Hospital profile

Established in 1891 in a rented four-bedroom home in Jamaica, Queens, Jamaica Hospital

Medical Center’s growth has been remarkable. Through commitment to our mission and
collaboration with community residents, businesses and other groups we have
strengthened and expanded the hospital’s services. Today Jamaica Hospital is a 387-bed,
fully accredited community teaching hospital with a large network of community-based
ambulatory care centers. JHMC offers a full array of acute inpatient, rehabilitation and
mental health services, the largest voluntary hospital ambulance fleet serving the City’s
911 system, and a Level I trauma center. The hospital provides general medical, pediatric,
and psychiatric emergency services, ambulatory care on and off campus, ambulatory
surgery, a broad spectrum of diagnostic and treatment services, and home health services.
The affiliated 204-bed Jamaica Hospital Nursing Home (Trump Pavilion) provides long-
term care on campus. MediSys Health Network (MediSys) is the not-for-profit parent
organization of JHMC as well as several other not-for-profit healthcare provider
organizations, including Flushing Hospital Medical Center, Brookdale University
Hospital and Medical Center, Trump Pavilion, Brookdale’s nursing home.

In 2001, JHMC’s discharges totaled 23,629, including 2,821 newborns. Our emergency
room provided almost 100,000 visits and ambulatory care visits totaled almost 400,000 in
2001. JHMC has brought high quality, accessible services to the underserved residents of
the neighborhoods that we serve. Jamaica Hospital’s services fill a void for the people in
our community, many of whom speak limited or no English, are underinsured or have no
health insurance. Our commitment to serve all of these people put a strain on our finances
but we have been able to maintain financial stability over the past two years.

Hospital Staff
One of the most important lines of communication is through our staff, most of whom
live in our Queens, with some living in our service area. In particular, our physicians,
nurses and other clinical staff who witness the illnesses and needs of our population on a
daily basis, often recommend and initiate new programs and services.

Board of Trustees
JHMC's Board provides valuable input on program development. They review and make
decisions about programmatic and financial matters at their monthly meetings and are
involved in supporting the Jamaica community.

Driving and Public Transportations Direction

Subway/Bus:
E train to the Van Wyck Station Bus: Q 56, Q24, 41, 54, 46

Car:
From the North (From Whitestone Bridge, Triboro Bridge or Midtown Tunnel to Long
Island Expressway or from Grand Central Parkway): Follow signs to 678--Van Wyck
Expressway South, headed toward Kennedy Airport. Stay in the middle or left lane to
remain on the Van Wyck Expressway. Take Exit 6 to Jamaica Ave./Hillside Ave. to reach
the Van Wyck Service Road. Go straight along the service road, stay in the right lane, and
continue to Jamaica Avenue (about 1/2 mile). After crossing Jamaica Avenue, the hospital
is at the next corner, at 89th Avenue.

Nursing Home :
The nursing home is the last building you will pass on the Jamaica Hospital Medical
Center Campus, just before the corner of 91st Avenue.

Parking:
To reach the parking lot, turn right on 89th Avenue. Entrance to the parking garage is
halfway down the block on the right

Administrator on duty

You probably know that concerns are easily sorted out at Jamaica during business hours.
From 9 a.m. to 5 p.m., Monday through Friday, TheJamaica Hospital Medical Center
(like any typical business) is fully staffed by senior professionals from executive
administrators to supervisors in all aspects of the delivery of health care.

Unlike ordinary businesses, however, patient care at Jamaica continues 24 hours a day,
seven days a week, 365 days a year. And, even on holidays or in the wee hours of the
morning, there are professional staff on duty at Jamaica in offices that are never closed--
the Nursing Administration Office and the Administrator on Duty.

During off hours the AOD and Nursing Supervisor are appointed the senior voice for the
entire institution. There's always someone watching the ship, whether it be during a major
emergency or when a family needs immediate answers that perhaps the unit nursing and
support staff cannot provide.

After hours, the Nursing Supervisor and Administrator on Duty also handles urgent
questions from the media, the police, and the many city agencies that deal with hospitals.
He or she will be present during a medical crisis to coordinate personnel, such as from
nursing, anesthesia, transportation or radiology--or just to listen to concerns of a patient
or their family, if necessary. The AOD or Nursing Supervisor can answer questions about
anatomical gift donation or autopsy - or get the right person to answer the question for
you.

During regular hours, the Nursing Supervisor or Administrator on Duty is at work serving
as a liaison or referral service for all questions that need to be resolved. For instance, they
often help the patient or family whose problem isn't neatly solved by one department.

The Nursing Supervisor and Administrator on Duty are sort of like a traffic cop, and like
traffic cops who magically appear and untangle the intersection's snarl, the Nursing
Supervisor or AOD can be a patient's best friend.

The Nursing Supervisor or Administrator on Duty can be reached at (phone number). The
hours? Simply put, all the time.
Advance directives

Ethical and Legal Issues

Jamaica Hospital Medical Center recognizes and respects each patient in the provision of
care in accord with fundamental human, civil, constitutional and statutory rights to
improve patient outcomes and patient and family satisfaction. JHMC affirms the patient's
right to make decisions regarding his or her care, including the decision to discontinue
treatment, to the extent permitted by law. We will endeavor to assist you or your
representative, when appropriate, to exercise those rights by referring you to the
appropriate service, whether it be your attending physician, general counsel, or another
member of the health care team.

