EternityGE - Quick - Start PDF

Eternity
Quick Start
Eternity
Integrated Enterprise Voice Switch
with Universal Connectivity
Quick Start
Introduction
Thank you for choosing the Matrix Eternity! Please read the instructions in this
quick start to install this feature reached System.
This Quick Start is meant to help you install the basic features and parameters
of the system. For advanced installation and detailed feature description,
please refer the Eternity System Manual provided to you on the CD-ROM.
It is possible to configure the Eternity using following interfaces:
• Web interface (TCP/IP)
• Telephonic interface (using SLT and DKP)
• Serial Interface (RS-232)
Compared to the telephonic and serial interface, the Web interface is simpler
and more user friendly. Hence, we recommend the system engineer to use the
web interface to configure the Eternity.
* This Quick Start is applicable for software version V6R13 onwards.
Before You Start
Verify Package Content

Unpack the system. Make sure that your package contains all the below items.
If any item is missing or damaged, please contact the source from where you
have purchased the system.
Eternity Platform 3 Pin AC Mains cable
Quick Start and

RJ-45 Cable
User Card
CD containing Voice Messages, System Manual,

Quick Start and User Card.
Wall mounting nails Matrix Logos

Mounting Template Support Card
Telephone Personality Guide Warranty Card
MDF cable for Switch Card (provided with Eternity ME only)
Installing the Eternity
Precautions
• Ensure proper electrical earth and telecom earth for safety of personnel as
well as of the System.
• Always wear properly earthed anti static belts while handling the cards of
the System.
• Use Primary Protection on the trunk and long distance extension lines to
protect the system from lightning and electrical surges.
• It is advisable that the system should be installed away from any source of
electromagnetic noise such as any radio equipment, heavy transformers,
faulty electric chokes of tube-lights, any device having a faulty coil etc. This
will reduce any problem arising due to electromagnetic effect.
Installation
Installing SLT, DKP and TWT Cards:
• Unpack the SLT, TWT, DKP cards and insert them in the universal slots of
the Eternity.
• Plug the MDF cable provided with each card in the MDF connector provided
on the front panel of the card.
• Refer the cable connections given in the 'Appendix' to identify the ports and
terminate the open end of the cables in the main MDF.
• Single Line Analog Telephone instruments can be connected to SLT port,
• Digital Key phones viz. Eon45, Eon48, Eon42 and consoles viz. DSS64,
DSS72 and DSS16X4 can be connected to the DKP Port.
• Two Wire Trunk (Analog Trunk) can be connected to TWT port.
Installing the BRI Card:

Refer below given information before inserting the BRI card in the system.
While installing the BRI Card in the Eternity ME
• Use the MDF cable provided with the BRI card.
• When the BRI port is to be used in the NT mode the Tx and Rx cable of BRI
port shall be crossed with Rx and Tx cables of the terminal respectively.
• For using the BRI port in the TE mode, the cable connections shall need not
to be crossed.
While installing the BRI Card in the Eternity GE

• While installing BRI card in the Eternity GE, you shall also set the Jumpers
given on the BRI Card as shown below to use them as NT/TE.
• By default, all BRI ports are configured in TE Mode.
Jumper Position for Port1 Jumper Position for Port2
Mode
J1 J2 J3 J4 J6 J7 J8 J9
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Jumper Position for Port3 Jumper Position for Port4
Mode
J10 J16 J17 J18 J14 J15 J19 J20
NT BC BC BC BC BC BC BC BC
TE AB AB AB AB AB AB AB AB
Above jumpers are on the Main Board.
Common points for installing the BRI card in Eternity-ME and GE
• Depending on the requirement, each BRI Port can be configured in TE/NT

mode. It is possible to feed power to the terminal equipments connected to
the BRI port (Orientation type configured as Network) from the Eternity.
• To feed the power on Tx and Rx wires, set the jumpers J1 and J2 of BRI
module in AB position.
• To feed the power on separate pairs of wires, set the jumpers J1 and J2 of
BRI module in BC position.
• To power the ISDN terminal from external power source, keep the jumpers
J1 and J2 open.
• The jumpers J1 and J2 as are provided on the BRI module (daughter
board).
Number of ISDN terminals that can be connected on the BRI port

configured in NT mode depends on the power consumed by the ISDN
terminals. Maximum power that can be provided on one BRI port is 50mA.
However, from signaling point of view max 8 terminals can be connected
on the BRI port configured in NT mode. Hence, if the terminal equipments
do not consume power from the BRI port (configured in NT mode) of the
Eternity, maximum 8 terminals can be connected to it
Termination Resistance on the BRI Port

Termination of 100 Ohms should be inserted in following cases:
1. When the BRI port is configured in NT mode.
2. When the BRI port is configured in TE mode and connected in Point-to-

Point configuration as shown in figure1.
Figure 1:
BRI
ISDN Line NT
Network
TE
Eternity
3. When the BRI port is configured in TE mode and connected as last
terminal on the S0 bus (Multi-point configuration) as shown in figure 2.
Figure 2:
BRI
ISDN Line
Network NT
TE TE TE
Other Other
ISDN ISDN
Equipment Equipment Eternity
4. Termination need not be inserted in case 2 and 3 above, if the S0 bus

itself supports Terminating resistors.
5. Termination need not be inserted if BRI port of Eternity (configured in TE

mode) is connected as any terminal other than the last terminal on the S0
bus (Multi-point configuration).
To set the 100 Ω termination on the BRI port set the Jumpers J3 and J4
(provided on the BRI module) in AB position.
To remove the 100 Ω termination from the BRI port set the Jumpers J3
and J4 (provided on the BRI module) in BC position.
While Installing E&M Card
• The E&M Card supports Type-4 and Type-5 connection.

• To select the Type-4 connection for the E&M Port, set Jumpers J1 and J2
(given on E&M module) in AB Position.
• To select the Type-5 connection for the E&M Port, set Jumpers J1 and J2
(given on E&M module) in BC Position.
By default, all the E&M Ports are set to support Type-4 connection.
• The E&M port can be set for the 2-wire speech interface or 4 wire speech
interface as required.
• To select 2-wire speech interface for the E&M Port, set Jumpers J3 and J4
(given on E&M module) in BC Position.
• To select 4-wire speech interface for the E&M Port, set Jumpers J3 and J4
(given on E&M module) in AB Position.
While Installing GSM (Mobile) Card
• Unpack the Mobile Card.

• Connect the antenna (provided with the Mobile card) to the splitter
connector provided on the front panel of the Mobile card.
• Following figure shows location of Mobile port in Mobile card.
Eternity GE GSM 4 Card:
GSM Module GSM Module
SIM Holder SIM Holder SIM Holder SIM Holder
Mobile3 Mobile4 Mobile1 Mobile2
Euro Connector
Eternity ME GSM 8 Card
GSM Module GSM Module GSM Module GSM Module
SIM Holder SIM Holder SIM Holder SIM Holder SIM Holder SIM Holder SIM Holder SIM Holder
Mobile7 Mobile8 Mobile5 Mobile6 Mobile3 Mobile4 Mobile2 Mobile1
Euro Connector
Refer following steps before installing SIM cards in the Mobile Ports.
• Installing SIM in GSM Mobile Port
• If you want to use PIN Protection

• If it is desired to use the PIN Protection, install the SIM card in
your Mobile handset and enable the PIN Protection.
• From the Mobile handset change the PIN to 1234.
• Remove the SIM from the Mobile handset and insert in the Mobile
Port of the Eternity.
• Installing the SIM with PIN Value 1234, enables you to change
the SIM PIN from the Eternity later on.
• If you don't want to use PIN Protection

• Insert the SIM in the Mobile handset and make sure that the PIN
Protection is disabled.
• Remove the SIM Card from the Mobile handset and install in the
Mobile port of the Eternity.
• Installing RUIM CDMA Mobile Port

