analysis

- part of the SDLC in which you determine how the current info
systems functions and assess what users would like to see in a
new system

2 sub phases

- requirements determination

- requirements structuring

requirements determination

- CASE tools are useful, prototyping has become a key tool for
some efforts

2 types of prototypes

evolutionary - done by modeling parts of the target system and

evolving the rest of the system around the successful parts

throwaway - when the product is developed quickly to

demonstrated an aspect of the design but is not intended for
completion of the system

characteristics of requirements determination

impertinence - question everything

importability - best solution to core problem

relax contraints - assume anything is possible

attention to details - fact by fact

reframing- creative - look from different perspective

deliverables

- transcripts of interviews

- notes from observations and analysis of documents

- sets of forms

- reports

- system prototypes

- job descriptions

open-ended questions

- Questions in interviews that have no prespecified answers.

closed-ended questions

- Questions in interviews that ask those responding to choose

from among a set of specified responses.

nominal group technique(NGT)

- A facilitated process that supports idea generation by groups. At

the beginning of the process, group members work alone to
generate ideas, which are then pooled under the guidance of a
trained facilitator.

formal system

- The official way a system works as described in organizational

documentation.

informal system

- The way a system actually works.

Joint Application Design(JAD)

- A structured process in which users, managers, and analysts

work together for several days in a series of intensive meetings to
specify or review system requirements.

JAD session leader

- The trained individual who plans and leads JAD sessions.

Scribe

- The person who makes detailed notes of the happenings at a JAD

session.

prototyping

- An iterative process of systems development in which

requirements are converted to a working system that is
continually revised through close collaboration between an
analyst and users.

business process reengineering

- The search for, and implementation of, radical change in business

processes to achieve breakthrough improvements in products and
services.

key business processes

- The structured, measured set of activities designed to produce a
specific output for a particular customer or market.

disruptive technologies

- Technologies that enable the breaking of long-held business

rules that inhibit organizations from making radical business
changes.