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Lastly, it provides the objective of interview process and what steps should
we take to prepare for an interview.
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Introduction
When interviewing for employment you could be thinking that if you are the
candidate with the best answers to interview questions, you'll get the job. In
fact, that isn't typically the case.
Cigarettes, chew gums, too much perfumes, scuffed shoes, talking to cell
phones and listening to iPods will strike against you.
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COMMUNICATION
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Types of Communication
Verbal
Non-verbal
Verbal
Verbal communication is simply the communication that is expressed through
words. What you say is verbal communication. What you don't say is
nonverbal communication. Verbal communication is vital to healthy
relationships, businesses and groups. Although on 10 percent of what is said
actually makes it way into a person's long-term memory bank, verbal
communication plays an essential role in daily life. It's seen when the
President makes a speech, a teacher lectures or a husband and wife work
through an issue.
Non-Verbal
Nonverbal communication is usually understood as the process of
communication through sending and receiving wordless messages such as
gestures (hand movements), posture (body language), facial expression and
eye contact and outlook (dressing). Speech contains nonverbal elements
known as paralanguage, including voice quality, emotion and speaking style.
Dance is also regarded as a nonverbal communication. Likewise, written texts
have nonverbal elements such as handwriting style, arrangement of words, or
the use of emoticons.
However, much of the study of nonverbal communication has focused on
face-to-face interaction, where it can be classified into three principal areas:
environmental conditions where communication takes place, the physical
characteristics of the communicators, and behaviors of communicators during
interaction.
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Interviewing Process
The interview process is the actual face-to-face interview. There are many
things to consider once you get to the place where the interview will be
conducted. It may seem confusing at first, but if you break everything down
into steps it becomes much easier. (1) Arrive on time, (2) introducing you, (3)
conversing with the interviewer, (4) responding to questions, and (5)
interviewing do's and don'ts. The final focus of this section is a discussion of
the main idea behind the whole interview process, selling yourself to the
company that you would like to work for.
Introducing Yourself: Be very assured and self-confident when
entering the room. Offer a handshake and be sure that it is firm and
demonstrates confidence. . Do not assume that there is a particular
place for you; wait until the interviewer motions to where he or she
would like to have you sit. Once you are seated and introductions are
over the interview is ready to begin. The interview will progress on
better terms if you are able to respond using the name of the person
you are speaking with. Also, keep in mind that everyone you meet at
the organization is important and might have input as to the decision to
hire you. It is not unlikely for an interviewer or manager to ask the
receptionist or counter person for his or her impressions of you. An
example of how to begin would be “Hello, my name is George Jones I
am here for my interview.
Honesty: It enhances your credibility. More likely than not you will be
asked what you believe is your greatest weakness. Answering this
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questions insincerely (for example, "I am a workaholic"), will be noticed
by the interviewer and will reflect poorly on you. You can discuss your
weaknesses and then tell the interviewer what you have learned from
them and how you intend to improve upon them. You can turn a
weakness into a positive learning experience
THE DO’S
Practice
Be on time
Plan your route to the interview and remember to leave early. You
want to give yourself enough time to be able to deal with traffic
jams or anything else that may make you late. It is best to arrive
at the interview about 5 to 10 minutes early.
Research
Learn all that you can about the company and job you are
applying for. You can get basic information about the company
through their website or from their office. Once you have this
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information you can use it to think about exactly why you want
the job, where you fit in and what special skills you’ll be able to
offer.
Dress properly
Greeting the interviewer will help both of you feel more at ease.
Show that you are a person with good manners. First impressions
help a lot. Interviewers are very keen people and they could
judge you by the way you talk and carry yourself.
Attention
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Always thank the interviewer after the interview
The Don’ts
Don’t be late
Make sure you start early to have enough time in cases of bad traffic or
other untoward incidents. Remember that you are going for an
interview and it is not right to let the interviewer wait for you. You can
wait for the interviewer but never let the interviewer wait for you.