• It is strongly recommended to not to use PIN protection facility for the
Mobile port, used as CDMA.
• Using CDMA Mobile Handset, make sure that PIN Protection is
disabled in RUIM.
• Do not use PIN Protection enabled RUIM in Eternity, the RUIM might
get blocked.
LED indications for the Mobile Port would be as shown below:
Cadence in msec (1 cadence is of 3000

Event Colour
msec)
Port Disable - LED Off
Port Idle - LED Off
Port Active (All
states other than RED Continuous ON
Ring and Speech)
400ms ON-200 ms OFF-400ms ON-200 ms
Ring Event GREEN
OFF
Speech GREEN Continuous ON
200ms On-200ms Off-200ms On-200ms Off-

Module Initialization ORANGE 200ms On-200ms Off-200msOn-200ms Off-
200ms On-1200ms Off (5 Blinks)

PUK required ORANGE
200ms On-200ms Off-200msOn-1600ms Off

SIM PIN faulty ORANGE
200ms On-2000ms Off (3 Blinks)
200ms On-200ms Off-200ms On- 2400ms
SIM Absent ORANGE
Off (2 Blinks)
Network Link Down
(absence of ORANGE 200 ms On-2800 ms Off (1 Blink)
Network)
If the points related to the PIN protection are not followed, your SIM card
can get blocked and it will require Personal Unblocking Number (PUK) to
reactivate it again.
While Installing VoIP Card
• Unpack VoIP Card.

• Insert VoIP Card in the universal slot of the system.
• Connect one end of the RJ45 cable (provided with the VoIP card) to
Ethernet port of VoIP card and the other end with the LAN switch or broad
band Modem.
• LED indications for the VoIP card would be as shown below:
VoIP Card supports 2 LEDs:

• LED 1 Indicates the VoIP Card’s Status.
• LED 2 Indicate the status of the SIP Trunk, for which the LED is
assigned.
Indication of LED1 shall be:
Event Colour Cadence

Booting up GREEN Continuous
Stack Construction in GREEN 200msON-200ms OFF-
progress 200msON-200ms OFF
Stack Construction GREEN 1 Sec ON-1 Sec OFF
Successful
VoPP Program Down Load RED Continuous ON
Fail
Stack Construct Failure- RED 200ms ON-1sec OFF
PPPoE Authentication Fail
Stack Construct Failure-IP RED 200ms ON-200ms OFF-
Address Invalid 200ms ON-1sec OFF
Indication of LED2 shall be:
Eve nt Colour Ca de nce

SIP Trunk-Disabled RED Continuous ON
Registration Fail- RED 200ms ON-1 Sec OFF
Authentication Password (continuous)
Invalid
Registration Fail- RED 200ms ON-200 ms OFF-
Configuration Parameters 200 ms ON-1 Sec OFF
Invalid (continuous)
Registration in Progress GREEN 200 ms ON-1 Sec OFF
(continuous)
Registration successful GREEN Continuous ON
While Installing the T1E1PRI Card
• Unpack T1E1PRI Card.

By default, termination resistance of DS1 port set as 120Ω, which is
for E1 connectivity.
• To use the DS1 port for T1 connectivity, termination resistance shall be
changed to 100Ω.
In Eternity ME
• DS1 Port -1’s termination resistance can be changed using DIP switch
SW5.
• Set Pins of SW5 as shown below to set termination resistance.
Pin-1 Pin-2 Pin-3 Pin-4 Resistance

OFF OFF ON OFF 120 Ohms (for E1)
OFF ON OFF OFF 100 Ohms (for T1)
• DS1 Port 2’s termination resistance can be changed using DIP Switch
SW2.
• Set Pins of SW2 as shown below to set termination resistance.
Pin-1 Pin-2 Pin-3 Pin-4 Resistance

OFF OFF ON OFF 120 Ohms (for E1)
OFF ON OFF OFF 100 Ohms (for T1)
In Eternity GE
• Termination resistance can be changed, using Jumper J5.

• In default configuration Jumper J5 is set in AB Position to provide 120Ω
termination resistance, which is for E1 connectivity.
• If you want to use the DS1 Port for T1 connectivity set Jumper J5 in BC
position, which shall provide termination resistance of 100Ω.
• Connect one end of the RJ45 cable (provided with the T1E1PRI Card) to
the DS1 port and the other end to Modem provided by service provider.
LED indication of T1E1PRI Card of Eternity-ME and Eternity-GE are

shown below:
Eternity-ME
• The Eternity ME T1E1PRI Card has four LEDs, viz . L1, L2, L3 and L4.
• LED L1 and L2 are assigned to DS1 Port 1, while LED L3 and L4 are
assigned to DS1 Port 2.
• LED L1 shows Card Heart Bit as well as status of the PORT1.
Eternity-GE
• The Eternity-GE T1E1PRI Card has 2 LEDs, viz. LED1 and LED2.
• LED patterns are defined as shown below for different state and signaling
as shown below.
1. Port Active Mode

Signaling Type: E1-PRI
LED1/LED3 Pattern:
PORT Status Colour Cadence
Layer 1 established GREEN Continuous ON
successfully
CRC4 Alarm GREEN 100ms ON-100 ms OFF
BFA Alarm RED 500ms ON-500 ms OFF
LOS Alarm RED Continuous ON
LED2/LED4 Pattern:
successfully
RAI Alarm RED 500ms ON-500 ms OFF
AIS or LOS Alarm RED Continuous ON
Signaling Type: E1-CAS
LED1/LED3 Pattern:
successfully
CRC4 Alarm GREEN 100ms ON-100 ms OFF
MFA Alarm RED 100ms ON-100 ms OFF
BFA Alarm RED 500ms ON-500 ms OFF
LED2/LED4 Pattern:
successfully
Y-Bit Alarm GREEN 100ms ON-100 ms OFF
AIS16 Alarm RED 100ms ON-100 ms OFF
RAI Alarm RED 500ms ON-500 ms OFF
AIS or LOS Alarm RED Continuous ON
Signaling Type: T1-RBS or T1-PRI
LED1/LED3 Pattern:
No Alarm GREEN Continuous ON
TFA Alarm or MFA RED 500ms ON-500 ms OFF
Alarm
AIS Alarm RED 100ms ON-100 ms OFF
LED2/LED4 Pattern:
successfully
RAI or LOS Alarm RED Continuous ON
2. Port Maintenance Mode
LED1/LED3 Pattern:
Maintenance Mode RED - 500 ms RED-500 ms
GREEN GREEN
LED2/LED4 Pattern:
Near end loop back wait RED 100ms ON-100 ms OFF
before activate
Near end loop active RED Continuous ON
Near end loop back wait RED 500ms ON-500 ms OFF
before deactivate
Far end loop back wait GREEN 100ms ON-100 ms OFF
after activate
Far end loop active GREEN Continuous ON
Far end loop back wait GREE 500ms ON-500 ms OFF
after deactivate
3. Port Disable Mode
LED1/LED3 Pattern:
Port Disable RED Continuous ON
LED2/LED4 Pattern:
Port Disable Off Off
While Installing VMS Card
• Unpack VMS Card.

