and the main that is different from the Error) istrator that a router puter is connected.
processor. computer. or gateway exists
between the network
3. Check at [Printer failure not notified] in which the computer
is connected and the
network in which the
Table 6
machine is con-
Cause Check Method Corrective Action nected.
The notifier is not regis- Use PCONSOLE from the workstation to Register the user name of a job Connection cannot be Printing Not Avail- None. Request the Network System
tered in the notifier list check that the user name of a job sender or sender or the group name to established due to the able status (Network Administrator to check for any
of the print server. the group name to which the job sender which the job sender belongs in failure on the network Error) network failures.
belongs is registered in [Print Server Infor- [Notification]. from a computer to the
mation] > [Printers] > [Environment Settings printer.
for Printer xxx] > [Notification]. The machine was Printing Not Avail- Check that the Turn ON the machine.
turned OFF after print able status (Network machine is turned
4. Check at [Job completion not notified] instruction had been Error) ON.
issued from a com-
Table 7 puter. Or, a print
instruction was issued
from a computer when
The NOTIFY option was Check that the NOTIFY option is set for Set the NOTIFY option for sending the machine is turned
not set for sending print sending print data. print data from a workstation. OFF.
data from a workstation. Print instructions are Printing Not Avail- None. None (printing will be automati-
NetWare CASTOFF was - Execute NetWare CASTON on the issued from multiple able status (Network cally resumed).
executed on the user user workstation. computers to the Error)
workstation. machine at the same
time.
2.4.5.3 Check Flow at TCP/IP (LPD) Failure Print files cannot be Printing Not Avail- Open [My Computer] Delete unnecessary files to
spooled due to insuffi- able status (Spool and right-click the secure the disk free space.
The following describes the possible causes and actions when a failure occurs when TCP/IP (LPD) is
cient computer disk Error) disk in which the sys- Then, select [Pause] from the
used.
capacity. tem is installed (e.g. [Documents] menu of the [Print-
Drive C). Select ers] window to clear the pause
[Properties] from the status (resumes printing).
displayed menu to
check the free disk
space.
2. For WindowsNT 4.0, Windows2000, WindowsXP, and Windows Server 2003

When no printing is available or desired printing is not performed, follow the check procedures • Depending on the network environment, perform the subnet mask and gateway settings if neces-
described below to take the corrective actions. sary. Consult with the Network Administrator to set necessary settings.
• If a memory becomes insufficient when [Enabled] is set for the port status, the port status may be
Table 9 automatically reset to [Disabled]. In this case, [Disabled] an unused port or change the memory allo-
Cause Check Method Corrective Action cated capacity.
• Depending on the usage environement, set the receiving buffer capacity [lpd (Spool)] size.
Incorrect IP address is Ask the Network Administrator to Set a correct IP address in the machine.
set. check if the IP address set in this When the receiving buffer capacity [lpd (Spool)] size is smaller than the sent data, the data may not
machine is correct. be able to be received.
When the LPD spool is Check the LPD spool memory 1. If the print data capacity exceeds the Computer Settings
set for a memory spool, capacity and compare it with the memory capacity upper limit, split the file
the print data size in a print data capacity that is tried to into smaller sizes than the memory • IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly
single print instruction send in a single print instruction. capacity upper limit and then send the before perform setting.
sent from a computer print instruction. • To perform network settings (such as IP address), etc. on the host used under NIS (Network Infor-
exceeds the upper limit 2. If multiple print data capacities exceed mation Service) management, consult with the NIS Administrator.
of receivable capacity. the memory capacity upper limit, reduce
the number of files to be sent for printing At Power OFF
at the same time.
A failure that cannot be Check if an error is displayed on the Turn the power OFF then ON. Before turning the machine OFF, take note of the following:
repaired has occurred Operation Panel display. Wait for the display to light off and turn • When [Memory] is set for [lpd (Spool)]
during printing. ON the power again.
All the print data including the data being printed that have been spooled in the machine memory
The transport protocol Check the selected transport proto- Select the transport protocol that
will be deleted. When the power is turned ON again, no print data remains.
that matches the com- col. matches the computer.
However, if the power is turned OFF immediately after print instruction, the print data may be stored
puter is not selected.
on the computer. In this case, even if a new print instruction is issued after the power is turned ON,
The data type of the - Make settings so that Ctrl-D will not be
the stored print data will be printed first.
print data the machine output.
tries to process is differ- • When [Hard Disk] is set for [lpd (Spool)]
ent from the data type of All the print data including the data being printed that have been spooled in the machine hard disk
the print data sent from will be saved. When the power is turned ON again and a new print instruction is issued, the stored
a computer. print data will be printed first.
The specified printer Check the specified printer lan- Specify the printer language that • When [Do not spool] is set for [lpd (Spool)]
language is different guage and the printer language of matches the printer language in the print All the print data including the data being printed that have been spooled in the machine receiving
from the printer lan- the print data. data. buffer will be deleted. When the power is turned ON again, no print data remains.
guage of the print data. However, if the power is turned OFF immediately after print instruction, the print data may be stored
The printer driver Check if the printer driver that was Select the printer driver that was pro- on the computer. In this case, even if a new print instruction is issued after the power is turned ON,
attached to the machine provided with this machine has vided with this machine. the stored print data will be printed first.
is not used (a printer been selected. If it is not found in the selection items, At Printing
driver from other manu- install and select the printer driver that
facturers is used). was provided with this machine. • When [Hard Disk] or [Memory] is set for [lpd (Spool)]
When the machine starts receiving print data and the print data size is larger than the HDD spool
Precautions and Limitations area or memory remaining capacity, the print data will not be received.
The following describes the precautions and limitations for TCP/IP (LPD). NOTE: If the print data exceeds the receiving capacity, some computers will resend data immedi-
ately. In this case, the computer looks like stopped. As a corrective action for this, abort sending the
Machine Settings
print data on the computer.
• IP addresses are managed in a whole system. Consult with the Network Administrator thoroughly • When [Do not spool] is set for [lpd (Spool)]
before perform setting. When a print request is received from a computer, the print requests from other computers cannot
be received.

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• When a computer IP address or name has been changed Table 10

When a computer IP address or name has been changed, the inquiry and cancelation of processes Symptoms Corrective Action
from the main processor cannot be performed properly. Turn the machine OFF then ON when no
Selecting [Apply new settings] but- 1. Check if the password is correct. The password confirmation
print data is stored in the machine receiving buffer.
ton displays a message such as entry does not match. Enter a correct password. 2. Restart the
NOTE: The print cancelation/forced output processes of the print data stored in the machine receiv- [Invalid or unrecognizable response machine.
ing buffer can be operated from the machine Operation Panel. Refer to ’11 Job Check’ in ’User was returned from the server] or
Guide’ for more information on how to operate. [No data found] on the Web
browser.
2.4.5.4 Check Flow at CenterWare Internet Services Failure Jobs cannot be deleted. Wait for a while and then select the [Refresh] button.
The following describes the situations and corrective actions when a failure occurs when ’CentreWare Cannot enter Japanese characters. Use Shift-JIS code. And do not use single-byte Katakana charac-
Internet Services’ is used.
ters.
Cannot enter Kanji characters. Kanji characters cannot be entered for the items displayed with ’*’.
Table 10
Symptoms Corrective Action
2.4.5.5 Check Flow at Scanner Failure
Cannot be connected to ’Centre- Check that the machine is operating properly. Check that the 1. When a document is retrieved from a Mailbox
Ware Internet Services’. machine is turned ON.
• If [Save] is set for [Delete Document After Retrieval], multiple clients can access to the same
Same as above Check that ’Internet Services’ is activated. Print the ’System Set- document.
tings List’ for checking.
• If [Delete] is set for [Delete Document After Retrieval], only 1 client can access to the same
Same as above Check that the Internet address has been entered properly. Check document. The document stored or read by a client cannot be viewed from the other clients.
the Internet address again. If connection is not successful, enter
In both cases, documents can be added to the accessed Mailbox.
the IP address and try connection.
• The documents that have been retrieved using CentreWare Internet Services will not be
Same as above Check if a proxy server is used. Some proxy servers disable con-
deleted regardless of the setting in [Delete Document After Retrieval].
nection. When proxy server is not used, set the Web browser to
’Do not use proxy server’ or set the used address to ’Do not use 2. Screen Display
proxy server’. When the document with a lot of colors is scanned, they cannot be displayed properly in the display
[Wait for a while] appears and Wait for a while without any action. If the situation has not been mode that displays using fewer colors than the scanned colors. Use the display mode that allows
stays. changed, select the [Refresh] button. If the situation does not displaying using more colors than the colors used in the image.
change after selecting the [Refresh] button, check if the machine is 3. A network scanner driver and Mailbox Viewer 2 are used at the same time.
operating properly. When a computer uses a network scanner driver and Mailbox Viewer 2 at the same time, the com-
The [Refresh] button is not function- Check that the specified Web browser is used. Refer to ’Communi- puter cannot connect to the printer.
ing. Or, even if a menu in the left cation (Port/Protocol) Setting Items in CentreWare Internet Ser- When multiple computers use the network scanner drivers or Mailbox Viewer 2 to retrieve docu-
frame is selected, the right frame vices’ in User Guide to check the used Web browser is supported. ments from the same machine at the same time, up to 3 computers can be connected.
cannot be refreshed. 4. When the documents stored in Mailbox is printed
The screen display collaspes. Change the Web browser window size. When stored documents are to be printed (the documents are to be retrieved) by selecting [Mailbox]
The latest information is not dis- Select the [Refresh] button. from the machine touch panel display, scanned documents cannot be printed.
played. 5. When a TIFF file is used
Selecting the [Apply new settings] Check that the entered values are correct. If invalid values have The TIFF files that have been created using CentreWare Scan Services or Mailbox Viewer 2 are
button does not reflect settings. been entered, they are automatically changed to values within the compressed using the MMR, MH, JBIG, or JPEG compression method. To open a TIFF file, use the
limit range. application software applicable for those compression methods.
Same as above Check that the machine is operating or has completed operation
using the machine Operation Panel. If Auto Reset function is set, NOTE: JBIG compressed TIFF files cannot be created in Mailbox Viewer 2.
the settings in CentreWare Internet Services will not be applied 6. Restrictions on Scan Capacity and No. of Sheets
until the specified time has passed. Wait for a while.
The maximum read capacity for a page is 297x432mm. A3 or 11x17’ for the standard size
The Mailbox method allows up to 999 sheets to be read in a single scan operation.
2.4.5.6 Check Flow at Mail Failure
Corrective Action
The following describes the corrective actions for troubles when Mail Notice Service, Print E-mail, or
Scanner (Send E-mail) is used.
Table 11
Symptoms Corrective Action
Cannot receive mails 1. Check that the machine mail address has been set.
(Print E-mail) 2. Check that [Receive E-mail] is set to [Enabled].
3. Check that the SMTP server IP address and the POP3
server IP address (when POP3 is selected for receiving proto-
col), etc. are set properly.
4. Check that the POP user name and password are set prop-
erly.
5. Check that [Domain List] has been set. Check that the
user’s domain is included in the receive-allowed domains
using CentreWare Internet Services.
6. Check that the SMTP and POP servers are operating prop-
erly. Check with the Network Administrator.
Mails cannot be sent 1. Check that the machine mail address has been set.
(Mail Notice, Scanner (Send E-mail)) 2. Check that [Mail Notice Service] is set to [Enabled]. (For
mail notice)
3. Check that [Send E-mail] is set to [Enabled].
4. Check that the SMTP server IP address etc. is set properly.
5. Check that the notification items to be sent have been set
correctly. (For Mail Notice) Check settings from the Centre-
Ware Internet Services Properties screen.
6. Check that the send destination mail address has been
entered properly.
7. Check that the SMTP server is operating properly. Check
with the Network Administrator.

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2.5.1 Logging/Extraction Tools Functional Instructions 2.5.2 Logging/Extraction Tools Operational Instructions
This tool refers to the software ’Logging/Extraction Tool.exe’ or [copanda.exe] run from a PC. Tools required for collecting logs
There are 2 types of Collecting log tools below:
1. Collect the log information of the target machine. (It is also possible to collect data periodically for
every xx minutes) • DMP6 and before version: Logging/Extraction Tool. exe -> Refer to 2.5.3
Use the functions 1) and 2) of this tool described above to collect logs at the site where a failure has • DMP Yokohama and later: CoPAnDA2_e.exe -> Refer to 2.5.4
occurred.
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2.5.3 Colleting log by using [Logging/Extraction Tool. exe]

1. PC running on WindowsNT 4.0, Windows2000, or WindowsXP
2. A UTP cable is required to connect the printer and a PC.
When collecting the logs of the errors that have occurred in the past
• UTP Cable Category 5 Cross Cable
(Reference: TOOLNo:499T7773, 1m is also available.)
The machine conditions for collecting logs
1. HDD must be installed.
2. IP Address must be allocated.
3. CentreWare Internet Service must be activated.
Logging Procedure
When the machine is in processing status and does not accept any operations from the Panel UI, log
information is not saved in the HDD. Therefore, the following procedures must be performed without turn-
ing the machine power OFF then ON. However, in this case, it is necessary to output the System Settings
List and check the items in Step 1 in advance. Figure 1 j0tz2099
Also, depending on the failure condition, the CWIS itself may be stopped. In this case, logs cannot be col- 7. Enter the ’IP address’ of the main processor in the target IP address column and the M/C No. of the
lected. You can check if the CWIS is active by checking if the CWIS screen (URL:http://Printer IP main processor in the M/C column, then click ’(1) Save Dir renew’.
Address/) can be displayed on the browser. 8. The file storing column is updated and the directory in which logs will be stored is determined.
9. Select [Redir or xxx.tgz] or [info9 or xxx.tgz] from the collection column and click ’(2) Collecting
Procedure Start/Stop’.
1. Print the ’Printer Settings List’ and confirm the following: Redir or xxx.tgz: Retrieves 20 files. This is the item that will be retrieved mainly at visit.
• The HDD is installed. info9 or xxx.tgz: Retrieves 1 file. This is the item to be retrieved when the trouble occurs again.
• An IP Address was set. 10. The directory that has been determined in Step 9 is opened, in which the collected logs are stored.
• The CWIS is activated. 11. After collecting the logs, click [Cancel/Exit] to exit the logging tool.
2. Disconnect the Ethernet cable that is connected to the main processor. 12. If the main processor/client IP address has been changed, restore it to the original value.
3. Change the client IP address so that it can communicate with the printer via TCP/IP. 13. Connect the Ethernet cable that is connected to the main processor.
Change an IP address to the one with the same network number as the IP address of the main pro- 14. Print the collected logs and reports and send them to Support G.
cessor that collects logs. • Failure Conditions
(E.g.) When the main processor IP address is set to 192.168.1.100 and its subnet mask is set to • Service Log
255.255.255.0, change the address to 192.168.1.xxx (such as 101, not 100). • System Settings List
And set the main processor IP address if the machine is set for DHCP. Change an IP address to the • Job History Report
one with the same network number as the IP address of the client that collects logs.
• Error History Report
4. Connect the PC and the main processor with the UTP cross-cable.
• Log file that has been collected this time
5. After the PC has been started, click ’MS-DOS Prompt’ from the ’Programs’ menu in the ’Start’ menu.
(For Windows(R)NT/2000, after the PC has been started, click ’Command Prompt’ from ’Accesso-
ries’ under ’Programs’ in the ’Start’ menu.)
Execute ’PING IP Address’ and check if the network connection is working properly.
(E.g.) C:\ ping 192.168.1.100 (IP address of the main processor)
6. Activate the logging tool. (Figure 1)
The following window appears.
2.5.4 Collecting Logs by using [CoPAnDA2_e.exe] NOTE:
1. Outline When Device IP Address is 192.168.1.100 and Subnet Mask is 255.255.255.0, change the
PSW IP Address to 192.168.1.xxx (other than 100).
CoPAnDA2 is the Log Collection Tool that operates on a PSW (PC).
The function of collecting a batch of information about failures by using CoPAnDA2 is capable of (6) Connect the PSW to the device with the UTP Cross Cable.
collecting not only ESS-related logs as so far, but also IIT/IOT-related logs, electronic reports, and (7) Start the PSW and execute the ping command at command prompt* to check that the PSW
logs of system data automatically rewritten through the software update service. and the device can communicate with each other.
2. Required tools
NOTE:
• A PSW (PC) operating under Windows2000/XP
C:\ping 192.168.1.100 (Device IP Address)
• UTP Cable Category 5 Cross Cable (to connect the device and the PSW)
*On the PSW, select ’Start Menu’ > ’Programs’ > ’Accessories’ > ’Command Prompt’.
NOTE: TOOL No. 499T7774 (1m long) is also available.
(8) Write down the current Device Power Save Timer settings* and change them in both Low
3. Obtaining the Log Collection Tool Power and Sleep modes to 10 minutes or more.
Download ’Log Collection & Extraction Tool CoPAnDA2’ (zip file) from Maintenance Tool Download NOTE:
on the Firmware Download Services page for CEs. Unzip the file into any folder.
*In the System Administrator mode of the device, select ’System Settings’ > ’Common Set-
• FX : http://download.tsc.ksp.fujixerox.co.jp/ tings’ > ’System Clock/Timer Setting’ > ’Power Save Timer’ and change the settings.
• APO/GCO : TBD
(9) Double-click ’copanda2_e.exe’ to start the tool.*1
4. Device requirements for log collection
After the tool has started, set the device IP Address. As required, set CWIS Port No., select log
• HDD must be installed.
options and specify a folder to save logs in*2.
• IP Address must be assigned.
• The device must not go into Power Save Mode (low power/sleep). NOTE:
• CentreWare Internet Services (referred to as CWIS hereafter) must be active. *1 If unable to start the tool, refer to ’6. Procedure When Error Occurs’ to resolve the problem.
*2 If a secure PC is used, be sure to specify a writable folder.
NOTE: The HDD has an area of 500MB for log storage.
CAUTION
5. The procedure for acquiring logs
Report collection and job log collection involve the customer’s confidential information and per-
(1) On the [Job Status] screen check that there is no job that is in progress or in queue and that sonal information. Before collecting logs by using this function, be sure to obtain the cus-
the device is not in UI Diag (CE) Mode*. tomer’s consent.
NOTE: *No job log can be collected when the device is in UI Diag (CE) Mode.
(2) Output a configuration report and check the following:

• HDD is installed.
• IP Address is set.
• CWIS is active.
(3) Remove the Network Cable and the FAX Line Cable.
(4) For the machine with EP (EP-DX/EP-BB, etc.), change the NVM as below:
Chain-Link(700-355): 3->0
CAUTION
If there is a need to obtain the log without rebooting the machine, do not change any NVM
even if the machine comes installed with EP-DX. (The machine is forced to reboot after any
change in VNMs)
(5) Change the IP Address of the PSW so that its network number will be the same as that of the
device from which logs will be collected.
Figure 1 j0rk41817
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2.5 Log 2-568 Ver.1.2
A text file which can be used to check the result is created in the same folder where the log file
is stored.
Table 1 Check the creation date, Chain-Link No., and etc. and make sure that you have managed to
Log Option Description obtain the required logs.
Report Collection Collects various reports such as a configuration report. • Sample result
Job Log Collection Collects logs of results of executed jobs. A machine with HDD
keeps 15,000 job logs there. When the number of job logs
exceeds 15,000, the earliest one will be deleted.
Debug Log Collection Collects debug logs that were automatically saved on HDD at
occurrences of system failures. The HDD saves 20 debug logs
at max. When the number of debug logs exceeds 20, the earli-
est one will be deleted.
Debug Log Generation before Debug Generates a debug log based on the current device informa-
Log Collection tion and then writes it onto HDD.
Rewritten System Data Log Collection Collects logs of system data (Chain-Link) automatically rewrit-
ten at updates of firmware through EP-BB.
(10) Press down the ’Start acquiring logs’ button.

(11) When acquiring the logs is complete, there appear the name of the file where the logs are
saved, and the acquisition results. Check that the logs are acquired properly.
If log acquisition has failed or the targeted log does not exist, the Result box displays ’fail’.
Figure 3 j0au25401
• Main types and contents of the ’Type’ item (the reason the log was generated)
Table 2
Type Contents
Manual Log • ’Generate Debug Log Before Obtaining Debug Log’ was per-
formed at CoPAnDA2.
• Debug Log was generated by pressing the GL-Z button.
Auto Log (System Fail Occurred) A system error has occurred.
Auto Log (Shutdown while executing These are automatically generated due to other state transi-
the job) tion.
Auto Log (Shutdown No Ack task
exists)
Figure 2 j0rk41818
(18) Escalate the status by attaching the collected log files to the following reports. Also, as
(12) Press down the [X] button at the upper right of the tool to finish it. required, obtain other reports such as a FAX activity report*.
(13) Return the Device Power Save Timer settings (low power/sleep) to their original values. • Machine History
(14) Return the device IP Address and the PSW IP Address to their original values. • Error History Report
(15) Restore the following NVM back to its previous value if it was changed in Step (4). • Job History Report*
Chain-Link (700-355): 0->3 • Configuration Report*
(16) Reconnect the cables to the device.
NOTE: *These are the customer fs confidential information and personal information.
(17) Check the collection result for the collected log file.
6. Procedure When Error Occurs
For some PSW, the following errors can be checked when activating the tool (CoPAnDA2_e.exe).
Figure 6 j0au25404
Figure 4 j0au25402
(3) Click [OK].
Figure 7 j0au25405
Reference Information
The SafeDllSearchMode.reg adds and/or modifies values in the registry. As the registry is
returned to its original state whenever the PSW is restarted in Deep Freeze environment,
it is necessary to run SafeDllSearchMode.reg before activating the tool
(CoPAnDA2_e.exe).
(If the SafeDllSearchMode.reg is run with the Deep Freeze canceled, the values will not
be reset even after a restart)
7. Precautions and restrictions
• When the device is in UI Diag (CE) Mode, no job log can be acquired.
• As to the machine with EP (EP-DX/EP-BB, etc.), after the value in the NVM (Chain-Link No.
700-355) is changed, it becomes possible to acquire a log of IIT/IOT. After acquiring a log, be
sure to return the NVM to its former value. Otherwise, EP Alert may not be properly issued.
• When the device is in Power Save Mode, logs may not be acquired. Before starting log acqui-
sition, be sure to clear Power Save.
• Operating another window during debug log creation makes the progress bar inoperative.
However, it is internally operating, so wait until the log acquisition is complete.
Figure 5 j0au25403 • The default folder set up in the log destination is the WORK folder under another folder that
contains CoPAnDA2. If a folder is specified that does not exist in the log destination, log files
If the above error had occurred, run the ’SafeDllSearchMode.reg’ that was extracted together with will be saved into the default folder.
the tool (CoPAnDA2_e.exe), and then run CoPAnDA2 again. • Logs of rewritten system data are deleted after reports are collected. Therefore, if a series of
How to Run log collections are carried out, no log of rewritten system data can be acquired at the second
(1) Double click ’SafeDllSearchMode.reg’ that can be found in the same folder as collection and afterward.
CoPAnDA2_e.exe.
(2) When the following dialog box appears, click [Yes].
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2.6.1 Software Download
Follow ’4.3 Adjustment: Upgrade Main Processor Firmware’ in Service Manual to upgrade the Controller
software to the latest version.
Ver.1.2 09/2012 2.6 Software Download

2-571
2.6 Software Download 2-572 Ver.1.2
2.7.1 List of Collected Reports by Job Table 2
There are 2 types of Collecting report method. Report Name 1 2 3 4 5 6 7 8 9 10 11

Stored Document List Yes
[Collecting report by using [Logging/Extraction Tool. exe]] Receive Domain Restriction List Yes
1. At Copying Registered Address Dial List
• System Settings List Mailbox Registration List
• Job History Report Box Selector List
• Error History Report Secured Receive Report
• Fail Counter Report (CE) Job Flow Error Report
• Shutdown History Report (CE) Font List Yes
• Debug Report (CE) ART EX Form Registration List Yes
2. At Printing PCL Settings List Yes
NOTE: Depending on the printer, some lists cannot be retrieved. There is no need to retrieve the PCL Form Registration List Yes
lists that cannot be retrieved. PostScript Font List Yes
PostScript Logical Printer Registration List Yes
The meanings of the numbers shown in the following table are as follows:
PDF Settings List Yes Yes
Table 1 HP-GL/2 Settings List Yes
Name HP-GL/2 Logical Printer/Memory Registration Yes
List
1 Common
HP-GL/2 Pallet List Yes
2 ART EX
TIFF Settings List Yes
3 PCL
TIFF Logical Printer Registration List Yes
4 PostScript
ART IV, ESC/P User Defined List Yes Yes Yes
5 HP-GL/2
ESC/P Settings List Yes
6 TIFF
ESC/P Logical Printer/Memory Registration List Yes
7 ART IV
PC-PR201H Settings List Yes
8 ESC/P
PC-PR201H Logical Printer/Memory Registra- Yes
9 PR201H tion List
10 PDF Bridge Media Print Settings List Yes
11 Media Print
NOTE: Obtain only at System Fail.
3. At Scan/Fax/Internet Fax
Table 2
Report Name 1 2 3 4 5 6 7 8 9 10 11
System Settings List Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Extended Features Settings List
Job History Report Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Error History Report Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Fail Counter Report (CE) (Note) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Shutdown History Report (CE) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Debug Report (CE) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Ver.1.2 09/2012 2.7 List of Collected Reports by Job

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2.7 List of Collected Reports by Job 2-574 Ver.1.2
NOTE: Depending on the printer, some lists cannot be retrieved. There is no need to retrieve the
lists that cannot be retrieved.
CAUTION
The lists below may contain important customer data of the customer. For such lists, ensure to
check with the customer before taking them back to the company.
Also, contact Support G for confirmation. Never decide what to do by yourself.
Table 3
Fax Scan Internet Fax
Extended Features Settings List Yes Yes Yes
Job History Report Yes Yes Yes
Error History Report Yes Yes Yes
Fail Counter Report (CE) (Note) Yes Yes Yes
Shutdown History Report (CE) Yes Yes Yes
Debug Report (CE) Yes Yes Yes
Stored Document List Yes Yes
Receive Domain Restriction List Yes
Registered Address Dial List Yes Yes Yes
Mailbox Registration List Yes Yes Yes
Box Selector List Yes
Secured Receive Report Yes Yes
Job Flow Error Report Yes Yes Yes
Activity Report Yes
Unsend Report Yes
Broadcast Report Yes
Relay Broadcast Report Yes
Protocol Monitor (CE) Yes
Transmission Report Yes
Job Template List Yes
Internet Fax Monitor Kit Yes
Internet Fax Unsend Report Yes
NOTE: Obtain only at System Fail.
Collecting Report by using [copanda.exe].

Report information described below is collected as one file.
But gathered information are depends on MC model, configuration and Option installed or not.
NOTE: Since log data that are collected by using this function correspond to customer’s classified infor- Table 4
mation and personal data, be sure to obtain approval from a customer when using this function.
No Type Remarks
The following data are targeted when this function is used.
5 Report* Collectable as data from DMPYoko-
• Printer settings list hama
Table 4
• Job history report
No Type Remarks
• Error history report
1 ESS Log Same as conventional machines • HFSI counter report (CE)
2 IIS Log Add from DMPYokohama • Jam counter report (CE)
3 IOT Log Add from DMPYokohama • Fail counter report (CE)
4 Job Log* Add from DMPYokohama • Shutdown history report (CE)
• Debug log report (CE)
• Stored document list
• Receive domain restriction list
• Extended function setting list
• Registered destination list
• Mailbox registration list
• Box selector list
• Counter report by function
• Total count report by job
• Total count management report for copy
• Total count report for printer
• Font list
• ART EX form registration list
• PCL setting list
• PCL macro registration list
• PostScript logical printer registration list
• PDF setting list
• HP-GL/2 setting list
• HP-GL/2 logical printer/memory registration list
• PC-PR201H setting list
• PC-PR201H logical printer/memory registration list
• Total count management report for printer
• Comment registration list
• Total count management report for fax
• Job template list
• Total count management report for scan
* Customer’s classified information and personal data
Ver.1.2 09/2012 2.7 List of Collected Reports by Job

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2.7 List of Collected Reports by Job 2-576 Ver.1.2
Chapter 3 Image Quality Troubleshooting
3 Image Quality Troubleshooting
3.1 Image Quality Troubleshooting
IQ-1 Image Quality Entry FIP ......................................................................................... 3
IQ-1 1mm Stripes ............................................................................................................ 4
IQ-2 Image Shift in Process Direction ............................................................................. 5
IQ-3 White Stripes ........................................................................................................... 5
IQ-4 SLED Transfer Cycle Stripes .................................................................................. 6
IQ-5-1 IN-OUT Density Difference (1) ............................................................................ 6
IQ-5-2 IN-OUT Density Difference (2) ............................................................................ 7
IQ-6 Video Data/Crosstalk............................................................................................... 7
IQ-7 Image Shift in FS Direction...................................................................................... 8
IQ-8 Edge-less Image ..................................................................................................... 8
IQ-9 Contamination Stripes ............................................................................................. 9
IQ-10 Chip/Half Chip Blanks ........................................................................................... 9
IQ-11 SLED Transfer Failure........................................................................................... 10
IQ-12 Tapes Not Peeled.................................................................................................. 10
IQ-13 Charging Roll Pitch White Stripes - 1 .................................................................... 11
IQ-14 Charging Roll Pitch White Stripes - 2 .................................................................... 11
IQ-15 Photoreceptor Pitch Color Stripes ......................................................................... 12
IQ-16 Background on Gloss ............................................................................................ 12
IQ-17 Toner Empty Detection Color Stripes.................................................................... 13
IQ-18 Toner Droplet Contamination ................................................................................ 13
IQ-19 Smear on Heavyweight ......................................................................................... 14
IQ-20 Rough Black .......................................................................................................... 14
IQ-21 Moist Paper Transfer Failure................................................................................. 15
IQ-22 Toner Contamination at Lead/Tail Edge................................................................ 15
IQ-23 Side 2 Transfer Failure.......................................................................................... 16
IQ-24 Tail Edge Transfer Failure..................................................................................... 16
IQ-25 MWS (Side2) (Micro White Spots) ........................................................................ 17
IQ-26 Color Stripes.......................................................................................................... 17
IQ-27 Transfer Blank Areas (Partially Moist Paper) ........................................................ 18
IQ-28 Nip Marks .............................................................................................................. 18
IQ-29 Wetting .................................................................................................................. 19
Version 1.1 2008/09

3-1
ApeosPort-III/DocuCentre-III C3300/C2200/C2201 Image Quality Troubleshooting
Image Quality Troubleshooting 2008/09 ApeosPort-III/DocuCentre-III C3300/C2200/C2201
3-2 Version 1.1
Table 1
IQ-1 Image Quality Entry FIP Image Quality Problem Symptoms FIP
Using This Image Quality Troubleshooting Photoreceptor Pitch Color Vibrations during the Drum CRU transportation may cause IQ-15
Stripes scrapes and friction in the BCR and the Photoreceptor, resulting
Check the fault sample that is obtained during visit or the one that is provided by the customer and
in leftover electrostatic memory on the Photoreceptor that
proceed with the appropriate FIP.
generates thin white streaks in the FS direction on the highlight
portion at the Photoreceptor Pitch. Limit sample: SIR.84.00, <
1. Compare the NG samples with "NG Image Samples" in this chapter to determine the problem,
(incl.) G3 level
then check the parts that may be the cause of the NG image quality.
Background on Gloss Compared to Plain Paper, background is a lot more visible on IQ-16
2. When the problem cannot be determined or there was no corresponding NG sample in 1 above,
Gloss.
proceed to the corresponding FIP below to repair the problem.
Toner Empty Detection At Pre Near or Near Empty state, if a customer had removed the IQ-17
Table 1 Color Stripes Cartridge and knocked on it to collect the toner towards the exit
in attempt to use the very last bit of toner, it may cause color
Image Quality Problem Symptoms FIP stripe deterioration.
1mm Stripes At Cin50% and Cin30%, the lines in the process direction have IQ-1 Toner Droplet A contamination consisting of random spatters of toner in sizes IQ-18
reversed black and white colors. Width approx. 1mm. Contamination of a few millimeters.
Image Shift in Process The image is shifted in the process direction. IQ-2 Smear on Heavyweight When the lead edge of paper reaches the Secondary Transfer, it IQ-19
Direction immediately increases the Secondary Transfer section load and
White Stripes White stripes appear in the process direction for all densities. IQ-3 causes the IBT Drive Roll speed to change (decrease in speed).
SLED Transfer Cycle Cyclical matte stripes or black stripes appear in the process IQ-4 This change in speed changes the difference in relative speed
between the Photoreceptor and the IBT Belt surface in the
Stripes direction. The cycle changes depending on the process speed.
K-color Primary Transfer section, hence creating a smear
(175mm/s: 9.5mm, 121mm/s: 6.1mm, 79mm/s: 4.2mm)
(distorted image).
IN/OUT Density Difference The densities between the IN and OUT sides are different. IQ-5
Rough Black On paper that is not flat or has poor hue, the toner may not have IQ-20
Video Data/Crosstalk An image with different color overlaps another. IQ-6 been transferred properly due to the irregular paper surface,
Image Shift in FS Direction The image lands on the blank area and gets dragged in the FS IQ-7 creating a rough transferred image.
direction.
Moist Paper Transfer The resistance is lowered because the paper is moist. The K IQ-21
Edge-less Image An image is printed on the edges. IQ-8 Failure color contains carbon that causes it to have larger dielectric
Contamination Stripes There are blank areas. Their size is proportional to the size of IQ-9 loss, and hence it requires a different electrical field from the
contaminants. other colors. There is no latitude because the difference in
Chip/Half Chip Blanks Blank areas in sizes of 2.7mm or 5.4mm. IQ-10 required electrical field between multi color and K color is larger
than the difference between paper resistance and toner
SLED Transfer Failure Black stripes and blank areas (stripes) appear repeatedly in IQ-11
resistance.
units of 2.7mm. They appear by half chip units.
Toner Contamination at Lead Edge: Paper lead edge contacts the Belt when it is IQ-22
Tapes Not Peeled The highlight portions are too obvious. The whole paper seems IQ-12
to be filled with stripes. Lead/Tail Edge transported from REGI to Transfer.
Tail Edge: The tail edge of Paper that loops between the
Charging Roll Pitch White If the BCR is deformed at the BCR and Photoreceptor NIP IQ-13
Transfer-Fusing sections, at the release of the Secondary
Stripes - 1 sections (NIP pressure is larger compared to SanRemo), the
Transfer NIP, moves opposite to the feed direction and contacts
trace may appear as thin white stripes in the FS direction on the the BTR surface, or bounds up and contacts the Belt.
highlight portion at the Charging Roll Pitch.
Side 2 Transfer Failure Paper that has had its Side 1 fused has a reduced percentage of IQ-23
Charging Roll Pitch White If the substances contained in the CLN-Roll get stuck to the IQ-14
moisture content, which increases its electric resistance. Since
Stripes - 2 BCR at the BCR and CLN-Roll NIP sections, the resistance on
the resistance in the Secondary Transfer section also increases
the BCR gets reduced and may cause the appearance of white by lower humidity or over time, the required electrical field may
stripes in the FS direction.
not be attained, especially in the early mornings (low humidity
environment). This is because the setting is to keep the MWS
within the limit.
Version 1.1 2008/09 3.1 Image Quality Troubleshooting

3-3
3.1 Image Quality Troubleshooting 3-4 Version 1.1
Table 1 IQ-1 1mm Stripes

Image Quality Problem Symptoms FIP At Cin50% and Cin30%, the lines in the process direction have reversed black and white colors. Width
Tail Edge Transfer Failure The paper tail edge, after the Secondary Transfer NIP has been IQ-24 approx. 1mm.
released, bounded up due to the fusing stroke effect and re-
transfers to the Intermediate Transfer Belt.
MWS (Side2) When the resistance in the Secondary Transfer section is high, IQ-25
(MicroWhiteSpots) e.g. in the early mornings (low humidity environment), the
transfer latitude between multi color and mono color is narrow
and the setting voltage favors multi color. In other words, the
voltage is a little high for mono color, and this causes the
Transfer NIP discharge phenomenon that creates the white
spots.
Color Stripes Presence of paper dust in between the Intermediate Transfer IQ-26
Belt and the CLN Blade causes poor cleaning.
Transfer Blank Areas Ripples in partially moist paper becomes wrinkles in the Transfer IQ-27
(Partially Moist Paper) section, causing blank areas to appear.
Nip Marks When using transparencies, slight lines may appear at the Fuser IQ-28
Heat Roll Pitch.
Wetting Distorted image may appear at one side or both sides of the IQ-29
paper tail edge when printing halftone fill.
Figure 1 j0wa31000
[Cause for stripes]

Parts failure or contamination on the SLA surface.
[Corrective action]
1. Clean the SLA surface.
2. Replace the LPH.
NOTE: This must be separated from Deve trimmer jam. Do not replace the LPH without consideration.
Reference: Cin50% and Cin30% half tones can be printed by using DC612-14.
Reference: Because the phenomenon is similar to the case in IQ-28, it is good to refer to IQ-28 as well.
IQ-2 Image Shift in Process Direction IQ-3 White Stripes
The image is shifted in the process direction. White stripes appear in the process direction for all densities.
[Cause for image shift]

The LPH EEPROM data is corrupt.
Procedure
Use DC402 to check the EEPROM data.
NOTE: Verify that the problem does not occur at DC612-15.
[Corrective action]
Replace the LPH Assy.
Figure 1 j0wa31002
[Cause for white stripes]

Contamination on the SLA surface.
Scratches on the LPH Self Focusing Lens surface.
Procedure
1. Clean the SLA surface.
2. Replace the cleaning rod.
3. Replace the LPH Assy.
[Corrective action]
1. Cleaning the SLA surface did not work
2. Æ Checking the cleaning rod did not work
3. Æ Replacing the cleaning rod did not work
4. Æ Replace the LPH Assy.
NOTE: This must be separated from Deve trimmer jam. Do not replace the LPH without
consideration.

3-5
IQ-4 SLED Transfer Cycle Stripes IQ-5-1 IN-OUT Density Difference (1)
Cyclical matte stripes or black stripes appear in the process direction. The densities between the IN and OUT sides are different.
The pitch changes depending on the process speed.
Table 1
Process Speed Pitch
175mm 9.5mm
121mm 6.1mm
79mm 4.2mm
Figure 1 j0wa31004
[Cause for In/Out density difference]

1. The LPH Z direction positioning pin is not in contact with the Photoreceptor.
2. Failure in the retract mechanism.
3. The positioning plate cannot fit in.
4. The LPH positioning pin is bent.
5. The tip of the pin is contaminated.
Figure 1 j0wa31003 6. Check whether the section that contacts the Xero CRU bearing of the Developer Housing Assembly
is abnormal.
[Cause for stripes] [Corrective action]
Poor connection of Flat Cable between the MCU and the LPH 1. Replace the LPH.
2. Replace the CRU.
Procedure
NOTE: As the retract mechanism for the LPH also acts as the Retract Mechanism for the Deve, it may
1. Verify that the problem does not occur at DC612-15.
also cause Deve positioning failure.
2. If it does occur, there is failure in the LPH.
3. If it does not occur, there is poor connection between the MCU and the LPH.
[Corrective action]
1. Check for connection mistake and scratches/damage on the FFC Cable.
2. Replace the LPH.
3. Replace the MCU.
4. Replace the FFC Cable.
NOTE: Do not replace the LPH without consideration.
Reference: The scale is 5.4mm pitch in DC612-14 and 2.7mm pitch in DC612-15. These are used as the
identification guideline.
IQ-5-2 IN-OUT Density Difference (2) IQ-6 Video Data/Crosstalk
The densities between the IN and OUT sides are different. An image with different color overlaps another.
[Cause for In/Out density difference]

1. The LPH round-tip pin is not in contact with the Xero CRU ball bearing.
2. The gap between the Photoreceptor and the Developer Housing is different at In and Out.
[Corrective action]
1. Check whether the Xero CRU In/Out direction positioning is set correctly.
2. Check for any foreign substances such as bits of paper between the LPH and the Xero CRU.
3. Remove the Xero CRU to check if any foreign substances are stuck to the ball bearing surface
(In/Out).
4. Check if any foreign substances are stuck to the tip of the LPH round-tip pin (Out).
5. Remove the LPH Unit to check if any foreign substances are stuck to the tip of the LPH round-tip pin
(In/Out).
Figure 1 j0wa31005
[Cause]
Poor connection of Flat Cable between the MCU and the LPH
[Procedure]
1. Verify that the problem does not occur at DC612-15.
2. If it does occur, there is failure in the LPH.
3. If it does not occur, there is poor connection between the MCU and the LPH.
[Corrective action]
1. Check connection of Cables and check the FFC Cable for scratches and damage.
2. Replace the LPH.
3. Replace the MCU.
4. Replace the FFC Cable.
NOTE: This problem does not occur in DC612-15. Therefore, do not replace the LPH without
consideration.

3-7
IQ-7 Image Shift in FS Direction IQ-8 Edge-less Image

The image lands on the blank area and gets dragged in the FS direction. An image is printed on the margins.
Figure 1 j0wa31006 Figure 1 j0wa31007
[Cause] [Cause]
Poor connection of Flat Cable between the MCU and the LPH. Poor connection of Flat Cable between the MCU and the LPH
[Procedure] [Procedure]
1. Verify that the problem does not occur at DC612-15. 1. Verify that the problem does not occur at DC612-15.
2. If it does occur, there is failure in the LPH. 2. If it does occur, there is failure in the LPH.
3. If it does not occur, there is poor connection between the MCU and the LPH. 3. If it does not occur, there is poor connection between the MCU and the LPH.
[Corrective action] [Corrective action]
1. check the connection between the MCU and the LPH. 1. Check connection of Cables and check the FFC Cable for scratches and damage.
2. Replace the LPH. 2. Replace the LPH.
3. Replace the MCU. 3. Replace the MCU.
NOTE: This problem does not occur in DC612-15. Therefore, do not replace the LPH without 4. Replace the FFC Cable.
consideration. NOTE: This problem does not occur in DC612-15. Therefore, do not replace the LPH without
consideration.
identification guideline. Reference: The scale is 5.4mm pitch in DC612-14 and 2.7mm pitch in DC612-15. These are used as the
IQ-9 Contamination Stripes IQ-10 Chip/Half Chip Blanks
There are blank areas. Their size is proportional to the size of the contaminants. Blank areas with sizes of 2.7mm or 5.4mm.
[Cause] [Cause]
Contamination exists on the Chip (inside the LPH). Poor contact within the LPH.
1. Clean the SLA surface. 1. Perform 061-374 to 377. Does LPH Chip Fail occur?
2. Replace the LPH. 2. Is the blank area in units of chips or half chips? (The DC612-15 has a scale in half chip units.
[Corrective action] Check whether it matches.)
1. Replace the LPH. [Corrective action]
1. Replace the LPH.
NOTE: Be careful because this phenomenon is very similar to that of the Deve trimmer jam.

3-9
IQ-11 SLED Transfer Failure IQ-12 Tapes Not Peeled

Black stripes and blank areas (stripes) appear repeatedly in units of 2.7mm. They appear by half chip The highlight portions are too obvious. The whole paper seems to be filled with stripes.
units.
Figure 1 j0wa31012
Figure 1 j0wa31010
[Cause]
[Cause] The SLA surface protective tape is not peeled off.
Power source failure. LED Chip failure.
[Procedure]
[Procedure] 1. Remove the LPH to check whether any protective tape remains on the SLA.
1. Is 5V output from the MD PWB J532? [Corrective action]
2. Is the connection between the MD Board and the LPH normal?
1. Peel off the tape.
3. Use DC402 to check the EEPROM data.
Reference: Do not forget to check for and peel off any tape when replacing the LPH (spare part).
[Corrective action]
1. Check the MD - LPH connection.
2. Check the power source.
3. Replace the LPH.
IQ-13 Charging Roll Pitch White Stripes - 1 IQ-14 Charging Roll Pitch White Stripes - 2
In the BCR and Photoreceptor NIP sections, when the BCR is deformed, the trace may appear as thin If the substances contained in the CLN-Roll get stuck to the BCR at the BCR and CLN-Roll NIP sections,
white stripes in the FS direction on the highlight portion at the Charging Roll Pitch. the resistance on the BCR gets reduced and may cause the appearance of white stripes in the FS
direction.
Figure 1 j0wa31013
Figure 1 j0wa31014
[Cause]
This problem may occur with New Drum CRU that has been stored for a long time. [Cause]
This may occur when the MC has been resting for a long time or in the early mornings. (Halftone image)
It also occurs when the MC has rested in a high temperature environment for a long time.
(Halftone image) [Procedure]
1. On a halftone image, check that lines with 38mm pitch appear in the FS direction.
[Procedure] 2. If the problem persists after you make approx. 10 to 30 printouts, this may be a case of "IQ-15
1. On a halftone image, check that lines with 38mm pitch appear in the FS direction. White Stripes". Perform the solution in IQ-15. Æ This disappears over time.
1. Make approx. 10 to 30 printouts. 1. Make approx. 10 to 30 printouts.
2. Verify that no lines appear. Reference: If the fault lies with the Y, M, or C Drum, print full-color images. If it is with the K Drum,
print either full-color or B/W images.
2. Restore mode (NVM switch) Æ Set the NVM (Drum Del SW) 751-280 to "2".
(Default is "0") When "2" is selected, the sequence is performed (after an 8 hour rest) at power ON
or when the system returns from Sleep.
Reference: NVM (Rest Time) allows you to set how many rest hours should pass before the
sequence is performed. 751-287 Default: "8" (after 8 hours). It is recommended to set this to the
maximum value - "30".

3-11
IQ-15 Photoreceptor Pitch Color Stripes IQ-16 Background on Gloss

Vibrations during the Drum CRU transportation may cause scrapes and friction in the BCR and the Compared to Plain Paper, background is a lot more visible on Gloss.
Photoreceptor, resulting in leftover electrostatic memory on the Photoreceptor that generates thin white
streaks in the FS direction on the highlight portion at the Photoreceptor Pitch. [Cause]
Paper types with better surface flatness (better transfer ability) and better toner absorption ability has
more stress.
[Procedure]
1. Verify that the background level is worse than that on Plain Paper.
[Corrective action]
1. Increase the background voltage by 10 to 20V to reduce background on the Drum. However, this
will sacrifice the reproducibility of fine lines and highlight sections.
Figure 1 j0wa31015
[Cause]
This problem may occur right after the replacement of Drum CRU. (Occurs at Halftone image quality)
[Procedure]
1. On a halftone image, check that lines with 94mm pitch appear in the FS direction.
[Corrective action]
1. Make approx. 10 to 30 printouts.
Æ If the fault lies with the Y, M, or C Drum, print full-color images. If it is with the K Drum, print either
full-color or B/W images.
IQ-17 Toner Empty Detection Color Stripes IQ-18 Toner Droplet Contamination
At Pre Near or Near Empty state, if a customer had removed the Cartridge and knocked on it to collect A contamination consisting of random spatters of toner in sizes of a few millimeters.
the toner towards the exit in attempt to use the very last bit of toner, it may cause color stripe
deterioration.
Figure 1 j0wa31017
Figure 1 j0wa31016 [Cause]

Printing a document with relatively higher-density image (5% or more) after continuously printing low-
[Cause] density (extremely low toner consumption) images thousands of times. This problem is more likely to
This occurs when shock is applied to a Toner Cartridge that has layers of toner stuck to the internal wall, occur for K and M colors.
which results in soft block shaped toner being supplied to the Developer Housing. The lines are more
visible when printing high density images. [Procedure]
1. Clean the Upper Cover and Trimmer Cover of the Deve Housing.
[Procedure]
[Corrective action]
1. Use a new Cartridge and check whether the problem disappears by itself.
1. Lower the Process Control ATC Target Value (toner density) by 1% (increase the NVM value by
[Corrective action] approx. 20.), and change the NVM value for image density correction from "25" to "40".
1. Use a new Cartridge and check whether the problem disappears by itself.
NOTE: Note that the print density (especially when toner is almost empty) may get sacrificed.

3-13
IQ-19 Smear on Heavyweight IQ-20 Rough Black

When the lead edge of paper reaches the Secondary Transfer, it immediately increases the Secondary On paper that is not flat or has poor hue, the toner may not have been transferred properly due to the
Transfer section load and causes the IBT Drive Roll speed to change (decrease in speed). This change irregular paper surface, creating a rough transferred image.
in speed changes the difference in relative speed between the Photoreceptor and the IBT Belt surface in
the K-color Primary Transfer section, hence creating a smear (distorted image).
Figure 1 j0wa31019

This occurs in modes other than Transparencies.
[Cause]
This occurs in the B/W mode for Heavyweight Paper. [Procedure]
1. Change the Secondary Transfer voltage setting up or down, then compare the hue to the paper with
[Procedure] defective image.
1. Check that a 1mm-wide line in SS direction appears at the position 130mm away from the paper [Corrective action]
lead edge.
1. Change the paper to a flatter one or one with a better hue.
Reference: This can be easily checked by printing a halftone image that evenly covers the whole sheet.
2. Apply the Secondary Transfer voltage user offset specifications.
[Corrective action] Reference: Refer to the User Offset UI Operation Instructions and make the following settings:
(1) "Maintenance / Diagnostics" Æ "MAX Setup" Æ "2nd Transfer Voltage Offset Adjustment"
1. Enter "DC131 NVM Read/Write" and change 746-996 (Heavyweight Smear Countermeasure SW)
from "1" to "0". (2) While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage)
for secondary voltage, and register the optimal value.
NOTE: Note that the above NVM change causes the IOT to operate in the FC mode, regardless of the
color mode setting (Color Priority, B/W Priority, ACS) in the Controller, when performing monochrome
printing for "Extra Heavyweight and HW Gloss" in 35-sheet models and "Extra Heavyweight, HW Gloss,
and Transparencies" in 25-sheet models.
IQ-21 Moist Paper Transfer Failure IQ-22 Toner Contamination at Lead/Tail Edge
The resistance is lowered because the paper is moist. The K color contains carbon that causes it to have Lead Edge: Paper lead edge contacts the Belt when it is transported from REGI to Transfer.
larger dielectric loss, and hence it requires a different electrical field from the other colors. There is no
latitude because the difference in required electrical field between multi color and K color is larger than Tail Edge: The tail edge of Paper that loops between the Transfer-Fusing sections, at the release of the
the difference between paper resistance and toner resistance. Secondary Transfer NIP, moves opposite to the feed direction and contacts the BTR surface, or bounds
up and contacts the Belt
Figure 1 j0wa31019
Figure 1 j0wa31020
[Cause]
This occurs when the paper that has been kept in a high humidity environment (moist paper) is fed. [Cause]
Toner contamination suddenly appears on the 2nd BTR or Belt (background)
[Procedure]
1. Print using freshly unpacked paper of the same type as the defective paper, then compare the [Procedure]
roughness and blank areas for K color and single color. 1. Run 1 Sided print to check on which side (transfer side or side 2) does the contamination exists.
1. Be sure to use freshly unpacked paper. 1. To prevent the background, set to widen the cleaning field.
NOTE: Since wideing the cleaning field causes the repeatability of fine lines to deteriorate, take the
balance into consideration when widening.

3-15
IQ-23 Side 2 Transfer Failure IQ-24 Tail Edge Transfer Failure

Paper that has had its Side 1 fused has a reduced percentage of moisture content, which increases its The paper tail edge, after the Secondary Transfer NIP has been released, bounded up due to the fusing
electric resistance. Since the resistance in the Secondary Transfer section also increases by lower stroke effect and re-transfers to the Intermediate Transfer Belt.
humidity or over time, the required electrical field may not be attained, especially in the early mornings
(low humidity environment).
Figure 1 j0wa31022

This problem can occur in any environment.
[Cause]
Occurs on Side 2 in a low temperature and low humidity environment. [Procedure]
1. Rough image or blank area (in SS direction) occurs for images within 10mm (including margins)
[Procedure] from the paper tail edge.
1. Verify that the hue on Side 2 becomes lighter when printing a high density image in a low [Corrective action]
temperature and low humidity environment.
1. There is no corrective action.
2. Change the Secondary Transfer voltage setting up or down, then compare the hue to the paper with
defective image.
[Corrective action]
1. Increase the Secondary Transfer voltage by decreasing the single color density or by changing the
permissible range for MWS.
2. Apply the Secondary Transfer voltage user offset specifications.
Reference: UI Operation Instructions for User Offset.
(1) "Maintenance / Diagnostics" Æ "MAX Setup" Æ "2nd Transfer Voltage Offset Adjustment"
(2) While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage)
for secondary voltage, and register the optimal value.
(3) Nominal 200V/1 step and 746-988/989: Change the step width.
IQ-25 MWS (Side2) (Micro White Spots) IQ-26 Color Stripes
When the resistance in the Secondary Transfer section is high, e.g. in the early mornings (low humidity Presence of paper dust in between the Intermediate Transfer Belt and the CLN Blade causes poor
environment), the transfer latitude between multi color and mono color is narrow and the setting voltage cleaning.
favors multi color. In other words, the voltage is a little high for mono color, and this causes the Transfer
NIP discharge phenomenon that creates the white spots.
Figure 1 j0wa31024

This occurs when a paper that is prone to flaking is fed.
[Cause]
Occurs on Side 2 in a low humidity environment. This is likely to occur at high R/L.
1. Verify that the micro white spots appear on Side 2 in a low humidity environment. 1. Remove the IBT CLN to check if foreign substances exist at the tip of the Blade.
2. If using the NVM to decrease the Secondary Transfer voltage for the paper type being used solves 2. If the side that is opposite to the Intermediate Transfer Belt has toner scrapes or if the color stripes
it, then it can be identified as this problem. disappear after the tip of the Blade is cleaned, it can be identified as this problem.
1. Use the NVM to decrease the Secondary Transfer voltage as a trade-off with the multi color. 1. Change the NVM to change the frequency and amount of Intermediate Transfer Belt reverse
2. Apply the Secondary Transfer voltage user offset specifications. rotation.
UI Operation Instructions for User Offset. Reference: In the basic settings, the reverse rotation starts at job end after 70 printouts.
(1) Reverse Rotation SW NVM 746-933:
1. "Maintenance / Diagnostics" Æ "MAX Setup" Æ "2nd Transfer Voltage Offset Adjustment" 0: Reverse rotation at job end (nominal)
2. While the nominal value is "6", perform variable output (between 1 and 16, low to high voltage) for 1: Reverse rotation in the middle of job
secondary voltage, and register the optimal value.
2: Reverse Rotation Off
3. Nominal 200V/1 step and 746-988/989: Change the step width.
(2) Lowering the value of Reverse Rotation Frequency Change NVM: 746-937 (Reverse Rotation
Execution pv at Job End) increases the frequency. Nominal 7000 (= 70 pv) NVM: 746-938
(Execution pv during "Reverse rotation in the middle of job"): start reverse rotation at total sum
with value of nominal 0 (746-937).
(3) Reverse Rotation Time Change NVM: 746-935; Nominal 150; Increasing this value increases
the reverse rotation time.

3-17
IQ-27 Transfer Blank Areas (Partially Moist Paper) IQ-28 Nip Marks
Ripples in partially moist paper becomes wrinkles in the Transfer section, causing blank areas to appear. When using transparencies, slight lines may appear at the Fuser Heat Roll Pitch.
[Cause] [Cause]
This occurs with paper that has uneven moisture content. This occurs when the first thing that is printed upon starting up a machine that has been left idle for a few
days without heating up is a Transparency.
[Procedure]
1. Check the case in which paper has more ripples against the occurrence level when using freshly [Procedure]
unpacked paper. 1. Check if the pitch of the streaks is 83 to 84mm on the Heat Roll Pitch.
1. Change to freshly unpacked paper. 1. No action. (Because the lines are invisible on printed Transparency)
IQ-29 Wetting
Distorted image may appear at one side or both sides of the paper tail edge when printing halftone fill.
Figure 1 j0wa31027
[Cause]
This minor problem may occur with uniform images, such as like halftone fill. It is more likely to occur in
the early mornings, in a high temperature and high humidity environment, or when moist paper is used.
[Procedure]
1. Compare with the image sample.
[Corrective action]
1. No special actions required.
Reference: Try not to print in the early mornings. Ask the customer to use fresh paper whenever
possible.

3-19
Things to Note for Image Quality Restrictions Table 1

No. Image Quality Restrictions Details
Table 1
18 Density Fluctuation Right After In machines set to B/W Priority, the very first color print after
No. Image Quality Restrictions Details Power ON/Change in power ON may, to some extent, have incorrect color density.
1 Roll Marks Depending on the paper, there may be rubber roll traces or toner Environment
wax component stuck in the paper feed direction when 19 Fingerprints When loading paper, handle it with care and try not to touch the
performing 2 Sided print or changing the output destination after print side. Sebum that get stuck to the print side may affect the
continuous printing. This is more likely to occur with gloss paper print result. If you wish to obtain the best print results, wear finger
and transparencies. cots or gloves so as not to leave any sebum stuck to the print
2 Transparency Blocking When printing Transparencies continuously and then leaving side.
them on the Exit Tray for a long time, they may adhere to each 20 Color Stripes Color stripes may appear on paper that has lots of paper dust.
other and result in uneven gloss or image peel-off. Specifically, it 21 Vapor White vapor may leak nearby the top of the LH Cover when
is more likely to occur when printing 20 or more sheets printing in a low temperature and low humidity environment using
continuously. Heavyweight Paper.
3 Condensation Copy Sometimes patches of water droplets may be found on paper that
is printed right after machine start up.
4 Side 2 Blank Areas These blank areas may appear on Side 2 of A3 paper of 157gsm
(caused by water droplets) or more. It is especially visible on gloss paper.
5 Scratched Transparency When printing on Transparencies, minor scratches may appear in
the fast scan direction.
6 Corrugation Stripes Depending on the paper, there may be Pinch Roll traces or minor
scratches in the paper feed direction. This is more likely to occur
with special paper such as Gloss.
7 Gloss Uneven Side 2 When performing 2 Sided print on Gloss, uneven image may
appear on Side 2.
8 Background on Gloss Background level on Gloss is higher than that on Plain.
9 Smear on Heavyweight When using Heavyweight, smear may appear at the position
130mm away from the paper lead edge.
10 Rough Black Depending on the paper type, rough images may occur to some
extent.
11 Moist Paper Transfer Failure This will occur when the paper moisture content increases.
12 Toner Contamination at Lead/ Slight contamination due to toner has occurred at Lead/Tail Edge.
Tail Edge
13 Uneven Streaks in Paper Feed Uneven streaks may appear in the paper feed direction when
Direction performing high volume printing in a low humidity environment.
14 Side 2 Transfer Failure The hue on Side 2 may become lighter when printing a high
density image in a low temperature and low humidity
environment.
15 Tail Edge Transfer Failure Rough image or blank areas may occur for images within 10mm
(including margins) from the paper tail edge.
16 MWS (Side2) Micro white spots may appear appear on Side 2 in a low humidity
(Micro White Spots) environment.
17 Moire When copying, the Moire may appear due to interference with the
halftone document. The appearance of Moire depends on the
number of lines and angle of the document, as well as the
magnification ratio.
Chapter 4 Disassembly/Assembly and Adjustments
4 Disassembly/Assembly and Adjustment
4.1 Introduction REP 9.5.1 Tray 1 Feed/Retard/Nudger Roll................................................................... 58
4.1 Introduction............................................................................................................... 3
10 Tray Module (3T)
4.2 Disassembly/Assembly REP 10.1.1 Tray 2 Feeder Assembly............................................................................. 59
REP 10.1.2 Tray 3 Feeder Assembly............................................................................. 60
1 IIT REP 10.1.3 Tray 4 Feeder Assembly............................................................................. 61
REP 1.1.1 Platen Cushion.............................................................................................. 5 REP 10.4.1 Tray 2 Feed/Retard/Nudger Roll................................................................. 62
REP 1.2.1 Platen Glass.................................................................................................. 5 REP 10.6.1 Tray 3 Feed/Retard/Nudger Roll................................................................. 62
REP 1.3.1 MCW Control Panel Assembly...................................................................... 6 REP 10.8.1 Tray 4 Feed/Retard/Nudger Roll................................................................. 63
REP 1.4.1 CCD Lens Assembly..................................................................................... 7
REP 1.5.1 Front/Rear Carriage Cable............................................................................ 9 13 MSI
REP 1.5.2 (SCC) Carriage Motor ................................................................................... 12 REP 13.1.1 MSI Unit ...................................................................................................... 65
REP 1.6.1 (SCC) Exposure Lamp.................................................................................. 13 REP 13.3.1 Feed/Retard/Nudger Roll ............................................................................ 66
REP 1.6.2 (SCC) Lamp Wire Harness ........................................................................... 13 REP 13.5.1 (SCC) MSI Paper Size Sensor.................................................................... 67
REP 1.7.1 (SCC) IIT/IPS PWB....................................................................................... 15
REP 1.10.1 (SCC) FCW UI I/F PWB.............................................................................. 17
14 L/H Cover
REP 14.1.1 L/H Cover Unit ............................................................................................ 69
2 LPH REP 14.2.1 2nd BTR Assembly ..................................................................................... 70
REP 2.1.1 (SCC) LPH Unit (Y, M, C, K)......................................................................... 19 REP 14.2.2 Duplex Assembly ........................................................................................ 71
REP 2.2.1 LPH Cable Assembly .................................................................................... 19
15 Registration
3 Drive REP 15.1.1 Registration Transport Assembly................................................................ 73
REP 3.2.1 Main Drive Assembly .................................................................................... 23
REP 3.3.1 Drum/Deve Drive Assembly.......................................................................... 24
17 Exit/OCT
REP 17.1.1 Exit/OCT 1 Assembly.................................................................................. 75
5 Development REP 17.1.2 Exit 2 Assembly .......................................................................................... 76
REP 5.1.1 Toner Dispense Motor Assembly.................................................................. 27
REP 5.2.1 Developer Housing Assembly (Y, M, C, K) ................................................... 29
18 Electrical
REP 18.1.1 MOB ADC Sensor Assembly ...................................................................... 77
REP 5.2.2 Developer...................................................................................................... 33
REP 18.1.2 HVPS (Deve/BCR)...................................................................................... 79
6 Transfer REP 18.3.1 (ISC) BP PWB............................................................................................. 80
REP 6.1.1 IBT Belt Cleaner Assembly ........................................................................... 37 REP 18.3.2 (SCC) (ISC) MCU PWB .............................................................................. 82
REP 6.1.2 IBT Belt Unit.................................................................................................. 38 REP 18.3.3 (SCC) MD PWB .......................................................................................... 83
REP 6.2.1 (SCC) HVPS (1st/2nd/DTC).......................................................................... 41
REP 6.3.1 IBT Belt ......................................................................................................... 42
19 Cover
REP 6.3.2 TR0 Seal ....................................................................................................... 44 REP 19.2.1 Top Cover Assembly................................................................................... 85
REP 19.3.1 Rear Lower Cover....................................................................................... 86
7 Fuser
REP 7.1.1 Fuser............................................................................................................. 47
20 IIT (UD)
REP 20.1.1 IIT I/F PWB ................................................................................................. 89
8 Xerographic REP 20.3.1 Platen Glass................................................................................................ 90
REP 8.1.1 Drum ............................................................................................................. 49 REP 20.4.1 CCD Lens Assembly................................................................................... 91
REP 8.1.2 Erase Lamp Unit (K) ..................................................................................... 49 REP 20.5.1 Front/Rear Carriage Cable.......................................................................... 93
REP 8.1.3 Erase Lamp Unit (Y, M, C)............................................................................ 52 REP 20.5.2 (SCC) Carriage Motor ................................................................................. 96
REP 8.2.1 (SCC) Agitator Motor Assembly.................................................................... 55 REP 20.6.1 (SCC) Exposure Lamp................................................................................ 97
REP 20.6.2 (SCC) Lamp Wire Harness ......................................................................... 97
9 Tray 1 Feeder/Tray 1 REP 20.7.1 (SCC) IIT/IPS PWB..................................................................................... 99
REP 9.3.1 Tray 1 Feeder Assembly............................................................................... 57
Version 1.1 2008/09

4-1
ApeosPort-III/DocuCentre-III C3300/C2200/C2201 Disassembly/Assembly and Adjustment
Disassembly/Assembly and Adjustment 2008/09 ApeosPort-III/DocuCentre-III C3300/C2200/C2201
4-2 Version 1.1
35 ESS
REP 35.1.1 (SCC) Control Unit ...................................................................................... 101
51 DADF
REP 51.1.1 DADF .......................................................................................................... 103
REP 51.1.2 DADF Platen Cushion ................................................................................. 104
REP 51.2.1 DADF Document Tray Unit ......................................................................... 105
REP 51.2.2 DADF Feeder Assembly ............................................................................. 106
REP 51.3.1 DADF PWB ................................................................................................. 107
REP 51.3.2 Left Counter Balance .................................................................................. 108
REP 51.3.3 Right Counter Balance ................................................................................ 109
REP 51.4.1 Retard Roll .................................................................................................. 110
REP 51.6.1 Nudger Roll, Feed Roll................................................................................ 111
REP 51.8.1 Regi Roll...................................................................................................... 112
4.3 Adjustment
1 IIT
ADJ 1.6.1 Full/Half Rate Carriage Position Adjustment ................................................. 115
ADJ 1.6.2 IIT Lead Edge Registration ............................................................................ 117
ADJ 1.6.3 IIT Side Registration ...................................................................................... 117
ADJ 1.6.4 IIT Vertical/Horizontal Reduce/Enlarge.......................................................... 118
ADJ 1.6.5 DADF Original Detection Correction (Size Detection Auto-Correction) ......... 120
18 ELECTRICAL
ADJ 18.1.1 IOT Lead Edge/Side Edge Registration....................................................... 121
ADJ 18.1.2 Edge Erase Value Adjustment..................................................................... 121
ADJ 18.2.3 Things to take note when replacing Important Information Stored Components (ISC)122
ADJ 18.2.4 Firmware Version Update ............................................................................ 125
ADJ 18.2.5 Thin Line Correction Mode Adjustment ....................................................... 126
ADJ 18.2.6 LPH Exposure Amount Fine Adjustment ..................................................... 127
35 ESS
ADJ 35.1.1 Software Update (Device UI Method) (DCC/APC3300G only) .................... 129
ADJ 35.2.1 Backup/Restore (Recovery)/Reproduce (DCC/APC3300G only) (FX Only) 129
51 DADF
ADJ 51.1.1 DADF Height Adjustment............................................................................. 131
ADJ 51.1.2 DADF Lead-Skew Adjustment ..................................................................... 132
ADJ 51.1.3 DADF Side Registration............................................................................... 133
4.1 Introduction 4.1.2 Terms and Symbols
This section contains procedures required for parts disassembly, assembly, replacement and adjustment The terms and symbols used throughout this manual are explained here.
in the field service.
WARNING
4.1.1 How to Use the Disassembly/Assembly and Adjustment Indicates an imminently hazardous situation, such as death or serious injury if operators do not
1. For installation procedures, only NOTEs are described here since installation procedures are the handle the machine correctly by disregarding the statement.
reverse of removal ones. WARNING
2. (Figure X) at the beginning of a procedure indicates that its detailed steps are shown in illustration. Indicates a potentially hazardous situation, such as death or serious injury if operators do not
Numbers in the illustration indicate the sequence of the steps. handle the machine correctly by disregarding the statement.
3. (REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred to. CAUTION
4. Item numbers of disassembly/assembly and adjustment procedures (i.e. REP/ADJ No.) correlate to Indicates a potentially hazardous situation, such as injury if operators do not handle the machine
PL No. in Chapter 5 Parts List. Therefore, an appropriate replacement or adjustment procedure can correctly by disregarding the statement.
easily be referred to a PL No. or vice versa. E.g.) The replacement or adjustment procedure of
• Note: Used when work procedures and rules are emphasized.
Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.
Used to alert you to a procedure, if not strictly observed, could result in damage to the machine or
5. When replacement/adjustment procedures or title items vary by modification or model, the equipment.
modification number or the model are indicated at the beginning or the end of the respective titles or
• Refer: Used when other explanations are given.
procedures.
• Purpose: Used to explain the purpose of adjustment.
E.g. 1) REP X.X.X Main PWB [Models with 1V]
• Safety Critical Components (SCC)
*Indicates that the entire procedure under this title applies to machines with Tag 1V.
For the safety control of the Safety Critical Components and the components specified, follow the
E.g. 2)
regulations regarding the Safety Critical Components set by Fuji Xerox Co., Ltd.
Table 1 • Important Information Stored Component (ISC)
This component stores all the important customer information that is input after the installation.
Symbol Description
When performing replacement, follow the procedures in "Chapter 4 Adjustment" to replace/discard.
Illustration 1: Indicates that a specific part has been modified by the tag Make absolutely sure that no customer information gets leaked outside.
number within the circle.
Figure 1 Illustration 1
Illustration 2: Indicates that the configuration of the part shown is the
configuration before the part was modified by the number within the circle.
Figure 2 Illustration 2
6. Positions or directions of the machine and directions inside the machine used in the procedure are
defined as listed below.
(1) Front: Front of the machine
(2) Right: Right-hand side when facing the front of the machine.
(3) Left: Left-hand side when facing the front of the machine.
(4) Rear: Rear when facing the front of the machine.
Version 1.1 2008/09 4.1 Introduction

4-3
4.1 Introduction 4-4 Version 1.1
REP 1.1.1 Platen Cushion REP 1.2.1 Platen Glass
Parts List on PL 1.1 Parts List on PL 1.2
Replacement Removal
NOTE: Remove all remaining tapes on the Platen Cover after the Platen Cushion has been peeled off. WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
1. Place the Platen Cushion on the Platen Glass, at the proper position. (Figure 1) progress. Turn the power OFF and unplug the machine.
(1) Peel off the seals (x2). 1. Open the Platen Cover or DADF.
(2) Leave a gap of 0.5±0.3mm between the Regi Guide and the Platen Guide of the Platen Glass. 2. Remove the Platen Glass. (Figure 1)
(3) Close the Platen Cover gently and press it onto the Platen Cushion. (1) Remove the screws (x2).
(2) Remove the Right Side Plate.
(3) Remove the Platen Glass.
Figure 1 j0sr41802
Replacement
1. To install, carry out the removal steps in reverse order taking note of the following:
Figure 1 j0sr41801
NOTE: Push the Platen Glass in the direction of arrow A and the Right Side Plate in the direction of arrow
B.
(Figure 2)
Version 1.1 2008/09 1 IIT

4-5
1 IIT 4-6 Version 1.1
REP 1.3.1 MCW Control Panel Assembly

Parts List on PL 1.3
Removal
WARNING
progress. Turn the power OFF and unplug the machine.
1. Open the DADF.
2. Remove the MCW Control Panel Assembly. (Figure 1)
(1) Remove the screws (x2).
(3) Hold the MCW Control Panel Assembly and slide it slowly to the front.
(4) Release the cable from the hook.
(5) Loosen the screws (x2).
(6) Disconnect the connector.
Figure 2 j0sr41803 (7) Remove the MCW Control Panel Assembly.
Figure 1 j0wa40110
3. Remove the Console. (Figure 2)

(3) Remove the Console.
REP 1.4.1 CCD Lens Assembly
Removal
NOTE: Light axis correction using UI Diag is required after replacing the parts. After replacement, always
check the light axis and perform the light axis correction adjustment where necessary. (The correction
steps are described in this procedure.)
WARNING
1. Remove the following parts:
• Platen Glass (REP 1.2.1)
• Lens Cover (PL 1.4)
2. Remove the APS Sensor. (Figure 1)
Figure 2 j0sr41807 (1) Remove the screw (round).
(2) Release the harness from the clamp.
4. Remove the Left Panel, One Touch Panel, Center Panel, and Right Panel from the Case. (Figure 3)
(3) Remove the APS Sensor.
(1) Disconnect the connector. (In case of One Touch Panel)
(2) Remove the Left Panel or the One Touch Panel.
(3) Remove the Center Panel.
(4) Remove the Right Panel.
Figure 1 j0wa40100
3. Disconnect the CCD Flat Cable. (Figure 2)

Figure 3 j0sr41808
Replacement
1. To install, carry out the removal steps in reverse order.

4-7
NOTE: In the following steps, it is best to work in a condition in which outside light is minimized. If
the servicing site is located directly below the fluorescent light, perform the servicing with the Platen
(or DADF) somewhat closed to shut out the outside light.
10. Enter UI Diag.

11. Enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical Axis Correction).
12. Select [Optical Axis Correction].
13. Follow the instructions shown on the screen. Open the Platen and press the [Start] button.
The Lamp Carriage moves and the lamp irradiates.
14. Check the following items on the UI screen.
Table 1
Optical Axis Correction
Optical Axis Correction Judgement NG

Front Nut Correction Angle -: Left rotation -90
Figure 2 j0wa40101
Rear Nut Correction Angle +: Right rotation -555
4. Replace the CCD Lens Assembly. (Figure 3)
NOTE: When removing the CCD Lens Assembly, never remove the screws (x2) of the jig pin. Optical Axis Correction Judgement: Displays OK/NG. If OK appears, the operation is complete. If
NG appears, correction is needed. Front/Rear Nut Correction Angle: Shows a combination of ± with
(1) Remove the screws (x4). a numeral.
(2) Replace the CCD Lens Assembly. • Front Nut refers to the nuts at the front of the CCD Lens Assembly.
(3) Secure the CCD Lens Assembly by using the screws (x4). • Rear Nut refers to the nuts at the rear of the CCD Lens Assembly.
• +: Refers to right rotation.
• -: Refers to left rotation.
• Numeral: Refers to the angle. (Unit: degrees)
Using the content of the above table as an example:
The Front Nut must be rotated 90° to the left.
The Rear Nut must be rotated 555° to the left.
NOTE: If the value is an abnormal number such as 990, clean the Platen Glass and the mirror, etc.
and start again. This may be due to the light path being blocked.
15. Carry out the steps above using the information on the UI screen.
16. Rotate the nut. (Figure 4)
Figure 3 j0wa40102
5. Connect the CCD Flat Cable.

6. Install the APS Sensor and Lens Cover.
7. Install the Platen Glass. (No need to install the guide for holding the glass.)
8. Make a copy onto A3 size paper using the Test Chart, and check both Lead and Tail sides.
9. Reinstall the removed parts if no problems are found.
If any problems are found in images (especially alignment), go to Step 10.
NOTE: As it is difficult to control the rotation amount, it is recommended to draw a line on a strip of REP 1.5.1 Front/Rear Carriage Cable
paper and tape it to the tip of the Box Driver to make a mark as shown in the figure below.
Removal
WARNING
CAUTION
The burr at the edge of the IIT Frame might cause injury. Be very careful when disconnect the Carriage.
NOTE: The front and rear coatings of the Carriage Cable are different.
Front: Silver
Rear: Black
NOTE: Only the replacement procedures for the Rear Carriage Cable is described here. The
replacement procedures for the Front Carriage Cable is the same as for the Rear Carriage Cable.
NOTE: The Carriage Cables must be replaced one by one. Never remove both front and rear cables at
the same time.
Figure 4 j0sr41812
1. Open the DADF or the Platen Cover.
17. After the adjustment, enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical 2. Remove the following parts:
Axis Correction) and perform the Optical Axis Correction again. • Platen Glass (REP 1.2.1)
18. Repeat Steps 10 to 17 until the judgment displays "OK". • MCW Control Panel Assembly (REP 1.3.1)
NOTE: If the result is OK, the operation can be completed even if the number of rotations is still • IIT Left Cover (PL 1.1)
displayed. 3. Remove the DADF Platen Glass. (Figure 1)
(1) Remove the screw.
19. Reinstall all removed parts.
(2) Remove the Front Support.
(3) Remove the DADF Platen Glass.
When installing, place it such that the white tape is at the rear.
Figure 1 j0sr41813

4-9
4. Unfasten the Full Rate Carriage from the Carriage Cable. (Figure 2)
(1) Move the Full Rate Carriage to the notch on the Frame.
Figure 4 j0wa40112
2. Wind the Carriage Cable at the spring end around the pulley for 1.5 rounds. (Figure 5)
Figure 2 j0sr41814 (1) Wind the cable 1.5 rounds.

(2) Fix the cable at the spring end on the Frame with tape.
5. Remove the Carriage Cable. (Figure 3)
(1) Remove the spring from the Frame.
(2) Detach the cable from the spring.
Figure 5 j0sr41817
3. Wind the Carriage Cable at the ball end around the pulley for 2 rounds. (Figure 6)
(1) Wind the cable 2 rounds.
Figure 3 j0sr41815
(2) Fix the cable wound on the pulley with tape to prevent it from getting loose.
Replacement
1. Insert the ball of the Carriage Cable into the groove of the pulley. (Figure 4)
Figure 8 j0sr41820
Figure 6 j0sr41818
5. Install the spring end of the Carriage Cable. (Figure 9)
NOTE: The figure below shows the number of rounds made by Carriage Cable at the front and rear.
(Figure 7) (1) Peel off the tape that secures the cable.
(2) Hang the cable on the pulley.
(3) Hang it on the pulley at the Rear of Half Rate Carriage.
(4) Hang the spring on the Cable and attach it to the Frame.
Figure 7 j0sr41819
4. Install the ball end of the Carriage Cable. (Figure 8)

(1) Hang the cable on the larger pulley of the Half Rate Carriage.
(2) Hang the ball on the notch of the Frame.
Figure 9 j0sr41821

4-11
6. Affix the cable to the Full Rate Carriage. (Figure 10) REP 1.5.2 (SCC) Carriage Motor
(1) Peel off the tape.
(3) Affix the cable to the Full Rate Carriage.
Removal
WARNING
• Platen Cover or DADF Assembly (REP 51.1.1)
• IIT Right Cover (PL 1.1)
• IIT Rear Cover (PL 1.1)
• IIT Rear/Top Cover Assembly (PL 1.1)
2. Remove the Carriage Motor. (Figure 1)
(2) Release the clamp of the wire harness.
(3) Remove the spring.
(5) Remove the Carriage Motor.
Figure 10 j0sr41822
7. Adjust the position of Full Rate/Half Rate Carriages. (ADJ 1.6.1)

8. Restore the machine to its original state.
Figure 1 j0wa40103
Replacement
(1) Loosely affix the Carriage Motor that comes attached with a belt.
(2) Attach the spring.
(3) Move the carriage to fit the belt.
(4) Secure the Carriage Motor to the Main Unit.
NOTE: When installing the Carriage Motor, do not forget to attach the belt.
2. After installing the Carriage Motor, move the Full Rate Carriage back and forth and check that it is
moving smoothly.
REP 1.6.1 (SCC) Exposure Lamp REP 1.6.2 (SCC) Lamp Wire Harness
Removal Removal
WARNING WARNING
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in
progress. Turn the power OFF and unplug the machine. progress. Turn the power OFF and unplug the machine.
1. Open the Platen Cover or DADF.
NOTE: Do not touch the glass surface of the Exposure Lamp with your bare hands. If you happen to
touch it, wipe it clean by using a dry cloth. 2. Remove the following parts:
• CCD Lens Assembly (REP 20.4.1)
1. Open the Platen Cover or DADF.
• PWB Cover (PL 1.7)
2. Remove the Platen Glass. (REP 1.2.1)
3. Disconnect the Lamp Wire Harness. (Figure 1)
3. Move the Full Rate Carriage to the notch on the Frame.
(1) Disconnect the connectors (x2).
4. Remove the Exposure Lamp. (Figure 1)
(2) Disconnect the Lamp Wire Harness.
(3) Release the wire harness from the clamp.
(3) Remove the Exposure Lamp.
Figure 1 j0wa40104
Figure 1 j0sr41824 4. Release the Lamp Wire Harness from the hooks. (Figure 2)
(1) Release the Lamp Wire Harness from the hooks (x2).
Replacement (2) Pull out the Lamp Wire Harness from the hole on the Frame.

4-13
Figure 2 j0wa40105 Figure 4 j0sr41828
5. Remove the Full Rate Carriage. (Figure 3) 7. Remove the Lamp Wire Harness from the Full Rate Carriage. (Figure 5)
(1) Remove the screws (x2). (1) Disconnect the connector.
(2) Remove the Full Rate Carriage. (2) Remove the Lamp Wire Harness.
Figure 3 j0sr41827 Figure 5 j0sr41829
6. Remove the guide. (Figure 4) Replacement

(1) Turn the Full Rate Carriage upside down. 1. To install, carry out the removal steps in reverse order taking note of the following:
NOTE: After installing the Full Rate Carriage, perform the Full Rate/Half Rate Carriages position
(3) Remove the guide.
adjustment. (ADJ 1.6.1)
When installing the Lamp Wire Harness, ensure that the marks are aligned as shown in the figure.
(Figure 6)
REP 1.7.1 (SCC) IIT/IPS PWB
Removal
NOTE: Backup the data before replacing the PWB. (ADJ 35.2.1) When restoring the data, first download
the backup and then perform the firmware update. (ADJ 35.1.1)
WARNING
CAUTION
Static electricity may damage electrical parts. Always wear a wrist band during servicing. If a wrist band is
not available, touch some metallic parts before servicing to discharge the static electricity.
1. Remove the Rear Upper Cover. (PL 19.3)
2. Remove the IIT Rear Cover. (Figure 1)
Figure 6 j0wa40106 (1) Disconnect the cables that are connected to the IIT/IPS PWB from the DADF.
(3) Remove the IIT Rear Cover.
Figure 1 j0wa40107
3. Disconnect the connector and Lock Screws (x2) that are connected to the IIT/IPS PWB. (Figure 2)
(2) Push in the protrusions (x2) to disconnect the connector.
(4) Remove the Lock Screws (x2).

4-15
Replacement
1. When the PWB is replaced, remove the EEP ROM from the old PWB and install it onto the new one.
(Figure 4)
Remove the bracket from the old IPS and install it to the new one.
Figure 2 j0wa40108
4. Open the Platen or the DADF.

