May 29, 2015

Presentation to Lt. Governor

Dwarka Cycle Share Project

Delhi Development Authority

With technical support from
 Background

1. 45th GB Meeting under the Chairmanship of Honorable Lt. Governor, 2013.

2. MoU between DDA and CGM | SDMC and CGM and later NDMC and CGM

3. Consultations held

4. DPR prepared

5. Presentation to 51st GBM to Honorable Governor for decisions

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka
How to Use the System

Dwarka Public Bicycle Sharing System Delhi Development Authority

 Bicycle of London Barclay cycle hire

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka
PBS Bicycle
•Unisex step-through frame bicycle
•Alloy material for all the frames
•GPS enabled bicycles
•RFID enabled
•One piece handlebar with grips
•Internal Hub-brake mechanism
•Covered cables, derailleur and chain protector
•Puncture resistant tires with non-standard size
•Light load carrying front basket
•Mud-guard with advertisement space
•Adjustable seat positioning
•Rear and front lights.
•Internal Hub-dynamo

5
Dwarka Public Bicycle Sharing System
Delhi Development Authority
Dwarka
Information Technology System

Smart Card Control room

RFID

Mobile App

Card reader
kiosks at Docks

GPS device in Dock

Bicycles

6
Dwarka Public Bicycle Sharing System Delhi Development Authority
Dwarka
PBS Components

Docking Station Station Terminal Smart Cards

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka
PBS Components

Dwarka Public Bicycle Sharing System Delhi Development Authority

 Source: UMTC

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka PBS
Principles of Planning

1. 300m distance between stations (5min walking distance)

2. Fully-automatic system with bicycles having GPS and RFID tags for security of bicycles

3. Operations Control Centre for monitoring

4. Smart card access for users

5. User registration and validation

6. Redistribution vans for bicycle balancing

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka

Population: 7,00,000 approx.

Area: 57sqkm
Metro Stations: 10
Bus stops: 232

Dwarka Public Bicycle Sharing System Delhi Development Authority

 4-Wheeler

Dwarka 7%

Bus
Modal Share 19%

Total no. of trips: 19,49,281

2-Wheeler
16%

Railway
0%
Metro
2%

Auto Rickshaw
3%

Pedal Rickshaw
2%

Cycle
4%

Walk
47%

Dwarka NMV Lanes Delhi Development Authority

Dwarka 40.00%

Trip Lengths –
excluding 36.02%
35.00%
‘walk’ trips
Conclusion:
30.00%
57% of motorized trips within 6km.
6km is a 18min cycling distance.

25.00%

21.05%
20.00%

15.00%

11.52%
10.00% 9.66%
8.32%
6.58%
5.00% 4.70%

2.15%

0.00%
1-3 4-6 7-9 10-12 13-15 16-25 26-35 >35

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka
Metro Users & Bus Users
Access and Egress Trip By Mode
Local Bus
Cycle
Shared Auto 1%Cycle Rickshaw
0% 2%
2w 2%
0%

Auto
0%

Walk
95%

Dwarka Public Bicycle Sharing System Delhi Development Authority

PBS Station Locations
350 stations | 4500 bicycles

Site for Cyclopark

project

Phase 1:
Coverage area: 30 sq.km
Number of PBS stations:
Phase 1A- 100 (1500 bicycles)
Phase 1B- 80 (1000 bicycles)

Phase 2:
Coverage area: 20 sq.km
Number of PBS stations: 170
(2000 bicycles)

15
Dwarka Public Bicycle Sharing System Delhi Development Authority
Dwarka NMV
45

Survey Outcomes
40
Conclusion:
Safety being the biggest concern for
35 potential cyclists. NMV lanes a MUST
for safety and to ATTRACT people to
NMT
30

25

20

15

10

0
Shaded streets Nosafety on street looks bad its slow others

Dwarka Public Bicycle Sharing System Delhi Development Authority

Obstruction to Sidewalk
Documentation

MORE THAN 80% OBSTRUCTED

Dwarka Public Bicycle Sharing System

Quality of Shade
Documentation

MORE THAN 60% with POOR Shade

Dwarka Public Bicycle Sharing System Delhi Development Authority

Property entrances from Service Lanes
Documentation

ENTRANCES TOO FAR APART

UNSAFE and BORING!