• Insert VMS Card in the universal slot of the system.
• LED indication of VMS card In Eternity-ME and Eternity-GE are
shown below:
Condition Colour Cadence
Normal Green 1 sec ON - 1 Sec Off
Disk Error RED 100ms ON - 100ms OFF
File System Error RED Continuous ON
4. Switching ON the system

• Switch ON the system, it takes 2 to 3 minutes for init.
• On completion of the initialisation, LED L1 on master card/CPU card
will blink Green with cadence of 1Sec ON - 1 Sec OFF, continuously.
5. How to reach the Home Page of Web Server?
Connecting the Eternity with the computer

• Connect the Ethernet Port of the Eternity to the Ethernet Port of the
Computer using the RJ-45 cable provided with the system.
• The default IP Address of the Eternity is 192.168.1.1 and Subnet
Mask is 255.255.255.0.
• To access the Eternity using computer, the Eternity and computer
shall be in the same subnet.
• Follow below given steps to change the Eternity’s IP Address and
Subnet Mask.
1. Dial 1#91-1234 (1234 is default SE Password) to enter in SE
Mode (from any SLT/DKP).
2. Issue command 2110-<IP Address>, to change IP Address
For example, issue command 2110-192168050010, to change
the IP Address as (192.168.50.10).
3. Issue command 2111-<Subnet Mask>, to change Subnet Mask.
4. Dial 00 to exit from SE Mode.
To change the IP Address and Subnet Mask of the Ethernet port of the
computer go to: My Network Places → Properties → Local Area
Connection → Properties → Internet Protocol (TCP/IP) → Properties.
(For computers with windows 2000 and XP Operating Systems)
You may also connect the Eternity in the LAN of the organisation. But
make sure that the Eternity and the computer you are using to access the
Eternity are in the same subnet.
• Configuring the Eternity using the Web Jeeves
• Enter IP address of the Eternity in browser’s address field.

• The Eternity will prompt for login as shown below.
• Log in as SE
• Log in as SA
• Log in as Front Desk User
• Click on option to 'Log in as SE', if you are a System Engineer.
Feature Menu is displayed on the left side of Welcome page.
• Click on Login button after entering valid User Password (default:

1234) for SE:
• On successful log in, you will get 'Home Page'.
• Now you can configure the Eternity Using Jeeves.

• The left most side of all the Jeeves Page, contains link list.
• Click on the link and the respective webpage will get opened.
• Make required changes and click on ‘Submit’ given on the bottom of
the webpage to affect the changes.
6. Select the Country (Region Code)
By default, the Country = India. Change the country code from the
webpage, ‘System General Parameters’, Parameter Name - ‘Country’.
Once you have selected the country, give SE command to default the
Eternity from the SLT/DKP as given below:
1. Dial 1#91-SE Password to enter in SE Mode (from any SLT/DKP)

2. Issue command 5302-Reverse SE Password, to load the default
settings for the selected country.
7. Program the Emergency Numbers
• Click on the link 'Emergency Numbers'.

• First 5 entries of Emergency Number table are non-editable, you can
only assign the OG Trunk Bundle Group to route these numbers. The
default setting of Emergency Number table depends on the Region
you have selected.
• In default setting, if you don't find emergency numbers recognised in
your region, program the same at in any index from 6 to 10 and
assign OG Trunk Bundle Group to route this number.
• Make sure that trunk lines programmed in OG Trunk Bundle Group
assigned for Emergency Number, are capable of routing the
emergency number, otherwise the emergency services will get
affected.
8. Enterprise Name
• Enterprise name of up to 80 characters can be programmed.

• Refer, ‘System General Parameters’ - ‘Customer Name’.
9. Time Zone - Automatic (Time Table), Manual Time Zone
• By default, all the stations and trunks are assigned Time Table -1.
• The default settings of the Time Table-1 is given below:
• Working Hours 09:00 to 18:00
• Break Hours 13:00 to 14:00
• Non working hours: 18:00 to 09:00
• Refer, ‘Time Tables’ to make changes in this time table.
• Refer ‘Station Basic Feature Template’ to assign time table to station.
• Refer ‘Trunk Feature Template’ to assign time table to trunk.
• It is also possible to set the time zone for the stations and trunks
manually, refer System Manual for more details.
10. Program flexible numbers
• By default, stations are assigned flexible numbers as given below:

• SLT : 2001 to 2512
• DKP : 3001 to 3128
• ISDN Terminal : 3201 to 3264
• Refer ‘SLT Parameters’ to change the flexible numbers of SLTs.
• Refer ‘DKP Parameters’ to change the flexible numbers of DKPs.
• Refer ‘ISDN Terminal Parameters’ to change the flexible numbers of
ISDN terminals.
11. DSS Console

• Each Digital Key Phone can be assigned maximum 2 DSS Consoles
• Refer, "DKP Parameters", to assign DSS console to DKP.
• Hardware Slot - Port, to which DSS is connected, shall be assigned to
the desired DKP port as "DSS 1 H/w Slot - Port".
• To attach second DSS console to same DKP Port, assign hardware
slot - port of other DSS console to the DKP port as "DSS 1 H/w Slot -
Port" parameters.
Example:
DKP Card is installed in slot 05.
Digital Key Phones are connected on 1st and 2nd port of the DKP Card.
One DSS is connected to 3rd port of DKP Card.
Second DSS is connected on 4th port of the DKP Card.
• To assign one DSS to each DKP port following programming shall be

done in "DKP Parameters".
• To assign both DSS to DKP -001 following programming shall be

done in "DKP Parameters".
12. CLIP
• CLI detection on TRK

• By default for region code India, all TRK ports are configured to
etect the DTMF CLI, refer TWT Hardware Template-Rx CLI Type.
• Know the CLI type supported by exchange and configure this
parameter accordingly.
• CLI presentation on SLT

• In default settings for India and other regions except United
States, Mexico, Namibia and Canada, all SLT ports are assigned
SLT Hardware Template -01.
• By default, CLIP Type is set as DTMF, in SLT Hardware
Template - 01.
• Refer, ‘SLT Hardware Template (01)’ - CLIP Type, to change
it if required.
• In default settings for regions United States, Canada, Mexico and
Namibia all SLT ports are assigned SLT Hardware Template-06.
• By default, CLIP Type is set as FSK Bellcore, in SLT
Hardware Template - 06.
• Refer, ‘SLT Hardware Template (06) - CLIP Type, to change it
as required.
• Know the CLIP protocol supported by the telephone instrument to
be connected on SLT Port and configure this parameter
accordingly.
• You may assign different SLT Hardware Template to different SLT
Ports if required. Refer, ‘SLT Parameters’ to assign SLT
Hardware Template to SLT.
No configuration is required for CLI detection on Mobile, DS1, BRI and

SIP Trunks.
No configuration is required for presenting the CLI on DKP and ISDN

Terminals.
13. Class of Service
• Class of Service is part of Station Basic Feature Template, by default

all the stations are assigned Station Basic Feature Template-01, in
which COS group 03 is assigned for working hour, break hours and
non-working hours.
• Refer ‘Class of Service’ to check the default settings of the CoS
group 03 and customise CoS group as required.
• Refer Station Basic Feature Template to change the default CoS
group assigned to the station
• Station can be assigned different COS group by assigning different
Station Basic Feature Templates.
• Refer SLT Parameters to change Station Basic Feature Template
assigned to SLT Ports. Refer, ‘DKP Parameters’ to change Station
Basic Feature Template assigned to DKP Ports. Refer ‘ISDN
Terminal Parameters’ to change Station Basic Feature Templates
assigned to ISDN Terminals.
14. Toll Control
• Toll control is part of Station Basic Feature Template, by default all the
stations are assigned Station Basic Feature Template - 01.
• By default, all the stations are assigned Allowed List - 03 and Denied
List - 03 for working hour, break hours and non-working hours.
• By default, all the stations are allowed to make Local, STD and ISD
calls.
• Refer ‘External Number List’ to customise allowed and denied number
Lists as required.
• Refer Station Basic Feature Template assigned to the station to
change number list assigned in default settings.
15. Trunk Access
• Trunk Access is part of Station Basic Feature Template, by default all

the stations are assigned Station Basic Feature Template - 01.
• By default all stations are assigned OG Trunk Bundle Group = 01.
• By default members of the OG Trunk Bundle Group-01 are none,
means in default configuration the stations are not given access to
any trunks.
• Refer OG Trunk Bundle to form the OG Trunk Bundles as desired.
• Refer OG Trunk Bundle Group, program the OG Trunk Bundles as
members of the OG Trunk Bundle Group.
• Refer Station Basic Feature Template assigned to the station, to
assign different OG Trunk Bundle Group for different Trunk Access
Codes.
16. LCR
• By default, LCR is disabled on all the OG Trunk Bundle Groups.