6. Remove the Lens Cover. (PL 1.4) Figure 4 j0wa40111
7. Remove the PWB Cover. (PL 1.7)
8. Remove the IIT/IPS PWB. (Figure 3) 2. To install, carry out the removed steps in reverse order.
(2) Disconnect the Flat Cables (x2).
(4) Remove the IIT/IPS PWB Assembly.
Figure 3 j0wa40109
REP 1.10.1 (SCC) FCW UI I/F PWB
Removal
WARNING
1. Disconnect the UI Cable that is connected to the FCW. (Figure 1)
(2) Disconnect the UI Cable.
Figure 2 j0wa40114
4. Remove the screws (x4) and remove the Cover Rear Base. (PL 1.9)
5. Remove the Cover EME FCW. (Figure 3)
(2) Remove the Cover EME FCW.
Figure 1 j0wa40113
2. Remove the Tilt Cover. (PL 1.8)

3. Remove the FCW from the Arm. (Figure 2)
(2) Remove the FCW.
Figure 3 j0hg42203
6. Disconnect the connectors (x2) and the Flat Cables (x2) from the FCW UI I/F PWB. (Figure 4)

4-17
Figure 4 j0hg42204
7. Remove the FCW UI I/F PWB Assembly. (Figure 5)

(1) Remove the Stud Screws (x2).
(3) Remove the FCW UI I/F PWB Assembly.
Figure 5 j0hg42205
Replacement
REP 2.1.1 (SCC) LPH Unit (Y, M, C, K) REP 2.2.1 LPH Cable Assembly
Removal Removal
WARNING WARNING
NOTE: Because the removal procedure for the LPH Units (Y, M, C, and K) are the same, the following NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
describes only the procedure for the LPH Unit (K).
NOTE: Do not touch the Drum surface with your hands.
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
1. Disconnect all cables connected to the Control section on the right of the machine.
NOTE: Do not touch the Drum surface with your hands. 2. Remove the following parts:
NOTE: Place paper under the Developer Housing Assembly (Y, M, C, K) and on the floor so that the • Drum (Y, M, C, K) (REP 8.1.1)
toner, etc. do not dirty the floor and the machine during servicing. • Rear Lower Cover (REP 19.3.1)
1. Remove the following parts: • Left Rear Upper Cover (PL 19.2)
• Drum (Y, M, C, K) (REP 8.1.1) 3. Disconnect the LPH Cables (x4) from the MCU PWB. (Figure 1)
• Toner Cartridge (Y, M, C, K) (PL 5.1) (1) Disconnect the LPH Cables (x4).
• Waste Box (PL 8.2) (2) Release the LPH Cable from the cable holder.
• IBT Belt Cleaner Assembly (REP 6.1.1) (3) Release the LPH Cable from the cable holder.
• Tension Lever (PL 6.1)
2. Remove the Developer Housing Assembly (K). (REP 5.2.1)
3. Remove the LPH Unit (K). (Figure 1)
(2) Remove the LPH Unit (K).
Figure 1 j0wa40201
4. Remove the HVPS (06A2). (REP 6.2.1)

5. Remove the Drum/Deve Drive Assembly. (REP 3.3.1)
6. Release the wire harness from the harness holder. (Figure 2)
Figure 1 j0wa40200
(2) Release the wire harness from the harness holder.
Replacement
Version 1.1 2008/09 2 LPH

4-19
2 LPH 4-20 Version 1.1
7. Remove the Takeaway Clutch. (Figure 3) 9. Release the LPH Cable. (Figure 5)
(1) Release the wire harness from the clamp. (1) Release the LPH Cable from the clamps (x3).
(2) Disconnect the connector. (2) Release the LPH Cable from the cable holder.
(4) Remove the Takeaway Clutch.
Figure 5 j0wa40204
10. Remove the LPH Cable Assembly. (Figure 6)

Figure 3 j0wa40303
(1) Disconnect the LPH Cables (x4).
8. Remove the Cable Supports (x2). (Figure 4) (2) Remove the screws (x2).
(1) Remove the Cable Support. (3) Remove the LPH Cable Assembly.
(2) Remove the Cable Support.
Figure 6 j0wa40205
Replacement
Version 1.1 2008/09 2 LPH

4-21
2 LPH 4-22 Version 1.1
REP 3.2.1 Main Drive Assembly
Removal
WARNING
2. Remove the IBT Belt Unit. (REP 6.1.2)
3. Remove the Rear Lower Cover. (REP 19.3.1)
4. Release the wire harness from the clamps (x3). (Figure 1)
Figure 2 j0wa40302
6. Remove the Takeaway Clutch. (Figure 3)

(4) Remove the Takeaway Clutch.
Figure 1 j0wa40301
5. Open the PWB Chassis Unit. (Figure 2)

(2) Open the PWB Chassis Unit.
Figure 3 j0wa40303
7. Remove the gear. (Figure 4)

(1) Remove the E-Clip.
(2) Remove the gear.
Version 1.1 2008/09 3 Drive

4-23
3 Drive 4-24 Version 1.1
REP 3.3.1 Drum/Deve Drive Assembly

Removal
WARNING
2. Remove the Drum (Y, M, C, K). (REP 8.1.1)
4. Remove the HVPS (06A2). (REP 6.2.1)
Figure 4 j0wa40311 5. Remove the harness holder. (Figure 1)
8. Remove the Main Drive Assembly. (Figure 5) (2) Remove the harness holder.
(3) Remove the Main Drive Assembly.
Figure 1 j0wa40306
6. Remove the harness holder. (Figure 2)

Figure 5 j0wa40305 (1) Release the wire harness from the clamp.
Replacement (3) Remove the harness holder.
7. Remove the Rear Bottom Fan. (Figure 3) 9. Remove the Drum/Deve Drive Assembly. (Figure 5)
(1) Disconnect the connector. (1) Remove the screws (x6).
(2) Remove the screws (x2). (2) Remove the Drum/Deve Drive Assembly.
(3) Remove the Rear Bottom Fan.
Figure 5 j0wa40309
Figure 3 j0wa40312
8. Slide the bracket. (Figure 4)

(2) Slide the bracket.
Version 1.1 2008/09 3 Drive

4-25
3 Drive 4-26 Version 1.1
NOTE: When placing the Drum/Deve Drive Assembly on the floor, place it with its Motor section
facing downwards as shown in the following figure. (Figure 6)
Figure 6 j0wa40310
Replacement
REP 5.1.1 Toner Dispense Motor Assembly
Removal
WARNING
• Drum (Y, M, C, K) (REP 8.1.1)
• Toner Cartridge (Y, M, C, K) (PL 5.1)
• Waste Box (PL 8.2) Figure 2 j0wa40501
• IBT Belt Cleaner Assembly (REP 6.1.1)
• Tension Lever (PL 6.1) 6. Remove the Top Rear Cover. (PL 19.2)
3. Remove the Drum Cover. (Figure 1) 7. Remove the Top Cover. (REP 19.2.1)
(1) Remove the screws (x2). 8. Remove the Rear Lower Cover. (REP 19.3.1)
(2) Open the Drum Cover. 9. Remove the HVPS (1st/2nd/DTC). (REP 6.2.1)
(3) Remove the Drum Cover. 10. Disconnect the connectors (x4). (Figure 3)
(1) Release the clamps (x4) of the wire harness.
Figure 1 j0wa40500
4. Open the L/H Cover Unit. Figure 3 j0wa40513

5. Remove the Front Cover together with the Inner Cover. (Figure 2)
(1) Remove the screws (x6). 11. Remove the Conductor Housing Assembly. (Figure 4)
(2) Remove the Front Cover together with the Inner Cover. (1) Remove the screws (x3).
(2) Remove the Conductor Housing Assembly.
Version 1.1 2008/09 5 Development

4-27
5 Development 4-28 Version 1.1
12. Disconnect the connectors (x4). (Figure 5) Replacement

(1) Release the clamps (x4) of the wire harness. 1. To install, carry out the removal steps in reverse order.
NOTE: If any of the Toner Dispense Motors (Y, M, C, K) was removed, position the connector
(3) Disconnect the connectors (x4). sections as shown in the following figure when installing. (Figure 7)
Figure 5 j0wa40510
Figure 7 j0wa40512
13. Remove the Toner Dispense Motor Assembly. (Figure 6)
(2) Remove the Toner Dispense Motor Assembly.
REP 5.2.1 Developer Housing Assembly (Y, M, C, K)
Removal
WARNING
NOTE: Because the removal procedure for the Developer Housing Assemblies (Y, M, C, and K) is the
same, the following describes only the procedure for the Developer Housing Assembly (K).
NOTE: When removing the Developer Housing Assembly, pay attention to the following:
• Foreign substances in the Developer Housing Assembly.
• Foreign substances on the surface of the Developer Housing Assembly, especially on the
Developer Material Roll and Lower Seal.
• Toner sticking to the gear of the Developer Housing Assembly.
• Toner sticking to the MOB ADC Assembly. Figure 1 j0wa40500
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue. 3. Open the L/H Cover Unit.
NOTE: Do not touch the Drum surface with your hands. 4. Remove the Front Cover together with the Inner Cover. (Figure 2)
NOTE: Place paper under the Developer Housing Assembly (Y, M, C, K) and on the floor so that the
toner, etc. do not dirty the floor and the machine during servicing. (2) Remove the Front Cover together with the Inner Cover.

• Drum (Y, M, C, K) (REP 8.1.1)
• Waste Box (PL 8.2)
2. Remove the Drum Cover. (Figure 1)
(2) Open the Drum Cover.
(3) Remove the Drum Cover.
Figure 2 j0wa40501
5. Remove the ATC PWB Assembly. (Figure 3)

(1) Release the wire harness from the clamps (x4).
(4) Remove the ATC PWB Assembly.

4-29
6. Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
C, K). (Figure 4) closed. Also make sure that the shutter is closed when installing. (Figure 6)
(1) Close the shutters.
(2) Turn the Lever counterclockwise and close the shutter.
Figure 6 j0wa40525
Figure 4 j0wa40503 8. Remove the plate. (Figure 7)

7. Remove the Waste Toner Pipe Assembly. (Figure 5)
(2) Remove the plate.
(2) Remove the Waste Toner Pipe Assembly.
9. Slide the Dispenser Pipe (K). (Figure 8) 11. Remove the Developer Housing Assembly (K). (Figure 10)
(1) Pull the joint section between the Dispenser Pipe (K) and the Developer Housing Assembly (K)
towards you.
(2) Open the Dispenser Pipe (K) upwards.
Figure 10 j0wa40508
Replacement
Figure 8 j0wa40506 1. To install, carry out the removal steps in reverse order.
10. Remove the bracket. (Figure 9)

(2) Remove the bracket.

4-31
NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from the NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
outlet at the Waste Box side. Rotating the gear shown in the figure clockwise will result in the toner Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in
being ejected. (Figure 11) Step 6.
2. If it was replaced, supply the Developer Housing Assembly with new developer. (REP 5.2.2)
NOTE: When replacing the Developer Housing Assembly, put the removed Developer Housing
Assembly into the provided plastic bag without removing the developer from it, and collect it back.
3. After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter.
• "Chain Link: 954-830" (Y)
• "Chain Link: 954-831" (M)
• "Chain Link: 954-832" (C)
• "Chain Link: 954-833" (K)
• "Chain Link: 954-834" (Y)
• "Chain Link: 954-835" (M)
• "Chain Link: 954-836" (C)
• "Chain Link: 954-837" (K)
4. Obtain the value of the ATC Sensor that is installed to the replaced Developer Housing Assembly
Figure 11 j0wa40526 and perform DC950 ATC Sensor Setup.
5. Perform DC949 ATCInitSet on the replaced Developer Housing Assembly.
NOTE: If there is toner stuck to the MOB ADC Assembly, it has to be cleaned.
6. Obtain the NVM values of the Developer Housing Assembly Replacement Target Color that is found
NOTE: Before installing the Developer Housing Assembly, check the locations on the Frame that on the inspection sheet that comes with the machine ("ATC Setup Coefficient", "ATC Setup Offset",
are shown in the following figure and clean them thoroughly if any toner, etc. are found to have "ATC_Barcode_No", and "deltaATC target Setup correction") and overwrite the values of the
gotten stuck there. inspection sheet.
If the Developer Housing Assembly is installed with toner stuck to the gears, it will cause banding of
the gear, hastened wear and tear, and etc. (Figure 12)
Figure 12 j0wa40514
REP 5.2.2 Developer
Removal
WARNING
NOTE: When replacing the Developer, spread paper on the floor in advance to keep the site clean.
• Drum (Y, M, C, K) (REP 8.1.1)
• Waste Box (PL 8.2) Figure 2 j0wa40517
4. Put the Developer Housing Assembly into the plastic bag that comes bundled with the developer
and turn it upside down, then rotate the gear clockwise as shown in the figure to eject the developer.
• Developer Housing Assembly (REP 5.2.1) (Figure 3)
2. Remove the Upper Cover. (Figure 1) (1) Turn the Developer Housing Assembly upside down.
(2) Rotate the gear in clockwise direction.
Figure 1 j0wa40515
Figure 3 j0wa40516
3. Remove the Triumph Plate. (Figure 2)
5. Install the Triumph Plate. (Figure 4)

4-33
6. Hold the Developer Housing Assembly steady with your hand and supply the new developer to the NOTE: After the developer on the Mag Roll is evened out, take note of the following points.
Mag Roll side. (Figure 5) • Make sure that the developer does not go beyond the line that is approx. 3mm below the Upper
Cover installation slot hole. (Figure 7)
Figure 5 j0wa40518
Figure 7 j0wa40520
7. Rotate the gear indicated in the figure clockwise to even out the developer on the Mag Roll. (Figure
6) • Make sure that no developer or toner has gotten stuck to the locations indicated in the figure. If
(1) Rotate the gear in clockwise direction. there is any, clean it up by using a dry cloth, etc. (Figure 8)
8. Make sure that no developer or toner has gotten stuck to the seal section indicated in the figure, on • Make sure that no developer or toner has gotten stuck to the gear locations indicated in the
the Upper Cover that was removed in Step 2. If there is any, clean it up by using a vacuum cleaner figure by turning the specified gear clockwise. If there is any, clean it up by using a vacuum
or by gently using a dry cloth, etc. (Figure 9) cleaner or a brush, etc. (Figure 11)
Figure 9 j0wa40522
Figure 11 j0wa40524
9. Reinstall the Upper Cover that was removed in Step 2.
10. Turn the Developer Housing Assembly upside down and check for the following.
Replacement
• Make sure that no developer or toner has gotten stuck to the DRS Block locations indicated in
the figure. If there is any, clean it up by using a dry cloth, etc. (Figure 10)
counter.
• "Chain Link: 954-837" (K)
• "Chain Link: 954-836" (C)
• "Chain Link: 954-835" (M)
• "Chain Link: 954-834" (Y)

4-35
REP 6.1.1 IBT Belt Cleaner Assembly
Removal
WARNING
1. Open the Front Cover.
2. Rotate the shutter of the IBT Belt Cleaner Assembly clockwise. (Figure 2)
(2) Rotate the shutter in clockwise direction.
Figure 2 j0wa40602
Replacement
counter.
• "Chain Link: 954-822"
Figure 1 j0wa40601
3. Remove the IBT Belt Cleaner Assembly. (Figure 3)

(1) Rotate the Knob until it is free.
(2) Remove the IBT Belt Cleaner Assembly.
Version 1.1 2008/09 6 Transfer

4-37
6 Transfer 4-38 Version 1.1
REP 6.1.2 IBT Belt Unit

Removal
WARNING
NOTE: Do not touch the IBT Belt surface with your hands.
NOTE: When placing the IBT Belt Unit on the floor, spread paper or sheets, etc. on the floor beforehand
to ensure that dirt or dust do not get stuck to the IBT Belt.

2. Remove the IBT Belt Cleaner Assembly. (REP 6.1.1) Figure 2 j0wa41401
3. Remove the Tension Lever of the IBT Belt. (Figure 1)
7. To open the L/H Cover Unit to the service position, rotate the Front Support 90° counterclockwise
(1) Remove the screw. and pull it out one level. (Figure 3)
(2) Remove the Tension Lever.
Figure 3 j0wa40615
Figure 1 j0wa40600
8. Remove the Front Lock Bracket. (Figure 4)
4. Remove the Fuser. (REP 7.1.1) (1) Remove the screw.
5. Open the L/H Cover Unit. (2) Remove the Front Lock Bracket.
6. Remove the Rear Support from the L/H Cover Unit. (Figure 2)
(1) Remove the KL-Clip.
(2) Remove the Rear Support.
9. Remove the Rear Lock Bracket. (Figure 5) 11. Pull out the IBT Belt Unit by holding onto the indicated sections on the Front/Rear Frame until the
(1) Remove the screw. Handle at the front/rear become accessible. (Figure 7)
(2) Remove the Rear Lock Bracket. NOTE: When pulling out the IBT Belt Unit, take care because it may drop from the front/rear rails if
pulled too far out.
Figure 5 j0wa40604
Figure 7 j0wa40606
10. Pull the Stopper Lever. (Figure 6)
12. Hold onto the Handle at the front/rear and remove the IBT Belt Unit. (Figure 8)

4-39
13. While holding the IBT Belt Unit steady with your hand, remove the handle at the rear. (Figure 9) 15. With the handle at the bottom, place the IBT Belt Unit into an upright position.
(1) Remove the KL-Clips (x2). Replacement
(2) Remove the handle. 1. To install, carry out the removal steps in reverse order taking note of the following:
NOTE: When installing the handle at the rear, install the KL-Clip in the orientation shown in the
following figure. (Figure 11)
Figure 9 j0wa40608
14. Push the handle all the way in at the position shown in the following figure. (Figure 10)
Figure 11 j0wa40614
2. When replacing the IBT Belt Unit, switch the Tension Plate of the new IBT Belt Unit.
• Remove the Tension Plate. (Figure 12)
(2) Remove the Tension Plate.
REP 6.2.1 (SCC) HVPS (1st/2nd/DTC)
Removal
WARNING
CAUTION
Figure 12 j0wa40620
• Install the Tension Plate. (Figure 13) 4. Release the wire harness from the clamps (x3). (Figure 1)
(1) Install the Tension Plate. (1) Release the wire harness from the clamps (x3).
(2) Tighten the screw.
Figure 1 j0wa40301
Figure 13 j0wa40621
5. Open the PWB Chassis Unit. (Figure 2)
3. After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI (1) Remove the screws (x7).
counter. (2) Open the PWB Chassis Unit.
• "Chain Link: 954-820"

4-41
REP 6.3.1 IBT Belt

Removal
WARNING
NOTE: Do not touch the IBT Drive Roll surface with your hands.

2. Remove the IBT Belt Cleaner Assembly. (REP 6.1.1)
Figure 2 j0wa40302
6. Remove the HVPS (1st/2nd/DTC). (Figure 3) 4. Remove the Tension Plate. (Figure 1)
(1) Disconnect the connector. (1) Remove the screw.
(2) Remove the screws (x3). (2) Remove the Tension Plate.
(4) Remove the HVPS (1st/2nd/DTC).
Figure 1 j0wa40618
5. Switch the Tension Plate that was removed in Step 4.

Figure 3 j0wa41800
(1) Install the Tension Plate.
Replacement
6. Remove the Inlet Chute. (Figure 3) 8. Remove the Roll Assembly. (Figure 5)
(2) Remove the Inlet Chute.
Figure 5 j0wa40612
9. Remove the IBT Belt. (Figure 6)

Figure 3 j0wa40610
7. Remove the BUR Front Frame. (Figure 4)

(2) Remove the BUR Front Frame.

4-43
REP 6.3.2 TR0 Seal

Replacement
WARNING
NOTE: Do not touch the IBT Drive Roll surface with your hands.
1. Remove the Drum (Y, M, C, K) (REP 8.1.1).

2. Remove the IBT Belt Cleaner Assembly. (REP 6.1.1)
Figure 6 j0wa40613
4. Remove the IBT Belt. (REP 6.3.1)
Replacement
5. Open the DADF or Platen Cover and place a piece of cloth, etc. on the Platen Glass to create a
working space.
NOTE: When installing the IBT Belt, install it with the TR0 Seal at the rear. 6. Using Drum cleaner, clean the surface beside the old TR0 Seal (left or right, either one is ok; this will
be the position to paste the new TR0 Seal). (Figure 1)
counter.
• "Chain Link: 954-820"
Figure 1 j0wa40616
7. Paste the new TR0 Seal at approx. 1mm to 2mm beside the old TR0 Seal and less than 0.5mm
away from the edge of the IBT Belt. (Figure 2)
NOTE: When peeling off the new TR0 Seal from its backing paper, make sure to do so by first
bending the backing paper away to expose the edge. If you attempt to peel off the TR0 Seal directly,
it may result in its edges getting bunched up and rendering it unusable.
NOTE: If the new TR0 Seal is skewed, or has dirt/air trapped in it, redo the pasting.
Figure 2 j0wa40617
8. From the top, gently press on the whole surface of the pasted TR0 Seal.
NOTE: Do not wipe it with a dry cloth, etc.
9. Peel off the old TR0 Seal and use Drum cleaner to clean off any adhesive that may have remained
on the IBT Belt.
10. Clean the IBT Belt Home Position Sensor by using a piece of dry cloth.
Removal
NOTE: When installing the IBT Belt, install it with the TR0 Seal at the rear.

4-45
REP 7.1.1 Fuser
Removal
WARNING
WARNING
As the Fuser temperature is still very high at the time the power is turned OFF, wait until it has
cooled down enough before servicing.
1. Open the L/H Cover Unit.
2. Remove the Fuser. (Figure 1)
(1) Loosen the Knob Screws (x2).
(2) Remove the Fuser.
Figure 1 j0wa40700
Replacement
counter.
• "Chain Link: 954-850"
• "Chain Link: 954-851"
Version 1.1 2008/09 7 Fuser

4-47
7 Fuser 4-48 Version 1.1
REP 8.1.1 Drum REP 8.1.2 Erase Lamp Unit (K)
Removal Removal
WARNING WARNING
NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue. NOTE: When removing the Drum, cover it with a black sheet, etc. to prevent light fatigue.
NOTE: Do not touch the Drum surface with your hands. NOTE: Do not touch the Drum surface with your hands.
1. Open the Front Cover. 1. Remove the following parts:

2. Rotate the Tension Lever of the IBT Belt counterclockwise. • Drum (Y, M, C, K) (REP 8.1.1)
3. Open the Drum Cover. • Toner Cartridge (Y, M, C, K) (PL 5.1)
4. Remove the Drum. (Figure 1) • Waste Box (PL 8.2)
• IBT Belt Unit (REP 6.1.2)
2. Remove the Drum Cover. (Figure 1)
Figure 1 j0wa40800
Replacement
Figure 1 j0wa40500

(2) Remove the Front Cover together with the Inner Cover.
Version 1.1 2008/09 8 Xerographic

4-49
8 Xerographic 4-50 Version 1.1
5. Remove the ATC PWB Assembly. (Figure 3) 7. Remove the Waste Toner Pipe Assembly. (Figure 5)
(1) Release the wire harness from the clamps (x4). (1) Remove the screws (x3).
(2) Disconnect the connectors (x5). (2) Remove the Waste Toner Pipe Assembly.
Figure 5 j0wa40504
Figure 3 j0wa40502
6. Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M,
C, K). (Figure 4)
(1) Close the shutter.
NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
closed. Also make sure that the shutter is closed when installing. (Figure 6)
Figure 8 j0wa40801
12. Remove the Erase Lamp Unit (K). (Figure 9)

Figure 6 j0wa40525
8. Remove the plate. (Figure 7) (2) Remove the screws (x2).
(1) Remove the screws (x6). (3) Remove the Erase Lamp Unit (K).
Figure 9 j0wa40802
Figure 7 j0wa40505
Replacement
9. Remove the Drum/Deve Drive Unit. (REP 3.3.1) 1. To install, carry out the removal steps in reverse order.
10. Remove the MOB ADC Sensor Assembly. (REP 18.1.1)
11. Remove the screw. (Figure 8)

4-51
NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from the REP 8.1.3 Erase Lamp Unit (Y, M, C)
outlet at the Waste Box side. Rotating the gear shown in the figure clockwise will result in the Toner
being ejected. (Figure 10) Parts List on PL 8.1
Removal
WARNING
NOTE: Because the removal procedure for the Erase Lamp Units (Y, M, C) is the same, the following
describes only the procedure for the Erase Lamp Unit (C).
NOTE: Place paper under the removed Dispenser Pipe (Y, M, C, K) and on the floor so that the toner, etc.
do not dirty the floor and the machine during servicing.

• Drum (Y, M, C, K) (REP 8.1.1)
Figure 10 j0wa40526 • Waste Box (PL 8.2)
NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
• IBT Belt Unit (REP 6.1.2)
Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in
Step 6. 2. Remove the Drum Cover. (Figure 1)
Figure 1 j0wa40500

Figure 4 j0wa40503
Figure 2 j0wa40501
7. Remove the Waste Toner Pipe Assembly. (Figure 5)
5. Remove the ATC PWB Assembly. (Figure 3) (1) Remove the screws (x3).
(1) Release the wire harness from the clamps (x4). (2) Remove the Waste Toner Pipe Assembly.
Figure 5 j0wa40504
Figure 3 j0wa40502
6. Close the shutters of the Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M,
C, K). (Figure 4)
(1) Close the shutter.

4-53
NOTE: Make sure that the shutter at the Waste Box side of the Waste Toner Pipe Assembly is
closed. Also make sure that the shutter is closed when installing. (Figure 6)
Figure 8 j0wa40804
11. Remove the screw. (Figure 9)

Figure 6 j0wa40525
8. Remove the plate. (Figure 7)

Figure 9 j0wa40805
12. Remove the Erase Lamp Unit (C). (Figure 10)

Figure 7 j0wa40505
(3) Remove the Erase Lamp Unit (C).
9. Remove the Drum/Deve Drive Assembly. (REP 3.3.1)
10. Remove the Dispenser Pipe (K). (Figure 8)
(1) Pull the joint section between the Dispenser Pipe (K) and the Guide Assembly (K) towards you.
(2) Release the Dispenser Pipe (K) from the hooks (x2) and remove it.
REP 8.2.1 (SCC) Agitator Motor Assembly
Removal
WARNING
• Drum (Y, M, C, K) (REP 8.1.1)
Figure 10 j0wa40806 • Rear Lower Cover (REP 19.3.1)
• Right Cover (PL 19.3)
Replacement • HVPS (1st/2nd/DTC) (REP 6.2.1)
1. To install, carry out the removal steps in reverse order. • Drum/Deve Drive Assembly (REP 3.3.1)
3. Slide the GFI Chassis Assembly. (Figure 1)
NOTE: When cleaning the inner part of the Waste Toner Pipe Assembly, siphon the cleaner from
the outlet at the Waste Box side. Rotating the gear shown in the figure clockwise will result in the (1) Release the wire harness from the clamp.
Toner being ejected. (Figure 11) (2) Remove the screws (x3).
(3) Slide the GFI Chassis Assembly.
Figure 11 j0wa40526
Figure 1 j0wa40807
NOTE: After installing the Waste Toner Pipe Assembly, do not forget to open the shutters of the
Dispenser Pipe (Y, M, C, K) and the Developer Housing Assembly (Y, M, C, K) that were closed in 4. Remove the harness holder. (Figure 2)
Step 6. (1) Disconnect the connectors (x2).
(2) Release the clamp of the wire harness from the harness holder.

4-55
(4) Remove the harness holder.
Figure 4 j0wa40810
Figure 2 j0wa40808
Replacement
5. Remove the gear and the bearing. (Figure 3) 1. To install, carry out the removal steps in reverse order.
(2) Remove the gear.
(3) Remove the bearing.
Figure 3 j0wa40809
6. Remove the Agitator Motor Assembly. (Figure 4)

(2) Remove the Agitator Motor Assembly.
REP 9.3.1 Tray 1 Feeder Assembly
Removal
WARNING
1. Remove the Registration Transport Assembly. (REP 15.1.1)
2. Remove Tray 1.
3. Disconnect the connector. (Figure 1)
Figure 2 j0wa40901
5. Remove the Tray 1 Feeder Unit. (Figure 3)

(2) Remove the Tray 1 Feeder Unit.
Figure 1 j0wa40900
4. Remove the Chute Assembly from the Tray 1 Feeder Unit. (Figure 2)
(1) Loosen the screw.
(2) Remove the Chute Assembly.
Figure 3 j0wa40902
Replacement
counter.
• "Chain Link: 954-800"
Version 1.1 2008/09 9 Tray 1 Feeder/Tray 1

4-57
9 Tray 1 Feeder/Tray 1 4-58 Version 1.1
REP 9.5.1 Tray 1 Feed/Retard/Nudger Roll

Removal
WARNING
1. Remove Tray 1.
2. Remove the Tray 1 Feed/Retard/Nudger Roll. (Figure 1)
(1) Slide the chute towards you.
(2) Remove the Tray 1 Feed/Retard/Nudger Roll.
Figure 1 j0wa40903
Replacement
counter.
• "Chain Link: 954-800"
Removal
WARNING
1. Remove Tray 2.
3. Remove the Feed Out Chute. (Figure 1)
Figure 2 j0wa41001
5. Remove the Tray 2 Feeder Assembly. (Figure 3)

(2) Remove Tray 2 Feeder Assembly.
Figure 1 j0wa41000

Figure 3 j0wa41002
Replacement
counter.
• "Chain Link: 954-801"
Version 1.1 2008/09 10 Tray Module (3T)

4-59
10 Tray Module (3T) 4-60 Version 1.1

Removal
WARNING
1. Remove Tray 3.
Figure 2 j0wa41004

Figure 1 j0wa41003

Figure 3 j0wa41005
Replacement
counter.
• "Chain Link: 954-802"
Removal
WARNING
1. Remove Tray 4.
Figure 2 j0wa41007

Figure 1 j0wa41006

Figure 3 j0wa41008
Replacement
counter.
• "Chain Link: 954-803"

4-61
REP 10.4.1 Tray 2 Feed/Retard/Nudger Roll REP 10.6.1 Tray 3 Feed/Retard/Nudger Roll
Removal Removal
WARNING WARNING
1. Remove Tray 2/3. 1. Remove Tray 3/4.
2. Remove the Tray 2 Feed/Retard/Nudger Roll. (Figure 1) 2. Remove the Tray 3 Feed/Retard/Nudger Roll. (Figure 1)
(1) Slide the chute towards you. (1) Slide the chute towards you.
(2) Remove the Tray 2 Feed/Retard/Nudger Roll. (2) Remove the Tray 3 Feed/Retard/Nudger Roll.
Replacement Replacement
1. To install, carry out the removal steps in reverse order. 1. To install, carry out the removal steps in reverse order.
2. After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI 2. After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI
counter. counter.
• "Chain Link: 954-801" • "Chain Link: 954-802"
REP 10.8.1 Tray 4 Feed/Retard/Nudger Roll
Removal
WARNING
1. Remove Tray 3/4.
2. Remove the Tray 4 Feed/Retard/Nudger Roll. (Figure 1)
(1) Slide the chute towards you.
(2) Remove the Tray 4 Feed/Retard/Nudger Roll.
Figure 1 j0wa41011
Replacement
counter.
• "Chain Link: 954-803"

4-63
REP 13.1.1 MSI Unit
Removal
WARNING
1. Remove the Left Rear Lower Cover. (PL 19.2)
Figure 2 j0wa41301
Replacement
NOTE: Be careful not to pinch the wire harness of the MSI when installing the Left Rear Lower
Cover.
Figure 1 j0wa41300
4. Close the L/H Cover Unit.

5. Remove the MSI Unit. (Figure 2)
(2) Remove the MSI Unit.
Version 1.1 2008/09 13 MSI

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13 MSI 4-66 Version 1.1
REP 13.3.1 Feed/Retard/Nudger Roll

Parts List on PL 13.3, PL 13.4
Removal
WARNING
1. Remove the Top Cover. (Figure 1)
Figure 3 j0wa41303
4. Remove the Feed/Retard Roll. (Figure 4)
Figure 1 j0wa41302
2. Remove the Nudger Roll. (Figure 2)
Figure 4 j0wa41304
Replacement
counter.
• "Chain Link: 954-805"
Figure 2 j0wa41310
3. Remove the Front Chute. (Figure 3)

REP 13.5.1 (SCC) MSI Paper Size Sensor 3. Remove the MSI Paper Size Sensor. (Figure 3)
(1) Remove the Pinion Gear.
(2) Remove the Tapping Screws (x3).
Removal (3) Remove the MSI Paper Size Sensor.
WARNING (4) Release the wire harness from the MSI Paper Size Sensor.
After the "Online" lamp turns OFF, press the [Job Status] button to check that there are no jobs in (5) Disconnect the connector.
1. Gently extend the Extension Tray and pull it out. (Figure 1)
Figure 3 j0wa41307
Figure 1 j0wa41305 Replacement

2. Remove the plate. (Figure 2)
(1) Remove the Tapping Screws (x3). NOTE: When installing the MSI Paper Size Sensor, make sure that the pin is inserted properly into
the long hole of the Link. (Figure 4)
Version 1.1 2008/09 13 MSI

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13 MSI 4-68 Version 1.1
NOTE: When installing the Pinion Gear, align the marks on the Front/Rear Rack to the marks on the
MSI Tray. (Figure 5)
Figure 5 j0wa41309
REP 14.1.1 L/H Cover Unit
Removal
WARNING
1. Remove the Left Rear Lower Cover. (PL 19.2)
Figure 2 j0wa41401
5. Rotate the Front Support 90° counterclockwise and remove it from the hole of the Frame. (Figure 3)
Figure 1 j0wa41400
4. Remove the Rear Support from the L/H Cover Unit. (Figure 2)
(2) Remove the Rear Support.
Figure 3 j0wa41402
6. Remove the L/H Cover Unit. (Figure 4)
Version 1.1 2008/09 14 L/H Cover

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14 L/H Cover 4-70 Version 1.1
REP 14.2.1 2nd BTR Assembly

Removal
WARNING
NOTE: Do not touch the 2nd BTR Roll surface with your hands.

2. Remove the 2nd BTR Assembly. (Figure 1)
(2) Pull the Lever.
(3) Remove the 2nd BTR Assembly.
Figure 4 j0wa41403
Replacement
Figure 1 j0wa41404
Replacement
counter.
• "Chain Link: 954-821"
REP 14.2.2 Duplex Assembly
Removal
WARNING
NOTE: Do not touch the 2nd BTR Roll surface with your hands.

2. Remove the chute. (Figure 1)
(3) Remove the chute.
Figure 2 j0wa41406
4. Disconnect the connectors (x3). (Figure 3)
Figure 1 j0wa41405
3. Remove the L/H Cover. (Figure 2)

Figure 3 j0wa41407
(2) Remove the L/H Cover.
5. Remove the Duplex Assembly. (Figure 4)
(2) Remove the Duplex Assembly.
Version 1.1 2008/09 14 L/H Cover

4-71
14 L/H Cover 4-72 Version 1.1
Figure 4 j0wa41408
Replacement
REP 15.1.1 Registration Transport Assembly
Removal
WARNING
1. Remove the MSI. (REP 13.1.1)
2. Remove the L/H Cover Unit. (REP 14.1.1)
3. Remove the Registration Transport Assembly. (Figure 1)
(3) Remove the Registration Transport Assembly.
Figure 1 j0wa41500
Replacement
Version 1.1 2008/09 15 Registration

4-73
15 Registration 4-74 Version 1.1
REP 17.1.1 Exit/OCT 1 Assembly
Removal
WARNING
1. Remove the Exit 2 Assembly. (REP 17.1.2)
2. Remove the Motor Cover. (Figure 1)
(1) Release the wire harness from the Motor Cover.
(3) Remove the Tapping Screw.
(4) Remove the Motor Cover.
Figure 2 j0wa41701
4. Remove the Exit/OCT 1 Assembly. (Figure 3)
NOTE: Be very careful as the arm portion of the bearing can break easily.
When removing the boss of the arm from the boss hole on the Frame, push the bearing towards the
rear to move the rattling part of the bearing to the rear, then, as much as possible, apply force to the
tip (by pushing the boss in the boss hole from the front, etc.) to minimize the rise of the tip and
remove it from the boss hole. As much as possible, do not apply force to the stem section.
(1) Slide the Bearing.

(2) Remove the Exit/OCT 1 Assembly.
Figure 1 j0wa41700

(2) Slide and remove the belt.
Figure 3 j0wa41702
Replacement
Version 1.1 2008/09 17 Exit/OCT

4-75
17 Exit/OCT 4-76 Version 1.1
REP 17.1.2 Exit 2 Assembly 6. Remove the Exit 2 Assembly. (Figure 3)

Removal (3) Remove the Exit 2 Assembly.
WARNING
2. Remove the Front Left Cover. (PL 19.2)
3. Remove the Left Rear Upper Cover. (PL 19.2)
4. Remove the Paper Weight. (Figure 1)
Figure 3 j0wa41704
Replacement
counter.
• "Chain Link: 954-850"
Figure 1 j0wa41900 • "Chain Link: 954-851"
5. Open the Lower Chute. (Figure 2)
Figure 2 j0wa41703
REP 18.1.1 MOB ADC Sensor Assembly
Removal
WARNING

• Drum (Y, M, C, K) (REP 8.1.1)
• IBT Belt Cleaner Assembly (REP 6.1.1) Figure 2 j0wa40501
2. Remove the Drum Cover. (Figure 1) 5. Remove the plate. (Figure 3)
(1) Remove the screws (x2). (1) Remove the screws (x6).
(2) Open the Drum Cover. (2) Remove the plate.
Figure 3 j0wa40505
Figure 1 j0wa40500
6. Remove the Process Fan 2 Assembly. (Figure 4)
3. Open the L/H Cover Unit. (1) Release the wire harness from the clamp.
4. Remove the Front Cover together with the Inner Cover. (Figure 2) (2) Disconnect the connector.
(1) Remove the screws (x6). (3) Remove the screw.
(2) Remove the Front Cover together with the Inner Cover. (4) Remove the Process Fan 2 Assembly.
Version 1.1 2008/09 18 Electrical

4-77
18 Electrical 4-78 Version 1.1
7. Disconnect the connector. (Figure 5) Replacement

(1) Release the wire harness from the clamp. 1. To install, carry out the removal steps in reverse order.
Figure 5 j0wa41812
8. Remove the MOB ADC Sensor Assembly. (Figure 6)

(2) Remove the MOB ADC Sensor Assembly.
REP 18.1.2 HVPS (Deve/BCR)
Removal
WARNING
• Right Cover (PL 19.3)
3. Remove the Front LVPS Fan. (Figure 1) Figure 2 j0wa90185
(2) Release the wire harness. 5. Disconnect the connectors (x2). (Figure 3)
(3) Remove the screws (x2). (1) Release the wire harness from the clamp.
(4) Remove the Front LVPS Fan. (2) Remove the clamp of the wire harness.
Figure 1 j0wa90184
Figure 3 j0wa90186
4. Remove the Tie Bar. (Figure 2)
(1) Remove the screws (x4). 6. Remove the Box Holder. (Figure 4)
(2) Remove the Tie Bar. (1) Remove the screws (x4).
(2) Remove the Box Holder.

4-79
REP 18.3.1 (ISC) BP PWB

Removal
WARNING
CAUTION
CAUTION
Do not get yourself hurt by a soldered part on the back of the PWB.
NOTE: Do not replace the BP PWB, MCU PWB and NVM PWB at the same time because they contain
information such as Billing.
Figure 4 j0wa90187 1. Disconnect all cables connected to the Control section on the right of the machine.
2. Pull out the Control Unit. (Figure 1)
7. Remove the HVPS (Deve/BCR). (Figure 5)
(1) Loosen the Thumbscrews (x3).
(2) Open the handle.
(3) Hold onto the handle and pull out the Control Unit.
(3) Pull out and remove the HVPS (Deve/BCR).
Figure 1 j0wa41801
Figure 5 j0wa41815
3. Remove the MD PWB. (REP 18.3.3)
Replacement 4. Remove the MCU PWB. (REP 18.3.2)
1. To install, carry out the removal steps in reverse order. 5. Remove the ESS Cover. (PL 18.3)
6. Release the wire harness from the clamps (x3). (Figure 2)
7. Open the PWB Chassis Unit. (Figure 3) 9. Push in the protrusions (x2) to disconnect the connector. (Figure 5)
(2) Open the PWB Chassis Unit.
Figure 5 j0wa41803
10. Remove the BP PWB. (Figure 6)

Figure 3 j0wa40302
8. Remove the Connector Cover. (Figure 4) (2) Remove the screws (x3).
(1) Remove the screw. (3) Remove the BP PWB.
(2) Remove the Connector Cover.

4-81
REP 18.3.2 (SCC) (ISC) MCU PWB

Removal
WARNING
CAUTION
CAUTION
Figure 6 j0wa41804
NOTE: Do not replace the MCU PWB, BP PWB and NVM PWB at the same time because they contain
information such as Billing.
Replacement
1. When replacing the BP PWB, remove the EEP ROM from the old BP PWB and install it onto the 1. Remove the Rear Upper Cover. (PL 19.3)
new one. (Figure 7) 2. Remove the Rear Lower Cover. (REP 19.3.1)
3. Remove the MD PWB. (REP 18.3.3)
4. Disconnect the connectors (x8) and the Flat Cables (x4). (Figure 1)
Figure 7 j0wa41805
Figure 1 j0wa41808
5. Remove the MCU PWB. (Figure 2)

(2) Remove the MCU PWB.
REP 18.3.3 (SCC) MD PWB
Removal
WARNING
CAUTION
CAUTION
1. Remove the Rear Upper Cover. (PL 19.3)
3. Disconnect the connectors (x13). (Figure 1)
Figure 2 j0wa41809
Replacement (2) Disconnect the connectors (x13).
1. When replacing the MCU PWB, remove the EEP ROM from the old MCU PWB and install it onto the
new one. (Figure 3)
Figure 1 j0wa41806
4. Remove the MD PWB. (Figure 2)

Figure 3 j0wa41810
2. To install, carry out the removal steps in reverse order. (2) Remove the MD PWB.

4-83
Figure 2 j0wa41807
Replacement
REP 19.2.1 Top Cover Assembly
Removal
WARNING

• Drum (Y, M, C, K) (REP 8.1.1)
• IBT Belt Cleaner Assembly (REP 6.1.1) Figure 2 j0wa40501
2. Remove the Drum Cover. (Figure 1) 5. Remove the Front Left Cover. (Figure 3)
(1) Remove the screws (x2). (1) Remove the screw.
(2) Open the Drum Cover. (2) Remove the Front Left Cover.
Figure 3 j0wa41901
Figure 1 j0wa40500
6. Remove the Paper Weight. (Figure 4)
Version 1.1 2008/09 19 Cover

4-85
19 Cover 4-86 Version 1.1
REP 19.3.1 Rear Lower Cover

Removal
WARNING
• Filter Cover (PL 19.2)
• Rear Upper Cover (PL 19.3)
• MCU Cover (PL 19.3)
• EPSV Cover (PL 19.3)
Figure 4 j0wa41900 (2) Disconnect the connector.
7. Remove the Top Cover Assembly. (Figure 5)

(2) Remove the Top Cover Assembly.
Figure 1 j0wa41903
3. Remove the Rear Lower Cover. (Figure 2)

Figure 5 j0wa41902 (2) Remove the Rear Lower Cover.
Replacement
Figure 2 j0wa41904
Replacement
Version 1.1 2008/09 19 Cover

4-87
19 Cover 4-88 Version 1.1
REP 20.1.1 IIT I/F PWB
Removal
WARNING
CAUTION
1. Disconnect the IIT/IOT Cables (x3) at the IOT side. (Figure 1)
(1) Remove the Knurling Screw.
(2) Remove the clamp of the DC Cable.
(3) Disconnect the cables (x3).
Figure 2 j0wa40131
6. Remove the Frame Assembly. (Figure 3)

(2) Remove the Frame Assembly.
Figure 1 j0wa40130
2. Open the Front Cover.

• Font Left Cover (PL 19.2)
• Front Cover (PL 20.1)
Figure 3 j0wa40132
• Rear Upper Cover (PL 19.3)
4. Remove the following parts at the IOT side: 7. Disconnect the connector. (Figure 4)
• IIT Rear Cover (PL 20.1) (1) Disconnect the connector.
• IIT Left Cover (PL 20.1) (2) Remove the Stud Screws (x2).
• IIT Right Cover (PL 20.1) (3) Remove the screw.
5. Remove the Top Plate. (Figure 2)
(2) Move the Top Plate towards the rear and remove it.
Version 1.1 2008/09 20 IIT (UD)

4-89
20 IIT (UD) 4-90 Version 1.1
REP 20.3.1 Platen Glass

Removal
WARNING
1. Open the DADF.
2. Remove the Platen Glass. (Figure 1)
(2) Remove the Right Side Plate.
(3) Remove the Platen Glass.
Figure 4 j0wa40133
8. Remove the IIT I/F PWB. (Figure 5)

(3) Remove the IIT I/F PWB.
Figure 1 j0sr41802
Replacement
NOTE: Push the Platen Glass in the direction of arrow A and the Right Side Plate in the direction of arrow
B.
(Figure 2)
Figure 5 j0wa40134
Replacement
REP 20.4.1 CCD Lens Assembly
Removal
NOTE: Light axis correction using UI Diag is required after replacing the parts. After replacement, always
check the light axis and perform the light axis correction adjustment where necessary. (The correction
steps are described in this procedure.)
WARNING
• Platen Glass (REP 20.3.1)
• Lens Cover (PL 51.4)
2. Remove the APS Sensor. (Figure 1)
(1) Remove the screw (round).
Figure 2 j0sr41803
(2) Release the harness from the clamp.
(3) Remove the APS Sensor.
Figure 1 j0sr41809
3. Disconnect the CCD Flat Cable. (Figure 2)
Version 1.1 2008/09 20 IIT (UD)

4-91
NOTE: In the following steps, it is best to work in a condition in which outside light is minimized. If
the servicing site is located directly below the fluorescent light, perform the servicing with the DADF
somewhat closed to shut out the outside light.
10. Enter UI Diag.

11. Enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical Axis Correction).
12. Select [Optical Axis Correction].
13. Follow the instructions shown on the screen. Open the Platen and press the [Start] button.
The Lamp Carriage moves and the lamp irradiates.
14. Check the following items on the UI screen.
Table 1
Optical Axis Correction
Optical Axis Correction Judgement NG

Front Nut Correction Angle -: Left rotation -90
Figure 2 j0wa40101
Rear Nut Correction Angle +: Right rotation -555
4. Replace the CCD Lens Assembly. (Figure 3)
NOTE: When removing the CCD Lens Assembly, never remove the screws (x2) of the jig pin. Optical Axis Correction Judgement: Displays OK/NG. If OK appears, the operation is complete. If
NG appears, correction is needed. Front/Rear Nut Correction Angle: Shows a combination of ± with
(1) Remove the screws & washers (x4). a numeral.
(2) Replace the CCD Lens Assembly. • Front Nut refers to the nuts at the front of the CCD Lens Assembly.
(3) Secure the CCD Lens Assembly by using the screws (x4). • Rear Nut refers to the nuts at the rear of the CCD Lens Assembly.
• +: Refers to right rotation.
• -: Refers to left rotation.
• Numeral: Refers to the angle. (Unit: degrees)
Using the content of the above table as an example:
The Front Nut must be rotated 90° to the left.
The Rear Nut must be rotated 555° to the left.
NOTE: If the value is an abnormal number such as 990, clean the Platen Glass and the mirror, etc.
and start again. This may be due to the light path being blocked.
15. Carry out the steps above using the information on the UI screen.
16. Rotate the nut. (Figure 4)
Figure 3 j0wa40102
5. Connect the CCD Flat Cable.

6. Install the APS Sensor and Lens Cover.
7. Install the Platen Glass. (No need to install the guide for holding the glass.)
8. Make a copy onto A3 size paper using the Test Chart, and check both Lead and Tail sides.
9. Reinstall the removed parts if no problems are found.
If any problems are found in images (especially alignment), go to Step 10.
NOTE: As it is difficult to control the rotation amount, it is recommended to draw a line on a strip of REP 20.5.1 Front/Rear Carriage Cable
paper and tape it to the tip of the Box Driver to make a mark as shown in the figure below.
Removal
WARNING
CAUTION
The burr at the edge of the IIT Frame might cause injury. Be very careful when disconnect the Carriage.
NOTE: The front and rear coatings of the Carriage Cable are different.
Front: Black
Rear: Silver
NOTE: Only the replacement procedures for the Rear Carriage Cable is described here. The
replacement procedures for the Front Carriage Cable is the same as for the Rear Carriage Cable.
NOTE: The Carriage Cables must be replaced one by one. Never remove both front and rear cables at
the same time.
Figure 4 j0sr41812
1. Open the DADF.
17. After the adjustment, enter IIT Calibration (White Reference Adjustment, CCD Calibration, Optical 2. Remove the following parts:
Axis Correction) and perform the Optical Axis Correction again. • Platen Glass (REP 20.3.1)
18. Repeat Steps 10 to 17 until the judgment displays "OK". • MCW Control Panel Assembly (REP 1.3.1)
NOTE: If the result is OK, the operation can be completed even if the number of rotations is still • IIT Left Cover (PL 51.2)
displayed. 3. Remove the DADF Platen Glass. (Figure 1)
19. Reinstall all removed parts.
(2) Remove the Front Support.
(3) Remove the DADF Platen Glass.
When installing, place it such that the white tape is at the rear.
Figure 1 j0sr41813
Version 1.1 2008/09 20 IIT (UD)

4-93
4. Unfasten the Full Rate Carriage from the Carriage Cable. (Figure 2)
Figure 4 j0wa40112
2. Wind the Carriage Cable at the spring end around the pulley for 1.5 rounds. (Figure 5)
Figure 2 j0sr41814 (1) Wind the cable 1.5 rounds.

(2) Fix the cable at the spring end on the Frame with tape.
5. Remove the Carriage Cable. (Figure 3)
(1) Remove the spring from the Frame.
(2) Detach the cable from the spring.
Figure 5 j0sr41817
3. Wind the Carriage Cable at the ball end around the pulley for 2 rounds. (Figure 6)
(1) Wind the cable 2 rounds.
Figure 3 j0sr41815
(2) Fix the cable wound on the pulley with tape to prevent it from getting loose.
Replacement
1. Insert the ball of the Carriage Cable into the groove of the pulley. (Figure 4)
NOTE:The figure below shows the number of rounds made by Carriage Cable at the front and rear. 5. Install the spring end of the Carriage Cable. (Figure 9)
(Figure 7) (1) Peel off the tape that secures the cable.
(2) Hang the cable on the pulley.
(3) Hang it on the pulley at the Rear of Half Rate Carriage.
(4) Hang the spring on the Cable and attach it to the Frame.
Figure 7 j0sr41819
4. Install the ball end of the Carriage Cable. (Figure 8)

(1) Hang the cable on the larger pulley of the Half Rate Carriage.
(2) Hang the ball on the notch of the Frame.
Figure 9 j0sr41821
Version 1.1 2008/09 20 IIT (UD)

4-95
6. Affix the cable to the Full Rate Carriage. (Figure 10) REP 20.5.2 (SCC) Carriage Motor
(1) Peel off the tape.
(3) Affix the cable to the Full Rate Carriage.
Removal
WARNING
• DADF (REP 51.1.1)
• IIT Right Cover (PL 51.2)
• IIT Rear Cover (PL 51.2)
• IIT Rear/Top Cover Assembly (PL 51.2)
2. Remove the Carriage Motor. (Figure 1)
(5) Remove the Carriage Motor.
Figure 10 j0sr41822
7. Adjust the position of Full Rate/Half Rate Carriages. (ADJ 1.6.1)

8. Restore the DADF Platen Glass removed in Step 3 to its original position.
9. Restore the IIT Left Cover to its original position. (Figure 11)
NOTE: When installing the cable to the IIT Left Cover, ensure that the marks are aligned as shown
in the figure.
Figure 1 j0wa40103
Replacement
NOTE: When installing the Carriage Motor, do not forget to attach the belt.
2. After installing the Carriage Motor, move the Full Rate Carriage back and forth and check that it is
moving smoothly.
Figure 11 j0sr41834
10. Restore the MCW Control Panel Assembly to its original position.
11. Restore the Platen Glass to its original position.
REP 20.6.1 (SCC) Exposure Lamp REP 20.6.2 (SCC) Lamp Wire Harness
Removal Removal
WARNING WARNING
1. Open the DADF.
NOTE: Do not touch the glass surface of the Exposure Lamp with your bare hands. If you happen to
touch it, wipe it clean by using a dry cloth. 2. Remove the following parts:
• CCD Lens Assembly (REP 20.4.1)
1. Open the DADF.
• PWB Cover (PL 51.7)
3. Disconnect the Lamp Wire Harness. (Figure 1)
3. Move the Full Rate Carriage to the notch on the Frame.
4. Remove the Exposure Lamp. (Figure 1)
(2) Disconnect the Lamp Wire Harness.
(3) Remove the Exposure Lamp.
Figure 1 j0wa40104
Figure 1 j0sr41824 4. Release the Lamp Wire Harness from the hooks. (Figure 2)
(1) Release the Lamp Wire Harness from the hooks (x2).
Replacement (2) Pull out the Lamp Wire Harness from the hole on the Frame.
Version 1.1 2008/09 20 IIT (UD)

4-97
Figure 2 j0wa40105 Figure 4 j0sr41828
5. Remove the Full Rate Carriage. (Figure 3) 7. Remove the Lamp Wire Harness from the Full Rate Carriage. (Figure 5)
(1) Remove the screws (x2). (1) Disconnect the connector.
(2) Remove the Full Rate Carriage. (2) Remove the Lamp Wire Harness.
6. Remove the guide. (Figure 4) Replacement

(1) Turn the Full Rate Carriage upside down. 1. To install, carry out the removal steps in reverse order taking note of the following:
NOTE: After installing the Full Rate Carriage, perform the Full Rate/Half Rate Carriages position
adjustment. (ADJ 1.6.1)
When installing the Lamp Wire Harness, ensure that the marks are aligned as shown in the figure.
(Figure 6)
REP 20.7.1 (SCC) IIT/IPS PWB
Removal
WARNING
CAUTION
1. Disconnect the cable that is connected to the IIT/IPS PWB from the Control Unit.
2. Disconnect the cable that is connected to the IIT/IPS PWB from the DADF.
Figure 6 j0sr41830 3. Open the DADF.
5. Remove the Lens Cover. (PL 51.4)
6. Remove the PWB Cover. (PL 51.7)
7. Remove the IIT/IPS PWB Assembly. (Figure 1)
(4) Remove the Lock Screws (x4).
(6) Remove the IIT/IPS PWB Assembly.
Version 1.1 2008/09 20 IIT (UD)

4-99
Figure 1 j0sr41831
Replacement
1. When the PWB is replaced, remove the EEP ROM from the old PWB and install it onto the new one.
(Figure 4)
Figure 2 j0wa40111
2. To install, carry out the removed steps in reverse order.

REP 35.1.1 (SCC) Control Unit
Removal
WARNING
CAUTION
CAUTION
Figure 1 j0wa41801
NOTE: Do not replace the MCU PWB, BP PWB, and NVM MF PWB on the ESS PWB at the same time
because they contain information such as Billing.
3. Replace the NVM PWB. (Figure 2)
NOTE: When replacing the NVM PWB, make sure to perform "Clear User Area" to output the address list
and check that it is cleared before proceeding.
How to Backup:
• Request for the customer to perform backup using CWIS or Easy Admin.
How to Clear User Area:
• Enter the UI Diag and execute [System Settings] tab → [Common Service Settings] →
[Maintenance / Diagnostics...] → [Initialize NVM] → [Sys-USER] → [Start].
NOTE: When installing the NVM PWB, perform "Clear User Area", output the all addresses in the
address list, and check that there is no user data.
2. Pull out the Control Unit. (Figure 1)
(1) Loosen the Thumbscrews (x3).
(2) Open the handle.
(3) Hold onto the handle and pull out the Control Unit.
Figure 2 j0wa41811
4. If there are any extension options on the ESS PWB, make sure to move all of them to the new ESS
PWB.
5. Restore the machine to its original state.
6. Plug in the power plug and turn ON the power switch.
7. Fault Code [124-324: Billing Mismatch] will appear.
8. Enter UI Diag "Machine ID / Billing Data".
9. Follow the steps in "Machine ID / Billing Data" to match the Billing.
10. Enter DC131 "NVM Read/Write" and enter all the NVM values described in the NVM List that comes
with the machine
Version 1.1 2008/09 35 ESS

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35 ESS 4-102 Version 1.1
REP 51.1.1 DADF
Removal
WARNING
CAUTION
The DADF is heavy (*kg). Take care when lifting the DADF.
1. Loosen the screws (x2) and disconnect the connector. (Figure 1)
Figure 2 j0sr42002
Replacement
1. When installing the DADF, push it to the front and secure it. (Figure 3)
Figure 1 j0wa45100
2. Remove the DADF. (Figure 2)

(1) Remove the Knob Screws (x2).
(2) Remove the DADF.
Figure 3 j0sr42003
2. Perform the DADF Original Detection Correction when replacing the DADF. (Refer to "ADJ 51.1.x
DADF Original Detection Correction")
Version 1.1 2008/09 51 DADF

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51 DADF 4-104 Version 1.1
REP 51.1.2 DADF Platen Cushion

Removal
WARNING
NOTE: The DADF Platen Cushion is pasted on with fasteners.
1. Peel off the DADF Platen Cushion. (Figure 1)
Figure 2 j0sr42005
Figure 1 j0wa45110
Replacement
1. Paste on the DADF Platen Cushion. (Figure 2)
(1) Place the DADF Platen Cushion on the Platen Glass.
(2) Set the gap between the Regi Guide and Platen Guide.
(3) Slowly lower the DADF and press it onto the DADF Platen Cushion.
REP 51.2.1 DADF Document Tray Unit
Removal
WARNING
1. Open the Top Cover.
(1) DADF Front Cover (PL 51.2)
(2) DADF Rear Cover (PL 51.2)
(1) Remove the clamp.
(2) Disconnect P/J760.
(3) Disconnect P/J759.
(5) Remove the Earth Wire.
(6) Remove the wire harness from the hooks (x2).
Figure 2 j0sr42007
Replacement
Figure 1 j0sr42006
4. Remove the DADF Document Tray Unit. (Figure 2)

(1) Remove the Tapping Screw.
(2) Remove the Tray Holder.
(3) Remove the Nylon Washer.
(5) Remove the DADF Document Tray Unit.
(6) Pull out the wire harness from the hole.

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REP 51.2.2 DADF Feeder Assembly

Removal
WARNING
1. Remove the DADF. (REP 51.1.1)
3. Remove the following covers.
• DADF Front Cover (PL 51.2)
• DADF Rear Cover (PL 51.2)
4. Remove the DADF Document Tray Unit. (REP 51.2.1)
5. Disconnect the DADF PWB connectors. (Figure 1)
(1) Disconnect the connectors (x6). Figure 2 j0ku42008
7. Remove the guide. (Figure 3)

Figure 1 j0sr42008
6. Remove the lever and the wire harness. (Figure 2)

(1) Loosen the Setscrew and remove the disk.
(2) Release the hook and remove the lever. Figure 3 j0sr42009
(3) Remove the screw (Gold).
(4) Remove the washer. 8. Remove the DADF Feeder Assembly. (Figure 4)
(5) Move the DADF Interlock Switch. (1) Remove the screw.
(6) Disconnect the connector. (2) Remove the Tapping Screws (x6).
(7) Disconnect the connector. (3) Release the Wire Harness from the hook.
(8) Remove the wire harness from the clamps (x3). (4) Remove the DADF Feeder Assembly.
(5) Remove the plunger.
(6) When installing: Align the boss with the boss aperture.
REP 51.3.1 DADF PWB
Removal
WARNING
1. Remove the DADF Rear Cover. (PL 51.2)
2. Disconnect the DADF PWB connectors. (Figure 1)
Figure 4 j0sr42014
Replacement
2. After a replacement, enter the Diag Mode and use "Initialize HFSI Counter" to clear the HFSI Figure 1 j0sr42010
counter.
• Chain Link: 955-806 3. Remove the DADF PWB. (Figure 2)
(3) Remove the Earth Wire.
(4) Remove the DADF PWB.

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REP 51.3.2 Left Counter Balance

Removal
WARNING
CAUTION
Left/Right Counter Balance is identified by panel pressure.
• Left Counter Balance: Panel pressure strong
• Right Counter Balance: Panel pressure weak
Figure 2 j0sr42011 • DADF Front Cover (PL 51.2)
Replacement 4. Remove the DADF Document Tray Unit. (REP 51.2.1)
1. To install, carry out the removal steps in reverse order. 5. Remove the DADF Feeder Assembly. (REP 51.2.2)
6. Remove the Left Counter Balance. (Figure 1)
(2) Remove the Left Counter Balance.
Figure 1 j0ku42012
Replacement
REP 51.3.3 Right Counter Balance
Removal
WARNING
CAUTION
Left/Right Counter Balance is identified by panel pressure.
• Left Counter Balance: Panel pressure strong
• Right Counter Balance: Panel pressure weak
2. Remove the DADF Rear Cover. (PL 51.2)
3. Remove the screws that secure the Right Counter Balance. (Figure 1)
(1) Check the scale position. Figure 2 j0ku42014
(2) Remove the screw to remove the Earth Wire.
(3) Remove the Tapping Screws (x4). Replacement
2. After the installation, check the DADF Lead-Skew Adjustment. (ADJ 51.1.2)
Figure 1 j0ku42013
4. Remove the Right Counter Balance. (Figure 2)

(1) Slide the Right Counter Balance in the direction of the arrow and remove it.
Precautions during Installation:
• A. Slot
• B. Boss
• C. Cutout

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REP 51.4.1 Retard Roll

Removal
WARNING
2. Open the chute.
3. Remove the Retard Roll Holder. (Figure 1)
(1) Remove the clip.
(2) Bend the boss in the direction of the arrow and remove the Retard Roll Holder.
Figure 2 j0ku42016
Replacement
counter.
• Chain Link: 955-806
Figure 1 j0ku42015
4. Remove the Retard Roll. (Figure 2)

(1) Remove the shaft.
(2) Remove the Retard Roll.
(3) Remove the Torque Limiter.
REP 51.6.1 Nudger Roll, Feed Roll
Removal
WARNING
2. Remove the Feed Upper Chute. (Figure 1)
(2) Remove the Feed Upper Chute.
Precautions during Installation:
• A. Boss
• B. Tab
Figure 2 j0wa45106
4. Rotate the gear shown in the figure clockwise and incline the Nudger Roll towards you. (Figure 3)
Figure 3 j0wa45107
5. Remove the Nudger Roll. (Figure 4)

Figure 1 j0ku42017 (1) Remove the KL-Clip.
(2) Pull out the shaft.
3. Remove the Feed Roll. (Figure 2) (3) Remove the Nudger Roll.
(2) Pull out the shaft.
(3) Remove the Feed Roll.

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REP 51.8.1 Regi Roll

Removal
WARNING
• DADF Front Cover (PL 51.2)
4. Remove the DADF Document Tray Unit. (REP 51.2.1)
5. Remove the DADF Feeder Assembly. (REP 51.2.2)
Figure 4 j0wa45108 6. Loosen the Belt Tension of the Regi Motor. (Figure 1)
Replacement (2) Loosen the screws (x2).
1. When installing the Nudger/Feed Roll Assembly, pay attention to the following. (Figure 5)
NOTE: When removing the Set Gate, take note that it may spring off and gotten lost if you get the
installation orientation wrong.
(1) Check that the gear teeth are engaged.

(2) Locations to attach the springs.
(3) After the installation, check that the Nudger/Feed Roll Assembly moves up and down
smoothly.
Figure 1 j0ku42021
7. Move the Motor Unit. (Figure 2)

(4) Remove the stud screw.
(5) Move the Motor Unit.
Figure 5 j0wa45109 (6) Remove the belt.
counter.
• Chain Link: 955-806
10. Remove the Sensor Holder. (Figure 4)
(2) Remove the Sensor Holder.
Figure 4 j0ku42024
11. Loosen the Belt Tension. (Figure 5)

Figure 2 j0ku42022 (1) Remove the spring.
(2) Loosen the screw.
8. Open the chute. (3) Loosen the Belt Tension.
9. Remove the Feed Guide. (Figure 3) (4) Remove the KL-Clip.
(1) Remove the screws (x2). (5) Remove the gear.
(2) Remove the Feed Guide.
Figure 5 j0ku42025
Figure 3 j0ku42023 12. Remove the Regi Roll. (Figure 6)

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(2) Remove the bearings (x2).
(3) Remove the Regi Roll.
Figure 6 j0ku42026
Replacement
1. When installing the Motor Unit, thread the wire harness as shown in Figure 7. (Figure 7)
Figure 7 j0wa45101
ADJ 1.6.1 Full/Half Rate Carriage Position Adjustment
Purpose
Adjust the position of the Full/Half Rate Carriage.
Adjustment
WARNING
After the "Communicating" lamp turns OFF, press the [Job Status] button to check that there are
no jobs in progress. Turn OFF the power and unplug the machine.
NOTE: Adjust the position of Full/Half Rate Carriage at the front and rear separately. Only the procedures
for the rear side is described here. The procedures for the front side is the same as for the rear side.
1. Open DADF or the Platen Cover.

3. Remove the Lens Cover Assembly. (PL 1.4) Figure 2 j0wa40115
4. Remove the jig pin from the Lens Assembly. (Figure 1)
6. Loosen the set screws (x2) that secure the pulley at the rear side. (Figure 3)
NOTE: When removing the jig pin, never remove the screws (x4) that secure the Lens Base.

(2) Remove the jig pins (x2).
Figure 3 j0wa40116
7. Position the Half Rate Carriage. (Figure 4)

(1) Move the Half Rate Carriage to the jig pin insertion position.
Figure 1 j0sr41850
(2) Set the jig pins (x2).
5. Check that the pulley at the front side is firmly secured. If the pulley is loose, tighten the set screws NOTE: Make sure the jig pins are aligned as shown in the figure.
(x2). (Figure 2)
(3) Tighten the screws (x2).

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8. Tighten one of the set screws (x2) (either side) that kept the pulley at the rear side loose. (Figure 5) 10. Tighten the set screw that kept the pulley at the rear side loose. (Figure 7)
9. Secure the cable to the Full Rate Carriage at the rear side. (Figure 6) 11. Manually move the Full Rate Carriage to ensure that it moves smoothly.
(1) Remove the screw. 12. Restore the Tool Pins to their original states.
(2) Set the Tool Pin that was placed at the rear side of the Half Rate Carriage to the front side of 13. Restore the Lens Cover Assembly to its original state.
the Full Rate Carriage.
(5) Set the Tool Pin that was placed at the front side of the Half Rate Carriage to the rear side of
the Full Rate Carriage.
(7) Tighten the affixed screws.
ADJ 1.6.2 IIT Lead Edge Registration ADJ 1.6.3 IIT Side Registration
Purpose Purpose
To adjust the IIT scan timing in the Slow Scan direction and to correct the copy position. To adjust the IIT scan timing in the Fast Scan direction and to correct the copy position.
CAUTION CAUTION
Avoid using this procedure when performing the adjustment of the Lead Edge Registration. This Avoid using this procedure when performing the adjustment of the Side Registration. This procedure
procedure should be performed only when the actual IIT Regi is not appropriate. This is because the IIT should be performed only when the actual IIT Regi is not appropriate. This is because the IIT Side
Lead Edge Registration affects the precision of the document size detection, etc. Registration affects the precision of the document size detection, etc.
NOTE: Before performing this procedure, make sure that the IOT Lead Edge Registration is appropriate. NOTE: Before performing this procedure, make sure that the IOT Lead Edge Registration is appropriate.
(Refer to ADJ 18.1.1 IOT Side/Lead Edge Registration.) (Refer to ADJ 18.1.1 IOT Side/Lead Edge Registration.)
Check Check
1. Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy 1. Load A3 paper into Tray 2.
mode: 2. Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy
• Copy Mode: Black mode:
• Paper Size: A3 • Copy Mode: Black
• Reduce/Enlarge: 100% • Paper Tray: Tray 2
• No. of copies: 2 • Reduce/Enlarge: 100%
2. Check that the distance between the lead edge of the 2nd copy and the reference line is 10.0mm • No. of copies: 2
±1.6mm or the same as the dimension on the Test Chart. (Figure 1) 3. Check that the distance between the side edge of the 2nd copy is within specified value of 10.0mm
±2.1mm or the same as the dimension on the Test Chart. (Figure 1)
Figure 1 j0mf40954
Figure 1 j0mf40955
3. If the value is not within the specified range, adjust it as follows:
Adjustment 4. If the value is not within the specified range, adjust it as follows:
1. Enter DC131[715-050]. Adjustment
2. Change the value. 1. Enter DC131[715-053].
• 1 increment: 0.034mm 2. Change the value.
• Increment of the value: The image moves to the Tail Edge. • 1 increment: 0.0846mm
• Decrement of the value: The image moves to the Lead Edge. • Increment of the value: The image moves to IN.

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• Decrement of the value: The image moves to OUT. ADJ 1.6.4 IIT Vertical/Horizontal Reduce/Enlarge
Purpose
To correct the horizontal (fast scan)/vertical (slow scan) Reduce/Enlarge ratio for a 100% copy.
CAUTION
Avoid performing this procedure. This procedure should only be performed when the actual IIT
magnification is not correct.
NOTE: Before performing this procedure, make sure that the IOT horizontal/vertical Reduce/Enlarge
ratios are correct.
Check
1. Place the Test Chart (499T283) on the Platen Glass correctly and make a copy in the following copy
mode:
• Copy Mode: Black
• Document Type: Text/Photo
• Paper: A3
• Reduce/Enlarge: 100%
• No. of copies: 2
2. Check the 2nd copy for the following:
NOTE: Refer to Figures 1 and 2 for this procedure.
(1) At Horizontal Reduce/Enlarge: (Figure 1)

Check that the distance between the two points is 200±1mm or the same as the dimension on
the Test Chart.
If the value is not within the specified range, adjust it as follows:
(2) At Vertical Reduce/Enlarge: (Figure 2)
Check that the distance between the two points is 300±1.5mm or the same as the dimension
on the Test Chart.
If the value is not within the specified range, adjust it as follows:
(Figure 1)
• Decrement of the value: Reduction direction
Example of a Vertical Reduce/Enlarge ratio Adjustment
NOTE: This adjustment may cause the following secondary problems:

• RGB does not overlap, causing a color shift.
1. Enter DC131[715-051].
2. Change the value.
• 1 increment: 0.1%
• Increment of the value: Enlargement direction
• Decrement of the value: Reduction direction
Figure 1 j0mf40956
(Figure 2)
Figure 2 j0mf40957
Adjustment
Horizontal Reduce/Enlarge Adjustment
NOTE: This adjustment may cause the following secondary problems:

• Deterioration of resolution because of the ASIC digital correction.
1. Enter DC131[715-702].
2. Change the value.
• 1 increment: 0.1%
• Increment of the value: Enlargement direction

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ADJ 1.6.5 DADF Original Detection Correction (Size Detection • This operation cannot be terminated (or aborted) halfway through the process and has to be
completed from start to finish regardless of any abnormalities that occur.
Auto-Correction) • In cases where more than 4 originals are loaded in the DADF, this operation will not feed the
Purpose originals that are fed after the fourth sheet.
To automatically adjust the original size during DADF scan to the desired original size. NOTE: If it is still NG after the adjustment, repeat the procedure.
Proceed with this adjustment only after the following operations/events.
• The DADF Assy is replaced.

• An abnormality is detected after replacing the Regi Roll, Feed Roll and Retard Roll.
• A size detection error occurs.
Overview
Using the DADF, continuously scan 3 originals. The NVM Data is automatically corrected based on the
comparison between the Slow Scan Length and the reference value detected by the DADF. The NVM
Data that is corrected is "Size Correction Value for Slow Scan Originals in Non CVT Mode" (Chain Link
No. 710-552).
Scanned originals differ according to the market as follows:
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm ± 0.7mm))

XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm ± 0.7mm))
Adjustment
1. Enter UI Diag "ADF Independent Operation (Size Detection Auto Adjust)".
2. Set 3 documents to be transported in the DADF.
* The size of the fed original differs according to the market.
FX, XE/AP: A4 LEF (Slow scan length accuracy (210.0mm ± 0.7mm))
XC: 8.5"x11" LEF (Slow scan length accuracy (215.9mm ± 0.7mm))
3. When the [Start] button is pressed, the DADF starts pulling in the document and the correction value
is calculated. At this point, the message "In progress" appears.
4. The applicable NVM Data will then be updated. After the operation, the UI screen will be displayed.
However, if this operation results in an NG, the NVM will not be updated and a message indicating
that an NG has occurred will be displayed.
5. The operation ends when the [Stop] button is pressed.
Status Confirmation Specifications
You may check the following status by using NVM Read after operations.
Table 1
Chain-Link Display Data Name Reference
710-552 Size Correction Value for Setting Range=144 to 256
Slow Scan Originals in (equivalent to ±56 increments [±10mm] ← 0.18mm/increment)
Non CVT Mode Initial Value: 200 (However, there is an adjusted value set
against the initial value when shipped.)
<Image Quality Restrictions>

ADJ 18.1.1 IOT Lead Edge/Side Edge Registration ADJ 18.1.2 Edge Erase Value Adjustment
Purpose Purpose
To print the built-in adjustment test pattern, perform measurements at the specified positions and perform To correct both (Rear/Front) sides and Lead Edge erase values of the image.
adjustments to obtain the correct positions.
NOTE: The IOT Lead Edge/Side Edge Registration must be adjusted.
NOTE: For the independent IIT Regi Adjustment, refer to "DC945 IIT Calibration - Optical Axis
Correction". For the IIT/ADF Skew Adjustment, refer to the IIT/ADF Adjustment Procedures, respectively. Purpose
1. Enter the Diag Mode, then perform "DC131 NVM Read / Write".
Adjustment 2. Specify a Tray loaded with paper. Make a black copy without using any originals and leaving the
1. Enter DC129. Platen Cover open.
Switch to the CE mode and select [System Registration Adjustment] by the following steps. 3. Check that the margins are 4mm at the side and 2mm at both Lead and Tail Edges.
(1) Hold down the [0] button for 5 seconds, then press the [Start] button to switch to CE mode. Adjustment
(2) Enter the password "6.7.8.9" and select [Confirm].
1. Enter the Diag Mode, then perform "DC131 NVM Read/Write".
(3) Press the [Log In / Out] button on the Control Panel.
2. Adjust the following NVMs such that the measured value is 4mm at the top, and 2mm at both sides
(4) Select the “System Settings” tab on the Touch Panel. and Tail Edge.
(5) Select [Maintenance / Diagnostics...]. If the setting value is increased, the erase value increases.
(6) Select [Registration].
(7) Select [System Registration Adjustment]. Table 1 NVM List
2. Select [Start] on the DC129 screen. Chain
(1) Specify the no. of sheets to be printed and select [Print]. Link Name Min Initial Max Step
(2) Select the Output Color and Paper Supply, then select [Adjust].
749-341 SIDE NORMAL ERASE ADJUSTMENT 40 40 255 0.1mm increments
(3) Perform measurements on the printout at the specified positions.
749-340 TOP NORMAL ERASE ADJUSTMENT 20 20 255 0.1mm increments
Lines can be found 10mm from the paper edge for the Lead Regi, and with the LE at the top,
8.5mm from the left edge for the Side Regi. Those are the correct positions, so you should 749-342 END NORMAL ERASE SIDE REGI ADJUSTMENT 20 1 255 0.1mm increments
align towards them.
3. After adjustment, make another black copy without using any originals and leaving the Platen Cover
Lead Regi Direction: U indicates narrowing margin, D indicates widening margin. open.
Side Regi Direction: U indicates widening margin, D indicates narrowing margin. 4. Adjust until the margins are 4mm at both sides and 2mm at both Lead and Tail Edges.
< Adjustment amount per step >

Lead Regi Adjustment Step: 0.100mm/step
Side Regi Adjustment Step: 0.106mm/step
(4) Use the buttons to set an adjustment value then select [Adjust] once.
(5) The screen will display "Diagnostic routine completed.".
NOTE: Be careful because the adjustment amount would have doubled if you had selected
[Adjust] again.
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18 ELECTRICAL 4-122 Version 1.1
ADJ 18.2.3 Things to take note when replacing Important

Information Stored Components (ISC)
Purpose
After installation, any data that the customer has registered are very important. To lose or leak the data
would be an unforgivable offence. To gain the trust of customers, it is essential for CE to be
knowledgeable about the name of components that store these data. The CE must also have full
understanding on how to handle these components when replacing them.
Purpose
This product stores important data in the following components. Perform the operation according to the
following procedures.
NOTE: •
Japan) Collect/discard components according to the FTO (2-027) that is common to all models.
• IBG) Collect/discard components according to the separately pre-determined procedures.
Table 1
Component
Name Stored Information Pre-replacement operation Post-replacement operation
1 HDD 1. Remaining data (the data left behind) • Procedures before servicing • Handling of replaced HDD
• Digital data saved in the Mailboxes (*) To restore the settings later, print the reports and back Before you bring back the HDD, always notify the
• Fax polling reserved document data (*) up the data by using tools. customer. Explain that the removed HDD will be sent to
• Unsent Fax/Scan document data (*) Also, check that the Job in Memory lamp on the panel is an FX Recycling Station where it will either undergo the
off. If the lamp is on, the stored document data (data with "Overwriting Process" or the "Destruction Process" in
• Unprinted Copy/Fax Receive/Print document data
(*) listed to the left) are erased when the component is order to prevent security problems from occurring.
(*)
replaced. Ask for the customer's agreement to proceed. If the customer would like to personally confirm that the
• Data stored in the SMB folder
removed HDD is destroyed, destroy the HDD on the spot
• Font (charges applies).
• Form • Procedures after servicing
• Logo Restore data using the tools.
• Secure Print (*) Perform settings according to the reports.
• Sample Print (*)
• Delay Print (*)
• Job template
• Instructions
• Job log (stored in the HDD)
• Debug log
• Recipient data in the expanded address book
• Image log
• Audit log (stored in the HDD)
• User information (when the machine is set to store
the user information in the HDD in the Network
Authentication mode and when in the XSA mode)
• Account ID (Network Authentication mode and XSA
mode)
• JBA data operation log (stored in the HDD)
2. Deleted data (data that has been deleted but still
physically remain in the HDD. Usually, this is difficult to
recover.)
• Temporarily saved image data for Copy/Print/Fax
output.
• Temporarily saved scan image data for extraction
from the client PC.
• Temporarily saved inputs from the network
3. HDD spool data
• Data that is deleted after it is taken out from a
Mailbox.
• Image data that is deleted after Secure Print/
Sample Print/Delay Print has been completed

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Table 1
Component
Name Stored Information Pre-replacement operation Post-replacement operation
2 ESS PWB User-settable parameters (IP address) • Procedures before servicing • Handling of replaced ESS PWB
• Mailbox data To restore the settings later, print the reports and back Always initialize the PWB before bringing it back. Inform
• Speed dials up the data by using tools. the customer that even if it cannot be initialized at the
• Group dial data • Delete data customer's machine, it will be done in the FX Recycling
• Speed dial classification data If the ESS PWB hardware is operating normally, perform Station, so there will be no security problems.
• Comments (or FAX Service) a special boot (Initialize NVM: Turn ON the power while • Procedures after servicing
• Job memory holding down "3" + "STOP" + "Power Saver") to delete Restore data using the tools.
data. Restore settings according to the reports.
• Job log
• Total deletion
• Error log (Fault History, Counters)
Execute "Delete All Data" in the KO mode. This also
• DV log/Auditron settings/PV total data/JBA operation log
initializes the HDD/FMO PWB, etc. other than the NVM.
ADJ 18.2.4 Firmware Version Update
Purpose <Firmware Download>
This procedure is performed to update the machine firmware (ESS, IISS, DADF, FCB, G3B/G4B), or
when reinstallation of the machine firmware is required due to failure of some sort. 1. Select a compressed file (download data) that is compatible with the printer specifications from the
URL of the TSC, and download it into the desired folder on the PC.
NOTE: Firmware update for Fax Card 2. Decompress the downloaded compressed file (download data).
1. When the firmware of the Fax Card is updated, the Activity Report that is stored in the Fax Card will
be initialized.
• Before performing the update, print out the Activity Report in advance. After performing the <PJL method (Port 9100: Network)>
update, pass the Activity Report to the customer.
2. When the firmware of the Fax Card is updated, the timer that is stored in the Fax Card will be 1. Connect the PC to the printer with the LAN cable (Cross).
initialized and it will become unable to gather the billing data (machines with EP-DX). 2. Turn the power of the PC and the printer ON. Check that the IP Address/Subnet Mask are already
• For machines with EP-DX, run the "Updated EP-DX Data" after performing the update. input so that they can communicate with each other.
(For the details, refer to FTI3-422 that is common for all machines.) NOTE: For IOT port settings, check that the SNMP and Port 9100 are enabled and the UDP of the
SMP is running. (Start the CentreWare Internet Services. Select [Properties], [Connectivity] and
<Obtaining the Firmware>
[Port Settings] in this order and insert check mark at the UDP of SNMP.)
Download the Firmware Version Update Tool (FXDLMgr.exe) and the machine Firmware from the NOTE: Check that the output destination of the default printer driver at the PC becomes LPT1.
following location when upgrading the machine Firmware.
3. Click to run the Firmware Version Update Tool (FWDLMgr.exe).
URL:http// download.tsc.ksp.fujixerox.co.jp 4. Select [Agree] on the Firmware Version Update Tool (License Agreement).
5. Select the Machine Model from the pull down menu of the Machine Model column on the selection
NOTE: Downloading both software from the web site may take some time (depending on the screen for machine models and files.
environment) because of the file size. Hence, download the software into the PC (PSW) in advance
6. Click the downloaded file from the Firmware column on the selection screen for machine models
before visiting the customer.
and files, and click [Next].
NOTE: Required installation environment Select detailed version to display each ROM version in the downloaded file.
• OS: Windows95/98/2000/NT4.0 (SP3.0 or later)/XP <PJL method (Port9100: Network)> 7. Select the connection method between the printer and the PC on the Communication Interface
OS: Windows2000 <DLD method (USB1.1)> DC models can only use USB1.1 selection screen, and select [Next]. (Servicing time: Approx. 15min)
• CPU: Pentium (100MHz) or higher NOTE: Check that the output destination of the default printer driver at the PC becomes LPT1.
• Memory: 32MB or higher
8. Press the Search button on the selection screen on the Printer/MF machine to search for devices
• Hard disk capacity available: 200MB or higher connected to this Network.
NOTE: Connection Cables The Scope of Search button is for searching in other networks.
• 499T7773: LAN Cable (Cross 1m) 9. The devices that can be specified on the selection screen for Printer/MF machines are displayed in
• 499T7776: USB Cable (2m) the Printer/MF machines column. Insert check marks into the checkboxes and select [Next].
10. The Firmware update status appears on the "Updating" screen.
NOTE: Precautions during installation
After completion, the results screen appears.
The downloaded data is a compressed file. Decompress the data before downloading them into the
11. Select the [Close] button on the results screen. (Firmware update complete.)
printer.
NOTE: After downloading ends, the IOT will automatically reboot.
Purpose
There are two ways to download the machine Firmware - the DLD method (USB1.1) and the PJL method
(Port9100: Network). <DLD method (USB1.1)>
When downloading by DLD method (USB1.1), it is necessary to change to the download mode. 1. Remove the USB Port cover for servicing.
Connect the PC to the printer with the USB cable. (Figure 1)
When downloading by PJL method (Port9100), no setting at the machine is required.