Dwarka Public Bicycle Sharing System Delhi Development Authority

Pedestrian Lighting
Documentation

UTTIPEC: 20-25lux

MORE THAN 80% UNDER-LIT

Dwarka Public Bicycle Sharing System Delhi Development Authority

 30m RoW – 42.18km
NMV Lanes in Dwarka 45m RoW – 20.46km
Network of Bidirectional Cycle Track 60m RoW – 37.50km
on both sides of the road Total 100.14km
24 major junctions
38 minor junctions

Dwarka Public
NMV Lanes
Bicycle Sharing System Delhi Development Authority
 Phase 1A
Proposed PHASE 1 30m RoW – 12km
Retrofitting of Roads & Junctions 45m RoW – 4.5km
Total 16.5km+intrs

Phase 1B
45m RoW – 15km
60m RoW – 37.5km
Total 52.5km+intrs

Phase 2
30m RoW–30.18km
12m & 6m internal
connections
Total 30.18+new

Dwarka Public Bicycle Sharing System Delhi Development Authority

60m RoW

Dwarka Public Bicycle Sharing System Delhi Development Authority

45m RoW

Dwarka Public Bicycle Sharing System Delhi Development Authority

30m RoW

Dwarka Public Bicycle Sharing System Delhi Development Authority

30m - 30m

Dwarka Public Bicycle Sharing System Delhi Development Authority

30m - 45m

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka Public Bicycle Sharing System Delhi Development Authority
Station integration with NMV

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka Public
NMV Lanes
Bicycle Sharing System Delhi Development Authority
Dwarka Public
NMV Lanes
Bicycle Sharing System Delhi Development Authority
 Parking Management Plan for Dwarka

1. Parking sites: On-street and Off-street (area, PCUs)

2. Pricing mechanism: combining on-street with off-street prices
3. Financial Planning for long term parking management
4. Government – Nodal body (UTTIPEC NMT CELL) – Operator
contract
5. Marking of on-street parking slots on all arterial and sub-arterial
streets for: Car, 2-wheeler, Auto-rickshaw, Pedal rickshaw, any
other vehicle). Pick up and Drop off sites.
6. Time management of commercial vehicles
7. Parking passes for residential locations

Dwarka Public
NMV Lanes
Bicycle Sharing System Delhi Development Authority
 Traffic Management
(in consultation with Traffic Police)

1. Automatic Traffic Management System (with

vehicle actuation)
2. Surveillance System
3. Automatic Vehicle Location System
4. Red Light camera & Stop line Violation
Detection System
5. Intelligent signaling system with Control Centre
connectivity

Dwarka Public Bicycle Sharing System Delhi Development Authority

 Roles
DDA
• Provides capital
• Provides VGF
• Provides space for station
• Allows user charges
• Monitors performance
• Contracts with system
sponsor against advertising
rights for full costs
• Hires operator for daily
operations
• Approves expansion
• Service level agreements
Dwarka Public Bicycle Sharing System
Operator
• Operates against a fixed monthly
fee from the government
• Monitors and Maintains system
• Responsible for all leg work
• Adheres to performance
standards
• Planning and expansion of the
system.
• Provides and maintains user
interface.
• Markets & Brands the system
• Holds public meetings and
performs outreach
• Designs and Builds the
infrastructure as per contractual
rules
Delhi Development Authority
Operational Model

DDA
(capital + operational expenses as
Viability Gap Funding)

Escrow Account for Operations Fixed Monthly Service Charge

Based on SLA Operator
(shares operating risk + provides
System Sponsorship performance guarantee)

Parking Charges

% of TOD revenues

User Fee

Subscriptions

Dwarka Public Bicycle Sharing System Delhi Development Authority

 FINANCIAL MODEL

36
Dwarka Public Bicycle Sharing System Delhi Development Authority
 EXPENDITURE REVENUE
Capital Expenditure User Fee and Subscription
Revenue expenditure On-street parking charges
Operator Charges Advertisement
Depreciation/ Taxes Sponsorships

INCOME - EXPENDITURE

TAX IMPLICATION

CASH FLOW

37
Dwarka Public Bicycle Sharing System Delhi Development Authority
 Design consultancy (one Vehicles for maintenance Setting up of Depot
Redistribution vehicles
CAPEX (SHARE)
time)
1%
2%
team
0%
1%

OVER PERIOD OF 10 YEARS

Call and Operational Bicycle cost
Control Centre 13%
4%

Large stations
19%

Dock cost
37%

Small stations
16%

Terminal
7%
38
Dwarka Public Bicycle Sharing System Delhi Development Authority
REVENUE (SHARE) Advertisement or
sponsorship
OVER PERIOD OF 10 YEARS
18%
Gap Funding for Operations = Deficit from
Revenue component

User and
subscription
14%

Parking
68%

39
Dwarka Public Bicycle Sharing System Delhi Development Authority
Summary

40
Dwarka Public Bicycle Sharing System Delhi Development Authority
 Performance Standards

Dwarka Public Bicycle Sharing System Delhi Development Authority

 Performance Standards (sample)
Performance Standards are critical to the success of any system and therefore are set in advance for
Implementation Agency to monitor and Operating Partner to adhere to. The incentives and penalties to the
Operating partner may be based on the standards. The list below is not exhaustive.