• Refer ‘OG Trunk Bundle Group’ - LCR Type, to enable the required
LCR type.
• Refer links of Least Cost Routing to program attributes of the LCR.
17. Trunk Landing
• Routing the incoming call to Trunk Landing Group

• By default all the trunks are assigned trunk landing group (routing
group) 01.
• By default members of the routing group 01, are DKP 001 to 008
and SLT 001 to 008.
• Refer ‘Routing Groups’ to program the routing groups with
desired members.
• Refer Trunk Feature Template to assign the routing group to trunk
for working hours, break hours and non working hours.
• DID
• By default DID is disabled on all the trunks for working hours,
break hours and non working hours.
• Refer Trunk Feature Template to enable DID for the working
hours, break hours and non working hours as desired.
• Refer Voice Message Applications to assign voice modules for
the different messages of the DID.
• CLI Based Routing

• By default all the entries of the CLI Based Routing Table are
blank.
• Refer ‘CLI Based Routing’ to program the desired destination for
particular calling number.
• DDI (Direct Dialing In)

• Refer DS1 Port Parameter, to assign IC Reference ID and OG
Reference ID to DS1 Port for working hours, break hours and non
working hours.
• Refer links of the DDI Routing, viz. IC Reference Table, DDI
Routing Table and Outgoing Reference Table to program DDI
Routing.
• For more details refer System Manual.
• Trunk Auto Answer

• By default Trunk Auto Answer is disabled on all the trunks for
working hours, break hours and non-working hours.
• Refer Trunk Feature Template to enable Trunk Auto Answer for
the working hours, break hours and non-working hours as
desired.
• Refer Voice Message Applications to assign voice modules for
the Auto Answer Greeting message, Auto Answer RBT message
and Auto Answer Bye message.
• DISA
• By default DISA is disabled on all the trunks for working hours,
break hours and non-working hours.
• Refer Trunk Feature Template to enable DISA for the working
hours, break hours and non-working hours as desired.
Refer system manual chapter “Incoming Call Management” for more

details and interactions of DID, DISA, Trunk Auto Answer, DDI and CLI
Based Routing.
18. Program the Operator Group
• By default, all the stations and trunks are assigned operator-1.

• By default routing group number 32 is programmed as operator-1 for
working hours, break hours and non-working hours.
• By default, members of the Routing Group 32 are DKP001 to 008 and
SLT 001 to 008.
• Made list of operator station for working hours, break hours and non
working hours.
• Refer Routing Group to form routing groups with members which are
to be used as operator for working hours, break hours and non
working hours.
• Refer Operators to assign the routing group as operators.
• Refer Station Basic Feature Template to assign operator to the
station.
• Refer Trunk Feature Template to assign operator for the trunk.
19. DS1 Port
• By default, the orientation type of the DS1 port is Terminal.

• To connect the DS1 port with the Public network, orientation type of
the DS1 port shall be Terminal (TE).
• To connect the DS1 port for private networking, the orientation type
shall be set to Terminal/Network depending on the network scenario.
• Refer DS1 Port Parameters to configure the basic attributes of the
DS1 port.
• By default, the DS1 port is set to support “E1 PRI” signaling. Refer
‘DS1 Port Parameters’ - ‘Signal Type’ to change the signaling as T1
PRI/E1 CAS/T1 RBS as supported by the exchange (Network).
• E1 PRI Signaling
• Know the PRI switch variant supported by exchange.
• In case of private networking set the ISDN switch variant
supported by both the PBXs.
• By default, the PRI Switch variant is ‘ETSI NET5’.
• Refer ‘PRI Parameters’, to change the attributes of the PRI
signaling.
• E1 CAS Signaling
• To set E1 CAS signaling on DS1 port, go to ‘DS1 Port Parameter’
- ‘Signal Type’, configure it as ‘E1 CAS’.
• By default the E1 Line Signaling Variant is ‘ITU T Q.400 – Q.490’
and E1 Registered Signaling variant is ‘MFC R2’.
• Know the Line Signaling and Registered Signaling variant
supported by the exchange, while in case of private networking
use the signaling variant supported by both the PBXs.
• Refer ‘E1 CAS Parameters’, to change the attributes of the E1
CAS signaling.
• T1 RBS Signaling
• To set T1 RBS signaling on DS1 port, go to ‘DS1 Port Parameter’
- ‘Signal Type’, configure it as ‘T1 RBS’.
• By default the T1 Line Signaling Variant is ‘E&M Wink Start FGD’
and Registered Signaling variant is ‘DTMF’.
• Know the T1 Line Signaling and Registered Signaling variant
supported by the exchange, while in case of private networking
set the signaling variant supported by both the PBXs.
• Refer ‘T1 RBS Parameters’, to change the attributes of the T1
RBS signaling.
• Each DS1 Port is assigned following templates in default

configuration:
• Trunk Feature Template Number 01

• Station Basic Feature Template Number 01
• Station Advance Feature Template Number 01
• The assigned templates can be changed or customised as required.
When DS1 port orientation type is Terminal, the Trunk Feature Template
assigned to it is of relevance.
When DS1 port orientation type is Network, the Station Basic Feature
Template and Station Advance Feature Template assigned to it are of
relevance.
20. Mobile Port
• SIM Card subscribed from the GSM Service Provider can be installed
in the GSM Mobile Port.
• RUIM subscribed from the CDMA service provider can be installed in
the CDMA Mobile port.
• Make sure that you are installing the Eternity where sufficient network
coverage is available.
• Band Selection:
• Select the Frequency Band which is used by your Service
Provider. In default configuration Mobile Port is set to operate at
900+1800 MHz. Refer parameter ‘Band Selection’ in “Mobile Port
Parameters” to change the Band for the Mobile Port.
• Network Selection:
Important Points:
• In GSM you can select and use network selection as 'Automatic'/
'Manual' as desired.
• In CDMA, manual network selection is not supported; hence in
CDMA it is must to use Automatic network selection.
• Refer ‘Mobile Network Selection’ for configuring the Network
related attributes.
• By default, all Mobile ports are configured to select the
network automatically. The Network Selection Mode is
Automatic.
• If the network is to be selected manually, set the ‘Network
Selection Mode’ as Manual. Program the Network Operator
code (MCC-MNC) in priorities for the Mobile Port.
• Refer ‘Mobile Port Parameters’ and ‘Mobile Network Selection’ for

configuring the Mobile Port’s attributes.
• By default Mobile ports are assigned Trunk Feature Template number
01.
21. BRI Port
• By default, the orientation type of the BRI port is Terminal.

