GROs mail id - Life Insurers - Updated as at 20.02.

2019
S. No Insurer Name Name Designation of the GRO

1 AEGON Life Insurance Company Mr. Sankaranarayanan Chief Operating Officer

Limited Raghavan

2 Aviva Life Insurance Company Ms. Vijayalakshmi Natarajan Director - Operations

India Limited

3 Bajaj Allianz Life Insurance Mr. Shyam Yadav Head – Grievance Management
Company Ltd

4 Bharti-Axa Life Insurance CL Baradhwaj SVP Complaince & CS

Company LTD

5 Birla SunLife Insurance Sandeep Singh Senior Chief Manager

Company Limited
Canara HSBC Oriental Bank of Assistant Vice President |
6 Commerce Life Insurance Pooja Verma Customer Services
Company Limited
7 DHFL Pramerica Life Insurance Mr. Sumit Sabharwal Head - Service Delivery
Co. Ltd.

8 Edelweiss Tokio Life Insurance Ms. Reshmi Bhattacharya Chief Manager

9 Exide Life Insurance Company Mr. B Ashwin Chief Operating Officer

Limited

10 Future Generali India Life Executive Vice President and

Mr. S Mahesh
Insurance Company Limited Head-Operations

11 HDFC Standard Life Insurance Aparna Karnad Senior Manager

Co. Ltd

12 ICICI Prudential Life Insurance Executive Vice President – Legal,

Mr. Deepak Kinger
Company Ltd Compliance, Secretarial

13 IDBI Federal Life Insurance Co Rajesh Ajgaonkar Grievance Redressal Officer

Ltd

14 IndiaFirst Life Insurance Head - Governance and

Mr.K. R. Viswanarayan
Company Limited Company Secretary

15 Kotak Mahindra Old Mutual Mr Muralikrisna Cheruvu Vice President

Life Insurance Ltd.

16 Life Insurance Corporation of Mr. K. Ganesh Executive Director (CRM)

India

17 Max Life Insurance Company Mr.R.Krishnakumar Chief Customer Officer

Limited

18 PNB MetLife India Insurance Taranjit Singh Head Customer Service

Company Ltd.

19 Reliance Nippon Life Insurance Mr. Ashish Lakhtakia Head - Legal & Compliance
Company Limited

20 Sahara India Life Insurance Co. Mr. Ajay Terivedi Company Secretary &
Ltd. Compliance Officer
Senior VP & Head - Client
21 SBI Life Insurance Co. Ltd. Mr. Vijay Raghavan J Relationship

22 Shriram Life Insurance Mr. R. Srinivas Manager (IGMS & Grievance)

Company Ltd.

23 Star Union Dai-ichi Life Sreemaya Athikkat Chief Grievance Redressal Officer
Insurance Company Limited
24 Tata AIA Life Insurance Yusuf Pachmariwala Senior Vice President Operations
Company LTD
at 20.02.2019
Email id

sankar.narayanan@aegonlife.com

vijayalakshmi.natarajan@avivaindia.com

shyam.yadav@bajajallianz.co.in

cl.baradhwaj@bharti-axalife.com

Sandeep.singh@birlasunlife.com

Pooja.Verma@canarahsbclife.in

sumit.sabharwal@dhflpramerica.com

reshmi.bhattacharya@edelweisstokio.in

gro@exidelife.in

Mahesh.s@futuregenerali.in

aparnak@hdfclife.com

deepak.kinger@iciciprulife.com

rajesh.ajgaonkar@idbifederal.com

grievance.redressal@indiafirstlife.com

muralikrishna.cheruvu@kotak.com

co_crm@licindia.com

r.krishnakumar@maxlifeinsurance.com

tsingh10@pnbmetlife.com

rlife.gro@relianceada.com

ajay.trivedi@sahara.in; gro.life@sahara.in

vijay.raghavan@sbilife.co.in

Srinivas.r@shriramlife.in

Sreemaya.Athikkat@sudlife.in
yusuf.pachmariwala@tataaia.com
 GROs mail id - Non Life Insurer - Updated as at 30.11.2016
S No Insurer Name Name Designation