Maintenance (over 30days)

1. Minimum percentage of total fleet available during a day: 99%
2. Average maximum wait time until empty dock/ cycle is available: 2minutes (for high priority stations)
3. Average maximum wait time until empty dock/ cycle is available: 4minutes (for low priority stations)
4. Maximum percentage of total fleet under poor maintenance: 0

IT (over 30days)
1. Total minutes of downtime of website and app: 20
2. Total number of seconds of downtime of access card: 1
3. Average total number of days until payment is processed: 1.5

Customer Service (over 30days)

1. Average total number of days to validate a user (manually): 2
2. Percentage of time that the call center is available: 99.9%
3. Maximum number of valid complaints: 10
4. Maximum percentage of unattended complaints: 0.1%
5. Average maximum time of queuing of calls: 1minute

CSS Policy Delhi Development Authority

42 /10
 Cycle Stations

Dwarka Public Bicycle Sharing System Delhi Development Authority

Dwarka Public Bicycle Sharing System Delhi Development Authority
STATIONS
Components

1. Space
2. Connections
• Electricity
• Optical Fiber
• Tele-
communication
3. Lighting
4. Docking Stations
5. Terminal
6. Attendant to sit
7. Cycle Parking
8. Subsidiary Requirements
• Toilets
• Lighting
• Water Connections
9. Cycle Repair kiosk for Above Minneapolis' Bike Highway, a Self-Service Repair Kiosk for
Cyclists
cyclist

Dwarka Public Bicycle Sharing System Delhi Development Authority

Integration of station at
Metro

1. Integration of MMI plans

2. Double tapping system to
be provided at stations
with crowded stations

Cycle station at metro station, Rennes

Dwarka Public Bicycle Sharing System Delhi Development Authority

CSS Policy
Dwarka Public Bicycle Sharing System Delhi Development Authority
47 /10
Cycle station integrated at street with guard room.

Dwarka Public Bicycle Sharing System Delhi Development Authority

Station integration with NMV

Dwarka Public Bicycle Sharing System Delhi Development Authority

 A vision for Dwarka

Station Design: Oasis Design, New Delhi

Dwarka Public Bicycle Sharing System Delhi Development Authority
 A vision for Dwarka

Station Design: Oasis Design, New Delhi

Dwarka Public
NMV Lanes
Bicycle Sharing System Delhi Development Authority
 A vision for Dwarka

Station Design: nilA, New Delhi

Dwarka Public Bicycle Sharing System Delhi Development Authority
 ASmall
visionStation:
for Dwarka
10 docks

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 ASmall
visionStation:
for Dwarka
10 docks, with kiosk

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 ALarge
visionStation:
for Dwarka
upto 50 docks, on two sides

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 ALarge
visionStation:
for Dwarka
upto 50 docks, on two sides

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 ALarge
visionStation:
for Dwarka
upto 50 docks, with cycle parking

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 A vision for Dwarka

Large Station: upto 50 docks, with cycle parking

Station Design: StudioBOXX, Gurgaon

Dwarka Public Bicycle Sharing System Delhi Development Authority
 Working Group Recommendations

1. Cycle Sharing System in Dwarka

a. Tentative Cycle Sharing Station Network
b. Hiring of Station & Branding Design consultant
c. Setting up of Operations Control Centre (Transport Department/ DDA)
d. Providing Depot space
2. NMV Master Plan for Dwarka Components
a. Road retrofitting plan
b. Junction retrofitting (in consultation with Traffic Police)
c. Parking management plan
d. Place-making
e. Traffic Management (in consultation with Traffic Police)
3. NMV Phase 1 – hiring of consultants for streetscaping
4. Formation of Nodal NMT Cell (PMC)

Dwarka NMV Lanes Delhi Development Authority

 Decisions Required

1. Cycle Sharing System in Dwarka

a. Cycle Sharing Network & tentative Station locations
b. Cycle sharing Operational/ Revenue model
c. Hiring of Station & Branding Design consultant
d. Setting up of Operations Control Centre (Transport Department/ DDA)
e. Providing Depot space
f. Formation of Steering Committee under VC for implementation of project
a. EM & FM, DDA | CE, Dwarka | UTTIPEC | CGM (technical support)
2. NMV Master Plan for Dwarka Components
3. NMV Phase 1 – hiring of consultants for street-scaping
4. Formation of Nodal NMT Cell (PMC)

Dwarka NMV Lanes Delhi Development Authority

Delhi Development Authority
Approved in Governing Body of
UTTIPEC under chairmanship of
Hon’ble LG on May 29, 2015

Copyright: Delhi Development Authority &

Centre for Green Mobility Ahmedabad