• To connect the BRI port with public network, orientation type of the
BRI port shall be Terminal.
• By default, the BRI Switch variant for the BRI port is ‘ETSI NET 3’.
Know the BRI switch variant supported by public network. Refer ‘BRI
Parameters’, to change the attributes of the BRI Port.
• To connect the BRI port for private networking, orientation type can
be set as Network/Terminal depending on the private network
scenario. Select the BRI Switch Variant which is supported by both
the PBXs.
• To connect the ISDN Terminals with the BRI Port, orientation type of
BRI port shall be set as Network. Check the BRI Switch Variant
supported by the BRI port and the ISDN terminals; choose the
common switch variants supported by them.
• Each BRI Port is assigned following templates in default
configuration:
• Trunk Feature Template-01
• Station Basic Feature Template -01
• Station Advance Feature Template -01
• The assigned templates can be changed or customised as required.
When BRI port is configured as Terminal, the Trunk Feature Template

assigned to it is of relevance.
When BRI port is configured as Network, the Station Basic Feature

Template and Station Advance Feature Template assigned to it is of
relevance.
Refer ‘ISDN Terminal Parameters’ for configuration of ISDN Terminal

interfaced with the BRI Port.
22. E&M Trunk
• By default, E&M Port is assigned following templates in default

configuration.
• E&M Feature Template - 01
• Trunk Feature Template - 01
• Station Basic Feature Template - 01
• Station Advance Feature Template - 01
• Refer, “E&M Parameters”, to assign different template to the E&M
Port.
• By default Seizure Type for the E&M port is Immediate, refer E&M
Feature Template to change the Seizure Type as required.
• By default Release Type for the E&M port is Status Change, refer
E&M Feature Template to change the Release Type as required.
• By default Orientation Type for the E&M port is Station, refer E&M
Feature Template to change the Orientation Type as required.
• By default the Dial Type for the E&M port is Pulse, with Pulse Dial
Ratio 10PPS 1:2, refer E&M Feature Template to change the Dial
Type to Tone if required.
Station Advance Feature Template and Station Basic Feature Template is

of significance when E&M Port orientation type is Station.
Trunk Feature Template is of significance when E&M Port orientation type
is Trunk.
23. VoIP Ethernet Port
To make VoIP calls you must have,
• Broadband Internet Connection to make/receive calls through Public

Internet. If you wish to make calls within your network, you do not
need an Internet connection.
• A SIP Account with an Internet Telephony Service Provider (ITSP). If
you want to make peer-to-peer calls (i.e. calls made without
intervention of SIP Server or Proxy Server) you do not need the
service of ITSP.
Configuring the VoIP Ethernet Port
• To configure VoIP Ethernet Port, refer “VoIP Ethernet Port

Parameters”.
• Know the Connection Type of the LAN from Administrator and
configure the ‘Connection Type’ for the VoIP Ethernet Port
accordingly.
• If Connection Type = Static
• The default connection type is set as Static for all the VoIP
Ethernet Ports.
• Default IP Address of the VoIP Ethernet Port is
192.168.1.116, and Network Mask is 255.255.255.0, change
the IP address and Network Mask as per your LAN
Addressing scheme.
• Program the Router’s LAN interface IP Address as a
‘Gateway IP Address’ for the VoIP Ethernet Port.
• Program the DNS Address/Domain Name as provided by

your Internet Service Provider.
• If Connection Type = DHCP

• Change the Connection Type to DHCP.
• The VoIP Ethernet Port IP Address, Network Mask and
Gateway Address will be provided by dynamically by the
DHCP server on LAN. You have to set the DNS address only.
• If DHCP server provides DNS address, set the ‘DNS
Connection Type’ to Auto
• If DHCP server does not provide DNS address, program the
DNS server address/DNS Name as provided by your Internet
Service Provider.
• If Connection Type = PPPoE
• Change the Connection Type to PPPoE.
• The PPPoE server will automatically assign the VoIP
Ethernet Port IP Address, Network Mask and Gateway
Address.
• Program the PPPoE User name and Password as provided
by the Internet Service Provider.
• If PPPoE server doesn’t provide the DNS address, program
the DNS Address/DNS Name as provided by your Internet
Service Provider.
• If DNS address is provided by the PPPoE server, set the
‘DNS Connection Type’ to Auto.
24. SIP Trunk
• To configure SIP Trunk refer, ‘SIP Trunk Parameters’

• Configure Proxy SIP Trunk as shown below:
• Assign the VoIP Port to be used for the SIP Trunk.
• Enable the SIP Trunk.
• Program the SIP ID, Registrar Server Address, Registrar
Server Port, Authentication ID, Authentication Password as
provided by your ITSP.
• If your ITSP uses Outbound Proxy, Enable the Outbound
Proxy for the SIP Trunk and also program the Outbound
Proxy Server Address and Port as provided by your ITSP.
25. VMS Card
• The Eternity automatically assigns un-used SLT software ports (i.e.

SLT ports which are not assigned any hardware slot-port) as VMS
port.
• The SLT software ports used by VMS card are automatically gets
configured in Routing Group number 33.
• The Eternity automatically assigns Routing Group number 33 as VMS
Group.
• Default access code of VMS group is 3931, refer ‘Access Codes’ -
VMS Group, to change default access code.
• To land incoming calls at VMS, program Routing Group 33 as TLG in
the trunk feature template assigned to the respective trunk.
• By default there is no Message Wait Notification for all stations.
Message wait notification is part of Station Advance Feature template,
hence refer Station Advance Feature Template assigned to the station
to set Message Wait Notification Type as required.
• VMS is also referred as ‘CadencePro’ in Eternity.
Configuring the VMS Card
Collect following information:

• Decide to which extension numbers, mailbox has to be assigned.
• If Ethernet port of CadencePro is going to be connected in the
network, consult LAN administrator and get the IP Address and
Subnet mask to be assigned to the Candencepro.
How to reach the Home Page of Web Server of VMS?
• Connecting the VMS card with the computer
• Connect the Ethernet Port of the VMS Card to the Ethernet Port of
the Computer using the RJ-45 cable provided with the card.
• The default IP Address of the VMS card is 192.168.1.131 and Subnet
Mask is 255.255.255.0.
• To access the web server of VMS card using computer, the VMS
Ethernet port and computer shall be in the same subnet.
• Follow below given steps to change the VMS Ethernet port IP
Address and Subnet Mask:
Step 1: Entering into the Programming mode
• Dial VMS Group access code (Default 3931) from any station
• VMS will answer the call and greet with Welcome Message.
• Dial *19-1234 (1234 is the default SE Password of VMS) during
the Welcome message.
• VMS will greet with “Enter the Programming Command”.
Step 2: Assigning an IP Address
• Enter into the programming mode by following the step 1 i.e.

“Entering into the Programming mode”.
• Dial the SE command 1501-IP Address-#*.
• For example, if the IP address 192.168.1.182 is to be
programmed, the SE command shall be given as,
1501-192168001182-#*.
• VMS card will restart once you enter this command.
Step 3: Assigning an Subnet Mask
• Enter into the programming mode by following the step 1. i.e

“Entering into the Programming mode”.
• Dial the SE command 1502-Subnet Mask-#*.
• For example, if the subnet mask 255.255.255.0 is to be
programmed, the SE command shall be given as, 1502-
255255255000-#*.
• VMS will restart once you enter this command.
You may also connect the VMS card port in LAN of the organization. But
make sure that the VMS card and the computer you are using to access it
are in the same subnet.
Configuring the VMS using the Web Interface
Access the Webjeeves of the CadencePro

• Open the Web browser/Internet Explorer.
• Enter the IP address of the CadencePro Network Port in the URL field of
the Web browser/Internet Explorer and press Enter key.
• The CadencePro will prompt for login as shown below:
• You can enter the User name of your choice. (Entering the user name is
not mandatory for login.)
• Enter the SE Password (default: 1234) in the ‘Password’ field.
• Click on the ‘Login’ button.
• On successful login, you will be taken to the Home Page.
• Now, you can configure the CadencePro using Web Jeeves.
• The left most side displays the link for different web pages for configuring.
• Click on the link and the respective webpage will get opened.
• Make required changes and click on ‘Submit’ button given on the bottom
of the webpage to affect the changes.
Configuring the Region Code:
• By default, Region Code = ‘India’.