We also provide a forum, the ethics committee, to discuss ethical issues and concerns
which arise from patient care and treatment. If you have a question, concern or conflict
regarding your care that you feel may be appropriate for consultation with the ethics
committee, please bring it to the attention of a member of the health care team, or contact
a member of the committee directly by dialing '0' on your telephone.

The Office of legal affairs and risk management

The Office of Legal Affairs and Risk Management is responsible for all patient-related
questions and concerns regarding advance directives and consent. The office is open
Monday through Friday from 8:30 a.m. to 5:00 p.m. To contact the Office of Legal
Affairs, call (718) 206-6858

Advance Directives

Adults in New York State have the right to accept or refuse medical treatment, including
that which would be considered life-sustaining. Advance directives are verbal or written
instructions made by you prior to an incapacitating illness or injury. These directives
communicate your wishes regarding your medical treatment and ensure that they will be
followed if you are too ill or unable to make decisions about your own care. Advance
directives include, but are not limited to, the following:

Health Care Proxy

By completing a health care proxy form, you can appoint someone you trust, who knows
your wishes regarding medical treatment, to make these decisions in the event you are
unable to do so for yourself.

Do Not Resuscitate (DNR) Order

This document, which conveys your wishes regarding cardio-pulmonary resuscitation if
your heart stops, is recorded and kept in your medical record.
Living Will
If you have no one you can or wish to appoint to make or carry out your decisions
concerning medical treatment, you can give specific instructions, in advance, by writing a
living will. You can also give verbal instructions to your physician, family members or
others close to you.

For further information on advance directives and a complete listing of the patients' bill
of rights, please refer to the booklet, "Your Rights as a Hospitalized Patient in New York
State," which you received at the time of your admission

Advanced center for physiotherapy

Decades Of Making A Difference

Two Convenient Locations

ACP'S Therapists meet high

professional standards
ACP's standards are rigorous.

All of our psychiatrists are Board-eligible or Board-certified. Many of our therapists are
graduates of postgraduate training institutes for psychotherapy. This includes The
Advanced Institute for Analytic Psychotherapy (AIAP), which is affiliated with ACP. The
New York State Board of Regents charters the Institute. Other ACP therapists have
postgraduate training from other institutes and many years of experience.
Our professional staff consists of licensed and certified psychiatrists, psychologists,
social workers, and other mental health professionals.

After therapy at ACP, people feel better about themselves and their lives. You and your
family can feel the same.

We provide professional counseling to:

 Adults who feel overwhelmed by marital problems, career changes, new family
demands, medical difficulties, and mid-life crises.
 Young children who have depression, hyperactivity, behavioral problems at home
or school, sleep disturbances, and bedwetting.
 Adolescents who are experiencing erratic behavior, mood swings, aggressiveness,
eating problems, difficulties with school work, and social situations.
 Foster-care children and caregivers who require individual therapy, support and
assistance.
 Elders who are experiencing feelings related to depression, alienation, grief and
loss, isolation, deteriorating health, and lack of purpose.
 People with a history of serious psychiatric illness who require specialized
treatment to help them live more independently.
  Recent immigrants who are experiencing feelings of depression, anxiety, and loss,
as they adjust to living in their new country.
 People recovering from substance abuse who want to achieve sobriety, establish
more fulfilling relationships, and get their career back on track.
 Victims of serious trauma who need help in coping with their experiences and
resuming a productive life.

ACP'S EXTENSIVE MENTAL HEALTH SERVICES

 Individual psychotherapy
 Group psychotherapy
 Psychopharmacology
Medication monitoring
 Couples and family therapy
 Play therapy for children
 Support groups
 Crisis intervention
 Psychiatric and psychological evaluations
 Case management
 Services for the aged

The Russian Family Program, provides comprehensive services for Russian-speaking

people at Forest Hills. Call: 718-459-8502.

ACP's expanding Group Psychotherapy program includes groups focusing on:

 Parenting skills
 Smoking cessation
 Coping with loss
 Socialization skills

A Respectful, supporting, caring Attitude for all

We offer the referring professional:

 Convenient locations and flexible hours including evening and weekend hours
 A prompt appointment and a thorough intake process
 A responsive attitude to the referring case worker's need for ongoing consultation
with the therapist
 The expertise to handle complex issues and apprehensive patients
 Short and long-term individual and group therapy
 A welcoming attitude toward children and adolescents
 Flexible approach to individual needs
 Interdisciplinary approach to treatment
Department ambulatory care

The Medisys Family Care Advantage

The Ambulatory Care Center on the campus of Jamaica Hospital Medical Center offers
an extensive array of general medicine, pediatric and sub-specialty services in a modern
clinical setting.

Our centers are staffed by fully qualified, Board Certified/Board Eligible Physicians and
licensed nurse practitioners.

Our Ambulatory Care Center provides the excellent primary and specialty care that our
patients have come to expect.