4-125
ADJ 18.2.5 Thin Line Correction Mode Adjustment

Purpose
The Thin Line Correction Mode is the mode for correcting the poor reproducibility of 600dpi/1200dpi thin
lines.
Because of the dispersion due to the difference in the machines, thin lines, especially slanted ones, tend
to break up.
When this happens, use the Thin Line Correction Mode to correct it.
NOTE: The Thin Line Correction Mode might cause defects to appear in images when in use.
1. Interference in the form of banding in ladder images
2. LPH streaks appearing in low humidity environment
Because of these reasons, keep the adjustment amount as low as possible.
Figure 1 j0wa40904
Purpose
2. Turn machine and the PC ON. Perform the Thin Line Correction by adjusting the following NVMs.
3. Set the printer to Download Mode.
1. 749-200 1200 Only Fine Line Correction - 0: OFF (also perform correction for 600dpi), 15: ON (only
(1) Turn the power of the printer ON while pressing down on the [Power Saver] button.
perform correction for 1200dpi)
(2) The progress bar will be displayed on the UI screen for approx. 10 seconds.
If the Thin Line Correction is also to be performed for 600dpi, use "0". The default value is 15.
(3) The UI screen will turn completely black for 7 seconds.
2. 749-202 Thin Line Correction Switch - 0: Thin Line Correction OFF, 1: Thin Line Correction ON.
(4) [Download Mode] is displayed on the screen and the system enters the download mode.
The default value is 0.
4. In case of USB1.1 connection, cancel the opening of "Add/Remove Hardware Wizard".
3. Thin Line Correction Amount Adjustment
5. Click to run the Firmware Version Update Tool (FWDLMgr.exe).
6. Select [Agree] on the Firmware Version Update Tool (License Agreement). Table 1
7. Select the Machine Model from the pull down menu of the Machine Model column on the selection
NVM Address Contents Initial Value Adjustment Range
screen for machine models and files.
8. Click the downloaded file from the Firmware column on the selection screen for machine models 749-204 Thin Line Correction Amount Y Color 200 140~200
and files, and click [Next]. 749-205 Thin Line Correction Amount M Color 200 140~200
Select detailed version to display each ROM version in the downloaded file.
749-206 Thin Line Correction Amount C Color 200 140~200
9. Select the connection method between the printer and the PC on the Communication Interface
selection screen, and select [Next]. 749-207 Thin Line Correction Amount K Color 200 140~200
(Servicing time: Approx. 15min)
The smaller the value, the more emphasis the thin line gets (amount of exposure is increased).
NOTE: Check that the output destination of the default printer driver at the PC becomes LPT1.
Amount of exposure is increased by: 30% for 140, 20% for 160, and 10% for 180. (Default value -
10. The devices that can be specified on the selection screen for Printer/MF machines are displayed in Adjustment value)/2 = amount of increased exposure in %.
the Printer/MF machines column. Insert check marks into the checkboxes and select [Next]. The recommended value is 160.
11. The Firmware update status appears on the "Updating" screen. 4. 752-006 Thin Line Correction ADC_Switch - 0: OFF, 1: ON.
After completion, the results screen appears. Although this is normally set as 0 (OFF) during use, if the highlight reproduction is overdone, set this
12. Select the [Close] button on the results screen. (Firmware update complete.) to 1 (ON).
The default value is 0.
NOTE: After downloading ends, the IOT restarts automatically.
ADJ 18.2.6 LPH Exposure Amount Fine Adjustment NOTE: As an overly large adjustment might cause jumps in gradation, make the adjustments as small as
possible.
Purpose The adjustment amount (%) is not = amount of change in density.
The LPH Exposure Amount Fine Adjustment is the process of adjusting the LPH exposure amount to
The actual exposure level includes a proces that converts the brightness of ADC Sensor Position to
correct the uneven density in the Axis Direction that arose due to various causes in the vicinity of the 100%.
Drum for each YMCK color individually.
Purpose
The LPH Exposure Amount Adjustment can be performed as negative correction within the range of 0 to 1. LPH Exposure Amount Fine Adjustment ON/OFF Switch Selector
-20 (%).
To enable the LPH Exposure Amount Fine Adjustment function, set the following NVM as ON.
Correction Area Table 2
NVM Names NVM Address Contents Initial Value Adjustment Range
Smile Correction Switch 749-201 0: OFF 0 0 or 1

1: ON
2. Selection of Correction Method

The LPH Exposure Amount Fine Adjustment can be done by:
(1) Correcting the density skew in the IN-OUT direction
(2) Selecting a pre-prepared pattern to perform the correction
(3) Using custom correction to manually correct the adjustment amount for each area
A combination of the various correction methods can be used. However, the correction cannot go
beyond the 0 to -20 (%) range.
(1) IN/OUT Density Correction
Corrects the IN-OUT density skew in the axis direction of the photoreceptor.
When there is density skew from the left to the right of the image, the adjustment amount to
Figure 1 j0wa41850 correct that has to be set for each color.
Setting Range is -20 to 20 (%)
Table 1
Table 3
A B C D E F G
NVM Names NVM Address Initial Value Adjustment Range
Distance from the left of image (mm) 0 52 103 154 206 257 308.9
In Out Tendency (IN/OUT correction) 749-228 Y 0 -20~20
As shown in the figure, the LPH zone is divided into 7 areas by setting 7 points - from A (leftmost edge) to 749-229 M 0 -20~20
G (rightmost edge).
749-230 C 0 -20~20
Adjustment is performed at each area to lower the LPH exposure amount until the density is even. 749-231 K 0 -20~20
*There are cases where point A or G will lie beyond the image zone. Furthermore, the 154mm mark is the *Although there is also an adjustment range at the positive side, it only involves reducing the
center of the image. brightness at the IN side or the OUT side and therefore will not have any correction that goes
above 100%.
(2) Pattern Selection Correction
If you have elected to perform correction based on Pattern Selection, select the Pattern 1~6
and Level 1~6 that is most suitable for the density correction from the following figure.

4-127
The selected Pattern and Level are reflected as LPH Brightness Correction by changing the The above 3 types of correction can be used in combination.
following NVMs. However, the total amount of exposure adjustment for these Smile Corrections are
As there are separate NVMs for each color, they can each be corrected independently. restricted to be within 0 to -20%.
[Sum of Correction 0~20%] = [IN-OUT Adjustment Amount %] + [Pattern Selection
Table 4 Adjustment Amount %] + [Custom Adjustment Amount %]
NVM Names NVM Address Initial Value Adjustment Range If the total from the 3 corrections add up to less than -20%, it will be uniformly limited to -
20%
Correction Pattern (Pattern Selection) 749-232 Y 1 1~6 If it is larger than 0%, then it will be uniformly limited to 0%.
749-233 M 1 1~6
749-234 C 1 1~6
749-235 K 1 1~6
Table 5
NVM Names NVM Address Initial Value Adjustment Range
Correction Level 749-236 Y 1 1~6

749-237 M 1 1~6
749-238 C 1 1~6
749-239 K 1 1~6
NOTE: Take note that "0" for Pattern means "Disabled" and "1" for Level means "No
correction".
(3) Custom Correction

If you have elected to perform density correction by custom correction, you must input the
required adjustment amount for the correction of every area into the NVM for each YMCK
color.
Be careful as only negative correction can be performed for density correction.
Table 6
Initial Value
NVM NVM Adjustment
Names Address Contents A B C D E F G Range
Custom 749-240~246 R/E (%) within Y 0 0 0 0 0 0 0 -20~20

Correction Pulse Width
749-247~253 M 0 0 0 0 0 0 0 -20~20
Value Variable Range
749-254~260 C 0 0 0 0 0 0 0 -20~20
749-261~267 K 0 0 0 0 0 0 0 -20~20
*The NVM Addresses correspond to ABCDEFG in an ascending order.

*Although there is also an adjustment range at the positive side, the brightness will saturate at
100%. The positive correction of up to the 100% range will only be applied when the exposure
amount has been corrected towards the negative side at IN-OUT Density Correction or Pattern
Selection Correction.
Reference:
ADJ 35.1.1 Software Update (Device UI Method) (DCC/APC3300G ADJ 35.2.1 Backup/Restore (Recovery)/Reproduce (DCC/
only) APC3300G only) (FX Only)
DCC/APC3300G only DCC/APC3300G only (FX Only)
Version 1.1 2008/09 35 ESS

4-129
35 ESS 4-130 Version 1.1
ADJ 51.1.1 DADF Height Adjustment
Purpose
To correct the feeding of the original by adjusting the height of the DADF.
Check
1. Check the gap between the DADF Platen Guide protrusions (x3) and the Platen Glass or DADF
Platen Glass. (Figure 1)
(1) The DADF Platen Guide protrusion at the Rear is touching the DADF Platen Glass.
(2) The DADF Platen Guide protrusions (x2) at the Front is touching the Platen Glass.
Figure 2 j0sr42051
NOTE: Ensure that the nut is securely tightened after adjustment.
Figure 1 j0sr42050
Adjustment
NOTE: DADF height adjustment is basically carried out using the Left Counter Balance. If adjustment
cannot be carried out with that, the Right Counter Balance is also used.
1. Loosen the nut of the Left/Right Counter Balance and turn the screw to adjust the height and
gradient of the DADF. (Figure 2)
• Turning the screw in direction A will cause the Front of the DADF to rise and the Rear to fall.
(Direction of arrow A)
• Turning the screw in direction B will cause the Front of the DADF to fall and the Rear to rise.
(Direction of arrow B)

4-131
ADJ 51.1.2 DADF Lead-Skew Adjustment

Purpose
To correct the feeding of the original by adjusting the position of the DADF. (DADF Lead-Skew,
Perpendicularity)
Check
1. Place the Test Chart (499T283) on the DADF.
2. Make a copy using the following settings in Copy mode.
• Color Mode: "Black"
• Paper Tray: "A3"
• Reduce/Enlarge: "100%"
• No. of copies: "3"
3. Check that the difference in the distance (A and B) between the side and the Edges in the 3 copies
is within 0±0.5mm. (Figure 1) Figure 2 j0sr42052
• The DADF moved in direction A. (Figure 3)
Figure 1 j0ku42054
Adjustment Figure 3 j0ku42044
1. Remove the DADF Rear Cover. (PL 51.2) • The DADF moved in direction B. (Figure 4)
2. Adjust the position of the DADF by moving the DADF in direction A or B. (Figure 2)
(2) Move the DADF in direction A or B.
(3) Tighten the screws (x5).
ADJ 51.1.3 DADF Side Registration
Purpose
To adjust the original to the proper position (Drum shaft direction) on the Platen.
NOTE: The following adjustments must be made before carrying out checking and adjustment.
• IOT Side Registration (ADJ 18.1.1)
• IIT Side Registration (ADJ 1.6.3)
• DADF Height Adjustment (ADJ 51.1.1)
• DADF Position Adjustment (ADJ 51.1.2)
NOTE: DADF Side Registration is adjusted using the NVM for every paper width.
Check
1. Place the Test Chart (499T283) such that there is no gap between the chart and the DADF Guide.
Figure 4 j0ku42043 2. Make a copy using the following settings in Copy mode. Take this copy as the original.
• 1 to 1 Sided mode
3. Reinstall the DADF Rear Cover.
4. After this adjustment, perform DADF Side Registration (ADJ 51.1.x) and DADF Lead Edge
Registration (ADJ 51.1.x). • Reduce/Enlarge: "100%"
• No. of copies: "2"
3. Mark the output copies 1 and 2 in the order of their output.
4. Make a Single Fold on the second copy. Check the fold line with the reference line on the Test
Chart. (Figure 1)
Figure 1 j0ku42048
5. Check that the fold line is within 2.0mm from the reference line. If the value is not specified, carry out
the following adjustment procedure.
6. Place the Test Chart (499T283) on the DADF facing down with the Test Chart fed from the lead
edge.
7. Make a copy using the following settings in Copy mode.

4-133
• 2 to 1 Sided mode 2. Enter the value to perform correction for each size in "NVM: 715-056 to 072".
• Paper Tray: "A3" 3. If it is not within the specified range in Check Step 5, change the NVM value.
• Reduce/Enlarge: "100%" • By increasing the NVM value, the image moves to the right.
• No. of copies: "2" (an increment of 1 in NVM=0.1mm)
8. Make a Single Fold on the second copy. Check the fold line with the reference line on the Test 4. Repeat Check Steps 1 to 5 and Adjustment Steps 1 to 3 until the measurement is within the
Chart. (Figure 2) specified range.
Side 2 Adjustment
1. After adjusting for 1 Sided copies, place Side 1 of the Test Chart face down and make copies using
the following settings to check the Side Registration for 2 Sided copies.
• Reduce/Enlarge: "100%"
• No. of copies: 2
• 2 Sided: 2 to 1 Sided
2. Check the Side Regi of the 2 copies with the above-mentioned items in "Check".
3. If adjustment is required, enter DC131 to perform correction for all sizes, and then adjust each
document size width using the following NVM.
Enter the value to perform correction for all sizes in "NVM: 711-274".
Figure 2 j0ku42048 Table 2 Side 2 of 2 Sided mode
9. Check that the fold line is within 2.0mm from the reference line. If the value is not specified, carry out NVM Document Width Document Size
the following adjustment procedure.
1 771-274 For all sizes For all sizes
Adjustment
2 715-057 139.7~148.0mm A5 SEF, 5.5x8.5" SEF
Side 1 Adjustment
3 715-059 182.0~194.0mm B5 SEF, 16K SEF
1. Enter DC131 to perform correction for all sizes. 4 715-061 203.2mm 8x10" SEF, 8x10.5" SEF
Enter the value to perform correction for all sizes in "NVM: 711-272". 5 715-063 210mm A4 SEF, A5 LEF
Table 1 Side 1 of 1 Sided or 2 Sided mode 6 715-065 214.9~215.9mm Letter SEF, Legal SEF, 5.5x8.5" LEF, 8.46x12.4" SEF, 8.5x13"
SEF
NVM Document Width Document Size
7 715-067 254.0~257.0mm B4 SEF, B5 LEF, 8x10" LEF
1 711-272 For all sizes For all sizes
8 715-069 266.7~267.0mm 16K LEF, 8K LEF, 8x10.5" LEF
2 715-056 139.7~148.0mm A5 SEF, 5.5x8.5" SEF
9 715-071 279.4mm Letter LEF, 11x15" SEF, 11x17" SEF
3 715-058 182.0~194.0mm B5 SEF, 16K SEF
10 715-073 297mm A4 LEF, A3 SEF
4 715-060 203.2mm 8x10" SEF, 8x10.5" SEF
5 715-062 210mm A4 SEF, A5 LEF
4. Enter the value to perform correction for each size in "NVM: 715-057 to 073".
6 715-064 214.9~215.9mm Letter SEF, Legal SEF, 5.5x8.5" LEF, 8.46x12.4" SEF, 8.5x13"
SEF
7 715-066 254.0~257.0mm B4 SEF, B5 LEF, 8x10" LEF
8 715-068 266.7~267.0mm 16K LEF, 8K LEF, 8x10.5" LEF
9 715-070 279.4mm Letter LEF, 11x15" SEF, 11x17" SEF
10 715-072 297mm A4 LEF, A3 SEF
Chapter 5 Parts List
5 Parts List
5.1 Introduction 8. XEROGRAPHIC
5.1.1 How to Use the Parts List...................................................................................... 3 PL 8.1 Xerographic (1/2) ................................................................................................ 32
5.1.2 Precautions ........................................................................................................... 3 PL 8.2 Xerographic (2/2) ................................................................................................ 33
5.1.3 Plate Composition ................................................................................................. 4
5.1.4 Terminology and Symbols..................................................................................... 4 9. TRAY1 FEEDRE/TRAY1
5.1.5 Using Parts Navigation.......................................................................................... 5 PL 9.1 Tray 1 Feeder/Tray 1 .......................................................................................... 34
PL 9.2 Tray 1.................................................................................................................. 35
5.2 Parts List PL 9.3 Tray 1 Feeder ..................................................................................................... 36
PL 9.4 Tray 1 Feeder Assembly (1/2) ............................................................................ 37
1. IIT PL 9.5 Tray 1 Feeder Assembly (2/2) ............................................................................ 38
PL 1.1 Platen/IIT Cover .................................................................................................. 7
PL 1.2 Control Panel, Platen Glass................................................................................ 8 10. TRAY MODULE (3T)
PL 1.3 MCW Control Panel ............................................................................................ 9 PL 10.1 Tray Module (3T) .............................................................................................. 39
PL 1.4 CCD Lens Assembly........................................................................................... 10 PL 10.2 Tray 2/3/4.......................................................................................................... 40
PL 1.5 Carriage Cable/Motor.......................................................................................... 11 PL 10.3 Tray 2 Feeder Assembly (1/2) .......................................................................... 41
PL 1.6 Full/Half Rate Carriage ....................................................................................... 12 PL 10.4 Tray 2 Feeder Assembly (2/2) .......................................................................... 42
PL 1.7 IIT/IPS PWB........................................................................................................ 13 PL 10.5 Tray 3 Feeder Assembly (1/2) .......................................................................... 43
PL 1.8 FCW (1/2) ........................................................................................................... 14 PL 10.6 Tray 3 Feeder Assembly (2/2) .......................................................................... 44
PL 1.9 FCW (2/2) ........................................................................................................... 15 PL 10.7 Tray 4 Feeder Assembly (1/2) .......................................................................... 45
PL 1.10 LCD Touch Panel.............................................................................................. 16 PL 10.8 Tray 4 Feeder Assembly (2/2) .......................................................................... 46
PL 1.11 IIT Heater/Wing Tray (Option)........................................................................... 17 PL 10.9 Electrical ........................................................................................................... 47
PL 10.10 Fax .................................................................................................................. 48
2. LPH PL 10.11 Roller............................................................................................................... 49
PL 2.1 LPH (1/2)............................................................................................................. 18 PL 10.12 L/H Cover Assembly ....................................................................................... 50
PL 2.2 LPH (2/2)............................................................................................................. 19 PL 10.13 Cover .............................................................................................................. 51
3. DRIVE 13. MSI
PL 3.1 Drive (1/3) ........................................................................................................... 20 PL 13.1 MSI (1/5) ........................................................................................................... 52
PL 3.2 Drive (2/3) ........................................................................................................... 21 PL 13.2 MSI (2/5) ........................................................................................................... 53
PL 3.3 Drive (3/3) ........................................................................................................... 22 PL 13.3 MSI (3/5) ........................................................................................................... 54
4. NOHAD PL 13.4 MSI (4/5) ........................................................................................................... 55
PL 4.1 NOHAD (1/2)....................................................................................................... 23 PL 13.5 MSI (5/5) ........................................................................................................... 56
PL 4.2 NOHAD (2/2)....................................................................................................... 24 14. L/H COVER
5. DEVELOPMENT PL 14.1 L/H Cover (1/2) ................................................................................................. 57
PL 14.2 L/H Cover (2/2) ................................................................................................. 58
PL 5.1 Development (1/2) .............................................................................................. 25
PL 14.3 L/H Cover Assembly (1/2)................................................................................. 59
PL 5.2 Development (2/2) .............................................................................................. 26
PL 14.4 L/H Cover Assembly (2/2)................................................................................. 60
6. TRANSFER PL 14.5 Duplex Assembly (1/2)...................................................................................... 61
PL 6.1 Transfer (1/2) ...................................................................................................... 27 PL 14.6 Duplex Assembly (2/2)...................................................................................... 62
PL 6.2 Transfer (2/2) ...................................................................................................... 28
PL 6.3 IBT Belt Unit (1/2) ............................................................................................... 29
15. REGISTRATION
PL 15.1 Registration (1/2) .............................................................................................. 63
PL 6.4 IBT Belt Unit (2/2) ............................................................................................... 30
PL 15.2 Registration (2/2) .............................................................................................. 64
7. FUSER
PL 7.1 Fuser................................................................................................................... 31
17. EXIT/OCT
PL 17.1 Exit 1/OCT,Exit 2 .............................................................................................. 65
Ver.1.2 09/2012
5-1
AP/DC-III C3300G Parts List
Parts List 09/2012 AP/DC-III C3300G
5-2 Ver.1.2
PL 17.2 Exit 1/OCT......................................................................................................... 66 99.6 Originals ................................................................................................................. 104

PL 17.3 Exit 2 (1/3)......................................................................................................... 67 99.7 Accessories Related .............................................................................................. 104
PL 17.4 Exit 2 (2/3)......................................................................................................... 68 99.8 Fax ......................................................................................................................... 105
PL 17.5 Exit 2 (3/3)......................................................................................................... 69 99.9 DMP/Network Functions Related ........................................................................... 105
PL 17.6 Side Tray Unit (1/2) (Option) ............................................................................. 70
PL 17.7 Side Tray Unit (2/2) (Option) ............................................................................. 71 5.3 Parts Navigation
5.3.1 Navi.1.1 (Full System)........................................................................................... 107
18. ELECTRICAL 5.3.2 Navi.2.1 (Processor 1of2) ..................................................................................... 107
PL 18.1 Electrical (1/2) ................................................................................................... 72 5.3.3 Navi.2.2 (Processor 2of2) ..................................................................................... 108
PL 18.2 Electrical (2/2) ................................................................................................... 73 5.3.4 Navi.2.3 (IIT) ......................................................................................................... 108
PL 18.3 PWB Chassis Unit............................................................................................. 74 5.3.5 Navi.2.4 (3TM) ...................................................................................................... 109
PL 18.4 Wire Harness .................................................................................................... 75 5.3.6 Navi.2.5 (IIT-UD) ................................................................................................... 109
PL 18.5 IOT/Tray Heater (Option) .................................................................................. 76
19. COVER
PL 19.1 Cover (1/3) ........................................................................................................ 77
PL 19.2 Cover (2/3) ........................................................................................................ 78
PL 19.3 Cover (3/3) ........................................................................................................ 79
20. IIT (UD) (FX)

PL 20.1 IIT (UD-IOT) ...................................................................................................... 80
PL 20.2 IIT Cover (UD)................................................................................................... 81
PL 20.3 Control Panel, Platen Glass (UD) ..................................................................... 82
PL 20.4 CCD Lens Assembly (UD) ................................................................................ 83
PL 20.5 Carriage Cable/Motor (UD) ............................................................................... 84
PL 20.6 Full/Half Rate Carriage (UD) ............................................................................. 85
PL 20.7 IIT/IPS PWB (UD) ............................................................................................. 86
35. ESS
PL 35.1 ESS ................................................................................................................... 87
PL 35.2 ESS Option ....................................................................................................... 88
51. DADF
PL 51.1 DADF Accessory............................................................................................... 89
PL 51.2 DADF Component, Cover ................................................................................. 90
PL 51.3 DADF Base Cover Component ......................................................................... 91
PL 51.4 DADF Feeder Component ................................................................................ 92
PL 51.5 Top Cover Component...................................................................................... 93
PL 51.6 Nudger/Feed Roll .............................................................................................. 94
PL 51.7 DADF Feeder-Chute ......................................................................................... 95
PL 51.8 DADF Feeder-Roll............................................................................................. 96
PL 51.9 Motor Unit.......................................................................................................... 97
PL 51.10 DADF Document Tray..................................................................................... 98
98. Screws
98.1 Screws.................................................................................................................... 99
99. Adjustment/Consumables Area Code List

99.1 Paper ...................................................................................................................... 101
99.2 Environment ........................................................................................................... 101
99.3 Consumables.......................................................................................................... 102
99.4 Electrical Adjustment .............................................................................................. 102
99.5 Mechanical Adjustment .......................................................................................... 103
5.1.1 How to Use the Parts List 5.1.2 Precautions
Chapter 5 Parts List contains information on spare parts. • To make the illustration easy to see, hardware such as screws are shown in alphabets. Their
shapes are not shown.
The parts list is used to order replacement parts and enter area codes. To use the parts list correctly, • Read notes in the Description column carefully before ordering and replacing parts.
read the description below carefully. • SCC followed by part name in the DESCRIPTION column represents Safety Critical Component.
Handling Safety Critical Components shall conform to Fuji Xerox Co. Ltd.-stipulated rules and
<How to find out parts No needed>
regulations on Safety Critical Components.
To reduce a time to find out Parts No on E-Doc, FX put Navigation screen. Please refer to 5.3 Using • ISC followed by part name in the DESCRIPTION column represents Important Information Stored
Component that stores important customer information. To replace and discard an ISC, follow the
Parts Navigation.
procedure for it described in chapter 4.
• The area codes are shown on plates each. The area codes (such as toner and Current Adjustment
values) which cannot be shown as parts on plates are listed on the list of area codes at the end of
this chapter.
Ver.1.2 09/2012 5.1 Introduction

5-3
5.1 Introduction 5-4 Ver.1.2
5.1.3 Plate Composition 5.1.4 Terminology and Symbols

Table 1
Terminology and
Symbols Description
Informs you that the adjustment procedure for the part is described in
Chapter 4 Repair and Adjustment.
Figure 1 5002
Informs you that the removal, installation and replacement procedures
for the part are described in Chapter 4 Repair and Adjustment.
Figure 2 5001
Informs you that the removal, installation, replacement and adjustment
procedures for the part are described in Chapter 4 Repair and Adjust-
ment.
Figure 3 5003
3 4-10 This is indicated on the upper left or upper right of the illustration to
Figure 1 j0mf50001 show the item represents the assembly including the part. The example
shows Item 3 is the assembly of Item 4 through 10.
Table 1
(1/4PCS) Informs you that four identical parts are installed but that only one of
Section Name Chapter 5 Section Name them is shown in the illustration.
(1) Sub System Name the name of the subsystem -- This symbol in the PART NO. column shows the part is not managed as
(2) PLATE NO. Parts List Reference No. shown in each chapter a spare part.
(3) PLATE NAME Title name of the illustration, which shows the mechanism of the (P/O Item 5) This symbol in the DESCRIPTION column shows the part is not man-
sub system aged as a single piece of spare part, but as a part of the assembly. The
example shows the part is a part of Assembly Item 5.
(4) ITEM Matches the number in the illustration.
(New) (Old) This term in the DESCRIPTION column shows the new part is inter-
(5) PART NO. The number to be used for ordering parts and filling in the ser-
changeable with the old one. Unless otherwise specified or there are no
vice report.
particular reasons, order the old part.
(6) DESCRIPTION Provides the part name, V(MOD) Code and notes, etc.
(Alternate) This term in the DESCRIPTION column shows either one of the parts
(7) AREA CODE The code to be entered in the failure column of the service can be used.
report.
This symbol shows the whole area of the framed illustration is modified
by the number in the circle. The area has the modified configuration.
Figure 4 5005
Table 1 5.1.5 Using Parts Navigation
Terminology and This section describes how to use the Navigation screen (illustrated)
Symbols Description
This symbol shows the whole area of the framed illustration has not The Navigation screen is divided into two layers, under which there is another layer of PLs.
been modified by the number in the circle. The area still has the previ-
ous configuration. • The first (top) layer
• Navi 1.1(Processor+Option)
The whole processor including DADF and Finisher is illustrated each for good
understanding. Find the module which includes the desired part and click on Navi 2.X or
Figure 5 5006
PL shown at the end of the call out. Navi 2.X shows there is a more detailed illustration of
The Item pointed to by this symbol in the illustration is modified by the the module. Otherwise, you will be directly linked to the applicable PL.
number in the circle. The item has the modified configuration.
• The second layer
• Navi 2.1 to 2.5
The module found in Navi 1.1 is divided into more modules, which link to the related PLs.
The screen here uses PLXX to show all the parts in the detailed module. Click on the
Figure 6 4001 applicable item, and you will see the illustration of the applicable PL. Find the desired
part in the PL illustration to learn the part’s item no. After that, obtain the appropriate part
The Item pointed to by this symbol in the illustration has not been modi-
no. from the list.
fied by the number in the circle. The item still has the previous configu-
ration. On E-DOC, clicking on the item no. makes the List screen displayed. Then the
appropriate part no. can be found.
• The third (bottom) layer has PLXXs.
<Returning from the lower layers to the higher layer>
Figure 7 4002 Clicking on Navi 2.X or PLXX on the upper left of the illustration makes you return to Navi
with 5V This symbol in the DESCRIPTION column shows the part is modified 1.1 for Processor parts.
by the number. The part has the modified configuration.
(w/o 5V) This symbol in the DESCRIPTION column shows the part has not been
modified by the number. The part still has the previous configuration.
(SCC) Fuser SCC followed by part name in the DESCRIPTION column represents
Assembly Safety Critical Component. Handling Safety Critical Components shall
conform to Fuji Xerox Co. Ltd.-stipulated rules and regulations on
Safety Critical Components.
(ISC) NVM PWB ISC followed by part name in the DESCRIPTION column represents
Important Information Stored Component that stores important cus-
tomer information. To replace and discard an ISC, follow the procedure
for it described in chapter 4.
Ver.1.2 09/2012 5.1 Introduction

5-5
5.1 Introduction 5-6 Ver.1.2
PL 1.1 Platen/IIT Cover
Item Parts No Description A.C.
1 004E 13450 Platen Cushion (REP 1.1.1)1101
2 802K 59360 Platen Cover Assembly (Item 3,4,11) (FX)2001
– 802K 55690 Platen Cover Assembly (Item 3,4,11) (IBG)2001
3 – Platen Cover (P/O Item 2)1102
4 – Pocket Cover (P/O Item 2)1103
5 848E 14970 IIT Right Cover 1104
6 848E 14950 IIT Left Cover 1105
7 848E 14990 IIT Top Cover 1106
8 802E 54871 Blind Cover 1107
9 893E 11600 Label (Caution) 1108
10 893E 21810 Label (FX) 110B
– 893E 39620 Label (English) 110B
– 893E 39630 Label (FXK) 110B
– 893E 39640 Label (FXTW) 110B
– 893E 39930 Label (FXCL) 110B
11 036K 91630 (SCC) Counter Blalance 110C
12 053K 92890 Filter 110D
13 – Cradle Assembly 110E
14 117E 26390 Curl Cord 110F
15 – Handset 110G
16 – Wire Harness 110H
17 848K 11350 IIT Rear Cover Assembly 110J
Ver.1.2 09/2012 5.2 Parts List

5-7
1. IIT 5-8 Ver.1.2
PL 1.2 Control Panel, Platen Glass

1 – MCW Control Panel (PL 1.3)1121
2 868E 04890 Glass Support 1122
3 090K 93250 Platen Glass (REP 1.2.1)1021
4 815E 40270 Plate 1123
5 868E 04450 Rear Glass Support 1124
6 090K 93011 CVT Platen Glass 1125
7 868E 04530 Front Glass Support 1126
8 117K 38430 MCW UI Cable 1127
9 849E 14160 Bracket 1129
10 – Seal (Right) 112B
11 – Seal (Left) 112C
12 – Seal (Center) 112D
13 896E 56500 Name Label (AP-III C3300)112E
– 896E 56480 Name Label (AP-III C2200)112F
– 896E 56510 Name Label (DC-III C3300)112G
– 896E 56490 Name Label (DC-III C2200)112H
– 896E 97430 Name Label (AP-III C2201)112H
14 893E 90340 Key Label (MCW) 112J
– 893E 90350 Key Label (MCW) (English-AP) (Option)112K
PL 1.3 MCW Control Panel
1 848E 01540 Left Panel 7501
2 802E 91440 Center Panel (Apeos) (FX)7502
– 802E 94290 Center Panel (Apeos) (English)7502
– 848E 02740 Center Panel (Apeos) (FXK)7502
– 848E 02730 Center Panel (Apeos) (FXTW)7502
– 848E 02750 Center Panel (Apeos) (FXCL)7502
– 848K 11160 Center Panel (DCC) (FX)7502
– 848K 04970 Center Panel (DCC) (English)7502
– 848K 10340 Center Panel (DCC) (FXK)7502
– 848K 10350 Center Panel (DCC) (FXTW)7502
– 848K 23980 Center Panel (DCC) (FXCL)7502
3 848E 24620 Right Panel (FX) 7503
– 848E 25960 Right Panel (English) 7503
– 848E 36030 Right Panel (FXK) 7503
– 848E 36040 Right Panel (FXTW) 7503
– 848E 36050 Right Panel (FXCL) 7503
4 802K 85750 (SCC) One Touch Panel 7504
5 848K 11170 MCW Control Panel Assembly (Item 6-24)7510
6 – Support (P/O Item 5) 7506
7 – Frame (P/O Item 5) 7507
8 – Earth Plate (P/O Item 5) 7508
9 – Touch Panel (P/O Item 5)7509
10 123K 98170 MCW LCD Assembly 750B
11 – Bracket (P/O Item 5) 750C
12 – Flat Cable (P/O Item 5) 750D
13 – Case (P/O Item 5) 750E
14 – Bracket (P/O Item 5) 750F
15 – MCW UI I/F PWB (P/O Item 5)750G
16 – Bracket (P/O Item 5) 750H
17 – Wire Harness (P/O Item 5)750J
18 – MCW Control Panel PWB (P/O Item 5)750K
19 – Sheet (P/O Item 5) 750M
20 – Wire Harness (P/O Item 5)750N
21 – Plate (P/O Item 5) 750P
22 – Inverter PWB (P/O Item 5)750Q
23 – Wire Harness (P/O Item 5)750R
24 – Console (P/O Item 5) 750S
25 893E 10840 Label (FX) 750T
– 893E 33220 Label (IBG) 750T
Ver.1.2 09/2012 1. IIT

5-9
1. IIT 5-10 Ver.1.2
PL 1.4 CCD Lens Assembly

1 – Lens Cover 1141
2 826E 11600 Screw 1142
3 826E 08780 Screw 1143
4 130K 72270 APS Sensor Assembly (Item 5,6)1144
5 130K 64150 APS Sensor-1 1145
6 – Bracket (P/O Item 4) 1146
7 604K 46310 CCD Lens Assembly (REP 1.4.1)1147
8 117E 26160 FFC Harness 1148
9 110K 11960 Platen Interlock Switch 1149
10 120K 91970 Actuator Assembly 114B
11 130E 87280 Platen Angle Sensor 114C
12 962K 37132 Wire Harness 114D
PL 1.5 Carriage Cable/Motor
1 127K 50460 (SCC) Carriage Motor (REP 1.5.2)1161
2 809E 76950 Spring 1162
3 020E 37030 Pulley 1163
4 023E 26430 Belt 1164
5 Tape 1165
6 Tape 1166
7 012K 94410 Front Carriage Cable (REP 1.5.1)1167
8 012K 94420 Rear Carriage Calble (REP 1.5.1)1168
9 413W 91850 Bearing 1169
10 – Capstan Pulley 116B
11 006K 86470 Capstan Shaft 116C
12 – Spring 116D
13 130E 87280 IIT Regi. Sensor 116E
14 019E 70050 Holder 116F
Ver.1.2 09/2012 1. IIT

5-11
1. IIT 5-12 Ver.1.2
PL 1.6 Full/Half Rate Carriage

1 041K 95880 Full Rate Carriage (Item 2-11) (ADJ 1.6.1)1181
2 032E 28320 Harness Guide 1182
3 122K 93910 (SCC) Exposure Lamp (REP 1.6.1)1013
4 019E 70080 Clip 1183
5 019E 56310 Pad 1184
7 062E 10040 No.1 Mirror 1022
8 105E 16700 (SCC) Lamp Ballast PWB1065
9 117E 26350 (SCC) Lamp Wire Harness (REP 1.6.2)1186
10 118E 18810 Insurator 118B
11 – Carriage Frame (P/O Item 1)118C
12 041K 95910 Half Rate Carrage (Item 13-19) (ADJ 1.6.1)118D
13 062E 10780 No.2/3 Mirror 118E
14 019E 70080 Clip 118F
15 020E 37030 Pulley 118G
16 020E 36510 Pulley 118H
17 – Carriage Frame (P/O Item 12)118J
18 019E 56310 Pad 118K
19 – Harness Guide (P/O Item 12)118M
PL 1.7 IIT/IPS PWB
1 – PWB Cover 11B1
2 826E 06490 Lock Screw 11B2
3 960K 32554 (SCC) IIT/IPS PWB Assembly (Item 4,5) (REP 1.7.1)
(ADJ 35.1.1 ) (ADJ 35.2.1 )11B3
4 – SEEP ROM (P/O Item 3) 11B4
5 – IIT/IPS PWB (P/O Item 3)11B5
6 – Plate 11B6
7 960K 18210 (SCC) HWM PWB (Option)11B7
8 962K 42080 Wire Harness (Option) 11B8
9 826E 11600 Screw 11B9
Ver.1.2 09/2012 1. IIT

5-13
1. IIT 5-14 Ver.1.2
PL 1.8 FCW (1/2)

1 848K 14060 FCW (AP-III) (FX) (PL 1.9)7531
– 848K 26040 FCW (AP-III) (ENG) (PL 1.9)7531
– 848K 14070 FCW (DC-III) (FX) (PL 1.9)7531
2 802K 63690 Tilt Cover Assembly (Item 3,4)7532
3 – Adjust Pen (P/O Item 2) 7533
4 – Tilt Cover (P/O Item 2) 7534
5 – Plate (AP-III) 7535
– – Plate (DC-III) 7535
6 802E62990 (SCC) Right Cover 7536
7 802E63000 (SCC) Left Cover 7537
8 893E 90340 Key Label (AP-III) (FX) 7538
– 893E 90350 Key Label (AP-III) (ENG) 7538
– 893E 17691 Key Label (DC-III) (FX) 7538
9 802E 67760 (SCC) Neck Right Cover 7539
10 802E 67770 (SCC) Neck Left Cover 753B
11 – Front Cover 753C
12 – Name Plate (AP-III) 753D
– – Name Plate (DC-III) 753E
13 896E 56500 Name Label (AP-III C3300)753F
– 896E 56480 Name Label (AP-III C2200)753G
– 896E 97430 Name Label (AP-III C2201) (IBG)753G
– 896E 56490 Name Label (DC-III C2200)753J
14 – FCW Support 753K
15 – Wing Bracket 753M
16 – Thumb Screw 753N
17 – Base Plate 753P
18 – Wing Tray 753Q
19 – Latch Bracket 753R
20 – Latch 753S
21 – Cover Bracket 753T
22 – Core 753W
PL 1.9 FCW (2/2)
1 802E 57380 Cover EME FCW 7561
2 802E 57391 Cover Rear Base 7562
3 848K 02001 LCD Touch Panel (PL 1.10)7563
4 848K 14080 (SCC) Control Panel Assembly (Item 5-11) (AP-III)
(FX)7564
– 848K 26050 (SCC) Control Panel Assembly (Item 5-11) (AP-III)
(ENG)7564
– 848K 14090 (SCC) Control Panel Assembly (Item 5-11) (DC-III)
(FX)7564
5 848E 24560 Overlay Cover (AP-III) (FX)7565
– 848E 36920 Overlay Cover (AP-III) (ENG)7565
– 848E 24570 Overlay Cover (DC-III) 7565
6 802E 62980 Bezel Cover (AP-III) (FX) 7566
– 802E 72340 Bezel Cover (AP-III) (ENG)7566
– 802E 79440 Bezel Cover (DC-III) 7566
7 – Mylar Sheet (P/O Item 4) 7567
8 – Case (P/O Item 4) 7568
9 – Switch/LED PWB (P/O Item 4)7569
10 – VR PWB (P/O Item 4) 756B
11 – VR Cable (P/O Item 4) 756C
12 802K 63681 Tilt Swivel 756D
13 – ESD Sheet 756E
Ver.1.2 09/2012 1. IIT

5-15
1. IIT 5-16 Ver.1.2
PL 1.10 LCD Touch Panel

1 123K 96541 LCD Module Assembly (Item 2-10)7581
2 117E 23951 Flexible Print Cable 7582
3 – Back Light (P/O Item 1) 7583
4 – LCD PWB (P/O Item 1) 7584
5 – Cover (P/O Item 1) 7585
6 – Cover (P/O Item 1) 7585
7 – Screw (P/O Item 1) 7586
8 – Tapping Screw (P/O Item 1)7587
9 – LCD Frame (P/O Item 1) 7888
10 – LCD (P/O Item 1) 758B
11 160K 97891 (SCC) FCW UI I/F PWB (REP 1.10.1)758C
12 160K 97901 (SCC) Invertor PWB 758D
13 802K 65291 Touch Panel Assy (Item 14,15)758E
14 – Touch Panel (P/O Item 13)758F
15 – Touch Panel Plate (P/O Item 13)758G
16 – LCD Plate 758H
17 – Screw 758J
18 826E 06490 Screw 758K
19 826E 08490 Screw 758M
20 – Wire Harness 758N
PL 1.11 IIT Heater/Wing Tray (Option)
1 – IIT Heater 11B1
2 – IIT Wire Harness 11B2
3 – Harness Cover 11B3
4 – Heater Bracket (F) 11B4
5 – Heater Bracket (R) 11B5
6 003E 63230 Thumb Screw 11B6
7 – Wing Bracket 11B7
8 – Wing Tray 11B8
9 – Latch Bracket 11B9
10 – Latch 11BB
11 802E 67780 Wing Cover 11BC
12 – Wire Harness 11BD
Ver.1.2 09/2012 1. IIT

5-17
2. LPH 5-18 Ver.1.2
PL 2.1 LPH (1/2)

1 019K 09280 Rear Holder Assembly 1301
2 130K 72650 (SCC) LPH Unit (Item 3-5) (REP 2.1.1)1310
3 – Guide (P/O Item 2) 1302
4 042K 93520 LPH Cleaner 1303
5 – LPH Assembly (P/O Item 2)1304
6 011K 98621 Drum Cover 1305
7 – BP Label (FX) 1307
PL 2.2 LPH (2/2)
1 962K 60130 LPH Cable Assembly (REP 2.2.1)1311
2 868E 07740 Cable Holder 1312
5 960K 36950 LPH Rear PWB 1315
Ver.1.2 09/2012 2. LPH

5-19
3. DRIVE 5-20 Ver.1.2
PL 3.1 Drive (1/3)

1 068K 64900 Fuser Input Bracket Assembly (Item 2-4)3021
2 807E 19820 Helical Gear (26T) 3022
3 806E 21350 Fuser Shaft 3023
4 068K 59260 Fuser Input Bracket 3024
5 807E 27880 Helical Gear (25T) 3025
6 809E 74960 Spring 3026
7 012E 15930 Fuser Link 3027
8 809E 74950 Spring 3028
9 005K 08650 Friction Clutch 3029
10 007K 98080 Fuser Drive Motor Assembly (Item 11,12)302B
11 127K 53100 (SCC) Fuser Drive Motor 302C
12 – Gear Bracket Assembly (P/O Item 10)302D
13 807E 19830 Helical Gear (40T/23T) 302E
14 005E 26140 Flange 302F
15 423W 10254 Belt 302G
PL 3.2 Drive (2/3)
1 007K 98070 Main Drive Assembly (Item 2,3) (REP 3.2.1)3010
2 – Bracket Assembly (P/O Item 1)3041
3 127K 53100 (SCC) Main Drive Motor Assembly3011
4 007K 98090 Retract Drive Assembly (Item 5-22)3042
5 068K 53500 Retract Bracket Assembly3043
6 849E 96970 Retract Lower Bracket 3044
7 806E 21360 Retract Shaft 3045
8 806E 21370 Clutch Shaft 3046
9 807E 19850 Helical Gear (45T/23T) 3047
10 807E 19860 Helical Gear (36T) 304B
11 807E 19870 Helical Gear (21T) 304C
12 121K 40850 1ST BTR Contact Retract Clutch304D
13 005E 24620 Coupling 304E
14 005E 25110 Retainer 304F
15 020E 45760 Cam Wheel 304G
16 809E 74940 Spring(P/O Item 4) 304H
17 930W 00111 1ST BTR Contact Retract Sensor304J
18 413W 14660 Sleeve Bearing 304K
19 413W 11460 Sleeve Bearing 304M
20 913W 01204 Connector 304N
21 055E 56000 Harness Holder (P/O Item 4)304P
22 055E 56050 Harness Holder (P/O Item 4)304Q
Ver.1.2 09/2012 3. DRIVE

5-21
3. DRIVE 5-22 Ver.1.2
PL 3.3 Drive (3/3)

1 007K 98060 Drum/Deve Drive Assembly (Item 2-5) (REP 3.3.1)
3071
2 – Drive Assembly (P/O Item 1)3072
3 127K 53080 (SCC) Drum/Deve Drive Motor (K)4520
4 127K 53090 (SCC) IBT Drive Motor Assembly 3073
5 127K 53120 (SCC) Drum/Deve Drive Motor (Y,M,C)4520
6 055E 56040 Gear Guide 3076
PL 4.1 NOHAD (1/2)
1 054K 36310 Center Duct Assembly 3101
2 054E 34550 Front Bottom Duct 3102
3 054E 36160 P1 Front Duct 3103
4 054K 34520 Fuser Fan Assembly (Item 5-8)3104
5 054E 33550 Fuser Rear Duct 3105
6 054E 34720 Fuser Front Duct 3106
7 127K 53050 (SCC) Fuser Fan 3107
– 127K 58290 (SCC) Fuser Fan (Option)3108
8 913W 01206 Connector 3109
9 054K 34540 IBT Duct Assembly (Item 10-14)310B
10 054E 36690 IBT Duct 310C
11 927W 00314 (SCC) IBT Fan 1/2 310D
12 826E 12350 Screw 310E
13 913W 01206 Connector 310F
14 962K 65510 Wire Harness 310G
15 054K 34580 (SCC) Process Fan 2 Assembly (Item 16-18)310H
16 054E 33590 Fan Duct 310J
17 927W 00214 Process Fan 2 310K
18 913W 01206 Connector 310M
19 054K 34530 Duct Assembly 310N
20 – Front Duct Assembly 310P
Ver.1.2 09/2012 4. NOHAD

5-23
4. NOHAD 5-24 Ver.1.2
PL 4.2 NOHAD (2/2)

1 054K 34550 HV Fan Assembly(Item 2-5)3121
2 054E 33610 Upper Duct 3122
3 054E 33620 Lower Duct 3123
4 127K 57370 (SCC) HV Fan 3124
5 913W 01206 Connector 3125
6 054K 36220 Bottom Fan Assembly (Item 7-10)3126
7 927W 00325 (SCC) Bottom Fan 3127
8 054E 36800 Bottom Duct 3128
9 913W 01206 Connector 3129
10 826E 11030 Screw (P/O Item 6) 312B
PL 5.1 Development (1/2)
1 – Toner Cartridge (K) 4011
2 – Toner Cartridge (C) 4011
3 – Toner Cartridge (M) 4011
4 – Toner Cartridge (Y) 4011
5 127K 57130 Toner Dispense Motor Assembly (Item 6-8) (REP
5.1.1)4020
6 – Dispense Assembly (P/O Item 5)4012
7 127K 53160 Toner Dispense Motor (K,C,M,Y)4013
8 – Toner CRUM Coupler Assembly (K,C,M,Y) (P/O Item
5)4014
9 094K 92390 Dispenser Pipe Assembly (Y,M,C) (Item 10-15)4015
10 – Guide Assembly (Y,M,C) (P/O Item 9)401B
11 807E 20080 Auger Gear (Y,M,C) 401C
12 809E 81210 Spring 401D
13 052K 96800 Dispenser Pipe (Y) 401E
14 052K 96810 Dispenser Pipe (M) 401F
15 052K 96820 Dispenser Pipe (C ) 401G
16 094K 92400 Dispenser Pipe Assembly (K) (Item 17-19)401H
17 – Guide Assembly (K) (P/O Item 16)401J
18 052K 96830 Dispenser Pipe (K) 401K
19 807E 20100 Auger Gear (K) 401M
Ver.1.2 09/2012 5. DEVELOPMENT

5-25
5. DEVELOPMENT 5-26 Ver.1.2
PL 5.2 Development (2/2)

1 015K 77960 Deve Plate Assembly 4031
2 848K 08840 Developer Housing Assembly (K,C,M,Y) (Item 3-5)
(REP 5.2.1)400K
3 – Housing Assembly (P/O Item 2)4032
4 130K 71851 ATC Sensor Assembly (K,C,M,Y)4033
5 – Seal (P/O Item 2) 4034
6 675K 67520 Developer (K) (REP 5.2.2)405K
7 675K 67530 Developer (C) (REP 5.2.2)405C
8 675K 67540 Developer (M) (REP 5.2.2)405M
9 675K 67550 Developer (Y) (REP 5.2.2)405Y
10 815K 00490 Bace Plate Assembly (Item 14,15,19)403B
11 130K 88740 NOHAD Thermistor 403C
12 849E 96830 Bracket 403D
13 913W 09144 Connector 403E
14 815E 39730 Plate (CK) 403G
15 815E 39740 Plate (YM) 403H
16 010K 91700 Plunger Assembly In 403J
17 960K 36700 ATC PWB 403K
18 849E 96930 Bracket 403M
19 130K 71990 (SCC) NOHAD Thermistor Assenbly (Item 11-13)
403N
20 604K 48820 Developer Unit Kit (K) (Item 2,6)403P
21 604K 48850 Developer Unit Kit (C) (Item 2,7)403Q
22 604K 48840 Developer Unit Kit (M) (Item 2,8)403R
23 604K 48830 Developer Unit Kit (Y) (Item 2,9)403S
PL 6.1 Transfer (1/2)
1 068K 53690 Front Lock Bracket 4121
2 068K 53680 Rear Lock Bracket 4122
3 003E 78890 Tension Lever 4123
4 042K 93383 IBT Belt Cleaner Assembly (Item 5-9) (REP 6.1.1)
4124
5 003K 16300 Knob 4125
6 013K 81940 Bearing 4126
7 – IBT Belt Cleaner (P/O Item 4)4127
8 809E 75280 Spring 4128
9 055E 56430 Shutter 4129
10 604K 49181 IBT Belt Unit (PL 6.3) (REP 6.1.2)412B
11 035K 83860 Packaging Assembly (Cusion)412C
12 035K 83850 Packaging Assembly (IBT)412D
Ver.1.2 09/2012 6. TRANSFER

5-27
6. TRANSFER 5-28 Ver.1.2
PL 6.2 Transfer (2/2)

1 815E 38150 Plate Nut 4141
2 032E 27410 IBT Cleaner Guide 4142
3 413W 15959 Metal Bearing 4143
4 032E 27610 IBT Front Guide 4144
5 130E 94310 Conductor 4145
6 120E 29340 Actuator 4146
7 032K 05310 Guide Assembly 4147
8 848K 13960 Conductor Housing Assembly4148
9 105E 17530 HVPS (1ST/2ND/DTC) (REP 6.2.1)4149
10 – PWB Support 414B
11 – Bracket 414C
PL 6.3 IBT Belt Unit (1/2)
1 003E 75420 Handle 4161
2 054K 34290 Inlet Chute 4162
3 801E 03440 BUR Front Frame 4163
4 059K 54990 Roll Assembly 4164
5 064K 92662 IBT Belt (Item 6,7) (REP 6.3.1)4165
6 – IBT Belt (P/O Item 5) 4166
7 035E 53820 TR0 Seal 4167
8 – IBT Belt Assembly (PL 6.4)4168
Ver.1.2 09/2012 6. TRANSFER

5-29
6. TRANSFER 5-30 Ver.1.2
PL 6.4 IBT Belt Unit (2/2)

1 059E 03290 1st BTR Roll 4171
2 130E 93970 1st BTR Conductor 4172
3 806E 21460 Tension Spring Shaft 4173
4 809E 74790 Spring 4174
5 809E 74800 Spring 4175
6 809E 74810 Spring 4176
7 809E 74870 Spring 4177
8 809E 75300 Spring 4178
9 809E 76310 Spring 4179
10 809E 76320 Spring 417B
11 809E 76810 Spring 417C
12 809E 76980 Spring Adjust 417D
13 – IBT Belt Assembly 417E
PL 7.1 Fuser
1 126K 26305 (SCC) Fuser Assembly-100V (FX) (REP 7.1.1)43AA
– 126K 25908 (SCC) Fuser Assembly-220V (IBG) (REP 7.1.1)43AA
– 126K 25897 (SCC) Fuser Assembly-110V (IBG) (REP 7.1.1)43AA
Ver.1.2 09/2012 7. FUSER

5-31
8. XEROGRAPHIC 5-32 Ver.1.2
PL 8.1 Xerographic (1/2)

1 019E 70121 Holder CRUM 4431
2 848E 21520 Cover CRUM 4432
3 113K 83250 Drum CRUM Coupler Assembly (K,C,M,Y)4433
4 – Drum (K,C,M,Y) (REP 8.1.1)4434
5 032K 04700 Erase Lamp Unit (K) (REP 8.1.2)4420
– 032K 04700 Erase Lamp Unit (C,M,Y) (REP 8.1.3)4420
6 868E 06270 Bracket 4435
7 868E 06280 Plate 4436
8 032E 27580 Harness Holder 4437
9 – Harness Holder 4438
10 – Cover 443B
11 011E 20900 Handle Lock Lever 443C
12 868E 08980 Bracket 443D
13 809E 79410 Spring 443E
14 809E 79420 Spring 443F
PL 8.2 Xerographic (2/2)
1 032K 05160 Bottle Guide Assembly 4451
2 849E 97010 Sensor Bracket 4452
3 930W 00511 Waste Toner Bottle Full Sensor 4453
4 130E 81600 Waste Toner Bottle Position Sensor 4454
5 052K 96780 Waste Toner Pipe Assembly 4455
6 068K 59500 (SCC) Agitator Motor Assembly (REP 8.2.1)4013
7 068K 59510 Gear Bracket Assembly 4456
8 807E 19540 Helical Gear (29T) 4457
9 807E 19530 Helical Gear (31T) 4458
10 006K 86980 Drive Shaft Assembly 445B
11 807E 19510 Helical Gear (20T) 445C
12 068K 59520 Sensor Bracket Assembly (Item 13,14) 445D
13 868E 14631 Harness Holder (P/O Item 12)445E
14 930W 00113 Auger Lock Sensor 445F
15 413W 11660 Sleeve Bearing 445G
16 962K 72420 Wire Harness 445H
17 – Waste Box 445J
18 604K 50540 Senser Kit (Item 2,3,16) 445K
Ver.1.2 09/2012 8. XEROGRAPHIC

5-33
9. TRAY1 FEEDRE/TRAY1 5-34 Ver.1.2
PL 9.1 Tray 1 Feeder/Tray 1

1 014E 45291 Slide Lock Block 50B1
2 003E 76460 Stopper 50B2
3 059E 03500 Roller 50B3
4 059E 03510 Roller 50B4
5 050K 65870 (SCC) Tray 1 Assembly (PL 9.2)5010
6 110K 12100 (SCC) Tray 1 Paper Size Sensor (Alternate)5023
– 110K 11680 (SCC) Tray 1 Paper Size Sensor (Alternate)5023
7 – Switch Bracket 50B5
8 893E 16040 No1 Tray Label 50B6
9 892E 98771 Label (Instruction) 50B7
10 896E 58140 Side Size Label 50BB
11 896E 58150 End Size Label 50BC
PL 9.2 Tray 1
1 – Tray Assembly 50C1
2 848E 15051 Front Cover 50C2
3 011E 21571 Lever 50C3
4 003E 75440 Latch 50C4
5 809E 75730 Spring 50C5
6 893E 09490 Label (Max) 50C6
7 848E 21140 Rai Cover 50C7
8 059E 03520 Roll 50C8
9 014E 63930 Spacer (End) 50C9
10 014E 63940 Spacer (Side) 50CB
Ver.1.2 09/2012 9. TRAY1 FEEDRE/TRAY1

5-35
PL 9.3 Tray 1 Feeder

1 059K 66630 (SCC) Tray 1Feeder Assembly (PL 9.4) (REP 9.3.1)
50E1
2 054K 35140 Chute Assembly (Item 3-8)50E2
3 032E 28280 Chute 50E3
4 014E 62440 Pinch Guide 50E4
5 014E 62440 Spacer 50E5
6 809E 80100 Spring 50E6
7 806E 21570 Pinch Shaft 50E7
8 059E 03440 Pinch Roll 50E8
PL 9.4 Tray 1 Feeder Assembly (1/2)
1 801K 29610 Upper Frame Assembly 50F1
2 – Drive Bracket Assembly 50F2
3 127K 52790 (SCC) Tray 1 Feed/Lift Up Motor50F3
4 801E 03600 Rail 50F4
5 054E 23460 Chute 50F5
6 930W 00113 Tray 1 Nudger Level Sensor50F6
– 930W 00113 Tray 1 No Paper Sensor 50F7
7 120E 22481 Actuator 50F8
8 019E 69460 Upper Harness Holder 50F9
9 019E 71300 Rear Harness Holder 50FB
10 807E 00390 Gear (31T) 50FC
11 014E 44770 Spacer 50FD
12 013E 26530 Bearing 50FE
13 006K 23221 Drive Shaft 50FF
14 807E 00800 Gear (13T) 50FG
15 005K 83081 One way Clutch (Alternate)50FH
– 005K 07130 One way Clutch (Alternate)50FH
16 007K 97870 One Way Gear (Alternate)50FJ
– 007K 98130 One Way Gear (Alternate)50FK
17 807E 20300 Herical Gear (25T) 50FM
18 807E 20310 Herical Gear (29T/19T) 50FN
19 028E 94160 Washer 50FP
20 962K 58270 Wire Harness 50FQ
21 809E 50531 Spring 50FR
22 – Roll Assembly (PL 9.5) 50FS
Ver.1.2 09/2012 9. TRAY1 FEEDRE/TRAY1

5-37

1 – Frame Assembly 50J1
2 022K 74870 Feed Roll (REP 9.5.1) 5012
3 022K 74870 Nudger Roll (REP 9.5.1) 5013
4 022K 74870 Retard Roll (REP 9.5.1) 5011
5 019E 69391 Holder 50J2
6 011E 20381 Lever 50J3
7 054E 33790 Feed In Chute 50J4
8 – Feed Shaft 50J5
9 013E 92890 Bearing (6) 50J6
10 413W 11660 Sleeve Bearing 50JB
11 807E 20320 Herical Gear (30T) 50JC
12 849E 97670 Nudger Support 50JD
13 807E 20330 Spur Gear (29T) 50JE
14 005K 08680 Clutch Assembly (25T) 50JF
15 005K 05890 One way Clutch 50JG
16 – Nudger Shaft 50JH
17 807E 00070 Gear (25T) 50JJ
18 849E 97681 Retard Support 50JK
19 005K 07010 Friction Clutch 50JM
20 014E 45030 Spacer 50JN
21 – Retard Shaft 50JP
22 – Retard Bearing 50JQ
23 809E 78800 Spring 50JR
24 809E 78810 Spring 50JS
25 809E 78820 Spring 50JT
PL 10.1 Tray Module (3T)
1 059K 66640 Tray 2 Feeder Assembly (PL 10.3) (REP 10.1.1)5040
2 059K 66640 Tray 3 Feeder Assembly (PL 10.5) (REP 10.1.2)5050
– 059K 66640 Tray 4 Feeder Assembly (PL 10.7) (REP 10.1.3)5060
3 054E 33801 Feed Out Chute 50N3
4 – Tray 2/3/4 Unit (PL 10.2) 50N4
5 059E 03500 Roller 50N5
6 059E 03510 Roller 50N6
7 003E 75430 Stopper 50N7
8 110K 11680 Tray 2 Paper Size Sensor50N8
9 110K 11680 Tray 3 Paper Size Sensor50N9
10 110K 11680 Tray 4 Paper Size Sensor50NB
11 802E 54672 Sensor Cover 50NC
12 – Bracket 50ND
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-39
10. TRAY MODULE (3T) 5-40 Ver.1.2
PL 10.2 Tray 2/3/4

1 050K 61230 Tray 2/3/4 Assembly (Item 2-7,15)50R1
2 – Tray Assembly 50R2
3 848E 15071 Front Cover 50R3
4 011E 21582 Lever 50R4
5 003E 75440 Latch 50R5
6 809E 75730 Spring 50R6
7 893E 09490 Label (Max) 50R7
8 896E 58140 Side Size Label 50R8
9 896E 58150 End Size Label 50R9
10 892E 98771 Label (Instruction) 50RB
11 893E 16020 Label Tray No2 50RC
12 893E 21870 Label Tray No3 50RD
13 893E 21880 Label Tray No4 50RE
14 014E 59990 Slide Lock Block 50RF
15 059E 03520 Roll 50RG
1 – Upper Frame Assembly 50T1
2 – Drive Bracket Assembly 50T2
3 127K 52790 (SCC) Tray 2 Feed/Lift Up Motor50T3
4 801E 03600 Rail 50T4
5 054E 23460 Chute 50T5
6 930W 00113 Tray 2 Nudger Level Sensor50T6
– 930W 00113 Tray 2 No Paper Sensor 50T6
7 120E 22481 Actuator 50T7
8 019E 69460 Upper Harness Holder 50T8
9 113E 37581 Rear Harness Holder 50T9
10 807E 00390 Gear (31T) 50TB
11 014E 44770 Spacer 50TC
12 013E 26530 Bearing 50TD
13 006K 23221 Drive Shaft 50TE
14 807E 00800 Gear (13T) 50TF
15 005K 83081 One way Clutch 50TG
16 007K 97870 One Way Gear (Alternate)50TH
– 007K 98130 One Way Gear (Alternate)50TJ
17 807E 20300 Herical Gear (25T) 50TK
18 807E 20310 Herical Gear (29T/19T) 50TM
19 028E 94160 Washer 50TN
20 962K 58810 Harness Assembly (Motor)50TP
21 962K 58820 Harness Assembly (Sensor)50TQ
22 809E 50531 Spring 50TR
23 Roll Assembly (PL 10.4) 50TS
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-41

1 – Frame Assembly 50X1
2 022K 74870 Feed Roll (REP 10.4.1) 5022
3 022K 74870 Nudger Roll (REP 10.4.1)5023
4 022K 74870 Retard Roll (REP 10.4.1) 5021
5 019E 69391 Holder 50X2
6 – Lever 50X3
7 054E 33790 Feed In Chute 50X4
8 – Feed Shaft 50X5
9 013E 92890 Bearing (6) 50X6
10 413W 11660 Sleeve Bearing 50XB
11 807E 20320 Herical Gear (30T) 50XC
12 – Nudger Support 50XD
13 807E 20330 Spur Gear (29T) 50XE
14 005K 08680 Clutch Assembly (25T) (Alternate)50XF
– 005K 08820 Clutch Assembly (25T) (Alternate)50XG
15 005K 05890 One way Clutch 50XH
16 – Nudger Shaft 50XJ
17 807E 00070 Gear (25T) 50XK
18 – Retard Support 50XM
19 005K 07010 Friction Clutch 50XN
20 014E 45030 Spacer 50XP
21 – Retard Shaft 50XQ
22 013E 33450 Retard Bearing 50XR
23 809E 78800 Spring 50XS
24 809E 78810 Spring 50XT
25 809E 78820 Spring 50XW
1 – Upper Frame Assembly 5051
2 – Drive Bracket Assembly 5052
3 127K 52790 (SCC) Tray 3 Feed/Lift Up Motor5053
4 801E 03600 Rail 5054
5 054E 23460 Chute 5055
6 930W 00113 Tray 3 Nudger Level Sensor5056
– 930W 00113 Tray 3 No Paper Sensor 5056
7 120E 22481 Actuator 5057
8 019E 69460 Upper Harness Holder 5058
9 113E 37581 Rear Harness Holder 5059
10 807E 00390 Gear (31T) 505B
11 014E 44770 Spacer 505C
12 013E 26530 Bearing 505D
13 006K 23221 Drive Shaft 505E
14 807E 00800 Gear (13T) 505F
15 005K 83081 One way Clutch 505G
16 007K 97870 One Way Gear (Alternate)505H
– 007K 98130 One Way Gear (Alternate)505J
17 807E 20300 Herical Gear (25T) 505K
18 807E 20310 Herical Gear (29T/19T) 505M
19 028E 94160 Washer 505N
20 962K 58810 Harness Assembly (Motor)505P
21 962K 58820 Harness Assembly (Sensor)505Q
22 809E 50531 Spring 505R
23 – Roll Assembly (PL 10.6) 505S
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-43

1 – Frame Assembly 5D01
2 022K 74870 Feed Roll (REP 10.6.1) 5032
3 022K 74870 Nudger Roll (REP 10.6.1)5033
4 022K 74870 Retard Roll (REP 10.6.1) 5031
5 019E 69391 Holder 5D02
6 – Lever 5D03
7 054E 33790 Feed In Chute 5D04
8 – Feed Shaft 5D05
9 013E 92890 Bearing (6) 5D06
10 413W 11660 Sleeve Bearing 5D0B
11 807E 20320 Herical Gear (30T) 5D0C
12 – Nudger Support 5D0D
13 807E 20330 Spur Gear (29T) 5D0E
14 005K 08680 Clutch Assembly (25T) (Alternate)5D0F
– 005K 08820 Clutch Assembly (25T) (Alternate)5D0G
15 005K 05890 One way Clutch 5D0H
16 – Nudger Shaft 5D0J
17 807E 00070 Gear (25T) 5D0K
18 – Retard Support 5D0M
19 005K 07010 Friction Clutch 5D0N
20 014E 45030 Spacer 5D0P
21 – Retard Shaft 5D0Q
22 013E 33450 Retard Bearing 5D0R
23 809E 78800 Spring 5D0S
24 809E 78810 Spring 5D0T
25 809E 78820 Spring 5D0W
1 – Upper Frame Assembly 5061
2 – Drive Bracket Assembly 5062
3 127K 52790 (SCC) Tray 4 Feed/Lift Up Motor5063
4 801E 03600 Rail 5064
5 054E 23460 Chute 5065
6 930W 00113 Tray 4 Nudger Level Sensor5066
– 930W 00113 Tray 4 No Paper Sensor 5066
7 120E 22481 Actuator 5067
8 019E 69460 Upper Harness Holder 5068
9 113E 37581 Rear Harness Holder 5069
10 807E 00390 Gear (31T) 506B
11 014E 44770 Spacer 506C
12 013E 26530 Bearing 506D
13 006K 23221 Drive Shaft 506E
14 807E 00800 Gear (13T) 506F
16 007K 97870 One Way Gear (Alternate)506H
– 007K 98130 One Way Gear (Alternate)506J
17 807E 20300 Herical Gear (25T) 506K
18 807E 20310 Herical Gear (29T/19T) 506M
19 028E 94160 Washer 506N
20 962K 58810 Harness Assembly (Motor)506P
21 962K 58820 Harness Assembly (Sensor)506Q
22 809E 50531 Spring 506R
23 – Roll Assembly (PL 10.8) 506S
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-45

1 – Frame Assembly 5B01
2 022K 74870 Feed Roll (REP 10.8.1) 5042
3 022K 74870 Nudger Roll (REP 10.8.1)5043
4 022K 74870 Retard Roll (REP 10.8.1) 5041
5 019E 69391 Holder 5B02
6 – Lever 5B03
7 054E 33790 Feed In Chute 5B04
8 – Feed Shaft 5B05
9 013E 92890 Bearing (6) 5B06
10 413W 11660 Sleeve Bearing 5B0B
11 807E 20320 Herical Gear (30T) 5B0C
12 – Nudger Support 5B0D
13 807E 20330 Spur Gear (29T) 5B0E
14 005K 08680 Clutch Assembly (25T) (Alternate)5B0F
– 005K 08820 Clutch Assembly (25T) (Alternate)5B0G
15 005K 05890 One way Clutch 5B0H
16 – Nudger Shaft 5B0J
17 807E 00070 Gear (25T) 5B0K
18 – Retard Support 5B0M
19 005K 07010 Friction Clutch 5B0N
20 014E 45030 Spacer 5B0P
21 – Retard Shaft 5B0Q
22 013E 33450 Retard Bearing 5B0R
23 809E 78800 Spring 5B0S
24 809E 78810 Spring 5B0T
25 809E 78820 Spring 5B0W
PL 10.9 Electrical
1 960K 50111 Tray Module PWB 5C01
2 807E 20700 Gear (34T) 5C02
3 807E 20710 Gear (26T) 5C03
4 807E 20720 Gear (39T) 5C04
5 127K 52640 (SCC) TM Take Away Motor5C05
6 962K 59520 Harness Assembly (Sensor)5C06
7 962K 59530 Harness Assembly (Motor)5C07
8 962K 59550 Harness Assembly (I/F) 5C08
9 – Wire Clip 5C09
10 – Fax Box Assembly (PL 10.10)5C0B
11 117K 38460 USB Cable 5C0C
12 849E 92150 PWB Bracket 5C0D
13 105E 16620 DC/DC Converert PWB (Fax)5C0E
14 920W 00300 PWB Support 5C0F
15 920W 01211 Clamp 5C0G
16 962K 53530 Wire Harness (Fax) 5C0H
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-47
PL 10.10 Fax
1 101K 54880 Fax Box Assembly (Item 2-6,14) (FX)7671
– 101K 59630 Fax Box Assembly (Item 2-6,14) (IBG)7671
2 – Fax Box (P/O Item 1) 7672
3 849E 13400 Bracket 7673
4 101E 16770 Cover 7674
5 130K 71560 Speaker Assembly (FX) 7675
6 960K 32160 (SCC) Fax PWB (FX) 7676
– 960K 30962 (SCC) Fax PWB (IBG) 7676
7 177K 94030 Data Cable (Option) 7677
8 960K 32210 (SCC) G3 PWB (Option) 7678
9 960K 28311 G4 PWB (FX) (Option) 7679
10 960K 28320 Riser PWB (Option) 767B
11 960K 28330 Hand Set PWB (FX) (Option)767C
12 117K 36260 MJB Wire Harness (FX) (Option)767D
13 960K 28340 Extension PWB (FX) (Option)767E
14 – Label 767F
15 – Label (IBG) 767G
PL 10.11 Roller
1 – Cover 5321
2 110E 12220 Tray Module L/H Cover Switch5322
3 962K 59480 Wire Harness 5323
4 054K 34140 Chute Assembly (Item 5-9)5324
5 – Chute (P/O Item 4) 5325
6 930W 00111 Tray 3 Feed Out Sensor 5326
– 930W 00111 Tray 4 Feed Out Sensor 5326
7 – Actuator (P/O Item 4) 5327
8 809E 78870 Spring 5328
10 – Sensor Guide 532B
11 130K 64121 Tray 2 Feed Out Sensor 532C
12 054E 34300 Chute 532D
13 059K 54380 T/A Roll 3/4 532E
14 413W 14860 Sleeve Bearing 532F
15 – Clamp 532G
16 – T/A Roll 2 532H
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-49
PL 10.12 L/H Cover Assembly

1 848K 04300 L/H Cover Assembly (Item 2-12)5331
2 019E 69600 Hook 5332
3 003E 75590 Latch 5333
4 – Pinch Spring (P/O Item 1)5334
5 – L/H Chute (P/O Item 1) 5335
6 – Bracket Assembly (P/O Item 1)5336
7 – Spring (P/O Item 1) 5337
8 – Pinch Shaft (P/O Item 1) 5338
9 059E 99240 Pinch Roll 5339
10 848E 12661 L/H Cover 533B
11 003E 75570 Handle 533C
12 – Pinch Bearing (P/O Item 1)533D
13 068K 55700 Bracket Assembly 533E
14 068K 55710 Bracket Assembly 533F
15 – Bracket 533G
PL 10.13 Cover
1 017K 94590 Adjuster Foot Assembly 3251
2 802E 62681 Foot Cover 3252
3 849E 44790 Foot Bracket 3253
4 848E 25150 Foot Cover 3254
5 868E 15861 Foot Bracket 3255
6 826E 31690 Docking Screw 3256
7 849E 13150 Joint Bracket 3257
8 017K 93132 Caster Assembly (S) 3258
9 017K 93121 Caster Assembly 3259
10 – Screw 325B
11 848K 11190 Rear Cover Assembly (Item 12,13)325C
12 – Rear Cover (P/O Item 11)325D
13 – Blind Cover (P/O Item 11)325E
14 848E 12720 Top Cover 325F
15 848E 12730 Foot Cover 325G
16 848E 12690 Left Cover 325H
17 848E 12700 Right Cover 325J
18 – Label 325K
Ver.1.2 09/2012 10. TRAY MODULE (3T)

5-51
13. MSI 5-52 Ver.1.2
PL 13.1 MSI (1/5)

1 059K 62462 MSI Feeder Assembly (Item 2-5) (REP 13.1.1)5121
– 059K 62570 MSI Feeder Assembly (Item 2-3) 4,5 without Label
5121
2 059K 73141 MSI Head Assembly (PL 13.2)5122
3 050K 61110 MSI Tray Assembly (PL 13.5)5123
4 896E 46050 Label (Instruction) 5124
5 896E 46040 Label (Max) 5125
PL 13.2 MSI (2/5)
1 – Upper Frame Assembly (PL 13.3)5141
2 – Lower Frame Assembly (PL 13.4)5142
3 068K 58570 Drive Bracket Assembly 5143
4 – Gear (29T/19T) 5144
5 – Gear (31T/15T) 5145
6 – MSI Feed/Nudger Motor 5146
7 – Sensor Bracket 5147
8 930W 00113 MSI Nudger Position Sensor5148
9 848E 10093 Top Cover 5149
10 120E 29440 Actuator 514B
11 032E 29070 Harness Holder 514C
Ver.1.2 09/2012 13. MSI

5-53
13. MSI 5-54 Ver.1.2
PL 13.3 MSI (3/5)

1 – Pinch Chute Assembly 5151
2 – Gear Support 5152
3 – Gear (21T) 5153
4 – Gear (23T) 5154
5 – Lock Stopper 5155
6 – Nudger Support 5156
7 – Nudger Shaft 5157
8 – Gear (25T) 5158
9 – Stopper 5159
10 – Feed Shaft 515B
11 413W 85459 Bearing 515C
12 413W 11660 Sleeve Bearing 515D
13 – Gear (30T) 515E
14 005K 08370 One way Clutch (22T) 515F
16 – Spring 515H
17 022K 77220 Feed Roll (REP 13.3.1) 515J
– 022K 77220 Nudger Roll (REP 13.3.1)515K
18 – Guide 515M
19 – Pinch Spring 515N
20 – Spacer 515P
21 – Shaft 515Q
22 – Pinch Roll 515R
PL 13.4 MSI (4/5)
1 – MSI Lower Frame 5161
2 962K 58261 (SCC) Wire Harness (MSI)5162
3 – Retard Support 5163
4 – Shaft 5164
5 005K 08830 Friction Clutch 5165
6 014E 45030 Spacer 5166
7 022K 77220 Retard Roll (REP 13.3.1) 5167
8 – Retard Spring 5168
9 – Plate 5169
10 059K 53691 Drive Roll Assembly 516B
11 – Collar 516C
12 – Gear (23T) 516D
13 413W 11660 Sleeve Bearing 516E
14 413W 11860 Sleeve Bearing 516F
15 – Sensor Plate 516G
16 130K 72110 MSI Feed Out Sensor 516H
17 930W 00113 MSI No Paper Sensor 516J
18 019E 68980 Bottom Pad 516K
19 054E 33950 Front Chute 516M
Ver.1.2 09/2012 13. MSI

5-55
13. MSI 5-56 Ver.1.2
PL 13.5 MSI (5/5)

1 – MSI Tray 5171
2 – Front Rack 5172
3 – Rear Rack 5173
4 130K 70660 (SCC) MSI Paper Size Sensor (REP 13.5.1)5174
5 007E 79700 Pinion Gear 5175
6 – Front Side Guide 5176
7 – Rear Side Guide 5177
8 962K 60991 (SCC) Wire Harness 5178
9 962K 61001 (SCC) Wire Harness 5179
10 – Plate 517B
11 050E 24470 Extension Tray (L2) 517C
12 050E 23861 Extension Tray (L1) 517D
13 012E 11760 Sensor Link 517E
14 809E 49930 Sensor Spring 517F
PL 14.1 L/H Cover (1/2)
1 849E 97100 Bracket 5341
2 806E 21420 Shaft 5342
3 896E 62260 Label 5343
4 110E 11980 L/H Cover Interlock Switch5344
5 – L/H Cover Unit (PL 14.2) (REP 14.1.1)5345
Ver.1.2 09/2012 14. L/H COVER

5-57
14. L/H COVER 5-58 Ver.1.2
PL 14.2 L/H Cover (2/2)

1 059K 53655 2ND BTR Unit (REP 14.2.1)5351
2 848K 14560 L/H Cover Assembly (PL 14.3)5352
3 059K 56950 Duplex Assembly (FX) (PL 14.5) (REP 14.2.2)5353
– 059K 62400 Duplex Assembly (IBG) (PL 14.5) (REP 14.2.2)5353
4 848E 20341 L/H Cover 5354
5 054E 34160 Chute 5355
6 – Fuser Link 5356
7 – Block 5357
PL 14.3 L/H Cover Assembly (1/2)
1 849E 97370 Rear Support 5361
2 868E 05450 Front Support 5362
3 054K 35150 Pinch Chute Assembly (Item 4-10)5363
4 – Chute Assembly (P/O Item 3)5364
5 059K 56660 Pinch Roller Assembly 5365
6 – Pulley (P/O Item 3) 5366
7 809E 79750 Spring 5367
8 062E 12020 OHP Reflector 5368
9 019E 69230 Holder 5369
10 – Cap (P/O Item 3) 536B
11 849E 97460 Chute Support 536C
12 809E 65260 Spring 536D
13 054K 35160 Duplex Chute Assembly 536E
14 809E 76900 Spring 536F
15 – 2ND BTR Housing Assembly536G
16 – Spring 536H
17 011E 21491 Front Latch Lever 536J
18 011E 20740 Rear Latch Lever 536K
19 – Latch Plate 536M
20 – Actuator 536N
21 – 2ND Contact Retract Assembly (PL 14.4)536P
Ver.1.2 09/2012 14. L/H COVER

5-59
14. L/H COVER 5-60 Ver.1.2
PL 14.4 L/H Cover Assembly (2/2)

3 – Frame Assembly 5373
4 006K 86160 Retract Shaft Assembly 5374
5 – Conductor Assembly 5375
6 – Conductor Assembly 5376
7 930W 00111 2ND Contact Retract Sensor5377
8 127K 52250 (SCC) 2ND Contact Retract Motor Assembly5378
9 – Sensor Holder 5379
10 130K 87770 POB Sensor 537B
11 962K 58300 (SCC) Harness Assembly 537C
12 012K 94970 2nd Link Assembly 537D
14 – Shaft 537F
PL 14.5 Duplex Assembly (1/2)
1 848E 24140 Duplex Cover 5271
2 011E 21760 Duplex Lever 5272
3 848E 24290 Lever Cover 5273
4 – Frame Assembly (PL 14.6)5274
5 809E 75990 Spring 5275
6 127K 56890 (SCC) Duplex Motor 5276
7 054E 35310 Duplex Duct (FX) 5277
8 127E 85570 Fan (FX) 5278
9 120E 29520 Actuator 5279
10 809E 75960 Spring 527B
11 930W 00113 Duplex Wait Sensor 527C
12 962K 60700 Wire Harness 527D
13 110E 11580 (SCC) Duplex Cover Switch527E
Ver.1.2 09/2012 14. L/H COVER

5-61
14. L/H COVER 5-62 Ver.1.2
PL 14.6 Duplex Assembly (2/2)

1 – Inner Chute 5281
2 059E 04010 Duplex Pinch Roll 5282
3 809E 76000 Pinch Spring 1 5283
4 809E 75530 Pinch Spring 2 5284
5 – Lower Chute 5285
6 059K 53880 Duplex Roller 1 5286
7 059K 53890 Duplex Roller 2 5287
8 059K 53900 Duplex Roller 3 5288
9 – Duplex Rear Frame 5289
10 807E 21210 Idle Gear (13T/46T) 528B
11 029E 45400 Pin 528C
12 007K 14860 Gear Assembly 528D
14 – Sleeve Bearing 528F
15 023E 26770 Belt 528G
16 023E 26780 Belt 528H
17 020E 45140 Pulley 528J
PL 15.1 Registration (1/2)
1 121K 41241 (SCC) Take Away Clutch 5381
2 806E 21440 Shaft 5382
3 807E 20050 Gear (40T) 5383
4 013E 33420 Bearing 5384
5 013E 33460 Bearing 5385
6 – Bracket 5386
7 – Bracket 5387
8 059K 55540 Regi Transport Assembly (PL 15.2) (REP 15.1.1)
5388
Ver.1.2 09/2012 15. REGISTRATION

5-63
15. REGISTRATION 5-64 Ver.1.2
PL 15.2 Registration (2/2)

1 059K 53360 Regi Roll 5391
2 413W 77559 Bearing 5392
3 413W 11860 Sleeve Bearing 5393
4 121K 41200 (SCC) Regi Clutch 5394
5 054E 33631 Regi Chute 5395
6 054K 33690 Inlet Chute Assembly 5396
7 130K 69250 OHP Sensor 5397
8 – Cap 5398
9 019E 70090 Sensor Holder 5399
10 930W 00111 Regi Sensor 539B
11 120E 29700 Actuator 539C
12 809E 78760 Spring 539D
13 962K 58240 (SCC) Wire Harness (Reg)539E
14 014E 60380 Skew Adjust Block 539F
15 103E 36140 Inlet Resistor 539G
16 – Conductor (In) 539H
17 – Conductor (Out) 539J
18 059K 53370 Take Away Roll 539K
19 807E 20190 Gear (23T) 539M
20 – Conductor 539N
21 – Conductor 539P
PL 17.1 Exit 1/OCT,Exit 2
1 – Exit/OCT 1 Assembly (PL 17.2 ) (REP 17.1.1)5421
2 – Motor Cover 5422
3 – Washer 5423
4 930W 00113 Exit 1 OCT Home Position Sensor5424
5 – Gear (19T) 5425
6 013E 33410 Bearing 5426
7 036K 91800 Paper Weight 5427
8 059K 62312 Exit 2 (PL 17.3 ) (REP 17.1.2)5428
Ver.1.2 09/2012 17. EXIT/OCT