• To change the Region code, click on the link “System Parameters” and
refer Region Code options.
• Select the Region code from the list and Submit the page.
• Following parameters would be changed as per the Region code
programmed:
• Operator code for Home Node
• DST type
• Welcome Messages for Port
Configuring the Date & Time Settings:

• Click on the link “Date & Time Settings” and Date & Time Settings
webpage will open as given below:
Current Date & Time:
• Program the Current Date and Current Time.
• Current date & time is required in the system because certain
features like Time table, holidays, Greetings, etc. relates to date & time.
Time Table:
• Program the start time and end time of working hours for weekdays in the
Time Table. Remaining time would be considered as Non-working hours.
• Welcome messages are played according to the time table programmed.
For example:
For Monday, Start time is programmed as 09:00 and End time is
programmed as 18:00 for working hours.
Thus, 00:00 to 08:59 and 18:00 to 23:59 would be considered as Non-
working hours.
Holidays:
• Program the date and month of holidays.
• On holidays, time table would not be applicable and Welcome message is
played according to the holidays.
Configuring the Station Parameters:

• Click on the link “Station Parameters” and Station Parameters webpage
will open as given below:
• Extension Number:
• Program the Extension numbers of the PBX which are to be
allowed.
• Mailbox Number:
• By default, no Mailbox is assigned to any Station number.
• Assign the Mailbox number (001-512) to the Station Number if
mailbox facility is to be given. Use 000 for not assigning a
mailbox number.
• Same mailbox number should not be assigned to two different
station numbers.
• For changing the Mailbox related parameters, refer topic
“Configuring the Mailbox Parameters”.
• Abbreviated Name:
• By default, blank for all station number.
• Assign abbreviated name if dial by name feature is to be used
• Only 3 alphabets of the station user name can be programmed in
Abbreviated name and it should be enter in capital letters i.e for
example: program ‘RAK’ for Rakesh.
• Mode:
• Mode for each station is used for transfer type.
• Different Modes supported are Manual and Scheduled.
• Program Manual mode for Station if Transfer type is to be kept
fixed through out the day.
• Program Scheduled mode for Station if Transfer type is to be kept
different at different time of the day.
• By default, Mode = Manual.
• If Manual Mode is programmed:
• Program the Transfer type in the field “Manual Mode Transfer
Type” for the station.
• By default, Manual Mode Transfer Type = Wait for Answer.
• For different transfer types refer “Transfer Types”.
• If Scheduled Mode is programmed:

• Program Start Time and Transfer Type for Time Zone 1 - Time
Zone 4 in Scheduled Mode.
Start Time for Time Zone 1-Time Zone 4:
• By default, Start Time = 00.00.
• Start time of Time Zone 2 is the End time of Time Zone 1 and
so on. Thus, program the Start time accordingly.
• Transfer Type for Time Zone 1-Time Zone 4:
• By default, Transfer Type = Wait for Answer
• For different transfer types refer “Transfer Types”.
• Transfer Types:
Different transfer type which can be set is as given below:
• None - Directly transfers the caller to the mailbox if assigned.
• Blind - Directly transfers the caller to the extension number
dialed by the caller without knowing the status of the extension i.e
whether it is busy or not.
• Wait for Ring - Transfers the caller to the extension number
dialed by the caller if the extension is ringing i.e ring is detected
by the CadencePro.
• Wait for Answer - Transfers the caller to the extension number
dialed by the caller only if it is answered.
• Screen - CadencePro asks the caller to record its name and the
recorded name is played to the extension number dialed by the
caller if it answers. If extension user accepts the call it is
transferred otherwise takes the caller to the home node.
Configuring the Mailbox Parameters:

• Click on the link “Mailbox Parameters” and Mailbox Parameters webpage
will open as given below:
• Mailbox Size:
• Default Mailbox size = 5 minutes for each mailbox. Maximum size
of mailbox can be of 999 minutes for each mailbox.
• Change the Mailbox size for mailbox depending upon who is the
Station user.
• Maximum Message Length:

• Default Maximum Message Length = 15 seconds for each
mailbox. Maximum message length can be of 999 seconds.
• Change the Message length of the mailbox depending upon who
is the Station user.
• Ask Mailbox Password at Login:

• Default = Yes.
• You can also programmed it as ‘No’ i.e password will not be
asked from the station user while accessing the mailbox.
• Message Notification:
• Default = No.
• Program it as ‘Yes’ for the mailbox depending upon the station
user.
Checking the VMS installation

• Dial the VMS group number (default 3931) form station. The call shall be
automatically answered by the VMS and you shall hear the voice
message programmed in the VMS.
26. Disconnect tone Detection
• If you are using TRK and using DID (Auto Attendant) on the same,
enable Disconnect Tone Detection and program Disconnect Tone
Cadence in TWT hardware Template assigned to TRK.
• For more detail refer, Eternity System manual - Disconnect Tone
Detection.
27. Change the SE password
• Once you finish installation, you are advised to change the SE