Our centers provide the following:

 Modern, fully equipped medical offices

 Access to a physician by phone 24 hours/day
 Ability to be followed by the same physician
 Multilingual staff
 Most insurances accepted, including Medicare and Medicaid
 A member and participating provider of HealthFirst and Neighborhood Health
Providers managed care networks
 Sliding fee scale available for qualified patients
 Licensed by the New York State Department of Health
 Operated by Jamaica Hospital Medical Center, serving Queens and East New
York communities since 1891

We Offer:

 Evening and weekend hours

 Jamaica Hospital Ambulatory Care Center is open for urgent visits (Monday
through Friday until midnight, Saturday and Sunday until 8pm) when MediSys
facilities are closed
 Walk-ins accepted based on availability

Please call ahead for an appointment to: 718-206-7101

The MediSys Ambulatory Care Centers accept most health insurance coverage, including
Medicare and Medicaid. We also accept HealthFirst, Neighborhood Health Providers, and
Child Health Plus plans

Department anesthesia
he Department of Anesthesia is comprised of highly experienced and trained physicians
that are experts in pain management and sedation. They are an important part of the
clinical team and work with your physician or surgeon in managing your care.

If you are a surgical patient, prior to your scheduled operation a physician from the
Department of Anesthesiology will visit you in your room to discuss the anesthesia that
you will receive.

The anesthesiologist will recommend the most suitable form of anesthesia based on an
evaluation of your medical history and the contemplated procedure.

Any and all questions relating to your medical status and intended procedure can be
answered at that time

Cafeteria of Jamaica hospital

Are you looking for something to eat, but don't want to leave your friend or relative's
side? Do you crave something delicious, and healthy at the same time? Did you ever
smell something wonderful and wonder where it came from? Look no further than
Jamaica Hospital's very own cafeteria.

Everyday the cafeteria boasts a wide variety of food to choose from. But thisisn't your
normal cafeteria fare of greasy hamburgers and soggy french fries. We offer everything
from vegetarian lasagna, grilled chicken ceasar wraps, and homemade soups.

Walk inside and you'll also find a full service salad bar, delicious appetizers, various
healthy entrees, a grill, sandwich station, and much more. Breakfast is served each day
until 10:00am, and you can find all your favorites like eggs, bacon, muffins, bagels,
oatmeal, cream of wheat, assorted cereal, and home fries.

The cafeteria also has soda coolers, and a snack rack filled with chips and your favorite
Hostess and Drake's cakes for a snack on the go. And don't miss out on the special theme
days, such as mexican, or chinese food day.

This isn't your normal cafeteria, and we promise you'll find a delicious, hot meal with
something for everyone. So follow that delicious smell and check out what we have to
offer.

Emergency medicine

The Emergency Medicine Department at Jamaica Hospital Medical Center is a fully

equipped, comprehensive treatment area, offering state-of-the-art healthcare. The
department has a full spectrum of services providing adult, pediatric, and critical care
units. The new Pediatric Emergency Department, opened a year ago, provides
individual treatment areas with both resuscitation and isolation areas.
 The emergency department also houses an Adult
Asthma Treatment Area. This section holds six beds
specifically for the treatment of asthma patients. In
addition, a new CAT scanner, along with two
portable ultrasound units have been recently added to the emergency department.

The Jamaica Hospital Chest Pain Center, the first of its kind in NYC, is a six-bed unit
located within the emergency department, and employs central monitoring of patients
with electrocardiography capability. This separate chest pain center allows for quick
diagnosis, and specific treatment and prevention of heart attacks.

The department also supports the Fast Track system. This calls for the rapid diagnosis of
less serious conditions, and allows for a quick two-hour turnaround time in most cases.
The department has a full-time staff of over 40 doctors, nurse practitioners and physician
assistants working to ensure the care of its patients is met around the clock.

The ED is supported by our nursing and ancillary staff who are trained and experienced
in the care of emergency patients. They have a talent for dealing with the concern of
patients and their families in a stressful environment and work hard to assure that your
stay is as comfortable and reassuring as possible.

The department treats around 100,000 patients a

year, and supports a 24-hour ambulance
department.

Highlights

· Level I Trauma Center with two fully equipped trauma rooms

· Adult Asthma Treatment Center
· Two Ob/Gyn Rooms
· Chest Pain Center
· Pediatric Emergency Room
· Separate cardiac area
· New CAT scanner and two portable ultrasound units

Network facilities

he Jamaica Hospital Medical Center is comprised of some of the most carefully designed
and modern facilities in the region. Our on campus locations and off site centers offer
comfortable surroundings, state-of-the art equipment and the amenities our patients
desire.

Below are some of our outstanding clinical facilities.

 Advanced Center for Psychotherapy

 Campus Map
  Clinical Service Facilities
 Dialysis-Island Rehabilitation
 MediSys Family Care Centers
 MediSys Health Network
 Parking Info
 Trump Pavilion~Jamaica Hospital Nursing Home
 Women's Health

Insurance information

Billing Inquiries

Hospital Billing
For billing related to your hospital stay and billed by the hospital.