5-65
17. EXIT/OCT 5-66 Ver.1.2
PL 17.2 Exit 1/OCT

1 801K 31221 Exit 1 Base Assembly (Item 2-6)5431
2 801E 04782 Exit 1 Base 5432
3 807E 20070 Exit 1 Gear 5433
4 127K 52280 (SCC) Exit 1 OCT Motor 5434
5 807E 20060 OCT Gear 5435
6 013E 30050 Bearing 5436
7 809E 77000 Ground Plate 5437
8 054E 33690 OCT Chute 5438
9 059K 53440 OCT 1 Roller 5439
10 809E 67360 Exit Pinch Spring 543B
11 413W 11660 Sleeve Bearing 543C
12 – Exit Pinch Roller (P/O Item 13)543D
13 054K 35990 OCT 1 Assembly (Item 8-12)543E
PL 17.3 Exit 2 (1/3)
1 003E 76760 Exit 2 Front Stopper 5441
2 013E 30050 Bearing 5442
3 – Exit 2 Chute 5443
4 – L/H High Chute 5444
5 059K 53740 Inverter Roll 5445
6 413W 14660 Sleeve Bearing 5446
7 807E 11820 Gear (22T) 5447
8 – Ground Plate 5448
9 – Exit 2 Drive Assembly (PL 17.4)5449
10 – Tray 2 Guide 544B
11 – Gate 1 Spring 544C
12 – Exit 1 Gate 544D
13 – Ground Plate 544E
14 925W 00001 Eliminator 544F
15 003E 64910 Gate Stopper 544G
16 – Ground Plate 544H
17 925W 00001 Eliminator 544J
18 003E 75360 Exit 2 Stopper 544K
19 807E 00160 Gear (52T) 544M
20 – Gear Cover 544N
Ver.1.2 09/2012 17. EXIT/OCT

5-67
PL 17.4 Exit 2 (2/3)

1 – Exit 2 OCT Assembly (PL 17.5)5451
2 059E 98780 Actuator Roller 5452
3 110E 11580 Face Up Tray Detect Switch5453
– 110E 11580 L/H High Cover Switch 5453
4 – Actuator 5454
5 127K 52290 Exit 2 Drive Motor 5455
6 962K 60100 Wire Harness (Exit 2) 5456
7 806E 14120 Gear Shaft 5457
8 807E 20410 Gear (28T) 5458
9 807E 20430 Gear (16T/48T) 5459
10 809E 37332 Spring 545B
11 848E 10140 Rear Cover 545C
12 848E 24630 Shaft Cover 545D
13 849E 97950 Rear Bracket 545E
14 930W 00113 Exit 2 Sensor 545F
15 930W 00113 Exit 2 OCT Home Position Sensor545G
PL 17.5 Exit 2 (3/3)
1 012E 16000 Exit Gate Link 5461
2 012E 16010 Face Up Gate Solenoid Link5462
3 013E 30050 Bearing 5463
4 013E 33410 Bearing 5464
5 054E 33990 OCT 2 Chute 5465
6 – Low 2 Chute 5466
7 059E 02150 Exit Pinch Roller 5467
8 059E 03530 Inverter Pinch Roll 5468
9 059K 53730 OCT Roller 5469
10 121K 37100 Exit 2 Gate Solenoid 546B
– 121K 37100 Face Up Gate Solenoid 546B
11 127K 52280 Exit 2 OCT Motor 546C
12 413W 11660 Sleeve Bearing 546D
13 806E 21800 Inverter Pinch Shaft 546E
14 807E 00211 Offset 2 Gear 546F
15 807E 11810 Gear (22T) 546G
16 809E 67360 Exit Pinch Spring 546H
17 809E 75460 Inverter Pinch Spring 546J
18 815E 38340 Ground Plate 546K
19 848E 10110 Exit 2 Gate Solenoid Cover546M
20 848E 10150 Face Up Gate Solenoid Cover546N
21 848E 24790 Connector Cover 546P
Ver.1.2 09/2012 17. EXIT/OCT

5-69
PL 17.6 Side Tray Unit (1/2) (Option)

1 848E 21530 Tray Cover 5471
2 050K 62500 Face Up Tray 5472
3 059K 56280 Face Up Transport Assembly (Item 4-11)5473
4 – Latch Handle (P/O Item 3)5474
5 – Exie 2 Gate (P/O Item 3) 5475
6 – Upper Chute (P/O Item 3)5476
7 – Pinch Roll (P/O Item 3) 5477
8 – Spring (P/O Item 3) 5478
9 – Pinch Spring (P/O Item 3)5479
10 809E 37170 Spring 547B
11 – Transport Roll Assembly (P/O Item 3) (PL 17.7)547C
PL 17.7 Side Tray Unit (2/2) (Option)
1 – Link 5481
2 – Link Bracket 5482
3 – Spacer 5483
4 013E 30050 Bearing 5484
5 059K 53740 INV Roll 5485
6 – FU Roll 5486
7 413W 14660 Bearing 5487
8 807E 00160 Gear (52T) 5488
9 807E 11820 Gear (22T) 5489
10 – Gear Cover 548B
11 – Tray Support 548C
12 – Guard 548D
13 – Cover Assembly 548E
14 – Gear (22T) 548F
Ver.1.2 09/2012 17. EXIT/OCT

5-71
18. ELECTRICAL 5-72 Ver.1.2
PL 18.1 Electrical (1/2)

1 – Main Power Switch Chassis Assembly (P/O Item 27)
7661
2 – Main Switch Harness Guide7662
3 – Cam Chassis Assembly (P/O Item 27)7663
4 130K 71470 MOB ADC Assembly (REP 18.1.1)7664
5 105E 17480 AC Driver PWB 7665
6 105E 17640 Main LVPS 7666
7 101K 55011 GFI Chassis Assembly (Item 8-15) (110V)7667
– 101K 59080 GFI Chassis Assembly (Item 8-10,13-15,28) (220V)
7667
8 908W 01201 GFI 7668
9 113E 23720 Finisher Outlet 7669
10 – GFI Chassis (P/O Item 7)766B
11 868E 10240 Bracket (110V) 766C
12 113E 23620 PSW Outlet (110V) 766D
13 826E 08750 Screw 766E
14 962K 60260 Wire Harness 766F
15 849E 25200 Bracket 766G
16 849E 25241 Stopper 766H
17 – Power Cord (FX) 766J
– 917W 03105 Power Cord (FXK) 766J
– 917W 03003 Power Cord (FXTW) 766J
– 917W 03104 Power Cord (FXCL) 766J
– 917W 03100 Power Cord (AUS/NZL) 766J
– 917W 03101 Power Cord (SIN/MAS/HKG)766J
– 917W 03102 Power Cord (THA/INA/VIE)766J
– 917W 03103 Power Cord (PHI) 766J
18 848K 13850 HVPS Housing 766K
19 032E 27481 HVPS Guide 766M
20 105E 17520 HVPS (DEVE/BCR) (REP 18.1.2)766N
21 – Duct 766P
22 127K 58360 Font LVPS Fan 766Q
23 913W 01206 Connector 766R
24 110E 12981 IBT Front Cover Switch 766S
25 110E 11980 Front Cover Interlock Switch766T
26 026E 40430 Knurling Screw 766W
27 604K 49650 Main Power Switch Kit (Item 1,3)766X
28 – PSW Outlet (220V) 766Y
PL 18.2 Electrical (2/2)
3 – Hing Plate Assembly 7683
4 – Lower Hing Bracket 7684
5 – Upper ESS Bracket 7685
6 848E 15910 Connector Cover 7686
7 – PWB Chassis Unit (PL 18.3)7687
8 117K 38440 IIT/CONT Cable 7688
9 848E 21271 ESS Cover 7689
10 – Bracket 768B
Ver.1.2 09/2012 18. ELECTRICAL

5-73
PL 18.3 PWB Chassis Unit

1 – EEP ROM 7691
2 960K 37660 (SCC) BP PWB (REP 18.3.1)7692
4 137E 10800 EEP ROM 7694
5 960K 48563 (SCC) MCU PWB (FX) (REP 18.3.2) (ADJ 35.1.1)
(ADJ 35.2.1)7695
– 960K 44575 (SCC) MCU PWB (IBG) (REP 18.3.2) (ADJ 35.1.1)
(ADJ 35.2.1)7695
6 – Chassis Assembly 7696
7 120P 68251 PWB Spacer 7697
8 960K 32130 (SCC) MD PWB (REP 18.3.3)7698
9 – Cable Holder 7699
10 – ESS Cover 769B
11 127K 56980 ESS Fan 769C
12 127K 53040 Drive Fan 769D
13 055E 56400 Fan Guard 769E
14 – Cable Holder 769F
15 – Screw 769G
16 101K 58450 (SCC) PWB Chassis Unit Kit (Item 2-15) (FX)769H
– 101K 59061 (SCC) PWB Chassis Unit Kit (Item 2-15) (IBG)769H
PL 18.4 Wire Harness
1 962K 58283 Wire Harness (Drawer) 76B1
2 962K 60060 Wire Harness (Main LH) 76B2
3 962K 55560 Wire Harness (Main RH) 76B3
4 962K 60070 Wire Harness (Main Top)76B4
5 962K 60080 Wire Harness (Main Front)76B5
6 – Wire Harness (SCU) 76B6
Ver.1.2 09/2012 18. ELECTRICAL

5-75
PL 18.5 IOT/Tray Heater (Option)

1 – IOT Heater 76C1
2 – Thermostat 76C2
3 – Tray WireHarness 76C3
4 – IOT WireHarness 76C4
5 – Tray Heater 76C5
PL 19.1 Cover (1/3)
1 848E 18320 Filter Cover 3201
2 815E 43271 Plate (Y) 3202
3 815E 43281 Plate (M) 3203
4 815E 43292 Plate (C ) 3204
5 815E 43300 Plate (K) 3205
6 – Magnet Catch 3206
7 848E 14020 Strip (A) 3207
8 896E 63560 Logo Plate 3208
9 896E 63580 Plate (ApeosPort-III) 3209
– 896E 63570 Plate (DocuCentre-III) 3209
10 848K 05800 Front Cover Assembly (Item 11,12)320B
11 – Front Cover (P/O Item 10)320C
12 848E 14030 Strip (B) 320D
13 848K 05795 Inner Cover Assembly 320E
14 032E 30540 Guide 320F
15 014E 63020 Block 320G
Ver.1.2 09/2012 19. COVER

5-77
19. COVER 5-78 Ver.1.2
PL 19.2 Cover (2/3)

1 – Add Tray 3201
2 050E 24490 Exit 2 Tray 3202
3 848K 05780 Top Cover Assembly (REP 19.2.1)3203
4 848E 21211 MSI Front Cover 3204
5 848E 21230 Left Rear Upper Cover 3205
6 893E 15750 Number Label 3206
7 848E 21380 Left Cover 3207
8 848E 21240 Left Rear Lower Cover 3208
9 848E 21360 Left Upper Cover 3209
10 848E 21311 Exit Front Cover 320B
11 848E 21321 Exit Rear Cover 320C
12 848E 21220 Top Rear Cover 320D
13 848E 21200 Front Left Cover 320E
PL 19.3 Cover (3/3)
1 848E 21250 Right Cover 3221
2 848E 21260 Right Rear Cover 3222
3 848E 21281 Rear Lower Cover (REP 19.3.1)3223
4 848E 21290 Rear Upper Cover 3224
5 848E 21350 EPSV Cover 3225
6 848E 21331 Filter Cover 3226
7 848E 21340 MCU Cover 3227
8 – Data Plate 3228
9 – Ground Label 3229
10 896E 97130 Label (Outlet 110V) 322B
– 896E 97120 Label (Outlet 220V) 322B
11 – GFI Label 322C
12 053K 92650 Filter Cover Assembly (Item 13,14)322D
13 053K 92640 Filter 322E
14 – Cover Assembly (P/O Item 12)322F
15 015K 79380 Plate (Option) 322G
16 – CCC Label (FXCL) 322H
17 053K 93060 Filter Assembly (IBG) 322J
Ver.1.2 09/2012 19. COVER

5-79
20. IIT (UD) (FX) 5-80 Ver.1.2
PL 20.1 IIT (UD-IOT)

1 015K 79420 Top Plate 11J1
2 835E 12840 Gasket 11J2
3 – Gasket 11J3
4 – Gasket 11J4
5 – Frame Assembly 11J5
6 848E 14951 IIT Left Cover 11J6
7 848E 14970 IIT Right Cover 11J7
8 960K 39750 (SCC) IIT I/F PWB (REP 20.1.1)11J8
9 962K 58250 (SCC) Wire Harness (UD)11J9
10 – IIT Rear Cover 11JB
11 – Cover Bracket 11JC
12 848K 19650 Front Cover 11JD
13 – Name Plate 11JE
14 826E 06490 Stud Screw 11JF
PL 20.2 IIT Cover (UD)
1 848E 04340 IIT Right Cover 11C1
2 802K 97350 IIT Left Cover 11C2
3 802K 97390 IIT Rear/Top Cover Assembly (Item4,5)11C3
4 – IIT Rear Cover (P/O Item3)11C4
5 – IIT Top Cover (P/O Item3)11C5
6 893E 11600 Label (Caution) 11C6
7 893E 21810 Label 11C7
8 053K 92170 Filter 11C8
Ver.1.2 09/2012 20. IIT (UD) (FX)

5-81
20. IIT (UD) (FX) 5-82 Ver.1.2
PL 20.3 Control Panel, Platen Glass (UD)

1 – MCW Control Panel (PL 1.3)11D1
2 849E 17910 Glass Support 11D2
3 090K 02331 Platen Glass (REP 20.3.1)11D3
4 815E 04811 Plate 11D4
5 849E 15760 Rear Glass Support 11D5
6 090K 93090 CVT Platen Glass 11D6
7 849E 22650 Front Glass Support 11D7
8 893E 90340 Key Label (MCW) 11DJ
– 893E 90350 Key Label (MCW) (English-AP) (Option)11DK
– 893E 27001 Key Label (MCW) (English-AP) (Option)11DL
9 849E 14160 Bracket 11D9
10 – Seal (Right) 11DB
11 – Seal (Left) 11DC
12 – Seal (Center) 11DD
13 896E 56500 Name Label (AP-III C3300)11DE
– 896E 56480 Name Label (AP-III C2200)11DF
– 896E 56510 Name Label (DC-III C3300)11DG
– 896E 56490 Name Label (DC-III C2200)11DH
PL 20.4 CCD Lens Assembly (UD)
1 – Lens Cover 11E1
2 130K 88820 APS Sensor Assembly (Item 3,4)11E2
3 130K 64150 APS Sensor-1 11E3
4 – Bracket (P/O Item 2) 11E4
5 826E 11600 Screw 11E5
6 604K 29710 CCD Lens Assembly (REP 20.4.1)11E6
7 826E 08780 Screw 11E7
8 130E 87280 Platen Angle Sensor 11E8
9 962K 67020 (SCC) Cable Assembly (UD)11E9
10 117E 26160 FFC Harness 11EB
11 110K 11960 Platen Interlock Switch 11EC
12 120K 91970 Actuator 11ED
13 962K 38040 Wire Harness 11EE
Ver.1.2 09/2012 20. IIT (UD) (FX)

5-83
20. IIT (UD) (FX) 5-84 Ver.1.2
PL 20.5 Carriage Cable/Motor (UD)

1 127K 49530 (SCC) Carriage Motor (REP 20.5.2)11F1
2 809E 58300 Spring 11F2
3 020E 37030 Pulley 11F3
4 023E 26430 Belt 11F4
5 063E 97330 Tape 11F5
6 063E 97340 Tape 11F6
7 012K 94410 Front Carriage Cable (REP 20.5.1)11F7
8 012K 94420 Rear Carriage Calble (REP 20.5.1)11F8
9 413W 91850 Bearing 11F9
10 020E 36541 Capstan Pulley 11FB
11 006K 86470 Capstan Shaft 11FC
12 809E41740 Spring 11FF
13 130E 87280 IIT Regi. Sensor 11FE
14 017E 98050 Foot 11FF
15 019E 56291 Holder 11FG
PL 20.6 Full/Half Rate Carriage (UD)
1 032E 21150 Harness Guide 11G1
2 041K 94481 Full Rate Carriage (Item 3-5) (ADJ 1.6.1)11G2
3 – Cushion (P/O Item 2) 11G3
4 – Carriage Frame (P/O Item 2)11G4
5 019E 56310 Pad 11G5
6 032E 21160 Harness Guide 11G6
7 062E 10040 No.1 Mirror 11G7
8 105E 16700 (SCC) Lamp Ballast PWB11G8
9 117E 26350 (SCC) Lamp Wire Harness (REP 20.6.2)11G9
10 118E 15630 Insurator 11GB
11 122K 93910 (SCC) Exposure Lamp (REP 20.6.1)11GC
12 809E 41680 Clip 11GG
13 041K 94451 Half Rate Carrage (Item 14-19) (ADJ 1.6.1)11GE
14 – Damper (P/O Item 13) 11GF
15 020E 37030 Pulley (P/O Item 13) 11GG
16 020E 36510 Pulley 11GH
17 – Carriage Frame (P/O Item 13)11GJ
18 019E 56310 Pad 11GK
19 – Harness Guide (P/O Item 13)11GL
20 062E 10780 No.2/3 Mirror 11GM
21 809E 41680 Clip 11GN
Ver.1.2 09/2012 20. IIT (UD) (FX)

5-85
20. IIT (UD) (FX) 5-86 Ver.1.2
PL 20.7 IIT/IPS PWB (UD)

1 826E 11600 Screw 11H1
2 – PWB Cover 11H2
3 826E 06490 Lock Screw 11H3
4 960K 38290 (SCC) IIT/IPS PWB Assembly (Item 5, 6) (REP
20.7.1) (ADJ 35.1.1) (ADJ 35.2.1)11H4
5 – SEEP ROM (P/O Item 4) 11H5
6 – IIT/IPS PWB (P/O Item 4)11H6
7 – Plate 11H7
8 960K 18210 (SCC) HWM PWB (Option)11H8
9 962K 42080 Wire Harness (Option) 11H9
10 130E 88210 Conductor 11HB
PL 35.1 ESS
1 101K 58470 (SCC) (ISC) Control Unit (Item 2,3,5-9,11-13) (FX)
(REP 35.1.1) (ADJ 35.1.1) (ADJ 35.2.1)76E1
– 101K 59670 (SCC) (ISC) Control Unit (Item 2,3,5-9,11-13) (IBG)
(REP 35.1.1) (ADJ 35.1.1) (ADJ 35.2.1)76E1
2 – Control Chassis Assembly (P/O Item 1)76E2
3 – ESS PWB (P/O Item 1) 76E3
4 960K 48980 NVM PWB 76E4
5 003K 17210 Handle Assembly 76E5
6 – HDD Bracket (P/O Item 1)76E6
7 – Panel (P/O Item 1) 76E7
8 – Panel (P/O Item 1) 76E8
9 – USB Panel (P/O Item 1) 76E9
10 133K 25530 DIMM (512MB) 76EB
11 – Knurling Screw 76EC
12 826E 08490 Screw 76ED
13 826E 06490 Lock Screw 76EE
14 101K 55320 (SCC) (ISC) HDD Assembly (Item 15-19)76EF
15 – Chassis (P/O Item 14) 76EG
16 121K 42050 (SCC) (ISC) HDD (40GB)76EH
17 – Wire Harness (P/O Item 14)76EJ
18 – Bumper (P/O Item 14) 76EK
19 – Screw (P/O Item 14) 76EM
20 133K 25520 DIMM (256MB) 76EN
Ver.1.2 09/2012 35. ESS

5-87
35. ESS 5-88 Ver.1.2
PL 35.2 ESS Option

1 133K 25540 DIMM (1GB) (Option) 76F1
2 540K 08830 EM ROM (FX) (Option) 76F2
– 960K 25770 Font ROM (FXK) 76F2
– 540K 09660 Font ROM (FXTW,FXCL)76F2
– 540K 08820 PS ROM (FX) (Option) 76F2
– 540K 05070 PS ROM (IBG) (Option) 76F2
3 960K 29260 Font ROM (HEISEI) (FX) (Option)76F3
– 960K 29280 Font ROM (MORISAWA) (FX) (Option)76F3
4 960K 37080 (SCC) Image COMP PWB (Option)76F4
5 101K 55360 Riser PWB Assembly (Option)76F5
6 026E 47700 Knuring Screw (Option) 76F6
7 960K 16201 (SCC) Image EXT PWB (Option)76F7
8 849E 68740 Plate (Option) 76F8
9 960K 38630 (SCC) Parallel Port PWB (Option)76F9
10 962K 65990 Cable (Option) 76FB
11 101K 53890 Media Reader (FX) (Option)76FC
12 – Knuring Screw 76FD
PL 51.1 DADF Accessory
1 003K 91881 Knob Screw 2301
2 004K 02370 DADF Platen Cushion (REP 51.1.2)2302
3 059K 54642 DADF (PL 51.2) (REP 51.1.1) ( ADJ 51.1.1)2303
4 893E 09091 Label (FX) 2304
– 893E 11712 Label (English) 2304
– 893E 29410 Label (FXK) 2304
– 893E 29420 Label (FXTW) 2304
– 893E 29430 Label (FXCL) 2304
Ver.1.2 09/2012 51. DADF

5-89
51. DADF 5-90 Ver.1.2
PL 51.2 DADF Component, Cover

1 – DADF Base Cover (PL 51.3) 2311
2 – DADF Feeder Assembly (PL 51.4) (REP 51.2.2)2312
3 050K 56180 (SCC) DADF Document Tray Unit (PL 51.10) (REP
51.2.1) 2313
4 003E 60390 Tray Holder 2314
5 021E 98500 LED Cap 2315
6 802E 57292 DADF Front Cover 2316
7 802E 57444 DADF Rear Cover 2317
8 – Cover 2318
9 – Fastener 2319
10 – Fastener 231B
11 893E 89870 Label 231C
12 849E 38720 Tray Support 231D
PL 51.3 DADF Base Cover Component
1 801K 22550 (SCC) DADF Base Assembly (Item 4-6,35-37)2321
2 801K 22540 DADF Base Unit (Item 3-21,35-37)2322
3 059K 31301 Exit Pinch Roll Assembly (Item 7-9)2323
4 – DADF Base Cover (P/O Item 1)2324
5 – Magnet (P/O Item 1) 2325
6 – Tapping Screw (P/O Item 1)2326
7 – Shaft (P/O Item 3) 2327
8 – Holder (P/O Item 3) 2328
9 – Pinch Roll (P/O Item 3) 2329
10 – Bearing (P/O Item 2) 232B
11 – Spring 232C
12 – Shaft (P/O Item 2) 232D
13 – Pinch Roll 232E
14 – Pinch Roll 232F
15 – Spring 232G
16 059E 98701 Pinch Roll 232H
17 059E 98711 Pinch Roll 232J
18 – Spring 232K
19 – Pad 232M
20 802E 57340 Cover 232N
21 – KL-Clip (P/O Item 2) 232P
22 011E 14751 Lever (Solenoid) 232Q
23 021E 98511 Cap 232R
24 036K 91551 Left Counter Balance (REP 51.3.2)232S
25 036K 91561 Right Counter Balance (REP 51.3.3)232T
26 117E 21621 IIT-DADF Cable 232W
27 – Clamp 232X
28 960K 32500 DADF PWB (REP 51.3.1)232Y
29 – PWB Bracket 2331
30 962K 19760 Wire Harness (FX) (Option)2332
31 962K 19781 Ground Wire 2333
32 962K 19793 Wire Harness (Feeder Front)2334
33 – Bush Stamp 2335
34 121K 35830 Stamp Solenoid (FX) (Option)2336
35 – Fastener (P/O Item 1) 2337
38 – Ground Wire 233B
Ver.1.2 09/2012 51. DADF

5-91
51. DADF 5-92 Ver.1.2
PL 51.4 DADF Feeder Component

1 003E 60410 Stud 2341
2 030K 75910 Stud Bracket 2342
4 059K 45216 Top Cover (PL 51.5) 2344
5 – DADF Feeder (P/O Item 22) (PL 51.7, PL 51.8)2345
6 – Retard Roll Chute (P/O Item 21)2346
7 – Retard Roll Holder (P/O Item 21)2347
8 059K 44920 Retard Roll (REP 51.4.1) 2348
9 – Torque Limiter (P/O Item 21)2349
10 – Shaft (P/O Item 21) 234B
11 809E 67230 Spring 234C
12 – Pad (P/O Item 21) 234D
13 – Pad (P/O Item 21) 234E
14 – Seal (Rear) (P/O Item 21)234F
15 – C-Clip (P/O Item 21) 234G
16 – Guide (P/O Item 21) 234H
17 – Label (P/O Item 21) 234J
18 962K 19731 Wire Harness (Sensor) 234K
19 962K 19740 Wire Harness (Regi.Motor)234M
20 962K 19750 Wire Harness (Feed Motor)234N
21 054K 30840 Retard Chute Assembly (Item 6-17,28,29)234P
22 059K 45230 Feeder Unit (Item 5-17,28,29)234Q
23 121K 31912 Exit Nip Release Solenoid234R
24 160K 97600 DADF Document Set LED234S
25 004E 13830 Disk 234T
26 023E 21340 Belt 234W
27 – Motor Unit (PL 51.9) 234X
28 – Seal (Retard) (P/O Item 21)234Y
29 – Seal (Front) (P/O Item 21)2351
30 – Guide 2352
31 – Guide 2353
32 – Stud Screw 2354
PL 51.5 Top Cover Component
1 802E 57315 Top Cover 2361
2 011E 14740 Handle Lever 2362
3 120E 22360 Actuator 2363
4 – Bracket 2364
5 – Bracket 2365
6 059K 31290 Takeaway Pinch Roll 2366
7 127K 38411 DADF Nudger Motor Assembly2367
8 930W 00111 DADF Nudger Sensor 2368
10 – Harness Guide 236B
11 032E 23781 Set Guide (Front) 236C
12 059K 48900 Nudger/Feed Roll Assembly (PL 51.6)236D
13 – Bearing 236E
14 – Ground Wire 236F
15 809E 50720 Spring 236G
16 120E 22351 Actuator 236H
17 – Chute 236J
18 893E 03330 Label (Jam Clear) 236K
19 893E 17320 Label (Size) 236M
20 – Guide 236N
21 – Pad 236P
22 032E 23790 Set Guide (Rear) 236Q
23 032E 23730 Guide 236R
24 032E 23720 Guide 236S
25 035K 83280 Seal 236T
Ver.1.2 09/2012 51. DADF

5-93
51. DADF 5-94 Ver.1.2
PL 51.6 Nudger/Feed Roll

1 848E 08270 Housing 2371
2 807E 00520 Link Gear (28T) 2372
3 807E 00540 Idler Gear (36T) 2373
4 006E 79310 Nudger Idler Shaft 2374
5 807E 18970 Gear (34T) 2375
6 059K 31281 Nudger Roll (REP 51.6.1)2376
7 806E 20920 Nudger Shaft B 2377
8 003E 72030 Stopper Gate 2378
9 806E 20930 Feeder Shaft B 2379
10 807E 18980 Gear (26T) 237B
11 059K 31270 Feed Roll (REP 51.6.1) 237C
12 005E 80860 C-Clip 237D
13 007K 88751 Gear Assembly (20T) 237E
14 013E 92890 Bearing (6) 237F
15 809E 50690 Front Spring 237G
16 809E 55060 Rear Spring 237H
17 806E 20940 Nudger Shaft A 237J
18 806E 20950 Feeder Shaft A 237K
19 003E 74960 Set Stopper 237M
20 005E 24400 KL-Clip 237N
21 809E 74410 Spring 237P
22 005E 24390 KL-Clip 237Q
PL 51.7 DADF Feeder-Chute
1 054E 30220 Lower Chute 2381
2 054K 30630 CVT Chute Assembly (Item 3, 4)2382
3 054E 30230 CVT Chute 2383
4 – Seal (P/O Item 2) 2384
5 809E 67020 Spring 2385
6 801K 05613 Rear Frame 2386
7 – Front Frame (P/O Item 33)2387
8 110K 11981 DADF Interlock Switch 2388
9 032K 96994 Sensor Guide Assembly (Item 10-17)2389
10 – Sensor Guide (P/O Item 9)238B
11 – Sensor Bracket (P/O Item 9)238C
12 930W 00111 DADF APS 1 Sensor 238D
13 930W 00111 DADF APS 2 Sensor 238E
14 930W 00111 DADF APS 3 Sensor 238F
15 930W 00111 DADF Pre Regi.Sensor 238G
16 930W 00111 DADF Invert Sensor 238H
17 930W 00211 DADF Regi.Sensor 238J
18 – Feeder Housing (P/O Item 34)238K
19 – Actuator (P/O Item 34) 238M
20 – Actuator (P/O Item 34) 238N
21 – Actuator (P/O Item 34) 238P
22 – Actuator (P/O Item 34) 238Q
23 – Actuator (P/O Item 34) 238R
24 – Spring (P/O Item 34) 238S
25 – Bracket (P/O Item 34) 238T
26 – Bracket (P/O Item 34) 238W
27 – Eliminator (P/O Item 34) 238X
28 – Eliminator (P/O Item 34) 238Y
29 – Seal (P/O Item 34) 2391
30 – Seal (P/O Item 34) 2392
31 038E 26880 Invert Guide 2393
32 962K 19722 Wire Harness 2394
33 801K 22530 Lower Chute Unit (Item 1-8)2395
34 054K 24558 Feed Chute Assembly (Item 18-30)2396
35 054K 30620 Lower Chute Assembly (Item 1-5)2397
Ver.1.2 09/2012 51. DADF

5-95
51. DADF 5-96 Ver.1.2
PL 51.8 DADF Feeder-Roll

1 059K 31320 Regi.Roll (REP 51.8.1) 23B1
2 059K 31341 Out Roll 23B2
3 059K 31351 Exit Roll 23B3
4 059K 31330 Takeaway Roll 23B4
5 013E 24670 Ball Bearing 23B5
6 – Bearing 23B6
7 013E 24870 Bearing 23B7
8 – Pulley 23B8
9 – Pulley 23B9
10 020E 36891 Pulley 23BB
11 807E 00640 Gear 23BC
12 020E 37400 Pulley 23BD
13 423W 08654 Belt (Alternate) 23BE
– 423W 08655 Belt (Alternate) 23BF
14 020E 37390 Handle Pulley 23BG
15 – Bracket 23BH
16 – Tension Bracket 23BJ
17 059E 98730 Tension Roll 23BK
18 809E 50761 Spring 23BM
19 – Pulley 23BN
20 – Belt 23BP
21 930W 00111 DADF Document Set Sensor23BQ
22 – KL-Clip 23BR
23 – KL-Clip 23BS
24 423W 09354 Belt (Alternate) 23BT
– 423W 09355 Belt (Alternate) 23BW
25 – Spring 23BX
PL 51.9 Motor Unit
1 – Motor Bracket (P/O Item 11)23C1
2 – Gear Pulley (20/50) (P/O Item 11)23C2
3 – Gear Pulley (14/32/37) (P/O Item 11)23C3
4 127K 38440 DADF Feed Motor 23C4
5 930W 00111 DADF Feed Out Sensor 23C5
6 809E 50750 Spring 23C6
7 423W 08055 Takeaway Belt (Width:4mm) (Alternate)23C7
– 423W 08054 Takeaway Belt (Width:4mm) (Alternate)23C7
8 423W 29955 Feed Belt (Width:6mm) (Alternate)23C8
– 423W 29954 Feed Belt (Width:6mm) (Alternate)23C8
9 127K 38460 DADF Regi.Motor 23C9
10 809E 50760 Spring 23CB
11 030K 75723 Bracket Assembly (Item 1-3)23CC
12 127K 38431 Feed Motor Assembly (Item 1-8)23CD
Ver.1.2 09/2012 51. DADF

5-97
51. DADF 5-98 Ver.1.2
PL 51.10 DADF Document Tray

1 050E 20052 Hinge Tray 23D1
2 – Side Guide (Rear) (P/O Item 23)23D2
3 – Side Guide (Front) (P/O Item 23)23D3
4 807E 00600 Rack Gear 23D4
5 807E 01500 Pinion Gear 23D5
6 120E 22370 Rack Gear And Actuator 23D6
7 809E 51860 Rack Spring 23D7
8 802E 57320 Tray Upper Cover 23D8
9 – Sensor Bracket (P/O Item 24)23D9
10 – Tray Spring (P/O Item 24)23DB
11 – Roll (P/O Item 24) 23DC
12 930W 00111 DADF Tray Set Guide Sensor 123DD
13 930W 00111 DADF Tray Set Guide Sensor 223DE
14 930W 00111 DADF Tray Set Guide Sensor 323DF
15 130E 89950 DADF Tray Size 1 Sensor23DG
16 130E 89950 DADF Tray Size 2 Sensor23DH
17 105E 06910 Eliminator 23DJ
18 – Ground Bracket (P/O Item 23)23DK
19 893E 03340 Label (Inst.) 23DM
20 893E 03351 Label (Max) 23DN
21 962K 19712 Tray Wire Harness 23DP
22 802E 57331 Tray Lower Cover 23DQ
23 050K 56180 (SCC) DADF Document Tray Assembly (Item 1-
22,24,25)23DR
24 030K 75712 Bracket Assembly (Item 9-14)23DS
25 – Guide (P/O Item 23) 23DT
98.1 Screws Table 1
Item PART NO. Description
Table 1
AP 251W 21278 WASHER (3) (t0.5)
Item PART NO. Description AQ 251W 24278 WASHER (4) (t0.8)
A 112W 27677 SEMS SCREW (M3x6) AR 251W 26278 WASHER (5) (t1)
B 112W 27678 SEMS SCREW (M3x6) AS 252W 24350 NYLON WASHER (4)
C 112W 27898 SEMS SCREW (M3x8) AT 252W 26450 NYLON WASHER (5)
D 112W 28098 SEMS SCREW (M3x10) AU 252W 27350 NYLON WASHER (6) (t0.5)
E 113W 15588 PAN HEAD SCREW (M2x5) AV 252W 27450 NYLON WASHER (6) (t1)
F 113W 16088 PAN HEAD SCREW (M2x10) AW 252W 29350 NYLON WASHER (8) (t0.5)
G 113W 20478 SCREW (M3x4) AX 252W 31250 NYLON WASHER (10) (t0.25)
H 113W 20677 SCREW (M3x6) AY 252W 31350 NYLON WASHER (10) (t0.5)
J 113W 20678 SCREW (M3x6) AZ 256W 15278 SPRING WASHER (2) (t0.5)
K 113W 20688 PAN HEAD SCREW (M2.5x6) BA 271W 10850 DOWEL PIN (1.6x8)
L 113W 20878 SCREW (M3x8) BB 271W 16250 DOWEL PIN (2x12)
M 113W 21078 SCREW (M3x10) BC 271W 28250 DOWEL PIN (3x12)
N 113W 21278 SCREW (M3x12) BD 271W 28450 DOWEL PIN (3x14)
P 113W 21478 SCREW (M3x14) BE 271W 28650 DOWEL PIN (3x16)
Q 113W 27488 PAN HEAD SCREW (M3x4) BF 271W 36650 DOWEL PIN (4x16)
R 113W 27588 PAN HEAD SCREW (M3x5) BG 285W 16251 SPRING PIN (2x12)
S 113W 27688 PAN HEAD SCREW (M3x6) BH 285W 28051 SPRING PIN (3x10)
T 113W 27888 PAN HEAD SCREW (M3x8) BJ 285W 28651 SPRING PIN (3x16)
U 113W 35878 SCREW (M4x8) BK 351W 29250 C-CLIP (8)
V 113W 35888 PAN HEAD SCREW (M4x8) BL 354W 13278 E-CLIP (1.5)
W 114W 27678 BIND HEAD SCREW (M3x6) BM 354W 15278 E-CLIP (2)
X 141W 27451 SETSCREW (M3x4) BN 354W 19278 E-CLIP (2.5)
Y 141W 35651 SETSCREW (M4x6) BP 354W 21254 RING KL (4)
Z 153W 15888 TAPPING SCREW (M4x8) BQ 354W 21278 E-CLIP (3)
AA 153W 16288 TAPPING SCREW (M4x12) BR 354W 24254 KL-CLIP (6)
AB 153W 17688 TAPPING SCREW (M3x6) BS 354W 24278 E-CLIP (4)
AC 153W 17888 TAPPING SCREW (M3x8) BT 354W 26278 E-CLIP (5)
AD 153W 18088 TAPPING SCREW (M3x10) BU 354W 27254 KL-CLIP (8)
AE 153W 27878 TAPPING SCREW (M3x8) BV 354W 27278 E-CLIP (6)
AF 153W 28078 TAPPING SCREW (M3x10) BW 354W 29278 E-CLIP (8)
AG 158W 27678 SCREW (M3x6) BX 180W 16878 Wing Screw
AH 158W 27688 ROUND SCREW ( M3x7) BY 113W 35678 SCREW (M4x6)
AJ 158W 27878 SCREW (M3x8) BZ 153W 27678 SCREW (M6x6)
AK 158W 28078 SCREW (M3x10) CA 271W 16050 DOWEL PIN (2x10)
AL 158W 35878 SCREW (M4x8) CB 112W 27659 SEMS SCREW (M3x6)
AM 220W 21278 FLANGE NUT (3) CC 158W 27663 SCREW (M3x6)
AN 251W 19278 WASHER (2.5) (t0.5) CD 113W 27551 SCREW (M3x5)
Ver.1.2 09/2012 98. Screws

5-99
98. Screws 5-100 Ver.1.2
Table 1
Item PART NO. Description
CE 113W 16051 SCREW (M2x10)
CF 114W 27878 BIND HEAD SCREW (M3x8)
CG 113W 21778 SCREW (M3x18)
99.1 Paper 99.2 Environment
Table 1 Table 1
Paper A.C Environment A.C
1 J Paper 57B1 1 Problem Mishandling (covered by User Guide) 9051
2 JD Paper 57B2 2 Problem Mishandling (beyond User Guide) 9052
3 C2 Paper 57B3 3 Operational Error (covered by User Guide) 9053
4 Plain (XEROX) 5711 4 Operational Error (beyond User Guide) 9054
5 Plain (Other makers) 57B4 5 No Reproduction after Power ON/OFF 9055
6 Recycled Paper (XEROX) 5712 6 Interference with Peripheral 9040
7 Recycled Paper (Other makers) 57B5 7 Power at Customer Site 7123
8 Heavyweight 57B6 8 Not Reproduced at Call 9061
9 Tracing Paper 5714 9 No Reproduction after Power ON/OFF (Reproduced at Call) 9062
10 Transparency Paper (FX) 5713 10 Not Cause/Location Identified 9063
11 Transparency Paper (Other makers) 57B7
12 Tack Film 57B8
13 Labels 57B9
14 Postcard 57BB
15 Tab Stock Paper 57BC
16 Hole Punched Paper 57BD
17 Heavyweight 2 75BE
18 Heavyweight 1 Side 2 75BF
19 Heavyweight 2 Side 2 75BG
20 Coated Paper 75BH
21 Coated Paper Side 2 75BJ
Ver.1.2 09/2012 99. Adjustment/Consumables Area Code List

5-101
99. Adjustment/Consumables Area Code List 5-102 Ver.1.2
99.3 Consumables 99.4 Electrical Adjustment

Table 1 Table 1
Consumables A.C Electrical Adjustment A.C
1 Toner (K) 409K 1 Side Regi Adjustment (Tray 1) 77B1
2 Toner (Y) 409Y 2 Side Regi Adjustment (Tray 2) 77B2
3 Toner (M) 409M 3 Side Regi Adjustment (Tray 3) 77B3
4 Toner (C) 409C 4 Side Regi Adjustment (Tray 4) 77B4
5 Side Regi Adjustment (MSI) 77B5
6 Lead Regi Adjustment (Tray 1) 77C5
10 Lead Regi Adjustment (MSI) 77C9
11 White Ref Adjustment 771M
12 IIT Calibration 7726
13 CCD Calibration 77CD
14 Light Axis Fluctuation Correction 77CE
15 ROS Write Timing 77B5
16 Border Erase Adjustment 77B6
17 Calibration 77B7
18 MAX SET UP (Image Quality Adjustment) 7720
19 ATC SENSOR SET UP 77B8
20 TRC Adjustment 77B9
21 ADC/AGC SETUP 77BB
22 Tone UP/DOWN Adjustment 77BC
23 Color Regi. Adjustment 77BD
24 NVM Initialization (IIT/IPS) 702A
25 NVM Initialization (SYS-System) 77BE
26 NVM Initialization (SYS-User) 702D
27 NVM Initialization (IOT) 77BF
28 NVM Initialization (ALL) 77BG
29 Lead Edge Border Erase Adjustment 77BH
30 Trail Edge Border Erase Adjustment 77BJ
31 Side Erase Adjustment 77BK
32 FS R/E Adjustment 77BL
33 SS R/E Adjustment 77BM
34 Temperature Adjustment 7751
35 Fixed R/E Change 77C1
36 Buzzer Level 77C2
37 Download (Reinstall) 77E1
38 Download (Version UP) 77E2
Table 1 99.5 Mechanical Adjustment
Electrical Adjustment A.C
Table 1
39 HDD Initialization (Partition 6) 77CQ
40 HDD Initialization (ALL) 77CT Mechanical Adjustment A.C
41 Finisher Folding Position Adjustment (Booklet) 77CV 1 Full/Harf Parallel Adjutment 1050
42 Finisher Folding Position Adjustment (Bi-Fold) 77CW 2 Finisher Booklet Folding Position Adjustment 1051
43 Other NVM Changes 7760
44 Other Diag. Adjustment 77BN
45 Auto Gradation Correction 77F1
46 ATC Sensor Setup 77F3
47 Tone Up/Down 77F5
48 Secondary Traansfer Output Adjustment 77F6

5-103
99.6 Originals 99.7 Accessories Related

Table 1 Table 1
Originals A.C Accessories Related A.C
1 Photo Originals 572B 1 Accessories Related 80AA
2 Printed Originals 572C 2 EP-SV unit 80AB
3 Maps and Low Contrast Originals 572D 3 Cable between M/C and EP-SV 80AC
4 Paste-up Originals 572E 4 Cable between EP-SV and Related product 80AD
5 Dirty/areased Originals 572F 5 TEL line for EP-SV 80AE
6 Colored Originals 572G 6 AC Adaptor for EP-SV 80AF
7 Other Originals 572H 7 IC Card Gate 80AG
99.8 Fax 99.9 DMP/Network Functions Related
Table 1 Table 1
Fax A.C DMP/Network Functions Related A.C
1 Environmental Requirements 90AA 1 Use Environment 90AA
2 Remote Terminal Send & Receive 9010 2 DMP Function 9060
3 Remote Terminal Send 9011 3 Problems at remort station when data is sent (storage destination 9061
4 Remote Terminal Receive 9012 of Push-Scan etc, PC/server etc)
5 Communication Line 9020 4 Problems at sent station when data is received (PC/server etc) 9062
6 PSTN (NTT) 9021 5 Problems at Accounting Server *1(made by other than FX) 9063
7 Line for PBX only 9022 6 Problems at Authentication Server (Keroberos etc) 9064
8 Telephone/Handset 9023 7 Problems at Directory Server (LDAP etc) 9065
9 ISDN 9024 8 Problems at Timer Server 9066
10 Terminal Adapter 9025 9 Problems at Router 9067
11 Interference from Peripheral Device 9040 10 Problems at HUB 9068
12 Operator (Used only when a specific area cannot be identified) 9050 11 Problems at USB Device (Commercial item) 9069
13 OP Mishandling (Within User Guide) 9051 12 Problems at Memory Media (Commercial item) 906B
14 OP Mishandling (Beyond User Guide) 9052 13 Problems at Wireless LAN 906C
15 Operational Error (Within User Guide) 9053 14 Network-related Services SW *2 9070
16 Operational Error (Beyond User Guide) 9054 15 CentreWare Easy Operator 9071
16 CentreWare Easy Admin/Apeos Ware Easy Admin 9072
17 Job Flow Creation Tool 9073
18 CentreWareFlowService/ApeosWareFlowService 9074
19 CentreWareScanService 9075
20 DocuHouseAccouthgService/ApeosWareAccouthgService 9076
21 CentreWareDeviceService/ApeosWareDeviceService 9077
22 DocuSheare 9078
23 FreeFlow related (XDOD) 9079
24 Print/Scan Driver 907B
25 XDOM 907C
26 Apeos Ware Pool Service 907D
27 Including Encryption Transmission (SSL, S/MIME) Device Certifi- 907E
cate for Apeos
28 External Access Kit 906D
*1: Accounting Server is a server with SW such as DocuHouse that performs auditron administration.
Use this code for a non-FX-made server.
*2: If the service operating on the remote terminal that has had a problem is a non-FX product,use Area
Code 906

5-105
5.3.1 Navi.1.1 (Full System) 5.3.2 Navi.2.1 (Processor 1of2)
Ver.1.2 09/2012 5.3 Parts Navigation

5-107
5.3 Parts Navigation 5-108 Ver.1.2
5.3.3 Navi.2.2 (Processor 2of2) 5.3.4 Navi.2.3 (IIT)

5.3.5 Navi.2.4 (3TM) 5.3.6 Navi.2.5 (IIT-UD)
Ver.1.2 09/2012 5.3 Parts Navigation

5-109
5.3 Parts Navigation 5-110 Ver.1.2
Chapter 6 General
6 General
6.1 How to Use the Service Mode 6.3.1 DC330 Input Component Check List
6.1.1 UI Diagnostic Mode Structure ............................................................................... 5 6.3.1 DC330 Input Component Check List..................................................................... 39
6.1.2 How to Enter the CE Mode.................................................................................... 6
6.1.3 How to Exit from the CE Mode .............................................................................. 8 6.3.2 DC330 Output Component Check List
6.1.4 Printing Various Reports ....................................................................................... 9 6.3.2 DC330 Output Component Check List .................................................................. 49
6.1.5 Main Reports ......................................................................................................... 9 6.3.3 DC140 Analog Monitor
6.2 How to Use the DC Codes 6.3.3 DC140 Analog Monitor Code List.......................................................................... 69
6.2.1 Check Request / Repair Request (EP Service): DC003 (FX Only) ....................... 11 6.3.4 DC135 HFSI List
6.2.2 Used Parts Collection Notification: DC004............................................................ 11 6.3.4 DC135 HFSI List ................................................................................................... 71
6.2.3 EP-DX Settings (EP Service) (FX Only)................................................................ 12
6.2.4 EP-BB Registration (EP Service) (FX Only).......................................................... 12 6.3.6 NVM 700 Controller
6.2.5 DC129 System Registration Adjustment ............................................................... 13 6.3.6 NVM 700 Controller............................................................................................... 75
6.2.6 NVM Read / Write: DC131 .................................................................................... 13
6.2.7 Component Control (IO Check): DC330................................................................ 14 6.3.7 NVM 701,702 Controller
6.2.8 Analog Monitor (IO Check): DC140....................................................................... 14 6.3.7 NVM 701, 702 Controller....................................................................................... 101
6.2.9 Initialize Hard Disk: DC355 ................................................................................... 15
6.3.8 NVM 710 IISS
6.2.10 Software Options................................................................................................. 15
6.3.8 NVM 710 IISS........................................................................................................ 103
6.2.11 Delete All Data .................................................................................................... 16
6.2.12 Hard Disk Failure Prediction Test (Sub System): DC355.................................... 16 6.3.9 NVM 711 IISS
6.2.13 ADF Independent Operation (Sub-System): DC527 ........................................... 17 6.3.9 NVM 711 IISS........................................................................................................ 107
6.2.14 Blank Page Threshold Value (Sub System): DC500........................................... 17
6.2.15 Signals Sending Test (Sub System/Fax Diagnostics) ......................................... 18 6.3.10 NVM 715 IISS
6.2.16 Relay On/Off Test (Sub System/Fax Diagnostics) .............................................. 18 6.3.10 NVM 715 IISS...................................................................................................... 119
6.2.17 Print Test Pattern: DC612 ................................................................................... 19
6.2.18 White Reference Adjustment (MAX Setup/IIT Calibration): DC945 .................... 20
6.3.12 NVM 719 IISS
6.2.19 Optical Axis Correction (MAX Setup/IIT Calibration): DC945.............................. 20 6.3.12 NVM 719 IISS...................................................................................................... 135
6.2.20 Color Balance Adjustment (MAX Setup): DC919 ................................................ 21 6.3.13 NVM 720 Controller
6.2.21 TRC Adjustment (MAX Setup): DC924 ............................................................... 21 6.3.13 NVM 720 Controller............................................................................................. 137
6.2.23 Procon On / Off Print (MAX Setup): DC937 ........................................................ 22
6.2.24 IIT Calibration (MAX Setup): DC945 ................................................................... 23 6.3.14 NVM 730~4 Controller
6.2.25 ATC Sensor Setup (MAX Setup): DC950............................................................ 24 6.3.14 NVM 730~4 Controller......................................................................................... 139
6.2.26 Default Developer ATC Setup: DC949................................................................ 24
6.2.27 Adjust Toner Density (MAX Setup/Tone Up / Down): DC991 ............................. 25 6.3.15 NVM 740_Mgr
6.2.28 Regi Measuring Cycle (Registration): DC671 ..................................................... 25 6.3.15 NVM 740_Mgr ..................................................................................................... 141
6.2.29 Registration Control Sensor Check Cycle: DC673.............................................. 26 6.3.16 NVM 741_Drive_MQ
6.2.30 Registration Control Setup Cycle (Registration): DC675 .................................... 26
6.3.16 NVM 741_Drive_MQ ........................................................................................... 147
6.2.31 Initialize NVM: DC301 ......................................................................................... 27
6.2.32 Machine ID / Billing Data (Adjustment / Others): DC132..................................... 27 6.3.17 NVM 742_PH
6.2.33 Initialize HFSI Counter (Adjustment / Others): DC135 ........................................ 28 6.3.17 NVM 742_PH ...................................................................................................... 153
6.2.34 Jam Counter (Faults): DC118 ............................................................................. 28
6.2.35 Failure Counter (Faults): DC120 ......................................................................... 29 6.3.18 NVM 744_Fuser
6.2.40 Shutdown History (Faults): DC122...................................................................... 29 6.3.18 NVM 744_Fuser .................................................................................................. 179
6.2.41 2nd Transfer Voltage Offset Adjustment: DC912 ................................................. 30
6.3.19 NVM 745_Xfe
6.2.42 ESS-related Hardware Diagnostic Function........................................................ 31
6.3.19 NVM 745_Xfer..................................................................................................... 183
Version 1.1 2008/09

6-1
ApeosPort-III/DocuCentre-III C3300/C2200/C2201 General
General 2008/09 ApeosPort-III/DocuCentre-III C3300/C2200/C2201
6-2 Version 1.1
6.3.20 NVM 746_Xfer 6.3.39 NVM 840 Controller

6.3.20 NVM 746_Xfer ..................................................................................................... 195 6.3.39 NVM 840 Controller............................................................................................. 511
6.3.21 NVM 749_EXP 6.3.40 NVM 850 Controller

6.3.21 NVM 749_EXP .................................................................................................... 227 6.3.40 NVM 850 Controller............................................................................................. 517
6.3.22 NVM 751_Xero_Clean 6.3.41 NVM 860,870,880,900,910,920 Controller

6.3.22 NVM 751_Xero_Clean......................................................................................... 241 6.3.41 NVM 860, 870, 880, 900, 910, 920 Controller..................................................... 519
6.3.23 NVM 752_Procon 6.5 Fax Related Information

6.3.23 NVM 752_Procon ................................................................................................ 249 6.5.1 Activity Report (User Mode) .................................................................................. 527
6.5.2 Activity Report (CE Mode)..................................................................................... 528
6.3.24 NVM 753_Procon 6.5.3 Protocol Monitor .................................................................................................... 528
6.3.24 NVM 753_Procon ................................................................................................ 255
6.5.4 Protocol Trace
6.3.25 NVM 754_Procon 6.5.4.1 Protocol Trace.................................................................................................... 536
6.3.25 NVM 754_Procon ................................................................................................ 259 6.5.4.2 FCF/FIF Description........................................................................................... 537
6.3.26 NVM 760_RegiCon 6.5.4.3 Bit 7 Description ................................................................................................. 537
6.5.4.4 Bit 6 Description ................................................................................................. 538
6.3.26 NVM 760_RegiCon.............................................................................................. 261
6.5.4.5 Bit 16 Description ............................................................................................... 538
6.3.27 NVM 762_Deve 6.5.4.6 Bit 15 Description ............................................................................................... 539
6.3.27 NVM 762_Deve ................................................................................................... 263 6.5.4.7 Bit 14~11 Description ......................................................................................... 539
6.5.4.8 Bit 10 Description ............................................................................................... 540
6.3.28 NVM 770 Controller 6.5.4.9 Bit 9 Description ................................................................................................. 540
6.3.28 NVM 770 Controller ............................................................................................. 265 6.5.4.10 Bit 24, 32, 40, 48, 56, 64, 72, 80, 88, 96, 104, 112 Description ....................... 541
6.5.4.11 Bit 21~23 Description ....................................................................................... 541
6.3.29 NVM 780 Controller
6.5.4.12 Bit 19, 20 Description ....................................................................................... 542
6.3.29 NVM 780 Controller ............................................................................................. 279
6.5.4.13 Bit 17, 18 Description ....................................................................................... 542
6.3.30 NVM 785 Controller 6.5.4.14 Bit 31 Description ............................................................................................. 543
6.3.30 NVM 785 Controller ............................................................................................. 303 6.5.4.15 Bit 28 Description ............................................................................................. 543
6.5.4.16 Bit 27 Description ............................................................................................. 544
6.5.4.19 Bit 1, 3, 33~38, 47, 49~51, 53~55, 57, 59, 60, 62, 65~71, 73~75, 81~84, 87, 92~95, 97~99, 101,
6.3.32 NVM 800 Controller 102 Description ............................................................................................................... 545
6.3.32 NVM 800 Controller ............................................................................................. 451
6.5.4.520 Bit 46 Description ........................................................................................... 546
6.3.33 NVM 803 ~809 Controller 6.5.4.21 Bit 45 Description ............................................................................................. 547
6.3.33 NVM 803~809 Controller..................................................................................... 459 6.5.4.22 Bit 44 Description ............................................................................................. 547
6.5.4.23 Bit 43 Description ............................................................................................. 548
6.5.4.26 Bit 79 Description ............................................................................................. 549
6.5.4.30 Bit 105~109 Description ................................................................................... 551
6.3.36 NVM 823 Controller ............................................................................................. 481
6.5.5 Troubleshooting of ISDN Communication(FX only) .............................................. 552
6.3.37 NVM 825 Controller ............................................................................................. 485
6.5.6 Super G3 Fax
6.5.6.1 Super G3 Fax..................................................................................................... 553
6.3.38 NVM 830 Controller 6.5.6.2 V.8 CM/JM Signal .............................................................................................. 554
6.3.38 NVM 830 Controller ............................................................................................. 509 6.5.6.3 V.8 Operation / Auto Send ................................................................................. 555
6.5.6.4 V.8 Operation/Manual Send ............................................................................... 556
6.5.6.5 Troubleshooting of Super G3 Fax ...................................................................... 556
6.7 Specification
6.7.1 Product Name/Product Code/Serial No................................................................. 559
6.7.2 Machine Dimension and Basis Weight.................................................................. 566
6.7.3 Installation Space .................................................................................................. 568
6.7.4 Levelness .............................................................................................................. 569
6.7.5 Electrical Specifications......................................................................................... 570
6.7.6 Installation Environment ........................................................................................ 571
6.7.7 WarmUp ................................................................................................................ 571
6.7.8 FCOT (First Copy Output Time) ............................................................................ 572
6.7.9 Printing Speed....................................................................................................... 572
6.7.10 Paper Tray Capacity............................................................................................ 574
6.7.11 Paper Size and Loading Orientation ................................................................... 574
6.7.12 Paper Weight....................................................................................................... 575
6.7.13 Auto 2 Sided Printing........................................................................................... 576
6.7.14 Output Tray Capacity .......................................................................................... 576
6.7.15 Remaining Paper Amount Detection ................................................................... 577
6.7.16 Resolution/Gradation........................................................................................... 577
6.7.17 Paper Selection ................................................................................................... 578
6.7.18 Image Loss.......................................................................................................... 579
6.7.19 Maximum Printable Area ..................................................................................... 579
6.7.20 Alignment Specification ....................................................................................... 580
6.7.21 Controller Specification ....................................................................................... 582
6.7.22 Searchable PDF .................................................................................................. 583
6.7.23 FAX Specification ................................................................................................ 585
6.8 Tools/Service Consumables

6.8.1 Tools...................................................................................................................... 589
6.8.2 Service Consumables ........................................................................................... 589
6.9 Consumables
6.9 Consumables ........................................................................................................... 591
6.10 Modification
6.10 Modification ............................................................................................................ 593
Version 1.1 2008/09

6-3
6-4 Version 1.1
6.1.1 UI Diagnostic Mode Structure • Sys-USER
• Fault Counter
The UI Diag screen structure consists of the "Maintenance / Diagnostics" screen of "Color Screen (MCW-
UI)". 10. IO Check
• Component Control
[Color UI Screen] • Analog Monitor
The Color UI "Maintenance / Diagnostics" screen structure is as follows. 11. Sub System
• ADF Independent Operation
Enter the CE Mode and select [Maintenance / Diagnostics...]. The following buttons from 1 to 15 are
• Fax Diagnostics
displayed. However, the items "11. Sub System" to "15. Back Up Files / Restore Files" are displayed on
• Hard Disk Failure Prediction Test
the second page.
• Blank Page Threshold Value
1. EP Service 12. Adjustment / Others
• EP Service Parameters • Machine ID / Billing Data
• Check EP Connection • HFSI Counter
• Delete EP Certificate 13. Faults
• EP Registration / Cancel Registration • Jam Counter
2. Software Options • Failure Counter
3. NVM Read / Write • Shutdown History
4. Registration 14. Software Upgrade
• Tray 5 Guide Adjustment 15. Back Up Files / Restore Files
• Registration Control Setup Cycle • Back Up Files
• Regi Measuring Cycle • Restore Files
• System Registration Adjustment • Delete Backed Up Files
• Registration Control Sensor Check Cycle
5. Initialize Hard Disk
• Partition A
6. Print Test Pattern
7. MAX Setup
• Procon On / Off Print
• Adjust Toner Density
• Default Developer ATC Setup
• IIT Calibration
• 2nd Transfer Voltage Offset Adjustment
• ATC Sensor Setup
• TRC Adjustment
• LPH EEPROM Self Test
8. Delete All Data
9. Initialize NVM
• IOT
• OUTPUT (Finisher)
• IISS-Extension
• Input Device
• Sys-SYSTEM
Version 1.1 2008/09 6.1 How to Use the Service Mode

6-5
6.1 How to Use the Service Mode 6-6 Version 1.1
6.1.2 How to Enter the CE Mode

As the UI screen for DocuCentre-III/ApeosPort-III C3300/C2200 is a newly created one, this section will
describe its operating instructions.
1. How to Enter the CE Mode

(1) Press and hold the [0] key on the Control Panel for 5 seconds or longer and then press the
[Start] key, keeping your finger on the [0] key. The "CE - Type Passcode" screen will appear.
(2) Enter the Passcode "6.7.8.9" and select [Confirm].
The message display section will be reversed to let the user know that the mode has changed
to the CE Mode.
2. How to Enter the Diag screen
(1) Select [Tools]. The "Tools" screen is displayed.
Figure 2 j0wa61001
5. "Maintenance / Diagnostics" screen

(1) The "Maintenance / Diagnostics" screen is displayed. The following Items can be selected on
this screen.
• EP Service
• Software Options
• NVM Read / Write
• Registration
• Initialize Hard Disk
• Print Test Pattern
• MAX Setup
Figure 1 j0wa61000 • Delete All Data
• Initialize NVM
3. Diag screen menu list
• IO Check
(1) "Common Service Settings" Group Æ press the scroll button at the right side of the Features
For the menus that are not on this screen, press the bottom right button.
menu.
6. "Maintenance / Diagnostics" screen
4. Diag screen menu
(1) The newly added "Software Upgrade" and "Back Up Files / Restore Files" buttons are
(1) Select the "Maintenance / Diagnostics..." Feature. displayed.
• Sub System
• Adjustment / Others
• Faults
• Software Upgrade
• Back Up Files / Restore Files
7. "Tools" screen menu list
System Settings
Common Service Settings
– Machine Clock / Timers
– Audio Tones
– Screen / Button Settings – Stored Programming
– Paper Tray Settings – Create Job Flow Sheet Keyword
– Image Quality Adjustment – Add Address Book Entry
– Reports – Add Fax Comment
– Maintenance / Diagnostics Accounting
– Watermark – Create / View User Accounts
– Print Universal Unique ID – Reset User Accounts
– Other Settings – System Administrator's Meter (Copy Jobs)
Copy Service Settings – Accounting Type
– Copy Tab - Features Selection System Administrator Settings
– Preset Buttons – System Administrator's Login ID
– Copy Defaults – System Administrator's Passcode
– Copy Control – Login Type
– Original Size Defaults – Access Control
– Reduce / Enlarge Presets – Create / View User Accounts
– Custom Colors – Reset User Accounts
– Annotations Create Comments – Create Authorization Groups
Connectivity & Network Setup – User Details Setup
– Port Settings – Maximum Login Attempts By System Administrator
– Protocol Settings – Passcode Policy
– Machine's E-mail Address / Host Name – Charge / Private Print Settings
– Proxy Server Settings Authentication
– Outgoing / Incoming E-mail Settings Allow User to Disable Active Settings
– Remote Authentication / Directory Service Job Status Default
– Security Settings – Active Jobs View
– Other Settings – Completed Jobs View
Print Service Settings Overwrite Hard Disk
– Allocate Memory – Number of Overwrites
– Delete Form – Scheduled Image Overwrite
– Other Settings EP Service
Scan Service Settings – EP Service Parameters
– First Tab 1. Polling Interval: Disabled
– Scan Defaults 2. Latest Billing Data Polling Interval: Disabled
– Initial Value 3. Diagnostic Data Polling Interval: Disabled
– Scan to PC Defaults 4. Polling Time: 0 Hours 00 Minutes
– Original Size Defaults 5. Billing Cut-Off Date & Time: Do Not Set
– Output Size Defaults 6. Date to Poll Cut-Off Billing Data: Do Not Set
– Reduce / Enlarge Presets 7. CRU Near Empty Notification: Disabled
– Other Settings 8. CRU Near Full Notification: Disabled
Setup 9. CRU Replacement Notification: Disabled
– Create Mailbox 10. ERU Near Empty Notification: Disabled
– Create Job Flow Sheet 11. Alert Notification: Disabled

6-7
12. Display Repair Request Button: Disabled 6.1.3 How to Exit from the CE Mode
13. Display EP Diagnostic Button (For KO): Disabled
There are 2 ways to exit.
14. Display EP Diagnostic Button (For CE): Disabled
– Check EP Connection: Are you sure you want to check the connection with the server? • Turn the power OFF and ON.
Check Connection; Cancel • While remaining on the "System Settings" screen, hold down the [0] key and simultanously press
– Delete EP Certificate: Are you sure you want to delete the EP Certificate from the device? the [Start] key.
The EP Certificate is required for EP System authentication. EP Service will become NOTE: If selecting "Yes" for "Exit (Keep Log)" or "Exit (Clear Log)" at the "Maintenance / Diagnostics"
unavailable if the certificate is deleted. screen causes the machine to reboot, it will also exit from CE Mode.
Delete; Cancel
– EP Registration / Cancel Registration
BB Registration
Destination Server IP
Destination Server Path
Staff ID
Proxy Server
EPA Server Registration
Destination Server IP
Destination Server Path
Port Number
Proxy Server Port Number
Staff ID
– Cancel Registration
To cancel the registration, press [Start].
6.1.4 Printing Various Reports 6.1.5 Main Reports
1. Enter the CE Mode. 6.1.5.1 Debug Log Report
2. Press the [Machine Status] key on the Control Panel. • Purpose of the report:
3. Select the "Machine Information" tab on the screen. To reduce the CE's workloads when repairing failures by printing out the debug messages recorded
4. Select the [Print Reports...] button. in the NV memory for CE maintenance.
5. Press the following button. Select the button of the Report to print and press the [Start] key. • Print Contents
The specified report will be printed. Prints out the debug messages recorded in the NV Memory with the time when the data was stored.
• [Job Status / Activity Report...] button The output format is as follows.
Job History Report, Error History Report, Activity Report, Stored Document List. YYYY/MM/DD HH:MM:SS "xxxxx" (Recorded message)
• [Copy Reports...] button 6.1.5.2 HFSI Report
Configuration Report. • Purpose of the report:
• [Printer Reports...] button The HFSI information stored in the IOT will be displayed.
Configuration Report, TIFF Logical Printers List, ART EX Form List, ESC/P Settings List, • Print Contents
ESC/P Logical Printers List, PDF Settings List, TIFF Settings List, ART IV ESC/P User Defined Report Name: HFSI Report
List, Font List.
Last Date of Visit YYYY/MM/DD
• [Fax Reports...] button
Reports, Address Book, Fax Comments List. Table 1
• [Mailbox List...] button.
Chain-Link Current Value Standard Value Average Monthly Value
• [Job Counter Report...] button
xxx-xxx xx xx xx
• [Used Product Return Form...] button
6-digit Display Numeric values are Numeric values are The screen displays the
• [CE...] button For Chain Link No., displayed. displayed. value accumulated from the
HFSI Report, Debug Log Report, Jam Report, Failure Report, Shutdown Report, refer to 6.3.4. last service call up to now
Protocol Monitor Report. and the frequency within 30
days calculated by the
number of days.
6.1.5.3 Jam Report

• Purpose of the report:
To check the frequency of the occurrence of jams that have been registered in advance.
• Print Contents
Report Name: Jam Report
Table 2
Chain-Link Counter Value
xxx-xxx xx
6-digit Display Numeric values are displayed.
Search for the Chain Link with the search function.
6.1.5.4 Shutdown Report

To output the history registered for the purpose of CE maintenance.
• Print Contents

6-9
Up to 50 items registered as System Fail, Paper Jam and Document Jam will be displayed Prints the Fax Activity History to analyze the cause of communication errors. To provide with a
respectively. If there is no log, only the item names are displayed and the log is not displayed. simple measure to identify the cause of communication errors by adding the protocol monitor
Report Name: Shutdown Report function into the FAX terminal itself.
System Fail History For the details of the report contents, refer to 6.5.3.
Table 3
Date & Time Chain-Link Sheets
The date when the trouble xxx-xxx Up to 50 items
occurred is displayed. 6-digit Display
Paper Jam History
Table 4
Document Jam History
Table 5
6.1.5.5 Failure Report

• Purpose of the report: To display the number of fails that has been registered in advance for CE
maintenance.
• Print Contents
Report Name: Failure Report
The following reports are displayed:
Table 6
Chain-Link Counter Value
xxx-xxx xx
6-digit Display Numeric values are displayed.
6.1.5.6 Protocol Monitor Report

6.2.1 Check Request / Repair Request (EP Service): DC003 (FX 6.2.2 Used Parts Collection Notification: DC004
Only) Purpose
Requests FFL to collect the Used Parts through the EP-SV.
NOTE: Procedures to deal with the EP-SV problems are as follows:

1. If the telephone line to EP-SV was busy when EP-SV received the Used Parts Collection Request
from the Main Processor
Æ Returns Fail to the Main Processor when EP-SV has received the Used Parts Collection Request
from the Main Processor.
2. If EP-Front does not answer the phone when EP-SV called EP-Front
Æ Returns Fail to the Main Processor when EP-SV cannot be connected to EP-Front even after
making the specific number of calls.
3. If the telephone line is disconnected when communicating with EP-Front
Æ Returns Fail (telephone line is disconnected) to the Main Processor when the line is
disconnected.
4. If EP-SV is retrying, or waiting for redial or executing when EP-SV received Used Parts Collection
Request from the Main Processor.
Æ Returns Fail to the Main Processor when EP-SV has received the Used Parts Collection Request
from the Main Processor.
Procedure
1. Select [EP Service] on the "Maintenance / Diagnostics" screen.
2. Select [Used Parts Collection Request] on the "EP Service" screen.
3. The "Used Parts Collection Request" screen is displayed.
• Used Parts Quantity: 1 to 255 (Default is 1)
• Customer Representative's Name: Enter the Customer Representative's Name using the
keyboard and select [Save].
4. Enter the Used Parts Quantity and the Customer Representative's Name where necessary.
5. Press the [Start] button.
6. Select [Close] to return to the "EP Service" screen.
Version 1.1 2008/09 6.2 How to Use the DC Codes

6-11
6.2 How to Use the DC Codes 6-12 Version 1.1
6.2.3 EP-DX Settings (EP Service) (FX Only) 6.2.4 EP-BB Registration (EP Service) (FX Only)
6.2.5 DC129 System Registration Adjustment 6.2.6 NVM Read / Write: DC131
Purpose Purpose
To print the built-in adjustment test pattern, perform measurements at the specified positions and perform It is possible to refer to or set/change the NVM data.
adjustments to obtain the correct positions.
NOTE: All the NVM data including the NVM for the Key Operator are accessible. However, Billing and
NOTE: For the independent IIT Regi Adjustment, refer to "DC945 IIT Calibration - Optical Axis Auditron Administration Password cannot be rewritten.
Correction". For the IIT/ADF Skew Adjustment, refer to the IIT/ADF Adjustment Procedures, respectively.
NOTE: For details on NVM No. (Chain-Link), refer to 6.3.6 until 6.3.42.
Procedure
Procedure
1. Enter DC129.
1. Select [NVM Read / Write] on the "Maintenance / Diagnostics" screen.
Switch to the CE mode and select [System Registration Adjustment] by the following steps.
2. Input the Chain-Link No. and select [Confirm / Change].
(1) Hold down the [0] button for 5 seconds, then press the [Start] button to switch to CE mode.
3. The "Current Value" and the "New Value" columns are displayed.
(2) Enter the password "6.7.8.9" and select [Confirm].
(3) Press the [Log In / Out] button on the Control Panel. NOTE: E.g.) The machine does not accept "700-6" as an abbreviation of "700-006". When a
number starts with "0", the "0" must be entered.
(4) Select "System Settings" on the Touch Panel.
(5) Select [Maintenance / Diagnostics...]. 4. Enter the value that you wish to change to into the "New Value" column using the keypad and select
(6) Select [Registration]. [Save].
(7) Select [System Registration Adjustment]. The entered entered value can be cleared using the [C] button.
2. Select [Start] on the DC129 screen. NOTE: If the entered value is invalid, the following message is displayed.
(1) Select the Output Color and Paper Supply, then select [Adjust]. "Incorrect value. Please re-enter."
(2) Specify the no. of sheets to be printed and select [Print].
5. The entered number is displayed in the "Current Value" column.
(3) Perform measurements on the printout at the specified positions.
6. Select [Close] to return to the "Maintenance / Diagnostics" screen.
Lines can be found 10mm from the paper edge for the Lead Regi, and with the LE at the top,
8.5mm from the left edge for the Side Regi. Those are the correct positions, so you should
align towards them.
Lead Registration: U indicates narrowing margin, D indicates widening margin.

Side Registration: L indicates widening margin, R indicates narrowing margin.
< Adjustment amount per step >

Lead Regi Adjustment Step: 0.100mm/step
Side Regi Adjustment Step: 0.106mm/step
(4) Use the buttons to set an adjustment value then select [Adjust] once.
(5) The screen will display "Diagnostic routine completed.".
NOTE: Be careful because the adjustment amount would have doubled if you had selected
[Adjust] again.

6-13
6.2.7 Component Control (IO Check): DC330 6.2.8 Analog Monitor (IO Check): DC140
Purpose Purpose
Displays the logic state of Input Component input signals and operates the Output Components. Monitors the Analog value of the A/D converted sensor, by operating each component (such as C.C).
You can temporarily change the output value.
Note: For details on the Component Control (Chain-Link) Codes, refer to 6.3.1 and 6.3.2
NOTE: For details on the Analog Monitor, refer to 6.3.3.
Procedure
Procedure
1. Select [IO Check] on the "Maintenance / Diagnostics" screen.
1. Select [IO Check] on the "Maintenance / Diagnostics" screen.
2. Select [Component Control] on the "IO Check" screen.
2. Select [Analog Monitor] on the "IO Check" screen.
3. Enter the Chain-Link No. of the Input / Output components (6 digits) using the keypad.
3. The "Analog Monitor" screen is displayed.
NOTE: E.g.) The machine does not accept "1-300" as an abbreviation of "001-300". When a • "Input / Output" column: Component type (Input / Output component)
number starts with "0", the "0" must be entered. • "Enabled / Disabled" column: Operation states - Enabled (Checking in progress), Disabled
4. Press the [Start] button. Component operation is started. (Checking stopped)
• To proceed further, select the [Enter Number] button on the screen, enter the Chain-Link No. • "Level" column: Displays the received output level value. (Level: 0-65535)
and press [Start]. • [Change Output Level] button: Input the output level that is desired to change and check the
Output Level of the output component temporarily. Select the [Change Output Level] button,
NOTE: The status of the latest turned ON component is displayed on the screen. enter the value using either the Keypad on the screen or the arrow keys and press [Confirm].
• To check the status of a previously turned ON component, select the [Enter Number] button, • [Enter Number] button: Refer to Step 4
enter the Chain-Link No. of that component and press [Show Current Status]. The status of the • [Show Current Status]: Refer to Step 4
previously turned ON component is displayed. 4. Enter the Chain-Link No. of the analog Input / Output components using the Keypad.
• Select [Cyclic Motion] for the component to repeat the operation. • To proceed further, select the [Enter Number] button on the screen, enter the Chain-Link No.
5. Input / Output column (component type), Status column (Operation status: High/Low), and Counter and press [Start].
column (Operation Count) are displayed on the "Component Control" screen.
6. Press the [Stop] button to stop the component operation. NOTE: The status of the latest turned ON component is displayed on the screen.
7. Select [Close] to return to the "IO Check" screen. • To check the status of a previously turned ON component, select the [Enter Number] button,
enter the Chain-Link No. of that component and press [Show Current Status]. The status of the
previously turned ON component is displayed.
5. Select [Close] to return to the "IO Check" screen.
6.2.9 Initialize Hard Disk: DC355 6.2.10 Software Options
Purpose Purpose
To initialize the Hard Disk partition A only. Enter the software key (password) to enable the optional functions installed in the device. (Can also be
set up in the Machine Administrator Mode)
Procedure
1. Select [Initialize Hard Disk] on the "Maintenance / Diagnostics" screen. Procedure
2. Select [Partition A] and press [Start]. 1. Select [Software Options] on the "Maintenance / Diagnostics" screen.
3. Select [Yes] after the confirmation message is displayed. 2. Enter the password of the software option using [Keyboard] on the "Software Options" screen.
Partition A of the Hard Disk is initialized. NOTE: Software key (password) error occurs in the following situations.
4. When "Partition A has been initialized." is displayed, select [Confirm]. • Input mistake
5. Select [Close] to return to the "Maintenance / Diagnostics" screen. • Inconsistent model code and machine number
• Issuance mistake (Wrong software key (password) number)
3. Press the [Reboot] button.


6-15
6.2.11 Delete All Data 6.2.12 Hard Disk Failure Prediction Test (Sub System): DC355
Purpose Purpose
Deletes the data in the Hard Disk, ESS PWB NVRAM, and Backup RAM (User defined/registered Perform failure prediction test for Hard Disk (HDD).
information and information recorded automatically by the system). (Can also be set up in the Machine
Administrator Mode) Procedure
1. Select [Sub System] on the "Maintenance / Diagnostics" screen.
Procedure 2. Select [Hard Disk Failure Prediction Test] on the "Sub System" screen.
1. Select [Delete All Data] on the "Maintenance / Diagnostics" screen.
3. The "Hard Disk Failure Prediction Test" screen is displayed.
2. A Message is displayed on the "Delete All Data" screen.
4. Follow the instructions on the screen and press [Start].
5. The result is displayed on the "Hard Disk Failure Prediction Test" screen.
4. Confirmation Message is displayed. Select [Delete].
6. If the result is NG, Fault Code is displayed.
5. The message "Deleting data..." is displayed.
Take action according to the message and press the [Confirm] button.
6. The message indicating the completion appears.
7. Select [Close] to return to the "Sub System" screen.
6.2.13 ADF Independent Operation (Sub-System): DC527 6.2.14 Blank Page Threshold Value (Sub System): DC500
Purpose Purpose
To automatically adjust the original size during DADF scan to the desired original size. To set the value that is used to determine a blank document when performing blank page detection for
Fax machines.
NOTE: This procedure is one of the "Color UI" screen procedures.
(For machines that are used often by visually impaired users, the CE performs document background
Procedure settings using this tool)
1. Select [Sub System] on the "Maintenance / Diagnostics" screen.
2. Select [ADF Independent Operation] on the "Sub System" screen. NOTE: The UI Diag adjustment will always be performed immediately after "Blank Page Threshold
3. The "ADF Independent Operation" screen is displayed. Value". (The Fax Skip Blank Pages Feature becomes valid when the NVM: 820-123 value is set to "1")
4. Following the message, set the document on the DADF. (Max 3 sheets) Procedure
5. Press the [Start] button. 1. Select [Sub System] on the "Maintenance / Diagnostics" screen.
6. Follow the instructions on the screen and press [Confirm]. 2. Select [Blank Page Threshold Value] on the "Sub System" screen.
7. Select [Close] to return to the "Sub System" screen. 3. The "Blank Page Threshold Value" screen is displayed.
4. Following the message, set the document on the DADF. (A4LEF)
6. 1 Sided Scan is performed by the DADF, the "Threshold Value Coefficient" is displayed and set.
[System Data Adjustment]
1. Blank Data Estimation Correction Coefficient (NVM: 820-127)
The adjustment range is from 1000 to 1500. Increasing this value may cause even non-blank
documents to be detected as blanks, while lowering it results in only document that are practically
blank papers to be detected as blanks.
2. Blank Detection Threshold Correction Coefficient (NVM: 820-128)
The adjustment range is from 0 to 500 (Default: 250). Increasing this value may cause even non-
blank documents to be detected as blanks, while lowering it results in only document that are
practically blank papers to be detected as blanks.

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6.2.15 Signals Sending Test (Sub System/Fax Diagnostics) 6.2.16 Relay On/Off Test (Sub System/Fax Diagnostics)
Purpose Purpose
To test whether the signal is sent or not and how the sending level is adjusted by sending various signals To test for trouble of the relay, voltage value, and current value by turning ON/OFF various relays that are
to each channel. used in the NCU.
Procedure Procedure
1. Select [Sub System] on the "Maintenance / Diagnostics" screen. 1. Select [Sub System] on the "Maintenance / Diagnostics" screen.
2. Select [Fax Diagnostics] on the "Sub System" screen. 2. Select [Fax Diagnostics] on the "Sub System" screen.
3. Select [Signals Sending Test] on the "Fax Diagnostics" screen. 3. Select [Relay On/Off Test] on the "Fax Diagnostics" screen.
The following buttons will appear. The following buttons will appear.
Table 1 Table 1
Button Names Contents Button Names Contents
Line Lines 0.1.2.3.4.5. All can be selected. Line The Lines 1.2.4. All are displayed.
Signal Number Press number with the keypad on the Control Panel.
4. Select a Line Number and select [Relay On].
4. Enter the Line Number/Signal Number and select [Send Signals]. To turn a relay Off, select [Relay Off].
To stop sending signals, select [Cancel Sending]. If an error occurs, the Chain/Link No. will be displayed.
If an error occurs, the Chain/Link No. will be displayed. 5. Select [Close] to return to the "Sub System" screen.
6.2.17 Print Test Pattern: DC612 Table 1
Purpose Pattern Qua Paper Color NVM

Number Name ntity Tray Type Mode Settings Reference
Performs copy quality check and isolates the problems by printing the Test Pattern in the machine.
54 Binary Procon PG 1 Tray 1 4C 870- Gradation, Defect
Performs No Paper Run. (Controller) 207:11 detection
870-
Procedure 211:4~6
55 Multi-value C- 1 Tray 1 4C 870- For calibration, gradation
1. Enter [NVM Read / Write] from the "Maintenance / Diagnostics" screen and set the NVM
TRACS Check PG 207:11 pattern for Print
prerequisite for each of the Patterns listed in the following table.
(Print) (Controller) 870- calibration
2. Select [Print Test Pattern] on the "Maintenance / Diagnostics" screen. 211:4~6
3. Enter the Pattern Number and set the Paper Supply, Output Color, Quantity, as well as Cin.
56 Multi-value Procon 1 Tray 1 4C 870- Gradation, Defect
If the Pattern Number prerequisite is wrong, it cannot be executed. Refer to the following table for PG (Controller) 207:11 detection
the prerequisites for each pattern. 870-
• Output Color: 4C, 3C, K, Y, M, C, R, G, B 211:4~6
• Paper Supply: Paper Tray and Paper Type (MSI selected) 60 Ladder Pattern 1 Tray 1 4C 870- Defect detection/Banding
*Paper Sizes usable in MSI: A4 LEF, 8.5x11" LEF, A3, 11x17" (multi-value) 207:11
(Controller) 870-
*Paper Type (details):
211:4~6
Heavyweight: Heavyweight (A, B, C, S), Heavyweight Reload (A, B, C, S), Extra Heavyweight
(A, B, C, D, S), Extra Heavyweight Reload (A, B, C, D, S)
Plain Paper: Plain (A, B, C, D, E, F, G, S)
Gloss: Gloss, Gloss Reload, HW Gloss, HW Gloss Reload,
• Quantity: 1 to 999
• Cin: 0% to 100%, is only valid when Pattern Number 2 (Half Pattern) is selected.
NOTE: When Pattern Number is set to "71: No Paper Run", empty rotation is performed as many
times as the number set in Quantity. Press the [Stop] button to stop.
Patterns and Prerequisites
Table 1
Pattern Qua Paper Color NVM
Number Name ntity Tray Type Mode Settings Reference
51 Simple Binary 1 Tray 1 4C 870- For simple calibration,
Calibration PG 207:11 simple gradation pattern
(Controller) 870- for Print calibration
211:4~6
52 Multi-value Simple 1 Tray 1 4C 870- For simple calibration,
Calibration PG 207:11 simple gradation pattern
(Controller) 870- for Print calibration
211:4~6
53 Binary C-TRACS 1 Tray 1 4C 870- For calibration, gradation
Check PG (Print) 207:11 pattern for Print
(Controller) 870- calibration
211:4~6

6-19
6.2.18 White Reference Adjustment (MAX Setup/IIT Calibration): 6.2.19 Optical Axis Correction (MAX Setup/IIT Calibration):
DC945 DC945
Purpose Purpose
To perform automatic correction for IIT White Sensitivity Level and Gray Balance. To automatically measure and adjust skew for Platen and Side Regi.
NOTE: Perform this when there are smears and gray contamination etc. of the IIT. NOTE: Perform this when something is clearly wrong with the Platen Regi skew.
Procedure Procedure
1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen. 1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen.
2. Select [IIT Calibration] on the "MAX Setup" screen. 2. Select [IIT Calibration] on the "MAX Setup" screen.
3. Select [White Reference Adjustment] on the "IIT Calibration" screen. 3. Select [Optical Axis Correction] on the "IIT Calibration" screen.
4. Follow the instructions on the screen and press [Start]. (Load 10 or more sheets of blank A3 paper 4. Follow the instructions on the screen and press [Start].
on the Platen) Open the platen cover, make sure there is nothing on the glass, and execute.
NOTE: The machine carries out the following operations. 5. The following data are displayed on the screen after execution.
• Result: OK / NG
(1) Performs shading to stabilize the IIT state.
• Front NUT Correction Angle: numeric display
(2) Obtains the shading data.
• Rear NUT Correction Angle: numeric display
(3) Performs sampling of white paper data to calculate and set the White Reference Correction
6. If NG, run the necessary adjustment.
Coefficient. (Written into NVM 715-092 to 094)
7. Select [Close] to return to the "IIT Calibration" screen.
(4) Performs shading to reflect the result of the White Reference Adjustment.
6.2.20 Color Balance Adjustment (MAX Setup): DC919 6.2.21 TRC Adjustment (MAX Setup): DC924
Function Function
To perform fine adjustment of the center value of the low density/medium density/high density output Manual Density Adjustment. Manually sets the offset amount of the ADC-LUT created by the ADC patch
balance for each color Y, M, C and K (Black) for copy images. and finely adjusts the gradation.
The center of color adjustment in Customer Mode will be changed by this setup. NOTE: When performing this adjustment, make sure that there is no problem with the IOT. After
performing the auto gradation adjustment, only perform adjustment for density, especially highlight or
• This adjustment is only applicable to the copy function. central gradation when necessary.
• Perform this adjustment only when requested by the customer.
Adjustment Overview
Operation Content 1. The gradation adjustment amount can be set from the screen in 1/128 units (-128 to +127) for the L/
1. User can select the color balance adjustment value from -4 to +4 (9 levels) for low density, middle M/H gradation of each color Y, M, C and K. (0 indicates no adjustment. + numbers increase the
density, and high density outputs for each Y, M, C, K (Black) color, respectively."0" is the default density, and - numbers reduce the density)
value. The image will become lighter (lower density) from -1 to -4, and darker (higher density) from
2. To set whether or not to apply the TRC Adjust, set the availability using the switch "Target" from the
+1 to +4.
screen.
2. Image adjustment is carried out in the TRC section of the IIT/IPS according to the set value.
3. Upon entering the adjustment screen, the NVM value "M LUT" for the L/M/H of each color [Y], [M],
3. Keep the set value as the NVM of the IISS. [C] and [K] and the status of the "Target" will be displayed.
4. When color mode is "B/W", the adjustment value for "K" becomes effective. 4. The "M LUT" for each color can be changed on the adjustment screen.
Procedure 5. "None" or "Copy & Print Jobs" is displayed for the status of the "Target". This setting can be
1. Enter DC919. changed from the screen.
[UI Diag] 6. When the [Start] button on the screen is selected, the corresponding NVM is updated for the
Switch to the CE mode and select [Color Balance Adjustment] according to the following steps. "M LUT" and "Target" status displayed on the screen.
(1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode. Procedure
(2) Enter the password [6.7.8.9] and press the [Confirm] button. 1. Enter DC924.
(3) Select [Tools] on the Control Panel. [UI Diag]
(4) Select the "System Settings" tab on the Touch Panel. Switch to the CE mode and select [TRC Adjust] according to the following steps.
(5) Select [Common Service Settings]. (1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode.
(6) Select [Maintenance / Diagnostics...]. (2) Enter the password [6.7.8.9] and press the [Confirm] button.
(7) Select [MAX Setup]. (3) Select [Tools] on the Control Panel.
(8) Select [Color Balance Adjustment]. (4) Select the "System Settings" tab on the Touch Panel.
2. Change the respective low density, medium density and high density output of each color Y, M, C (5) Select [Common Service Settings].
and K (Black) with a value from the range -4 to +4 in the DC919 screen and select the [Start] button, (6) Select [Maintenance / Diagnostics...].
then check the image quality in the copy visually to obtain the customer's required image quality . (7) Select [MAX Setup].
(8) Select [TRC Adjustment].
2. Change the respective low density, medium density and high density output of each color Y, M, C
and K (Black) with a value from the range -128 to +127 in the DC924 screen and select the [Start]
button, then check the image quality in the copy visually to obtain the customer's required image
quality .
3. Select "Target" from the following:
• None
• Copy & Print Jobs

6-21
6.2.23 Procon On / Off Print (MAX Setup): DC937 (8) Select [Procon On / Off Print].
(9) Select [Procon "Off" Print].
Function
2. Load A4 or A3 paper into Tray 1 and press [Start].
The DC937 Procon On / Off Print contains the following two modes:
1 sheet of the built-in PG "Pcon PG" is output and the execution result is displayed.
• Procon "On" Print:
Print mode that uses the current Procon data for which Procon (Process Control) Soft and TRC
Adjust are enabled.
• Procon "Off" Print:
Mode for which only the functions in IOT are available and that performs printing with Procon etc.
turned OFF.
Compare the above two modes to identify whether the current print quality is caused by the image quality
failure of Procon etc. or of the IOT status.
[Procon "On" Print]

Procedure
1. Enter DC937.
[UI Diag]
Switch to the CE mode and select [Procon "On" Print] according to the following steps.
(1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode.
(2) Enter the password [6.7.8.9] and press the [Confirm] button.
(3) Select [Tools] on the Control Panel.
(4) Select the "System Settings" tab on the Touch Panel.
(5) Select [Common Service Settings].
(6) Select [Maintenance / Diagnostics...].
(7) Select [MAX Setup].
(8) Select [Procon On / Off Print].
(9) Select [Procon "On" Print].
2. Load A4 or A3 paper into Tray 1 and press [Start].
1 sheet of the built-in PG "Pcon PG" is output and the execution result is displayed.
3. Check the image quality of the print in Procon ON status with the data displayed in image quality.
[Procon "Off" Print]
Procedure
1. Enter DC937.
[UI Diag]
Switch to the CE mode and select [Procon "Off" Print] according to the following steps.
(1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode.
(4) Select the "System Settings" tab on the Touch Panel.
(5) Select [Common Service Settings].
(7) Select [MAX Setup].
6.2.24 IIT Calibration (MAX Setup): DC945 4. Follow the instructions on the screen, then place the Test Chart (STP5001, 499T276) on the Platen
and press [Start].
Function 5. The following obtained data are displayed on the screen after execution.
• <White Reference Adjustment> Calculates and sets the White Reference Correction Coefficient.
• b*Correction Coefficient
• <CCD Calibration> Corrects the IIT sensitivity dispersion.
• b*Patch Measured Value
• <Optical Axis Correction> Reads the glass registration position (lead/side) at the platen opening
• b*Standard Value
during the replacement of lense unit and calculates the amount of registration skew based on the
variation from the target value. • Result
• <Retrieval of Side 2 Shading Correction Data> Retrieve the shading data of CIS White Reference • Reflection Ratio (R, G, B, Y, M, C, K)
Board (Shading Jig) for 2 Sided to check for dust. • Reflection Ratio Result
NOTE: When "White Reference Adjustment" and "CCD Calibration" are performed together,
perform "CCD Calibration" after "White Reference Adjustment" is performed. <Optical Axis Correction>
Purpose
<White Reference Adjustment> To automatically measure and adjust skew for Platen and Side Regi.
Purpose
To perform automatic correction for IIT White Sensitivity Level and Gray Balance. NOTE: Perform this when something is clearly wrong with the Platen Regi skew.
Procedure
NOTE: Perform this when there are smears and gray contamination etc. of the IIT.
1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen.
NOTE: For White Reference Adjustment, it is necessary to change the value of the NVM (715-106) 2. Select [IIT Calibration] on the "MAX Setup" screen.
according to the paper used during adjustment.
3. Select [Optical Axis Correction] on the "IIT Calibration" screen.
Procedure 4. Follow the instructions on the screen and press [Start].
1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen. Open the platen cover, make sure there is nothing on the glass, and execute.
2. Select [IIT Calibration] on the "MAX Setup" screen. 5. The following data are displayed on the screen after execution.
3. Select [White Reference Adjustment] on the "IIT Calibration" screen. • Result: OK / NG
4. Follow the instructions on the screen and press [Start]. (Load 10 or more sheets of blank A3 paper • Front NUT Correction Angle: numeric display
on the Platen) • Rear NUT Correction Angle: numeric display
NOTE: The machine carries out the following operations. 6. If NG, run the necessary adjustment.
(1) Performs shading to stabilize the IIT state.
(2) Obtains the shading data. <Side 2 Shading Correction>
(3) Performs sampling of white paper data to calculate and set the White Reference Correction Procedure
Coefficient. 1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen.
(4) Performs shading to reflect the result of the White Reference Adjustment. 2. Select [IIT Calibration] on the "MAX Setup" screen.
5. Select [Close] to return to the "IIT Calibration" screen. 3. Select [Side 2 Shading Correction] on the "IIT Calibration" screen.
<CCD Calibration> 4. Clean the Document Cover, make sure that it is not dirty, and press [Start].
Purpose 5. When the Side 2 Shading Data is obtained successfully after reading completes, the message
"Execution Completed" appears. When failed, the Fault Code screen appears.
To perform automatic correction for the CCD Color Sensitivity Dispersion.
• After Side 2 Shading is performed, if there is image quality trouble on the copy sample such as
NOTE: Perform this when the yellow component of the image looks abnormal. vertical streaks in the Side 2 image quality, clean the CIS Glass surface and the surface of the
White Reference Board (Shading Jig). Then, execute the Retrieval of Side 2 Shading
Procedure Correction Data again.
1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen. 6. Select [Close] to return to the "IIT Calibration" screen.
2. Select [IIT Calibration] on the "MAX Setup" screen.
3. Select [CCD Calibration] on the "IIT Calibration" screen.

6-23
6.2.25 ATC Sensor Setup (MAX Setup): DC950 6.2.26 Default Developer ATC Setup: DC949
Function Purpose
To acquire the sensitivity correction values "Correction Coefficient" and "Correction Offset" for adjusting Immediately after the replacement of a developer with known toner density, this sets the ATC Target
the ATC sensor output from the bar code numbers which display the sensitivity attribute in every ATC Value by having the ATC Sensor measure the toner density of the developer. This can also work as the
sensor. The bar code numbers are set in NVM "Bar Code Number" manually from this adjustment check function of the ATC Sensor, which measures the toner density of the developer and displays only
screen. the Fail judgment results.
When this adjustment is required: When this adjustment is required:
• Developer replacement • Developer replacement

• ATC Sensor replacement • ATC Sensor replacement
Overview
• Upon entering the adjustment screen, the NVM values "Bar Code Number", "Correction Coefficient" CAUTION
and "Correction Offset" for each of the colors [Y], [M], [C] and [K] will be displayed. The functions of the menus described here have great effect on the print quality and operation of the
• The "Bar Code Number" value displayed on the adjustment screen can be rewritten with the keypad. machine. In addition, they include the adjustment functions used at shipment, so do not change the
settings unless specified otherwise in this manual.
• By selecting the [Start] button on the screen, the NVM "Bar Code Number", "Correction Coefficient"
and "Correction Offset" for each of the colors [Y], [M], [C] and [K] will be updated after calculation Procedure
based on the "Bar Code Number" value displayed on the screen at that time. The "Correction 1. Enter DC949.
Coefficient" and "Correction Offset" screen displays will also be updated at the same time.
[UI Diag]
Procedure Switch to the CE mode and select [Default Developer ATC Setup] according to the following steps.
1. Enter DC950. (1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode.
[UI Diag] (2) Enter the password [6.7.8.9] and press the [Confirm] button.
Switch to the CE mode and select [ATC Sensor Setup] according to the following steps. (3) Select [Tools] on the Control Panel.
(1) Hold down the 0 button for 5sec, then press the [Start] button to switch to CE mode. (4) Select the "System Settings" tab on the Touch Panel.
(2) Enter the password [6.7.8.9] and press the [Confirm] button. (5) Select [Common Service Settings].
(3) Select [Tools] on the Control Panel. (6) Select [Maintenance / Diagnostics...].
(4) Select the "System Settings" tab on the Touch Panel. (7) Select [MAX Setup].
(5) Select [Common Service Settings]. (8) Select [Default Developer ATC Setup].
(6) Select [Maintenance / Diagnostics...]. 2. Select "ON/OFF" for the "Setting Switch" for each color [Y] [M] [C] [K] of the Developer Housing
(7) Select [MAX Setup]. Assembly and select [Start].
(8) Select [ATC Sensor Setup]. The display will change from "In progress..." Æ "Measurement Result" and "Setup Result".
2. Input the number indicated on the replaced sensor into the Bar Code Number on the screen and
press the [Start] button.
Check that the "Correction Coefficient" and "Correction Offset" have been changed.
6.2.27 Adjust Toner Density (MAX Setup/Tone Up / Down): DC991 6.2.28 Regi Measuring Cycle (Registration): DC671
Purpose Purpose
To determine the toner density in the Developer Unit TC from the difference between the ATC Sensor To measure the color registration and display the status by indicating OK/NG.
input value and the reference value and then use the result to perform Tone Up / Down.
This cycle performs the color regi measurement that includes the detection of AC component to
NOTE: Paper is required to run this diagnostic. determine the condition of AC control (Drum Drive, Belt Drive, etc), which is one of the color regi
components.
Procedure
1. Select [MAX Setup] on the "Maintenance / Diagnostics" screen. NOTE: Correction is not performed.
2. Select [Adjust Toner Density] on the "MAX Setup" screen.
• Performs regi measurement to determine the condition of the AC control.
3. Set the Number of Sheets for each color (Y, M, C, K) and press [Start].
• Checks that the Belt control etc. are operating normally.
Press the [Stop] button to stop.
• Measures/displays the amount of color shift relative to Black in the Fast Scan/Slow Scan direction.
4. Select [Close] to return to the "Tone Up / Down" screen.
• Displays the result of comparison with the target value as OK/NG.
NOTE: For NG, "NG" is displayed in the UI-Diag.
Procedure
1. Enter DC671.
Switch to the CE mode and select [Regi Measuring Cycle] according to the following steps.
(7) Select [Regi Measuring Cycle].
2. Press [Start] on the DC671 screen.
"OK" or "NG" will be displayed in the "Result" column.
3. If "NG" is displayed, refer to the appropriate FIP and fix the problem. If the result is "NG" for both
AC/DC, fix the AC problem first.

6-25
6.2.29 Registration Control Sensor Check Cycle: DC673 6.2.30 Registration Control Setup Cycle (Registration): DC675
Purpose Purpose
To check if the misregistration detection system from the Regi Control (MOB Sensor) is operating To set the most appropriate Regi Control correction value for skew etc. at the first execution when
normally. replacing the LPH etc. (details of the relevant parts will be described in the note below).
This is a self-diagnosis cycle to check that the detection system can operate properly. To verify that the The Setup Cycle is made up of the following 2 functions.
detection result is "Zero Misregistration", the color shift amount is detected using CUI patch (Cyan
monochromaticity) and the misregistration detected in the MOB sensor is displayed on the UI screen. Function 1: Performed right after assembling or during field installation or when replacing a key part.
Also, this is a Regi Control Full Cycle that can be performed in the Diag. mode right after the NVM is
In addition, this detected shift amount result is compared with the target value to perform OK/NG initialized. Executing this function corrects the Color Registration into the predefined range. The
judgment and the result is also displayed. Correction is not performed. corrected shift amount for each color is saved in the NVM and it is displayed at normal completion.
NOTE: For NG, "NG" is displayed in the UI-Diag. Function: On entering a setup cycle, the IOT does not start. The Regi Control shift correction amount is
displayed automatically on the UI screen and is used as a tool for determining the cause when a failure
Procedure occurs.
1. Enter DC673.
Switch to the CE mode and select [Registration Control Sensor Check Cycle] by the following steps. NOTE: Perform this Diag for the following operations. After that, perform "DC671 Regi Measuring Cycle".
(1) Hold down the [0] button for 5 seconds, then press the [Start] button to switch to CE mode. • LPH replacement/detachment 2nd BTR replacement/detachment
(2) Enter the password [6.7.8.9] and press the [Confirm] button. • IBT Belt replacement/detachment IBT CLN Unit replacement/detachment
(3) Select [Tools] on the Control Panel. • IBT Module replacement/detachment (recommended) Deve replacement/detachment
(4) Select "System Settings" on the Touch Panel. Procedure
1. Enter DC675.
Switch to the CE mode and select [Registration Control Setup Cycle] by the following steps.
(7) Select [Registration Control Sensor Check Cycle].
2. Select [Start] on the DC673 screen.
"OK" or "NG" will be displayed in the "Value" column.
3. If the Measured Value is more than 10 above the Target Value, "NG" will be displayed.
When "NG", check that Cyan is being printed and replace the MOB Sensor Assembly.
If Cyan is not printed, repair the Marking accessories that include the Deve.
NOTE: If Cyan is printed, Pattern No. 5 - "C Patch Pattern" in DC612 can be used to perform (7) Select [Registration Control Setup Cycle].
checking. 2. Select [Start] on the DC675 screen.
The shift amount for each color is corrected automatically.
6.2.31 Initialize NVM: DC301 6.2.32 Machine ID / Billing Data (Adjustment / Others): DC132
Purpose Purpose
To perform initialization for any NVM area. To repair the mismatch of the Serial No., Product No. and Billing Counter Value among the PWB when
ESS PWB or MCU PWB is being replaced, set those values stored in the non-replaced PWB to the
NOTE: At NVM Initialize, do not initialize the settings for Billing Counter, M/C Serial No., Market, HFSI, replaced PWB.
Shutdown History, and Jam/Fail Counter. The values of Shutdown History and Jam/Fail Counter are
cleared by the process that is specified at Diag Exit (Exit Diagnostics). DC132 can be executed when one of the following failures occurs:
Settings set up by the users, such as Fax Speed Dial Registration Data, Mailbox Registration Data, and
User Managed Auditron, and individual passwords can be erased by KO Tool. • 124-324 (Billing Counter is mismatched at 3 positions)
• 124-325 (Billing Counter is mismatched at 1 positions)
NOTE: NVM Initialization Precautions
• 124-312 (Any Product No. Mismatch)
• After initializing the NVM, take out the inspection sheet that comes with the machine and input the
• 124-313 (Any Serial No. Mismatch)
NVM values ("ATC Setup Coefficient", "ATC Setup Offset", "ATC_Barcode_No", and "deltaATC
target Setup correction") that are listed for each color. If this action is not performed, the toner • 124-310 (Product No. Fail: Not initialized)
density control will not be performed correctly and may cause image quality problems. • 124-311 (Serial No. Fail: Not initialized)
Procedure NOTE: •There are 3 locations that have Serial No., Product No. and Billing Counter, with 1 location on
1. Select [Initialize NVM] on the "Maintenance / Diagnostics" screen. the MCU PWB and 2 locations on the ESS PWB.
2. The "Initialize NVM" screen is displayed. • The IOT displayed on the UI screen, namely, MCU PWB, SYS1, and SYS2, represent the ESS
PWB.
3. Select the area to be initialized.
• Target areas: IOT, Input Device, Output Device, Sys-SYSTEM, IISS, Sys-USER, and Fault NOTE: •This function can only be used when failure has occurred.
Counter (This function is supposed to be available with the failure active.)
4. Press the [Start] button. • When exiting the Service Mode after setting up the Serial No., the failure will be canceled.
5. Follow the message shown on the "Initialize NVM" screen and select [Yes] or [No]. (The Test Pattern Print is not available with the Fail active.)
Procedure
1. Select [Adjustment / Others] on the "Maintenance / Diagnostics" screen.
2. Select [Machine ID / Billing Data] on the "Adjustment / Others" screen.
3. The "Machine ID / Billing Data" screen is displayed.
4. Follow the instructions on the screen, select the PWBA that was not replaced or the PWBA with the
correct data and press [Start].
5. Enter the Serial Number and select [Confirm].
6. Select [Close] to return to the "Adjustment / Others" screen.

6-27
6.2.33 Initialize HFSI Counter (Adjustment / Others): DC135 6.2.34 Jam Counter (Faults): DC118
Purpose Purpose
To initialize the HFSI Counter. Displays the No. of occurrences of jams from the time of reset on completion of the previous servicing up
to now.
NOTE: For details on the HFSI Counter Codes, refer to 6.3.4 in Chapter 6.
Procedure
Procedure
1. Select [Faults] on the "Maintenance / Diagnostics" screen.
1. Select [Adjustment / Others] on the "Maintenance / Diagnostics" screen.
2. The following Items are displayed on the "Faults" screen.
2. Select [HFSI Counter] on the "Adjustment / Others" screen.
• Current Faults
3. The "HFSI Counter" screen is displayed.
• Jam Counter button
4. Input the Chain-Link No. and select [Reset Current Value].
• Failure Counter button
The specified HFSI Counter is reset and the message "Job completed." is displayed on the screen.
• Shutdown History button
5. Print and verify the HFSI Report as necessary.
3. Select [Jam Counter].
6. Select [Close] to return to the "Adjustment / Others" screen.
4. The following Items are displayed on the "Jam Counter" screen.
• Chain-Link
• Count
NOTE: •Based on the data obtained from the Main Processor, the PSW displays the paper/
document jam history.
• Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.
• The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)".
5. Select [Close] to return to the "Faults" screen.

6.2.35 Failure Counter (Faults): DC120 6.2.40 Shutdown History (Faults): DC122
Purpose Purpose
Displays the No. of occurrences of failures from the time of reset on completion of the previous servicing Displays history classified into 4 categories: Document Jam, Paper Jam, Failure, and Last 40 Faults.
up to now.
Procedure
Procedure 1. Select [Faults] on the "Maintenance / Diagnostics" screen.
1. Select [Faults] on the "Maintenance / Diagnostics" screen. 2. The following Items are displayed on the "Faults" screen.
2. The following Items are displayed on the "Faults" screen. • Current Faults
• Current Faults • Jam Counter button
• Jam Counter button • Failure Counter button
• Failure Counter button • Shutdown History button
• Shutdown History button 3. Select [Shutdown History].
3. Select [Failure Counter]. 4. The following Items are displayed on the "Shutdown History" screen.
4. The following Items are displayed on the "Failure Counter" screen. The Chain Link, Date & Time, and Total CV of the selected button are displayed on the screen.
• Chain-Link • Paper Jam button
• Count • Document Jam button
NOTE: •The screen displays the Failure History based on the data obtained from the Main • Failure button
Processor. • Last 40 Faults button
• Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.
NOTE: •The screen displays the Failure History based on the data obtained from the Main
• The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)". Processor.
5. Select [Close] to return to the "Faults" screen. • Displays failures from the last exit from the Service Mode with "Exit (Clear Log)" until now.
• The Count is reset when exiting from the Service Mode by using "Exit (Clear Log)".
5. Selecting any of the [Paper Jam/Document Jam/Failures/Last 40 Faults] button displays the Chain
Link, Date & Time, and Total CV of the selected button.
6. Select [Close] to return to the "Faults" screen.

6-29
6.2.41 2nd Transfer Voltage Offset Adjustment: DC912

Purpose
To adjust the secondary transfer voltage to accomodate the various types of paper that are available in
the market.
Procedure
1. Load the paper to be adjusted for into the Tray and perform "Paper Type Settings" at the System
Administrator Menu. (Refer to the following table for the paper type settings)
Table 1 The Relationship Between the Classification on the UI and the

Paper Type (Factory Settings)
UI Classification Paper Type
Bond Paper Plain A
Plain (Tray Default Setting) Plain B
Recycled Plain C
Reload Plain B Figure 1 j0wa62000
Heavyweight Heavyweight A
*2 You can also skip the printing of Test Pattern.
Heavyweight (Reload) Heavyweight A (Reload)
Extra Heavyweight Extra Heavyweight A
Extra Heavyweight (Reload) Extra Heavyweight A (Reload) Also take note that because the Test Pattern is meant to be printed on an A3 size, some patterns may be
Custom Paper 1 Image Quality Plain B missing when printed on other sizes. (Refer to Figure 1)
E.g. As A4 LEF becomes the later half of the pattern, although the patch number at the paper lead edge
2. Select [MAX Setup] on the "Maintenance / Diagnostics" screen. is "9", the transfer output will be printed as "1".
3. Select [2nd Transfer Voltage Offset] on the "MAX Setup" screen.
4. Select "Paper Supply" and select the Tray that contains the paper to perform adjustment for. *3 The selection points are:
5. Select "Paper Type" and select the paper type that was set in Step 1.
1. Whether there are any white spots in the K color patch (if there are, it indicates excessive voltage)
6. Select [Print] to output the Test Pattern (*2).
2. Whether the mixed K looks bluish (if it is, it indicates insufficient voltage)
7. Select what you would consider as the best value (*3) among the "2nd Transfer Voltage Offset
(1~16)" Test Patterns and select [Adjust]. 3. Whether the halftone granularity is good (it is it bad, it indicates excessive voltage)
8. Select [Close] to end. .
6.2.42 ESS-related Hardware Diagnostic Function You can download the security software [KeySafe Plus] for [Secure EasyDisk] from the
Information Systems Dept. home page
The following two types of functions are provided as the ESS System Component Diagnostics Functions.
http://docubase.ssc.fxhq.fujixerox.co.jp/security/support/usb/
6.2.42.1 Download Diag (3) To prevent losing the USB memory, attach the strap that comes with the tool.
6.2.42.2 Long Boot Diag (4) Job Logs that include job names and job owner names are encrypted before saved. The
diagnostic result logs are not encrypted because they do not contain confidential/personal
The function descriptions are as follows.
information.
6.2.42.1 Download Diag Areas in the USB memory that are covered by the security function cannot be automatically
accessed. Set the security function to leave an unsecured area of 50MB or more so that it can be
1. File Name/Version (as of 2007.12.7) used as temporary space to perform diagnostics/logging.
3. Download Diag Overview
Table 1
The Download Diag provides the following 2 functions.
File Name DIAG_ESS_Wakasa_071010.bin
(1) ESS-related Hardware Diagnostic Function
Version V10.10.0
Copy the diagnostic program into a USB memory in advance. Plug the USB memory into the
machine and turn ON the power while pressing [Power Saver] + [Stop] +[9] (keypad) to
2. Operating Environment diagnose any failures in the ESS-PWB and installed memory/HDD, etc. (Approx. 5 minutes)
The diagnostic results (OK/NG/SKIP) are displayed on the Control Panel and recorded into the
Table 2 USB memory as a diagnostic result log.
Target Model ApeosPort-III C3300/C2200, DocuCentre-III C3300/C2200 If "NG" is displayed, refer to item 5 (described later) and take the appropriate actions.
Recommended USB memory IO Data, EasyDisk Platinum 2, ToteBag Smart (TB-AT) * "SKIP" is displayed when the optional parts are not detected.
We recommend that you use a USB memory that is currently registered as a service tool
(499T08261). In some models, the exterior package of the memory may clash with the other ESS
connectors. Connect it using the extension cable that comes with the tool.
Figure 2 j0wa62002
The diagnostic results are saved as a text file right under the DIAG folder.
*This can also be performed from a PC via USB connection. Refer to item 6 for the procedure.
Figure 1 j0wa62001 (2) ESS-related Logging Function
Create a folder named "LOG" in a USB memory in advance. Plug the USB memory into the
Things to Note for USB Memory machine and turn ON the power while pressing [Power Saver] + [Stop] +[9] (keypad) to store
(1) Do not use the USB memory (tool) to store any confidential/personal information. ESS-related logs in the "LOG" folder.
(2) Install a security software in the USB memory. This is capable of obtaining logs at the same level (in detail) as the "Logging Tool".
The required operation time is 3 to 5 minutes (depending on size).

6-31
The logs are saved into a new folder that is created right under the "LOG" folder. The folder Table 3
names are as follows:
String displayed on the Control Panel LED Status
String 2 String 3 LED 1 LED 2

Contents String 1 Note 1 Note 3 Note 4 Note 5
When the diagnostic results NO PROBLEM None None Blinking Off
are re-displayed Note 2,
every diagnostic result is
"OK"
When a fatal error has FATAL ERROR OCCUR None None Off On
occurred
Note 1: String 2 is displayed after String 1 in the same line.

Note 2: When the display has reached the end line of the Control Panel (e.g. when there are a lot of
test items), this indicates the results that are displayed again after all tests have been completed.
This will not be shown if the display does not reach the end line of the Control Panel.
Note 3: Displayed as an Error Code only when a diagnostic result is "NG".
Note 4: Indicates the "Online" LED.
Figure 3 j0wa62003
Note 5: Indicates the "Job in Memory" LED.
* If this is performed from a PC via USB connection, logs cannot be obtained. 5. Diagnostic Contents/Displayed Results/Actions
4. Control Panel/LED Indication Specifications This section explains the contents of the diagnostic test in the order they are performed.
The list shows the string displayed on the Control Panel and the lighting status of the Control Panel If there are more than one test items with "NG" diagnostic result, action must be taken starting from
LED during each processing sequence of the diagnostic program. items that were tested earlier.
Table 3 Table 4
String displayed on the Control Panel LED Status Test Name
Control Panel Diagnostic
String 2 String 3 LED 1 LED 2 Test Contents Display (Test Result Error
Contents String 1 Note 1 Note 3 Note 4 Note 5 No. (Overview) Name) Display Code Action to take if "FAIL"
When the diagnostic program DIAG PROGRAM START None None Blinking Off 1 Control Panel VRAM None None None (1) Replace the Controller
starts Test PWB
When the diagnostic program DIAG PROGRAM END None None Off Off VRAM read/write verify
has finished test
When checking the USB MEDIA IS CHECKING DETECT None Blinking Off 2 UI Panel Display Test Grid Pattern None (1) Disconnect and reconnect
availability of USB memory NOT None Off UI Panel display visual the UI Cable
for log record DETECT check (2) Replace the UI Cable
When recording the log into USB MEDIA IS RECORDING None None Blinking Off (3) Replace the UI
the USB memory for log NOW (4) Replace the Controller
record PWB
When each diagnostic SW is Refer to item 5 OK None Blinking Off
running and when the NG Refer to Off
diagnostic results are re- item 5
displayed Note 2
SKIP None Off
When the diagnostic results DIAG PROGRAM NG RESULT None None Blinking Off
are re-displayed Note 2
Table 4 Table 4
Test Name Test Name
Control Panel Diagnostic Control Panel Diagnostic
Test Contents Display (Test Result Error Test Contents Display (Test Result Error
No. (Overview) Name) Display Code Action to take if "FAIL" No. (Overview) Name) Display Code Action to take if "FAIL"
3 Serial Line IIT COMM PASS FAIL E01 (1) Check the contact of 7 Video ASIC Test VIDEO ASIC PASS FAIL E05 (1) Remove and reinstall the
Communication Test 1 every module and ESS ASIC (Panther4) test ESS RAM DIMM #1and
IIT and Data Link Layer (between the cables/BP #2
communication test boards) (2) Replace the ESS RAM
(2) Reinsert the Controller DIMM #1and #2
PWB (3) Replace the Controller
(3) Replace the relevant PWB
module 8 I2C Device Read / Write SEEP ROM 1 PASS FAIL E06 (1) Check the SEEP ROM
(4) Replace the Controller Verify Test contacts (for bent and
PWB MAC Address inclusive broken pins, etc.)
(5) Replace the BP PWB SEEPROM test (2) Escalation
4 Serial Line IOT COMM PASS FAIL E04 (1) Check the contact of I2C Device Read / Write SEEP ROM 2 PASS FAIL E07 (1) Escalation
Communication Test 2 every module and ESS Verify Test
IOT and Data Link (between the cables/ SEEPROM (I2C
Layer communication boards) Device) tests other than
test (2) Reinsert the Controller previously listed
PWB 9 NVM Read / Write NVM PWB ESS PASS FAIL E08 (1) Remove and reinstall the
(3) Replace the relevant Verify Test NV-RAM PWB
module OS management area (2) Replace the NV-RAM
(4) Replace the Controller test PWB
PWB (3) Replace the Controller
(5) Replace the BP PWB PWB
5 DRAM Test SYSTEM PASS FAIL E02 (1) Remove and reinstall the 10 FontROM Test STANDARD PASS FAIL E09 (1) Replace the Controller
Standard Memory read/ MEMORY M1 SKIP ESS RAM DIMM #1 Standard FontROM FONT ROM PWB
write verify test (diag (2) Replace the ESS RAM checksum test
time: approx. 30 sec) DIMM #1 FontROM Test OPTION FONT PASS FAIL E10 (1) Remove and reinstall the
(3) Replace the Controller Option FontROM ROM SKIP Font ROM DIMM #2
PWB checksum test (2) Replace the Font ROM
DRAM Test SYSTEM E03 (1) Remove and reinstall the DIMM #2
Extension Memory MEMORY M2 ESS RAM DIMM #2 (3) Replace the Controller
read/write verify test (2) Replace the ESS RAM PWB
(diag time: approx. 30 DIMM #2 11 Real Time Clock CLOCK PASS FAIL E11 (1) Remove and reinstall the
sec) (3) Replace the Controller Operation Test NV-RAM PWB
PWB Calendar register test (2) Replace the NV-RAM
6 NIO ASIC Test IO ASIC PASS FAIL E24 (1) Replace the Controller (read only) PWB
ASIC copy bus PWB (3) Replace the Controller
operation test PWB
12 Page Memory Test STANDARD PASS FAIL E12 (1) Replace the Controller
Standard Page Memory PAGE MEMORY PWB
Write/Read Verify Test

6-33
Table 4 Table 4
Test Name Test Name
Control Panel Diagnostic Control Panel Diagnostic
Test Contents Display (Test Result Error Test Contents Display (Test Result Error
No. (Overview) Name) Display Code Action to take if "FAIL" No. (Overview) Name) Display Code Action to take if "FAIL"
13 Flash Memory Test ESS ROM PASS FAIL E14 (1) Replace the Controller 19 IMAGE-LOG PWB Test IMAGE-LOG PASS FAIL E19 (1) Remove and reinstall the
Flash Memory PWB Image Log Board PWB SKIP Riser PWB
checksum test memory test and Image (2) Remove and reinstall the
14 Serial Line EP ACCESSORY PASS FAIL E15 (1) Check the contact of Path check Torino PWB
Communication Test 3 COMM SKIP every module and ESS (3) Replace the Riser PWB
EP Machine and Data (between the cables/ (4) Replace the Torino PWB
Link Layer boards)
(5) Replace the Controller
communication test (2) Replace the relevant PWB
module 20 Ethernet Test ETHERNET PHY PASS FAIL E21 (1) Replace the Controller
(3) Replace the Controller Ethernet PHY Chip PWB
PWB
Register read/write
15 PDF High Compression HIGH-COMP PDF PASS FAIL E16 (1) Remove and reinstall the verify test
PDF PWB Test PWB SKIP Riser PWB
21 Serial Line IOT COMM (2) PASS FAIL E04 (1) Check the contact of
ESS PWB and PDF (2) Remove and reinstall the Communication Test 2- every module and ESS
High Compression SELENE PWB 2 (between the cables/
Board communication (3) Replace the Riser PWB boards)
IOT and Data Link
establishment
(4) Replace the SELENE Layer communication (2) Reinsert the Controller
verification test PWB test PWB
(diagnosis time: approx.
(5) Replace the Controller (3) Replace the relevant
1 min (max. 2 mins))
PWB module
16 HDD Test HDD PASS FAIL E17 (1) Disconnect and reconnect (4) Replace the Controller
HDD self test and read/ SKIP the HDD Cable PWB
write verify test (2) Remove and reinstall the (5) Replace the BP PWB
HDD. 22 Serial Line IIT COMM (2) PASS FAIL E01 (1) Check the contact of
(3) Replace the HDD and the Communication Test 1- every module and ESS
HDD Cable 2 (between the cables/
(4) Replace the Controller IIT and Data Link Layer boards)
PWB communication test (2) Reinsert the Controller
17 File System Test FILE SYSTEM PASS FAIL E27 (1) Perform HDD Format PWB
HDD file check SKIP ([Power Saver] + [Stop] + (3) Replace the relevant
[4] + Power ON) module
18 Power Saver Mode POWER SAVE PASS FAIL E18 (1) Escalation (4) Replace the Controller
Operation Test MODE PWB
Auto Power Saver/ (5)
Recovery test 23 IIT Test IIT DIAGNOSIS PASS FAIL Refer to the separate Error Code table
IIT built-in board
operation test
Table 4 • The diagnostic results are not displayed after the Test Names were displayed on the Control
Test Name Panel
Control Panel Diagnostic 6. Procedure
Test Contents Display (Test Result Error
There are 2 ways to perform the Download Diag.
No. (Overview) Name) Display Code Action to take if "FAIL"
(1) A method that uses a USB memory
24 Fax Communication FAX COMM PASS FAIL E28 (1) Check the insertion point
(2) A method that uses a PC via USB connection
Test SKIP of the USB Cable
The procedures for each case are as follows.
Test of communication (2) Disconnect and reconnect
with the Fax Card the Fax Cable (1) Use a USB memory
(3) Replace the Fax Card Preparation
(4) Replace the Controller i. Download the Download Diag (diagnostic program) from the following URL into the PC.
PWB URL: http://download.tsc.ksp.fujixerox.co.jp (Firmware download page)
25 PARALLEL IF PWB PARALLEL IF PASS FAIL E23 (1) Remove and reinstall the ii. Create a "DIAG" folder right under the root of the USB memory and copy the diagnostic
Test PWB SKIP Riser Card program into that folder.
Connection test of the (2) Remove and reinstall the *Diagnosis Programs for other models can also be stored in the same DIAG folder without
PARALLEL IF Card Remora Card causing any problem.
(3) Disconnect and reconnect iii. If you also want to retrieve the ESS Logs, create a "LOG" folder right under the root of the
the Conversion Cable USB memory in advance.
(4) Replace the Riser Card
(5) Replace the Remora Diagnostic Procedure
Card i. Turn OFF the machine and connect the USB Memory to the USB Port at the machine.
(6) Replace the Controller ii. Turn the power ON while pressing the [Power Saver] button, the [Stop] button and the [9]
PWB key. (Hold the keys down until "DIAGLOAD" is displayed in the Panel.)
(7) Replace the Conversion After approx 10 seconds, "DIAG PROGRAM READ" is displayed while the Diagnosis
Cable Program is being downloaded from the USB memory.
<Error Codes for No. 23 - IIT Test>
Table 5
Code Fault Location/Replaced Parts
01 Lamp
02 PWBA CCD
03 FFC CCD
04 PWBA ICS
05~09 Currently not assigned
10 LAMP FFC
11 PWBA HWM
99999 Communication failure between the Controller and the IIT
If any of the following situation occurs in the LED status shown in the above table, escalate it based Figure 4 j0wa62004
on the trouble flow characteristics.
• [When a fatal error has occurred] (LED 1: OFF/ LED 2: ON) If a "LOG" folder has been created in the USB memory to record logs, the following
• LED 1 stopped blinking regardless of whether the diagnostics has completed or not display will appear before the "DIAG PROGRAM READ" is displayed and the log will be
retrieved. (When the log is being retrieved, the following screen is displayed.)

6-35
CAUTION
If "DIAG PROGRAM READ" is not displayed, turn OFF the power, remove the USB
memory, and then check whether the correct diagnostic program exists in the "DIAG"
folder in the USB memory.
iii. After the Diagnosis Program has been completely downloaded, the message "DIAG
PROGRAM EXECUTE" is displayed and the diagnosis program runs. The Data LED
lights up during diagnosis.
iv. Once the diagnosis starts, diagnostic status and results are displayed on the Control
Panel.
If the diagnostic result is "NG", refer to item 5 (described previously) and resolve it.
v. Once the diagnosis is complete, the message "USB MEDIA IS RECORDING NOW" is
displayed on the Control Panel and the diagnostic results are recorded in detail into the
USB memory.
vi. After the recording into the USB memory has been completed, the message "---DIAG
PROGRAM END---" is displayed and the Data LED turns off. Turn the machine OFF and
make sure that the power is completely off before removing the USB memory.
Figure 5 j0wa62005
*Note that depending on the machine configuration and error status, the message "---
DIAG PROGRAM END--" may be displayed somewhere else other than at the bottom of iv. When the following screen is displayed, click [Next].
the screen.
The Diagnosis Program for Download Diag is transferred to the machine.
(2) Using a PC via USB connection
Preparation
Copy the file for firmware set version into a PC and connect the PC to the machine with a USB
cable.
Diagnostic Procedure
CAUTION
If the Diagnosis Program is not transferred to the machine within 2 minutes after turning ON the
power while pressing the [Power Saver] + [Stop] + [9] buttons, the Download Diag is not
working properly.
In this case, the Diag Item No. 5 "IOT and Data Link Layer Communication Test" is an NG
(E04).
Prepare the PC before starting the machine in Diag mode ([Power Saver] + [Stop] + [9] +
Power ON).
i. Turn ON the machine while pressing the [Power Saver] + [Stop] + [9] buttons at the same
time.
Figure 6 j0wa62006
(Hold the keys down until "DIAGLOAD" is displayed on the screen.)
ii. Activate the firmware downloader. v. When transfer has been completed, the following message is displayed. Select [Finish] to
iii. From the "Printer Model" pull-down menu, select "DownloadDiag" and click [Next]. close the downloader.
Firmware update has completed.
Model name: DownloadDiag
From here onwards, the Diag is fully performed at the machine side.
For the screen displays when the Diag is running, refer to item 5 because they are the
same as when using the USB memory.
vi. When the Diag has completed, "---DIAG PROGRAM END---" is displayed. Turn OFF the
machine.
6.2.42.2 Long Boot Diag Table 6
Turn ON the power while pressing [Power Saver] + [Start] (continuously for 5sec) to diagnose any Long Boot
failures in the ESS PWB and installed memory, etc. This completes in approx. 2 minutes because fewer Test Name Test Contents (Overview) Diag
items are diagnosed compared to in the Download Diag. 11 Page Memory Test Standard Page Memory read/write verify test 016-348
Option Page Memory read/write verify test 016-348
Diagnostic Procedure
12 Flash Memory Test Flash Memory checksum test 016-317
Turning ON the power while pressing the [Power Saver] + [Start] will automatically start the diagnostics. 13 Serial Line Communication 3 EP Machine and Data Link Layer communication test Not
Test applicable
The screens displayed from the start till the end of the diagnostics are generally as follows: 14 PDF High Compression PDF ESS PWB and PDF High Compression Board 016-369
PWB Test communication establishment verification test
If an error is detected, the Error Code (Chain-Link) will be displayed on the Control Panel. (diagnosis time: approx. 1 min (max. 2 mins))
15 HDD Test HDD self test and read/write verify test 016-366
(Unlike in the Download Diag, the diagnostic result of each item is not displayed.) 016-367
16 File System Test HDD file check Not
applicable
Diagnostics Contents 17 Power Saver Mode Auto Power Saver/Recovery test Not
Operation Test applicable
From among all the items which are diagnosed in Download Diag, only the following are diagnosed. 18 IMAGE-LOG PWB Test Image Log Board memory test and Image Path check 016-368
(The numbers are the same as in item 5 of Download Diag. For more on Diagnostic Contents and 19 JPEG PWB Test JPEG Chip data compression test (comparison with 016-363
Actions, refer to the table in item 5 of Download Diag.) the expected value)
20 Ethernet Test Ethernet PHY Chip Register read/write verify test Not
Table 6
applicable
Long Boot 21 Serial Line Communication IOT and Data Link Layer communication test Not
Test Name Test Contents (Overview) Diag Test 2-2 applicable
1 UI Panel VRAM Test VRAM read/write verify test 016-362 22 Serial Line Communication IIT and Data Link Layer communication test Not
2 UI Panel Display Test UI Panel display visual check Not Test 1-2 applicable
applicable 23 IIT Test IIT built-in board operation test Not
3 Serial Line Communication IIT and Data Link Layer communication test 016-315 applicable
Test 1 24 Fax Communication Test Test of communication with the Fax Card Not
4 Serial Line Communication IOT and Data Link Layer communication test Not applicable
Test 2 applicable 25 PARALLEL IF PWB Test Connection test of the PARALLEL IF Card Not
5 DRAM Test Standard Memory read/write verify test 116-315 applicable
Extension Memory read/write verify test 116-316
6 Video ASIC Test ASIC (Panther4) test Not
applicable
7 I2C Device Read / Write MAC Address inclusive SEEPROM test 016-351
Verify Test SEEPROM (I2C Device) tests other than previously Not
listed applicable
8 NVM Read / Write Verify Test OS management area test 016-345
9 FontROM Test Standard FontROM checksum test 116-380
Option FontROM checksum test 116-310
10 Real Time Clock Operation Calendar register test (read only) 116-364
Test

6-37
6.3.1 DC330 Input Component Check List
Table 1 DC330 Input Component Check List
Chain-Link Component Name Display Description
001-201 MCU FUSE FAIL#1 H/L H: Fuse has melted
001-204 MDD FUSE FAIL#1 H/L H: Fuse has melted
001-209 P401 CONNECT FAIL H/L L: P401 has poor contact
001-210 P406 CONNECT FAIL H/L H: P406 has poor contact
001-211 P410 CONNECT FAIL1 H/L H: P410 has poor contact
001-212 P410 CONNECT FAIL2 H/L H: P410 has poor contact
001-213 P411 CONNECT FAIL H/L H: P411 has poor contact
001-300 INTLK_1 H/L High when Open is detected.
001-302 LH LOW I/L SW H/L High when Open is detected.
001-304 LH 3TM I/L SW H/L High when Open is detected.
004-100 Belt Home Sensor H/L H: IBT is not at Home Position
NOTE: It is necessary to operate IBT 5V ON.

004-101 Drum Motor YMC Fail Detection H/L H: PR (Drum) Motor YMC Failure
004-102 Drum Motor K Fail Detection H/L H: PR (Drum) Motor K Failure
004-200 FUSER FAN FAIL H/L H: Fan rotation is stopped
004-201 BOTTOM FAN FAIL H/L H: Fan rotation is stopped
004-202 DEVE FAN FAIL H/L H: Fan rotation is stopped
004-203 LV FAN FAIL H/L H: Fan rotation is stopped
004-204 REAR FAN FAIL H/L H: Fan rotation is stopped
005-102 Document Sensor H/L H: No paper detected by Document Sensor
005-110 Regi Sensor (Belt DADF/CVT) H/L L: Paper detected by Regi Sensor
005-205 CVT-DADF Feed Out Sensor H/L H: Paper detected on Feed Out Sensor
005-206 CVT-DADF Pre-Reg. Sensor H/L H: Paper detected on Pre Regi Sensor
005-211 CVT-DADF Inverter Sensor H/L H: Paper detected on Inverter Sensor
005-212 CVT-DADF Feeder Cover Interlock Switch H/L H: Feeder Cover Open
005-215 CVT-DADF #1 Tray APS Sensor H/L L: Light blocked by Actuator (PF2)
005-218 CVT-DADF #1 APS Sensor H/L L: No paper detected by APS No.1 Sensor (PF2)
Version 1.1 2008/09 6.3.1 DC330 Input Component Check List

6-39
6.3.1 DC330 Input Component Check List 6-40 Version 1.1

005-221 CVT-DADF Tray Size SNR No.1 H/L L: No paper detected by Tray Size SNR No.1
005-222 CVT-DADF Tray Size SNR No.2 H/L L: No paper detected by Tray Size SNR No.2
005-224 Scan Start H Scan signal ON
005-225 Nudger Position Snr H/L H: Nudger Roll is at Home Position
006-160 Polygon Motor Ready Signal H/L L: Regular rotation of Polygon Motor
007-100 #1Tray Size SW1 H/L ON: AN value
007-116 #1Level Sensor H/L H: Lift Up
007-120 #1Nopaper Sensor H/L H: No paper
007-125 SMH Nopaper Sensor H/L H: No paper
007-128 Face Up Tray Detect H/L Low when Tray is installed
008-100 #1Feed Out Sensor H/L H: Paper detected
008-104 Regi Sensor H/L H: No paper detected
008-105 Dup Wait Sensor H/L H: Paper detected
008-106 T/A Sensor H/L H: Paper detected
008-107 TTM Path Sensor1 H/L H: Paper detected
008-108 TTM Path Sensor2 H/L H: Paper detected
008-109 OHP Sensor#L H/L ON: Low
008-110 OHP Sensor#R H/L ON: Low
008-300 DUP Open Switch H/L ON: High
009-101 Toner_Y New H/L CRU Connection of Y color is open
(A CRU that is in use is present, or the CRU is not present)
ON: Low=new, High=old
009-102 Toner_M New H/L CRU Connection of M color toner is open
009-103 Toner_C New H/L CRU Connection of C color toner is open
009-104 Toner_K New H/L CRU Connection of K color toner is open
009-150 TNR FULL SNR H/L ON: High
009-151 #Y_CRU detect H/L H: CRU is installed
009-152 #M_CRU detect H/L H: CRU is installed
009-153 #C_CRU detect H/L H: CRU is installed
009-154 #K_CRU detect H/L H: CRU is installed
009-200 2nd BTR Contact Retract Sensor H/L L: Retract Condition
009-201 POB Sensor H/L L: Paper detected
009-203 1st BTR Contact Retract Sensor H/L L: Retract Condition
010-101 Fuser Exit H/L H: Paper detected
010-104 Fuser Motor (60.5mm Speed) H/L Fuser Motor rotation. Rotate at 60.5mm/s.
[I/O] Fuser Mot ON
[I/O] Fuser Gain1
[Ref Clk] 604.741Hz
012-100 IOT Regi Clutch H/L H: Clutch OFF
012-101 Compiler Tray Exit Sensor H/L H: Paper detected
012-102 Compiler Paper Sensor H/L H: Paper detected
012-103 H-Tra Ent. Sensor H/L H: Paper detected
012-104 H-Tra Exit Sensor H/L H: Paper detected
012-200 Stacker Paper Sensor H/L H: Paper detected
012-201 Stacker Height Sensor H/L H: Higher than the detection surface
012-202 Stacker Upper Limit Sensor H/L H: Upper Limit Position (Stacker Tray Upper Limit Detection)
012-204 Stacker Stack A Sensor H/L H: Stacker Tray Load Detection
012-205 Stacker Stack B Sensor H/L H: Stacker Tray Load Detection
012-207 Staple Head Home Sensor H/L H: Detects the Home Position of the Stapler Head
012-208 Low Staple Switch H/L H: Low Staple (Remaining no. of staples is less than 40 pins)

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012-209 Staple Ready Sensor H/L H: Detects that the Staples have reached the tip of the Staple Head
012-210 Eject Clamp Home Sensor H/L H: Not at Home Position (Roller is DOWN)
012-211 Set Clamp Home Sensor H/L H: Not at Home Position (Exposed)
012-212 Rear Tamper Home Sensor H/L H: Home Position detected
012-215 H-Tra IOT Full Paper Sensor H/L H: No paper detected
012-216 Front Tamper Home Sensor H/L H: Home Position detected
012-217 Decurler Cam Position Sensor H/L H: Not at Home Position (Exposed)
012-224 Stapler Move Sensor H/L H: Staple Unit Position detected
012-225 Stapler Front Corner Sensor H/L H: Front Corner Position
012-300 Replace the Front Cover Interlock Switch H/L H: Open
012-301 Top Cover Interlock Switch H/L H: Open
012-302 Docking Interlock Sensor H/L H: Docking Release
012-305 H-Tra Interlock Sensor H/L H: Open
013-101 BOOKLET KNIFE HOME SNR H/L Detects the Home Position of Booklet Knife Home SNR.
013-102 BOOKLET COMPILE NO PAPER SNR H/L Detects paper for Booklet Compiler.
013-103 BOOKLET FOLDER ROLL EXIT SNR H/L Detects paper for Booklet Folder Roll Exit SNR.
013-104 BOOKLET DRAWER SET SNR H/L Detects Booklet Drawer Open/Close.
013-105 BOOKLET STAPLER READY H/L Ready signal for Booklet Stapler.
013-106 BOOKLET STAPLER ERROR H/L Error signal for Booklet Stapler.
013-107 BOOKLET LOW STAPLE F SW H/L Detects Low Staple status at the front of Booklet Stapler and loading status of the cartridge.
013-108 BOOKLET LOW STAPLE R SW H/L Detects Low Staple status at the rear of Booklet Stapler and loading status of the cartridge.
013-112 BOOKLET TRAY BELT SW H/L Detects the state in which the switch of the Booklet Tray Belt is being pressed.
013-134 BOOKLET TAMPER HOME SNR F H/L Detects the Home Position of Booklet Tamper Front.
013-135 BOOKLET IN SNR H/L Detects paper for Booklet IN SNR.
013-136 BOOKLET TAMPER HOME SNR H/L Detects the Home Position of Booklet Tamper Rear.
013-137 BOOKLET END GUIDE HOME SNR H/L Detects the Home Position of the Booklet End Guide.
013-139 BOOKLET NO PAPER SNR H/L Detects paper for No Paper SNR of Booklet Tray.
013-140 BOOKLET KNIFE FOLDING SNR H/L Detects the fold position of the Booklet Knife.
013-141 (Fin-C) 1 Bin Full Paper Sensor H/L Full detection for MBX 1 Bin
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
H: Full
L: Not Full
013-151 (Fin-C) MBX Vertical Sensor H/L Paper detection at MBX Vertical Sensor
H: Paper detected
L: No paper detected
013-153 (Fin-C) MBX Front Cover Sensor H/L Open detection for IBT Front Cover
H: OPEN
L: CLOSE
014-100 Xport Ent. SNR H/L H: Paper detected
014-101 Buffer Path SNR H/L H: Paper detected
014-102 Gate Snr H/L H: No paper detected
L: Paper detected
014-110 Regi Clutch ON H/L H: Clutch OFF
L: Clutch ON
014-111 IOT Exit SNR H/L H: Paper detected
014-115 Top Tray Exit SNR H/L H: Paper detected
014-150 Compile Exit SNR H/L H: Paper detected
014-151 Compiler Tray No Paper SNR H/L H: Paper detected
014-190 H-Xport Ent. SNR H/L H: Paper detected

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014-191 H-Xport Exit SNR H/L H: Paper detected
014-200 Side Regi SNR 1 H/L H: Paper detected
014-201 Side Regi SNR 2 H/L H: Paper detected
014-215 Top Tray Full SNR H/L H: Full
L: Not Full
014-220 Front Tamper Home SNR H/L H: Home
L: Not at Home
014-221 Rear Tamper Home SNR H/L H: Home
L: Not at Home
014-241 Stapler Move Position SNR H/L H: Sensor Position
L: Not at Sensor Position
014-242 Low Staple SNR H/L H: No staples detected
L: Staples detected
014-243 Self Priming SNR H/L H: Not Ready
L: Ready
014-244 Staple Home SNR H/L H: Not at Home
L: Home
014-250 Eject Clamp Home SNR H/L H: Not at Home
L: Home
014-251 Set Clamp Home SNR H/L H: Not at Home
L: Home
014-260 Upper Limit SNR H/L H: Limit
L: Not Limit
014-262 Stacker No Paper SNR H/L H: No paper detected
L: Paper detected
014-263 Stack Encoder SNR H/L H: Detected
L: Not detected
014-264 Stacker Height SNR 1 H/L H: Sensor detecting
L: Sensor not detecting
014-265 Stacker Height SNR 2 H/L H: Sensor detecting
L: Sensor not detecting
014-270 Puncher Move Home SNR H/L H: Not at Home
L: Home
014-271 Puncher Home SNR H/L H: Home
L: Not at Home
014-272 Puncher Front SNR H/L H: Home
L: Not at Home
014-273 Punch Hole Select SNR H/L H: Home
L: Not at Home
014-274 Puncher Motor SNR H/L H: Blocked
Low: Not blocked
014-275 Punch Box Set SNR H/L H: Box set
L: Box disengaged
014-281 H-Xport Top Tray Exit SNR H/L H: Paper detected
H: No paper detected
014-282 Decurler Home SNR H/L H: Not at Home
L: Home
014-300 Eject Cover SW H/L H: OPEN
L: CLOSE
014-302 Finisher Front Door SW H/L H: OPEN
L: CLOSE
014-303 H-Xport Interlock SNR H/L H: OPEN
L: CLOSE
042-202 Fuser Fan Fail H: Does not rotate Detects the rotation of Fuser Fan.
L: Rotates [I/O]FSR_FAN_FAIL
Note that "1: Does not rotate" will also be detected when the Fan is not allowed to rotate.
042-203 Drive Fan Fail H: Does not rotate Detects the rotation of Drive Fan.
L: Rotates [I/O]DRIVE_FAN_FAIL
042-204 Rear Bottom Fan Fail H: Does not rotate Detects the rotation of Rear Bottom Fan.
L: Rotates [I/O]REAR_BOTTOM_FAN_FAIL
042-205 IBT Fan Fail H: Does not rotate Detects the rotation of IBT Fan.
L: Rotates [I/O]IBT_FAN_FAIL
042-206 HV Fan Fail H: Does not rotate Detects the rotation of HV Fan.
L: Rotates [I/O]HV_FAN_FAIL
042-207 Process 2 Fan Fail H: Does not rotate Detects the rotation of Process 2 Fan.
L: Rotates [I/O]PROCESS2_FAN_FAIL
042-208 LVPS Exhaust Fan Fail H: Does not rotate Detects the rotation of LVPS Exhaust Fan.
L: Rotates [I/O]FIN_FAN_FAIL
062-201 Sheet Abort H/L Document Regist
L: ON
062-212 IIT Regi Sensor H/L Deactuation of Regi Sensor
L: ON
062-240 ADF Exist H/L DADF is not installed.
H: ON status
062-251 APS Sensor 1 H/L Document detected.
L: APS SNR1
H: APS ON

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062-253 APS Sensor3 H/L Document detected.
L: APS SNR3
H: APS ON
062-272 Scan Start H/L L: Scan available
062-300 Platen I/L Switch H/L Platen is closed
L: ON
062-301 Angle Sensor H/L Platen is closed
L: ON
071-101 #1 No Paper Sensor H/H Detects the #1 No Paper Sensor ON/OFF.
[I/O]#1 No Paper Sensor
071-102 #1Level Sensor H/H Detects the #1 Level Sensor ON/OFF.
[I/O]#1 Level Sensor
071-104 #1 TRAY Paper Size Switch - Detects the #1 TRAY Paper Size Sensor SW5 ON/OFF.
[I/O]#1 TRAY Papper Size Sensor (TSIZE-Digit)
072-103 #2 Feed Out Sensor - Detects the #2 Feed Out Sensor ON/OFF.
[I/O]#2 Feed Out Sensor (Tray_Module)
075-101 MSI No Paper Sensor - Detects the MSI No Paper Sensor ON/OFF.
[I/O]MSI No Paper Sensor
075-102 MSI Nudger Position Sensor - Detects MSI Nudger Position Sensor ON/OFF.
075-103 MSI Feed Out Sensor - Detects the MSI Feed Out Sensor ON/OFF.
077-100 #2 Exit Sensor L Detects the #2 Exit Sensor ON/OFF.
[I/O]#2 Exit Sensor
077-101 #1 Exit Sensor L Detects the #1 Exit Sensor ON/OFF.
[I/O]#1 Exit Sensor
077-102 POB Sensor L Detects the POB Sensor ON/OFF.
[I/O]POB Sensor
077-103 Regi Sensor L Detects the Regi Sensor ON/OFF.
[I/O]Regi Sensor
077-104 MSI Feed Out Sensor L Detects the MSI Feed Out Sensor ON/OFF.
[I/O]#1 Feed Out Sensor
077-105 #2 Feed Out Sensor L Detects the #2 Feed Out Sensor ON/OFF.
077-108 Dup Path Sensor L Detects the Dup Path Sensor ON/OFF.
[I/O]Dup Path Sensor
077-109 #1 OCT Home Position Sensor L Detects #1 OCT Home Position Sensor ON/OFF.
[I/O]#1 OCT Home Position Sensor
077-110 #2 OCT Home Position Sensor L Detects #2 OCT Home Position Sensor ON/OFF.
[I/O]#2 OCT Home Position Sensor
077-120 IOT Feed Ready Signal Input - Detects the OFF/ON states of the Feed Ready Signal.
077-121 TM Regi Stop Signal Input - Detects the OFF/ON states of the Regi Stop Signal.
077-123 TM Feed ON Signal Input - Detects the OFF/ON states of the Feed ON Signal.
077-201 Face Up Tray Detect Switch - Detects the Face Up Tray Detect Switch ON/OFF.
[I/O]Face Up Tray Detect Switch
077-300 Left Hand Interlock Switch - Detects the Left Hand Interlock Switch ON/OFF.
[I/O]Left Hand Interlock Switch
077-301 Left Hand Low Cover Switch - Detects the Left Hand Low Cover Switch ON/OFF.
[I/O]Left Hand Low Cover Switch
077-302 Left Hand High Cover Switch - Detects the Left Hand High Cover Switch ON/OFF.
[I/O]Left Hand High Cover Switch
077-303 Front Interlock Switch - Detects the Front Interlock Switch ON/OFF.
[I/O]Front Cover Interlock
077-305 Dup Cover Switch - Detects the Dup Cover Switch ON/OFF.
[I/O]Dup Cover Switch
077-306 TM Left Hand Interlock Switch - Detects the TM Left Hand Interlock Switch ON/OFF.
[I/O]Left Hand Interlock Switch (Tray_Module)
077-307 IBT Cover Switch - Detects the IBT Cover Switch ON/OFF.
[I/O]IBT Cover Switch
091-100 Bottle Position SNR - Indicates the High/Low states of the Sensor that detects the availability of the Waste Toner Bottle.
091-101 Bottle Full SNR - Indicates the High/Low states of the Sensor that detects the fullness of the Waste Toner Bottle.
091-102 SNR Photo - Indicates the High/Low outputs of the rotation detection sensor.

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094-200 1st BTR Contact Retract Sensor - The read value of the 1st BTR Contact Retract Sensor.
"On" displays the current level (H or L)
094-201 2nd BTR Contact Retract Sensor - The read value of the 2nd BTR Contact Retract Sensor.
"On" displays the current level (H or L)
094-202 POB Jam Sensor - Detects the active level of the POB Jam Sensor.
6.3.2 DC330 Output Component Check List
Table 1 DC330 Output Component Check List
Chain-Link Component Name Description Time Out Cyclic Operation Multiple Output Prohibited Chain
005-001 CVT Feed Motor Turns ON for 50sec Æ Auto OFF O X 005-002~005-010
CCW 55.0mm/s 005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
005-002 CVT Feed Motor Turns ON for 50sec Æ Auto OFF O X 005-001
CCW 73.3mm/s. 005-003~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 82.5mm/s 005-004~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 10.0mm/sec 005-005~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 146.7mm/s 005-006~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 165.0mm/s 005-007~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
Version 1.1 2008/09 6.3.2 DC330 Output Component Check List

6-49
6.3.2 DC330 Output Component Check List 6-50 Version 1.1

CCW 220.0mm/s 005-008~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 293.3mm/s 005-009~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 330.0mm/s 005-010~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 400.0mm/sec 005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089, 005-093
CCW 440.0mm/s 005-014
005-048~005-051
005-074, 005-080
005-093
CCW 750.0mm/sec 005-013
005-048~005-051
005-074, 005-080
005-093
005-015 CVT Pre-Reg. Motor (CCW 55.0mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-016~005-025
005-052~005-054
005-076~005-077
005-094
005-016 CVT Pre-Reg. Motor (CCW 73.3mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-015
005-017~005-025
005-052~005-054
005-076~005-077
005-094
005-019~005-025
005-052~005-054
005-076~005-077
005-094
005-020~005-025
005-052~005-054
005-076~005-077
005-094
005-022~005-025
005-052~005-054
005-076~005-077
005-094
005-026 CVT Reg. Motor Turns ON for 50sec Æ Auto OFF O X 005-027~005-035
CCW 55.0mm/s 005-058~005-061
005-078~005-079
005-095
005-027 CVT Reg. Motor Turns ON for 50sec Æ Auto OFF O X 005-026
CCW 73.3mm/s. 005-028~005-035
005-058~005-061
005-078~005-079
005-095
CCW 82.5mm/s 005-029~005-035
005-058~005-061
005-078~005-079
005-095
CCW 110.0mm/s 005-030~005-035
005-058~005-061
005-078~005-079
005-095
CCW 146.7mm/s 005-031~005-035
005-058~005-061
005-078~005-079
005-095
CCW 165.0mm/s 005-032~005-035
005-058~005-061
005-078~005-079
005-095

6-51

CCW 220.0mm/s 005-032~005-035
005-058~005-061
005-078~005-079
005-095
CCW 293.3mm/s 005-034~005-035
005-058~005-061
005-078~005-079
005-095
CCW 330.0mm/s 005-035
005-058~005-061
005-078~005-079
005-095
CW 460.0mm/sec 005-041~005-047
005-064~005-067
005-096
005-037 CVT Platen Motor (CCW 55.0mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-036
005-038~005-039
005-041~005-047
005-064~005-067
005-096
005-038 CVT Platen Motor (CCW 73.3mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-036~00-037
005-039
005-041~005-047
005-064~005-067
005-096
005-042~005-047
005-064~005-067
005-096
005-041
005-043~005-047
005-064~005-067
005-096
005-041~005-043
005-045~005-047
005-064~005-067
005-096
005-072 CVT Nip Release Sol (PF2) 3sec ON O X -
005-073 CVT Stamp Sol (PF2) Turns ON for 10msec Æ Auto OFF O X -
005-083 Doc Ready Turns ON the Doc Ready signal. X -
005-084 Doc Set LED Belt: Turns on the DOC SET LED. O X -
CVT: Turns ON for 5sec Æ Auto OFF
005-088 Image Area ON Turns ON for 5sec O X -
005-090 CIS Operation 1 Initializes the Nudger Roll. - X -
005-093 CVT Feed Motor (CCW 350.0mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-001~005-010
005-013~005-014
005-048~005-051
005-074, 005-080
005-086~005-087
005-089
005-094 CVT PreRegi Motor (CCW 350.0mm/sec) Turns ON for 50sec Æ Auto OFF O X 005-015~005-025
005-052~005-054
005-057
005-076~005-077
010-001 Fuser Motor (175mm Speed) Fuser Motor rotation. Rotate at 175mm/s (-1.2%). - X 010-002
010-003
010-004
094-009
094-010
010-003
010-004
094-009
094-010
010-002
010-004
094-009
094-010
010-004 Fuser Motor (60.5mm Speed) Fuser Motor rotation. Rotate at 60.5mm/s. - X 010-001
010-002
010-003
094-009
094-010
042-001 Main Motor (175mm/s) Rotates the Main Drive Motor: Rotation starts when start is instructed (175mm/s). - X 042-002, 003
Rotation stops when stop is instructed.
042-004 Fuser Fan Changes the rotation speed of the Fuser Fan: Rotate at high speed when start is - X -
instructed. Rotate at low speed when stop is instructed.
042-005 Drive Fan Rotates the Drive Fan: Rotation starts when start is instructed. Rotation stops when - X -
stop is instructed.

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042-006 Rear Bottom Fan Rotates the Rear Bottom Fan: Rotation starts when start is instructed. Rotation - X -
stops when stop is instructed.
[I/O]REAR_BOTTOM_FAN
042-007 IBT Fan Rotates the IBT Fan: Rotation starts when start is instructed. Rotation stops when - X -
stop is instructed.
042-008 HV Fan Rotates the HV Fan: Rotate at high speed when start is instructed. Rotate at low - X -
speed when stop is instructed.
042-009 Process 2 Fan Rotates the Process 2 Fan: Rotation starts when start is instructed. Rotation stops - X -
when stop is instructed.
042-010 LVPS Fan Rotates the LVPS Fan: Rotation starts when start is instructed. Rotation stops when - X -
stop is instructed.
*However, the Fan rotates at high speed when Start is instructed and rotates at low
speed when Stop is instructed.
042-011 LVPS Exhaust Fan Rotates the LVPS Exhaust Fan: Rotation starts when start is instructed. Rotation - X -
stops when stop is instructed.
[I/O]FIN_FAN
062-002 IIT Exposure Lamp Turns the Lamp ON for 180sec Æ Auto OFF O X -
062-005 IIT Scan Motor (Scan direction) Moves it 50mm from current position in Scan direction Æ Auto OFF O X 062-006
062-006 IIT Scan Motor (Return direction) Moves it 50mm from current position in Return direction Æ Auto OFF O X 062-005
062-086 IIT Image Area IMG-AREA Signal Output X X -
062-091 Exchange To ADF Turns ON the document exchange command signal to the DADF X X -
071-001 #1 Feed Motor 2-phase (CW 2) Feed Direction Drives the Motor with 2-phase excitation in the Feed direction, and at the Feed - X 071-002
transport speed. 071-003
However, if the speed is instructed by an NVM, the Motor will be driven at the target 071-004
frequency specified in that NVM.
071-002 #1 Feed Motor 2-phase (CCW 2) Lift Up Drives the Motor with 2-phase excitation in the Lift Up direction, and at the Lift Up - X 071-001
Direction speed. 071-003
This does not operate if the Level Sensor is ON when drive has started.
When Level Sensor On is detected, the operation will step down to 0pps and finally
stops.
071-003 #1 Feed Motor 1-2-phase (CW 1-2) Feed Drives the Motor with 1-2-phase excitation in the Feed direction, and at the Feed - X 071-001
Direction transport speed. 071-002
071-004 #1 Feed Motor 1-2-phase (CCW 1-2) Lift Up Drives the Motor with 1-2-phase excitation in the Lift Up direction, and at the Lift Up - X 071-001
stops.
stops.
stops.
stops.

6-55

stops.
stops.
stops.
075-003 MSI Feed Motor 1-2-phase (CW 1-2) Feed Drives the Motor with 1-2-phase excitation in the Feed direction, and at the Feed - X 075-001
075-004 MSI Feed Motor 1-2-phase (CCW 1-2) Nudger Drives the Motor with 1-2-phase excitation in the Nudger Up/Down direction, and at - X 075-001
Up/Down Direction the Nudger Up/Down speed. 075-002
077-001 Takeaway Clutch Turns ON the Takeaway Clutch. - X -
By combining this with [Component] Main Drive Motor[042-XXX], it is also able to
drive the #1 Takeaway Roll and the MSI Takeaway Roll.
077-002 Regi Clutch Turns ON the Regi Clutch. - X -
By combining this with [Component] Main Drive Motor[042-XXX], it is also able to
drive the Regi Roll.
077-003 Exit Gate Solenoid Switches the Exit Gate. (Strong current (following the value (Duty) that is set at the X
NVM) for the first 110msec after the attraction had started, then switching to weak
current (following the value (Duty) that is set at the NVM) (as per the actual
operation spec))
When Off: Output to #1 Exit, when On: Output to #2 Exit
077-004 Face Up Gate Solenoid Switches the Face Up Gate. - X
(Strong current (following the value (Duty) that is set at the NVM) for the first
110msec after the attraction had started, then switching to weak current (following
the value (Duty) that is set at the NVM) (as per the actual operation spec))
When Off: Output to #2 Exit, when On: Output to Face Up
077-005 Duplex Drive Motor (175 speed forward Drives the Transport Roll of the Duplex Unit (175 Speed/Forward Rotation/Max) - X 077-
rotation/MAX) Exit output direction 006,007,008,009,010,022,023,024
077-006 Duplex Drive Motor (175 speed reverse Drives the Transport Roll of the Duplex Unit (175 Speed/Reverse Rotation/Max) - X 077-
rotation/MAX) Duplex intake direction 005,007,008,009,010,022,023,024
rotation/MAX) Exit output direction 005.006.008.009.010.022.023.024
rotation/MAX) Duplex intake direction 005.006.007.009.010.022,023,024
rotation/MAX) Exit output direction 005,006,007,008,010,022,023,024
rotation/MAX) Duplex intake direction 005,006,007,008,009,022,023,024
077-011 Exit 2 Drive Motor Drives the Transport Roll of the Exit Unit (175 Speed/Reverse Rotation/Max) - X 077-
(175 speed reverse rotation/MAX) Duplex intake direction 012,013,014,015,016,025,026,027
077-012 Exit 2 Drive Motor Drives the Transport Roll of the Exit Unit (175 Speed/Forward Rotation/Max) - X 077-
(175 speed forward rotation/MAX) Exit output direction 011,013,014,015,016,025,026,027
077-017 #2 OCT Motor Moves the #2 Exit Roll towards the axis direction (turns ON for 1000msec, Timeout) O X 077-018
(CW 1-2-phase excitation mode) CW : Moves the Exit Roll towards the M/C/O/B side
Performed in 1-2-phase excitation mode

6-57

(CCW 1-2-phase excitation mode) CCW : Moves the Exit Roll towards the M/C/I/B side
077-022 Duplex Drive Motor (175 speed reverse Drives the Transport Roll of the Duplex Unit (175 Speed/Reverse Rotation/PRC) - X 077-
rotation/PRC) Duplex intake direction; Pushing Operation Speed 005,006,007,008,009,010,023,024
077-025 Exit 2 Drive Motor Drives the Transport Roll of the Exit Unit (175 Speed/Reverse Rotation/PRC) - X 077-
(175 speed reverse rotation/PRC) Duplex intake direction; Pushing Operation Speed 011,012,013,014,015,016,026,027
077-030 TM T/A CL Turns ON the TM T/A Clutch. - X
077-031 TM T/A Motor (High) Drives the TM T/A Motor. - X
077-032 TM Feed Ready Signal Output Turns ON the Feed Ready Signal. - X
077-033 IOT Regi Stop Signal Output Turns ON the Regi Stop Signal. - X
077-034 IOT Feed ON Signal Output Turns ON the Feed ON Signal. - X
(CCW 1-2-phase excitation mode)
089-001 MOB On/Off (LowPower) Controls the collective of MOB IN/OUT Diffusion LED. - X 089-002
089-002 MOB On/Off (HighPower) Controls the collective of MOB IN/OUT Diffusion LED. - X 089-001
091-001 BCR DC Y The output of BCR DC Y (output value settings at top speed) - X 091-009,010,047,048
Output value: [NVM]BCR_DC_OUT[Y] (752-xxx)
091-002 BCR DC M The output of BCR DC M (output value settings at top speed) - X 091-009,011,047,048
Output value: [NVM]BCR_DC_OUT[M] (752-xxx)
091-003 BCR DC C The output of BCR DC C (output value settings at top speed) - X 091-009,012,047
Output value: [NVM]BCR_DC_OUT[C] (752-xxx)
091-004 BCR DC K The output of BCR DC K (output value settings at top speed) - X 091-009,013,047,048
Output value: [NVM]BCR_DC_OUT[K] (752-xxx)
091-005 BCR AC Y The output of BCR AC (output value settings at top speed) - X 091-009,010,047,048
Output value: [NVM]#Y_BCR AC 121/79 Out (751-xxx)
Frequency: [NVM]PWM 121/79 Clock Ratio (751-xxx)
At the same time, the BCR AC Clock is output in the following frequency.
Frequency: [NVM]BCR AC 121/79 Clock Ratio (751-xxx)
091-006 BCR AC M The output of BCR AC (output value settings at top speed) - X 091-009,011,047,048
Output value: [NVM]#M_BCR AC 121/175 Out (751-xxx)
091-007 BCR AC C The output of BCR AC (output value settings at top speed) - X 091-009,012,047,048
Output value: [NVM]#C_BCR AC 121/175 Out (751-xxx)
091-008 BCR AC K The output of BCR AC (output value settings at top speed) - X 091-009,013,047,048
Output value: [NVM]#K_BCR AC 121/175 Out (751-xxx)
091-009 BCR DC/AC YMCK <Multi Component Control> - X 091-
The output of BCR DC/AC YMCK (output value settings at top speed) 001,002,003,004,005,006,007,008,
Carries out combined operation of the following components. 010,011,012,013,047,048
[Component]BCR DC Y/M/C/K (091-001 to 004)
[Component]BCR AC Y/M/C/K (091-005 to 008)
091-010 BCR DC/AC Y <Multi Component Control> - X 091-001,005,009,047,048
The output of BCR DC/AC Y
Carries out combined operation of the following components.
[Component]BCR DC Y (091-001)
[Component]BCR AC Y (091-005)
091-011 BCR DC/AC M <Multi Component Control> - X 091-002,006,009,047,048
[Component]BCR DC M (091-002)
[Component]BCR AC M (091-006)

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091-012 BCR DC/AC C <Multi Component Control> - X 091-003,007,009,047,048
[Component]BCR DC C (091-003)
[Component]BCR AC C (091-007)
091-013 BCR DC/AC K <Multi Component Control> - X 091-004,008,009,047,048
BCR DC/AC K Output Value (output value settings at top speed)
[Component]BCR DC K (091-004)
[Component]BCR AC K (091-008)
091-014 DRUM YMC/DRUM K/IBT MOT (175 Speed) The output for DRUM YMC/DRUM K/IBT MOT (175 Speed) - X 091-
Rotates the Drum YMC/K Motor at Process Speed 175. 015,016,017,018,019,020,021,022,
175 Speed is set by the I/O combination. 023,024,025,026,027,028,029,030,
(The Clock reflects: 031,032,033,034,035,042,043,044,
NVM(741-001: IBT Motor Speed Fine Adjustment 175 Speed) 045,046,047,048
NVM(741-005: Drum YMC Motor Speed Fine Adjustment 175 Speed 1)
NVM(741-012: Drum K Motor Speed Fine Adjustment 175 Speed 1))
091-017 DRUM MOT/IBT MOT YMC (79Speed) The output of IBT MOT YMC (reverse rotation) - X 091-
reverse 014,015,016,018,019,020,021,022,
023,024,025,026,027,028,029,030,
031,032,033,034,035,042,043,044,
045,046,047,048
091-018 DRUM MOT/IBT MOT K (175 Speed) The output of DRUM MOT/IBT MOT K (175 Speed) - X 091-
Rotates the Drum K Motor at Process Speed 175. 014,015,016,017,019,020,021,029,
(The Clock reflects: 044,045,046,047,048
NVM(741-001: IBT Motor Speed Fine Adjustment 175 Speed)
091-021 DRUM MOT/IBT MOT K (79Speed) reverse The reverse rotation output of IBT MOT K (79 Speed) - X 091-
014,015,016,017,018,019,020,029,
030,031,032,033,034,035,042,043,
044,045,046,047,048
091-022 DRUM YMC MOT ON (175_1mm/s) Rotates the Drum YMC Motor at Process Speed 175_1. - X 091-
[I/O]DRUM_MOT_YMC 014,015,016,017,023,024,025,026,
[I/O]DRUM_MOT_GAIN_YMC 027,028,042,043,044,045,046,047,
[I/O]DRUM_MOT_DIR_YMC 048
[I/O]DRUM_MOT_CLK_YMC
175_1 Speed is set according to the I/O combination.
(The Clock reflects the NVM(741-005:Drum YMC Motor Speed Fine Adjustment
175 Speed 1))
[I/O]DRUM_MOT_YMC 014,015,016,017,022,024,025,026,
175 Speed 2))
[I/O]DRUM_MOT_YMC 014,015,016,017,022,023,025,026,
121 Speed 1))

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[I/O]DRUM_MOT_YMC 014,015,016,017,022,023,024,026,
121 Speed 2))
[I/O]DRUM_MOT_YMC 014,015,016,017,022,023,024,025,
[I/O]DRUM_MOT_GAIN_YMC(INACTIVE) 027,028,042,043,044,045,046,047,
(The Clock reflects the NVM(741-009:Drum YMC Motor Speed Fine Adjustment 79
Speed 1))
[I/O]DRUM_MOT_YMC 014,015,016,017,022,023,024,025,
[I/O]DRUM_MOT_GAIN_YMC(INACTIVE) 026,028,042,043,044,045,046,047,
(The Clock reflects the NVM(741-010:Drum YMC Motor Speed Fine Adjustment 79
Speed 2))
091-029 DRUM K MOT ON (175_1mm/s) Rotates the Drum K Motor at Process Speed 175_1. - X 091-
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K 030,031,032,033,034,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
(The Clock reflects the NVM(741-012:Drum K Motor Speed Fine Adjustment 175
Speed 1))
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K 029,031,032,033,034,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
Speed 2))
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K 029,030,032,033,034,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
Speed 1))
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K 029,030,031,033,034,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
Speed 2))
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K(INACTIVE) 029,030,031,032,034,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
Speed 1))
[I/O]DRUM_MOT_K 014,015,016,017,018,019,020,021,
[I/O]DRUM_MOT_GAIN_K(INACTIVE) 029,030,031,032,033,035,042,043,
[I/O]DRUM_MOT_DIR_K 044,045,046,047,048
[I/O]DRUM_MOT_CLK_K
Speed 2))
091-036 ERASE LAMP Y Turns ON the Erase Lamp Y - X 091-
040,042,043,044,045,046,047,048
091-037 ERASE LAMP M Turns ON the Erase Lamp M - X 091-
040,042,043,044,045,046,047,048
091-038 ERASE LAMP C Turns ON the Erase Lamp C - X 091-
040,042,043,044,045,046,047,048
091-039 ERASE LAMP K Turns ON the Erase Lamp K - X 091-
040,042,043,044,045,046,047,048

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091-040 ERASE LAMP YMCK Turns ON the Erase Lamp YMCK - X 091-
<Multi Component Control> 036,037,038,039,042,043,044,045,
Carries out combined operation of the following components. 046,047,048
[Component]Erase Lamp Y (091-xxx)
[Component]Erase Lamp M (091-xxx)
[Component]Erase Lamp C (091-xxx)
[Component]Erase Lamp K (091-xxx)
091-041 AGITATOR MOT The output of Agitator Motor - X 091-047,048
091-042 DRUM DELETION REFRESH MODE-1 Operates the P/S of DRUM MOT YMCK/DEVE MOT YMCK at NVM(741-008:Drum - X 091-
YMC Motor Speed Fine Adjustment 121 Speed 3) and NVM(741-015:Drum K Motor 014,015,016,017,018,019,020,021,
Speed Fine Adjustment 121 Speed 3). 022,023,024,025,026,027,028,029,
Operates the P/S of IBT MOT at 121[mm/s]. 030,031,032,033,034,035,036,037,
Outputs the DRUM MOT YMCK/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK 038,039,040,043,044,045,046,047,
simultaneously. The output will stop simultaneously after the NVM(Drum Refresh 048
Time)[s] has passed.
091-047 Deletion Recovery <Multi Component Control> - X 091-
Operates the P/S of DRUM/DEVE MOT YMCK at NVM(741-***:Drum YMC Motor 001,002,003,004,005,006,007,008,
Speed Fine Adjustment 121/175 Speed 3) and NVM(741-***:Drum K Motor Speed 009,010,011,012,013,014,015,016,
Fine Adjustment 121/175 Speed 3). 017,018,019,020,021,022,023,024,
Operates the P/S of IBT MOT at 121/175[mm/s]. 025,026,027,028,029,030,031,032,
Outputs Vcln in BCR DC/AC Y. 033,034,035,036,037,038,039,040,
Outputs the DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator 042,043,044,045,046,048
Mot/BCR AC YMCK simultaneously.
Outputs the BCR DC YMCK after 50ms has passed since the start.
Stops the Erase Lamp after 540ms (121 speed)/400ms (175 speed), and then stops
the BCR AC/DC after a further 300ms (121 speed)/200ms (175 speed).
It then stops everything after NVM(nxero_DrumRefreshTime)[s] has passed since
the start.
091-048 CRU CHG Agitator <Multi Component Control> - X 091-
Operates the P/S of DRUM/DEVE MOT YMCK at NVM(741-008:Drum YMC Motor 001,002,003,004,005,006,007,008,
Speed Fine Adjustment 121/175 Speed 1) and NVM(741-015:Drum K Motor Speed 009,010,011,012,013,014,015,016,
Fine Adjustment 121/175 Speed 1). 017,018,019,020,021,022,023,024,
Operates the P/S of IBT MOT at 121/175[mm/s]. 025,026,027,028,029,030,031,032,
Outputs Vcln in BCR DC/AC Y. 033,034,035,036,037,038,039,040,
Outputs the DRUM/DEVE MOT YMCK/IBT MOT/ERASE LAMP YMCK/Agitator 042,043,044,045,046,047
Mot/BCR AC YMCK simultaneously. The output will stop simultaneously after the
NVM(CRU CHG Time)[s] has passed.
Outputs the BCR DC YMCK after 50ms has passed since the Agitator Mot output
has started, and stops the output 50ms before the Agitator Mot stops.
092-001 ADC Specular Turns the LED on the side of the ADC mirror ON/OFF. - X -
092-002 ADC Diffuse Turns the LED on the side of the ADC straight reflection ON/OFF. - X -
092-003 ADC Shutter Open Opens the ADC Shutter. O X -
* After performing this Component Control, make sure the MOB ADC Shutter is (100ms)
closed so that the sensor inside the shutter will not be dirtied (the shutter, however,
will close automatically if printing is carried out).
092-004 ADC Shutter Close Closes the ADC Shutter. O X -
(100ms)
093-001 DISPENSE MOTOR-Y (79mm/s) The Dispense Motor-Y output at 79 speed - X 093-002,003
093-004 DISPENSE MOTOR-M (79mm/s) The Dispense Motor-M output at 79 speed - X 093-005,006
093-007 DISPENSE MOTOR-C (79mm/s) The Dispense Motor-C output at 79 speed - X 093-008,009
093-010 DISPENSE MOTOR-K (79mm/s) The Dispense Motor-K output at 79 speed - X 093-011,012
093-011 DISPENSE MOTOR-K (121mm/s) The Dispense Motor-K output at 121 speed - X 093-010,093-012

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093-012 DISPENSE MOTOR-K (175mm/s) The Dispense Motor-K output at 175 speed - X 093-010,011
093-013 DEVE BIAS-DC-MINUS-Y Outputs the DEVE BIAS-DC-MINUS-Y - X -
Output value: [NVM]BIAS_DC_OUT[Y] (752-xxx)
093-014 DEVE BIAS-DC-MINUS-M Outputs the DEVE BIAS-DC-MINUS-M - X -
Output value: [NVM]BIAS_DC_OUT[M] (752-xxx)
093-015 DEVE BIAS-DC-MINUS-C Outputs the DEVE BIAS-DC-MINUS-C - X -
Output value: [NVM]BIAS_DC_OUT[C] (752-xxx)
093-016 DEVE BIAS-DC-MINUS-K Outputs the DEVE BIAS-DC-MINUS-K - X -
Output value: [NVM]BIAS_DC_OUT[K] (752-xxx)
093-017 DEVE BIAS-AC-YMC Outputs the DEVE BIAS-AC-YMC. - X -
Output value: [NVM]#YMC_DEVE AC 121 Duty Value (752-xxx)
At the same time, also outputs the DC Bias AC Clock.
093-018 DEVE BIAS-AC-K Outputs the DEVE BIAS-AC-K. - X -
Output value: [NVM]#K_DEVE AC 121 Duty Value (752-xxx)
At the same time, also outputs the DC Bias AC Clock.
094-001 2nd BTR (-) Outputs the 2nd BTR Bias (-). - X 094-002
The output value is the NVM(2nd BTR Transfer Bias Output Fixed Value).
094-002 2nd BTR (+) Outputs the 2nd BTR Bias (+). - X 094-001
094-003 2nd BTR Contact Contacts the 2nd BTR. - X 094-004
Automatically stops the contact operation of the 2nd BTR when the Contact
Position of the 2nd BTR Contact Retract Sensor is detected.
094-004 2nd BTR Retract Retracts the 2nd BTR. - X 094-003
Automatically stops the retract operation of the 2nd BTR when the Retract Position
of the 2nd BTR Contact Retract Sensor is detected.
094-005 IBT MOT ON (175mm/s) Rotates the IBT Motor at Process Speed 175. - X 094-006,007,008
175 Speed is set by the I/O combination.
(The Clock reflects the NVM(741-001:IBT Motor Speed Fine Adjustment 175
Speed))
(The Clock reflects the NVM(741-002:IBT Motor Speed Fine Adjustment 121
Speed))
(The Clock reflects the NVM(741-003:IBT Motor Speed Fine Adjustment 79 Speed))
094-008 IBT MOT REVERSE ON Rotates the IBT Motor in reverse at Process Speed 79. - X 094-005,006,007
Reverse rotation is set according to the I/O combination.
Automatically stops the motor after NVM(746-291: IBT MOT Reverse Rotation
Time) has passed since the start of the reverse rotation.
(The Clock reflects the NVM(741-004:IBT Motor Speed Fine Adjustment Reverse
Rotation))
*The value of ms unit is used in increments of 10ms.
094-009 1st BTR Contact Turns ON the Fuser Motor at 60.5mm/s and contacts the 1st BTR. - X 094-010,010-001,010-002,010-
Automatically stops the contact operation of the 1st BTR and the operation of the 003,010-004
Fuser Motor when the Contact Position of the 1st BTR Contact Retract Sensor is
detected.
094-010 1st BTR Retract Turns ON the Fuser Motor at 60.5mm/s and retracts the 1st BTR. - X 094-009,010-001,010-002,010-
Automatically stops the retract operation of the 1st BTR and the operation of the 003,010-004
Fuser Motor when the Retract Position of the 1st BTR Contact Retract Sensor is
detected.