password to prevent unauthorised access.
• Refer “Change Password” to change the SE password.
Appendix
Cable Diagram for cards of Eternity-ME
SLT32 SLT32
SLT08 SLT16
(Lower MDF Connector) (Upper MDF Connector)
Port Color Port Color Port Color PORT COLOR
SLT01 Blue-White SLT01 Blue-White SLT01 Blue-White SLT17 Blue-White
SLT02 Orange-White SLT02 Orange-White SLT02 Orange-White SLT18 Orange-White
SLT03 Green-White SLT03 Green-White SLT03 Green-White SLT19 Green-White
SLT04 Brown-White SLT04 Brown-White SLT04 Brown-White SLT20 Brown-White
SLT05 Grey-White SLT05 Grey-White SLT05 Grey-White SLT21 Grey-White
SLT06 Blue-Red SLT06 Blue-Red SLT06 Blue-Red SLT22 Blue-Red
SLT07 Orange-Red SLT07 Orange-Red SLT07 Orange-Red SLT23 Orange-Red
SLT08 Green-Red SLT08 Green-Red SLT08 Green-Red SLT24 Green-Red
SLT09 Brown-Red SLT09 Brown-Red SLT25 Brown-Red
SLT10 Grey-Red SLT10 Grey-Red SLT26 Grey-Red
SLT11 Blue-Black SLT11 Blue-Black SLT27 Blue-Black
SLT12 Orange-Black SLT12 Orange-Black SLT28 Orange-Black
SLT13 Green-Black SLT13 Green-Black SLT29 Green-Black
SLT14 Brown-Black SLT14 Brown-Black SLT30 Brown-Black
SLT15 Grey-Black SLT15 Grey-Black SLT31 Grey-Black
SLT16 Blue-Yellow SLT16 Blue-Yellow SLT32 Blue-Yellow
TWT08 TWT08
Port Color Port Color
TWT01 Grey-Black TWT05 Grey-Black
TWT02 Blue-Yellow TWT06 Blue-Yellow
TWT03 Orange-Yellow TWT07 Orange-Yellow
TWT04 Green-Yellow TWT08 Green-Yellow
TWT04+SLT12
Por t Color
SLT01 Blue-White
SLT02 Orange-White
SLT03 Green-White
SLT04 Brow n-White
SLT05 Grey-White
SLT06 Blue-Red
SLT07 Orange-Red
SLT08 Green-Red
SLT09 Brow n-Red
SLT10 Grey-Red
SLT11 Blue-Black
SLT12 Orange-Black
TWT01 Green-Black
TWT02 Brow n-Black
TWT03 Grey-Black
TWT04 Blue-Y ellow
TWT08+SLT24 TWT08+SLT24
Port Color PORT COLOR
SLT01 Blue-White SLT13 Blue-White
SLT02 Orange-White SLT14 Orange-White
SLT03 Green-White SLT15 Green-White
SLT04 Brown-White SLT16 Brown-White
SLT05 Grey-White SLT17 Grey-White
SLT06 Blue-Red SLT18 Blue-Red
SLT07 Orange-Red SLT19 Orange-Red
SLT08 Green-Red SLT20 Green-Red
SLT09 Brown-Red SLT21 Brown-Red
SLT10 Grey-Red SLT22 Grey-Red
SLT11 Blue-Black SLT23 Blue-Black
SLT12 Orange-Black SLT24 Orange-Black
TWT01 Green-Black TWT05 Green-Black
TWT02 Brown-Black TWT06 Brown-Black
TWT03 Grey-Black TWT07 Grey-Black
TWT04 Blue-Yellow TWT08 Blue-Yellow
DLC08/DLC16 CARD
Port Color
DKP01 Blue-White
DKP02 Orange-White
DKP03 Green-White
DKP04 Brown-White
DKP05 Grey-White
DKP06 Blue-Red
DKP07 Orange-Red
DKP08 Green-Red
DKP09 Brown-Red
DKP10 Grey-Red
DKP11 Blue-Black
DKP12 Orange-Black
DKP13 Green-Black
DKP14 Brown-Black
DKP15 Grey-Black
DKP16 Blue-Yellow
E&M04 CARD
Port Color
E&M01-M, SB Blue-White
E&M01-E, SG Orange-White
E&M01-SP(RxA), SP(RxB) Green-White
E&M01-SP(A), SP(B) Brown-White
E&M01-02 CCS Grey-White
E&M02-M, SB Blue-Red
E&M02-E, SG Orange-Red
E&M02-SP(RxA), SP(RxB) Green-Red
E&M02-SP(A), SP(B) Brown-Red
E&M03-M, SB Grey-Red
E&M03-E, SG Blue-Black
E&M03-SP(RxA), SP(RxB) Orange-Black
E&M03-04 CCS Green-Black
E&M04-M, SB Brown-Black
E&M04-E, SG Grey-Black
E&M04-SP(RxA), SP(RxB) Blue-Yellow
E&M04-SP(A), SP(B) Orange-Yellow
E&M08 CARD E&M08 CARD
E&M01-M, SB Blue-White E&M05-M, SB Blue-White
E&M01-E, SG Orange-White E&M05-E, SG Orange-White
E&M01-SP(RxA), SP(RxB) Green-White E&M05-SP(RxA), SP(RxB) Green-White
E&M01-SP(A), SP(B) Brown-White E&M05-SP(A), SP(B) Brown-White
E&M01-02 CCS Grey-White E&M05-06 CCS Grey-White
E&M02-M, SB Blue-Red E&M06-M, SB Blue-Red
E&M02-E, SG Orange-Red E&M06-E, SG Orange-Red
E&M02-SP(RxA), SP(RxB) Green-Red E&M06-SP(RxA), SP(RxB) Green-Red
E&M02-SP(A), SP(B) Brown-Red E&M06-SP(A), SP(B) Brown-Red
E&M03-M, SB Grey-Red E&M07-M, SB Grey-Red
E&M03-E, SG Blue-Black E&M07-E, SG Blue-Black
E&M03-SP(RxA), SP(RxB) Orange-Black E&M07-SP(RxA), SP(RxB) Orange-Black
E&M03-04 CCS Green-Black E&M07-08 CCS Green-Black
E&M04-M, SB Brown-Black E&M08-M, SB Brown-Black
E&M04-E, SG Grey-Black E&M08-E, SG Grey-Black
E&M04-SP(RxA), SP(RxB) Blue-Yellow E&M08-SP(RxA), SP(RxB) Blue-Yellow
E&M04-SP(A), SP(B) Orange-Yellow E&M08-SP(A), SP(B) Orange-Yellow
BRI04/BRI08 CARD BRI04/BRI08 CARD

(Lower MDF Connector) (Lower MDF Connector)
Port Port Port Color
BRI01 TxA, TxB Blue-White BRI05 TxA, TxB Blue-White
BRI01 RxA, RxB Orange-White BRI05 RxA, RxB Orange-White
BRI01 V-, V+ Green-White BRI05 V-, V+ Green-White
BRI02 TxA, TxB Brown-White BRI06 TxA, TxB Brown-White
BRI02 RxA, RxB Grey-White BRI06 RxA, RxB Grey-White
BRI02 V-, V+ Blue-Red BRI06 V-, V+ Blue-Red
BRI03 TxA, TxB Orange-Red BRI07 TxA, TxB Orange-Red
BRI03 RxA, RxB Green-Red BRI07 RxA, RxB Green-Red
BRI03 V-, V+ Brown-Red BRI07 V-, V+ Brown-Red
BRI04 TxA, TxB Grey-Red BRI08 TxA, TxB Grey-Red
BRI04 RxA, RxB Blue-Black BRI08 RxA, RxB Blue-Black
BRI04 V-, V+ Orange-Black BRI08 V-, V+ Orange-Black
Cable Diagram for cards of Eternity-GE
SLT08 SLT16
SLT01 Blue-White SLT01 Blue-White
SLT02 Orange-White SLT02 Orange-White
SLT03 Green-White SLT03 Green-White
SLT04 Brown-White SLT04 Brown-White
SLT05 Grey-White SLT05 Grey-White
SLT06 Blue-Red SLT06 Blue-Red
SLT07 Orange-Red SLT07 Orange-Red
SLT08 Green-Red SLT08 Green-Red
SLT09 Brown-Red
SLT10 Grey-Red
SLT11 Blue-Black
SLT12 Orange-Black
SLT13 Green-Black
SLT14 Brown-Black
SLT15 Grey-Black
SLT16 Blue-Yellow
TWT02 + SLT14 TWT04+SLT04

TWT01 Blue-White SLT01 Blue-White
TWT02 Orange-White SLT02 Orange-White
NC Green-White SLT03 Green-White
NC Brown-White SLT04 Brown-White
SLT01 Grey-White NC Grey-White
SLT02 Blue-Red NC Blue-Red
SLT03 Orange-Red TWT01 Orange-Red
SLT04 Green-Red TWT02 Green-Red
SLT05 Brown-Red TWT03 Brown-Red
SLT06 Grey-Red TWT04 Grey-Red
SLT07 Blue-Black NC Blue-Black
SLT08 Orange-Black NC Orange-Black
SLT09 Green-Black
SLT10 Brown-Black
SLT11 Grey-Black
SLT12 Blue-Yellow
SLT13 Orange-Yellow
SLT14 Green-Yellow
DLC04 / DLC08 CARD
Port Color
DKP01 Blue-White
DKP02 Orange-White
DKP03 Green-White
DKP04 Brown-White
DKP05 Grey-White
DKP06 Blue-Red
DKP07 Orange-Red
DKP08 Green-Red
DLC02+SLT06
DLC04+SLT12
Port Color
SLT01 Blue-White
SLT02 Orange-White
SLT03 Green-White
SLT04 Brown-White
SLT05 Grey-White
SLT06 Blue-Red
SLT07 Orange-Red
SLT08 Green-Red
SLT09 Brown-Red
SLT10 Grey-Red
SLT11 Blue-Black
SLT12 Orange-Black
DKP01 Green-Black
DKP02 Brown-Black
DKP03 Grey-Black
DKP04 Blue-Yellow
E&M02/E&M04 CARD
Port Color
E&M01-M, SB Blue-White
E&M01-E, SG Orange-White
E&M01-SP(RxA), SP(RxB) Green-White
E&M01-SP(A), SP(B) Brown-White
E&M01-02 CCS Grey-White
E&M02-M, SB Blue-Red
E&M02-E, SG Orange-Red
E&M02-SP(RxA), SP(RxB) Green-Red
E&M02-SP(A), SP(B) Brown-Red
E&M03-M, SB Grey-Red
E&M03-E, SG Blue-Black
E&M03-SP(RxA), SP(RxB) Orange-Black
E&M03-04 CCS Green-Black
E&M04-M, SB Brown-Black
E&M04-E, SG Grey-Black
E&M04-SP(RxA), SP(RxB) Blue-Yellow
E&M04-SP(A), SP(B) Orange-Yellow
SLT16 Card
L1 L2 Connector Port Colour