If you have any financial or billing questions during or after your hospital stay please
contact the Patient Accounts Office. The JHMC Business Office/Patient Accounting
Department is responsible for processing all the hospital health insurance claims.
Important phone numbers for billing information are:

 Financial Counseling - 718-206-8258

 Inpatient Billing - 718-206-6844, 6845, 6847
 Outpatient Billing - 206-5865, 6869, 6864, 8970
 Cashier - 718-206-4046
 Outpatient Billing - Home Health 206-8425

The Business Office is open weekdays from 8:30 a.m. to 4:30 p.m. The Staff is ready to
assist you with all coverage issues and questions.

Or, you may mail your inquiries to:

Attention: Business Office

Jamaica Hospital Medical Center
8900 Van Wyck Expressway
Jamaica, NY 11418

Physician Billing
For billing related to services provided by your physician during or after your hospital
stay and billed by the physician Practice.

 Emergency Department Physician Billing - 718-206-8229

 Psychiatry Billing - 718-206-8233
 Radiology Billing - 718-206-8230
 Surgical Billing - 718-206-1239
 TJH Physician Billing - 718-206-8231
 If You Anticipate Difficulty in Paying for Your Hospitalization

Jamaica Hospital Medical Center provides help to individuals who may qualify for
medical assistance, at no cost to the patient.

Our Medicaid eligibility unit will perform an initial income evaluation and, if you
qualify, will assist you with:

 Providing a list of necessary documentation

 Setting up Appointments
 Completing a Medicaid application
 Filing the application with the New York State Department of
 Medical Assistance

If your application is approved, you may receive partial or full coverage for your current
hospital and physician bills, and future medical bills. To determine if you qualify, please
contact JHMC's Medicaid eligibility unit at 718-206-8254

Medical record

718)206-7909

New York State law requires all healthcare practitioners and facilities to grant patients
access to their own medical records (there are a few exceptions). Patients may request
information, as may parents or guardians who have authorized their child's care.

If you want to see your medical records, ask your doctor or call the Medical Records
Department. New York State law guarantees you the opportunity to inspect your medial
records within 10 days of your discharge.

Department medicine

he Department of Medicine offers general internal medicine services as well as specialty

services via the following divisions:

ALLERGY/IMMUNOLOGY

The Allergy Division's outpatient ambulatory center focuses on the diagnosis and long-
term treatment of allergy respiratory illnesses such as asthma and hay fever.
Consultations are also available for patients who experience allergic reactions to
medications and other substances.

CARDIOLOGY
The Cardiology Department at Jamaica Hospital Medical Center is primarily responsible
for performing tests on patients suffering from heart disease. The department is staffed
with 3 full-time cardiologists and houses a newly renovated Cardiac Catheterization
Laboratory. The laboratory allows for invasively evaluating cardiac disease, including
taking pictures of the arteries bringing blood to the heart.

A full noninvasive laboratory is also available. The tests performed include:

· Electrocardiograms, which allow the electrical activity of the heart to be examined

· Echocardiograms, which use sound waves to take pictures of the heart to assess how it
is working
· Stress tests, both chemical and exercise, with and without imaging modalities (nuclear
and echocardiographic) to assess the blood flow to the heart and the function of the heart
with exercise
· Heart monitors of different types
· Tilt table testing
· Nuclear wall motion studies
· Signal-averaging electrocardiography
· Pacemaker evaluations

Noninvasive treatment with enhanced external counterpulsation (EECP) for angina, is

available for patients who are not candidates for angioplasty/stenting or coronary artery
bypass surgery, but who have continued chest pain.

A staff of cardiologists is available to provide consultation for patients with heart disease.
For more information please contact the Jamaica Hospital Department of Cardiology at
(718) 206-7100

Critical Care Medicine

Board-certified intensivists provide consultation services using the most advanced

invasive and non-invasive techniques in a modern, state-of-the-art facility.

Dermatology

Endocrinology

Consultation services are provided for patients with diabetes, thyroid disorders,
osteoporosis, and diseases of the pituitary, adrenal and reproductive systems. In addition,
a diabetes nurse educator assists with inpatient care and helps hospitalized patients make
the transition to home.

Gastroenterology

Geriatrics
Infectious Diseases

Consultations to diagnose and treat patients suffering from severe infectious diseases are
provided by board certified physicians. Communicable diseases within the medical center
are managed in collaboration with JHMC's infection control committee.

Nephrology

Neurology

Consultations are provided for patients with neurological diseases. The division's
Neurophysiology Department is available to provide diagnostic testing for both adult and
pediatric patients.

Oncology

The Oncology Division offers consultations for both inpatients and outpatients diagnosed
with cancer. An ambulatory chemotherapy unit, staffed by compassionate, specially
trained nurses, is available for the administration of chemotherapy and blood products. A
clinical nurse specialist assists in coordinating nursing care.

Pulmonary Medicine

A newly refurbished pulmonary function laboratory uses the latest equipment to diagnose
and treat patients experiencing breathing abnormalities and acute and chronic lung
disorders.

Rheumatology

Consultations are provided for patients who develop rheumatological disorders including
osteoarthritis and osteoporosis. There is a twice-monthly arthritis clinic and bone mineral
density testing for diagnosing osteoporosis.

Department of dentistry

The Department of Dentistry at Jamaica Hospital has been providing valuable services to
the community since it began in 1972, and has grown to meet the community's increasing
needs. Our latest effort to meet those needs is the completion of our brand new, state-of-
the-art dental center, located at 134-20 Jamaica Avenue.