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6.3.3 DC140 Analog Monitor Code List
Table 1 DC140 Analog Monitor Code List
Time
Chain-Link Component Name Description Out
010-200 Heat Roll NC Sensor:Inf The detected AD value of the NC Sensor at the center of the Heat Roll. -
010-201 Heat Roll NC Sensor:Temp The compensation AD value of the NC Sensor at the center of the Heat Roll. -
010-202 Heat Roll NC Sensor:Diff The differential AD value of the NC Sensor at the center of the Heat Roll. -
14.333 times of (compensation AD value - detected AD value)
010-203 Heat Roll STS The STS temperature AD value at the rear of the Heat Roll. -
071-200 Tray 1 Size Sensor Displays the AD value for Tray 1 paper size.
[I/O]#1 TRAY Paper Size Sensor
075-200 MSI Size Sensor Displays the AD value for MSI paper size. -
[I/O]MSI Paper Size Sensor
077-200 Transparency Sensor Displays the output value (AD value) of the Transparency Sensor. -
[I/O]OHP Sensor
092-200 ADC_SNR ADC Sensor Input Value -
092-201 EMV_TEMP_SNR Temperature Sensor Input Value -
092-202 EMV_HUM_SNR Humidity Sensor Input Value -
092-203 ATC_SNR_Y TC detection in the Y Developer Housing Assy -
092-204 ATC_SNR_M TC detection in the M Developer Housing Assy -
092-205 ATC_SNR_C TC detection in the C Developer Housing Assy -
092-206 ATC_SNR_K TC detection in the K Developer Housing Assy -
091-200 BCR DC I MONI Y BCR DC current monitor for Y color -
091-201 BCR DC I MONI M BCR DC current monitor for M color -
091-202 BCR DC I MONI C BCR DC current monitor for C color -
Version 1.1 2008/09 6.3.3 DC140 Analog Monitor

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6.3.3 DC140 Analog Monitor 6-70 Version 1.1
Table 1 DC140 Analog Monitor Code List
Time
Chain-Link Component Name Description Out
091-203 BCR DC I MONI K BCR DC current monitor for K color -

6.3.4 DC135 HFSI List
Table 1 DC135 HFSI List
Initial Settings
Chain-Link Content Name PSW Display Value Range Count Condition Description
954-800 Tray1 Feed/Retard/Nudger Roll Tray1 Feed/Retard/Nudger Roll - 300000 Counts up at feeding from Tray 1 No. of fed sheets to Tray1 Feed Roll, Tray1 Retard Roll, and
Tray1 Nudger Roll
954-801 Tray2 Feed/Retard/Nudger Roll Tray2 Feed/Retard/Nudger Roll - 300000 Counts up at feeding from Tray X No. of fed sheets to Tray2 Feed Roll, Tray2 Retard Roll, and
Tray2 Nudger Roll
Tray3 Nudger Roll
Tray4 Nudger Roll
954-805 MSI Feed Roll/Retard Pad MSI Feed Roll/Retard Pad - 50000 Counts up at feeding from MSI No. of fed sheets to MSI Feed Roll and MSI Retard Pad
954-820 IBT Unit IBT Unit - 48000000 Counts up at Fuser Exit Sensor OFF. IBT Unit ON Count (PV conversion)
The conversion value is calculated with 1
sheet of A4 L being equivalent to a value of
100.
Count value = Paper Length [0.1mm]/21
954-821 2ndBTR Unit 2ndBTR Unit - 20000000 Counts up at Fuser Exit Sensor OFF. 2nd BTR ON Count (PV conversion)
100.
954-822 IBT CLN Unit IBT CLN Unit - 20000000 Counts up at Fuser Exit Sensor OFF. IBT CLN Unit ON Count (PV conversion)
100.
954-830 Deve HSG PV Y Deve HSG PV Y - 480K Converts the print panel length to paper and The usage PV of Y Developer Housing Assy
counts it up.
954-831 Deve HSG PV M Deve HSG PV M - 480K Converts the print panel length to paper and The usage PV of M Developer Housing Assy
counts it up.
954-832 Deve HSG PV C Deve HSG PV C - 480K Converts the print panel length to paper and The usage PV of C Developer Housing Assy
counts it up.
954-833 Deve HSG PV K Deve HSG PV K - 480K Converts the print panel length to paper and The usage PV of K Developer Housing Assy
counts it up.
954-834 Developer PV Y Developer PV Y - 480K Converts the print panel length to paper and The usage PV of Y Developer
counts it up.
954-835 Developer PV M Developer PV M - 480K Converts the print panel length to paper and The usage PV of M Developer
counts it up.
954-836 Developer PV C Developer PV C - 480K Converts the print panel length to paper and The usage PV of C Developer
counts it up.
954-837 Developer PV K Developer PV K - 480K Converts the print panel length to paper and The usage PV of K Developer
counts it up.
Version 1.1 2008/09 6.3.4 DC135 HFSI List

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6.3.4 DC135 HFSI List 6-72 Version 1.1

Initial Settings
954-850 Fuser Assy Print Count Fuser Assy Print Count - 20000000 Counts up at Fuser Exit Sensor OFF. No. of sheets transported through the Fuser (A4L
The conversion value is calculated with 1 conversion value)
100.
954-851 Fuser Assy Time Count Fuser Assy Time Count - 8640000 Counts up every 24 hours or at Power OFF. Time taken between Power ON and Power OFF (sec)
Every 24 hours: +86400
Power OFF (1) (continuous ON time less
than 24 hours): The number of seconds
between Power ON and Power OFF
Power OFF (2) (continuous ON time more
than 24 hours): The number of seconds since
the latest count up
954-860 Deodorant Filter Deodorant Filter - 12000000 When the Paper passes through the Fuser. The lifespan of the Deodorant Filter
For A4 Paper, counts up by 100.
954-870 LPH Clean Counter LPH Clean Counter - 31536000 Counts up every 24 hours or at Power OFF. Time taken between Power ON and Power OFF (sec)
Every 24 hours: +86400
Power OFF (1) (continuous ON time less
than 24 hours): The number of seconds
between Power ON and Power OFF
Power OFF (2) (continuous ON time more
than 24 hours): The number of seconds since
the latest count up
(Same as for the Fuser Assy Time Count.)
955-806 Document Feed Feed Count (CVT Type) 0 0~5,000,000 Counts up when the Feed Sensor turns ON No. of sheets fed from the CVT Tray
(CVT DADF machine) HFSI Æ Document Feed count after clearing The NVM is controlled by the CVT.
HFSI Counter
Recycle Æ Total Document Feed count
without clearing
955-807 Document Feed Simp Simplex Feed Count 0 0~5,000,000 Counts the no. of document sheets fed in The NVM is controlled by the CVT.
(CVT DADF machine) Simplex mode * Life is common to 955-808.
(PF1, PF1.5) Counts up when the #1 Exit Snr
turns OFF for the paper that has been fed
from the tray
(PF2) Counts up when Invert Snr turns off
during Simplex transport.
955-808 Document Feed Dup Duplex Feed Count 0 0~5,000,000 Counts the no. of document pages fed in The NVM is controlled by the CVT.
(CVT DADF machine) Duplex mode * Life is common to 955-807.
(PF1, PF1.5) Counts the no. of document
sides that passed through the Invert Path
Counts up at #1 Exit Snr Off during Duplex
transport and at Regi Snr On during Invert
(PF2) Counts up when Invert Snr turns off
during Duplex transport
955-810 Platen Open/Close Count I/L Open Count (CVT) 0 0~1,000,000 Counts up when the Platen Interlock opens Belt/CVT judgement is processed in the IISS
(CVT DADF machine) The NVM is controlled by the CVT.
Initial Settings
955-829 Invert Solenoid ON Count Inv. Sol. On Count 0 0~5,000,000 Counts up when the Invert Solenoid turns CVT (PF2)
ON. The NVM is controlled by the CVT.
HFSI Æ Invert Solenoid ON count after
clearing the counter
Recycle Æ Total Inverter Solenoid ON count
without clearing
955-830 DADF Stamp Solenoid ON Stamp Sol. On Count 0 0~300,000 Counts up when the Stamp Solenoid turns [UP]
Count (Solenoid Life) ON
HFSI Æ Stamp Solenoid ON count after
clearing the counter
Recycle Æ Total Stamp Solenoid ON count
without clearing
955-831 DADF Stamp Solenoid ON Stamp Action Count 0 0~300,000 Counts up when the Stamp Solenoid turns [UP]
Count (Ink Life) ON
Stamp Solenoid ON Count after clearing the
HFSI Counter
955-832 Feed Cover Open Count Feed Cover Open Count 0 0~100,000 CVT (PF1, PF1.5)
The NVM is controlled by the CVT.
955-833 Lower Chute Interlock Open Lower Chute Interlock Count 0 0~100,000 Counts up when the Lower Chute Interlock CVT (PF1.5)
Count opens The NVM is controlled by the CVT.
956-802 IIT Scan Scan Count 0 0~6,881,175 Scan Count (including pre-Scan) The NVM Write timing is T.B.D.
Counts up with each scan 1 time increments
HFSI Æ Scan count after clearing HFSI Max count value=above 6000000 times
Counter Only count Platen Scans, not CVT Scans.
Recycle Æ Total Scan count without clearing
956-803 Lamp ON Time Light Lamp Time 0 0~7,864,200 Lamp ON Time Lamp Life 2000 hours
Starts timing when the lamp turns ON 1 second increments
Stops timing when the lamp turns OFF Max count value=7200000sec and above
Writes to the NVM during CRG Initialize Ask Matsui about the measures for HFSI expansion.
HFSI Æ Lamp ON time after clearing HFSI (Shiraishi)
Counter ÆAs the Fxpri-prt \ Work \ Product \ C2D \ C2D-spec \
Recycle Æ Total Lamp ON time without temporary storage) have not been examined as products,
clearing the IISS HFSI list will be stored in the Chain Link.
Counts the total duration when the lamp is ON (including
AGOC, LampCheck).
956-804 Lamp ON Count Lamp Turn On Count 0 0~6,881,175 Lamp ON count after clearing HFSI Counter Lamp Life 6000000 times
Counts up when the lamp turns ON 1 time increments
Writes to the NVM during CRG Initialize Max count value=above 6000000 times
Counts the no. of times the lamp turns ON (including AGOC,
LampCheck).
956-808 Platen Open/Close Count Platen I/L Open Count 0 0~1,966,050 Counts up when the Angle Sensor is forced 1 time increments
(Platen machine) fully open Max count value=above 1000000 times
Version 1.1 2008/09 6.3.4 DC135 HFSI List

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6.3.4 DC135 HFSI List 6-74 Version 1.1
Table 1 NVM 700 Controller
Chain-Link NVM Names PSW Display Settings Range Initial Value Read/Write Description
700-061 Availability of Fax Card Fax Card Available -2~0 - Read 0: Normal
-1: Error
-2: Not installed
700-064 Availability of Fax Card for Ch0 Fax Card Available for Ch0 0~1 0: None Read/Write 0: None
1: Available
(Installed by Host. It is ok that the Fax Card performs
only auto detection.)
700-071 USB Port Receive Buffer USB User Buffer Size 64~1*1024 64KB Read/Write [64KB~1MB] (32KB increments) Unit: Kbyte
700-073 Page Memory Size (Capacity) Page Memory Size 32*1024*1024~256* - Read bytes (Auto Set)
1024*1024
700-075 ART User Definition Memory (Valid only ART User Buffer Size 32~2048 32KB Read/Write [32~2048KB] (32KB increments) Unit: Kbyte
when the Imari machine is installed with the
ART/Emulation option)
700-076 PostScript Memory PostScript Buffer Size 24 MB (24x1024) Read/Write [16MB~96MB] (0.25MB increments) Unit: Kbyte
(Valid when PS option is installed)
700-078 Form Data Memory (ART and ESC/P) Form Buffer Size 128~2048 128 KB Read/Write 128~2048 KB
700-080 HPGL/Auto Layout Memory HPGL/Auto Layout Buffer Size 64~5120 64 KB Read/Write [64KB~5120KB] (32KB increments) Unit: Kbyte
700-081 Parallel (IEEE1284) port Parallel Buffer Size 64~1*1024 64KB Read/Write [64~1024KB (1MB)] (32KB increments) Unit: Kbyte
700-082 Port 9100 Port9100 Buffer Size 64~1*1024 256KB Read/Write [64~1024KB (1MB)] (32KB increments) Unit: Kbyte
700-083 lpd: No spool Lpd Buffer Size 1*1024~2*1024 1MB (1024KB) Read/Write [1MB~2MB] (32KB increments) Unit: Kbyte
700-084 NetWare NetWare Buffer Size 64~1*1024 256KB Read/Write [64~1024KB (1MB)] (32KB increments) Unit: Kbyte
700-085 AppleTalk (EtherTalk) AppleTalk Buffer Size 1*1024~2*1024 1MB (1024KB) Read/Write [1MB~2MB] (32KB increments) Unit: Kbyte
700-086 SMB: No spool SMB Buffer Size 64~1*1024 256KB Read/Write [64~1024KB (1MB)] (32KB increments) Unit: Kbyte
700-087 IPP: No spool IPP Buffer Size 64~1*1024 256KB Read/Write [64~1024KB (1MB)] (32KB increments) Unit: Kbyte
700-089 Availability of HDD HDD Status -2~0 (Auto Set) Read 0: Available, -1: Malfunctioning, -2: None
(Auto Detect)
700-100 Forced Warmup Mode Allow/Prohibit Setting Forced Warmup Function Enable 0~1 0: Cannot be set Read/Write 0: Cannot be set, 1: Allow
700-109 Forced Warmup Mode Forced Warmup Mode 0~1 0: Disabled Read/Write 0: Disabled, 1: Enabled
700-110 Forced Warmup Specified Start Time Forced Warmup Time (Hour) 0~23 8 (Hours) Read/Write 0~23 (Hours)
(Hours)
700-111 Forced Warmup Specified Start Time Forced Warmup Time (Min) 0~59 0 (Minutes) Read/Write 0~59 (Minutes)
(Minutes)
700-119 Log Image Creation Service Setting Image Log Supported Service 0~0x000f 0x000f Read/Write Service Setting of Log Image Creation
(Specified with logical sum)
0x0001: Copy
0x0002: Print
0x0004: Fax
0x0008: Scan
0x0000: None
Version 1.1 2008/09 6.3.6 NVM 700 Controller

6-75
6.3.6 NVM 700 Controller 6-76 Version 1.1

700-120 Time Zone Time Zone -2460~2460 [FX] +540 Read/Write Displays time difference (min) from GMT.
[IBG] +600 E.g) +540: Japan, -600: Hawaii
[MN] -300 [By country] +420: Indonesia, +480: China,
Singapore, Taiwan, Thailand, Hong Kong, Malaysia,
+540: Korea, +720: New Zealand, +600: Australia
700-124 Auto Clear Timer (Combining Auto Resume Auto Clear Timer 0~900 [FX] 1min (MF: 60sec, P: Read/Write [MF] 0 (prohibit), 30~240 (sec)
Timer, Auditron Off Timer and Tools Off 1min) [P] 0 (prohibit), 1~30 (min)
Timer) [IBG] MF: 30sec, P: 1min (0 (prohibit )~900 can be entered from Chain-Link for
[MN] 4min (MF: 240sec, MF and P but they must be within the range specified
P: 4min) above.)
(When individual settings [Teak MF] 0 (prohibit), 30~900 (sec)
is enabled) (When individual settings is enabled)
MF: 20sec [MF] 0 (prohibit), 20~the max value for each product
700-125 Job Cancel Timer Job Cancel Timer 0~5940 10min Read/Write 0 (prohibit), 240~5940 (4~99min), (1min increments,
Unit: sec)
(The value is different from the MF-UI SOD value.
This value is extracted from the COPY SOD.)
700-126 Timer during operation Operating Timer 0~240 [FX] 10sec Read/Write 0: Off
[IBG/MN] 2sec 1~240sec (1sec increments)
700-127 Job End Timer Job End Timer 0~240 6sec Read/Write 0: Off
1~240sec (1sec increments)
700-128 Scanning Timer Scanning Timer 1~20 4sec Read/Write 1~20sec (Unit: 1sec)
700-129 Low Power Mode Timer Low Power Mode Timer 1~240 15min Read/Write 1~240min (1min increments)
[APC3300G] 1min (Ignored if not in Low Power mode)
700-130 Sleep Mode Timer Sleep Mode Timer 1~240 60 Minutes Read/Write 1~240min (1min increments)
[MN] 45min (Ignored if not in Sleep mode)
[APC3300G] 1min
700-131 Sleep Mode Availability Setting Sleep Mode Available 0~1 1: Enabled Read/Write 0: Disabled
1: Enabled
700-132 Panel Select Tone Panel Select Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-133 Panel Alert Tone Panel Alert Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-136 Alert Tone Error Alert Tone 0~3 0: Off Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
(For P Models, there is no volume adjustment. Any
setting in soft, normal or loud means On.)
700-137 Fault Tone Job Incomplete Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-138 Machine Ready Tone Ready Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-139 Low Toner Alert Tone Toner Empty Alert Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-140 Ringing Volume Bell Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-141 Line Monitor Volume Line Monitor Tone 1~3 2: Normal Read/Write 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-142 Low Power Mode Availability Setting Low Power Mode Available 0~1 1: Enabled Read/Write 0: Disabled, 1: Enabled
700-143 Stored Programming Tone Job Memory Entry Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-144 Job History Report - Auto Output Setup Auto Log Print Flag 0~1 0: OFF Read/Write 0: OFF
1: ON
700-145 2 Sided Print Setup Report Duplex Print 0~1 0: OFF Read/Write 0: OFF
[MN] 1: ON 1: ON
700-146 Mailbox Documents Report Output Setup Mail Box Receive Report 0~1 1: ON Read/Write 0: OFF
1: ON
700-147 Protocol Monitor Output Control Protocol Monitor Output Control 0~2 0: When print instruction Read/Write 0: When print instruction is specified
is specified 1: When Error has occurred
2: Always
700-148 Broadcast/Multi-Poll Report Output Control Broadcast / Multi-Poll Report Print 0~1 1: Output Read/Write 0: Do not output
Control 1: Output
700-149 Relay Broadcast Report Output Setup Relaid Broadcast Report Output 0~3 1: Send to Relay Station Read/Write 0: OFF
Control 1: Send to Relay Station
2: Send to Own Station
3: Send to Relay Station and Send Station
700-150 Activity Report Output Setup Fax Communication Report Output 0~1 1: Output Read/Write 0: Do not output
Control 1: Output
700-151 Output Transmission Report - Job Transmission Report on Error 0~3 1: Print only when Read/Write 0: Do not output
Undelivered Output Control completed with error 1: Print only when completed with error
2: Always output
3: Output only when completed normally
(Note: Confirmation Options can only be printed from
the Panel. However, when the Confirmation Options
is set to "Output only when completed with error", a
send failure will print the unsent report
unconditionally.)
700-152 Output Settings for Transmission Report - User Abort Transmission Report 0~1 0: Do not output Read/Write 0: Do not output
Job Undelivered when sending is stopped Output Control 1: Output
700-153 Alert Tone (Out of paper) No Paper Alert 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-154 Auto Clear Alert Tone Auto Clear Pre Notification Tone 0~3 0: Off Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-155 Base Tone Base Tone 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
[MN] 1: Soft
700-156 Transmission/Undelivered Report Output JobFlow Tranmission Report Control 0~1 1: Output by following Read/Write 0: Do not output
Control the Net Transmission/ 1: Output by following the Net Transmission/Fax Send
Fax Send Settings Settings
700-158 Blank Page Processing Setting for 2 Sided Batch Print Blank Page Control 1~2 1: Print blank pages Read/Write 1: Print blank pages
Print 2: Skip blank pages
700-159 Charge Print/Private Charge Print Process Pay for Print Info 0~1 0x0: User Mode only Read/Write 0x0: User Mode only
Information 0x1: Mailbox Storage has priority over Private Storage
(Bit assignment)
700-160 Case Sensitivity During User ID Verification Ignore Case of User ID 0~1 0: Case sensitive Read/Write 0: Case sensitive
1: Not case sensitive

6-77

700-161 Whether to Display the Retrieved Related ID Use Related User ID 0~1 1: Use the related ID Read/Write 0: Use the entered ID
Instead of the Entered ID for User ID Display 1: Use the related ID
700-162 SNTP Server Address Security SNTP Server Address NULL Read/Write Can be input in FQDN/IPv4/IPv6 literal formats.
Character strings are terminated by NULL.
Character limitation: Only ASCII characters are

supported. The range/convention of usable
characters complies with RFC1034.
700-164 Language Language 1~PFV_MAX_LANG [FX] 1: Japanese Read/Write 1: Japanese, 2: English, 3: French ...
[IBG/MN] 2: English
700-165 Country Code SEEPROM Information Country Code Depends on factory Read/Write (Uses ISO3166 values) The Key Code to change the
settings system data default value to the target value in the
EPROM compatible for multiple countries.
700-172 Forced Warmup Continuous Time Forced Warmup Duration 1~1440 120 (min) Read/Write 1~1440 (min)
700-173 Off Hook Alarm (XE) Off Hook Alert 0~3 2: Normal Read/Write 0: Off, 1: Soft, 2: Normal, 3: Loud
700-174 Activity Report Log Display Content Priority Transaction Report Log 0~2 0: Recipient Name > Read/Write 0: Recipient Name > Remote Terminal Name >
Remote Terminal Name Remote ID > Telephone Number > Communication
> Remote ID > Mode
Telephone Number > 1: Remote ID > Recipient Name > Telephone Number
Communication Mode > Remote Terminal Name > Communication Mode
2: Recipient Name > Telephone Number > Remote
Terminal Name > Remote ID > Communication Mode
700-175 Specifying display position of remote Transaction Report Display Point 0~1 0: First 40 characters Read/Write 0: First 40 characters
terminals on Activity Report 1: Last 40 characters
700-176 Stored Print Document - Auto Deletion Auto Doc Delete 0~2 0: Do not auto delete Read/Write 0: Do not auto delete
Settings 1: Delete based on the specified storage time
2: Delete when the specified time has passed(The
document is stored and will be delted after the
member's passage time has elapsed)
700-177 Stored Print Document Storage Time - Auto Doc Delete -Passage Time - 0~120 4 Read/Write 0~120
Passage Time (Hours) Hours
700-179 Accounting Accessory Relation Accounting Accessory Relation 0~3 0: Link and operate Read/Write 0: Link and operate
[MN] 1: Operate by 1: Operate by either one
either one
700-184 IPSEC Enabled/Disabled IPSEC enable 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-185 IPSEC Key Exchange Authentication Method IPSEC authentication mode 0~1 0: IKE - Pre-shared Key Read/Write 0: IKE - Pre-shared Key Authentication (PSK)
Authentication (PSK) 1: IKE - Digital Signature Authentication (PKI)
700-186 IPSEC Pre-shared Key IPSEC key NULL Read/Write Key Character String
(Character strings are terminated by NULL.ASCII
character string)
700-187 IPSEC Certificate IPSEC certificate 0~0xFFFFFFFF 0 Read/Write Certificate Number
(The Certificate Number sets the certificate linked
number that is used in VKCM)
700-188 IPSEC IKE-SA Life IPSEC IKE-SA life 5~28800 480 (min) Read/Write 5~28800 (min)
(Longer than the IPSC-SA Life)
700-189 IPSEC IPSC-SA Life IPSEC IPSC-SA life 300~172800 3600 (sec) Read/Write 300~172800 (sec)
700-190 DH Group IPSEC DH group 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-191 IPSEC PFS Settings IPSEC PFS 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-193 IPSEC Destination Address [IPv4] IPSEC address IPv4 NULL Read/Write The IPv4 address that applies the IPsec policy
(Character strings are terminated by NULL.
Only single-byte alphanumeric characters (0~9, a~f)

used in the IPv4 format, colon (:), and hypen (-) for
specifying range can be used.)
700-195 IPSEC Destination Address [IPv6] IPSEC address IPv6 NULL Read/Write The IPv6 address that applies the IPsec policy
(Character strings are terminated by NULL.
Only single-byte alphanumeric characters (0~9, a~f)

used in the IPv6 format, colon (:), and hypen (-) for
specifying range can be used.)
700-196 Non-IPSEC Communication IPSEC defect policy 0~1 0: Bypass Read/Write 0: Bypass
1: Discard
700-197 Maximum No. of Jobs Max. Job No.s 0~600 0: The system operates Read/Write 0 ~ 600
based on the value that 0: The system operates based on the value that is
is determined by the determined by the configuration
configuration
700-198 Flag to permit/prohibit job passing Job Passing Available 0~1 0: Prohibit Read/Write 0: Prohibit
[MN] 1: Allow 1: Allow
700-202 Auditron Color Mode for Print (Color Mode for Auditron Color Mode for Print 0~1 0: Prohibit Read/Write 0: Prohibit
unauthenticated user) 1: BW
700-207 Support for 2-byte Detect Error State Detect Error State 2Bite (RFC2790) 0~1 0: Non-2-byte Operation Read/Write 1: 2-byte Operation (RFC2790)
(RFC2790) (RFC1514) 0: Non-2-byte Operation (RFC1514)
[MN] 1: 2-byte Operation
(RFC2790)
700-211 Operation Permission - Job Cancel Operation Permission - Job Cancel 0~1 0: Free Access Read/Write 0: Free Access
1: Limited Access (KO/System Administrator only)
700-212 Authentication Mode Auth Mode 0~3 0: None Read/Write 0: None
1: Local
2: Remote
3: CA (Convenience Authentication)
700-213 Authentication Pathway Access - Service/ Auth Pathway Access - Service/ 0~1 0: Free Access Read/Write 0: Free Access
Feature Feature 1: Limited Access
700-214 Authentication Pathway Access - Job Status Auth Pathway Access - Job Status 0~1 0: Free Access Read/Write 0: Free Access
1: Limited Access

6-79

700-215 Authentication Pathway Access - Device Auth Pathway Access - Device 0~1 0: Free Access Read/Write 0: Free Access
Status Status 1: Limited Access
700-216 Authentication Service Access - Copy Auth Service Access - Copy 0~2 1: Limited Access Read/Write 0: Free Access
(Accessible) 1: Limited Access (Accessible)
[MN] 0: Free Access 2: Limited Access (Not accessible)
700-217 Authentication Service Access - Fax Auth Service Access - Fax 0~2 1: Limited Access Read/Write 0: Free Access
700-218 Authentication Service Access - iFax Auth Service Access - Internet Fax 0~2 1: Limited Access Read/Write 0: Free Access
700-219 Authentication Service Access - Scan to Mail Auth Service Access - Scan to Mail 0~2 1: Limited Access Read/Write 0: Free Access
700-220 Authentication Service Access - Scan to Box Auth Service Access - Scan to Box 0~2 1: Limited Access Read/Write 0: Free Access
700-221 Authentication Service Access - Scan to Auth Service Access - Scan to 0~2 1: Limited Access Read/Write 0: Free Access
Server Server (Accessible) 1: Limited Access (Accessible)
700-222 Authentication Service Access - Scan to PC Auth Service Access - Scan to PC 0~2 1: Limited Access Read/Write 0: Free Access
700-223 Authentication Service Access - Document Auth Service Access - Document 0~2 1: Limited Access Read/Write 0: Free Access
Print Print (Accessible) 1: Limited Access (Accessible)
700-224 Authentication Service Access - Photo Print Auth Service Access - Photo Print 0~2 1: Limited Access Read/Write 0: Free Access
700-225 Authentication Service Access - Box Auth Service Access - Box 0~2 1: Limited Access Read/Write 0: Free Access
2: Limited Access (Not accessible)
700-226 Authentication Service Access - Job Memory Auth Service Access - Job Memory 0~2 0: Free Access Read/Write 0: Free Access
1: Limited Access (Accessible)
700-227 Authentication Service Access - Job Flow Auth Service Access - Job Flow 1~2 1: Limited Access Read/Write 1: Limited Access (Accessible)
(Accessible) 2: Limited Access (Not accessible)
700-228 Authentication Service Access - Web Access Auth Service Access - Web Access 1~2 1: Limited Access Read/Write 1: Limited Access (Accessible)
700-229 Authentication Service Access - BMLinkS Auth Service Access - BMLinkS 0~2 0: Free Access Read/Write 0: Free Access
1: Limited Access (Accessible)
700-230 Authentication Service Access - CUI Auth Service Access - CUI 1~2 1: Limited Access Read/Write 1: Limited Access (Accessible)
700-231 Authentication Service Access - Copy Color Auth Feature Access - Copy Color 0~1 0: Free Access Read/Write 0: Free Access
1: Limited Access
700-232 Version Information MiniOS Version 0~255 - Read 0~255
700-233 Job Complete Tone 1 Successful Tone1 0~3 1: Soft Read/Write 0: Off
1: Soft
2: Normal
3: Loud
700-234 Job Complete Tone 2 Successful Tone2 0~3 3: Loud Read/Write 0: Off
1: Soft
2: Normal
3: Loud
700-235 Pitch of Job Complete Tone 1 Successful Tone1 - Hertz 0~1 0: L Read/Write 0: L
1: H
700-236 Pitch of Job Complete Tone 2 Successful Tone2 - Hertz 0~1 1: H Read/Write 0: L
1: H
700-237 Job Complete Tone Type - Copy Successful Tone Type - Copy 0~2 1: ON (Tone 1) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-238 Job Complete Tone Type - Print Successful Tone Type - Printer 0~2 2: ON (Tone 2) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-239 Job Complete Tone Type - Report Successful Tone Type - Report 0~2 2: ON (Tone 2) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-240 Job Complete Tone Type - Fax Send Successful Tone Type - FaxSend 0~2 1: ON (Tone 1) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-241 Job Complete Tone Type - Received Print Successful Tone Type - 0~2 2: ON (Tone 2) Read/Write 0: OFF
ReceivePrint 1: ON (Tone 1)
2: ON (Tone 2)
700-242 Job Complete Tone Type - Mailbox Receive Successful Tone Type - BoxReceive 0~2 2: ON (Tone 2) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-243 Job Complete Tone Type - Others Successful Tone Type - Other 0~2 1: ON (Tone 1) Read/Write 0: OFF
1: ON (Tone 1)
2: ON (Tone 2)
700-244 Error Job Tone Type - Copy Fail Tone Type - Copy 0~1 1: ON Read/Write 0: OFF
1: ON
700-245 Error Job Tone Type - Print Fail Tone Type - Printer 0~1 1: ON Read/Write 0: OFF
1: ON
700-246 Error Job Tone Type - Report Fail Tone Type - Report 0~1 1: ON Read/Write 0: OFF
1: ON
700-247 Error Job Tone Type - Fax Send Fail Tone Type - FaxSend 0~1 1: ON Read/Write 0: OFF
1: ON

6-81

700-248 Error Job Tone Type - Received Print Fail Tone Type - ReceivePrint 0~1 1: ON Read/Write 0: OFF
1: ON
700-249 Error Job Tone Type - Mailbox Receive Fail Tone Type - BoxReceive 0~1 1: ON Read/Write 0: OFF
1: ON
700-250 Error Job Tone Type - Others Fail Tone Type - Other 0~1 1: ON Read/Write 0: OFF
1: ON
700-251 Scheduled Image Overwrite Settings Scheduled Image Overwrite 0~1 0: OFF Read/Write 0: OFF
1: ON
[Only valid for MN]
700-252 Run Interval Scheduled Image Overwrite timing 1~3 2: Weekly Read/Write 1: Daily
2: Weekly
3: Monthly
[Only valid for MN]
700-253 Start Time (Hour) Scheduled Image Overwrite start 0~23 0 (Hours) Read/Write 0~23 (Hours)
hour [Only valid for MN]
700-254 Start Time (Min) Scheduled Image Overwrite start 0~59 0 (Minutes) Read/Write 0~59 (Minutes)
minute [Only valid for MN]
700-255 Day of Week Specification Scheduled Image Overwrite start 0~6 0: Sunday Read/Write 0: Sunday
day of the week 1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday
[Only valid for MN]
700-256 Date Specification Scheduled Image Overwrite start 1~28 1 (Day) Read/Write 1~28 (Day)
day [Only valid for MN]
700-258 Smart Card Authentication Certificate Smart Card certificate 0~1 0: Disabled Read/Write 0: Disabled
Verification Settings 1: Enabled
700-259 Certificate for SMIME Forced Signature SMIME file certificate 0~1 0: Device Certificate Read/Write 0: Device Certificate
1: IC Card (Smart Card) Certificate
700-260 Certificate for ScanFile Forced Signature Scan file certificate 0~1 0: Device Certificate Read/Write 0: Device Certificate
1: IC Card (Smart Card) Certificate
700-261 ESS Fan OFF Control Enabled ESS Fan Controller 0~1 1: Enabled Read/Write 0: Disabled
1: Enabled
700-270 Certificate Verification Level Level of validating certificate 0~2 0: L Read/Write 0: L
1: M
2: H
700-271 Expiry Checking Mode Check mode of certificate revocation 0~1 0: CRL Read/Write 0: CRL
1: OCSP
700-272 OCSP Operation Mode OCSP working mode 0~1 0: Certificate Static Read/Write 0: Certificate Static Responder
Responder 1: System Static Responder
700-273 OCSP Responder URL OCSP responder's URL NULL Read/Write Maximum 255 Bytes
700-274 OCSP Communication Timeout OCSP communication timeout 5~60 5 (sec) Read/Write 5~60 (sec)
700-275 Automatically Obtain CRL Auto retrieve of CRL 0~1 0: Do not obtain Read/Write 0: Do not obtain automatically
automatically 1: Obtain automatically
700-276 Obtain CRL Communication Timeout CRL auto-retrieving communication 5~60 15 (sec) Read/Write 5~60 (sec)
timeout
700-277 Color Copy Access Group DN Color Copy Access Group DN NULL Read/Write ASCII 255 bytes
700-279 Login User ID UNP Format Notification for UPN format notification of remote 0~1 0: OFF (FALSE) Read/Write 0: OFF (FALSE)
External Authentication authentication login user-id 1: ON (TRUE)
700-281 Authentication Information Cache Function Cache Authentication Information 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-282 Clear Interval Type Cache Authentication Information 0~2 0: Do not auto clear Read/Write 0: Do not auto clear
Auto Clear 1: Perform auto clear monthly
2: Perform auto clear weekly
700-283 Year Cache Authentication Information 2007 (Year) Read/Write
Auto Clear Year
700-284 Month Cache Authentication Information 1~12 1 (Month) Read/Write 1~12 (Month)
Auto Clear Month
700-285 Day Cache Authentication Information 1~31 1 (Day) Read/Write 1~31 (Day)
Auto Clear Day (31 will be limited by its availability in the particular
months)
700-286 Day of Week Cache Authentication Information 0~6 0: Sunday Read/Write 0: Sunday
Auto Clear Week 1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday
700-287 Hours Cache Authentication Information 0~23 3 (Hours) Read/Write 0~23 (Hours)
Auto Clear Hour
700-288 Minutes Cache Authentication Information 0~59 0 (Minutes) Read/Write 0~59 (Minutes)
Auto Clear Minute
700-289 Seconds Cache Authentication Information 0~59 0 (sec) Read/Write 0~59 (sec)
Auto Clear Second
700-291 Min Password Length of User Min Password Length of User 0~12 0 Read/Write 0, 4~12
700-292 Authentication Service Access - Print Auth Service Access - Print 0~1 1: Limited Access Read/Write 0: Free Access
[MN] 0: Free Access
700-293 External Authentication Server Connection/ Remote Authentication Connecting 1~75 5 (sec) Read/Write 1~75 (sec)
Communication Timeout Timeout
700-294 External Authentication Search Timeout Remote Authentication Searching 1~120 30 (sec) Read/Write 1~120 (sec)
User Timeout
700-297 Serial # Prefix (1st character) Serial # Prefix (1st digit) - Read/Write abc/123 (ASCII)
700-298 Serial # Prefix (2nd character) Serial # Prefix (2nd digit) - Read/Write abc/123 (ASCII)
700-299 Serial # Prefix (3rd character) Serial # Prefix (3rd digit) - Read/Write abc/123 (ASCII)

6-83

700-300 Serial # Model Code Serial # Model Code - Read/Write abc/123 (ASCII)
700-301 SEEPROM Serial # (1st digit) SEEPROM Serial # (1st digit) - Read abc/123 (ASCII)
700-302 SEEPROM Serial # (2nd digit) SEEPROM Serial # (2nd digit) - Read abc/123 (ASCII)
700-303 SEEPROM Serial # (3rd digit) SEEPROM Serial # (3rd digit) - Read abc/123 (ASCII)
700-304 SEEPROM Serial # (4th digit) SEEPROM Serial # (4th digit) - Read abc/123 (ASCII)
700-311 Battery Backup SRAM Serial # (1st digit) Battery Backup SRAM Serial # - Read abc/123 (ASCII)
(1st digit)
700-312 Battery Backup SRAM Serial # (2nd digit) Battery Backup SRAM Serial # - Read abc/123 (ASCII)
(2nd digit)
700-313 Battery Backup SRAM Serial # (3rd digit) Battery Backup SRAM Serial # - Read abc/123 (ASCII)
(3rd digit)
700-314 Battery Backup SRAM Serial # (4th digit) Battery Backup SRAM Serial # - Read abc/123 (ASCII)
(4th digit)
(5th digit)
(6th digit)
(7th digit)
(8th digit)
(9th digit)
700-320 Battery Backup SRAM Serial # (10th digit) Battery Backup SRAM Serial # (10th - Read abc/123 (ASCII)
digit)
700-321 SEEPROM Product # (1st digit) SEEPROM Product # (1st digit) - Read Numbers (ASCII)
700-322 SEEPROM Product # (2nd digit) SEEPROM Product # (2nd digit) - Read Numbers (ASCII)
700-323 SEEPROM Product # (3rd digit) SEEPROM Product # (3rd digit) - Read Numbers (ASCII)
700-324 SEEPROM Product # (4th digit) SEEPROM Product # (4th digit) - Read Numbers (ASCII)
700-325 Battery Backup SRAM Product # (1st digit) Battery Backup SRAM Product # - Read Numbers (ASCII)
(1st digit)
700-326 Battery Backup SRAM Product # (2nd digit) Battery Backup SRAM Product # - Read Numbers (ASCII)
(2nd digit)
700-327 Battery Backup SRAM Product # (3rd digit) Battery Backup SRAM Product # - Read Numbers (ASCII)
(3rd digit)
700-328 Battery Backup SRAM Product # (4th digit) Battery Backup SRAM Product # - Read Numbers (ASCII)
(4th digit)
700-329 SEEPROM Product Code (1st digit) SEEPROM Product Code (1st digit) - Read/Write abc/123 (ASCII)
700-330 SEEPROM Product Code (2nd digit) SEEPROM Product Code (2nd digit) - Read/Write abc/123 (ASCII)
700-331 SEEPROM Product Code (3rd digit) SEEPROM Product Code (3rd digit) - Read/Write abc/123 (ASCII)
700-332 SEEPROM Product Code (4th digit) SEEPROM Product Code (4th digit) - Read/Write abc/123 (ASCII)
700-337 Device Type (SEEPROM Information) Configuration (Info. on SEEPROM) - Read/Write 0x01: P(rinter), 0x02: F(ax), 0x04: C(opy),
0x08: S(can)
This is set during production at the factory. Bits are
allocated to each and then displayed using the OR
logic. (C only is a MN request)
(Operates together with 700-006)
700-338 Territory Information (SEEPROM Territory (SEEPROM) 1~4 - Read/Write 1: FX, 2: XC, 3: XE, 4: AP
Information) (Data is not covered under National Initialization
Functions)
700-354 Authentication Service Access - Custom Auth Service Access - Custom 1~2 1: Limited Access Read/Write 1: Limited Access (Accessible)
700-355 Debug Log Save Prohibition Settings Debug Log inhibition 0~3 0: Save all logs Read/Write 0: Save all logs
1: Do not save IOT logs
2: Do not save IIT logs
3: Do not save IOT/IIT logs
700-356 Stored Print Document Storage Time - Auto Doc Delete -Passage Time - 0~59 0 Read/Write 0~59
Passage Time (Minutes) Minutes * When the [Hours] setting is 0, this setting cannot be
less than 15 (Minutes)
* When the [Hours] setting is 120, this setting cannot
be any other than 0 (Minutes)
700-368 lpd: Memory spool Lpd Buffer Size (Memory Spool) 512~32*1024 1024 (1MB) Read/Write During memory spool: [512KB~32MB] (256KB
increments) Unit: Kbyte
700-370 SA Group DN SA Group DN NULL Read/Write ASCII 255 bytes
700-371 AA Group DN AA Group DN NULL Read/Write ASCII 255 bytes
700-372 LDAP Search Filter LDAP Search Filter NULL Read/Write ASCII 512 bytes
700-379 Smart Card Authentication Certificate OID Smart Card Authentication NULL Read/Write Sets the OID (Hexadecimal Character String) of the
Certificate OID authentication certificate
"0000"~"FFFF"
700-380 Smart Card Signature Certificate OID Smart Card Signature Certificate NULL Read/Write Sets the OID (Hexadecimal Character String) of the
OID signature certificate
"0000"~"FFFF"

6-85

700-381 Smart Card Encryption Certificate OID Smart Card Encryption Certificate NULL Read/Write Sets the OID (Hexadecimal Character String) of the
OID encryption certificate
"0000"~"FFFF"
700-390 Memory size for E-mail print (E-mail To Print) Memory Size for a mail Print 64~1024 256 (KB) Read/Write 64~1024 (KB)
700-396 Auditron Color Mode for Copy (Color Mode Auditron Color Mode for Copy 0~2 0: Prohibit Read/Write 0: Prohibit, 1: BW, 2: BW & Low Price Color
for unauthenticated user)
700-397 Default Paper Size for Reports Default Input Medium Size 5: A4 Read/Write 5: A4
[MN] 44: Letter 44: Letter
(For the setting values by
countries, refer to
Appendix 3)
700-398 CE Auditron Mode (Print User Restriction CE Auditron Mode 0~1 1: Display Read/Write 0: Do not display
Setup Menu Display) 1: Display
700-399 Millimeter/Inch Settings Default Unit of Measure (mm/inch) 1~3 1: Millimeters Read/Write 1: Millimeters
[MN] 3: Inches 3: Inches
(For the setting values by
countries, refer to
Appendix 3)
700-400 TSC Contract Mode Contract TSC 0~1 0: No contract Read/Write 0: No contract
1: Contract
700-401 Paper Size Group (NVM) Paper Size Group NVM 1~5 The value specified in Read/Write 1: Japan, 2: NA (North America), 3: EU, 4: AP,
Paper Size Group 5: SA (South America)
(Factory Settings
SEEPROM)
700-402 Paper Size Group (SEEPROM) Paper Size Group SEEPROM 1~5 Set for each destination Read/Write 1: Japan, 2: NA (North America), 3: EU, 4: AP,
at the factory 5: SA (South America)
700-404 802.1x Authentication Enabled/Disabled 802.1x authentication enable 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-405 Authentication Method 802.1x authentication type 0~2 0: EAP_MD5 Read/Write 0: EAP_MD5
1: EAP_MSCHAPv2
2: EAP_PEAP_MSCHAPv2
700-406 Authentication User Name 802.1x authentication user name NULL Read/Write ASCII character string below 128bytes (NULL
termination)
700-407 Authentication Password 802.1x authentication password NULL Read/Write ASCII character string below 128bytes (NULL
termination)
700-408 Server Certificate Verification Availability 802.1x authentication validate 0~1 0: Disabled Read/Write 0: Disabled
certificate 1: Enabled
(Only valid for EAP-PEAPv0/EAP-MS-CHAP-V2)
700-409 CUI Custom Service Function Enabled/ Custom Service Enable 0~1 0: Disabled Read/Write 0: Disabled
Disabled 1: Enabled
[Only valid for MN]
700-413 Server Address Xerox Secure Access Server NULL Read/Write Specified at FQDN/IPv4/IPv6.
Address 127 character string + NULL termination
700-414 Server Path Xerox Secure Access Server Pass NULL Read/Write Path on the server.
255 character string + NULL termination
700-415 Permission to Instruct Login from the Device Xerox Secure Access enable Local 0~1 0: Login cannot be Read/Write 0: Login cannot be instructed from the device
Login instructed from the 1: Login can be instructed from the device
device
700-416 Permission to Obtain Accounting Code from Xerox Secure Access enable 0~1 0: Accounting Code Read/Write 0: Accounting Code cannot be obtained
the Server Accounting Code cannot be obtained 1: Accounting Code can be obtained
700-417 Server Access Timeout Xerox Secure Access Timeout 1~300 8 (sec) Read/Write 1~300 (sec)
700-418 Default Prompt Character String Xerox Secure Access Prompt "Please complete all Read/Write 255 character string + NULL termination
default steps required by the
authentication device to
gain access to the
system."
700-419 Default Title Character String Xerox Secure Access Title default "Login" Read/Write 63 character string + NULL termination
700-420 Download Disable Flag Download Disable Flag 0~1 0: Allow Read/Write 0: Allow
1: Prohibit
700-421 Product ID to identify downloaded file (1st Product ID(1) of Download File NULL Read/Write ASCII
character)
700-422 Product ID to identify downloaded file (2nd Product ID(2) of Download File NULL Read/Write ASCII
character)
700-423 Product ID to identify downloaded file (3rd Product ID(3) of Download File NULL Read/Write ASCII
character)
700-424 Product ID to identify downloaded file (4th Product ID(4) of Download File NULL Read/Write ASCII
character)
character)
character)
character)
character)
700-430 Certificate Trust Level (PKI Mode) Security PKI Mode Level 1~3 1: Level 1 Read/Write 1: Level 1, 2: Level 2, 3: Level 3
700-431 Device Certificate Type Security PKI Certification Type 0~2 0: Not registered Read/Write 0: Not registered, 1: Available (Self-generated),
2: Available (External Import)
700-437 SSL Enable/Disable Setting Security SSL Enable 0~1 0: Disabled (FALSE) Read/Write 0: Disabled
1: Enabled
700-440 S/MIME Enable/Disable Setting Security S/MIME Mode Enable 0~1 0: Disabled (FALSE) Read/Write 0: Disabled
1: Enabled
700-441 S/MIME Device Certification Security S/MIME Certification Index 0~0xFFFFFFFF 0 Read/Write The index number of the certificate used in S/MIME
700-442 S/MIME Message Digest Algorithm Security S/MIME Message Digest 0~1 0: SHA1 Read/Write 0: SHA1, 1: MD5
Mode
700-443 S/MIME Contents Encryption Method Security S/MIME Content 0~3 0: 3DES Read/Write 0: 3DES, 1: RC4-40, 2: RC4-64, 3: RC4-128
CipherMode

6-87

700-444 S/MIME Signature Mode Security S/MIME Signature Type 0~2 0: Fixed as Device Read/Write 0: Fixed as Device Certificate (Default)
Certificate 1: Fixed as Personal Certificate
2: Fixed as User Certificate
700-445 SSL Port Number Security SSL Enable 1~65535 443 Read/Write 1~65535
700-446 HDD Overwrite Settings Security HDD Overwrite Enable 0~1 1: Enabled Read/Write 0: Disabled
1: Enabled
700-447 HDD Overwrite Count Settings Security HDD Overwrite Count Set 1~3 3 Read/Write 1, 3
700-454 SNTP Enabled/Disabled Security SNTP Info Enable 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-455 SNTP Retrieval Interval Time Security SNTP Info Interval Time 1~500 168 Hours Read/Write 1~500 (Hours)
700-458 Prohibit Receiving of Untrusted E-mail MIO No Signed Reject 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
1: Prohibit
700-459 Enable/Disable Auto Store Certificates MIO Cert Auto Store 0~1 0: Disabled Read/Write 0: Disabled
1: Enabled
700-460 SEC Data Restriction Setup Security SEC Data Restriction 0~1 0: OFF Read/Write 0: OFF, 1: ON
700-461 Prohibit Receiving of Untrusted E-mail iFax No Signed Reject 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
(@iFax) 1: Prohibit
700-462 SCANFILE Signature Device Certification Security Scan File Certno 0~0xFFFFFFFF 0: Not set Read/Write 0: Not set
0~: Certificate index number
700-463 SCANFILE Signature Signer Security Scan File Signer 0~2 0: Fixed as Device Read/Write 0: Fixed as Device Certificate
Signature 1: Fixed as Personal Certificate
2: Fixed as User Certificate
700-464 XDW Signature Security DocuWorks Sign 2~4 4: User selection Read/Write 2: Always add signature (visible)
3: Do not add signature
4: User selection
700-465 PDF Signature Security PDF Sign 1~4 4: User selection Read/Write 1: Always add signature (invisible)
2: Always add signature (visible)
4: User selection
700-466 Print Delay Restriction Prohibition Settings Inhibit Auto Print Valid 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
1: Prohibit
700-467 Time to Start Print Prohibited State (Hour) Inhibit Auto Print Start Hour 0~23 21 Hours Read/Write 0~23 (Hours)
700-468 Time to Start Print Prohibited State (Min) Inhibit Auto Print Start Minute 0~59 0 Minutes Read/Write 0~59 (Minutes)
700-469 Time to End Print Prohibited State (Hour) Inhibit Auto Print End Hour 0~23 9 Hours Read/Write 0~23 (Hours)
700-470 Time to End Print Prohibited State (Min) Inhibit Auto Print End Minute 0~59 0 Minutes Read/Write 0~59 (Minutes)
700-471 Output CO User Report CO Report 0~1 1: Allow Read/Write 0: Prohibit
1: Allow
700-500 Enable/Disable iFax Transfer for iFax iFax to iFax Via Box Enable 0~1 0: OFF Read/Write 0: OFF, 1: ON
Receive
700-501 Enable/Disable E-mail Transfer for iFax iFax to E-mail Via Box Enable 0~1 0: OFF Read/Write 0: OFF, 1: ON
Receive
700-502 Enable/Disable Auto Deletion of Extended Auto Doc Delete From Box 0~1 0: Do not auto delete Read/Write 1: Auto delete, 0: Do not auto delete
Mailbox Document
700-503 Extended Mailbox Document Auto Deletion Pass Days of Auto Doc Delete From 1~14 7 Days Read/Write 1~14 (Days)
Frequency by Days Box
700-504 Extended Mailbox Document Auto Deletion Hour at Auto Doc Delete From Box 0~23 3 Hours Read/Write 0~23
Frequency by Time (Hours)
700-505 Extended Mailbox Document Auto Deletion Minute at Auto Doc Delete From Box 0~59 0 Minutes Read/Write 0~59
Frequency by Time (Minutes)
700-506 Document Processing after retrieving Doc Delete From Box After Client 0~1 0: Follow Box settings Read/Write 0: Follow Box settings, 1: Delete
document from Client Pull
700-513 Confirmation screen control for the Print Box Print Deletion Confirm 0~1 1: Display Read/Write 0: Do not display, 1: Display
Saved Job of Box Service [MN] 0: Do not display
700-520 SESAMi Manager Port Number SESAMI Manager Port Number 1~65535 80 Read/Write 1~65535
700-521 SESAMi Manager Maximum Sessions SESAMI Manager Max Sessions 1~5 3 Read/Write 1~5
700-522 SESAMi Manager Connector Timeout Time SESAMI Manager Connection 1~255 30 Read/Write 1~255
(Unit: sec) Timeout
700-523 Communication Timeout at the Start of SESAMI Job Flow Service 1~900 60 Read/Write 1~900
Application Link Connection Timeout
700-530 Rebooting when failure occurs Reboot When Fault Occurs 0~1 1: ON Read/Write 0: OFF, 1: ON
700-540 Auditron Mode (Login Mode) Auditron Mode 0~4 0: OFF Read/Write 0: OFF
1: INTERNAL AUDITRON
2: NETWORK ACCOUNTING
3: REMOTE AUTHENTICATION
[IBG/MN] 4: XS Accounting
700-541 Print Limit from Box Auditron Mode Enable for MBOX 0~1 1: ON Read/Write 0: OFF (Do not limit), 1: ON (Limit)
Print
700-542 Electronic Document Output Limit from Box Auditron Mode Enable for MBOX 0~1 1: ON Read/Write 0: OFF (Do not limit), 1: ON (Limit)
Output
700-543 User Information Location (User Information User Information Memory Location 0~1 0: NVM RAM Read/Write 0: NVM RAM, 1: HDD
Storage Area)
700-544 Verify User Details Auditron Check Info Enable 0~1 [FX/IBG] 0: Disabled Read/Write 0: Disabled, 1: Enabled
[MN] 1: Enabled
700-545 Password Mode for Local Access (Login Auditron Password Mode OFF/ON 0~1 0: OFF Read/Write 0: OFF, 1: ON
Password Mode)
700-546 Operation when Login Information is not Auditron No Account Action 0~1 0: Cancel Read/Write 0: Cancel, 1: Store
available
700-547 User ID Format Auditron User ID User ID Read/Write 1~15 characters (7Bit ASCII)
700-548 Account ID Format Auditron Account ID Account ID Read/Write 1~15 characters (7Bit ASCII)
700-549 Conceal UserID Auditron Condeal User ID 0~1 0: FALSE Read/Write 0: FALSE, 1: TRUE
700-550 Conceal AccountID Auditron Condeal Account ID 0~1 0: FALSE Read/Write 0: FALSE, 1: TRUE
700-551 Remote Authentication Guest Mode Remote Authentication Guest Mode 0~1 0: OFF Read/Write 0: OFF, 1: ON

6-89

700-552 Remote Authentication Service (Remote Remote Authentication Service 0~4 0: Kerberos (Windows Read/Write 0: Kerberos (Windows 2000)
Login Service Selection) 2000) 1: Kerberos (Solaris)
2: Authentication agent
3: LDAP
4: SMB
700-553 Guest Password Guest Password "guest" Read/Write 4~12 characters (7Bit ASCII)
700-555 KDC Server Port Number KDC Server Port Number 0~65535 88 Read/Write Values from 1 to 65535
700-556 KDC FQDN KDC FQDN NULL Read/Write Can be input in FQDN/IPv4/IPv6 literal formats.
Character limitation: Only single-byte alphanumeric

characters, single-byte hypen, separator character
dot (.) and colon (:) used in addresses are usable.
Single-byte hypen (-) in the header and ending of

character strings cannot be used.
700-557 KDC Realm Name KDC Realm Name NULL Read/Write Character string below 64bytes
700-558 Billing Authentication Storage DV Pay for Print Forced Store 0~2 0: OFF Read/Write 0: OFF, 1: ON, 2: Force to store print jobs. (The
Authentication User ID is used as a key)
700-559 Enable/Disable Billing Authentication Storage DV Pay for Print XPJL Command 0~1 0: Disabled Read/Write 0: Disabled
Job Command Enable [MN] 1: Enabled 1: Enabled
700-560 Operation at Login Information Error DV Pay for Print Error Account 0~1 0: Cancel Read/Write 0: Cancel, 1: Store
Action
700-561 Enable/Disable Billing Authentication Control DV Pay for Print Job Command 0~1 0: Disabled Read/Write 0: Disabled
Job Command Enable 1: Enabled
700-562 No Account User Print (Enable/Disable No Account User Print Permission 0~1 0: Disabled Read/Write 0: Disabled
Unauthenticated Print) 1: Enabled
700-563 Maximum Number of Continuous KO Login User Auth Error Max Number for 0~10 5 Read/Write 0~10
Errors Auth Lock
700-564 Max Login Error Count User Auth Error Max Number for 0~600 10 Read/Write 0~600
Access Log
700-566 KDC Server Port Number-2 KDC Server Port Number-2 0~65535 88 Read/Write Values from 1 to 65535
700-567 KDC FQDN-2 KDC FQDN-2 NULL Read/Write Can be input in FQDN/IPv4/IPv6 literal formats.


700-568 KDC Realm Name-2 KDC Realm Name-2 NULL Read/Write Character string below 64bytes






700-591 Direct Fax Job Restricted Mode Security Direct Fax Restriction 0~1 0: Allow Read/Write 0: Allow
1: Prohibit
700-592 Verify User Details (Network received jobs) Auth Check Info for Net Job 0~1 1: Verify Read/Write 0: Do not verify
1: Verify
700-594 User Prompt Customization Customize User Prompts 0~3 0: Both Read/Write 0: Both
1: Prompt 1 (User ID) only
2: Prompt 2 (Account ID) only
3: None
700-595 Minimum number of digits for the Secure Min Password Length 0~12 0 Read/Write 0~12
Print/Charge Print Password
700-596 Job Log Drop Prevention SSMM Accounting Service Info 0~1 0: Disabled Read/Write 0: Disabled
Enabled 1: Enabled

6-91

700-600 DC132 Supplementary Data Group 1 (IOT) Group1(IOT) 0~0xFFFF (Auto Set) Read (Auto Set)
700-601 DC132 Supplementary Data Group 1 (SYS1) Group1(SYS1) 0~0xFFFF (Auto Set) Read (Auto Set)
700-603 DC132 Supplementary Data Group 2 (IOT) Group2(IOT) 0~0xFFFFFFFF (Auto Set) Read (Auto Set)
700-604 DC132 Supplementary Data Group 2 (SYS1) Group2(SYS1) 0~0xFFFFFFFF (Auto Set) Read (Auto Set)
700-605 DC132 Supplementary Data Group 2 (SYS2) Group2(SYS2) 0~0xFFFFFFFF (Auto Set) Read (Auto Set)
700-606 DC132 Supplementary Data Group 3 (IOT) Group3(IOT) 0~0xFFFF (Auto Set) Read (Auto Set)
700-609 XPS Signature Security XPS Sign 1~4 4: User setting Read/Write 1: Always add signature (invisible)
4: User setting
700-610 IT Option Connection Settings IT Option Enable 0~1 0: Do not connect Read/Write 0: Do not connect, 1: Connect
700-616 KDC FQDN - For Backup 1 Netauth KDC Info - server name for NULL Read/Write Can be input in FQDN/IPv4/IPv6 literal formats.
backup 1 Character strings are terminated by NULL.










700-621 KDC Server Port Number - For Backup 1 Netauth KDC Info - server port 1~65535 88 Read/Write 1~65535
number for backup 1
number for backup 2
number for backup 3
number for backup 4
number for backup 5
700-627 LDAP Authentication - Sequence Type Netauth LDAP Info - auth sequence 0~1 0: Direct Login Read/Write 0: Direct Login
1: Search and Login
700-628 LDAP Authentication - Login User Login Netauth LDAP Info - login user login "samAccountName" Read/Write String (ASCII 32 Characters)
Attributes Type attribute
700-629 LDAP Authentication - Login User Search Netauth LDAP Info - login user "mail" Read/Write String (ASCII 32 Characters)
Attributes Type search attribute
700-630 LDAP Authentication - User Name Additional Netauth LDAP Info - user string NULL Read/Write String (ASCII 64 Characters)
Text added
700-631 LDAP Authentication - Enable/Disable User Netauth LDAP Info - add user string 0~1 0: Disabled Read/Write 0: Disabled, 1: Enabled
Name Additional Text
700-632 SMB Authentication - Domain Name 1 Netauth SMB Info - domain name 1 NULL Read/Write String (ASCII 15 Characters)

6-93

700-642 SMB Authentication - Server/SMB Name 1 Netauth SMB Info - server/SMB NULL Read/Write Can be input in any one of the FQDN, IPv6 adresses
name 1 (literal format) and IPv4 address (literal format).
Character limitations [When specifying the NetBIOS

Host Name]
Prohibited characters: " * + , /: ; < = > ? [ \ ] | (15

characters)
Prohibition conditions: A space is specified at the

header or the ending of a character string. The
character string is composed entirely of a period.
Text length: A maximum of 16 bytes (inclusive of

NULL characters) can be specified.
Character limitations [When specifying the FQDN]
Usable characters: Single-byte alphanumeric, "-"

(single-byte hypen), "." (period)
Prohibition conditions: Single-byte hypen (-) are

specified at the header or the ending of a character
string.

Host Name]

characters)




string.

6-95


Host Name]

characters)




string.

Host Name]

characters)




string.

6-97


Host Name]

characters)




string.
700-652 SMTP Authentication - Specification Method Netauth SMB Config - specified by 0~1 0: DOMAIN_NAME Read/Write 0: DOMAIN NAME
1: SERVER NAME
700-653 Login User Login Attributes Type for Search User Login Attribute "samAccountName" Read/Write String (ASCII 32 bytes)
Notification
700-654 User Search Attributes Type Search User Search Attribute NULL Read/Write String (ASCII 32 bytes)
700-655 Password Mode for IC-Card Gate External Password Mode for Option 0~1 1: ON Read/Write 0: OFF
Authentication Link 1: ON
700-656 Usage of User Credential at LDAP Usage of User's Credential on LDAP 0~1 0: Not used Read/Write 0: Not used
1: Used
700-657 Usage of User Credential at SMTP Usage of User's Credential on 0~1 0: Not used Read/Write 0: Not used
SMTP 1: Used
700-658 Usage of User Credential at Scan to PC Usage of User's Credential for 0~1 0: Not used Read/Write 0: Not used
ScanToPC 1: Used
700-659 Usage of User Credential at Scan to FTP Usage of userID without Domain 0~1 0: Not controlled Read/Write 0: Not controlled
1: Controlled
700-660 Web Print Executable Time Job Exec Ticket Timeout 0~255 0: No limit (will not time- Read/Write 0~255 (Unit: Minutes)
out)
700-701 DMP Indication DMP Indication 0~255 Read/Write 0: DMP1/2
[Kohaku/Wakasa/ 1: DMP3/4
Wajima/Taiga/TeakFX- 2: DMP5/6
IBG] 3 3: DMP2007
4: DMP2008

6-99
6.3.7 NVM 701, 702 Controller
Table 1 NVM 701, 702 Controller
701-912 ADC Calibration LUT Validity (A, B) ADC Gradation compensation 0~1 1: Enabled Read/Write 0: Disabled
Validity for AB 1: Enabled
701-917 ADC Calibration LUT Validity (E, F) 0~1 1: Enabled Read/Write 0: Disabled
1: Enabled
701-924 Auto Calibration LUT Validity (A, B) Auto Gradation compensation 0~1 1: Enabled Read/Write 0: Disabled
Validity for AB 1: Enabled
701-929 Auto Calibration LUT Validity (E, F) Auto Gradation compensation 0~1 1: Enabled Read/Write 0: Disabled
Validity for EF 1: Enabled
702-931 BufferCont Management Memory Partition Buffer Partition Config 0~1 0: Not prohibited Read/Write Expansion of memory partition size probibition
Data Expand Prohibition 1: Prohibited
0: Not prohibited
If the expansion of memory partition size is prohibited, memory
partition expansion request by PfBufIoctl() will be refused.
702-932 External Scan Feature DFE Scan Config Feature 0~2 0: None Read/Write 0: None
1: ExtNetScan
2: CDIScan
702-933 Client Identification Data Settings for Backup, Client identification NULL Read/Write Only single-byte alphanumeric characters (A~F, a~f, 0~9),
Restore information For Box Backup separator character dot (.) and colon (:) used in addresses are
or Restore usable.
702-934 Output Settings for Error Report when Error IDC Report Feature enable 0~1 0: Auto output Off Read/Write 0: Auto output Off
Has Occurred in JFS 1: Auto output On
702-935 Confirmation screen control for the Print Stored Print Confirmation 0~1 1: Display Read/Write 0: Do not display
Saved Job of Print Service [MN] 0: Do not 1: Display
display
702-940 Size Type Setting for Sending Fax Document SFMT Size for FAX 1~2 2: Non-standard Read/Write 1: Standard Size
2: Non-standard
702-941 Threshold Value Settings for size SFMT SS Length Threshold 0~10 10mm Read/Write 0~10mm
determination in Slow Scan direction during
sending of Fax Document
702-942 "Mixed A3 and Ledger" Condition Settings for SFMT A3 Ledger Mixed 1~2 Conforms to Read/Write 1: Mixed A3 and Ledger allowed
size determination in Slow Scan direction RECEIVE_DOCSIZ 2: Mixed A3 and Ledger prohibited
during sending of Fax Document E_SELECT of "(A10
Country Specific
SystemDataDefault)
" in the Fax Card
Features
Specifications
Manual
Version 1.1 2008/09 6.3.7 NVM 701,702 Controller

6-101
6.3.7 NVM 701,702 Controller 6-102 Version 1.1
6.3.8 NVM 710 IISS
Table 1 NVM 710 IISS
710-501 Fax Document Size Detection Fax Document Size Detection 0~1 0 Read/Write Indicates the switching of detection method when Fax Document
Method for DADF Size Detection is specified in DADF mode.
0: A/B series, 1: Inch series
710-551 JAM Bypass JAM Bypass 0~1 0 Read/Write 0: Do not bypass, 1: Bypass
Applies to CVT mode.
710-600 Size Mismatch Jam Detection Size Miss Match Set (Simp) 1~2 1 Read/Write 1: Size Mismatch Jam Detection On.
Setting (Applicable only in 2: Size Mismatch Jam Detection Off.
Simplex mode)
710-603 Alternate Size Set 3 Alternate Size Set 3 0~2 0 Read/Write PF1: Switches between 11x15S and 11x17S. No-Mix: mm No-Mix/
Size-Mix: Inch13/Inch14
0: Default
1: 11x17S
2: 11x15S
PF2: Switches between 11x15S and 11x17S.
No-Mix: mm/Inch13/Inch14 Size-Mix: Inch13/Inch14
0: Default
1: 11x17S
2: 11x15S
710-604 Alternate Size Set 4 Alternate Size Set 4 0~2 0 Read/Write PF1: Switches between 8.46x12.4S, 8.5x13S, and 8.5x14S. No-
Mix/Size-Mix: mm
0: Default
1: 8.5x13S
2: 8.5x14S
PF2: Switches between 8.5x13S/8.5x14S No-Mix/Size-Mix: mm
Default is 2
0: Default
1: 8.5x13S
2: 8.5x14S
710-605 Alternate Size Set 5 Alternate Size Set 5 0~2 0 Read/Write PF1: Switches between B5S and 16KS. No-Mix: mm
0: Default
1: B5S
2: 16KS
PF2: Switches between B5S and 16KS. No-Mix/Size-Mix: mm
0: Default
1: B5S
2: 16KS
Version 1.1 2008/09 6.3.8 NVM 710 IISS

6-103
6.3.8 NVM 710 IISS 6-104 Version 1.1

710-606 Alternate Size Set 6 Alternate Size Set 6 0~3 0 Read/Write PF1: Switches between 8x10S, 8x10.5S, and 8.5x11S. Size-Mix:
Inch13/Inch14
0: Default
1: 8.5x11S
2: 8x10S
3: 8x10.5S
PF2: Switches between 8x10S/8x10.5S/8.5x11S Size-Mix: Inch13/
Inch14
0: Default
1: 8.5x11S
2: 8x10S
3: 8x10.5S
710-607 Alternate Size Set 7 Alternate Size Set 7 0~3 0 Read/Write PF1: Switches between 8x10L, 8x10.5L, and 8.5x11L. Size-Mix:
Inch13/Inch14
0: Default
1: 8.5x11L
2: 8x10L
3: 8x10.5L
PF2: Switches between 8x10L/8x10.5L/8.5x11L Size-Mix: Inch13/
Inch14
0: Default
1: 8.5x11L
2: 8x10L
3: 8x10.5L
710-608 Alternate Size Set 8 Alternate Size Set 8 0~3 0 Read/Write PF1: Switches between B4S/8K/11x15S/11x17S Size-Mix: mm
0: Default
1: B4S
2: 8KS
3: 11x15S
4: 11x17S
PF2: Switches between B4S/8KS/11x17S Size-Mix: mm
0: Default
1: B4S
2: 8KS
3: 11x17S
PF2 setting range is 0~3.
710-609 Alternate Size Set 9 Alternate Size Set 9 0 0 Read/Write PF1: Switches between 8x10S/8x10.5S No-Mix: Inch13/Inch14
0: Default
1: 8x10S
2: 8x10.5S
PF2: Switches between 8x10S/8x10.5S No-Mix: Inch13/Inch14
0: Default
1: 8x10S
2: 8x10.5S
710-610 Alternate Size Set 10 Alternate Size Set 10 0 0 Read/Write PF1: Switches between B5L and 16KL Size-Mix: mm
0: Default
1: B5L
2: 16KL
PF2: Switches between B5L/16KL/8.5x11L Size-Mix: mm
0: Default
1: B5L
2: 16KL
3: 8.5x11L
PF2 setting range is 0~3.
710-612 Size-Mix Mode Size Orientation Size-Mix Mode Assumed Size 0~1 1 Read/Write Switches between LEF and SEF
0: LEF
1: SEF
710-613 Fax Job Mixed Size Standard Size Fixed Size Selection 0~1 0 Read/Write During Fax Mixed Size Mode, switches the size (Standard/Non-
Mode standard) notified to IISS from the DADF.
0: Non-standard mode
1: Standard mode
Version 1.1 2008/09 6.3.8 NVM 710 IISS

6-105
6.3.8 NVM 710 IISS 6-106 Version 1.1
6.3.9 NVM 711 IISS
711-001 DADF Lead Reg. Adjustment Side1 37.5 Lead Regi Adjustment 105~135 120 Read/Write 1) Initial Value 0mm
(Side 1) (37.5mm/s) (When 711-140 value is Default and 711-001 value is 120)
2) Adjustment Range (when 711-140 value is Default)
: +1.5mm (105pulse) / -1.5mm (135pulse)
3) Adjustment Range (when 711-140 value is 80 to 230)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
Version 1.1 2008/09 6.3.9 NVM 711 IISS

6-107
6.3.9 NVM 711 IISS 6-108 Version 1.1

: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
711-029 DADF Tail Edge Fine Side1 37.5 Tail Edge Adjustment 0~255 151 Read/Write Initial value: 0mm (151 pulse) +6.9mm (-151 pulse) / -4.8mm (+104 pulse)
Adjustment (Side1) (37.5mm/s) Tail Edge adjustment = Lead Regi adjustment value + Tail Edge fine adjustment
value
711-030 Side1 50.0 Tail Edge Adjustment 0~255 151 Read/Write Initial value: 0mm (151 pulse) +6.9mm (-151 pulse) / -4.8mm (+104 pulse)
Tail Edge adjustment = Lead Regi adjustment value + Tail Edge fine adjustment
value
value
value
value
value
value
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6.3.9 NVM 711 IISS 6-110 Version 1.1

value
value
value
value
value
value
value
value
value
value
value
711-057 Vertical Ratio Fine Adjustment 37.5 Magnification Adjustment 0~40 20 Read/Write Initial value: 0% (20) ±2% (±20), 0.1% increments
(37.5mm/s) Adjusts only Top Speed for Feed Motor and Regi Motor.
711-070 T/A Roll Transport Speed Side1 37.5 T/A Roll Adjustment 0~50 15 Read/Write Initial value 1.5% (15) Maximum 5% (50), Minimum 0% (0), 0.1% increments;
Adjustment (Side1) (37.5mm/s) Adjusts only Top Speed for Feed Motor.
711-080 T/A Roll Transport Speed Side2 37.5 T/A Roll Adjustment 0~50 0 Read/Write Initial value 0% (0) Maximum 5% (50), Minimum 0% (0), 0.1% increments; Adjusts
Adjustment (Side2) (37.5mm/s) only Top Speed for Feed Motor.
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6.3.9 NVM 711 IISS 6-112 Version 1.1

711-140 DADF Lead Regi Offset NVM Side 1 Lead Regi Offset NVM 80~230 120 Read/Write Initial value: 0mm (120 pulse) +4.0mm (80 pulse) / -11.0mm (230 pulse)
(Side 1)
711-141 DADF Lead Regi Offset NVM Side 2 Lead Regi Offset NVM 80~230 120 Read/Write Initial value: 0mm (120 pulse) +4.0mm (80 pulse) / -11.0mm (230 pulse)
(Side 2)
711-142 DADF Tail Edge Fine Side1 Tail Edge Adjustment All 0~255 151 Read/Write Initial value: 0mm (151 pulse) +6.9mm (-151 pulse) / -4.8mm (+104 pulse)
Adjustment (Side1) Replace All Rewrites all data of 711-029 to 711-037 and 711-230 to 711-234 with specified
data.
711-143 DADF Tail Edge Fine Side2 Tail Edge Adjustment All 0~255 151 Read/Write Initial value: 0mm (151 pulse) +6.9mm (-151 pulse) / -4.8mm (+104 pulse)
Adjustment (Side2) Replace All Rewrites all data of 711-043 to 711-051 and 711-235 to 711-239 with specified
data.
711-144 Vertical Ratio Fine Adjustment - Magnification Adjustment All 0~40 20 Read/Write Initial value: 0% (20) ±2% (±20), 0.1% increments
Replace All Adjusts only Top Speed for Feed Motor and Regi Motor.
Rewrites all data of 711-057 to 711-065 and 711-240 to 711-244 with specified
data.
711-145 T/A Roll Transport Speed Side1 T/A Roll Adjustment All 0~50 15 Read/Write Initial value 1.5% (15) Maximum 5% (50), Minimum 0% (0), 0.1% increments;
Adjustment (Side1) Replace All Adjusts only Top Speed for Feed Motor.
data.
711-146 T/A Roll Transport Speed Side2 T/A Roll Adjustment All 0~50 0 Read/Write Initial value 0% (0) Maximum 5% (50), Minimum 0% (0), 0.1% increments; Adjusts
Adjustment (Side2) Replace All only Top Speed for Feed Motor.
data.
711-150 Loop Amount Adjustment Side1 Loop Length Adjustment 0~9 3 Read/Write Default Value 3.6mm (172pulse, 130pulse for High Speed Mode) +4.1mm/-2.1mm
(Side1) (x1 Pulse) 10Pulse increments
711-151 Loop Amount Adjustment Side2 Loop Length Adjustment 0~14 5 Read/Write Default Value 4.0mm (256pulse) +4.1mm (346pulse) /-2.3mm (206pulse) 10pulse
(Side2) (x6 Pulse) increments
711-152 Simplex High Speed Mode Simplex Mode High Speed Set 0~3 0 Read/Write 0: High Speed Mode Off
Switch Kutani/Sheeta/Nausicaa 35/45
1: Make it in High Speed mode only at 300m/s
Tarzan/Nausicaa 33
2: Make it in High Speed mode only at 150m/s (new rule)
Nausicaa 33
3: Make it in High Speed mode at 150m/s and 300m/s (new rule) to be implemented
711-158 End Position Adjustment During Invert Stop Position 0~20 10 Read/Write Initial value 31.1mm (450 pulse) +4.6mm (766 pulse) / -4.6mm (566 pulse) 10
Invert (x4 Pulse) pulse increments
711-164 Document Slow Scan Size Size Adjust Value 0~100 60 Read/Write Correction value for [Size Detection Auto-Correction Function]
Correction Value Document Size Correction Value: ±5mm
711-200 Pre Regist End Position Pre Regi Stop Position 0~16 8 Read/Write Initial value: 0mm (0 pulse) +5.0mm (80 pulse) / -5.0mm (-80 pulse)
Adjustment Value (Original Lead 10 pulse incrementsThis value also applies to Scan Position Transport Time.
Edge Eject Amount from Regi
Roll in x2 Pulse Increments)
711-201 Feed Motor Off Start Position Feed Mot Off Start Adj 6~40 8 Read/Write Initial value 5.0mm (80 pulse) +20mm (400 pulse) / -1.2mm (20 pulse) 10 pulse
Adjustment (x3 Pulse) increments
711-202 Speed Up Start Position Duplex Speed Up Position 0~20 10 Read/Write Initial value 50.4mm (1080 pulse) +4.6mm (1180 pulse) / -4.6mm (980 pulse) 10
Adjustment in Duplex (x5 Pulse) pulse increments
711-203 First Out Pre Feed Position Duplex Pre Out PreFeed Position 0~10 5 Read/Write Default Value 14.6mm (224pulse) +3.4mm (274pulse) /-3.4mm (174pulse) 10pulse
Adjustment in Duplex (x7 Pulse) increments
711-204 N.R. Solenoid On Position Invert N.R. Sol On Position 0~20 10 Read/Write Initial value 15.0mm (241 pulse) +4.6mm (341 pulse) / -4.6mm (141 pulse) 10
Adjustment during Invert Output pulse increments
(x8 Pulse)
711-205 Feed Motor Reverse Start Time Side2 FeedM Reverse Time Adj 0~20 4 Read/Write Initial value 0ms +80ms/-20ms, 4ms increments
Adjustment Value at Side 2 (T1
ms)
711-207 Next Feed Start Time Next Feed Start Time 2~27 5 Read/Write Initial value 0ms +88ms/-12ms, 4ms increments
Adjustment Value (T3 ms)
711-208 Simplex Next Pre Regist Start Next Pre Regi Start Time 6~25 6 Read/Write Initial value 4ms +76ms/0ms, 4ms increments
Time Adjustment Value (T4 ms)
711-209 Invert Start Time Adjustment Invert Start Time 0~25 5 Read/Write Initial value 0ms +80ms/-20ms, 4ms increments
Value (T6 ms)
711-210 N.R. Solenoid On Start Time Invert N.R. Sol On Start Time 0~15 5 Read/Write Initial value 0ms +40ms/-20ms, 4ms increments
Adjustment Value during Invert
Output (T7 ms)
711-211 First Out Original Feed Start Pre Out Feed Start Time 0~25 5 Read/Write Initial value 0ms +80ms/-20ms, 4ms increments
711-212 Duplex Next Pre Regist Start Dup Next Pre Regi Start Time 6~25 6 Read/Write Initial value 4ms +76ms/0ms, 4ms increments
711-213 DADF Stamp Solenoid ON Time Stamp Sol On Time 3~20 5 Read/Write Initial value 10ms +30ms/4ms, 2ms increments
Adjustment
711-214 DADF Stamp Position Stamp On Position Adj 0~30 15 Read/Write Initial value 0mm +7.5mm/-7.5mm, approx. 0.5mm increments
Adjustment Initial value is 10mm from Tail Edge.
711-215 Slow Down Start Time Nudger Lift Down Timer 0~20 10 Read/Write Initial value 0ms ±40ms, 4ms increments
Adjustment Value during Nudger
Lift Down (T11 ms)
711-216 Slow Down Start Time Nudger Lift Up Timer 10~20 10 Read/Write Initial value 0ms +40ms/-0ms, 4ms increments
Adjustment Value during Nudger
Lift Up (T12 ms)
711-217 Feed Out SNR Static Jam Feed Out StaticJam Sampling 1~40 20 Read/Write Initial value 20 times +20 times/-19 times, 1 time increments
Detection Sampling Count
Setting
711-218 Feed Out SNR Act. Correction Feed Snr Act Coefficient A9 0~255 59 Read/Write Initial value 0.59 0.00~2.55, 0.01 increments
Coefficient A9
711-219 Feed Out SNR Act. Correction Feed Snr Act Coefficient B9 0~255 104 Read/Write Initial value 104 0~255, 1 increments
Coefficient - B9
711-220 DADF Lead Reg. Adjustment Side1 55 Lead Regi Adjustment 105~135 120 Read/Write 1) Initial Value 0mm
(Side 1) (55mm/s) (When 711-140 value is Default and 711-220 value is 120)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
Version 1.1 2008/09 6.3.9 NVM 711 IISS