RJ45-1 SLT 01 Blue - (Blue & White)
(Blue) SLT 02 Orange - (Orange & White)
1 SLT 03 Green - (Green & White)
SLT 04 Brown - (Brown & White)
2 (Orange) SLT 06 Orange - (Orange & White)
SLT 07 Green - (Green & White)
3 (Green) SLT 10 Orange - (Orange & White)

4 (Brown) SLT 14 Orange - (Orange & White)
TRK16 Card

RJ45-1 TRK 01 Blue - (Blue & White)
(Blue) TRK 02 Orange - (Orange & White)
1 TRK 03 Green - (Green & White)
TRK 04 Brown - (Brown & White)

2 (Orange) TRK 06 Orange - (Orange & White)
TRK 07 Green - (Green & White)
3 (Green) TRK 10 Orange - (Orange & White)
4 (Brown) TRK 14 Orange - (Orange & White)
TWT8 Card

RJ45-1 TWT 01 Blue - (Blue & White)
TWT 02 Orange - (Orange & White)
1 TWT 03 Green - (Green & White)
TWT 04 Brown - (Brown & White)
RJ45-2 TWT 05 Blue - (Blue & White)

2 TWT 06 Orange - (Orange & White)
TWT 07 Green - (Green & White)
TWT 08 Brown - (Brown & White)
RJ45-3 Blue - (Blue & White)
3 Orange - (Orange & White)
Green - (Green & White)
Brown - (Brown & White)
RJ45-4 Blue - (Blue & White)
4 Orange - (Orange & White)
Green - (Green & White)
Brown - (Brown & White)
DKP16 Card

RJ45-1 DKP 01 Blue - (Blue & White)
(Blue) DKP 02 Orange - (Orange & White)
1 DKP 03 Green - (Green & White)
DKP 04 Brown - (Brown & White)

2 (Orange) DKP 06 Orange - (Orange & White)
DKP 07 Green - (Green & White)
3 (Green) DKP 10 Orange - (Orange & White)

4 (Brown) DKP 14 Orange - (Orange & White)
TRK2, DKP2, SLT16 Card

L1 L2
Connector Port Colour
5 (Gray) DKP 02 Orange - (Orange & White)

6 (Red) TRK 02 Orange - (Orange & White)
TRK4, SLT16 Card
L1 L2
5 (Gray) TRK 02 Orange - (Orange & White)

6 (Red) TRK 04 Orange - (Orange & White)
DKP4, SLT16 Card

L1 L2
5 (Gray) DKP 02 Orange - (Orange & White)

6 (Red) DKP 04 Orange - (Orange & White)
SLT20 Card
L1 L2
SLT 02 Orange - (Orange & White)
2 SLT 06 Orange - (Orange & White)

Following are the connection details of the 2-wire/4-wire, Type-4/Type-5
configuration:
2 Wire / Type 4 E&M Connection 2 Wire / Type 5 E&M Connection
M M M M
SB SB SB NC NC SB
E E E E
SG SG SG SG
SP(RxA) NC NC SP(RxA) SP(RxA) NC NC SP(RxA)
SP(RxB) NC NC SP(RxB) SP(RxB) NC NC SP(RxB)

SP(A) SP(A) SP(A) SP(A)
SP(B) SP(B) SP(B) SP(B)
CCS NC NC CCS CCS NC NC CCS
One E&M Port of PBX-A One E&M Port of PBX-B One E&M Port of PBX-A One E&M Port of PBX-B
4 Wire / Type 4 E&M Connection 4 Wire / Type 5 E&M Connection
M M M M
SB SB SB NC NC SB
E E E E
SG SG SG SG
SP(RxA) SP(RxA) SP(RxA) SP(RxA)
SP(RxB) SP(RxB) SP(RxB) SP(RxB)

SP(A) SP(A) SP(A) SP(A)
SP(B) SP(B) SP(B) SP(B)
CCS NC NC CCS CCS NC NC CCS
One E&M Port of PBX-A One E&M Port of PBX-B One E&M Port of PBX-A One E&M Port of PBX-B
CCS Connection should be made as shown below for any of the above four combination
M NC NC M
SB NC NC SB
E NC NC E
SG NC NC SG
SP(RxA) NC NC SP(RxA)
SP(RxB) NC NC SP(RxB)
SP(A) NC NC SP(A)
SP(B) NC NC SP(B)
CCS CCS
PLCC PLCC
One E&M Port of PBX-A Panel Panel One E&M Port of PBX-B
MATRIX TELECOM PVT. LTD.
Corporate Office:
394-GIDC, Makarpura, Vadodara - 390010, India.
Tel.:+91 265 2630555, Fax: +91 265 2636598
E-mail: Info@MatrixTeleSol.com
Version 8, March 2009
Factory:
39-GIDC, Waghodia - 391760, Dist. Vadodara, India.
Tel.: +91 2668 262056/57
Technical Support:
Tel.: +91 2668 263172/73, Fax: +91 2668 262631
E-mail: Support@MatrixTeleSol.com
www.MatrixTeleSol.com

EternityGE - Quick - Start PDF

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Eternity

* This Quick Start is applicable for software version V6R13 onwards.

Before You Start

Verify Package Content

Eternity Platform 3 Pin AC Mains cable

Quick Start and

CD containing Voice Messages, System Manual,

Wall mounting nails Matrix Logos

Installing the BRI Card:

While installing the BRI Card in the Eternity GE

Above jumpers are on the Main Board.

Common points for installing the BRI card in Eternity-ME and GE

• Depending on the requirement, each BRI Port can be configured in TE/NT

Number of ISDN terminals that can be connected on the BRI port

Termination Resistance on the BRI Port

1. When the BRI port is configured in NT mode.

2. When the BRI port is configured in TE mode and connected in Point-to-

4. Termination need not be inserted in case 2 and 3 above, if the S0 bus

5. Termination need not be inserted if BRI port of Eternity (configured in TE

While Installing E&M Card

• The E&M Card supports Type-4 and Type-5 connection.

While Installing GSM (Mobile) Card

• Unpack the Mobile Card.

Eternity GE GSM 4 Card:

GSM Module GSM Module

SIM Holder SIM Holder SIM Holder SIM Holder

Mobile3 Mobile4 Mobile1 Mobile2

GSM Module GSM Module GSM Module GSM Module

Mobile7 Mobile8 Mobile5 Mobile6 Mobile3 Mobile4 Mobile2 Mobile1

• Installing SIM in GSM Mobile Port

• If you want to use PIN Protection

• If you don't want to use PIN Protection

• Installing RUIM CDMA Mobile Port

LED indications for the Mobile Port would be as shown below:

Cadence in msec (1 cadence is of 3000

200ms On-200ms Off-200ms On-200ms Off-

200ms On-200ms Off-200ms On-200ms Off-

200ms On-200ms Off-200ms On-200ms Off-

While Installing VoIP Card

• Unpack VoIP Card.

VoIP Card supports 2 LEDs:

Indication of LED1 shall be:

Event Colour Cadence

Indication of LED2 shall be:

Eve nt Colour Ca de nce

While Installing the T1E1PRI Card

• Unpack T1E1PRI Card.

Pin-1 Pin-2 Pin-3 Pin-4 Resistance

Pin-1 Pin-2 Pin-3 Pin-4 Resistance

• Termination resistance can be changed, using Jumper J5.

LED indication of T1E1PRI Card of Eternity-ME and Eternity-GE are

1. Port Active Mode

Signaling Type: E1-CAS

2. Port Maintenance Mode

3. Port Disable Mode

While Installing VMS Card

• Unpack VMS Card.

4. Switching ON the system

5. How to reach the Home Page of Web Server?

Connecting the Eternity with the computer

• Configuring the Eternity using the Web Jeeves

• Enter IP address of the Eternity in browser’s address field.

• Click on Login button after entering valid User Password (default: