Supply Chain Management

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 Supply Chain Management
Supply chain management (SCM) is the oversight
of materials, information, and finances as they
move in a process from supplier to manufacturer
to wholesaler to retailer to consumer. Supply
chain management involves coordinating and
integrating these flows both within and among
companies. It is said that the ultimate goal of
any effective supply chain management system
is to reduce inventory (with the assumption
that products are available when needed). As a
solution for successful supply chain management,
sophisticated software systems with Web
interfaces are competing with Web-based
application service providers (ASP) who promise
to provide part or all of the SCM service for
companies who rent their service.
Supply chain management flows can be divided
into three main flows:
• The product flow
• The information flow
• The finances flow
The product flow includes the movement of
goods from a supplier to a customer, as well
as any customer returns or service needs. The
information flow involves transmitting ordersand
updating the status of delivery. The financial flow
consists of credit terms, payment schedules, and
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consignment and title ownership arrangements.
There are two main types of SCM software:
planning applications and execution applications.
Planning applications use advanced algorithms to
determine the best way to fill an order. Execution
applications track the physical status of goods,
the management of materials, and financial
information involving all parties.
Some SCM applications are based on open data
models that support the sharing of data both
inside and outside the enterprise (this is called the
extended enterprise, and includes key suppliers,
manufacturers, and end customers of a specific
company). This shared data may reside in diverse
database systems, or data warehouses, at several
different sites and companies.
By sharing this data “upstream” (with a company’s
suppliers) and “downstream” (with a company’s
clients), SCM applications have the potential to
improve the time-to-market of products, reduce
costs, and allow all parties in the supply chain
to better manage current resources and plan for
future needs.
EC-Council
Course Details
Course Description
This course is an introduction to the supply chain
concept and will explore the management of
supply chains to improve an organization’s overall
supply efficiency. Other concepts included are
the definitions of supply chains, identification
procedures, an overview of methods, processes,
and systems that are used in the operation of
supply chains, and the applications of methods,
processes, and systems to improve supply chain
performance.
Duration:
3 days (9:00AM – 5:00PM)
Certification
This comprehensive course provides the knowl-
edge and skills you need to pass the EC-Council
SCM Exam 212-27. The 120-minute examination
will be conducted on the last day of the class at the
training facility (Prometric registration is includ-
ed).

Who Should Attend

Middle- and senior-level managers from
marketing, e-commerce, sales and operations,
strategic planning and general management

Senior technology and information managers who

support marketing, e-business and SCM programs

Product, brand, e-marketing and advertising

managers

Finance managers responsible for customer

profitability measurements and analysis
Sales and service managers

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Course Outline • Supply management Pareto
Principle

• Supply management by exception

Supply Management
Importance of the Value Chain
• Competitiveness rules

• Get your house in order first • Understanding customer

requirements
• What stakeholders want?
• Identifying value attributes in
• New purchasing business models services and products

C
• Supply management fundamental • Measuring value attributes
terms and ideas
• Communicating customer
• Role of technology requirements to suppliers

R
• Buzz word bingo • Think process flows

• Power of core competencies • Flowcharting the value chain

Supply Management Rules • Importance of managing the value

M
chain
• What is supply chain management?
Importance of Supply Management
• The process/product innovation Focus and Scope
imperative
• Link to business strategies
• How to simplify supply chain
complexity • Importance of focus and scope

• Supply process management • Make or buy decision

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 • Supply Management deployment • Monitoring suppliers
steps
• Improving suppliers
• What are your core competencies
Supply Certification
Supply Management Tools and
Techniques • Examples of supply certification
standards
• How to select the right process for
you • ISO 9001 - 2000

• Cycle time management • Supply certification process steps

• Just in time management • How to manage the process

• Lean management Supply Continuous Improvement

• Six sigma (quality) management • How to use a process focus

• Benchmarking management • Continuous supplier auditing

• Logistics management • How to manage supplier corrective

action process
Supply Development Process
• How to manage supply preventive
• Process capability and maturity actions process

• How to kick start the supply Supply Measurement

development process
• Business metrics
• Supplier lifecycle process
• Types of Supply metrics and
• Selecting suppliers measurement

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 • Importance of alignment between • Technology and your future
business goals and supply metrics
• Your future roles and
• Supplier Incremental or six sigma responsibilities
metrics
• Supply Manager Professional
• How to choose the right supply Development
metrics
• Chief Purchasing Officer
• How to choose the right supply
management metrics

Supply Risk Management

• What is risk?

• What is supply risk management?

• The value risk matrix

• How to identify supply risks

• How to analyze supply risks

• How to control supply risks

• How to manage supply risks

Supply Management Future

• The biggest supply management

challenge

• The biggest supplier challenge

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International Council of E-Commerce Consultants
67 Wall Street, 22nd Floor
New York, NY 10005-3198
USA
Phone: 212.709.8253 Fax: 212.943.2300
http://www.eccouncil.org

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