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6.3.9 NVM 711 IISS 6-114 Version 1.1

: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
: +1.5mm (105pulse) / -1.5mm (135pulse)
: +5.5mm (80pulse) / -12.5mm (230pulse)
711-230 DADF Tail Edge Fine Side1 55 Tail Edge Adjustment 0~255 151 Read/Write Initial value: 0mm (151 pulse) +6.9mm (-151 pulse) / -4.8mm (+104 pulse)
Adjustment (Side1) (55mm/s) Tail Edge adjustment = Lead Regi adjustment value + Tail Edge fine adjustment
value
value
value
value
value
value
value
value
value
value
711-240 Vertical Ratio Fine Adjustment 55 Magnification Adjustment 0~40 20 Read/Write Initial value: 0% (20) ±2% (±20), 0.1% increments
(55mm/s) Adjusts only Top Speed for Feed Motor and Regi Motor.
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6.3.9 NVM 711 IISS 6-116 Version 1.1

711-245 T/A Roll Transport Speed Side1 55 T/A Roll Adjustment 0~50 15 Read/Write Initial value 1.5% (15) Maximum 5% (50), Minimum 0% (0), 0.1% increments;
Adjustment (Side1) (55mm/s) Adjusts only Top Speed for Feed Motor.
711-250 T/A Roll Transport Speed Side2 55 T/A Roll Adjustment 0~50 0 Read/Write Initial value 0% (0) Maximum 5% (50), Minimum 0% (0), 0.1% increments; Adjusts
Adjustment (Side2) (55mm/s) only Top Speed for Feed Motor.
711-255 Simp Pre Reg Deceleration Start Simp Pre Regi Slow down timing 0~16 10 Read/Write The time before the Feed Motor deceleration starts after the Pre Regi Sensor On
Time Adjustment Value T14
711-272 ADF-IIT Combine Adjustment Adjustment Value of Side1 Side 0~240 120 Read/Write Side 1 Side Regi Adjustment Value
Value Data 3 Regi
Side 1 Side Regi ADJ.
711-274 ADF-IIT Combine Adjustment Adjustment Value of Side2 Side 0~240 120 Read/Write Side 2 Side Regi Adjustment Value
Value Data 5 Regi
Side 2 Side Regi ADJ.
711-276 ADF-IIT Combine Adjustment ADF-IIT Adjustment Data 7 0~255 0 Read/Write Adjustment Value Data 7 sent to IIT during ADF-IIT Combine.
Value Data 7
Value Data 8
Value Data 9
Value Data 10
Value Data 11
Value Data 12
Value Data 13
Value Data 14
Value Data 15
711-297 Communication Fail Bypass Communication Fail Bypass 0~1 0 Read/Write 0: Communication Fail Bypass Off
1: Communication Fail Bypass ON
711-468 DADF Open/Close Life Count Platen On Life Upper 0~65535 3 Read 260K
(upper digits) * Life value may be changed in Counter Write Command. It cannot be written in
Chain Link setting.
711-469 DADF Open/Close Life Count Platen On Life Lower 0~65535 63392
(lower digits)
711-470 DADF Document Feed Life Sheet Feed Life Upper 0~65535 3 Read 200K
Count (upper digits) * Life value may be changed in Counter Write Command. It cannot be written in
Chain Link setting.
711-471 DADF Document Feed Life Sheet Feed Life Lower 0~65535 3392
Count (lower digits)
711-472 DADF Simplex and Duplex Sheet Feed Life Upper 0~65535 13 Read 912K
Document Feed Life Count * Life value may be changed in Counter Write Command. It cannot be written in
(upper digits) Chain Link setting.
711-473 DADF Simplex and Duplex Sheet Feed Life Lower 0~65535 60032
Document Feed Life Count
(lower digits)
711-474 Invert Solenoid Life Count (upper Invert Solenoid Life Upper 0~65535 7 Read 500K
digits) * Life value may be changed in Counter Write Command. It cannot be written in
Chain Link setting.
711-475 Invert Solenoid Life Count (lower Invert Solenoid Life Lower 0~65535 41248
digits)
711-476 DADF Stamp Solenoid Life Stamp Sol Life Upper 0~65535 1 Read 100K
Chain Link setting.
711-477 DADF Stamp Solenoid Life Stamp Sol Life Lower 0~65535 34464
711-478 DADF Stamp Solenoid Ink Life Stamp Sol Ink Life Upper 0~65535 0 Read 3K
Chain Link setting.
711-479 DADF Stamp Solenoid Ink Life Stamp Sol Ink Life Lower 0~65535 3000
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6.3.9 NVM 711 IISS 6-118 Version 1.1
6.3.10 NVM 715 IISS
715-007 Photograph Scanning Speed PH_CL_Contone Scan Speed 0~1 0 Read/Write Switches the scan speed during the Scan Photograph Mode.
0: Photograph Scanning Speed - Half Speed Mode
1: Photograph Scanning Speed - Normal Speed Mode
715-017 IIT Fail Bypass IIT Fail Bypass 0~1 0 Read/Write 0: Fail Bypass Off
1: Fail Bypass On
715-018 Fan Control Mode Fan Control Mode 0~1 0 Read/Write 0: Normal mode
1: Multi-store Applicable Model mode
715-020 No. of APS Number Of APS Sensor 0~1 1 Read/Write 0: 1 APS
1: 2 APS
715-022 Lamp Fan Fail Bypass Lamp Fan Fail Bypass 0~1 0 Read/Write Lamp Fan Fail Detection
0: Detects Lamp Fan Fail
1: Does not detect Lamp Fan Fail
715-023 Lamp Fan Low Rotation ON Lamp Fan On Time (Low 0~60 15 Read/Write Lamp Fan low rotation ON time (Unit: min)
Time Rotation)
715-024 Lamp Fan Stop Time Lamp Fan Off Time 0~60 0 Read/Write Lamp Fan stop time (Unit: min)
715-025 FL Timer Set Fl Timer Set 0~1 0 Read/Write 0: Standard FL Timer Setting (30min rest/0.5sec ON)
1: Condensation Mode Setting (Function with the timer settings in Diag
715-026 and 715-027)
715-026 Lamp ON Interval Lamp On Interval 0~60 30 Read/Write Interval setting (Unit: min)
715-027 Lamp ON Time Lamp On Time 0~60 1 Read/Write Lamp ON time setting (Unit: sec)
715-030 IIT Faulty Part Diagnosis IIT Failure Part Diagnosis 0~65535 0 Read/Write Writing 1 starts the IIT Faulty Part Diagnosis.
After the Faulty Part Diagnosis has completed, reading this NVM
displays the presumed faulty Part No.
When a Fail occurs during the Faulty Part Diagnosis, the Faulty Part
Diagnosis ends after the Fail code is recorded in this NVM.
* Writing 1 does not actually write 1.
* If other than 1 has been written, the written value is invalid.
715-050 Platen SS Registration Platen SS Registration 16~184 100 Read/Write Slow Scan Direction Regi Correction Value (0.036mm/step) "Factory
Adjustment Adjustment Settings"
715-051 Platen SS Reduce / Enlarge Platen SS Magnification 44~56 50 Read/Write Slow Scan Direction Regi Correction Value (0.1%/step) "Factory
Adjustment Adjustment Settings"
715-052 Platen Glass Type Platen / ADF 0~2 2 Read/Write 0: Platen 1: Belt DADF 2: CVT
"Factory Settings"
715-053 Platen FS Registration Platen PRadjF 0~240 120 Read/Write Fast Scan Regi Correction Value (Dot)
Adjustment VLSS=PROMVLSS+(PRadjF -120)x2 "Factory Settings"
715-056 CVT FS Offset Side 1-1 (139.7- CVT FS Offset Side1-1 0~240 120 Read/Write Fast Scan Regi Correction Value (0.1mm/step) during CVT
148) "Factory Settings"
715-057 CVT FS Offset Side 2-1 CVT FS Offset Side2-1 0~240 120 Read/Write Fast Scan Regi Correction Value (0.1mm/step) during CVT
(139.7~148) "Factory Settings"
(182~194) "Factory Settings"
Version 1.1 2008/09 6.3.10 NVM 715 IISS

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6.3.10 NVM 715 IISS 6-120 Version 1.1

715-060 CVT FS Offset Side 1-3 (203.2) CVT FS Offset Side1-3 0~240 120 Read/Write Fast Scan Regi Correction Value (0.1mm/step) during CVT
"Factory Settings"
"Factory Settings"
715-062 CVT FS Offset Side 1-4 (210) CVT FS Offset Side1-4 0~240 120 Read/Write Fast Scan Regi Correction Value (0.1mm/step) during CVT
"Factory Settings"
"Factory Settings"
(214.9~215.9) "Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
"Factory Settings"
715-092 WREF_ADJ_R WREF_ADJ__R 70~755 140 Read/Write Red W-Ref correction coefficient, "Factory Settings"
715-093 WREF_ADJ_G WREF_ADJ__G 70~755 140 Read/Write Green W-Ref correction coefficient, "Factory Settings"
715-094 WREF_ADJ_B WREF_ADJ__B 70~755 140 Read/Write Blue W-Ref correction coefficient, "Factory Settings"
715-102 WREF_ADJ_R (Individual WREF_Offset_R 0~127 63 Read/Write Red W-Ref correction coefficient for each individual paper type.
Paper)
715-103 WREF_ADJ_G (Individual WREF_Offset_G 0~127 63 Read/Write Green W-Ref correction coefficient for each individual paper type.
Paper)
715-104 WREF_ADJ_B (Individual WREF_Offset_B 0~127 63 Read/Write Blue W-Ref correction coefficient for each individual paper type.
Paper)
715-106 IIT Paper Code IIT Paper Code 0~8 0 Read/Write 0: Use NVM Individual Paper Coefficient
1: J paper 2: P paper 3: C2 paper
4: Green100 paper 5: Digital Color Xpression
6: Color Tech+ 7: Xerox4200 paper
8: Xerox Business
715-107 Front Nut Rotation Angle at Nut_Angle_Front 0~1980 990 X Optical Axis Front Nut rotation angle (990~1980: Right revolution
Optical Axis Correction angle, 0~990: Left revolution angle)
715-108 Rear Nut Rotation Angle at Nut_Angle_Rear 0~1980 990 X Optical Axis Rear Nut rotation angle (990~1980: Right revolution
Optical Axis Correction angle, 0~990: Left revolution angle)
715-118 Auto Gradation Adjustment Ctracs Lamp On Wait Time 0~300 0 Read/Write Lamp ON Wait Time before Auto Gradation Adjustment (Unit: sec)
Lamp ON Wait Time
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6.3.10 NVM 715 IISS 6-122 Version 1.1

715-119 W-Ref Adjustment Lamp ON WREF Lamp On Wait Time 0~300 0 Read/Write Lamp ON Wait Time before W-Ref Adjustment (Unit: sec)
Wait Time
715-185 No. of Blocks for 0 Judgment Number of judge (0) Block 0~32767 0 X HMW detection no. of Blocks for 0 Judgment (Block)
715-186 No. of Blocks for 1 Judgment Number of judge (1) Block 0~32767 0 X HMW detection no. of Blocks for 1 Judgment (Block)
715-187 CP Document Judgment Block Number of CP Block Line 0~255 0 X HMW detection no. of Block Lines for CP Judgment
Line
715-188 No. of Blocks for WM Judgment Number of WM Block 0~65535 0 X HMW detection no. of Blocks for WM Judgment (Block)
715-189 No. of Block Lines for WM Number of WM Block Line 0~255 0 X HMW detection no. of Block Lines for WM Judgment
Judgment
715-201 Auto Color Detection Level ACS Detection Level Extension 0~1 0 Read/Write 0: Normal
Extension 1: Extend Adjustment Range
715-241 Black Line Correction Level DCIC LEVEL (COLOR MODE) 0~15 8 Read/Write Black Line Correction Strength Level Setting in Color scanning.
Value The larger the value, the stronger the correction strength ("0" means
(For color) correction canceled)
715-242 Black Line Correction Level DCIC LEVEL (BW MODE) 0~15 9 Read/Write 0-13: BW correction strength level setting
Value 1 (weak) Æ 13 (strong), 0: no correction
(For BW) 14: For development tests (use is prohibited)
15: Countermeasure parts for undetected areas and uninstalled
devices (Fuhjin/Tarzan/Kutani)
*Initial values are different depending on the product
715-243 Black Line Correction Mode DCIC TEST MODE 0~7 0 Read/Write Test Mode Setting for designing Black Line Correction Parameter.
("0" means normal operation)
715-249 White Line Suppression Level DCIC Level for White Line 0~15 8 Read/Write Sets the white line detection strength level for the background
(Background) The larger the value, the stronger the detection strength. ("0" means
correction canceled)
715-250 Black Line Suppression Level DCIC Original Level for Black 0~15 8 Read/Write Sets the black line detection strength level within the document
(Document) Line surface
The larger the value, the stronger the detection strength. ("0" means
715-251 White Line Suppression Level DCIC Original Level for White 0~15 8 Read/Write Sets the white line detection strength level within the document
(Document) Line surface
The larger the value, the stronger the detection strength. ("0" means
715-252 Foreign Substances Detection DCIC Detection Result 0~1 0 Read/Write When foreign substances are detected, the result is "1".
715-280 HOSEI_SCAN (for detection) HOSEI_SCAN 0~6 3 Read/Write Correction coefficient no., "Factory Settings"
715-281 HOSEI_SCAN (for images) HOSEI_SCAN 0~6 3 Read/Write Correction coefficient no., "Factory Settings"
715-282 CCD Calib Y - Red CCD Calib Y Scan Red 0~1023 0 Read/Write Red when scanning CCD Calib Y Patch (Reflective Ratio LSB)
"Factory Settings"
715-283 CCD Calib Y - Green CCD Calib Y Scan Green 0~1023 0 Read/Write Green when scanning CCD Calib Y Patch (Reflective Ratio LSB)
"Factory Settings"
715-284 CCD Calib Y - Blue CCD Calib Y Scan Blue 0~1023 0 Read/Write Blue when scanning CCD Calib Y Patch (Reflective Ratio LSB)
"Factory Settings"
715-285 CCD Calib M - Red CCD Calib M Scan Red 0~1023 0 Read/Write Red when scanning CCD Calib M Patch (Reflective Ratio LSB)
"Factory Settings"
715-286 CCD Calib M - Green CCD Calib M Scan Green 0~1023 0 Read/Write Green when scanning CCD Calib M Patch (Reflective Ratio LSB)
"Factory Settings"
715-287 CCD Calib M - Blue CCD Calib M Scan Blue 0~1023 0 Read/Write Blue when scanning CCD Calib M Patch (Reflective Ratio LSB)
"Factory Settings"
715-288 CCD Calib C - Red CCD Calib C Scan Red 0~1023 0 Read/Write Red when scanning CCD Calib C Patch (Reflective Ratio LSB)
"Factory Settings"
715-289 CCD Calib C - Green CCD Calib C Scan Green 0~1023 0 Read/Write Green when scanning CCD Calib C Patch (Reflective Ratio LSB)
"Factory Settings"
715-290 CCD Calib C - Blue CCD Calib C Scan Blue 0~1023 0 Read/Write Blue when scanning CCD Calib C Patch (Reflective Ratio LSB)
"Factory Settings"
715-291 CCD Calib PK - Red CCD Calib PK Scan Red 0~1023 0 Read/Write Red when scanning CCD Calib PK Patch (Reflective Ratio LSB)
"Factory Settings"
715-292 CCD Calib PK - Green CCD Calib PK Scan Green 0~1023 0 Read/Write Green when scanning CCD Calib PK Patch (Reflective Ratio LSB)
"Factory Settings"
715-293 CCD Calib PK - Blue CCD Calib PK Scan Blue 0~1023 0 Read/Write Blue when scanning CCD Calib PK Patch (Reflective Ratio LSB)
"Factory Settings"
715-300 A6/Postcard Detection A6 / Postcard Detection 0~2 0 Read/Write 0: Table default
1: A6 SEF
2: PostCardSEF (mm series) or PostCardSEF (Inch series)
715-302 A4S/8.5in Detection 2 A4S/8.5in Detection 2 0~6 3 Read/Write 0: 210mm 1: 211mm 2: 212mm 3: 213mm
4: 214mm 5: 215mm 6: 216mm
715-303 B5/8x10 Detection B5/8x10 Detection 0~3 0 Read/Write 0: Table default
1: B5LEF or ExecutiveLEF
2: 8x10LEF/8x10.5LEF Mixed
3: For design verification, performance not guaranteed
715-305 8.5x13/8.5x14 Detection 8.5x13/8.5x14 Detection 0~3 0 Read/Write 0: Table default
2: 13inch
3: 14inch
715-306 Original Detection Table for Original detection table for special 0~2 0 Read/Write 0: Do not use Special Originals
Special Paper paper 1: APS, OFF: A4LEF, APS ON: A3
2: APS, OFF: Letter LEF, APS ON: 17inch
715-307 Original Size Detection Table Change Size Table 1~5 2 Read/Write 1: Inch13-2
Switch 2: mm-2
3: mm
4: Inch13-1
5: Inch14
715-308 5.5x8.5/PostCard Detection 5.5x8.5/PostCard Detection 0~2 0 Read/Write 0: Table default
1: A5SEF or 5.5x8.5SEF
2: PostCardLEF
715-310 A3/11x17 Detection A3/11x17 Detection 0~3 0 Read/Write 0: Table default
1: A3SEF
3: A3 SEF, 11x17 SEF Mixed
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715-311 A4/8.5x11 Detection A4/8.5x11 Detection 0~3 0 Read/Write 0: Table default
1: A4LEF
3: 8.5x11LEF, A4LEF Mixed
715-312 Undefined/A6S Threshold A6S Threshold 50~110 90 Read/Write Changes the Fast Scan direction threshold value for Undefined and
Value Setting Postcard SEF, Postcard SEF, and A6S SEF. When other than 50 to
110 has been set, the Fast Scan direction threshold value is 90mm.
50:50mm
[Down] (1mm increment/step)
110:110mm
715-344 Original Size Detection, Platen Document Size Detection 0~1 0 Read/Write 0: Detection by 4 registers
Background Countermeasure 1: Detection by 3 registers (countermeasure for dirt)
for Dirt
715-345 GCO/FXTW Size Switch GCO/FXTW Size Detection 0~1 1 Read/Write 0: GCO (16K/8K=270x195/270x390)
1: FXTW (16K/8K=267x194/267x388)
715-346 B4/8K Fast Scan Threshold B4/8-Kai Detection 0~6 3 Read/Write 0: 256mm 1: 258mm 2: 260mm 3: 262mm
Value Setting 4: 264mm 5: 266mm 6: 268mm
715-347 8K/11x17 SEF Fast Scan 8-Kai/11x17 Detection 0~6 3 Read/Write 0: 269mm 1: 271mm 2: 273mm 3: 275mm
Threshold Value Setting 4: 277mm 5: 279mm 6: 281mm
715-349 B6/5x7 Detection B6/5x7 Detection 0~2 0 Read/Write 0: Table default
1: B6 SEF
2: 5x7SEF
715-362 FL_CHK_NG_Count FL_CHK_NG_Count 0~65535 0 Read/Write Lamp Check NG Count (Reset when lamp is replaced)
715-363 FL_CHK_NG_Data FL_CHK_NG_Data 0~1023 0 Read/Write Data obtained when Lamp Check fails (Blank scan data of G
compared at checking)
715-418 AOC Flow Abnormal End Count AOCerr 0~255 0 Read/Write No. of times the AOC flow has ended abnormally
715-550 BW Copy during AE TP_BW_Copy BGR-AE-Level 0~4095 0 Read/Write Value (0~15)x3 = Erase Amount (8bit conversion)
BGR-AE Adjustment Level (x12 for 10bit conversion)
(Text & Photo) Lower digits 0bit~3bit, Platen
4bit~7bit, Machines with the CVT or DADF installed
8bit~11bit, 2 Sided Copy on Machines with the CVT or DADF installed
715-551 Color Copy during AE TP_CL_Copy BGR-AE-Level 0~4095 0 Read/Write Value (0~15)x3 = Erase Amount (8bit conversion)
715-552 BW Copy during AE TX_BW_Copy BGR-AE-Level 0~4095 0 Read/Write Value (0~15)x3 = Erase Amount (8bit conversion)
(Text) Lower digits 0bit~3bit, Platen
715-553 Color Copy during AE TX_CL_Copy BGR-AE-Level 0~4095 0 Read/Write Value (0~15)x3 = Erase Amount (8bit conversion)
(Text) Lower digits 0bit~3bit, Platen
715-554 BW Contone Scan during AE TP_BW_Contone BGR-AE-Level 0~4095 0 Read/Write Value (0~15)x3 = Erase Amount (8bit conversion)
715-555 Color Contone Scan during AE TP_CL_Contone BGR-AE-Level 0~4095 0 O Value (0~15)x3 = Erase Amount (8bit conversion)
715-600 Speed Priority Background AE1FS External Area 0~65535 255 Read/Write Speed Priority AE/Fast Scan Direction Non-detection Area INSTV
Suppression/Fast Scan Non- At SMPST, SMPED setting
detection Area 1
715-601 Speed Priority Background AE2 FS External Area 0~65535 255 Read/Write Speed Priority AE/Fast Scan Direction Non-detection Area INSTV
Suppression/Fast Scan Non- At HAEFST, HAEFSE setting
detection Area 2
Suppression/Fast Scan Non- At MAEFST, MAEFSE setting
detection Area 3 (* Also used as detection area for PreIPS noise removal)
Suppression/Fast Scan Non- At NAEFST, NAEFSE setting
detection Area 4
715-604 Speed Priority Background Line to Fix Variation 0~65535 60 Read/Write Speed Priority AE/Slow Scan Direction variable fixed position/NCON
Suppression/Slow Scan Slow Scan Lead Edge AE Detection Amount (0.16mm increments)
Variable Fixed Position
715-605 Speed Priority Background HAE Line to Fix Variation 0~65535 240 Read/Write Speed Priority AE/Slow Scan Direction End Position
Suppression/Slow Scan Slow Scan Lead Edge AE Detection Amount HAESSE
Direction End Position
(HAE)
715-606 Speed Priority Background MAE Line to Fix Variation 0~65535 240 Read/Write Speed Priority AE/Slow Scan Direction End Position
Suppression/Slow Scan Slow Scan Lead Edge AE Detection Amount MAESSE
Direction End Position (* Also used as detection area for PreIPS noise removal)
(MAE)
715-607 Speed Priority Background NAE Line to Fix Variation 0~65535 240 Read/Write Speed Priority AE/Slow Scan Direction End Position
Suppression/Slow Scan Slow Scan Lead Edge AE Detection Amount NAESSE
Direction End Position
(NAE)
715-608 LIM Control BW_Copy Variation Control 0~1 1 Read/Write LIM Control mode
For BW Copy
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715-609 LIM Control CL_Copy Variation Control 0~1 1 Read/Write LIM Control mode
For Color Copy
715-610 LIM Control BinScan_Fax Variation Control 0~1 1 Read/Write LIM Control mode
A Fax, Binary Scan
715-611 LIM Control ContoneScan Variation Control 0~1 1 Read/Write LIM Control mode
At Multi-value Scan
715-612 Background Suppression HAE Threshold for Background 0~255 127 Read/Write HAE Histogram threshold value (HAE)
Threshold Value (HAE) Color Suppression Set in increments of 100/255% HAETH
715-613 Speed Priority Background NAE1 Threshold for Background 0~255 33 Read/Write NAE Block threshold value (Color Block threshold value)
Suppression Threshold Value Color Suppression Set in increments of 100/255% NAEBLKTHC
(NAE1)
715-614 Speed Priority Background NAE2 Threshold for Background 0~255 204 Read/Write NAE Block threshold value (Specified Color Block threshold value)
Suppression Threshold Value Color Suppression Set in increments of 100/255% NAEBLKTHY
(NAE2)
715-615 Speed Priority Background NAE3 Threshold for Background 0~65535 8 Read/Write NAE Color Line threshold value
Suppression Threshold Value Color Suppression Specify the no. of lines NAETHC
(NAE3)
715-616 Speed Priority Background NAE4 Threshold for Background 0~65535 4 Read/Write NAE Color Line threshold value
Suppression Threshold Value Color Suppression Specify the no. of lines NAETHY
(NAE4)
715-617 AE Control of FS Length AE Control of FS Length 0~1 0 Read/Write 0: Always use the document size detection result
1: Use the input document size as the detection size For AES
parameter calculation
715-618 Minimum FS Length for AE Minimum FS Length for AE 0~65535 500 Read/Write Fast Scan Detection Min range (0.1mm increments)
For calculating AES parameter
715-619 AE Parameter SS R/E RAE Upper Limit of SS 0~4000 4000 Read/Write Slow Scan Detection Min range (0.1% increments)
Correction Upper Limit 1 Magnification for adjusting AE For RAE
Parameter
715-620 AE Parameter SS R/E MAE Upper Limit of SS 0~4000 4000 Read/Write Slow Scan Detection Min range (0.1% increments)
Correction Upper Limit 2 Magnification for adjusting AE For MAE
Parameter
715-621 AE Parameter SS R/E HAE Upper Limit of SS 0~4000 4000 Read/Write Slow Scan Detection Min range (0.1% increments)
Correction Upper Limit 3 Magnification for adjusting AE For HAE
Parameter
715-622 AE Parameter SS R/E NAE Upper Limit of SS 0~4000 4000 Read/Write Slow Scan Detection Min range (0.1% increments)
Correction Upper Limit 4 Magnification for adjusting AE For NAE
Parameter
715-629 Background Suppression Offset TX_BW_Fax Offset Level of AE 0~8191 0 Read/Write 0bit~3bit, Platen
Level for Fax Binary Scan 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text Mode (Normal, Pencil 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Text) Level 0 (standard)
0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Level 0 (standard)
0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Level 0 (standard)
12 bit: Availability of this register - 1: Available
715-630 Background Suppression Level TP_BW_Copy_Fax Removale 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for BW Copy, Fax, Binary Scan Level of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Text & Photo Mode (Print, Level 0 (standard)
Photograph, Copy) 0bit~3bit, Platen
(* Also used by the PreIPS EAER_DAT Removal Level)
715-631 Background Suppression Offset TP_BW_Copy_Fax Offset Level 0~4095 273 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for BW Copy, Fax, Binary of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Scan Level 0 (standard)
Text & Photo Mode (Print, 0bit~3bit, Platen
Photograph, Copy) 4bit~7bit, Machines with the CVT or DADF installed
715-632 Background Suppression Level TX_BW_Copy_Fax Removale 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text Mode (Normal, Pencil Level 0 (standard)
Text) 0bit~3bit, Platen
715-633 Background Suppression Offset TX_BW_Copy_Fax Offset Level 0~4095 273 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text Mode (Normal, Pencil 0bit~3bit, Platen
Text) 4bit~7bit, Machines with the CVT or DADF installed
715-634 Background Suppression Level TPL_BW_Copy_Fax Removale 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text & Photo Mode (Light Level 0 (standard)
Document) 0bit~3bit, Platen
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715-635 Background Suppression Offset TPL_BW_Copy_Fax Offset Level 0~4095 273 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text & Photo Mode (Light 0bit~3bit, Platen
Document) 4bit~7bit, Machines with the CVT or DADF installed
715-636 Background Suppression Level TRP_BW_Copy_Fax Removale 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text Mode (Tracing Paper) Level 0 (standard)
0bit~3bit, Platen
715-637 Background Suppression Offset TRP_BW_Copy_Fax Offset Level 0~4095 273 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Text Mode (Tracing Paper) 0bit~3bit, Platen
715-638 Background Suppression Level TP_CL_Copy Removale Level of 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for Color Copy AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Photograph, Copy, 0bit~3bit, Platen
Inkjet Originals, Highlighted 4bit~7bit, Machines with the CVT or DADF installed
Originals) 8bit~11bit, 2 Sided Copy on Machines with the CVT or DADF installed
TOOLS and coupling
(Determine the Parameter Selection Level by adding the tool value
(level 0 to 4) and the NVM Level (level 0 to 4). When the added value
is at Level 4 or higher, it is set to Level 4)
715-639 Background Suppression Offset TP_CL_Copy Offset Level of AE 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for Color Copy 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Photograph, Copy, 0bit~3bit, Platen
Inkjet Originals, Highlighted 4bit~7bit, Machines with the CVT or DADF installed
Originals) 8bit~11bit, 2 Sided Copy on Machines with the CVT or DADF installed
715-640 Background Suppression Level TX_CL_Copy Removale Level of 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for Color Copy AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Text Mode (Normal) Level 0 (standard)
0bit~3bit, Platen
TOOLS and coupling
715-641 Background Suppression Offset TX_CL_Copy Offset Level of AE 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for Color Copy 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
Text Mode (Normal) Level 0 (standard)
0bit~3bit, Platen
715-642 Background Suppression Level TP_BW_Contone Removale 0~4095 819 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for BW Multi-value Scan Level of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
(Text & Photo) Level 0 (standard)
0bit~3bit, Platen
715-643 Background Suppression Offset TP_BW_Contone Offset Level of 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for BW Multi-value Scan AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
715-644 Background Suppression Level woTP_BW_Contone Removale 0~4095 819 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for BW Multi-value Scan Level of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
(Other than Text & Photo) Level 0 (standard)
0bit~3bit, Platen
715-645 Background Suppression Offset woTP_BW_Contone Offset Level 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for BW Multi-value Scan of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
715-646 Background Suppression Level TP_CL_Contone Removale Level 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for Color Multi-value Scan of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
TOOLS and coupling
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715-647 Background Suppression Offset TP_CL_Contone Offset Level of 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for Color Multi-value Scan AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
715-648 Background Suppression Level woTP_CL_Contone Removale 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
for Color Multi-value Scan Level of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
715-649 Background Suppression Offset woTP_CL_Contone Offset Level 0~4095 0 Read/Write 0: Strength Level 0 (standard), 1: Strength Level 1, 2: Strength Level 2,
Level for Color Multi-value Scan of AE 3: Strength Level 3, 4: Strength Level 4, 5~15 and above: Strength
0bit~3bit, Platen
715-660 2 Sided AE Control Parameter 2F-AE Lower Limit of Multiplied 0~255 0 Read/Write Used when calculating the HAE background value.
Multiplication Coefficient for Value 1/255 units. 255 indicates 1.
Lower Limit Value
715-661 2 Sided AE Control Parameter 2F-AE Upper Limit of Multiplied 0~255 255 Read/Write Used when calculating the HAE background value.
Upper Limit Value Value Set such that the upper limit multiplication coefficient + lower limit
Multiplication Coefficient multiplication coefficient = 255.
1/255 units. 255 indicates 1.
715-662 2 Sided AE Control Parameter Offset for 2F AE Control 0~255 8 Read/Write The value added (or subtracted) when comparing the RAE
Compare Margin OFST background value and the HAE background value.
When the value is large, Side 2 cannot be selected.
715-663 2 Sided AE Control Parameter Threshold for 2F AE Control 0~255 16 Read/Write The value used to compare with the HAE background value when
Background Level Threshold selecting 2 Sided.
Value LEVEL_N 2 Sided is not selected if this NVM is not reached for the HAE
background value.
715-664 2 Sided AE Control Parameter Mode Control of 2F AE 0~3 0 Read/Write 0: 2 Sided AE Control, 1: Force 1 Sided (L0) selection
Force Select 2: Output Side 2 (L1) by force.
715-668 Dual Color Control Control of 2C COPY 0~1 0 Read/Write Dual Color Reproducibility Control
0: Normal (same as Imari-MF)
1: 1301 Alpha system (Yellow not reproduced)
715-669 Tracing Paper Mode Settings Control of Tracing Paper Mode 0~1 0 Read/Write 0: Normal 1: Tracing Paper mode
(* Used as PreIPS C mode as well)
715-680 Default Color Balance CL Balance Def Y / Low density 0~8 4 Read/Write Default Color Balance Adjustment Level Y Color Low Density
Adjustment Level Y Color Low
Density
715-681 Default Color Balance CL Balance Def Y / Medium 0~8 4 Read/Write Default Color Balance Adjustment Level Y Color Medium Density
Adjustment Level Y Color density
Medium Density
715-682 Default Color Balance CL Balance Def Y / High density 0~8 4 Read/Write Default Color Balance Adjustment Level Y Color High Density
Adjustment Level Y Color High
Density
715-683 Default Color Balance CL Balance Def M / Low density 0~8 4 Read/Write Default Color Balance Adjustment Level M Color Low Density
Adjustment Level M Color Low
Density
715-684 Default Color Balance CL Balance Def M / Medium 0~8 4 Read/Write Default Color Balance Adjustment Level M Color Medium Density
Adjustment Level M Color density
Medium Density
715-685 Default Color Balance CL Balance Def M / High density 0~8 4 Read/Write Default Color Balance Adjustment Level M Color High Density
Adjustment Level M Color High
Density
715-686 Default Color Balance CL Balance Def C / Low density 0~8 4 Read/Write Default Color Balance Adjustment Level C Color Low Density
Adjustment Level C Color Low
Density
715-687 Default Color Balance CL Balance Def C / Medium 0~8 4 Read/Write Default Color Balance Adjustment Level C Color Medium Density
Adjustment Level C Color density
Medium Density
715-688 Default Color Balance CL Balance Def C / High density 0~8 4 Read/Write Default Color Balance Adjustment Level C Color High Density
Adjustment Level C Color High
Density
715-689 Default Color Balance CL Balance Def K / Low density 0~8 4 Read/Write Default Color Balance Adjustment Level K Color Low Density
Adjustment Level K Color Low
Density
715-690 Default Color Balance CL Balance Def K / Medium 0~8 4 Read/Write Default Color Balance Adjustment Level K Color Medium Density
Adjustment Level K Color density
Medium Density
715-691 Default Color Balance CL Balance Def K / high density 0~8 4 Read/Write Default Color Balance Adjustment Level K Color High Density
Adjustment Level K Color High
Density
715-702 PLTN/Belt FS Reduce / Enlarge PLTN/BELT FS Magnification 0~100 50 Read/Write R/E fine adjustment in Fast Scan Direction. Specify within the range of
Adjustment Adjustment 0 and 100 in increments of 1. The value indicates the fine adjustment
with 0=-5%, 50=0% and 100=5% at ±5% (0.1% increments). (No
adjustment in Factory Settings)
715-703 CVT FS Reduce / Enlarge CVT FS Magnification Adjustment 0~100 50 Read/Write R/E fine adjustment in Fast Scan Direction. Specify within the range of
Adjustment 0 and 100 in increments of 1. The value indicates the fine adjustment
with 0=-5%, 50=0% and 100=5% at ±5% (0.1% increments). (No
adjustment in Factory Settings)
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715-704 IPS Through Setting 1 IPS Bypass Setting1 0~65535 0 Read/Write IPS Through Setting 1.
Force to skip every Image Processing function at memory sample
scan.
Change a value at S/W & H/W DEBUG.
Always set "0" in normal use. (Handle with care)
--The usage is as follows:
Whether to execute/force to skip functions is assigned to each bit.
However, you can specify multiple bits at a time.
[PF1/SHIPS]| [PF2]
D'0:AES| BEXG_TH
D'1:DF39| FSRE_TH
D'2:SSR| SSR_TH
D'3:FSRE| NSP_TH
D'4:NSP| AER_TH
D'5:4DLUT| TRC2_TH
D'6:5AER| ED_TH
D'7:5MUL| SEL_TH
D'8:5MWA| SEL2_TH
D'9:4AER| (spare)
D'10:4MUL| (spare)
D'11:TRC| (spare)
D'12:ED| (spare)
D'13:DIRECT| (spare)
D'14:AMAOSEL(SHIPS)| (spare)
D'15:(spare)| (spare)
The specified bit value is: B'0: Unchanged, B'1: Force to skip.
715-705 IPS Through Setting 2 IPS Bypass Setting2 0~65535 0 Read/Write IPS Through Setting 2.
Set the 4DLUT Bypass mode.
This setting is valid only when IPS Bypass Setting1 is set to force skip
4DLUT.
Change a value at S/W & H/W DEBUG.
0: L*a*b* through from Y block
1: L*a*b* through from M block
2: L*a*b* through from C block
3: L*a*b* through from K block
4: L* through from YMCK block
5: a* through from YMCK block
6: b* through from YMCK block
7~65535: 0h output
715-720 B/W COPY Text Normal Normal Density Text (BW Copy) 0 128 Read/Write B/W COPY Text Normal Density Adjustment
Density Adjustment
715-721 B/W COPY Text Darken +3 High Density Text (BW Copy) 0~256 128 Read/Write B/W COPY Text Darken +3 Density Adjustment
Density Adjustment
715-722 Scan/Fax Text Normal Density Normal Density Text (Scan / Fax) 0~256 128 Read/Write Scan/Fax Text Normal Density Adjustment
Adjustment
715-723 Scan/Fax Text Darken +3 High Density Text (Scan / Fax) 0~256 128 Read/Write Scan/Fax Text Darken +3 Density Adjustment
Density Adjustment
715-724 For Speed Priority Background PLTN RAE SS Not Detect Area 0~65535 0 Read/Write Slow Scan Non-detection Area Setup Value at Real Time AE for
Suppression/Slow Scan Non- Platen model.
detection Area Platen Machines BASE, HAEST, MAESST, NAESS
715-725 DADF-P-Job RAE SS Not DADF-P-Job RAE SS Not Detect 0~65535 0 Read/Write Slow Scan Non-detection area Setup Value at Real Time AE for DADF
Detect Area Area model Platen job.
Or, Slow Scan Non-detection area Setup Value at Real Time AE for
CVT job. BASE, HAEST, MAESST, NAESS
715-726 DADF-D-Job RAE SS Not DADF-D-Job RAE SS Not Detect 0~65535 0 Read/Write Slow Scan Non-detection area Setup Value at Real Time AE for DADF
Detect Area Area model DADF job. BASE, HAEST, MAESST, NAESS
715-780 B-Hue Start Degree B-Hue Start Degree 0~360 270 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-781 B-Hue End Degree B-Hue End Degree 0~360 320 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-782 G-Hue Start Degree G-Hue Start Degree 0~360 110 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-783 G-Hue End Degree G-Hue End Degree 0~360 200 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-784 R-Hue Start Degree R-Hue Start Degree 0~360 350 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-785 R-Hue End Degree R-Hue End Degree 0~360 60 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-786 Y-Hue Start Degree Y-Hue Start Degree 0~360 60 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-787 Y-Hue End Degree Y-Hue End Degree 0~360 120 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-788 M-Hue Start Degree M-Hue Start Degree 0~360 320 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-789 M-Hue End Degree M-Hue End Degree 0~360 10 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-790 C-Hue Start Degree C-Hue Start Degree 0~360 190 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-791 C-Hue End Degree C-Hue End Degree 0~360 280 Read/Write 1° increment/step. When Start > End, it means End ~ 360° and 0° ~
Start.
715-800 IISS and DADF Communication IISS/DADF Communication Fail 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Fail Count Overall Total
715-801 IISS and DADF Communication IISS/DADF Communication Fail 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Fail Count Since Reset
715-802 IISS and Controller IISS/Cont Communication Fail 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Communication Fail Count Overall Total
715-803 IISS and Controller IISS/Cont Communication Fail 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Communication Fail Count Since Reset
715-804 DADF EEPROM Fail DADF EEPROM Failure Count 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Overall Total
Version 1.1 2008/09 6.3.10 NVM 715 IISS

6-133
6.3.10 NVM 715 IISS 6-134 Version 1.1

715-805 DADF EEPROM Fail DADF EEPROM Failure Count 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Since Reset
715-808 CRG Position Fail Scan Carriage Position Fail Count 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Overall Total
715-809 CRG Position Fail Scan Carriage Position Fail Count 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Since Reset
715-810 IISS LOGIC Fail IISS Logic Failure Count Overall 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Total
715-811 IISS LOGIC Fail IISS Logic Failure Count Since 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Reset
715-814 Lamp Illumination Fail Lamp Illumination Failure Count 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Overall Total
715-815 Lamp Illumination Fail Lamp Illumination Failure Count 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Since Reset
715-816 CRG Over Run Fail CRG Over Run Fail Count Overall 0~65535 0 X Cumulative Fail Counter (Write not permitted)
Total
715-817 CRG Over Run Fail CRG Over Run Fail Count Since 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
Reset
715-822 AGC Fail AGC Fail Count Overall Total 0~65535 0 X Cumulative Fail Counter (Write not permitted)
715-823 AGC Fail AGC Fail Count Since Reset 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
715-824 AOC Fail AOC Fail Count Overall Total 0~65535 0 X Cumulative Fail Counter (Write not permitted)
715-825 AOC Fail AOC Fail Count Since Reset 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
715-826 IPS PWBA Fail IPS PWBA Fail Total 0~65535 0 X Cumulative Fail Counter (Write not permitted)
715-827 IPS PWBA Fail IPS PWBA Fail Reset 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
715-840 IPS PWBA Memory Fail IPS PWBA Memory Fail Total 0~65535 0 X Cumulative Fail Counter (Write not permitted)
715-841 IPS PWBA Memory Fail IPS PWBA Memory Fail Reset 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
715-856 IIT Hot Line Fail IIT Hot Line Failure Total Count 0~65535 0 X Cumulative Fail Counter (Write not permitted)
715-857 IIT Hot Line Fail IIT Hot Line Failures Since Reset 0~65535 0 X Cumulative Fail Counter at the previous clearing (Write not permitted)
715-860 Scan Replacement Life Count Scan Life Count (upper digits) 0~65535 91 X Scan Replacement Life Count (upper digits) (Write not permitted):
(upper digits) 6000000 times
(including Pre Scan)
715-861 Scan Replacement Life Count Scan Life Count (lower digits) 0~65535 36224 X Scan Replacement Life Count (lower digits) (Write not permitted)
(lower digits)
715-875 Lamp On Time Replacement Lamp On Time Life Count (upper 0~65535 109 X Lamp On Time Replacement Life Count (upper digits) (Write not
Life Count (upper digits) digits) permitted)
: 7200000sec (2000 hr)
715-876 Lamp On Time Replacement Lamp On Time Life Count (lower 0~65535 56576 X Lamp On Time Replacement Life Count (lower digits) (Write not
Life Count (lower digits) digits) permitted)
715-890 Lamp On Replacement Life Lamp On Life Count (upper digits) 0~65535 91 X Lamp On Replacement Life Count (upper digits) (Write not permitted)
Count (upper digits) : 6000000 times
715-891 Lamp On Replacement Life Lamp On Life Count (lower digits) 0~65535 36224 X Lamp On Replacement Life Count (lower digits) (Write not permitted)
6.3.12 NVM 719 IISS
719-008 Market Information Market Information 0~3 0 Read/Write FX=0, AP=1, XC=2, XE=3, SA=4
*The NVM value will be renewed by the Market Data of SystemCapabilitiesUpdate
command at Power ON.
719-009 IISS Major Version IISS Major Version 0~65535 0 X IISS Major Version No. (Same as when downloaded)
719-010 IISS Minor Version IISS Minor Version 0~65535 0 X IISS Minor Version No. (Same as when downloaded)
719-011 IISS Revision Version IISS Revision Version 0~65535 0 X IISS Revision Version No. (Same as when downloaded)
719-012 IISS Patch Version IISS Patch Version 0~65535 0 X IISS Patch Version No. (Same as when downloaded)
719-013 ADF Major Version ADF Major Version 0~65535 0 X ADF Major Version No. (Same as when downloaded)
719-014 ADF Minor Version ADF Minor Version 0~65535 0 X ADF Minor Version No. (Same as when downloaded)
719-015 ADF Revision Version ADF Revision Version 0~65535 0 X ADF Revision Version No. (Same as when downloaded)
719-016 ADF Patch Version ADF Patch Version 0~65535 0 X ADF Patch Version No. (Same as when downloaded)
719-017 IPL Version IPL Version 0~65535 0 X IPL Version Number
719-018 Black Line Suppression FPGA Version FPGA DCIC Version 0~65535 0 X Black Line Suppression FPGA Version Number
Version 1.1 2008/09 6.3.12 NVM 719 IISS

6-135
6.3.12 NVM 719 IISS 6-136 Version 1.1
720-002 Billing Display Billing Meter Type 0~0xFFFF 1: Billing 1 Read/Write 1: Billing 1, 2: Billing 2, 3: Billing 3, 4: Billing 4, 5: Billing 5, 6: Billing 6, 7:
[MN] 2: Billing 2 Billing 7
720-003 Master Print-Full Color Master Print-Full Color -1~-1 - Read Meter/Counter
720-004 Master Print-Color1 Master Print-Color1 -1~-1 - Read Meter/Counter
720-005 Master Print-Color2 Master Print-Color2 -1~-1 - Read Meter/Counter
720-006 Master Print-B Master Print-B -1~-1 - Read Meter/Counter
720-007 Master Copy-Full Color Master Copy-Full Color counter -1~-1 - Read Meter/Counter
720-008 Master Copy-Color2 Master Copy-Color2 counter -1~-1 - Read Meter/Counter
720-009 Master Copy-B Master Copy-B counter -1~-1 - Read Meter/Counter
720-010 Master FAX-Full Color Master FAX-Full Color counter -1~-1 - Read Meter/Counter
720-011 Master FAX-B Master FAX-B counter -1~-1 - Read Meter/Counter
720-046 Master Large Size B Master Large Size B counter -1~-1 - Read Meter/Counter
720-047 Master Large Size Color Master Large Size Color counter -1~-1 - Read Meter/Counter
720-052 Billing Count Type Billing Type 0~0xFFFFFFFF 0: Standard Read/Write 0: Standard
1: Custom 1
2: Custom 2
720-053 Master Modal Color Master Modal Color Counter -1~-1 - Read Meter/Counter
720-054 Master Modal B Master Modal B Counter -1~-1 - Read Meter/Counter
720-057 Modal Break Point Billing Modal Break Point 10~100 10 Read/Write Meter/Counter

6-137
6.3.14 NVM 730~4 Controller
Table 1 NVM 730~4 Controller
730-010 Control of Correctly Authenticated Pay for Print - Correct Account 0~1 0: Print Read/Write 0: Print, 1: Forced save
Print Job in the Authentication
Mode of Print Auditron
730-011 Total No. of Printed Sides Device Total Impressions 0~0xFFFFFFFF 0 Read/Write 0~
[Only valid for FX]
730-012 Upper Limit of Printed Sides Device Impressions Limit 0~9999999 9,999,999: Print Read/Write 0: Print prohibited
free 1~9,999,998: Upper Limit Value
9,999,999: Print free
[Only valid for FX]
730-013 Upper Limit of Printed Sides Device impressions Limit 0~100 80 (%) Read/Write Percentage (%) of total number of printed sides compared to the upper
Warning Display Threshold Value Warning Rate limit of the number of sides that can be printed
731-001~999 Modem Speed Speed Dial setting for Modem 0~14 0: Follow system Read/Write 0: Follow system data for modem speed, 1: 2400 bps, 2: 4800 bps,
Speed (Link 1-500) data for modem 3: 7200 bps, 4: 9600 bps, 5: 12000 bps, 6: 144000 bps, 7: 16800 bps,
speed 8: 19200 bps, 9: 21600 bps, 10: 24000 bps, 11: 26400 bps,
12: 28800 bps, 13: 31200 bps, 14: 33600 bps
732-001~999 Super G3 Prohibition Setting Speed Dial setting for Super G3 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
(Link 1-500=Dial) 1: Prohibit
733-001~999 ECM Prohibition Setting Speed Dial setting for ECM (Link 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
1-500=Dial) 1: Prohibit
734-001~999 JBIG Prohibition Setting Speed Dial setting for JBIG (Link 0~1 0: Do not prohibit Read/Write 0: Do not prohibit
1-500=Dial) 1: Prohibit
Version 1.1 2008/09 6.3.14 NVM 730~4 Controller

6-139
6.3.14 NVM 730~4 Controller 6-140 Version 1.1
6.3.15 NVM 740_Mgr
Table 1 NVM 740_Mgr
Chain-
Link NVM Names PSW Display Settings Range Initial Value Read/Write Description
740-003 CycleDownTimer for SheetEmpty CycleDownTimer for SheetEmpty 0~20000 7000 Read/Write Cycle down timer for Sheet Empty. Timer for starting Cycle Down after the
machine becomes the Sheet Empty status during print. (1ms increments)
When Cycle Down starts at abnormal failure or when a stop instruction is
issued, Cycle Down starts immediately without using this timer.
740-004 IOT-PL Number IOT-PL Number 0~255 - Read The IOT-PL administration number that is written into the CPU built-in ROM.
When the power is turned ON, the IOT-PL data ic checked and stored into the
this NVM.
=0 to 255: With IOT-PL management number
740-006 Comm Fail History ID Comm Fail History ID 0~255 1 Read/Write Connection destination at occurrence
= 0x00: Controller
= 0x01: Does not occur
740-007 Comm Fail History State Comm Fail History State 0~255 0 Read/Write Type of Communication Fail that has occurred
= 1: Sending Queue NG
= 2: No ACK
= 3: Receiving Queue Full
740-008 Comm Fail History Tx State Comm Fail History Tx State 0~255 0 Read/Write Send status when an error occurred
= 0: Idle (wait status)
= 1: Msg Send status
= 2: Ack waiting for Msg Send
= 3: Ack waiting for Syn Send
= 4: Send Queue Check status after Msg is sent
740-009 Comm Fail History Rx State Comm Fail History Rx State 0~255 0 Read/Write Receive status when an error occurred
= 0: Idle (wait status)
= 1: Msg Length Receive wait status
= 2: Client Data/BCC Receive wait status
= 3: Synchro Established Command Receive wait status
= 4: Msg Receive End
= 5: Synchro Established Command Receive End
740-010 Comm Fail History Uart Tx Use Comm Fail History Uart Tx Use 0~255 0 Read/Write Usage status of the physical send layer when an error occurred
= 0: The physical send layer is used for sending the Msg
= 1: The physical send layer is used for sending the Ack
740-011 Comm Fail History Rx Func Use Comm Fail History Rx Func Use 0~255 0 Read/Write Receive function wait status when an error occurred
= 0: Clear the receive function usage status
= 1: Set the receive function usage status
740-012 Logic Fail Information Logic Fail Information 0~255 0 Read/Write Type 0-99: IM
100-: Library/DD-Num
740-013 Logic Fail Information Logic Fail Information 0~255 0 Read/Write Details 1
740-019 FPGA Video Version FPGA Video Version 0~65535 0 Read FPGA Video Module Version
740-020 FPGA I/O Version FPGA I/O Version 0~65535 0 Read FPGA I/O Module Version
Version 1.1 2008/09 6.3.15 NVM 740_Mgr

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6.3.15 NVM 740_Mgr 6-142 Version 1.1
Table 1 NVM 740_Mgr

Chain-
740-038 CRUM Comm Fail Information CRUM Comm Fail Information 0~255 0 Read/Write CRUM Comm Fail Occurrence Status
0: Does not occur
1: Occurs with REQ RX command
2: Occurs with ATTRIB command
3: Occurs with CSPWD command
4: Normally occurs with Read/Write command
5: Occurs with AUTHR command
6: Occurs with AUTHT command
740-039 CRUM Status Regi Information CRUM Status Regi Information 0~255 0 Read/Write Status register status when the CRUM Comm Fail has occurred.
Stores the register data when it occurs.
*However, the following status is excluded.
When a data error occurs in the FIFO: Stores 0xFF
When the data length error occurs: Stores 0xFE (including when FIFOBL is
more than 35)
When tag authentication has failed: Stores 0xFD
740-040 CRUM ASIC Comm Fail Information CRUM ASIC Comm Fail 0~255 0 Read/Write CRUM ASIC Comm Fail Occurrence Status
Information 0: Does not occur
1: WUP_REQ Busy Err
2: REQ_RX Busy Err
3: REQ_RX CRC Err
4: ATTRIB Busy Err
5: ATTRIB CRC Err
6: CSPWD Busy Err
7: CRPWD CRC Err
8: RSB Busy Err
9: RSB CRC Err
10: RMB Busy Err
11: RMB CRC Err
12: WSB Busy Err
13: WSB CRC Err
14: Do not release the SDA Line during I2C Write
15: No I2C Write ACK
16: No I2C Write ACK
17: Do not release the SDA Line during I2C Read
18: No I2C Read ACK
19: AUTHR Busy Err
20: AUTHR CRC Err
21: AUTHT Busy Err
22: AUTHT CRC Err
740-061 CRUM Mode Information CRUM Mode Information 0~1 0 Read Stores the CRUM control status.
=1: 3rd Party Mode (no communications with the CRUM)
1: Xerox Mode (with communications with the CRUM)

740-062 CRUM Mode Switch CRUM Mode Switch 0~1 0 Read/Write The switch to change from 3rd Party Mode to Xerox Mode.
0: N/A
1: Change to Xerox Mode
Table 1 NVM 740_Mgr
Chain-
740-070 Non CRUM Drum Y Event Non CRUM Drum Y Event 1~8 2 Read/Write Drum Y CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-071 Non CRUM Drum M Event Non CRUM Drum M Event 1~8 2 Read/Write Drum M CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-072 Non CRUM Drum C Event Non CRUM Drum C Event 1~8 2 Read/Write Drum C CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-073 Non CRUM Drum K Event Non CRUM Drum K Event 1~8 2 Read/Write Drum K CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-074 Non CRUM Toner Y Event Non CRUM Toner Y Event 1~8 2 Read/Write Toner Y CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-075 Non CRUM Toner M Event Non CRUM Toner M Event 1~8 2 Read/Write Toner M CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-076 Non CRUM Toner C Event Non CRUM Toner C Event 1~8 2 Read/Write Toner C CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
740-077 Non CRUM Toner K Event Non CRUM Toner K Event 1~8 2 Read/Write Toner K CRUM event that is notified in the No CRUM mode
=1: Loose CRUM
=2: Same CRUM
=4: Old CRUM
=8: New CRUM
Version 1.1 2008/09 6.3.15 NVM 740_Mgr

6-143
6.3.15 NVM 740_Mgr 6-144 Version 1.1
Table 1 NVM 740_Mgr

Chain-
740-103 Task Operation Monitoring History 0~1 0 Read/Write History of monitoring the task operation as FE action.
As to Wakasa, Fuser High Temperature Detection is only the task to be
monitored.
=0: ""Task not done"" not detected (normal)
=1: ""Task not done"" detected (abnormal)
740-105 ACS Wait Timer ACS Wait Timer 0~255 20 Read/Write The maximum activation wait time (units: 100ms) until a color mode is
determined when the ACS standard switching mode is set.
740-106 ACS BW Plate Count ACS BW Plate Count 1~255 5 Read/Write The B/W Continuous Sheets Threshold Value (units: sides), which is used to
judge if the machine has switched to the B/W mode when the ACS standard
switching mode is set.
740-107 ACS Sheet Read Count ACS Sheet Read Count 0~255 3 Read/Write The number of look-ahead sheets (units: sheets), which is used to judge if the
machine has switched to the B/W mode when the ACS standard switching
mode is set.
740-108 FROM NVM Automatic Initial Value re- 0~255 0 Read/Write Execution of the FROM NVM Automatic Initial Value re-input process.
input SW Turning OFF the machine after setting the execution value will automatically
perform the re-input.
=127: Perform automatic re-input
Nothing is performed for values other than the above.
740-109 F-ROM NVM Version 0~65535 2206 Read/Write F-ROM NVM Version
740-110 JIG Connection Selector Switch 0~255 0 Read/Write The Selector Switch for communication when connecting the JIG to the
Finisher Port.
=127: JIG Finisher Port Connection mode
For values other than the above, the communication uses the Controller port
as usual.
Setting this NVM is to 127 and turning the power OFF then ON enables
communication from the Finisher Port to the JIG.
740-112 Custom Mode History 0~1 0 Read/Write Stores whether the M/C has entered the Custom mode at least once.
In Wakasa:
0: Change history exists *Default
This setting is not overwritten.
In Taiga:
0: Change history does not exist *Default
1: Change history exists
If the machine has entered the Custom mode at least once, the value will
change to "1" (Change history exists)
740-113 PH Timing Monitor Function 0~255 0 Read/Write Gets a specific timing for obtaining paper transport data. Gets data on how
Measurement Timing long it took to transport 3 sheets from the Timing Monitor function when a
preset qty of sheets have exited IOT.
740-114 Warning Rate 0~100 75 Read/Write Used for calculating a specific threshold for outputting Warning diagnostic info.
When 100 is set, Warning is not output.
740-115 Warm-UpFailWarnig Setting 50~100 90 Read/Write Timing for detecting Warm-UpFailWarning diag.
Percentage that is based on actual time and that determines Fail.
Table 1 NVM 740_Mgr
Chain-
740-116 Color Mode Switching Trigger Color Mode Switch Trigger 0~1 1 Read/Write Timing for triggering a switch of color mode when printing in both monochrome
and colors.
0: when previous paper exits Fuser Exit Sensor.
1: when previous paper exits Fuser Exit Sensor + delay
740-117 Delay of Color Mode Switching Color Mode Switch Delay 0~300 266 Read/Write When "1" is selected in Color Mode Switching Trigger (NVM), the switching is
delayed a time [mc] preset in this NVM.
740-118 Switch against Smear Smear Switch 0~1 1 Read/Write Always use FC Mode (1st BTR in contact) for process speed of 79mm/s.
0: ON (Enabled)
1: OFF (Disabled)
740-124 Finisher Phys. Layer Error Present or 0~255 0 Read/Write Whether or not Physical Layer has an error.
Not
740-125 Finisher Physical Layer Error Qty 0~65535 0 Read/Write Physical Layer Error Quantity
740-126 TM Receive Error Present or Not 0~255 0 Read/Write Whether or not Physical Layer has an error.
740-127 TM Receive Error Qty 0~65535 0 Read/Write Physical Layer Error Quantity
740-128 IOT Version 0~65535 0 Read/Write IOT Version(Major/Minor)
Version 1.1 2008/09 6.3.15 NVM 740_Mgr

6-145
6.3.15 NVM 740_Mgr 6-146 Version 1.1
6.3.16 NVM 741_Drive_MQ
Table 1 NVM 741_Drive_MQ
741-001 IBT Motor Speed Fine Adjustment TUNING IBT MOTOR SPEED 24000~42120 34438 Read/Write IBT Motor Speed Fine Adjustment 175 Speed
175 Speed OF 175_1 [Frequency Divider Ratio]
121 Speed OF 121 [Frequency Divider Ratio]
79 Speed OF 79 [Frequency Divider Ratio]
741-004 IBT Motor Speed Fine Adjustment TUNING IBT MOTOR SPEED 52086~125000 76288 Read/Write IBT Motor Speed Fine Adjustment Reverse Rotation
Reverse Rotation OF REVERSE [Frequency Divider Ratio]
741-005 Drum YMC Motor Speed Fine TUNING DRUM YMC 24000~46596 35074 Read/Write Drum YMC Motor Speed Fine Adjustment 175 Speed 1
Adjustment 175 Speed 1 MOTOR SPEED OF 175_1 [Frequency Divider Ratio]
741-014 Drum K Motor Speed Fine TUNING DRUM K MOTOR 24000~46596 35074 Read/Write Drum K Motor Speed Fine Adjustment 175 Speed 1
Adjustment 175 Speed 1 SPEED OF 175_1 [Frequency Divider Ratio]
Version 1.1 2008/09 6.3.16 NVM 741_Drive_MQ

6-147
6.3.16 NVM 741_Drive_MQ 6-148 Version 1.1

741-023 Stop Method Change Switch Stop Sequence Change SW 0~1 0 Read/Write The Switch to select the stop method for the IBT/Drum Motors during Cycle
Down.
0: Stop without using the brake
1: Stop using the brake (same as during emergency stop)
741-024 Drum Stable Rotation Wait Time Drum Start Up Wait Time 0~100 40 Read/Write Wait time required for Drum stable rotation
[x10ms]
741-025 Belt Home Fail Bypass Blet Home Fail Bypass 0~1 0 Read/Write Belt Home Fail Bypass Switch.
0: Detect fails (default)
1: Do not detect fails
741-026 Main Motor Speed Fine MAIN MOTOR 175 PULSE 6000~8734 7128 Read/Write Main Motor Speed Fine Adjustment 175 Speed
Adjustment 175 Speed [Frequency Divider Ratio]
741-027 Main Motor Speed Fine MAIN MOTOR 121 PULSE 8736~13020 10288 Read/Write Main Motor Speed Fine Adjustment 121 Speed Plain
Adjustment 121 Speed Plain NORMAL [Frequency Divider Ratio]
741-028 Main Motor Speed Fine MAIN MOTOR 121 PULSE 8736~13020 10323 Read/Write Main Motor Speed Fine Adjustment 121 Speed Heavyweight G
Adjustment 121 Speed THICK1 [Frequency Divider Ratio]
Heavyweight G
741-029 Main Motor Speed Fine MAIN MOTOR 121 PULSE 8736~13020 10323 Read/Write Main Motor Speed Fine Adjustment 121 Speed Gloss Only
Adjustment 121 Speed Gloss Only COAT1 [Frequency Divider Ratio]
741-030 Main Motor Speed Fine MAIN MOTOR 121 PULSE 8736~13020 10323 Read/Write Main Motor Speed Fine Adjustment 121 Speed Long Paper Only
Adjustment 121 Speed Long LONG [Frequency Divider Ratio]
Paper Only
741-031 Main Motor Speed Fine MAIN MOTOR 79 PULSE 13022~30000 15788 Read/Write Main Motor Speed Fine Adjustment 79 Speed Heavyweight G
Adjustment 79 Speed THICK1 [Frequency Divider Ratio]
Heavyweight G
741-032 Main Motor Speed Fine MAIN MOTOR 79 PULSE 13022~30000 15828 Read/Write Main Motor Speed Fine Adjustment 79 Speed Extra Heavyweight G
Adjustment 79 Speed Extra THICK2 [Frequency Divider Ratio]
Heavyweight G
741-033 Main Motor Speed Fine MAIN MOTOR 79 PULSE 13022~30000 15828 Read/Write Main Motor Speed Fine Adjustment 79 Speed HW Gloss Only
Adjustment 79 Speed HW Gloss COAT2 [Frequency Divider Ratio]
Only
741-034 Main Motor Speed Fine MAIN MOTOR 79 PULSE 13022~30000 15828 Read/Write Main Motor Speed Fine Adjustment 79 Speed Long Paper Only
Adjustment 79 Speed Long Paper LONG [Frequency Divider Ratio]
Only
741-035 Main Motor Speed Fine MAIN MOTOR 175 PULSE -5000~5000 0 Read/Write Main Motor Speed Fine Adjustment 175 Speed Individual Support
Adjustment 175 Speed Individual MANUAL [Frequency Divider Ratio]
Support
Support
Support
741-041 Fuser Fan Off Delay Time. FUSER FAN DELAY TIME 0~120 1 Read/Write Fuser Fan Off Delay Time.
[x15sec] (Max. 1800sec = 15 x 120)
741-042 Drive Fan Off Delay Time. DRIVE FAN DELAY TIME 0~120 1 Read/Write Drive Fan Off Delay Time.
[x15sec] (Max. 1800sec = 15 x 120)
741-043 Rear Bottom Fan Off Delay Time Rear Bottom FAN DELAY 0~120 1 Read/Write Rear Bottom Fan Off Delay Time
TIME [x15sec] (Max. 1800sec = 15 x 120)
741-044 HVPS Fan Off Delay Time. HVPS FAN DELAY TIME 0~120 1 Read/Write HVPS Fan Off Delay Time.
[x15sec] (Max. 1800sec = 15 x 120)
741-045 IBT Fan Off Delay Time. IBT FAN DELAY TIME 0~120 1 Read/Write IBT Fan Off Delay Time.
[x15sec] (Max. 1800sec = 15 x 120)
741-046 Process 2 Fan Off Delay Time. PROCESS2 FAN DELAY 0~120 1 Read/Write Process 2 Fan Off Delay Time.
TIME [x15sec] (Max. 1800sec = 15 x 120)
741-048 Fan Fail Bypass FAN FAIL BYPASS 0~63 0 Read/Write Fan Fail Bypass Switch.
It is possible to bypass a Fan failure by setting the value that is assigned to each
Fan.
To bypass multiple Fan failures, set the sum of those values.
Fuser Fan Æ 1
Drive Fan Æ 2
Rear Bottom Fan Æ 4
HVPS Fan Æ 8
IBT Fan Æ 16
Process 2 Fan Æ 32
E.g.) When "5" is set, it means to bypass the fail for Fuser Fan and Rear Bottom
Fan
741-049 Deodorant Filter Availability SW DEODORANT FILTER SW 0~1 0 Read/Write Availability of Deodorant Filter.
0: Deodorant Filter not available
1: Deodorant Filter available
741-050 VOC Filter Availability SW VOC FILTER SW 0~1 0 Read/Write Availability of VOC Filter.
0: VOC Filter not available
1: VOC Filter available
741-052 NOHAD Environment Sensor Fail NOHAD ENVI SNR FAIL 0~1 0 Read/Write NOHAD Environment Sensor Fail Bypass Switch.
Bypass BYPASS 0: Normal mode
1: Fail bypass
741-053 Upper Limit AD Value for the NOHAD TEMPERATURE 50~869 839 Read/Write Threshold Value for the NOHAD Environment Sensor Fail Judgment (Upper
NOHAD Environment UPPER LIMIT Limit).
Temperature Sensor Fail When the obtained AD value is higher than this threshold value, it is Judged as a
Fail.
[AD Value]

6-149

741-054 Lower Limit AD Value for the NOHAD TEMPERATURE 50~869 62 Read/Write Threshold Value for the NOHAD Environment Sensor Fail Judgment (Lower
NOHAD Environment LOWER LIMIT Limit).
Temperature Sensor Fail When the obtained AD value is less than this threshold value, it is Judged as a
Fail.
[AD Value]
741-055 NOHAD Environment JUDGMENT RESULT OF 0~1 0 Read/Write The NOHAD Temperature Sensor AD Value has exceeded the Fail Judgment
Temperature Sensor Fail NOHAD TEMPERATURE Threshold Value
Judgment Result FAIL 0: Normal
1: Fail
741-056 NOHAD Environment TEMPERATURE AVERAGE -24~107 25 Read/Write NOHAD Environment Sensor Measured Temperature Average Value.
Temperature Average Value [Degree]
741-057 Print Start Condensation Mode DEW MODE 0~30 14 Read/Write Print Start Condensation Mode Threshold Temperature
Threshold Temperature TEMPERATURE OF PRINT [Degree]
741-058 Print Start Condensation Mode DEW MODE TIME FOR 15~180 60 Read/Write Print Start Condensation Mode FAN Low Rotation Perpetuation Time
FAN Low Rotation Perpetuation PRINT [sec]
Time
741-059 Condensation Mode Threshold DEW MODE 0~30 12 Read/Write Condensation Mode Threshold Temperature
Temperature TEMPERATURE OF [Degree]
POWERON
741-060 Condensation Mode Time DEW MODE TIME FOR 1~120 90 Read/Write Condensation Mode Time
POWERON [min]
741-061 Fuser Fan Print Pause Settings FUSER FAN IDLE SW 0~1 0 Read/Write Fuser Fan Rotation Status Setting during Print Pause.
0: Stop the Fuser Fan
1: Rotate the Fuser Fan at low speed
741-062 Rear Bottom Fan Control REAR BOTTOM FAN 0~80 32 Read/Write Rear Bottom Fan Operation Control Threshold Temperature
Threshold Temperature CONTROL TEMPERATURE [Degree]
TRESH
741-063 HVPS Fan Control Threshold HVPS FAN CONTROL 0~80 32 Read/Write HVPS Fan Operation Control Threshold Temperature
Temperature TEMPERATURE TRESH [Degree]
741-064 IBT Fan Control Threshold IBT FAN CONTROL 0~80 32 Read/Write IBT Fan Operation Control Threshold Temperature
741-065 Process 2 Fan Control Threshold PROCESS2 FAN CONTROL 0~80 32 Read/Write Process 2 Fan Operation Control Threshold Temperature
741-066 LVPS Exhaust Fan Control LVPS EXHAUST FAN 0~80 32 Read/Write Threshold temperature for controlling the LVPS Exhaust Fan operation
Threshold Temperature CONTROL TEMPERATURE [Degree]
TRESH
741-067 Long Hours of Continuous Print HEAVY DUTY RUN MODE 0~1 0 Read/Write 25-sheet M/C Fan Control Switch for customers who take continuous prints long
Mode (4.5hrs or longer)
0: FAN Control for 25-sheet M/C
1: FAN Control for 35-sheet M/C (This increases the number of FAN rotations to
enhance cooling efficiency, but it makes rotational sounds louder.)
741-071 Main Motor Speed Fine MAIN MOTOR PULSE 10000~ 10000 -21 Read/Write Main Motor Speed Fine Adjustment Tray 1 Feed Paper Individual Support
Adjustment Tray 1 Plain (297mm 1TRAY NORMAL SHORT (Paper Length 297mm or shorter)
or shorter) [Frequency Divider Ratio]
741-072 Main Motor Speed Fine MAIN MOTOR PULSE -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment Tray 1 Feed Paper Heavyweight G
Adjustment Tray 1 Heavyweight G 1TRAY THICK1 Individual Support
[Frequency Divider Ratio]
741-073 Main Motor Speed Fine MAIN MOTOR PULSE -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment Tray 1 Feed Paper Extra Heavyweight G
Adjustment Tray 1 Extra 1TRAY THICK2 Individual Support
Heavyweight G [Frequency Divider Ratio]
741-074 Main Motor Speed Fine MAIN MOTOR PULSE MSI -10000 10000 -25 Read/Write Main Motor Speed Fine Adjustment MSI Feed Paper Plain Individual Support
Adjustment MSI Plain (297mm or NORMAL SHORT (Paper Length 297mm or shorter)
shorter) [Frequency Divider Ratio]
741-075 Main Motor Speed Fine MAIN MOTOR PULSE MSI -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment MSI Feed Paper Heavyweight G Individual
Adjustment MSI Heavyweight G THICK1 Support
[Frequency Divider Ratio]
741-076 Main Motor Speed Fine MAIN MOTOR PULSE MSI -10000~10000 -32 Read/Write Main Motor Speed Fine Adjustment MSI Feed Paper Extra Heavyweight G
Adjustment MSI Extra THICK2 Individual Support
741-077 Main Motor Speed Fine MAIN MOTOR PULSE 2- -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment Trays 2 to 4 & HCF Feed Paper Plain
Adjustment Trays 2 to 4 & HCF 4TRAY&HCF NORMAL Individual Support
Plain [Frequency Divider Ratio]
741-078 Main Motor Speed Fine MAIN MOTOR PULSE 2- -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment Trays 2 to 4 & HCF Feed Paper
Adjustment Trays 2 to 4 & HCF 4TRAY&HCF THICK1 Heavyweight G Individual Support
741-079 Main Motor Speed Fine MAIN MOTOR PULSE 2- -10000~10000 0 Read/Write Main Motor Speed Fine Adjustment Trays 2 to 4 & HCF Feed Paper Extra
Adjustment Trays 2 to 4 & HCF 4TRAY&HCF THICK2 Heavyweight G Individual Support
Extra Heavyweight G [Frequency Divider Ratio]
741-080 Main Motor Speed Fine MAIN MOTOR PULSE -10000~10000 -21 Read/Write Main Motor Speed Fine Adjustment Tray 1 Feed Paper Individual Support
Adjustment Tray 1 Plain (longer 1TRAY NORMAL LONG (Paper Length longer than 297mm and 482.6mm or shorter)
than 297mm and 482.6mm or [Frequency Divider Ratio]
shorter)
741-081 Main Motor Speed Fine MAIN MOTOR PULSE MSI -10000~10000 -25 Read/Write Main Motor Speed Fine Adjustment MSI Feed Paper Plain Individual Support
Adjustment MSI Plain (longer than NORMAL LONG (Paper Length longer than 297mm and 482.6mm or shorter)
297mm and 482.6mm or shorter) [Frequency Divider Ratio]
741-082 Main Motor Speed Fine Adj. MAIN MOTOR 79 PULSE 13022~30000 15828 Read/Write Main Motor Speed Fine Adjustment: process speed of 79mm/s, Plain Paper
Process Speed 79 Plain Paper NORMAL [Division ratio]

6-151
6.3.17 NVM 742_PH
Table 1 NVM 742_PH
742-001 LPH Write Position (All) Side Regi Adjust (All) -50~50 0 Read/Write Fast Scan Direction Side Regi Base Adjustment (affects all Trays/Paper Types/
Color Modes)
Adjusts by 0.106[mm/step].
742-002 LPH Write Position (MSI) Side Regi Adjust (MSI) -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (MSI)
742-003 LPH Write Position (Tray 1) Side Regi Adjust (Tray 1) -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Tray 1)
742-007 LPH Write Position (HCF) Side Regi Adjust (HCF) -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (HCF)
742-008 LPH Write Position (Trays 2 to 4, Side Regi Adjust (TM, HCF) -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Trays 2 to 4, HCF All)
HCF Batch Adjustment) Adjusts by 0.106[mm/step].
742-009 LPH Write Position (MSI/ Side Regi Adjust (MSI/Thick1/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (MSI/Heavyweight, Gloss)
Heavyweight, Gloss) BW) Adjusts by 0.106[mm/step].
742-010 LPH Write Position (MSI/Extra Side Regi Adjust (MSI/Thick2/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (MSI/Extra Heavyweight, HW Gloss)
Heavyweight, HW Gloss) BW) Adjusts by 0.106[mm/step].
742-011 LPH Write Position (MSI/Labels) Side Regi Adjust (MSI/Label/BW) -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (MSI/Labels)
742-012 LPH Write Position (MSI/ Side Regi Adjust (MSI/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (MSI/Transparency)
Transparency) Transparency/BW) Adjusts by 0.106[mm/step].
742-013 LPH Write Position (Trays 1 to 4, Side Regi Adjust (Tray1-4, HCF/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Trays 1 to 4, HCF/Heavyweight, Gloss)
HCF/Heavyweight, Gloss) Thick1) Adjusts by 0.106[mm/step].
742-014 LPH Write Position (Trays 1 to 4, Side Regi Adjust (Tray1-4, HCF/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Trays 1 to 4, HCF/Extra Heavyweight,
HCF/Extra Heavyweight, HW Thick2) HW Gloss)
Gloss) Adjusts by 0.106[mm/step].
742-015 LPH Write Position (Trays 1 to 4, Side Regi Adjust (Tray1-4, HCF/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Trays 1 to 4, HCF/Labels)
HCF/Labels) Label) Adjusts by 0.106[mm/step].
742-016 LPH Write Position (Trays 1 to 4, Side Regi Adjust (Tray1-4, HCF/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Trays 1 to 4, HCF/Transparency)
HCF/Transparency) Transparency) Adjusts by 0.106[mm/step].
742-017 LPH Write Position (Duplex All) Side Regi Adjust (Duplex/Normal/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Duplex All)
BW) Adjusts by 1[ms/step].
742-018 LPH Write Position (Duplex All/ Side Regi Adjust (Duplex-All/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Duplex All/Heavyweight, Gloss)
Heavyweight, Gloss) Thick1/BW) Adjusts by 0.106[mm/step].
742-019 LPH Write Position (Duplex Feed Side Regi Adjust (Duplex-MSI/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Duplex Feed from MSI)
from MSI) Normal/BW) Adjusts by 0.106[mm/step].
Version 1.1 2008/09 6.3.17 NVM 742_PH

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6.3.17 NVM 742_PH 6-154 Version 1.1
Table 1 NVM 742_PH

742-020 LPH Write Position (Duplex Feed Side Regi Adjust (Duplex-Tray1/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Duplex Feed from Tray 1)
from Tray 1) Normal/BW) Adjusts by 0.106[mm/step].
742-024 LPH Write Position (Duplex Feed Side Regi Adjust (Duplex-HCF/ -50~50 0 Read/Write Fast Scan Direction Side Regi Adjustment (Duplex Feed from HCF)
from HCF) Normal/BW) Adjusts by 0.106[mm/step].
742-029 Registration Operation Start Lead Regi Adjust (All) 0~160 80 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (All) (affects all Trays/Paper Types/Color Modes)
742-030 Registration Operation Start Lead Regi Adjust (MSI) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (MSI) (affects all Paper Types/Color Modes)
742-031 Registration Operation Start Lead Regi Adjust (MSI/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (MSI/175[mm/s]/Plain)
(MSI/175[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-032 Registration Operation Start Lead Regi Adjust (MSI/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (MSI/121[mm/s]/Plain)
(MSI/121[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-033 Registration Operation Start Lead Regi Adjust (MSI/Low/ 0~80 40 Read/Write Slow Scan Lead Regi base adjustment (MSI/79[mm/s]/Plain Paper)
Timing Normal) 0.1[mm/step] adjustment
(MSI/79[mm/s]/Plain Paper)
Timing Thick1) (MSI/121[mm/s]/Heavyweight)
(MSI/121[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
742-035 Registration Operation Start Lead Regi Adjust (MSI/Low/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick1) (MSI/79[mm/s]/Heavyweight)
(MSI/79[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
Timing Thick2) (MSI/79[mm/s]/Extra Heavyweight)
(MSI/79[mm/s]/Extra Adjusts by 0.1[mm/step].
Heavyweight)
742-037 Registration Operation Start Lead Regi Adjust (MSI/High/Thin) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (MSI/175[mm/s]/Lightweight)
(MSI/175[mm/s]/Lightweight) Adjusts by 0.1[mm/step].
742-038 Registration Operation Start Lead Regi Adjust (MSI/Mid/Thin) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (MSI/121[mm/s]/Lightweight)
(MSI/121[mm/s]/Lightweight) Adjusts by 0.1[mm/step].
742-039 Registration Operation Start Lead Regi Adjust (MSI/Mid/Label) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (MSI/121[mm/s]/Labels)
(MSI/121[mm/s]/Labels) Adjusts by 0.1[mm/step].
Table 1 NVM 742_PH
Timing Label) (MSI/79[mm/s]/Labels)
(MSI/79[mm/s]/Labels) Adjusts by 0.1[mm/step].
Timing Transparency) (MSI/79[mm/s]/Transparency)
(MSI/121[mm/s]/Transparency) Adjusts by 0.1[mm/step].
Timing Transparency) (MSI/79[mm/s]/Transparency)
(MSI/79[mm/s]/Transparency) Adjusts by 0.1[mm/step].
742-043 Registration Operation Start Lead Regi Adjust (Tray1) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (Tray 1) (affects all Paper Types/Color Modes)
742-044 Registration Operation Start Lead Regi Adjust (Tray1/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Tray 1/175[mm/s]/Plain)
(Tray 1/175[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-045 Registration Operation Start Lead Regi Adjust (Tray1/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Tray 1/121[mm/s]/Plain)
(Tray 1/121[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-046 Registration Operation Start Lead Regi Adjust (Tray1/Low/ 0~80 40 Read/Write Slow Scan Lead Regi base adjustment
Timing Normal) (Tray1/79[mm/s]/Plain Paper)
(Tray1/79[mm/s]/Plain Paper) 0.1[mm/step] adjustment
Timing Thick1) (Tray 1/121[mm/s]/Heavyweight)
(Tray 1/121[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
742-048 Registration Operation Start Lead Regi Adjust (Tray1/Low/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick1) (Tray 1/79[mm/s]/Heavyweight)
(Tray 1/79[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
Timing Thick2) (Tray 1/79[mm/s]/Extra Heavyweight)
(Tray 1/79[mm/s]/Extra Adjusts by 0.1[mm/step].
Heavyweight)
742-050 Registration Operation Start Lead Regi Adjust (Tray1/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thin) (Tray 1/175[mm/s]/Lightweight)
(Tray 1/175[mm/s]/Lightweight) Adjusts by 0.1[mm/step].
Timing Thin) (Tray 1/121[mm/s]/Lightweight)
(Tray 1/121[mm/s]/Lightweight) Adjusts by 0.1[mm/step].
Timing Label) (Tray 1/121[mm/s]/Labels)
(Tray 1/121[mm/s]/Labels) Adjusts by 0.1[mm/step].
Timing Label) (Tray 1/79[mm/s]/Labels)
(Tray 1/79[mm/s]/Labels) Adjusts by 0.1[mm/step].
Version 1.1 2008/09 6.3.17 NVM 742_PH