Don’t lie
The way you conduct yourself says a lot about your personality. Make
sure that you are physically as well as mentally present while appearing
for your interview. Keep your cool and give it your best shot. And most
important - be positive.
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Bad Manners
Don’t smoke, don’t chew gum and don’t pick your nose during an
interview. Don’t smoke and go for the interview. Don’t sit unless you
are asked for. Don’t make faces during an interview even if you don’t
like the questions or the place.
Being Unaware
Going On and On
When the interviewer gives you the chance to speak, stick to what is
important. Being over talkative and opinionated can adversely affect
your interview. Be a good listener.
Types of Interview
There are many different types of interviews. Once you are selected for an
interview, you may experience one or more of the situations described below.
When you schedule an interview, try to get as much information about whom
you will be meeting. It is rare to have only one interview prior to a job offer.
Most employers will bring back a candidate a number of times to be sure a
potential employee will fit into the company culture.
Traditional Interview
Panel Interview
Behavioral Interview
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Group Interview
Lunch/Dinner Interview
• Your goal is to establish rapport with the interviewer and show them
that your qualifications will benefit their organization.
Behavioral Interview
• The basic premise behind this type of interview is that your past
behavior is the best predictor of your future actions. These types of
questions may be asked in any interview format—telephone, panel or
one-on-one.
Group Interview
Lunch/Dinner Interview
• The same rules apply at a meal as those in an office. The setting may
be more casual, but remember that it is a business meal and you are
being watched carefully.
• Do not drink alcohol and avoid messy foods at any point in this part of
the interview process.
• See the CPCC tip sheet “The Interview—Etiquette” for additional tips.
Objective of Interview
You and the interviewer each have a need: you want a job and the
interviewer wants to find the right person to fill a position. The initial
interview, whether on campus or at the company's location, is usually an
opportunity for screening. The interviewer forms an impression of whether
your qualifications, personality, poise, ability to communicate, and general
"fit" with the organization make it worthwhile to continue the process.
In addition to the specific job-related skills and knowledge you possess, the
interviewer is interested in your motivation and whether your interest in a
particular job is based on realistic knowledge of its content. The interviewer
also wants to know what you have done, how you value your
accomplishments, and how you relate these experiences to your career
interests.
If the interviewer feels there is a potential fit between you and the company,
you may be invited back for a second interview. In some cases, however, an
offer may be made on the basis of only one interview.
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An interview is a two-way process: keep in mind that you seek a job that
meets most of your interests and requirements, allows for growth, and
provides the environment in which you will be productive. Through your
interview, you will be able to access this information.
Sample questions
CONCLUSION
Interviewing for a job is a difficult task. Nobody likes being analyzed and
evaluated. Most people become nervous at the thought of interviewing, and
that's normal. However, there are a number of steps you can take to become
better at interviewing. Most of those steps involve preparation and practice.
You have to keep in mind that an interview session does not has to be one
sided. You too can ask questions and it will create a better impression if you
do ask questions rather than saying nothing. You can increase your
confidence by identifying your goals, preparing appropriate questions to ask,
and anticipating as well as practicing difficult questions. Your increased
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confidence will make you a more effective communicator.
Bibliography
1. http://jobsearch.about.com/od/interviewsnetworking/a/nonverbalcomm.htm
2. http://www.eruptingmind.com/good-verbal-communication-skills/
3. http://www.ehow.com/about_5402267_define-verbal-communication.html
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4. http://www.wellesley.edu/cws/students/iobjectives.html
5. http://www.google.com.pk/images?um=1&hl=en&tbs=isch
%3A1&sa=1&q=informal+interview&aq=f&aqi=&aql=&oq=&gs_rfai=
6. http://www.google.com.pk/images?um=1&hl=en&tbs=isch
%3A1&sa=1&q=formal+interview&aq=f&aqi=g1&aql=&oq=&gs_rfai=
7. http://www.google.com.pk/images?um=1&hl=en&tbs=isch
%3A1&sa=1&q=non+verbal+and+verbal&aq=f&aqi=&aql=&oq=&gs_rfai=
Appendix
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