The new center features a 15-chair dental clinic as well as a separate, four-chair faculty
practice within its 11,000 square feet of space. It is wonderfully decorated and features all
the latest, state-of-the-art Sorry, your browser doesn't support Java(tm).
dental equipment including fiber optic, high-speed drills, the latest oral cancer screening
kits, and digital radiography units that will reduce the amount of radiation required to
take films. The dental center also now has the ability to provide the latest techniques in
sterilization and has added a paperless, computerized record, billing, and appointment
system.

The spacious center has a large waiting area, with two televisions and a play area for
children. It is colorfully painted and each exam room offers the patient a great deal of
privacy. The staff of over 60 voluntary attendings, three hygienists, 10 residents, and a
large support staff, have all been specially trained to provide the highest quality care and
are dedicated to making your visit as comfortable as possible.

Appointment Information

Jamaica Hospital's Dental Department provides weekend and evening hours for those
who are unable to be treated during normal business hours.

Monday 9-9
Tuesday 9-5
Wednesday 9-9
Thursday 9-5
Friday 9-5
Saturday 9-4

To make an appointment, please call 718-206-6980

Emergencies

If you have a dental emergency, such as extreme pain, swelling, trauma, bleeding, or
infection and the Dental Department is not open, you can go to Jamaica Hospital's
Emergency Department. A dental resident is on-call 24-hours a day, seven days a week to
treat emergencies.

Insurance Information

We accept Medicaid, Medicare, Child Health Plus. Neighborhood Health Providers,

Health Plus, and many other insurances. For those who do not have dental coverage, we
do offer an affordable reduced fee schedule.

For those who can't get to Jamaica Hospital's Dental Center, we have made every effort to
bring dental care to you. Most of our MediSys Health Care Centers in the community
also offer dental services and our staff at these centers are held to the same high standards
we set at our main office. Please review our list of dental centers and choose the one that
is closest to home
Department of nursing

OUR PHILOSOPHY OF NURSING

The Jamaica Hospital, for over one hundred years, has been committed to the delivery of quality
health care to the community. The Department of Nursing endeavors to conduct itself in a manner
supportive of this commitment.

In the Department of Nursing we are committed to maintaining an environment which fosters

creativity, innovation, openness, and mutual respect among staff members and leaders. We
believe that a creative management framework for nursing practice encourages all participants in
our department to think and share ideas with the expectation that their contributions will be
respected.

We believe that the nurse is the primary therapeutic instrument of nursing.

We provide care and services for our patients regardless of their age, sex, race, religion or creed:
physical, emotional or spiritual health, socio-economic condition or cultural background. This
belief forms the cornerstone of our partnership with others and affords a foundation for mutual
trust.

We serve the community in a compassionate and caring capacity witha commitment to improving
health care. We strive to develop programs and projects that address the primary concerns of
the community.

We treat our patients and significant others with dignity, recognize their uniqueness, and facilitate
their active participation in their care.

We believe that this care is best achieved through utilization of the nursing process, patient
education, and informed decision-making. We further believe that patient education is an
integral part of caregiver-patient interaction, thereby promoting the patients' awareness,
activating potentials, and restoring their capacity to attain wellness.

We believe that health is a continuous life process, and that each individual is responsible for the
maintenance of his or her own health. As nurses, in our unique role as integrators of patient care
services and patient advocates, our primary objective is a collaborative effort towards health
restoration and promotion in order to maximize patient self-actualization. We help patients
integrate chronic illness into life experiences in order to enhance their quality of life.

We accept responsibility and accountability for our practice, which is governed by professional
standards and ethical codes. Our practice is enhanced by creating nursing excellence amidst
the complexity of an ever-changing health care environment. We believe that continuing
education and development at all levels is vital to the improvement and achievement of quality
patient care. We believe that, through continuous quality improvement the Department of
Nursing will collaborate with other disciplines to ensure that patient care is coordinated,
comprehensive, cost-effective and efficient. We believe that research utilization should be the
basis for clinical validation and improving nursing practice
Obstetric of gynecology

Our obstetrical unit practices family-centered care--an exciting new concept for
obstetrical patients. Our family-centered maternity care offers prenatal classes, special
visiting privileges for fathers and "rooming-in" of the infant in the mother’s room, if
requested. Our educational program focuses on newborn care instruction classes and
lactation consultant services.

The obstetrical unit is furnished with state-of-the-art equipment. High tech monitors,
sonographic equipment, and modern birthing beds are combined with creature comforts.
Individual labor rooms with showers and televisions have recently been built.

These amenities complement our superb nursing, physician and midwifery staffs, all
dedicated to providing the highest quality medical care in a comfortable and supportive
environment.

Every birth is a special event for our staff as much as for family and baby, and we are
dedicated to making your birth experience a memorable one.

The Department of Obstetrics and Gynecology has a full program to provide total health
care for women. Our department offers tours of the maternity floors and Labor, Delivery,
and Recovery Rooms (LDR's) for expectant parents and prepared childbirth classes
during the pregnancy.