6-155
6.3.17 NVM 742_PH 6-156 Version 1.1
Table 1 NVM 742_PH

742-054 Registration Operation Start Lead Regi Adjust (Tray 1/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Transparency) (Tray 1/79[mm/s]/Transparency)
(Tray 1/121[mm/s]/Transparency) Adjusts by 0.1[mm/step].
742-055 Registration Operation Start Lead Regi Adjust (Tray 1/Low/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Transparency) (Tray 1/79[mm/s]/Transparency)
(Tray 1/79[mm/s]/Transparency) Adjusts by 0.1[mm/step].
742-056 Registration Operation Start Lead Regi Adjust (Tray2-4) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (Trays 2 to 4) (affects all Paper Types/Color Modes)
742-057 Registration Operation Start Lead Regi Adjust (Tray2-4/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Trays 2 to 4/175[mm/s]/Plain)
(Trays 2 to 4/175[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-058 Registration Operation Start Lead Regi Adjust (Tray2-4/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Trays 2 to 4/121[mm/s]/Plain)
(Trays 2 to 4/121[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-059 Registration Operation Start Lead Regi Adjust (Tray2-4&HCF/ 0~80 40 Read/Write Slow Scan Lead Regi base adjustment
Timing Low/Normal) (Tray2-4&HCF/79[mm/s]/Plain Paper)
(Tray2-4&HCF/79[mm/s]/Plain 0.1[mm/step] adjustment
Paper)
Timing Thick1) (Trays 2 to 4/121[mm/s]/Heavyweight)
(Trays 2 to 4/121[mm/s]/ Adjusts by 0.1[mm/step].
Heavyweight)
742-061 Registration Operation Start Lead Regi Adjust (Tray2-4/Low/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick1) (Trays 2 to 4/79[mm/s]/Heavyweight)
Heavyweight)
Timing Thick2) (Trays 2 to 4/79[mm/s]/Extra Heavyweight)
(Trays 2 to 4/79[mm/s]/Extra Adjusts by 0.1[mm/step].
Heavyweight)
742-063 Registration Operation Start Lead Regi Adjust (Tray2-4/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thin) (Trays 2 to 4/175[mm/s]/Lightweight)
Lightweight)
Timing Thin) (Trays 2 to 4/121[mm/s]/Lightweight)
Lightweight)
Timing Label) (Trays 2 to 4/121[mm/s]/Labels)
(Trays 2 to 4/121[mm/s]/Labels) Adjusts by 0.1[mm/step].
Timing Label) (Trays 2 to 4/79[mm/s]/Labels)
(Trays 2 to 4/79[mm/s]/Labels) Adjusts by 0.1[mm/step].
Table 1 NVM 742_PH
Timing Transparency) (Trays 2 to 4/79[mm/s]/Transparency)
Transparency)
Timing Transparency) (Trays 2 to 4/79[mm/s]/Transparency)
Transparency)
742-069 Registration Operation Start Lead Regi Adjust (Duplex) 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing (Duplex) (affects all Paper Types/Color Modes)
742-070 Registration Operation Start Lead Regi Adjust (Duplex/High/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Duplex/175[mm/s]/Plain)
(Duplex/175[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-071 Registration Operation Start Lead Regi Adjust (Duplex/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Normal) (Duplex/121[mm/s]/Plain)
(Duplex/121[mm/s]/Plain) Adjusts by 0.1[mm/step].
742-072 Registration Operation Start Lead Regi Adjust (Duplex/Low/ 0~80 40 Read/Write Slow Scan Lead Regi base adjustment
Timing Normal) (Duplex/79[mm/s]/Plain Paper)
(Duplex/79[mm/s]/Plain Paper) 0.1[mm/step] adjustment
742-073 Registration Operation Start Lead Regi Adjust (Duplex/Mid/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick1) (Duplex/121[mm/s]/Heavyweight)
(Duplex/121[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
742-074 Registration Operation Start Lead Regi Adjust (Duplex/75/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick1) (Duplex/79[mm/s]/Heavyweight)
(Duplex/79[mm/s]/Heavyweight) Adjusts by 0.1[mm/step].
742-075 Registration Operation Start Lead Regi Adjust (Duplex/75/ 0~80 40 Read/Write Slow Scan Direction Lead Regi Base Adjustment
Timing Thick2) (Duplex/79[mm/s]/Extra Heavyweight)
(Duplex/79[mm/s]/Extra Adjusts by 0.1[mm/step].
Heavyweight)
742-080 MSI Feed Control Start Timing MSI Feed Timing (MSI/Low) -100~100 0 Read/Write Adjusts the MSI Feed Start Timing (79[mm/s])
(MSI/79[mm/s]) Adjusts by 2[ms/step].
("PH reference signal" ~ Feed
Start)
742-081 MSI Feed Control Start Timing MSI Feed Timing (MSI/Mid) -100~100 0 Read/Write Adjusts the MSI Feed Start Timing (121[mm/s])
Start)
742-082 MSI Feed Control Start Timing MSI Feed Timing (MSI/High) -100~100 0 Read/Write Adjusts the MSI Feed Start Timing (175[mm/s])
Start)
Version 1.1 2008/09 6.3.17 NVM 742_PH

6-157
6.3.17 NVM 742_PH 6-158 Version 1.1
Table 1 NVM 742_PH

742-083 Tray Feed Control Start Timing Tray1 Feed Timing (Tray1/Low) -100~100 0 Read/Write Adjusts the Tray 1 Feed Start Timing (79[mm/s])
(Tray 1/79[mm/s]) Adjusts by 2[ms/step].
Start)
742-084 Tray Feed Control Start Timing Tray1 Feed Timing (Tray1/Mid) -100~100 0 Read/Write Adjusts the Tray 1 Feed Start Timing (121[mm/s])
Start)
742-085 Tray Feed Control Start Timing Tray1 Feed Timing (Tray1/High) -100~100 0 Read/Write Adjusts the Tray 1 Feed Start Timing (175[mm/s])
Start)
Start)
Start)
Start)
Start)
Start)
Start)
Start)
Start)
Table 1 NVM 742_PH
Start)
742-095 Tray Feed Control Start Timing HCF Feed Timing (HCF/Low) -100~100 0 Read/Write Adjusts the HCF Feed Start Timing (79[mm/s])
(HCF/79[mm/s]) Adjusts by 2[ms/step].
Start)
742-096 Tray Feed Control Start Timing HCF Feed Timing (HCF/Mid) -100~100 0 Read/Write Adjusts the HCF Feed Start Timing (121[mm/s])
Start)
742-097 Tray Feed Control Start Timing HCF Feed Timing (HCF/High) -100~100 0 Read/Write Adjusts the HCF Feed Start Timing (175[mm/s])
Start)
742-102 Pre Regi Start Timing (MSI/ T/A Clutch On @ Feed (MSI/Low/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the MSI Feed
79[mm/s]/other than Other Transparency) (MSI/79[mm/s]/other than Transparency)
Transparency) Adjusts by 2[ms/step].
("MSI Feed Start" ~ "IOT TA
Control Start)
742-103 Pre Regi Start Timing (MSI/ T/A Clutch On @ Feed (MSI/Low/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the MSI Feed
79[mm/s]/Transparency) Transparency) (MSI/79[mm/s]/Transparency)
("MSI Feed Start" ~ "IOT TA Adjusts by 2[ms/step].
Control Start)
742-104 Pre Regi Start Timing (MSI/ T/A Clutch On @ Feed (MSI/Mid/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the MSI Feed
121[mm/s]/other than Other Transparency) (MSI/121[mm/s]/other than Transparency)
("MSI Feed Start" ~ "IOT TA
Control Start)
742-105 Pre Regi Start Timing (MSI/ T/A Clutch On @ Feed (MSI/Mid/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the MSI Feed
121[mm/s]/Transparency) Transparency) (MSI/121[mm/s]/Transparency)
Control Start)
742-106 Pre Regi Start Timing (MSI/ T/A Clutch On @ Feed (MSI/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the MSI Feed
175[mm/s]) High) (MSI/175[mm/s])
Control Start)
742-107 Pre Regi Start Timing (Tray 1/ T/A Clutch On @ Feed (Tray1/ -100~100 0 Read/Write Adjusts the timing of when the Takeaway Control should start after the Tray 1 Feed
79[mm/s]/other than Low/Other Transparency) (Tray 1/79[mm/s]/other than Transparency)
("Tray 1 Feed Start" ~ "IOT TA
Control Start)
Version 1.1 2008/09 6.3.17 NVM 742_PH

6-159
6.3.17 NVM 742_PH 6-160 Version 1.1
Table 1 NVM 742_PH

79[mm/s]/Transparency) Low/Transparency) (Tray 1/79[mm/s]/Transparency)
("Tray 1 Feed Start" ~ "IOT TA Adjusts by 2[ms/step].
Control Start)
121[mm/s]/other than Mid/Other Transparency) (Tray 1/121[mm/s]/other than Transparency)
("Tray 1 Feed Start" ~ "IOT TA
Control Start)
121[mm/s]/Transparency) Mid/Transparency) (Tray 1/121[mm/s]/Transparency)
Control Start)
175[mm/s]) High) (Tray 1/175[mm/s])
Control Start)
742-112 Pre Regi Start Timing (Tray 2/ T/A Motor On @ Feed -100~100 0 Read/Write TM Takeaway Motor Drive Timing Adjustment (Tray 2/79[mm/s]).
79[mm/s]) (Tray2/Low) *This parameter is notifited to the TM through the communication at P-ON.
Control Start)
121[mm/s]) (Tray2/Mid) *This parameter is notifited to the TM through the communication at P-ON.
Control Start)
175[mm/s]) (Tray2/High) *This parameter is notifited to the TM through the communication at P-ON.
Control Start)
Control Start)
Control Start)
Control Start)
Control Start)
Table 1 NVM 742_PH
Control Start)
742-120 Pre Regi Start Timing (Tray 4/ T/A Motor On @ Feed 0 Read/Write TM Takeaway Motor Drive Timing Adjustment (Tray 4/175[mm/s]).
Control Start)
742-121 Pre Regi Start Timing (HCF/ T/A Motor On @ Feed -100~100 0 Read/Write TM Takeaway Motor Drive Timing Adjustment (HCF/79[mm/s]).
79[mm/s]) (HCF/Low) *This parameter is notifited to the TM through the communication at P-ON.
("HCF Feed Start" ~ "IOT TA Adjusts by 2[ms/step].
Control Start)
121[mm/s]) (HCF/Mid) *This parameter is notifited to the TM through the communication at P-ON.
Control Start)
175[mm/s]) (HCF/High) *This parameter is notifited to the TM through the communication at P-ON.
Control Start)
742-128 Regi Loop Adjustment (MSI/ T/A OFF @ Regi Snr ON (MSI/ -125~125 0 Read/Write Adjusts the timing of when the Takeaway Control should stop after the Regi Snr On
79[mm/s]/Heavyweight) Low/Thick1) (MSI/79[mm/s]/Heavyweight)
("Regi Snr ON Detection" ~ "TA Adjusts by 1[ms/step].
Control Stop")
742-129 Regi Loop Adjustment (MSI/ T/A OFF @ Regi Snr ON (MSI/ -125~125 -64 Read/Write Adjusts the timing of when the Takeaway Control should stop after the Regi Snr On
79[mm/s]/Extra Heavyweight) Low/Thick2) (MSI/79[mm/s]/Extra Heavyweight)
Control Stop")
79[mm/s]/Labels) Low/Label) (MSI/79[mm/s]/Labels)
Control Stop")
79[mm/s]/Transparency) Low/Transparency) (MSI/79[mm/s]/Transparency)
Control Stop")
79[mm/s]/Long Paper) Low/Long) (MSI/79[mm/s]/Long Paper)
Control Stop")
121[mm/s]/Plain) Mid/Norm) (MSI/121[mm/s]/Plain)
Control Stop")
Version 1.1 2008/09 6.3.17 NVM 742_PH

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6.3.17 NVM 742_PH 6-162 Version 1.1
Table 1 NVM 742_PH

121[mm/s]/Lightweight) Mid/Thin) (MSI/121[mm/s]/Lightweight)
Control Stop")
121[mm/s]/Heavyweight) Mid/Thick1) (MSI/121[mm/s]/Heavyweight)
Control Stop")
121[mm/s]/Labels) Mid/Label) (MSI/121[mm/s]/Labels)
Control Stop")
121[mm/s]/Transparency) Mid/Transparency) (MSI/121[mm/s]/Transparency)
Control Stop")
175[mm/s]/Plain) High/Norm) (MSI/175[mm/s]/Plain)
Control Stop")
175[mm/s]/Lightweight) High/Thin) (MSI/175[mm/s]/Lightweight)
Control Stop")
742-140 Regi Loop Adjustment (Tray1/ T/A OFF @ Regi Snr ON (Tray1/ -125~125 0 Read/Write Adjustment of time from Regi Snr ON to the stop of Take Away Control (Tray1/
79[mm/s]/Plain Paper) Low/Norm) 79[mm/s]/Plain Paper)
("detection of Regi Snr ON" to 1[ms/step] adjustment
"stop of TA Control")
742-141 Regi Loop Adjustment (Tray 1/ T/A OFF @ Regi Snr ON (Tray1/ -125~125 0 Read/Write Adjusts the timing of when the Takeaway Control should stop after the Regi Snr On
79[mm/s]/Heavyweight) Low/Thick1) (Tray 1/79[mm/s]/Heavyweight)
Control Stop")
79[mm/s]/Extra Heavyweight) Low/Thick2) (Tray 1/79[mm/s]/Extra Heavyweight)
Control Stop")
79[mm/s]/Labels) Low/Label) (Tray 1/79[mm/s]/Labels)
Control Stop")
79[mm/s]/Transparency) Low/Transparency) (Tray 1/79[mm/s]/Transparency)
Control Stop")
Table 1 NVM 742_PH
121[mm/s]/Plain) Mid/Norm) (Tray 1/121[mm/s]/Plain)
Control Stop")
121[mm/s]/Lightweight) Mid/Thin) (Tray 1/121[mm/s]/Lightweight)
Control Stop")
121[mm/s]/Heavyweight) Mid/Thick1) (Tray 1/121[mm/s]/Heavyweight)
Control Stop")
121[mm/s]/Labels) Mid/Label) (Tray 1/121[mm/s]/Labels)
Control Stop")
121[mm/s]/Transparency) Mid/Transparency) (Tray 1/121[mm/s]/Transparency)
Control Stop")
175[mm/s]/Plain) High/Norm) (Tray 1/175[mm/s]/Plain)
Control Stop")
175[mm/s]/Lightweight) High/Thin) (Tray 1/175[mm/s]/Lightweight)
Control Stop")
742-152 Regi Loop Adjustment (TM/ T/A OFF @ Regi Snr ON (TM/ -125~125 0 Read/Write Adjustment of time from Regi Snr ON to the stop of Take Away Control (TM/79[mm/
79[mm/s]/Plain) Low/Norm) s]/Plain)
("detection of Regi Snr ON" to 1[ms/step] adjustment
"stop of TA Control")
742-153 Regi Loop Adjustment (TM/ T/A OFF @ Regi Snr ON (TM/ -125~125 0 Read/Write Adjusts the timing of when the Takeaway Control should stop after the Regi Snr On
79[mm/s]/Heavyweight) Low/Thick1) (TM/79[mm/s]/Heavyweight)
Control Stop")
79[mm/s]/Extra Heavyweight) Low/Thick2) (TM/79[mm/s]/Extra Heavyweight)
Control Stop")
79[mm/s]/Labels) Low/Label) (TM/79[mm/s]/Labels)
Control Stop")
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6.3.17 NVM 742_PH 6-164 Version 1.1
Table 1 NVM 742_PH

79[mm/s]/Transparency) Low/Transparency) (TM/79[mm/s]/Transparency)
Control Stop")
121[mm/s]/Plain) Mid/Norm) (TM/121[mm/s]/Plain)
Control Stop")
121[mm/s]/Lightweight) Mid/Thin) (TM/121[mm/s]/Lightweight)
Control Stop")
121[mm/s]/Heavyweight) Mid/Thick1) (TM/121[mm/s]/Heavyweight)
Control Stop")
121[mm/s]/Labels) Mid/Label) (TM/121[mm/s]/Labels)
Control Stop")
121[mm/s]/Transparency) Mid/Transparency) (TM/121[mm/s]/Transparency)
Control Stop")
175[mm/s]/Plain) High/Norm) (TM/175[mm/s]/Plain)
Control Stop")
175[mm/s]/Lightweight) High/Thin) (TM/175[mm/s]/Lightweight)
Control Stop")
742-164 Regi Loop Adjustment (Dup/ Dup Stop @ Regi Snr ON (Dup/ -125~125 0 Read/Write Adjustment of time from Regi Snr ON to the stop of Dup/Exit Control (Dup/79[mm/
79[mm/s]/Plain Paper) Low/Norm) s]/Plain Paper)
("detection of Regi Snr ON" to *Exit Motor works together only in the case "297[mm]<paper feed length".
"stop of Dup/Exit Control") 1[ms/step]
742-165 Regi Loop Adjustment (Dup/ Dup Stop @ Regi Snr ON (Dup/ -125~125 0 Read/Write Adjusts the timing of when the Dup/Exit Control should stop after the Regi Snr On
79[mm/s]/Heavyweight) Low/Thick1) (Dup/79[mm/s]/Heavyweight).
("Regi Snr ON Detection" ~ "Dup/ *However, this only applies to Exit at single sheet feed.
Exit Control Stop") Adjusts by 1[ms/step].
121[mm/s]/Plain) Mid/Norm) (Dup/121[mm/s]/Plain).
Table 1 NVM 742_PH
121[mm/s]/Heavyweight) Mid/Thick1) (Dup/121[mm/s]/Heavyweight).
175[mm/s]/Plain) High/Norm) (Dup/175[mm/s]/Plain).
742-169 Regi Loop Adjustment (All/79[mm/ Regi Loop Stop @ Regi Snr ON -125~125 0 Read/Write Adjusts the timing of when the Regi Loop Control should stop after the Regi Snr On
s]/Paper Type S) (ALL/Low/Type-S) (All Tray/79[mm/s]/Plain S, Heavyweight S, Extra Heavyweight S).
Individual Support Mode *This NVM is used in the Individual Support mode.
("Regi Snr ON Detection" ~ "Regi *It affects the Loop timings for all 79 Speed Paper Type S specifications.
Loop Control Stop") *This only applies to Exit at single sheet feed.
Adjusts by 1[ms/step].
742-170 Regi Loop Adjustment (All/ Regi Loop Stop @ Regi Snr ON -125~125 0 Read/Write Adjusts the timing of when the Regi Loop Control should stop after the Regi Snr On
121[mm/s]/Paper Type S) (ALL/Mid/Type-S) (All Tray/121[mm/s]/Plain S, Heavyweight S, Extra Heavyweight S).
742-171 Regi Loop Adjustment (All/ Regi Loop Stop @ Regi Snr ON -125~125 0 Read/Write Adjusts the timing of when the Regi Loop Control should stop after the Regi Snr On
175[mm/s]/Paper Type S) (ALL/High/Type-S) (All Tray/175[mm/s]/Plain S, Heavyweight S, Extra Heavyweight S).
742-176 Pre Regi TAP Time Adjustment Pre Regi TAP Timer 0~100 0 Read/Write Adjusted time from Regi Clutch ON to the stop of TAP Control (MSI/79[mm/s]/Plain,
(MSI/79[mm/s]/Plain, Plain S, (MSI/Low/Norm,Norm-S,Thin) Plain S, Thin)
Thin) Case-by-case Mode *When ""0"" is set in this NVM, TAP Control is disabled.
("detection of Regi Clutch ON" to 1[ms/step]
"stop of TAP Control")
742-177 Pre Regi TAP Time Adjustment Pre Regi TAP Timer (MSI/Mid/ 0~ 100 0 Read/Write Adjusts the timing of when the TAP Control should stop after the Regi Clutch On
(MSI/121[mm/s]/Plain, Plain S, Norm, Norm-S, Thin) (MSI/121[mm/s]/Plain, Plain S, Lightweight).
Lightweight) *When this NVM is set as "0", TAP control will not be performed.
Individual Support Mode Adjusts by 1[ms/step].
("Regi Clutch ON Detection" ~
"TAP Control Stop")
742-178 Pre Regi TAP Time Adjustment Pre Regi TAP Timer (MSI/High/ 0~ 100 0 Read/Write Adjusts the timing of when the TAP Control should stop after the Regi Clutch On
(MSI/175[mm/s]/Plain, Plain S, Norm, Norm-S, Thin) (MSI/175[mm/s]/Plain, Plain S, Lightweight).
"TAP Control Stop")
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Table 1 NVM 742_PH

742-179 Pre Regi TAP Time Adjustment Pre Regi TAP Timer (Tray 1/Mid/ 0~100 0 Read/Write Adjusts the timing of when the TAP Control should stop after the Regi Clutch On
(Tray 1/121[mm/s]/Plain, Plain S, Norm, Norm-S, Thin) (Tray 1/121[mm/s]/Plain, Plain S, Lightweight).
"TAP Control Stop")
742-180 Pre Regi TAP Time Adjustment Pre Regi TAP Timer 0~ 100 0 Read/Write Adjusts the timing of when the TAP Control should stop after the Regi Clutch On
(Tray 1/175[mm/s]/Plain, Plain S, (Tray1/High/Norm, Norm-S, Thin) (Tray 1/175[mm/s]/Plain, Plain S, Lightweight).
"TAP Control Stop")
742-181 Pre Regi TAP Time Adjustment Pre Regi TAP Timer 0~100 0 Read/Write Adjusted time from Regi Clutch ON to the stop of TAP Control (Tray1/175[mm/s]/
(Tray1/175[mm/s]/Plain, Plain S, (Tray1/High/Norm,Norm-S,Thin) Plain, Plain S, Thin)
Thin) Case-by-case Mode *When ""0"" is set in this NVM, TAP Control is disabled.
("detection of Regi Clutch ON" to 1[ms/step]
"stop of TAP Control")
742-182 Regi Assist Timing Adjustment Regi Assist(MSI/Low/Norm) -127~127 92 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Plain)
(MSI/79[mm/s]/Plain) 1[ms/step] adjustment
742-183 Regi Assist Timing Adjustment Regi Assist(MSI/Low/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Heavyweight)
(MSI/79[mm/s]/Heavyweight) Adjusts by 1[ms/step].
742-184 Regi Assist Timing Adjustment Regi Assist(MSI/Low/Thick2) -127~127 0 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Extra Heavyweight)
(MSI/79[mm/s]/Extra Adjusts by 1[ms/step].
Heavyweight)
742-185 Regi Assist Timing Adjustment Regi Assist(MSI/Low/Label) -127~127 20 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Labels)
(MSI/79[mm/s]/Labels) Adjusts by 1[ms/step].
742-186 Regi Assist Timing Adjustment Regi Assist(MSI/Low/ -127~127 0 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Transparency)
(MSI/79[mm/s]/Transparency) Transparency) Adjusts by 1[ms/step].
742-187 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Norm/Short) -127~127 60 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Plain/Feed Length < (incl.)
(MSI/121[mm/s]/Plain/Feed 297[mm])
Length < (incl.) 297[mm]) Adjusts by 1[ms/step].
742-188 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Thin/Short) -127~127 60 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Lightweight/Feed Length < (incl.)
(MSI/121[mm/s]/Lightweight/Feed 297[mm])
742-189 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Heavyweight)
(MSI/121[mm/s]/Heavyweight) Adjusts by 1[ms/step].
742-190 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Label) -127~127 13 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Labels)
(MSI/121[mm/s]/Labels) Adjusts by 1[ms/step].
742-191 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/ -127~127 0 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Transparency)
(MSI/121[mm/s]/Transparency) Transparency) Adjusts by 1[ms/step].
742-192 Regi Assist Timing Adjustment Regi Assist(MSI/High/Norm/ -127~127 42 Read/Write Regi Assist Timing Adjustment (MSI/175[mm/s]/Plain/Feed Length < (incl.)
(MSI/175[mm/s]/Plain/Feed Short) 297[mm])
Table 1 NVM 742_PH
742-193 Regi Assist Timing Adjustment Regi Assist(MSI/High/Thin/Short) -127~127 42 Read/Write Regi Assist Timing Adjustment (MSI/175[mm/s]/Lightweight/Feed Length < (incl.)
(MSI/175[mm/s]/Lightweight/Feed 297[mm])
742-194 Regi Assist Timing Adjustment Regi Assist(MSI/Low/Norm/Long) -127~127 92 Read/Write Regi Assist Timing Adjustment (MSI/79[mm/s]/Plain/297[mm]<feed
(MSI/79[mm/s]/Plain/ length<=482.6[mm])
297[mm]<feed 1[ms/step] adjustment
length<=482.6[mm])
742-195 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Norm/Long) -127~ 127 60 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Plain/297[mm] < Feed Length <
(MSI/121[mm/s]/Plain/297[mm] < (incl.) 482.6[mm])
Feed Length < (incl.) 482.6[mm]) Adjusts by 1[ms/step].
742-196 Regi Assist Timing Adjustment Regi Assist(MSI/Mid/Thin/Long) -127~ 127 60 Read/Write Regi Assist Timing Adjustment (MSI/121[mm/s]/Lightweight/297[mm] < Feed
(MSI/121[mm/s]/Lightweight/ Length < (incl.) 482.6[mm])
297[mm] < Feed Length < (incl.) Adjusts by 1[ms/step].
482.6[mm])
742-197 Regi Assist Timing Adjustment Regi Assist(MSI/High/Norm/Long) -127~ 127 42 Read/Write Regi Assist Timing Adjustment (MSI/175[mm/s]/Plain/297[mm] < Feed Length <
(MSI/175[mm/s]/Plain/297[mm] < (incl.) 482.6[mm])
Feed Length < (incl.) 482.6[mm]) Adjusts by 1[ms/step].
742-198 Regi Assist Timing Adjustment Regi Assist(MSI/High/Thin/Long) -127~ 127 42 Read/Write Regi Assist Timing Adjustment (MSI/175[mm/s]/Lightweight/297[mm] < Feed
(MSI/175[mm/s]/Lightweight/ Length < (incl.) 482.6[mm])
482.6[mm])
742-199 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/Norm) -127~127 76 Read/Write Regi Assist Timing Adjustment (Tray1/79[mm/s]/Plain)
(Tray1/79[mm/s]/Plain) 1[ms/step] adjustment
742-200 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/79[mm/s]/Heavyweight)
(Tray 1/79[mm/s]/Heavyweight) Adjusts by 1[ms/step].
742-201 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/Thick2) -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/79[mm/s]/Extra Heavyweight)
(Tray 1/79[mm/s]/Extra Adjusts by 1[ms/step].
Heavyweight)
742-202 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/Label) -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/79[mm/s]/Labels)
(Tray 1/79[mm/s]/Labels) Adjusts by 1[ms/step].
742-203 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/ -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/79[mm/s]/Transparency)
(Tray 1/79[mm/s]/Transparency) Transparency) Adjusts by 1[ms/step].
742-204 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Norm/ -127~127 50 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Plain/Feed Length < (incl.)
(Tray 1/121[mm/s]/Plain/Feed Short) 297[mm])
742-205 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Thin) -127~127 50 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Lightweight/Feed Length < (incl.)
(Tray 1/121[mm/s]/Lightweight/ 297[mm])
Feed Length < (incl.) 297[mm]) Adjusts by 1[ms/step].
742-206 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Heavyweight)
(Tray 1/121[mm/s]/Heavyweight) Adjusts by 1[ms/step].
742-207 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Label) -127~127 60 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Labels)
(Tray 1/121[mm/s]/Labels) Adjusts by 1[ms/step].
742-208 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/ -127~127 0 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Transparency)
(Tray 1/121[mm/s]/Transparency) Transparency) Adjusts by 1[ms/step].
Version 1.1 2008/09 6.3.17 NVM 742_PH

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6.3.17 NVM 742_PH 6-168 Version 1.1
Table 1 NVM 742_PH

742-209 Regi Assist Timing Adjustment Regi Assist(Tray1/High/Norm/ -127~127 35 Read/Write Regi Assist Timing Adjustment (Tray 1/175[mm/s]/Plain/Feed Length < (incl.)
(Tray 1/175[mm/s]/Plain/Feed Short) 297[mm])
742-210 Regi Assist Timing Adjustment Regi Assist(Tray1/High/Thin/ -127~127 35 Read/Write Regi Assist Timing Adjustment (Tray 1/175[mm/s]/Lightweight/Feed Length < (incl.)
(Tray 1/175[mm/s]/Lightweight/ Short) 297[mm])
Feed Length < (incl.) 297[mm]) Adjusts by 1[ms/step].
742-211 Regi Assist Timing Adjustment Regi Assist(Tray1/Low/Norm/ -127~127 76 Read/Write Regi Assist Timing Adjustment (Tray1/79[mm/s]/Plain/297[mm]<feed
(Tray1/79[mm/s]/Plain/ Long) length<=482.6[mm])
297[mm]<feed 1[ms/step] adjustment
length<=482.6[mm])
742-212 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Norm/ -127~ 127 50 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Plain/297[mm] < Feed Length <
(Tray 1/121[mm/s]/Plain/297[mm] Long) (incl.) 482.6[mm])
< Feed Length < (incl.) Adjusts by 1[ms/step].
482.6[mm])
742-213 Regi Assist Timing Adjustment Regi Assist(Tray1/Mid/Thin/Long) -127~ 127 50 Read/Write Regi Assist Timing Adjustment (Tray 1/121[mm/s]/Lightweight/297[mm] < Feed
(Tray 1/121[mm/s]/Lightweight/ Length < (incl.) 482.6[mm])
482.6[mm])
742-214 Regi Assist Timing Adjustment Regi Assist(Tray1/High/Norm/ -127~ 127 35 Read/Write Regi Assist Timing Adjustment (Tray 1/175[mm/s]/Plain/297[mm] < Feed Length <
(Tray 1/175[mm/s]/Plain/297[mm] Long) (incl.) 482.6[mm])
< Feed Length < (incl.) Adjusts by 1[ms/step].
482.6[mm])
742-215 Regi Assist Timing Adjustment Regi Assist(Tray1/High/Thin/ -127~ 127 35 Read/Write Regi Assist Timing Adjustment (Tray 1/175[mm/s]/Lightweight/297[mm] < Feed
(Tray 1/175[mm/s]/Lightweight/ Long) Length < (incl.) 482.6[mm])
482.6[mm])
742-216 Regi Assist Timing Adjustment Regi Assist(TM/Low/Norm) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/79[mm/s]/Plain)
(TM/79[mm/s]/Plain) *Tray2~4, HCF
1[ms/step] adjustment
742-217 Regi Assist Timing Adjustment Regi Assist(TM/Low/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/79[mm/s]/Heavyweight).
(TM/79[mm/s]/Heavyweight). *Trays 2 to 4, HCF
742-218 Regi Assist Timing Adjustment Regi Assist(TM/Low/Thick2) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/79[mm/s]/Extra Heavyweight).
(TM/79[mm/s]/Extra *Trays 2 to 4, HCF
Heavyweight). Adjusts by 1[ms/step].
742-219 Regi Assist Timing Adjustment Regi Assist(TM/Low/Label) -127~127 20 Read/Write Regi Assist Timing Adjustment (TM/79[mm/s]/Labels).
(TM/79[mm/s]/Labels). *Trays 2 to 4, HCF
742-220 Regi Assist Timing Adjustment Regi Assist(TM/Low/ -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/79[mm/s]/Transparency).
(TM/79[mm/s]/Transparency). Transparency) *Trays 2 to 4, HCF
742-221 Regi Assist Timing Adjustment Regi Assist(TM/Mid/Norm) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/121[mm/s]/Plain).
(TM/121[mm/s]/Plain). *Trays 2 to 4, HCF
Table 1 NVM 742_PH
742-222 Regi Assist Timing Adjustment Regi Assist(TM/Mid/Thin) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/121[mm/s]/Lightweight).
(TM/121[mm/s]/Lightweight). *Trays 2 to 4, HCF
742-223 Regi Assist Timing Adjustment Regi Assist(TM/Mid/Thick1) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/121[mm/s]/Heavyweight).
(TM/121[mm/s]/Heavyweight). *Trays 2 to 4, HCF
742-224 Regi Assist Timing Adjustment Regi Assist(TM/Mid/Label) 13 Read/Write Regi Assist Timing Adjustment (TM/121[mm/s]/Labels).
(TM/121[mm/s]/Labels). *Trays 2 to 4, HCF
742-225 Regi Assist Timing Adjustment Regi Assist(TM/Mid/ -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/121[mm/s]/Transparency).
(TM/121[mm/s]/Transparency). Transparency) *Trays 2 to 4, HCF
742-226 Regi Assist Timing Adjustment Regi Assist(TM/High/Norm) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/175[mm/s]/Plain).
(TM/175[mm/s]/Plain). *Trays 2 to 4, HCF
742-227 Regi Assist Timing Adjustment Regi Assist(TM/High/Thin) -127~127 0 Read/Write Regi Assist Timing Adjustment (TM/175[mm/s]/Lightweight).
(TM/175[mm/s]/Lightweight). *Trays 2 to 4, HCF
742-228 Regi Assist Timing Adjustment Regi Assist(Dup/Low/Norm) -127~127 0 Read/Write Dup Motor Regi Assist Timing Adjustment (Dup/79[mm/s]/Plain)
(Dup/79[mm/s]/Plain) *ExitMotor works together only in the case "297[mm]<paper feed length".
742-229 Regi Assist Timing Adjustment Regi Assist(Dup/Low/Thick1) -127~127 54 Read/Write Dup Motor Regi Assist Timing Adjustment (Dup/79[mm/s]/Plain).
(Dup/79[mm/s]/Heavyweight) *Exit will also engage at single sheet feed.
742-230 Regi Assist Timing Adjustment Regi Assist(Dup/Mid/Norm) -127~127 23 Read/Write Dup Motor Regi Assist Timing Adjustment (Dup/121[mm/s]/Plain).
(Dup/121[mm/s]/Plain) *Exit will also engage at single sheet feed.
742-231 Regi Assist Timing Adjustment Regi Assist(Dup/Mid/Thick1) -127~127 23 Read/Write Dup Motor Regi Assist Timing Adjustment (Dup/121[mm/s]/Heavyweight).
(Dup/121[mm/s]/Heavyweight) *Exit will also engage at single sheet feed.
742-232 Regi Assist Timing Adjustment Regi Assist(Dup/High/Norm) -127~127 -10 Read/Write Dup Motor Regi Assist Timing Adjustment (Dup/175[mm/s]/Plain).
(Dup/175[mm/s]/Plain) *Exit will also engage at single sheet feed.
742-233 Regi Assist Timing Adjustment Regi Assist(All/Low/Type-S/ -127~127 0 Read/Write Regi Assist Timing Adjustment (All/79[mm/s]/Plain S/Heavyweight S/Extra
(All/79[mm/s]/Paper Type S/Feed Short) Heavyweight S/Feed Length < (incl.) 297[mm]).
Length < (incl.) 297[mm]) *This is used in the Individual Support mode.
Individual Support Mode *It affects the Assist timings for all 79 Speed Paper Type S specifications.
742-234 Regi Assist Timing Adjustment Regi Assist(All/Mid/Type-S/Short) -127~127 0 Read/Write Regi Assist Timing Adjustment (All/121[mm/s]/Plain S/Heavyweight S/Extra
(All/121[mm/s]/Paper Type S/ Heavyweight S/Feed Length < (incl.) 297[mm]).
Feed Length < (incl.) 297[mm]) *This is used in the Individual Support mode.
Version 1.1 2008/09 6.3.17 NVM 742_PH

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6.3.17 NVM 742_PH 6-170 Version 1.1
Table 1 NVM 742_PH

742-235 Regi Assist Timing Adjustment Regi Assist(All/High/Type-S/ -127~127 0 Read/Write Regi Assist Timing Adjustment (All/175[mm/s]/Plain S/Heavyweight S/Extra
(All/175[mm/s]/Paper Type S/ Short) Heavyweight S/Feed Length < (incl.) 297[mm]).
Feed Length < (incl.) 297[mm]) *This is used in the Individual Support mode.
742-236 Regi Assist Timing Adjustment Regi Assist(All/Low/Type-S/Long) -127~ 127 0 Read/Write Regi Assist Timing Adjustment (All/79[mm/s]/Plain S, Heavyweight S, Extra
(All/79[mm/s]/Paper Type S/ Heavyweight S/297[mm] < Feed Length < (incl.) 482.6[mm]).
297[mm] < Feed Length < (incl.) *This is used in the Individual Support mode.
482.6[mm]) *It affects the Assist timings for all 79 Speed Paper Type S specifications.
742-237 Regi Assist Timing Adjustment Regi Assist(All/Mid/Type-S/Long) -127~ 127 0 Read/Write Regi Assist Timing Adjustment (All/121[mm/s]/Plain S, Heavyweight S, Extra
(All/121[mm/s]/Paper Type S/ Heavyweight S/297[mm] < Feed Length < (incl.) 482.6[mm]).
742-238 Regi Assist Timing Adjustment Regi Assist(All/High/Type-S/ -127 ~127 0 Read/Write Regi Assist Timing Adjustment (All/175[mm/s]/Plain S, Heavyweight S, Extra
(All/175[mm/s]/Paper Type S/ Long) Heavyweight S/297[mm] < Feed Length < (incl.) 482.6[mm]).
742-243 Regi Assist Stop Timing (79mm/s) T/A Clutch Off @ Regi Snr Off 0~150 50 Read/Write Regi Assist Stop Timing Adjustment (79mm/s).
(Regi Snr Off) (Low) Adjusts by 1[ms/step].
742-244 Regi Assist Stop Timing (121mm/ T/A Clutch Off @ Regi Snr Off 0~150 50 Read/Write Regi Assist Stop Timing Adjustment (121mm/s).
s) (Mid) Adjusts by 1[ms/step].
(Regi Snr Off)
742-245 Regi Assist Stop Timing (175mm/ T/A Clutch Off @ Regi Snr Off 0~150 50 Read/Write Regi Assist Stop Timing Adjustment (175mm/s).
s) (High) Adjusts by 1[ms/step].
(Regi Snr Off)
742-246 Regi Feed Stop Timing (79mm/s) Regi Clutch Off @ Regi Snr Off ( 0~200 132 Read/Write Regi Clutch Stop Timing Adjustment (79mm/s).
(Regi Snr Off) Low ) Adjusts by 1[ms/step].
742-247 Regi Feed Stop Timing (121mm/ Regi Clutch Off @ Regi Snr Off ( 0~200 86 Read/Write Regi Clutch Stop Timing Adjustment (121mm/s).
s) Mid ) Adjusts by 1[ms/step].
(Regi Snr Off)
742-248 Regi Feed Stop Timing (175mm/ Regi Clutch Off @ Regi Snr Off ( 0~200 59 Read/Write Regi Clutch Stop Timing Adjustment (175mm/s).
s) High ) Adjusts by 1[ms/step].
(Regi Snr Off)
742-253 Transparency Sensor PWM Initial OHP Sensor Adjust Initial Output 0~1000 1000 Read/Write The initial value when performing the assistance operation to control the dispersion
Settings Value (at Power ON) @ Power On of the Transparency Sensor (used only at power ON).
Adjusts by 0.1[%/step].
742-254 Transparency Sensor Correction OHP Sensor Adjust Initial Output 0~1000 1000 Read/Write The initial value when performing the assistance operation to control the dispersion
Operation Reference Value @ Print Mode of the Transparency Sensor.
742-255 Transparency Sensor Target OHP Sensor Level Target Value 60~330 155 Read/Write Adjusts the threshold value for adjusting the Transparency PWM output value at
Value the Transparency adjustment operation.
Table 1 NVM 742_PH
742-256 Sampling Frequency (at OHP Sensor Sampling Count @ 0~5 2 Read/Write Adjusts the sampling frequency for the Transparency Sensor value at the
Transparency Correction Sensor Setup Transparency adjustment operation.
Operation) Adjusts by 2[times/step].
742-257 Sampling Count (at Paper Type OHP Sensor Sampling Count @ 1~20 10 Read/Write Adjusts the sampling frequency for the Transparency Sensor value at the Paper
Detection) Type Detect Type detection.
Adjusts by 1[times/step].
742-258 Sampling Delay Time (at OHP Sensor Sampling Delay @ 1~10 3 Read/Write Adjusts the delay time from when the PWM is output until the sampling of
Transparency Correction Sensor Setup Transparency Sensor value is performed at the Transparency adjustment
Operation) operation.
742-259 Transparency Sensor PWM Step OHP Sensor PWM Step 1~30 1 Read/Write Adjusts the range of reduction for Transparency Sensor PWM output.
Increment Width Parameter Adjusts by 0.1[%/step].
742-260 Paper Type Detection Start Paper Type Detect Timing 0~255 190 Read/Write The timing from Regi Clutch ON until the paper type detection starts (79 Speed)
Timing (79mm/s) (79mm/s) Adjusts by 1[ms/step].
742-263 Paper Type Determination Transparency Detect Threshold 0~1023 620 Read/Write Adjusts the threshold value used for determining Transparencies at paper type
Threshold Value detection.
742-264 Transparency Sensor Fail OHP Sensor Fail Threshold 0~200 125 Read/Write Adjusts the value that determines a Transparency Sensor Fail from the
Determination Value Transparency PWM output value at the Transparency adjustment operation.
742-266 Transparency Sensor Reference OHP Sensor PWM Adjust Value 1~250 20 Read/Write Adjusts the reference value for the Transparency adjustment operation.
Adjustment Width Adjusts by 0.1[%/step].
742-267 Feed Direction Size Detection Paper Length Calcurate -20~20 0 Read/Write Adjusts the parameter for Feed Direction Size Detection Calculation Formula.
Coefficient T1 Parameter Adjusts by 2[ms/step].
742-272 Condensation Countermeasure Non Condensing Action Start 1~250 1 Read/Write #2 Exit Drive Motor Rotation Start Timing.
Operation Start Timing Timing Adjusts how many sheets of paper, which is subject to the condensation
countermeasure operation, should be allowed to be continuously output before
starting the control.
Adjusts by 1[sheet/step].
742-273 Condensation Countermeasure Non Condensing Action Stop 0~50 14 Read/Write The timing from when the Exit Sensor 1 turned OFF until the Exit 2 Motor stops (79
Operation Stop Timing (79mm/s) Timing (79) speed).
742-274 Condensation Countermeasure Non Condensing Action Stop 0~50 14 Read/Write The timing from when the Exit Sensor 1 turned OFF until the Exit 2 Motor stops
Operation Stop Timing (121mm/s) Timing (121) (121 speed).
742-275 Condensation Countermeasure Non Condensing Action Stop 0~50 14 Read/Write The timing from when the Exit Sensor 1 turned OFF until the Exit 2 Motor stops
Operation Stop Timing (175mm/s) Timing (175) (175 speed).
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Table 1 NVM 742_PH

742-276 Exit Motor Paper Invert Operation Invert Stop @ Invert Wait(Low) 0~1000 509 Read/Write Adjusts the timing of when the Exit Motor forward rotation should stop for the
Forward Rotation Stop Timing purpose of paper inversion after the paper transport Exit Sensor 1 Off (79mm/s).
(79mm/s) Adjusts by 1[ms/step].
742-277 Exit Motor Invert Operation Invert Stop @ Invert Wait(Low/ 0~1000 509 Read/Write Adjsuts time from Exit Sensor1 OFF to the stop of Exit Motor forward rotation for
Forward Rotation Stop Timing Thick1) inverting paper (79mm/s/Thick 1)
(79mm/s/Thick 1) 1[ms/step] adjustment
742-278 Exit Motor Paper Invert Operation Invert Stop @ Invert Wait(Mid/ 0~1000 305 Read/Write Adjusts the timing of when the Exit Motor forward rotation should stop for the
Forward Rotation Stop Timing Normal) purpose of paper inversion after the paper transport Exit Sensor 1 Off (121mm/s /
(121mm/s / Plain) Plain).
742-279 Exit Motor Paper Invert Operation Invert Stop @ Invert Wait(Mid/ 0~1000 305 Read/Write Adjusts the timing of when the Exit Motor forward rotation should stop for the
Forward Rotation Stop Timing Thick1) purpose of paper inversion after the paper transport Exit Sensor 1 Off (121mm/s /
(121mm/s / Heavyweight) Plain).
742-280 Exit Motor Paper Invert Operation Invert Stop @Invert Wait(High) 0~1000 157 Read/Write Adjusts the timing of when the Exit Motor forward rotation should stop for the
Forward Rotation Stop Timing purpose of paper inversion after the paper transport Exit Sensor 1 Off (175mm/s).
(175mm/s) Adjusts by 1[ms/step].
742-286 Duplex Transport Operation Stop Duplex Motor Start Timing @ 0~100 50 Read/Write Duplex Motor ON Timing at invert intake.
Timing (79[mm/s]) Regi Sensor Off(Low) (When the Regi Sensor is OFF at the start of the inversion)
(When Regi Snr is OFF) Adjusts by 10[ms/step].
742-287 Duplex Transport Operation Stop Dup Mot Start Tmg @ Regi 0~100 26 Read/Write Duplex Motor ON Timing at invert intake.
Timing (121[mm/s]/Heavyweight) Sensor Off(Mid/Thick1) (When the Regi Sensor is OFF at the start of the inversion/Heavyweight)
Timing (121[mm/s]/Plain) Sensor Off(Mid/Normal) (When the Regi Sensor is OFF at the start of the inversion/Plain)
Timing (121[mm/s]/Heavyweight) Sensor On(Mid/Thick1) (When the Regi Sensor is ON at the start of the inversion/Heavyweight)
(When Regi Snr is ON) Adjusts by 10[ms/step].
Timing (175[mm/s]) Regi Sensor Off(High) (When the Regi Sensor is OFF at the start of the inversion)
Timing (121[mm/s]/Plain) Sensor On(Mid/Normal) (When the Regi Sensor is ON at the start of the inversion/Plain)
742-292 Duplex Transport Ope. Start Dup Mot Start Tmg @ Regi 0~100 85 Read/Write Duplex Motor ON Timing for inverting and pulling in paper
Timing (79[mm/s]/Thick 1)[ Sensor On(Low/Thick1) (RegiSensor ON at the start of Invert/Thick 1)
(Regi Snr ON) 10[ms/step] adjustment
Timing (121[mm/s]/Plain) Sensor On(Mid/Normal) (RegiSensor ON at the start of Invert/Plain)
Timing (121[mm/s]/Thick 1) Sensor On(Mid/Thick1) (RegiSensor ON at the start of Invert/Thick 1)
Table 1 NVM 742_PH
Timing (175[mm/s]) Regi Sensor On(High) (When the Regi Sensor is ON at the start of the inversion)
742-296 Duplex Transport Operation Duplex Wait Timing (Low/Short/ -125~125 0 Read/Write Duplex Motor OFF Timing during the pause at the Wait Station (2-sheet feed/
Pause Timing Exit1) 79[mm/s])
(2-sheet feed/79[mm/s]) Adjusts by 1[ms/step].
742-297 Duplex Transport Ope. Pause Duplex Wait Timing (Low/Thick1) -125~125 0 Read/Write DuplexMotor OFF Timing for stopping paper at Wait Station (79[mm/s]/Thick 1)
Timing *ExitMotor works together only in the case ""297[mm]<paper feed length"".
(79[mm/s]/Thick 1) 1[ms/step] adjustment
742-298 Duplex Transport Operation Duplex Wait Timing (Mid/Short/ -125~125 0 Read/Write Duplex Motor OFF Timing during the pause at the Wait Station (2-sheet feed/
Pause Timing Exit1/Normal) 121[mm/s]/Plain)
(2-sheet feed/121[mm/s]/Plain) Adjusts by 1[ms/step].
742-299 Duplex Transport Operation Duplex Wait Timing (Mid/Short/ -125~125 0 Read/Write Duplex Motor OFF Timing during the pause at the Wait Station (2-sheet feed/
Pause Timing Exit1/Thick1) 121[mm/s]/Heavyweight)
(2-sheet feed/121[mm/s]/ Adjusts by 1[ms/step].
Heavyweight)
742-300 Duplex Transport Operation Duplex Wait Timing (High/Short/ -125~125 0 Read/Write Duplex Motor OFF Timing during the pause at the Wait Station (2-sheet feed/
Pause Timing Exit1) 175[mm/s])
(2-sheet feed/175[mm/s]) Adjusts by 1[ms/step].
742-301 Duplex Feed Start Timing Duplex Feed Start Timing -125~125 0 Read/Write Duplex Motor ON Timing after the Wait Station pause (2-sheet feed/79[mm/s])
(2-sheet feed/79[mm/s]) (Low/Short/Exit1) Adjusts by 1[ms/step].
742-302 DuplexFeed Start Timing Duplex Feed Start Timing -125~125 0 Read/Write DuplexMotor ON Timing after the motor stopped to make paper stay at Wait Station
(79[mm/s]/Thick 1) (Low/Thick1) (79[mm/s]/Thick 1)
*ExitMotor works together only in the case ""297[mm]<paper feed length"".
742-303 Duplex Feed Start Timing Dup Feed Start Timing -125~125 0 Read/Write Duplex Motor ON Timing after the Wait Station pause (2-sheet feed/121[mm/s]/
(2-sheet feed/121[mm/s]/Plain) (Mid/Short/Exit1/Normal) Plain)
742-304 Duplex Feed Start Timing Dup Feed Start Timing -125~125 0 Read/Write Duplex Motor ON Timing after the Wait Station pause (2-sheet feed/121[mm/s]/
(2-sheet feed/121[mm/s]/ (Mid/Short/Exit1/Thick1) Heavyweight)
Heavyweight) Adjusts by 1[ms/step].
742-305 Duplex Feed Start Timing Duplex Feed Start Timing -125~125 0 Read/Write Duplex Motor ON Timing after the Wait Station pause (2-sheet feed/175[mm/s])
(2-sheet feed/175[mm/s]) (High/Short/Exit1) Adjusts by 1[ms/step].
742-310 Exit 1 OCT Operation Limitation Offset Enable Switch (Exit1) 0~1 0 Read/Write BAM support
0: Can operate
1: Cannot operate
742-311 Exit 1 OCT Initialize Operation OCT Initialize Timing (Exit1) 0~60 30 Read/Write Exit 1 OCT Initialize Operation Start Timing Adjustment.
Start Timing (From Regi Start to #1 Offset Motor Homing On)
742-312 Exit 1 Offset Operation Start Offset Start Timing (Exit1/Low/ 0~100 66 Read/Write Exit 1 Offset Operation Start Timing Adjustment (79 speed/L < (incl.) 297).
Timing (79 speed/L < (incl.) 297). Short) (From Exit Snr 1 Off to Offset Motor On)
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Table 1 NVM 742_PH

742-313 Exit 1 Offset Operation Start Offset Start Timing (Exit1/Low/ 0~100 64 Read/Write Exit 1 Offset Operation Start Timing Adjustment (79 speed/L > 297).
Timing (79 speed/L > 297). Long) (From Exit Snr 1 Off to Offset Motor On)
742-314 Exit 1 Offset Operation Start Offset Start Timing (Exit1/Mid/ 0~100 37 Read/Write Exit 1 Offset Operation Start Timing Adjustment (121 speed/L < (incl.) 297).
742-315 Exit 1 Offset Operation Start Offset Start Timing (Exit1/Mid/ 0~100 32 Read/Write Exit 1 Offset Operation Start Timing Adjustment (121 speed/L > 297).
742-316 Exit 1 Offset Operation Start Offset Start Timing (Exit1/High/ 0~100 22 Read/Write Exit 1 Offset Operation Start Timing Adjustment (175 speed/L < (incl.) 297).
742-317 Exit 1 Offset Operation Start Offset Start Timing (Exit1/High/ 0~100 16 Read/Write Exit 1 Offset Operation Start Timing Adjustment (175 speed/L > 297).
742-318 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/Low/ 0~100 53 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (79 speed/L < (incl.)
Timing (79 speed/L < (incl.) 297) Short) 297).
(From Exit Snr 1 On to Offset Motor On)
742-319 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/Low/ 0~100 53 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (79 speed/L > 297).
Timing (79 speed/L > 297) Long) (From Exit Snr 1 On to Offset Motor On)
742-320 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/Mid/ 0~100 29 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (121 speed/L < (incl.)
742-321 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/Mid/ 0~100 29 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (121 speed/L > 297).
742-322 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/High/ 0~100 16 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (175 speed/L < (incl.)
742-323 Exit 1 Recovery Operation Start Offset Return Timing (Exit1/High/ 0~100 16 Read/Write Exit 1 Offset Recovery Operation Start Timing Adjustment (175 speed/L > 297).
742-324 Exit 2 OCT Operation Limitation Offset Enable Switch (Exit2) 0~1 0 Read/Write BAM support
0: Can operate
1: Cannot operate
742-325 Exit 2 OCT Initialize Operation OCT Initialize Timing (Exit2) 0~60 30 Read/Write Exit 2 OCT Initialize Operation Start Timing Adjustment.
Start Timing (From Regi Start to #2 Offset Motor Homing On)
742-326 Exit 2 Offset Operation Start Offset Start Timing (Exit2/Low/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (79 speed/L < (incl.) 297).
Table 1 NVM 742_PH
742-327 Exit 2 Offset Operation Start Offset Start Timing (Exit2/Low/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (79 speed/L > 297).
742-328 Exit 2 Offset Operation Start Offset Start Timing (Exit2/Mid/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (121 speed/L < (incl.) 297).
742-329 Exit 2 Offset Operation Start Offset Start Timing (Exit2/Mid/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (121 speed/L > 297).
742-330 Exit 2 Offset Operation Start Offset Start Timing (Exit2/High/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (175 speed/L < (incl.) 297).
742-331 Exit 2 Offset Operation Start Offset Start Timing (Exit2/High/ 0~100 0 Read/Write Exit 2 Offset Operation Start Timing Adjustment (175 speed/L > 297).
742-332 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/Low/ 0~100 45 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (79 speed/L < (incl.)
742-333 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/Low/ 0~100 45 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (79 speed/L > 297).
742-334 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/Mid/ 0~100 24 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (121 speed/L < (incl.)
742-335 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/Mid/ 0~100 24 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (121 speed/L > 297).
742-336 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/High/ 0~100 12 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (175 speed/L < (incl.)
742-337 Exit 2 Recovery Operation Start Offset Return Timing (Exit2/High/ 0~100 12 Read/Write Exit 2 Offset Recovery Operation Start Timing Adjustment (175 speed/L > 297).
742-338 Decurler Operation Control (Plain Decurler Enable Switch 0~1 0 Read/Write Switch that switches ON/OFF Decurler Control in Plain 1/2 and Simplex mode.
1, 2/Simplex) (Normal1,2/Simplex) 0:Decurler Control OFF
1:Decurler Control ON
742-339 Decurler Operation Control (Plain Decurler Enable Switch 0~1 0 Read/Write Switch that switches ON/OFF Decurler Control in Plain 1/2 and Duplex mode
1, 2/Duplex) (Normal1,2/Duplex) 0:Decurler Control OFF
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Table 1 NVM 742_PH

742-340 Decurler Operation Control (Thick Decurler Enable Switch (Thick1,2/ 0~1 0 Read/Write Switch that switches ON/OFF Decurler Control in Thick 1/2 or Coated and Simplex
1, 2/Coated/Simplex) Coat/Simplex) mode
0:Decurler Control OFF
742-341 Decurler Operation Control (Thick Decurler Enable Switch (Thick1,2/ 0~1 0 Read/Write Switch that switches ON/OFF Decurler Control in Thick 1/2 or Coated and Duplex
1, 2/Coated/Duplex) Coat/Duplex) mode
0:Decurler Control OFF
742-405 MSI Side Guide Minimum Position MSI Side Guide: Minimum Value 905~1023 966 Read/Write Min Data Storage at Size Sensor Correction
742-406 MSI Side Guide Maximum MSI Side Guide: Maximum Value 51~121 86 Read/Write Max Data Storage at Size Sensor Correction
Position
742-460 Noise Countermeasure Control Exit Gate Solenoid OFF Timer 0~ 100 40 Read/Write Adjusts the OFF duration at the Exit Gate Solenoid OFF for Noise Countermeasure
ExitGateSol OFF Operation.
742-461 Noise Countermeasure Control Exit Gate Solenoid ON Timer 0~ 100 10 Read/Write Adjusts the ON duration at the Exit Gate Solenoid OFF for Noise Countermeasure
ExitGateSol ON Operation.
742-462 Noise Countermeasure Control FaceUp Gate Solenoid OFF 0~ 100 68 Read/Write Adjusts the OFF duration at the Face Up Gate Solenoid OFF for Noise
FaceUpGateSol OFF Timer Countermeasure Operation.
742-463 Noise Countermeasure Control FaceUp Gate Solenoid ON Timer 0~ 100 8 Read/Write Adjusts the ON duration at the Face Up Gate Solenoid OFF for Noise
FaceUpGateSol ON Countermeasure Operation.
742-464 Noise Countermeasure Control Exit Gate Solenoid ON Timer 0~50 20 Read/Write Adjusts the Exit Gate Solenoid ON duration for Noise Countermeasure Operation.
ExitGateSol ON Adjusts by 1[ms/step].
742-465 Noise Countermeasure Control Exit Gate Solenoid OFF Timer 0~50 10 Read/Write Adjusts the Exit Gate Solenoid OFF duration for Noise Countermeasure Operation.
ExitGateSol OFF Adjusts by 1[ms/step].
742-466 Noise Countermeasure Control FaceUp Gate Solenoid ON Timer 0~50 15 Read/Write Adjusts the Face Up Gate Solenoid ON duration for Noise Countermeasure
FaceUpGateSol ON Operation.
742-467 Noise Countermeasure Control FaceUp Gate Solenoid OFF 0~50 25 Read/Write Adjusts the Face Up Gate Solenoid OFF duration for Noise Countermeasure
FaceUpGateSol OFF Timer Operation.
742-478 Output Tray Enable/Disable Output Tray Enable Switch 0~3 3 Read/Write The switch can select Output Tray available/unavailable (Output enabled/disabled).
Switch 1=Output enabled, 0=Output disabled
Setting Value (Only the values below are valid.)
0:Option Tray unavailable
1:Exit2 Tray available
2:FaceUpTray available
3:Exit2 Tray available/FaceUpTray available
742-479 No Paper Run & Jam Bypass No Paper Run & Jam Bypass 0~15 0 Read/Write 0: Normal mode
Mode 1: Jam Bypass
2: No Paper Run
3: IBT Check
Table 1 NVM 742_PH
742-480 Test Print Output Destination Destination Tray @ Test Print 0~4 0 Read/Write Output Destination Switching at Test Print
Specification 0: Face Down Tray #1 / Finisher Stacker
1: Face Down Tray #2
2: Face Up Tray
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6.3.18 NVM 744_Fuser
Table 1 NVM 744_Fuser
744-166 Fuser Mot Stop Time; Normal Speed 0~255 41 Read/Write Exit Snr Off detection; 1 count = 10[ms]
744-167 Fuser Mot Stop Time; Half Speed 0~255 82 Read/Write Exit Snr Off detection; 1 count = 10[ms]
744-342 B/W Plain S Setting Temperature 0~5 5 Read/Write Control Table No.
0:1-1
1:1-2
2:1-3
3:2-1
4:2-2
5:2-3
744-343 B/W Heavyweight S Setting Temperature 0~2 1 Read/Write Control Table No.
0: 3-1: Heavyweight (Setting Temperature: Low)
1: 3-2: Heavyweight (Normal)
2: 3-3: Heavyweight (Setting Temperature: High)
744-344 B/W Extra Heavyweight S Setting Temperature 0~2 2 Read/Write Control Table No.
0:4-1
1:4-2
3:4-3
744-345 F/C Plain S Setting Temperature 0~5 5 Read/Write Control Table No.
0:6-1
1:6-2
2:6-3
3:7-1
4:7-2
5:7-3
744-346 F/C Heavyweight S Setting Temperature 0~5 1 Read/Write Control Table No.
0: 8-1: Heavyweight (Setting Temperature: Low)
1: 8-2: Heavyweight (Normal)
2: 8-3: Heavyweight (Setting Temperature: High)
3: 6-1: Plain 1 (Setting Temperature: Low)
4: 6-2: Plain 1 (Normal)
5: 6-3: Plain 1 (Setting Temperature: High)
744-347 F/C Extra Heavyweight S Setting Temperature 0~2 2 Read/Write Control Table No.
0:9-1
1:9-2
2:9-3
744-349 Plain Fusing Failure Individual Support Mode 0~1 0 Read/Write 0: Individual Support OFF
1: Individual Support ON
744-440 Fusing Failure Individual Support Mode Shift 0~10 2 Read/Write The shift temperature for run temperature
Temperature 1 count = 1[Degree]
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744-455 Error Detection Flag 0~3 0 Read/Write 0: Normal
1: NCS-Center high temperature error detection
2: STS-Rear high temperature error detection
3: NCS and STS high temperature error
744-456 Differential Amplification Error Detection Flag 0~1 0 Read/Write 0: Normal
1: Differential Amplification Error detection
744-480 Transparency Blocking Countermeasure Mode 0~1 0 Read/Write 0: Transparency Blocking Countermeasure Mode OFF
1: Transparency Blocking Countermeasure Mode ON
744-669 Fuser Motor Speed Fine Adjustment 6501~8000 7190 Read/Write
(35/175[mm/s]/Plain 1 = Plain BCDE, This NVM is for the Fuser Motor Speed Fine Adjustment. Adjust by setting the
Lightweight) Frequency Divider Ratio (35-sheet machines) (175[mm/s]/Plain 1) (-0.6%)
744-670 Fuser Motor Speed Fine Adjustment 6501~8000 7190 Read/Write This NVM is for the Fuser Motor Speed Fine Adjustment. Adjust by setting the
(35/175[mm/s]/Plain 2 = Plain AFG) Frequency Divider Ratio (35-sheet machines) (175[mm/s]/Plain 2) (-0.6%)
(35/175[mm/s]/Plain S) Frequency Divider Ratio (35-sheet machines) (175[mm/s]/Plain S) (-0.6%)
(25/121[mm/s]/Plain 1 = Plain BCDE, Frequency Divider Ratio (25-sheet machines) (121[mm/s]/Plain 1) (-0.6%)
Lightweight)
(25/121[mm/s]/Plain 2 = Plain AFG) Frequency Divider Ratio (25-sheet machines) (121[mm/s]/Plain 2) (-0.6%)
(25/121[mm/s]/Plain S) Frequency Divider Ratio (25-sheet machines) (121[mm/s]/Plain 2) (-0.6%)
(25/121[mm/s]/Heavyweight, Labels/BW) Frequency Divider Ratio (25-sheet machines) (121[mm/s]/Heavyweight/BW) (-0.7%)
(35/121[mm/s]/Heavyweight, Labels/BW) Frequency Divider Ratio (35-sheet machines) (121[mm/s]/Heavyweight/BW) (-0.7%)
(35/121[mm/s]/Heavyweight, Labels/FC) Frequency Divider Ratio (35-sheet machines) (121[mm/s]/Heavyweight/FC) (-0.7%)
(25/121[mm/s]/Gloss/BW) Frequency Divider Ratio (25-sheet machines) (121[mm/s]/Gloss/BW) (-0.4%)
(35/121[mm/s]/Gloss/BW) Frequency Divider Ratio (35-sheet machines) (121[mm/s]/Gloss/BW) (-0.4%)
(35/121[mm/s]/Gloss/FC) Frequency Divider Ratio (35-sheet machines) (121[mm/s]/Gloss/FC) (-0.4%)
(35/121[mm/s]/Transparency/BW) Frequency Divider Ratio (35-sheet machines) (121[mm/s]/Transparency/BW) (-0.2%)
(25/79[mm/s]/Heavyweight, Labels/FC) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/Heavyweight/FC) (-0.7%)
(25/79[mm/s]/Gloss/FC) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/Gloss/FC) (-0.4%)
(25/79[mm/s]/Extra Heavyweight) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/Extra Heavyweight) (-0.2%)
(35/79[mm/s]/Extra Heavyweight) Frequency Divider Ratio (35-sheet machines) (79[mm/s]/Extra Heavyweight) (-0.2%)
(25/79[mm/s]/HW Gloss/BW) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/HW Gloss) (-0.2%)
(35/79[mm/s]/HW Gloss/BW) Frequency Divider Ratio (35-sheet machines) (79[mm/s]/HW Gloss) (-0.2%)
(25/79[mm/s]/Transparency/BW) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/Transparency/BW) (-0.2%)
(25/79[mm/s]/Transparency/FC) Frequency Divider Ratio (25-sheet machines) (79[mm/s]/Transparency/FC) (-0.2%)
(35/79[mm/s]/Transparency/FC) Frequency Divider Ratio (35-sheet machines) (79[mm/s]/Transparency/FC) (-0.2%)
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6.3.19 NVM 745_Xfer
Table 1 NVM 745_Xfer
745-016 1st BTR Resistance Detection Reference Current (79mm/s) Y 0~370 67 Read/Write [0.1 MicroAmp]
745-017 1st BTR Resistance Detection Reference Current (79mm/s) M 0~370 67 Read/Write [0.1 MicroAmp]
745-018 1st BTR Resistance Detection Reference Current (79mm/s) C 0~370 67 Read/Write [0.1 MicroAmp]
745-019 1st BTR Resistance Detection Reference Current (79mm/s) K 0~370 67 Read/Write [0.1 MicroAmp]
745-020 1st BTR Resistance Detection Reference Current (BW 79mm/s) K 0~370 67 Read/Write [0.1 MicroAmp]
745-061 1st BTR Transfer Bias Output Fixed Value (79mm/s) Y 0~370 67 Read/Write [0.1 MicroAmp]
745-062 1st BTR Transfer Bias Output Fixed Value (79mm/s) M 0~370 67 Read/Write [0.1 MicroAmp]
745-063 1st BTR Transfer Bias Output Fixed Value (79mm/s) C 0~370 67 Read/Write [0.1 MicroAmp]
745-064 1st BTR Transfer Bias Output Fixed Value (79mm/s) K 0~370 67 Read/Write [0.1 MicroAmp]
745-065 1st BTR Transfer Bias Output Fixed Value (BW 79mm/s) K 0~370 67 Read/Write [0.1 MicroAmp]
745-076 1st BTR Transfer Bias Final Output Value Y 0~370 0 Read/Write [0.1 MicroAmp]
745-077 1st BTR Transfer Bias Final Output Value M 0~370 0 Read/Write [0.1 MicroAmp]
745-078 1st BTR Transfer Bias Final Output Value C 0~370 0 Read/Write [0.1 MicroAmp]
745-079 1st BTR Transfer Bias Final Output Value K 0~370 0 Read/Write [0.1 MicroAmp]
745-080 P/R Cycle Correction Coefficient Y 0~100 0 Read/Write [0.1]
745-081 P/R Cycle Correction Coefficient M 0~100 0 Read/Write [0.1]
745-082 P/R Cycle Correction Coefficient C 0~100 0 Read/Write [0.1]
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6-183
6.3.19 NVM 745_Xfe 6-184 Version 1.1

745-083 P/R Cycle Correction Coefficient K 0~100 0 Read/Write [0.1]
745-084 P/R Cycle Correction Coefficient B/W Mode K 0~100 0 Read/Write [0.1]
745-085 Primary Transfer Regression Formula Coefficient A1 (79mm/s, Y) [speed][color][Env. 0~100 0 Read/Write [0.01 MicroAmp]
No.]
745-086 Primary Transfer Regression Formula Coefficient A2 (79mm/s, Y) 0~100 0 Read/Write [0.01 MicroAmp]
745-095 Primary Transfer Regression Formula Coefficient A1 (79mm/s, M) 0~100 0 Read/Write [0.01 MicroAmp]
745-105 Primary Transfer Regression Formula Coefficient A1 (79mm/s, C) 0~100 0 Read/Write [0.01 MicroAmp]
745-115 Primary Transfer Regression Formula Coefficient A1 (79mm/s, K) 0~100 0 Read/Write [0.01 MicroAmp]
745-125 Primary Transfer Regression Formula Coefficient A1 (79mm/s, BW Mode K) 0~100 0 Read/Write [0.01 MicroAmp]
Version 1.1 2008/09 6.3.19 NVM 745_Xfe

6-185
6.3.19 NVM 745_Xfe 6-186 Version 1.1

745-235 Primary Transfer Regression Formula Coefficient B1 (79mm/s, Y) 0~370 67 Read/Write [0.1 MicroAmp]
Version 1.1 2008/09 6.3.19 NVM 745_Xfe

6-187
6.3.19 NVM 745_Xfe 6-188 Version 1.1

745-245 Primary Transfer Regression Formula Coefficient B1 (79mm/s, M) 0~370 67 Read/Write [0.1 MicroAmp]
745-255 Primary Transfer Regression Formula Coefficient B1 (79mm/s, C) 0~370 67 Read/Write [0.1 MicroAmp]
745-265 Primary Transfer Regression Formula Coefficient B1 (79mm/s, K) 0~370 67 Read/Write [0.1 MicroAmp]
745-275 Primary Transfer Regression Formula Coefficient B1 (79mm/s, BW Mode K) 0~370 67 Read/Write [0.1 MicroAmp]
Version 1.1 2008/09 6.3.19 NVM 745_Xfe

6-189
6.3.19 NVM 745_Xfe 6-190 Version 1.1

745-385 Resistance Detection Control ON/OFF Switch 0~1 0 Read/Write 0: ON, 1: OFF
745-386 1st BTR Vmonitor (Y) 1 0~3000 1000 Read/Write [1V]
Version 1.1 2008/09 6.3.19 NVM 745_Xfe

6-191
6.3.19 NVM 745_Xfe 6-192 Version 1.1

745-406 1st BTR Vmonitor (M) 1 0~3000 1000 Read/Write [1V]
745-426 1st BTR Vmonitor (C) 1 0~3000 1000 Read/Write [1V]
745-446 1st BTR Vmonitor (K) 1 0~3000 1000 Read/Write [1V]
745-466 1st BTR System Resistance (Y) 0~1000 100 Read/Write [1 M Ohm]
745-467 1st BTR System Resistance (M) 0~1000 100 Read/Write [1 M Ohm]
745-468 1st BTR System Resistance (C) 0~1000 100 Read/Write [1 M Ohm]
745-469 1st BTR System Resistance (K) 0~1000 100 Read/Write [1 M Ohm]
745-482 Low A/C Primary Transfer Current Correction Switch 0~1 0 Read/Write 0: ON, 1: OFF
745-483 Low A/C Primary Transfer Current Correction Run Environment 1~10 9 Read/Write Perform on the specified Environment No.
(Low A/C Toner Band Creation Environment)
745-484 Low A/C Primary Transfer Current Correction A/C Threshold Value 0~65535 3 Read/Write Perform correction within the specified value
(Low A/C Toner Band Creation A/C Threshold Value)
745-485 Low A/C Primary Transfer Current Correction Coefficient (121mm/s) Speed (0: 121 speed, 0~200 135 Read/Write The Duty (121mm/s) [%] for the K Color
1: 175 speed) Primary Transfer Final Output
Version 1.1 2008/09 6.3.19 NVM 745_Xfe

6-193
6.3.19 NVM 745_Xfe 6-194 Version 1.1

745-486 Low A/C Primary Transfer Current Correction Coefficient (175mm/s) Speed (0: 121 speed, 0~200 135 Read/Write The Duty (175mm/s) [%] for the K Color
1: 175 speed) Primary Transfer Final Output
745-490 2nd BTR Retract Switch at CRU Life End 0~2 0 Read/Write
6.3.20 NVM 746_Xfer
Chain- Settings Initial Read/
Link NVM Names PSW Display Range Value Write Description
746-016 2nd BTR Final Output (Side 1) 0~8000 2000 Read/ [-1V]
Write
746-017 2nd BTR Final Output (Side 2) 0~8000 2000 Read/ [-1V]
Write
746-018 2nd BTR Transfer Bias Output Fixed Value (79mm/s, Side 1) 0~8000 2000 Read/ [-1V]
Write
Write
Write
Write
Write
Write
746-027 2nd BTR Lead Edge Output Correction Range (79mm/s) 0~50 0 Read/ [10ms]
Write
746-028 2nd BTR Lead Edge Output Correction Range (121mm/s) 0~50 0 Read/ [10ms]
Write
746-029 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Heavyweight Types, BW) 0~250 100 Read/ [1%]
Write
746-030 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Heavyweight Types, FC) 0~250 100 Read/ [1%]
Write
746-031 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Transparency Types, BW) 0~250 100 Read/ [1%]
Write
746-032 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Transparency Types, FC) 0~250 100 Read/ [1%]
Write
746-033 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Gloss Types, BW) 0~250 100 Read/ [1%]
Write
746-034 2nd BTR Lead Edge Output Correction Coefficient (79mm/s, Gloss Types, FC) 0~250 100 Read/ [1%]
Write
746-035 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Heavyweight Types, BW) 0~250 100 Read/ [1%]
Write
746-036 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Heavyweight Types, FC) 0~250 100 Read/ [1%]
Write
746-037 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Transparency Types, BW) 0~250 100 Read/ [1%]
Write
746-038 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Transparency Types, FC) 0~250 100 Read/ [1%]
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-195
6.3.20 NVM 746_Xfer 6-196 Version 1.1

746-039 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Gloss Types, BW) 0~250 100 Read/ [1%]
Write
746-040 2nd BTR Lead Edge Output Correction Coefficient (121mm/s, Gloss Types, FC) 0~250 100 Read/ [1%]
Write
746-316 Secondary Transfer Regression Formula Coefficient P1 (Plain A, FC, 121mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-197
6.3.20 NVM 746_Xfer 6-198 Version 1.1

746-356 Secondary Transfer Regression Formula Coefficient P1 (Plain B, FC, 121mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-396 Secondary Transfer Regression Formula Coefficient P1 (Plain C, FC, 121mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-199
6.3.20 NVM 746_Xfer 6-200 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-436 Secondary Transfer Regression Formula Coefficient P1 (Plain D, FC, 121mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-201
6.3.20 NVM 746_Xfer 6-202 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-476 Secondary Transfer Regression Formula Coefficient P1 (Plain S, BW, 121mm/s, Side 1) [Side][BW/FC][Env. No.] 0~250 67.5 Read/ [1%]
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-203
6.3.20 NVM 746_Xfer 6-204 Version 1.1

Write
Write
Write
Write
746-486 Secondary Transfer Regression Formula Coefficient P1 (Plain S, FC, 121mm/s, Side 1) [Side][BW/FC][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-496 Secondary Transfer Regression Formula Coefficient P1 (Plain S, BW, 121mm/s, Side 2) [Side][BW/FC][Env. No.] 0~250 77 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-205
6.3.20 NVM 746_Xfer 6-206 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-556 Secondary Transfer Regression Formula Coefficient P1 (Lightweight, FC, 121mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-207
6.3.20 NVM 746_Xfer 6-208 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-576 Secondary Transfer Regression Formula Coefficient P1 (Heavyweight A, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 57 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-209
6.3.20 NVM 746_Xfer 6-210 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
746-616 Secondary Transfer Regression Formula Coefficient P1 (Heavyweight S, FC, 79mm/s, Side 1) [Side][BW/FC][Env. No.] 0~250 57 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-636 Secondary Transfer Regression Formula Coefficient P1 (Heavyweight S, BW, 121mm/s, Side 1) [Side][BW/FC][Env. No.] 0~250 57 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-211
6.3.20 NVM 746_Xfer 6-212 Version 1.1

Write
Write
Write
Write
Write
Write
746-656 Secondary Transfer Regression Formula Coefficient P1 (Heavyweight S, BW, 121mm/s, Side 2) [Side][BW/FC][Env. No.] 0~250 47.7 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-676 Secondary Transfer Regression Formula Coefficient P1 (Gloss, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 58 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-213
6.3.20 NVM 746_Xfer 6-214 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-716 Secondary Transfer Regression Formula Coefficient P1 (Labels, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 75 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-215
6.3.20 NVM 746_Xfer 6-216 Version 1.1

Write
Write
746-736 Secondary Transfer Regression Formula Coefficient P1 (Extra Heavyweight A, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 63 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-756 Secondary Transfer Regression Formula Coefficient P1 (Extra Heavyweight S, BW, 79mm/s, Side 1) [Side][FC/BW][Env. No.] 0~250 100 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-765 Secondary Transfer Regression Formula Coefficient P10 (Extra Heavyweight S, BW, 79mm/s, Side [Side][FC/BW][Env. No.] 0~250 100 Read/ [1%]
1) Write
746-766 Secondary Transfer Regression Formula Coefficient P1 (Extra Heavyweight S, FC, 79mm/s, Side 1) [Side][FC/BW][Env. No.] 0~250 100 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-217
6.3.20 NVM 746_Xfer 6-218 Version 1.1

Write
Write
Write
Write
Write
Write
Write
Write
Write
746-785 Secondary Transfer Regression Formula Coefficient P10 (Extra Heavyweight S, BW, 79mm/s, Side [Side][FC/BW][Env. No.] 0~250 100 Read/ [1%]
2) Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-796 Secondary Transfer Regression Formula Coefficient P1 (HW Gloss, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 63 Read/ [1%]
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
Write
746-816 Secondary Transfer Regression Formula Coefficient P1 (Transparency, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 94 Read/ [1%]
Write
746-817 Secondary Transfer Regression Formula Coefficient P2 (Transparency, FC, 79mm/s, Side 1) [Side][Env. No.] 0~250 94 Read/ [1%]
Write
Version 1.1 2008/09 6.3.20 NVM 746_Xfer

6-219
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Link NVM Names PSW Display Range Value Wri

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ApeosPort-III C3300/C2200/C2201

Ver.1.2 09/2012 0.1 Getting to know this Service Manual

NOTE: Used when work procedures and rules are emphasized.

NOTE:Used when other explanations are given.

REP: Indicates the disassembly/assembly procedure for reference.

ADJ: Indicates the adjustment procedure for reference.

PL: Indicates the parts list for reference.

ASSY: Means Assembly.

Safety Critical Components (SCC)

Important Information Stored Component (ISC)

Version 1.1 2008/09

Version 1.1 2008/09 1.1 Before Starting the Servicing

Version 1.1 2008/09 1.3 Detailed Contents of the Service Call

1.4 TRIM Checklist 1.5 Periodic Replacement Parts/Consumables List

Version 1.1 2008/09 1.5 Periodic Replacement Parts/Consumables List

005-xxx FIP 016-225 S2X ROM CheckSum Error ............................................................................. 179

2.4 NET System Fault Check

2.6 Software Download

2.7 List of Collected Reports by Job

Ver.1.2 09/2012 2.1 Preface

Table 1 2.1.3 How to use Controller FIP

1. Chain No. Definition ChainNo Subsystem Name Description

Ver.1.2 09/2012 2.1.1 How to Troubleshoot

005-121 DADF Feed Out Sensor On Jam Y N

Replace the DADF PWB. (PL 51.3)

Ver.1.2 09/2012 CHAIN 5

• Transportation failure due to foreign substance in the document path

005-197 Prohibit Combine Size Jam

A prohibited size combination was detected.

Ver.1.2 09/2012 CHAIN 5

Blank-UI (ESS LED Status List) Table 1

Cause/Action 005-305 DADF Feeder Cover Interlock Open (when running)

Ver.1.2 09/2012 CHAIN 5

BSD-ON: CH5.4 005-913 DADF Inverter Sensor Static Jam

The DADF APS Sensor 3 turns ON at the timings below.

005-941 Doc number of sheets is insufficient

It was detected that some documents were missing at post-Jam recovery.

Ver.1.2 09/2012 CHAIN 5

Replace the Fuser Assembly (PL 7.1).

Ver.1.2 09/2012 CHAIN 10

010-328 Warm Up Time Fail 010-330 Fuser Motor Fail

Replace the following parts in sequence:

Ver.1.2 09/2012 CHAIN 10

If no problems are found, replace the following parts in sequence:

The Fuser Fan error was detected.

Initial Actions Cause/Action

The IM software control error was detected.

041-330 MCU PWB F7 Blows

Fuse 2 on the MD PWB has blown. Cause/Action

Fuse 6 on the MD PWB has blown.

Ver.1.2 09/2012 CHAIN 41

A fatal error was detected in NOHAD control.

Ver.1.2 09/2012 CHAIN 42

• NOHAD Thermistor (PL 5.2)

The Drive Fan error was detected.

Check whether the F7 on the MCU PWB has melted down.

A fatal error was detected in Drive control. 045-331 MK_MKIF_MSG_Reject

Ver.1.2 09/2012 CHAIN 45

045-332 MK_MMIF_MSG_Reject 045-350 MK_Emergency_Over_Wait

045-340 ENG_Emergency_Over_Wait 045-351 MK_Emergency_No_Timer

045-341 ENG_Emergency_No_Timer 045-352 MK_Emergency_Enforced_Stop

Ver.1.2 09/2012 CHAIN 47

Ver.1.2 09/2012 CHAIN 61