1 Aditya Birla Health Insurance Kamini Shahani Head – Operations and

Co. Limited Customer Service

2 Agriculture Insurance Chief Manager & GRO, Head

Mr. K.K. Badgaiyan
Company of India Limited Office

3 Apollo Munich Health Vice President Operations &

Padmesh Nair
Insurance Co Ltd Customer Service

4 Bajaj Allianz General Mr.Rakesh Sharma Grievance Redressal Officer

Insurance Company Ltd
Vice President, Head -
5 Bharti AXA General Ashish Sarma Secretarial, Legal and
Insurance Company Limited Compliance
6 Cholamandalam MS General Mr.P Krishnan Head -Operations , CRM and
Insurance Company Ltd. Renewals

7 CignaTTK Health Insurance Jigar Shah Manager

Company Limited

8 Export Credit Guarantee Manoj Kumar General Manager

Corporation of India Ltd

9 Future Generali India Mr. Hari Shankar Mishra AVP - Customer Service
Insurance Company limited

10 HDFC Ergo General Insurance Purva Singhani Senior Manager - Customer

Company Ltd. Experience Management

11 ICICI Lombard General

Insurance Company Limited Vasundhara Bhonsle VP-Customer Service

12 IFFCO TOKIO General Mr. Hiren Vakharia Chief Grievance Officer

Insurance Co. Ltd.

13 Kotak Mahindra General

Insurance Company Limited Priti Punjabi AVP and Head - Customer Care

14 LCompany
And T General Insurance National Manager - Centralized
Mr. Asish Gosavi
Limited Operations

15 Liberty Videocon General Country Head - Operations

Insurance Company Limited Mr. Jayesh Sampat

16 Magma HDI General Mr. Jeetendra Sahu Compliance Officer

Insurance Co Ltd

17 Max Bupa Health Insurance Mr. Vikas Gujral Chief Operating Officer (COO)
Company Limited

18 National Insurance Company Mr M V Subramanian Chief Manager (CRM) & CPIO

Limited

19 Raheja QBE General

Insurance Company Limited Arup Kumar Das Head - Claims

20 Reliance General Insurance Mohan Khandekar Company Secretary

Co Ltd

21 Religare Health Insurance Mr. Anoop Singh Grievance Redressal Officer

Company Limited
22 Royal Sundaram Alliance
Insurance Company Limited T M Shyamsunder

23 SBI General Insurance Co. Mr. Mahendra Kumar Head – Compliance, Legal &
Ltd. Tripathi Company Secretary

24 Shriram General Insurance Hemant Kumar Sharma Chief Grievance Officer

Co. LTD.

25 Star Health And Allied

Insurance Company Limited Vasudevan.v General Manager

26 TATA AIG General Insurance Atri Chakraborty Chief of Operations & Facilities
Company Ltd.

27 The New India Assurance Co. Dr. Rajkumar Chief Manager

Ltd.

28 The Oriental Insurance Thomas.T.Oommen Deputy General Manager

Company Ltd.

29 United India Insurance GENERAL MANAGER

SHRI.A.V.GIRIJA KUMAR
Company Limited HEAD OFFICE

30 Universal Sompo General

Insurance Company Limited Mr. bisheshwari singh Grievance Redressal Officer
ted as at 30.11.2016
Email id

Kamini.shahani@adityabirla.com

kkbadgaiyan@aicofindia.com

Padmesh.nair@apollomunichinsurance.com

ggro@bajajallianz.co.in

Ashish.sarma@bharti-axagi.co.in

krishnanp@cholams.murugappa.com

compliance@cignattk.in

manoj.kumar@ecgc.in

HariShankar.Mishra@futuregenerali.in

Purva.singhani@hdfcergo.com

vasundhara.bhonsle@icicilombard.com

hiren.vakharia@iffcotokio.co.in

Priti.Punjabi@kotak.com

ashish.gosavi@ltinsurance.com

GRO@libertyvideocon.com

jeetendra.sahu@magma-hdi.co.in

vikas.gujral@maxbupa.com

mv.subramanian@nic.co.in

arup.das@rahejaqbe.com

mohan.khandekar@relianceada.com

singh.anoop@religare.com
tm.shyamsunder@royalsundaram.in

mahendra.tripathi@sbigeneral.in

hemantkumar.sharma@shriramgi.com

vasudevan.v@starhealth.in

Atri.Chakraborty@tata-aig.com

drraj.kumar@newindia.co.in

thomastoommen@orientalinsurance.co.in

girijakumar@uiic.co.in

bisheshwari.singh@universalsompo.com