Our Division of Maternal-Fetal Medicine has the most up-to-date equipment for the
evaluation of mother and fetus. This is especially important in the management of high
risk pregnancies, which comprise 25% of our deliveries. This Division is staffed by a full
time Board Certified Perinatologist and highly trained nurses. Under the direction of the
Perinatologist, the Division provides genetic counseling, amniocentesis, diabetic
counseling, as well as maternal-fetal evaluation during the course of pregnancy.

Our Gynecologic Services use the latest techniques and equipment, such as
ultrasonography, color Doppler, laser and laparoscopic surgery, in the diagnoses and
treatment of female disorders. Other problems managed by our Gynecologic Service
include sexually transmitted diseases, abnormal Pap smears, benign tumors and female
urinary disorders including urinary incontinence

Department of Pathology and Clinical Laboratories

The Department of Pathology and Clinical Laboratories is a state-of-the-art, full service

laboratory that performs approximately 1.5 million tests annually to help detect, diagnose
and prevent disease. The department includes the Divisions of Anatomic Pathology,
Blood Bank, Chemistry, Hematology, Microbiology and Phlebotomy. Among the wide
range of testing performed in the department are biopsies, PAP smears, blood typing for
transfusions, glucose and cholesterol levels, blood counts, culturing of infectious disease
organisms and serology testing. The laboratory is fully computerized and boasts such
technologies as voice recognition, bar coding of specimens and electronic remote
reporting of results. There is an active blood drawing station that has been serving the
needs of the community for many years. The clinic laboratory operates 24 hours a day, 7
days a week.

Non-Invasive Vascular Lab

This laboratory provides testing for varicose veins, arterial insufficiency, carotid stenosis,
vertebral, renal stenosis, impotence (to rule out vascular insufficiency) and fistula/graft
analysis. Its equipment includes a state-of-the-art color duplex scanner.

Non-Invasive Cardiology Lab

An ultra-modern highly sophisticated unit for the diagnosis of heart disease, the non-
invasive cardiology lab is equipped with two-dimensional echocardiography with color
cardiac Doppler and color flow testing. All phases of stress testing, TEE and Holter
monitoring are performed as well as pacemaker monitoring.

ECG (Electrocardiography)
Routine and diagnostic measurement of the action of the heart

Department of Pediatric

The Department of Pediatrics at Jamaica Hospital Medical Center is one of the most
comprehensive facilities in the country in helping children and parents overcome illness.
Our physicians are highly trained in a variety of sub-specialties, but all of our staff
specialize in the compassion needed to treat children. The Department utilizes the main
hospital facilities to provide specialty care, and several off-site clinics for more
convenient access for less serious medical attention.

In January 2001, a new Pediatric Emergency Room was opened in Jamaica Hospital
Medical Center, which sees 30,000 patient care visits annually. This new facility
combines with 12 ambulatory care sites to offer trauma care, orthopedic, and all urgent
and emergent specialties.

The Department also offers a reading corner to promote the love of books, as well as a
supervised playroom. Aside from offering care in the hospital facilities, the pediatric
department sponsors a School Health Program. This program sends physicians and
support staff to three community schools to promote health and wellness in the
community.

Subspecialties offered:
Adolescent
Allergy
Asthma
Cardiology
Dermatology
Developmental
Endocrinology
Gastroenterology
Hematology
High Risk/Premature
Infant Apnea
Infectious Disease
Metabolic/Nutrition
Nephrology
Neurology
Pulmonary
Surgery

Pharmacy
The staff of registered pharmacists and pharmacy technicians provide medications and
supply drug information. Medications are distributed by the unit dose system to
maximize the quality of dispensing and monitoring. In addition, special medications such
as chemotherapy and intravenously administered nutrition are prepared.

Pharmacists review patient medication orders for appropriate dosage and use, drug
allergies, and interactions with other drugs or food.

The pharmacists monitor patients' drug therapy

throughout the hospital stay.

The pharmacy also develops educational materials for patients and serves as a resource
for professional education.

Prehospital care

The Department of Prehospital Care provides emergency ambulance service to the

communities serviced by Jamaica Hospital Medical Center through the New York City
911 system. Highly skilled emergency medical technicians and paramedics provide basic
and advanced life support care 24-hours each and every day.

An additional function of the Department of Prehospital Care is the Medical Bike Unit
which was formed in 1996. The Medical Bike Unit consists of specially trained
Emergency Medical Technicians and Paramedics who respond to emergency calls on
bicycles. As first responders, outfitted with full-equipped mountain bikes, two-way
radios, portable cellular telephones, medical supplies, oxygen, and a cardia defibrillator,
the Bike Medics often arrive at emergencies before conventional ambulance crews, and
perform life saving care when seconds count. The Medical Bike Unit also provides
dedicated medical coverage for large special events throughout the city including charity
bike rides and walks, and the Bike New York Great Five Boro Bike Tour.

With a history of providing ambulance services to the community dating back to the early
1900's, Jamaica Hospital Medical Center is among the largest hospital-based ambulance
operators in the city of New York.

Department psychiatric

Consultation / Liaison Service

The Department of Psychiatry provides 24-hour consultation and liaison services on the
medical, surgical, geriatric, pediatric and obstetrical units. Referrals are made by the
attending physician and phoned in to the department by the nursing staff. For more
information call (718) 206-7167

Inpatient Psychiatry Services

This 50 bed unit provides psychiatric services by a staff of caring professionals which
include psychiatrists, psychologists, social workers, creative arts therapists, and nurses.

For more information call our Psychiatric consultation service or our Psychiatric ER

Inpatient Chemical Dependency Unit (CDU)

This unit, located at our MediSys Flushing Location, offers treatment for the safe
withdrawal from alcohol and other drugs. Detoxification services are provided by a
dedicated and caring professional staff, including physicians, physicians' assistants,
specially trained nurses and attendants, credentialed alcoholism and substance abuse
counselors, creative arts therapists, social workers and psychiatric consultants. Admission
is voluntary, following intake screening. Patients are admitted 24 hours a day, seven days
a week. Discharge plans are based on the individual needs of the patient. For more
information or to schedule an appointment, call (718) 670-5693 and ask for the Chemical
Dependency Unit.

Psychiatric Emergency Department

Our Psychiatric Emergency Department provides acute evaluation and treatment of adults
who are experiencing psychiatric symptoms and if necessary, admission to out in-patient
unit. Working closely with our medical services, patients can receive the necessary
clinical treatments and services so important for positive outcomes. For more information
call (718) 206-7099

Department development

How can I help?

There are many ways you can contribute to the growth of the Jamaica Hospital Medical
Center. Each year, we provide millions of dollars of high quality care that goes
uncompensated. Your donation would help us to purchase new equipment, hire additional
staff, update our facilities or continue our many community programs.

Jamaica Hospital Medical Center has been designated a financially distressed hospital.
The Development Department is responsible for fundraising to benefit JamaicaHospital
Medical Center as well as the recording, acknowledgement and designation of all
donations. You can reach this department at 718-206-8613.

Fundraising Events

Every year, Jamaica Hospital Medical Center organizes a dinner dance. The proceeds
from these events benefit an area within the hospital. This year, all monies raised will
benefit the Disaster Response Fund.

Memorial gifts

When coping with the loss of a loved one, grieving family members and friends often
decide to make a memorial donation to Jamaica Hospital in the name of the deceased.
These gifts may benefit a specific area of the hospital, or go to the hospital's general
operating funds. For example, if the deceased was treated in the Coronary Care Unit, a
donor might request that his or her gift benefit that unit. That money would then be used
toward the purchase of new equipment, recruitment of additional staff or maintenance of
special outreach programs in that area.

Sometimes, family members request that people paying their respects to the deceased's
family make a donation to an organization in lieu of sending flowers.

Memorial gifts should be in the form of checks payable to Jamaica Hospital Medical
Center. The donor must indicate the name of the person being memorialized and the area-
if any-within the hospital to benefit. If the donor or donors would like surviving family
members to be notified that a gift was made in the deceased's name, that information
should be provided as well. Memorial gifts should be mailed to the attention of the
Development Department, Jamaica Hospital Medical Center, 8900 Van Wyck
Expressway, Jamaica, New York, 11418. Credit card orders may also be called in to the
Development Department at 718-206-8613.

Naming Opportunities

Jamaica Hospital Medical Center provides opportunities to dedicate areas of equipment

to someone or a company. A donor may name a medical unit, patient room, building, or
piece of equipment or nursing station. There are several ways to do this:

 A patient room could have a wall plaque that reads "In Honor of Mary Smith"
 A building could be named as "The Jane Doe Pavilion"
 A unit could be named such as "The John Smith Emergency Department"
  A pediatric asthma chair could have a plaque that reads "Donated by
"XYZ Company"

The amount of the donation varies with the area. For a brochure on naming opportunities,
please call the Development Department at 718-206-8613.

Department radiology
The Department of Radiology offers a wide variety of state-of-the-art diagnostic and
specialty services performed by board certified radiologists and highly trained and
experienced technologists. Fifteen Radiologists are on staff, with a minimum of four
always on-duty. These professionals handle sixty to seventy thousand cases each year.

A complete renovation was begun in 2001.Patients can now undergo their tests in a new
and more comfortable environment. Services include: ultrasound, mammography,
fluoroscopic procedures, diagnostic radiology, vascular laboratory, nuclear medicine, and
interventional radiology. A CT scanner, and high-speed CT scanner are also available.

Radiologists are on-site 8am to 6pm and are on-call during the rest of the day. For more
information, please call the Department of Radiology at (718) 206-6039.

Highlights

· Ultrasound
· Mammography
· Fluoroscopic procedures
· Diagnostic radiology
· Vascular laboratory
· Nuclear medicine
· Interventional radiology
· CAT scanner
· High-speed CAT scanner

Department rehabilitation
amaica Hospital Medical Center offers a full range of rehabilitative services through the
Margaret T. Palomino Inpatient Rehabilitation Unit, The Brady Institute, a nationally
recognized traumatic brain injury & coma recovery unit, and a complete array of
outpatient services. A staff of 125 professionals are rotated among the different
rehabilitative services to encourage diversity and cross-specialization, and to better serve
the patient. A fixed ratio between patient and staff is always observed to ensure the best in
quality rehabilitative care.

The Margaret T. Palomino Inpatient Rehabilitation Unit is a 29 bed segment whose

purpose is to provide the best in rehabilitation therapy. The Palomino Unit serves
approximately five to six hundred patients each year. services include:
· Physical therapy
· Occupational therapy
· Speech therapy
· Audiology
· Behavioral Psychology
· Psychology
· Neuropsychology
· Vocational rehabilitation
· Cognitive rehabilitation
· Recreational therapy

Department social work

The Social Work Department assists patients with their hospital stay and discharge
arrangements. The staff is comprised of a team of trained and experienced social workers
who monitor your hospital stay from admission to discharge. They work closely with
your attending physician to expedite tests or treatments to prevent unnecessary delays
during your hospitalization.

The social worker assists the patient with arrangements needed for after discharge and
placement in a nursing home or rehabilitation facility, if necessary. In addition, social
workers provide counseling services for JHMC patients and their families.

The department is open Monday through Friday from 7:30 a.m. to 5:00 p.m. and we have
staff available in the hospital during the evening and weekend hours. The phone number
is 718 206-6741

Visiting hours

Medical/Surgical Units:
Seven days a week, 10:00 a.m. to 8:00 p.m.
No children under 16 years old.

Pediatrics:
Parents may visit any time. One parent may stay overnight.
All other visitors: 11:00 a.m. to 8:00 p.m.
Children 3-16 years old, from 2:30p.m. to 4:30p.m.

Mother/Baby Unit:
Fathers may visit any time.
Grandparents, siblings and other family members: 11:00 a.m. to 8:00 p.m.
General visiting (age 12 and up): 6:00 to 8:00 p.m.
Children 3-16 years old, from 2:30p.m. to 4:30p.m.

Critical Care Units (MICU, CCU, SICU):

Visitors are limited to only the immediate family, two people for 5 minutes at a time,
every hour on the hour from 12 noon. until 8:00 p.m. Please check with the nurse if you
have special needs.

Neonatal Intensive Care Unit (NICU):

Parents may visit at any time. Others may visit only on weekends from 12:00 noon to
6:30 p.m. A parent must be present with the visitor.

Rehab Unit
Saturday, Sunday, Holidays Only - 12p.m. to 8p.m. - Children 3-16 years old.

The Brady Institute (TBI)

10:00a.m. - 8:00p.m. Any day - Children 3-16 years old.

Please check with the nurse if you have special needs.

Women Health center

Jamaica Hospital's concept of a Woman's Health Care Center began as a six room
Ob/Gyn office and eventually transformed into what is now a modern, fully-equipped,
state-of-the-art facility with 15 exam rooms and 3 procedure rooms to meet the specific
needs of women in the community.

In our center, we seek to offer integrated clinical and

educational services in a comfortable and caring
environment comprised of a friendly, multi-lingual
staff. Providers from many disciplines come to the
center to share their expertise and offer their
services.This setting, which is situated within a
larger, free standing outpatient center, provides an
excellent opportunity for linking the main campus
of Jamaica Hospital with the Women's Health
Center. Sharing a portion of the clinical space is the
MediSys Family Practice Center, maximizing the
volume of services offered and providing additional family services.

Our multidisciplinary staff includes obstetricians, gynecologists, surgeons, technicians,

radiologists, physician assistants, nurse practitioners, certified nurse midwives, registered
and licensed practical nurses. Our social workers, nutritionist, early identification, and
intervention service counselors, health educator, and genetic consoler are all also
available on a daily basis for consultation. Everyone at our center understands the
importance of working towards a single goal, to provide our patients with the very best in
healthcare.

Hours of Service
The Women's Health Center is open six days a week, with weekend and evening hours
available for your convenience. On Monday, Wednesday, and Friday, we are open from
8:30 a.m. until 5:00 p.m. On Tuesday and Thursday, we are open from 8:30 a.m. until
8:00 p.m.

Appointments

Appointments are necessary to see a physician and can be made by calling (718) 291-
3276 between the hours of 9:00 a.m. and 5:00 p.m.

Insurance

We accept more major insurance, including Neighborhood Health Providers, HealthFirst,

Medicaid, and Medicare. For those who do not have insurance, we offer a sliding fee
scale that is affordable. Representatives are also available to help you apply for medical
coverage if you are eligible.

Directions

The Women's Health Center is conveniently located one block from Jamaica Hospital
Medical Center at 135-10 Jamaica Avenue. We are easily accessible by train (E), or by
bus (Q24, 41, 54, or 56). If you are driving, you can take the Van Wyck Expressway to
Exit 6 (Hillside Avenue/Jamaica Avenue) and proceed west 1 block. Parking is available
in the rear of the building.
Welcome
Trump Pavilion for Nursing and Rehabilitation, Jamaica Hospital Nursing Home
Co., Inc., started to build its reputation as one of the finest nursing and
rehabilitation centers in January 1975. Our pride, dedication and range of services
have grown from a solid foundation.

Located on the Jamaica Hospital Medical Center campus, by the Van Wyck
Expressway, the five-story, 204-bed facility is a private, non-profit organization
that is easily accessible by car or public transportation. Serving Queens and the
surrounding communities, we provide short-term and long-term stays for
individuals requiring 24-hour nursing care and rehabilitation